It Support Jobs
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Purpose of the role
To deliver and develop the Day One Casework bedside model to patients, or those closest to them, impacted by serious or multiple injuries which could result in life changing consequences, such as disability or death, predominantly within Greater Manchester Major Trauma Hospital (GMMTH), Salford, but also in other hospital settings or Trusts as required.
To have a visible physical presence within the Trust and become embedded into clinical teams focussing on the major trauma pathways.
To work closely with those impacted by catastrophic injury, taking referrals and carrying out initial assessments of need, expertly navigating, signposting and putting services in place in the immediate aftermath of major trauma, including talking about and facilitating early access to legal support to aid rehabilitation.
To establish and develop relationships with key stakeholders to promote Day One and address the needs of those affected by catastrophic injury.
To work as part of the wider Day One Service’s team and organisation, taking responsibility for own record keeping and data collection in line with regulatory requirements.
Key responsibilities
The post holder’s primary duties and responsibilities are as follows:
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Work closely, and in partnership, with NHS clinical staff and relevant community and voluntary sector organisations, to address the needs of patients, and those closest to them, affected by catastrophic injury.
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Operate a case management approach to individuals, assessing and identifying needs, putting support in place including signposting, making referrals and direct support.
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Provide consistency in assessment of all patients, irrespective of injury cause, age, status, giving access to the earliest possible specialist legal advice which supports rehabilitation and NHS cost recovery.
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Maintain detailed case records, including accurate records of activity and intervention, using Day One’s Customer Relationship Management (CRM) system, capturing and storing data in line with Day One policies and procedures and regulatory requirements.
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Implement processes and procedures to collect patient and family feedback and contribute to ongoing monitoring and evaluation of Day One services through providing relevant information, case studies and reports.
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Build awareness of the role and charity’s purpose through building strong and effective relationships across the regional major trauma network, ensuring those who need it have access to Day One support.
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Work closely with local authority, statutory and voluntary organisations to provide patient and family support and advocacy.
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Help establish other support mechanisms once a person is no longer within the hospital setting, supporting the patient discharge process in conjunction with leadership from NHS staff.
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Identify and support the recruitment and supervision of Day One volunteers, where appropriate.
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Support the roll out of our Peer Support Service, focussed on promoting awareness and uptake within the region.
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Work closely with the wider team on performance, quality, safety and effectiveness of all services, ensuring appropriate safeguarding policies are followed.
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Work closely with our Fundraising and Communications team, supporting national activity, as well as regional initiatives to raise awareness and fundraise.
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Be prepared to travel across the region and, on occasion, to other sites and national meetings as required.
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Willingness to undertake continuous development and training for the role, including mandatory Day One and NHS Trust specific training.
How to apply
Please upload your CV, and answer a few screening questions, demonstrating how you meet the criteria and outlining why you’re interested in the role.
If you would like an information chat with the Casework Team Lead or to find out more information about the role, the contact details can be found on the attached recruitment pack.
Closing date: Midnight 2nd February 2025
First stage virtual interviews: Week commencing 10th February 2025
Second stage in-person interviews: Week commencing 24th February 2025
Please refer to the attached recruitment pack for more information.
Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Based at the 999 club in Deptford, a safe and welcoming space for those experiencing homelessness Move+ is the latest of the 999 club’s service offerings which also include a drop-in day centre, employment & training support, advocacy & advice, a women’s space and the Bridge, our recovery focused out of hours service.
This is an exciting opportunity to be part of a cutting-edge service within the sector. The overall aim of Move+ is to enable people who have been homeless to draw upon their shared experiences and support one another to escape homelessness for good. Move+ empowers people to live independently, to set up and maintain a stable home, while working towards long-term goals and aspirations enabling them to move forwards with their lives. This is achieved through a combination of peer coaching, personalised support and an exclusive program of workshops and activities.
Working closely with the Coproduction Manager as part of the Specialist Services team, you will oversee all aspects of the day-to-day delivery of Move+. This includes line management of a team of Peer Coaches, focusing on support, personal and professional development. You will conduct assessments and manage referrals, build and maintain relationships, as well as promote the service, both internally and externally. Overall, you’ll ensure a high quality of service delivery that meets or exceeds targets and, most importantly, supports and empowers all participants.
We are looking for someone who is passionate about empowering and motivating others. Previous management experience is great, but attitude is more important. If you have a positive, pro-active approach take a look at the Job Description / Role Profile. If you think you can match what’s required send us your CV and a supporting statement telling us, in no more than 500 words, why you’re the right person for this job.
The ideal candidate will have:
- ·Great people skills, the ability to communicate effectively with a compassionate, non-judgemental approach
- ·A proactive approach, always looking to support the team in achieving positive outcomes
- ·A genuine interest in people, their innate strengths and their capacity to change
- Excellent organisational skills and the ability to oversee complex projects
- ·The ability to work without close daily direction and the ability to think outside of the box
- · A positive, ‘can do’ attitude and above all, a good sense of humour to survive our fast-paced environment
Move+ has been made possible by the generous support of the National Lottery
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Kineara is looking for someone who can grow our fundraising potential and engage key stakeholders across the sector, while delivering engaging communications and outreach campaigns that demonstrate our social value and grow our support base. They will play a key role in helping Kineara develop our newly formed charitable arm, alongside our community interest company, to generate income through engaging fundraising campaigns, impact-driven communications and strategic relationship-building with existing and potential funders.
