Live Jobs

Da'aro Youth Project is looking for an experienced caseworker to join our small team based in Streatham Hill, London. The successful candidate will work alongside young refugees, asylum seekers and other young migrants who are at risk or in crisis to ensure that they can access their statutory rights and make progress in their personal development so that they can achieve their full potential. You will join our Casework Service which provides holistic casework, advice and practical support to young people aged 14 to 25 years, working closely with statutory and voluntary organisations to ensure that the immediate and longer-term needs of young people are met.

Are you looking for a flexible role in a position that can really make a difference? If so, maybe you could be our next Finance Manager.

Possability People is a pan-impairment disability charity based in Brighton. We work with people with a number of health conditions, including mental health, as well as older people. We support people through a number of services and projects with a passionate and dedicated staff team. We empower and enable those we work with to live the lives they choose.

The Finance Manager is a key member of our team. You will be responsible for the accounting and financial management of the charity and its trading company. You will be responsible for reporting on the financial performance to Trustee Board and the Finance Sub-Committee.

In liaison with the Chief Executive Officer (CEO) and Chief Operating Officer (COO), you will lead on agreeing departmental and overall budgets. You will be responsible with the CEO for ensuring a high quality and effective working of the charity including compliance with all its financial policies and statutory requirements.

This role can be worked flexibly; at home, hybrid, or in our office in Kemp Town Brighton, and on the days and times that suit you, whether that’s mornings, afternoons, or even evenings.

Part time post 18 hours per week, 0.51 full-time equivalent FTE)

Salary £40,000 per annum (pro-rata)

Closing Date: Friday 10 January at 9am

Interview: To be confirmed, but likely Thursday 16 January

TO APPLY please visit our website.

Volunteer Opportunities also exist in various areas in the organisation. It would be great to hear from you.

We actively encourage applications from disabled people in accordance with a policy of equal opportunity. We guarantee an interview if you demonstrate you meet the essential criteria and have let us know you’re a disabled person.

Registered Charity No. 1114435, Company Ltd. By Guarantee No: 05706441

Contract: Fixed term contract of 5 months, ideal start date in January 2025.

Location: Travel to our offices in central London will be required however this role would be suitable for applicants based anywhere nationally.

We are also advertising this role as a freelance/consultancy opportunity, which you can apply for on our website.

Job description

Each year, we receive up to 20,000 registrations and 9000 applications for Approach Social Work, a three-year child protection social work training programme.

Our selection and assessment process is critical to success, ensuring we select the right applicants for one of 500 places on the programme. We are looking for a contractor to join us and to conduct a review of the selection process used to recruit participants on to Approach, and identify improvements, efficiencies and explore new technologies/approaches.

We are open to candidates from a range of backgrounds – this role would be well suited to individuals with experience in evaluation, research, project management or consultancy work.

We recognise that this is a unique role and that the ideal candidate may meet some, but not all the experience or skills listed in this job pack. Don’t let that automatically put you off applying.

A little bit about you

We’re looking for an experienced Project Management and Evaluation professional to transform our recruitment process for social workers.

For this role, we’re looking for someone who can take on and drive a large projects, conduct, synthesise and present research, and is interested in how we can make our recruitment processes as effective and efficient as they can be, for the next generation of social workers.

In order to be eligible for this opportunity, you must meet the following eligibility criteria:

• Right to work in the UK

If you have relevant experience and feel you would be able to deliver the objectives of this project, we’d love to hear from you. If you would like more information on the project or to discuss if this is a good fit for you please contact Madeleine Auer, Head of Recruitment (please see add for contact email)

Please see the job pack for full description of the role and required criteria.

Important information

We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.

We recognise that artificial intelligence (AI) such as 'ChatGPT' etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.

We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!

You will need to have current right-to-work in the UK prior to application and for at least the first six months (for permanent positions) or for the full duration of the contract (for fixed-term positions). Visa sponsorship is not guaranteed.

The Communications Manager plays a pivotal role in how the charity is perceived in the Learning Disability sector and beyond. We are committed to enabling those who struggle with the written word to understand the world around them and empowering them to make their own decisions. This role involves managing communications and marketing, maintaining databases, and helping to secure income to support the charity’s mission.

