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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for a keen and motivated Training Administrator to join our small, friendly team at our head office in Rugby. You'll be working closely with our Training Manager and ISVA (Independent Sexual Violence Advisor) Training Project Manager, facilitating the smooth delivery of workshops, events and meetings, advertising and promoting training workshops and preparing training delivery and feedback reports. The Survivors Trust provides a range of workshops and training opportunities for professionals working with victims and survivors of sexual violence and sexual abuse.
You will provide high level administrative support for the Training Manager and ISVA Training Project Manager, overseeing training bookings and maintaining a database of trainees on our CRM (Beacon). You will be responsible for collecting and collating feedback from training attendees and preparing reports to support training delivery. Working in collaboration with the Training Team you will support the advertising and marketing of training opportunities including updating relevant website content.
You will also maintain accurate records of training and project delivery, including budgets and impact measures data for both internal and external stakeholders. Part of your role will include gathering statistics for monitoring and reporting processes.
You will ideally have previous experience of administration in a training setting and/or working in the voluntary sector but please don't be put off applying if you don't meet all requirements. The right candidate will be an effective communcator in a friendly and professional manner, with excellent IT skills including CRM and LMS.
You will be required to complete DBS clearance to work at The Survivors Trust.
Hours - full time, 35 hours per week. Job share would be considered. Hours are flexible with opportunity for some hybrid working.
Annual leave and benefits:
- 28 days leave not including bank holidays
- Pension scheme with employer contributions of 6%
- 24/7 Employee Assistance Programme
- In-house training provided
Closing date: 18th July 2024We reserve the right to close this position early if we find a suitable applicant, please submit your application as soon as possible
Interview date: 30th July 2024
About The Survivors Trust
The Survivors Trust is a UK-wide membership organisation for specialist voluntary sector rape and sexual abuse support services. Our vision is for a society where services for survivors are trauma-informed and accessible according to need. Survivors and their partners, parents, families and supporters have a right to support and justice can access the right service for them at the right time, free of charge, and according to need.
We have over 120 member organisations in the UK and Ireland providing counselling, emotional support and advocacy for women, men, young people and children who have been affected by rape or sexual abuse/exploitation at any time in their lives.
We support our member agencies by providing a wide range of infrastructure support including regional meetings, networking events, specialist forums and workshops and representing our member agencies in national meetings. We provide accredited training for Independent Sexual Violence Advisors and bespoke training and workshops for professionals and organisations. We run a national helpline for anyone who has been affected by sexual violence in any way.
Our vision is for a society where services for all survivors are trauma-informed and accessible according to need.
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The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
WHO WE ARE
We are a leading mental health charity on a mission to support Londoners with mental health challenges find and remain in good employment as part of their mental health recovery journey. We have been changing lives for almost 30 years and we have just secured a large contract, submitted in partnership with Shaw Trust and Smart London, to provide Employment Advisors to support NHS Talking Therapy teams across West London. This is therefore an incredibly exciting time to join a thriving organisation at the beginning of an innovative mental health support service.
THE OPPORTUNITY
We are now inviting suitable candidates to apply for the role of Employment Advisor. We need to swiftly build a team of around 20, so there are multiple opportunities available to applicants. This new team will be guided and supported by Senior Employment Advisors and a Service Lead, as well as Twining’s established and experienced Senior Leadership Team and Trustees.
THE OFFER
In return we offer a friendly and supportive working environment, flexible working, career development opportunities, a comprehensive training and induction programme, a generous holiday entitlement and competitive financial rewards. We also practice what we preach in terms of creating a positive working environment to support our own employee’s wellbeing.
Working format – based at NHS Talking Therapy sites, as well as some possibility of working from home
THE ROLE – EMPLOYMENT ADVISORS
The new Employment Advisors (EAs) will work within the West London NHS Talking Therapies provision. They will work one-to-one with a caseload of clients referred by NHS Talking Therapies therapists to find employment, remain in existing work if they are struggling, improve their working environment, return to work following sickness or positively leave or retire from work.
You will primarily fulfil these duties by providing information, as well as advice and guidance to clients who choose to receive employment support. The work should empower clients to make better decisions about their working lives, as well as communicate better with colleagues and managers in existing roles. You will also signpost clients to other relevant support agencies, as appropriate.
This role would suit someone with a background in employment support, psychology, counselling, human resources or recruitment.
EMPLOYMENT ADVISOR RESPONSIBILITIES AND DUTIES
1. Engage a mixed caseload of clients at any given time serving 100-125 per year, with common mental health problems, to establish trusting, collaborative relationships to support them to find new employment or support them in, or to leave, existing employment. Support will be provided face-to-face in Talking Therapies settings, via secure online meeting platforms or over the telephone.
2. Along with their NHS clinician, assess clients’ support needs with a view to creating, implementing, and adjusting a personalised action plan to help improve clients’ mental health and achieve their stated employment goals.
3. Develop and deliver a range of practical services to support clients to find work, including career guidance, job searching skills, CV preparation, application form completion, interview skills, advice on local labour market opportunities and advice on education and training to further their career.
4. Provide guidance to support clients to stay in existing work, including advice on mental health disclosure, negotiating reasonable adjustments to existing workplaces, creating wellness action plans, and improving productivity, support to return to work after sickness absence or to leave an existing role with dignity, and signpost clients to organisations that can represent them (EAs should only look to represent clients in exceptional circumstances).
5. Facilitate access to other advice in areas such as financial benefits, debt management, food banks and community food outlets and social housing providers, as necessary.
6. Work directly with partners like Jobcentre Plus, other employment providers, employers, trade unions and employment agencies to support clients to stay in employment and secure employment opportunities.
7. Build a constant flow of referrals from the clinical team to ensure a dynamic and mixed caseload.
8. Meet referral and performance targets in line with the specific KPI / SLA requirements of the service.
9. Regularly attend team and other meetings as reasonably expected.
10. Maintain accurate and up to date records of activity and outcomes in line with service requirements, ensuring the IT database is up to date and paperwork compliant.
11. Update and maintain NHS database (IAPTUS).
12. Receive regular supervision and training to meet individual, team and organization’s needs.
13. Contribute to the development of a service that is locally responsive and supports minority/disadvantaged communities.
14. Comply with and actively promote all Twining policies and procedures including Equality and Diversity, safeguarding and data protection.
15. Perform other tasks as required by your manager.
The role holder must also:
1. Pass a Disclosure and Barring Service (DBS) check at an Enhanced level.
2. Possess excellent IT skills, including familiarity with Microsoft Office software, as well as experience updating and maintaining databases.
3. Maintain accurate and up to date records of activity and outcomes in line with service performance requirements, ensuring the IT database is up to date and paperwork compliant.
4. Receive regular supervision and training to meet individual, team and organization’s needs.
5. Contribute to the development of a service that is locally responsive and supports minority/disadvantaged communities.
6. Comply with and actively promote all Twining policies and procedures including Equality and Diversity, Safeguarding, Data Protection and the Health and Safety at Work Act 1974.
This job description is intended to provide a broad outline of the main duties and responsibilities only. The post holder will need to be flexible in developing the role in conjunction with their line manager.
The role will receive comprehensive training at induction, and ongoing career development and support as part of a structured performance programme thereafter.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Global Health 50/50:
Global Health 50/50 (GH5050) provides rigorous data and insight in the pursuit of gender equality within global health and across sectors, systems and frameworks. Established in 2017, GH5050 operates as an independent, evidence-driven initiative with charitable status registered in the UK. Our ethos revolves around the principles of human rights, particularly in relation to gender equality, and we are resolute in our commitment to effecting meaningful change.
