Jobs in Greater London

Emmaus Greenwich is a unique charity that offers a home, work experience, and individual support for up to 45 people who have experienced homelessness and social exclusion. We don’t just give people a bed for the night; we offer a home, meaningful work opportunities, and a sense of belonging.

At the heart of Emmaus Greenwich is our companions. Companion is the name given to people who live in an Emmaus community and contribute to the social enterprise, where they support themselves and one another.

Emmaus Greenwich offers an individual holistic package of support and a tailored development plan to support each companion develop new skills (or build on existing ones) to boost confidence, improve mental and/or physical health and wellbeing, and increase employability.

We are looking for a Chief Operating Officer that will be responsible for the operational management of the social enterprise, facilities, and Companion community at Emmaus Greenwich. Reporting to the CEO, the COO will ensure that all areas operate efficiently, meet compliance and safety standards, and support the overall mission of the charity. 

Duties and Responsibilities

1. Leadership

• Ensure smooth and efficient operations through strategic and effective operational management.
• Lead and support the Retail Manager, Property & Facilities Manager, and Community Manager in delivering their respective functions effectively.
• Work closely with the CEO, Board of Trustees, and leadership team to develop and implement the organisation’s long-term strategic goals.
• Foster a culture of collaboration, accountability, and continuous improvement across the organisation.

2. Social Enterprise & Retail Operations

• Oversee the Retail Manager in managing charity shops and retail operations, ensuring financial growth and sustainability.
• Develop and implement business strategies to enhance sales, efficiency, and income generation.
• Identify new opportunities for business diversification and expansion within the social enterprise.
• Ensure compliance with retail regulations and best practices.

3. Facilities & Property Management

• Oversee the Property & Facilities Manager to ensure all Emmaus Greenwich properties are well maintained and meet health & safety, compliance, and regulatory standards.
• Develop and oversee maintenance schedules, capital improvement plans, and risk management strategies.
• Ensure effective management of utilities, repairs, and external contractor relationships.
• Oversee security, fire safety, and infrastructure projects.

4. Companion Community & Wellbeing

• Oversee the Community Manager in ensuring a safe, supportive, and empowering environment for companions.
• Work with the team to develop individual progression plans, enabling companions to build skills and move towards independence.
• Ensure that companions are meaningfully engaged in charity operations and social enterprise activities.
• Implement safeguarding policies and best practices for supporting vulnerable individuals.

5. Financial & Budget Management

• Work with the CEO and Finance Manager to oversee budgets, financial planning, and cash flow management.
• Manage financial performance across the social enterprise, facilities, and community services.
• Identify cost-saving opportunities and revenue-generation strategies.
• Ensure compliance with financial regulations, charity governance, and reporting requirements.

6. People Management & Organisational Culture

• Lead and develop the Operations, Property & Facilities, and Community Managers, ensuring high levels of motivation and performance.
• Establish and oversee effective recruitment, training, and performance management processes.
• Promote diversity, equity, and inclusion throughout the organisation.
• Champion Emmaus values and ensure they are embedded in daily operations.

Equal Opportunities

Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristics, perspectives, ideas, and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status, or parental responsibilities.

To ensure fairness and consistency in selecting the best candidate for our roles, all our applications are anonymised until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.

WELCOME TO ADA

At Ada, the National College for Digital Skills, our mission is to educate and empower the next generation of diverse digital talent. Through the quality of education we deliver, the depth of our industry partnerships and focus on diversity, we are changing the face of the tech sector, expanding the talent pipeline and transforming lives.

We are a specialist Further Education college, where every 16-19 student studies Computing and all of our diverse Higher Level and Degree Apprentices work in skills shortage disciplines in innovative, blue-chip companies.

