Office Support Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Office Manager
Hours: 35 hours per week (9.30am-5pm with 30 min break or 9am-5pm with 1 hour break)
Days: Monday to Friday
Contract: Permanent
Location: Based at our day centre (52 East Hill, SW18 2HJ) – this is not a remote role
Salary: £24,529 per annum
Reports to: Day Centre Leadership Team and Executive Team
Purpose of Role:
We opened our Day Centre for older people, adults with disabilities and adults with dementia in October 2021. The Office Manager role is a new position that will provide a wide variety of operational support to the Day Centre Leadership Team as we are embedding and growing our Day Centre offering and increasing the number of clients who attend the Day Centre and the types of services they receive.
We also support older Wandsworth residents in the following groups with outreach in the community and with activities in the Day Centre: BAME; digitally isolated; financially isolated; LGBTQ; socially isolated; women; and those with, or at risk of, mental and/or physical ill health and disabilities.
Benefits:
- A vibrant workplace where no day is ever the same
- An experienced and supportive leadership team
- A friendly hypo-allergenic office dog to play with
- Kind and caring colleagues who work as a team
- A great employer’s pension contribution
- A cycle to work scheme
- An employee shopping benefits scheme
- An employee assistance programme (EAP)
Important notes:
Please note that CVs will not be accepted and only full application packs will be reviewed.
The JD and PS are really important, so please do read them carefully to help you complete your application.
Our mission is to help older people to age well in Wandsworth.
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The client requests no contact from agencies or media sales.
You will be part of a small team providing close support (2 days) to the Managing Director and setting up and leading organisational and management systems for the wider office at the Peterborough Cultural Alliance (PCA) (3 days). Whilst preference is for one person to hold this as a full-time role, the role can be divided across two post holders as part-time roles too.
Responsibilities will include using your skills and experiences to understand how to build systems, support the team in using them and leading from the front in managing both strategic administrative objectives of building an office that is fit for purpose and modelling a supportive and collaborative culture.
You will also be responsible for ensuring the day-to-day management of emails, filing, bookings and will ensure financial administrative tasks are completed in good time, helping to build a highly efficient and responsive reputation of the PCA office. Supporting the Managing Director to ensure diaries, itineraries, reservations and other tasks related to the smooth running of the office are key to success in this role.
For clarity, whilst Nene Park Trust will be your employer, your work will be that of the Peterborough Cultural Alliance.
This is a full-time position, working 37.5 hours a week.
We are looking for a full-time administrator to support the smooth running of the Education and Training Department. Duties include general office administration such as diary management, preparing and circulating reports ahead of meetings, taking minutes and supporting the department with various education and outreach activities. This post also provides administrative support to the Director of Education and Training. There will be a requirement to occasionally work in the evenings and at weekends.
What we need:
We need an experienced administrator with effective communications skills, a high standard of IT literacy and excellent attention to detail. You should have proven experience of minute taking and financial reconciliation. Previous experience of working in a membership organisation is desirable.
About us:
The Inner Temple fulfils its role in training and supporting both student and qualified barristers through Education and Training activities, which are arranged by a dedicated Education and Training Department. Our work covers:
- supporting students in schools and colleges, and prospective Bar students with a specific focus on equality, diversity and inclusion;
- scholarships for the law conversion course, vocational training, disability grants, pupillage and internships;
- the training of its student members (alongside the approved education and training organisations that provide the vocational qualification component);
- advocacy training for pupils and new practitioners;
- continuing professional development for established practitioners;
- support schemes including mentoring, marshalling and mock interview schemes.
What we offer:
A generous non-contributory pension benefit, private health insurance, free lunches at work when the Inn’s kitchens are open, a taxed daily luncheon allowance provided when they are closed, season ticket loan or Cycle to Work scheme after passing probation, 25 days’ annual leave and hybrid working
How to Apply:
To apply, please go to our website to download further information about the job and an application form. Then, please send your completed application form to the email address stated on our website. Please note that we will not accept CVs.
The Inn welcomes all applicants, especially those from under-represented groups to apply. Please also complete the equality monitoring form.
Please note that applicants need to demonstrate they have the right to live and work in the UK.