At GH5050, we embrace an authoritative, analytical approach, underpinned by a genuine concern for social justice and equity. Our work transcends borders, drawing upon a wealth of data-led insights to inform policy, shape discourse, and drive tangible progress. As a trusted source of information and analysis, we serve as both catalyst and convener, fostering collaboration among diverse stakeholders to effect change.
While founded to monitor and act on inequalities and inequities in the global health sector, GH5050 is now embarking on an ambitious expansion into new sectors, including law and justice and finance and economics building upon our proven model of data-driven advocacy. By leveraging partnerships, engaging stakeholders, and amplifying marginalized voices, we aim to make enduring contributions to the global pursuit of gender parity and social justice.
Role Summary:
Global Health 5050 is seeking a hands-on Head of Operations to support the professional running of the charity. The successful candidate for this post is expected to play an integral role in contributing to the growth of GH5050, as well as taking a leading role in managing the day-to-day and longer-term operations of the charity.
We are looking for a motivated and proactive individual who is able to switch seamlessly between strategic thinking and in the detail execution. The ideal candidate will be capable of adapting to various responsibilities, whilst fostering a collaborative and flexible working environment across our small team. We encourage applications from people who not only meet the person specification, but are excited by our mission and values.
Role Responsibilities:
● Support the leadership of GH5050 and the key organisational management decisions that need to be made for the effective growth and operations of the charity.
● Ensure effective internal communications by facilitating clear, consistent, and timely information sharing across all team members.
● Own the candidate experience of our team from recruitment to onboarding, learning & development through to performance management and reward.
● Implement and maintain HR policies, procedures, and best practices to ensure legal compliance for a fair and equitable workplace, using external experts (currently Safe HR) as needed.
● Ensure the quality and effective operation of internal policies, including keeping core policies up to date, developing new policies, organising the review of existing policies.
● Maintain the risk register and monitor and deliver priority activities to mitigate risk.
● Own the implementation of a new organisation-wide programme management tool, ensuring seamless integration and securing team buy-in through effective communication and training initiatives.
● Support the Co-CEOs to engage with the board of trustees. Prepare documents for board meetings; liaise with trustees to fix dates and meetings; support the effective operation of board meetings; develop proposals for trustee engagement; take minutes of board meetings and follow-up on action points; support the recruitment and onboarding of new trustees to the board.
● Manage the operations functions including office rental agreements, our IT systems and providers, other suppliers of goods and services (insurance, HR, finance). Provide any other general operational and administrative support as appropriate, within the general scope and level of the post.
● Ensure that GH5050 complies with legal and other statutory regulations, including leading and managing Charity reporting requirements to the Charity Commission and other relevant bodies and undertakes ongoing risk assessments and proposed mitigation measures as required.
● Lead on Annual Returns to the Charity Commission in collaboration with the Finance Manager and Trustees and ensure timely and accurate reporting to HMRC.
● Work with Deputy Director and the Finance Manager on the management of the financial resources and project grants of the Charity, ensuring that all expenditure complies with funder and legal regulations.
● Direct line management of Finance Manager and Operations Executive. Support to ensure payroll, pensions, expenses, etc. are paid out in an accurate and timely manner and that new staff are enrolled in payroll / pensions etc.
Person specification:
● Bachelors-degree qualification or relevant professional experience.
● Experience working in a similar or relevant role with a passion for the GH50/50 mission and where they can have impact.
● Experience in human resources, policy creation and GDPR.
● Experience engaging with NGO boards of trustees.
● Demonstrated proficiency in managing teams, some of whom are based remotely.
● Experience of working effectively in a team, with excellent interpersonal skills and the ability to build collaborative professional relationships with a wide range of partners across diverse contexts, including whilst working remotely.
● Experience working independently and flexibly. An ability to manage competing priorities and ensure projects are delivered on time and to a high standard.
● Strong familiarity with MS Excel and proficient in using a wide range of software.
Competencies:
● Excellent written and verbal communication skills, including a good standard of written and verbal English
● Excellent organisational and planning skills
● Ability to work both independently and collaboratively within a multidisciplinary team
● Ability to lead and manage a largely remote team
● Ability to work to deadlines
● Self-starting skills
● An organised approach to time management
● A commitment to social justice, gender equality and global health
All Staff are required to:
● Demonstrate commitment to GH5050’s organisational values, including exercising high ethical standards with attention to teamwork, collaboration and integrity
● Ensure that they have read and understood all mandatory policies and procedures
● Uphold the Equality, Diversity & Inclusion and Anti-Harassment and Bullying Policies, ensuring effective implementation in all aspects of their work for the Charity
● Act always within the Charity Rules, Policies, Procedures, and any other statutory requirements
● Be proactive, bring ideas, suggestions and contribute to the improvement and development of the charity
● Undertake training as required
● Attend staff and team meetings as required
● Observe health and safety procedures in the workplace to ensure personal safety and to safeguard the interests and safety of colleagues and visitors
● To establish, foster and maintain close working relationships with other functions to allow swift resolution of issues and sharing of knowledge
● Undertake other duties and responsibilities as appropriate since all staff are expected to work flexibly within their skill level to respond to changing priorities
Our generous staff benefits include:
● 28 days annual leave, plus bank holidays. In addition, we provide 3 days leave over the Christmas and New Year period
● Flexible working arrangements – with at least 1-2 days per week in the Cambridge office
● 5% employer pension contribution
● Employee Assistance Programme (EAP) via Health Assured
● Professional Development and Training
Global Health 50/50 wants to fast-forward the pace of change to make global health more gender equal.
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The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Operations Lead Job Description
ROLE CONTEXT
ABOUT ALL SAINTS: There has never been a more exciting time to join the team at All Saints. As part of a new project to revitalise the church for the Island, we are planting the first-ever contemporary service into the Church as part of the HTB network of churches (including Harbour Church Portsmouth). We are currently building an amazing team to bring the vision to life. So, this is a rare opportunity to join a new foundational team and community and to be part of the team that sets the vision, values, and culture for the next phase of ministry at All Saints as we explore what it looks like to play our part in the evangelisation of the nation, the revitalisation of the Church, and the transformation of society.
ABOUT RYDE: Ryde is just a 10-minute journey on the hovercraft from Portsmouth Harbour. Ryde is known as ‘the gateway to the Island with several main travel points located within it. It also has a long stretch of sandy beach and lots of independent shops and cafes. The largest town on the Isle of Wight with a population of 37k. The Church is a landmark on the island with the spire visible from many places around the Isle of Wight and from the mainland projecting beyond the town skyline. The socioeconomic makeup of the town is very mixed and it is a great vibrant place to live and work.
ROLE PURPOSE
This is an amazing opportunity for someone who thrives on operational excellence and loves managing a project to completion to have a hugely impactful and pivotal role in a church entering a new phase of its life. You will be a key part of the leadership team and oversee the operational management of All Saint’s Ryde and assist other Ryde churches in the plurality group; ensuring structures and systems are in place to enable ministry and best use resources within our church, to advance the vision of the church. The Operations Lead will work with the Rector and Team Vicars to achieve the strategic objectives of All Saints in overseeing the operational, organisational, and financial aspects of the church.
