Jobs

The IS Support Manager oversees daily operations ensuring high levels of customer satisfaction. In this role, you will be responsible for managing day-to-day operations but also for elevating the quality and efficiency of technical support services provided.

The successful candidate will coordinate with various departments across the Gallery including the IS team, working closely with both technical and non-technical teams to provide a reliable, responsive, and proactive service experience. 

We are delighted to be advertising a key role at Borough Market, London’s historic food market. This is a fantastic opportunity to join a small but highly dynamic senior Management team with responsibility for guiding the direction of a major institution.

To fill this position, we are looking for a relevant HR/Employment law degree and will be a CIPD qualified experienced professional who can help build a positive, supportive work culture that aligns with our new 2030 Strategic Plan. Reporting directly to the CEO, the Head of People will play an important role in shaping and transforming HR practices, defining new ways of working, and supporting the rest of the leadership team in strengthening relationships across the organisation.

Head of People

The successful applicant will have experience and knowledge covering the entire HR remit, be able to develop an exciting people strategy, be a dynamic team member with a passion for food and people, and demonstrate a good understanding of the unique challenges of working in a market environment. If you have the skills, energy and passion to join us on this exciting journey, we would love to hear from you.

Closing date for applications is the 17th November 2024.

We are seeking to appoint a Practice Development Facilitator (Care Trainer) to deliver and facilitate a programme of continuous training and personal development to equip our workforce with the range of skills, knowledge and competencies that enables them to deliver excellent person centred care.

As an embedded practitioner with a focus on work based learning, you will deliver the mandatory training plan and will integrate coaching and role modelling into your practice to inspire learning culture that reflects our values and continuously seeks to improve quality outcomes and experience for our beneficiaries and their families.

You will be an experienced health/care management practitioner with a track record of developing the adult workforce in regulated health and social care. You will hold ILM, D31/32 or A1 qualification or equivalents and are innovative in developing, delivering and evaluating workplace learning interventions using a range of methods.

A passionate practitioner and an effective communicator, you will possess strong influencing and relationship building skills and be customer focussed. You will be self motivated, adaptable and responsive in order to achieve success in this dynamic care environment.
 
In return and in addition to competitive employment T&Cs we will ensure you have all the support and resources you need to meet objectives, and will support you to maintain your own CPD.

Please note that in order to meet the needs of staff working 24 hour shift patterns you will be required to work occasional evenings and weekends. 

Galanos House is a CQC Outstanding Care Home, and we continually strive to improve and innovate working alongside the people that live in the home. It’s where our residents can form special bonds and make new like-minded friends. We’re pleased to be able to offer both nursing and residential care in the main home and support for people living with dementia in Poppy Lodge. Adjacent to the main building is the Galanos community hub, which boasts a beautiful light and spacious cafe and a number of multipurpose spaces which host groups, activities & events.  

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

Based at Galanos House, Banbury Road, Southam, CV47 2BL
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert
.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Customer Services Advisor

Tower Hamlets, London (office-based)

Salary: £29,332.01

Permanent, Full Time (37.5 hours per week)

 

About THCH
When you become a part of THCH, you have the opportunity to contribute to work that goes beyond bricks and mortar – work that changes lives and creates lasting impact. By offering local, sustainable, and affordable services delivered by talented people, we create places people are proud to call home.

If you are passionate about community development, bursting with fresh ideas and innovative approaches, and looking for challenging yet rewarding projects, we’d love for you to be a part of our journey.

About the role

We’re looking for an experienced Customer Services enthusiast to help the Customer Services Manager provide a seamless service during a period of change. This role would suit someone who is approachable as you will be the first point of contact for residents, members of the public and colleagues. The role will involve resolving customer enquiries and handle incoming calls.

Also, from time to time you will work with the Customer Resolutions Team – this will include complaint management – ensuring the complaints process is followed from start to finish. Allocating parking bays and managing enquiries including, waiting list and bay swaps. You’ll also coordinate the lettings process, which includes transfer applications, advertising properties, shortlisting, undertaking checks to assess applicant’s eligibility and coordinating appointments.

About you

The successful candidate will have excellent administration and organisational skills and want to be a part of a team that focuses on getting it right the first time. You’ll have a flair for resolving queries whilst remaining discreet and personable.

