Office Management Jobs

This role is being advertised as a Charity Shop Manager but on appointment your job title will be Community Shop Manager.

Our Shelter pop-up shop in Eastleigh is looking for a confident and influential person to join us. Do you have experience of managing a team whilst also empowering and motivating individuals, if so, this could be the role for you.

You will inspire your team members and work together merchandising the shop to attract customers and donors to come through the door.

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time.

This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About You:

• You will need to be an active team player and be able to demonstrate how you’ve managed and motivated a team previously beyond expectations and experience of providing excellent customer service in a face-to-face role.
• Have a good knowledge of recruiting and developing a diverse team and how you have supported and motivated teams to progress and how you would bring these skills into this position when hiring volunteers.
• We’re looking for someone friendly and personable, who can work well as part of a team and is proficient using Microsoft Office application and other systems used.

Apply to be part of our team and be the change you want to see in society

Any applications submitted without a supporting statement will not be considered

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Percival are excited to be working exclusively with Whizz Kids to help them recruit for a new Senior Trusts and Foundations Manager to join their growing team. This role will be responsible for leading on high value trust and foundations fundraising in collaboration with the Head of Trusts and Foundations and the wider team.

Whizz Kids are the UK's leading charity for young wheelchair users and they have an important job to do: empower young people. Working with their colleagues, partners and incredible supporters, they act with integrity and passion to build a society where every young wheelchair user is mobile, enabled and included. If you have the passion, drive and determination to help them achieve their vision, they'd love to hear from you.

Title: Senior Trusts and Foundations Manager

Salary: £44,000 per annum

Working Pattern: Full Time

Contract Type: Permanent

Location: London, hybrid with two days a week in office

As the Senior Trusts and Foundations Manager you will be responsible for researching suitable five and six figure funding opportunities that are in line with Whizz Kidz's strategic plan and fundraising priorities. New business will be an initial key focus for the role, the post holder will also manage a number of existing high value grants and ensure strong stewardship of existing partnerships.

They are looking for fundraisers with experience of identifying and successfully securing five and six figure grants from Trusts and Foundations. The ideal candidate will have an excellent ability to prospect research for funding opportunities and manage trust fundraisers to get the best results.

Recruitment Timeline

Deadline for Applications: As soon as possible

1st Stage Interviews: As soon as possible

We value diversity and know how important it is for charities to fairly represent their beneficiaries, therefore we encourage applicants from all backgrounds to apply.

The team at Percival are committed to your journey as a candidate and will provide any necessary support throughout the application process. If you need any assistance or require any reasonable adjustments throughout the process, please don't hesitate to contact our Recruitment Director Adam on 

To apply, simply submit your CV. Should you meet the requirements, we will provide you with the full job description and arrange a call or meeting to provide further information about the next steps. Please note you may be required to complete a cover letter in order to submit a full application. To fully understand what we will do with your data, please review our policy that you can find on our website. 

We are looking forward to connecting with you soon.

Senior Housing Management Worker (Midlands)

Job type: Permanent/ Full Time

Salary:                   £26,478 per annum

Hours:                     35 (plus 5 hours paid lunch breaks) 

Location:                    Midlands

Who are we looking for?

A Senior Housing Management worker, who will be based in our Derby office,  acting as an operational practitioner working across accommodation-based services across our Midlands Step Forward Portfolio. Guiding and supporting teams in matters of practice, quality, performance, compliance, and resource management. Line management responsibility for a team of front-line staff and carrying a caseload of service users as required.

Saying what we do at Nacro is simple. We house, we educate, we support, and we speak out for - and with - disadvantaged young people and adults. But it’s how we do it that really makes the difference.

By challenging boundaries, setting agendas, and delivering innovative solutions, we successfully promote social justice and give everyone we deal with the best chance of a second chance. And because it affects their lives, we aim to achieve the highest standards in everything we do.

What we Offer;

We want all our employees to have an excellent work-life balance and employee wellbeing is very important to us. Nacro is committed to supporting employees to balance the demands of personal and work responsibilities at times of urgent and unforeseen circumstance through the provision of various types of leave. We offer a discretionary 10 days of special leave for dependent or bereavement leave. 

We have an excellent benefits package which includes  a 25 days per year (plus public holidays) annual leave entitlement, with an additional day added each year, increasing to 30 days (plus 8 public holidays) after 5 years’ service. Additionally, we also provide an occupational sick pay scheme which exceeds statutory requirements. If you want to work as part of a dynamic supportive team who delivers results for the people we support every day, Nacro could be the place for you.