Key responsibilities of this role include:

• Management and updating of the school database to support outreach communications
• Assist with event planning, administration and delivery including Outreach events, Careers Fairs, Open Days, School visits to Ada and Keep Warm events (This will involve commitment on some weekends and evenings during busy times)
• Support the administration of the Sixth Form application process when needed, including: dealing with enquiries to the inbox and on the phone in a timely manner, sending application communications including invitations for assessment, offers and enrollment paperwork, data entry and keeping accurate records of all applicants and their information within the customer relationship management tools (Dynamics 365 and REMS)
• Support role in the preparation and administration of Lift-off days
• Accurate record keeping of offer letters sent / accepted, of attendance at Lift-off days and keep-warm events
• Administration and processing of students enrolments on GCSE results days and afterwards
• Keeping accurate records, inputting data into Ada’s systems and exporting relevant information to produce reports and dashboards for the team
• Assist with wider college events 
• Assist with tasks and administration in the wider teams including Reception and Front-of -house, facilities and External Relations. 

Key competencies 

Essential

• You are a confident public speaker
• You have the ability to communicate effectively with a variety of audiences.
• You have excellent communication skills including written and verbal, both face to face and on the phone. 
• You are willing to work flexibly, where necessary outside of normal working hours, and to travel around London, as necessary for the role.
• You are accurate with excellent attention to detail
• You are a confident user of technology and productivity tools such as calendars, spreadsheets, trackers and databases. 
• You are able to cope with a varied workload, to prioritise effectively and to meet deadlines.
• You enjoy being part of a hard-working, target driven team focused on offering life-changing opportunities to young people with an interest in technology.
• You address issues and challenges proactively and can work with a diverse range of people to achieve your goals. 

Desirable

• You have experience working in administration, admissions or outreach.
• You are a confident user of Microsoft Office and/or Google suite.

Marketing and Fundraising Officer

Location: Hybrid, Old Street, London
Department: Supporter Marketing and Public Fundraising
Salary: £39,633 per annum
Hours: 34.5 hours per week
Job Type: Full-time
Contract Type: Permanent

Plan International UK is a global children’s charity striving for an equal world. One where every child can reach their full potential, and every girl can choose her own future. 

We bring people together to protect children’s rights and keep girls safe, in school and in control of their bodies – even when disaster strikes. And we won’t stop until we are all equal. 

Join Our Dynamic Team as a Marketing and Fundraising Officer

Are you ready to make a lasting impact through your work? We’re looking for a passionate, experienced Marketing and Fundraising Officer to play a key role in delivering exciting campaigns that inspire donors and increase vital income for our cause. This is a fantastic opportunity to be at the heart of our Supporter Marketing team during a period of innovation and transformation.

You’ll be integral in running campaigns to deliver against our new Fundraising Engagement strategy to grow our brand awareness and income. This is an exciting time to be part of our journey and help shape the future of our acquisition activity delivering high-quality brand awareness and acquisition campaigns across a range of products and channels. 

In this role, you will:

Manage and support on impactful brand and fundraising campaigns across multiple channels and moments, including for our biggest integrated appeal for International Day of the Girl, driving engagement and increasing donations.
Produce powerful and inspiring creatives to effectively promote Plan International UK’s brand and encourage financial support. 
Manage relationships with agencies, ensuring campaigns are continuously optimised for success.
Use data and insights to create fresh, innovative campaigns that resonate with new donors.
Champion our values: You will play a vital role in delivering campaigns that reflect our feminist leadership principles and mission.

We’re looking for someone who thrives in a collaborative environment and has a deep passion for our values. You’ll be experienced in using data analysis to inform campaign strategies and problem-solving to meet key objectives. If you’re excited by the challenge of driving fundraising growth in a sector that’s making a real difference for girls around the world, we want to hear from you.

Please note: this role is known internally as Attraction and Acquisition Officer

The deadline for applications is 23:59 on Sunday 30 March 2025
Interviews will be held during week commencing 7 April 2025

We are committed to the safeguarding and protection of children, young people and adults in our work. We, therefore, apply rigorous recruitment and selection processes to ensure that only those who are suitable are recruited to work for us. Accordingly, appointment to all our roles is subject to a range of vetting checks and for this role this will include a Basic Disclosure and Barring (DBS) check. A criminal record will not necessarily bar you from working for us; this will depend on the circumstances of any offences.