If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Chichester District Foodbank is a vibrant and ever-evolving community project which provides emergency food to over 9000 local people every year. We are looking to employ an Office Manager for 37.5 hours per week at £28,000 to £30,000 per annum.
As the Office Manager you will manage the overall running of the Foodbank office/building, including overseeing HR, implementing policy and procedures, including Health and Safety, maintaining administrative processes, managing stakeholders, serving the trustee board, and working closely with staff in the implementation of events and projects.
Responsibilities
As the Office Manager you will be responsible for managing the overall running of the Foodbank Office/building and administrative processes.
The postholder will do this by:
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The first point of contact for clients and stakeholders on the Chichester District Foodbank main telephone or central email, dealing with initial enquiries and referring them to relevant member of staff when appropriate.
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HR – manage the HR dashboard, Breathe HR, prompting managers to complete appraisals and regular one-to-ones, managing policies and supporting managers in the recruitment of staff using platforms such as ‘Indeed’.
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CRM – main point of contact for Salesforce, creating templates and providing reports, prompting staff to keep contacts up-to-date, data cleaning etc.
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Stewardship of regular and one-off donors, acknowledging receipt of donations, encouraging Gift Aid signup, and sending letters of thanks on behalf of the CEO.
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Supporting the Operations Manager with volunteer recruitment admin where necessary.
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Responsible for building management including liaising with utility suppliers and taking responsibility for health and safety in the Chichester District Foodbank offices and centre.
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Responsible for equipment management, keeping an up-to-date asset list, liaising with suppliers and contractors, making sure all staff have equipment needed to complete their work i.e. phones systems, laptops, and mobile phones.
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Responsible for procuring office supplies, including stamps.
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Responsible for IT systems including Office 365 and Google drive, ensuring intellectual property is secure, staff have relevant access and corporate assets can be accessed by all.
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Managing Chichester District Foodbank events, managing correspondence with event attendees, procuring event equipment and volunteers. Ensuring event information is communicated accurately and timely across all channels in collaboration with the Communications Officer.
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Oversee community collections and collection boxes/buckets – making sure that we adhere to fundraising regulations and licences, counting, and banking money and thanking relevant organisations.
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Manage organisational policy reviews and development.
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Manage the Chichester District Foodbank office volunteers including the tech volunteer who provides IT support.
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Responsible for creation and development of a Chichester District Foodbank archive.
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Lead on data protection /GDPR.
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Support CEO and Trustees by setting up meetings, providing agendas, board papers and minutes, booking venues and refreshments, whilst maintaining confidentiality.
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Support internal communications as directed by the CEO.
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Provide occasional management support for foodbank sessions when the Operations Manager is unavailable.
PERSON SPECIFICATION:
Personal qualities
The postholder will:
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Have leadership and team management skills.
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Be organised, self-motivated and able to manage their time.
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Have excellent communication skills.
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Have problem-solving and decision-making abilities.
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Be adaptable and flexible, able to embrace change and quickly adjust to the evolving charity’s needs.
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Be able to work unsupervised and under pressure.
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Be technically proficient, experience of a CRM system is desirable.
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Knowledge of Human Resources practises.
If you are a detail-oriented individual with a passion for organisation and team leadership, we encourage you to apply for the Office Manager position. Join us in a fast-paced environment where your skills will be valued and developed.
BENEFITS OF WORKING WITH US:
People are the most important asset that Chichester District Foodbank has – without our people we could not achieve any of our goals.
Personal development program
Continuous personal development is actively encouraged and training opportunities explored.
Pension
The charity contributes 3% of an employee’s annual salary to a pension scheme. Staff contribute 5% of their annual salary.
Holiday entitlement
25 days plus bank holidays. You will be gifted extra days to cover the Christmas week.
Commitment to safeguarding
Chichester District Foodbank takes the safety of everyone within the charity very seriously and expects that everyone will work within Chichester District Foodbank’s safeguarding policy.
Candidates must send a CV and a covering letter.
Candidates must have the right to work in the UK
Working to end poverty and hunger in Chichester District
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About you
You’ll definitely be someone who loves working at a high level and has solid experience of providing close support to the Chief Executive. You are collaborative with excellent communication skills. You have excellent attention to detail and will thrive in a fast paced environment with strong organisation skills. You’ll be experienced in using various means of software with experience of managing a Chief Executive’s diary and liaising with external contractors.
