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Worcester Community Trust (WCT) is looking for a Director of Services to provide strategic and operational leadership for our community-based services. The postholder will be responsible for ensuring services are high quality, responsive to local need, financially sustainable and delivered in line with contractual, legal and organisational requirements.

The role will provide leadership and oversight to relevant Contract Managers, Team Leads and service teams, ensuring effective performance management, contract delivery, budget control, risk management, partnership working and continuous improvement. The postholder will contribute to WCT-wide strategy and work closely with the CEO, fellow Senior Leadership Team members and the Board of Trustees.

About Worcester Community Trust

Worcester Community Trust (WCT) is a registered charity that runs six community centres across Worcester, providing facilities and services for people of all ages. We aim to be at the heart of thriving communities — connecting people, building confidence, and empowering positive change.

Our services aim to increase feelings of wellbeing, reduce loneliness and isolation, offer specialist support for survivors of domestic violence, support people into training, education and employment and work with people to deliver local services especially for young people, families and older people.

Vision: To work with residents to build communities where people feel connected, supported and empowered

Mission: Bringing Communities Together by enabling the provision of services and activities for all.

Our values:

• Collaborative – we acheive more together with local people and partners.
• Inclusive – we welcome diversity and value uniqueness.
• Ambitious – we drive progress through innovation and creativity.
• Delivering Excellence – we invest in our people and infrastructure to provide high-quality services.

Key Areas of Responsibility

Strategic Leadership and Service Development

• Contribute as a key member of the Senior Leadership Team to WCT’s organisational strategy, business planning and future development.
• Provide strategic leadership for the community-based services portfolio, ensuring services remain relevant, effective and aligned with WCT’s mission, values and strategic priorities.
• Use service data, community insight, evaluation and feedback to identify opportunities for improvement, innovation and growth.
• Work with the CEO and colleagues to identify funding and partnership opportunities that support the sustainability and development of services.

People Leadership and Management

• Lead, support and develop managers and team leads within the service area, setting clear expectations and ensuring effective supervision, performance management and communication.
• Promote a positive, accountable and inclusive culture that encourages teamwork, professional development, initiative and continuous improvement.
• Ensure staffing structures, deployment and resources are appropriate to contractual requirements, service demand and available budgets.
• Support recruitment, induction, development and, where required, formal peoplemanagement processes in line with WCT policy.

Contract, Performance and Quality Management

• Oversee the implementation and delivery of multiple contracts, grants and commissioned services across the community-based portfolio.
• Ensure clear systems are in place to monitor outputs, outcomes, quality, contractual milestones and service-user experience.
• Analyse quantitative and qualitative information and produce clear, accurate reports for funders, commissioners, the CEO, Senior Leadership Team and Board of Trustees.
• Ensure subcontracted or partner-delivered activity is appropriately monitored and managed where applicable.
• Address underperformance promptly and support managers to implement effective improvement plans.

Financial Management and Sustainability

• Lead the development and management of service budgets, including budgets of significant value, ensuring expenditure remains within agreed funding and organisational parameters.
• Monitor income, expenditure, forecasts and variances in partnership with the Head of Finance & Resources and relevant managers.
• Ensure resources are used efficiently and that services demonstrate value for money and financial sustainability.
• Contribute to funding applications, tenders, business cases and service-costing activity where required.

Risk, Governance and Compliance

• Identify, assess and manage risks relating to service delivery and ensure significant risks are escalated through WCT’s organisational risk-management arrangements.
• Ensure services comply with contractual requirements, WCT policies, data protection requirements, safeguarding arrangements and relevant legislation and guidance.
• Contribute to the development and review of organisational policies and procedures within the postholder’s areas of responsibility.
• Maintain appropriate professional boundaries, confidentiality and information-governance standards.

Partnerships and Representation

• Develop and maintain strong relationships with commissioners, funders, statutory agencies, VCSE organisations, local communities and other partners.
• Represent WCT professionally at strategic and operational partnership meetings, networks and forums.
• Promote collaboration across WCT services and with external partners to improve pathways, reduce duplication and strengthen outcomes for local people.
• Protect and enhance the reputation of WCT in all internal and external relationships.

Safeguarding, Health & Safety and Organisational Responsibilities

• Actively promote a culture in which safeguarding is everyone’s responsibility and ensure
  concerns within the service area are managed and escalated in accordance with WCT
  procedures.
• Adhere to WCT’s safeguarding, Health & Safety, GDPR, equality, professional boundaries, social media and Code of Conduct requirements.
• Complete mandatory training and maintain the knowledge required for the responsibilities of the role.
• Promote equality of opportunity, dignity and respect for employees, volunteers, partners and service users.
• Undertake other duties commensurate with the seniority and responsibilities of the post, as reasonably required by the CEO.

• Adhere to WCT’s safeguarding, Health & Safety, GDPR, equality, professional boundaries, social media and Code of Conduct requirements.
• Complete mandatory training and maintain the knowledge required for the responsibilities of the role.
• Promote equality of opportunity, dignity and respect for employees, volunteers, partners and service users.
• Undertake other duties commensurate with the seniority and responsibilities of the post, as reasonably required by the CEO.

For full details including a Person Specification, please download the Recruitment Pack here

What you get…

• Be part of an amazing, welcoming passionate community.
• Put your skills to use to create positive social impact.
• A voice and input into shaping and influence services and decisions.

What we offer…

• Holiday – 25 days plus bank holidays (pro-rata for PT staff) plus an extra day of birthday leave and two additional self-care days
• Commitment to continued professional development
• Access to Westfield Health which provides a range of benefits towards health & wellbeing as well as support with essential healthcare (after completion of probationary period)
• Free Parking
• Life Assurance and a pension contribution of 3%
• Access to professional bereavement and probate support
• An annual celebration and investment review
• A blue light card scheme

Representing the City

WCT is committed to equality of opportunity, fairness and inclusion, and to being representative of the communities we serve. We welcome applications from people with a wide range of backgrounds, perspectives and experiences.

