971 Jobs in Edgware

User Support Officer

We are seeking a detail-focused User Support Officer to deliver high-quality support across mySociety’s digital public services.

Position: User Support Officer
Salary: £28,000 to £30,000 FTE, pro rata
Location: Remote, UK-based
Hours: Part time, 25 hours per week, 5 hours per day across 5 days
Contract: Permanent
Closing Date: Tuesday 15 September 2026

About the role

This is an opportunity to join mySociety, a purposeful charity creating digital services that help break down barriers to democratic participation.

You will provide frontline user support across key citizen services including FixMyStreet, TheyWorkForYou, WhatDoTheyKnow and WriteToThem, as well as managing incoming enquiries to mySociety.

You will manage a varied and high-volume caseload, ensuring users receive timely and effective support while recognising sensitive, high-risk or legally significant cases and escalating them appropriately.

Key responsibilities include:

· Managing, triaging and prioritising incoming enquiries across multiple digital services

· Providing clear and sensitive guidance to users, including those in difficult or complex circumstances

· Identifying safeguarding, data protection, legal or other high-risk issues

· Following enquiries through to resolution and maintaining accurate records

· Managing multiple open enquiries while keeping track of relevant statutory deadlines

· Identifying recurring issues and contributing to service improvements

· Updating help pages, internal guidance and standard responses

· Working collaboratively with technical and non-technical colleagues

About you

You will be a proactive self-starter with excellent judgement, organisation and attention to detail.

You will have:

· Experience providing user support within an online, digital or information-intensive environment

· Experience managing a high volume of enquiries

· Ability to recognise sensitive or high-risk cases and take appropriate action

· Familiarity with data protection principles in a support or case-handling setting

· Strong written communication skills with a clear and empathetic approach

· Confidence working independently and knowing when to escalate

· Ability to work effectively within a remote team

Experience using helpdesk systems such as Freshdesk or Zendesk, supporting digital public services, or contributing to user guidance or knowledge bases would be advantageous.

About mySociety

mySociety is a small, purposeful charity creating and running digital services that support democratic participation and help people take action and drive meaningful change.

The team is digital-first and entirely remote, with colleagues able to work from anywhere in the UK and coming together for quarterly in-person team meetings. Flexible hours and co-working arrangements can also be discussed.

Other roles you may have experience of could include: User Support Officer, Customer Support Officer, Case Officer, Caseworker, Information Officer, Customer Experience Advisor, Complaints Officer, Service Support Officer, Public Services Advisor, Digital Support Officer.

Job summary including context 
Young Women’s Trust champions young women on low or no pay. We’re here to create a more equal world of work and raise young women’s incomes. We tackle sexism and misogyny, with and for anyone who has experienced this.  

We offer young women free coaching, feedback on job applications and information to help them get where they want to be. We bring together a thousands-strong network to support each other, build their self-belief, and have their voices heard. We work with young women and anyone who experiences misogyny and sexism to campaign for equality in the workplace. And our research provides insight into what young women’s lives are really like, fuelling our campaigns for change.  

These are not easy times to be a young woman. The rights and freedoms previous generations fought for can feel up for grabs – sexism is growing louder, online abuse is on the rise, and too many young women are still held back by low pay, insecure work and unequal caring responsibilities. At Young Women's Trust, we believe it doesn't have to be this way, and we're growing our fundraising ambition to match the scale of the challenge. 

You will lead a newly united fundraising programme that has brought together corporate partnerships, major donors, and trusts & foundations - an area that already contributes over 80% of our fundraised income. You'll strengthen existing relationships and secure new partnerships to support our mission: creating a more equal world of work and increasing young women's incomes. 

EDI statement and sense of flexible working and workplace culture 
Young Women’s Trust strives to be an inclusive and representative organisation. We are committed to appointing individuals from a wide range of backgrounds, lived experiences and cultures. We particularly encourage applications from racially minoritised candidates. We use positive action under section 159 of the Equality Act in relation to race. This means that if we have two candidates of equal merit in our process, we will seek to take forward the racially minoritised candidate in order to diversify our staff team. 

You’ll be joining a team that will embrace your ideas and support and encourage you to bring your whole self to work. 

We can make reasonable adjustments throughout the application process and on the job. If you have particular accessibility needs, please get in touch and let us know any requirements you may have. 