About the role
This is a varied role; from managing the Chief Executive’s office effectively and proactively, to organising and coordinating general office procedures and administration of the office.
About us
Carers UK is the leading national charity for unpaid carers. Our support, advice, information and campaigning work are now needed more than ever, as unpaid carers are providing more and more care, adversely impacting on their own health and wellbeing. We exist to make life better for carers and bring about lasting change.
Diversity and inclusion
Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.
To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.
As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.
At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please email the recruitment team to discuss.
The closing date for applications is 5pm, 24 July 2024
Carers UK anonymises all applications prior to shortlisting.
Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.
Carers UK are actively interviewing as we receive applications.
Carers UK may carry out online and social media checks as well as seek references before a formal offer is made.
The client requests no contact from agencies or media sales.
At Bexley Voluntary Service Council (BVSC), you will find a team who are absolutely committed to supporting a strong, sustainable, and influential voluntary and community sector that can make a positive impact on people’s lives in Bexley.
We work hard, we help each other and go out of way to help others and find solutions rather than focusing on problems. We are positive and proactive and, although absolutely focused on our areas of expertise, we work as a team so that BVSC is the best it can be. Above all, everything we do is to strengthen our local Voluntary and Community Sector.
We are looking for a dynamic individual to take on the day-to-day administration of BVSC. This is a key role at BVSC – a varied, interesting, creative role that requires a solid background in IT, database management, website maintenance, administration and supporting a large team.
Key Duties:
- Reviewing, refining and managing our database and website
- Ensuring the Community Directory is up to date, ‘live’ and reviewed regularly, with organisations supported to update and amend their own directory entries
- Providing administrative support to the CEO and HR & Governance Manager in their day to day work
- Supporting the Office Manager with induction and provide general support to the staff team with IT
- Being a key member of the social media and communications team
- Managing room bookings, events and CEO diary
- Supporting the Office Manager to manage the office service contracts
Planning Reviewing and Organising
- Overseeing the day-to-day BVSC administrative processes which include booking rooms, diary management, receiving phone calls, managing a general email inbox, updating our website and database, helping problem solve if occasional IT issues occur.
- Processing and recording Community Lottery applications.
- Team members are responsible for their own administration; however you will provide admin support to the organisation eg booking training courses, managing room bookings, offering support to staff that are facilitating Teams meetings/training events.
- Maintaining levels of stationery and office supplies as appropriate.
- Ensure all electronic and paper record systems which contain sensitive or person identifiable records are stored in compliance with the Data Protection Action and our Information Governance standards.
- To actively plan, support, and administer BVSC’s networks, internal and public meetings – taking minutes when required.
- To review current electronic filing systems, keeping folders organised, up to date and using archive appropriately.
- To be a key member of the communications team that manage the BVSC Twitter, Facebook and Instagram accounts keeping them current and relevant by scheduling content created by the team.
- Raising and processing Purchase Orders to buy equipment and services for the organisation.
Communication
- Respond to general enquiries, answer the BVSC phone and being the first point of contact in the office, ensure delegation of this responsibility in your absence
- Communicating with all partners via email, letter and over the phone
- Being the key point of contact for all suppliers and support contracts
Research, Support & Development
- The post holder will help produce regular impact reports for senior staff
- Contribute comprehensively to the annual workplan, updating and completing actions as they arise
- Support BVSC and our member groups to meet quality standards as needed
- Research local and national events, training and funding opportunities to publicise for the charity sector
- To undertake any other duties which the CEO, line managers or Trustees may reasonably require.