To apply please visit our website.

Closing Date: Sunday 4th October 2026

The Executive Director will provide strategic, operational and financial leadership for East London Dance, working in close partnership with the Creative Director & CEO to deliver the organisation’s vision and business plan, strengthening its position as an Arts Council England National Portfolio Organisation. The role leads people, culture, finance, governance, risk, operations, fundraising and stakeholder engagement, ensuring the organisation remains financially sustainable, well-governed and equipped to deliver high-quality artistic and community programmes.

As a senior ambassador, the Executive Director builds strong relationships with funders, partners, trustees and stakeholders, while fostering an inclusive, collaborative and values-led culture. The role creates the conditions for a thriving team, turning creative ambition into organisational reality and supporting East London Dance’s long-term success.

We’re looking for someone who can help turn our ambition into a sustainable, thriving future – building the relationships and the funding that will carry us forward, and doing it alongside a team that already cares deeply about the organisation.

If you’re someone who loves building things, who knows how to bring people and money together, and who wants to help shape what east London’s cultural life looks like for years to come – we’d love to hear from you.

Job requirements:

Must bring substantial senior leadership experience, ideally Director, Deputy CEO or equivalent level, with evidence of strategic planning, organisational growth and performance management. Must have a proven track record in fundraising, business development and income generation, including securing funding, managing funder relationships and identifying new commercial or partnership opportunities; experience leading high-performing teams, managing change and strengthening organisational culture; strong financial acumen, including understanding budgets, balance sheets and financial decision-making; knowledge of charity governance, safeguarding, health and safety, data protection and risk management frameworks; experience working with Boards of Trustees. Must demonstrate commitment to diversity, equity and inclusion, possess excellent written and verbal communication skills, be confident using Microsoft Suite, and have knowledge of ACE funding and reporting requirements.

Job Responsibilities:

Provides strategic, operational and financial leadership with Creative Director & CEO. The role translates the Business Plan into action, leads staff, freelancers and consultants, and develops an inclusive, high-performing culture. Key responsibilities include workforce planning, recruitment, HR compliance, performance management and staff wellbeing. The role oversees organisational systems, administration, IT and the operation of Talent House, including health and safety, compliance, venue hire and stakeholder relationships. They co-lead budgeting, forecasting, financial reporting, cash flow monitoring and audit processes, while driving fundraising and income generation across grants, trusts, partnerships, sponsorship and earned income. The role also leads governance, risk management and business continuity planning, supports the Board of Trustees, develops strategic partnerships, represents the organisation externally and strengthens its profile, impact and long-term sustainability.

Apply via the East London Dance Website by Thursday 8 October, 12 Noon

Location: Waltham Forest
Salary: £32500
Hours:37.5
Contract Type: Permanent
Closing Date: Oct 2nd 5pm
Reports To: Operations Manager

We are a small, person-centred homelessness charity committed to supporting people experiencing homelessness, housing insecurity, and social exclusion. We work alongside individuals to help them overcome barriers, improve wellbeing, access accommodation, and achieve greater independence.

We are seeking an enthusiastic, compassionate, and motivated Homeless Caseworker to join our growing team. Forest Churches Emergency Night Shelter employs and works with all faiths and none, candidates would be expected to be comfortable with the Christian ethos underpinning the charities work.

This is an exciting opportunity to make a meaningful difference in people's lives while helping shape and develop a responsive and innovative service.

Job Description

Job Title

Homeless Caseworker

Responsible To

Operations Manager

Job Purpose

To provide high-quality assessments, advice, and ongoing support to individuals experiencing homelessness or at risk of homelessness.

The post holder will act as a first point of contact for service users, undertaking assessments, identifying support needs, developing support plans, managing a caseload, and working collaboratively with partner organisations to achieve positive client outcomes.

Key Responsibilities

Assessment and Engagement

● Conduct comprehensive assessments with new clients accessing the service.

● Identify housing, welfare, health, safeguarding, immigration, employment, and support needs.

● Complete risk assessments and safeguarding referrals where necessary.

● Develop person-centred support plans.

● Support clients to access appropriate services and resources.

● Provide information, advice, and guidance tailored to individual circumstances.

Case Management

● Manage an allocated caseload.

● Maintain accurate and timely case records.

● Record all interventions and outcomes on the case management system.

● Ensure compliance with GDPR and confidentiality requirements.

● Review client progress and update support plans regularly.

Housing and Homelessness Support

● Support individuals to access accommodation pathways.

● Assist with housing applications and referrals.

● Liaise with local authorities and housing providers.

● Advocate on behalf of clients where appropriate.

Outreach Responsibilities

● Participate in community outreach activity.

● Engage rough sleepers and vulnerable individuals.

● Support clients who are reluctant or unable to access office-based services.

● Facilitate access to emergency accommodation and support services.

Partnership Working

● Build positive relationships with local agencies and stakeholders.

● Attend multi-agency meetings where appropriate.

● Make referrals and coordinate support plans with external partners.

Safeguarding and Risk Management

● Promote the safety and wellbeing of all service users.

● Identify and respond appropriately to safeguarding concerns.

● Maintain professional boundaries.

● Follow all safeguarding policies and procedures.

● Participate in safeguarding training and reflective practice.

Team Responsibilities

● Attend team meetings and supervision sessions.

● Contribute to service development and continuous improvement.

● Support volunteers and placement students where appropriate.

● Undertake training relevant to the role.

General Responsibilities

● Promote equality, diversity, and inclusion.

● Maintain confidentiality and professionalism.

● Adhere to organisational policies and procedures.

● Act as an ambassador for the charity.

● Undertake any other reasonable duties appropriate to the role.

Essential Qualifications

● GCSE (or equivalent) in English and Mathematics.

● Relevant training or willingness to undertake training in homelessness, safeguarding, housing, mental health, or related areas.

