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SPEAR, Greater London (Hybrid)
£39287per year
Lead Change and Improve Lives: Join Us as a Homeless Health Link Manager!
Posted 1 week ago
SPEAR, Greater London (On-site)
£46,314 per year
Drive Operational Excellence and Make an Impact as Our Outreach Operations Manager!
Posted 1 week ago
Closing in 5 days
Brent Centre for Young People, Greater London (On-site)
£30,000 - £37,000 per year
In this exciting new role, you will play a key part in growing and sustaining our income from trusts and foundations.
Posted 1 week ago Quick Apply
Closing in 5 days
UK SMART Recovery, Remote
£27,000 per year
Looking for a veteran in Scotland passionate about supporting veterans and their families to live a balanced life free of addiction.
Posted 1 week ago
Closing in 5 days
British Exploring Society, South Kensington (Hybrid)
£29,000 per year
Posted 1 week ago
Closing in 5 days
Bromley and Croydon Women's Aid, SE20, London (On-site)
£14,000 per year (£35,000 full-time equivalent)
Senior Fundraising Offer responsible for identifying funding opportunities and developing winning bids
Posted 1 week ago Quick Apply
Pecan, SE15, London (On-site)
£29,023.00 for 21.6 hours per year, £30,183.00 for 28.8 hours per year
Posted 1 week ago Quick Apply
Closing in 6 days
Morden College, London (Hybrid)
£48,000 - £55,000 per year
Posted 1 week ago Quick Apply
Closing in 6 days
National Housing Federation, City of London (Hybrid)
£30,220 per annum
Posted 1 week ago
Closing in 6 days
Right To Play, London (Hybrid)
£32,000 - £34,000 per year
Posted 1 week ago
Link UP London C.I.C., Wandsworth (Hybrid)
£30,000 per year pro rata for 3 days
Posted 1 week ago Quick Apply
Page 47 of 68
Dalston, Greater London (On-site) 6.71 miles
£25,207 per year
Full-time
Permanent
Job description

This exciting role involves supporting with administrative tasks so the team can recruit more volunteers in Hackney and online. You will support the work of the Volunteer Manager and Volunteer Coordinators recruitment and retention of new and existing volunteers. 

You will be joining us at an exciting time when we are focusing our energy on growing the virtual ship. We are aiming at improving the diversity and inclusivity of our volunteer opportunities and getting each Young Pirate a dedicated volunteer in session. We have big ambitions for the volunteer programme to grow from 350 to 1,000 volunteers in the enxt couple of years. 

Role responsibilities 

Administrative responsibilities: 

You will work as part of the Volunteering Team to ensure the smooth running of the day-to-day operations of our volunteer programme. You will be helping the Volunteering Team to reach ambitious recruitment and retention targets by:  

  • Managing the volunteer team inbox and phone enquiries and maintaining a high standard of friendly and professional communication both in person and via phone and on email; 

  • Using our database to analyse data and ensure the data is kept up to date; 

  • Maintaining accurate records on our database including contact details, attendance, recognitions and rewards and tracking relationships and connections with local communities and organisations; 

  • Supporting volunteers in completing their training and booking sessions, making sure they complete all the steps needed to become active volunteers, and when necessary, carrying out phone calls and engagement emails; 

  •  Reading and reviewing volunteer applications, making sure they comply with our minimum requirements; 

  • Welcoming volunteers into sessions and carrying out volunteer debriefs at the end of sessions, both online and in person; 

  • Organising social events to engage volunteers in the Literacy Pirates’ community;

  • Supporting the Volunteer team and Communications Manager in creating content for social media to promote volunteering at the Literacy Pirates; 

  • Processing volunteer criminal background checks. 

General    

  • As required, attendance at some out-of-hours events (such as attending volunteer outreach events), to be compensated with time off in lieu; 

  • As required, other projects and activities that support the goals of the organisation;  

  • Ensuring all children are safe by enforcing our Child Protection and Risk Management policies at all times. 

About You  

Our ideal candidate is: 

  • A fast learner with fantastic attention to detail; 

  • Passionate about the power of volunteering, with a love for connecting with people; 

  • Excited about the potential of digital technologies and what they can achieve for our Young Pirates and volunteers. 

Personal Attributes    

This is an entry-level role, so we are looking for candidates who are a good fit in terms of attributes and attitude and are keen to learn and gain experience. These attributes include: 

  • Comfortable and happy talking to new people through email, phone, social media, or face-to-face; 

  • Willing to learn and improve; 

  • Interested in data, processes, and systems; 

  • Positive, proactive, and dedicated; 

  • Aligned with our mission and values; 

  • Great attention to details; 

  • Flexible and able to handle different tasks when needed; 

  • Well-organised and calm in stressful situations; 

  • Focused on meeting goals and finding solutions. 

Experience   

We will consider any relevant experience you have from work, study, volunteering or personal projects and how these demonstrate that you have the right attributes and the ability to learn and perform in the role.    

If you have experience in one or more of these areas while studying, working, volunteering or in other settings, we want to hear from you: 

  • You may have worked with a range of people or projects in different contexts or communities; 

  • You have volunteered yourself or worked with volunteers/young people and/or their families in any setting; 

  • You may have experience with customer services, sales or recruitment; 

  • You may have experience of administration and organising people; 

  • You may have an interest or desire to learn to use software and online platforms; 

  • You may have been in busy and fast paced environment and enjoy being organised. 

If that sounds like you then we’d love to hear from you! 

Posted by
The Literacy Pirates View profile Organisation type Registered Charity Company size 21 - 50

We develop the literacy, confidence and perseverance of children who are falling behind in class and have fewer opportunities in their personal lives.

Posted on: 11 January 2025
Closing date: 22 January 2025 at 19:35
Tags: Project Management, Volunteering Management, Operations, Digital, CRM, Customer support, Database Management, Education, Entry level / Graduate, Information Management, Office Management, User Experience / UI / UX, Youth / Children

The client requests no contact from agencies or media sales.