Supporter Care Coordinator

Supporter Care and Database Assistant - Temporary Role

Are you a proactive and detail-oriented professional looking for your next temporary opportunity in the charity sector? We are recruiting a Supporter Care and Database Assistant for an impactful international support charity. This is a 3-month temporary position with an immediate start, based near Highbury and Islington in London.

Key Responsibilities:

• Respond to supporter enquiries via phone, email, and letter.
• Process donations across multiple income streams and manage supporter records in our CRM system.
• Ensure accurate data entry and compliance with GDPR regulations.
• Assist with fundraising administration, including Gift Aid processing and data management.
• Collaborate with fundraising and other teams to ensure smooth operations.

About You:

• Experience in supporter care, customer service, or similar roles.
• Familiarity with CRM systems (experience with Microsoft Dynamics is a plus).
• Excellent communication skills and attention to detail.
• Ability to work independently and as part of a team.

Details:

• Location: London, near Highbury and Islington.
• Hourly Rate: £14.50
• Contract: Temporary, approximately 3 months.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.