Mental Health Jobs

Are you ready to take on a pivotal role that will shape the future of our operations? We're on the lookout for an exceptional Assistant Director to join our dynamic team at TCV. This role is your chance to make a real impact and drive growth in the Central area of the UK.

In partnership with the Director of UK Operations, you'll be at the forefront of implementing TCV's strategic vision across the region. As an Assistant Director, your influence will extend across the UK, shaping our strategic approach and driving key initiatives. 

You will lead and develop our operations, fostering growth and maximising impact. Collaborating with senior leaders, you'll shape and execute strategic plans. You'll build strong partnerships with local funders and stakeholders, influencing the direction and scope of future projects. Your enthusiasm and vision will inspire and motivate teams, helping them achieve strategic goals together. You'll drive innovation by leading new initiatives and adopting innovative approaches, backed by a robust management track record. Additionally, you'll champion volunteering, committing to creating meaningful opportunities that promote positive outcomes for individuals, communities, and the environment.

We're particularly eager to hear from individuals with expertise in equality, diversity, inclusion, and community engagement to support our mission. Demonstrable success in leading new developments and managing teams effectively is essential. You should have the ability to cultivate and maintain excellent relationships with partners and funders. We need a visionary who is enthusiastic and forward-thinking, with a knack for inspiring others.

Join us and lead the charge in making a tangible difference. If you're ready to bring your skills and passion to a role where you can truly make an impact, we want to hear from you. Apply now and be part of something extraordinary!

Please note Interviews will be held virtually on 12th & 13th September with local on-site second assessments on 16th &17th September.

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require any during your application. If you would like to discuss your requirements further please contact the People Team via our website . We also offer reasonable adjustments on the job.

About the role:

The Gray's Inn Road supported accommodation project is a 16-bed short stay accommodation service which holds a critical position in the endeavour to address rough sleeping in the London Borough of Camden. The service, funded by the Department of Levelling Up Housing and Communities and the Greater London Authority, in partnership with One Housing Group and Camden council aligns with the strategic vision to make rough sleeping rare, brief, and non-recurrent in Camden. Although there is not a defined maximum stay, the service is designed to be a ‘short stay’ project and will aim to move people on into suitable housing options after 3-6 months.

As a night concierge, you will be overseeing the overnight running of the Gray’s Inn Road project. You will provide first contact and safeguarding to clients during the shift which will include controlling access to the building, dealing with emergencies, carrying out H&S checks and tasks and reporting or handing over any concerns noted during your shift.

Night concierges working in SHP accommodations involves supporting people experiencing multiple disadvantages such as homelessness, mental and physical health challenges, trauma, substance use and contact with the criminal justice system. Some of these clients may have high support needs and may present difficult or challenging behaviours. All night concierge will have access to advice and support from SHP’s Out of Hours Management On Call service.

About you:

• A mature and non-judgemental attitude to working with a client group that may present challenging behaviour.
• A basic understanding of the often complex issues likely to be presented by the vulnerable people who use SHP services.
• The confidence to challenge appropriately, and the ability to use initiative and make reasoned and quick decisions within SHP’s policy and procedural framework.
• An understanding of Health and Safety at work and the likely issues to occur in a residential building.
• Good customer care skills, honesty, punctuality, integrity and ability to work alone without direct supervision.
• An ability to be self-servicing in the use of the computer to create notes and logs and to send and receive emails.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 25th August at midnight

Interview date: Tuesday 3rd September via Microsoft Teams

This post will require an Enhanced DBS check to be processed for the successful applicant. 

Adult Services Manager (Maternity Cover)

21 hours per week

Teddington

Make your mark as a key leader in this growing charity

This is a key leadership role in this vibrant, user-led charity based in Richmond and Wandsworth. You will be providing leadership and direction to 5 team leads/managers as well as leading and directing development to increase the scope and depth of the services we offer. We are looking for innovation as well as sound leadership skills and professional knowledge of employment law is a given. This role is to cover the Maternity Leave of the current Manager and will be up to 12 months.

Ruils is a charity that supports disabled children and adults, to live independently, be part of their community and to live life to the full. We provide information, advice, practical support, befriending and accessible activities to our clients and families. We enable individuals to have choice and control over the way in which they get their support.

