It systems manager jobs in cannock, staffordshire
Summary
The Church of England Foundation for Educational Leadership was set up in 2017 with the mission to 'develop inspirational leaders who are called, connected, committed to deliver the Church of England vision for education'. Since then, it has operated a wide range of leadership development programmes, networks, research, conference and events, and published a range of key leadership resources to equip school leaders at every level to put their vision into practice.
Part of this provision has been as a very successful national provider of NPQ programmes. Beginning in 2017 with the delivery of NPQs for Headteachers, our suite of programmes has now expanded to include programmes for Specialist Teachers, Senior Leaders and also Executive Leaders. More recently, a partnership between the Church of England and the Catholic Education Service is also enabling programmes to be deli
Internal-facing Support:
- Support the Programme Management Team with maintaining the integrity of data within Salesforce.
- Working with the Senior Programme Manager to support the effective programme management and launch of Flourishing Leaders and Teachers.
- Lead on administrative tasks relating to recruitment of Flourishing Leaders and Teachers.
- Event administration for Flourishing Leaders and Teachers, including keeping the calendar up to date, creating online meetings, liaising with staff who will participate, and ensuring Blackboard is updated as needed.
- Support Programme Management Team with preparation of monthly reports, with key updates on recruitment, engagement and quality assurance.
- Admin support within the Programme Delivery teams, including setting up online forms, managing the inboxes, Salesforce reporting and other.
External-facing Support:
- Providing first-line support within the queries arising from our inboxes.
- Support Learning Technology team with administration, including providing assistance with online events.
- Support applicants with any queries relating to the application process and IT support. Also support with liaising with participant sponsors to ensure their administration is completed.
- Supporting the quality team to track the onboarding of Coaches and Facilitators for the Flourishing Programmes, ensuring tasks are completed on time and to the deadline.
- Providing support to ensure that Delivery Partners are completing all administrative tasks as required.
Essential
Knowledge/Experience:
- Experience working in an administrative environment, including inbox management and good skills in phone/email communication with stakeholders.
- Experience working in a pressured environment, meeting milestones and key deliverables
- Working as part of a team
- Experience of compiling data, extracting and analysing information
Skills & Abilities:
- Customer service skills and ability to take responsibility for progressing stakeholder queries
- Proactive and able to work under own initiative to suggest solutions to problems
- Strong sense of ownership and ability to solve problems
- Strong attention to detail
- Proven communication skills, both written and verbal
- Excellent organisational skills
- High Microsoft Office proficiency, including Excel, Word, and PowerPoint
Desirable:
- Experience in finance admin and reporting
- Strong analytical skills
- Advanced statistical analysis and Excel skills
- Proficiency in using survey technology, for example, Form Assembly
- Experience using Learning Management System (i.e. Blackboard) and Customer Relationship Management system (i.e. Salesforce)
Key requirements:
Whilst this is a remote role, the post-holder will need to travel for the following reasons:
- Education Office Team Days (3 per year)
- Education Office Residential (2 days, including 1 overnight stay in the autumn)
- NPQ Team Days (aprox 3 per year)
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Harris Hill is excited to be partnering exclusively with CISV International as they seek a passionate and proactive Programme and Operations Administrator to join their team. This is a fantastic, full-time, fully remote opportunity. You can be based anywhere in the UK or within four hours of the GMT time zone.
CISV International believes in the power of young people to shape a better future. For over 70 years, their network of more than 60 National Associations and 200 local Chapters has been delivering innovative, experiential programmes that foster lifelong friendships and global citizenship.
As Programme and Operations Administrator, you will be at the heart of CISV International’s day-to-day operations, helping ensure the smooth running of programmes and administrative systems. You will manage and maintain databases with accuracy and care, respond to a wide range of enquiries, and provide essential support to international staff and volunteers. From allocating programme invitations and collecting reports to updating directories and mailing lists, your role will be key in keeping everything connected and on track. You will also help coordinate programme logistics in line with the global calendar, maintain and update online resources, support website functionality, and provide basic technical assistance across systems including Microsoft Office, SharePoint, and Excel.
We are looking for a proactive, tech-savvy, and process-driven administrator. The ideal candidate will be a confident Excel user and familiar with databases and SharePoint. To thrive in this role, you will be emotionally resilient, able to build relationships across cultures and time zones, navigate different systems with ease, and stay calm when the inbox is buzzing. You will also bring excellent communication and customer service skills, alongside strong teamwork and coordination abilities.
