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Job titleShop Manager – Malvern Department Shop
Hours37.5 hours per week
Salary£28,330 – £30,154 per annum
ContractPermanent
Location 233 Worcester Road, Malvern, WR14 1SY
The role
Lead with purpose. Inspire your community. Change lives.
Are you an experienced retail leader looking for a role where your skills make a genuine difference every day? Join St Richard’s Hospice as our Shop Manager in Malvern and turn your passion for retail into vital support for people with illnesses which cannot be cured across Worcestershire.
This is far more than managing a shop. You’ll lead a thriving retail team, inspire volunteers, create an exceptional shopping experience, and maximise income that directly funds outstanding hospice care for patients and their loved ones.
As Shop Manager, you’ll have the opportunity to:
Every item sold helps make compassionate hospice care possible—and you’ll be at the heart of making that happen.
About you
You’ll be someone who thrives in a fast-paced retail environment and enjoys bringing out the best in others.
We’re looking for someone who has:
Retail experience is essential for the role.
Charity retail experience is desirable for the role.
What we offer
We offer a competitive salary and a wide range of benefits including;
Find out more
If you’re an enthusiastic retail professional with a passion for people, leadership and community, we’d love to hear from you.
Join us and help transform donations into compassionate care for local families when they need it most.
Interview date Flexible
Job Reference 4073
Download Job Description
We reserve the right to close this vacancy early if we receive sufficient applications for the role, therefore if you are interested, please submit your application as early as possible
The client requests no contact from agencies or media sales.
About the Role
Rough sleeping pathways only work when the system around people moves with urgency, consistency and accountability. This role is about making sure people sleeping rough, or at risk of returning to the streets, are not left waiting, drifting between services, or losing accommodation because barriers have not been gripped quickly enough.
As Outreach Housing Pathway Coordinator, you will work within Camden’s integrated Rough Sleeping and Outreach Hub to help people access and sustain appropriate accommodation. You will hold oversight of where people are in their housing journey, identify what is blocking progress, and work with outreach teams, Navigators, hostels, pathway providers, community safety partners and statutory services to keep plans moving.
You will focus on the points where pathways can break down: delays, exclusions, unsuitable offers, unresolved risks, street activity linked to accommodation, or support needs that have not yet been fully understood or responded to. Through assertive engagement, practical case coordination and strong partnership working, you will help people stabilise their accommodation and reduce the risk of returning to rough sleeping.
Working within Camden’s No Wrong Door model, you will bring grip, judgement and persistence to complex situations, ensuring people experiencing multiple disadvantage receive a response that is joined-up, trauma-informed and focused on lasting routes away from the street. SHP will support you with the training, reflective practice and development opportunities needed to continue building your expertise in this work.
About you:
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Sunday 16th August at midnight
Interview date: Tuesday 25th August at SHP Head Office in Kings Cross
This post will require an Enhanced DBS check (processed by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Do you have the commitment and values to make a real difference to the lives of people with care needs? Are you passionate about empowering them to improve their quality of life, promoting health and wellbeing and supporting them to realise their hopes, dreams and aspirations?
Creative Support is a not-for-profit organisation which provides high-quality, person-centred support to people with physical disabilities, learning disabilities, mental health needs and dementia. The support we offer is tailored to the individual, and promotes their independence and community engagement.
We are seeking a warm, compassionate and proactive Extra Care Registered Manager to provide person-centered care and support to our services users. The service based in vibrant, multi-generational Cecil Gardens which supports service users to be independent and foster connections with the community. Being the CQC Registered Manager, you will be responsible for the operational management of Cecil Gardens along with a wider senior team.
Cecil Gardens rated Good in ALL domains in 2026. We are on the journey to being an outstanding extra care service, and are looking for an ambitious, committed registered manager who is ready to help us and those we support reach our goals.
Working in collaboration with the landlord, stakeholders and local health and social care services, you will ensure that the highest standards of care and support are provided. You will ensure that theservice empowers clients and meets their needs and preferences. You will work in conjunction with service users’ families and friends to promote a positive atmosphere within the service. The ability to work in an empathetic and holistic way in order to maintain orientation and independence is essential. You must be flexible, energetic and reliable. You will be responsible for managing a team of care staff at Cecil Gardens.
You must be willing to embrace all aspects of the role including, but not limited to, providing support with dignified personal care and domestic tasks, and supporting individuals to access employment, education, and social opportunities. We value the personal skills and interests you will bring to both the role and to the lives of the people we support. You must be willing to work occasional shifts including mornings, evenings and weekends.
Previous experience in services for people with a range of support needs is essential. Your approach will be warm, person centered and respectful. Creative Support is committed to your continuous professional development and you will have the opportunity to explore your training and development needs.
