Legacy Manager Jobs in London

The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies: The Royal Ballet and The Royal Opera. We could not maintain our reputation, the range of our work or our digital presence without the support of our philanthropists, funders, members, business partners and sponsors.

The Development and Advocacy Department (D&A) plays a vital role in this, by securing the Arts Council England grant (currently over £22m) plus raising over £35m revenue annually plus additional for capital, advocating to government and other influencers for our value and role in the community and sector, and in ensuring we deliver on our charitable mission, retain the best artists and crafts people, maintain our beautiful grade I listed building and continue to produce world class performances.

We are now seeking to add to the growing department through the newly created position of Legacy Manager. This role will focus on promoting and administering legacies, working with potential and existing legacy givers and helping to ensure legacies left to the Royal Ballet and Opera are administered sensitively and recorded robustly.

Our ideal candidate will be able to handle sensitive and sometimes difficult conversations in an empathetic and diplomatic manner. They will have excellent communication skills and will be confident operating in a small team with a growing remit. They will be able to demonstrate:

• Experience of working with Legacy giving and administration
• Experience of databases and MS Office (Access, Word and Excel)
• The ability to promote RBO legacy giving and gain knowledge of products and services in a relatively short period of time
• Consistent high level of customer care and responsiveness
• Strong organisational and administrative skills with a logical and methodical approach to work

Possession of or interest in working towards an ILM (Institiute of Legacy Management) qualification will be highly regarded, as will a working knowledge of CRM systems (we use Tessitura) so please do reference this in your application.

The Royal Ballet and Opera is committed to creating a diverse and inclusive environment in which everyone can thrive. We particularly welcome applications from those who are from a global majority background and/or those who are disabled, as they are under-represented within our organisation. As a Disability Confident Employer, we guarantee to interview all disabled applicants who meet the essential minimum criteria for our vacancies.

Do you want to help create a society in which every member of the Armed Forces community gets the support they need and deserve?

We’re looking for a talented and experienced Legacy Officer to join our growing Legacy and In Memory team. Every legacy has the power to change a life, and you can be a part of that transformation.  

About You

With recent professional experience as a charity legacy officer or Wills and Probate solicitor you’ll possess detailed and up to date knowledge of relevant legal and tax matters and will have a sound understanding of charity legacy administration. Proactive, committed and with an eye for detail, you’ll thrive on solving problems to optimise and expedite gifts left in our amazing supporters’ Wills.

You’ll demonstrate empathy, insight, common sense and excellent communication skills; and be able to deal with complex and sensitive situations confidently and compassionately. You’ll take pride in using your skills and experience to ensure our supporters’ final wishes are realised, and making sure Executors feel their hard work has been worthwhile.

About the Role

This role is an exciting chance to be a part of a small but ambitious team and busy programme.

With responsibility for non-contentious files you’ll work with colleagues inside and outside the Legacy Team, and external parties, to protect the charity’s largest income stream and reputation through careful legacy case management. You’ll support our reporting and forecasting activities and will help us protect and future-proof the charity’s largest income stream. 

Please see job description below for more details about the role

We are delighted to be working in partnership with London City Mission (LCM). LCM is passionate about sharing the love of God and the good news of Jesus Christ with the least reached in London, and to do this in partnership with churches.

We are seeking a Legacy Giving Manager to develop strong, gospel-centered partnerships with a growing community of legacy pledgers. You’ll craft compelling propositions that give pledgers confidence their legacy gift to LCM will create a lasting gospel impact. You’ll provide them with meaningful ways to connect with LCM, so they can understand the impact of their gift more deeply. 

You’ll also collaborate with external specialists and LCM’s finance team to ensure a sensitive, relational approach with family executors, while handling the efficient, accurate administration of all legacy gifts to meet audit standards.

The successful candidate must be able to demonstrate:

• Have at least two years fundraising experience
• Excellent experience of creating fundraising or marketing campaigns with a compelling call to action
• Proven experience of growing income through relationship fundraising
• Experience of managing projects involving internal stakeholders and external suppliers 

You will be part of a charity that has daily and weekly staff prayer meetings, monthly team days that include worship and teaching, and lots of opportunities to live out your faith. If you possess this unique blend of gifting and skills, along with a deep desire to support LCM’s mission to reach those who may be less likely to encounter the message of Jesus in London, then we would love to hear from you.

For more information, please contact Nick Thomas, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.

*In accordance with the equality act 2010 it is a genuine occupational requirement that the post holder is a practicing evangelical Christian and in agreement with the LCM statement of faith. 

