Mental Health Jobs in London

We're looking for a kind, compassionate and resilient Mental Health Support Worker to join our Mental Health service in Hammersmith & Fulham.

£27,352.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

Annual leave increasing up to 30 days with length of service

Free DBS

Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card

Fully paid induction programme and further training

ILM courses and Apprenticeship Programmes

Healthcare Cashplan through our partner Healthshield

Cycle to work scheme

Employee Assistance Programme for 24-7 confidential support

Online wellbeing resources

A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)

Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

As a Support Worker, you will play a key role in supporting our residents to help them to enhance life skills and increase independence and manage their health. This also includes tenancy management and other life skills.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

For a full job description, please visit our website.

What you'll do:

Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager

Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions

Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available

Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation

Develop and maintain links with all key agencies and service providers in the local community

Empower customers to ensure they receive the service and benefits they are entitled to

Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards

Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team

Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement

Approachable and open behaviour

Prefers working as part of a group or team

Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement

Has a practical and logical mind and is naturally well organised

Flexible

Open to feedback and self development

Thrives on change and enjoys dynamic diverse environments

Is confident with high levels of self-esteem

Is respectful, articulate and sensitive in style of communication

Is essentially customer-focused

Is motivated towards excellence and improvement of personal performance with a can do attitude

Ability to cope positively with challenging and diverse behaviours

What you'll bring:

NVQ Level 2/3 or transferable skills in customer centred roles

Experience working in mental health sector

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.

We are Caring and Compassionate.

We are Inclusive and Trusted.

We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

We are looking for a Senior Mental Health Youth Worker to lead our innovative service based at King’s College Hospital, London. This role is part of an exciting pilot project supporting young people aged 11-18 who present at A&E due to mental health challenges, including self-harm.

In this role, you will:

• Lead the delivery of trauma-informed and tailored care plans for young people.
• Manage and support a Mental Health Youth Worker, providing supervision and guidance.
• Build strong partnerships within the hospital and with local community organisations.
• Hold a caseload of young people, working with them both in the hospital and in the community post-discharge.
• Lead team meetings, contribute to staff training, and oversee monitoring and evaluation activities to measure the programme’s impact.

You’ll work in a dynamic, multidisciplinary environment, helping young people navigate complex challenges and access the care they need to thrive.

Qualifications

Essential:

• Degree-level qualification in social work, youth work, or a related field.
• Deep understanding of safeguarding, mental health systems, and the needs of vulnerable young people.
• Significant experience in supporting young people in health and well-being contexts, particularly those facing mental health challenges.
• Leadership experience, including managing teams and delivering projects.

Desirable:

• Knowledge of solution-focused therapy and psycho-education tools.
• Experience working in London boroughs or similar diverse settings.

Job Purpose

We are offering 2 full-time posts which will sit within our Croydon Wave 2 and Wave 12 MHSTs. The primary focus of this post is to undertake a broad range of therapeutic tasks within primary and secondary educational settings including work to support the Whole School Approach to mental wellbeing in schools.

Main Duties & Responsibilities:

Clinical:

· To undertake assessment of children & young people in schools who present with mild- moderate mental health difficulties and/or who are at risk of involvement in serious youth violence. This will include completion of risk assessments and risk management planning when appropriate

· To deliver evidence based 1-1 and group interventions to children and young people

· Where appropriate working systemically with parents.

· To liaise and consult with school partners, colleagues in the MHST and with specialist CAMHS to ensure further intervention where necessary

· To offer follow up appointments following initial assessment; to review risk management, safety plans and progress of interventions

· To work preventatively to build resilience and coping skills in children and young people

· To provide links and safe transition support to other services as indicated.