Key responsibilities include:

•  Line Management of a team of frontline staff
• Carrying a Caseload of Service Users
• Performance Monitoring and action planning
• Personal Development

People Management;

• Support with the recruitment, induction and training of new staff members to ensure all staff are prepared and have what they need to be able to succeed in their role. 
• To manage the conduct and performance of direct reports, using the appropriate policies and procedures.
• Provide adequate support and supervision for all staff to ensure high levels of and performance and best practice.

Quality Assurance & Delivery;

• Support with the implementation of new services or changes to delivery ·
• Conduct regular property visits to ensure high levels of property standards are maintained.
• Positively promote and represent Nacro at all times, building strong relationships with colleagues and external partners.
• Working as part of an integrated team, focused on meeting the needs of services users

Duties may vary from time to time within the broad remit of your role and grade. You are required to undertake any such reasonable and appropriate duties.

This role requires regular travel, a full Driving License and access to your own vehicle and business insurance are an essential criteria.

DBS check required for this role

To view the role profile please click

For more details on Nacro benefits, please click

Please Apply Online

Training and Partnerships Officer

Part-Time 28 hours per week over 4 days | Permanent | Hybrid | Closing Date Sunday 28 July 2024

Salary: £22,400 pa (pro rata to £28,000 FTE)

Job Reference: TPO1 (Please quote this on any correspondence)

The Chartered Institute for Library and Information Professionals (CILIP) is a London-based charity with a friendly, hardworking team supporting our members in the UK and internationally.

We have an excellent opportunity for a permanent Training and Partnerships Officer to make a major contribution to the success of the leading professional body for librarians and information professionals.

This is a fantastic role working with a small team supporting the planning and delivery of a sector-leading training offer, CILIP Learn.  CILIP Learn is an exciting new platform under development for CILIP’s learning and CPD offer to members and the sector.

CILIP prides itself on presenting high quality training events, often in partnership with external training providers. Training sessions are specifically designed for those working across the information, knowledge and library professions. Sessions are currently half-day, online training programmes: making them affordable and flexible to fit in around work commitments, and with the attention to detail to gain valuable skills. All our training events are delivered by experienced trainers, with specialist subject knowledge. This role directly supports the delivery of CILIP training, specifically training contracted by employers, and training delivered through partnerships.

The role

Reporting to the Director of Sector Development and working closely with the CILIP Learn Development Manager the Training and Partnerships Officer will support in the delivery of CILIPs training offer. 

The ideal candidate will have a broad experience in delivering or overseeing training delivery, online events and webinars, managing successful relationships with stakeholders and have strong IT skills.  The main responsibilities of the role include:

• To work with the Director of Sector Development and the CILIP Learn Development Manager to deliver a market-leading training offer for CILIP within CILIP Learn. To deliver and evaluate a portfolio of training events, building effective relationships with training providers.
• To support successful contract and stakeholder management related to the training partnerships and training contracts.
• To develop and maintain systems and processes which ensure that the development of the CILIP Learn offer is based on data, evidence and market intelligence.

It is not essential for the candidate to possess prior knowledge of the sector but they will have the right level of knowledge and enthusiasm to learn rapidly and bring their transferable skills to the role.

The role is 28 hours per week, ideally worked over 4 days but we are open to discussions around the working pattern for delivery of this role. 

We look forward to welcoming a dynamic individual to our team who shares our passion for advancing the library and information profession. 

About CILIP

The Chartered Institute for Library and Information Professionals (CILIP) is the UK’s library and information association. We promote education, literacy and prosperity for all by raising standards in libraries, information and knowledge management. We work to improve services, develop our members’ expertise and champion the sector. We are the only independent voice for the UK’s information profession. We are guided by our Royal Charter to develop and improve library and information services.

This is a fabulous opportunity to join a modern charity and professional body. CILIP is at an exciting phase in its growth with significant investments in member offerings and digital transformation plans.

Our office is conveniently located in The British Library, just a short walk from St Pancras and Kings Cross stations.  Embracing the future of work, CILIP supports hybrid working, allowing the successful candidate the option to work from home three days a week.