Essential Experience

● Experience supporting vulnerable adults and/or young people.

● Experience carrying out assessments and support planning.

● Experience working within homelessness, housing, support services, social care, or community settings.

● Experience maintaining accurate records and case notes.

Essential Knowledge

● Understanding of homelessness and housing-related challenges.

● Knowledge of safeguarding adults and young people.

● Understanding of GDPR and confidentiality requirements.

● Knowledge of trauma-informed approaches.

● Understanding of professional boundaries.

● Awareness of equality and diversity principles.

Essential Skills

Communication

● Excellent verbal and written communication skills.

● Ability to build rapport with a wide range of individuals.

● Ability to communicate effectively with partner organisations.

Assessment

● Ability to undertake comprehensive client assessments.

● Ability to identify support needs and develop action plans.

● Ability to manage risk appropriately.

Organisation

● Strong organisational skills.

● Ability to manage competing priorities.

● Ability to maintain accurate case records.

IT Skills

● Competent in Microsoft Office.

● Ability to use databases and case management systems.

● Confidence using digital systems and maintaining electronic records.

Personal Qualities

● Compassionate and non-judgemental.

● Reliable and professional.

● Resilient and adaptable.

● Motivated to improve outcomes for vulnerable people.

● Able to work independently and as part of a team.

● Committed to learning and development.

Desirable Criteria

● Experience working with people with complex needs.

● Experience working within homelessness services.

● Experience of working with clients with multiple disadvantages

● Knowledge of housing legislation and homelessness pathways.

● Experience conducting outreach work.

● Relevant qualification in housing, Substance Misuse Mental Health, social care, counselling, or related field.

What We Offer

● Flexible and supportive working environment.

● Regular supervision and reflective practice.

● Ongoing training and professional development.

● Opportunity to influence and shape service delivery.

● Employee wellbeing support.

● Meaningful work that changes lives.

Recruitment Process

Stage 1

Application Form and Supporting Statement

Stage 2

Shortlisting

Stage 3
Interviews during week beginning October 5th

Candidates invited to interview may be asked to complete a short assessment based on homelessness support and casework practice.

Safer Recruitment Statement

We are committed to safeguarding and promoting the welfare of vulnerable adults and young people. All successful applicants will be subject to:

● Enhanced DBS Check

● Satisfactory References

● Identity Verification

● Right to Work Checks

The charity is an equal opportunities employer and welcomes applications from all sections of the community.

About GoodGym

GoodGym is a charity that combines exercise with volunteering. Our members run, walk, or cycle to do physical tasks for community projects and to support isolated and older people.

The potential is even greater, cities around the world have requested that we start there and the goal is to make our activity ubiquitous. Doing so would transform urban life and make cities greener, happier and healthier.

Role summary

The Head of Business Development is responsible for all income generation for the organisation. Working with the CEO they are responsible for creating and executing our business development strategy. They work closely with the senior team to ensure the long term financial sustainability of the organisation.

Goal of the role

The goal of the role is to generate more income than is required to run GoodGym each year and to develop plans to do this sustainably.

• Direct reports 1
• Team Business Development
• Hours 5 days (37.5 hours) per week with flexible arrangements
• Location GoodGym’s Central Team works hybridly from an office in London.
• Report to CEO
• Salary £45-50k
• Application Closing Date Midnight 05th of October 2026
• Planned Interview dates
• First round: Week beginning 19th October
• Second round: Week beginning 26th October

Key responsibilities and accountability

• Develop and manage a business development strategy in line with targets and needs of the organisation.
• Stay informed on changes and trends in relevant funding areas and keep the organisation informed of where we might need to adapt to obtain funding.
• Accountability for all income including, but not exclusively, public sector, grant funding, brand partnerships, member donations and gift aid.
• Identifying new income generation channels, and working with the CEO to ensure opportunities and risks are understood
• Own the end to end business development pipeline - modelling, identifying opportunities, producing proposals, tender submission, negotiation of contracts.
• Ensuring visibility of funding pipeline for the CEO, Treasurer and Board, with regular review of accurate likelihood of delivery across each funding route
• Ensure reporting to funders is executed to a high standard.
• Build and develop relationships with funders and potential funders including chasing funding where necessary.
• Lead, motivate and manage staff and contractors in the business development team.

Wider organisation responsibilities

• Inputting to the overall strategy development of the organisation, and creating delivery plans. Assessing the financial implications of the organisation’s strategy and providing feedback.
• Working with others to ensure that the financial strategy and the organisational strategy are compatible. Work across GoodGym to understand the barriers and enablers for operational work in relation to partnerships
• Ensuring operational teams are consulted on proposals that affect them Building the GoodGym brand and reputation through all interactions and communications, particularly amongst potential and existing funders.
• Reporting relevant information to the Trustee Board, and attending meetings as required
• Working with others to ensure that GoodGym communications reflect our obligations to funders and partners

What success looks like

The success of this role is measured by:

• Development and execution of Business Development Strategy
• Revenue generated at least in line with annual target
• Growth of sustainable income sources e.g. donations, brand sponsorships and long term partnerships
• Contribution to GoodGym’s overall strategy

Growth Opportunities

You will play a key role in the senior leadership of the organisation, and be a representative for GoodGym in meetings with various stakeholders . The role provides the freedom to influence strategy in consultation with the CEO.

You will work closely with other teams across the organisation meaning you can learn from their skills and experiences. You will also have the chance to work closely with our trustees who have a wealth of varied experience and expertise.

Your manager will support your personal development and provide suggestions for learning opportunities, mentorship, training or non-executive roles. There is an annual organisation budget to support the cost of external training.

You will be invited to team events, socials,fitness sessions, meetings and optional working groups on issues such as diversity and the environment.

