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We are looking for a supporter-centred person to join our wonderful community fundraising team to support with our ambitious plans to expand and develop the community programme and portfolio. This includes supporting the team in developing relationships and increasing activity and income while continuing to deliver excellent supporter care to our incredible fundraisers.

About this job

As a Community Fundraising Assistant you will:

• Manage the fundraising inbox and provide effective and efficient support to the community fundraising team.
• Provide excellent supporter care to ensure we provide the best supporter experience whether on the phone, by email or in person.
• Support on key events and activities including our PAW Patrol on a Stroll mass participation event and sporting events, such as the Great North Run and London Marathon.
• Carry out administrative tasks, such as updating records on the database, coding donations and liaising with our Gift Processing team.
• Manage packs and fulfilment process for Dogs Trust community fundraisers.
• Attend fundraising events as a representative of Dogs Trust, including at weekends and out of hours.

About you

With experience or knowledge in a fundraising, supporter services, or customer service role you will be a skilled communicator and have an ability to prioritise and manage several different projects at one time. You will be expected to attend events on some weekends which may require travelling and overnight stays.

About the team

The Community Fundraising team is part of the Individual Giving department in the Fundraising and Marketing Directorate. The IG department brings in approximately £88m per annum through regular giving, one off gifts, prize led fundraising, community and events and legacy and in memory. Our collective ambition is to build on our already successful portfolio of fundraising products and grow and diversify our income by 25% over the next five years, through engagement and value exchange.

About Dogs Trust

We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

Job Title:                Corporate Partnerships Officer 

Reporting To:         Corporate Partnership Manager 

Salary/Rate:            £27,000 – 30,000 Per annum  

Contract Type:        6 month, FTC contract, with ability to extend or reduce  hybrid 

Location:                Across Felix’s sites in London (Deptford, Enfield, Poplar, Park Royal, Western International Market, Greenford) and Field based

About The Felix Project
The Felix Project is London’s largest food redistribution charity. Started in 2016, its vision is a London where good food is never wasted, and no one goes hungry. In 2024 our workforce of over 200 staff and 13,000 volunteers collected and distributed the equivalent of 38 million meals to Londoners in need. This is done through a network of 1,200 community organisations and schools who are working on the frontline to feed people who are experiencing hunger and cannot afford to regularly buy the food they need. The Felix Project works with hundreds of suppliers from across the food industry, including supermarkets, wholesalers, farms and restaurants to rescue high quality surplus food, that cannot be sold and would otherwise go to waste. 

In London, one in for working families regularly struggle to afford to feed their children, equating to an estimated 325,000 families across the capital. The cost of food has increased by 30% in the past three years and one in eight working families have less than £3 a day for food, after paying their bills. About 20% of working families have been forced to access a food support service for the first time during 2024 due to the rising cost of living. 

Our work has never been more needed, and demand continues to grow: we are building our expertise and impact in response. The Felix Project now operates from four main depots in North, South, East, and West London, with ‘point-to-point’ projects in Central London and Canary Wharf. Felix’s Kitchen in our East London depot produces up to 5,000 meals per day from surplus food. Felix’s Multibank in West London distributes non-food items to those who need it most. As part of the charity’s involvement with The Coronation Food Project, we are launching an innovative food processing lab – The Felix Food Factory. 

Purpose of the Job

The Felix Project is looking for a talented individual to help manage and support on implementing their corporate partnerships strategy. This role will sit within our growing Corporate Partnerships Team as part of the wider Fundraising & Marketing Team. The purpose of this role will be to lead on the development of new business in conjunction with the Corporate Partnership Managers, while also building upon our existing pipeline of future opportunities. As a key member of the fundraising team we expect the Senior Officer to actively contribute to the implementation of The Felix Project’s fundraising strategy. 