· To evaluate and make decisions about interventions in consultation with the Clinical Lead/Supervisor and to link with other statutory and voluntary sector services

· To provide advice, guidance and consultation to other professionals working in schools, other agencies and contribute to multi-agency risk management and intervention planning

· To follow assessment and intervention protocol and to maintain clinical records appropriately and in line with OTR policy

· To attend and participate fully in regular clinical supervision and line management

· To ensure high standards of verbal and written communication with all staff, Children & young people and their parents/carers that maximises young people’s involvement in the delivery of meaningful care

· To comply with Safeguarding & Child Protection Procedures on the management of safeguarding concerns in accordance with the policies of the schools and OTR

Educational/Whole School Approach:

· To use an evidence-based approach to develop, inform and maintain a high standard of systemically-informed practice

· To be reflective, self-questioning and continuously appraise own and team’s performance

· To evaluate clinical input and to review outcomes within the team

· To support the delivery of the Whole School Approach across the school cluster, and the development and delivery of the Cluster Action Plan.

· To work with colleagues within the MHST to provide training, education and support for school staff, parents/carers and other relevant agencies within the Borough, through formal teaching, consultation and provision of active clinical skills

· To provide consultation and advice to educational staff with respect to appropriate signposting of more complex cases

· To contribute to the training of and continuing professional development of Education colleagues around children and young people’s mental health and wellbeing, behaviour and mood challenges

We are recruiting a Senior Mental Health Youth Worker for our new service at Queen Elizabeth Hospital, Woolwich, London. This role focuses on providing specialist support to young people aged 11-18 attending A&E due to mental health crises, including self-harm.

Your key responsibilities will include:

• Delivering holistic, trauma-informed care plans tailored to individual needs.
• Supervising and supporting a Mental Health Youth Worker to deliver effective interventions.
• Building relationships with hospital staff and local community organisations to create a strong network of support.
• Working directly with young people both in the hospital and post-discharge in the community.
• Leading team meetings, contributing to staff training, and supporting project evaluation efforts.

This role offers the chance to work in a pioneering service that places young people at the heart of care delivery.

Qualifications

Essential:

• Degree-level qualification in youth work, social work, or a related discipline.
• Extensive experience in supporting young people with complex mental health needs.
• Proven ability to manage teams, deliver training, and build effective partnerships.
• Strong knowledge of safeguarding practices and youth development.

Desirable:

• Familiarity with health inequalities and their impact on diverse communities.
• Experience working within London boroughs or similar environments.

Purpose of the Job 

Hammersmith and Fulham, Ealing and Hounslow Mind have secured funding from the National Lottery Community Fund to deliver a new outreach programme, designed to increase awareness and access to mental health support for children, young people (CYP) and families from underserved communities, children who may not be in school, or who may not be able to travel to use our services. Utilising your skills in engaging young people where they are, these roles are a key part of ensuring our work supports any young people who need our services.

Job Summary

The role includes:

• Delivering direct outreach with young people to raise awareness of mental health support and pathways.
• Providing detached mental health services within the community to address challenges in a non-clinical environment.
• Using your skills to develop engaging resources that increase awareness and understanding of youth mental health issues, and adapt them to different languages and local communities.
• Work alongside our Parental Engagement Practitioner to deliver with community groups and partner agencies, raising awareness throughout diverse communities across our boroughs.
• Create and manage partnerships with local community groups for the purposes of raising awareness and increasing access.
   

Key Responsibilities

• Work with your team to develop children and young people’s outreach provision offered by HFEH Mind, using creative approaches to engage CYP.
• Help CYP and parents to overcome logistical challenges to accessing support.
• Work in partnership with community organisations to work with underserved groups including boys and young people from minority ethnic backgrounds.
• Offer direct outreach support to young people who have been excluded from school or with emotionally based school avoidance.
• Participate in a mapping exercise of local communities, languages and knowledge of mental health.
• Use trauma informed approaches (e.g., ARC, Tree of Life) to support children, young people and their parents and carers.
• Signpost anyone accessing the provision to appropriate and local on-going support; and build up your knowledge and networks of such support.
• Deliver interventions in community settings and at our Circle site.
• Meet the KPIs and outcomes of our Lottery funding.
• Work alongside our young advisors and parental support group to ensure new ideas for engagement are co-produced
• Understand and implement safeguarding procedures, and be familiar with safeguarding law, and how it applies to our work.
• Document work done on our database, and ensure that service user feedback can be recorded, and can provide evidence of our effectiveness.

You will have:

• Experience of working with children and young people and parents, with an understanding of mental health.