The ideal candidate will have excellent customer service skills alongside experience of Repairs, Maintenance, Building Services administration with the ability of using Microsoft and Housing database/systems and complaints.

What we offer you

Besides an emphasis on learning and development and the opportunity to be part of a fantastic team, we offer a generous package including 28 days annual leave plus bank holidays and four extra concessionary days, a health and wellbeing scheme including a generous wellbeing allowance, season ticket loan, good pension and a lovely, refurbished office, plus the opportunity to work flexibly. On top of this we offer an environment which promotes openness and inclusion, a team that operates with pride and values teamwork and going above and beyond.

Closing date for applications: 19th November 2024

 

Interview Date: 27th November 2024 via Ms Teams

 

Location:  Hybrid working between the Aldgate, London office and home

A great opportunity has risen for an experienced Policy and Public Affairs Officer to deliver evidence and story-led public affairs activity to support our campaign for political action on air pollution.

Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.

You will take a leading role in building relationships in Westminster, driving our public affairs activity with innovative, creative and impactful comms. You’ll be adept at using a variety of tools to scrutinise and influence government.

You will have excellent time management skills and be able to quickly respond to political opportunities. You will be a great team player and communicator, particularly when building relationships with those less knowledgeable about the impact of air quality. You will interact with colleagues at all levels across the organisation and across the clean air sector, furthering our opportunities for influence.

As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.

We are looking for an Event Co-ordinator to co-ordinate the delivery of our sporting programme and to work with the wider team to create consistency in the delivery, safety and reporting of this programme.

Key Accountabilities

Event Management

• Lead on the organisation and delivery of the sports event programme at a Regional and National level 

• Ensure that all insurance, legal and health and safety obligations are followed for all events

• Manage and coordinate event bookings with key suppliers such as venues and hotels where needed 

• Provide support to event volunteers during planning, delivery, and on-the day 

• Oversee the advertisement of the events including promotion and on-the day brand awareness 

• Work with the Events Management System to monitor and manage all events 

Volunteer Management: 

• Build and maintain a strong working relationship with Regional Organisers for your designated sports

• Liaise with the Volunteer Delivery Team to recruit for any vacant Regional Organiser roles

• Provide help and support to volunteers to understand the key elements of the legal requirements of the events process and the functionality around the advertising and booking systems

Programme and Project Involvement: 

• Liaise with the Strategic Development Team to contribute and help deliver the Sports Strategy. 

• Participate and contribute to the National Events projects where needed 

Participate and engage with all projects and programmes where it is identified that the Events Team is needed or can contribute and make a difference.   

Person Specification

• Ability to manage and organise time and workload effectively. 

• Resilient and flexible with the ability to work under pressure

• Ability to build and manage strong working relationships.

• Accuracy, attention to detail and pride in delivering a quality service and product. 

• Able to work independently and as part of a team.

• Personal drive and enthusiasm with a positive attitude and a desire to succeed. 

Skills (Essential)

• Minimum of 1-year relevant event management experience either in the work place or attained through a relevant qualification. 
• Intermediate to advanced level of MS word and Excel 
• Ability to communicate both through written and verbal

Skills (Desirable)

• A relevant degree or professional qualification in event management is not essential but may be advantageous. 

• A working knowledge of CRM and digital Event Management Systems 

• Experience of working with volunteers 

 

Senior Family Support Coordinator

Location: South West London (Central Office is based in Mortlake – 12 mins from Clapham Junction and 23 mins from Waterloo)
Contract: Full Time, Permanent 
Salary: £33,000 per annum.

This post is part funded with support from the National Lottery Community Fund.

ABOUT US

Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us. We provide free, confidential support, help and advice by phone, email, text and live chat. 

Missing People aims to put people with lived experience at the heart of our work, amplifying their voices to achieve change. We coordinate a UK-wide network of people, businesses and media to join the search for the estimated 170,000 people who go missing each year. 

THE IMPACT YOU WILL HAVE

The Senior Family Support Coordinator is responsible for coordinating our support services for people affected when someone goes missing. This role leads the team providing emotional and practical support provision to families and friends impacted by a disappearance. This is a key safeguarding role to ensure people who are experiencing trauma and ambiguous loss can access our services safely and that their needs are assessed and met.