Vacancy Reference Number: 84485
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.
Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
We can only accept applications from candidates who are located in and eligible to work within the UK
Creative Support is a not for profit provider of person centered care and support



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Help make healthcare work better for people experiencing homelessness
Thank you for your interest in joining Groundswell.
We're looking for someone who believes everyone should be able to access healthcare with dignity, whatever their circumstances.
As our Homeless Health Peer Advocacy (HHPA) Development Manager, you'll help make that happen by building the partnerships that enable people experiencing homelessness to access the healthcare they need.
At Groundswell, we know that good services alone aren't enough. Lasting change happens when health, housing and homelessness organisations work together around the person, sharing responsibility, building trust and removing barriers to care. This role exists to make that collaboration happen in practice.
Working across London, you'll strengthen partnerships, improve referral pathways and help embed HHPA within local systems so that more people can access timely, coordinated and person-centred healthcare. You'll also lead our Health Promotion programme, support the development of staff and volunteers, and help shape the future growth of the service.
This is an opportunity to improve individual lives by helping organisations work better together. Through your leadership, you'll help create a more connected health and homelessness system—one where people experiencing homelessness can access healthcare with confidence, dignity and choice.
If you're passionate about collaboration, committed to tackling health inequalities and excited by the opportunity to help shape the future of Homeless Health Peer Advocacy, we'd love to hear from you.
About Groundswell
For 30 years we've worked alongside people with lived experience to develop practical solutions that improve health, reduce inequalities and create opportunities for lasting change. We believe that people who have experienced homelessness are experts in the barriers they face and should play a central role in designing services and shaping the systems that affect them.
Today, Groundswell delivers peer-led services, helping thousands of people each year access healthcare, improve their wellbeing and influence the systems that affect their lives. As HHPA Development Manager, you'll join a supportive organisation that believes lasting change happens through relationships, partnership and involving people with lived experience at all levels.
Our Vision
Our vision is for a society which is fair, inclusive and equal.
We need equitable access to a healthier life and a better future for anyone with experience of homelessness.
Our Mission
Our mission is to bring people together to:
Amplify voices of people with lived experience to create solutions to homelessness and health inequalities.
Stand in solidarity and champion their rights, to create positive change.
Our Strategy
We co-produced our strategy with staff and volunteers with experience of homelessness. We’re proud to have remained true to our values of participation and co-production.
Stronger Voices, Healthier Lives, Better Futures, Greater Together
People with experience of homelessness must inform the solutions – because they understand the problems people face.
At every stage, we will hear, unite and amplify more voices of people with lived experience to speak out. Through participation we will build a stronger, more inclusive community to create change – through our organisation, in services, our sectors and wider society, locally and nationally.
Homelessness is a health emergency.
We will work to end health inequalities for people who have or are experiencing homelessness through advocacy, practical support, information and by influencing people, policy and services.
Everyone deserves a better, more hopeful life and future.
Lived experience of homelessness can lead to barriers that impact people’s life chances.
Recognising the potential in everyone, we will provide more opportunities and support for people with experience of homelessness to progress if, and when, they are ready.
We can’t achieve our goals alone – we are more impactful when we pull together.
We will become more effective and sustainable, building on our culture of relationships, compassion and transparency, and working closely with partners to learn, share and create change.
How Homeless Health Peer Advocacy Works
HHPA helps people experiencing homelessness overcome the barriers that prevent them accessing healthcare.
Many people face significant challenges navigating health services. Appointments can be difficult to attend, treatment can be confusing, and previous experiences of stigma, trauma or exclusion can make healthcare feel inaccessible. Without the right support, people often delay seeking help until their health has deteriorated.
"I need someone with me that I know that I can trust. I wouldn't do things like that on my own."
HHPA Client
HHPA provides practical, person-centred support that helps people access the care they need while building the confidence to manage their own health. Rather than providing one-off interventions, HHPA works alongside people over time, developing trusted relationships, responding flexibly to changing needs and supporting people to become more confident and independent.
The service combines the expertise of skilled Caseworkers with the unique insight of trained volunteer Peer Advocates who have lived experience of homelessness. Together they provide one-to-one advocacy, practical support and health promotion to help people:
register with healthcare services
prepare for and attend appointments
understand treatment and care plans
navigate hospital admission and discharge
access wider health and wellbeing services
make informed decisions about their health
become increasingly confident in managing their own health.
Alongside one-to-one support, HHPA delivers peer-led health promotion in hostels, day centres, outreach settings and other community spaces. Through informal conversations and group activities, Peer Advocates share accessible information about physical health, mental health and wellbeing, encourage preventative healthcare, identify unmet health needs and help people access support earlier. These conversations often provide the first step towards engaging with healthcare, creating trusted pathways into ongoing advocacy and reducing the need for crisis intervention.