Location: Hybrid, London (min on-site two days per week)

Closing date for applications: Tuesday 26th November 2024.We may interview applicants before the closing date.

Charisma vetting interviews must be completed by close of play on Friday 29th November. 

A note from Charisma

Don’t feel like you meet all of the requirements?  We’d still love to chat, we’re a people first recruitment partner.  We specialise in charity recruitment with over 22 years’ experience working as a consultancy who support inspiring professionals find the perfect roles in transformational organisations.

The Talent Set are delighted to be working with Woodgreen to recruit their Legacy and Mid-Value Campaign Manager. 

The charity offers a flexible working environment, with hybrid working circa 2 days per month from either their Huntingdon or London office. 

Reporting into the Senior Development Manager, the Legacy and Mid-Value Campaign Manager will grow the existing legacy and in-memory pipeline and manage a range of direct marketing campaigns to engage, retain, and develop Legacy and mid-value supporters. Ensuring donor satisfaction and retention across Mid Value Donor and Legacy segments. 

Key Responsibilities:

Strategy & Planning:

• To provide expertise and collaborate with the Senior Development Manager to develop the legacy marketing acquisition strategy and tactical plan to grow the pipeline of legacy pledger base. 

• To collaborate with the Senior Development Manager to develop the mid-value programme strategy and tactical plan to deliver £200,000 gross income annually and identify donors for our major-donor pipeline. 

• To be responsible for the implementation of the legacy marketing acquisition and mid-value strategies.

Campaign delivery:

• To project manage a range of direct marketing campaigns, including direct mail, email, telemarketing and digital (social media/paid searches) and ensure that all projects are delivered on time and to budget. 

• To develop campaign briefs for direct marketing and stewardship campaigns.

• To produce regular and end of campaign reports/results analysis for all campaign activity.

Budgets:

• To provide a budget outline to the Senior Development Manager for the development of an annual budget, campaign budgets and implementation of marketing plans for Legacy and mid-value plans. 

• To ensure accurate monitoring, recording and management of campaign expenditure and invoices. 

• To manage and monitor budgets (income and expenditure) related to the Legacy and mid-value activities by producing monthly income/expenditure variance reports.

Person Specification: 

• Substantial legacy marketing experience.

• Substantial experience developing and implementing direct marketing campaigns.

• Demonstrable experience of effectively managing projects and budgets.

• Substantial experience of working with data and fundraising databases to develop and measure effective marketing strategies and activities.

• Excellent communication skills; written, presenting and telephone.

• Highly developed data analytical skills and attention to detail, specifically for supporter acquisition, retention and development management.

• Highly developed knowledge of Raiser’s Edge or similar Fundraising Data base.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Do you want to be part of an ambitious and high-performing fundraising team that aims to exploit the legacy growth potential in the animal welfare charity sector?

We are looking for a new member to join our legacy and in-memory team, within its Individual Giving department. This role will help to manage and test legacy marketing campaigns with the aim to grow the size of the charity’s legacy Enquirer and Considerer base using various channels such as social media, direct mail and telemarketing. This role will also work on recruiting enquiries about the charity’s Pet Promise scheme and recruit new in-memory and tribute fund supporters. Although the role is strongly weighted to legacy marketing, the post-holder will also manage Woodgreen’s mid-value programme, creating a brilliant opportunity for an existing legacy fundraiser to broaden their professional remit.

The ideal candidate will have strong project management skills, able to deliver campaigns on time and within budget. They will need to make decisions based on sound evidence, and will always demonstrate an attitude to learn-and-adapt campaigns. They will also have strong communication skills, able to champion legacy and mid-value giving, and work closely with internal and external stakeholders.

We will offer you the opportunity to progress your career in an experienced, ambitious and growing fundraising team, with access to support and training to help you excel in your role.

You will;

• Provide expertise and collaborate with the Senior Donor Development Manager – Engagement and Legacy to develop legacy marketing acquisition and mid-value programme strategies.
• Plan and project manage the annual operational plans, managing direct marketing campaigns from end to end using a mix of offline and online channels, which includes telemarketing, direct mail and social media/PPC to grow the existing legacy pipeline.
• Manage the services of multiple suppliers for the planning, creative, media, print and distribution, producing comprehensive written briefs with verbal discussions to ensure the output meets requirements.
• Build relationships and work closely with internal colleagues across the organisation to leverage ‘piggy-backing opportunities’ as well as helping to champion legacy giving across the charity
• Work with the Database Team to deliver end of campaign results analysis, ensuring reporting data is correct and highlight key observations and recommendations for future activity or further insight requirements.
• Manage a six-figure expenditure budget, allocating budget to channels and products