Plan International UK is committed to being an inclusive employer and we welcome applications from candidates from all backgrounds.

REF-220395

Job Title: Wellbeing Consultant
Ref: WBC349
Contract: Permanent
Hours: Part-time - 30 hours per week, based at the GenesisCare centre (worked over 4 days Monday – Thursday 8.30-4.30pm)
Salary: £28,080 - £33,280 pro rata (dependent upon experience)
Location: GenesisCare Cromwell, Cromwell hospital, 164-178 Cromwell Rd, Kensington, London, SW5 0TU

About Us

Penny Brohn UK is the cancer health and wellbeing charity. We help people feel better in mind, body and spirit by offering support through our team of cancer support experts (which includes doctors, nutritionists, counsellors and exercise therapists)

Penny Brohn UK helps people with cancer to feel more physically and emotionally able to manage the impacts of their diagnosis and treatment, be more in control of their choices and have the best quality of life possible. By making our services freely available, our aim is for all people with cancer to be able to access the high-quality support they need.

Penny Brohn UK have been working in partnership with GenesisCare UK, a private healthcare company, since 2013. We deliver an integrated cancer care approach which includes complementary treatment support and lifestyle advice for patients undergoing chemotherapy and radiotherapy at all of their 14 centres across the UK. For over 40 years, Penny Brohn UK has supported people with cancer to feel more physically and emotionally able to manage the impacts of their diagnosis and treatment, be more in control of their choices and have the best quality of life possible.

The role

An exciting opportunity has arisen for an experienced healthcare profession/health related professional to join our existing team of Wellbeing Consultants embedded within established UK GenesisCare cancer treatment centres.

This role requires excellent communication and interpersonal skills with the ability to build and maintain relationships with patients, relatives, GenesisCare staff team and Wellbeing consultant team and the wider Penny Brohn UK organization. We are looking for a professional who can work in a flexible, proactive, intelligent, and creative way. Candidates should have experience of working within private or national health related services and have knowledge, experience/understanding of complementary therapies or other support services.

Key role considerations

•  This role will involve working alongside our partner GenesisCare to ensure a holistic approach is taken in aspects of support and treatment.
• The bulk of the patient work is delivery of one-to-one sessions – completing holistic needs assessments, review appointments, consultations, mindfulness, and relaxation sessions.
• The Wellbeing Consultant is responsible for ensuring that patients and their relatives have a positive experience as they move through the Penny Brohn UK treatment support services at GenesisCare.

In return for your hard work and dedication you will enjoy a wide variety of benefits including:

• 30 days holiday plus 8 bank holidays (pro rata)
• Enhanced sick pay after six month’s service
• Auto enrolment into the Penny Brohn UK pension scheme
• Free Life Assurance
• Family friendly policies with enhanced maternity and paternity leave after one year of service
• Specsavers Corporate eyecare test
• Cycle to work scheme

Timetable for appointment 
Closing date: Monday 7 April at 9am
First interview: Via Teams, Thursday 10 April 2025
Second interview: In person, Monday 14 April 2025 at the Penny Brohn UK National Centre, Pill, Bristol, BS20 0HH
Start date: ASAP, to be agreed upon appointment with successful candidate

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

At Penny Brohn UK, we are committed to promoting equality, diversity, and inclusion throughout the organisation. We are proactively taking action to support EDI and Wellbeing to support our ethos of creating a diverse culture that is reflective of both our employees and the lived experience of all communities touched by cancer. We welcome applications from individuals from all backgrounds regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

No agencies please.

The post holder will be a key member of the Philanthropy Team and be responsible for raising capital and revenue funds from individual donors to an ambitious annual target. 