Rather than doing things for people, HHPA works alongside them—building trust, reducing barriers and enabling people to become active participants in their own healthcare. This relational, peer-led approach improves individual health outcomes while strengthening partnerships across health, housing and homelessness services, helping more people access coordinated, person-centred care.
The Role
The HHPA Development Manager is a key leadership role within Groundswell's HHPA service.
You'll help shape how people experiencing homelessness access healthcare by strengthening partnerships across London's health, housing and homelessness system while leading the continued development of our Health Promotion programme.
People experiencing homelessness often interact with multiple services but still experience fragmented care, missed opportunities for prevention and barriers to accessing the support they need. HHPA bridges these gaps through trusted relationships, peer-led advocacy and health promotion. This role helps create the partnerships, systems and programmes that make that possible.
This isn't a traditional partnership management role focused on maintaining stakeholder relationships. It's a practical, hands-on leadership role that brings organisations together, supports colleagues to deliver excellent services and identifies opportunities to improve how healthcare is delivered and experienced.
Working closely with the Services Director, Systems Manager and Health and Social Care Lead, you'll help ensure HHPA remains well connected, continually improving and responsive to changing need.
The role combines five key areas of responsibility:
Leading the Service
Providing day-to-day operational leadership, supporting colleagues and helping ensure HHPA is delivered safely, consistently and effectively.
Building Partnerships
Developing strong relationships with NHS organisations, local authorities, homelessness services and voluntary organisations to embed HHPA and strengthen collaborative working.
Leading Health Promotion
Developing and overseeing Groundswell's Health Promotion and In-Reach programme, working with partners to deliver accessible, peer-led health promotion that encourages earlier engagement with healthcare.
Growing HHPA
Using learning from frontline delivery and partnership working to improve services, develop new approaches and support the expansion of HHPA into new boroughs and communities.
Developing People
Supporting, developing and inspiring staff and volunteers through reflective supervision, shared learning and a culture that values lived experience, collaboration and continuous improvement.
Together, these responsibilities make this a varied and influential role where you'll help shape both the future of HHPA and the wider health and homelessness system.
Role Description
As HHPA Development Manager, you'll provide operational leadership for key areas of Groundswell's Homeless Health Peer Advocacy service.
You'll lead the development of strategic partnerships, oversee the delivery and growth of our Health Promotion programme, support and develop staff and volunteers, and identify opportunities to strengthen and expand HHPA.
Working closely with the Services Director, Systems Manager and Health and Social Care Lead, you'll help ensure the service is well connected, evidence-informed and continually improving, so that more people experiencing homelessness can access timely, coordinated and person-centred healthcare.
Building Partnerships:
Develop trusted relationships across health, housing and homelessness services so organisations work together more effectively and people experiencing homelessness can access timely, coordinated healthcare.
Build and sustain relationships with NHS organisations, local authorities, homelessness services and community partners.
Support the Services Director to develop relationships with commissioners and strategic partners.
Represent Groundswell at operational meetings, networks and multidisciplinary teams.
Champion peer-led health advocacy and the involvement of people with lived experience.
Work with partners to identify shared challenges and develop practical solutions.
Embedding HHPA in Local Systems:
Help ensure HHPA becomes an established and valued part of local health and homelessness systems by strengthening collaboration and improving access to the service.
Embed HHPA within partner organisations' day-to-day practice.
Strengthen collaboration between HHPA staff and local services.
Develop and improve referral pathways.
Support timely, appropriate referrals and monitor referral activity.
Identify and resolve barriers to effective partnership working.
Work with the Systems Manager to strengthen systems that support collaboration.
Leading Health Promotion:
Lead the development of Groundswell's peer-led Health Promotion and In-Reach programme, helping people engage with healthcare earlier through accessible, trauma-informed support in hostels, day centres and community settings.
Develop partnerships that expand Health Promotion opportunities.
Oversee delivery across boroughs.
Develop accessible health information with communications colleagues.
Monitor quality, impact and learning and produce reports for funders
Ensure activities are delivered safely, including venue risk assessments where required.
Leading and Developing People:
Create a supportive, high-performing culture where staff and volunteers can thrive.
Line manage a team of Caseworkers and support volunteers.
Provide reflective supervision that encourages learning, wellbeing and high-quality practice.
Promote continuous learning and reflective practice.
Working alongside the Volunteer Management team, support volunteer recruitment, induction and ongoing development.
Foster collaboration, accountability and shared learning across teams.
Use coaching and asset-based approaches to help staff and volunteers recognise their strengths, build their skills and reach their potential.
Improving Services:
Use learning from partnerships, health promotion and complex casework to strengthen HHPA and improve system responses.
Work with the Health and Social Care Lead to improve multi-agency responses.