Most importantly, you will be someone who believes in what CISV International stands for. You’ll embody their values of friendship, inclusiveness, enthusiasm, engagement, and cooperation — and take pride in supporting an organisation that is shaping a more peaceful world, one young person at a time.
To apply, please submit your CV and a cover letter detailing your experience and motivation.
Please note, only successful applicants will be contacted with further information.
As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
We are recruiting for a Senior Administrative Assistant to join our team to support the delivery of projects, products and services.
The Chartered Institute for Archaeologists (CIfA) is the professional home for archaeologists in the UK and overseas. We set high standards and benchmark good practice in archaeology to inspire trust in, and respect for, the profession of archaeology. As well as providing training and networks for over 4000 members, we develop and deliver regulated qualifications, accredit undergraduate degree programmes in archaeology and undertake a range of funded projects aimed at supporting the archaeology sector.
We are a fully remote organisation with home-based staff located across the UK. We work collaboratively online using MS Teams, with regular one-to-one, team and project meetings.
We are looking for a focussed and self-motivated individual to provide administrative support across the professional skills and standards areas of our work. You will have excellent organisational and administrative skills, good attention to detail and be confident communicating with stakeholders in a customer facing role. You will be familiar with a range of IT systems, particularly Office365 and be confident using databases and spreadsheets.
Key tasks include
· providing efficient and effective support for meetings
· liaising with stakeholders including learners, training providers and employers
· data collection and reporting
· keeping accurate records in line with GDPR requirements
· updating documents and webpages
· liaising with finance colleagues to ensure timely invoicing and grant payment claims
Salary and benefits
· CIfA scale 7-9 (£25,573 - £27,471) plus 6% pension contribution
- 27 days annual leave, 3 additional company holiday days between Christmas and New Year plus bank holidays (pro rata for part-time positions)
- Flexible working arrangements
- Group life scheme
CIfA’s policy on equal opportunities
CIfA is committed to implementing a policy of equal opportunities in archaeology. In line with our equal opportunities policy, we want to ensure that no job applicant receives less favourable treatment or access to opportunities for training and development on any grounds not relevant to employment practice.
CIfA would like to actively encourage qualified individuals to apply for this position, regardless of background or personal disability. If you require any reasonable adjustments during our recruitment processes, including assistance with reading this page or associated documents, please contact us.
Closing date for applications is 5pm, Monday 5 May. Interviews are expected to take place Between 21 and 23 of May. Please indicate in your cover letter any dates of unavailability.
The client requests no contact from agencies or media sales.
Are you passionate about using data to drive change and make a difference?
We’re on the lookout for a strong communicator and dynamic problem-solver who will lead how we collect, manage and report on data to drive our vision and strategic mission.
As our Impact Data and Reporting Lead, you will deliver our data strategy and lead on data infrastructure transformation and visualisation. You’ll play a key role strategic role in the organisation to ensure that we have access to relevant and accessible data that drives evidence-led decision making. You’ll bring top-notch communication and relationship building skills to this role as well as a strong understanding of collecting, analysing and using data.
If you are driven by a sense of purpose, excited to shape the future of an ambitious organisation, and eager to contribute a thriving team, we would love to hear from you.
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Ambitious, professional, committed and friendly. That describes us. If it also describes you and you have a passion for corporate fundraising, then we’re keen to hear from you.
We have 600 volunteers supporting unrepresented litigants in the civil and family courts in England and Wales, helping over 50,000 times last year. At a time when legal support is increasingly limited, we have a vision that no one should have to go to court alone. To make this vision a reality we have a focused fundraising strategy to ensure the charity has the resources it needs and our corporate partnerships are key.
We’re looking for a Corporate Partnerships Manager (Maternity Cover) to join our team, to steward existing partnerships and grow new connections, especially with those in the legal sector. As well as running our Guardians’ network, you’ll arrange key supporter events and develop bespoke partnerships.
It’s a busy role and you’ll be supported by an assistant and a close working fundraising team. You’ll also be able to build on the firm foundations we already have in place.
We’re open to applications from experienced corporate fundraisers, as well as corporate fundraisers ready to step up into managing the corporate income streams.
Interviews will be held on the 14th May 2025
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Business Development Manager
Do you want to be part of a passionate team and help support a lifesaving cause? If so then read on for more details as to how you can work for our Charity!
This exciting new role within the Fundraising team will lead on generating funds by developing and promoting new income streams.
