Membership Manager Jobs

We have an exciting opportunity for a passionate, analytical and coordinated individual to join us as a Membership Operations Manager at the Royal College of Radiologists (RCR), the examining and membership body for consultant radiologists and consultant oncologists.

This is an exciting opportunity to lead the delivery of an efficient and effective membership function, overseeing renewals, queries, and data management. Leading a high-performing team of four, you will also oversee the delivery of our admission ceremonies, which are key engagement events for new Fellows. Your focus on using insight, being process driven and being data led in approach, will be important to maintain high retention rates and meet KPI targets, to support business activities, growth and income. 

If a role as the driving force behind our membership services interests you, we welcome your application!

What you’ll do:

• Be accountable for the delivery and operations related to the member life-cycle; this includes but is not limited to, new member applications, payments, member benefit administration, renewal, resignations arrears processes to meet KPIs and drive strong retention. 

• Manage the members’ annual renewal to ensure we reach KPIs and projected income targets to support the activities of the RCR while delivering a professional and seamless process.

• Monitor and report on monthly membership growth and make recommendations for action as to Director.

• Be an advocate and spokesperson for membership operational activities as required for internal and external stakeholders.

• Assist in the development and implementation of membership strategies and initiatives with the Directorate of Communications or other Senior Managers.

• Lead and oversee planning and development membership events including Admission Ceremonies, or other engagement events within the team.

• Oversee planned workloads for the Membership Operations Team to ensure they are meeting expected customer service standards, outputs and deadlines, while providing an achievable and fair distribution of work among team members

What you’ll need:

• Knowledge of membership systems and procedures

• General knowledge of or interest in the health sector and issues in healthcare and public policy

• Experience of working in a membership organisation

• Experience of using and developing a client relationship management (CRM) database

• Experience of delivering and embedding exceptional customer service

• Skilled manager of people, able to bring together, motivate, co-ordinate and develop a team

• Effective oral and written communication skills

• Effective level interpersonal skills, including ability to work collaboratively and build and sustain effective working relationships with a diverse range of colleagues, partners and stakeholders

Please find out more about the role and instructions on how to apply from the candidate pack.

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Membership Engagement Manager
£45,864 pa plus excellent benefits
London WC1 and home-based
35 hours per week

The Membership Engagement Manager is a crucial role for the College as you will champion the value of RCPCH membership, enhancing the member value proposition and take the lead on improving the College's engagement with its members.

As Membership Engagement Manager, you will collaborate with teams and members throughout the College to deliver the operational plan, analysing member data, survey outputs and the external environment to identify trends and gain insights and intelligence which inform the value proposition.

Reporting to the Head of Membership and collaborating across all teams to identify and map opportunities to recruit and retain members, you will lead on all membership website content, marketing literature and communications related to Membership to improve the onboarding process, renewal cycle and awareness of what the College does for members.

In addition, you will establish and deliver a programme of events for senior members and Fellows, whilst ensuring the RCPCH stands engage members effectively at the RCPCH annual conference.

Educated to a good standard, you should have experience of working for a membership organisation and have a strong track record in project management.

With proven experience in developing initiatives that drive membership engagement, you should have excellent copywriting skills along with outstanding communication and interpersonal skills, being able to demonstrate the ability to influence, collaborate and present to senior stakeholders.

A management or project management qualification along with experience of conducting market research and developing membership value propositions would be desirable.

The Membership Services Team, part of the Membership, Policy & External Affairs Division, plays a vital role in the College. The team reports to the Head of Membership and supports over 24,000 members worldwide while managing a budget of £7 million. Their key responsibilities include developing the member value proposition, ensuring the smooth operation of membership services, and enhancing member engagement. 

The Royal College of Paediatrics and Child Health sets and maintains standards for the education and training of all doctors working in paediatrics and child health in the UK. We advocate on child health issues at home and internationally. Additionally, through a variety of activities, the College influences the quality of medical practice for children in hospital and in the community. 

The RCPCH has more than 23,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Lead, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work. 

The RCPCH champions Equality, Diversity and Inclusion. Our workplace is inclusive, offering a supportive environment where staff can thrive. The College is keen to accept applications from people with protected characteristics. We believe that our staff should represent all of the diverse communities we serve. Join us to help realise our vision of a world where every child is healthy and well. 

The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home.

Closing date: 16 January 2025
Interviews: 23 January 2025

As our Membership & Marketing Manager, you will be a crucial part of the team, reporting to the Head of Membership, Marketing and Engagement alongside the Campaigns Manager. The team also includes the Communications and Marketing Assistant. This is a new role, specifically designed to support growth in membership and income during the next phase of Waterwise’s journey - increasing our reach and impact on water efficiency both within and beyond the water sector.