Identify opportunities to develop and expand HHPA.
Support the introduction of services in new boroughs.
Share innovation and best practice across the organisation.
Contribute to continuous improvement.
Supporting Service Delivery:
Alongside your strategic responsibilities, you'll help ensure HHPA delivers a responsive, safe and reliable service every day.
Participate in the HHPA duty system, including occasional early and late shifts.
Maintain effective communication with partners around referrals and triage.
Work with colleagues to resolve operational challenges.
General Responsibilities:
As a member of the HHPA leadership team, you'll contribute to the wider development of Groundswell.
Contribute to organisational planning and Team Leads meetings.
Champion equality, diversity, inclusion and anti-discriminatory practice.
Promote trauma-informed, strengths-based and person-centred approaches.
Ensure all work reflects Groundswell's values and commitment to lived experience.
Undertake other duties appropriate to the role.
What Success Looks Like
Success in this role is measured not simply by the partnerships you build, but by the difference those partnerships—and Groundswell's Health Promotion programme—make to people's lives and to the way health and homelessness services work together.
In your first year, you will have:
Built trusted partnerships across London's health, housing and homelessness system, establishing Groundswell as a valued and reliable partner.
Embedded HHPA within local services, strengthening referral pathways and making it easier for people experiencing homelessness to access timely, coordinated healthcare.
Led and developed Groundswell's Health Promotion and In-Reach programme, expanding peer-led health promotion across London and creating more opportunities for people to engage with healthcare earlier, in trusted community settings.
Supported and developed Caseworkers, volunteers and colleagues, creating a positive culture of reflection, collaboration and continuous learning.
Worked alongside colleagues and partner organisations to improve responses for people with complex needs, removing barriers to healthcare and strengthening multidisciplinary working.
Used learning from partnerships and frontline delivery to improve existing services, support innovation and contribute to the growth of HHPA into new boroughs.
Helped strengthen the wider health and homelessness system by promoting earlier intervention, improving collaboration and ensuring more people experiencing homelessness can access healthcare with dignity, confidence and choice.
Above all, you'll have created the conditions that enable both excellent health advocacy and impactful Health Promotion to thrive. By bringing organisations together, supporting colleagues and volunteers, and embedding peer-led approaches within local systems, you'll help more people experiencing homelessness access healthcare earlier, experience better outcomes and receive more connected, compassionate and person-centred support.
Working as Part of the HHPA Leadership Structure
These roles work closely together, combining strategic leadership, operational delivery, partnership development and specialist expertise to ensure HHPA is safe, effective and continually improving.
The HHPA service is delivered through a collaborative leadership model:
Services Director
Provides strategic direction, secures funding, and holds overall accountability for delivery, performance and growth.
Systems Manager
Designs and maintains the systems, processes and infrastructure that enable safe, efficient and compliant delivery.
Health and Social Care Lead
Leads on supporting individuals facing the greatest barriers, providing specialist knowledge and navigating complex health and social care systems.
Development Manager (this role)
Ensures HHPA is embedded within local systems and relationships, so that partnerships translate into effective access to healthcare in practice.
Together, these roles ensure the service is:
Well designed (systems)
Well connected (development)
Effective for those with greatest need (health and social care)
Strategically led and sustainable (director)
Our work is:
Person-centred — responding to individual needs
Peer-led — shaped by lived experience
Collaborative — built through partnership
Rights-based — focused on access and equity
System-focused — working to create lasting change
We understand that care is demonstrated through consistent, reliable and thoughtful practice — in how we communicate, follow up, and deliver support.
Person Specification
At Groundswell, we know there is no single route to becoming a great manager. You may have gained your experience through paid work, volunteering, community organising, supporting people experiencing homelessness or other forms of social exclusion, or through your own lived experience. We welcome applicants from a wide range of backgrounds who share our values and commitment to improving people's lives.
We're looking for someone who shares our values, enjoys building relationships and wants to help create a health and homelessness system that works better for everyone.
What We're Looking For
A) Core Requirements:
We're looking for someone who can demonstrate:
B) Knowledge and Experience:
The successful candidate is likely to have knowledge or experience of:
Essential:
Desirable:
C) Personal Qualities:
We're looking for someone who is:
We'd Particularly Welcome Applications from People Who Have:
Lived experience of homelessness or another form of social exclusion.
Experience of working in partnership with local communities.
Experience of co-production or supporting people with lived experience to shape services.
A commitment to using lived experience to influence systems and improve outcomes.
Our Commitment to Inclusive Recruitment:
Groundswell is committed to building a diverse and inclusive workforce. We actively encourage applications from people with lived experience of homelessness, migration, the criminal justice system, mental ill health, substance use or other forms of social exclusion.