KEY TASKS AND DELIVERABLES
Oversee Operational Excellence - Oversee the important day-to-day operations of the church and its buildings and hold oversight responsibility for: Project roll-out; Health and Safety; Food Hygiene, Fire Assessment; Risk Management; Infrastructure; GDPR and Accessibility issues.
- Develop and lead the ongoing strategic plan for the church’s activity in consultation with the wider team.
- Collect and collate data and process information to provide reports as required about church activity.
- Lead the process of planning, designing, developing and implementing church operating and governance procedures, processes and systems.
- Work as part of the leadership team to develop the church’s calendar of events and activities.
- Collect data regarding progress concerning the church’s key objectives and report regularly to relevant stakeholders.
Lead on rhythms to ensure great delivery and communication.
- Oversee the smooth operational running, development and communications of Sunday services & events.
- Responsible for the creation, implementation and ongoing development of excellent systems and processes to support the growth of the ministries and staff structure.
- Work with the team to ensure effective systems are in place for communicating with the church family and wider audiences, including the church website, social media channels and local press.
- Ensure that all church administrative systems are operating effectively and cost-efficiently to serve the running of the church, including all IT systems.
- Provide support to volunteers in the areas of Administration, Communications, IT, Safeguarding, Finance and Facilities to ensure that procedures are implemented and easily followed.
Help to oversee our greatest resource- People!
- Help to recruit, lead, onboard and equip a team of staff and volunteers to support the various functions of the church.
- Work with the team to develop and implement a relevant training strategy for staff and volunteers.
- Work with the leadership team to oversee the implementation of the performance management process to measure and evaluate progress against the strategic goals of the church.
- Responsible for ensuring all church policies, and staff handbooks are up to date and compliant with safeguarding, charity and employment law.
- Support the governance structures of the church and the churches working in plurality.
- Day-to-day oversight of the finances in conjunction with Church Wardens and Rector.
- Oversee the monthly payroll.
- Management of bank accounts, utilities, insurance, and various contracts as needed.
- Manage the church budgets in conjunction with Churchwardens, Rector and Team Vicars.
- Work with Rector, and churchwardens to ensure monthly and annual accounts and budgets are prepared for submission to the Charities Commission on time.
Ensure our facilities are the best they can be.
- Work with the church warden who oversees facilities to manage the premises and facilities ensuring the site is maintained to a high standard and used in line with the vision.
- Oversee facilities, insurance, health and safety and risk management.
- Project manage key organisational development projects within the church and where necessary liaise with external contractors and suppliers.
- Create systems that enable ministry and mission.
Be the Team – as All Saints has never had a contemporary worship service before, this is really a church-planting opportunity. We’re therefore looking to build a team of people who are energised by helping one another and who want to serve the wider vision of the church rather than work in team- specific silos. While most of your work will be focused on operational excellence, we’re aiming to be a close-knit team who all help each other and where no one is left with too much on their plate or a task they can’t manage. This means we’ll all help you with as needed, but in turn, we expect that you’ll help when needed with other projects as well. We think church is just more fun this way, anyway!
- Work with the Rector and Team Vicar to oversee and implement the church’s IT systems and infrastructure.
- Work with the Team Vicar to oversee and implement the church’s use and development of the ChurchSuite database - workflows, tags, GDPR compliance, data cleansing etc.
- Ensure that equipment and systems are fit for purpose and that security protocols and protection are up to date and compliant.
Learn and grow in community – we want to take our team time seriously, to pray for one another, and to help each other grow in our faith and giftings. So, we want an Operations Lead who is excited to participate in team meetings and vision days and has a desire to keep developing their skills, learning, and to create a culture where helpful and gracious feedback is encouraged at all levels. This will mean having a flexible attitude (being able to let go of something that hasn’t quite worked or improve an area that needs improving) and being a proactive member of the team- prepared to give and receive feedback openly.
KEY CHARACTERISTICS
The successful candidate will be:
- A mature and committed Christian, who is confident communicating the reason for their faith.
- A proactive self-starter, with a knack for seeing what needs to be done and finding a solution.
- Highly organised and can inspire others to be organised and use systems properly.
- Have an eye for detail and issue spotting.
- Undaunted by administrative work and have a knack for prioritising work and ticking things off
- the list, celebrating progress and achievements.
- A kind and considerate manager of people who delegates fairly and works well with others.
- Confident in advocating for and championing best practices.
- A passion for continuing improvements and upskilling of the team.
- Excellent English written and verbal communication skills.
- A love for the church and a desire to see the Church grow.
- Reliable, excellent time-keeping skills (be able to arrive on time, as well as run meetings to an
- agenda and time).
- Have a sense of humour and fun – can make mundane tasks fun for staff and volunteers.
- Exercises diplomacy, grace, and extends kindness to other staff and volunteers – can balance
- loving and caring for people well with achieving outcomes.
- Is willing to learn, grow, and accept and give feedback well.
NECESSARY EXPERIENCE
- Educated to a degree level OR have extensive experience in a similar role.
- Must have experience working in an operational capacity in a previous role.
- Excellent and professional budget management and strategic financial management and planning.
- Regulatory compliance and risk assessments in a professional environment (understands and can keep the team organised on things such as safeguarding and health & safety and data privacy).
- Successful project management.
- Recruiting and working with volunteers.
- Successfully managing others.
- Managing projects where you are not the subject matter expert (such as facilities or IT) but are confident holding other staff and contractors to account.
- Technologically competent – excellent use of MS suite, spreadsheets, databases, and digital presentations.
HELPFUL EXPERIENCE
- Worked in the church or charity sector.
- Professional qualification in Finance, HR, or Project Management
- Line management experience in a professional environment.
- Understanding of grant fundraising or a willingness to learn how to raise funds.
- Familiarity with ChurchSuite
- Familiarity with Accounting and HR software
- Familiarity with MailChimp, MailerLite or another newsletter system
- Use of Canva or other simple design tools.
SPECIAL CONDITIONS OF EMPLOYMENT
Being part an active part of the worship of the Christian Church is a genuine occupational requirement for this role. The Operations Lead will be expected to be part of the worshipping community at All Saints while holding this role. The role holder must be available to work a selection of Key Annual events which will include various Holiday services, Church Meetings, Focus (our church summer holiday festival), and other key ministry events (for which advanced notice of dates will be given and time in lieu will be given if outside of normal working hours). All staff must attend weekly staff meetings in person.
PAY AND BENEFITS
- Annual Salary: £30,000 per annum
- Help with relocation costs (if moving to the isle of Wight from another location) - Enrolment in our Nest pension scheme
- 25 days holiday per annum (+ bank and public holidays)
- Opportunities for continuing development and learning.
The client requests no contact from agencies or media sales.
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Operations Manager
Responsible to: CEO
Responsible for: Finance Officer
Location: Hybrid/Flexible (Travel to Manchester Office will be required)
Salary: £32,820 p.a. pro-rata (£13,128 actual)
Contract: Permanent
Hours: 14 hours per week
DBS: The post is subject to an enhanced Disclosure and Barring check
Working hours and UK location are flexible. On occasion we may need responsiveness to organisational needs. This could mean working evenings and weekends, with prior notice. In addition to attending virtual and in-person team meetings, we may ask you to travel within the UK.
In summary, you are:
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Excited about the potential of a new generation of young working-class leaders.
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Eager to work for an organisation that isn’t afraid to take risks and places young people front and centre in its work.