• A person-centred approach to work.

• Demonstrable commitment, knowledge and understanding of equality and diversity issues and the ability to integrate into your work.
• A creative outlook on work, and ability to develop new ideas.
• The ability to engage with children, young people and parents and carers who may not have accessed any previous mental health support.

Hours for this role:

• 12pm - 8pm 

• Some weekends and later evenings 

Please see full list of requirements for the role in JD.

Benefits of working with us

• Contributory Pension Scheme
• 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata].
• Employee Rewards and Benefits Platform/Wellness Hub (Perkbox)
• Cycle to Work Scheme
• Employee Assistance Programme (EAP) including free counselling sessions
• Paid time off for medical appointments
• Training and personal development opportunities
• Access to shared resources and training opportunities via Mind Federated Network

How to apply

Please provide your CV, and a cover letter demonstrating how you meet the requirements of the Person Specification (see JD attached) and why you want this role.

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

Post is subject to an enhanced DBS check.

Purpose of the Job 

Hammersmith and Fulham, Ealing and Hounslow Mind have secured funding from the National Lottery Community Fund to deliver a new outreach programme, designed to increase awareness and access to mental health support for children, young people (CYP) and families from underserved communities, or who may not be able to travel to use our services. This key new post will focus on engaging parents and carers to increase their understanding of mental health, grow confidence in supporting their children, and to navigate the landscape of available services.

Job Summary

• Launching a parental peer support group offered at our Circle café in Ealing and in the other community-based locations.
• Developing engaging and accessible resources that increase awareness and understanding of CYP and parental mental health issues.
• Upskill HFEH Mind practitioners on engaging with parents from diverse communities who do not currently access our support.
• Work alongside detached community workers to attend community groups and partner agencies.
• Create and manage partnerships with local community groups.
• Training of parental champions, who conduct awareness raising in the community.

Key Responsibilities

• Develop the parental-based provision offered by HFEH Mind, including parental peer support group and champions’ programmes.
• Use trauma informed approaches (e.g., ARC, Tree of Life) to support CYP and their parents and carers.
• Develop partnerships with local community agencies for the purposes of joint working and outreach.
• Help CYP and parents to overcome logistical challenges to accessing support.
• Participate in a mapping exercise of local communities, languages and knowledge of mental health.
• Signpost anyone accessing the provision to appropriate and local on-going support; and build up your knowledge and networks of such support.
• Deliver interventions at our Circle and community settings.
• Meet the KPIs and complete outcome measurements required by our funder and in order to improve and develop our support.
• Work with the Fundraising department to support ideas for new funding.
• Work alongside our young advisors and parental support group to ensure new ideas for engagement are co-produced.
• Understand and implement safeguarding procedures, and be familiar with safeguarding law, and how it applies to our work.
• Document work done on our database, and ensure that service user feedback can be recorded, and can provide evidence of our effectiveness.

You will have:

• At least 2 years of experience of working with CYP and parents, with an understanding of mental health.

• An understanding of the mental health landscape of services for children and young people, and what the barriers to access may be.

• A person-centred approach to work.
• A creative outlook on work, and ability to develop new ideas.

• Working knowledge of child and adult safeguarding.

Hours for this role:

• 10am - 6pm 
• Occasional evenings or weekends 

Please see full list of requirements for the role in JD.

Benefits of working with us

• Contributory Pension Scheme
• 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata].
• Employee Rewards and Benefits Platform/Wellness Hub (Perkbox)
• Cycle to Work Scheme
• Employee Assistance Programme (EAP) including free counselling sessions
• Paid time off for medical appointments
• Training and personal development opportunities
• Access to shared resources and training opportunities via Mind Federated Network

How to apply

Please provide your CV, and a cover letter demonstrating how you meet the requirements of the Person Specification (see JD attached) and why you want this role.

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

Post is subject to an enhanced DBS check.

About the team

We have big goals over the next few years.

We're going to be fighting for mental health in a way we never have before.

Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.

Team information

Will you join us?

At Mind, our Digital, Data, and Technology (DDaT) function is a strategic enabler, harnessing digital, data, and technology capabilities to build a secure, agile, and innovative organisation that drives sustainable success.