Expectations of the role

• Occasional national travel - flexible in discussion with manager
• Occasional unsociable hours - flexible in discussion with manager
• Completion of a DBS check

Person specification

What we are looking for in the role:

Knowledge, Skills and Behaviours

Essential

Knowledge

• Understanding of social value and its role in corporate giving
• Budget management experience - including forecasting, tracking against targets and reporting
• Understanding of how to use data and insight to inform decisions, shape proposals and measure impact

Skills

• Proven track record in business development and income generation securing six figure plus amounts
• Experience of bid writing to successfully gain grant/ trust / foundation income
• Experience of people management
• Exceptional relationship building skills
• Exceptional written and verbal communication skills
• Strategic planning skills - translating strategy into operational delivery plans
• Project management skills
• Time-management and working to deadlines

Behaviours

• Strategic thinker with interest in operations and delivery when needed
• Collaborative
• Person-centred
• Proactive and adaptable
• Committed to diversity, inclusion and safeguarding

Desirable

Knowledge

• Understanding of commissioning environments and public sector procurement
• Relevant sector(s) knowledge - sport/ physical activity, mental health/ isolation/ loneliness or older people

Skills

• Experience of managing people responsible for income generation
• Experience working for a charity or third-sector organisation

For more information on the role and the organisation see our job pack below.

How to apply:

To apply, please apply on our company website no later than midnight on the 05/10/26.

Scope and senior accountability

Hold delegated senior responsibility for the performance, quality, workforce, safeguarding and development of the children and family services portfolio.

Lead EHWP+ as a key commissioned programme, ensuring that delivery remains aligned with contract requirements, local need, agreed outcomes and Spring North’s values.

Hold senior accountability for the effective management and delivery of counselling and therapeutic services within the portfolio, including service quality, practitioner practice, professional standards, supervision arrangements and continuous improvement.

Balance strategic direction with strong operational grip, intervening early where delivery, safety, quality, finance or partnership performance is at risk.

Contribute to whole-organisation leadership, growth, resilience and culture as an active member of the Senior Leadership Team.

4. Key accountabilities

4.1 Strategic leadership of children and family services

• Develop and implement a clear strategic direction for EHWP+ and the wider children and family services portfolio, aligned with Spring North’s organisational strategy and local commissioning priorities.
• Maintain a strong understanding of the changing needs of children, young people, parents and carers, using data, lived experience, professional insight and community intelligence to shape priorities.
• Create a more connected portfolio by linking existing services, clarifying pathways and reducing gaps, duplication and avoidable hand-offs for families.
• Promote early help, prevention, relationship-based and strengths-based approaches that improve emotional health, wellbeing, resilience and family outcomes.
• Keep abreast of policy, legislation, evidence and emerging practice affecting children, young people and families, translating these into proportionate action.

4.2 EHWP+ programme leadership and delivery

• Provide senior leadership and direction to the EHWP+ team, creating a shared focus on access, quality, outcomes, partnership delivery and continuous improvement.
• Lead the operational delivery of counselling and therapeutic provision, ensuring clear service models, referral and allocation arrangements, appropriate caseload management, safe thresholds, effective practitioner deployment and consistent therapeutic practice across employed teams and delivery partners.
• Ensure counselling and therapeutic interventions are delivered by appropriately qualified and competent practitioners, with suitable induction, supervision, continuing professional development and access to specialist or clinical advice where required.
•  Ensure that service plans, capacity, resources and delivery arrangements are sufficient to meet contractual commitments and respond appropriately to local need.
• Establish clear management arrangements, decision-making routes and performance expectations across employed teams and delivery partners.
•  Review delivery data, caseload or activity information, outcomes, waiting times, feedback and emerging risks; agree and monitor corrective action where required.
• Ensure that the voice of children, young people, parents and carers is visible in-service design, review and improvement.
• Support effective mobilisation, change and service redesign when contracts, need or evidence require a different delivery response.

Hours: 17 hours per week being Mon-Thurs, 6-8.30am and Fri-Sat, 6-9.30am
Contract: Permanent

We're looking for an experienced Cleaner to join our team and play a key role in maintaining the high standards our colleagues and clients expect every day.

This isn't just about keeping spaces tidy. You'll be helping to create a safe, clean and comfortable environment across our facilities, ensuring that clinical, office and communal areas are maintained to the highest standards of cleanliness and hygiene. Every day, your work will directly support the smooth running of our services and contribute to an exceptional experience for everyone who visits or works within our centres.

What We’re Looking For

We're keen to hear from candidates who have previous corporate or commercial cleaning experience and who understand the importance of attention to detail, reliability and professionalism. Experience working to health and safety standards, infection control procedures or COSHH guidelines would be highly beneficial.

Physical Requirements

This role is a physical position involving regular lifting and moving of cleaning equipment and supplies, waste handling and carrying out cleaning duties across different areas of the site. Applicants should be comfortable with the physical nature of the role and able to undertake manual handling activities as part of their day-to-day responsibilities.

In return, you'll join a supportive team where your contribution is valued and where you'll have the opportunity to make a genuine difference every day.

Why MSI UK?

We offer a supportive, values-driven environment where your contribution is recognised and rewarded:

💰 Financial & Rewards: Aviva pension (up to 5% employer contribution), Blue Light Card discounts (4,000+ perks), Cycle to Work scheme, season ticket loan, and long-service recognition rewards.

🧘 Wellbeing & Work–Life Balance: Opportunity to buy and sell annual leave, 24/7 GP access and EAP via Westfield Health, an extra day off for your birthday, accredited Mental Health First Aiders, family-friendly policies and a national employee recognition programme.

📈 Learning & Career Development: Clear career pathways, paid training and development, accredited apprenticeships, and learning agreements to support your professional growth.

The Housing First Worker will be responsible for coordinating and providing a person centred, strength based support service to create long term sustainable tenancies by empowering customers, increasing independence, and maximising connectivity with the local community.