Why work for CILIP

• Hybrid working
• 25 days' annual leave plus public holidays (increasing after 3 years’ service) pro-rata for part-time employees
• Generous pension scheme (Employee contribution of 5%, employer contribution of 10%) including death in service benefit
• Access to CILIP’s Employee Assistance Programme
• Staff reward scheme offering a range of discounts at over 900 of the UK’s top retailers
• The option to buy up to 5 days' additional annual leave
• Cycle to work scheme
• Contribution to eye tests and flu jabs

Registered Charity No 313014

At Bexley Voluntary Services Council (BVSC) you will find a team who are absolutely committed to supporting a strong, sustainable, and influential voluntary and community sector that can make a positive impact on people’s lives in Bexley.

We work hard, we help each other and go out of our way to help others and find solutions rather than focusing on problems. We are positive and proactive and, although absolutely focused on our areas of expertise, we work as a team so that BVSC is the best it can be. Above all, everything we do is to strengthen our local Voluntary and Community Sector (VCS).

Community Connect is a well-established Social Prescribing service and you will empower and support residents to access charities, community organisations and groups to enable them to improve their own health & wellbeing. You will work closely with local organisations and healthcare professionals to continue to develop the project and provide the best service to residents.

Duties and Responsibilities

• Be responsible for incoming resident referrals. You will meet with the resident, understand their needs and what matters to them to develop a personalised action plan to provide relevant support.
  
  
• Be responsible for referring patients to onward voluntary and community groups for continuing support to their health and wellbeing.
  
  
• Provide ongoing support to the resident for approximately four sessions, which could vary from follow-up phone calls or attending appointments with the resident, centred around what is best for the resident. 

• Be responsible for developing exit strategies and ensuring residents are receiving appropriate support, and aware of the right services before discharge.
  
  
• Actively feedback key themes and insight to ensure continuing development and support of Bexley’s Voluntary Sector.
  
  
• To assist in maintaining the database of local services and activities in Bexley.
  
  
• Meet residents in a variety of locations including community locations in Bexley and Bexley GP Practices.
  
  
• To provide regular updates and reports on caseload management, ensuring that the CRM system is kept sufficiently up-to-date and records all information accurately.
  
  
• Work in partnership with GP Surgeries, including providing patient updates, regular outreach sessions and attending multi-disciplinary meetings.
  
  
• Be a champion of Social Prescribing, and the voluntary sector, locally, regionally, and nationally. 

•  Undertake any other duties and tasks which may reasonably be required, as discussed with line-manager.

• Adhere to and actively implement BVSC’s policies and procedures such as Equality and Diversity, Health & Safety and Safeguarding.

• Identify, report, and monitor any safeguarding risks and concerns for Children, Young People, and Adults.   

•  Commit to undertaking any training considered necessary to ensure and develop own knowledge and skills to effectively deliver the role.

These are the normal duties which are required of the position; however, we do require that all staff be flexible and may be required to perform other duties to ensure the efficient running of services. It is envisaged that this post will be community based but this will be regularly reviewed.

Person Specification

We are looking for people who demonstrate personal qualities that are consistent with our organisational values, who have the right experience and skills for the role.

Skills and Experience

• Experience of working in a person-centred way in any health or care services
• Experience of working within a framework of confidentiality and with access to sensitive personal data
• Excellent interpersonal skills with experience of working with people from diverse backgrounds.  Ability to build rapport with a wide range of people demonstrating empathy and understanding
• Be kind, approachable and empathetic in your approach to supporting residents with their health and wellbeing
• Excellent IT skills including previous use of Microsoft Office (especially Microsoft Excel) and CRM database systems.
• Committed to improving lives and communities
• Excellent communication skills, enabling you to confidently receive referrals on the phone & email; extracting relevant information whilst ensuring people feel supported and informed
• A creative problem solver and able to prioritise a varied workload, managing conflicting priorities to meet deadlines
• Have access to own transport  (car, motorbike or bicycle) and able to travel efficiently across the borough
• Able to work on your own initiative and meet deadlines
• Enthusiasm, flexibility and a positive ‘can do’ attitude

Desirable

• Existing knowledge of local voluntary sector services and resources and understanding of Health and Social Care Services
• Understanding of health inequalities and wider determinents of health, particularly within the North of Bexley borough including; Thamesmead, Belvedere, Erith, Slade Green
• A health or social care related qualification

This position will be subject to satisfactory references and DBS check

Salary: £24,000 – £27,000

Location:

Remote – London based, hybrid working role. We are based in Aldgate East, and you may be required to travel into the office around twice a week.