We have adopted a Hub and Spoke model, where the DDaT team serves as the central hub, providing expertise, governance, and strategic direction, while working in close partnership with teams across the organisation to embed digital, data, and technology best practices.

Our DDaT Strategy is built around four key pillars:

-Maximising Our Digital, Data & Technology as an Asset - Ensuring we make the most of our technology investments, data capabilities, and digital platforms to deliver impact.

-Creating a Digitally-enabled and Insight-driven Culture - Empowering our people to confidently use digital tools and data to make informed decisions and drive innovation.

-Modernising Our Ways of Working - Enhancing collaboration, efficiency, and agility through modern technology, robust governance, and streamlined processes.

-Using Digital, Data & Technology for Good - Aligning our digital and data practices with our values, ensuring ethical and responsible use of technology to support our mission.

Through this strategy, we are embedding digital, data, and technology at the heart of Mind, enabling us to respond to emerging needs, enhance our impact, and create a more connected and insight-driven organisation.

Key duties and responsibilities

The post holder will:

As Head of Digital, Data Platforms, & Analytics, you will be responsible for the strategic leadership and management of the organisation's digital platforms, data insights, and analytics capabilities, ensuring they are harnessed to drive informed decision-making and organisational success. Your role will be pivotal in aligning digital, data, and analytics initiatives with the organisation's strategic goals, fostering a culture of innovation, and embedding user-centred and insight-driven approaches across all areas.

-Develop and lead the organisation's digital, data, and analytics strategy, ensuring alignment with organisational objectives and the DDaT Strategy.

-Provide visionary leadership for digital and data innovation, identifying opportunities to improve efficiency, engagement, and impact.

-Oversee the development, optimisation, and performance of digital platforms, including the website, CRM systems, and other key technologies.

-Work with cross-functional teams to manage platform integrations and ensure seamless experiences for stakeholders.

-Work in close collaboration with the Compliance Team to enable the development and implementation of data governance practices across the organisation, ensuring data integrity, security, and compliance with relevant standards and regulations, in line with the Hub and Spoke model.

-Facilitate the building and utilisation of analytics capabilities within teams to drive organisational effectiveness and measure impact.

-Lead a team of digital, data, and analytics specialists, fostering a culture of collaboration, innovation, and continuous improvement.

-Work closely with internal teams to identify data needs, develop analytics solutions, and embed an insight-driven approach.

-Develop and oversee a roadmap for digital and data initiatives, prioritising projects that align with strategic goals.

-Promote a culture of experimentation, learning, and innovation, ensuring the organisation remains agile and forward-thinking.

-Identify and mitigate risks associated with digital and data initiatives, safeguarding the organisation's reputation and assets.

Mind's equity statement

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.

About the team

We have big goals over the next few years.

We're going to be fighting for mental health in a way we never have before.

Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.

Team information

Will you join us?

We're a recently formed People & Culture department looking for a permanent Operations Manager to join us as we continue to reshape the foundations of people practice. We've made huge strides over the last nine months and we're looking for an equally passionate person to improve our service offer so that our people receive a high quality experience with each interaction.

The People & Culture Operations Manager will have accountability for the People & Culture Operations function at National Mind, supporting approximately 420 employees. This role involves leading a team of three direct reports and ensuring a high-quality service for all our customers using best practice and professionalism that aligns with the CIPD.

Primarily, this role will manage the People transactional service, oversee payroll administration, data management and recruitment, with the support of the People & Culture Operations team.

Key duties and responsibilities

The post holder will:

-Lead the planning and delivery of the People & Culture Operations function with a focus on high-quality service.

-Oversee payroll administration, data integrity, and resolve complex customer queries.

-Motivate and develop a team to support a good employee experience.

-Regularly review team output using data analytics and make recommendations for improvements.

-Collaborate with key stakeholders to enhance workforce planning and the employee experience.

-Lead on people projects with the support of the Head of People & Culture and other stakeholders

Mind's equity statement

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.

We reserve the right to close this job advertisement earlier than the advertised closing date due to high interest. Applicants are advised to submit their application in early to avoid missing this opportunity.