The Adult Services Team Manager is one of 3 team managers reporting to our Chief Executive Officer. The services managed include Direct Payment Support across Richmond and Wandsworth, Befriending and Community Activities, our Benefits and Housing Advice and Information service and our Counselling service.

We constantly research and develop services to meet the identified needs of the community and this role would suit someone who wants a good level of autonomy to develop new ideas.

The Adults Services Manager works alongside our Children’s Team Manager and our Social Prescribing and Community Development Manager, supported by Finance, Fundraising and Campaigns and Communications Managers.

Purpose of Post

• To be responsible for the management of the Support Services to Direct Payment clients in Richmond and Wandsworth.
• To be responsible for the research and development of adult services in Richmond and Wandsworth.
• To oversee promotion, monitoring and delivery of the CILS, Pathways and Counselling services.
• To provide leadership and supervision, performance evaluation and general support for all of the adult services team managers and leads.
• To be responsible for adult safeguarding and health and safety across the organisation.

What you might be doing now:

• You might be working for or volunteering in a similar charity or in a similar role.
• You may be looking to work part-time to fit around your other responsibilities.
• You may be an HR practitioner looking for a new management challenge away from the corporate world.
• You may have worked for a local authority, but are looking for more autonomy and flexibility.
• You may have the skills we need from some other combination of work and volunteering.

Main Duties include:

Management of Direct Payment Support Service

• Lead and manage the Direct Payment Support Service across Richmond and Wandsworth Boroughs through the Direct Payment Leads.
• Provide support to the DP team leads to resolve complex DP HR management issues around the area of employment law.
• Support the team leads in their work with the local authority to set targets for the project, monitor performance against these targets and identify and resolve any issues that arise.
• Provide performance data to finance for invoicing purposes.
• Report quarterly to the commissioners and the Ruils Board of trustees.
• Work with the DP team leads and the CEO on new DP projects and funding applications as required.

CILS, Pathways and Counselling Teams

• Lead and manage the delivery of the Community activity, Befriending, Pathways and Counselling services.
• Work with the CILS partners to ensure that the service is meeting Local Authority targets.
• Report as required to the commissioners and the Ruils Board of trustees.
• Responsible for ensuring active promotion of the services to potential and existing clients and stakeholders and to ensure representation of Ruils at networking events.
• Work with the CEO and Fundraising Manager to ensure projects are fully funded and demand is well managed.

General Responsibilities

• Responsible for ensuring safeguarding policies and principles are upheld across Adult Teams.
• Responsible for Health and Safety across the organisation.

What we can offer you:

• A vibrant and interesting work environment – every day is different
• An experienced and supportive CEO and a great team
• Training and development opportunities
• Flexible working
• Kind and caring colleagues who work as a team
• Cycle to work scheme
• Access to an employee assistance programme (EAP)
• 1-2-1 coaching

We welcome applicants from all walks of life; training and mentoring will be provided.

We actively encourage applications from disabled people and people with long term health and mental conditions. We operate a Guaranteed Interview Scheme in that we will guarantee an interview to all disabled applicants who meet the essential criteria for the post. Please state in a cover letter if you wish us to consider you for this guaranteed interview scheme.

Please apply in writing with a cover letter and stating your current salary to Viv Sage, our HR Consultant at Better Talent, via the Quick Apply button.

Closing date for applicants: 30th August 2024

Interviews will be held the following week.

Job Title: DRIVE Case Manager

Location: Buckinghamshire
Salary: 25-30k

Contract Type: Permanent

About the Role: We are seeking a dedicated DRIVE Case Manager to deliver our Domestic Violence and Abuse (DVA) programme. You will champion our values across the organisation, fostering a culture of fairness, collaboration, and trust.

Key Responsibilities:

Inter-agency Work:

Embed the Case Manager role into multi-agency domestic abuse responses.
Challenge partner agencies positively, acknowledge best practices, and strive for beneficial changes.
Support professionals in alignment with the DRIVE Project's aims and ethos.
Maintain partnerships with statutory, private, and voluntary agencies.
Represent the service at multi-agency meetings and contribute to evaluations.
Provide a single point of contact for involved professionals.

Case Management:

Manage a caseload of high-risk domestic abuse perpetrators, providing medium to long-term support based on thorough assessment and individual planning.
Contribute to service reviews, attend case management meetings, and clinical supervision.
Take appropriate steps to protect others where imminent risk is identified.