Young Women’s Trust is a Living Wage employer and we commit to Show the Salary for every job we advertise. Non-graduates are welcome and we offer a wide range of flexible working options including job share, part-time and compressed hours, different start and finish times and working from home. 

We offer: 

• 27 days annual leave plus bank holidays – rising annually to a maximum of 30 days
• Enhanced parental leave irrespective of length of service 
  • Up to 52 weeks maternity leave - 26 weeks at normal rate of pay, 13 weeks statutory maternity Pay, 13 weeks unpaid 
• 2 annual wellbeing days
• Employee Assistance Programme 
• Learning and development budget 
• Flexible working which is fully embedded in our working culture

You must have the right to work in the UK to apply for this role. We are not able to sponsor work visas for non-British applicants. 

Deadline to apply: 9am Monday 21st September.
Interview dates: 24th, 25th September

We are looking for an exceptional, highly motivated and dedicated individual to join our team as a full-time Youth Worker (Youth Voice), supporting our mission to enable young people who are homeless, facing homelessness or unsafe to achieve independence and positive futures.

The successful candidate will work within the Youth Work Team to deliver our frontline drop-in service and support our weekly and monthly activities to all young people experiencing homelessness.

You’ll specialise in youth participation, ensuring that a diverse range of young people’s voices are heard. You’ll also facilitate and lead on supporting our Youth Advisory Board and work alongside them to cultivate inclusive activities which increase youth participation across all our services. We have an ambitious plan to improve and accelerate our youth voice strategy and this role will be at the heart of this delivery.

You should be experienced in designing, planning and facilitating a range of activities and group work with and for young people and be able to work dynamically in a fast-paced day centre environment. We are looking for candidates who are passionate about youth engagement and skilled in bringing out the ideas, voices and opinions of young people to shape service delivery. We are particularly keen to hear from candidates with a background in running participatory youth projects, co-production, youth engagement sessions and/or community engagement.

The ideal candidate is a team player who enjoys working collaboratively across our organisation. This role also includes working closely with our Campaigns, Impact and Policy team to ensure young people’s voices are at the heart of our external campaigning work.

Finally, you will also be committed to the safeguarding of young people and delivering an inclusive and trauma-informed service.

This role will be based at our day centre in Camden, with some travel to other New Horizon projects within London.

Closing date for applications: Monday 21st September

Interviews: Thursday 1st October

Please note interview dates are fixed and will not be changed. Please ensure you are available on these days when applying for this role.

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We provide excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. 

The Deputy Fitness Centre Manager is a role that is largely based on site (80:20 split) and the post holder will work a minimum of 14 hours per week at front of house, leading delivery. Shift patterns and start times will be dependent on the needs of the business. This will mean occasions when late, early and weekend work will be required. Shift location will vary between our sites. Provided staffing needs are met, the role holder will be able to work from home one day per week. They will utilise customer feedback and insight on our target market, to optimise our service.

The Deputy Fitness Centre Manager is responsible for maximising the number of students using TeamUCL Gyms and ensuring all members have an excellent user experience. They have oversight for the holistic member journey including promotion, joining, induction and retention. Ensuring both the digital and in-person experience exceeds member expectations. They will have autonomy to be agile and responsive to member needs, adapting the customer journey to the changing needs.

Branch Manager
RSPCA Finchley, Golders Green, Hendon & District Branch

Salary: £32,000–£35,000 per annum (depending on experience)
Contract: Permanent
Hours: Full-time, 37 hours per week
Location: Hybrid, with regular travel across the branch area including East Finchley and North Finchley shops

About the role

At the RSPCA Finchley Branch, we are seeking a practical and organised Branch Manager to support the delivery and development of our local animal welfare services and the oversight of our retail operations through the line management of Shop Managers.

This is a strategic role with a hands-on focus on operational delivery, responsible for overseeing day-to-day operations across animal welfare, retail operations through the line management of Shop Managers and volunteer activity. Working closely with Trustees, the postholder will help ensure that services are delivered effectively, safely and in line with our charitable objectives, with a clear focus on achieving positive outcomes for animals and the community.

The role is hybrid, combining remote working with regular travel across the branch area, including visits to our charity shops in East Finchley and North Finchley, as well as occasional in-person meetings and operational activity where needed to deliver the Branch outcomes in line with the agreed objectives and priorities.