The role involves leading on the delivery of the membership and marketing strategy, working across the team to promote Waterwise’s income generating products and services. You will manage external communications across a range of channels, including website management, social media, email marketing, public relations and media engagement work. You will also act as the main contact for Waterwise members, servicing and retaining Waterwise Supporters, Affiliates and Corporate Partners. You will be a key part of our middle management and will be expected to operate at both strategic and delivery level.

We need someone who is proactive and motivated, with excellent communication and organisational skills. You will have a track record in managing marketing activity across a variety of channels, and of working in a membership organisation and delivering member services or communications - and an ability to manage and prioritise a varied workload. Your values will be a good match with ours, and you will share our commitment to equity, diversity and inclusion; and wellbeing. You will be eligible to work in the UK.

Waterwise is the leading independent voice in the UK for using water wisely, for the benefit of people and the planet. Our vision is that water is used wisely every day, everywhere, by everyone. We are the UK’s conscience on water efficiency, on behalf of people and the planet, and are experts in water efficiency policy, regulation, research, behaviour and campaigns. We are a happy and growing team, and our staff survey reflects that the CEO’s number 1 priority is staff wellbeing - followed in second place of course by water efficiency, our mission. 

Please see our Equity, Diversity and Inclusion Statement here. 

At Waterwise, we know diversity fosters creativity and innovation. We are committed to

equality of opportunity, to being fair and inclusive, and to being a place where all belong. For this role we therefore particularly encourage applications from candidates who are likely to be under-represented in Waterwise’s workforce. These include people of the global majority, LGBTQI+ people, and men.

How to apply 

To apply for this role, you will need to answer role-related questions. Click here to apply.  The closing date for applications is 23:59pm on 13th January 2025. There will be a two-stage interview process. First interviews will be held on 22nd January 2025 on Zoom and second interviews will be held on 29th January 2025 in person in London. We will refund travel expenses within our expenses policy.

We will consider flexible working requests within this role - please state your preferred hours  and working pattern in your application.

We are looking for an experienced Finance and Operations Manager with outstanding organisational skills who is passionate about ensuring great outcomes for children and young people.

As Finance and Operations Manager, you will be responsible for developing and implementing systems and processes that ensure the smooth and efficient operation of Young Manchester’s core activities and diverse programmes. You will work closely with the CEO to oversee the day-to-day operations of a dynamic and fast-paced charity; ensuring efficient workflows, managing team performance, supervising financial operations, and coordinating key operational activities.

This role is particularly vital as Young Manchester continues to expand its grant portfolio, attract additional funding to the city, provide infrastructure support to its network of local youth organisations, and grow its youth consultancy service, collaborating with businesses across Manchester.

The postholder will be critical in maintaining our standard of work and commitment to ensuring children and young people are shaping Young Manchester’s work, in order to maximise impact and opportunities for young people. In this role, there is ample scope for an ambitious, creative and organised person to develop this post and be part of an exciting new chapter for Young Manchester.

We are seeking an enthusiastic Volunteer Manager to join our small, collaborative team. You will be a proactive, organised individual with experience of working with volunteers and a talent for building strong relationships. This role is ideal for someone who thrives on variety and is committed to enhancing the experience and contributions of volunteers. 

As Volunteer Manager, you will oversee all aspects of volunteer management, including recruitment, training, development of new volunteer projects, and ongoing support. You will be willing to develop and deliver training programmes yourself where needed and identify and support volunteers to take on roles such as trainers and facilitators. A key focus will be ensuring volunteers are well-prepared and integrated into ADCH activities. 

As part of a small team, you will need to be hands-on and flexible, taking on a variety of tasks and supporting organisational events and projects. With occasional travel and overnight stays required, this role suits someone adaptable, resourceful, and ready to make a meaningful impact. 

If you are an innovative and driven individual ready to embrace this challenging and rewarding role, we’d love to hear from you! 

This is a 12-month fixed-term position, with the potential for extension subject to securing further funding.

Closing Date: Monday, 13th January 2025, 5pm. 

Interviews: Tuesday 21 January 2025 at Birmingham Dogs Home, Solihull.  

If you do not hear from us within 5 days of the closing date, please assume you were unsuccessful on this occasion. Please note that we reserve the right to close this post early, should we receive a high volume of applications. 

Further details about the role, including key responsibilities and criteria, can be found in the job description within our recruitment pack. Please ensure you review the pack carefully before beginning your application. 

This role is made possible thanks to support from Pets Foundation 

We are looking for a dynamic and experienced systems manager to support, manage and improve systems within our rapidly evolving charity. 

In this role, you’ll be responsible for providing in-house systems support and systems administration for platforms and systems used by nurtureuk’s team, with a particular focus on Salesforce, working alongside external developers and outsourced IT support. You’ll also be responsible for providing key support on information security.

