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The role of Deputy Centre Manageris pivotal to the continued success of our Youth Hub in High Wycombe. The Junction caters for 12 – 18-year-olds (up to 25 with SEND). This is an opportunity for someone with a can-do attitude and a strong desire to make things happen.
You will join a supportive, driven, committed team whose desire to achieve is matched by an intention to enjoy work on a day-to-day basis. You will be based in The Junction in High Wycombe, which is a multi service drop-in centre offering a full range of sessions and activities for local young people. You should expect to enjoy being part of a collaborative, loud and energetic organisation.
Become part of a dynamic charity, with a great mix of people committed to making a real difference for young people through a range of fun and challenging programmes and initiatives.
Action4Youth changes lives and creates better chances for young people by creating opportunities to discover their personal strengths and potential.
We work with young people from all backgrounds and all abilities to make a real difference to their futures.
We are a respected and dynamic charity based in Buckinghamshire and Milton Keynes but reaching young people across the wider southeast region.
Job Description
Job Title
· Deputy Centre Manager (The Junction Youth Centre, High Wycombe)
Position in the Organisation
· Reports To: Centre Manager
· Responsible For: Youth Workers and freelance staff
· Working hours: The centre is open 7 days a week 4-9pm. Working hours are 1:45-9pm on a two-week rotation (4 days one week and 6 the following). This post includes regular weekend work.
· Working With: Other members of the Action4Youth team including the High Wycombe Mentor, other programme staff, schools, key partners including other local youth organisations, Buckinghamshire Council, Thames Valley Police and many more.
Main Purpose and Scope of the Role
This role will assist with the day-to-day management of the centre and lead a small team of staff, including Youth Workers and some freelancers. The Deputy Centre Manager will be working in partnership with the Centre Manager to ensure the safe running of the centre and to deliver youth work directly. This role will liaise closely with the Centre Manager in order to make sure youth provision is effective and inclusive for all young people.
This role will be based in a multi service drop-in centre in High Wycombe for young people aged 12 – 18 years (up to 25 with SEND). The service will offer a range of sessions and activities all under one roof, seven days a week, and provides specialist support to those who are vulnerable.
The centre provides support in the following areas;
1. Crisis support; a drop-in service operating seven days a week where young people can come in and access specialist support and signposting in the below areas from trained staff.
· Homelessness
· Sexual health/unplanned pregnancy/sexual identity
· Family breakdown
· Crime
· Violence
· Bullying
· Substance misuse
· Relationship breakdown
2. A programme of mentoring to support young people on a 1:1 basis.
3. Health and wellbeing; a timetable of weekly activities focussing on positive mental and physical wellbeing.
· Nutrition and cooking - A weekly ‘cook along’ session will be available for young people to participate in where they learn the basics of cooking healthy and cheap meals.
· A timetable of fitness sessions including boxing and MMA sessions.
· A fortnightly mental wellbeing session which will focus on topics such as positive body image, social media, mental resilience, stress management, positive relationships etc.
4. A Youth Space for socialising and leisure activities;
· Café area
· Pool table, table football, table tennis, gaming consoles
· Weekly homework/ study club providing a quiet space where young people can get support on any schoolwork
· Weekly SEND Youth Group- open to young people with additional needs only who can come to socialise and participate in sessions on life skills
Duties and Key Responsibilities
- Register young people on arrival at the centre
- Keep the centre clean and tidy and be responsible for opening/ locking up the centre
- Assist with the overall smooth running of the centre and all its activity strands
- Work closely with library staff, Eden security and other key partners
- Be the lead staff member, running the Youth Centre, when the Centre Manager is not on shift
- Attend Action4Youth team meetings (sometimes outside of working hours) and be a positive link between The Junction and the other Action4Youth sites
- Communicate effectively with all core staff, freelancers and partners to ensure the centre is running safely and effectively and always be a positive role model
- Assess the needs of young people to correctly plan and deliver sessions related to areas such as health, fitness, smoking, drugs, gangs, violence, relationships and bullying
- Set up and run regular group youth work sessions in line with the key areas listed above
- Develop a positive rapport with young people based on respect and trust, ensuring the youth centre is a safe and welcoming place
- Establish boundaries and challenge inappropriate behaviour
- Mentor, coach and support individual young people
- Work in partnership with families and other key people in the young person's life, as well as with professionals from other organisations such as social care, health, police, education, youth offending teams and local authorities, in order to build a strong support network
- Manage, support and mentor staff, including youth workers and placement students
- Undertake administrative tasks relating to the centre’s efficient running, maintain effective recording systems and respond to queries
- Provide reports for funders and to SMT- including attendee numbers, case studies and other KPI’s as per funding applications.
- Promote the services of The Junction and take the lead in organising recruitment events at local schools. These may be outside the regular working hours, and you will need to claim time back in lieu.
- Attend local networking meetings to represent Action4Youth and promote the services of The Junction
- Work collaboratively with local community organisations to offer the best services to young people
- Always Act as an Ambassador for Action4Youth.
General Responsibilities
· Support events and meetings when required.
- Support the continued development of quality standards as specified by Action4Youth.
- Support in other areas of the organisation as required by the CEO
· To have regard for the vision of Action4Youth and to display a commitment to equal opportunities and to the protection and safeguarding of children, young people and vulnerable adults.
- Report any behaviour, conversations or comments which are inappropriate within a setting for children and young people.
· To carry out any other Action4Youth duties as required by your Line Manager, CEO or Directors.
· Administering own workload which includes meeting targets and deadlines in line with the Action4Youth Performance Management System.
· Attending relevant CPD training events in line with Performance Management appraisal.
· Undertaking responsibility, as part of the team, for all Health and Safety work related matters.
· Working within the guidelines of Action4Youth policies and procedures.
Skills, Experience and Knowledge
- Previous work experience in the youth, education or community sector
- Be able to lead, manage and support a small team
- Excellent communication skills, including being able to positively engage with young people from a wide range of backgrounds and actively involve them in the decision making process.
- Confident user of IT, including Excel, Word, PowerPoint
- Experience of using a CRM system (desirable)
- A full UK driving licence and access to a vehicle (desirable)
- Practical experience of designing and delivering presentations to a varied audience (desirable)
Qualifications
- A qualification and/or experience in youth work
Personal Attributes
- A team player with a cheerful disposition who is outgoing, friendly, approachable, flexible and enthusiastic
- Committed to young people’s personal and social development and to providing opportunities which enable them to reach their full potential.
- Integrity and discretion when dealing with sensitive information and compliance with data protection requirements
- A flexible approach to work including willingness to take on tasks outside the normal remit and to work irregular hours.
- Confidence to present to and motivate large/small, formal/informal meetings
- Ability to understand and deliver effective communications to diverse audiences.
- Prioritise and manage large workloads.