All activity will be underpinned by the following Housing First Principles:

1. People have the right to a home

2. Flexible support is provided for as long as it is needed

3. Housing and support are separate

4. People have choice and control over all aspects of their lives

5. The service is based upon individual’s strengths, goals, and aspirations

6. An active engagement approach is used

7. A harm reduction approach is used.

Reporting to the Housing First Team Leader, the Housing First Worker is responsible for coordinating and providing a personalised, trauma informed support service to people with complex needs facing multiple exclusion in line with Housing First Principles.

Organisation Context:

Oasis Community Housing (OCH) is a Christian response to homelessness and disadvantage providing housing, support and other specialised services. The support provided aims to develop life skills that will enable people to live successful independent lives.

Oasis Community Housing is part of the Oasis group of charities. The group includes national charities dedicated to education, housing, and campaigning against human trafficking and we work to a common vision of creating communities in which everyone can thrive and reach their God-given potential.

We welcome applicants from all faiths or none, but it is important that all employees understand and sympathise with the Christian vision, ethos, and culture of the organization. However, it will be an 1 occupational requirement that a practising Christian be needed for some specified roles. This will be highlighted in the qualifications section of the job description and will be clearly stated in the job advert.

Oasis Community Housing is a growing charity, with its Central Office in Gateshead. 

Duties & Responsibilities:

• To assist the Project Team Leader/senior worker in ensuring holistic (mental, physical, emotional, spiritual) support is provided to people in accordance with the ethos and values of Oasis Community Housing. 

• Work with Housing First individuals to help them articulate their goals and aspirations offering personal, therapeutic, and emotional support. The work will be informed by core Housing First principles.

• Undertake comprehensive needs and risk assessments with each allocated resident. 

• Develop and maintain relationships with Housing First individuals to enable person centred support, promoting personal choice and wellbeing. This will be done through regular contact, including visits to individuals’ homes and appropriate community settings.

• Be adaptive and flexible, resilient to challenges and rejections, to support the stability and progression of Housing First individuals to achieve personalised outcomes. 

• Liaise with accommodation providers and actively encourage Housing First individuals to move into appropriate Housing First accommodation of their choice. 

• Identify barriers to acquiring and maintaining accommodation and provide support, including practical help with furniture, benefits advice, budgeting, neighbour relations and liaising with landlords.

• Offer advice, guidance, and support on ways in which substance misuse and other harmful activities can be practiced more safely. This includes anticipating and supporting the reduction of harmful challenges while maximising opportunities.

• Support individuals in attending AA/NA and taking first steps to address their substance misuse issues.

• Be empowered and persistent in advocating for individuals to access all services, including reconciliation work with agencies, if required. 

• Develop, maintain and coordinate effective working relationships with external agencies, promoting effective communication for and about individuals ensuring the Housing First project is widely known and promoted.

• Identify cases requiring further help (specialist advice, alternative support) referring and supporting engagement as appropriate.

• Support individuals to access community resources to develop positive peer networks and meaningful leisure opportunities, including social, recreational, sport, faith, learning and arts.

• Regularly review individuals support plans to update, maintain accurate monitoring and evaluation records using InForm, including detailed information on people worked with.

• Actively participate in achieving targets as set by the Housing First senior/Manager. 

• Actively engage with supervision with line manager, including review of training needs. 

• To be responsible and accountable for the delivery of high-quality support.

• Undertake any other duties consistent with the role. 

• To assist in the recording of access to, participation in and evaluation of services; to encourage and facilitate consultation and participation at all levels of service development. 

• Supporting in the active participation of people resident in Housing First project design, delivery, and evaluation 

• Providing support in the process surrounding the refusal of applicants and move on decisions for Housing First referrals. 

• To be involved with, and facilitate, group work activities e.g. Life and Employability Skills Workshops, Social Events, Personal Development Programme activities and keep records of such activities. 

• To ensure safeguarding policies and procedures are adhered to in your practices, and that concerns are reported appropriately and expediently.

• To signpost and support people to access other professional services.

Personal Specification/Key Competencies:

Qualifications:

• Relevant qualification to NVQ Level 2 (Desirable)

• Professional qualification in a related field (housing management, social work etc.) (Desirable)

Work Experience:

• At least 2 years’ experience as a support worker (Essential) 

• Good understanding of housing first principles. 

• Experience of using person centred support plans (Essential) 

• An awareness of the impact of worklessness on homeless people (Desirable) 

• Knowledge of drug and alcohol misuse (Essential) 

• Knowledge of mental health issues (Desirable) 

EVENTS CO-ORDINATOR

Sheffield Hospitals Charity is looking for a talented Events Co-ordinator to lead the delivery of a growing portfolio of fundraising and engagement events from flagship fundraising events to brand awareness initiatives, you'll play a key role in creating experiences that make a real difference. 

What you'll do:

• Plan and deliver a varied programme of events from concept to evaluation.
• Build strong relationships with supporters, volunteers and partners.
• Help grow participation, income and awareness of Sheffield Hospitals Charity.
• Work as part of an ambitious and supportive fundraising team. 

We'd love to hear from you if you have:

• Experience delivering successful events and managing multiple projects.
• Strong organisational and communication skills.
• A proactive, creative and solutions-focused approach.
• The ability to thrive in a fast-paced environment. 

We're looking for someone who is organised, proactive and confident managing multiple projects at once. You'll be a natural relationship-builder with a creative mindset, excellent communication skills and a passion for delivering outstanding experiences. You'll have the opportunity to shape an established events programme, bring fresh ideas to the table and help improve the lives of patients, families across Sheffield. 

If you're looking for a role where you can make your mark and deliver events with real impact, we'd love to hear from you. 

If you feel you have relevant skills and experience, please submit your CV and supporting statement to Sandra Smith, Senior Consultant via the Charisma Charity Recruitment website.

Location: Sheffield (hybrid working available) 

Closing date for applications: 21st September
First client interview: 2nd October 
Second client interview: TBC

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law. 