You will work closely with project managers and SLT (Senior Leadership Team) to identify how support services can reduce barriers to secure housing, work and school; prevent evictions and homelessness; and improve health and wellbeing of people facing challenges. You’ll use this understanding to motivate new stakeholders to invest in our work - whether charitable trusts, corporate foundations or individuals.
You will feel real ownership over your work and need to be self-starting, flexible and hungry to grow with an already impactful charity with a strong social mission and vision. You will be keen to understand how our work makes a difference to people and use our impact to demonstrate our social value. This role crosscuts a range of key charitable specialisms, so you may have experience working in communications and be keen to widen your skillset; you may have a background in impact evaluation; or you may have worked in fundraising or development for a non-profit. We are keen to invite candidates with a range of experience from a variety of non-profit roles and are especially interested to meet candidates who have been part of – or are ready to be part of - the strategic growth of a charitable organisation.
Why us, now? Kineara is going through exciting changes this year: as a newly registered charity, we are opening up to new avenues of finance, engagement and growth. Our most recent projects have put us at the forefront of innovative ways of delivering support to private renters, working in partnership with housing services, private landlords, solicitors and health services to envision secure housing for all. We are also a team with lived experience and are a culturally diverse, spirited and mission-focused group that takes care of each other.
Why you? You are motivated by seeing vulnerable and marginalised people thriving and you have the drive to grow the reach of our organisation so that more people in need can access our support. You have a wide skillset and open attitude, ready to learn what you don’t already know and confident to lead on your projects but understand the value of listening, collaboration and working to joint and shared ambitions.
Communications
- Develop, contribute to and implement impact-driven and strategic communications campaigns that build Kineara’s fundraising capacity and raise awareness of the issues
- Develop brand identity for Kineara’s new charitable arm, ensuring it is consistent across all activities in the organisation, while maintaining Kineara’s overall ‘look and feel’ to ensure coherence in branding, colours, messaging, style and approach.
- Manage the creation, development, distribution of compelling, impact-driven story-telling about Kineara’s work and beneficiaries using interviews, blogs, case studies, etc.
- Use a range of platforms to distribute print and electronic content including, but not limited to, newsletters, brochures, leaflets, posters reports, e-newsletters, and Kineara’s website
- Work closely with IT and business managers to ensure smooth running of internal communications
Fundraising
- Develop positive relationships with a range of stakeholders providing funding to charities, including in the third sector, public sector, and the business sector, to raise awareness and promote our work
- Write grant and tender applications, and manage and coordinate work of external consultants supporting grant writing process where applicable
- Manage and administer online fundraising platforms, and develop accessible, persuasive campaigns for public donations
- Work with Finance Lead on finance strategy, costings, budgets, resource allocation
Impact
- Work closely with Operations Manager and practitioners to embed outcomes, create frameworks for monitoring and evaluate Kineara’s projects; and produce yearly evaluations and Impact Report of Kineara’s services
- Use learning from impact analysis to share with team and deliver impact-driven communications and to share our social value to funders and other stakeholders.
Business
- Contribute to development of business plans and strategic decision-making, working with the CEO, Finance Lead and Operations Lead (SLT)
Person Specification
Attributes
With a strong alignment with Kineara’s values, you will be:
- An outstanding communicator who can engage, inspire and support colleagues, donors, trustees, volunteers and other stakeholders.
- Confident in promoting thought leadership to share our knowledge to develop external alliances and discuss topical issues online
- Passionate about addressing poverty and inequality, and commitment to equality and diversity
- A self-starter and a team player, with a flair for building relationships.
- Creative, enjoy innovative thinking and using your initiative.
- Adept at big picture thinking and project management, but also be able to engage with the detail to ensure projects are successfully completed.
- Comfortable with and skilled at change management and relish the strengths and challenges of a small and dynamic team in an evolving organisation
- Analytical and reflective, but with excellent time management and ability to work under pressure.
Experience and Skills
We’d like to see a strong track record that is relevant to each of the key components of the role, although we recognise that you may have stronger experience in one or more areas. You will be able to demonstrate that you could deliver in:
- Planning, executing, achieving targets to grow income streams, including donor prospect research, developing new donor relationships, and grant writing.
- Working on effective online or offline fundraising campaigns that influence a range of stakeholders, with a reflective, creative and innovative approach.
- Using impact and outcomes to engage and promote services to funders, partners and other stakeholders.
- Developing brands and brand awareness in line with organisational objectives
- Creating communications plans in support of strategic objectives, and executing these to a high standard, reflecting and improving these to achieve greater impact.
- Familiarity with social media channels such as LinkedIn, Twitter and Facebook and solid experience of content creation and website management
- Creating and executing community, outreach and fundraising events.
- Strong IT skills and familiarity with CRM databases, MS Office, Word Press.
- Ability to put together and manage project budgets.
- Creating, developing and adapting outcomes tools such as survey, questionnaires, and focus groups
- Planning, creating and executing evaluations of projects, including creating surveys, events, questionnaires and feedback tools
- Managing communications/fundraising officers and external consultants
Breaking barriers to secure housing, education and employment
The client requests no contact from agencies or media sales.
