Innovation Manager Jobs

Are you ready to pioneer new ways of driving impact?

Pestalozzi International is seeking a dynamic and creative Fundraising Manager to push boundaries and redefine what fundraising can achieve. This isn’t just another role – it’s your chance to experiment, innovate, and make a lasting mark on a global stage.

In this pivotal position, you’ll explore and validate emerging income streams, shaping the future of fundraising for Pestalozzi. With UK focus initially and expansionary international goals to follow, you’ll have the platform to influence our bold five-year growth strategy.

This role combines strategic vision with hands-on execution. As a key driver of our mission’s success, you’ll work cross-functionally with internal teams and key stakeholders, while leading and inspiring our Senior Fundraising Executive and Digital Marketing Lead. You’ll forge cutting-edge partnerships, build extraordinary relationships, and uncover untapped opportunities to fuel our vision.

If you’re a trailblazer with a proven track record, a passion for innovation, and an unrelenting drive to make a meaningful impact, this is your opportunity to help transform the future of our income generation and make a global difference.

Join us and redefine what is possible.

Main duties/responsibilities:

• Develop new income generation streams from partner relationships including corporates, community groups, individual giving, and legacies, meeting or exceeding income targets.

• Work collaboratively with internal stakeholders to design and deliver compelling premium supporter engagement journeys and exceptional donor stewardship to maximise income and ongoing engagement with the charity.

• Develop and maintain excellent relationships with new and existing  supporters, donors and external stakeholders.

• Manage the Senior Fundraising Executive to develop Events and Next Gen income streams with compelling premium engagement experiences and donor stewardship.

• Manage the Digital Marketing Lead to develop and test online campaigns,  social media and premium quality marketing materials to maximise new supporter acquisition and engagement.

• Network and innovate to develop ongoing new income generation opportunities to support our fundraising and partner trusts on a sustainable basis.

Person Specification:

The successful candidate will be a highly engaging and self-motivated individual who is able to clearly demonstrate the following experience and attributes:

• Significant experience (minimum 8-10 years) of growing new business income from corporate, community, event and individual income streams, with a proven history of achieving financial targets.

• Proactive approach to income generation and identification of new opportunities.

• Persuasive and engaging communication skills, interpersonal, oral and written,  including experience of producing compelling fundraising proposals and delivering partnership presentations.

• Excellent networking, collaboration and relationship-building skills, with the ability to quickly build rapport, inspire and motivate others, internally and externally at all levels.

• Ability to manage and develop the potential of the Senior Fundraising Executive and the Digital Marketing Lead.

• Commitment to our mission and values, with a high level of personal and professional integrity and ethics

• A good understanding of the charity sector (finance, regulations, legislative compliance)

• Must be eligible to work in the UK

You will have overall responsibility for the development and co-ordination of communications for YHF, working closely with the CEO and team on a communications strategy and plan, short video production, publicity and social media exposure of the member programmes and services across Harrow.

Join us in revolutionising how we communicate, engage, and support those who need us most. 

Location: Central Bristol (Hybrid working available) 

Salary: £35,033 (0.8-FT)

Are you ready to make a powerful impact in a brand-new role at a pivotal moment for a life-changing charity? 

Self-Injury Support (SIS) is the UK’s leading charity dedicated to supporting individuals affected by self-harm. We’re entering an exciting new chapter with a rebrand and website launch that will amplify the reach and impact of our essential work. We’re looking for a dynamic, creative, and strategic Communications Manager to join our team and help shape the future of our communications. 

Why Join Us? 

This is your chance to step into a newly created role where you’ll have the opportunity to: 

Develop and implement a comprehensive communications strategy that aligns with our mission and values. 

Launch and embed our new brand and website to attract new beneficiaries, funders, and supporters. 

Lead a communications function that spans digital and social media, public relations, and the production of impactful materials and publications. 

Work in a supportive, fun, and dynamic small team, with opportunities for self-development.

Access to a wide range of benefits and cashback options, plus mental health days to prioritise your wellbeing. 

The chance to make a real difference by supporting a charity at an exciting and transformative time. 

Based in our central Bristol office, with hybrid working options available, we offer 25 days annual leave (plus usual bank holidays), sick pay and NJC linked salary, ensuring a healthy work-life balance. 

What Will You Do? 