This is a key role within the Charity and is a great opportunity for someone wanting to build experience across all areas of external relations. You might bring with you experience in stakeholder engagement, external relations, marketing or communications. Knowledge of fundraising would also be beneficial.

Location: Hybrid working part London Office (Islington, London) part home working. The post holder will work a minimum of 1 day per week in the office.

Salary: £37,375 per annum  
Hours: 35 hours per week 

This is a full-time permanent position. 

Interviews will be scheduled as and when applications are received. Please apply promptly as the vacancy will close once we have appointed a successful candidate. 

Who we are looking for 

You’ll be joining our Fundraising and Engagement team at an exciting time as we leverage our new, global brand to engage and recruit supporters and raise essential funds to power our work. 

Using your digital marketing and advertising skills, you will lead on planning, delivering and evaluating marketing campaigns with a focus on digital advertising to recruit supporters and promote our activities. 

As a valued member of our determined, ambitious team, you’ll play an important role in driving forward life-changing research to make life better for people living with Type 1 Diabetes (T1D)  
 
You will be driven by insights and confident developing and managing digital advertising plans to reach your audiences. You will be supporter-focused, collaborative, confident, friendly professional, able to act as both a critical friend and thought partner, providing constructive challenge and feedback to ensure results are achieved. 

Experience required 

• Delivering integrated marketing campaigns 

• Managing a digital advertising schedule

• Building, monitoring and optimising paid for (PPC) advertising campaigns, across a range of platforms and tools, including Meta Ads Manager

• Producing organic social media marketing content to promote and engage activity 

• Working with creative and media buying agency suppliers 

• Providing support to multiple teams across an organisation 

• Producing campaign evaluations and applying learnings 

• Goal orientated with strong negotiation skills 

• Excellent communication skills with the ability to write and think creatively 

• Strong budget management, planning and organisational skills 

About Breakthrough T1D 

Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia. 

You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1. 

Employee benefits 

As an employer we offer: 

• Hybrid working arrangements

• Flexible working and will consider compressed hours

• Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service

• Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment

• Season ticket and cycle loan

• Pension scheme

• Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates

• Personalised training to suit your career aspirations and professional development 

Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age. 

Are you passionate about creating positive change for young people across the UK?  As Propositions and Proposals Manager at The Prince’s Trust you’ll play a vital role within Fundraising, helping us win bids and proposals and secure the funds we need to help transform young people’s lives.

We are looking for a proactive, highly organised bid & proposal writing professional, who can synthesise complex information into compelling materials whilst under pressure and with high attention to detail.  It’s not essential but experience of working with statutory funders and involvement in significant bidding rounds would be ideal.

This role is perfect for you if you have excellent written and verbal communication skills, can build strong working relationships with colleagues across the UK all whilst balancing a varied, dynamic workload.  You’ll also enjoy creating efficiency and impact through training, processes and resources and advocating for the needs of our fundraising efforts and sourcing critical info across internal departments.  If this sounds like the perfect opportunity, we’d love to hear from you!

We're now The King's Trust. And we're still working for young people.

We've changed our name from The Prince's Trust to The King’s Trust. Rest assured, the support we offer young people remains the same. This change marks an exciting new chapter for us, and we hope you'll continue supporting us to transform young lives.

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Are you a fantastic leader who is passionate about supporting young people into employment?

The King’s Trust is currently going through an exciting period of development. We have ambitions to grow our employability offer to young people by providing them with face-to-face support into employment. To help us on this journey we are looking for passionate and motivated individuals to lead our dynamic teams to work with young people either directly through 121 work or the delivery of programmes. We need a fantastic leader to help us achieve our ambitions across London.

This role will involve leading a team of delivery staff working to support young people across London.