Your focus will be to ensure income growth from corporate sources and activity based in new business development however there will be some account management responsibilities alongside this. There will be a focus on management of the corporate pipeline and highlighting relevant opportunities to the wider team. As a growing team we have networks and pipelines in place but there will be a requirement for the post holder to innovate and develop new ways of working in-line with the fast-paced operational requirements of the charity. 

This is an exciting opportunity for a Corporate Fundraiser looking to take the next step in their career to build and develop new high value corporate relationships across a number of sectors.

Benefits

• 25 days annual leave per annum (+ bank holidays) plus up to 5 days additional leave for length of service.
• Enhanced Maternity and Paternity leave.
• Birthday day off.
• Access to benefit platform for a wide range of discounts on everyday spends plus gym discounts.
• Training and development opportunities.
• Employee assistance programme including 24 Hour GP helpline.
• Cycle to Work Scheme.
• Opportunity for free meals whilst working at our depots.
• After work activities such as Felix’s softball team, running club and cycling club

Benefits

• Scope to take real ownership in a fast-growing charity
• Flexible working arrangements
• Strong commitment to professional development with a dedicated training budget
• Annual performance and pay progression reviews
• Up to 5% pension contribution
• 40 days paid leave per year: 25 days annual leave, 8 bank holidays, 3 days between
• Christmas and New Year and 4 wellbeing days
• Cycle to work scheme
• Employee Assistance Programme offering free therapy
• Work phone and laptop
• A supportive and inclusive culture with regular team social event

Responsibilities

Publications, Brand and Content 

• Assist the Senior Communications Manager in developing and delivering a content strategy to support Settle’s goals. 

• Maintain brand consistency across all communications and craft clear, engaging messages about Settle’s work. 

• Collaborate with frontline staff and young people to collect and share their stories in an authentic and respectful way, including creating case studies and helping to develop Settle’s storytelling work. 

• Design marketing materials and publications, such as newsletters, annual reports and printed flyers for our different audiences. We use InDesign for our large-scale design projects, while we use Canva for our day-to-day projects. You don’t necessarily need experience of both of these, but you’ll need to be confident with designing multimedia content with similar sort of software.

Website, Digital and Social Media 

• Create, publish and schedule posts for our social media, where you’ll work with the Senior Communications Manager to engage and grow our audiences. We are currently active on LinkedIn, Instagram, and Bluesky, but we are planning to launch a TikTok account this year. Experience of editing and making video content would be desirable, but we can support you to develop these skills if you are confident with using tools like Canva already. 

• Work with the Senior Communications Manager and wider team to develop, manage and update content for Settle’s website, keeping it up to date for all our key audiences. This will include supporting with writing blogs, with and on behalf of the organisation. Our website is built on Wagtail CMS – you don’t need to necessarily have used this exact CMS, but experience of updating website content would be desirable. 

• Collate content from across the team for our supporters’ newsletter on MailChimp and assist other teams in publishing any other newsletters for specific audiences.

Media, PR and Policy 

• Assist with handling any media requests and developing Settle’s external reputation. 

• Support the Senior Communications Manager and Settle’s lived experience Advocacy Forum group in producing communications to shape policy and campaigns related to Settle’s work. 

• Support with the delivery of campaigns and events across the team, including our annual Winter Fundraising Campaign and Home of Our Own advocacy campaign (currently in development) 

General Support 

• Work collaboratively across teams to align communications with organisational priorities. 

• Support the Senior Communications Manager with internal communications tasks as needed.

• Managing communications projects with confidence, managing competing priorities and working independently to a defined schedule. 

• Provide additional administrative and communications support functions as requested by the Senior Communications Manager. 

Job Title: eCommerce Lead

Salary: £33,420 per annum

Team: Retail & Volunteer Development

Hours: 37.5 hours per week

Location: Woking GU21 2EP

About Shooting Star Children’s Hospices

We have an exciting opportunity for an eCommerce Lead to join our team at Shooting Star Children’s Hospices.

Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.                   