In this role, you’ll: 

Develop and deliver the communications strategy, ensuring all campaigns and content align with our mission. 

Collaborate with the wider team to deliver impactful campaigns that engage our beneficiaries and stakeholders. 

Oversee all communications, from managing social media channels to producing branded materials and publications. 

Monitor and analyse the effectiveness of communication channels, using data to refine and enhance strategies. 

Act as a key ambassador for the charity, building relationships with media and other external stakeholders. 

Who Are We Looking For? 

We’re looking for someone who brings creativity, strategic thinking, and hands-on delivery. You’ll have proven experience in communications, ideally in the charity sector, and a passion for making a difference. If you’re a proactive team player with exceptional storytelling and digital skills, we want to hear from you! 

Application deadline: 5.00 pm Thursday 20th February 2025.  

First interviews (online): Wednesday 5th March 2025. 

Digital Content Manager 

Please note a covering letter is required

Reports to:  Chief Executive

Line manages: Marketing and Communications Officer, Trainee Editorial Assistant 

Hours:  35 hours per week (hybrid working options available) 

Term:  Permanent 

Other benefits:  Company pension scheme, Employee assistance programme, Season ticket loan 

About the Association for Laboratory Medicine 

The Association for Laboratory Medicine (LabMed) is the leading professional body supporting the practice and development of science in healthcare and laboratory medicine. 

We are a diverse and inclusive community of scientists, clinicians, innovators, collaborators and researchers. We celebrate the power of science and medicine, the importance of partnership and the value of knowledge in the pursuit of human health and wellbeing. 

We foster the highest standards in laboratory testing and patient care, provide trade union support for all our members, promote laboratory medicine to the wider community and support scientists and practitioners through scientific and training meetings, bursaries and awards. 

Purpose 

As Digital Content Manager, you will oversee and develop LabMed’s digital content across multiple platforms. This role offers a chance to apply your skills to make a tangible impact on healthcare and laboratory medicine, driving engagement and innovation in a meaningful field. 

You’ll lead our content strategy to grow engagement with key audiences, implement creative solutions to build our online presence, and explore new opportunities for revenue generation. You’ll also support LabMed’s core values of inclusion, collaboration, and innovation while managing a small team. 

You will work closely with the Chief Executive, membership volunteers, editorial boards, and the staff team to create impactful content that informs, inspires, and supports our diverse audiences.

Responsibilities 

• Lead the development and implementation of a content strategy to grow audience engagement through the Association’s website, e-newsletter and LabMed News (our member magazine). 

• Manage and innovate the content on Lab Tests Online (our patient-facing site) including supporting the Editor with editorial and review processes. 

• Liaise with editorial boards to ensure our digital content remains insightful and  relevant. 

• Commission, edit, and deliver high-quality content in partnership with editors, contributors, and topic experts. 

• Support the Publications and Communications Committee to ensure consistent quality and alignment with organisational goals. 

• Explore and implement opportunities for revenue generation through advertising and paid content. 

• Produce the Association’s Annual Report and contribute to business planning in collaboration with boards and teams. 

• Supervise the Marketing and Communications Officer, providing clear direction and support. 

• Oversee the Trainee Editorial Assistant until May 2025, creating a meaningful and rewarding experience for them.

• Champion Labmed values of inclusion by supporting diverse editorial boards across our publishing programme. 

• Develop an awareness of work being done by LabMed committees to promote through communications channels

What do you need to have 

• A strong editorial skill set and an understanding of publishing processes. 

• Experience managing, evolving and optimising digital content

• Understanding of user experience (UX), accesibility, and SEO best practices

• A proven ability to develop content strategies that drive audience engagement. 

• Excellent project management skills with the ability to prioritise multiple tasks. 

• Strong stakeholder management and relationship-building skills. 

• Familiarity with revenue generation opportunities within digital publishing. 

• A proactive and enthusiastic approach, with the ability to adapt in a small, dynamic team. 

• Experience leading/supervising colleagues? 

• A commitment to LabMed’s values of inclusion, sustainability, and innovation. 

Our values 

LabMed is committed to encouraging inclusion, equality and diversity in our workforce. We are actively trying to increase the diversity of our staff team. We know that everyone is an individual, so please always tell us what we can do to support you.   

Our values are:    

• We are innovative – promoting new scientific development to improve health and wellbeing. 