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Passionate about building a country where working-class people are heard, celebrated for our strength and diversity and aren’t held back by our backgrounds.
About us:
RECLAIM is a bold charity that is committed to building a fair and just world for and with all working-class young people. We build knowledge, power, community and solidarity to campaign on the issues that affect them the most. We do this in three ways:
Community - Creating spaces that grow a sense of belonging and solidarity.
Campaigns - Challenging institutions, systems and structures.
Consultancy - Supporting organisations to become class-inclusive.
Our changemaking work includes:
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We supported young people to successfully campaign for free bus travel for all 16-18 year olds across Greater Manchester. A policy which now benefits 40,000 young people, making 250,000 free journeys per week and saving them and their families an average of over £500 per young person per year.
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We helped young people highlight and challenge the increasing use of violent and dehumanising language in politics. The campaign gained widespread media coverage and resulted in new commitments from the Speaker, Prime Minister and Leader of the Opposition.
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Young people we support were at the forefront of highlighting the impact of COVID19 on working-class communities and demanding better recognition of the essential workers keeping the country going during lockdown.
Role:
We are seeking a well-organised and resourceful Operations Manager to support and develop our infrastructure as we implement our exciting new organisational strategy. Working closely with our CEO and Head of Campaigns, this postholder will oversee the procurement, implementation and smooth running of our internal systems and processes, including HR and Finance.
Responsibilities include:
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Oversee effective and efficient operations with support from the Leadership team
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Manage organisational contracts such as phones, office space, internet etc. and ensure best value for money
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Lead on HR processes for staff and associates, which includes recruitment, contracts and inductions, and managing the staff handbook, policies and procedures
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Oversee resource management and ensure that team members have the information, digital access and equipment they require
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Manage data and online filing systems, ensuring that we are fully compliant with UK data protection and privacy laws
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Supervise finance function, which includes timely updating of accounts and payments, regular income/expenditure reports, liaising with accountants and Companies House, and supporting the leadership team with financial forecasting
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Organise internal events and meetings (e.g. team days, Board meetings)
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Line management of our part-time Finance Officer
Person specification:
We are looking for someone with the following experience, skills and values:
Essential
A strong belief in the potential of working-class young people to be leaders of change.
2+ years of demonstrated experience of managing projects, including managing people and budgets
Natural problem-solver who is able to work both independently and collaboratively as part of a team
Great people skills and a strong commitment to social justice and inclusive workplaces
Excellent written and oral communication skills in English
Takes initiative in bringing tasks or activities to the finish line with excellent attention to detail and project deadlines
Excellent IT skills and openness to learning new technologies (e.g. Google Drive, Xero, CRM systems)
Desirable
Experience leading operations, HR or finance
Experience in working in small charity environment
Willng to approach operations work flexibly and creatively
Understanding of GDPR and data protection legislation
Not familiar with the term working class?
No problem, lots of people aren't. It means different things to different people but for us at RECLAIM being working-class is characterised by a few key factors:
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You're on, or grew up on, a low income with limited access to wealth.
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You don't have many family connections to people with well paid, professional or powerful jobs.
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You find it harder to 'fit in' in middle-class spaces, interests and conversations.
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You're proud of your background and want people to see it as a strength, not a weakness
While working-class people have many of these things in common, we're a diverse bunch too. Working-class people are white, black and brown, LGBT+, disabled, recent migrants or refugees or from families who can trace their roots in the UK back generations, of various religions or none, women, men and non-binary. We're many things but we share the experience of growing up facing those four factors above.
At RECLAIM we don't mind if people publicly identify as working-class or not, that's completely up to them.
You don’t need to be working-class to do this role or work at RECLAIM. Our work has always involved brilliant working-class allies. We do, though, especially encourage applications from people with direct experience of being marginalised by class and/or some other factor as we work to ensure our staff team is diverse as the young people we are here to support.
To apply:
Please send a CV and cover letter outlining how you meet the person specification via Charity Job application link.
The closing date for applications is Sunday 7th July 2024 at 10pm.
If you have questions or would like an informal conversation about the role, please contact us through our website.
First interviews (online) are scheduled to take place on Wednesday 10th July 2024.
We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Unfortunately due to being a very small team, we are unable to notify or offer feedback to unsuccessful applicants in the initial stages. If you have not heard from us by Tuesday 9th July then it is likely that your application has been unsuccessful. We thank you for your interest in working for RECLAIM.
We build knowledge, power, community and solidarity with working-class young people to campaign on the issues that affect them the most.
The client requests no contact from agencies or media sales.
Administrator
Job Type - Part Time, permanent
Salary - £11,898 per annum
Hours - 20 hours per week
Location - Birmingham
Do you believe in social justice, fairness and giving people a second chance? So do we. These values have allowed us to change lives, build stronger communities and reduce crime for more than 50 years.
And we are committed to making an even bigger impact in the future.
That means putting the people we help at the heart of everything we do - always delivering our services and support to the very highest standards of quality and compliance. Nothing less will do.
So, join our team as an Administrator to support the team with case work, ensuring that all procedures are met and are in line with our contract and service requirements.
Duties and responsibilities include but are not limited to:
- Work collaboratively in a multi-agency setting as required. This includes maintaining professional relationships and appropriate confidentiality of information.
- Manage data systems and develop effective methods of data processing.
- Understand the main Microsoft Office programmes and an ability to use case management systems to record project activity.
- Ability to scrutinise data in order to produce detailed project reports.
- Actively contribute towards meeting team performance targets in respect of the service
- Maintain up to date records via relevant and appropriate systems within specified timeframes and produce reports as required.
- Positively promote and represent Nacro at all times, building strong relationships with colleagues to work as part of an integrated team focused on meeting the needs of services users/learners.
- Adhere to Nacro’s Safeguarding and data policies and procedures at all times and comply with legislation and statutory duties and data controls protocols.
- Act in line with, promote and carry out all responsibilities with full regard to Nacro’s Equality and Diversity Policy.
The ideal candidate must have previous experience with General Administration and will need to be:
·Proactive with a good telephone manner
·Organised with a good eye for detail
·Strong IT & MS Office skills
A Basic DBS check will be required for this role.
For Nacro's Full Benefits please click .
For a Role Profile please click .
You will work alongside the Head of Research, Evidence and Learning to help improve the collection, management and analysis of data from THET’s programmes and external engagement. THET is experiencing an exciting time of growth, and you will play a critical role in improving learning within the organisation, ensuring that the impact of the work we do is accurately captured and analysed, helping us sustain and improve crucial Health System Strengthening and Health Workforce Strengthening initiatives across the globe.
You will play a leading role in the operation and improvement of our data capture and analysis tools, including our Salesforce-based programmes MEL portal. You will contribute to the development of a data strategy for the organisation, and associated process improvement. You will help to ensure the quality of data, and contribute to research, programmatic learning, advocacy and more. To be successful in this role, you will be a fast learner, get things done and excel in working across teams as well as managing a varied portfolio of work. You will be a strategic thinker with an ability to manage complex problems in situations with significant uncertainty.
Key Responsibilities
1. Data Management and Analysis:
- Review and oversee data management processes, including storage and retrieval of data.
- Support the quality assurance of data across platforms, including data cleaning and audit, and providing input to the improvement of data collection.
- Lead on the development of data analysis reports as required, for programmes, research or advocacy.
- Contribute to the analytical design of research initiatives and knowledge products.
- Lead on the oversight and analysis of strategic data points over time. Create and maintain dynamic data visualisations.