Hours:

Four to five days a week (flexible – minimum 28 hours/week). The Young Foundation supports a 4.5 day working week and staff work this, wherever possible (pro rata for those working less than a 35-hour week).

Contract:

Permanent, starting ASAP.

Benefits:

25 days annual leave plus three office closure days between Christmas and New Year. We also currently provide two well-being days per year. Staff are signed up to one of two pension schemes.

About The Young Foundation

The Young Foundation is a national charity with a long history of innovating to create social change. We are a ‘think and do’ tank, working with people and communities to shape a fairer future, together.

The UK’s public services are in acute crisis. Political trust is on the floor. The struggles people and communities face are many, and are deeply knitted together. Consequently, our mental health is often poor, and our resilience is weakened. We must be prepared to unravel and reweave for the common good.

That requires working together in new ways, empowering radical acts of co-creation across communities, sectors and boundaries. For The Young Foundation, this is a moment to embody the spirit of our founder, Michael Young. To embrace collective effort and work collaboratively to show that, with the Power of Participation, we can redesign the social contract between people, communities, state and business to shape a fairer, greener future.

About the role

To provide professional administrative support to the corporate resources team including diary management for the CEO, minute-taking for the board and committees, and HR and finance administrative tasks. Training and support will be provided if required for HR and finance tasks. A detailed job description and skill requirements can be found in the recruitment pack.

How to apply

Please send the application form at the end of this recruitment pack, and your CV to us on or before 11:59pm on 21 July 2024.

Are you passionate about ensuring quality and inspiring educational resources and programmes are at the forefront of citizenship education in the UK? 

Want to play a key role in shaping a new and exciting direction for our education offer and contribute to creating active citizens of the future?

Young Citizens is an education charity on a mission to empower young people to actively engage in society. For over three decades, we’ve been giving young people the tools to understand society’s institutions and tackle its biggest issues. We are a national charity that makes big impact with a small central team and networks of volunteers.

This is a new role that will be responsible for overseeing the quality, development and evaluation of the Young Citizens’ education offer for children and young people – with a specific focus on resources and training. 

The Education and Impact Manager will project manage our work across subject areas (social, democratic and legal education) and across educational phases (mainly primary and secondary). In addition, this role will lead our evaluation processes so we can evidence the impact and outcomes of our work against our theory of change.

Role snapshot:

• Review and develop our educational resources and training offer
• Project manage the delivery of new and updated materials/training and liaise with our internal team as well as external partners in their effective delivery and dissemination
• Oversee their implementation in different settings, writing some personally and using freelance contributors and/or corporate volunteers
• Create and implement an impact measurement framework that feeds into our theory of change and that meets that reporting requirements of our funders and partners
• Develop consistent mechanisms to generate effective and resource-conscious evaluation and feedback to inform decision-making and development
• Manage the staff or freelance contributors responsible for developing our learning resources – ensuring that goals and targets are set in line with organisational plans
• Actively manage corporate partners to provide key updates around any contracted development

Who are we looking for?

We believe the ideal candidate is passionate about writing and developing quality and engaging educational resources for school aged children.

You will have up-to-date knowledge of the UK educational system and detailed knowledge of the PSHE and/or citizenship curriculums for schools.

You will have strong interpersonal skills and project management skills with demonstratable experience working collaboratively and proactively with key stakeholders to deliver high standards of work. 

This is an exciting time for the Charity whilst we review and develop our resources and programmes, the ideal candidate will be keen to help shape the direction of our work whilst demonstrating resilience and the ability to handle ambiguity.  

If you are enthusiastic about the opportunity to have a significant impact within an organisation focused on social good, we would love to hear from you!

To find out more about the full scope of this role, please see the recruitment pack.

Benefits of working at Young Citizens 

In addition to joining a small friendly, dynamic and supportive staff team, Young Citizens offers:

• hybrid and flexible working options
• enhanced employer pension contribution
• 28 days annual leave plus eight Bank Holidays
• paid volunteering leave
• a day off for your birthday
• employee assistance programme
• enhanced sickness and maternity policies
• season ticket loan
• an opportunity to make a real difference to help children and young people benefit from quality, inspiring citizenship education!

 This is a hybrid role with some days at our London office each week. Candidates should be based within a reasonable commute to London and have the existing right to work in the UK to meet the requirements of this role. 

We're delighted to be partnering with the amazing Royal Marsden NHS Foundation Trust to support the recruitment of a Senior Marketing Manager for a 12-month maternity cover, starting in early September.