Recording and Administration:

Ensure case files and records are accurate, complete, and GDPR compliant.
Enter required information into the DRIVE project electronic case management system.
Maintain a secure audit trail of all relevant communication.

Direct Work with Service Users:

Proactively engage service users, providing positive behaviour change options.
Use motivational work, relationship building, and therapeutic skills to address abusive behaviour.
Ensure consistent delivery of services, including comprehensive risk assessment and support planning.
Work closely with Independent Domestic Violence Advisors (IDVAs) to support partners, ex-partners, new partners, and family members in managing risk and developing intervention plans.

General:

Stay compliant with relevant legislation, procedures, policies, and professional codes of conduct.
Represent the service at local events, deliver training, and presentations.
Engage in reflective practice, share learning, and commit to regular training.
Act with integrity and respect in all interactions.
Hold a full driving license, have access to a car, and be able to travel as required.
Partake in evening and weekend work as needed.

Person Specification:

Essential Experience:

Direct work with vulnerable service users.
Experience in public protection/safeguarding multi-agency settings.
Managing safeguarding issues and procedures.
Writing and presenting information to various audiences.
Working within legislative frameworks to encourage partnership working.
Experience in conflict management.

Desirable Experience:

Working with victims and/or perpetrators of domestic abuse.
Experience with service users having complex needs, mental health issues, or substance misuse.
Pro-social modeling and motivational interviewing.

Abilities and Attributes:

Decision-making confidence.
Team collaboration and independent initiative.
Excellent written and oral communication skills.
Belief in perpetrator behaviour change.
Comprehensive understanding of risk.
Capacity to manage raw emotions, conflict, and trauma.
Proactive and self-motivated.

Liaison and Partnership:

Effective relationship management skills.
IT proficiency, particularly in Microsoft Office.
Relevant degree, vocational qualification, or equivalent experience.
Strong advisory, negotiation, and persuasive skills.
Empathy, conflict, and crisis management skills.
Excellent interpersonal and networking skills.

Knowledge:

Understanding of domestic abuse and its impact, legal and practical remedies.
Knowledge of public protection arrangements and multi-agency/partnership working.
Effective engagement strategies with domestic abuse perpetrators.
Understanding of IDVA work, risk assessment, and safety planning.
Knowledge of the MARAC process and child protection system.

We are an equal opportunity employer and value diversity in our organisation.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

Job Summary

Learning Support Assistants support PiP’s Development Workers to deliver a flexible programme of learning and development opportunities; ensuring that students can actively participate and engage in sessions, giving student’s maximum opportunity to learn and develop. 

PiP’s programmes focus on four learning pathways:

- Independent Living Skills

- Creative and Performing Arts

- Health, Wellbeing and Happiness

- Employment and Vocational Skills

The role incorporates session delivery, recording and monitoring student progress, key working responsibilities such as liaising with student’s support networks and involvement in PiP’s wider work. 

Who We Are

PIP is a local charity that supports adults with learning disabilities or autism to achieve their potential, and to lead lives that are as independent as possible.  

Our mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our students.

What You’ll Need

• Experience of working with people with learning disabilities, or a similar vulnerable service user group in care or educational settings
• A strong commitment to person-centred support and advocacy
• A passion for enabling positive change in the lives of our students
• The character and communication skills to be an effective and supportive team member
• Energy, initiative and a proactive attitude
• A calm and creative approach to challenges and problem solving

What We Offer:

· You'll get 25 days holiday + bank holidays ever year. We're closed for Christmas but the rest of the year you may take leave whenever you wish. 

· An extra day of annual leave for each year you've worked with us up to another 5 (30 in total)

· We offer a travel subsidy to help with the cost of commuting.

· We provide a 4% pension contribution

· Incremental pay progression

· It's an early finish on Fridays - we close once all students leave around 4pm.

· Free Employee Assistance Programme 24/7 including access to counselling

· We offer regular team meals and social-generally during work hours and they are optional.

· We offer a cycle-to-work scheme and other staff discounts

Our Mission

PiP's mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our service users.

Our commitments

PiP is committed to safeguarding and promoting the welfare of adults and expects all employees, workers and volunteers to share this commitment. The successful applicant will be required to undertake an enhanced Disclosure and Barring Service (DBS) check.