You will have;

• Experience of planning and managing legacy acquisition campaigns to recruit individual supporters ideally using telemarketing, direct mail and social media/PPC.
• Experience of effective management of multiple key suppliers, ensuring service is to agreed standards
• Experience of effective expenditure budget management
• Experience of prioritising and managing multiple campaigns
• Experience of analysing results and using insight to inform strategy and tactical plans
• Experience of building effective relationships with internal stakeholders

The starting salary for this position is £34,730 - £42,446 per annum depending on experience.  In addition to this you will receive;

• 36 days annual leave per year (inclusive of bank holidays) rising by 1 day each year to 40 days after five years
• Up to 8% employer pension contributions
• Support towards healthcare costs (cashplan)
• Free access to Headspace
• Life assurance (4x salary)
• 25% discount in our charity shop

This vacancy may close earlier should we receive high volumes of applications.  Interviews may commence prior to the closing date.

Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.

Battersea is here for every dog and cat, and has been since 1860. Our multiple award-winning Income Generation department raises around 60% of the Charity’s total income, allowing us to continue to grow to make sure we can be here for every cat and dog, now and in the future.

We are looking for someone to join our team as our Senior Legacy & In Memory Stewardship Officer to manage our Legacy and In Memory Retention and Stewardship programme – delivering bespoke and personal, multi-discipline stewardship and excellent supporter care to Legacy enquirers, Legacy pledgers and In Memory Donors, to build lasting relationships with these audiences and maximise income. 

To be successful in this role, you will have proven ability to plan, implement and evaluate direct marketing campaigns with substantial understanding of retention and stewardship journeys, as well as excellent interpersonal skills and a track record of building, maintaining and managing successful individual relationships with a variety of stakeholders.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.   

By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 14th November 2024
Interview date(s): 26th & 28th November 2024 (1st round, video); 3rd December 2024 (2nd round, in person)

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Operation Smile is a global nonprofit specialising in cleft surgery and care. We provide medical training, education and mentorship to surgical teams around the world, along with expertise, research and care through our staff and volunteers, working alongside local governments, nonprofits and health systems.

Join Operation Smile UK as our Senior Acquisition Manager and make a difference in the lives of children. We're searching for a fundraising professional with experience in acquiring new donors through a variety of fundraising channels including Door to Door (F2F), digital fundraising, DRTV, cold mailing and door drops. You'll be responsible for managing a £2.4 million budget and developing innovative strategies to increase individual cash and regular giving support. This role is not responsible for the supervision or direction of staff.

Key Responsibilities

• Manage and drive recruitment of regular givers and cash givers to grow income and supporter volumes, in a multi-channel programme including Door to Door (F2F), digital fundraising channels, DRTV, cold mailing and door drops.
• Manage relationships with agency partners executing acquisition campaigns on behalf of Operation Smile UK for the betterment of the acquisition programme.
• Lead and execute our door to door (F2F) programme with the goal of expanding this form of acquisition fundraising over the coming years.
• Conduct a comprehensive evaluation of OSUK's digital acquisition fundraising program, including the performance of current agencies and consultants. Develop strategic recommendations and a future-focused plan that leverages the expertise of existing or new external partners.
• Full campaign management and execution in line with prescribed deadlines. This includes briefing agencies, sourcing content, managing data, copy development, proofing, briefing stakeholders, training agents, developing campaign analysis and reporting, managing costs and invoice processing.
• Monitor and report on budgets and assist in building future expenditure and income targets. Work as part of the Individual Giving team to reach strategic targets.
• Work closely with the Communications & Digital team, and Individual Giving team to ensure campaigns are in line with brand standards and integrated seamlessly with supporter retention.
• Work closely with the Individual Giving team to constantly refine the newly introduced ‘welcome programme’ aimed at transitioning new donors to retained donors and improving retention rate.
• To work closely with the Senior Database Manager and agency partners to review direct marketing acquisition campaigns and ensure that information is used to maximise income for future campaigns.
• Collaborate with the Senior Database Manager to develop and implement essential Power BI dashboards. Proactively request ad-hoc data analysis to track key acquisition metrics and inform strategic decision-making.
• Introduce new acquisition channels and develop existing ones within KPIs to manage risk and keep fundraising up-to-date within evolving channels.
• To ensure that campaigns are where possible integrated or co-ordinated thematically, creatively and/or by target audience to maximise impact.
• To lead in the training of external agencies, effectively communicating the work of Operation Smile to key representatives.
• Travel to meetings in the UK and overseas where necessary.