- Ability to work alone using own initiative
- Be committed to personal development and further training, as appropriate to the development of the role and Action4Youth
- Experience of planning, monitoring and evaluating work with young people
To Apply
To apply for this role please submit a copy of your CV and a covering letter explaining why you are applying for this position.
Work Location: In person
The client requests no contact from agencies or media sales.
Growing Hope is a charity providing free therapy for children and young people with additional needs in partnership with local churches across the UK. We aim to grow hope for children, hope for families and hope in Jesus.
Growing Hope was founded in December 2017 and has a vision to see 20 clinics set up across the UK by 2030. We have three clinics, King’s Cross, Brockley and High Wycombe, and we are currently setting up a fourth clinic in Gateshead and a fifth in Redbridge. Each clinic is a local CIO which runs in partnership with Growing Hope and the local church. We have worked with over 700 children, young people, parents, carers and siblings since we launched. As a national charity Growing Hope has trained over 500 professionals & parents. We are continuing to expand, with the set-up of further local clinics on the horizon.
Growing Hope seeks a highly-motivated and experienced Director of Growth who is passionate about our mission. This position offers an exciting opportunity to lead and develop our Fundraising, Communications, Marketing and Clinic Growth functions. This will provide support for Growing Hope to continue making a tangible difference in the world and ensure the charity’s long-term sustainability and growth. We are looking for candidates who are committed to Growing Hope’s vision and values and can demonstrate these both within their interview and as they complete their job role. Growing Hope values:
Hope - We believe Jesus brings hope to children, young people and families, even in the most difficult situations, and that underpins everything we do.
Community - We are accepting of all and want everyone to know they are seen, heard and belong.
Courage - We are brave, choosing honesty over comfort, and tackling problems because we want to change lives.
Innovation - We are innovative, flexible and creative in our approach, always aiming for excellence.
Generosity - We look out for others and share our time, encouragement, finances and skills.
This role will report to the CEO of the charity and will work closely as part of the Senior Leadership team. The Director of Growth will have oversight of Fundraising, Communications, Marketing and Clinic Growth within the charity. This will involve line management of the Fundraising Manager and Executive Assistant in the team. The charity has a vision to champion accessibility UK wide and to set up twenty clinics in partnership with local churches by 2030, there’s a current pipeline in progress to achieve this. As the charity grows we want to ensure that we have strong financial strategy and growth plans which enable us to achieve our vision. As a small charity, the role will require balancing practical tasks with strategic planning and management. The role will be based in King’s Cross with occasional events outside of the office. We envisage the focus of the role to be split with a 40% focus on income generation, 20% on Clinic Growth and 20% on brand, marketing and PR, all aspects of the role will include leadership and management.
Main Duties and Responsibilities
Duties and responsibilities will be discussed and developed as the charity continues to grow, but will include:
Leadership and Management:
- Working as part of the Senior Leadership team to strategically support the running of the charity.
- Providing line management for the Fundraising Manager, Executive Assistant and other potential members of the team as the charity grows.
- Leading and participating in prayer and worship with the team in line with Growing Hope’s Christian values.
- Ownership of income raising of £710,000 for the national charity with a view to growth each year. In addition to this an income of approximately £100,000 for each local clinic and ensuring that income targets are met across the national and local charities.
Fundraising Strategy & Finance:
- Lead the development and execution of long-term financial plans in close alignment with the charity’s strategic goals from a Fundraising perspective.
- Reporting monthly to the Growing Hope senior team and trustee board on income, forecasts and plans to hit income targets.
- Manging the fundraising, marketing and communications budget lines.
- Oversee the process of forecasting and planning income for analysis of the leadership team and Board of Trustees.
- Support fundraising strategy development and long term planning for growth.
- Explore and implement strategies for ensuring best use of charitable funds, and maintaining financial sustainability.
- Explore and implement innovative strategies to ensure that Growing Hope are raising funds as effectively as possible at both a national and a local level.
Marketing and Communication:
- Overseeing and developing Marketing and Communication strategy across the charity, including PR development, socials and internal and external communications.
- Oversight of projects and campaigns running across Growing Hope.
- Promoting the Growing Hope brand both internally and externally.
- Developing strategies to support staff with understanding and working to the Growing Hope values.
- Oversight of marketing and advertising on behalf of the charity.
- Analysing key marketing performance metrics and using tracking tools to provide market research, forecasts, competitive analyses, campaign results, and consumer trends to formulate actionable insights for the marketing team.
- Formulating unique insights to understand the stakeholders from a marketing perspective.
- Using marketing insights to contribute towards the overall business strategy.
Clinic Growth:
- Supporting the Senior Leadership Team with strategic oversight of the clinic growth process and the vision for twenty clinics by 2030.
- Ensuring good reach of services across the UK.
- Exploring potential partnership for impact across the UK and beyond.
General:
- Sending letters and emails and making phone calls as required.
- Logging all actions on Salesforce database.
- Maintain data protection & confidentiality in line with Growing Hope’s policy.
- Ensure adherence to Safeguarding and wider Growing Hope policies.
Person Specification
The ideal candidate will have a genuine interest in working in the charity sector, an interest in additional needs and inclusion are highly desirable.
ESSENTIAL
This role has an Occupational Requirement to be a Christian, as permitted under Schedule 9, Part 1, of the Equality Act 2010.
- Bachelor's degree in a relevant field.
- Experience in fundraising and strategically achieving income targets.
- Proven experience in a senior operations or leadership role, preferably in a charity or non-profit setting.
- Strong analytical and problem-solving skills with a focus on process improvement.
- Excellent communication and interpersonal skills, both written and verbal.
- Strong working knowledge of HR, finance, IT, risk management and governance best practices.
- A collaborative leadership style and willingness to be a hands-on team player.
- Exceptional problem solving, analytical thinking and decision making abilities.
- Deep commitment and passion for the mission and values of Growing Hope.
DESIRABLE
- Experience, interest in or commitment to a career in additional needs and inclusion.
- Experience working with charities or nonprofits.
Championing accessibility and providing free therapy for children and young people with additional needs, in partnership with local churches
![Growing Hope logo](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/sq4te8_ivte_2024_03_28_03_00_50_pm.jpg)
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The client requests no contact from agencies or media sales.
JOB OPPORTUNITY
Head of Intelligence
£40,595
London-based, hybrid-style and flexible working
We are looking for an individual with an intelligence background who has a passion for preventing modern slavery and human trafficking (MSHT), creating and delivering intelligence products, has human rights, ESG, and/or financial crime knowledge. Our prevention program team also regularly interacts with individuals at high risk of being trafficked and therefore robust safeguarding is essential.
Our Intelligence Team research and produce our Exploitation Analytics service – a suite of reports containing actionable insight that our clients utilise to find potential bad actors operating within their transaction monitoring systems. We also offer a Business Resilience package to help companies mitigate the risk of potential exploitation within supply chains and operations through intelligence sharing and practical guidance.
