Team Administrator Jobs

This is an exciting opportunity to support and expand the integration of Youth Voice into our organisation and work with our passionate Youth Team to ensure that Winston’s Wish is driven by the voices and experiences of bereaved children and young people.

In the past 3 years we have recruited over 100 members to our Youth Team to help us in our mission to make sure that no child or young person grieves alone. Through their voices and experience we have made huge change to the way we support others. This role is key to making sure their voices are heard.

You will support the Head of Youth Participation & Engagement in the administration, facilitation and delivery of Youth Participation & Engagement throughout Winston’s Wish to champion youth voice and involvement in all that we do.

MAIN RESPONSIBILITIES

· To co-ordinate and provide safe spaces for Youth Ambassadors to take part in Youth-Led activities and projects.

· To be a key link between Youth Ambassadors and staff, making sure their voices and experiences are heard.

· To recruit and engage young people, and their families, to enable them to feel comfortable to join our Participation service.

· To support the Head of Youth Participation & Engagement to develop opportunities for children, young people and their families/carers to be actively involved throughout the organisation.

· Lead and facilitate small scale participation projects with the Youth Team.

· To maintain records of all interactions with stakeholders, using salesforce. 

· To be able to work flexibly, including regular evening and occasional weekend work in response to participants availability.

· Support the Head of Youth Participation & Engagement to create opportunities for the Youth Team, working alongside teams throughout the organisation to do this.

· Support the Head of Youth Participation & Engagement in planning and facilitating the Youth Forum.

· Work with young people to create meaningful content and service recommendations.

· Work across the Winston’s Wish team, sharing, promoting and training in best practice in Youth Voice.

· To assist in planning, organising and delivering participation events (virtually and in-person).  

· Ensure the safety and wellbeing of members of the Youth Team through adherence to the organisation’s safeguarding policy and practices.

· Maintain accurate records throughout all services, complying with the organisation’s recording and reporting requirements.

All Staff

· Contribute to the vision and mission of Winston's Wish; whilst embedding the values into your daily work activities.

· Promote equality of opportunity, diversity and anti-racism in accordance with Winston’s Wish policies.

· Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.

· Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).

· Work to objectives, targets and work plans agreed with your line manager.

· Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.

· Take an active part in the Quarterly review process and participate in training agreed with your line manager.

· Recognise and champion the lived experience of children and young people with bereavement within your work.

· Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Winston’s Wish policy.

PERSON SPECIFICATION

Essential

· Minimum 3 years experience of working with children & young people in a  health, social care, youth, community or education setting.

· Experience of advocating for the interests of young people, or a vulnerable, marginalised, or under-represented community.

· Good written and oral communication skills, with experience of tailoring these to a wide range of audiences.

· Experience of facilitating groups with young people.

· Knowledge of different facilitation approaches and methods.

· Demonstratable experience of safeguarding children, young people and vulnerable adults and an ability to practice in a way that promotes this.

· Experience of building trusting relationships with children and young people, and creating safe spaces.

· Passion for Youth Voice.

· Understanding of the challenges that participation work can present, and experience of how to overcome this.

· Ability to work collaboratively within a team and with external organisations.

Desirable

· Experience holding online groups for young people.

· Experience of working in bereavement sector.

Recruitment Timetable

Application deadline: Sunday 27th April 2025

Interviews: w/c 12th May 2025

Interview location: MS Teams

Please note, those applicants shortlisted for an interview will also be required to attend a Youth Forum Panel Discussion via Zoom. This will take place in the evening, date TBC.

Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date.

Salary: £42,479 per annum pro-rata, rising to £44716 pro-rata after 12 months in London (or £39,290 pro-rata per annum rising to £40,526 pro-rata after 12 months outside of London).

Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.

Closing date: 14th April

Shortlisting date: 17th April

Interviews: 25th April

About NCVO

We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.

Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.

We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.

​About the Services and Partnerships directorate

This role sits within the Services and Partnerships team, which includes our Training, Consultancy, Membership, Practical Support and Fundraising and Partnerships teams. As a collective, this team generates significant unrestricted income for NCVO ensuring our vital support of charities across England is sustainable.

​Our Practical Support team provide an essential lifeline to charities, giving guidance and support on issues that affect charities such as Governance, Fundraising, Finance and Volunteer Management.

​Being in the Services and Partnerships team enables us to have sectoral impact, supporting charities to thrive. We strive for sectoral excellence, putting charities and their needs at the centre of what we do.