Charisma is committed to inclusive and accessible recruitment processes. If you have any reasonable adjustments or wish to apply for this role under the Disability Confident Scheme, please contact our Operations Teams. Charisma will ensure all candidates who disclose that they wish to apply under the Disability Confident Scheme and that meet the minimum criteria for the role will receive an opportunity to interview with the Charisma Consultant representing the role.

Senior Exercise and Wellbeing Officer

21 hours (3 days per week) Fixed-term contract to 31 March 2027, (potential to become permanent subject to funding) / Salary £18,211 Per annum (£30,352 Full Time equivalent)

A rewarding and varied role where you will make a real difference to the health, wellbeing and independence of older people.

Age UK Croydon is looking for an enthusiastic and motivated Senior Exercise and Wellbeing Officer to help guide our Healthy Lifestyles Service. Our Healthy Lifestyles Service delivers a range of activities including seated and standing exercise programmes, health checks, social engagement opportunities, health hubs and Memory Tree Cafés for people living with dementia and their carers. Services are delivered across community venues and care homes throughout Croydon.

About the Role

As our Senior Exercise and Wellbeing Officer, you will play a pivotal role in improving the health, wellbeing and independence of older people across the community. Working closely with the Healthy Lifestyles Service Manager, you will help shape and deliver a range of meaningful activities while providing day-to-day support and guidance to staff and volunteers.

Key responsibilities include (but are not limited to):

• Leading, supporting and motivating two Exercise and Wellbeing Officer and a dedicated team of volunteers.

• Delivering engaging seated and standing exercise sessions that help participants improve their mobility, strength, balance and confidence.

• Building and nurturing strong relationships with care homes, community venues, health professionals and partner organisations to maximise our reach and impact.

• Supporting the planning, development and continuous improvement of health and wellbeing programmes that make a real difference to people's lives.

This is a varied and rewarding role, offering the opportunity to combine leadership, partnership working and direct service delivery while helping older people stay active, connected and independent.

About You

We are looking for someone who is energetic, approachable and committed to supporting older people to live healthier, more connected lives. 

You will have:

• Level 2 Fitness Instructor qualification, Exercise Referral qualification, Otago Exercise Programme, REACT qualification, or another relevant physical activity, fitness, falls prevention or rehabilitation qualification.

• Experience of monitoring projects and reporting on outcomes and performance.

• Knowledge of the health and social care sector

• Strong communication, organisational and administrative skills

• Good IT skills, including Microsoft Office and database systems.

• Experience or qualifications in health promotion, nutrition, health checks, chair-based exercise or group exercise delivery.

• Experience of risk assessment and health and safety management. 

Closing date for applications: 28th September 2026

Interview Dates: TBC

 This post is subject to a Disclosure and Barring Service check

I’m keen to speak with digital fundraising and digital communications professionals who have experience delivering exceptional supporter experiences, particularly for those taking part in online fundraising challenges. This is a great opportunity to join a Mental Health Charity’s Digital and Experiential team, based in East London, in a hybrid role, for a 12 month FTC.

The Digital Fundraising Officer role focuses on creating engaging, insight-driven experiences that motivate and support fundraisers throughout their journey — helping them feel confident, connected and valued, while ultimately deepening their loyalty to the organisation.

The role will involve developing personalised engagement and communications strategies, using data and insight to enhance the supporter experience across online and digital channels, including Meta-led products and social media platforms.

You will bring:

• Experience in multi-channel marketing (digital, social, influencer, email, and offline) to drive fundraising and engagement.
• Knowledge of Meta-led products such as Social Challenges and Celebration Fundraising
• Excellent project management skills
• Strong interpersonal and communication skills with the ability to communicate effectively with supporters and suppliers across a range of channels including mail, e-mail, telephone, face-to-face, and online.

If you have experience delivering digital fundraising journeys or engaging supporters through online fundraising challenges, I’d be really interested in hearing from you and discussing the opportunity further.

• Hybrid working- 2 days p/w in Stratford, London, 3 days working from home.
• 12 month FTC
• Full-time hours (35 hour week).
• Salary £35,702

Closing date- ASAP- applications reviewed on a rolling basis, so please apply today to find out more! Interviews to take place online, w/c 21^st September.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Job title: Training Manager

Organisation: Immigration Law Practitioners’ Association (ILPA)

Location: Hybrid. Primarily remote with one weekly hub day in London. Working arrangements may change.

Deadline: 9am, Monday 21st September.

Salary: £33,000-£35,000 with scope to offer a higher salary depending on experience. 

Hours: Full time; 9am-5pm Monday-Friday.

About the role:

ILPA is a charity and professional membership body working to improve immigration, asylum and nationality law. Our training programme is a core part of our work and one of our largest income streams. We deliver over 60 courses and conferences a year to an average of 2,000 practitioners across the UK, supporting lawyers, caseworkers, advisers and organisations working with migrants. 

The Training Manager will not directly teach any training content but will run this programme end to end, ensuring all trainings and events are delivered professionally, to a high standard. This is a hands-on role that requires strong organisational skills, confidence with digital platforms and the ability to work with experienced external tutors. The post holder will shape the training calendar with support from the Training Advisory Board and maintain ILPA’s reputation for high-quality, practitioner-led training. 