2. Organisational Improvement
- Contribute to the development of a data strategy aligned with THET’s wider learning agenda.
- Identify issues and lead on the improvement of data related processes. Develop tools/guidance and engage in staff capacity building.
3. Programmes MEL Portal (Salesforce based)
- Ensure best practices are embedded across the use of the portal for quality, relevant data capture.
- Lead on the capacity development of staff and partners on use of the portal for data collection and extraction.
- Ensure the portal is fit for purpose, including interacting with service providers on troubleshooting and improvement.
How to apply
Candidates can apply by submitting a two-page cover letter stating why they are interested in this position, what they would bring to the role and how they fit the person's specification.
This letter should be submitted with a CV to THET by midnight Sunday 14th July THET is an equal-opportunity employer, and any form of canvassing will lead to automatic disqualification. See Job pack for full instructions and details.
This post is UK based. Non-EC nationals will require current and valid permission to work in the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a Trainee Careers Adviser to work as part of our National Careers Service team. To apply for this role, no direct experience is necessary, and full training and support will be provided.
CXK is an award-winning charity that empowers young people and adults to build the skills and confidence they need to move into sustainable education, employment or training. The National Careers Service provides careers information advice and guidance to help people make decisions about learning, training and work.
Passion, innovation, and integrity are at the heart of our culture. Therefore, we’re dedicated to bringing together highly skilled people who are passionate about making a difference. In return, we offer a flexible, professional, and friendly working environment in which our staff are truly valued and invested in.
We are looking for excellent communicators who are passionate about supporting others to achieve their goals. You will be organised, able to work flexibly and confident using the internet and IT.
If you want to make a difference by supporting others and have experience of working with people in retail, customer service, sales, recruitment, education, employability, or something similar, then this could be the role for you!
In return you will receive:
- Comprehensive training including a fully funded qualification in Careers Information Advice and Guidance.
- Extensive work shadowing, practical experience, and on-the-job training.
- All the required support to get to know your local area, the needs of our customers and the partners we work with.
- 30-33 days holiday, plus bank holidays.
- Membership of a defined contribution pension scheme, with contributions matched by CXK (up to 10% of annual salary depending on length of service).
- Free personal Life Assurance (3 x annual salary).
- Flexible working arrangements, including home working.
- Generous sickness, maternity and paternity leave benefits.
Please click here for the full job description and person specification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you!
Closing date for applications: 9am, Monday 15th July 2024. Interviews will take place on 24th July 2024 in Hastings, East Sussex.
**Please note that we reserve the right close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as soon as possible**
BHRC is seeking an energetic, organised, and experienced professional to support the Project Team and Committee in delivering exciting and impactful international human rights work.
About the Bar Human Rights Committee
BHRC is the international human rights arm of the Bar of England and Wales, working to protect the rights of advocates, judges and human rights defenders around the world. BHRC is concerned with defending the rule of law and internationally recognised legal standards relating to human rights and the right to a fair trial. It is independent of the Bar Council. BHRC’s mission is to protect and promote international human rights through the rule of law, by using the international human rights law expertise of some of the UK’s most experienced and talented human rights barristers, who work pro bono.
About the Role
We are looking for someone who is proactive and efficient with an eye for detail, who has experience working with smaller organisations, and who has a flexible and can-do attitude. The primary responsibilities would be to assist with BHRC communications, events organisation, and project administration. An interest in human rights issues or international development would be of benefit. The position will be directly supervised by the Project Team, with oversight from the Vice Chair and respective office holders as required. The position will be based in part remotely and in part in the London office, including for meetings and events. Working arrangements will be agreed with the successful candidate.
Key Responsibilities
- Manage the setting up of meetings, calls (Zoom / telephone / other virtual platforms), appointments and travel arrangements for BHRC-related business, and minute-taking for internal and external meetings on request, including the monthly BHRC Executive Committee meeting (which the Assistant must be available to attend in person unless held on Teams at the discretion of the BHRC Chair).
- Support with follow ups to email communications, meeting requests, and other routine correspondence either received by BHRC or outgoing from BHRC.
- Support the Project Team with the administration and planning of international project work.
- Assist in the organisation and administration of events and other initiatives and programmes that BHRC may host or adopt.
- Support with social media management across multiple platforms (proficiency with Twitter and LinkedIn is essential).
- Ability to draft social media posts, organisation announcements, website content, and other materials as required.
- Efficient inputting of new contacts and member data on a daily basis into BHRC membership systems as well as ongoing maintenance of contact information to ensure accuracy and integrity of information (updating contact job changes, new email addresses, renewal dates, etc).
- Support the project team with regular upload of new content and general updates to BHRC website.
- Support the project team with the creation and circulation of a monthly email newsletter sent to BHRC members and contacts via MailerLite.
- Support with ongoing administration of BHRC members (logging into database and relevant mailing lists, facilitating renewals, etc)
Person Specification
Essential
- Strong knowledge and proficiency in MS Office software.
- Strong knowledge of social media platforms, including drafting content and managing posts.
- Ability to manage websites using software such as WordPress.
- Experience in event organisation.
- Excellent administrative skills and previous experience working in an administrative capacity.
- Strong organisational and time management skills with attention to detail.
- Fluent English in both written and spoken communication.
- Good numeracy and literacy skills.
- Familiarity with handling sensitive data.
- Flexible and enthusiastic with a can-do attitude and an ability to work autonomously and independently.
- Support of BHRC’s value and aims.
Desirable
- Interest in and commitment to human rights.
- Experience working remotely and/or in small organisations.
- Experience of working in the voluntary sector.
- Experience working with legal professionals.
- Experience with project management.
- Experience with financial reporting.
- Experience of reporting to a board of governors or trustees.
Application process
Please provide:
- CV (maximum 2 sides of A4) outlining previous experience; and
- Cover Letter (maximum 500 words) explaining why you applied for this job and how you meet the person specification.
- Interviews will take place on the 16, 17 and 18 July, candidates should let us know in advance if
they cannot make these dates. Please also include your start date availability in your application.
Applications sent without a cover letter will not be considered. The names and contact details of two referees will be sought prior to any offer of employment. Please do not include them in your application.
You must already have the legal right to work in the UK.
The client requests no contact from agencies or media sales.
We are looking for a highly motivated and passionate Digital Inclusion Community Builder to join our team of committed, value-driven people focused on mobilising community-led social change across Gloucester.
The Digital Inclusion Community Builder role is part of an exciting partnership, the 'Gloucestershire Digital Hubs Project' which aims to increase digital inclusion across all six districts in Gloucestershire, offering free, accessible, tailored support to individuals, facilitated by a group of seven partner organisations. As the partner covering Gloucester, we aim to establish digital hubs in communities across the city, enabling people to access and use digital technologies to enhance their lives and participate fully in society. The primary focus is on addressing existing digital inequalities that prevent people from reaching their full potential.
Supported by our team of community builders, you will continue the work of facilitating the development of community-based digital hubs, leveraging existing connections, spaces, and organisations within local communities. Your role will involve understanding how digital tools can support and enhance people's existing skills and passions, as well as encouraging them to share their expertise through formal and informal volunteer roles.
Gloucester Community Building Collective is an independent social enterprise whose vision is for Gloucester to be a great place to live, where everyone can have a good life, by bringing about people-led action to build strong and resilient communities.