About the Training and Consultancy team

NCVO is an established and trusted training provider to over 6,000 people each year from across the charity sector and beyond.

We run our training services as a social business, offering cost effective, high-quality learning. Our wide-ranging well-respected portfolio of training aims to give the people working or volunteering for a charity what they need to thrive in their role. Our training also generates significant income for NCVO, playing a vital role in our financial sustainability and allowing us to achieve our mission.

Our training programme has three key strands; open (delivered live online), in-house (delivered online and/or face to face with an organisation on a specific theme) and eLearning. With support and oversight from the Training and Development Manager this role is responsible for the smooth running of the second of these three areas.

About the role

We attract learners from every corner of the country, every type of charity and social purpose organisation. Through our open and bespoke training we are able to make training more affordable and allow a range of charities to access quality training either online or face to face.

To be successful in this role, you’ll bring experience in managing programmes, events, or courses, along with an ability to use technology and learn new systems. Experience with customer management systems for project coordination and reporting will be valuable. 

You’ll be comfortable working in a dynamic environment with changing priorities and will have an understanding of learning priorities for charities alongside a strategic mindset. Above all, you’ll be motivated by delivering excellent support and creating meaningful impact for our learners.

Equity, diversity and inclusion

NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities. We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.

​If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know. Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview questions will be shared in advance. 

NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922.

Benefits for NCVO employees

​NCVO offers attractive benefits including:

• ​25 days’ annual leave (for full time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days, (pro rata for part time staff)
• ​the option to purchase or sell up to five more days each year
• ​five days’ volunteering leave (pro rata for part-time staff)
• ​2.5 extra ‘wellbeing’ days off during the year
• ​enhanced pay for sick/maternity/adoption leave
• ​subsidised gym membership
• ​season ticket loan
• ​flexible working, including opportunities to work from home/off site
• ​monthly homeworking allowance for permanent homeworkers
• ​monthly office worker allowance for those who have to work from the office on a daily basis
• ​generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
• ​training and development opportunities.
• ​The opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
• ​24-hour free and confidential employee assistance programme

​We’re located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal.

Summary

The Church of England Foundation for Educational Leadership was set up in 2017 with the mission to 'develop inspirational leaders who are called, connected, committed to deliver the Church of England vision for education'. Since then, it has operated a wide range of leadership development programmes, networks, research, conference and events, and published a range of key leadership resources to equip school leaders at every level to put their vision into practice.

Part of this provision has been as a very successful national provider of NPQ programmes. Beginning in 2017 with the delivery of NPQs for Headteachers, our suite of programmes has now expanded to include programmes for Specialist Teachers, Senior Leaders and also Executive Leaders. More recently, a partnership between the Church of England and the Catholic Education Service is also enabling programmes to be delivered more widely as together our school provision represents around 34% of the sector.

You will be supporting the Learning Specialist's work across a range of digital systems, although primarily the Blackboard LMS. The role will focus on ensuring our NPQ participants and participants on other programmes have the best possible experience when using the LMS by providing technical support and administration. This will also include responsibility for responding to queries from delivery partners and participants about Blackboard. Where necessary, this will also require working across other systems, including the Salesforce CRM, and supporting with live teaching sessions on Zoom, Teams or other platforms.

• This is a fixed-term contract until 31st December 2025
• Whilst this is a remote role, the post-holder will need to travel for the following reasons:
  • 
    
    • Education Office Team Days (3 per year)
    • Education Office Residential (2 days, including 1 overnight stay in the autumn)
    • NPQ Team Days (approx 3 per year)

To be successful in this role, you will need to have:

• Knowledge of Learning Management Systems and their administration
• Experience of adapting curriculum content (using multimedia, creativity and knowledge of instructional design etc.) for an LMS or live training sessions based off existing material
• Customer service approach and ability to triage varying technical issues; ensuring prompt responses

• A salary of £34,801 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

• 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
• We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
• Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
• Access to Occupational Health, and an Employee Assistance Programme 
• Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
• Apply for eligibility for an Eyecare voucher.
• Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.

Location: Causton Street Office/Hybrid (min. three days)
Contract: Fixed-term (12 months with possibility of extension), full-time
Salary: £54,000-56,000 

Do you have a passion for business partnering and enabling your colleagues to make sounds financial decisions? Are you looking for an opportunity to gain a unique experience in property accounting? 