We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds, particularly applicants who are significantly underrepresented in our sector, such as people with lived experience of disabilities and individuals from Black and Minority ethnic communities. 

PiP keeps all personal information confidential and in line with current data protection legislation and GDPR. 

Closing Date: September 3rd 2024

We encourage you to apply early, as applications will be reviewed as soon as they are received, and we reserve the right to close the advert sooner subject to finding suitable candidates.  

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

The Enhanced Support Service is a multi-disciplinary team who provides person-led, long term support to people experiencing street homelessness and interconnecting needs. People eligible for the service are identified/ referred from The Connection Community (our wider group of service users regularly accessing our day centre). The team have small ‘caseloads’ and support the person from street homelessness to a new home with a community of support.

You will have substantial experience in delivering a person-led, psychologically, gender and culturally informed service to people who are street homeless.  You will be excellent at building and strengthening trust in relationships. You will be a problem solver, with a positive attitude towards change and service development.

You will also have the personal credibility to build confidence in the wider community and across partnerships.  You will be both strength-based and solution-focused, developing and enhancing the relationships with a commitment to embed coproduction into The Connections services.

Salary: £36,159
Closing Date: Monday 19th August
Interview Date: w/c 26th August

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

We're looking for a kind, compassionate and resilient Night Support Worker to join our RBKC Mental Health Service in Kensington and Chelsea.

£12,428.00 per annum, working 20 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

RBKC MH Night Support Workers enable people with mental health support needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.
You will be working 2 shifts of 10 hours per week on a rolling rota. You will be required to work some weekends and bank holidays.

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities.
- Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals.
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Support customers and colleagues during incidents calmly and professionally, following policies and procedures and escalation protocols and completion of incidents reports.
- Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
- Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
- Maintaining standards of cleanliness and hygiene at the service, cleaning the staff offices, communal areas, lounge, kitchen, corridors and disposing of refuse.
- Assisting in the recording and reporting of customer incidents
- Documenting support to customers by updating summary contact sheets, Detailed contact records, incident reports and handovers.
- Developing productive relationships with partner organisations to improve service outcomes
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
- Involving customers in the design, development and delivery of the service
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks, fire equipment checks etc.
- Taking on shift leading responsibilities by coordinating and leading shifts in the absence of a manager
- Being responsible for the handover of key information between shifts
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager

About you:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organized
- Able to apply the right balance of care and support dependant on the needs of the customer
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviour
- Ability to adhere to Look Ahead's professional boundaries policy

What you'll bring:

- NVQ Level 2/3 or equivalent with some previous relevant sector work experience

About us:

Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Painswick Rococo Garden is looking for a well-organised, natural communicator with project and horticultural experience to join the team in a brand-new role, bringing the benefits of gardening to people who may not previously have had access to it.

Working 24 hours per week, the successful candidate will work with our friendly team of staff and volunteers to develop and run a community outreach gardening programme in our gorgeous 18th century garden.  The postholder will be able to enthuse, energise and educate, and will be comfortable building and maintaining excellent relationships with community groups and individuals including neurodivergent young people.

For more details and how to apply, please visit our website.

The closing date for applications is Monday 2 September at 9am.  Interviews will be held during the morning of Wednesday 18 September.

Join Our Team as a Digital Content Creator!

Are you bursting with creativity and eager to make a difference? Active Prospects is on the lookout for a passionate Digital Content Creator to join our vibrant and supportive team.

About Us:

Active Prospects is an award-winning charity which supports around 400 people each year in the south-east who have a learning disability, mental health need or are autistic. This year we were proud to win Employer of the Year at the National Learning Disability & Autism Awards.

We want to use our platform as a respected charity to promote our work and the issues which are most important to our people, to key audiences through engaging digital media.

Why Join Us?

- Creativity Over Experience: We value your creativity, positive attitude, and willingness to learn more than extensive experience.

- Excellent Training & Development: We provide top-notch training to help you grow and succeed in your role.

- Fun & Supportive Team: Be part of a team that supports and encourages each other every step of the way.

Role Responsibilities:

- Social Media & Website Management:Create and manage engaging content to drive web traffic and increase followers.

- Digital Marketing: Develop captivating content for newsletters, fundraising campaigns, and branded campaigns.

- Collaborative Projects: Work with designers and partners to create compelling digital materials, from short videos and stand-out graphics to written stories.