There is no typical week as a Business Development Manager and the role requires a proactive approach. The post holder will identify and deliver profitable business development activity for the following areas: (i) sales related to MAAC training provider - securing group/individual bookings for our training and education courses; (ii) the sale of room hire at our Airbase and Charity Headquarters and (iii) support with other ad hoc income generation projects. .
Working in collaboration with the Chief Operating Officer, Group Events Lead, and Head of Education and Training, the Business Development Manager will develop and execute a plan to promote and grow these revenue streams, building strong relationships with businesses, community groups, and educational institutions.
#Business_Development_Manager #Business_Development #Income_Generation #Business_Development_Strategy #Fundraising #Fundraising_Management #Fundraising_Strategy
We are committed to safeguarding and promoting the welfare and safety of all our stakeholders and expect all our staff to share this commitment. Post holders will be subject to a satisfactory Disclosure and Barring Service check (DBS).
To provide patients with outstanding pre-hospital care and lifesaving intervention through the operation of helicopter-led emergency medical services.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Legacy and In Memory Manager
Do you want to be part of a passionate team and help support a lifesaving cause? If so then read on for more details as to how you can work for our Charity!
The Legacy and In Memory Manager is responsible for developing and delivering plans to maximise gifts in wills and in memory giving, ensuring a sustainable income stream for the charity whilst providing exceptional levels of supporter care.
This role will oversee the administration of legacies, drive the growth of the charity’s Free Wills programme, steward legacy pledgers, and expand in memory fundraising. The Legacy and In Memory Manager will also ensure supporter journeys, audience insight and effective targeting are at the heart of the charity’s programme, working with the Individual Giving and Development Lead to create impactful marketing campaigns across a variety of channels.
The post holder will raise awareness of the importance and impact of gifts in wills and in memory giving to a wider audience, both internally and externally, ensuring these vital income streams are embraced at all levels of the organisation.
#Legacy_and_In_Memory_Manager #Legacy #Supporter_Journey #Gifts_and_wills #In_Memory #Legacy
We are committed to safeguarding and promoting the welfare and safety of all our stakeholders and expect all our staff to share this commitment. Post holders will be subject to a satisfactory Disclosure and Barring Service check (DBS).
To provide patients with outstanding pre-hospital care and lifesaving intervention through the operation of helicopter-led emergency medical services.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Based in central Birmingham, with regular travel and some flexible home working.
Salary £29,651 per annum - full time 36 hours per week. The full job description can be downloaded here.
Benefits include: 30 days holiday, working flexibly policy, non-contributory healthcare benefits, season ticket loans and a company pension scheme.
Deadline for applications: 2 May 2025.
Interview Date: 8 May 2025
We are the British Dietetic Association (BDA). We are an award-winning not-for-profit organisation, based in Birmingham, employing dedicated, dynamic and professional staff who deliver services for our membership of more than 12,000 dietetic professionals.
We are the leading organisation of nutrition professionals in the UK; representing the entire nutrition and dietetic workforce across all sectors. Our vision is to improve the health of the UK population by: protecting and improving health and care services, developing health and social care nutrition policy, improving the impact of dietetics and promoting positive discussion on food, nutrition, wellbeing and health.
Role details:
The BDA is seeking a new Partnerships Officer to work as part of the Commercial Team, leading on the management of high volume, lower value sales, direct account management and business reporting.
The new role will support the BDA’s Strategic Plan 2024-34 and will suit a candidate with a some experience of sponsorship sales and/or partnerships delivery and an interest in business reporting, evaluating impact and business development.
Ideal candidate:
Are you a positive, dynamic person who enjoys being busy and would like to be an integral part of a friendly, talented team?
We’re looking for someone who can hit the ground running, delivering essential business activities such as high volume, lower value sales, account management, project delivery and business reporting. This is an entry level role working alongside the Partnerships Manager and Director of Partnerships. We would like you to relish closing sales opportunities and reporting on commercial activities for the team. Ideally you will have experience of delivering sales, within a regulated or professional association/charity environment.
In return, we offer exciting opportunities to develop within the commercial team of the BDA and build purposeful partnership relationships. The BDA have a collection of small departments who all work closely together and have a ‘one team’ ethos, The role will require somebody who enjoys the challenges that come with delivering and reporting on sales targets and measuring impact.
Please apply to via this portal with your CV and a covering letter by the end of Friday 2 May.
Applications without a covering letter will not be accepted.
The client requests no contact from agencies or media sales.