We recognise that no one candidate will meet every requirement. If you believe you have the skills, values and potential to succeed in this role, we'd encourage you to apply.
Why Join Groundswell
Meaningful Work
This is an opportunity to improve not just individual lives, but the way services work together.
As HHPA Development Manager, you'll help shape partnerships that make healthcare more accessible for people experiencing homelessness. Your work will influence how organisations collaborate, how services are designed and how people experience care. Every partnership you strengthen and every barrier you help remove has the potential to improve health outcomes for people who are too often excluded from healthcare.
A Supportive Team
We're a values-led organisation where collaboration, compassion and lived experience shape everything we do. You'll work alongside experienced colleagues who are committed to learning from one another and supporting each other to do challenging work well.
We believe good leadership is rooted in reflection, openness and trust. Through regular supervision, reflective practice and close collaboration across the HHPA leadership team, you'll have the support and autonomy to develop your ideas, build strong partnerships and make a lasting contribution.
Learn and Grow
HHPA is continuing to grow, creating exciting opportunities to influence the future of the service.
You'll have the opportunity to deepen your understanding of health inequalities, partnership working and systems change, while developing your leadership skills and contributing to the expansion of Homeless Health Peer Advocacy across London. Whether you're looking to broaden your expertise, lead new initiatives or help shape the future direction of the service, we'll support your professional development every step of the way.
Benefits
We offer a range of benefits to support your wellbeing and work-life balance, including:
28 days annual leave plus bank holidays.
5% employer pension contribution.
Flexible and hybrid working, where service delivery allows.
A compressed hours working pattern is available.
Regular reflective practice and high-quality supervision.
Ongoing learning and development opportunities.
A supportive, inclusive and values-led working environment.
Be Part of Something Bigger
At Groundswell, we believe everyone should be able to access healthcare with dignity, whatever their circumstances.
By joining us, you'll help create stronger partnerships, more connected services and a fairer health system for people experiencing homelessness. You'll work alongside colleagues, volunteers and partner organisations who share a commitment to collaboration, lived experience and lasting systems change.
Better partnerships create better healthcare.
By bringing organisations together, supporting colleagues and strengthening the systems around people experiencing homelessness, you'll help ensure more people receive the care they need, when they need it.
If you're looking for a role where you can influence services, build lasting partnerships and help create fairer access to healthcare, we'd love to hear from you.
Application and Interview Process
Please let us know if you would like to request any accommodations or adjustments throughout the application and interview process. We will be very happy to support these wherever possible to give all applicants the best opportunity to showcase their skills and experience.
We encourage our candidates to draw from their personal and professional experiences, skills, knowledge and passion for our work in their applications, as we believe this will be the best representation of why you are the right fit for the role. While we acknowledge that Generative AI can be a useful tool when used selectively, we do not believe it can replace the authenticity each individual can bring to their application. Therefore, we ask you to consider carefully any use of Generative AI throughout the application process.
Application
To apply, please submit your CV along with a cover letter. The cover letter should explain:
How you meet each of the areas outlined in the person specification above
Why you are interested in doing this job at Groundswell.
The deadline for applications is 10am on Monday 17th August.
Interviews
Interviews will be held online on the week beginning August 24th.
If you do not have a computer or a suitable space to do an online interview, we can arrange for you to come into our office.
We are a small charity with limited resources and are unable to give individualised feedback on unsuccessful applications before the interview stage.
Pre-employment checks
The job offer for the successful candidate will be subject to a reference and DBS check.
Many thanks for taking the time to look into this role – it is an exciting opportunity, and we hope you will consider applying.
We care about your privacy; read here how we manage your personal data.
The client requests no contact from agencies or media sales.
Substance Use Practitioner - Surrey Youth Justice Service
Location: Leatherhead
Salary: £27,000- dependent on knowledge skills, and experience
Vacancy Type: Permanent, Full Time (37 hours per week)
Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'.
We achieve this in two ways. Firstly, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.
Young People and Families
Our Young People and Families (YPF) hub provides early intervention, targeted and specialist support services to those in crisis, leaving care, missing from home or with substance misuse or mental health problems. Our services support people no matter what their situation – and have demonstrated a high success rate.
Job Description
We are seeking a driven and enthusiastic practitioner to join Catch22 Surrey Young People’s Substance Use Service (SYPSUS). This role will be seconded from Catch22 to Surrey Youth Justice Service (SYJS), based within the centralised YJS.
Ideally, we require practitioners to have relevant experience in delivering specialist substance misuse interventions to children and young people, as well as the wider experience of associated risk factors. However, we would encourage applications from qualified youth and community workers who have experience of working with vulnerable young people with complex needs.
You must be able to demonstrate:
· The skills to deliver therapeutic interventions, such as brief solution focused interventions, and motivational interviewing.