About the team

We have big goals over the next few years.

We're going to be fighting for mental health in a way we never have before.

Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.

Team information

Will you join us?

At Mind, our Digital, Data, and Technology (DDaT) function is a strategic enabler, harnessing digital, data, and technology capabilities to build a secure, agile, and innovative organisation that drives sustainable success.

We have adopted a Hub and Spoke model, where the DDaT team serves as the central hub, providing expertise, governance, and strategic direction, while working in close partnership with teams across the organisation to embed digital, data, and technology best practices.

Our DDaT Strategy is built around four key pillars:

-Maximising Our Digital, Data & Technology as an Asset - Ensuring we make the most of our technology investments, data capabilities, and digital platforms to deliver impact.

-Creating a Digitally-enabled and Insight-driven Culture - Empowering our people to confidently use digital tools and data to make informed decisions and drive innovation.

-Modernising Our Ways of Working - Enhancing collaboration, efficiency, and agility through modern technology, robust governance, and streamlined processes.

-Using Digital, Data & Technology for Good - Aligning our digital and data practices with our values, ensuring ethical and responsible use of technology to support our mission.

Through our work, we are embedding digital, data, and technology at the heart of Mind, enabling us to respond to emerging needs, enhance our impact, and create a more connected and insight-driven organisation.

Key duties and responsibilities

The post holder will:

As Head of DDaT Enablement, you will be responsible for the design, implementation, and ongoing leadership of the Digital, Data, and Technology (DDaT) Enablement Framework, ensuring that the organisation fully leverages digital, data, and technology to achieve its strategic goals. This framework will serve as the foundation for driving digital transformation, fostering innovation, and embedding digital capabilities across the organisation.

In this pivotal role, you will lead the development of a DDaT Enablement Framework that integrates strategic alignment, data-driven decision-making, and cutting-edge technology solutions, while promoting robust governance, compliance, and security. You will oversee the creation of the DDaT roadmap, manage the delivery of digital transformation projects, and promote a user-centred approach to service design.

-Lead the development and implementation of the DDaT Enablement Framework, ensuring that it effectively supports the organisation's digital transformation and aligns with strategic objectives.

-Create and maintain a DDaT roadmap outlining future digital, data, and technology investments, ensuring they meet the evolving needs of the organisation and leverage emerging opportunities.

-Drive the delivery of digital, data, and technology projects within the DDaT Enablement Framework, ensuring projects are delivered on time, within scope, and aligned with business goals.

-Partner with the People & Culture and Talent Development teams to assess digital skills gaps, design and implement training programmes, and foster a culture of continuous learning and innovation.

-Lead efforts to upskill teams across the organisation, equipping them with the necessary skills, knowledge, and behaviours to thrive in a rapidly evolving digital landscape.

-Embed service design and user experience (UX) principles into digital transformation projects, ensuring that technology solutions are designed with the end-user in mind to improve operational effectiveness and drive impactful change.

-Promote agile methodologies and iterative delivery models across the organisation to enable continuous improvement and innovation, ensuring processes, tools, and technologies remain relevant and effective.

-Lead a team of DDaT specialists, ensuring the effective deployment of resources across projects, and providing support and escalation where necessary.

-Foster a collaborative working environment, ensuring the DDaT team works towards shared goals, contributing to the success of the DDaT Enablement Framework and overall organisational objectives.

-Track the performance and impact of DDaT initiatives using data analytics and key performance indicators (KPIs), reporting regularly to the DDaT Strategy Group and making informed recommendations for improvement.

-Lead change management efforts to ensure that DDaT initiatives are adopted across the organisation, engaging with key stakeholders to foster a cultural shift towards digital-first thinking.

-Build and maintain strong relationships with key stakeholders, ensuring clear communication, collaboration, and shared ownership of DDaT goals and objectives.

Mind's equity statement

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.

SANE is a UK-wide mental health charity working to improve the quality of life of anyone affected by mental illness. It aims to raise awareness and understanding of all mental health conditions; fight to improve frontline mental health services for individuals and carers; provide support, information and guidance through SANEline, Call Back service, email and text support; and promote and host research into causes, treatments and therapies through its Prince of Wales International Centre for SANE research.
 