About the role

We have an exciting opportunity for an eCommerce Lead to join our team at Shooting Star Children’s Hospices at our Distribution Unit on the Lansbury Business Estate, Knaphill, Woking GU21 2EP.

Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.

It’s a great time to join Shooting Star Children’s Hospices as we plan to expand our retail portfolio and eCommerce area.

Your key purpose will be manage and develop our online retail operation  to drive profit and grow income to support the hospices and retail strategy. Responsibilities include optimising our current eBay operations and developing the Hospice’s online retail presence into multi-channel sales, increasing the profitability of all online sales. In time there may be the requirement to develop a dedicated SSCH online website.

You will also be in charge of new goods, researching and advising on our small range of new stock for our shops as well as being in charge of our Christmas Card operation.

You will be required to ensure there is a smooth, professional and efficient online and new goods operation including responsibility for selection of appropriate items, producing engaging listings, pricing to optimise revenue, packing and despatching as well as maintaining excellent customer relations.

About you

This role requires proven experience of trading on eBay and other online platforms and a

A minimum of 2 years working at a mid-senior level in an e-commerce role is essential to this role as is a proactive and problem solving attitude. Experience of working in the charity retail sector and managing a team of volunteers is also desirable.

You will also have an ability to develop our Ecommerce strategy and have strong commercial acumen and understanding of online selling. You will possess excellent management skills and have good verbal and written communication skills together with a

basic technical understanding of the architecture of an ecommerce website and good knowledge of MS Office, Excel, Google Analytics, SEO, online advertising platforms eg  AdWord

Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.

 What we offer 

In return you will receive a competitive salary along with a range of benefits, which include:

Pension scheme 

• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions

Annual leave 

• 27 days plus Bank Holidays rising with length of service 
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service 
   
  Contractual benefits
• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay 
• Flexible working arrangements 
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme 
• Blue Light discount card  

Health and wellbeing

• Employee Assistance Programme
• Occupational Health
• Mindfulness sessions 
• Cycle to work scheme
• Mental Health First Aiders 
• Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site 

Safeguarding 
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check. 
 
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence. 

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer. 

Closing Date: Sunday, 23rd February 2025 

Events and Marketing Coordinator

Barnwood is not your typical funder. We drive change so that disabled people and people with mental health conditions have choice of opportunities, access their rights, and are included where they live. We bring people together for a different conversation and explore big ideas. Through learning and collaboration, we influence the change that’s needed. By partnering with local organisations and looking for better ways to fund, Barnwood makes a difference in Gloucestershire.

As part of this work, our Engagement and Insights engages a wide range of people in the Trust’s vision for Gloucestershire, and our Events and Marketing Coordinator is integral to this.

We are looking for an Events and Marketing Coordinator to carry specific responsibility for managing the logistics and coordination of a diverse range of external events for the Trust, as well as producing marketing materials, both print and digital, for external audiences – all to engage a wide range of individuals and organisations in the work of the Trust.

We want to diversify our team to better reflect the work and communities we support – this means we would particularly welcome applications from people who:

• are from Black, Asian and minoritised backgrounds.
• have lived experience of disability and/or mental health challenges.

Contract terms:

• This role is 12 months fixed term, and we welcome applications from people looking for part time hours (22.5hrs per week).
• We offer a flexible start between 8am and 9.30am Monday to Friday.
• Salary £20,466 p/a pro rata
• 22 days holiday inc. bank holidays
• This position is based in our office in central Cheltenham with occasional opportunities for home working.

Summary of key duties:

Events management for Barnwood Trust hosted external events

• Plan and deliver high-quality events, including the Trust’s Annual Public Meeting and Members Event.
• Provide logistics and event management support for Barnwood’s change programmes and other activities.
• Collaborate with stakeholders to shape accessible and inclusive events tailored to diverse audiences.
• Manage event data and marketing functions using the Trust’s CRM system, ensuring GDPR compliance.