As part of the Leadership Team, you will be responsible for overseeing the delivery of our range of employability programmes. Working collaboratively to develop and implement our delivery plan and ensure we meet targets. As a Delivery Manager, you must lead the effective delivery by your team, ensuring that every young person engaged progresses with an appropriate pathway of learning and development and one to one support. You will be a role model for your team, demonstrating best practice in how we work with young people in a safe way to ensure we deliver maximum value for young people and partners.

A background in employment-based programmes would be good, the ability to build great relationships and if you can inspire colleagues would be fantastic.

To be successful in the role of Service Delivery Manager, you will be able to engage in challenges with optimism and resilience and be adaptive and flexible – embracing change and innovation.

If you are up for a challenge and working in a great team, we would love to hear from you.

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – music festivals, The King's Trust Awards, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network). 

Safeguarding 

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

ID: 1364 Senior Wellbeing Coordinator

Service:  Wandsworth WellFamily and Foodbank Service

Location: Wandsworth, SW11-SW15

Hours: 15 hours per week (part-time) Tuesday and Friday preferred

Salary: £36,138 - £39,627 FTE per annum (£14,650.54 - £16,065 per annum for part-time, 15 hours per week) inclusive of inner London weighting

Contract:  Temporary (Until June 2025) 

We typically divide our time between working in the office, the Wandsworth Community and from home. The whole team works from the office on Tuesdays. 

We can offer the flexibility to work fully remotely. Our office space is wheelchair accessible.

This is an exciting opportunity for a motivated, passionate and experienced team leader or someone with the transferable skills and aspiration to step up into a more senior role. We are looking for someone who has experience of supporting adults in a mental health setting and has a good understanding of the causes and impact of mental ill health upon individuals and their families. 

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities. 

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today. 

Wandsworth WellFamily and Foodbank Service is an adult mental health service, offering practical and emotional support in foodbanks and Primary Care settings. 

We’re delighted to be recruiting a Senior Wellbeing Coordinator to support the manager in their role of leading and directing the WellFamily Service, whilst supervising staff, holding a small case load and deputising for the manager. We have a small, supportive and successful team and take a personalised, holistic and collaborative approach to assessing and supporting individuals referred by GPs, Foodbanks  and other partnership agencies. The WellFamily Service is commissioned by the South West London Integrated Care Board and delivers much needed support for between 2-6 sessions, in a community setting, GP surgery or by phone. 

Main Responsibilities:

• You will work closely with the Service Manager and other Senior Wellbeing Coordinator and take a lead on the quality assurance of work completed by the WellFamily team. This includes maintaining a high standard of overall governance including report writing, case management records and developing and maintaining compliance with the organisation’s safeguarding standards. You will work to implement audit processes and line manage at least one member of the team. In addition, you will carry a small caseload alongside your management responsibilities. 
• Collaborating with partnership agencies and promoting co-production with guests and service users, you will provide 1:1 personalised support to individuals and identify wider issues that impact health and wellbeing. You will address individuals’ unique needs by designing bespoke wellbeing plans and establishing partnerships, helping individuals make positive, long-lasting lifestyle changes and play a pivotal role in diversifying and personalising care in local communities.

Main Requirements (for details check the job description and person specification):

• To join us as a Senior Wellbeing Coordinator you will have excellent holistic assessment and consultation skills. You’ll be an effective communicator who excels at building trusting and empowering relationships with individuals, and be able to work closely with a variety of professionals and stakeholders. You will be a skilled and experienced practitioner with the qualities of effective leadership, and dedicated to improving the lives and opportunities of individuals experiencing various challenges including financial hardship, poor mental and physical health and other complex issues.  You’ll bring knowledge and experience of supporting adults with physical and mental health issues, and understand the impact of ill health, deprivation and discrimination on adults, children, young people and communities.
• Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service: Adult Workforce DBS required. 

Benefits: 

- an annual paid leave entitlement of 30 working days, plus bank holidays

- up to 6% matched-pension contributions

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

Download and submit a completed Application Form linked to the Family Action job advert on our Careers Hub

Closing Date: Sunday 12th January 2025 at 11.59pm

Interviews are scheduled to take place in person on the 23rd of January 2024. 

Appointments are subject to satisfactory Safer Recruitment checks, including a Disclosure and Barring Service (DBS) check where appropriate to the role.