Staff Benefits

• Hybrid Working (1-2 days per week at the UK Office if you are based in Greater London or 2 days per month if you are further afield)
• Season Ticket Loan
• 1-day additional holiday each year to a maximum of 30 days annual leave
• Additional days off over the Christmas period
• Cycle to Work Scheme
• Enhanced maternity and sick pay benefits, subject to length of service
• 6.1% employer pension contribution
• Access to the Employee Assistance Programme, a confidential employee benefit designed to help you deal with personal and professional problems that could be affecting your home life or work life, health, and general well-being. The EAP service provides a complete support network that offers expert advice and compassionate guidance 24/7, covering a wide range of issues. 

Application Process

Submit your CV for review and we will be interviewing candidates at the latter end of November (dates to be confirmed), with first interviews held in person at our UK office.

The full job description and person specification is provided as a PDF with this job advert.

Note: The deadline for applications has been extended until 30 November.

Are you passionate about youth engagement and community growth? - Exciting Opportunity: Youth Operations and Community Engagement Manager at Caius House – Empower the Youth of Battersea!

About Caius House
Join us at Caius House (pronounced "Keys")—a dynamic youth community hub in Battersea with roots dating back to 1887! Originally founded by Gonville and Caius College, Cambridge, our space has evolved from a small College “settlement” to a thriving youth centre focused on providing open-access, stigma-free support to young people aged 8-21. Our mission is simple yet powerful: help young people unlock their potential and navigate the journey from childhood to adulthood.

We offer mental and emotional support, targeted programmes, and structured pathways to empower young people in Battersea. From employability skills to mental health support, our holistic services aim to boost confidence, enhance social skills, and raise aspirations. As part of our sustainability plan, we are focused on user-led service design, increased community ownership, and meaningful partnerships—all of which make Caius House a vital lifeline in our community.

About the Role: Youth Operations and Community Engagement Manager
Are you passionate about youth engagement and community growth? As our new Youth Operations and Community Engagement Manager, you’ll play a critical role in expanding Caius House's reach across Battersea. Working closely with our CEO, you’ll ensure that every young person who walks through our doors has an enriching and impactful experience, inspiring them to stay connected and thrive.

In this role, you’ll:

• Lead and Develop – Oversee a team of Youth Workers and sessional staff, ensuring high-quality support and engagement in every programme.
• Empower Youth Voices – Gather insights from our young community to shape programmes that resonate and inspire.
• Drive Community Engagement – Build partnerships and increase participation in our activities to create a vibrant, supportive environment for young people and their families.

What We’re Looking For:
A strong communicator and leader who is passionate about youth and community work. The ideal candidate will bring operational expertise and a creative approach to growing our reach and impact. Your work will directly contribute to the future of young people in Battersea.

Ready to make a difference in the lives of young people? Apply today to join Caius House and be part of a proud legacy that’s making a real impact.

Location: East London | Salary: £31,000 - £39,000 (depending on experience) | Full-time or Flexible Hours | Hybrid Working (3 days a week in the London office) 

A seriously rewarding and unique role to make impact for this crucially important charity as a Legacy Fundraiser. 

In this role, you'll have the opportunity to manage both legacy and in-memory giving, building relationships with supporters, creating engaging content, and developing long-term engagement strategies. The role is perfect for someone with strong fundraising experience, excellent communication skills, and a compassionate approach to supporting others.

• Key Responsibilities

  • Develop and implement the hospice’s legacy fundraising strategy.
  • Raise awareness and promote gifts in Wills through campaigns and materials.
  • Identify and cultivate relationships with free Will writing partners.
  • Create and manage legacy communications across multiple platforms.
  • Engage with supporters to encourage legacy gifts and enhance donor journeys.

• In-Memory Giving

  • Serve as the primary contact for all in-memory giving enquiries.
  • Develop and manage in-memory fundraising materials and resources.
  • Design tailored donor journeys for in-memory gifts and events.
  • Build partnerships with funeral directors to support collections and in-memory giving.
  • Create engaging content for newsletters, websites, and social media to raise awareness.

About you:

• Excellent communication and interpersonal skills, with the ability to manage sensitive conversations with compassion.
• Strong organisational skills and the ability to work independently.
• A commitment to the values and mission of the hospice.
• Self-motivated and proactive in seeking out new opportunities and building relationships.