The organisation offers a hybrid working pattern, coming into the London office 2-3 days/week.

The Senior Marketing Manager will work with the Head of Marketing to deliver the Trust marketing programme and contribute towards the development of The Royal Marsden brand. This is a full-mix marketing role that calls for an experienced professional to plan and deliver multi-channel, integrated campaigns. You’ll have a passion for delivering meaningful and impactful projects within the health space, ideally with an understanding and experience within the NHS.

Key responsibilities include:

· Work closely with the Head of Marketing to establish clear marketing objectives and KPIs

· Strong project/campaign management from planning and briefing to delivery

· Liaise with multiple stakeholders, including external agencies to deliver fully integrated marketing campaigns

· Lead the creative development process with internal creative teams as well as agencies

· Manage day-to-day Trust marketing budget

· Line manage the Trust Marketing Officer, working together on the delivery of campaigns

Key skills include:

· Significant experience managing, delivering and analysing online and offline marketing campaigns and projects across a range of channels

· Budget management

· Extensive stakeholder and agency management

· Knowledge of NHS or related health non-profits

· Practiced in setting KPIs and measuring channel effectiveness

· Previous line management experience

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Harris Hill are delighted to be working with a much loved children’s charity to recruit a Public Sector Development Manager.

The role will work with the Lead for Public Sector Development, Senior Public Sector Development Managers, and a fellow Public Sector Development Manager towards a shared income target of around £5 million per annum. These funds will create ground-breaking projects that support millions of children and help prevent abuse across the UK.

The Public Sector Development Manager will work at both a national and local level to secure grants that help the Statutory team achieve its annual income target. Working across the charity, she/they/he will build relationships with colleagues and senior stakeholders, and source and share information with funders through engaging written materials, phone conversations and face-to-face meetings. Alongside managing their own portfolio, she/they/he will support team members to maximise income from public sector funding streams.

The Major Giving department is open and supportive with an active social life. The wider Trusts & Statutory Team has grown considerably - increasing its annual income by more than £6 million since 2017/18. With bespoke training opportunities, room for significant development and growth, and the support of colleagues and resource teams, the role will provide the opportunity to make a positive change for children and families across the UK.

The successful candidate will have:

• Experience of working with major funders, successfully bidding for their support and providing ongoing stewardship
• The ability to produce compelling written materials of the highest quality
• Strong interpersonal and relationship building skills
• Proven success in delivering financial objectives through effective bid management

This role can offer either full home working OR hybrid, requiring a minimum of 1dpw from the London office.

For more information about this position and next steps please apply here now.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

We are looking for a Fundraising Manager for a 12 month maternity cover contract, to join a well respected health charity and lead the fundraising team, focusing on developing the Events, Community and Individual Giving income.

This is a Gloucestershire based role with hybrid working in the Stroud office.

The charity
A long standing health charity, dedicated to saving lives through awareness and helping people rebuild their lives with free specialised support.

You will be joining a warm and welcoming team that prioritises development, while also offering fantastic benefits including 30 days annual leave (plus bank holidays), a life assurance Scheme (4 x annual salary) and enhanced sick pay and compassionate leave along with much more!

The Role
Create and implement successful marketing plans using a range of communication channels to drive fundraising enquiry numbers, conversions and ultimately income.

Manage the fundraising team as a whole, including Senior Fundraising Officers.

Develop the fundraising messaging, including a consistent and compelling case for support.

The Candidate
Experience of planning, delivering and evaluating fundraising activities and events.

Experience of fundraising or marketing campaigns including acquisition and retention campaigns.

Excellent proven leadership skills with experience of managing a large and dynamic hybrid team.

Strong financial planning skills and the ability to manage large and complex budgets.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Charity People is excited to be working with the brilliant Haven's House Childrens' Hospice based in North East London for an Individual Giving Manager. With beautiful grounds and a great cause, this is an amazing role for someone who could be looking to step up from a Senior Individual Giving Officer role

Job Title: Individual Giving Manager

Location: Woodford Green, hybrid model with 3 days in the office and 2 days working from home

Contract: Full time/Permanent, 35 hours per week, Monday to Friday 9.00am - 5.00pm (flexi time negotiable)

Salary: £39,500 per annum

About the organisation

Haven House Children's Hospice supports hundreds of families, looking after children and young people who have life-limiting or life-threatening conditions. Their mission is to provide the highest quality palliative and holistic care services to children and their families in their local communities.