We are looking for an outstanding candidate who will build partner and client relationships, develop our current team members, and continue to innovate our offering to better prevent and disrupt human trafficking
Responsibilities:
· Leading our work to develop strategic and tactical insights that will enable a spectrum of actors (business, banks, law enforcement) to prevent MSHT. This may include safeguarding potential victims or victims.
· Providing expertise to support our team of managers who deliver the above reporting and consulting to commercial organisations.
· Effectively pitching our products and services to secure new clients and increase our impact.
· Nurturing and developing existing commercial relationships and collaborations.
· Ability to manage and set targets, and report on progress regularly.
· Developing new offerings that increase the effectiveness and impact of our work, turning intelligence into relevant actionable insight for commercial clients.
· Supporting our internal MEL lead to document and evidence the impact of our intelligence services.
· Participating in public-facing events to promote STOP THE TRAFFIK and engage different audiences in this fight.
· Working alongside the Senior Leadership Team and Executive Team to strategically develop our organisation and drive sustainable growth.
· Direct line management and leadership of Intelligence Managers.
· Promoting collaborations across all teams in an agile manner.
Benefits:
· A friendly, supportive team
· Opportunity to work directly with global brands and experts around the world
· Encouragement and autonomy to present new ideas and lead on solutions
· The opportunity to join a cash benefit healthcare scheme for low monthly contributions, which can also cover your partner and children
· A corporate eye-care scheme
· Life insurance
· A non-contributory Grouped Personal Pension Scheme, where we pay a 7% contribution of your gross salary into your pension pot (you can choose to personally contribute if you wish)
· Life insurance
· An annual leave allowance of 27 days annual leave (plus 8 bank holidays), rising to 1 day annually up to 33 days
· Cycle to Work scheme
· Season Ticket Loan Ability to switch 2 bank holidays to better suit your needs
· Employment policies, including flexible working policy which reflect the needs of our staff In-house and external training opportunities
Further details about STOP THE TRAFFIK can be found on our website.
If you have the relevant experience, are highly resourceful, adaptable, pro-active, and a critical thinker able to work in a fast-paced environment, please send in a CV and short cover letter that evidences your ability to be successful in this role.
Only applications sent via email will be considered to ensure an equitable review process. Applications will be considered on a rolling basis.
We cannot sponsor applicants at this time.
Oasis supports Equal Opportunities. Registered Charity No. 1127321
The client requests no contact from agencies or media sales.
Location: Birchwood, with some travel around site locations across Warrington
Benefits: 27 days (plus Bank Holidays)
Internally the job title will be Business Administrator.
This Business Administrator role is an exciting opportunity for someone with previous HR or administration experience to join us and help coordinate administration across our service.
About us
Our vision is to reform adult social care in the North West through person –centred, outcome driven services.
We empower our staff to advocate for system change and inspire them to lead by example, promoting dignity and wellbeing for all those we support.
At Catalyst Choices, we deliver a variety of support for adults with additional needs like learning disabilities, autism or physical disabilities. We also support older adults who’ve developed challenges with their memory or mobility.
We’re strong believers in personal choice so we make sure every care package we develop has the person receiving it front and centre.
As a Community Interest Company, we exist to benefit those around us, not to maximise profits. Any surplus is reinvested back into the business or our communities, and employee ownership means that our staff influence the strategic decisions made by our senior leaders as well as being rewarded financially by sharing in any profits we make.
As Business Administrator you will coordinate and complete the administration for all aspects of the employee lifecycle, specifically:
• Attraction & recruitment
• Onboarding
• Staff development
• Retention
• Performance management
• Engagement
• Succession Planning
• Exit
• Ensure accurate record keeping for all HR processes using internal systems, iTrent & Sharepoint.
Furthermore, you will undertake service administration including:
• Ensure completion of business-critical processes, e.g. service returns.
• Manage new customer contracts, assessments and assist the Finance team with invoicing.
• Complete Client Finance and assist with company audits.
• Adhoc administration support for the Management Team, tasks could include: report writing, correspondence, minute taking and high-level administrative support for formal meetings and hearings.
• Adhoc project coordination support for transformation and development projects.
You’ve got the skills and experience:
• 2+ years’ experience in previous HR or administration role.
• Experience of HRIS management software, iTrent or similar.
• Knowledge of employment law, regulatory compliance and HR best practices.
• Excellent communication, interpersonal and problem-solving skills.
• Capable of task prioritisation, ability to manage multiple projects simultaneously and meet deadlines.
• Aptitude for working with systems.
• Comfortable with complexity and ambiguity.
• Excellent customer service skills, ability to work with a range of stakeholders to achieve desired outcomes.
• Strong written and verbal communication skills.
• You are positive and outgoing, a natural “people” person.
The type of person we’re looking for
Collaborative: You are someone who thrives on working through and with other people. You ask for help when you get stuck.
Growth: You are motivated to make the most out of opportunities for our clients, the organisation and yourself. You are committed to your own professional development, and the growth of our quality and reputation as a provider.
Openness: You are not set in your ways, but open to new ideas and ambitious to do good. You are thoughtful, curious and embrace constructive challenge, welcoming change even if you find it difficult.
Ownership: You take responsibility for your role, accountable for your actions as we celebrate success and seek to improve where necessary. You are not someone who hides their mistakes, rather you use your learning to improve your practices.
In return we offer 27 days annual leave, NEST pension, cycle to work scheme, electric car scheme and an employee benefit portal.
To apply, please email your CV and covering letter of no more than 250 words, to Grace Nolan via the apply button.
Closing date 7 July 2024.
CRM Quality Assurance Specialist
Job reference: REQ000765
This is a Fixed Term Contract for 12 Months.
£36,486 pa
Woking GU21 4LL / Hybrid Working
This is a UK based contract and as such, you are required to have the Right to Work in the UK. Evidence of your Right to Work will be checked prior to interview.
Right now, the planet is under threat like never before. But there is hope. At WWF, the world's leading environmental charity, we are dedicated to reversing nature's decline. For over six decades, we've been at the forefront of protecting and restoring our natural world. Facing the urgent challenges of climate change, unsustainable food systems, and habitat loss, our mission is vital.
We're embarking on a transformative multi-year programme, with data and technology at its heart, to deepen our engagement with supporters and enhance our impact. To do this we are building a new CRM platform that can support a growing supporter base as well as enable them to enjoy more opportunities to be involved in what we do.
WWF-UK is seeking a dedicated and experienced CRM Quality Assurance Specialist to join our Supporter Income & Engagement Department.