About The Role
We have a brilliant new opportunity for an experienced finance expert to join our Finance and Assurance team as our new Head of Transformation. Reporting to our Associate Director of Finance, you will be leading finance transformation and process improvement activities across the finance directorate. You’ll play a key role in driving forward continuous improvement and delivering those key improvements to maximize the benefit of our Finance team.
We have recently implemented a new finance system, Unit4 ERPx. This role will require you to lead and manage the post implementation phase of processes and ongoing transformation activity. Additionally, you will drive best practice financial management and process efficiency and consistency, ensuring that the Society maintains an effective financial control environment.
Alzheimer's Society has recently been named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a fantastic achievement and we're incredibly proud as this is a great indication of how far we’ve travelled over the past few years.
We would love to welcome more outstanding people to join our exciting journey to make the greatest difference for people affected by dementia.
This is a homeworking role, but you may be required to travel to attend meetings, events and team-days, so you must reside in the UK, have the correct right to work documents to work in the UK and be comfortable/willing to travel to our offices (London or Birmingham) if/when required.
About you
- Experience of managing successful projects and working with operational teams.
- Experience of systems implementation and post implementation embedding new processes and transitioning through change to steady state.
- Hold relevant financial accounting professional qualification; ACA, ACCA, CIPFA, ACMA (or equivalent) with post qualification experience operating at a senior level.
- Experience driving continuous improvement of financial process and promoting a culture to support this in a large organisation
- Experience leading teams in operating effective financial control environments, adopting a mindset of continuous improvement to strengthen controls and operational effectiveness.
- Experience of Unit4 ERPx or other ERP Finance Systems – particularly post implementation.
Person Specification
- Verbal and written communication skills to liaise with a diverse range of stakeholders.
- IT skills and extensive experience/knowledge on using Microsoft packages.
- Be confident in communicating, influencing, negotiating and managing internal and external stakeholders.
- Work collaboratively and be able to prioritise your workload effectively.
- Excellent organisational skills and great attention to detail.
- Advocate for Alzheimer’s Society, demonstrating passion and resilience to make a difference.
About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
Our Values
We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.
Through our values we will make the greatest difference for people affected by dementia.
Equal Opportunities
We’re a national charity providing dementia support to a community that’s ethnically diverse, but we don’t reflect this in our senior leadership. This needs to change.
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We welcome applications from people of all backgrounds, particularly those from ethnically diverse communities who are traditionally underrepresented in the charity sector leadership roles.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.
We have an exciting opportunity for a Children and Young Person Caseworker to join the Victim Support Dyfed Powys team. This role involves both face to face and virtual support in a hybrid model of working, you will work from home and across Powys and Ceredigion.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
As a Children and Young Person Caseworker you will be:
- Effectively manage a caseload of Young People aged 13+ affected by crime and traumatic incidents, delivering excellent services which support the commissioners and their service goals to victims.
- Ensure each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions
- Undertake risk and needs assessments to address the specific needs of the client in line with VS operating procedures. To follow relevant safeguarding policies and procedures, working with safeguarding leads and other agencies to ensure an integrated approach to address any safeguarding concerns.
- Provide information and advocacy to enable service users to navigate and understand the criminal justice process and ensure their rights are upheld in accordance with the Victims Code of Practice this could include criminal, legal and if relevant, civil remedies to service users.
You will need:
- Experience of working with vulnerable children and families
- Understanding and knowledge of an active commitment to promoting equal opportunities, inclusion and diversity
- Ability to work without direct supervision, prioritise work and deal with competing or conflicting demands/ needs and interests in an organised and methodical manner
- Understanding of confidentiality and safe working practices, in accordance with safeguarding and data protection legislation
- Ability to needs assess, risk assess and empathise with the victim
- Good IT and administrative skills including the use of Microsoft Office packages
- High resilience and the ability to work under pressure
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Are you passionate about building meaningful relationships and driving impactful partnerships?
Join our team as a Corporate Fundraising Executive, where you'll play a key role in growing our corporate fundraising programme at the Motor Neurone Disease (MND) Association. This is a fantastic opportunity to make a difference while working with like-minded professionals dedicated to supporting a vital cause.
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
Key Responsibilities:
In this role, you'll contribute to delivering an ambitious corporate partnerships strategy, helping us reach significant financial goals.
Your responsibilities will include:
- Managing a portfolio of corporate prospects and partners to help achieve a sustainable £1m annual target.
- Developing and delivering an active corporate pipeline and partnership programme.
- Leading specific activities within the Corporate Development Programme and the wider team.
- Travelling across the UK for meetings, events, and supporter engagements.
- Providing expert advice and support to colleagues and volunteers across the organisation.
- Monitoring and reporting on financial and other key performance indicators.
- Staying informed about sector trends, best practices, and regulatory requirements.
About You
You'll bring enthusiasm and expertise to the role, with a strong background in securing and managing partnerships.
We're looking for someone who has:
- A proven track record in securing and managing corporate partners or similar high-value gifts.
- Experience in building and sustaining relationships with individuals and organisations at all levels, internally and externally.
- Experience of meeting financial targets.
- The ability to think creatively and respond proactively to opportunities.
- Excellent communication skills, including writing and presenting ideas clearly and persuasively.
- Strong IT skills, with knowledge of Raisers Edge being an advantage.
- The ability to prioritise effectively, work flexibly, and thrive as part of a team.