Person Specification
Essential
- Experienced office administrator with excellent interpersonal and communication skills
- The ability to work as part of a team and provide efficient and professional administrative support to other office members
- Excellent working knowledge of Microsoft 365 suite including Word, Excel, Outlook, and a range of 365 apps e.g. Teams, Forms, SharePoint – these are used daily
- Excellent IT skills and experience of maintenance and input to CRM database systems
- Experience of working within a framework of confidentiality and with access to sensitive personal data
- Knowledge of website management and maintenance (WordPress and Drupal)
- Experience of using various design, communication, or project planning platforms e.g. Canva, Sway
- A creative problem solver and able to prioritise a varied workload, managing conflicting priorities to meet deadlines
- Ability to develop and maintain relationships with colleagues, professionals, and voluntary sector providers across the borough
- Enthusiasm, flexibility and a positive ‘can do’ attitude
- Ability to prioritise your own workload and effectively manage several tasks at any given time
- Strong organisation and planning skills and the ability to work with initiative and with limited supervision
- The personality and temperament to deliver in a sometimes fast changing and busy environment
Desirable
- Existing knowledge of local voluntary services and resources
- Must have access to own transport (car, motorbike, bicycle) and able to travel efficiently across the borough
- Ability to contribute own ideas and solutions to the team
- A good level of written and spoken English and grammar, numeracy, attention to detail with high level of accuracy
- Alignment to our organisational values
Please return your CV and completed questions by Thursday 4th July 2024 (10am).
You will be advised if you are shortlisted and informed of the interview date which will take place on either 23rd or 26th July (mornings). If you have not heard from us by Tuesday 16th July, please assume your application was not successful, we are unable to provide feedback on applications which are not shortlisted.
BVSC exists to promote voluntary and community action as a means of improving the quality of life for people in Bexley.
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The client requests no contact from agencies or media sales.
The role of Office Coordinator is essential to the efficient and effective day-to-day work of the organisation, ensuring the team are well equipped to successfully carry out their roles and helping the organisation to support the optimum number of young people to the highest possible quality. Whilst you will have specific areas of responsibility (see below), you will also be expected to contribute towards the wider vision of Matrix Trust, as appropriate.
1) Office and Building
- Support Maintain and, where necessary improve, office systems.
- Proactively ensure the building is clean, tidy and maintained to a high standard, liaising with SLT and external contractors where necessary to achieve this.
- Proactively purchase and restock office, cleaning and hygiene resources, ensuring a ready supply at all times.
- Proactively purchase and restock staff refreshments, ensuring a ready supply at all times.
- Proactively ensure physical and digital notice boards are kept up-to-date.
- Proactively ensure digital team calendars are kept up-to-date.
- Support the team in utilising the GSuite and printing facilities.
- Act as the first point of contact for all internal and external queries, ensuring that emails, phone messages and postal enquiries are responded to promptly.
- Support the Head of Operations in their role as Senior Fire Marshall, Health and Safety Officer, and Data Protection Officer.
- Prepare rooms for team meetings and events, as required.
2) Human Resources Support
- Utilising our HR database, maintain accurate, organised and confidential HR records.
- Liaising with Line Managers, administer the annual leave and sickness process.
- Liaising with the Designated Safeguarding Lead, administer the DBS process.
- Support the Head of Operations by administering the recruitment and induction processes.
- Support the Head of Operations by administering the team performance processes, including probations and appraisals.
- Coordinate and book staff training, ensuring all regulatory requirements are met.
- Coordinate a range of inclusive team social events.
3) General Administrative
- Support Support the Head of Operations in maintaining detailed and accurate records of the grant application process.
- Support the Head of Operations with basic data entry on grant applications.
- Support the Head of Operations in collating data for grants applications and any necessary reports.
- Support the wider team with occasional administrative tasks, as required.
- Provide occasional administrative support to the Board of Trustees and SLT, as required.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Severn Wye are looking for an Office Coordinator to help with running our new offices and increasing team of staff.
Severn Wye is a charity that runs dozens of projects that help reduce carbon emissions, create a sustainable future for rural communities, ensure that vulnerable households stay warm and healthy, make businesses more energy efficient, pilot carbon-saving technologies and inform policymakers in matters of sustainability and climate change.
This is an interesting and varied role providing administrative support across the organisation and supporting the smooth running of the office. This role will be responsible for office administration including liaising with the landlord, office suppliers, managing the contract and relationship with the external IT support provider. The role will also support the HR function in particular recruitment and onboarding of new staff including office induction for all new starters on health and safety procedures.
If you come to work with Severn Wye, you’ll be joining a dynamic and innovative charity that’s committed to change, for our clients, communities and the planet. We pride ourselves on being a flexible, empathetic and an inspirational place to work. You’ll be working alongside colleagues who all have the same motivation; to make a real difference to people’s lives. If you’d like to join a growing organisation that’s at the forefront of tackling fuel poverty and climate change, then why not apply? We’d love to hear from you.