About the role:

We are looking for people interested in providing compassionate support to people affected by mental health problems. This includes supporting people with severe mental illness, and carers, families and friends. You will provide support by telephone, email and text, as well as forming a close team with our skilled volunteers, who you will help to oversee through their development.

SANEline Support Officers provide support to callers with a wide range of mental health problems, via our confidential crisis line, SANEline that is open 365 days a year.

The role would be for up to 5 days per week, a mixture of daytime shifts and frequent evening & weekend work to cover a 365 day service operating until 10.30pm.

Working on SANEline requires empathy and resilience and we take pride in providing a nurturing environment and unwavering support to our teams.

Starting Salary: £26 - 28k per annum depending on experience

About you:

- You must have experience of working in the mental health field.

- You are personable, highly compassionate, and genuinely interested in supporting people from all walks of life.

- You are a warm and confident communicator.

- You can work collaboratively with your team and volunteers to ensure delivery of a high-quality service on SANEline.

We are also keen to hear from people interested in different hours, or bank work, in particular those with counselling, psychology or therapy qualifications.
 

What can you expect?

- To work within SANE’s framework, including regular check-ins, debriefs, and weekly team meetings. To receive the full SANEline training and further online training opportunities within specific areas.

- To become part of an established and diverse team.

- To gain exposure to a wide range of mental health problems.

- To gain valuable practical experience in providing emotional support to vulnerable people.

- A culture where team members support and learn from each other.

- A warm supportive and encouraging environment.
 

Requirements: 

• Ideally 1 year mental health work experience 
• To undergo an enhanced DBS check
• Expected start date – April 2025
• For bank staff - availability of a minimum of 1 day every week – this can include weekends.
   

Please note: This role may close early if a suitable candidate is found, please do not delay in submitting your application as interviews are taking place on an ongoing basis
 

Closing date: Midday 26th February 2025
 

To apply: Please complete your application before the closing date, addressing all areas on the person specification (downloadable below) and tell us why you want to work for SANE. Applications without a supporting statement will not be considered.

Project Officer - National Audit of Eating Disorders
£28,304 - £30,886 pa plus excellent benefits
Aldgate, London (including flexible working)
Fixed term contract until July 2027

This is an excellent opportunity for someone looking for a career supporting quality improvement (QI) in mental health services. We run an exciting series of QI programmes and national clinical audits, which provide important data that are driving forward improvements in patient care. 

The successful candidate will have a keen interest in data analysis, excellent organisational, report writing and communication skills. Responsibilities will include assisting with the design of data collection tools, the analysis of large datasets, writing national and other reports to a deadline, liaising with healthcare professionals and assisting in the organisation of events. Experience of using SPSS or other software for statistical and data analysis is essential.

The College values a diverse workforce and welcomes applications from all sections of the community, reflecting the population it serves.

We are committed to building and maintaining an inclusive and supportive culture, a place where we can all be ourselves and succeed on merit.  We aim to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.

We will provide appropriate reasonable adjustments for candidates who may have a disability.

We only recruit the best and in return for your commitment, the College offers an attractive salary and benefits.

We operate a hybrid working model of on-site and working from home/remote, which helps to ensure a flexible work life balance.

We welcome applications from all sections of the Community.

The Royal College of Psychiatrists is the professional membership body for psychiatrists and promotes excellent care for people with mental illness. It has 20,000 members and engages with government and the media as the leading voice of the UK’s mental health services. The College is a values-based organisation and, was named Charity of the Year in the European Diversity Awards.

Closing date: 5 March 2025.
Interviews: 21 March 2025.

Working Well Trust is a mental health and employment charity in London.  All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment. 

We are recruiting for an Employment Advisor who will be based in Enfield. The service has been awarded the IPS Grow quality mark and adheres closely to the principles of the IPS model in supporting people in to employment. This role will be working with clients who have mental health support needs, wanting to gain paid employment. 