- A full UK driving licence for travel across the country.
If you're ready to make a difference and help us achieve our ambitious goals, we'd love to hear from you!
Please note: The official job title for this role is Corporate Partnerships Executive.
The full job description is available in the candidate pack.
Salary: £37,400 per annum
Hours: 37 per week
Location: Northampton office or London office
Contract: Permanent
Hybrid Working and Flexibility: This role offers hybrid working. There is no minimum weekly expectation to attend the office, however this role requires flexibility to attend the office in line with team and business needs. We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.
How to apply:
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- A track record of securing and managing corporate partners and / or other high value gifts, or experience of working in a similar role in the commercial sector.
- Experience of developing and sustaining relationships with individuals and organisations, internally and externally at all levels.
- A track record of meeting financial targets.
Important Information:
- We may close applications early if we receive a high volume, so early submissions are encouraged.
- If you require sponsorship for this role, please clearly indicate this in your application.
- Depending on the role, a DBS check may be required.
- If you need reasonable adjustments during the application or interview process, please contact us for support.
- We are happy to consider alternative application formats for those who find the online form challenging.
The client requests no contact from agencies or media sales.
About The Role
We are looking to recruit a talented Community and Challenge Events Officer to help grow our challenge events and community portfolio. You will be joining a small but dynamic team consisting of a Head of Community and Events, Community and Challenge Events Manager, Community and Challenge Events Officer (this role), and Community and Challenge Events Assistant. You will play a key role in raising a team income of £650k for 2024/25. At a time when interest in children’s mental health has never been stronger, this is an exciting time to be joining our dynamic organisation and make a real and tangible difference to children’s futures.
This is a fantastic opportunity for someone who is highly organised with excellent project management skills, attention to detail and creativity. You will be confident in taking the lead on projects, utilising your experience of fundraising (paid or volunteering). You will be passionate about delivering excellent supporter experience and be happy to pick up the telephone and speak to schools, individuals and companies fundraising for us.
Recruitment Process:
As part of your application you will need to answer some shortlisting questions. Please answer these as fully as you can, we recommend using the STAR model. Situation, Task, Action Result.
Closing date for applications: 20/01/2025
1st Interview date: 30/01/2025
This role is based in our head office in Central London. Hybrid option available with minimum of 2 days in the office.
Our Benefits
When you work at Place2Be –whether that's in a school, supporting families, providing clinical supervision, or in IT, Finance, or Fundraising –every role can make the difference to a young person. To achieve this, we ask that you bring your best self to your role and our commitment to you, is to welcome you into our community, and help you progress. Because we know that you being at your best, means the best outcomes for the children we support.
Here’s just a few things we have on offer:
- Annual Leave that increases with service
- Comprehensive learning and development to enable you to progress your career
- 5% contributory pension scheme
- Life assurance of four times your annual salary
- A comprehensive employee assistance programme
- Mobile Phone Discounts (EE network)
- Wellbeing days to allow you some ‘you’ time
- Christmas holidays closure period in addition to your annual leave
We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented within our organization.
Please note if we receive a high volume of applications, we may close this vacancy early. If you are interested, please apply asap.
Safeguarding the young people we support is our top priority. We are committed to recruiting candidates who share this commitment to safeguarding, and we therefore apply robust recruitment and selection procedures to ensure all candidates are appropriate for the roles they apply for and are appropriately screened prior to appointment including DBS checks and social media background checks.
we believe every child should have easy access to mental health support whenever they need it.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Children and Young Person Caseworker to join the Victim Support Dyfed Powys team. This role involves both face to face and virtual support in a hybrid model of working, you will work from home and locations across Carmarthen and Pembrokeshire.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based in Dyfed Powys and is Hybrid.
As a Children and Young Person Caseworker, you will:
Effectively manage a caseload of Young People aged 13+ affected by crime and traumatic incidents, delivering excellent services which support the commissioners and their service goals to victims.
Ensure each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions
Undertake risk and needs assessments to address the specific needs of the client in line with VS operating procedures. To follow relevant safeguarding policies and procedures, working with safeguarding leads and other agencies to ensure an integrated approach to address any safeguarding concerns.
Provide information and advocacy to enable service users to navigate and understand the criminal justice process and ensure their rights are upheld in accordance with the Victims Code of Practice this could include criminal, legal and if relevant, civil remedies to service users.
You will need:
- Experience of working with vulnerable children and families
- Understanding and knowledge of an active commitment to promoting equal opportunities, inclusion and diversity
- Ability to work without direct supervision, prioritise work and deal with competing or conflicting demands/ needs and interests in an organised and methodical manner
- Understanding of confidentiality and safe working practices, in accordance with safeguarding and data protection legislation
- Ability to needs assess, risk assess and empathise with the victim
- Good IT and administrative skills including the use of Microsoft Office packages
- High resilience and the ability to work under pressure
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
About us
The Royal National Lifeboat Institution is a charity that provides an on-call, 24-hour lifeboat search and rescue service and a seasonal lifeguard service.
Our purpose is simple, to save lives at sea. Since the 19th century, our crews have been risking their lives to save those who are in danger of drowning.
Do you have strong business management experience at a senior level and would you like to be part of an exciting and diverse charity that saves lives at sea?