You will coordinate the charity’s offering to the community affected which includes in person annual events, peer support forum, online and social events and groups, co-production activities, engagement, and opportunities for publicity.

ABOUT YOU

You will need to have experience of:

• Working in a frontline service delivering advice, help or support to vulnerable people or families by phone or digitally;
• Managing an active caseload of people with varying needs regarding frequency and level of support;
• Line managing staff and/or volunteers;
• Understanding and implementing safeguarding procedures, assessing risk, developing needs assessments and handling complex and sensitive situations;
• Planning and running events or groups for service users.
• and possess the following skills:
• Supporting people experiencing trauma;
• Able to maintain a calm and considered approach, to evaluate situations objectively, consult effectively and give appropriate advice and guidance.
• Ability to balance proactive and reactive work, to plan and to meet deadlines;
• Ability to develop and drive forward new projects and initiatives, taking the lead and/or working collaboratively with colleagues
• Group facilitation skills - online and in person.

WHY WORK FOR MISSING PEOPLE?

Would you like to work for a welcoming, caring organisation which really makes a difference to vulnerable people throughout the UK? Missing People is a friendly and supportive place to work.

Working for Missing People means living our values. It’s a place where people are encouraged to ‘let fly’ so you can ‘make things happen’. We know you’re more than just a job title, and ‘be human’ is an important value here. You will find plenty of scope for personal development including: getting involved in cross-charity projects; leadership development or volunteer supervision; training; e-learning; and hearing about the latest topics from some of our amazing partners
We offer a range of enhanced family friendly benefits. We are happy to talk about flexible working in many of our roles.

HOW TO APPLY

If you want to be a lifeline when someone goes missing, click apply to read the full job description a letter from the line manager and a summary of Missing People's Achievements in 2023. We look forward to receiving your application. Please ensure you include your CV and a brief covering letter explaining how you would be a good fit for this role.

Closing date: 23:59 on 17 November 2024. We reserve the right to close the vacancy early in the event of a very large number of applications, so Apply Now!

Interviews: 22 or 25 November 2024

You may have experience of the following: - Senior Support Services coordinator ,Family Support Assistant, Family Services Manager, Support Services Supervisor, Support Assistant , Support Operations Coordinator, Support Manager, Support Team Lead, Support Coordinator Manager, Families Project Manager

REF-217 819

I am delighted to be working with an amazing charity in search of an Interim Finance Manager. This is an immediate start, London based hybrid role for 1 – 3-months. This is an exciting opportunity for a motivated and commercially aware self-starter and would suit a qualified accountant with post-qualified experience including ownership of core finance responsibilities.

The purpose of this role is to cover for key short-term priorities, including audit preparation, system and process configuration and general finance support. However, the organisation has ambitious plans to grow, and responsibilities might evolve into something broader.

Role responsibilities

Annual audit, Systems, Financial and Management Accounting

Preparation of schedules, reconciliations and substantive documents for the forthcoming annual audit. Deliver on audit queries during the annual audit process.

Preparation of statutory accounts, supporting workings and disclosures, including analysis of restricted funds.

Producing high-quality monthly management accounts for the Executives and Trustees, including reporting on fundraising KPIs.

Successfully managing the month-end process including reviewing the work of the Senior Finance and Operations Coordinator, meeting reporting deadlines, posting of month-end journals and preparation of balance sheet reconciliations.

Maintaining a system of sound financial controls, including accounting software (Xledger), its users and applications that integrate with it.

Other responsibilities may include:

Business partnering

Payroll

Treasury management.

If you have the above skills and experience and are immediately available, please apply online today, I would love to have a conversation with you.

Interviews 8 November, start date 11 November.

About Salix

We’re Salix Finance, but we’re not a bank.

Our mission is to enable, and inspire, public sector organisations to move towards net zero. We deliver government funding schemes to support councils, schools, housing associations, hospitals and universities boost their energy efficiency, reduce their impact on the environment, save money and to remove more households from fuel poverty.

As well as managing the funding schemes, we provide professional advice, expertise, and support to grant recipients throughout all stages of their projects. We also offer insight, intelligence, and influence by sharing knowledge and lessons learned from project delivery to help improve future schemes and policy development. We were created in 2004 and have been growing ever since. We now employ 200 people. We are committed and passionate about supporting governments to reach their ambitious net zero targets. We are proud and excited to be on the journey with them.