About the Role
As a CRM Quality Assurance Specialist, you will play a critical role in ensuring the quality and reliability of our new customer relationship management (CRM) system and documentation during the Implementation and Business Change stages. You will work closely with the Business Analyst and CRM Business Change Manager, evaluating processes, creating documentation, helping to write test scripts, report and monitor bug fixes while supporting User Acceptance Testing (UAT), and helping to implement best practices to enhance the overall effectiveness of our CRM platform.
Key Responsibilities
· Aid in the creation of functional, technical or test documentation.
· Address user inquiries, troubleshoot issues during UAT, and offer solutions to enhance user proficiency.
· Create and execute test plans, test cases, and scripts to validate system behaviour.
· Collaborate with our delivery partner to address defects and ensure timely resolution.
· Create and maintain the accuracy of information on the CRM SharePoint hub.
· Aid the Business Change manager in documenting and measuring the benefits that are linked to each of the delivered requirements, collating measures and KPI results and documenting these to aid in communication of the benefits being realised.
· Aid the Business Change Manager by creating training materials.
About You
· You have proven experience in Quality assurance, testing, or business change.
· Familiarity with CRM platforms, especially Microsoft Dynamics, will be an advantage. You have excellent communication and collaboration abilities, and experience of working on a large-scale project with external suppliers.
· You have experience of using tools such as Azure DevOps or Jira to manage system requirements, testing or deployment
· You have an eye for detail and have experience in writing end-user documentation
Location & Flexibility
This role has a UK based contract and as such, you must have the right to live and work in the UK. You’ll be required to work at your contracted office which will be: The Living Planet Centre, Woking, Surrey, GU21 4LL and will need to be able to commute to this location. WWF-UK operates a hybrid working arrangement with a minimum of 20% of contracted hours collaborating in-person with colleagues each month, with the balance being worked from home.
How to Apply
If you are passionate about our planet and want to be a part of the solution, apply today!
Please click on the link and apply via our website by submitting a copy of your up-to-date CV and Supporting Statement to highlight what makes you a good fit for us.
WWF UK are committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team via our website.
Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.
WWF-UK believes anyone who is involved in our work or connected to it, especially children, should be safe from harm. Our first priority will always be to safeguard anyone at risk of harm or abuse. WWF-UK operates robust recruitment practices to ensure candidates for all roles are suitable. Our process includes values-based questions during interviews and annual performance reviews, reference checks that we verify orally, criminal records checks (at the appropriate level) and pre-employment declarations. We do not tolerate any form of abuse or exploitation and act robustly to any allegations or concerns.
Our world needs you like never before. We are the first generation to know we are destroying the world, and we could be the last that can do anything about it. We are looking for people who are passionate about making it politically, socially and economically unacceptable to destroy our planet’s natural resources. We need you to join us in the fight for our world.
Growing Hope is a charity that champions accessibility and provides free therapy for children and young people with additional needs in partnership with local churches across the UK. We aim to grow hope for children, hope for families and hope in Jesus.
Growing Hope was founded in December 2017 and has a vision to see 20 clinics set up across the UK by 2030. We have five clinics, King’s Cross, Brockley, High Wycombe, Gateshead and Redbridge. Each clinic is a local CIO which runs in partnership with Growing Hope and the local church. We have worked with over 1000 children, young people, parents, carers and siblings since we launched. As a national charity Growing Hope has trained over 1500 professionals & parents. We are continuing to expand, with the set-up of further local clinics on the horizon
We are seeking an experienced Executive Assistant to our senior leadership team of four individuals – our CEO, Executive Director of Services, Director of Operations, and Director of Growth. We are looking for a strategic and innovative individual with strong planning and organisational skills who is committed to the Growing Hope vision and values. As the charity grows we require support for project management and development of processes across the organisation. We’re looking for an individual who looks at the bigger picture, can help us with horizon scanning and can bring new ideas and processes to our ways of working.
Job Purpose
As Growing Hope reaches towards its vision to have twenty clinics by 2030, the Senior Team require additional support in order that they can fulfil the strategic direction of their roles. The Executive Assistant will be flexible and adaptable and able to help the team with streamlining processes as the charity grows. This role will provide essential daily support to the senior team including diary management, project management and process support across the organisation.
Main Duties and Responsibilities
Duties and responsibilities will be discussed and developed as the charity continues to grow. The role will involve:
- Providing administrative support for the Senior Leadership Team, making effective use of their time by planning and managing their schedules through diary management, forward planning and managing deadlines.
- Strategically developing processes to enable the senior leadership team to manage their work effectively.
- Taking initiative within the team in order to support the function of the charity.
- Having a flexible approach and working with individuals at all levels.
- Excellent time management skills and ability to prioritise work and projects.
- Supporting standing meetings and committees: scheduling meetings in liaison with participants, compiling papers, taking and distributing minutes.
- Support managing inboxes as requested.
- Managing complex diaries and scheduling meetings across the team.
- Maintaining the charities strategic risk register.
- Support with policy and procedures. Helping to ensure policies and procedures are up to date and reflect current legislation.
- Maintain data protection and confidentiality in line with Growing Hope’s information governance policy.
- Ensure adherence to Safeguarding and wider Growing Hope policies.
- Upholding Growing Hope’s Christian values and leading and participating in prayer and worship within meetings.
Project Management:
- Managing specific projects as agreed with the team for example, Fundraising Event planning, Christian Therapists Forum etc.
- Liaising with external organisations to support various functions within the charity, including IT, HR, insurance, and governance.
- Support of the Director of Operations with general office admin and volunteer onboarding and supervision
Person Specification
The ideal candidate will have be highly organised and innovative in their approach.
ESSENTIAL
- Occupational Requirement - This role has an Occupational Requirement to be a Christian, as permitted under Schedule 9, Part 1, of the Equality Act 2010.
- Experience of working in business or administration support and developing systems for executive teams.
- Commitment to Growing Hope’s vision
- IT skills – experience of MS Office and Google Drive or similar.
- Excellent telephone manner and written English
- Excellent interpersonal skills
- Excellent attention to detail
- Ability to work both independently and as part of a team, as the task requires
- Excellent organisational skills
- Ability to carry out administrative duties effectively
- An innovative and creative approach
- Desire to learn and develop skills
- Experience in managing spreadsheets and databases
- Experience in using outlook and mail features including mailmerge.
DESIRABLE
- Experience in using Salesforce
- Experience, interest in or commitment to a career in additional needs and inclusion
- Interest in or experience of working in the charity/NGO sector
Championing accessibility and providing free therapy for children and young people with additional needs, in partnership with local churches
![Growing Hope logo](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/sq4te8_ivte_2024_03_28_03_00_50_pm.jpg)
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The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Executive Assistant to CEO
Salary Banding: £32,000 - £35,000 per annum FTE
Contract: Permanent
Hours: Full Time, 37 Hours Per Week OR Part Time 30 hours over 4 days
Location: Hybrid (up to 2 days WFH) / Hatfield
Herts Young Homeless is an independent charity and has been supporting vulnerable people in Hertfordshire since 1998. We are a big-hearted, open and expert team that seeks to break the cycle of youth homelessness through education, advice and support.