In this role, you will

You will be responsible for the effective delivery of animal welfare outcomes across the branch, ensuring animals are safely supported from intake through to rehoming, while also supporting the RSPCA Inspectorate. Alongside this, you will oversee day-to-day branch operations, including managing a small team of staff and volunteers, overseeing the performance of the branch’s retail activity through the line management of Shop Managers to contribute to sustainable income.

Working with the Chair and the relevant Trustee portfolio lead, including the Treasurer, to ensure financial oversight, governance and compliance and to deliver the agreed objectives, and working with veterinary partners, staff and volunteers, other RSPCA branches as well as other charities, you will ensure that services are delivered consistently, responsibly and in line with the branch’s priorities.

About you

You will be comfortable working in a role that combines strategic and operational responsibilities, and able to organise your workload effectively. You will have experience of coordinating services or operations and managing both staff and volunteers, achieving results through effective line management, and bring a genuine passion for animal welfare and a commitment to achieving positive outcomes through well-organised and consistent delivery. You will also have a calm and practical approach, with the ability to build and maintain positive working relationships with staff, volunteers and the local community, and a strong commitment to delivering meaningful and lasting outcomes for animals.

What we offer

This is an opportunity to play a key role in supporting animal welfare in the local community, with the ability to make a direct and meaningful impact through the delivery and development of branch activities.

The position offers a salary of £32,000 – £35,000 per annum (depending on experience)

25 days annual leave plus bank holidays
Flexible working hours, to be agreed in line with the needs of the role
Supportive working environment with close engagement with Trustees

Additional information

Regular travel across the branch area and beyond is required, and occasional evening or weekend work may be necessary.
A full, clean driving licence is essential for this role.

How to apply

Please submit your CV and a covering letter (maximum 2 pages) outlining your reasons for applying and how you meet the essential criteria set out in the job description.

London Youth Gateway is a sector leading service supporting 18-25 year-olds facing homelessness or rough sleeping across the capital. Our mission is to make sure young Londoners bounce back quickly and safely in times of crisis and to prevent or solve their homelessness for good. You will be playing a leading role in helping to shape the work of the partnership, its collaborative processes as well as its connections with each of the London local authorities.

This is a key role in our organisation, and we are looking for someone with demonstrable experience in partnership and stakeholder engagement who knows how to get and keep people on board to meet mutual or differing needs. The ideal candidate will be a confident communicator and persuasive negotiator with an eye for detail. You will be able to facilitate multi-agency meetings and collaboration, hold responsibility for regular reporting to the commissioner, and contribute to our broader policy and influencing work. We have big ambitions for an organisation our size, so we are on the look-out for someone who can work at their own initiative, support our different teams, and is not afraid to get hand-on with administrative tasks, while tuning into partner priorities and sniffing out great opportunities to connect.

Key details

• Contract type and hours: The role is full-time (35 hours per week), Monday-Friday. Some work over the Christmas period will also be required.

• Starting salary: £39,634. Salary scale AP32 (£39,634) to AP36 (£44,348).

• Location: New Horizon Youth Centre, 68 Chalton Street, London, NW1 1JR

• Application deadline:9am, Monday 21 September

• How to apply: complete our application form below, submit your CV and write a 2 page cover letter/supporting statement. Please don't include your name or address in your CV or cover letter.

Harris Hill is delighted to be supporting a leading national charity in its search for a Projects Officer to join its Carer Services team.

Location: Hybrid, London
Contract: Part-time, 21 hours per week, 1-year fixed term
Salary: £35,629 FTE, inclusive of London Weighting (pro rata)

This is a fantastic opportunity to support the delivery of projects that improve services, resources and support for unpaid carers.

Reporting to the Head of Consultancy and Services, you will support a range of projects across project management, co-production, content development, and monitoring and evaluation.

Key responsibilities include:

• Supporting project planning, delivery and coordination.
• Liaising with internal and external stakeholders and partners.
• Maintaining project plans, records and risk registers.
• Supporting meetings, reporting and budget monitoring.
• Designing and delivering co-production activities with carers and stakeholders.
• Developing surveys, focus group materials and other research tools.
• Supporting data collection, analysis and reporting.
• Contributing to the development of guides, videos and e-learning resources.
• Supporting project monitoring, KPI tracking and evaluation.

You will have:

• Experience in project planning and delivery, including stakeholder management and budget monitoring.
• Excellent organisational skills and the ability to manage competing priorities and tight deadlines.
• Experience with qualitative and quantitative research and analysing and presenting findings.
• Strong communication and relationship-building skills.
• Good IT skills, including Word, Excel, databases and email systems.
• Experience with SurveyMonkey would be desirable.
• An understanding of the challenges faced by unpaid carers would be advantageous.