· Contributing to systemic practice.
· Abilities to assess and identify early indicators of risk.
You will need:
· You should have a relevant qualification such as youth work, counselling, or relevant experience of therapeutic delivery, and alternative suitable qualifications.
· At least three years’ experience of treatment delivery with young people and families within the relevant fields.
· Good communication, organisational and ICT skills.
Responsibilities:
· To work alongside Surrey Youth Justice Service, as part of the virtual health team contributing to the health pre-assessment pathway and health action plan for young people up to the age of 18 years, either through direct contact with children and young people, or with professionals, parents, and carers.
· To offer accurate information on assessment and therapeutic interventions available through Catch22 SYPSMS and contribute to assessment and care planning related to targeted and specialist interventions for children and young people with substance misuse issues.
· To provide sustained support to a pre-defined caseload of young people who are referred by means of effective assessment and care planning.
· To act as a link worker between SYJS and Catch22 SYPSMS, ensuring delivery of an integrated provision for children and young people.
· To work alongside SYJS providing consultation and guidance.
· To assess levels of presenting risk associated with substance misuse, and provide support in managing this risk.
· In partnership with SYPSMS colleagues, to deliver training and workshops to support and upskill staff.
· To identify and develop resources to support professionals working with children and young people with substance misuse issues.
Qualifications
· Relevant qualification in either youth work studies, counselling, health and social care or equivalent.
· Skills, knowledge and experience relevant for the job.
Additional Information
*This role requires an up to date driving licence, access to a vehicle, MOT and business insurance.
*You may be required to work out of hours, including evenings and weekends where necessary, in addition to travel around Surrey on a daily basis, and occasional travel around the UK.
*Enhanced Disclosure & Barring Service check required.
Catch22 is committed to staff recruitment and retention and offers a range of training, learning and development opportunities. Your continuous professional development is as important to us as it is to you.
Catch22 is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practice will be followed and pre-employment background checks will be undertaken before any appointment is confirmed. The post is subject to an enhanced DBS check.
At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.
To Apply
If you feel you are a suitable candidate and would like to work for Catch 22, please do not hesitate to apply.
The primary purpose of this role is to lead Together Active's Active Environments work, creating the conditions for physical activity to become a safe, easy and attractive choice for everyone. Working across systems, sectors and communities, you will influence the design, development and use of places and spaces so they enable more people to be active, with a particular focus on those experiencing the greatest inequalities.
You will provide leadership for Together Active's Active Environments agenda, building strong partnerships across local authorities, planning, transport, health, education, environmental organisations and community groups to influence long-term change. Through advocacy, collaboration and place-based working, you will champion the role that active environments play in improving health, reducing inequalities and supporting more environmentally sustainable communities.
We exist to design out inactivity across Staffordshire and Stoke-on-Trent.
The client requests no contact from agencies or media sales.
Are you passionate about making a lasting difference to the lives of vulnerable adults?
Luke House Hotel is an emergency hotel that provides support to a mixed client group (male and female) with varied support needs. St Mungo’s currently have 39 bed spaces and the other bed spaces are managed by Tower Hamlets Council, St Mungo’s provide the support element.
As an Assessment and Reconnection Worker, you will:
Be part of a busy team environment working closely with those new to, or at risk of rough sleeping.
Provide a personalised case management service to clients, turning assessment recommendations into practical action plans which fully involves the client.
Build and maintain effective relationships to support clients throughout their recovery.
Develop a knowledge of relevant legislation such as, welfare benefit and housing legislation.
Monday - Friday (between 8am and 9pm)
About you
We are always on the lookout for enthusiastic people to join us. If you have a genuine desire to support people to transform their lives then this could be the role for you, you don’t need to have direct experience to succeed in these roles.Why not give it a go by joining the team to support our clients on their recovery journey.
If you have good interpersonal and listening skills, patience and resilience and the ability to adapt to new situations we will provide you with the rest through our training and development programs where you will develop the skills to provide high quality person centred support to clients.
If you have a good understanding of the complex issues faced by homeless people and the ability to manage complex behaviours and to deal with people who may be in a difficult personal or emotional situation we encourage you to apply!
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
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Closing date: 10am on 17th August 2026
Interview and assessments on: 25th / 26th August 2026
The client requests no contact from agencies or media sales.
Waking Night Support Worker
The Registry
Portsmouth Rough Sleeping Services
42 hours per week
8pm – 8am, 4 nights on and 4 nights off
Permanent
Pay point: 20 (£29,453 annum based on 42 hours per week) plus unsocial premium
About Us
This is an exciting opportunity to join a dynamic Charity and Housing Association. The Society of St James (SSJ) has been working in Hampshire for over 50 years, delivering high impact, person-centred, accommodation services to adults and young people experiencing homelessness, problematic substance use and mental health problems. We believe that every person is of worth and we are prepared to take risks to house and support the most at risk and socially excluded members of society.