Experience of employment support is not essential, it is more important that you share our passion and commitment to employment as an integral aspect of wellbeing and supporting people to find the right job for them. You will receive training on the IPS model and in supporting people with mental health issues. We welcome applications from people with lived experience of mental health, either personally or through a close contact.

You need to have a desire to support people to achieve their employment goals, and the ability to multitask and manage your workload effectively. Good organisation skills are essential for this role, in addition to an interest in mental health, and the role it plays in the workplace. The successful candidate will need to become comfortable in approaching employers, and showcase the advantages of our service in order to work with them to recruit our clients to fill vacancies and sustain employment.

You will work with clients (managing a caseload) who have mental health support needs, to assist them in securing sustainable paid employment in line with their preferences. You will deliver the IPS approach (for which training will be given); providing person centred support and guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment.

You will work as part of a mental health team (NHS Trust) maintaining positive and integrated relationships, fostering a holistic approach to recovery through employment. You will work closely with clinical teams, providing a coordinated approach that always remains client led.  You will also be working to targets whilst maintaining a high-quality service. 

If you would like to discuss this role please see the Job Description for contact details.

Please click apply to send your CV after answering the screening questions. 

Candidates need to clearly outline how they meet the person specification points in their personal statement.

Staff benefits include an employer contribution to a personal or workplace pension equivalent to 6% of gross salary. 30 days annual leave plus paid public holidays (FTE). 

Working Well Trust is an equal opportunities and Confident about Disabilities.

Closing date: Monday 24 February (09:00). Please note, we will be actively interviewing during this time and may close the vacancy early.

Telephone interviews: TBC

Final Stage interviews: TBC

At Student Minds, we’re seeking a dynamic Programmes Lead - Sector Improvement to oversee our flagship University Mental Health Charter (UMHC) Programme and Award, supporting universities to adopt a whole-organisation approach to mental health and wellbeing.
 

This is your chance to:

• Lead a team delivering sector-wide impact.
• Develop and oversee the delivery of ambitious programmes, ensuring they are sustainable and high quality.
• Build strategic partnerships across the HE and mental health sectors.

If you’re a strong leader with experience in programme management, stakeholder engagement, and change management, join us in creating conditions where every student can belong and thrive.

About Student Minds:
Student Minds is the UK’s student mental health charity. We work with students, professionals, and leaders to change the state of student mental health. Our work is growing, and we are looking for an experienced and dynamic Programmes Lead - Sector Improvement to join our team.

The Role:
As the Programmes Lead - Sector Improvement, you will play a pivotal role in overseeing our sector improvement programmes, providing strategic guidance, and driving change across the HE sector to improve mental health outcomes.

The UMHC framework, launched in 2019, is a set of evidence-informed principles supporting universities to adopt a whole-university approach to mental health and wellbeing. To support its adoption, Student Minds introduced the UMHC Award assessment process and a holistic membership programme (‘Programme’) for universities in 2021.

Through the UMHC Award and Programme, we aim to ensure every university and HE organisation in the UK adopts a strategic, whole-organisation approach to wellbeing and mental health, creating conditions where all students can belong and succeed in the ways that matter to them. This ambitious, impactful programme sits at the heart of the Student Minds strategy.
 

The Programmes Lead - Sector Improvement will:

• Lead National Programmes: Manage a team delivering the UMHC Programme and Award Assessments, working closely with the Head of Programmes to set strategic direction and ensure successful delivery.
• Recruit and Train Assessors: Lead a team of over 40 Assessors to deliver the UMHC Award Assessment process to approximately 16 universities annually.
• Develop Events and Resources: Plan and deliver conferences, online and in-person events, and resources for our growing membership base (113 universities and counting in 2024/25).
• Build Strategic Relationships: Engage with the HE and mental health sectors to foster partnerships, identify needs, and drive improvement.
• Financial Oversight: Support annual fee reviews and manage a complex programme budget with significant income and expenditure.
• Drive Organisational Thinking: As part of the Leadership Group, contribute to shaping the future of sector improvement opportunities at Student Minds.

We are seeking a resilient, adaptable, and accountable leader who thrives in a dynamic and evolving environment.