Nurtureuk is a charity that has been working with schools for many years to improve the social, emotional, mental health and wellbeing (SEMH) of children and young people. We help schools remove barriers to learning by promoting nurture in education. 

We believe in a whole-school approach to promote access to education for all. With increasing numbers of children and young people affected by social, emotional and behavioural difficulties inhibiting their progress and limiting their life chances, nurtureuk has developed a range of interventions and support to give vulnerable children and young people the opportunity to be the best they can be. 

With the continued school attendance crisis, rise in exclusions and misunderstood behaviour support, the need for our work has never been greater, and the potential is clear. We have a dedicated team, trustees, and a CEO who is passionate about education and the development of young people. 

Your main responsibilities will include: 

• Acting as asset owner of nurtureuk’s internal systems 

• Providing internal administration and development of Salesforce CRM

• Leading discovery and development projects to improve nurtureuk’s internal systems 

• Managing external developers and support contracts related to systems

• Supporting administration of an information security management system to maintain ISO27001 accreditation

• Managing systems access and changes to systems, access rights and privileges

• Maintaining data infrastructure for dashboarding and reporting

• Providing support and training to colleagues on key aspects of internal systems 

To be successful in the role, you'll have all or most of the following:

• Strong technical skills and a digital-first mindset 

• Experience in maintaining and improving Salesforce and other systems 

• Strong organisational skills with the ability to prioritise, manage time effectively and meet deadlines whilst working independently and proactively 

• Project management experience 

• Creative problem-solving skills 

• Ability to work in a team environment, and good interpersonal skills 

• Ability to develop and maintain good working relationships with a range of stakeholders 

• Good attention to detail, and the ability to keep accurate records and work at pace 

• Familiarity with information security principles 

• Familiarity with transforming, cleansing and maintaining data

Employee benefits

Nurtureuk is a fully remote employer, and we operate with a strong culture and commitment of trust in the team. We supply the resources necessary to create a comfortable working environment from home. We allow for flexible working to be self-managed by the team, so they may work around their other personal commitments. 

All employees receive 25 days’ annual leave plus an additional day for each full year of service, up to a limit of 30 days. This is in addition to all bank holidays and Christmas office closure. Nurtureuk pays a 5% employer contribution to pensions and also offers a Medicash employee benefits package. This includes cover for a virtual GP, routine dental and optical care, specialist consultations/diagnostics, complementary and alternative therapies, prescriptions, flu jabs and discounted gym membership. There is also access to a 24/7 Employee Support Service providing mental health and wellbeing support.

The Epilepsy Research Institute serves as the central hub for the epilepsy research community. Our mission is to radically advance research into the causes, prevention and treatment of epilepsy and associated conditions. The Institute aims to strengthen the epilepsy research ecosystem by driving strategic investment and developing partnerships and collaborations between academia, the NHS, industry, funders, patient groups and people affected by epilepsy. Central to all we do is a culture of advocating and actioning the research priorities of people affected by epilepsy.

Underpinning our strategy are six themed research programmes, each with a task force group led by leading UK scientists and clinicians. These research themes are driving a programme to secure large-scale research investment which will feed into an overall roadmap for research into epilepsy.

The Institute is building an ecosystem that will attract the best researchers, foster an ambitious and inclusive culture of collaboration and enable research into epilepsy to flourish.

The Institute is seeking to employ a Finance Manager to lead the financial administration of the organisation through its next stage of development.

We are looking for an experienced Finance Manager, a qualified accountant who is ideally experienced in working with a charity or research environment. The post holder will be a self-starter that relishes a challenge, demonstrates full ownership of their role and who is prepared to support and develop the finance function of the Institute. They will need to be a hands-on Finance Manager who understands the mechanics of working within a small organisation, with competing and evolving priorities.

Application is by way of a CV and a covering letter containing a supporting statement that highlights why you are interested in the role and charity and how your experience fits the needs of the charity as set out in the person specification. 

Are you looking for a flexible role in a position that can really make a difference? If so, maybe you could be our next Finance Manager.

Possability People is a pan-impairment disability charity based in Brighton. We work with people with a number of health conditions, including mental health, as well as older people. We support people through a number of services and projects with a passionate and dedicated staff team. We empower and enable those we work with to live the lives they choose.

The Finance Manager is a key member of our team. You will be responsible for the accounting and financial management of the charity and its trading company. You will be responsible for reporting on the financial performance to Trustee Board and the Finance Sub-Committee.

In liaison with the Chief Executive Officer (CEO) and Chief Operating Officer (COO), you will lead on agreeing departmental and overall budgets. You will be responsible with the CEO for ensuring a high quality and effective working of the charity including compliance with all its financial policies and statutory requirements.