• We are inclusive – ensuring that we are open and accessible to everyone. 

• We care for people – helping the healthcare profession deliver better care and providing a healthy and fulfilling environment for our members and their teams. 

• We care for the planet – influencing how healthcare science can minimise our impact on the wider natural world. 

As a Practice and Innovation Manager, you will lead the design and delivery of a range of practice-based partnerships, demonstrator initiatives, and test and learn activities, helping to turn bold ideas into action and shaping the conditions for community businesses to thrive. This will involve working collaboratively with community businesses, governments, organisations, and networks at national, regional and local levels. It will involve a varied programme of work which could include designing a new initiative to tackle barriers faced by community business, managing grant or investment funds to support activity, convening people from different sectors and facilitating discussions/workshops, or acting as a learning partner to test new approaches and share what emerges to influence wider policy and practice. You will work as part of a team as well as with passionate professionals across our organisation to amplify the efforts of community businesses and put them at the heart of a fairer economy. 

We have recently starting embarking on a multi-year data transformation programme to leverage, harness and use data better at Age UK and now we need a Data Platform Manager to help the daily delivery of our platforms across the organisation.

If you have lead development teams who have managed enterprise data platforms, helped drive knowledge and adoption of platforms to colleagues in a complex organisation, and have strong knowledge of Microsoft technologies, please review the job description below for a more exhaustive list of responsibilities and apply.

This is a hybrid opportunity, a blend of homebased and office working. Our linked office for this role is in either London, Blackpool, Devon or Warrington. You would be expected to attend the office around once a month for team days and more often if necessary.

Age UK internal grade - 4LT/4NT.

Must haves:

* Proven track record in implementing and managing enterprise data platforms, specifically leveraging Microsoft Databricks, Dynamics 365, and Power Platform technologies in a substantial organizational setting.
* Demonstrated ability to take ownership of enterprise-level data platforms, including the development of comprehensive internal roadmaps. Strong capability in assessing and implementing new features and products to drive business value and efficiency.
* Driving technology adoption initiatives and providing insightful reports on workplace technology utilisation.
* Understanding of Azure DevOps and modern DevOps practices, including CI/CD pipelines, version control, and automated testing methodologies.
* Expertise in Azure Databricks, including experience with data engineering and data processing workflows.
* Understanding of Microsoft Dynamics 365, including CRM functionality and integration with other Microsoft and third-party services.
* Understanding of the Power Platform suite, including Power BI for data visualization, Power Apps for low-code application development, and Power Automate for workflow automation.
* Solid background in configuration management, identity and access management, and other services related to Databricks, Dynamics 365 and Power Platform ecosystems.
* Experience in managing licensing and costs for Azure Databricks, Dynamics 365 and Power Platform environments.
* Strong attention to detail and excellent customer service orientation.
* A self-starter who can work autonomously and as a team player.
* Excellent verbal, written and presentation skills.

Great to haves:
* Programming experience with Python or PySpark
* Writing structured query language (SQL) or managing SQL databases
* Programming experience with R
* Write stories (or requirements) and maintain a prioritized backlog of platform enhancements.

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

Occasional travel to other Age UK sites to enable performance of the duties and responsibilities and for the purposes of maintaining and updating professional skills and development.

Hybrid and remote working require that the candidate meet these additional requirements:
* Internet bandwidth: 40Mbps minimum * Internet connectivity: Wired / ADSL / Fibre * Stable and safe working environment.

All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Knowledge Management and Learning Senior Manager

Contract: Permanent, Full time, 35 hours per week

Location: The role will be based in one of the following Location where WaterAid works, subject to right-to-work eligibility in the respective countries: London - UK, Pretoria - South Africa, Dar es Salaam - Tanzania, Accra - Ghana, and Stockholm - Sweden.

For the UK Location, we offer a minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.

Salary: Salaries and benefits for different countries will vary in line with the location of the successful candidate and depending on experience. See further details below:

• United Kingdom: GBP 56,249 – 59,602 per year with excellent benefits
• South Africa: ZAR 1,009,626 – 1,376,465 per year with excellent benefits
• Tanzania: TZS 143,500,704 – 179,375,880 per year with excellent benefits
• Ghana: GHS 610,298 – 925,068 per year with excellent benefits
• Sweden: Competitive salary package

About WaterAid:

Want to use your leading skills in Knowledge Management and Learning to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?