The London Diocesan Fund (LDF) is seeking a Property Finance Business Partner to play a key role within the Finance and Operations team, contributing to the Diocese of London by supporting our property teams, producing property financial reports and annual budgets, as well as being responsible for timely and accurate accounting for property income, expenditure and all capital transactions. 

What You’ll Be Doing: 

• Produce monthly property management accounts, annual budgets and 5-year plans
• Ensure all financial accounting records are maintained to agreed standard  
• Design and implement Capital Project Accounting and Reporting process (against budget and financial plan)
• Maintain and update the Fixed Asset Register
• Post year-end journals, prepare property notes to the accounts
• Finance lead for working groups/committees for large restricted capital projects (advise, report, provide financial information).
• Manage and develop two direct reports

Who We’re Looking For: 

Essential 

• Fully qualified ACCA, CIMA, ACA (or other accredited higher accounting qualification)  
• 3-5 years experience in management and financial accounting in a charity sector
• Practical accounting, general ledger maintenance, control and other account reconciliation experience  

Desirable

• Experience in property, capital projects and investment property accounting.  
• Experience in working with budget holders

About the London Diocese Fund (LDF) and the Diocese of London 

The Diocese of London is the group of Church of England organisations located in London, north of the River Thames. It is overseen by the Bishop of London and is made up of parishes, schools, chaplaincies, missional communities, and other organisations across 18 Boroughs. 

The London Diocesan Fund (LDF) is the main charity that supports the work of the Diocese as a whole by generating income, providing a wide range of services, and paying and housing its clergy. 

Safeguarding Statement 

The Diocese of London is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. 

Why Apply? 

✔ Unique opportunity to grow your technical property and charity accounting knowledge in a complex organisation 

✔ Work in a team of amazing charity finance specialist who are here to support you along the way 

✔ 27 annual leave days, plus bank holidays 

✔ 15% employer pension contribution and salary sacrifice available 

✔ Plus lots more as outlined in the job description!

If you are excited about this opportunity and meet the criteria, we’d love to hear from you! 

For more details, please see the full Job Description.

We are searching for a Communications and Project Assistant to join our team. You will be working with our Brand and Communications Team to craft on-brand communications across our social media platforms and website. In this role, you will support the implementation of our communications strategy and develop content on our website, all whilst following our visual identity and tone-of-voice guidelines. You will also be working with the wider NDC team to support the delivery of our online training and workshops.

Role Description

Communications

• Support implementation of social media strategy
• Schedule and post content on social media platforms (LinkedIn, Instagram, BlueSky, YouTube, X)
• Update website copy and other content (using SquareSpace)
• Support creation of visual assets for social media and website using Adobe Express (or other Adobe Creative Suite software if you have experience)
• Format documents in line with our brand guidelines
• Research trends and opportunities across social media platforms (content, sounds, filters, keywords)
• Support team members to produce reports and presentations

Project

• Monitor training and course bookings (using Acuity Scheduling)
• Support training and workshop administration
• Support online events (we host on Zoom and Microsoft Teams)
• Transcribe/edit auto-transcribed captions for video content

General

• Be a point of contact and support team members
• Support with other general administrative tasks to support Neurodiverse Connection to run efficiently in line with our organisational strategy and values

Recruitment Details

How to apply

The application process is in two stages:

Stage 1:

• Download and complete the application form.
• You will be asked to enter some of your contact details and details of previous work.
• You will then be asked to answer 3 questions.
• You will also be asked to complete an optional equality and diversity form.

Stage 2

• If you are shortlisted you will be invited to attend an online interview and complete an online task.
• You will be sent the interview questions 5 days ahead of the interview date.
• As part of the interview, you will be asked to complete two tasks that is relevant to the role on the day of your interview.

Application Time Line

• Deadline for applications : Tuesday 15th April, 9am
• Applicants notified if shortlisted : Tuesday 22nd April, no later than 5pm
• Dates of online interview : Monday 28th and Tuesday 29th April
• Interviewees notified if they have been appointed : Tuesday 6th May, no later than 5pm

About Neurodiverse Connection

Neurodiverse Connection is a Neurodivergent led Community Interest Company.