Marketing and communication to a wide range of external audiences

• Work with the Marketing Manager to engage diverse audiences creatively through print, digital, and social media channels.
• Contribute ideas for engaging content, utilising a range of channels.
• Support website and social media management.
• Project manage outsourced projects, such as film production, in collaboration with the Marketing and Communications Manager. 

Essential Knowledge and experience:

• Proven experience in event management, including planning, coordination, and delivery of events to a high standard.
• Strong project management skills, including the ability to manage multiple events simultaneously, prioritise tasks, and meet deadlines.
• Awareness and understanding of accessibility requirements when organising events.
• Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders, including staff, Barnwood Circle members and external partners.
• An understanding of a range of marketing channels, including print media, digital media, social media platforms, and face to face engagement.
• Proven experience in using a Customer Relationship Management System (CRM, e.g., Bitrix) to include building and sending event invitations.

For full details please see our application pack.

Summary of skills

• Event Management
• Highly organised with project co-ordination skills
• Excellent communication including high level written communication skills
• Attention to detail
• Time management
• Problem solving
• Collaboration and team working
• Strong IT skills (demonstrable proficiency in using MS Outlook, MS 
• Office Suite)
• Creativity, flexibility and adaptability

Benefits:

• 36 days annual leave including bank holidays. (FTE)
• Life Assurance (3 x Salary)
• Work within an organisation that is committed to improving equality and diversity.
• Competitive salaries and fantastic pension contribution rates.
• Excellent personal development plan and extensive training which includes a commitment to training employees to be confident when working with people with a wide variety of impairments, disabilities, and mental health challenges.
• Friendly and collaborative working culture; everyone’s voice is heard.
• We have a range of supportive wellbeing policies and almost a third of our employees, are qualified mental health first aiders with Mental Health England.
• Our offices in central Cheltenham are wheelchair accessible, have free accessible parking on site and great facilities.
• Assistance dogs are welcome.

Guidance On Applications:

Click on Apply Now to be taken to the Barnwood Trust website where you need to apply for this role via our online application form.

You will also find a detailed application pack which gives a full and detailed job description and person specification as well as guidance on how to make an online application and what you should include within it.

Should you have any questions or require any of the information in a different format please email the recruitment team directly at recruitment@barnwoodtrust. org.

We want our application process to be right for you as an individual, so if there’s anything you think we can do to make this process more straightforward for you please email recruitment@barnwoodtrust. org directly to discuss what support we might be able to provide. Our career page on our website has some examples of things we may be able to put in place for people who request extra support.

Deadline for applications: 12.00 noon on Thursday 13th February 2025

First interviews: Monday 17th February 2025

Second stage interviews: Monday 24th February 2025

We would like the successful candidate to start as soon as possible.

Seeking an enthusiastic and creative individual to support the Communications team - and boost our TikTok account.

About this role  

Voice4Change England (V4CE) is seeking a dynamic Marketing and Communications Intern to support the promotion of our programmes, content, and brand to external audiences. This role is ideal for someone at the beginning of their marketing and communications career who is passionate about contributing to a democratic civil society. 

 Key Responsibilities  

- Manage and grow V4CE's TikTok account, including shooting, recording, editing, and scheduling videos 

- Create engaging graphic designs for social media posts across platforms 

- Use Mailchimp for email marketing campaigns and V4CE’s newsletter 

- Provide support during in-person events 

- Proofread and edit various communications materials 

Qualifications: 

- Strong writing and editing skills 

- Experience with social media platforms (Twitter, Instagram, LinkedIn, Facebook, and TikTok)

- Proficiency in graphic design tools (e.g., Canva, Adobe Suite) 

- Creativity, initiative, organization, and attention to detail 

- Cultural competency and ability to work with diverse colleagues and stakeholders 

You will work across a number of projects delivered by the charity to promote support available to residents and raise the profile of Energy Projects Plus, including promoting the work of the charity to partners and funders.