We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as Knowledge Management and Learning Senior Manager to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.

About the Team:

The WaterAid Programme Support and Knowledge team provides technical advisory expertise across programme design and delivery.  It ​leads and supports organisation-wide programme learning and knowledge management​, and facilitates knowledge exchange​, fosters and supports internal and external programme and technical partnerships and networks. 

This role leads the Knowledge Management & Learning sub-team focused on developing and supporting the department’s knowledge management, learning and WASH capacity-strengthening strategies, approaches and processes.  It works across the organisation to facilitate the digital curation and management of our programmatic and thematic knowledge.

About the Role:

Knowledge Management and Learning (KM&L) Senior Manager strategically leads and shapes knowledge management and programme learning within the International Programmes Department (IPD), working with senior leadership teams to define, steer and ensure the effective implementation of a department wide KML strategy. 

The KM&L Senior Manager also acts on behalf of IPD and PSK in steering and providing strategic leadership on the department’s contributions and requirements regarding WaterAid’s research agenda, programme and technical capacity development strategy, and external digital communications. 

The Senior Manager strategically works in conjunction with PSK’s senior leadership team to shape and steer approaches and processes for the collation, analysis, and the uptake of programme knowledge, thought leadership, innovation, and learning. The KM&L Senior Manager reports into the Programme Support and Knowledge Director and their key accountabilities are:

• Strategically lead the design of an organisational programme learning and knowledge management strategy, in alignment with the other key organisational strategies and processes such as those for research, external communications and planning, monitoring, evaluation and reporting (PMER).
• Provide leadership and support to IPD and WaterAid in developing an positive organisational culture of learning and effective knowledge management.
• Lead operationalisation and implementation of the KM&L strategy, including shaping and steering the coordination of organisational processes to collate, analyse and disseminate programme knowledge, thought leadership, innovation and learning.
• Lead the development of organisational mechanisms for knowledge exchange and evolution of our approaches including providing leadership to identify specific strategic knowledge gaps.
• Lead the process and methods to develop and maintain WaterAid’s normative frameworks, standards and guidance materials for both internal and external audiences, coordinating with PSK’s and GPAC’s technical and policy leads. 
• Strategically steer and support the Capacity Strengthening Senior Advisor, to drive and support WaterAid's capacity-strengthening agenda.
• Strategically steer and support the IPD’s coordination and interests in the global research agenda as led by the Global Policy and Campaigns department, and steer the effective project management of multi-country programme research projects.
• Lead on the contribution from a KM&L and capacity development perspective within the organisation’s business and bid development efforts by supporting donor engagement, intelligence gathering, and preparation of funding proposals.
• Provide strategic leadership to the team, translated into effective annual priorities, plans and budgets - fully integrated within PSK’s overall plan and linked to the organisational priorities.

Requirements

Essential skills:

• An experienced leader in the area of knowledge management and learning, research and technical capacity development, preferably in the international development sector
• Strong and extensive knowledge management background with a track record of developing effective strategies and approaches for program learning.
• Extensive experience and knowledge of effective knowledge exchange mechanisms and approaches for knowledge evolution.
• Demonstrated ability to lead and design effective applied research initiatives.
• Experience and knowledge of effective capacity development design and delivery.
• Strong IT literacy skills, including designing and maintaining SharePoint or similar information management platforms; and using Microsoft 365 and other web based tools and platforms.
• Experience working in low and middle-income countries.
• Ability to communicate clearly and influence colleagues and peers; ability to work effectively across diverse groups and cultures.
• A self-starter, able to work independently and drive tasks forward to completion, escalating issues where appropriate.
• Working style that reflects WaterAid’s values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation.

Desirable skills:

• Working knowledge of one or more of WaterAid’s working languages (French, Portuguese and Spanish).
• Experience of formation and nurturing of virtual communities of practices and networks.
• Experience of planning, monitoring and evaluating programmes of work.
• Experience of conducting and/or managing research.
• Sound knowledge of WASH and related development issues such as sustainability, rights and equality.

Closing date: Applications will close at 23:59 on 23rd February 2025. Shortlisting and interviews may take place on a rolling basis and the application process will be closed if a suitable candidate is found prior to the advertised closing date of: 23rd February 2025.