Join The Society of St James to work at The Registry—a high-support temporary accommodation hostel in Portsmouth—offering a wide range of support to people with histories of homelessness, substance and alcohol use, poor mental ill health, and other complex needs.
The Impact You'll Make
Who We're Looking For
Essential Qualities and Skills
What we can offer you:
SSJ recognises that our staff are our greatest assets. We value and recognise our staff, offering some generous benefits, as well as the satisfaction of helping people at risk:
SSJ are an equal opportunities employer and we encourage applicants from all backgrounds and walks of life
At SSJ, we recognise the benefits of a supported workplace. SSJ is affiliated with Unite the Union. To learn more about their membership benefits or to sign up, you can visit their official website.
Closing Date: Sunday 16th August 2026
Due to the high number of expected applicants, we do reserve the right to close this vacancy earlier.
Should you not hear from us within 14 days of the closing date, please assume you have been unsuccessful on this occasion.
Supporting people experiencing homelessness or at risk of homelessness
About the role:
At Camden Young Person’s High Support Accommodation Service, nights matter. They can be the point where worry, distress, conflict or risk comes to the surface - and where calm, skilled leadership can make all the difference. As Night Manager, you will lead the overnight service, making sure young people experience safety, consistency and support when they need it most.
You will be the senior operational decision-maker overnight, leading the night team to respond confidently to incidents, safeguarding concerns, missing young people procedures, building safety, visitor access and any actions handed over from the day team. You’ll work with a high level of independence, while knowing when to liaise with the on-call manager, emergency services or wider management team to keep young people, staff and the building safe.
This is also a role about connection. You’ll line manage, support and guide Night Workers, oversee locum or agency staff where needed, and make sure overnight learning, handovers and emerging themes are shared clearly with the Service Manager and wider team. Through trauma informed, strengths-based and psychologically informed practice, you’ll help build a service where night and day support feels joined up, purposeful and ambitious for young people’s futures.
*Please note, this is a night working role.
About you:
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Tuesday 18th August at midnight
Interview date: Thursday 27th August at SHP Head Office in Kings Cross
Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted or progressed
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
We're looking for a resilient and proactive Women's Recovery Practitioner to lead Hope and Visions first women’s community in Gloucester.
We have found our first home, and aim to be open by October.
As well as supporting our first residents, you will play a key role in helping us to open more homes.
No two days will be the same. One day you might be supporting a woman with child contact arrangements, the next helping a woman prepare for employment, or arranging repairs to one of our homes.
You will also be liaising with prospective landlords as we grow our community.
If you enjoy variety, can work independently, and want to make a genuine difference in the lives of women, we'd love to hear from you.
About the role
The role includes:
About you
What we offer
Our values
We are committed to creating an environment where every woman is treated with dignity, compassion and hope. We welcome applicants who share our commitment to empowering women, promoting equality and working in a trauma-informed way.
As an organisation with a Christian ethos, we ask that applicants are supportive of our vision, mission and Christian ethos.
Closing Date: 15th September
Interview Date: 24th & 25th September
Join us and help women find not just a home, but a place to belong.
The post is subject to an enhanced vetting and barring check and open to women only. Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010) applies.
The post is subject to an enhanced vetting and barring check and open to women only. Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010) applies.
To give a home and hope in rebuilding life after addiction— empowering long-term recovery.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT US
We are SPEAR, a charity working tirelessly to end homelessness across South West London and beyond. We believe homelessness should be rare, brief, and non-recurring, and we work every day to make that a reality. Our services include street outreach, assessment hubs, supported accommodation, and tenancy support, helping people move off the streets and into safe, secure housing. We take a person-centred, trauma-informed approach, building trust and supporting people to achieve long-term stability and independence.
ABOUT YOU
Working side-by-side with people who are homeless or at risk of it, you'll help them take charge of their journey — setting goals, building skills, and securing the stability of a tenancy they can call their own. Your day-to-day will span everything from crisis intervention and welfare benefits support to leading case reviews with partner agencies, all while managing a caseload with care and accuracy. You'll build the kind of trusting relationships that tackle isolation and exclusion head-on, working creatively and with emotional resilience to overcome whatever challenges arise. If you're driven by making a tangible, lasting difference in people's lives, this is a role where your impact will be felt every single day.