For more information, please submit your CV.

Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Head of Youth Work and Mission

JOB DESCRIPTION

Responsible to: Chief Executive Officer (CEO) of Oxygen

Hours: 37.5 hours per week. This role requires flexible working, including some evenings, occasional Saturdays/Sundays, and weekends when running residentials for young people, plus regular shifts at the Oxygen shop.

Salary: £36,000 – £39,000 per annum, plus pension and life cover and cycle to work scheme.

Location: Kingston upon Thames, South West London, with travel across the Boroughs of Kingston and Richmond

Why Join Oxygen?

Oxygen is a well established and respected Charity known for its ability to reach and engage young people in creative and innovative ways.  You will have the opportunity to shape and lead youth work strategy, be part of a dynamic and committed team who love to see young people overcome barriers to their development and discover who they are and who they want to become.

● Membership of the Senior Management Team

● The chance to develop innovative programmes tackling issues such as knife crime, mental health and youth unemployment

● Working within a well-established Christian charity making a tangible difference to young people's lives

Working for Oxygen is fulfilling and rewarding. It gives you experience of working collaboratively with a range of partners, and in a variety of contexts, that will be invaluable to anyone wanting to develop and progress in a career working with young people.

About Oxygen

Oxygen is a dynamic youth organisation based in Kingston upon Thames, South West London. Oxygen began as the vision of a group of young people who wanted to reach out to others to demonstrate their faith and meet their needs. We are supported by over thirty churches across the Boroughs of Kingston and Richmond, and staffed by a team of full and part time employees, volunteers and young apprentices.

We work in partnership with local churches, voluntary agencies and statutory bodies to give young people the support they need to overcome the challenges they face. Through a range of engaging and fun activities, we help young people discover their strengths, values and beliefs, understand their potential and aspirations for the future, and find opportunities to contribute to society through volunteering and serving others. 

Oxygen is a Christian charity which works with young people of all faiths and of none. Oxygen is recognised as a key provider of targeted support for young people, with a strong reputation for reaching those in need and making a real difference in their lives. We start where a young person is at, seeking to understand the world from their perspective and to discover their skills, talents and character. We help them look past immediate challenges towards a more hopeful future, raising aspirations and motivating them to move forward.  We seek to demonstrate that they are cared for and valued and to demonstrate the impact the Christian faith can have upon people’s lives.

We continue to develop engaging and inclusive programmes that promote a sense of belonging to a community which give young people purpose and direction.  We respond to the issues affecting young people today, including mental health, knife crime, youth unemployment, digital youth work, mentoring and youth enterprise, alongside our charity shop on New Malden High Street. This role will give Oxygen the capacity and depth needed to innovate and develop projects that have a proven, positive impact on young people's lives.

Job Summary

As Head of Youth Work and Mission, you will be responsible for the delivery and management of Oxygen's youth work programme, implementing key projects to support young people's development. You will be part of the Senior Management Team (SMT) and will promote the mission, values and Christian faith of Oxygen in all aspects of your work.

Christian Faith — Genuine Occupational Requirement

Because this post leads and promotes Oxygen's Christian mission and outreach to young people, and contributes to maintaining the Christian ethos and culture of the organisation, there is a Genuine Occupational Requirement under Schedule 9 of the Equality Act 2010 for the postholder to be a practising Christian.

Safeguarding

Oxygen is committed to safeguarding and promoting the welfare of children and young people, and expects all staff and volunteers to share this commitment. This post is subject to an enhanced DBS (Disclosure and Barring Service) check and satisfactory references.

See JD for more infomation 

We are seeking to recruit a Parliamentary and Policy Assistant to support our legislative and policy programme. This is an excellent opportunity for someone who wants to develop a career in environmental policy while gaining first-hand experience of how Parliament and the legislative process work, and insight into the nuts and bolts of the operations of a small not-for-profit environmental organisation.

Working as part of a collaborative team, you will monitor parliamentary activity; research environmental policy; help prepare briefings and updates; support engagement with parliamentarians and stakeholders; contribute to communications; and help deliver events. No two days will be the same and you will gain broad exposure to the work of a busy policy team.