You will be forward thinking in the planning and design of key marketing campaigns to residents (direct mail, leaflets, posters, social media, press releases, newsletters) and directly responsible for their successful delivery. Through effective research you will also support key partners in sharing key campaigns. You will also be the brand guardian for the charity and work with colleagues to raise awareness and promote the outcomes achieved by the charity to funders, partners, and wider media.

Due to levels of interest and applications we will not consider applications submitted after 31st January 2025. 

Community Foundation for Lancashire and Merseyside (CFLM) are a leading grant-making trust, working with individuals and organisations to provide funding to grassroot community groups.

Our Marketing & Communications plays a crucial role in spreading awareness of our work and engaging with our community of supporters, donors, and partners.

We are seeking a proactive Marketing and Events Executive to join our team. This role is ideal for someone passionate about both marketing and event management who is excited to utilise their knowledge and experience in the not-for-profit sector.

You will help build our brand, engage with our donors and community groups, and organise events that showcase our work and impact.

Reporting to the Head of Insight & Communications, you will play a dual role supporting our marketing campaigns, assisting with content creation, helping develop digital/social media strategies as well as helping to plan and execute our events.

What We Offer

• Meaningful Work: Be part of a team dedicated to driving positive change.
• Annual Leave: 30 days Annual Leave (plus 8 days public holiday)
• Healthcare: Paid membership to Medicash
• Pension: Enhanced employer contribution
• Flexible Working: Hybrid working arrangement (3 days in Liverpool City Centre office) and flexible hours between 9:00-9:30am and 4:30-5:00pm.
• Professional Development: Training and mentorship to help you grow your skills in marketing and events.
• Supportive Environment: A collaborative and creative workplace that values diversity.

Please download the full Job Description for a complete overview of the roles responsibilities. 

If you feel you have the necessary skills and experience please apply now including a CV and cover letter (no more than two pages long) outlining why you'd be a great fit.

We are looking for a keen digital communications intern to join the Students’ Union marketing team!

Working closely on our social media channels and digital presence, their work will embody the Students’ Union brand in all the content we create. You will be working predominantly on within our commercial marketing the wider Students’ Union team to deliver marketing requests and extend our reach and engagement to University of Northampton Students.

This role is perfect for an individual studying Marketing, Digital Marketing, or Communications and wanting some on the job experience to support their studies.

Principal Duties and Responsibilities:

1. Support in the delivery of agreed annual communications plans, as well as supporting the development of in-year comms with the internal staff team when required, ensuring content is in line with the SU brand and strategy.
2. Working alongside the Senior Brand and Communications Coordinator to consult with service delivery staff and elected officers to ensure our communications campaigns are strong and collaborative.
3. Support development of UNSU’s brand and presence across all of our physical sites, and our physical and digital assets, ensuring our brand becomes a trusted and valued partner to our members and the University.
4. Work with the Students’ Union Staff to develop our member's understanding of the Union, its elected officers and how our democratic functions work.
5. Develop a strong relationship within the Students’ Union with staff, officers and volunteers.
6. Produce video content and copy for our website, email comms and social media channels.

We currently have a vacancy for a full-time and permanent Office Administrator. This role involves working on the reception, making bookings, responding to enquiries, dealing with customers and supporting the ministers. The Office Administrator will provide a warm welcome to all visitors to Hinde Street Methodist Church and be part of a small and friendly team. The role is largely administrative but there will be opportunities in digital communications, marketing and community engagement.

The Head of Alumni Engagement and Development will play a pivotal role in shaping the strategy for fostering strong relationships with Ackworth School’s Old Scholar community, supporting the long-term interests of the school as we head towards our 250th anniversary in 2029. This role is responsible for fundraising, donor relations, and legacy initiatives, as well as coordinating and delivering events and communications aimed at engaging with Old Scholars and the broader Ackworth School and Quaker community. 