Key Responsibilities 

Programme planning and development 

• Build and manage the annual and quarterly training schedule with a balance of advanced, intermediate and introductory courses across immigration, asylum and nationality law 

• Facilitate and support the Training Advisory Board to identify priorities and emerging issues 

• Respond to changes in immigration law with short notice trainings where appropriate

Tutor and content management 

• Contact, contract and manage ILPA’s panel of external tutors 

• Work closely with tutors on the overall planning and delivery, providing admin support in the production of accurate, up-to-date course materials

• Maintain and update appropriate guidance for tutors and conference chairs

Event delivery 

• Set up all events on Eventbrite, including pricing, discounts, communications and refunds 

• Host online events and support hybrid delivery of trainings and conferences when required, troubleshooting technical issues on the day 

Income, reporting and evaluation 

• Monitor and report on key data including bookings, attendance, costs and income

• Optimise participant feedback rates, monitor satisfaction and take action where needed

• Monitor trends and use data analysis to inform future programme planning

• Review pricing strategy and initiatives to inform recommendations

Marketing and engagement 

• Market events, including through ILPA’s weekly all-member update, targeted email updates to relevant working groups, selected social media and other communication channels to reach beyond our membership

• Respond to participant queries and ensure excellent customer experience

Systems and administration 

• Maintain accurate records, contracts, schedules and evaluation data

• Ensure compliance with GDPR and internal policies

• Make appropriate use of systems including Eventbrite and Salesforce to manage and analyse programme efficacy

Person Specification 

Essential 

• Experience managing training or professional development programmes

• Ability to think strategically and develop the training programme in response to feedback and changes in immigration policy.

• Excellent communication skills and the ability to hold relationships with a range of stakeholders including senior practitioners, tutors, venues and ILPA members.

•Experience in event planning and in commissioning a variety of supporting services and vendors.

• Experience in event delivery and the ability to manage a small team to support delivery of an in-person event or conference.

• Strong digital and numerical skills including ticket management, online event, CRM platforms as well as Excel.

• Ability and confidence to host or facilitate online trainings and events

• Ability to work independently in a small charity team

• Strong organisational skills and confidence managing a busy scheduleand ability to resolve issues efficiently despite competing deadlines.

Desirable 

• Knowledge of immigration, asylum or nationality law

• Experience in a charity, membership body or legal-sector environment

• Experience commissioning or managing external tutors or contributors

• Experience of using Salesforce, Eventbrite, Quickbooks, MS Teams, Zoom

How to Apply 

To apply, please complete the following forms and submit them as per the instructions on our website (linked).

1. ILPA Application Form
2. ILPA Equalities Monitoring Form 

Applications from individuals only – no agencies. Please do not use artificial intelligence in completing your application form. 

Please submit a completed ILPA application form and equalities monitoring form as a Word document or in another editable format. If an application is not submitted in this format, it will not be considered. 

If you need the forms in an alternative format or require adjustments, contact recruitment. The email address can be found on our wesbite (linked).

Deadline: 9am, Monday 21st September.

CAHN is seeking a proactive and relationship-focused Partnerships & Membership Officer to help grow our membership, strengthen partnerships and increase engagement with organisations that share our commitment to health equity.

You will build and maintain relationships with corporate, academic, community, faith and delivery partners, support membership applications and renewals, coordinate outreach and maintain accurate partnership and membership records.

You will also support partnership engagement across CAHN’s programmes, campaigns and flagship events, coordinating stakeholder communications, invitations, follow-up actions and other activities that strengthen our relationships.

We are looking for someone who is confident, organised, proactive and an excellent communicator, with the ability to build trust, manage multiple priorities and turn relationships into meaningful opportunities.

This is an exciting opportunity to develop your career in partnerships, stakeholder engagement and membership while contributing to CAHN’s mission to reduce health inequalities affecting Black Caribbean and African communities.

If you enjoy connecting people, building relationships and creating opportunities that make a difference, we want to hear from you.

About the role:

As a Night Concierge in our Milton House (Islington) accommodation service, you'll play a key role in creating a safe, welcoming and supportive environment for people rebuilding their lives. You’ll be the first point of contact during the night, offering practical support and a calm, reassuring presence. From managing access to our buildings and responding to emergencies, to carrying out essential safety checks and reporting concerns, your work will directly contribute to the wellbeing and security of every person in the service. You'll be part of a wider team committed to making a real difference - every night.

This role puts you at the heart of vital, life changing work, including accommodating emergency placements and supporting clients who may be arriving at a critical moment in their journey. You'll take the lead in overnight client interactions, ensuring that tasks are handled smoothly, whether by you or temporary staff under your direction. With guidance from Single Homeless Projects (SHP’s) dedicated out-of-hours management team, you’ll never be without support - even when working solo.

Joining SHP is more than a job - it’s a powerful way to start or grow your career in the sector. You'll be part of a values-driven organisation where person-centred, psychologically informed approaches are central to everything we do. Through your work, you'll gain experience, confidence and insight that can open doors to a meaningful and rewarding future for staff and clients alike.

The working pattern for the role is Monday, Tuesday, Wednesday and Thursday 10pm - 08.15am.

About you:

• A mature and non-judgemental attitude to working with a client group that may present challenging behaviour.
• A basic understanding of the often complex issues likely to be presented by the vulnerable people who use SHP services.
• The confidence to challenge appropriately, and the ability to use initiative and make reasoned and quick decisions within SHP’s policy and procedural framework.
• An understanding of Health and Safety at work and the likely issues to occur in a residential building.
• Good customer care skills, honesty, punctuality, integrity and ability to work alone without direct supervision.
• An ability to be self-servicing in the use of the computer to create notes and logs and to send and receive emails.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Applications will be reviewed and suitable candidates invited to interview online as they are received. Therefore, please submit your application as soon as possible to be considered. We reserve the right to close the vacancy as soon as a suitable candidate is identified. 

There will be a second stage interview in service in Islington for suitable candidates. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. 

Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role. 

REPORTING TO: Head of Services

RESPONSIBLE FOR: Team Leaders and other service-based roles as required

PURPOSE OF POSITION

The Service Manager will have overall responsibility for the operational leadership, quality, performance and contract delivery of both the LB Newham Core and the Intensive Support Accommodation contracts. The role will ensure a joined-up support pathway for residents with low, medium, high and complex support needs, promoting safety, stabilisation, independence, move-on and long-term tenancy sustainment.