JOB DESCRIPTION
Job title
Office Coordinator
Working hours
Part time, 25 hours per week (over 5 days)
Salary
£25,710- 29,080 FTE
Reporting to
Director of Finance
Location
Office Based at our offices at Gloucester Quays and includes free parking
Key responsibilities
– Provide administrative support across the organisation and supporting the smooth running of the office including those staff working remotely.
– Work with colleagues to make improvements to administrative systems, taking the lead on implementing changes where appropriate.
– Ensure that Trustee meeting, Sub-Committees meeting, executive meetings and the AGM, are fully serviced, including preparation of agendas, circulation of papers, and preparation of minutes.
– Providing support to recruitment, including liaising with potential candidates, setting up interviews and induction schedules for new staff and ensuring that staff records and renewable documents on HR Partner are up to date.
– Ensure the smooth running of our office, including maintaining office supplies, liaising with the landlord, facilities and utilises service providers.
– Oversee the office induction for all new recruits including health and safety procedures.
– Have responsibility for the managing the contract and relationship with the external IT support provider and be their main point of contact.
– Respond to requests from staff regarding hardware, software, or network connection problems or questions, and arrange IT support and advice to staff from the external ICT support provider, this includes arranging laptops, mobile phones and printing.
– Ensure that agreed systems for office security and access, including the Health and Safety policy and procedures, are implemented, for instance issuing ID card and administration duties for the lone worker App.
– In addition to the tasks and duties outlined in this job description, to undertake such duties which are generally compatible with the functions of the position.
PERSON SPECIFICATION
We are looking for an enthusiastic and experienced coordinator who is highly organised and able to manage their own workload. You must be confident in working with a wide variety of people across the organisation and willing to take the lead on administrative processes.
We are looking for someone with
– Diploma in Business Support/Administration or equivalent.
– Minimum of 2 years of previous experience of office administration;
– Good organisational skills with the ability to prioritise work;
– Good IT skills, especially Excel and web-based systems;
– High level of professionalism, discretion and confidentiality;
Desirable skills and experience include
– Strong interpersonal skills, able to build rapport with people from different backgrounds and cultures;
– An eye for detail;
– Ability to self-motivate;
– A team spirit to work collaboratively within the organisation;
– Strong administrative skills and demonstrable experience with administrative tasks;
– Ability to work with the external IT support provider to ensure staff IT support needs are met;
– Experience of managing office premises, including ensuring they are well-maintained, secure and safe;
– Understanding of Health and Safety legislation and ability to ensure measures are undertaken to comply with statutory provisions
– Experience of working in the not-for-profit sector;
– Experience of providing secretarial support to a Board
– Experience of using HR Partners or similar HR package;
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
THE ROLE: Part-time (30 hours per week) / Permanent / Job description and application pack (including details on our benefits) are available to download from our website.
Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
YMCA West Sussex Transitional Housing provides safe, secure accommodation for young people aged 18-25, who have been, or are at risk of homelessness. Our staff team comprises of Supported Housing Support Workers, Housing Mobile Night Workers and two Supported Housing Managers. We offer a support package alongside the accommodation to actively encourage residents into education, training, employment or voluntary work.
In delivering the role, you will work with the Deputy Supported Housing Manager and the wider housing team to provide effective day to day management of our transitional accommodation service. You will have your own caseload of residents, working creatively and effectively alongside young people to develop their assets and talents and to acquire the skills they need to live independent and fulfilling lives. You will contribute to the smooth and safe running of the service by providing consistency and reliability. You will have a calm, yet assertive manner, being able to handle potentially difficult situations. You will also support young people to safeguard themselves against abuse and risk. There will be times when lone working will be a requirement for this role.
This role is based on site in Horsham and will cover Transitional services across Horsham, Crawley, Burgess Hill and Worthing. Your working hours will be Monday to Friday, 9am-5pm.
ABOUT YOU: We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.
This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people and will be able to actively encourage residents into education, training, and employment.
Ideally, you will have knowledge and experience of working with young people, knowledge of housing and welfare benefits, along with an awareness of all aspects of safeguarding. You will already be a team player but also able to work on your own initiative, along with clear verbal and written communication skills, good IT skills.