Regional Fundraiser - North West
The successful candidate will live within this area, and be able to travel across the region, including to fire and rescue services in: Lancashire, Greater Manchester, Cheshire, Staffordshire, Shropshire, Gwynedd, Clwyd, Merseyside and Northern Ireland.
37.5 hours per week
Salary: £39,004.18
Car allowance: £3,400
Working pattern to be agreed (with occasional evening or weekend hours required)
About Us
The Fire Fighters Charity offers specialist, lifelong support for members of the UK fire services community, empowering individuals to achieve mental, physical and social wellbeing throughout their lives.
We provide confidential, personalised support to the whole of the fire services community, whether that’s at our centres, over the phone, online or out in communities.
We are looking for an experienced Fundraiser to join our national team, who can inspire the varied communities across the North West to unite support for their fire and rescue communities.
The Benefits
As an Employee of the Charity, we pride ourselves on ensuring you have great employee benefits along with a caring and supportive working environment.
- Salary £39,004.18 per annum
- £3,400 per annum Car Allowance (Ts & Cs apply)
- Pension: 8% pension contributions (All pension contributions are paid by the Charity on your behalf. No employee contribution is required, though can be made through a salary sacrifice scheme)
- Paid Annual leave: 25 days’ holiday rising to 27 plus Bank Holidays (pro rata)
- Life assurance: 3 x basic salary
- Access to an Employee Assistance Programme, Health Care cash plan, and other support tools.
The Role
Building relationships with the fire and rescue services in your area, you’ll become an integral part of the local fire services community. You’ll join a nation-wide team of inspiring and innovative fundraisers, working collaboratively to secure the much-needed income for the Charity.
Helping to coordinate events, support fundraising initiatives and implement new ideas, you’ll support your people, stations, and offices to raise awareness of the Charity and achieve and exceed income targets, as well as working with local businesses and people to maximise our fundraising potential.
By generating the income we need to realise our ambitions, you will help us to be there for even more members of the fire and rescue community.
This role is subject to a Basic Disclosure and Barring Services Check.
About You
We’re looking for an enthusiastic and innovative fundraiser to join our team, full of ideas and a positive attitude. You’ll need excellent business and project planning skills, as well as the ability to multi-task and adapt your communication style to your audience.
You’ll be responsible for maximising the potential fundraising income from every initiative you support, so you must be able to effectively engage with multiple stakeholders and build strong networks.
You’ll also be able to support and inspire our volunteers, ensuring that these vital links between our Charity and the fire and rescue services are happy and fulfilled in their roles.
Reporting to the Regional Fundraising Manager, you’ll be an excellent communicator with exceptional organisational skills and a ‘can do’ attitude.
How to apply
Please apply online, via our recruitment portal.
We reserve the right to close this role early should we receive a sufficient number of applications. Due to the number of applications we receive, we are unable to contact applicants who are not shortlisted for interview. If you do not hear from us within two weeks of the closing date, please assume that your application was not successful this time.
We offer specialist, lifelong support for members of the UK fire services community, empowering individuals to live happier and healthier lives





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our partner, an international charity, is looking to recruit an experienced Finance Business Partner. The successful candidate will be joining the organisation during an interesting period, and be curious, with a strong analytical mind and ability to interpret financial information, and be articulate.
Responsibilities
- As a business partner, ensure that there is a sound understanding of business areas in terms of both present as well as forecasted performance.
- Work with budget holders on the annual budgeting and forecasting processes, ensuring that any advice/support in understanding the numbers is provided in a timely manner, and that they and senior management are supported in their decision making.
- Lead on the preparation of the quarterly forecasts.
- Undertake budgetary versus actual expenditure analysis, providing reports and meaningful information to budget holders and senior finance team members.
- Support in developing project budgets on a full cost recovery basis, and in the preparation of donor report.
- Support in undertaking grant reconciliations.
- Offer coaching and training as required.
Requirements
- Experienced business partner, highly numerate and analytical, able to understand the business and strategic outlook of the organisation, able to interpret financial information and communicate this clearly and precisely.
- Experience in developing budgets & forecasts, and undertaking and presenting analysis, both in writing and verbally.
- Experience in the financial management of grants, including developing budgets for proposals (on a full cost recovery basis), and reporting for donors.
- Strong communication skills – able to accurately and precisely communicate important financial information to non-finance budget holders, and senior management staff, challenge numbers and support in sound decision making.
- Experience of working in an international organisation, in a multi-currency environment, and with colleagues based globally.
- Strong systems/IT skills
- Experience in offering coaching on internal controls & processes, budgets & accompanying analysis, and systems/IT.