This role can be worked flexibly; at home, hybrid, or in our office in Kemp Town Brighton, and on the days and times that suit you, whether that’s mornings, afternoons, or even evenings.

Part time post 18 hours per week, 0.51 full-time equivalent FTE)

Salary £40,000 per annum (pro-rata)

Closing Date: Friday 10 January at 9am

Interview: To be confirmed, but likely Thursday 16 January

TO APPLY please visit our website.

Volunteer Opportunities also exist in various areas in the organisation. It would be great to hear from you.

We actively encourage applications from disabled people in accordance with a policy of equal opportunity. We guarantee an interview if you demonstrate you meet the essential criteria and have let us know you’re a disabled person.

Registered Charity No. 1114435, Company Ltd. By Guarantee No: 05706441

Are you ready to lead and inspire? We’re thrilled to recruit for the position of Head of Membership Services at Kingston Students’ Union. This is an exceptional opportunity to shape the future of our Membership Services, making a meaningful impact on the lives of Kingston students.

As a key member of the Senior Leadership Team, you’ll lead the strategic planning and development of our Membership Services teams. Your mission: to deliver outstanding operational services that create a tailored, student-focused offering. By reflecting on the diverse needs of our student communities, you’ll drive engagement and elevate member satisfaction to new heights. 

This is a dynamic role where no two days are the same. From developing innovative strategies to supporting talented teams, you’ll thrive in a fast-paced environment that values creativity, collaboration, and results. If you’re passionate about empowering students and delivering exceptional experiences, we’d love to hear from you. 

Not sure you tick every box? 

If you think you have what it takes to join our team but don’t meet every point in the job description or person specification, we’d still love to hear from you. Let’s have a chat to explore how your skills and experience could help us achieve great things for the Union and our members. 

We can’t wait to see your application! 

Click this link to view the full job description 

Closing Date for Applications: 27th January 2025 

We are a not-for-profit organisation committed to increasing the diversity and numbers of young people entering engineering and technology to meet the future workforce needs, as well as promoting roles that help us work towards net zero and drive environmental sustainability.

This role is a fantastic opportunity for an experienced manager wanting to take ownership for strategy development, or a specialist seeking to take the next step in their career. With experience in grant funding – from trusts, foundations or government – you will build on EngineeringUK’s pipeline of prospective funders, take the lead on developing proposals, and relationship-manage our most significant funders to have a direct impact on our mission to increase the number and diversity of young people enabled to choose engineering and technology careers.

We are looking for a self-starter with an approach to collaboration which gets the most out of colleagues when working on cross-department projects. You will have persuasive writing skills, with the ability to condense technical information into something impactful and easy to understand. You will also have strong attention to detail, with the ability to manage multiple tasks concurrently, and prioritise the things which will best achieve our strategic goals. Most importantly, you will live EngineeringUK’s values, will be committed to our mission, and have a passion for fundraising.

About EngineeringUK

Our purpose is to drive change so more young people choose engineering and technology careers.

Our vision is that the UK has the workforce needed for engineering and technology to thrive, to improve sustainability and to achieve net zero.

Our mission is to enable more young people from all backgrounds to be informed, inspired and progress into engineering and technology.

In the UK, we don’t have enough engineers and demand is going up. So, we need more young people to realise there could be a future for them in engineering and technology. To really thrive, we need a stronger, more diverse and representative workforce and for that we have to do things differently to make engineering more appealing.

We are a not-for-profit working with hundreds of organisations across business, education, professional institutions and the third sector so we can all grow the future talent pool together. We drive that collective effort through research and evidence, leadership, activities for schools and advocacy, with a focus on long-term sustainability.

We guided by a series of values that we apply to all our activity:

• We are inclusive and care about diversity. We understand that we have different needs and create opportunities for everyone's voice to be heard
• We are collaborative. We listen, share and work in partnership to achieve our vision
• We are curious and keen to learn. We challenge ourselves and others to innovate and experiment
• We are insightful. We evaluate what we do and draw on research to make decisions and to improve our collective understanding
• We are driven by a strong sense of purpose. We are determined to make an impact and achieve our goals

About the role

We are looking for a passionate and skilled Trusts & Foundations specialist to expand EngineeringUK’s relationships in this field and develop grant-funding as a core income stream for our work. We receive significant funding from grant funders already but are looking to scale this income stream. This gives the successful candidate the opportunity to have an early impact and have influence over the direction of our strategy for grant-funding.

Whilst this is currently the sole role focusing on this area, you would be supported by the Director of Business Development & Partnerships and the Chief Executive, both of whom have experience in this type of fundraising. Senior level engagement and support means we can be flexible to the level of experience of the successful candidate, making this role a great opportunity for an experienced Manager wanting to take ownership of a strategy, or for a Specialist looking to take their next step and develop their strategic skills.