The role

This role will support the Financial Controller to deliver a high-quality payments and cash management service. The role of the Cash and Payments Manager is to oversee the Operational Finance team (3 people) and be responsible for managing, monitoring, and reporting on all cash transactions. You will manage cash management systems and processes, recommending and implementing any improvements to current processes and controls.

You will review and approve bi-weekly supplier/expenses payment runs ensuring that there is sufficient cash available and review, sample check and provide second stage approval for payment run files on the banking systems to ensure accurate payments.

The postholder will have strong leadership skills, a positive attitude and will take pride in getting a job done to the highest standards.  You will have the personal motivation to work in a fast-paced environment and be responsive to changing demands. 

What you will need to succeed

· A strong background in transactional finance – particularly accounts payable

· Experience of managing a small team

· Experience of process improvement

What Salix can offer you?

· The chance to join an organisation at the forefront of decarbonising the public sector.

· £45,000-£52,500pa dependent on experience.

· 28 days annual leave (plus bank holidays) and up to 3 additional days during the Christmas period

· Hybrid working – 1 day a week in the Manchester office

· Contributory pension scheme (we will match up to 10% of your contribution)

Unseen is working towards a world without slavery. We provide safehouses and support in the community for survivors of trafficking and modern slavery. We also run the Modern Slavery & Exploitation Helpline and work with individuals, communities, businesses, governments, other charities, and statutory agencies to stamp out slavery for good. 

Purpose of the role:

Data Officers are responsible for ensuring the quality of Helpline data through a data cleaning regime, maintaining adherence to published data standards, producing regular statistical publications, producing data for ad-hoc requests and reports, and supporting the ongoing development of the Helpline’s Salesforce instance. Data Officers participate in the training of new starters and the Helpline team around the data model and data standards.

To apply: 

• Please complete Unseen’s application form for the role which includes a personal statement of 500 words outlining your suitability for the role, some personal details and equal opportunities questions, and;
• Please send a copy of your CV to jobs @ unseenuk. org with reference to the job title.

The deadline for applications is midnight on November 17th 2024.

Interviews will likely be held during the week commencing 25th November or 2nd December 2024.

As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community. 

Any questions, please contact jobs @ unseenuk. org. 

Family Support Supervisor

Location: South West London (Central Office is based in Mortlake – 12 mins from Clapham Junction and 23 mins from Waterloo)
Contract: Full Time, Permanent 
Salary: £31,900 per annum

This post is part funded with support from the National Lottery Community Fund.

About the role

As a Family Support Supervisor, you will play a key role in creating a space where people experiencing the trauma of someone going missing can be supported throughout their experience in a calm, insightful and consistent manner. You will proactively support family members during challenging experiences. You will provide high quality support to families; the approach to support will be based on an assessment of needs and the length of their missing incident / experience. The support is both practical and emotional in nature and can involve advice and advocacy so people can access the right service and support for them.

About you

You will need:

• experience of work on a helpline, crisis or advice service either as a volunteer or a paid worker and/or advice or support work with children, vulnerable adults and/or families;

• experience of casework, managing an active caseload with varying needs regarding frequency and level of support

• excellent communication skills;

• the ability to maintain a calm and considered approach, to evaluate situations objectively, consult effectively and give appropriate advice and guidance;

• strong IT skills including databases and data entry and the ability to learn new systems quickly including learning to operate a digital 1-2-1 chat platform.

What you will get in return

This position works alongside an award-winning helpline team providing quality support, guidance and safeguarding to missing children, vulnerable adults – those who have run away or left home – and the families of missing people. The service also works therapeutically alongside the counselling service. In this role you will be supported by volunteers, digital support structures, and peer support.

You will find plenty of scope for further personal development including: getting involved in volunteer supervision; training; e-learning; and hearing about the latest topics from some of our amazing partners. Working for Missing People means living our values. It’s a place where people are encouraged to ‘let fly’ so you can ‘make things happen’. We know you’re more than just a job title, and ‘be human’ is an important value here.