This is a remote role, and the candidate can be based anywhere in the UK. Please note, this role cannot accomodate remote working from outside the UK, and as such is only open to candidates with the right to work in the UK.
Closing Date: 27th April
Interviews: 5th May
Contract: This is a fixed-term contract until May 2026.
We are currently recruiting a passionate and hard-working individual to help make a positive difference and provide first-class support to our Alzheimer's Society staff. Our Employee Support Assistant is part of our People Operations team and the first point of contact for Alzheimer’s Society employees requiring support with systems and processes that are part of working for the society, from joining to leaving.
We provide advice and guidance on policies and processes, making things easier and clearer for everyone as we deliver our work for people affected by dementia.
This role ensures that we are safeguarding our employees, volunteers, those who engage with our services and the organisation through a strong emphasis on compliance.
Duties and responsibilities:
- Process and monitor Criminal Record Checks for our employees and contractors.
- Process employee changes, following relevant procedures.
- Update and enter information on various systems, ensuring a high level of data quality is maintained.
- Monitor data reports and ensure compliance with key processes.
- Work collaboratively with our wider teams, including our Talent Acquisition, People Partnering, IT, and Payroll.
- Signposting employees and managers to relevant policies and information.
- Comply with data protection regulations.
- Undertake other duties or projects commensurate with the nature and grade of this post as required.
About you:
- Be able to always deliver first-class customer service, understanding that Alzheimer’s Society employees are the customers of our team.
- Have a keen eye for detail with previous experience in an administration role.
- Be comfortable working in a collaborative team, looking to share ideas and ways to improve our processes.
- Be comfortable using Microsoft Office software such as Word and Excel, as well as other bespoke IT packages.
- Understand the sensitive nature of data that we deal with and, as such, adhere to a strict level of confidentiality.
- Be organised and able to structure your workload according to deadline requirements.
- Be comfortable working within a culture of inclusion and collaboration.
The client requests no contact from agencies or media sales.
Make a real impact by empowering individuals and families affected by Bardet-Biedl Syndrome (BBS) with the knowledge, advice, and support they need to thrive.
At Bardet-Biedl Syndrome UK (BBS UK), we are dedicated to improving the lives of those affected by this rare genetic condition. Our support services help individuals and families navigate the challenges of BBS, ensuring they have access to expert advice, advocacy, and practical assistance to enhance their well-being and independence.
We are seeking an experienced and dedicated Advice Worker to join our passionate and committed team. This role offers a unique opportunity to provide tailored guidance on social care, disability benefits, health services, and education support, making a meaningful difference to those we serve.
About the Role
As an Advice Worker, you will ensure individuals and families receive timely, practical support that empowers them to navigate key challenges. You will:
- Provide specialist advice on disability benefits, social care, education, and healthcare services.
- Advocate for individuals and families, ensuring they receive the support they need.
- Assist with applications and appeals for welfare benefits, social care assessments, and education support plans.
- Work collaboratively with healthcare professionals, social workers, and educators to provide holistic support.
- Attend BBS Clinics, community events, and outreach sessions to deliver in-person advice.
- Stay up to date with relevant legislation and policies affecting individuals with disabilities and rare conditions.
This is a home-based role with occasional travel across England. Travel expenses will be reimbursed in line with BBS UK policies.
Who We’re Looking For
We are looking for a knowledgeable, committed, and proactive Advice Worker with the skills and drive to make a real difference.
Essential Experience & Skills
- Experience providing advice and support to individuals with disabilities or long-term conditions.
- Strong knowledge of social care systems, disability benefits, and education support.
- Experience in advocacy and casework, supporting individuals with complex needs.
- Strong IT skills, including Microsoft Office and case management systems (e.g., CharityLog).
- Excellent communication and interpersonal skills, with the ability to engage with a diverse range of people.
- Ability to work independently, manage a varied workload, and use initiative.
- A deep understanding of the challenges faced by individuals with rare genetic conditions.
Desirable Experience & Skills
- Experience working remotely as part of a dispersed team.
- Knowledge of Education, Health and Care Plans (EHCPs) and experience supporting families with applications and reviews.
- Access to a car for travel (mileage and travel expenses reimbursed).
Why Join BBS UK?
BBS UK is a small, dedicated charity making a real difference in the lives of those affected by Bardet-Biedl Syndrome. We work closely with NHS England to provide essential support services and advocate for improved care and assistance.