ID: 1364

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

The Organisation
Roald Dahl’s Marvellous Children’s Charity’s mission is to provide specialist nurses and support for seriously ill children living with complex, lifelong conditions.
Our vision is that every seriously ill child has a Roald Dahl Nurse Specialist to help them to lead a more marvellous life.
As a charity that works in partnership with the NHS, we find innovative ways to ensure that children and families have the care and support they need. We do this through improving the healthcare outcomes and resilience of children and families, and we focus on complex, lifelong conditions that are underfunded and under resourced. The outcomes we are aiming to achieve are:

• Improved quality of care
• Improved experience of care
• Improved efficiency and cost effectiveness of care
• Improved resilience of seriously ill children and their families

To find out more about the work RDMCC do, visit the website.

The Role:
RDMCC are looking for an experienced fundraiser and marketeer who can work with stakeholders and the team to deliver on our objectives. Importantly, RDMCC need someone who is empathetic to the cause, goal-focused and is exceptional at building relationships at all levels.

Person Specification:

• Good understanding of health and the charity sectors across the UK
• Understand and support the charity’s aims and objectives
• Understanding of the impact of serious illnesses on children and their families
• Ability to think at a strategic and operational business level including project planning, monitoring and evaluation
• Ability to manage teams with empathy and professionalism, and develop individuals
• Someone who can bring new ideas to the charity whilst delivering on all traditional fundraising tasks

Further Information
For comprehensive information about Roald Dahl’s Marvellous Children’s Charity, the role responsibilities and the person we are looking for, please download the Candidate Information Document.

How to Apply
If you are passionate about joining RDMCC and believe you have the skills and experience we are looking for, please apply with the following:

•    An up-to-date CV
•    A supporting statement of no more than 2 sides of A4, detailing why you would like to be considered, your relevant experience and expertise and what you think you can bring to the role.

Closing date for applications: Monday 27th January 2025
Preliminary interviews with Russam: Monday 10th and Tuesday 11th February 2025
Interviews with RDMCC (1st and 2nd Stage): w/c 24th February 2025 and w/c 3rd March 2025

We look forward to receiving your application.

LOCAL ENGAGEMENT OFFICER

WATERLOO FOODBANK, OASIS HUB WATERLOO

FULL TIME, 40 HOURS PER WEEK

FIXED TERM CONTRACT (15 months)

SALARY: £29,296 per annum

We have a unique opportunity for a Local Engagement Officer to join the Foodbank Team as part of our organising and local mobilisation strategy. This role will create real impact in Waterloo by identifying local issues driving poverty, and developing a strategy to build influence and win change.

We’re looking for an individual who has a passion for justice and compassion for all to take on this exciting role. You’ll need to be an effective communicator and ready to tackle big issues with drive and initiative. Best of all, you’ll be supported by a thriving team of people who are dedicated to ending poverty in Lambeth, as well as by the Trussell– the largest national network of foodbanks. If you’ve always wanted to make a real difference, this is the place to be.

Waterloo Foodbank (a part of the Lambeth Foodbanks Partnership) provides emergency food support to individuals and families in our community who are struggling with the cost-of-living and acute financial crises. This role will support our strategic anti-poverty work as part of our vision to end the need for foodbanks in Waterloo.

Key responsibilities of this role will be:

· To explore and understand the experiences that are bringing people to need the foodbank’s support, working with a variety of local stakeholders including foodbank clients

· To develop and manage a team of volunteers with the aim of identifying a local issue and campaigning for change

· To develop strategic relationships with key partners of Waterloo Foodbank

· To feed into our wider strategic work including our 3-year participation targets and strategic communications

· To work and engage with the Trussell Trust’s Organising and Local Mobilisation team, and their central campaign activities

· To represent the vision, mission, and values of Waterloo Foodbank and of Oasis Hub Waterloo

The successful post holder must have:

· Good standard of basic education, including English and Maths Level 2

· Experience facilitating groups and organising engaging group activities

· Experience managing and working with volunteers

· Good project management skills, able to balance a range of priorities.