It is essential that you hold a current driving license and have access to a car for this role.
CLOSING DATE: 25 July 2024 at midnight. We reserve the right to close this advert early if a successful candidate is found, so please submit your application as soon as possible.
Successful candidates will already have the right to live and work in the UK.
An inclusive workplace - We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. We encourage applications from people from all sections of the communities that we serve.
Accessibility - If you require assistance or have questions regarding the application process, please contact us. If you are local to our Head Office in Hove, we can provide you with a paper copy of the job advert and application form.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced Disclosure (including the Children’s barred list and the Adults’ barred list) via the Disclosure and Barring Service (DBS).
The client requests no contact from agencies or media sales.
Office Manager
Healthcare Infection Society
Based in King's Cross
Salary £36,000
Hybrid working offered, 2 days a week in the office
Charity People are delighted to be working in partnership with the Healthcare Infection Society to recruit an Office Manager.
About The Healthcare Infection Society
The Healthcare Infection Society is a network of over 1300 expert members who work in the prevention and control of healthcare-associated infections. Their members are drawn largely from the medical profession and are predominantly consultant microbiologists and doctors enrolled on an infection specialty training programme. Nurses, clinical scientists, research scientists and others with a demonstrable professional interest in healthcare associated infections are also a vital part of their membership network.
The Role
We are currently looking to recruit an Office Manager to work to ensure the Healthcare Infection Society's back-office operations are effectively managed; this includes premises and facilities, information technology and general administration. Working closely with the CFO, you will process the Society's financial systems, overseeing the running of the Society's office property, involving health and safety, utilities, managing suppliers and troubleshooting and resolving any issues arising.
In addition to this, you will provide support to projects, managing events and update policies and other documents.
The Candidate
- Knowledge and / or experience of managing an office / facilities.
- Strong organisational skills and an ability to identify priorities, manage multiple responsibilities / tasks, and meet deadlines.
- The ability to collaborate across teams.
- Knowledge and / or experience of handling financial transactions
- A working knowledge of Microsoft Office / M365 applications (especially Word, Excel)
Charity People are managing all applications for this role; all applications should be sent to Ben Garner, Senior Consultant at Charity People in the first instance.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We want to do this because we know greater diversity will lead to even greater results for the charities we work with.
As a Supporter Stewardship Officer, you will be at the forefront of providing exceptional support to all our existing members, donors, and supporters by embracing our supporter care culture in line with the supporter care charter.
A key part of this role will be to identify opportunities to maximise income through products and services contributing to the overall Fundraising strategy.
You will ensure every interaction leaves supporters feeling valued and engaged, nurturing relationships that drive fundraising success. Collaborating closely with our Supporter Stewardship Team, you'll establish good working relationships and encourage cross-team collaboration, ensuring an integrated approach.
Your day-to-day will involve providing advice and guidance to both new and existing supporters, offering tailored service to maximise their fundraising potential. By triaging enquiries effectively, you'll ensure everyone gets the assistance they need promptly and efficiently.
As an essential point of contact in our supporter care journey, you'll efficiently handle enquiries, upholding the highest standards of service. Plus, you'll play a crucial role in maintaining our supporter database, ensuring accuracy and compliance with relevant regulations.
If you're ready to make a real impact and be part of a team dedicated to providing an excellent supporter experience, apply today!
Hybrid Working Expectations: 2 days per week office attendance required.
(Flexibility to attend the office more regularly on occasion may be required to meet business needs.)
What are we looking for?
Proven experience of delivering outstanding customer service. You'll have excellent verbal and written communication skills, with a friendly telephone manner.
Confidence in handling challenging situations is a must, alongside solid ICT skills, especially in Microsoft Office and databases.
You'll need to collaborate effectively and build strong relationships within the team and across internal departments. Organisation and time management skills are key, coupled with accuracy and attention to detail.
For full role responsibilities please view the job description located within the Recruitment Pack.
Our Benefits
- 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
- Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
- Access to a 24/7 phone and video GP Service
- Life assurance
- Confidential counselling helplines
- Salary sacrifice schemes to include:
- Cycle to work
- Buy and sell annual leave
- BenefitHub which offers lifestyle discounts and offers on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
How to apply
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Proven experience of excellent customer / supporter service skills.