The RNLI is looking for a full-time Regional Support Lead covering the Wales, West and Isle of Man Region. This is a busy and diverse region delivering Lifeboat, Lifeguard and fundraising activity.
Your role
As our Regional Support Lead, you will be reporting direct to the Head of Region. You will be part of the regional leadership team comprised of senior representatives from Lifesaving, Engagement, Engineering and Water Safety. The team is tasked with leading the RNLI’s lifesaving activities in the region, delivering to local priorities as one crew.
This very busy and highly diverse role is vital in bringing together Lifesaving, Engagement, Engineering and Water Safety teams whilst leading on Support services, bringing the region together to plan, monitor performance and resolve issues whilst delivering the full breadth of regional activity and services. There are three core elements:
- Business Management is critical to compliance and our overall lifesaving success. The post-holder is responsible for leadership, management of, and reporting on our business plan, finances, people, compliance, and regional performance. You will also plan and coordinate a range of technical and complex change programmes with regional and central teams, also acting as a key link for standardisation and collaboration with the other five regions.
- Providing the regional collaboration function, acting as a stepping stone between the region and the central function. Deputising for and supporting the Head of Region in the full breadth of activity we undertake, bringing people together behind a single plan. Leading on issues resolution and taking a risk-based approach through matrix management of a large pool of specialist roles and teams.
- Leading Support Services for the region, ensuring we remain compliant, our people are safe, and local teams get the tools and support they need to have Lifesaving impact essential to saving lives. You will directly line manage the Regional Support Team and work every day as the Regional Leadership primary point of contact with critical support teams such as HR, Volunteering, SHE, L&OD, Media & Comms, Systems & IT, Supply Chain & Logistics, and Procurement.
About you
It is essential that you have the ability to work across departmental structures and working at all levels utilising matrix management skills, driving collaboration with the ability to get others to understand our needs, issues and vision. You will have the ability to look ahead at the region’s strategic direction whilst being able to get into the detail when required to ensure the job is done. You will have exceptional communication and engagement skills; a solid grasp of business functions is essential and a large part of the role’s focus, in particular in compliance, risk management and planning. Being a starter-finisher is a must, as is delivering through others.
Ideally, you will have experience in directly leading and/or supporting technical operations in complex environments. A background in HR, Finance, Project Management, Business Planning would be of benefit but can be taught.
Candidates should live within the Wales, West and Isle of Man Region. This is a hybrid mix of home and regional working (including frontline locations) with an expectation to be in the Regional Base (LL17 0LJ) a minimum of 2 days per week.
If this exciting but demanding role interests you, please apply today.
Closing date: 21 January 2025.
Interview dates: 12–14 February 2025 (at St Asaph Regional Support Centre).
The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role (England & Wales: DBS check; Scotland: Disclosure Scotland PVG; Northern Ireland: Access NI; Republic of Ireland: Garda Vetting; International: International Child Protection Certificate process).
Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable) and helping us work towards Our Vision: To save Every One.
As life becomes ever more difficult for migrants across London, the UK and the world, Waltham Forest Migrant Action (WFMA) are committed to fighting back in solidarity and supporting our fellow human beings who are often suffering in the most extreme of circumstances.
WFMA is the only provider of free immigration advice in the borough. Our mission is to provide support for local migrants and refugees, and to advocate and campaign for the rights of migrants and refugees in the UK. Since 2013, our weekly drop-in centre has offered visitors a warm welcome, free advice on immigration, accommodation and welfare issues, and opportunities to socialise with the local community. Last year we helped 366 people from 71 nationalities, and our numbers continue to grow.
THE ROLE
WFMA is looking for a compassionate Welfare Advisor with a strong interest in migrant justice to support our visitors with Welfare and Housing issues, and make a tangible difference to the lives of migrants and refugees in Waltham Forest. This is a new post at an exciting time for the charity as we seek to expand our services at the drop-in centre and provide more immigration advice and casework in-house.
1. Supporting drop-in centre visitors with welfare and housing issues
- Determine eligibility and advise on all Public Benefits and how to apply for them, and in some cases help them to apply
- Advise on Housing issues, solutions and consequences, and when appropriate help the visitor find and brief a housing solicitor
- Advise on and help visitors access healthcare services
- Guide, inform and support volunteers to assist visitors
- Maintain records of advice and actions taken using our case recordkeeping software, scanning and securely storing documents shared with us
2. Maintain current knowledge and understanding of public benefits and housing systems
- Keep abreast of new developments in the public welfare and housing systems
- Liaise with other agencies and organisations as and when appropriate
- Attend training courses as and when needed, and proactively seek opportunities to develop professionally
3. Work collaboratively with WFMA staff, volunteers and professional advisors
- Understand and implement WFMA policies and procedures
- Participate actively in staff and board of trustees meetings, and other meetings as may reasonably be required
- Work with the Support Centre Manager to report to the Board at bi-monthly meetings as required
PERSON SPECIFICATION
Essential
- Experience providing well-being support to adults in a community or other setting
- Working knowledge and understanding of local health and social care services
- A strong interest in migrant justice and issues relating to migration
- Good oral and written communication skills in English
- Good IT skills particularly experience using record management software
Desirable
- Knowledge and experience of safeguarding practices particularly in a social care or day centre environment
- Lived experience of the issues faced by migrants and the difficulties they experience in accessing services
- Understanding of GDPR and confidentiality, and experience of processing sensitive data
- Additional languages
Safeguarding
The post holder will adhere to the WFMA’s safeguarding policy. This post is also subject to an Enhanced Disclosure and Barring Service check.