The Trusts & Foundations Manager role will be part of the Business & Industry team (11 people), who have responsibility for all funding and industry relationships across EngineeringUK. The team works strategically with stakeholders across the engineering, technology and education sectors, to support our mission to increase the number and diversity of young people choosing engineering and technology careers. Opportunities for funding include our bursary programme, in-school programmes such as EnergyQuest and Climate Schools, Big Bang Programme, supporting our community of Code signatories, and developing new programmes.

Once funding is secured, the postholder will account manage the relationship and see the project through to contract-end. Therefore, in addition to being able to secure new funding, interest in and experience of delivering excellent account management is essential.

Whilst the core focus of the role will be on developing relationships with trusts & foundations, there may also be some opportunities to explore key relationships we hold in government, particularly for some larger projects we have on the horizon.

The role is London based at our office at 10 Lower Thames Street, London EC3R 6EN and may involve some travel in the UK.  We believe that hybrid working has many benefits and are pleased to offer flexible working with a baseline of 2 days (or 40%) a week in our vibrant central London office overlooking the Thames. We also offer core hours of 10am to 4pm. Further details on our flexible working practices can be discussed at interview or you can reach out to a member of our HR team.

Further details of the role can be found in the job description and person specification.

Person specification

Essential Skills / Competencies

• Experience of identifying, securing and delivering grant-funding from trusts, foundations and/or government.
• Good understanding of the grant-giving environment, with the ability to quickly identify the spaces and conversations your organisation should be engaging in.
• Experience of building and prioritising a pipeline.
• Confidence securing introductions to new people and organisations in-person, virtually, and through written correspondence.
• Excellent writing skills, with the ability to condense detailed information and present it in a compelling and persuasive way for a variety of audiences.
• Excellent relationship management skills, with the ability to quickly build rapport, understand, and respond to the needs of both internal and external stakeholders.
• Strong record keeping, with experience of using a CRM for maintaining records and reporting.
• Ability to understand and present financial information for a funder.
• Ability to make decisions quickly and aptly with minimal supervision, whilst consulting as widely as appropriate when the situation warrants it and/or in line with organisational ways of working.
• Strong attention to detail and good time management.
• Commitment to our mission and values, you will be able to engage with our values and work in a way that supports our commitment to equity, diversity and inclusion.

Desirable skills/competencies

• An understanding of education and/or STEM, especially in the funding environment, would be advantageous but not essential.
• Experience of writing and delivering a strategy. 
• Financial management skills.
• Formal education qualifications are not required, but evidence of continuing professional development is very welcome.

EngineeringUK is committed to being an inclusive workplace, where everyone feels they belong.  This is supported by the dedicated work we are doing to ensure our policies and practices are inclusive and that our staff are trained to be able to fulfil this commitment.

We value the benefits of a diverse workforce and encourage applications from people of all backgrounds and experiences.  Our recruitment process is designed to be as accessible and inclusive as possible and to ensure people are individually assessed regardless of their backgrounds or characteristics. We are an equal opportunities employer and are open to flexible working, including job share.

Applying for this role

Applications
 

If you would like to request to submit your application in an alternative format to support accessibility, please let us know.
 

The deadline for applications is midday 12th January.

Interviews

Applications will be assessed against the requirements for the post as set out in the Role Profile and Person Specification.

We are a Disability Confident committed employer. We guarantee an interview to any disabled people who meet the minimum requirements of the role. Additionally, if there are any reasonable adjustments we can make to make this process easier for you then we are happy to do so. Just complete the relevant sections of the online application form. 

We aim to notify candidates who have been shortlisted on 14th January.  If you have not heard from us after this date, please assume that you have not been successful.

First interviews will be held on 17th January.

What can we offer you?

• Competitive salary
• 28 days paid annual leave (plus bank holidays), in addition we normally close for the Christmas week
• Competitive pension (10% employer contribution)
• Annual bonus opportunity
• Flexible working
• A vibrant office with terrace overlooking the Thames embankment and Tower Bridge
• Employee Assistance Programme
• Life Insurance (4 x salary)
• Long term illness/incapacity insurance cover (permanent health insurance or PHI)
• Annual private health check for all employees over 40 once they have completed their probationary period and to employees over 35 after 3 years’ service
• Discounted gym membership
• Yearly flu vaccination

The successful candidate will be employed by Global Health Partnerships, but will be seconded to work on the Nursing Now Challenge, a programme of the Burdett Trust for Nursing. The Nursing Now Challenge was launched in 2021 with the aim of supporting health employers around the world to create leadership development opportunities for their student and early-career nurses and midwives. Over the last three years, this mandate has evolved, and the Nursing Now Challenge has welcomed individuals, as well as organisations, becoming an invaluable space for student and early-career nurses and midwives to convene, share experiences and learn from one another.