About Missing People

Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us. We provide free, confidential support, help and advice by phone, email, text and live chat. We coordinate a UK-wide network of people, businesses and media to join the search for the estimated 170,000 people who go missing each year. Missing People aims to put people with lived experience at the heart of our work, amplifying their voices to achieve change.

Missing People is a friendly and supportive place to work – it’s a welcoming, caring organisation which really makes a difference to vulnerable people throughout the UK. We offer a range of enhanced family friendly benefits and are happy to talk about flexible working in many roles.

Ready to apply?

Please find attached a detailed job description and person specification, a letter to applicants from the line manager and a summary of Missing People's Achievements 2023.

To apply, please ensure you include your CV and a brief covering letter explaining how you would be a good fit for this role. We look forward to receiving your application.

Closing date: 23:59 on 17 November 2024. We reserve the right to close the advert early if we have sufficient interest - so APPLY NOW!

Interviews: 22 or 25 November 2024

Location: South West London (Central Office is based in Mortlake – 12 mins from Clapham Junction and 23 mins from Waterloo)
Contract Type: Permanent
Shift Pattern: Full time, 35 hours per week. Shift pattern: 12:30pm to 8:30pm, Monday to Friday
Salary: £31,900 per annum
Benefits: 28 days annual leave per annum/pro rata plus statutory holidays on appointment. Additional annual leave days awarded on length of service*, Company pension contribution, Life insurance (3 x salary)*,  Employee Assistance Programme (EAP) including 24/7 support helpline,  Interest-free Season Ticket Loans*,  Additional maternity pay and leave*, Additional paternity pay* , Additional sick pay* *available after probation period passed

This post is part funded with support from the National Lottery Community Fund.

You may also have experience in the following: Senior Family Support Coordinator could be alternatively titled as Family Services Manager, Lead Family Support Specialist, Senior Care and Support Coordinator, Family Advocacy Coordinator, Family Resource Coordinator, Senior Family Outreach Specialist, Family Assistance Supervisor, Community Family Support Leader, Senior Families Project Supervisor

REF- 217 817

Head of Content

Business Disability Forum is the leading business membership organisation in disability inclusion.

We are trusted partners, working with business, Government and disabled people to improve the life experiences of disabled employees and consumers, by removing barriers to inclusion.

• We work with over 600 members employing over 20% of the UK workforce and an estimated 8 million people worldwide.
• We advise, support and encourage businesses (many of them global) to become more disability-smart.
• We influence policymakers by representing the voice of employers and disabled employees.
• We provide evidence-based thought leadership on how business affects the lives of disabled people.
• We help effect changes in business practices, products, services and policies that positively impact the life experiences of disabled people, and also benefit business.

The role

The role holder will lead on content creation and production across Business Disability Forum. The role holder will take a strategic approach and collaborate closely with colleagues across the organisation to ensure that BDF creates cutting edge content that engages, informs and educates our Members and Partners

The requirement

• Experience of setting content strategy and road mapping.
• Experience of consulting stakeholders and using insights to create written content to meet their needs
• Experience of delivering small high-quality projects on time and within budget.
• Experience of creating videos, other accessible digital content and services
•  Ability to create persuasive strategic plans.
• ·Knowledge of wider diversity, inclusion and employment law issues.
• ·Knowledge of current topical issues for businesses and business management.

For the full job description and person specification of this role and instructions on how to apply please visit our website below via the button below:

How to apply

Applications should be by CV and a supporting statement, of up to 400 words, detailing why you think you would be suitable for the role. If you require any adjustments to the application process please contact Barnaby Powell as set out below. Applications should be addressed to Barnaby Powell, HR & Office Manager, Business Disability Forum, Nutmeg House, 60 Gainsford Street, London SE1 2NY. If you are submitting your application by email please do so to barnabyp @ businessdisabilityforum .org .uk

• Closing date for applications: Sunday, 24 November 2024
• First interviews are planned for 3, 4 & 5 December 2024.
• Second interviews are planned for week commencing 9 December 2024.

Business Disability Forum is committed to ensuring that all its information, products and services are as accessible as possible to everyone.

If you wish to discuss anything in regards to accessibility or if you require alternative formats, please contact Barnaby Powell by email at the address above or by telephone on 020-7403-3020.

For further information on Business Disability Forum please refer to our website via the button below.