Benefits:

• Competitive salary (£31k-£39k, depending on experience)
• Pension scheme
• Season ticket loan
• Generous annual leave
• Hybrid working opportunities

Other Information:

• This is a permanent, full-time role (35.5 hours per week) with flexibility for part-time or flexible hours.
• Hybrid working arrangement available, with the hospice located in Hackney 
• DBS clearance is required before starting.

Who we are

Galapagos Conservation Trust (GCT) is the only UK registered charity to focus exclusively on supporting the conservation and sustainability of the Galapagos Islands, Ecuador. Our programmes respond to major threats to the Islands and the surrounding marine reserve including pollution, invasive species, overfishing and climate change. We take a ‘science to solutions’ approach, ensuring our programmes are based on robust science and result in solutions being implemented. We work in collaboration with an ecosystem of partners, taking a ‘grassroots to Government’ approach to ensure conservation solutions are co-designed, accepted, and effective.

Role Description

Our membership community are the lifeblood of GCT, representing a passionate group primarily based in the UK, inspired by the magic of Galapagos. Through their membership donations, this community provides a critical stream of income, protecting this special place long after people visit and represent our best advocates for protecting Galapagos into the future. We are seeking a special individual who can help us reach more of this UK audience and catalyse a growth in new supporter recruitment. At GCT, we truly believe that regenerative tourism can be part of the solution for conservation and this role will also drive stronger connections with tourism businesses and other targeted corporates to grow GCT’s income, donor recruitment opportunities and also to disseminate messaging to influence more sustainable practices in the Galapagos tourism industry.

Reporting to the CEO, the Membership & Regenerative Tourism Manager will drive the development and implementation of three key GCT strategies: Membership, Corporate fundraising & Regenerative Tourism. The role will line manage the Individual Giving Fundraiser who is responsible for managing GCT’s contact database and membership/corporate fundraising administration.

What you’ll deliver:

Membership

· Working with the Individual Giving Fundraiser you will oversee a growth in GCT’s membership (targets to be agreed upon appointment) whilst ensuring our strong record of supporter retention is maintained, ensuring our members feel a valued part of protecting Galapagos.

· Working with the Individual Giving Fundraiser and Communications team, you will develop and deliver high quality communications to members and tourism contacts, growing recruitment and ongoing engagement.

· Working with the Individual Giving Fundraiser you will manage GCT’s contact database (CRM) and will refine GCT’s membership, supporter and corporate data tracking processes, reporting monthly and quarterly indicators to the Senior Leadership Team and Board.

· You will ensure robust administration of membership, supporter and corporate income, with an ‘all-hands-on-deck’ attitude during busy income processing times.

· You will lead promotional activities for legacy gifts, stewarding legacy pledgers.

· You will support the Senior Philanthropy Manager in donor relationship management, ensuring a strong donor journey at all levels.

· You will provide strategic input to the CEO for ongoing membership, tourism and corporate fundraising strategy delivery and development.

Corporate Partnerships

· Working with the CEO and Senior Philanthropy Manager, you will review and relaunch GCT’s corporate membership/ sponsorship scheme in 2025 linking with GCT’s 30th Anniversary.

· Working with the Senior Leadership Team you will support the development and implementation of GCT’s first Galapagos Regenerative Tourism Partner initiative (aiming to generate c. £50K per year towards regenerative tourism work).

· You will continue recruitment and cultivation of GCT’s corporate partners from the travel industry and other industries, ensuring partnership deliverables and income targets are met.

· You will support the Senior Philanthropy Manager with logistics, promotion and fundraising strategies for the GCT cruises.

Regenerative Tourism

· You will stay informed of tourism news from Galapagos and trends for UK tourists including attending relevant networking events, updating the wider GCT team on a quarterly basis.

· Support GCT’s position on the Galapagos Regenerative Tourism Working Group.

· Ensure opportunities to share regenerative tourism messaging are optimised to increase industry uptake of biodiversity and local community positive solutions.

General

· Stay informed of existing and new fundraising legislation and guidance from the Fundraising Regulator, keeping the Senior Leadership Team updated of any changes.

· Support for GCT events such as our annual Galapagos Day.

· Ensure GCT’s fundraising and contact data management policies are kept up to date and implemented across the organisation.

· To support other team members as required at busy times.

About You: Person Specification

Who we are looking for:

· An enthusiastic and experienced fundraiser with a true passion for the natural world, keen to drive ambitious strategies to grow our impact.

· An experienced community cultivator and relationship builder, supporting thriving networks of contacts.

· An excellent communicator with experience of customer communications, confident at networking, representing the organisation and recruiting new supporters.