MAIN RESPONSABILITIES

The Membership & CRM Administrator will support and expand the growing network of individuals and organisations that are members of the Nursing Now Challenge network. This role is vital to optimise member experience and enhance the value and impact of the Nursing Now Challenge, which is dedicated to championing leadership development for student and early-career nurses and midwives. The main purpose of this role is to manage the Nursing Now Challenge membership database, using existing CRM tools and software, and ensure positive and proactive engagement with members of the Nursing Now Challenge network as well as its existing and prospective collaborators. The successful candidate will also be required to manage the day-to-day administrative tasks associated with the running of the Nursing Now Challenge. They will also be responsible for the project management of various workstreams.

• Oversee the registration process for new members, guiding them through the onboarding process and ensuring alignment with programme requirements.
• Track and report on member engagement metrics, leveraging data insights to drive retention, satisfaction, and continuous improvement.
• Prepare comprehensive, weekly reports that provide insights into membership growth and development.
• Ensure member information is up to date and stored in accordance with GDPR requirements. KEY RESPONSIBILITIES CURRENT RECRUITMENT
• Conduct regular needs assessments and check-ins with members to identify opportunities for enhanced engagement.
• Respond to member inquiries promptly, providing resources and guidance to support their full engagement with the Nursing Now Challenge network. In collaboration with the Director of External Relations, develop and execute a robust engagement strategy with evaluation of impact.
• Provide administrative support including: scheduling meetings with and for the Nursing Now Challenge team and relevant partners/ members, ensuring that accurate notes/ minutes are taken where appropriate and shared with the required stakeholders, manage timely and accurate follow-up reports and actions.
• Organisation of Nursing Now Challenge Board meetings and preparation of all associated paperwork, including meeting papers and minutes
• Maintain Nursing Now Challenge team project tracker
• Support the Programme Director and Director of External Relations with reporting to the Burdett Trust for Nursing Board of Trustees
• Participate in any staff development and training activities as deemed appropriate for personal and professional development.

WHAT WE OFFER

• Flexible working hours
• Enhanced Maternity and Paternity leave benefits
• Confidential Employee Assistance Programme
• 25 days annual leave plus three days off between Christmas and New Year
• Annual learning & development allowance
• 5% employer pension contribution when an employee contributes 3%.
• A friendly, supportive work environment. 

HOW TO APPLY

Candidates can apply by submitting a maximum two-page cover letter stating why they are interested in this position, what they would bring to the role and how they fit the person specification. This letter should be submitted with a CV by Friday, 10th January, with ‘CRM Admin’ in the subject line.

If you have any question or would like to discuss this role reach out to the contact in the Job Pack attached. This post is UK based. Non-EC nationals will require current and valid permission to work in the UK

For further info please read the attached job description.

Membership Specialist

Would you like to work in a dynamic forward-looking organisation as the Membership Specialist, where you can help to advance, promote, and maintain high standards of practice of psychotherapy and psychotherapeutic counselling for the benefit of all?

Position: Membership Specialist

Location: Hybrid/London (in the office at least once per month on average)

Contract: Permanent

Hours: Full and part time hours considered

Salary: £30,324 per annum (FTE) (pro rata for part time hours)

Closing Date: Monday 20th January 2025

Please note we reserve the right to close the vacancy once we have received sufficient applications, so we encourage you to apply as early as possible.

About the Role

We are looking for a Membership Specialist who is passionate about mental health service provision in the UK, to join a vibrant and thriving team. You will provide a frontline service for customer enquiries and help us to maintain our registers in the public interest. You will be pivotal in capturing essential data and processing associated transactions.

Key responsibilities include:

• Provide general enquiry services to members, non-members, and members of the public, including being part of a pool of staff responsible for dealing with enquiries by telephone, emails, social media, and postal enquiries.

• Develop and maintain a broad understanding of the administration and regulatory procedures relevant to the updating of member records, admission to a category of membership, and processing of subscription details. Such day-to-day activities require the ability to follow defined operations to a consistently high standard.

• Ensure accurate and timely processing of applications for our membership, following defined guidelines and processes. Produce reports from CRM systems as required.

• Be responsible for the administration of the renewal process for individual members, ensuring renewals, reminders, generating certificates, and lapsing are carried out accurately within specified timescales.

• Proactively identify and suggest feedback and ideas about new membership grades, member benefits, and new products and services to managers.

• Proactively market membership services, providing consultative advice on the range of services and benefits related to membership grades.

About You

This is a role for an individual who enjoys using technology and software applications, and has experience of working with databases, emails, documents and spreadsheets. You will have an opportunity to support an important cause where there is a growing demand in society for greater choices of high-quality mental health service provision. In short, it is an opportunity to make a real difference.