What can we offer you?
- A supportive, passionate and inclusive environment.
- 25 days annual leave per annum (in addition to Bank Holidays & Public Holidays) (increases with LOS)
- Holiday Purchase Scheme
- People's Pension Plan contribution
- Group Life Insurance plan 4 x salary
- Opportunities for personal and career development
- Hybrid working - option to work from home up to 2 days per week
- An additional annual leave day on your Birthday
- Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
- Medicash & Employee Assistance Programme - support with wellbeing & personal struggles/ Heath Cash Back Scheme.
Job Purpose
This is a critical role, sitting at the heart of hyh, the purpose of which is to provide high quality administrative support to the CEO, coordinate and administer the leadership and governance of the organisation and oversee the smooth running of the office.
Administration and Support for the CEO
- Be a step ahead at all times in providing executive support to the CEO including: diary organisation, making appointments, responding to invitations, dealing with correspondence, and liaising with external partners and arranging travel.
- Conduct research, prepare papers and briefings, produce PowerPoint presentations.
- Project support for organisation wide projects.
Leadership and governance support
- Plan and coordinate the efficient running of leadership and governance meeting cycles, including scheduling meetings, booking venues, circulating documents, collating reports, minute taking, maintaining action logs, arranging refreshments etc. This includes the Board of Trustees and two sub-committees (Governance and Finance), Senior Leadership Team (SLT) and Leadership Team (LT).
- Provide high level admin support to other members of the SLT as required (Head of Services, Head of Fundraising & Communications, Finance Manager).
- Coordination and administration of internal staff meetings and communications, including monthly Team Briefings and bi-annual Organisation Days.
- Provide on-going support to Trustees, including responsibility for their induction and on-going training
- Maintain and update trustee records and registers, including Charity Commission and Companies House registrations.
- Manage our policies and procedures and oversee the annual cycle of policy reviews.
Office management
- Oversee the smooth and efficient running of the office, ensuring that it is a great working environment for staff where supplies never run out, the office is clean and tidy, and all staff have the furniture and equipment they need.
- Coordinate a small team of office/admin volunteers to provide excellent support to the wider hyh team.
- Build and maintain service and supplier contracts and relationships, including our landlord, telephones, broadband, lone working devices, phones, printers and cleaning.
- Be the main contact for our IT managed services provider and act as the internal contact point for any IT queries.
Organisational support
- Support the SLT with our day to day health and safety compliance including administering Health and Safety Committee meetings, carrying out workstation assessments and conducting regular H&S checks and annual PAT testing.
- Support the SLT with our data protection including administering GDPR Committee meetings, managing the relationship with our external Data Protection consultant and acting as the internal point of contact.
- Provide staff induction and on-boarding in relation to the office, IT and equipment.
Skills and experience:
- Significant experience as a senior Executive Assistant at CEO level.
- Significant levels of office management experience.
- Strong administrative background, ideally with experience working in the non-profit sector but not essential
- Experience managing and overseeing contracts, ensuring the service providers are excellent value for money.
- Experience acting as secretariat to boards of trustees or similar governance bodies.
- Experience managing people in paid or voluntary roles.
- Excellent communicator in formal and informal communications, both verbally and in writing, to all stakeholders
- Excellent interpersonal skills with the ability to build rapport and communicate sensitively
- Target-focused and results-driven with highly effective time management and exemplary prioritisation and planning skills.
- Accuracy and meticulous attention to detail
- Ability to think creatively and solve problems smartly.
- Positive with a “can do”, solution focused attitude.
- Self-motivated and ability to work on own initiative, independently, without direct supervision.
- A strong completer-finisher.
Full Job Description available attached to Job Advert.
If you are open, big hearted, passionate, conscientious and take pride in doing a job well, then we would love to hear from you!
Please apply via the link on the vacancy found on our website submitting a cover letter telling us about how your skills align with the role and attach your CV .
If you require any reasonable adjustments to support your application and/or the interview stage please let us know and we will be happy to help and support where practical.
Recruitment Process will consist of a face to face interview and if successful we will conduct a personal interview as second stage. The details of this will be explained should application be progressed to next stage.
Closing Date: 10.00 am 8th July 2024
Interviews are expected to be arranged for week commencing 15th July 2024
Equality, Diversity & Inclusion
We treat everyone with equal dignity and respect, and promote equality, diversity and inclusion for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.
hyh strives to be an equal opportunities and inclusive employer and encourages and welcomes applications from all sections of the community.
Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so.
The client requests no contact from agencies or media sales.
Are you looking to kickstart your career in the interesting world of HR? If so, Coin Street Community builders is offering an incredible to opportunity to become an HR Apprentice to gain valuable skills while working towards a recognised Level 3 qualification.
The role will be part of the small and friendly People & Team Building Team and, you will work closely with the HR Advisor and collaboratively with all teams to provide high quality HR service and support across Coin Street.
As this is an apprentice role you will have a designated 1 day a week to undertake apprenticeship related activity or focused study – this will be agreed with your line manager.
The successful candidate must be able to demonstrate the following:
- Ability to meet the entry requirements for a Level 3 HR Support Apprentice Programme and undertake the studying and course work required to complete the course.
- Proficient in use of MS office applications, particularly Outlook, Word and Excel.
Creating an inspirational neighbourhood
We provide the opportunities and spaces for people to lead their own change.
Our activities are wide and far reaching. From giving families and children the best start in life through our childcare and family support, to creating and maintaining high quality live, work and play spaces on land which we own.
We promote enterprise, creativity and lifelong learning whether that’s through providing employment, volunteering opportunities, nurturing enterprise or delivering programmes and activities. We provide housing that supports our community; we champion co-operative housing and influence local and national housing policy.
From sports and dance to healthy eating and gardening, we offer a range of facilities and activities accessible to everyone to support health and wellbeing in our community.
Contract
1 year Fixed-term contract, with possibility of extension
35 hours per week (with 1 day a week to undertake apprenticeship related activity or focused study)
Salary
£26,000 per annum
Extras
In return, we can offer you:
- 27 days’ annual leave (excluding bank holidays) pro rata for part time staff
- 8% contributory pension scheme (5% employer contribution, 3% employee contribution)
- Health and wellbeing support, including online mental health therapy sessions
- Free gym membership at Colombo, annual flu jabs
- Commitment to training and development
To Apply
Successful candidates will be required to undertake a Basic DBS check.
Click on this link to be redirected to our Recruitment Portal.
Closing Date
Due to the number of applications, this role will be closed earlier - please submit your application by Midnight on Sunday 7th July 2024.