By joining us, you will:
- Have a direct and meaningful impact on people’s lives.
- Be part of a supportive, close-knit team that values collaboration and innovation.
- Work flexibly from home while engaging directly with the community.
- Receive ongoing training and professional development.
- Help shape the future of support services for people with BBS.
Additional Information
- DBS Check: An enhanced DBS check is required for this role.
- Safeguarding: Completion of safeguarding training within the first month of employment.
- Flexible Working: Some evening or weekend work may be required, with time off in lieu provided.
- Travel Expenses: Covered for outreach work in line with BBS UK policies.
How to Apply
If you’re ready to use your skills and experience to make a real impact, we’d love to hear from you!
If you would like to discuss the role before applying, details can be found in the application pack.
Application Deadline: Sunday 27th April 2025
We support and empower our community, champion wellbeing, and raise awareness, ensuring understanding, support, and hope for all affected.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an additional Community Engagement Officer to join our team working on a contract we hold with the Care Quality Commission.
Do you live in the south of England? (Please note that this role is remote but you should be based in the south of England and will be required to travel within that region).
Do you have a range of excellent communication skills?
Do you have the skills and experience of engaging with a diverse group of individuals, organisations and groups who represent seldom heard communities?
Are you able to provide outstanding customer care and represent Choice Support in a positive and professional manner to both internal and external agencies?
Are you able to be home-based and have the ability to travel to different locations in the South of England?
Do you want to develop your skills, knowledge and experience of inclusion and diversity and work closely with our Care Quality Commission colleagues?
Then this is the role you’ve been looking for!
What we are looking for:
· A thorough understanding of inclusion and engagement work
· A thorough understanding of seldom heard communities
· To be able work to a high standard with a demanding and ever-changing workload
· Good communication and presentation skills
· Enthusiasm and a positive attitude
· The ability to manage and prioritise a demanding workload
What you’ll receive in return:
· A supportive and collaborative team
· Training and development
· Attendance bonus
· 25 days annual leave plus bank holidays
· Life assurance
· Discounted shopping vouchers
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Gordon Moody is the UK’s leading charity dedicated to supporting individuals severely affected by gambling harm. We provide specialist residential treatment centres across the UK, offering holistic, life-changing support for those in recovery and their loved ones.
We are currently seeking a Treatment Centre Support Officer to join our team. This role is crucial in ensuring the day-to-day operations of the centre run smoothly, while also supporting those reaching out for help.
Job Summary:
As the Treatment Centre Support Officer, you’ll be the first point of contact for individuals in crisis, staff, and visitors. You’ll provide front-line administrative and operational support to the Treatment Centre, working closely with our Business Support Team and Service Managers to ensure the centre runs efficiently and compassionately.
Key Responsibilities:
- Handle incoming calls and emails, including urgent enquiries from service users
- Triage applications and assign assessments to Recovery Workers
- Maintain accurate records using the Apricot system
- Develop and manage weekly staff rotas
- Prepare documents, letters, and reports for management
- Organise welcome packs for incoming residents and induction materials for new staff
- Greet and assist visitors, ensuring health, safety, and safeguarding compliance
- Order supplies, track maintenance issues, and maintain the treatment centre’s filing system
Qualifications & Experience:
Essential:
- Experience in a senior administrative or customer service role
- Excellent IT skills, including Microsoft Office (Excel, Word, Outlook)
- Strong organisation and time-management abilities
- Effective written and verbal communication skills
- Experience handling sensitive information with discretion
- Ability to work independently and manage multiple tasks
Desirable:
- Knowledge of the Apricot data system or similar CRM tools
- Experience working in a healthcare, or recovery-focused environment
- Level 3 Business Administration qualification (or equivalent experience)
- Familiarity with rota planning and resource coordination
What We Offer:
- A supportive and inclusive work environment
- The opportunity to make a meaningful difference every day
- Training and development opportunities
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of role:
To work in partnership with the Head of Training and Qualifications and other colleagues to ensure effective delivery, monitoring and Internal Quality Assurance of Bild BTEC qualifications including Certificates and Diplomas.
Role Summary:
The Qualifications Coordinator will be responsible for coordinating the delivery of Qualifications & Diplomas throughout BILD and the RRN and to assist with the vision of becoming the qualification provider of choice for Learning Disability and/ or Autism Professionals and Providers.
The Qualifications Coordinator will lead on Internal Quality Assurance and other processes to ensure that the requirements of awarding bodies/assessment centres are fully met.
The client requests no contact from agencies or media sales.