You will need to have the following skills and experience:

• Minimum of 1 years’ experience in a similar remote customer service role.

• Confident using technology and software applications, with experience of working with databases, emails, documents, spreadsheets, and videocalls.

• Strong communication skills, both written and verbal, with experience in working with remote team members and stakeholders.

• Demonstrated ability to work collaboratively with colleagues, share responsibilities, and support one another in achieving common goals.

• Demonstrated ability to consistently meet and exceed targets, in areas such as email and telephone quotas for example.

• Ability to work independently with minimal supervision, making well-informed decisions, and taking ownership of tasks and projects.

About the Organisation

The employer is the leading professional body for psychotherapists and psychotherapeutic counsellors. Alongside professional support for members, they are the leading research, innovation, educational and regulatory body working to advance psychotherapies, and emotional and mental wellness for the benefit of all. They represent training organisations and over 8,000 individual therapists - working privately or in the NHS or voluntary sector - offering a wide variety of psychotherapeutic approaches or modalities.

You may have experience in areas such as: Membership Assistant, Member Services, Membership Development Manager, Customer Service, Membership Marketing Manager, Membership Database Manager, Membership Engagement Manager, Membership Officer, Membership & Communications Manager,  etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Title: Evidence Uptake and Learning Manager (Maternity cover)

Salary: circa £38,000 to £44,000pa

Location: UK remote - with occasional travel to Haywards Heath

Contract: 12-month Fixed Term Contract

Hours: This is a full-time role – 35 hours per week

About the role

Sightsavers is currently seeking an experienced Evidence Uptake and Learning individual to join our team and manage a range of research evidence uptake and learning activities across the organisation. This role is key in ensuring that evidence from research and other data sources is easily accessible, appropriately stored, and used by different stakeholders within and outside Sightsavers.

High quality evidence and evidence uptake are critical for our programmes and advocacy. We hold an independent research organisation status by UK Research and Innovation and make significant investments in generating evidence from research, evaluations and routine programme systems.

The post holder will work closely with different teams across the organisation to ensure that effective user-friendly mechanisms and systems for evidence uptake and learning are in place and widely used.

Further duties include:

1. Manage and continuously improve existing mechanisms for consolidation, storage and sharing of research evidence produced at Sightsavers, including evidence trackers, dashboards, websites, and online libraries.

2. Facilitate dissemination of Sightsavers research internally to support learning; organise learning seminars and workshops; produce and disseminate the Research team’s bi-monthly newsletter.

3. Manage the curation of content for a research evidence library and produce a bi-monthly research evidence newsletter to facilitate the use of research evidence across the organisation.

1. Working closely with the Communications team, develop new approaches and tools to disseminate research evidence, such as visual abstracts, videos, podcasts, etc., to reach wider audiences and enhance the content of the research centre website.

1. Contribute to the development of technical documents to disseminate research results, such as research summaries, peer-reviewed publications, policy briefs and blogs.

2. Contribute to the implementation of Sightsavers’ strategic organisational learning framework, including the design and piloting of processes and tools to embed learning in projects.

3. Contribute to the consolidation of evidence to feed into Sightsavers’ thematic learning questions, improving organisational understanding of key thematic challenges and ensuring the learning informs programme design and adaptation.

Skills and Experience

As the successful candidate you will have a relevant Master’s degree or equivalent professional experience, possess knowledge of research and evaluation methodologies, and be able to travel internationally for up to 12 weeks during the contracted period.

Further requirements include:

• Demonstrable experience of using a range of approaches and tools for communicating research to a variety of audiences and encouraging uptake into decision-making

• Experience of facilitating meetings, and working in multidisciplinary and multicultural teams

• Fluent written and spoken English

• Written and spoken French and/or Portuguese (desirable)

• Excellent analytical skills

• Strong project management skills

• Relationship building skills with internal and external audiences – a highly collaborative approach, and willingness to adopt a ‘customer focus’

• An understanding of and commitment to equality of opportunity for people with disabilities.

• An understanding and commitment to accessible practices.

This is a highly varied and involved role and the above is not an exhaustive list of duties or required professional skills. Please see the Job Description for full details.

Candidates are welcome to demonstrate their ability to match the person specification by expanding on how their experience, training and/or qualifications might have provided them with the knowledge or skills required for the role. Successful candidates will be appointed on merit.

Benefits 

Sightsavers offers some fantastic benefits. Our comprehensive benefits package includes generous annual leave allowance, pension, season ticket loan, cycle to work scheme, discounted gym memberships and wellness discounts. If you choose to work in or are visiting our collaborative, modern office space, you will find it an easy 20-minute train journey from Brighton or 45 minutes from London.

Next steps

To apply for this exciting new opportunity, please submit your CV via our recruitment portal and answer all application questions. We are particularly interested in learning of your motivations for applying.