· A highly organised, target driven and goal orientated individual who has strong experience of motivating others and managing happy, productive teams.

· A self-starter who will be responsive to the changing demands of a growing organisation and is willing to drive change within the organisation and challenge current processes where appropriate

Work Experience & Skills Required:

o Experience delivering six figure annual income targets.

o A demonstrable track record in membership management and/or corporate fundraising.

o Skilled networker with proven ability to develop and cultivate new relationships and steward existing ones.

o Highly organised with the ability to plan, prioritise and deliver to tight timeframes.

o Strong finance/budget planning experience with ability to track targets, RoI and KPIs.

o Excellent written and verbal communications skills, experience in best practice customer service.

o High digital literacy, confident in a variety of softwares (e.g. Excel and other Microsoft Office programmes, databases and CRM systems).

o Excellent team management skills with evidence of supporting others to achieve their potential, experience in training others desirable.

Desirable:

o Experience working in the charity sector and particularly in environment/conservation or the tourism sector will be an advantage.

o Evidence of fundraising and/or marketing skills e.g. a qualification or training course is desirable.

o Spanish language ability is an advantage but not critical to this role.

o Confidence in public speaking to a variety of audiences and experience facilitating workshops is beneficial.

Place of work: GCT offices, central London (UK) with potential for occasional national and international travel; based in London office at least 2 days per week, option to work from home up to 3 days per week. This is a UK-based role, please only apply if you are legally entitled to work in the UK and can easily travel at least two times a week to our London office (near Waterloo).

Hours of work: 35 hours (5 days) per week.

Salary: £32,000 - £37,000 depending on experience, 25 days of annual leave plus bank holidays

Reports to: CEO

Line Manages: Individual Giving Fundraiser, possible intern/ volunteer/ consultant management

Closing Date: 12 noon, Thursday 5 December 2024. First interviews planned for week of 9 December.

To Apply:

Email a cover letter detailing your motivations for applying and what excites you about our work, your relevant key skills to this role and what you would prioritise in your first few months of doing this role (formatted as a formal letter) with a CV. GCT is an Equal Opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of age, sex, race, disability, sexual orientation, religion, marital/partnership status or parental status. GCT politely requests no contact from agencies.

Individual Giving Manager

£44,310 - £47,712 pa

City of London E1 8QS and we are a hybrid working organisation

This role is offered on a hybrid contract giving you the opportunity to also work from home three days a week.

Purpose of Role

The Individual Giving Manager will play a critical role in advancing our organisation's mission through leading the planning and delivery of our year round Individual Giving (IG) portfolio.  Responsible for the strategic development, implementation and delivery of the IG portfolio, this role will grow the volume and value of our individual giving audience, through a management of a diverse portfolio of products and propositions including, but not limited to, cash, regular giving, legacy, and mid value.

This role will drive innovation and continuous improvement across our IG programme, identifying opportunities for growth, refining our relational fundraising approach and ensuring that we understand and are responsive to the needs of our audiences, evolving with the ever-changing external environment. We’re rapidly growing both our campaign and 365 activity so this is the perfect opportunity for the right candidate to make their mark, capitalising on the unique USP of Comic Relief as a disruptor brand offering joyful giving experiences.

Join us at the heart of Comic Relief's mission to leverage the power of popular culture to enable people help others and create a just world, free from poverty.

Key responsibilities:

Plan and deliver strategically aligned Individual Giving acquisition and retention activity, focussed for the relevant target audiences by:

Leading the development of the IG strategy and plans, proactively identifying growth opportunities and mitigating against risk to prioritise activities, setting clear and realistic objectives, KPIs and budgets based on capacity, expertise, insight and team aspirations to deliver a balanced IG portfolio including:

Championing and taking a data insight led approach to IG activity, critically analysing data and use insight to inform strategy and campaign optimisations

Proactively seeking insight and learnings for the IG audience, using this to inform strategic and operational activity development, and sharing with wider colleagues as relevant.

End-to-end project management of IG appeals, activations and campaigns, from initial planning and stakeholder engagement through to implementation, reporting and analysis.

Collaborating with internal teams to ensure that projects are delivered on time, within budget, comply with all relevant best practice and are delivered to the highest standard including:

o Working with digital fundraising experts (e.g. in paid media, email) and delivery experts (e.g. in content production or third parties) to implement agreed plans and ensure they effectively deliver alongside other fundraising priorities and agendas for Comic Relief.

o Working with colleagues to identify suitable stories and content to be used to for the delivery of assets across IG campaign and 365 activity.