How to Apply: Click ‘Apply’ to upload your CV, cover letter and answering the following question within the application form:

• What are your top 3 skills / areas of experience that you feel best demonstrate your ability to excel in this role?

Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries.  All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy. 

Benefits

As an organisation WaterAid is committed to creating an environment where you can thrive and be yourself at your very best. So, in addition to our inspiring global mission and engaging work environment, we have a generous benefit package to help you take care of your health, happiness and wellbeing.

Our Commitment

Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have.  We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.  

Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.

Exciting opportunity for an EDI specialist to join our expanding organisation and support us in the development and delivery of our Equity, Diversity and Inclusion (EDI) objectives to ensure that we improve equity of access to treatment for people who use our services, improve our practice and quality and continue to develop a diverse and inclusive organisation.
 

This is a remote role, you will predominantly be working from home. There will be the requirement to travel to services across England and Scotland, as well as face to face events. There is the possibility for part time hours and flexible working requests.

Phoenix Futures and The Role

The Phoenix Futures Group has more than 50 years’ experience of developing and delivering pioneering substance misuse services. We believe in being the best and that is why we constantly strive to learn and innovate, to challenge ourselves, to adapt and to work together with others who can bring valuable expertise.

• You will help us identify EDI issues and explore and implement solutions to complex challenges.
• The role covers operational issues including making sure that our treatment is accessible to all, the role also covers people and culture issues making sure that our organisation is diverse and inclusive, you will also consider our policy and practice ensuring quality of delivery.
• You will act as an expert advisor to people across the organisation making sure that EDI principles are embedded across all areas of our organisational delivery. You will provide advice and guidance for staff, volunteers, people who use our services and other stakeholders.
• You will be responsible for developing and writing our strategic EDI plans. Researching, delivering and monitoring action plans in collaboration with the senior management team and our specialist working groups.

About you

Reporting directly to the Director of Strategic Initiatives You will:

• Be a self-starter who can also work collaboratively within a multi-functional team and across Directorates;
• Have an understanding of the benefits of creating equity of access to health care and the importance of meeting the needs of under represented groups.
• Have experience of developing and delivering EDI strategies and processes
• Be able to understand data and communicate insight in understandable ways
• Present to small and large groups, remotely and face to face
• Excellent communication and interpersonal skills, with the ability to engage, influence and inspire at all levels

A detailed job description (role profile) is available for download. 

Your Rewards 

• Salary of £43,500 plus potential yearly performance related pay of 8.5%
• Committed to providing a Real Living Wage for you, through accreditation with the Living Wage Foundation 
• 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days) 
• Benefits including season ticket loan, pension scheme and life assurance 
• Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities 
• Continuous training and career development via PXL our dedicated learning management system  
• Access to a 24/7 Employee Assistance programme including telephone and online access 
• A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better. 
• We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.

The Interview

Interviews will be held during early March in London. Full details will be provided to shortlisted candidates.

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Based in London, with options for homeworking in line with Crisis’ Hybrid Working Policy

Contract: 12-month fixed term contract, parental leave cover

About the role

As a Supporter Journey Manager in the Brand, Marketing and Fundraising Directorate, you will design and lead the implementation and optimisation of multi-channel communication journeys to reach, engage, convert, and retain audiences. You will be responsible for managing a small team, working collaboratively across the organisation to apply a test-and-learn approach by continually reviewing and improving touchpoints and end-to-end journeys. You will help the organisation visualise journeys from the audience's perspective, monitor and report on performance, and plan and optimise efforts in pursuit of Crisis’ vision to end homelessness.

As a bold and impactful leader, you will design and develop multi-channel audience journeys, across touchpoints, to achieve objectives across the charity. You will collaborate with data, insight, and evaluation teams to ensure Crisis leverages insight and analysis to maximise supporter engagement and realise income potential. As a champion of audience voices and working equitably you will advance the organisation’s strategic goal to become more audience-led in its vision as it grows support, in all its forms, and communities committed to ending homelessness.

About you

• Proven experience in establishing and managing successful customer experience (CX) functions, from journey design to development and optimisation.

• Equally comfortable with the details of systems and data, while maintaining a clear view of the bigger picture and end-to-end experiences.

• Results-focused, with experience in setting up measurement frameworks and driving a culture of continuous improvement.