Our mission is to:

• Listen to and amplify neurodivergent views and voices.
• Give additional consideration to intersectionality and how we can support the amplification of views and voices that are often unseen and unheard.
• Support people from different neurologies to understand each other, facilitating solutions to the double empathy problem.
• Lead on changing understanding of sensory and social processing differences, particularly in relation to the built environment.
• Challenge the common misunderstandings and misconceptions of autism and support an improved understanding of neurodiversity within health and social care.
• Promote an improved understanding of neurodivergent culture and communication
• Support neurodivergent people to have equal opportunities in life
• Support neurodivergent people to have equal opportunities and outcomes in health
• Support neurodivergent employment, including in leadership positions and facilitating change for the neurodivergent community

Our commitment to you

It’s part of our mission to be a great place to work and to demonstrate how to work in neurodivergent affirming ways. We believe this is beneficial to everyone, regardless of neurology.

We aim to:

• Offer flexibility in delivery hours, within agreed parameters
• Work to make Neurodiverse Connection an organisation that you enjoy being part of, that supports you in your role, that recognises your contribution and that delivers great outcomes for the neurodivergent people we work to support
• Involve you in shaping and directing the organisation
• Listen when we don’t get it right, and welcome constructive feedback
• Involve team members in development opportunities and spending the social value we’ve accumulated together
• Seek ways for team members to develop in their role

We offer:

• 35-hour full time working week
• 4% work place pension contribution
• 26 days annual leave plus bank holidays pro rata
• Access to a wellbeing fund

Further Information

Before completing the application formplease carefully read the full role description and personal specification found in the application pack. If you need support or have any questions please:

• Review the application pack and see if your question has been answered.
• Review the FAQ on the recruitment webpage
• Attend a Q&A session and learn more about the role on  Tuesday 1st April at 5-6pm on Microsoft Teams (booking on the website). A recording will be available after the session.

Monday – Friday, 35 hours per week, 52 weeks per annum • Hybrid working based in Ascot, Berkshire

Passionate about marketing, events and fundraising?

This role is perfect for those with a couple of years’ experience in a supporting marketing / events role, looking to take the next step in their marketing / events career. Previous fundraising experience is essential & a qualification in Marketing is preferred.

The Events and Fundraising Executive will join our busy team, engaging in a variety of exciting projects, including the execution and delivery of our events, fundraising and membership plans.

This is a hands-on role offering a fantastic opportunity to develop your skills within a supportive and creative environment and join a team with ambitious growth plans.

Closing date: Friday 11 April 2025

As the role is located at one of our business units, LVS Ascot, we are committed to safeguarding, Prevent Duty and promoting the welfare of children and young people ages 4 - 18. The successful candidate will be required to undertake an enhanced DBS check.

Your new company
I am working exclusively with a wonderful historic membership organisation with a rich legacy spanning several centuries, located in the heart of central London. The associated charitable trust of this organisation provides grants to support educational research and aids small charities in their field. Both the company and the trust are located in an historic and stunning hall which also serves as a very sought-after venue for corporate events.

Your new role
This is a part-time position which can be over 3 full days or 4 shorter days. As an Administrative Assistant, you will provide essential support across multiple areas, including charity administration, accounts and events management. You will assist with the grant and prize administration, support accounts with various tasks and help organise and manage a variety of events throughout the year. Additionally, you will contribute to the smooth operation of the office by managing equipment and supplies.

What you'll need to succeed
To excel in this role, you will need to understand and appreciate the culture that comes with working in an organisation with a rich history and traditional values, which are reflected in its daily operations. You should be able to prioritise your workload and work to tight deadlines while being able to help in various departments. Confidence in using Microsoft Office (Outlook, Word and Excel) and experience with membership databases are essential.

What you'll get in return
You will receive a salary of £21,000 (60% of the pro rata £35,000 FTE) for 21 hours per week. Additional benefits include an employer's pension contribution of 15% of salary after the first year, a 15-day annual holiday per annum (pro rata 25 days for FTE), plus a 2-week Christmas closure period, health cover and Death-in-Service cover from the day you start. This is an office-based role with some flexibility to work remotely after a successful probation period.

What you need to do now
If you are ready to join a wonderfully respected organisation steeped in tradition and make a difference, apply now to become a part of their team.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV

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Governance Manager

Home/Office Based (Matlock)

Fixed, 37.5 hour per week permanent contract

£45,560 - £53,600 per annum

Our Governance Manager is responsible for managing and coordinating all governance work, providing support to the Board, CEO and Executive Team in all matters relating to governance and in particular for the Board and Committee meetings.