Building relationships with and managing external partners (including media agencies, fulfilment, print & production houses etc) to ensure timely, effective and efficient campaign delivery.

Playing an active part in the wider success of our fundraising and engagement strategy by:

· Contributing to the development of team wide annual plans and budgets, using learning and insight to make recommendations that facilitate income growth.

Proactively participating in, and as required, leading aspects of wider team planning activities.

Keeping abreast of the fundraising marketplace and wider legislative and regulatory landscape to identify opportunities to enhance Comic Relief’s fundraising campaigns and ensure compliance of our IG programme.

Playing an active role in the Fundraising Team, working collaboratively to enable inclusivity and diversity in order to drive high performance and an action-oriented culture.

Delivering ad-hoc projects as required.

People Management – this role does not currently have line management responsibility but this could change in the future as we grow and develop the portfolio.

Person specification

Essential criteria

Extensive experience of managing online and offline direct marketing campaigns across acquisition, retention and stewardship, maximising lifetime value.

Proven experience of managing at least two of the following products: regular giving, cash, legacy.

Proven use of data to inform decisions and deliver growth and evolution of individual giving fundraising campaigns.

Excellent project management experience including proven use of project management methodology and tools. 

Strategic expertise:

o Experience in annual planning and year-round budget management, including ability to set detailed budgets and KPIs, provided detailed reforecast and proactively manage campaign budgets.

o Experience and capable of briefing and analysing complex data and insight information; to produce clear briefs and effective marketing plans.

o Experience of marketing planning and tracking, including media planning KPIs and metrics across online and offline channels.

o Experience of creating campaign alignment and channel alignment to optimise campaigns with a focus on income generation.

Effective relationship builder with strong stakeholder management and communication skills, and the ability to adapt to different styles and ways of working, including:

o Experience of working collaboratively with a range of team members.

o Experience of managing external parties such as creative and media agencies.

Communication:

o Excellent oral, written communication, attention to detail, and presentation skills with the ability to inspire and influence stakeholders.

o Strong interpersonal skills.

Knowledge and experience in developing and rolling out activity specific activations as part of a wider integrated campaign, actively opportunity spotting and fostering collaboration and adapting in response to wider factors.

A self-starter with proven ability to work independently, managing own work plan to deliver against set goals and objectives.

Experience of New Product Development (NPD), taking new products to minimum viable product (MVP).

Ability to understand risks, issues and dependencies within a project / campaign and to use this information to inform decision making in a timely and accurate way.

Understanding of and experience of using a CRM system and related analysis or marketing tools.

Able to demonstrate willingness to learn and develop in a fluid, high impact environment.

Desirable criteria 

Line management experience

Experience of fundraising for both international and national charity causes

Accredited fundraising or marketing qualification

Experience of working with SalesForce CRM and Marketing Cloud would be an advantage

Perks and benefits:

· Flexible working hours

· Work from home option

· Life Insurance

· Wellness programs

· Employee Assistance Programme

· Enhanced maternity and paternity leave

· Paid emergency leave

· Sabbatical Opportunities

· Professional development

· Mentoring/coaching

· Paid volunteer days

· Payroll giving

· Salary sacrifice

· Team social events

· Extracurricular clubs

· Cycle to work scheme

· Free fruit

To apply please visit our website via the link and apply online.

Closing: 11:55pm, 24th Nov 2024 GMT

Comic Relief reserves the right to close the role early if a large number of applications are received.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Comic Relief we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Why work at Comic Relief

There are lots of good reasons to join us at Comic Relief. You can read more about our employee benefits, such as our commitment to flexible and hybrid working. We ask staff to come to the office twice a week, normally on agreed team days, so that we can do all those things that are difficult to do online. Our office is based in Whitechapel, London,

There are lots of opportunities to develop your skills and experience at Comic Relief, including opportunities to become a Mental Health First Aider or to participate in our Employee Network Groups that focus on making Comic Relief a more inclusive place to work.

Disability Confident Employer

As part of the Disability Confident scheme, we take positive action by providing first-round interviews to candidates who have a registered disability, provided they meet the minimum criteria for the role, as demonstrated on their CV and application questions.

Location: Hybrid working part London Office (Islington, London) part home work. The post holder will work a minimum of 1 day per week in the office.

Salary: £40,450 per annum  
Hours: 35 hours per week 

Closing date: Tuesday 19 November 2024 at 10.00am 

Interview date: Thursday 28 November 2024 

This is a full-time permanent position. 

Please note that we reserve the right to hold interviews earlier so please apply as soon as possible. 