Do you have a passion for environmental sustainability? Are you skilled in identifying and implementing improvements to business practices? Are you looking for an opportunity to utilise your contract negotiation and relationship management skills? If you are looking for the next step in your career, this could be the opportunity to broaden your operations or office management experience and perform a vital role in helping us to achieve our mission.
This is an exciting time to join us at the Medical Research Foundation, where we have recently launched our new five-year strategy. We are looking for an Operations and Office Manager to help us achieve our mission to drive the life-changing advances of tomorrow, by laying the foundations for ground-breaking new discoveries today. Reporting to the Director of Governance and Operations, you will play a crucial role in the delivery of our operations and office management, and in our delivery of our environmental sustainability strategic objectives.
Your main responsibilities will be:
- Designing and implementing policies and practices which put environmental sustainability at the forefront of our business operations; championing environmental sustainability practices across the organisation
- Identifying and delivering business-wide operations efficiencies by refining existing, and establishing new, business policies and processes
- Overseeing the day-to-day management of the office ensuring it is an efficient, safe and pleasant working environment for staff and visitors; liaising with the building management company and the IT service provider; troubleshooting or escalating IT and building-related issues as they arise
- Managing external service provider contracts, including procuring and negotiating new contracts where required
- Ensuring a first-class customer service experience for those contacting the charity
- Line management of two members of staff.
We would like to hear from you if you:
- Have a commitment to OR experience in developing environmental sustainability practices
- Have significant experience working within an operations role OR an office/facilities management position
- Have experience in identifying and implementing business improvements through contributing to the development of policies and procedures
- Are able to build and maintain effective working relationships with suppliers and other key stakeholders
- Have experience of training, motivating and managing people
- Have a sufficient understanding of IT matters and terminology (as a user) so that you can effectively liaise between users and the IT service provider
- Have an eye for spotting potential issues and taking action where needed, within the office environment
- Are solutions-focused and target-orientated, with the ability to see the bigger picture
- Are able to think and plan strategically, combined with a keen eye for detail
- Are confident in bringing appropriate challenge to behaviours and established practices
- Able to bring a sense of ownership to ensuring the office is well maintained and an enjoyable work environment
We will offer you
We will offer a salary of £45,000 - £48,000 for a full-time 36-hour week and double-matched pension contributions up to 10% max employer contribution. We offer 30 days of annual leave plus bank holidays (pro rata) per year, excellent financial, health and social benefits and an opportunity to join a dedicated team making a difference to human health.
We value spending time working in-person to develop strong connections with each other and with our mission. As the role will be responsible for overseeing the day-to-day management of our office in Central London, it will be suited to somebody looking for a position that is predominantly office-based, although there will be opportunities for remote working.
Visit our website for further information and details of how to apply.
The client requests no contact from agencies or media sales.
We’re looking for a UX designer and researcher to join the Service Design team on a permanent contract.
We’re a small team of 14 who are committed to growing user-centred design skills and best practice across the organisation.
We want someone with skills in both UX design and user research. The ideal candidate would have experience in roles such as UX Design, Interaction Design, and User Research.
We need someone that has the ideas and confidence to lead a team, and influence how we do things. And if you’re comfortable working across a service and tackling exciting design challenges, you’re ticking all the right boxes.
Interview Date: Tue 23rd and Wed 24th July
Location: We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. Our team works from home most of the time. We meet up in-person every 6-8 weeks. Some project teams choose to meet up more often. We have offices in Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Newcastle and Newtown.
Your experience
Please align your supporting statement to the criteria below, this is how your application will be scored.
Essential - You must be able to:
- absorb large amounts of conflicting information and use it to produce simple and accessible designs
- design and conduct research for an end-to-end service – for example, you can bring a range of tools and methodologies to the team like A-B testing, in-depth interviews, unmoderated studies and experience mapping
- define and implement a user-research strategy that continuously places our users at the heart of everything we do
- manage a small team of user researchers and be responsible for your team’s personal development and performance
- work alongside other user-centered design disciplines such as other UX Design, Content Design and Service Design
- contribute to a design system
- contribute to a UX roadmap that will guide designers, product management and technical teams
- represent UX and research in cross-functional discussions – both within the Service Design team and the wider business.
Desirable
It would be great if you know how to:
- collect data to help inform design decisions – for example, using things like Google Analytics 4.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
Content Writer
We are looking for an experienced Content Writer to work for an exciting not-for-profit organisation.
Position: Content Writer
Location: London/Hybrid
Salary: £25,000 - £28,000 per annum
Hours: Full-time (35 hours/week)
Contract: Permanent
Benefits: Pension; up to 26 days holiday (plus an additional two days at Christmas for office closure); training and development opportunities; contribution to further studies and study leave allowance.
Closing date: Friday 19th July
We reserve the right to close the role early should a suitable candidate be found before this date. Applicants are required to submit a current CV and cover letter.
About the role:
Reporting to the Managing Editor, the Content Writer supports the delivery of the organisation’s editorial activities and publications, in particular Regulatory Rapporteur, the organisation’s international peer-reviewed journal for its members.
This includes drafting and editing content and managing its distribution across the organisation’s publishing and communication channels. As part of this, they will work closely with Regulatory Rapporteur’s external Editorial Board, as well as colleagues in the organisation’s Marketing Team.
Key responsibilities include:
- Assist in the editorial production of Regulatory Rapporteur
- Contribute to sub-editing and layout of articles in the content management system of Regulatory Rapporteur’s online platform
- Proof-read and finalise pages for online publication
- Contribute to the admin processes related to the journal’s production
- Provide copywriting and editorial support across the organisation’s digital channels and lead on the delivery of corporate collateral and print materials
- Contribute to the delivery and development of a wide range of corporate communications across all channels
- Source and write/repurpose news stories and messaging for targeted audiences and channels
- Understand the importance of design and imagery to support messaging
- Work with other internal teams on editorial opportunities
- Produce a range of membership newsletters, both general and specialist interest
- Assist reporting on appropriate events
About you:
To be successful in this role, you will need experience with editorial processes, and be able to provide outstanding web, editorial and corporate messaging in a B2B or association environment with a scientific focus. You will need to be able to work in a small team, be flexible in accommodating changing priorities and thrive in an ever-changing environment.
You will also bring with you the following skills and experience:
- Be educated to at least a degree level and have experience in copy editing for different media.
- Experience with Adobe Acrobat, InDesign, Photoshop and Microsoft Office and be able to use CRM databases and content management systems.
- Experience of writing/repurposing content, including industry news
- Have creative and imaginative input whilst ensuring attention to detail and quality focus
- Have an analytical outlook and a systematic approach to work and managing tight deadlines.
How to apply:
Applicants are invited to submit a cover letter explaining why this role is of interest and setting out details of your current/most recent position, including a brief description of your duties and responsibilities, start date, current salary and notice period. You should also send in a CV with details of your educational and professional qualifications and employment history, giving details of your responsibilities and the experience gained.
