Knowledge and Learning Manager

Knowledge and Learning Manager

The National Literacy Trust

£44,000- £46,000 FTE per year

Full-time with part-time options considered (5 days/35 hours, 4 days/28 hours)

Permanent contract

Based in London SW8 / home and flexible working

Charity People is delighted to be partnering with The National Literacy Trust, an independent charity helping people overcome these challenges and change their life chances through the power of words - reading, writing, speaking and listening. From first words, through school days to training, jobs and beyond.

What you'll be doing:

This role is at the heart of the charity, responsible for harnessing and developing our organisational knowledge and using this to support learning, insight and connection across all teams. You will empower staff to work in ways that engage with our outcomes framework, theories of change and evidence base and promote a culture of curiosity across the organisation.

This will include responsibility for the delivery of our learning and development strategy, and the planning and management of three staff away days per year for our team of 200. These days are important moments for the whole organisation to come together to focus on our mission, strategy and values, and include staff workshops, keynote speakers and presentations from our partners, volunteers and beneficiaries.

You will also support internal communications and processes to help build capacity and efficiency across all aspects of our work, and be a member of our extended leadership team.

You will be part of our resources team, working closely with the Director of Resources and CEO, but will also be expected to work autonomously and with colleagues across the organisation. You will be based at our office in Vauxhall but able to work from home for the majority of the time if you prefer.

What we're looking for:

You will need experience of both knowledge management and supporting organisational learning, staff training and reflective practice. Most importantly, you will also need to understand how to deliver this work in a way that engages our staff teams - who are distributed all over the UK - and supports a strong and positive working culture. Excellent communication and analytical skills will be vital, as well as a passion for supporting colleagues, improving processes and enabling us to be more effective in our work.

- Collaboratively in local communities, focusing their work in 20 areas of the UK that are facing the biggest challenges.
- Support schools, developing the most effective tools and techniques and providing resources and programmes to engage and inspire children.
- Campaign to make literacy a priority for politicians and decision-makers.
- Support vulnerable adults, people in the criminal justice system and young offenders' institutions to build their literacy skills

What is offered to you:

Our team are passionate about our mission and we have a strong and positive working culture, based on shared values and respect. We offer a range of flexible working options and promote a workplace where you can be yourself and contribute to our success, whoever you are.

As well as a competitive salary, we offer benefits including a generous leave allowance totalling 39 days (including bank holidays and office closure between Christmas and New Year), pension contributions of 8% of annual salary, a cycle to work scheme, employee assistance programme and other health and wellbeing benefits.

How to apply

The application process is CV and Supporting Statement. For more information and for the full Job Pack, please send a copy of your CV to Kate Headford at Charity People as the first step. The closing date is 9am on Friday 19th July. Interviews will take place 25th of July.

Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.