You’ll ensure that transactional activities are accurately completed within specified timeframes and co-ordinate all committees of the YHA Board and advise on and implement good governance practice.

Why work for YHA?

Join our team and enjoy a range of exclusive staff benefits that support your well-being and career growth:

• 10 nights free hostel stays per year for you and up to 3 friends or family
• Access to YHA’s staff discount and cash back portal
• Free YHA Membership each year
• Access to support via our Employee Assistance Program

What will you be doing?

• Lead and advising on all matters relating to governance including the constitution, memorandum and articles of association, standing orders and codes of conduct, including leading the implementation of any changes agreed by the Board.
• Provide best practice governance advice and support to the Chair, Board, CEO and Executive team, ensuring regulatory/codes of practice compliance, ongoing review of consultations on charity governance and promoting good governance in practice.
• Provide governance support to the Board, Audit and Risk Committee, Finance Committee, People, Remuneration, Impact and Engagement Committee, and the National Officers and Committee Chairs meeting and any other meetings linked to governance.
• Monitor changes in relevant governance legislation and the regulatory environment and take appropriate action.
• Project manage the organisation and delivery of the Annual General Meeting
• Plan and co-ordinate the annual Trustee induction programme.
• Responsible for the administration of the Company, for example: maintaining statutory company records and making the appropriate governance filings to Companies House and the Charity Commission.
• You’ll be the Company Secretary for YHA (England and Wales) and YHA Trading Limited.
• Assist the CEO and Executive with internal and external promotion, PR or other publications and events as required and particularly in relation to corporate governance and Board related issues.
• Develop relationships of trust and confidence, working pro-actively with the Chair, individual Board members, the CEO, Executive team, and external lawyers, where appropriate. You’ll be key in liaising between National Office teams and Board members.

What Skills and Experience do you need?

• Experience of providing governance support at Board level.
• Chartered Membership of the Chartered Governance Institute (or equivalent) or studying towards the qualification or suitable other experience. Experience of working independently, pro-actively and sensitively with senior stakeholders (Chair, CEO, Board members, Exec directors).
• Excellent project management skills and experience.
• Project team leadership skills and experience.
• Experience of budgetary control.
• Experience and in-depth knowledge of corporate and charity governance, including of company secretary functional requirements.
• Friendly, supportive, authoritative and approachable with the ability to adapt communication style to build positive relationships and provide proactive support for internal and external stakeholders at all levels.
• Able to take comprehensive and accurate minutes at speed.
• Able to adapt written communication style to deal with formal Board and governance communications, but equally at home with more informal communications when appropriate.
• Good level of IT skills particularly Word, Excel, Outlook and PowerPoint and a working knowledge of portals for distributing and viewing board and committee papers.
• Very well organised, self-motivated and able to demonstrate initiative, to deal authoritatively with providing best practice advice, peaks and troughs in workload, and conflicting priorities including between departments and individuals.
• Able and willing to flex hours worked in order to cover Board and AGM meeting at weekends and frequent evenings and occasional early mornings (for committee meetings and distribution of Board and Committee papers) and travel to hostels throughout the network to support Board and other meetings, for which Time Off in Lieu will be provided.
• Flexible and adaptable, and willing to support the Chair, Board, CEO, Executive Team, and External Affairs Team.
• A good understanding of charity governance, operational and departmental organisation and requirements.
• A discreet and trusted confidante and source of advice for the Chair and CEO when needed, including tactful handling of sensitive/political issues.
• An advocate of YHA at all times, supporting our charitable object, vision and HEART values.
• Holds a current driving licence or able to travel independently, including to rural locations. For more information about the role and the skills and experience required, please refer to the job description.

At YHA, we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds.

Who are YHA?

YHA is a social enterprise with a mission to enrich the lives of all, especially young people. YHA does this by providing brilliant hostel stays and experiences that improve physical health, mental wellbeing and life skills.

We are seeking a self-motivated Member Support and Administrative Assistant to play a key role in our friendly team. The successful candidate will liaise with colleagues across the organisation focused on membership, communications, marketing and delivery, and as a result get invaluable insight into these functions. Once established in post the successful candidate will also benefit from our nine-day fortnight working pattern (providing a long weekend twice a month).