We value diversity and want to create an inclusive organisation with equal opportunities for all. We want to attract, develop, and retain a diverse range of people from many different backgrounds who reflect the community we serve. We encourage people from all backgrounds to apply.
KEY RESPONSIBILITIES:
1. Digital Inclusion and Community Engagement:
- Facilitate digital inclusion by building confidence and capacity within communities to take action for themselves.
- Encourage the use of digital tools and social networks to build connections within communities.
- Develop strengths-based approaches to digital inclusion and engage with communities to understand their needs and aspirations.
2. Digital Hub Development and Support:
- Develop a comprehensive understanding of existing digital "assets" and community meeting spaces within Gloucester.
- Create, and work towards, an action plan outlining how communities can be encouraged to establish or build upon existing digital hubs, sharing good practices and ideas.
- Develop a training and skills plan to maximise the contribution of existing community builders, organisations, and volunteers, enabling mutual support within communities.
- Identify any gaps or specific training needs and leverage existing opportunities.
- Ensure existing hubs are supported.
3. Collaboration and Network Building:
- Work to establish a network for digital inclusion across Gloucester, fostering partnerships and collaborations with voluntary, community, and business organisations.
- Contribute to the countywide Digital and Community Hub Forum, ensuring consistent progress and momentum.
4. Digital Champion Volunteer Programme:
- Recruit, train, and manage Digital Champion volunteers to build sustainability across digital hubs in Gloucester.
- Provide ongoing support and create a welcoming and inclusive environment for volunteers.
5. Funding and Resource Support:
- Signpost and share knowledge between hubs on how to access funding for their ideas or projects.
- Support the development of a sustainable strategy for digital inclusion across Gloucester.
6. Monitoring, Evaluation, and Storytelling:
- Undertake risk assessments of all activities as required.
- Collect information on successes and lessons learned, contributing to the monitoring and evaluation requirements of the project.
- Help people share and celebrate their stories of success.
Person Specification:
Essential:
- Curiosity and interest in people, communities, and their experiences.
- Good general education.
- Strong IT and digital skills, confidence in using a wide range of IT software.
- Understanding of barriers to digital inclusion and their impact on participation.
- Ability to use and promote the effective and safe use of social media.
- Excellent interpersonal skills, including active listening, effective communication, empathy, and a positive attitude.
- Ability to motivate and inspire people.
- Self-direction and the ability to seek support and leverage the skills and experience of the wider team
- Ability to build networks and work with a range of people and organisations within communities.
- Creativity and problem-solving skills.
Desirable:
- Knowledge of Gloucester and its communities.
- Experience in supporting people's digital needs.
- Understanding of strengths-based approaches and recognising people's contributions.
- Formal mentoring and coaching skills.
- Experience in working with volunteers, including recruitment and management.
- Experience in managing health and safety requirements, including risk assessments.
- Knowledge of the voluntary and community sector in Gloucestershire and its stakeholders.
- Experience in contributing to action learning and project evaluation.
Values and Principles:
The successful candidate will embody the values and principles of Gloucester Community Building Collective, which include being People-led, Strengths-based, Relationship-focused, Rooted in Local Communities, and Inclusive for All.
How to Apply:
Please submit your most recent CV and a covering statement (maximum 2 pages) or a video explaining how you meet the criteria outlined in the person specification.
If you would like to have an informal chat about the role, please contact us via our website.
The closing date for applications is 5pm on 8th July 2024.
Interviews will be held the week commencing 15th July 2024.
Secondments from local organisations in Gloucester are also welcome.
Bringing about people-led action to realise their dreams and passions for themselves, their neighbourhoods and communities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Director of Finance and Operations is at the heart of Severn Wye’s programmes to tackle climate change and fuel poverty. By ensuring the effective management of the charity’s finances and core services you will guarantee all our programmes grow and have real impact.
The Director of Finance & Operations is responsible for the good financial management and smooth operations of Severn Wye. In turn ensuring Severn Wye projects and programmes are as effective and efficient as they can be in tackling Climate Change and Fuel poverty through the energy system. Responsibilities include finance management, budgeting, forecasting, reporting to the board of trustees, producing annual accounts, liaison with auditors and acting in the role of Company Secretary. The role manages a staff team responsible for HR, Health and Safety, GDPR, office management and legal compliance.
The role reports directly to the CEO and is a member of the executive team, sharing collective responsibility to deliver Severn Wye’s work and plan for its future.
The successful candidate will have substantial management and financial experience, with relevant accountancy qualifications, preferably with a proven track record in the charity sector.
In return for your skills and hard work we offer a competitive salary, training and a company pension scheme. If you’re looking to strengthen your career, broaden your experience and contribute to a sustainable future, we’d love to hear from you.
This role will include
- Organisational development and management:
- In partnership with the CEO, the executive team and Trustees, ensuring the development and implementation of the charity’s strategic plan.
- Being an active member of the charity’s leadership team and play a proactive role in the management of the charity.
- Being responsible for financial planning, budget setting and financial reporting.
- Ensuring operational support is effective, to review and develop organisational systems and ensure staff are well supported to be able to work effectively.
Finance:
- Developing and managing the charity’s financial processes, reviewing and developing policies, procedures and systems to ensure sound financial management and control.
- Being responsible for all financial reporting including preparing annual budget, quarterly reports for trustees, monthly management accounts and cashflow forecasting.
- Being responsible for all project fund reporting, income, budget planning, resources and staff planning.
- Preparing for and liaising re annual audit with the charity’s auditors, ensuring the preparation of the annual accounts for audit and ensure compliance with any audit recommendations.
- Overseeing effective financial record keeping and reporting, including to the Board and external stakeholders.
- Supporting the development team with bid writing including developing budgets and providing financial reports for bids or fundraising.
- Adhering to the Financial Regulations and to good financial practice.
JOB DESCRIPTION
Line management:
- Managing a team delivering day to day financial, HR, office management functions.
Operations:
- Overseeing all areas of the charities operational support including responsibility for:
- HR.
- H&S and Safeguarding.
- Office infrastructure,
- Policies & procedures.
- Ensuring compliance with employment, company and charity law.
- Ensuring Operational overhead expenditure is kept within budget.
Governance:
- Acting as Company Secretary, to attend Board meetings and providing secretariat support.
- Supporting the CEO and Trustees in all matters relating to the governance of the charity.
- Making the Annual Returns to Companies House and Charity Commission.
PERSON SPECIFICATION
We are looking for someone with
- Qualified or part-qualified accountant, ACA, CCAB or CIMA;
- Proven experience of organisational financial management;
- Proven ability to think strategically and lead on organisational improvement;
- Experience of managing the HR requirements of an organisation;
- Excellent communication skills both verbal and written, with an ability to communicate and translate complex financial matters to non-financial staff and stakeholders
Desirable skills and experience include
- Understanding of charity accounting, VAT, the charity SORP, the Charities Act, tax, payroll, National Insurance and pensions legislation
- Understanding of strategic risk management, finance audit and internal controls
- Sound knowledge of regulation and legislation affecting charities including H&S, Safeguarding, GDPR.
- Ability to work collaboratively with Trustees, colleagues and external advisors
- Proven experience of leading continuous improvement in relation to finance, HR, IT, & relevant areas
- Experience of managing and developing staff
- Ability to demonstrate a positive approach and to champion organisational change
- Highly self-motivated and able to work autonomously, take initiative and make recommendations to the management team
- Experience of using accounting software (we use Iplicit & Sage Payroll)
- Ability to implement and improve financial & HR management systems
- Excellent Excel skills in formulating and linking spreadsheets
- Commitment to Severn Wye’s charitable objectives, core values and strategic direction
Severn Wye Energy Agency is a charity working in Wales and England with a vision to live in a stable climate with energy for all.