YOUR BENEFITS
- Generous holiday – 26 days plus public holidays, rising to 31 days with length of service
- Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money and legal advice
- Health support – Occupational health service and free annual eye test (with contribution towards glasses if required)
- Cycle to Work – Save on a new bike and accessories through salary sacrifice
- Season ticket loan – Interest-free loan for annual travel passes
- Moving house day – Extra day of leave when you move home
- Financial security – Life assurance (4x salary) and interest-free emergency staff loan
- Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options
- Career development – Ongoing training, learning and progression opportunities
- Blue Light Card – Discounts across a wide range of shops, restaurants and services
Could this be your next role? Read the full Job Description now!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Part Time – 2 days per week
London WC1X
Are you looking for a career move where you can use your key working and communication skills to help create homes and schemes that we can all be proud? Then join us as a Part Time Supported Housing Officer.
At Sapphire Independent Housing we are on an exciting journey. We have grown the business, expanded and diversified so that we can deliver much needed accommodation and services in London and Hertsmere.
Now we’re seeking a Supported Housing Officer to provide effective support to residents through individual support plans, with the aim of promoting independent living.
You will be helping to deliver good practice across the service, including assessing clients’ suitability for acceptance to the hostel, advising them of welfare benefits, housing, training and employment opportunities – and working with them to produce outcome focused support plans.
To join us as a Supported Housing Officer, we’re looking for:
As an Investors in People Gold employer this is an excellent opportunity to join a supportive business that encourages employee development and growth from within. We offer a generous benefits package including interest free season ticket and bike loan scheme, private health and life insurance.
Appointments are subject to Sapphire Independent Housing receiving an enhanced DBS check which we consider acceptable.
To apply please email your CV and supporting statement (please note any applications without accompanying supporting statement will automatically be rejected).
Closing date for return of completed application: 5pm Friday 14th August 2026.
Interviews: w/c 17th August 2026
Sapphire is a charitable registered housing provider. We welcome all applications and value diversity in our workforce.
Sapphire's mission is to provide homes to improve lives and enable people to live independently.
Context of Role
2wish support anyone affected by the sudden and unexpected death of a child or young person
aged 25 and under. We are an All-Wales and part England charity providing immediate
casework support, as well as ongoing aftercare services including counselling, alternative
therapies, play therapy, support groups, support events and a respite cottage.
The post holder will provide immediate and ongoing emotional and practical support to families
affected by the sudden and unexpected death of their child or young adult.
Main Duties
1.0. Service:
1.1: To initiate immediate support for a caseload of families whose children and young people aged 0-25
have died suddenly and unexpectedly across the region
1.2: To contact all families within 24-48 hours of the referrals by telephone
1.3: Complete an initial assessment of families' needs to identify and plan the support as required in line
with safeguarding and risk reduction
1.4: Offer emotional support and advice to a case load of families through home visits and ongoing
weekly telephone calls
1.5: To liaise with the Counselling Support and Outreach Coordinator, who is responsible for organising
formal support such as counselling, complementary therapy or play therapy, subject to consent from the
bereaved individual
1.6: To work with hospital staff, GP’s, police officers, coroner offices, mental health teams and other
healthcare professionals to raise awareness of and promote referrals into the charity
1.7: To liaise with other professionals working alongside the family to provide a holistic and multi-agency
approach to support
1.8: Attend relevant forums within the area
1.9: To deliver awareness training in hospitals and other healthcare settings, schools and workplaces on
the use of the bereavement boxes, referring into the charity and bereavement awareness
1.10: To monitor the use of the memory boxes and ensure families have been offered a memory box
1.11: To work with hospital trusts to establish and maintain the upkeep of suitable bereavement suites for
bereaved individuals to use as required
1.12: Facilitate debriefs within professional settings following a traumatic or sudden death of a child or
young person
1.13: To submit monthly/quarterly/annual reports to Bereavement Services Manager as required
1.14: To signpost and/or refer to other agencies as required that can provide support as needed
1.15: Cover members of the support team for annual leave and/or sickness
General
2.1: To be responsible for organising own work agenda, time management and administration
2.2: To show respect and sensitivity for the cultural and religious beliefs of families
2.3: To undertake learning opportunities and seek them out for the team
2.4: To adhere to all company policies and procedures including Safeguarding, Confidentiality,
Health and Safety and Lone Working; and to be proactive in implementing new safe working
practices as appropriate
2.5: To attend weekend and evening community events in support of the charity as necessary
2.6: Participate as and when required in team meetings and one-to-one meetings, and undertake,
as appropriate, courses/training/other developmental activities, which is relevant to the role
2.7: Contribute on the social media platforms maintained by 2wish
It is the nature of the work that tasks and responsibilities are in many circumstances
unpredictable and varied. All employees are therefore expected to work in a flexible way and
tasks, which are not specifically covered in their job description may have to be undertaken.
You will be subject to performance review, which will incorporate a review of the above duties
and performance over the period.
This role is subject to a DBS check.
The client requests no contact from agencies or media sales.