The Role

The Individual Giving Manager will play a vital role in fundraising activities to support our mission of providing care and support to children with life-limiting conditions and their families. As the Individual Giving Manager, you will be responsible for developing and implementing strategies to engage individual donors and supporters, cultivating meaningful relationships, and maximising their financial contributions.

At Haven House the focus within the Income Generation and Marketing Team is to put the supporter and donor at the centre of everything we do, ensuring they feel inspired by our work and the children and families we support; engaged and committed to our cause and ultimately make a commitment to do something amazing.

Responsibilities:

• To create and execute strategies to cultivate and grow individual giving income, including donor acquisition, retention, and stewardship programmes.
• To build strong relationships with individual donors and prospects through personalised communication, engagement events, and donor recognition initiatives.
• To coordinate all aspects of direct mail appeals and online fundraising to maximise donor engagement and revenue generation.
• To utilise Raiser's Edge database to track donor interactions, segment audiences, and analyse fundraising performance to inform decision-making.
• To oversee all income processing; some processes are the responsibility of the Individual Giving Manager, others are carried out by the Database Manager and the Community & Events team.
• To work closely with the Digital Fundraising Manager and Marketing team to develop campaign objectives, messaging, stewardship plans and marketing strategies.
• To set up and undertake monitoring and evaluation reporting to assess campaign performance against agreed objectives and ensure these insights inform future decision making.
• To lead on the Local Hospice Lottery, including strategic aspects of the Lottery to drive the growth of membership, monitoring membership progress and trends, and to resolve issues with the general public with regards to complaints

About You

The person who gets this amazing job will need to have lots of energy and be full of ideas as the team wants someone who will bring fresh ideas into the mix and the personal drive to execute them.

• Experience of managing a range of projects or campaigns at any one time
• Knowledge and experience of managing budgets and delivering financial results against agreed objectives, targets and timescales
• Knowledge and understanding of Individual Giving fundraising
• Knowledge and understanding of the importance of donor care
• High standard of copy writing
• Track record of communicating with supporters by telephone and through written communications
• Experience of devising stewardship plans to maximise income and engagement

To kickstart the application process, please contact Seema Choudhury at Charity People today with your CV or profile. We are committed to providing equal opportunities and welcome candidates from diverse backgrounds. If you require any assistance or adjustments during the application process, please don't hesitate to reach out.

For over thirty years, Charity People has been dedicated to recruiting talented individuals for non-profit organizations. We are proud to partner with charities, universities, and institutes that promote diversity and inclusion in the workplace. Join us in making a difference in the charitable sector.

· Location: Home-based/Remote. Must be based in the UK, Germany, France or Spain

· Travel required: 25 days / year (approx.)

Please, send your CV and cover letter at recruitment @ mpeurope. org.  Applications without a cover letter will be rejected.

As Scientific and Patient Information Manager, you will work in the Medical Education and Scientific Engagement team at Myeloma Patients Europe. Under the Department Head and MPE Leadership Team, you will oversee the following projects and activities:

European Myeloma and AL Amyloidosis Clinical Trial Navigator Management (Approximately 50%)

MPE has developed an online clinical trial search tool of European myeloma and AL amyloidosis clinical trials for patients and advocates (https:// navigator.mpeurope. org/en). This role will be responsible for the management, improvement, and promotion of this core MPE programme, including:

• Maintain up-to-date and accurate database of all industry and academic recruiting myeloma, AL amyloidosis, MGUS, and smouldering myeloma clinical trials in Europe
• Liaise with industry and academic clinical trial sponsors, clinical trial sites, and other stakeholders to maintain database up-to-date
• Liaise with web developers to manage the Navigator website, make enhancements, and fix technical issues 
• Oversee implementation of translated materials in multiple languages
• Elicit feedback from patients, family members, clinicians and other stakeholders to ensure continued improvement and enhancements
• Manage website news and content

Patient Education Management (Approximately 40%)

A key role of MPE is providing up-to-date, comprehensive, and patient friendly educational materials and tools for our members and the patient community, as well as communicating about advances in myeloma and AL amyloidosis. This role will be responsible for working across MPE to develop an educational plan and develop and deliver resources including:

• Perform efficient scientific watch (monitoring advancements in research and clinical development)
• In coordination with the Head of Medical Education and Scientific Engagement, as well as other department Heads (Patient Research, Access and Policy, Communication, Capacity Building and Advocacy), develop and prioritise a patient educational plan based on member and patient needs, scientific advances and cross-department projects
• Research, write, and develop patient education materials including factsheets, Q&As, webinars, infographics, news stories and social media content related to clinical and scientific updates
• Attending (in person or virtually) scientific congresses and developing conference and scientific meeting summaries, organising post-conference webinars for patients in collaboration with the Communication department
• Manage the execution of educational materials from conception to publication in coordination with Department Head, other MPE departments, and external stakeholders (key opinion leaders, proofreaders etc.)