Reporting to the Director of Marketing, Admissions and Communications, the Head of Alumni Engagement and Development will collaborate closely with various school departments to elevate the school’s profile and optimise income generation. The focus will be on relationship management with key high-value donors and promoting a culture of philanthropy. Additionally, the role will drive support for Ackworth School capital projects and cultivate a culture of donor care that motivates current and potential supporters.

Ackworth School, a co-educational boarding and day school, was founded in 1779 by the Religious Society of Friends (Quakers). It maintains its ethos and traditions and is still governed by the Society. The school is academically non-selective and provides an excellent range of facilities and extra-curricular opportunities, recently achieving "Excellent" in the FCI/EQI (February 2023). The Head is a member of both HMC and the Society of Heads.

Our pupils are one of Ackworth's USP's. Visitors to the school never fail to acknowledge how amazing they are and how positive the encounter is. All staff at Ackworth pay a key part in the operation of the School to make sure that it runs smoothly and so that we can focus on delivering an excellent education for our pupils. 

The successful candidate will be able to:

·Collaborate with the Director of Marketing, Admissions and Communications to create a fundraising strategy centred on capital projects and bursaries.

·Lead personal engagement fundraising, developing strategies for securing principal and major donors.

·Meet annual personal income targets, increasing both donor numbers and regular giving income.

·Monitor and report on fundraising income, events, and activities, including producing financial reports.

·Design and manage a program of events aimed at engaging Ackworth School Old Scholars and wider Ackworth School community members.

·Develop robust data sets to inform strategic goals, particularly those related to income generation and maintain detailed records of Old Scholars and donors, building comprehensive individual profiles in the contact database.

In return we offer:

·a competitive salary of between £30,000 - £35,000 per annum based on experience and qualifications.

·generous fee remission of 50% for the children of our staff.

·all food and refreshments during the working day.

·free on-site parking.

·flexible pension, health benefits and an electric car purchase scheme

·a supportive and friendly environment based on the Quaker ethos of the school.

·a beautiful working location in an ideal location within easy travelling distance of the main centres of Sheffield, Leeds, Doncaster and York.

Interested candidates are welcome to contact the school to arrange a confidential discussion. Please contact our HR Administrator, Kim Reather.

Closing Date:Friday 14th February 2025 at 10.00am. Interviews will be held on Wednesday 25th February 2025.

Completed school application forms should be submitted with a cover letter of no more than one page

Applicants should read carefully the Recruitment, Selection and Disclosure Policy. Our recruitment privacy notice is also available on our website under “Working For Us”. 

Ackworth School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. This post is exempt from the Rehabilitation of Offenders Act 1974 and all applicants will undergo child protection screening, including checks with past employers and an enhanced DBS and Barred list check with Disclosure and Barring Service. Applicants should also be in sympathy with the School’s Quaker ethos.

 FSW is looking to increase its presence in the digital world by recruiting a Digital Marketing and Communication Executive to work alongside the Director of Fundraising and Marketing. This exciting role is ideal for someone who wants to develop their skills and experience whilst making a lasting difference to the families of Sussex.

Family Support Work has been working in Sussex for 135 years, founded by social-minded Christians in the 1890s; we have been at the heart of caring for families ever since. If you are passionate about our mission and want to play a role in driving forward the work of Family Support Work, we want to hear from you.

FSW values and invests in their employees’ development. Employee benefits include:

• Matched employers’ contribution to a group pension scheme (to a current maximum of 4%)

• 25 days annual leave plus bank holidays (pro-rata for part time)

• Family friendly policies and flexible working

• Regular in-house training and opportunities to study for other qualifications

Post: Digital Marketing and Communication Executive

Salary £25,000 - £28,000 (pro-rata) 

Hours 18.75 per week by arrangement 

This is a hybrid of office (Brighton) and home based with flexibility to suit the applicant. 

About the opportunity:

The Tutor Communications Officer will work closely with the Communications and Media Manager to support all aspects of stakeholder communications and engagement at Action Tutoring. The role will require you to develop engaging and motivational content when communicating with our volunteer tutor network, schools and other stakeholders.