• Background in customer experience, email and/or direct marketing, with practiced expertise in working within a devolved operating model environment.

• Influential leader, skilled in convening and facilitating meetings and workshops with senior stakeholders to drive decisions and outcomes.

• Proactive and inclusive leader with the ability to unify diverse disciplines and cross-functional teams toward common goals and shared priorities.

• Committed to equality, diversity, and inclusion, with a vision to end homelessness.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including: 

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. 

• Pension scheme with an employer contribution of 8.5% 

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay.

• Flexible working around the core hours 10am-4pm 

• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 23 February 2025 23:55

Interview process: Competency tasked interview with presentation task.

Interviews will take place on Tuesday 4 March 2025 at our offices in London, E1.

Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.   

Registered Charity Numbers: E&W1082947, SC040094 

Against Malaria Foundation (AMF)

Senior Operations Manager

Full time

Job Description

AMF profile

Against Malaria Foundation (AMF) was founded in 2004 and is a charity that fights malaria in a highly effective, accountable and transparent way.

We do this by purchasing and distributing multiple millions of long-lasting insecticide-treated nets (LLINs) at a time in nationwide universal coverage campaigns. This is the most cost effective way of preventing malaria. AMF receives donations from the public and in the current financial year to date have received over US$125m. AMF is particularly data-focused and monitors and reports on net use and drives and supports innovation to improve the effectiveness of malaria programmes.

AMF is the world’s third largest funder of nets.

AMF has been rated a top charity for all of the last 16 years by independent charity evaluators GiveWell and The Life You Can Save who focus on cost-effectiveness and impact.

We are a team of thirteen highly motivated individuals with different skills and experience. Each person has an important role to play. All team members work remotely with constant communication between them. While the team is small, the impact is big - our net distributions protect millions of people. Our largest programme is in the Democratic Republic of Congo (DRC), where we are funding 55 million nets to protect 100 million people for distribution during 2024 to 2026. We have ongoing multi-million net programmes in other countries including Chad, Guinea, Nigeria, Togo, Uganda and Zambia.

Role Description

Our activities and commitments are steadily increasing, and 2025 and 2026 will be particularly busy years of distributions, with over ~100m nets planned for distribution. In light of this, AMF is recruiting a Senior Operations Manager to join the operations team and play an important role in ensuring the success of the net distributions. We are looking for someone who has strong interpersonal and intellectual skills who is able to work collaboratively. The ideal candidate will be comfortable taking on significant responsibility by leading on several of AMF’s programmes.

The role will include involvement in all stages of a distribution campaign (pre-agreement, net procurement, post-agreement, during distribution, and post distribution) across two main areas:

1. Work with National Malaria Control Programmes (NMCPs)
2. Work with AMF’s independent monitoring partners

Further information

The Senior Operations Manager will lead on several of AMF’s programmes. They will work closely with NMCPs, in country partners, AMF independent monitors, the AMF Operations and Technology teams to ensure the success of AMF distributions.

More specifically, they will manage the distributions through the following stages:

1 - Pre agreement

• Establishing the funding gap
• Establishing the net need, malaria burden, insecticide resistance data
• Working with the Ministry of Health to negotiate and put in place an agreement for the programme

2 - Net procurement

• Working with AMF’s procurement lead to order nets in time for the distribution

3 - Post-agreement

• After signature of the agreement, working with countries to put in place the plans for key elements, in particular: electronic data collection, 5% re-visits, net tracking
• Tender for and select an independent partner for distribution monitoring, and work closely with this partner that will be AMF’s eyes and ears in country

4 - During the distribution

• Track information coming from monitoring partners
• Analyse with the Head of Analytics registration and distribution data and take actions if needed
• Account for all AMF nets

5 - Post distribution

• Tender for and select an independent partner for post distribution monitoring, and work closely with this partner to carry out surveys at 9, 18 and 27 months post-distribution
• Share results with in-country partners and encourage appropriate actions to be taken

Through these stages, it will be important to maintain strong relationships with the key partners, notably the National Malaria Control Programmes, distribution partners and cofounding partners to ensure that distributions are carried out according to the agreements signed between the Ministry of Health and AMF.

These relationships will ensure that solutions can be found constructively to issues that arise during implementation of AMF’s programmes. Aside from the areas above, there will be other work related to AMF Group Operations, dependent on the candidate’s skill set.