This is an exciting opportunity to be part of a growing national organisation, making a real difference to communities on a local level. As part of the package, Oasis offers:

· A pension scheme, currently offering 7% employer contribution

· A generous holiday allowance

· Working as part of a friendly, community-minded team of professionals

If you are interested in being part of this service, then please:

Email your CV including a Supporting Statement. Please visit the Oasis Charity Jobs website for further details. Your Supporting Statement should be no more than two A4 pages and must address the following questions:

1. Please expand on your CV to tell us about the relevant experience you have in facilitating community groups and organising group activities.

2. What does a community without the need for foodbanks look like to you?

Completed applications should be returned by 9am Monday 20th January 2025

Interviews will take place in Waterloo on Wednesday 29th January 2025

The successful candidate will need to be provide proof of the right to work in the UK.  We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. 

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

Oasis supports Equal Opportunities.  Registered Charity No. 1026487

We're looking for someone a bit special who believes in the deep potential of children who are not thriving elsewhere in life. We’re looking for experience, passion, energy and the drive to go the extra mile on these young people’s behalf.

The position is a dual role. You’ll join as one of two dedicated Youth Workers and will lead on a portion of Free to Be Kids’ year-round follow-on support for vulnerable young people who we have already engaged via our Thrive Outside residentials. Crucially, a core aspect of the role will be leading an average of 8-10 of our residential projects across each year - working on the ground with the children, leading the volunteers, and helping make the projects special, safe, and transformative for vulnerable young people, many of whom have complex needs. You’ll be joining a small staff team of 8, supplemented by a vibrant and committed group of volunteers.

Attendance at approximately 8-10 five-six night residential projects per year outside London is a core component of this role.

On offer to the right candidate:

Salary: Circa £29,000-£34,000, dependent on experience.

Hours: Fulltime: 37.5 hours per week. Essential attendance on at c.8-10 residential projects a year.

Leave: 25 days per year, plus bank holidays and up to 13 additional pre-set discretionary reward days in September and during the Christmas period.

Other benefits: 4% employer pension contribution paid on full base salary, rising by 1% per year of service, up to a maximum of 6%, hybrid working, office with great transport links, flexible working (outside core hours), employee reward scheme, a tight-knit effective team with great morale.

Based: Hybrid – our small office in Waterloo, London. Hybrid working is well established with the majority of the team splitting time around 50:50 between the office and home.

To start: Ideally, February 2025.

Who we’re looking for:

Our next Youth Work hero. You'll be fun, active, energised, deeply experienced in work with young people with complex needs, and looking to join an organisation you can believe in and who in return will believe and invest in you.

You’ll have multiple years’ experience working alongside young people who might struggle in other settings and will be used to dealing with a range of challenging behaviours and complex support needs, ideally including mental health support needs,with a good understanding of safeguarding. You’ll have the flexibility to work away from home on up to 10 week-long residential projects per year. Ideally, you’ll also have experience of leading projects for children – whether residential or non-residential. Experience of working on or leading residentials projects themselves is not required but may be an advantage.

We are a small, vibrant, friendly staff team of 8, growing to 9 by the summer, supported by a committed volunteer base of around 200.

We are particularly keen to encourage applications from those who can help us represent the lived experiences of our children through their own lived experience or background.

To apply:

See full Job Description & Person Specification on our website.

Send a copy of your CV or up to date LinkedIn profile, as well as a covering letter, by the closing date of 8pm, Sunday 5th January 2025.

Covering letters should be very approximately 1 to 1.5 sides A4 and address the question of: ‘Why this role, why now’, as well as ‘what strengths, experience and skills you would bring with you to the role’.If you prefer, you are welcome to submit a short (2 to 4 minutes) video covering these questions either instead of, or to supplement, your cover letter. We have found this helps bring the strongest applications to life, though the video is not a requirement.

Selection Process and Timeline:

Selection will be via two stage interview. As there is only a short turnaround from application closure on 5th January to 1st stage interviews 8th-9th January, we will assess applications and offer interview slots throughout the window. However, you will not be disadvantaged if you need to wait till the closing date to submit.