- Strong interpersonal and communication skills with excellent telephone manner, and the ability to deal confidently and effectively with challenging telephone calls.
- Good ICT knowledge including Microsoft Office suite and databases.
Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.
Alternative Applications
To provide an inclusive application process for all our opportunities, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form. For example, if you would like to apply via video or audio format, please email your recorded application, ensuring you cover the supporting statement aspect.
About Us
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.
We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.
Important Information
Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.
We request that recruitment agencies do not contact us in relation to this role.
The client requests no contact from agencies or media sales.
The Role
The Law Society is the independent professional body for over 200,000 solicitors in England and Wales.
Working with the Portfolio Manager you will supporting the delivery of projects against the business plan.
The key responsibilities will be:
- Developing and maintaining the central portfolio plan, helping to capture and sort new project demand.
- You'll also be working with the projects on a day-to-day basis to provide comprehensive support, ensure key controls are in place.
- Championing the PMO framework, promoting the adoption of good practice and be a key go to person for the teams.
What we're looking for
You will have experience coordinating people to achieve objectives.
You will also be able to work under pressure.
What's in it for you
This is an excellent opportunity to work with contemporary thinkers in a progressive membership organisation. The successful candidate will join a strong brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity and respect.
We offer hybrid working, a generous flexible benefits package, a friendly working environment and the opportunity to develop your career within a professional organisation.
Please note: if you are an internal applicant, Pay Policy will apply.
The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.
If you would like to have an informal discussion about the role, please contact Gemma Wieberg on
Are you passionate about making a positive impact on people’s lives? Do you thrive on providing empathetic and meaningful support to those facing challenges? If yes, come join the team!
About the role:
Floating Support Workers in the Westminster Service will be part of a large, dynamic team providing an effective and empowering service to vulnerable clients across a variety of tenures.
You will be responsible for delivering person-centred, psychologically informed support to a range of individuals, with varying needs, to enable them to sustain their tenancy, enhance their wellbeing, build resilience, and achieve their goals and aspirations. The work you undertake will really make a difference to people’s lives.
All work undertaken will be in line with planned support, making sure that clients are actively involved and that the support offered is full and holistic.
The Westminster Floating Support Service is funded by the Westminster Council to provide flexible housing related support in order to enable Clients to continue to live independently within their own home, regardless of tenure type. The service is delivered in a manner that is respectful of service user’s racial, cultural and/or religious backgrounds and respects individual dignity. The support provision operates as part of an overall network of support and care for clients working closely with other professionals involved in the support and care of the individual.
All staff are provided with continuous learning opportunities and SHP provide a comprehensive inhouse training programme.
About you:
- Understanding of how to support clients to carry out tasks such as budgeting, calculating benefit entitlements and understanding rent arrears and housing options.
- Experience of working in a client-centred support service working with vulnerable people presenting significant levels of need and risk, with an ability to devise and deliver on action plans through high quality risk management and needs assessment.
- A demonstrable level of experience and/or understanding of the range of approaches appropriate to working with issues such as substance use, mental and physical ill health, dual diagnosis, challenging behaviour, risk of homelessness, offending, antisocial behaviour, social isolation, domestic violence, gang-related issues, young parents, leaving care and learning disabilities.
- Able to evidence experience of delivering on the principles underlying a quality service, which is client-focused and with a proven ability to empower clients.
- The ability to be self-motivating and manage time effectively, prioritising different areas of work according to need to ensure deadlines are met while maintaining work of a high standard.
- The ability to use a computer to input data accurately, to communicate effectively through emails and to produce good quality minutes of meetings, client notes, letters and reports.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing Date: Sunday 14th July at midnight
Interview Date: w/c Monday 22nd July
This post will require an Enhanced DBS check to be processed for the successful applicant.
Our attractive benefits package includes:
- A salary increase after successfully completing six month's probationary period
- A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
- 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
- A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
- Staff Health Cash Plan and discounts scheme
- Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work
Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have your own experiences of living with mental health challenges?
Could you draw upon your experiences of managing your own mental health conditions and maintaining your wellbeing, to inspire someone else to overcome the obstacles in their life by providing them with emotional and practical support.