What We’re Looking For:

- Engaging Content Creation: Ability to craft digital marketing content, including videos, graphics, written content, and photography.

- Social Media Savvy: Skills in growing social media followings across multiple platforms.

- Independence & Innovation: Confidence to experiment with new digital marketing approaches.

- Excellent Written Skills: Create engaging and persuasive content for diverse audiences.

- Personable & Collaborative: Build positive relationships with colleagues and partners.

Ready to Apply?

If you’re creative, enthusiastic, and ready to make an impact, we’d love to hear from you! Apply now to join our dynamic team and help us amplify the amazing work we do.

We're looking for 5 kind, compassionate and resilient Support Workers to join our Heany Cluster service in Kensington and Chelsea.

£24,856.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

There are 5 hostels in the cluster ranging from high, medium to low support which are all based in the borough of RBKC. The

Heaney Cluster an intensively supported housing scheme for the most challenging customers in the borough. The majority of the customers come with a history of entrenched rough sleeping; often coupled with enduring mental health difficulties. The aim is to offer a home to those who would have difficulty finding accommodation because of their lifestyle choices involving extreme drug and alcohol misuse. The high support hostel caters for eleven service users with complex needs and is staffed 24 hours a day with the minimum of three staff on duty. The medium support services are staffed from 9am to 9pm where the customers present with varying degrees of mental health issues. The Assessment Centre is staffed 24/7.

The hostels are in close proximity to each other, and staff will be expected to work across the units. Three of the hostels supports both male and female customers and one is males only.
Heaney Hub implements and promotes the Psychologically Informed Environment (PIE) model. This is an approach to supporting people out of homelessness, particularly those who have experienced complex trauma or are diagnosed with a personality disorder. It also considers the psychological needs of staff: developing skills and knowledge, increasing motivation, job satisfaction and resilience.

Support Workers will devise person centred support plans with customers to help them develop the life skills they require to meet their needs and goals. This will include sign posting them to the local drug and alcohol services to address substance misuse issues. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

* If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer.
* Support customers to maintain their tenancies.
* Support to budget and prevent rent arrears.
* Assess their practical and emotional needs to incorporate in their support plan.
* To develop support plans and risk management plans.
* Carry out weekly health and safety checks.
* Carry out security duties / welfare checks to ensure the safety of the customers and premises
* Monitor the CCTV throughout the shift
* Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities
* Report any observations relating to customers welfare

For the full list please see our website.

About you:

* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Flexible
* Open to feedback and self development
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Ability to cope positively with challenging and diverse behaviour

What you'll bring:

Essential:

* NVQ Level 2 or equivalent or experience within charity/social care sector

Desirable:

* Relevant specialism experience (mental health)

About us:

Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Mental Health service in Slough.

£24,960.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

This role will suit a support worker looking to working throughout the night. You will report to the team leader and engage with/ support customers during anti-social hours.

This is a great opportunity for a Waking Night Support Worker, wanting to gain exceptional experience within the mental health field, based on the solid working relationship with (SCMHT). We have since implemented training directly from SCMHT to support staff with understanding Mental Health diagnosis and Managing Crisis with our customers in-house.

You will be based at Hope House. We have two sites: Hope House and Doddsfield Rd. Hope House/ Place is a 10 bed supported housing service, providing support for 16 customers overall. The support hours for Hope House are 24 hours, 7 days a week, with one waking night.

Doddsfield Rd has 6 independent living flats with floating support.

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

What you'll do:

- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager.
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions.
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available.
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation.
- Develop and maintain links with all key agencies and service providers in the local community.
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards.
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team.
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible.
- Adhere to Look Ahead's Policies and Procedures.
- Engage in learning and development activity to increase knowledge and skills.
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.
- Approachable and open behaviour.
- Prefers working as part of a group or team.
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
- Has a practical and logical mind and is naturally well organised and flexible.
- Open to feedback and self-development.
- Thrives on change and enjoys dynamic diverse environments.
- Is confident with high levels of self-esteem.
- Is respectful, articulate and sensitive in style of communication.
- Is essentially customer-focused.
- Is motivated towards excellence and improvement of personal performance with a can-do attitude.
- Ability to cope positively with challenging and diverse behaviours.

What you'll bring:

Essential:

- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:

- Experience working in mental health.