Patient and member support (Approximately 5%)

• Answer medical and scientific inquiries from patients, carers and MPE members
• Seek information by liaising with appropriate stakeholders (industry, academia, MPE Medical Advisory Committee)
• Build good relationships with MPE’s members

Other 5%  -  staff meetings, annual events, support the rest of the team with clinical and scientific information.

About you

Essential

• A Bachelor’s or a Master’ s degree in a relevant scientific field
• Minimum of four years of relevant experience
• Demonstrable experience (and tested during the interview process) of writing and communicating scientific/complex information for lay audiences across different media
• Ability to understand, read and process complex scientific information (from clinical trials, scientific papers etc)
• Excellent capacity for analysis and communicating (verbally and in writing) clearly for a range of different audiences
• Demonstrable project management experience
• Excellent level of both written and spoken English
• Excellent communication and presentation skills
• Ability to work independently on assigned tasks and take appropriate initiatives
• Confidence in representing an organisation in meetings with external stakeholders at all levels
• Good networking abilities
• Rigorous work methods and high attention to detail
• Willingness to learn and curiosity
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)

Desirable

• Knowledge of clinical development and how drugs are brought to market for patients
• Knowledge of myeloma and AL amyloidosis and/or immuno-oncology or other relevant field
• Experience of working in a non-profit organisation
• Experience of working in European patient advocacy and/or with patients and their families
• Advanced degree (PhD) in a relevant topic
• Experience with data management

We offer:

• A permanent position with flexible hours in a remote setting
• An exciting position in a European non-profit organisation in the emerging fields of patient-centered healthcare and patient advocacy, working together with key patient advocacy leaders across Europe
• An opportunity to integrate in a young, dynamic and multi-cultural team working from different European cities

About MPE

Myeloma Patients Europe (MPE) is a pan-European organisation representing 50+ myeloma and amyloidosis patient groups from over 30+ European countries. It is registered as an international non-profit organisation under Belgian Law. A Board mainly composed of patients and caregivers is elected by the membership to oversee the strategy and governance of the organisation. A team of 10+ staff members runs remotely the day to day operations, programmes and services within 4 divisions: Access and Policy, Medical Education and Scientific Engagement, Capacity Building and Advocacy, and Patient Evidence.

MPE is dedicated to improving the treatment, care and quality of life of patients with myeloma and AL Amyloidosis. To this end, the main goals of the organisation are:

• Collaborating on projects to the benefit of the myeloma community
• Exchanging information and best practice
• Developing existing patient groups and encouraging and facilitating the setting up of new groups
• Helping to shape appropriate health-related policies and initiatives on a European and national level
• Ensuring patients across Europe receive timely access to new treatment
• Stimulating and promoting patient-centred research and clinical trials
• Developing a strong evidence base for the needs and wants of patients and their role in research
• Providing information, educational and outreach programmes to member groups

Learn more about our programmes: https:// www. mpeurope. org/  

If you wish to apply, or have any questions, please send an email to recruitment @ mpeurope. org.

The deadline for applications is July 19th and all applications will be reviewed immediately afterwards. Our hiring team will schedule interviews with successful candidates to take place in the following weeks. We will be in touch following the review period regarding next steps.

Role: Poppy Appeal Manager

Location: Homebased, Shropshire

Contract Type: Fixed Term Contract, Full Time

Hours: 35 Hours, Monday to Friday

Salary: £28,458 to £31,620 per annum

Are you looking to ensure the success of this unique initiative for the Royal British Legion as a  Poppy Appeal Manager?