1st stage interviews:Weds 8th – Thurs 9th January (virtual)

2nd stage final interviews: Monday 13th January (in-person, London Waterloo)

Please hold interview dates as alternates dates are unlikely to be available.

​The role requires an Enhanced DBS check and existing right to work in the UK.

If you have any questions about the role, contact us via our website and we’d be happy to arrange an informal chat. We look forward to hearing from you!

Are you passionate about leading a team that sources and helps share the inspiring and powerful stories of children and their families that come to Great Ormond Street Hospital? 

The Family Stories team is integral in ensuring Great Ormond Street Hospital (GOSH) Charity tell compelling stories and manage patient and family relationships in a thoughtful, responsible and efficient way.

The salary for the role is £45,211 pro rata and is a 12-month fixed term contract. 

Key Responsibilities

• Manage the day to day running of the Family Stories team.
• Work closely with GOSH families and ensure their stories are captured and managed in a thoughtful, compelling, and responsible way.
• Take an active role in strategy development and storytelling. 

Skills, Knowledge and Expertise

• Significant experience working with family stories.
• Experience leading a team.
• High emotional intelligence with the ability to manage family relationships effectively and compassionately. 
• Strong storyteller. 
• Experience developing a family story strategy.
• Collaborative.
• Exceptional relationship building skills

The Family Stories Manager takes a central role in working with a range of families and patients at any one time and ensuring that the stories we tell reflect the diversity of the hospital. 

If you’re an experienced Family Stories professional, then we want to hear from you. 

Please refer to the full job description for more information. 

Closing Date: 5th January 2025.

Benefits

• 30 days annual leave (plus bank holidays)  
• A flexible approach to working arrangements.  
• Access to our enhanced pension scheme  
• Life assurance 
• Access to various health and wellbeing schemes, including the employee assistance programme. 

About Great Ormond Street Hospital Charity

Every day brings new challenges at Great Ormond Street Hospital (GOSH). Every day, over 750 seriously ill children from across the UK arrive for life-changing treatments. Every day, young lives hang in the balance as patients, families and staff battle the most complex illnesses. And every day, the brightest minds come together to achieve pioneering medical breakthroughs that change the lives of thousands of children – and change the world. This extraordinary hospital has always depended on charitable support to give seriously ill children the best chance to fulfil their potential. Without donations, Great Ormond Street Hospital Charity can’t help fund ground-breaking research, advanced equipment, child and family support services, and the rebuilding and refurbishment of wards and medical facilities. Our staff help to raise and invest these vital funds at the hospital and within child health research nationally. A better future for seriously ill children starts with you.

Along with being awarded the ‘Sunday Times Best Places to Work 2023’, we were delighted to be recently awarded the 'Charity Times Fundraising Team of the Year 2023.'  

Our commitment to Equity, Diversity and Inclusion
 

We believe that GOSH Charity and the charity sector more widely should reflect the diversity of patients, communities, and society at large. We also know that having a more diverse and inclusive workforce will make us more innovative, challenge the status quo, and enable us to deliver more impact. We encourage applications from people of all backgrounds. In particular, we encourage applications from those who are currently under represented within the charity sector as they may be marginalised by race and/or ethnicity, sexual orientation, disability, long-term health conditions, or socioeconomic status. 

If you would like more information about our approach to inclusive hiring please see our Inclusive Hiring Page here. You can also find out more about our commitments to EDI within our EDI Strategy on our site. 

As a Level 2 Disability Confident Employer we are more than happy to make reasonable adjustments wherever possible throughout the recruitment process. For more information on this please contact us. 

Applications will be reviewed on an on-going basis and we reserve the right to close the role prior to the closing date, should a suitable applicant be found. Therefore, you are encouraged to apply right away, to avoid disappointment.

JOB DESCRIPTION AND PERSON SPECIFICATION

As an eCommerce Assistant, you will play a vital role in our dynamic retail team, working closely with the eCommerce Manager to manage daily operations and support income growth. This will be achieved through the sale of a wide variety of donations from our high street shops on our online platforms, primarily eBay and other marketplaces.