Background Information

The PSHE Association is the national body for the school subject of PSHE (personal, social, health and economic) education. We are a charity and membership organisation that supports a national network of over 50,000 teachers and schools with resources, training and support. PSHE lessons cover some of the most pressing issues facing young people today including mental and physical health, relationships, staying safe online, economic wellbeing, careers and the importance of equality and diversity.

The successful candidate will be joining us at an exciting time for us and we are expanding our services to meet growing demand and have a series of events coming up in the summer term.

Terms of Reference

The post is offered on a full time basis, on a permanent contract with a six-month probationary period. The salary will be £24,000.

At the PSHE Association, we believe in a healthy work-life balance. That is why we offer a nine-day fortnight working pattern, giving our team every other Friday off (in other words a long weekend twice a month). We believe this gives employees more time to recharge and more time for what matters to them. This shorter working week benefit (equivalent to 32 hours per week on full pay) kicks in once employees have successfully completed three months of their probationary period, with a standard 35-hour working week in place up until that point. 

Our offices are based in central London, close to Russell Square, and this is where the role will be primarily based alongside some days working from home.

We are an equal opportunities employer. We particularly welcome applications from people of colour who are currently underrepresented in our team and actively encourage people with different backgrounds and skills to join us and positively impact our team and working practice.  Please note on your application if you have requirements (including accessibility requirements) for the interview(s).

Role description

The applicant will be expected to take on a variety of responsibilities associated with supporting our national membership of PSHE education teachers and other professionals. This will include fielding phone and emailed member queries in a timely and friendly fashion and logging queries and activities on our membership database. The role will also include supporting the organisation and administration of the office, including processing memberships and payments, and maintaining and updating our database of contacts, supporting online training event bookings and logistics as well as supporting the team as required.

Please see the attached Job Description and Person Specification for more details. 

Interview dates

Shortlisted candidates will be invited to attend an online interview on Tuesday 22nd April with the possibility of a second interview on Wednesday 23rd April in our London offices. The closing date for applications is the 10th April at 9AM.

Job Description

Title: Operations Support Coordinator

Reports to: Senior Operations Administrator

Based: Remotely - however must be willing and able to travel as and when required to meetings and events.

Job Purpose: To maintain a high level of operational support to all areas of the Charity Group

Key Responsibilities:

· Provide operational administrative support within the Charity Group (UK & USA); tasks to include but not limited to updating database with varying records, spreadsheet creation and maintenance, running reports, managing administration projects

· Taking payments over the phone as and when needed

· Administer data received from online forms, calls and emails (follow up as necessary and update Database)

· Grants: undertaking research to identify funding opportunities for the Charity Group, completing associated forms and working with the Senior Operations Administrator to submit applications.

· Adding holidays, absences and meetings to the company diary as required.

· Collate websites update requests and liaise with Communications Team to instigate the changes.

· Assist the Patient Services Team with patient enquiries, answering calls as and when required and taking messages when necessary. Screening and responding as appropriate to incoming emails or calls.

· Administer the charity resource review process for all the resources the Charities publish -set annual or periodic review dates for current titles and engage with HCP’s and other medical professionals on reviews and approvals of new titles and subjects. Work closely with the Patient Services Manager who would manage this project.

· Provide cover for administration and other tasks when staff are on holiday or absent

· Planning, coordinating, attending events/programmes such as World Heart Rhythm Week, Global AF Aware Week, Heart Rhythm Congress, Heart Rhythm Updates, and any other event/programmes or initiatives

Person specification:

- Educated to GCSE level

- Excellent verbal and written communication skills

- Competent in Office applications including Word, Excel, PowerPoint, Outlook Calendar

- Experience of drafting documentation for the approval of others

- Excellent organisational skills, with the proven ability to prioritise and manage own workload to meet deadlines

- Can undertake a wide variety of tasks and multi-task with ease

- Ability to work on own initiative

- Flexible approach to work and strong attention to detail and accuracy

- Can work independently, and as part of a team

- Demonstrates a methodical and thorough approach to work

- Friendly and polite with good interpersonal skills and the ability to deal with people at all levels

The Supporter-led Fundraising (SLF) team at Alzheimer’s Research UK (ARUK) is responsible for securing income from individuals, groups and corporates, as well as driving registrations and income through third party and mass participation events; managing these relationships to maximise income.