About us:

Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

In the role of Personal Assistant (PA) you will work alongside the Senior Leadership Team and the Board of Trustees as they lead Church Army forward. You will be a trusted and valued colleague who will help the CEO to make the most impact with their time by managing a busy diary, multiple projects and tasks with a flexible approach to the role and an ability to respond to needs as they present.

Initially, you will be working with the interim CEO, Jude Davis. Church Army are currently recruiting for a new permanent CEO which is why we are recruiting for a new PA now so that they can learn about the role and get settled in so that when the new CEO is appointed you will be able to support them from their first day in the role.

MAIN RESPONSIBILITIES:

• To provide a highly efficient and confidential administrative service to the CEO.
• To coordinate events and meetings that sit within the CEO’s Office.
• To optimise the working potential of the Chief Executive Office team through the effective organisation of time, information and resources.
• To provide a highly efficient and confidential administrative service to the Board of Trustees.
• To liaise when required with the CA Patron and patrons of individual projects.
• To provide a highly efficient and confidential administrative service to the President and Vice Presidents.

KNOWLEDGE, SKILLS & EXPERIENCE:

• The successful candidate will have:
• Experience of diary management of senior colleagues.
• Strong interpersonal skills to be able to deal with a range of people and positions on the phone and face to face.
• Ability to maintain confidentiality and discretion.
• Basic knowledge of GDPR.
• Confidence in using IT.
• Excellent time management and organisational skills.
• Initiative and the ability to work independently.
• The ability to stay calm under pressure.
• Minute taking skills, or willingness to learn effective minute taking skills.

BENEFITS:

Church Army employees get access to a variety of different benefits, to see what benefits you would be eligible for please check the job pack linked below.

• WeCare – Provides access to a 24/7 online GP, mental health support service, get fit programmes, counselling and wellbeing support.
• LifeWorks – LifeWorks allows employees to access ‘employee perks’ which supplies exclusive discounts, cashback, gift cards and cinema deals.
• Cycle to Work Scheme – CycleScheme allows you to purchase a new bike and accessories through Church Army. With no upfront payment it can save you 25% – 39% with tax-effective monthly repayments.
• Specsavers Eye Tests – Employees who habitually use display screen equipment for their job, will be eligible for an eye test voucher with Specsavers.
• Annual Leave: 25 days plus Bank Holidays (total 33 days)

Occupational Requirement: None. However, due to the nature of this post we do require the successful candidate to be in sympathy with, and have respect for and behave in a way that reflects, Church Army vision, values and ethos.

DBS: A DBS check is not required for this post. However, all staff are expected to read and comply with Church Army’s Safer Ministry Policy.

Our Organisation

You will work a combination of office, client-home, community, and home-based working. Causeway is a 4-day week employer, so you will work 32 hours over 4 days a week, with no loss of pay. Causeway is a London living wage employer, with a competitive pension scheme. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us. 

The Role

To provide a high-quality housing management service, ensuring outstanding customer service and service delivery, by a being a primary point of contact for tenants. Engage with tenants to provide a responsive efficient housing management service that is consistently excellent for all tenancies. Housing Officers are expected to carry out the vast majority of their duties (70%) at our managed accommodation. Your accomodation patch will include a lot of West London, therefore you will need to drive and have your own vehicle (milage reimbursement provided), and be comfortable travelling daily. 

Benefits

We offer a number of benefits to team members including:

• 25 days annual leave per year
• A bonus day of leave for your birthday
• 3% matched pension contribution
• Access to Rising Sun’s counselling service
• Employee Assistance Programme
• Health care cash plan for you and your children for a number of health treatments (e.g. dental, optical, physiotherapy etc.) and also discounts in shops and attractions
• Up to four weeks sick pay in any 12 month period (eligible after probation period)

OVERVIEW OF THE ROLE

The Hospital IDVA (HIDVA) will be part of our dynamic, responsive and highly regarded HIDVA team, providing excellent trauma informed support, crisis intervention, advocacy and advice to survivors in hospitals and health settings, both patients and staff Impacted by domestic abuse.

The HIDVA will also provide advice and training to hospital staff and ensure robust referral pathways are established within the different departments.

We offer an out of hours phone service (Friday evenings and weekend days) together with on-site cover within the hospitals during important events where domestic abuse has been shown to increase, such as Christmas, Bank Holidays, Valentine’s Day and Football Tournaments.  The post holder will be expected to participate in the out of hours rota, TOIL and flexible working to recompense for this, as well as overtime for bank holidays/ special events if required on site.