Role profile

• Monitor parliamentary activity including questions, debates, select committees, and legislation.
• Support with preparation of written briefings and other outputs, such as weekly summaries and updates.
• Undertake research on climate change, nature and other related environmental policy areas to inform legislative work, briefings and regular policy updates.
• Provide support to the legislative and policy team including through research, reviewing Hansard and logging and tracking updates 
•  Assist with data capture and entry into organisational databases.
• Support senior colleagues in preparing for meetings with parliamentarians and external stakeholders. 
• Support the delivery of the organisation's communications activity as required, including assisting with drafting website content, blogs and social media posts.
• Support the team with the delivery of parliamentary and external events and visits including venue booking, coordinating invitations, assisting with preparation of event materials and providing administration and logistical support.
• Provide day-to-day administrative support to policy and legislative colleagues, including document filing, note taking in meetings and coordination of meetings.  
• Attend parliamentary and external events to support policy research, insights and stakeholder outreach.
• Undertake ad hoc projects and tasks as required. 

Skills/experience

We welcome applicants from a range of backgrounds who are interested in politics and parliamentary process. More important than any particular qualifications or experience is your ability to communicate effectively; express ideas clearly and precisely in writing; manage competing priorities with a can-do attitude; and work with accuracy and attention to detail. If you are intellectually curious, proactive, and eager to develop your skills and knowledge while contributing to meaningful policy change, we would be delighted to hear from you.

Key knowledge and skills for the role include:

• Knowledge of or an interest in legislation and parliamentary processes.
• Good judgement and eagerness to develop strong political instinct
• Persuasive and clear communicator (oral and written).
• Happy to work in a fast-paced environment with a willingness to work in a flexible and agile way. 
• Team-oriented and collaborative: able to build great relationships with colleagues and stakeholders.
• Good IT and social media skills.
• A personal commitment to climate change and environmental issues. 

We're looking for an experienced Management Accountant who is excited by the role finance can play in creating social impact. Working closely with colleagues, senior leaders and trustees, you'll provide the financial insight, forecasting and analysis needed to support effective decision-making, ensure strong financial stewardship, and help us make the best use of our resources to deliver our strategy, Leading with Hope. This is an opportunity to combine technical accounting expertise with a commitment to using finance as a tool for positive change. 

Fundraising Manager

£45,000 FTE | £27,000 actual salary
22.5 hours per week | Part-time | Hybrid – Ilford, Essex

Ready to take the lead and make your mark?

The Dream Factory creates life-changing dreams for children and young adults aged 3–25 who are living with life-limiting or life-threatening conditions, severe disabilities and serious illnesses.

Every dream we grant creates something incredibly precious: an experience to look forward to, a chance for families to spend special time together and memories that can last a lifetime.

We are now looking for an experienced and relationship-focused Fundraising Manager to help us grow our income, strengthen our supporter relationships and enable us to grant even more dreams.

This is more than an opportunity to manage an existing fundraising programme. You'll have the chance to help shape the future of fundraising at The Dream Factory.

Working just 22.5 hours across three days a week, this could be an ideal opportunity for an experienced fundraiser looking for greater flexibility alongside the chance to take real ownership of a fundraising function.

Could this be your next step?

You may already be a Fundraising Manager, or you could be an experienced Senior Fundraiser, Corporate Fundraiser, Community Fundraiser or Partnerships Fundraiser who's ready to take the next step and lead a fundraising function.

You don't need to be an expert in every area of fundraising.

We're looking for someone who knows how to build strong relationships, spot opportunities, turn ideas into income and inspire others to support a cause.

You'll be someone who enjoys thinking strategically but is equally happy rolling up your sleeves and making things happen.

What you'll be doing

Working closely with our small and committed team and Board of Trustees, you will take the lead on developing our fundraising and building sustainable income for the charity.

You'll have the opportunity to:

• shape and deliver our fundraising plans and priorities
• develop new corporate partnerships and build relationships with local and national businesses
• grow our community fundraising and individual giving
• develop fundraising campaigns, events and new income opportunities
• nurture existing supporters and develop long-term relationships
• identify opportunities to increase and diversify income
• manage and support colleagues involved in fundraising activity
• develop the systems and processes needed to support effective fundraising
• monitor fundraising performance and provide updates to the Board
• bring your own ideas, experience and creativity to the role.

This is a hands-on position. We are looking for someone who is excited by the opportunity to both lead fundraising and get involved in delivering it.