Do you want to work with a leading advocacy charity organisation?
Then come and join us here at VoiceAbility.
Who are we?
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, Government, health trusts and other voluntary and private sector organisations and our Camden Crisis Team Peer Support Service is one of our involvement services.
We’ve been supporting people to have their say in decisions, around health, care and wellbeing for over 40 years. We make sure people are supported when it matters most.
Our service was co-developed back in 2015 by VoiceAbility and people who use the services. This is now part of Reach Out Camden which is passionate about working together with Camden residents to design and deliver services that improve their mental health and for people to live healthy and fulfilling lives in a place where they feel connected to their community and have the right opportunities to thrive.
Your role will require you to provide one-to-one support for service users as they are discharged from the Crisis team, setting personal goals with the service user for recovery, developing ways with the service user on how to keep well and identifying their own personal sources of support. This will involve work and travel within the Borough of Camden but will be based in one of the Camden Crisis Resolution Team offices. The post is a permanent contract with a starting salary between £24,500 - £31,500 per annum pro rata.
Professional Development?
You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day.
Benefits:
- 28 days annual leave plus bank holidays (pro-rata for part-time colleagues)
- 5% employer pension & 3% employee contribution
- Salary sacrifice pension scheme
- Separate Life Assurance Cover
- Staff discount scheme including retail discounts, entertainment, holidays etc
- Discounted Gym Membership; Employee Assistance programme.
- Supportive working environment fostering a good work/life balance.
- Support with continuous professional development.
About the role
We have an exciting opportunity for a Peer Support Worker to join our team in the Camden Crisis Teams. We are looking for both full and part time staff, (working hours to be agreed, however, our service runs Monday to Friday, between the hours of 9am-5pm), on a permanent contract. Reporting directly to the Connections Team Leader.
Your role will require you to provide one-to-one support for service users, setting personal goals with the service user for recovery, developing ways with the service user on how to keep well and identifying their own personal sources of support. This will involve work and travel within the Borough of Camden but will be based at in one of the Crisis Team offices either at Daleham Gardens or St Pancras Hospital. The post is a permanent contract with a starting salary between £24,500 - £31,500 pro rata depending on experience.
How will you make a difference?
You will work with the Peer Support Team and draw upon lived experience to assist service users to move forward positively. Acting as a specialist resource to provide a unique perspective to service users.
You will hold a small caseload to allow regular sessions to be held with the service user, maintaining confidential records, utilising VoiceAbility and NHS electronic records system. Planning, implementation of and review of care packages, including parts of the individual care plan.
About you
We’d like to hear from you if you
· Have lived experience of mental health challenges
· Have experience of accessing mental health services
· Have experience of being in a supportive and enabling role
· Able to demonstrate a general understanding of Mental Health issues, with a general non-judgemental attitude, and the range of services available to support them
· Have an understanding of confidentiality and can work within organisational policies and procedures and local health and social care polices, guidelines and process
· Have excellent interpersonal and communication skills, with experience of working within a multi-disciplinary group
· Are Professional, enthusiastic and engaging, a good listener, empathetic and have a positive “can do” attitude
· Hold an Enhanced DBS with Children & Adults Barred lists (or willingness to obtain)
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
Important Dates:
Closing date for applications: midnight on 10th July 2024, however, VoiceAbility reserve the right to withdraw this vacancy before this date.
Interviews via Teams or face to face: w/c 15th July 2024
How to apply
To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.
We look forward to hearing from you.
VoiceAbility are a Disability Confident employer. If you need to apply in a different way, please contact HR.
VoiceAbility reserve the right to close this vacancy early should a sufficient number of candidates apply.
The client requests no contact from agencies or media sales.
We are recruiting for a Children’s Support Worker who will be working closely with children and their mothers who are living in our refuges escaping domestic violence and other forms of violence and abuse, to provide personal welfare support and ensure that our clients are provided with a safe, supportive, and welcoming environment.
A key requirement is to provide personal one to one and group support to children and young people to ensure they are provided with a safe, supportive, and welcoming environment. The post holder will support children who have witnessed or experienced domestic violence and plan and provide stimulating, safe, and appropriate activities.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
The client requests no contact from agencies or media sales.