The HIDVA will be based in the William Harvey Hospital Ashford, and will be expected to visit other hospitals across the trust from time to time to attend meetings, deliver training and cover other team members. There is also flexibility to work from the Rising Sun main office in Canterbury to attend team meetings, supervision and training.

We are looking for someone with an excellent understanding of domestic abuse and its effects on women and children, who is experienced in supporting survivors with varying needs such as, drugs/alcohol, mental health, homelessness and patients with no recourse to public funds.  Experience with Elderly People, Dementia Sufferers and their Carers or knowledge of midwifery would be desirable, although not essential.  

MAIN DUTIES AND RESPONSIBILITIES

Support to Survivors

• Be present in the hospitals daily to respond to referrals or requests for domestic abuse advice and to meet with survivors. 
• Ensure that survivors are aware of their rights and options and explain the effectiveness of criminal and civil sanctions available to them.
• Produce safety plans with the client, enabling them to assess and manage their own safety.
• Carry out needs assessments, including DASH (Domestic Abuse, Stalking and Honour Based Violence) risk assessment, to effectively deliver holistic, survivor centred support.
• Work in partnership with hospital staff, safeguarding departments and other services e.g. the police, housing, social services, mental health (amongst others) to advocate for survivors and complete referrals to ongoing support services where appropriate.
• Attend Multi Agency Risk Assessment Conference (MARAC) meetings and refer service users to MARAC when appropriate.
• Assist clients in gaining access to solicitors, benefits agencies, housing departments, education, medical treatment, counselling, support networks, community groups, employment support etc.
• Recognise, respect and address the needs of survivors who face particular barriers when seeking access to services, including those from minority groups or with protected characteristics
• Safeguard the welfare of children, young people and adults at risk; working within safeguarding policies, Child Protection Procedures and local procedures for safeguarding adults at risk.
• Maintain accurate client records, outcome and monitoring data. Prepare information or reports for the monitoring and evaluation of the service.
• Complete daily ward rounds to raise awareness and identify any potential DA support needs for staff or patients.
• Participate in an out of hours rota, providing an on-call phone support service to hospital staff on Friday evenings and weekend days as timetabled.

Partnership Working and Training

• Promote the HIDVA service in the hospitals and build positive relationships with hospital staff, in particular safeguarding teams and clinicians.
• Attend safeguarding, mental health and frequent attenders meetings to screen patients for potential domestic abuse and provide advice to staff.  Together with any other helpful meetings that may arise.
• Deliver training to staff in various health settings across Kent to raise awareness of domestic abuse, safe enquiry and appropriate responding.

General

• Maintain commitment to and work in line with the Rising Sun Framework.
• Uphold the rights of women, children and young people who have experienced domestic abuse, and proactively assess the gender specific, trauma informed needs and the safety of children and women to ensure that any risks/needs identified are addressed, having full regard to Rising Sun Safeguarding Children policy and Safeguarding Adults policy
• Ensure confidentiality on all appropriate matters, and adhere to the requirements of the Data Protection Act.
• Comply with Rising Sun’s policies and procedures.
• Demonstrate a commitment to continued professional development, being responsible for personal learning and keeping up to date on research, relevant legislation, policy and practice, and other literature relevant to the role.
• Work across teams and undertake such other duties, appropriate to the grade and nature of the work, as may reasonably be expected.

This job description sets out the duties of the post at the time it was drawn up and will be reviewed from time to time. Duties may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot of themselves justify a reconsideration of the grading of the post.

Equal Opportunities Statement

Rising Sun is an equal opportunities employer. We recognise intersecting identities, and value what having a diverse team brings, both in terms of effectively responding to client needs, and engaging with each other at work. We encourage applicants from all sections of the community; especially from minority groups/groups with a protected characteristic such as B.A.M.E., who are currently underrepresented at Rising Sun. We are disability-friendly, and flexible working is available in the majority of roles. We strive to offer accommodations to all applicants who need them.

Safeguarding Statement

Rising Sun is committed to safeguarding those we provide a service to. The successful candidate will be required to undergo a DBS (Disclosure and Barring Service) check, a ‘right to work check’ in accordance with UK government Home Office guidelines, and to provide two references.