As Philanthropy Lead, you will support the existing Building Hope national campaign and future national, regional and centre campaigns, focusing on aligning prospects and donors with Maggie’s strategic aims.  

You will ensure the effective, long-term cultivation of prospects identified through volunteer leadership networks, existing networks of warm supporters, and prospect research. 

You will also be able to identify opportunities for a programme of engagement events designed to discover, cultivate and steward prospects and donors. 

Please see the attached job description for further details.

Head of Finance and Operations

Could you be the talented Head of Finance and Operations that we’re looking to welcome into a small, friendly nature charity? Leading the financial management and operations functions, you’ll play a part in protecting and restoring UK wildlife, while advancing your career in the fast-growing ‘nature and climate’ space.

Position: Head of Finance and Operations

Salary: £40,000 for 28 hours per week (£50,000 full-time equivalent)

Location: Fully remote (UK-based), with occasional travel

Hours: 28 hours per week (0.8 FTE), flexible working available

Contract: Permanent

Closing Date: 9am, Friday 11 April 2025

Interviews: 16-17 April 2025 (TBC)

About the Role

As Head of Finance and Operations, you will play a critical role in ensuring the financial health and operational efficiency of the Trust. Working in a dynamic and supportive environment, you will lead the finance function, oversee operations, and ensure compliance with governance and legal requirements. This role is perfect for someone who is passionate about conservation and wants to contribute to the nature and climate sector.

Key responsibilities include:

• Leading the finance function for the Trust and its subsidiaries.

• Overseeing the operations function, including governance, HR, EDI, wellbeing, and resource management.

• Ensuring compliance with relevant legislation and charity articles.

• Managing and developing the Finance and Operations team.

• Contributing to the organisation's growth and fostering a positive workplace culture.

About You

We are looking for an individual who has:

• Experience in financial leadership within a charity or non-profit organisation.

• Strong knowledge of financial management, budgeting, and compliance.

• Expertise in governance, HR, and operational functions.

• The ability to work independently in a remote setting.

• Excellent leadership and team management skills.

• A passion for conservation and making a positive impact on nature.

About the Organisation

The organisation is a unique conservation charity dedicated to making data work for nature. By providing access to vital wildlife data, they support conservation efforts across the UK. They’re a 100% remote-working organisation with a strong commitment to diversity, inclusion, and flexibility.

Other roles you may have experience of could include: Finance Director, Director of Operations, Head of Charity Finance, Finance and Operations Manager, Chief Financial Officer, Finance Business Partner, Head of Governance and Compliance.

Activities Coordinator

Location: Bromley by Bow Centre
Job Type: Part time, 17.5 hours per week
Contract Type: Fixed Term Contract
Salary: £27,050.40 per annum (0.5 FTE prorated £13,525.20 per annum)

The Activities Coordinator will develop a programme of social, creative and physical activities delivered at the Centre, in our 3-acre park and in venues across the northeast of the borough to encourage and support people to live active and fulfilling lives.

The programme will include both broad access, open sessions as well as more focused activities for specific groups within our community including older adults and people with disabilities.

The Activities Coordinator will engage members of the community to identify, design and develop activities based on local needs and preferences.

The key strands of the role are:

• Activity and timetable coordination: Develop and coordinate a timetable of activities. Support with the recruitment, onboarding and supervision of activity facilitators and volunteers.
• Participant engagement and facilitation: Build relationships with people accessing activities, provide opportunities for connection, raise awareness of services and support available locally and, provide space and opportunities for people to develop new ideas and co-produce activities.
• Service development: Work with the Centre’s delivery teams and local partners to inform and shape the design and delivery of activities.

You may also have experience in the following: Activities support, Social Worker, Link Worker, Advise, Counselling, Not For Profit, Charity, Advocacy, Nursing, Advice Worker, Service Coordinator, Project Coordinator, Service Delivery, Fitness coordinator, Impact Manager, Activities Support, impact assessment, Social prescribing, Wellbeing coordinator etc.