As the Poppy Appeal Manager in Shropshire, your main role is to achieve income, expenditure, and contribution targets, ensuring the success of the appeal. Collaborating with the Regional Poppy Appeal Manager, you will create and manage an income and expenditure budget, providing monthly commentary. Your responsibilities include to coordinating local supporters, partners, and volunteers, building relationships to maximise fundraising potential.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Relationship management plays a crucial role, where you'll oversee a portfolio of regional corporate partnerships and collaborate with internal departments to achieve collective goals. Effective communication skills are key, enabling you to engage with supporters and stakeholders, ensuring a positive experience for everyone involved.

A distinctive aspect of this role lies in the unique Poppy Appeal activity. Beyond managing relationships and budgets, you'll recruit and induct new Poppy Appeal Organisers, ensuring they have the tools and resources for success. Planning and coordinating the Poppy Appeal launch, including PR and media activities, contribute to the appeal's overall impact.

Your role also involves representing Royal British Legion locally, engaging in outreach activities, and providing updates to key stakeholders. Flexibility is essential, as some evenings, weekends, and overnight stays may be required. The successful candidate will embody the values of the Royal British Legion, demonstrating empathy with its mission and objectives.

The ideal candidate will possess commercial knowledge, financial management skills, and experience in supporter relationship management. Strong planning, organizational, and IT skills are necessary, as is the ability to assess the commercial implications of decisions. The role demands a team player who can engage with diverse client groups, showcasing effective communication skills both in writing and verbally.

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

You will be expected to travel regularly in the course of your work including regularly round the area. You will be contracted to your home address, expected to live within or around the Shropshire area, where you will be expected to work, when not travelling. Please be aware a full UK driving licence is required for this role. We do require that you are adaptable in your approach, with flexibility to work some evenings and weekends when necessary. This role requires some travel further afield for meetings, training and seminars throughout the UK and with occasional overnight stays.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Closing Date: 5th July 2024

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Knowledge and Learning Manager

The National Literacy Trust

£44,000- £46,000 FTE per year

Full-time with part-time options considered (5 days/35 hours, 4 days/28 hours)

Permanent contract

Based in London SW8 / home and flexible working

Charity People is delighted to be partnering with The National Literacy Trust, an independent charity helping people overcome these challenges and change their life chances through the power of words – reading, writing, speaking and listening. From first words, through school days to training, jobs and beyond.

What you’ll be doing:

This role is at the heart of the charity, responsible for harnessing and developing our organisational knowledge and using this to support learning, insight and connection across all teams. You will empower staff to work in ways that engage with our outcomes framework, theories of change and evidence base and promote a culture of curiosity across the organisation.

This will include responsibility for the delivery of our learning and development strategy, and the planning and management of three staff away days per year for our team of 200. These days are important moments for the whole organisation to come together to focus on our mission, strategy and values, and include staff workshops, keynote speakers and presentations from our partners, volunteers and beneficiaries.

You will also support internal communications and processes to help build capacity and efficiency across all aspects of our work, and be a member of our extended leadership team.

You will be part of our resources team, working closely with the Director of Resources and CEO, but will also be expected to work autonomously and with colleagues across the organisation. You will be based at our office in Vauxhall but able to work from home for the majority of the time if you prefer.

What we’re looking for:

You will need experience of both knowledge management and supporting organisational learning, staff training and reflective practice. Most importantly, you will also need to understand how to deliver this work in a way that engages our staff teams – who are distributed all over the UK - and supports a strong and positive working culture. Excellent communication and analytical skills will be vital, as well as a passion for supporting colleagues, improving processes and enabling us to be more effective in our work.

- Collaboratively in local communities, focusing their work in 20 areas of the UK that are facing the biggest challenges.

- Support schools, developing the most effective tools and techniques and providing resources and programmes to engage and inspire children.

- Campaign to make literacy a priority for politicians and decision-makers.

- Support vulnerable adults, people in the criminal justice system and young offenders’ institutions to build their literacy skills

What is offered to you:

Our team are passionate about our mission and we have a strong and positive working culture, based on shared values and respect. We offer a range of flexible working options and promote a workplace where you can be yourself and contribute to our success, whoever you are.

As well as a competitive salary, we offer benefits including a generous leave allowance totalling 39 days (including bank holidays and office closure between Christmas and New Year), pension contributions of 8% of annual salary, a cycle to work scheme, employee assistance programme and other health and wellbeing benefits.

How to apply

The application process is CV and Supporting Statement. For more information and for the full Job Pack, please send a copy of your CV to Kate Headford at Charity People as the first step. The closing date is 9am on Thursday 18th July. Interviews with a task will take place on 24th or 25th of July.

Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.