You won't be doing it alone

We know that asking one person to “lead all fundraising” can sound like a big ask – particularly in a part-time role.

That's why it's important to us that candidates understand that you will be joining an established charity with a committed staff team, supportive Board, existing supporters and fundraising relationships.

You'll also have external support for our trusts and foundations fundraising, allowing you to focus your time on developing other areas of income and building relationships that can help The Dream Factory grow.

You'll have the freedom to bring new ideas, test different approaches and help us decide where our greatest fundraising opportunities lie.

Who we're looking for

We're much more interested in what you can do than where you've worked.

You'll probably have experience of generating income through one or more areas of fundraising, rather than necessarily having worked across every income stream.

We'd particularly love to hear from you if you:

• have experience of successfully generating fundraising income
• are confident building relationships with supporters, businesses and partners
• can identify and develop new fundraising opportunities
• are comfortable taking ownership and working independently
• can balance planning with hands-on delivery
• communicate confidently and can inspire people to support a cause
• are organised and able to manage competing priorities
• enjoy working as part of a small team where everyone contributes
• share our determination to create extraordinary experiences for children, young adults and their families.

Experience of corporate, community or individual giving would be particularly valuable, but we don't expect you to arrive with experience of everything.

If you have strong fundraising experience, great relationship-building skills and the ambition to step up and lead, we'd encourage you to apply.

Why join The Dream Factory?

Because in a small charity, you can see the difference you make.

You'll have genuine ownership of fundraising and the opportunity to shape how it develops.

You'll work directly with a passionate team and Board, build relationships with supporters and partners and see the direct connection between the income you help generate and the dreams we're able to make come true.

This role offers:

• £45,000 FTE salary (c£27,000 actual)
• 22.5 hours per week across three days
• hybrid working
• genuine autonomy and the opportunity to shape fundraising strategy
• the chance to develop your experience as a fundraising leader
• an opportunity to make a visible and lasting difference within a small charity.

For someone who has been waiting for the opportunity to take the lead, introduce their own ideas and build something, this could be that opportunity.

About The Dream Factory

The Dream Factory grants dreams to children and young adults aged 3–25 with life-limiting or life-threatening conditions, severe disabilities and serious illnesses.

Our dreams are about much more than one special day. They give children and young people something positive to focus on, create opportunities that might otherwise be out of reach and give families precious experiences and memories together.

We are a small charity with big ambitions and our ability to reach more families depends on growing sustainable fundraising income.

That's where you come in.

Interested?

If you're an experienced fundraiser looking for a flexible role where you can have genuine influence or you're ready to take the next step in your fundraising career – we'd love to hear from you.

Please don't be put off if you don't meet every single point in the job description. If you believe you have the fundraising experience, relationship-building skills and enthusiasm to make a difference at The Dream Factory, we'd encourage you to apply.

Finance Administrator – Job Description

Reports to: Chief Executive Officer 

Direct reports: None

Location: Hybrid, at least one day per week at the Power Up North London office

Contract: Part-time (15 hours a week)

Salary: £12,000 per annum (£30,000 full-time equivalent, pro rata)

Application deadline: 18th September

Role Purpose

Power Up North London is a leading community energy organisation delivering renewable energy, energy-efficiency and retrofit projects that directly benefit community groups and public buildings. We believe communities can and must play a central role in the transition to a low-carbon future.

The Finance Administrator will support the effective financial management and integrity of Power Up North London’s financial operations. The postholder will prepare accurate financial and management information, monitor budgets, and support finance processes including cashflow management, invoicing, payments and associated controls.

Working closely with the CEO, Treasurer, Board, internal colleagues and external finance providers, the postholder will provide timely financial information and administrative support to inform decision-making, meet funder requirements and support the organisation’s sustainable growth. The postholder will report to the CEO for day-to-day management and will work with the Treasurer, who provides Board-level financial oversight.

Key responsibilities

Financial Management and Governance 

• Maintain accurate and robust financial accounts and processes.

• Support the set-up and preparation of monthly management accounts for internal and Board reporting.

• Support preparation and management of the annual budget.

• Track income and expenditure against approved budgets, identifying and explaining variances.

• Establish and maintain grant and project income and expenditure tracking against budgets.

• Prepare financial reports for funders.

Billing and Revenue Assurance 

• Ensure timely billing and effective debtor management.

• Identify and escalate site billing discrepancies.