We achieve this by working with people to overcome fuel poverty and act on climate change by putting energy at the heart of everything we do.
We work with residents and households to help them use energy more efficiently and lead healthier, more affordable lives. We work with businesses to reduce their carbon footprint. We work with communities to help them meet the challenges of the future, take control of their energy use and implement ideas that reduce fuel poverty and energy use. We work in research and development to pilot innovative renewable technologies. We work with local authorities, government departments and policymakers to promote environmental sustainability through renewable energy and low carbon development.
We’re looking for someone with a passion for developing digital platforms! The role will be focused on removing barriers to digital engagement through ensuring our platforms are relevant, engaging and accessible.
Our digital platforms are a key strategic enabler for the Guild, from providing our website to showcase our brand story to our membership platform for our student volunteers to manage their societies and groups, how we use and develop our digital platforms is critical to our delivery. Working closely with the Digital Manager, the wider Marketing team, and Student Engagement teams, the Digital Platforms Coordinator will be delivering and improving our digital platforms approach to ensure that they meet the needs and expectations of our student community.
We think this role could be a great fit for someone who is a looking to build their experience and portfolio, or an experienced candidate looking for some part-time work to fit around their other commitments or work. You will have the flexibility to work from home for part of the week, as well as the opportunity to work with our diverse teams on the beautiful Exeter University campuses.
Who are we?
Exeter Students’ Guild is the University of Exeter’s students’ union, led by students for students. We’re an independent charity, offering a wide range of opportunities, services and support to help students get the most out of their unique journeys at university. This includes everything from social activities to making sure things are going well on their academic course. We have over 300 student groups and all of our work is led by, and in the best interest of, our members.
The Guild is a truly rewarding place to work. Our talented and passionate staff make a real difference to the lives of students every single day, working together to achieve the Guild’s purpose: to shape an excellent student experience for all students at Exeter by empowering them to take their place in the world and make a positive difference. We are looking for people who recognise that the Guild is student-led and share a genuine passion for student engagement and empowerment. If you share a commitment to our values and want to be part of a radically inclusive organisation with a seriously exciting future ahead, we can’t wait to hear from you.
What will you bring?
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You’ll have some experience in operationally managing and developing web platforms to meet the needs of their audience.
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You’ll be able to plan and organise digital development projects and work collaboratively with a variety of stakeholders to achieve our digital goals.
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You know how to spot issues and opportunities, apply creative solutions to challenges and apply innovative approaches.
We offer lots of great benefits including enhanced family pay, a huge 27 days’ annual leave plus public holidays, sustainable travel incentives, access to exclusive discounts and perks and a free confidential advice service. We’re committed to helping you achieve a healthy balance between your work and home life through a real commitment to flexible and hybrid working. We also provide access to great development opportunities, including a personal development budget for you to spend on sharpening your skills in whatever wat you choose. We’ll also help you to gain valuable experience, ensuring that you have opportunities to grow your career both here at the Guild and beyond.
Inclusion is central to the Guild. We approach our work collaboratively, empower our people and celebrate our uniqueness. If you’re driven to empower others and achieve great things, you’ll fit right in. Our people are proud of who they are and value each other’s differences, and we are committed to creating a diverse community that is radically inclusive of race, gender, age, religion, identity and experience.
Dates for your Diary
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Closing Date: Monday 8 July 10:00
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Shortlisting: Friday 12 July
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Interviews: Friday 19 July
Please visit our website to download our Candidate Pack for more information before submitting your application via our online portal.
Helping students to Love Exeter.
The client requests no contact from agencies or media sales.
About Us
We’re an independent charitable foundation funded by Lloyds Banking Group. We work in partnership with small and local charities, people and communities, changing lives and working towards a more just and compassionate society.
We want to help charities become more resilient so they can thrive beyond the lifetime of our relationship. We do this is by helping our charity partners identify their development goals, sharing our tools and resources and drawing on our connections with Lloyds Banking Group and other partners.
We are now accepting applications for local Development Partners to bring specific areas of skills and expertise.
The Role
As a Development Partner, you will provide bespoke organisational development support that is tailored to the needs of small charities. Support will be delivered either face to face or online, dependent on the needs of the organisation.
Please note: this recruitment exercise is aimed at people who are independent freelance consultants and not regional/national organisations.
About You
To be considered as a Development Partner, you will need:
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A strong understanding and commitment to Equity, Diversity and Inclusion (EDI)
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Excellent communication skills with the ability to inspire, motivate and confidently work with charity leaders
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Demonstrable ability to offer direction that will successfully deliver results with vision, innovation, and resourcefulness
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Demonstrable experience of working in a charity environment and knowledge of the current challenges faced by small charities
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Ability to manage the momentum of organisational development work, whilst appreciating the constraints of small charities
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Demonstrable skill at building and maintaining effective relationships with clients including strong and open communication
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Strong organisational skills and the ability to effectively manage a portfolio of client work whilst delivering excellent customer service
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Demonstrable facilitation and training skills with the ability to deliver effective and engaging sessions face to face and remotely
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IT literate with experience of using a range of packages including email, databases and online tools for example, Zoom, Teams, etc.
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Demonstrate the Foundation’s values
The closing date for this vacancy is Monday 22 July 2024.
Interviews will be held in the week commencing 02 September 2024.
The Foundation is committed to making our recruitment practices barrier-free and as inclusive as possible for everyone. This includes making changes such as providing note takers during interviews, additional time given for assessments and allowing candidates to use specific accessibility software so that Disabled people or those with long term health conditions can fully participate. We have Disability Confident Employer Committed status which guarantees an interview to Disabled people who meet the essential recruitment criteria. Please refer to our website for more information.
So, if you’re looking to develop your skillset as a Development Partner, please apply via the button shown.
We support small, local and specialist charities across England and Wales.
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The client requests no contact from agencies or media sales.
The London Library is one of the UK’s greatest literary institutions, providing a centre of creativity, inspiration and ideas for 180 years. Well-known members and frequent borrowers have included Charles Dickens, Charles Darwin, George Eliot, Bram Stoker, Rebecca West, Virginia Woolf, Angela Carter, Daphne du Maurier, HG Wells, TS Eliot, Stanley Kubrick and Ian Fleming. Current writers in membership include Kazuo Ishiguro, AS Byatt, Raymond Antrobus, Simon Schama, Hallie Rubenhold, Tom Stoppard, Antonia Fraser, Jessie Burton and Sarah Waters. Nearly all of its collection of around one million books can be borrowed, it offers a vast eLibrary and invaluable postal loans service. The Library is a home for everyone who loves the written word.
The Library is a registered charity and championed by its President, Helena Bonham Carter CBE.
About the role
As a charitable organisation, our members are essential to sustaining the future of the Library and achieving our new five-year strategy.
We have an exciting opportunity for an experienced and self-motivated membership marketer with excellent communication and copywriting skills to help improve member engagement and retention and grow membership at the Library.
Reporting to the Head of Marketing and Communications, you will join a small and busy team in the Membership department. You will implement compelling member-facing marketing communications, activities and campaigns across digital and print platforms that engage member audiences and drive retention rates and growth in line with the retention plan and the Library’s strategic goals.