You must indicate in your cover letter how you adhere to the criteria set out in the specific duties and responsibilities of the post and competency specification, referring to evidence presented in the curriculum vitae.
About the organisation:
The employer is a not-for-profit association with stunning offices near Canary Wharf in London. With a strong membership in over 60 countries, drawn from the pharmaceutical industry, regulatory agencies, and support services, they support regulatory professionals to deliver better, safer healthcare for patients. They offer an extensive range of regulatory affairs education and professional development, both for members and the wider regulatory community, in human medicines, vaccines, diagnostics, medical devices and veterinary sectors.
They are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their gender, race, disability, religion/belief, sexual orientation, or age.
Other roles you may have experience in could include Content Writer, Digital, Digital Content, Digital Media Content, Digital Writer, Digital Content Writer, Digital Media Content Writer, Copywriter, Copy Writer, Content Copy Writer. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Insight and Innovation Officer
Reports to
Head of Insight and Innovation
Team
Insight and Innovation
Salary Scale
P3d £33,390
Contract Type
Permanent
Hours
37.5 hours per week, full time
Location
Remote (home based) with occasional travel
Main Role & Responsibilities
Ygam is seeking an Insight and Innovation Officer to join our Insight and Innovation team. The post holder will work with the Head of Insight and Innovation, supporting with research, knowledge translation, evaluations and insights into children and young people’s experiences of gaming and gambling harms.
Our Insight & Innovation team aids the design and delivery of Ygam’s strategy by supporting evidence-based decision making. By working across the charity to leverage and disseminate internal and external insight, the team enables intelligent decision-making and strengthens the organisation’s understanding of the world in which it operates.
Who are we looking for?
We are looking for an Insight and Innovation Officer to work collaboratively with the Head of Insight & Innovation, and teams from across the organisation to deliver research and stakeholder insight workstreams. The outputs from these workstreams will guide, challenge and provide practical support for the planning, long-term development, and effective delivery of Ygam’s strategic ambitions.
The ideal candidate will be a self-starter with exceptional judgement and good stakeholder management skills. They must also be a proactive, adaptable, and creative individual, who has the ability to work remotely, autonomously and as part of a team. They should possess outstanding communication skills, be highly organised, and an excellent team player.
Ygam is an equal opportunity employer. It is Ygam’s approach that all employees have a working environment which promotes dignity and respect and where individual differences, and the contributions made are recognised and valued. We welcome the unique contributions that you can bring and encourage people from underrepresented backgrounds to apply to join our team, including people with lived experience of gaming and gambling harms, people with disabilities, people from minority ethnic groups, LGBTQ+ people, neurodiverse people, and armed force veterans.
Role Requirements
Duties will include but not be limited to:
Research, insight and knowledge translation:
· Support the commissioning and managing of research activities and collaborations.
· Develop longitudinal research to understand programme impact on our beneficiaries.
· Keep abreast of current and future developments in gaming and gambling harm prevention, critically appraising these and summarising them as part of our knowledge translation function.
· Liaise with the External Affairs team to support the creation of accessible learning pieces for knowledge translation across the organisation and with internal and external stakeholders.
· Lead on writing articles and reports to disseminate learnings from Ygam’s data collection activities.
· Support the fundraising team with identifying and applying for new funding and grant opportunities directly associated with research and insight work.
· Liaise with IT team to support development of our Research and Insight intranet section.
Evaluations and continuous improvement:
· Support programme evaluations, including support with writing invitations to tender, liaising with Programme Leads and writing up/ dissemination of findings.
· Support programme leads with cycles of continuous improvement.
· Support the programmes team with piloting content and identifying and piloting new technologies.
Engagement and relationships:
· Assist with planning and organising advisory panels and communities of practice meetings and events.
· Support with gap analysis and implementation planning.
· Liaise with IT team to develop and maintain an online community of practice.
Conferences, events and raising brand reputation:
· Attend and support events, trade shows and conferences.
· Identify and apply to key events and conferences where Ygam can present evidence-based research and evaluations, raising brand reputation. This will include developing and delivering presentations on our research and insight activities for varied audiences.
· Support the planning of conferences and events.
General administration:
· Maintain online documentation/ Ygam SharePoint.
· Uploading information to Ygam CRM system, ensuring information is up to date and accurate.
· Support with staff surveys and focus groups.
· Provide minutes at all Insight and Innovation meetings.
Person Specification
Essential
· Working knowledge of qualitative and quantitative research methodologies.
· Ability to work with all aspects of primary research, including identifying areas of research, designing research methodologies, implementing high-quality data collection and analysing data.
· Ability to support the translation of research findings into clear and actionable insights through thoughtful data collection, in-depth and critical analysis, sharp observations, smart story-telling, and compelling presentations.
· Experience creating and maintaining fact bases or knowledge banks of insight and intelligence on key trends and audiences.
· Understanding of the requirements of Ygam’s stakeholders in relation to training, resources and digital products.
· Nurtures professional relationships with colleagues at all levels and with external contacts and partners to support the achievement of objectives.
· Excellent I.T skills, specifically Microsoft Office products.
· Excellent organisational and time management skills, with ability to work on multiple projects at once and to work to deadlines.
· Excellent communication skills – both verbal and written. Professional and positive manner and approach.
· Ability to work collaboratively and across teams.
· Values diversity, respecting and drawing on colleagues’ different perspectives, skills, experience, and knowledge.
· Employment rights to live and work in UK.
Desirable
· Previous working/academic experience in education, social sciences or a related field.
· Experience of supporting and drafting collaborative research funding applications.
The client requests no contact from agencies or media sales.
Claire House has an exciting opportunity for a collaborative and influential individual with excellent communication skills to lead the production, management, and protection of data within Claire House as part of an ambitious digital transformation strategy.
About Us:
Claire House is a place of positivity and laughter, where we help seriously and terminally ill children live life to the full. At Claire House we are passionate about providing outstanding care to children who aren’t expected to live to be adults, as well as support for their families, from across Merseyside, Cheshire, and North Wales. By providing specialist nursing and end of life care, as well as emotional support, Claire House helps families through some of the toughest times of their lives. It offers places for children to relax and enjoy themselves, whatever their age.
In this role, you will be :
- The Information Governance lead for the organisation.
- Recruiting, training, and leading a team of data analysts, inspiring the team to ensure good data management principles.
- Overseeing the D&I team, setting goals and priorities for the team’s work, ensuring projects and submissions are delivered on time and within scope.
- Producing and managing the organisation’s data and information governance strategies.
- Developing and implementing data governance policies to ensure that data is used ethically and in compliance with regulations.
- Responding to data breaches and coordinating subject access requests with other CH departments.
- Establishing data hygiene, quality principles and processes across all organisational data sets.