Who we are looking for 

You’ll be joining our Fundraising and Engagement team at an exciting time as we leverage our new, global brand to engage and recruit supporters and raise essential funds to power our work.

We’re looking for a strategic, insights-led individual to join our passionate Supporter Marketing & Experience team and lead Individual Giving. The team is on an exciting journey of growth as we prepare to launch a new Membership product to unlock our connected masses and grow our Legacies programme.

With your insight-led approach and direct marketing expertise, you’ll help shape the programme, working closely with the Head of Supporter Marketing & Experience. 

Experience required 

• ​Leading and managing a team

• Planning, managing and evaluating multi-channel direct marketing campaigns for supporter acquisition and retention 

• Planning, executing and evaluating integrated supporter journeys, using digital and email platforms

• Developing and monitoring KPI’s and reporting to drive decision making

• Collaborative working with multiple internal and external partners including fundraising & marketing agencies 

• Planning and managing projects and budgets

• Evaluation and reporting of direct marketing activities

• Working in a recognised database 

About Breakthrough T1D 

Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia. 

You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1. 

Employee benefits 

As an employer we offer: 

• Hybrid working arrangements

• Flexible working and will consider compressed hours

• Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service

• Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment

• Season ticket and cycle loan

• Pension scheme

• Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates

• Personalised training to suit your career aspirations and professional development 

Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age. 

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

As the Philanthropy Manager, you will oversee the development of existing high-net-worth (HNW) donors and cultivate new high-net-worth prospects. You will work closely with key Third Party supporters to establish our presence nationally. A key part of your role will be to strategise to identify new high-net-worth donors and create long-term relationships, ensuring that Muslim Aid becomes their charity of choice. You will also collaborate closely with fundraising and supporter services to organise tactical, innovative, bespoke, and strategic events that meet the needs of high-net-worth donors and maximise major gifts like no other.

About the Role:

1. Develop a three-year high-net donor strategy with stakeholders that drives long-term sustainable revenue and year on year growth.
2. Develop short-, medium- and long-term strategies to maintain engagement, retention and increase revenue with existing and prospective donors that supports our organisational strategy.
3. Design and evaluate business plans to maximise return on investment and drive continuous improvements.
4. Develop a full Philanthropy & Legacy system to review fundraising forecasts, review progress and implement quarterly tactical activation plans to recover potential losses.
5. Develop and manage annual philanthropy budgets and KPI’s in line with 5-year strategy.
6. Be a Brand ambassador ensuring that all external engagements align with the organisation’s values and messaging.

About You:

To be successful in this role, you will need:

1. Significant experience in fundraising, corporate relationship and/or high-net donor development.
2. Proven track record in implementing corporate / business / high-net donor strategy and achieving challenging targets.
3. Knowledge of a wide range of fundraising mechanisms including CRM, sponsorship, brand association and employee fundraising.
4. Building and managing stakeholder networks.
5. Ability to work within a team structure as well as independently, be creative, take initiative, be attentive to detail and possess excellent interpersonal communication skills.

Why you should apply:

Join Muslim Aid as a Philanthropy Manager and drive impactful partnerships with high-net-worth donors. You will develop relationships with existing and new donors, working with key supporters to build our national presence. Your role includes strategizing to make Muslim Aid the charity of choice for HNW individuals and collaborating on unique events that maximise major gifts. Apply now to make a transformative difference!

Benefits you will enjoy working for us: 

• 25 days annual leave + 4 additional privilege days
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Workplace Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV. 

To work alongside the Donor Development & Legacies Lead (DDLL) to help develop MSF’s donor development strategy to increase the lifetime value (LTV) of MSF UK supporters, by enhancing their knowledge and understanding of humanitarian action and their awareness of the importance of their own support to MSF. The DD&LL is accountable for the delivery of the full DD&L strategy and has personal responsibility for implementing the mid-value and legacies work programs.

The SDM is responsible for delivering MSF’s supporter development program, overseeing all communications to warm donors (under £10k), focusing on building relationships with individual supporters and developing other warm audiences to increase their financial contribution and loyalty.

Supervise and motivate the Stewardship Officer to implement and improve MSF’s stewardship program, increasing donor engagement and loyalty from those giving under £10k across multiple channels.

DEPARTMENT: Fundraising

HOURS: Full time, 37. 5 hours per week (Mon – Fri)

LENGTH OF CONTRACT: FTC, 13 months (Maternity cover)

LOCATION: London - Hybrid

SALARY: Salary £45,643.41 per annum