REF-220 374

At the Adult Literacy Trust (ALT) we believe that literacy is a right, not a privilege, and we want everyone to have the chance to reap the benefits of this crucial life skill. We know how invaluable literacy is in changing learners’ lives, improving their life chances, employability, health and wellbeing.

ALT partners with adult education providers in some of London’s most deprived areas to offer our services to those who could benefit most from our support. Our approach is learner-led and focuses on helping adult learners to feel supported, empowered and confident in their literacy development. 

Founded in 2021, ALT is a young but ambitious charity and we’re looking for an organised, dedicated, and ambitious Recruitment Coordinator who will be at the very heart of delivering our growing service. As Recruitment Coordinator, you’ll coordinate our volunteer recruitment programme and steward applicants through our processes to become fully onboarded volunteers, ready to support adult learners.

Position: Recruitment Coordinator

Location: Remote/home-working with regular in-person work across London as required (varies according to time of year but an average of once per week, reasonable travel expenses covered)

Hours: 21 hours per week. Either three full days per week or four/five shorter days per week.

Contract: 1 year contractor position (subject to extension), £38,000pa pro rata (0.6 FTE)

Your primary responsibilities as Recruitment Coordinator

· You’ll be responsible for coordinating & implementing ALT’s volunteer recruitment programme

· You’ll work to ensure a robust pipeline of volunteer applicants to support our growing programme

· You’ll foster connections with community partners to ensure ALT’s volunteer opportunities are visible within the communities where we work

· You’ll be a welcoming and professional first point of contact for volunteer applicants

· You’ll support all volunteers through the application, training and onboarding process

· You’ll work to foster a strong and vibrant volunteer community, coordinating an annual calendar of volunteer events and leading the organisation of volunteer socials

· You’ll support with learner recruitment as needed

This role is for you if:

· You have a genuine passion for our mission, and want to help break the cycle of poor literacy

· You are warm, approachable, and eager to support volunteers and adult learners alike

· You are pro-active, responsive, and able to work under your own initiative

· You have experience of recruiting and coordinating volunteers

· You communicate clearly and concisely and can build rapport with people at all levels

· You are detail-orientated

· You are organised and can work independently to tight deadlines

· You want to join a small team and help grow the ALT programme as we expand across London

Essential criteria:

· You are London-based (or within a commutable distance to attend frequent in-person activity)

· You are comfortable working principally home-based

How to apply

If you would like to apply for this opportunity, please submit a CV and a Supporting Statement (of no more than one side of A4) demonstrating your suitability for the role and outlining why you would like to work for the Adult Literacy Trust.

The deadline for applications is Sunday 6th April. Candidates should be available for first round interviews on either the 15th or 17th April. We welcome candidates from a diverse range of backgrounds, and we are happy to make reasonable adjustments. If you need any support with your application, please contact our team. 

South East London Mind are working in partnership with Bridge Support and Oxleas NHS Foundation Trust to deliver the Greenwich Mental Health Hub. This service brings together the expertise of local primary, secondary and voluntary sector mental health care providers with the aim of providing flexible, holistic and integrated services for adults with mental health problems.

We are looking for a Senior Mental Health Advisor with experience of working within mental health services. Applicants should have strong line management skills alongside experience of completing assessments, managing a diverse caseload, working in a busy work environment, and should possess effective communication skills. An ability to work independently but collaboratively, to be proactive and show initiative is essential for this role.

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Sunday 23rd March (11:59pm)
Likely interview date: Week beginning 7th April

We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

We pride ourselves on being a values-driven organisation, and we’re looking for a like-minded Volunteering Officer to join the team in this new role.

Blending people skills with administration, organisation with adaptability, assertiveness with a human touch, this varied role would be ideal for someone with an interest in criminal justice who communicates as well in person as they do online and in writing.

You don’t need to have had a role directly including managing volunteering, but transferable experience from another organisation that includes volunteers would be useful. Maybe you are an experienced volunteer looking to step into an employed position.