Equal opportunities

We are committed to becoming disability-smart and an employer of choice irrespective of race (which includes colour, nationality and ethnic or national origins), sex, sexual orientation, gender reassignment, religion or belief, marital or civil partnership status, age, disability, or pregnancy and maternity. The ethical and business case of ensuring that our workforce is representative of wider society is at the heart of what we do. When we are recruiting, disabled candidates who meet all of the essential criteria will be offered an interview.

Here for the Blue Light community  

The Role and the Team 

Blue Light Card Foundation is seeking an experienced Corporate Partnerships Fundraising Manager.

As Fundraising Manager you’ll spearhead the purpose driven corporate partnership program for the Blue Light Card Foundation, to maximise fundraising income.  You’ll play a crucial role in developing and implementing fundraising strategies to support our mission and ensure the financial sustainability of the Charity. 

The Blue Light Card Foundation gives a lifeline to those who give so much to keep us safe and healthy. We fund and deliver mental health and wellbeing support for the issues we know the community needs help with most – because as former police officers, military professionals and more, we've been on or supported the frontline. We understand.

What You’ll Do  

• Identify and cultivate relationships with new, corporate partners, individual donors, major donors' foundations, and other potential supporters 

• Create and execute comprehensive fundraising plans and strategies to achieve revenue targets and support BLCF’S strategic plan and mission 

• Write compelling proposals, solicitation letters, and other fundraising materials to secure funding from businesses 

• Create, launch and manage supporter stewardship and recognition programs to ensure corporate donors and partners feel valued and engaged with the organisation 

• Identify and cultivate community fundraising initiatives such as mass participation employee fundraising. You’ll lead community fundraising efforts among Blue Light Service employees, who are also the potential beneficiaries of our charitable grants 

• Work with the marketing function to create effective fundraising campaigns and materials, including digital and print collateral, social media content, and email campaigns 

• Utilise our donor management software / databases to track donor interactions, manage donor information, and analyse fundraising data 

• Provide regular reports and analysis on fundraising activities, goals, and outcomes to the CEO and Trustees 

What You’ll Bring  

• Significant experience in non-profit fundraising and development with a proven track record of success in meeting fundraising goals and securing major gifts 

• Experience crafting compelling fundraising appeals, grant proposals, and other donor communications 

• A creative approach to corporate partnerships, identifying opportunities for uplift and increased engagement among existing partners, fostering a strong sense of connection to the charity’s mission 

• Knowledge of fundraising best practices, ethical guidelines, and regulations governing charitable organisations 

• Experience in donor pipeline management

• Confidence providing updates to the board of Trustees 

• Knowledge of marketing communications strategy and donor engagement, as well as CSR/ESG driven partnerships would be highly beneficial 

Our Culture 

Blue Light Card Foundation culture is built around our members, who are at the heart of everything we do. Our people are integral to helping deliver life-enhancing local and national projects, through grants, to support the wellbeing of the incredible Blue Light community.

Blue Light Card Foundation allows us to go further in helping our members. We’re committed; we’re supportive; we empower, and we understand. Our values underpin our vision; working towards a future where every member of the Blue Light community, both past and present, feels empowered, supported and heard. 

We work as a team and try to have a bit of fun while we do it, and we recognise the importance of culture and the positive impact it can have on performance for you, the team, our organisation and our members. We believe in attracting the best talent no matter where you are. We promote hybrid working, but we value in-person collaboration so encourage time in our offices. How regular and in which office location depends on the role and team. We don't offer remote-only roles. 

What We Offer 

• Hybrid working and flexible hours 

• Free parking and EV charging onsite (chargeable) 

• 25 days plus public holidays and an additional day off for your birthday

• Great social events e.g., Christmas party, family fun day, summer party, sports matches 

• Relaxed dress code and modern office space (games area, chill-out areas, book club, free coffee/tea/soft drinks/snacks)

• Onsite gym (including access to free HIIT & stretch classes)

• Learning and development opportunities

• Group auto-enrolment pension plan

• Enhanced maternity, paternity, sick pay

• Company funded private medical insurance

• Healthcare cashback plan 

• Employee assistance programme (including mental health support) 

• 35 hour working week 

Here for the Blue Light community  

The Role and the Team 

Blue Light Card Foundation is seeking an experienced Marketing Manager to design, develop, and manage integrated marketing strategies that drive new customer acquisition and enhance fundraising growth. As Marketing Manager, you’ll leverage your marketing expertise to create effective campaigns across multiple channels, optimise media planning, and ensure successful outcomes to support the Foundation's fundraising initiatives.  Your contributions will directly impact the Foundation’s growth and sustainability, enabling us to further our mission. 