You can view the job description and person specification by clicking on the below link, or on our website if you don't yet have a Charity Job account.
HOW TO APPLY
We particularly welcome applicants with lived experience of migration or borders or the UK immigration system.
To apply for the role, please click 'Apply via Website' at the top of the page to go to our application form and submit your CV and cover letter by 12pm, Friday 24th January. Interviews will take place in-person on Thursday 30th January.
Please find our contact email is at the end of the person specification in case of any questions, or for a conversation about the role.
The client requests no contact from agencies or media sales.
Office Co-ordinator
Office-based-Central London
The Organisation
The International Institute for Environment and Development (IIED) is a policy and action research organisation promoting sustainable development and linking local priorities to global challenges. We are based in London and work on five continents with some of the world’s most vulnerable people to strengthen their voices in the decision-making arenas that affect them. With more than 150 members of staff working with associates and partners around the world, IIED has been at the forefront of evidence-based policymaking in sustainable development for over 50 years.
We are currently seeking an Office Co-ordinator to join our team on a full-time, permanent basis.
The Benefits
- Salary of £31,960 - £38,675 per annum, depending on experience
- 25 days' annual leave per year, increasing with service
- Closure between Christmas and new year with additional paid holiday
- 7.5% employer's pension contributions
- An employee protection scheme offering a flexible menu of benefits
- An interest-free season-ticket loan
- A cycle-to-work scheme offering tax savings on the cost of purchasing a bike for travel to and from work
- An employee assistance programme
- Enhanced maternity, paternity and adoption policies
- Enhanced sick pay entitlements, increasing with length of service
- Flexible working options
- Support for learning and development
- Compassionate leave up to ten days per annum
- Dependents leave
- Eye tests and glasses
- Therapy treatment
This is an exciting opportunity for a proactive and detail-oriented office / project administrator with wide-ranging skills including Excel and finance admin and experience in IT to join our dynamic organisation.
You’ll have the chance to directly contribute to our mission of promoting sustainable development and amplifying the voices of vulnerable communities worldwide, whilst further developing your skills and taking on a truly varied role.
So, if you want to join an organisation committed to social and environmental justice across the globe, then apply today!
The Role
As an Office Co-ordinator, you will manage the daily operations of our London office to ensure a safe, efficient, and welcoming environment for staff and visitors.
Working closely with the Operations/Facilities Team, you will support the London Operations/Facilities Manager and the Edinburgh Office Co-ordinator in maintaining systems and procedures that uphold our operational standards and safety.
Overseeing building and office services, you will manage health and safety protocols, maintain supplier records, conduct staff inductions and monitor office occupancy.
You will act as the first point of contact for all office-related queries, manage reception duties and support logistical arrangements for internal and external events.
Additionally, you will:
- Serve as a Super User for our IT systems, providing IT support and managing equipment
- Assist with finance and resource management tasks
- Collaborate with the Operations/Facilities Manager on environmental impact reporting
- Help deliver the Operations/Facilities Service Level Agreement Plan to the wider organisation
About You
To be considered as an Office Co-ordinator, you will need:
- Experience in a similar service and administration, project manager and/or office support orientated role
- Experience providing support to financial administration processes
- Experience providing events support
- The ability to set up, implement and maintain office systems
- A Levels or equivalent qualifications or learning gained through work experience, short courses or formal training in similar administrative roles
The closing date for this role is 1st October 2024.
Other organisations may call this role Office Administrator, Office Manager, Project Manager, Administrator, Admin Assistant, Office Assistant, Operations Co-ordinator, Receptionist, or Secretary.
Although IIED is a hybrid working organisation, this role is office based, Monday to Friday and you are expected to be working from the office most of the time.
IIED is a Global organisation that serves the Global Majority. We are committed to equity of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in IIED’s workforce including members of minority groups and those with lived experience of the work we do. Even if you don't satisfy all the criteria, we still encourage you to apply, as we will offer training and development to upskill the right candidate for the role.
So, if you’re looking for an impactful new role as an Office Co-ordinator, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Age UK has an exciting opportunity to join their fantastic team in Hull!
With over 250 locations across the UK, our stores raise funds for some of the incredible services and support provided by the charity.
As Assistant Manager in our Hull store (St Andrews Retail Park), you will support our Store Manager in all aspects of the business, helping to guide and support our valued team of Shop Assistants and volunteers while ensuring customers are provided with an excellent shop experience.
This opportunity offers an excellent benefits package as well as the chance to work within a valued team, all working to raise funds for a charity that provides vital services and support to older people across the UK.
If this sounds like the role for you, we would love to hear from you!
Your skills, your goals, your chance to make a difference!
To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.
You will have:
- The ability to work collaboratively and consultatively with the Shop Manager
- Ability to lift and carry bags of stock up to 10kg's.