Research tells us that marginalised groups of people may not apply for jobs unless they meet 100% of the criteria. We also know that applicants come from many backgroundswith different experiences that might not seem “standard” – and that’s okay! We value people who bring unique perspectives and knowledge to our team.

You might not feel like you check all the boxes as you read this job pack. That could be because of impostor syndrome or a confidence gap, especially if you’ve been marginalised or excluded in the past. But we hope you’ll apply anyway because what’s most important to us is having shared values and attitudes to work – the rest we can work on through our culture of feedback and development.

Community Coach

As a member of the Community Team, you will provide vital support to people who have completed our course in prison and are now in the community working to find the stability they need to realise their potential, achieve their goals and rebuild their lives after prison.

This is an exciting time to join our Community Team as we look to broaden and deepen the support we offer participants as they leave prison. You will help shape our offer to participants; drawing on your experiences and creativity and working with our other Community Coaches to trial new approaches.

Partnership working plays an important part of the role, and you’ll get to connect with employers, partners and statutory organisations to support participants as they build a life after prison.

This role would be ideal for someone with a good understanding of the challenges faced by those caught up in the criminal justice system, gained through personal experience, paid work or volunteering. This role does require the successful candidate to work in prison and clear prison security to hold keys. 

Although advertised as a full time position, we welcome discussions about flexi and part-time working. 

The team

The Advice Services directorate at Toynbee Hall is central to our commitment to address and alleviate poverty in London and beyond. Specialising in debt, welfare benefits, legal support, and generalist advice, our directorate has proven instrumental in significantly enhancing the financial wellbeing of those we serve. Last year alone, our efforts helped individuals and families to be over £23 million better off, showcasing the direct impact of our work.

Scope of role

The Partnership Coordinator is responsible for providing comprehensive administrative support to the Head of Grant Delivery. This role involves managing schedules, coordinating communications, and organising meetings and events. Additionally, the Partnership Coordinator will support the Head of Grant Delivery with administrative tasks, including raising purchase orders and invoices on the finance system, and assist with project management activities. The role also includes coordinating logistics and deliveries across the Debt Free Advice supply chain.

Key Responsibilities

Head of Grant Delivery Support

• Organise, plan, and take minutes at meetings, including handling logistics like booking rooms, arranging refreshments, and notifying attendees.
• Follow up on action items and ensure the implementation of decisions made during meetings.
• Prepare and distribute reports and other documentation to keep the partner organisations informed and engaged.

Administrative Support for Finance

• Raise purchase orders and invoices on the finance system, ensuring accuracy and compliance with organisational procedures.
• Assist with financial administrative tasks as needed.

Logistics Coordination

• Coordinate logistics and deliveries across the Debt Free Advice supply chain to ensure timely and efficient service delivery.
• Manage logistics for internal and external events, including town halls, workshops, conferences, and staff meetings.

Communication Facilitation

• Serve as a point of contact for internal and external stakeholders seeking to connect with the Head of Grant Delivery.

Event and Administrative Tasks

• Plan and execute internal and CEO forums, meetings or other events.
• Coordinate and organise additional meetings and manage any emergent administrative needs.

Professional Development

• Identify opportunities for personal development and stay updated with industry trends and best practices.
• Participate in training and development activities to enhance skills and knowledge.

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.

We work towards this by:

• Addressing poverty and injustice through advice and support and influencing systemic change.
• Shifting power to people and communities affected by injustice and inequality.
• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.

This means:

• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.

What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.

As the Asylum Aid Trusts and Foundations Executive, you will be responsible for delivering income from a range of donors and prospects, with a focus on trusts and foundations, through growing a successful grants pipeline. The postholder will work closely with the team’s senior leadership and will be supported by the Helen Bamber Foundation’s highly experienced fundraising team, working collaboratively to raise funds for Asylum Aid and the wider Group, enabling Asylum Aid to grow its fundraising and develop a robust pipeline of fundraising partnerships.