Supporting the Head of Marketing and Communications, you will work with an external producer and colleagues across the organisation to deliver The London Library Magazine three times a year. You will also design, deliver and analyse e-communications using our CRM and email software and identify opportunities to improve communication content and performance, organise member events, meet our Equality, Diversity and Inclusion aims, and act as first port of call for the media and communications function.
About you
Passionate about creating engaging copy for different audiences and channels, you will have a good level of experience with e-communications, e-software, data reporting and CRMs. You will have a background in membership marketing, ideally within an arts/cultural or charity organisation, and experience in implementing marketing retention campaigns to meet set targets. You will also have experience assisting with the delivery of events and be available to work at Library events as needed.
You will have strong writing skills with attention to detail and an ability to identify and produce engaging stories. You will have excellent communication, interpersonal and prioritisation skills, be organised and plan workload effectively to meet deadlines. You will enjoy working as part of a team while also able to work independently, taking initiative and holding yourself accountable to tasks. Most importantly, you will have a passion for your work, literature, reading and writing, and the work of The London Library; to inspire new ideas that create a unique impact on the UK’s literary and artistic output.
We are a friendly, hardworking team and a welcoming workplace that supports flexible working. In line with the Library’s hybrid working policy, you will need to be able to work onsite regularly to create content and take part in in-person collaboration, with regular evenings and occasional weekend work (with time off in lieu), but you will also have the opportunity to work from home. We aim to be as inclusive and equitable as possible and can discuss specific adjustments and access needs to help make this role fit for you.
If you are excited by the opportunity to use your communication skills to tell the world about The London Library, we would love to hear from you.
Growing Hope is a charity providing free therapy for children and young people with additional needs in partnership with local churches across the UK. We aim to grow hope for children, hope for families and hope in Jesus.
Growing Hope was founded in December 2017 and has a vision to see 20 clinics set up across the UK by 2030. We have three clinics, King’s Cross, Brockley and High Wycombe, and we are currently setting up a fourth clinic in Gateshead and a fifth in Redbridge. Each clinic is a local CIO which runs in partnership with Growing Hope and the local church. We have worked with over 700 children, young people, parents, carers and siblings since we launched. As a national charity Growing Hope has trained over 500 professionals & parents. We are continuing to expand, with the set-up of further local clinics on the horizon.
Growing Hope seeks a highly-motivated and experienced Director of Growth who is passionate about our mission. This position offers an exciting opportunity to lead and develop our Fundraising, Communications, Marketing and Clinic Growth functions. This will provide support for Growing Hope to continue making a tangible difference in the world and ensure the charity’s long-term sustainability and growth. We are looking for candidates who are committed to Growing Hope’s vision and values and can demonstrate these both within their interview and as they complete their job role. Growing Hope values:
Hope - We believe Jesus brings hope to children, young people and families, even in the most difficult situations, and that underpins everything we do.
Community - We are accepting of all and want everyone to know they are seen, heard and belong.
Courage - We are brave, choosing honesty over comfort, and tackling problems because we want to change lives.
Innovation - We are innovative, flexible and creative in our approach, always aiming for excellence.
Generosity - We look out for others and share our time, encouragement, finances and skills.
This role will report to the CEO of the charity and will work closely as part of the Senior Leadership team. The Director of Growth will have oversight of Fundraising, Communications, Marketing and Clinic Growth within the charity. This will involve line management of the Fundraising Manager and Executive Assistant in the team. The charity has a vision to champion accessibility UK wide and to set up twenty clinics in partnership with local churches by 2030, there’s a current pipeline in progress to achieve this. As the charity grows we want to ensure that we have strong financial strategy and growth plans which enable us to achieve our vision. As a small charity, the role will require balancing practical tasks with strategic planning and management. The role will be based in King’s Cross with occasional events outside of the office. We envisage the focus of the role to be split with a 40% focus on income generation, 20% on Clinic Growth and 20% on brand, marketing and PR, all aspects of the role will include leadership and management.
Main Duties and Responsibilities
Duties and responsibilities will be discussed and developed as the charity continues to grow, but will include:
Leadership and Management:
- Working as part of the Senior Leadership team to strategically support the running of the charity.
- Providing line management for the Fundraising Manager, Executive Assistant and other potential members of the team as the charity grows.
- Leading and participating in prayer and worship with the team in line with Growing Hope’s Christian values.
- Ownership of income raising of £710,000 for the national charity with a view to growth each year. In addition to this an income of approximately £100,000 for each local clinic and ensuring that income targets are met across the national and local charities.
Fundraising Strategy & Finance:
- Lead the development and execution of long-term financial plans in close alignment with the charity’s strategic goals from a Fundraising perspective.
- Reporting monthly to the Growing Hope senior team and trustee board on income, forecasts and plans to hit income targets.
- Manging the fundraising, marketing and communications budget lines.
- Oversee the process of forecasting and planning income for analysis of the leadership team and Board of Trustees.
- Support fundraising strategy development and long term planning for growth.
- Explore and implement strategies for ensuring best use of charitable funds, and maintaining financial sustainability.
- Explore and implement innovative strategies to ensure that Growing Hope are raising funds as effectively as possible at both a national and a local level.
Marketing and Communication:
- Overseeing and developing Marketing and Communication strategy across the charity, including PR development, socials and internal and external communications.
- Oversight of projects and campaigns running across Growing Hope.
- Promoting the Growing Hope brand both internally and externally.
- Developing strategies to support staff with understanding and working to the Growing Hope values.
- Oversight of marketing and advertising on behalf of the charity.
- Analysing key marketing performance metrics and using tracking tools to provide market research, forecasts, competitive analyses, campaign results, and consumer trends to formulate actionable insights for the marketing team.
- Formulating unique insights to understand the stakeholders from a marketing perspective.
- Using marketing insights to contribute towards the overall business strategy.
Clinic Growth:
- Supporting the Senior Leadership Team with strategic oversight of the clinic growth process and the vision for twenty clinics by 2030.
- Ensuring good reach of services across the UK.
- Exploring potential partnership for impact across the UK and beyond.
General:
- Sending letters and emails and making phone calls as required.
- Logging all actions on Salesforce database.
- Maintain data protection & confidentiality in line with Growing Hope’s policy.
- Ensure adherence to Safeguarding and wider Growing Hope policies.
Person Specification
The ideal candidate will have a genuine interest in working in the charity sector, an interest in additional needs and inclusion are highly desirable.
ESSENTIAL
This role has an Occupational Requirement to be a Christian, as permitted under Schedule 9, Part 1, of the Equality Act 2010.
- Bachelor's degree in a relevant field.
- Experience in fundraising and strategically achieving income targets.
- Proven experience in a senior operations or leadership role, preferably in a charity or non-profit setting.
- Strong analytical and problem-solving skills with a focus on process improvement.
- Excellent communication and interpersonal skills, both written and verbal.
- Strong working knowledge of HR, finance, IT, risk management and governance best practices.
- A collaborative leadership style and willingness to be a hands-on team player.
- Exceptional problem solving, analytical thinking and decision making abilities.
- Deep commitment and passion for the mission and values of Growing Hope.
DESIRABLE
- Experience, interest in or commitment to a career in additional needs and inclusion.
- Experience working with charities or nonprofits.
Championing accessibility and providing free therapy for children and young people with additional needs, in partnership with local churches
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The client requests no contact from agencies or media sales.