The Blue Light Card Foundation gives a lifeline to those who give so much to keep us safe and healthy. We fund and deliver mental health and wellbeing support for the issues we know the community needs help with most – because as former police officers, military professionals and more, we've been on or supported the frontline. We understand.

What You’ll Do 

• Develop and manage the Foundation’s brand and creative strategy in conjunction with the CEO and Head of Fundraising 

• Oversee and administer marketing and communications for the Foundation, including annual plans, message development, campaigns, creative direction, target audiences, timelines, talking points, and other related issues 

• Spearhead the development, maintenance, and evaluation of marketing and communication materials, including annual reports, publications, videos, events, printed collateral, digital marketing, direct mailings, image development and design, research, and talking points 

• Manage the Foundation’s strategies to drive successful giving campaigns through corporate supporters, public annual giving vehicles, and special events, including mass participation or community fundraising events, to ensure fundraising goals are achieved 

• Develop, implement, and monitor project budgets, ensuring compliance with applicable fiscal restraints, analyse data, manage resources effectively, and adjust project budgets and activities to ensure strong fundraising results 

• Manage the Foundation website and social media channels, developing content and increasing followers to meet overall communication and marketing priorities 

• Oversee the communications for the Foundation’s donor stewardship programme for annual donors, first-time donors, and corporate partnerships 

• Manage in-person events, including fundraising events and brand awareness events. 

• Develop, implement, and monitor the communications plans for grant making, including post-award communications disseminating the impact of our work 

What You’ll Bring  

• Extensive experience in marketing strategy development and execution, particularly in integrated, multi-channel campaigns focused on customer acquisition and fundraising 

• Proven track record in managing brand identity and creative strategy, including the development of marketing materials such as annual reports, publications, and digital content 

• Demonstrated experience with digital marketing techniques, including social media management, SEO, email marketing, and online analytics 

• Experience in planning, executing, and evaluating marketing campaigns, including both organic and paid media strategies 

• Strong background in managing multiple projects simultaneously, with an emphasis on meeting deadlines and budget constraints 

• Ability to evaluate and interpret data to assess campaign performance and make informed decisions for future initiatives 

• Understanding of mass fundraising strategies and corporate partnerships 

• Experience in building and maintaining relationships with a diverse range of stakeholders, including donors, corporate partners, and community organisations 

• It would also be beneficial if you have experience in developing public relations materials and managing media relationships and third-party agencies or vendors to execute marketing strategies effectively 

Our Culture 

Blue Light Card Foundation culture is built around our members, who are at the heart of everything we do. Our people are integral to helping deliver life-enhancing local and national projects, through grants, to support the wellbeing of the incredible Blue Light community.

Blue Light Card Foundation allows us to go further in helping our members. We’re committed; we’re supportive; we empower, and we understand. Our values underpin our vision; working towards a future where every member of the Blue Light community, both past and present, feels empowered, supported and heard. 

We work as a team and try to have a bit of fun while we do it, and we recognise the importance of culture and the positive impact it can have on performance for you, the team, our organisation and our members. We believe in attracting the best talent no matter where you are. We promote hybrid working, but we value in-person collaboration so encourage time in our offices. How regular and in which office location depends on the role and team. We don't offer remote-only roles. 

What We Offer 

• Hybrid working and flexible hours 

• Free parking and EV charging onsite (chargeable) 

• 25 days plus public holidays and an additional day off for your birthday

• Great social events e.g., Christmas party, family fun day, summer party, sports matches 

• Relaxed dress code and modern office space (games area, chill-out areas, book club, free coffee/tea/soft drinks/snacks)

• Onsite gym (including access to free HIIT & stretch classes)

• Learning and development opportunities

• Group auto-enrolment pension plan

• Enhanced maternity, paternity, sick pay

• Company funded private medical insurance