We are looking for a bright and ambitious fundraiser who is looking to develop their fundraising skills and who will be results-focused, well-organised and an effective communicator. This role best suits someone who is eager to learn and work as part of a tight-knit and successful team, and who can respond creatively and proactively to our current and future donors’ requests.

The candidate will preferably have some experience working or volunteering in the charity sector, and we welcome applications from candidates with transferrable experience, such as working in a client-facing role, in a communications position or copywriting.

As Trusts and Foundations Executive, you will be working alongside HBF’s experienced fundraising team, reporting into the Grants Manager. You will also collaborate closely with the CEO, the Executive Director of Asylum Aid and Head of Fundraising and Communications, supporting them in their fundraising.

You will be part of a Fundraising and Communications team that is collaborative, proactive, effective and dedicated to supporting refugees and people seeking asylum. We have a great culture of learning and nurturing our talent internally and we are looking for someone who shares our drive to build successful funding partnerships which deliver impact.

Marketing and Communications Manager

Location:

Hybrid: Primarily based at Cosmic HQ near St Mary’s Hospital, Paddington, with opportunities for home working

Reports To:

Chief Executive Officer (CEO)

Salary:

£36,000 per annum pro rata, £21,600 actual for 0.6FTE

Hours:

3 days per week/0.6FTE

Job Type:

Permanent

Annual Leave:

27 days plus bank holidays, plus office shuts between Christmas & New Year, pro rata for 0.6FTE

About Cosmic Charity

Cosmic is a small but mighty children’s charity, dedicated to supporting the incredible work of the Paediatric Intensive Care Unit (PICU) and Neonatal Intensive Care Unit (NICU) at St Mary’s Hospital, Paddington, and Queen Charlotte’s Hospital, Hammersmith. We provide vital funding for life-saving equipment, specialist staff training, pioneering research, and family support services - helping to make a real difference for children and families when they need it most.

We’re looking for a passionate and creative Marketing and Communications Manager to help us tell Cosmic’s story, engage our incredible supporters, and grow our reach and impact. If you love storytelling, enjoy building strong relationships, and want to be part of a small, supportive team that’s making a real difference, this could be the perfect role for you. You’ll play a key part in raising Cosmic’s profile, supporting fundraising campaigns, and keeping our community connected through engaging and impactful communications.

Key Responsibilities External Communications

· Collaborate with the team to develop a communications plan to support Cosmic’s calendar of events, income generation and volunteering, taking ownership of its implementation.

· Manage supporter communications through platforms like Mailchimp, including scheduling updates and mail merges.

· Produce and manage the production and distribution of the charity’s supporter newsletter, corporate newsletter, and other direct marketing materials.

· Develop a GDPR compliant method to gather data from families who benefit from Cosmic Service Delivery, to support conversion to fundraising via a Cosmic communication plan and supporter journey

· Create and execute engaging campaigns for Cosmic, based on our service delivery, to generate income.

· Liaise with celebrity partners to coordinate media campaigns.

· Develop and maintain a bank of photographs and ensure media consent forms are obtained and recorded appropriately.

· Assist fundraising teams in sourcing free advertising opportunities for events, such as community group emails and online platforms.

· Working with internal and external stakeholders to deliver and maximise media opportunities and campaigns that help raise awareness of the Cosmic’s services

· Writing press releases for local, regional and national press covering Cosmic service delivery, events and fundraising campaigns.

· Plan and execute events designed for stewardship and engagement alongside the Cosmic Events Team.

· Support in the development and delivery of the Cosmic ambassador strategy

Internal Communications

· Work closely with supporters, NHS staff, and the NHS Imperial Trust to gather compelling patient, family, unit, and staff stories for promotional purposes.

· Be a visible presence on the wards, building relationships to develop case studies, improve communication, and identify opportunities for collaboration.

· Keep charity notice boards updated with promotional material.