As the Central Fundraising Officer, you will be part of our friendly and passionate Central Fundraising Team. You will lead on supporter stewardship and tiering to ensure our supporters are well supported by the Central Fundraising Team throughout their fundraising journey. Your role will include taking the lead on data processes such as the BACs process, drafting different engaging stewardship content, keep our fundraising materials up to date and lead on training sessions within the Central Fundraising Team and with other teams for sharing best practice. 

You will work closely with our network of 12 home-based Regional Fundraising Officers (RFOs), as well as Sporting Team and Corporate Teams. You will be the first point of contact for the majority of our DIY supporters and will offer first-class stewardship to ensure our fundraisers feel well-supported before, during and after their fundraising plans.

You will also work very closely with the Data, Supporter Care team, Finance and other key stakeholders within ARUK to ensure SLF processes and procedures are fit for purpose and completed in a timely manner and that our supporters are delighted with the management and stewardship they receive across the teams.

Main duties and responsibilities of the role:

· Be a helpful and informed first point of contact for many supporters getting in touch with the Supporter Led Fundraising (SLF) team for the first time.

· Build first-class and long-term relationships through telephone calls and emails with our supporters to ensure they have the best fundraising experience at Alzheimer’s Research UK.

· Provide central stewardship support to a remote-based team of Regional Fundraising Officers (RFOs) to ensure effective delivery of the SLF strategy and budget.

· Support the Sporting Events Team with recruitment and stewardship of events. 

· Lead on supporter stewardship journey by drafting various engaging stewardship materials, reviewing our fundraising resources and lead on training sessions for other teams for best practices.

· Support and assist in the monthly reconciliation of income coding for the wider SLF teams.

· Support the development of new procedures and embedding the new CRM.

· Work with our Corporate Teams to effectively steward our partner companies.

· Ensure consistent cross-working to identify potential opportunities in current and prospective supporters for long lasting relationships across all teams.

· Attend a variety of events to engage with and cheer on supporters including golf days, regional events and sporting events.

Administrative Support

· Process material requests from fundraising supporters, offering appropriate support while considering charity cost.

· Provide further support to the RFOs where necessary including mass printing, franking, t-shirt printing, booking couriers and personalising thank you letters and certificates.

· Provide additional support on Ad Hoc campaigns such as Facebook challenges, virtual fundraising challenges and other national corporate campaigns.

· Ensure clear, consistent and up to date fundraising data management including adding new contacts to the fundraising database, accurately recording and maintaining supporter details, monitoring and tracking supporter income and making sure supporters are appropriately thanked in a timely manner.

· Lead on and be responsible for specific fundraising processes e.g. responsible for coding and reconciling all SLF BACs payments and coding Paypal donations. Reviewing, updating and training others on these processes when necessary.

· Ensure all communications are in line with GDPR policies.

· Become the organised Central coordinator for SLF-wide activities and procedures e.g contactless machines.

Spotting Potential

· As the central point of contact for the SLF team, you will spot opportunities to build networks among our fundraising community and flag these to the relevant members of the team.

· Identify and research potential community group and business partnerships for SLF teams.

· Use data reports to spot fundraising trends and identify opportunities, making a judgement on where to flag to the relevant teams to ensure accurate income coding and stewardship.

· Help spot opportunities and contact supporters as part of our re-engagement process to encourage repeat fundraising.

· Effectively communicate ARUK’s Gifts In Will messages to supporters where appropriate.

Collaboration

· Become involved in a Fundraising Resources Review Project Group, adding creative insight and keeping our fundraising resources updated for supporters.

· Work closely with the Corporate and Philanthropy team to lead on income processes such as CAFAmerica, to ensure appropriate donation restrictions are implemented.

· Work closely with other teams to locate missing income and ensuring correct coding is implemented to make certain of accurate reporting.

· Work with our Supporters and Families Team by sharing fundraiser stories to maximise potential publicity.

· Work closely with the Communications team to maximise potential publicity and acknowledgement for fundraising supporters and their events, including content for the charity’s social media channels.

· Be the main SLF contact for the Supporter Care team, updating them on fundraising products and events to ensure they have all the information they need to support first contact.

What we are looking for:

· Good knowledge of Word, Excel, and Outlook.

· Experience working on CRM systems with data processes

· Experience working in a customer service role.

· Telephony skills to new and warm individuals.

· Creating engaging and exciting content to engage with supporters.

· Excellent written and verbal communication skills.

· Good organisational skills.

· Able to multitask and prioritise appropriately.