Please note that there will be an expectation that you can occasionally visit our modern and collaborative offices in Haywards Heath, West Sussex (RH16 3BW).

We anticipate that interviews will take place during the week of 20 January 2025 and the evaluation process will include a written task and one stage interview (although depending on the strength of applications, we may need to include a second stage interview) to be completed by shortlisted candidates.

Closing date: 5 January 2025

As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.

Sightsavers is an employer that does not tolerate any form of harassment and has zero tolerance for sexual exploitation and abuse. All potential candidates will be subjected to rigorous background checks and controls.

2025 marks the 10th year of the Weather Photographer of the Year competition – our flagship public engagement campaign. Reaching tens of millions globally and showcasing incredible images of weather phenomenon, the competition enables the Society to share the science behind the weather, make the connection between weather and climate change and highlight how climate change impacts our daily lives.

This is an exciting opportunity for an experienced Communications professional to lead the delivery of the competition, growing its reach and engagement internationally and maximising its impact through compelling content and storytelling. You will be responsible for driving the competition forward in 2025, working closely with the wider team at RMetS and with our partners. 

If you have a passion for engaging the public, coupled with experience of project managing communication campaigns, this could be the perfect role for you. 

What you will do in the role: 

The Communications Project Manager is responsible for project managing the Weather Photographer of the Year competition and delivering an exciting campaign to increase reach and audience engagement.  You will lead across all elements of the project including planning, launch, delivery and evaluation to increase the competition’s impact. 

• Take ownership of and project manage the competition throughout its full lifecycle (including planning, launch, entry phase, shortlisting, public vote, winners’ announcements). 

• Define and deliver key documentation of the project including a project plan with transparent timelines and milestones, assigned responsibilities, defined outcomes etc. 

• Work with the Senior Marketing and Communications Manager to develop and deliver strategies and campaigns designed to reach new audiences and increase entries and engagement with core messages. 

• Work with the Head of Partnerships to build and manage relationships with key stakeholders, including new and existing sponsors, partners, judges and subject matter experts, to support the competition’s growth. 

• Work with the members of the wider Marketing and Communications team to ensure that the Society is maximising opportunities to support the competition across the breadth of its channels and activities, including international media, websites, social media (organic and paid), email, as well as influencers and affiliates. 

• Work with subject experts to translate scientific information into content that is easily understood by the general public. 

• Develop content and messaging to engage audiences across a range of channels.

• Write compelling media releases and develop effective media briefs to promote the competition and secure significant media coverage internationally. Identify opportunities for proactive media coverage through cultivating strong relationships with journalists and media partners. 

• Manage and track the competition budget, control expenditure and optimise resource allocation 

 Essential criteria you will need to demonstrate:  

• A minimum of five years’ experience in delivering communications projects and campaigns. 

• Exceptional organisational and project management skills including time and resource management. 

• Strong interpersonal skills with the ability to build relationships with colleagues, external partners and other stakeholders. 

• Excellent attention to detail. 

• Excellent written and verbal communication skills. 

• Working knowledge of monitoring and tracking delivery and impact of communications activity. 

• Competent with Microsoft Office packages. 

In addition, the following skills and experience would be desirable: 

• A project management qualification. 

• A marketing or communications qualification. 

• Experience in both B2B and B2C communications. 

• Demonstrable experience of engaging with the media and securing significant media coverage internationally. 

What you can expect when you work for the Royal Meteorological Society 

• 1-year fixed term contract (with potential to extend) 

• Part time role (3 days/21 hours per week); the Society is happy to offer opportunities for flexible working.

• For this role, we’re happy to consider both remote or hybrid working, with an agreement on the amount of time split between the Society’s Headquarters in Reading and working from home.

• 25 days holiday per year (reduced pro rata for part time working) + an extra day off on your birthday. 

• 10% employer pension contributions.

• Salary sacrifice scheme.

• Private healthcare.

Recruitment Information and Timetable:

The final deadline for applications is 31 January 2025. However, we will be reviewing candidates weekly, so please apply as soon as possible!

To apply please click the link and apply through CharityJobs, with a full CV and detailed covering letter explaining how you meet the essential criteria for this role.

Interviews are expected to take place week commencing 16 February with some flexibility for interview times outside of core working hours.

The Royal Meteorological Society values diversity of background and perspective and is committed to treating all people equally and with respect irrespective of their age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We value diversity of background and perspective.

We are particularly committed to the employment and career development of people with disabilities. As part of this commitment, we operate a guaranteed interview scheme for applicants who consider themselves to have a disability (as defined by the Equality Act 2010) and who meet the essential criteria for the role they have applied for. If you wish to apply under this scheme, please indicate this in your covering letter. We also welcome discussion of any reasonable adjustments required to enable you to engage with the application process.