Your core responsibilities will include processing high-quality stock, managing listings, providing excellent customer service, dispatching orders, and supporting a team of volunteers to ensure smooth and efficient operations. You will also collaborate with Shop Managers to communicate stock requirements and maintain a steady flow of donations. In addition, this role involves supporting the organisation and participation in events to drive sales and raise awareness, alongside collaborating with auction houses, where appropriate, to secure the best price for high-value items.

The ideal candidate will have demonstrable experience in online sales and, ideally, working knowledge of eBay and other online marketplaces. Strong communication skills, attention to detail, and a good level of written and spoken English are essential.

Responsible to

eCommerce Trading Manager.

Working hours and contract

Permanent, full-time (35 hours per week).

You will primarily work Monday to Friday, 9.30am to 5.00pm, with flexibility to work weekends as required by the needs of the business.

Salary

25k per annum.

Location

Based at our West Norwood Retail Office, SE27 9AA

Start date

As soon as possible.

Role Responsibilities:

· Support daily operations of online stores, focusing on efficiency, quality assurance, and achieving listing and sales targets.

· Create high-quality listings across various e-commerce channels with a focus on product condition, clear descriptions, and accurate details.

· Ensure daily listing targets set by your line manager are met consistently.

· Adhere to efficient processes for stock processing, listing optimisation, and order fulfilment, ensuring all steps meet company standards.

· Oversee the production of high-quality photographic assets for product listings and marketing activities.

· Control pricing strategies to maximise sales and profitability, supported by regular sales and performance analysis.

· Collaborate with auction houses, where appropriate, to secure the best price for high-value items, maximising the impact for our beneficiaries.

· Support the organisation and participation in events and pop-ups to drive sales and raise awareness of our mission.

· Work closely with Shop Managers and the Donations Hub team to source appropriate volumes of stock to meet listing targets. Provide training and development to win hearts and minds and ensure smooth stock supply.

· Maintain high standards of customer service across platforms by responding promptly to inquiries, feedback, and complaints, enhancing customer satisfaction and retention.

· Ensure volunteer and team expenses are accurately recorded and comply with relevant procedures.

· Follow correct procedures for processing retail Gift Aid to maximise its value for the charity.

· Support the training and management of volunteers, providing inductions, supervision, feedback, and ongoing support to create a positive and productive work environment.

· Collaborate with marketing and communications to implement effective online sales strategies and optimise the charity’s online presence.

· Research and monitor industry trends, sales data, and best practices in eCommerce, applying new learnings to improve performance

· Proactively assess personal development needs and seek out opportunities for growth within the eCommerce field.

· Ensure adherence to financial and security protocols for online sales and maintain operational functionality.

· Support the maintenance of equipment and ensure it is in good working order to support eCommerce operations.

· Help maintain a clean and organised working environment, ensuring both the physical workspace and digital records are well-managed.

· Ensure fulfilment processes are followed, including packaging items securely, checking that details match orders, meeting dispatch times, adhering to inventory procedures, and processing returns as per policy, to maintain a high standard of customer satisfaction.

· Coordinate with third-party logistics providers to ensure timely order dispatch and shipping.

· Identify areas for continuous improvement in fulfilment, customer service, and operational processes, suggesting and implementing solutions to increase efficiency and effectiveness.

· Help maintain a safe working environment for staff and volunteers, adhering to health and safety policies and assisting with necessary safety training.

Person specification:

Skills, knowledge & experience

Essential

• Experience with online marketplaces, particularly eBay and Depop, for listing and inventory management, and supporting sales and fulfilment.

• Ability to assist with sales analysis, understanding basic metrics to help improve performance.

• Basic photography skills for creating high-quality images of products for listings.

• Knowledge of popular brands and the ability to identify items that have potential value for resale.

• Research skills to gather information on items, brands, and trends to support listings and pricing decisions.

• Good communication skills, both verbal and written, with attention to detail.

• Commitment to delivering exceptional customer service, responding to inquiries and resolving issues efficiently.