· Contribute to the quarterly Trustee report.

· Ensure that all communication is clearly logged on the Cosmic CRM solution, Donorfy.

Digital

· Manage Cosmic’s social media channels, developing and implementing a consistent and engaging social media plan to promote the charity’s work, events, and fundraising initiatives effectively.

· Digital transformation of the Cosmic website and other digital channels with a consistent and clear brand, ensuring optimal user experience.

· Create engaging and consistent digital designs for all marketing materials on Canva.

Branding and Merchandising

· Design and create a new range of fundraising merchandise and marketing materials to promote the Cosmic brand.

· Support the fundraising team by developing high-quality materials for proposals, events, and activities, and assist in promoting these initiatives.

· Develop and formalise a clear Cosmic Tone of Voice and charity branding, establishing guidelines for how Cosmic presents itself both internally and externally to ensure consistency and alignment with its mission and values.

· Build a Cosmic library of “curated content” with aligned descriptions of who we are and what we do, tailored for different audiences.

· Ensure all internal templates (letterheads, email signatures etc) use the correct colour palette, format and logo.

Administration

· Build a process to balance and prioritise the requirements and request for digital, marketing and communication support from the Cosmic Team

· Respond effectively to incoming telephone calls and emails, ensuring all inquiries are handled professionally.

· Maintain and update the charity’s database of contacts and supporters, taking the lead in implementing changes to improve data recording and analysis.

· Provide support to charity volunteers during activities.

· Develop engaging and relevant supporter journeys using Cosmic audience personas.

· Regular development and gathering of Cosmic case study materials.

· Evaluate the success of campaigns, setting and tracking key metrics, feeding learnings back into future work in a cycle of continuous improvement.

· Prepare and deliver regular, meaningful reporting on communications, to assist and drive strategic communications and marketing decision making.

General

· Build relationships across Cosmic, NHS units, and key stakeholders to identify opportunities for collaboration.

· Stay informed about fundraising sector trends and identify ways to apply them to Cosmic’s work.

· Undertake any other tasks commensurate with the role, adhering to the charity’s time-in-lieu policy.

· Support PICU/NICU with day-to-day needs, including celebrating milestones, organising activities, or assisting families with specific requirements.

Who We’re Looking For Essential Skills and Experience:

· Previous experience in a marketing or communications role, ideally working within the charity sector.

· Proven success designing and delivering communications plans and campaigns.

· Experience of successfully pitching stories or collaborations to media, journalists and influencers.

· Understanding of how to create engaging content – both written and visual.

· Understanding of how to develop opportunities for coverage and know how to make them happen, and of media and communication trends, with the ability to stay ahead of the curve.

· Strong written and verbal communication skills, with the ability to craft engaging content for diverse audiences.

· Strong digital storytelling skills.

· Experience in creating marketing materials in Canva and managing communications campaigns.

· Experience of managing social media channels, creating content that drive results

· Experience of using WordPress, Mailchimp and CRM solutions.

· Confidence in liaising with stakeholders, including NHS staff, supporters, and celebrity partners.

· Excellent organisational skills with the ability to manage multiple tasks and meet deadlines.

· Creative thinking and problem-solving abilities.

· Knowledge of GDPR and data protection best practices.

· A genuine passion for Cosmic’s mission and values.

Desirable Skills and Experience:

· Experience in developing case studies

· Previous experience in a charity or fundraising environment.

Why You’ll Love Working with Us

At Cosmic, we’re a small team with a big heart. Every day, we get to make a real impact on the lives of children and families facing the toughest times. You’ll have the chance to use your creativity, develop new ideas, and see the difference your work makes - whether it’s helping to fund vital equipment, supporting a fundraising event, or simply putting a smile on a child’s face.

· 27 days holiday plus Bank Holidays (pro rata for part time roles)

· £200 professional development budget annually

· Hybrid working opportunities

· Employee Assistance Programme

· Flexible hours. Core office hours 10am – 4pm