• Support the investigation and resolution of issues to ensure accurate income collection.

Cashflow and Treasury Management

• Manage cashflow and maintain accurate forecasts.

• Reconcile bank accounts fortnightly and track cash movements.

• Monitor invoice timing and payment disbursements to support effective cashflow management.

Performance Monitoring and Financial Modelling 

• Liaise with the Asset Management Team to track solar-site and project performance against forecasts.

• Analyse income and expenditure, highlighting risks and opportunities.

• Support electricity pricing for new sites and review financial assumptions and models.

External Finance Coordination

• Work effectively with Sharenergy, Power Up North London’s outsourced finance provider.

• Liaise on accounting, reporting and financial queries, ensuring timely resolution.

• Monitor delivery against the service-level agreement.

Financial Controls 

• Ensure compliance with Power Up North London’s financial processes and controls.

• Implement and maintain controls for incoming and outgoing payments, grant management and bank reconciliations.

Funding context

This role is funded in part by a National Lottery Community Fund grant and in part through Power Up North London’s earned income from the delivery of solar, retrofit and energy advice/training projects that generate project management fees. 

Finance Administrator - Person Specification

Essential experience

• Experience in a finance or accounting role, including financial reporting and budget tracking.

• Experience preparing or supporting the preparation of management accounts.

• Experience working with external finance providers or accountants.

Essential knowledge and skills

• Strong financial and numerical skills, with excellent attention to detail.

• Ability to analyse financial data and communicate insights clearly.

• Experience in budgeting, forecasting and variance analysis.

• Strong organisational skills and ability to manage competing priorities.

• Experience tracking project-based finances or multi-site income models.

• Confidence using spreadsheets and financial systems.

• Clear written and verbal communication skills.

Desirable Experience and Knowledge

• Part-qualified or qualified accountant.

• Experience in community energy, sustainability or the not-for-profit sector.

• Familiarity with energy pricing or financial modelling.

Personal Attributes

• Highly organised and methodical.

• Proactive and able to identify and resolve issues independently.

• High integrity and commitment to financial accuracy.

• Collaborative approach to working within a small team with internal and external stakeholders.

• Motivation to contribute to social and environmental impact.

Terms and Conditions

Job title: Advocate South London Women’s Hubs

Reports to: Programme Manager – South London Women’s Hubs

Direct reports: N/A 

Start date: TBC – subject to successful MOJ vetting

Salary: £31,173 per annum (inclusive of £3,990 Southeast weighting) 

Working hours: Full time – 35 hours per week 

Contract: Fixed Term until 31 March 2027 (with the possibility of extension, subject to funding)

Location: Across South London 
 

Job Purpose

To deliver high-quality, trauma-informed, independent advocacy for women in communities and in prisons, which focuses on early intervention, and holistic provision as part of a ‘whole system’ multi-agency response that looks to address the root causes of women’s offending. 

The primary purpose of this role is to provide in-depth, ongoing support to a caseload of women across the South London boroughs. 
 

Key Responsibility Areas

1. Provide high-quality, trauma-responsive advocacy and emotional and practical support to women in contact with, or at risk of being in contact with the criminal justice system

2. Development and maintenance of professional relations in prison and the community 

3. Ensure clear, timely and effective communication and record keeping 

4. Proactively seek to develop your personal and professional practice, and contribute to wider organisational development

5. Contribute to building a feminist leadership culture and positive working environment for Women in Prison 

Please download recruitment pack for the full job description

Anne Health is looking for registered nurses to join our clinical team supporting patients accessing gender-affirming care through our telehealth membership service. This is a fully remote role, open to nurses based in the EU (outside England and Wales), working alongside our prescriber pool and wider clinical team to deliver compassionate, affirming, and clinically excellent care.

If you’re an experienced nurse who wants to make a real difference for trans, non-binary, and gender-diverse patients, and you’re comfortable working independently in a busy digital health environment, we’d love to hear from you.

This role requires nursing registration with an EU member state regulatory body. We are unable to consider candidates whose primary registration is within the UK.

• Position: Gender-affirming Care Nurse
• Salary: 37-40,000 euro per annum full time (35 hours per week)
• Hours: full-time/part-time, flexible/fixed schedule
• Location: Fully remote
• Reports to: Care Team Manager
• Contract type: Permanent
• Closing date: 25th August
• Interviews: ASAP
• Start date: ASAP