• Understanding of eCommerce best practices, with a willingness to learn and apply new trends and technologies.

• Strong planning and organisational skills, with the ability to prioritise tasks effectively and meet deadlines.

• Basic problem-solving skills, with a logical and calm approach to operational challenges.

• GCSE grade C or equivalent in Mathematics and English or a similar qualification.

Personal Attributes

• Comfortable working in a small team, with a positive, “can-do” attitude.

• Highly organised, with the ability to prioritise tasks and maintain efficiency under pressure.

• Adaptable to changing circumstances, able to handle a fast-paced, evolving environment.

• Proactive and willing to take initiative, suggesting improvements to processes and operations.

• An understanding of and commitment to supporting blind and partially sighted people, aligning with the charity’s mission.

Desirable

• Experience working in charity retail or a similar sector.

• Basic knowledge of Gift Aid and its application within charity retail operations.

• Understanding of marketing principles as they relate to online sales and branding.

• Experience with planning and organising events or promotional activities for online sales.

Flexibility

· The role description is a general outline of duties and responsibilities and may be amended as the charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.

Financial leadership for greater social impact.

The Big Issue Group is looking for a Group Finance Director to oversee all financial activity across the Big Issue Group. Providing financial and team leadership to develop and monitor on strategy and delivery, you will be a key enabler in Big Issues strategic objectives.

The Group Finance Director will provide analysis and advice across the Big Issue Group including our Social Investment, Media and Frontline delivery groups and across our Boards. 

You will be someone who challenges the status quo and is not afraid to ask questions, analyse processes and create better ways of working. You will want to dive deep into the full workings of the finance function and enhance the services that it provides buy creating and developing processes, partnerships and enhancing ways of working.

You will be a fully qualified Accountant ACA, ACCA or equivalent, have experience of managing the financial function across a multilevel, multi group organisation and ideally have an understanding of the social enterprise sector and the functioning of finance functions within social organisations.

Your leadership and influence will help us make a greater impact in our mission to dismantle poverty. 

This role is offered as full time and permanent.

For a full job pack including a full list and summary of responsibilities, skills, qualities and experience required for the role, please download from the link below.

Salary and Benefits:

•  Salary £110,000 - £130,000 per annum depending on skills and experience

•  25 days holiday plus bank holidays incrementally increasing with service.

•  Flexible working policy

•  Pension scheme

•  Private Health care cover

•  Enhanced Family benefits

•  On-going learning and development

•  Employee Assistance programme to support your health and wellbeing

•  Blue Light Card benefits scheme

Workplace details:

This role based at the Big Issue Groups Head office in Finsbury Park, London. With Hybrid working available.

Closing date – 31st January 2025 (23:59pm). Please note that we may invite suitable candidates for interview before the closing date. So please apply asap. 

Big Issue Group is striving towards Equal Opportunities. We particularly welcome applications from those who are underrepresented in our sector, such as women in senior roles, and people with disabilities and from Black and Minority Ethnic communities. 

Since 1991, the Big Issue has sought to tackle poverty by creating opportunities through enterprise and working with individuals to rebuild their lives. Over time our organisation has grown, extending our mission so the Big Issue Group now consists of The Big Issue Company Ltd, Big Issue Invest Ltd (our social investment arm) and Big Issue Changing Lives Community Interest Company.

For enquiries, please contact the recruitment team at the Big Issue Group.

Department: The Big Issue Group

Contract type: Permanent

Hours: 35

Salary: £110,000 - £130,000 per annum - skills and experience dependant

Benefits

As well as a salary commensurate with our sector, we are proud of our family-friendly staff benefits. We offer 3 days paid leave in a rolling year to care for a sick child or grandchild, 3 days paid leave in a rolling year to care for a sick or elderly relative, an incremental holiday scheme, life cover, a healthcare cash plan, access to an open learning library and other learning & development opportunities, an enhanced contribution into our workplace pension and a generous maternity package. We particularly welcome applicants from those who are underrepresented, such as women in senior roles such as this, disabled people and people from Black and Minority Ethnic communities.