The Tutor Communications Officer will develop their data management and analytical skills, when evaluating the impact of communications and maintaining subscriber data. They will also develop detailed knowledge of our e-communications software (Campaign Monitor) to create precise and engaging email campaigns with accurate segmentation of recipients. 

Comprehensive induction and training will be provided. Action Tutoring is committed to providing development opportunities for its staff and, as a growing charity, there are plenty of opportunities to take on new areas of responsibility. 

Key responsibilities of the role: 

• Work with Communications and Engagement teams to create impactful communications that recruit new tutors, re-engage lapsed volunteers, and convert former tutors into long-term charity supporters.
• Maintain and analyse data across our e-communications platforms (ValueText, Campaign Monitor) and our volunteer database (Salesforce) to optimize audience targeting and engagement, while ensuring GDPR compliance and data cleanliness.
• Respond to tutors’ enquiries and feedback complaints as part of managing the communications’ team inbox, whilst supporting the wider team to do the same.
• Work with the Communications and Media Manager and other communications officer to produce interesting and relevant pupil and tutor case studies throughout the year. Collaborate with our Programme Team and your MarComms colleagues to source appropriate case studies from our partner schools and volunteer network.
   

Key information: 

Reports to: Communications and Media Manager 

Salary: £25,235 per annum plus London Weighting of £2,271 per annum (if applicable) 

Contract and hours: Permanent, full-time. We offer flexible hours with 9.30-4 as core hours. A
full working week is 37.5 hours.

Closing date: Sunday 16th February 2025

Interviews: Tuesday 25th February 2025

Start date: As soon as possible 

Place of work: This role is remote, with occasional travel to London. The candidate can be based anywhere in the UK. Our London office address is: x+why Fivefields, 8-10 Grosvenor Gardens, London, SW1W 0DH
 

Application process:

Please submit a completed application form via our website.

In the form you will be asked to reflect on the statements below:

1. Please provide examples of when you have shown evidence of being a creative and effective communicator, able to adapt to different audiences and platforms to achieve an outcome.

2. Please provide examples of when you have shown the ability to 'spin different plates' simultaneously while working to high standards.

3. What experience do you have with data management and analysis? Please provide specific examples of how you've used data to improve communication strategies

Applications that fail to meet these criteria will automatically be discounted. We want you to have every opportunity to shine and to show us your talents—please let us know if there is anything we can do to make sure the assessment process works for you. 

Please note, we do not accept CVs and cover letters. We only accept applications with the application form. 

An exciting opportunity for a Community and Events Fundraising Officer to join our small but extremely dynamic team. Working as part of the Fundraising and Communication Team.

Ideally, candidates should have:

• Minimum three years in a fundraising environment or in an events/hospitality/customer-facing environment
• Knowledge of the legalities of public fundraising activities
• Excellent interpersonal skills; good communication and presentation skills; enthusiastic and flexible
• Full UK driving licence
• Ability to organise, delegate and prioritise workloads; ability to work as part of a team
• Resilience and adaptability with a passion to see women’s lives transformed
• Ability to act with integrity and accountability
• Excellent organisational and problem-solving ability
• Knowledge and understanding of GDPR, confidentiality, Safeguarding, Equality, Diversity and Inclusion, and the promotion of equalities
• IT literate and confident with using technology including databases and Microsoft Office 365

Currently, the Fundraising and Communications team comprises one full-time Senior Fundraising and Communication Manager, one part-time Trust and Grants Officer and one part-time Marketing and Communications Officer.

There is a strong commitment within My Sisters’ House to invest in this important area of work and the Community and Events Fundraising Officer - working closely with their Line Manager - will play a significant part in shaping the future of the team. If you are seeking a new challenge in your career then this could be the job you’ve been looking for! 

Applicants need to be able to work flexibly as role will require occasional evening and weekend work.