- Be able to lead a team of volunteers and staff
- Ability to delegate and coach staff
- Excellent customer services skills
- The ability to manage time under conflicting priorities
- IT literacy and numeracy skills
Ideally you will also have:
- The ability to understand and establish successful retail processes
- Ability to understand basic financial reports
- Experience in a customer facing role
What we offer in return:
- A 28 hour working week
- 25 days holiday (pro-rata) + bank holiday allowance
- A generous pension - we will contribute 8%
- Great discounts and rewards through Blue Light Card and BenefitHub
- Life assurance, Bupa health cashback plan
- Tickets for Good - Free and discounted tickets for events
Additional Information
To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Services Manager
As the Foodbanks Support Services Manager you will be delivering the foodbanks advice services, managing the relationships with partner organisations referring to the Foodbank and managing and developing the the Foodbank’s school & family support activities.
Key Responsibilities
- You will be responsible for the orientation of new organisations who will be referring to the Foodbank and the delivery of high-quality training on the referral process to all partners as needed.
- Through regular engagement with those organisations, you will forge strong relationships to ensure they provide an advice-first approach, maximising the level of help local people get before being referred to the Foodbank.
- You will develop, monitor and co-manage a team of volunteer signposters who provide support to the Foodbank’s clients
- You will manage the Foodbank’s Family Engagement Lead, working in and with local schools
- Working closely with the Cirencester Foodbank’s Citizens Advice team and their Citizens Advice manager, you will ensure Foodbank clients are prioritised in obtaining further advice, monitoring the advisors’ caseloads and ensuring regular reporting
- Ensure that Foodbank clients are consulted and feedback gathered to make our services efficient, helpful, relevant, and respectful. Additionally, collect stories from clients to help illustrate the charities impact, issues that lead people into food poverty and enable further advocacy.
- Maintain the Foodbank’s client database with details of support provided
- Produce reports to agreed deadlines
Key Skills and Personal Attributes:
- With excellent written and verbal communication and relationship management skills, you will inspire and motivate existing and prospective partner organisations to share the Foodbanks vision to end the need for Foodbanks.
- You will have strong IT skills which will enable you to take advantage of the Foodbanks database, project and team management systems
- You will have experience of setting, managing and reporting against Key Performance Indicators
- You will be tenacious and able to embrace, innovate and shape the role and the Foodbank’s support service.
- You will be able to demonstrate empathy for people from disadvantaged, marginalised or socially-excluded backgrounds
- You will be organised, proactive, and a self-starter who is able to self-motivate.
- Previous experience in support and advice provision (i.e. Citizens Advice, Social Prescribing, Social Work, etc.) would be beneficial
We don’t think anyone in our community should have to face going hungry, so we provide food and advice to ensure people do not have to.
The client requests no contact from agencies or media sales.
Corporate Fundraiser
Location: Thames Valley with the ability to travel
Hours: 22.5 hours a week (3 days)
Salary: £28,000 pro rata
Contract: Permanent
Hope After Harm is an established, registered charity, delivering a range of support services to those who are vulnerable or at risk of exclusion. We want to see a society where everyone feels safe and can thrive, regardless of who they are and where they come from. We enable adults and young people in their journey to recover from harm and trauma. Through support, advocacy and education we empower people to rebuild their lives and reclaim their future.And we inspire others to do the same, creating safer, more inclusive communities.
Role Description
To be the driving force behind our engagement with corporates. You will get Hope After Harm “out there”. Identifying opportunities, networking, and bringing in funding all at the same time as making sure our corporate supporters feel engaged and excited. You will work closely with the CEO, to define and deliver our approach and priorities.
Responsibilities
- Researching corporates and creating target list
- Establishing contact through any access route (calls, social media, emails etc)
- Identifying corporate networking events and attending/organising attendance
- Developing corporate offer(s) to engage and excite our funders
- Developing corporate collateral to support our offer
- Keeping existing corporate supporters engaged and excited
- Keeping track of the corporate donor journey ensuring all steps are delivered including “thank you”s, website recognition etc
- Maintaining and updating the pipeline and performing other administrative tasks associated with corporate fundraising including input to reporting
- To work with our Patron to ensure that they are engaged in corporate fundraising as appropriate
Skills, Knowledge and Abilities
Please Note: While we know experience is important, what is most critical is your attitude to learning, working in a team, and taking initiative…
Our ideal candidate would have:
- Energy and Passion for our cause
- Good communications both verbal and written
- Skilled at relationship building with lots of enthusiasm for talking to people
- Team player able to collaborate and make links internally and externally
- Basic understanding of charitable fundraising
- Experience of raising money from businesses and other sources
- Strong organisational skills with ability to manage own time
- Basic IT skills including use of Excel and CRM systems e.g Salesforce
- Ability to create collateral using tools such as Canva
- Ability to travel across Thames Valley and occasionally beyond to attend events
- Ability to work out of hours occasionally to attend events
The closing date for applications is: Friday 14th February 2025 at 17:00hrs
Interviews (Virtually): TBC
Thames Valley Partnership trading as Hope After Harm is an equal opportunities employer; the aim of our policy is to ensure no job applicant, employee or worker is discriminated against either directly or indirectly on the grounds of race, colour, ethnic or national origin, religious belief, sex, marital status, sexual orientation, gender reassignment, age or disability. We do not disbar applicants with criminal convictions and are mindful of the requirements of the Rehabilitation of Offenders Act, 1974.
We are excited to be recruiting our first Executive Manager who will take responsibility for business and funding processes across the organisation, working closely with our existing Clinical Manager, staff and volunteer team and the board of trustees to capitalise on the organisation’s recent successes and support our growth and development.