- Working cross-organisationally to ensure continued compliance with GDPR and data protection laws.
- Collaborating with department heads to understand their reporting requirements and translating them into actionable insights.
- Working with leadership to establish key reporting measures and establishing a regular reporting cycle, delivering accurate, timely and relevant information to leadership, ELT and Board.
- Developing interactive visualisations and reports to help senior management track key performance indicators (KPIs) to help make strategic decisions.
- Developing and maintaining data infrastructure and system data architecture to support efficient data processing, storage, and retrieval.
- Providing guidance on data security and privacy measures to protect sensitive information stored within systems.
- Working with the organisation to ensure monthly/quarterly/annual KPIs and dashboards are relevant and meaningful, implementing any necessary changes.
- Automating controls to ensure data capture adheres to data principles, including working with 3rd party suppliers to implement them.
- Interpreting data, analysing results using statistical techniques and providing ad-hoc reports to the organisation.
- Helping to develop systems to manage data and reduce the potential duplication of the data captured to increase the accuracy and produce better reporting as a result.
What we offer you:
In addition to a competitive salary:
- Generous annual leave – 35 days including bank holidays
- Company pension scheme
- Life cover 2 x salary
- Free on-site car parking
- Free eye sight test
- Cycle to Work Scheme
Further information about this role can be found in the Job description and Person Specification availble on the Claire House Website.
We are actively seeking candidates from a diverse range of backgrounds.
At Claire House, we welcome applicants from all backgrounds and value everyone as an individual. We are committed to organisational practices, which promote diversity and inclusion for all employees and volunteers regardless of age, disability, gender reassignment, sex, marriage, and civil partnership status, pregnancy and maternity status, race, religion or belief. Connecting these differences creates a productive environment in which everyone feels valued.
Claire House wants to meet the aims and commitments set out in its equality policy and will appreciate your help and co-operation in completing the Equality and Diversity form available on the Claire House Website.
All applications must be submitted on a Claire House application form available on the Claire House Website.
Closing date for applications: Friday 12th July, midnight.
We regret that only shortlisted candidates will be contacted.
This organisation’s recruitment and selection procedures reflect our commitment to equal opportunities and safeguarding and promoting the welfare of children and young people. All staff and volunteers are expected to share this commitment.
This role is subject to a Standard Disclosure and Barring Service (DBS) check.
Registered Charity No. 1004058
The client requests no contact from agencies or media sales.
We are looking for a brilliant, organised and proactive person, a qualified accountant, to join our small and committed team working closely with the chair of Trustees to promote the smooth running of the charity, its grant-making projects and remote office (finance, bookkeeping, HR and IT systems etc). The post is for an independent worker comfortable working remotely. The anticipated hours can be arranged to meet both the charity’s and your needs.
The client requests no contact from agencies or media sales.
About Us
Travalyst is a not-for-profit organisation working to identify – and help bring about – the systemic changes needed in order for sustainable travel to be taken out of the niche, and into the mainstream.
We believe tourism can, and must, play a key role in achieving a sustainable future for our world; so we’re convening the key players, and catalysing the necessary action, to change the impact of travel, for good. We are committed to being a driving force that redefines what it means to travel, helping everyone explore our world in a way that protects both people and places, and secures a positive future for destinations and local communities for generations to come.
We were founded in partnership with Booking (dot) com, Expedia, Google, Skyscanner, Trip (dot) com Group, Tripadvisor, and Visa. The Travalyst Coalition now includes eleven of the world’s leading companies and brands associated with travel working with us to make travel more sustainable.
Travalyst provides supportive, independent and neutral governance, empowering our Coalition of some of the biggest – and occasionally competing – travel companies and service providers to share data and accelerate change. The goal is to bring credible, consistent sustainability information to the mainstream, helping both travellers and travel companies make better, greener choices.
About the role
Travalyst is recruiting its first full-time COO. This is a broad role, supporting Travalyst’s CEO and a growing Executive Leadership team to enable delivery of this first-of-its-kind global initiative. Now in its 5th year, the Travalyst team and organisation is scaling quickly to drive progress and accelerate impact.
About you
You will be able to demonstrate a track record in successful organisational design and implementation, including the development of effective but adaptable systems and processes and their roll-out across a complex organisation with multiple partners and stakeholders. You will manage and lead on finance, governance and risk, ensuring that Travalyst is run according to the highest standards for a UK not-for-profit organisation.
Proven scale-up operational experience, in a sustainability-focused organisation and/or a UK not-for-profit, is essential. Strong project management skills, enabling effective prioritisation and decision-making and excellence in delivery, would be of huge benefit in the role.
Areas of responsibility:
Governance, Legal & Risk
· Be accountable for governance structures and processes, including reviewing and revising governance documentation annually
· Ensure compliance with UK statutory and legal obligations
· Support the Travalyst Board and CEO to ensure effective risk management and mitigation
· Support CEO with preparation of Board packs and attend Board meetings as an Observer
· Act as Company Secretary
· Provide oversight of legal discussions and documentation, working with pro-bono legal team where needed
Financial Management
· Oversight of financial management and administration, including near and longer-term financial planning, modelling, and cash flow management
· Manage outsourced Finance Director, bookkeeper accountants and auditors for budgeting, statutory accounting, audit, payroll, and tax - and evolve the Finance function as the organisation scales
· Support the CEO on funder management, leading on financial and operational aspects of fundraising, including leading grant application processes, budgeting and grant reporting
HR and Organisational Design
· Oversight of HR management and administration, including resource planning and recruitment
· Managed outsourced HR and recruitment consultants on professional development, culture & engagement, employee lifecycle management and recruitment initiatives
· Evolve HR function as the organisation grows
· Oversee workforce planning and recruitment for new hires supported by outsourced HR
· Ensure compliance of all existing legal/ contractual agreements with employees, consultants and suppliers
Operations and Strategy
· Support the CEO on the development of Travalyst’s annual strategic planning and lead on the accompanying operational plan
· Support the CEO in managing Travalyst Coalition Partners, including acting as the relationship lead where required
· Lead on Travalyst’s procurement process and manage key supplier relationships including all contracts, policies, and procedures
· Support the team to evolve Travalyst’s operating model, develop and manage systems and processes to ensure successful delivery of ongoing workstreams and new projects or initiatives
Resourcing & Project Management
· Lead on development and implementation of project management and delivery processes, ensuring excellence in delivery across project teams
· Lead weekly touchpoints to prioritise resources and workload, and track progress against milestones
· Focus and role model excellence in delivery through strong project management skills and ways of working
IT
· Lead the roll-out of new internal technology to support effective delivery
· Act as data protection officer (DPO) for the organisation, providing oversight and following best practice and regulation with regards to information, governance, data protection and adherence with UK GDPR
· Provide oversight of IT and data security
The client requests no contact from agencies or media sales.