· Able to manage a busy and varied workload

· Excellent attention to detail

· Relationship building with internal and external stakeholders

· Able to deliver a first-class stewardship journey

· Warm, friendly and personable.

· A professional and hardworking team player with a positive and collaborative work ethic.

· A willingness to learn and adapt to processes.

· To be agile, flexible and understanding that work priorities may change at short notice due to the nature of fundraising.

· Flexibility to work unsociable hours and willingness to travel independently when required

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £29,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 6th April 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.

We were also listed in the prestigious Best Companies lists:

· 18th in the 100 Best Large Companies to Work For in the UK.

· 10th in the 50 Best Companies to Work For in the East of England.

· 2nd in the 30 Best Companies to Work For in the Charity Sector.

In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.

In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.

In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge. 

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

Seeking an experienced, self-motivated and compassionate individual to join our team and play a key role in our community based, non-medical sanctuary for those who are sucidal. At Maytree, we offer a potentially transformative experience with a once-only 4-night stay at our non-medical,family-style house. Through respite, time and space for reflection and compassionate and nurturing care, our Volunteer Befrienders and Lead Befrienders support an opportunity for the revival of hope and resilience.

As House and Adminstration Manager, you will work closely with our team of Lead Befrienders and Volunteer Befrienders to ensure the smooth running of the operations within the house, overseeing recruitment of staff and volunteers as well as acting as first point of contact for the organisation.An exciting and varied role for the right candidate. 

BMS World Mission is looking for an accomplished fundraiser, who is passionate about working for a world where all can experience faith in Christ and the abundant life only, he provides. You’ll have experience in implementing and delivering successful fundraising strategies, leading on church engagement, individual giving, trust and foundations and legacies.

We’re excited about growing our supporter base with new audiences and in developing and deepening the relationship with our current supporters. This is a key role to help BMS to delivering its ambitious vision to mobilise people, resources and skills across the Global Church to share the good news of Jesus and practical hope where they’re needed most.

You’ll be responsible for delivering the fundraising strategy, reporting directly into the Director of Fundraising and Communications. This role is ideal for someone who is excited to both develop and drive forward our strategy while also being hands on in working on projects.

Overview

The Olive Tree Cancer Support Group (the Olive Tree), is a registered Charity, dedicated to the relief of the physical and/or emotional distress of persons with cancer and their partners, families, friends and carers, through the provision of services, operating from its support centres in Crawley and Horsham.

A Centre Manager is being sought to manage all aspects of the Horsham centre, working closely with the Crawley Centre Manager and reporting to the Board of Trustees, delivering the charity’s goals and long-term strategy. The responsibilities include staff and volunteer management and recruitment, onboarding new patients / service users, engaging with external stakeholders and all other operational and day to day financial matters, including supervision of team members responsible for fundraising activities, social media and communications.

Salary: £28,500 to £30,500, depending on experience

Full time, Monday – Friday, flexible as required.

Location: Lavinia House, Horsham with some local travel.

Person Specification

The following specification is for the ideal candidate, but candidates that offer a significant proportion of the following requirements below will be considered.

Knowledge and Experience

· Experience of supporting vulnerable people

· Experience of planning and implementing in a service based organisation

· Knowledge of national and local cancer care, support and information, including holistic approaches

· Knowledge of good practice in user involvement

· Experience of monitoring, evaluation and continuous development of services

· Experience of team management and development of staff through personal development plans

· Experience of recruiting, retaining and working with volunteers

· Understanding of cancer and the effect it has on patients and those supporting them

· Experience of partnership working

· Experience in service promotion and marketing, including social media

· Experience in financial record keeping and processes

· Experience of successful project management

· Experience of working in a community and grant based fundraising organisation would be an advantage

Skills and abilities

· Conducting sensitive and difficult conversations with empathy, care and support

· Ability to lead, inspire and develop positive relationships across all stakeholders

· Ability to plan services across a range of hard and soft resources ensuring maximum utilisation of services.

· Developing a community experience

· Ability to work in a flexible manner outside standard working hours

· Autonomous and team working, excellent organisation and prioritisation

· Motivate self and others

· Advanced communication skills both written and oral

· Flexibility and adaptabilityFacilitation

· Networking

· IT and data management - full Microsoft 365 suite and contact management

· Ability to quality assess information sources

· Maintain confidentiality

· Confidence and ability in public speaking

· Desire for continuous personal development to develop own knowledge and skills

· Driving licence and use of a private vehicle