The post-holder will lead staff teams to deliver high-quality, trauma-informed, strengths-based and person-centred support for vulnerable single homeless adults, including residents with multiple disadvantage, high levels of risk and complex support needs.

The role will set, monitor and embed clear resettlement and support standards, ensuring residents receive consistent assessment, support planning, risk management, move-on preparation and tenancy sustainment support.

The role will be accountable for safeguarding, housing management, performance reporting, quality assurance, partnership working, commissioner confidence and continuous service improvement.

What makes this role different

• Lead the full move-on journey, from pre-tenancy preparation to sustaining community accommodation, ensuring residents receive timely, effective support.

• Combine trauma informed support, tenancy sustainment, homelessness prevention, partnership working and values-led leadership to help residents build independence.

• Work with Resident Services, Intensive Housing Management team. landlords, commissioners and agencies to prevent repeat homelessness and improve outcomes.

• Lead with purpose, strengthen practice and model a learning culture rooted in Growth, Inclusion, Collaboration and Compassion.

The role will require participation in the on-call rota and occasional evening and weekend work in line with service needs.

RESPONSIBILITIES & ACCOUNTABILITIES

Key Responsibilities

• Lead the delivery supported accommodation contracts in line with commissioner expectations, contract requirements, organisational policies and agreed performance standards.

• Provide clear management oversight of service quality, safety, safeguarding, risk, incidents, complex cases and escalation.

• Ensure residents receive effective assessments, risk management, support planning, move-on planning and outcome-focused reviews.

• Set and maintain clear resettlement standards across the service, ensuring residents are supported to develop independent living skills, secure appropriate move-on options and sustain accommodation after leaving the service.

• Ensure support standards are consistently applied, including timely assessments, person-centred support plans, regular key work, outcome-focused reviews, accurate case recording and clear escalation of risk or non-engagement.

• Promote trauma-informed, strengths-based and psychologically informed practice across the service.

• Work closely with the Intensive Housing Management team to oversee housing-related support, including referrals, placements, rent accounts, Housing Benefit claims, arrears prevention, voids, licence or tenancy obligations, move-on and tenancy sustainment.

• Ensure the intensive supported accommodation service provides safe, responsive and proportionate support for residents with complex needs and high levels of risk.

• Monitor performance against contract indicators, including outcomes, safeguarding, engagement, rent accounts, move-on, tenancy sustainment, voids and resident feedback.

• Prepare accurate reports, evidence and performance commentary for commissioner monitoring, audits, inspections and service reviews.

• Lead, develop and support staff to work as one team while maintaining service-specific boundaries, contractual standards, professional accountability and Your Place values.

• Maintain effective staffing arrangements, including cover for key working, weekend, out-of-hours and intensive provision requirements.

• Build strong partnerships with commissioners, Adult Social Care, health services, substance misuse services, criminal justice partners, housing providers and community agencies.

• Use service data, resident feedback and quality assurance activity to drive improvement, demonstrate impact and evidence value for money.

• Work closely with the Quality Assurance Manager and Impact Manager to use performance data, quality assurance findings, resident feedback and outcome measures to identify trends, strengthen practice and drive continuous service improvement.

• Work flexibly to respond to urgent operational issues, safeguarding concerns, incidents, commissioner requests and service pressures.

• Embed person-centred practice and meaningful co-production with residents, ensuring services are shaped by lived experience and aligned with Your Place values of Growth, Inclusion, Collaboration and Compassion

PERSON SPECIFICATION

The successful candidate will bring the experience, knowledge, leadership skills and values needed to manage high-quality supported accommodation services and contribute effectively to the wider Your Place team.

Essential Criteria

• Experience managing or supervising staff in supported housing, homelessness, social care, community support or a similar setting.

• Ability to lead change, improve practice and support staff through service development.

• Experience supporting vulnerable homeless adults, rough sleepers or people facing multiple disadvantage.

• Strong understanding of risk, safeguarding, trauma, mental health, substance misuse, tenancy sustainment and move-on barriers.

• Experience leading services that manage challenging behaviour, anti-social behaviour, safeguarding concerns, tenancy breaches, arrears or complex risk.

• Experience of contract management, performance monitoring, quality assurance, reporting and service improvement.

• Good understanding of housing management, including arrears, voids, tenancy or licence breaches, maintenance, health and safety, and property-related risk.

• Ability to analyse performance information, identify risks and trends, produce clear reports and use data to drive improvement.

• Experience building constructive relationships with commissioners, statutory services, voluntary sector partners and internal stakeholders.

• Knowledge of person-centred, strengths-based, trauma-informed and psychologically informed support.

• Knowledge of safeguarding adults, mental capacity, confidentiality, professional boundaries, data protection, equality and diversity, and complaints handling.

• Excellent written and verbal communication skills, including clear reports, briefings and monitoring returns.

• Commitment to resident involvement, co-production, equality, diversity, inclusion and anti-discriminatory practice.

Desirable Criteria

• Experience managing commissioned homelessness or supported accommodation contract.

• Experience working within or alongside London local authority homelessness pathways.

• Experience of managing voids, referrals, move-ins, move-outs and partnership-based accommodation arrangements.

• Experience of using Home Star, In-Form, Pyramid or equivalent systems to monitor support, tenancy sustainment, risk, outcomes and case recording.

• Experience preparing for audits, inspections, commissioner reviews or contract monitoring meetings.

• Experience leading services through mobilisation, remodelling, restructure or improvement planning.

Aptitude and Behaviours

confidently use performance data, resident feedback and quality assurance learning to improve outcomes and value for money.

Provides values-led leadership and communicates clearly with staff, residents, commissioners and partners.

Use written, numerical and performance information to make sound, accountable and compliant decisions.

Involving and Including Embeds resident involvement and promotes dignity, choice, equality, inclusion and cultural competence.

Build and develop a high-performing team through clear direction, supervision, support and accountability.

Appointment is subject to an enhanced DBS check, satisfactory references and the right to work in the UK