About Share
Share Psychotherapy is one of the city’s major mental health charities. Established over fifty years ago, we offer medium- to long-term therapy at nominal fees to people on low incomes. We deliver high quality services offering a range of psychodynamic and creative therapies and modalities. Around 80% of our clients have annual incomes of less than £12k, and we are therefore working at the vital intersection of psychological distress and poverty in the city.
Having moved to our new city centre location in 2023 we are now well established in our new premises and ready to capitalise on the benefits the new premises and location offer to the organisation. This requires a dedicated business leader who can take care of the day to day running of the organisation as well as contribute significantly to the development of future strategy.
We work closely with other charities and the NHS to deliver for the Sheffield population, and we seek to expand the relationships we hold across the sector, to meet increasing demand on mental health services through collaboration.
The role
The Executive Manager is a new senior leadership role, leading on the organisations’ fundraising, partnership and service development and supporting the board in all aspects of organisational governance.
We are looking for someone who thrives in a varied role, bringing professionalism, collaborative style and leadership to the organisation. The role involves leadership in core areas, such as HR processes, charity governance, fundraising and oversight of client finance and building maintenance
Working closely with the Clinical Manager the postholder will ensure that the core functions of the organisation support and enhance the delivery of our clinical service. The role will manage a small office management / administrative team comprising both paid and voluntary staff.
This is currently a fixed term, part time role, which we seek to extent it into a full time and permanent role subject to secure additional and sustainable funding.
Job description
Service Development
- Develops links and partnerships with other organisations, representing Share and attending external meetings
- Identifies and pursues additional avenues of funding
- Completes funding bids for routine funding opportunities and manages relationships with funders from proposal submission to reporting
- Plays an active part in strategic and business planning with the board of trustees, setting stretching but achievable goals for the organisation.
- Manages and improves as and when required data collection processes, collating and analysing data to informing governance, fundraising and business planning
Governance and Compliance
- Provides support to the Chair of Trustees to ensure sound the governance of the organisation
- Delivers timely and reliable administrative support to the board of trustees, specifically around quarterly board meetings, AGMs and other governance matters
- Manages the organisational risk register, reporting regularly to trustees
- Leads on policy development, compliance and annual reporting cycles
- Maintains and updates HR processes and employment practices
- Working with the clinical manager to assess client experience and ensure a high level of customer/client satisfaction
Operations
- Leads on building management, health and safety and identifying and scheduling building maintenance work
- Oversees management of all elements of the operation of the building including, but not limited to, utilities usage and contracts, building access arrangements, security, first aid provision, fire alarm systems, lone working procedures, and relevant organisational insurances.
- Oversee maintenance and development of the website and IT systems
- Responsible for managing and developing all operational policies
HR
- Oversee and develop all HR policies and processes in consultation with the board of trustees
- Hold monthly performance and development check-ins with staff and volunteers as appropriate
- Provider leadership to the office management/administration team of both paid and voluntary roles
- Oversee the provision of compulsory trainings to all staff and volunteers at Share
- Hold responsibility for organisational compliance with recruitment and DBS legislation and practices
- Deliver strong safeguarding processes working closely with the Clinical Manager
- Lead recruitment processes
Finance
- Overview of payment processes including invoices, wages, and tax payments
- Manage monthly accounts working closely with the Treasurer, reporting regularly to the Board
- Developing budgets for funding bids and monitoring of expenditure
- Hold the organisation’s relationship with the independent examiner, undertaking the annual accounts process and Charity Commission reporting
- Be responsible for banking and bank signatory changes
Person Specification
We are committed at Share to providing a quality service to all our clients and volunteers. However, we know no one person ever meets all criteria fully. Therefore, please help us understand – through your CV and cover letter – which aspects you fully meet and have expertise in, which you meet partially, and which you think may need require support and on-the-job learning.
We are open to supporting an incoming Executive Manager to grow into the role.
Qualifications
- Educated to Degree level, or holds professional qualification relevant to the role (essential)
- Management, HR or Fundraising qualification (desirable)
Experience and knowledge
- Demonstrable experience of management roles at a senior level (essential), preferably in the mental health sector or charities
- Proven experience of fundraising from trusts and other grant making bodies leading to income growth (essential)
- Proven experience of partnership working with external organisations (essential)
- Experience of working in small organisations (essential)
- Experience of working with volunteers (essential)
- Experience of managing budgets, funding and finances (essential)
- Proven record in line management (essential)
- A strong interest in mental health issues and commitment to offering psychotherapy and wellbeing services (essential)
- Experience of building management, health and safety or operational compliance (desirable)
- Understanding of current HR requirements and national policy (desirable)
- Experience of working with, and reporting to, a Board of Trustees (desirable)
- Knowledge of the mental health and wider social service sector (desirable)
Skills
- A collaborative leader who values others and builds strong relationships (essential)
- Team leadership skills including managing other staff and/or volunteers on a day-to-day basis (essential)
- Ability to think creatively and strategically to drive forward development of the organisation (essential)
- Excellent communicator at all levels; able to represent Share and communicate its values and standards across networks (essential)
- Ability to manage and organise own time, caseload and professional development (essential)
- Commitment to developing self, others, and Share as a whole (essential)
- Competence in using IT to perform the role effectively (essential)
The client requests no contact from agencies or media sales.