Essential Skills and Experience:

• Proven experience managing complex programmes and achieving strategic objectives.
• Strong commercial awareness with a track record of balancing cost, quality, and time effectively.
• Extensive experience in change management, including leading teams through transitions.
• Excellent stakeholder management skills, building and sustaining strong relationships.
• Strong team management and conflict resolution capabilities.
• Public speaking experience, with confidence in presenting complex ideas to diverse audiences.
• Knowledge of system change approaches, with adaptability to evolving processes.

Desirable Skills and Experience:

• Experience leading an Award Assessment Programme.
• Knowledge of the HE sector.
• Experience in or knowledge of the mental health sector.

How to apply

If you’re ready to lead our digital evolution and make a meaningful impact, we’d love to hear from you!

1. Download the recruitment pack in the document section at the bottom of this page, where you’ll find more information about the role including responsibilities and person specifications. 
2. Download and complete our application form -instead of collecting CVs, we use an application form to ensure fairness and equal opportunity for all. 
3. Upload your completed application form. 

Application deadline: 23rd February
1st stage interview:5th March (online via Google Meets)
2nd stage interview: 12th March in person at our Leeds office

Main function of job

This is a key role in the Bereavement Support Service. The team provides a wide range of services, including the Helpline, online enquiries, online community, Family Days, and online and printed resources.

The aim of this post is to provide consistent, high-quality emotional support to bereaved families who seek support from the Lullaby Trust.

1. Proactively engage bereaved families with the support service, respond to bereavement support enquiries and ensure anyone seeking advice and support on bereavement is given a high-quality service in a timely way.

To be the primary contact for the bereavement support services.

To cover and answer the bereavement support helpline and online enquiries responding within the set guidelines and KPIs for the department.

Proactively engaging with bereaved families through social media and other online platforms.

Ensure any safeguarding concerns are actioned in accordance with the organisations Safeguarding policy

Send materials to bereaved contacts, including bereavement packs and follow up e-cards,  and ensure all paperwork and databases are updated with each contact in line with the department guidelines, including Raiser’s Edge, Excel databases.

Ensure any messages on Bereavement Support FB Groups are monitored and advice is given via befrienders where appropriate

To arrange face to face events for bereaved families including family days, York Carol Service and memorial events to an agreed programme.

Work with the Engagement Team around social media bereavement support posts.

 2. Respond to all enquiries regarding the Care of the Next Infant (CONI) programme.

Respond to CONI enquiries from families and professionals and pass referrals to the CONI team in a timely way.

Update the CONI spreadsheet on enquiries progress and outcome.

Ensure families are offered Bereavement Support

3 Manage the Befriender programme with the Head of Support and Information and deliver training to befrienders and support befrienders in their role.  

Support Befrienders in their work by maintaining regular contact and support, offering advice and guidance when required.

Keep Befriender records up to date

Allocate Befrienders when required, ensuring there is an even spread of work between the befrienders

To collate, finalise and send out the Befriender newsletter on a monthly basis in conjunction with other members of the Team

Plan and deliver befriender training to new and existing befrienders

Support befrienders in their role and deliver regular online catch up sessions.

Help with the organisation, administration of the Befriender Conference and other events, facialitaing sessions and presentations.

Support the administration and preparation of Befriender Training, attend and participate when required and assist with the new befriender digital documents.

5 Ensure the bereavement support services are promoted to bereaved families and professionals working with bereaved families

Assist with the facilitation of Bereaved Families’ Panel and running online sessions.

Keep up to date with the bereavement support world including joining National Bereavement Alliance, Child Bereavement Network and research around grief and bereavement.

Attend events as required to represent the Lullaby Trust’s bereavement support services

6 Ensure the records and services of the department are kept up to date

Ensure bereaved contacts are added and updated on Excel and Raiser’s Edge

Maintain ongoing knowledge and training on the Lullaby Trust’s advice and the scientific knowledge behind this advice

Collate statistics, as required on areas of work within the support services team.

Assist with the services’ evaluation and impact processes including self-evaluation feedback.

Provide other administrative support to the team as required.

Other:

Attend and participate with External Supervision sessions.