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Age UK Richmond, Multiple Locations (On-site)
£30,000 - £32,000 FTE per year plus 5% pension contribution
Posted 2 days ago

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Page 19 of 31
Hampton, Greater London (On-site)
Richmond, Greater London
Twickenham, Greater London
£30,000 - £32,000 FTE per year plus 5% pension contribution
Part-time (21 hours per week )
Permanent

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Hours: 21 hours per week. All hours to be worked between 9 – 5 Monday – Friday. We will consider full days or shorter days to meet personal commitments. 

Contract: Permanent

Responsible to:  Information & Advice Manager

Location: White House Community Centre, Hampton and at community locations / homes across the London Borough of Richmond upon Thames. Some home working is also possible in line with Hybrid Working Policy.

Salary: £30 – 32,000 FTE DOE plus 5% pension contribution pension contribution. Employee Assistance Program (EAP), Blue Light card and Age UK discount schemes.

Work as part of a team giving great support to local older people

Age UK Richmond upon Thames is a local independent charity supporting older people across the London Borough of Richmond upon Thames. We provide a wide range of useful and well utilised local services in Richmond upon Thames designed to improve wellbeing and enhance independence – including information & advice; a wide range of social & wellbeing centres and sessions; support after hospital discharge; digital skills development; Dementia Friendly Richmond; mental health peer support and home services such as handyperson, housekeeping and gardening. Partnership is a core part of our work – we work in close collaboration with other voluntary sector partners and wider organisations to maximise our impact and reach. Our friendly and committed team of 50 staff and 100+ volunteers support over 4,000 local older people each year.

Our Information & Advice service is a central part of our organisation. Our small team of staff supported by excellent volunteers provide free and confidential Information & Advice to older people across the borough on a range of topics. The main area of support is to claim welfare benefits and other forms of financial support – but also includes a range of other topics such as accessing care & support; independent living; sorting out paperwork and housing. 

We currently have an excellent opportunity for a Welfare Benefits Advisor to join the team.  The role will include:

· Providing welfare benefits & financial advice, including advising older people on the financial support available, making applications on their behalf and following through applications to result.

· Providing Information & Advice on other topics older people require support with.

· Providing support via home visits, over the phone and in community settings.

We are looking for:

- Experience of giving information & advice.

- Experience of welfare benefits advice work and completing benefit forms.

- Good understanding of the welfare benefits system for older people.

Access to a car is required.

Click on apply to be taken to our website for full information, and how to apply. We are interviewing as suitable applications are received. 

Organisation
Age UK Richmond View profile Organisation type Registered Charity Company size 21 - 50

Provide support to help local older people to live healthier, happier and more independent lives.

Posted on: 28 October 2026
Closing date: 27 November 2026 at 23:30
Tags: Advice / Information, Social / Support Work

The client requests no contact from agencies or media sales.