Characteristics of the successful candidate

We are looking for someone who has strong interpersonal and intellectual skills, who works collaboratively in a team and relishes responsibility and the opportunity to learn and develop their abilities. The ideal candidate will be motivated to help improve the lives of those affected by the wider impacts of malaria.

Required

• Fluent French and English
• Excellent interpersonal skills to build and maintain strong working relationships
• Strong analytical skills and be able to use Excel confidently
• A self-starter who is highly organised with the ability to work independently and manage working time effectively
• Strong project management skills and comfort handling meetings with senior staff
• Comfort in dealing with and learning about financial matters, willing to examine budgets in detail
• At least four years work experience. The skills and potential of the candidate take priority over prior experience and we welcome applications from a range of backgrounds and experiences.
• An interest in driving down malaria rates through procedure changes and the use of technology

Of interest (but certainly not required)

• Experience working on projects based in Africa or in international development
• Malaria knowledge or background in malaria prevention or other global health campaigns  

Other role details

Reporting to: Operations Director

Location: Remote working within Africa/UK/Europe time zones (all the AMF team work remotely), with a preference for UK based. Please note that applications from outside these time zones will not be reviewed.

The cost of any co-working office space will be covered by AMF. For those living outside London, trips to London during the first three months are encouraged to spend time working with the Operations Director and AMF team.

Initial salary: £50,000 to £60,000

Company contributed pension scheme

25 holiday days per year + bank holidays

Candidates are expected to have a fully functioning computer or laptop of at least moderate specifications and reliable internet connectivity.

Travel: travel to Africa will be expected. Trips are planned flexibly in discussion with the team. The number and duration will vary year on year, and range from approximately 4 to 8 weeks per year.

Equal opportunities

AMF is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Applying

Applicants should send a) a one-page cover letter explaining why they are interested in and suitable for the position, and b) their CV to senioropsmanagerH2G6 @ againstmalaria . com

Early applications are encouraged as we will be reviewing applications on an ongoing basis. 

Role Title: Program Manager

Contract Type: Regular

Reporting To: Director, Programs

Program/Department/Unit Name: Programs

Location 

Washington DC or New York

Team Name: Normalizing Migration

Opportunity Description 

The Normalizing Migration opportunity focuses on building new pathways for legal migration to help the world’s most vulnerable people relocate to safety and prosperity. We aim to do this in ways that mitigate threats to democracies by devolving power to local actors, building public confidence in inclusive immigration systems, and diminishing the ability of authoritarians to use migration as a wedge issue. We build support for legal pathways across diverse constituencies​, seeking to understand and shape public attitudes and foster a less divisive, more inclusive, and coordinated movement to influence and hold governments accountable for increasing legal pathways for vulnerable migrants. We also pilot innovations in technology and policy that drive power to the local level​, creating policies and systems that empower local actors to support and sponsor migrants in growing numbers, generating proof that more functional migration systems are popular and possible.​

The aim of opportunities is to dynamically organize staff, strategies, and budgets around the demands of each opportunity. It balances the need for sustained attention to complex problems and demands rigorous planning and evaluation, while also providing leaders with the autonomy to pursue radical ideas and approaches.

Role Purpose 

The Program Manager will be responsible for day-to-day liaison and coordination with grantee and partner organizations in the United States. The Program Manager will play a critical role with implementing the opportunity, which may use a variety of OSF’s strategic capabilities, including advocacy, impact investing, strategic litigation, in addition to grant making. The expectation is that the Program Manager is a subject matter expert in the specific opportunity and/or related topics.

Key Responsibilities 

As Program Manager, you will: 

• Partner with the Director of Programs to design and implement strategic opportunities, monitor progress, and assess outcomes

• Build and maintain relationships with grantees and partners across sectors, while also coordinating with OSF colleagues to deploy all the tools at our disposal and to advance the institution's strategic objectives

• Play a critical role in ongoing strategy development and drive complex initiatives by making proposals, suggesting alternatives, and coordinating partner contributions to advance collective goals

• Exercise considerable discretion and work with a high degree of intellectual independence

• Lead day-to-day grant management, including proposal review, processing, payments, reporting, and compliance with OSF standards and regulations

• Manage consultant contracts and provide regular status updates on implementation, risks, and opportunities to the Director

• Work with leadership to maintain grant-making practice aligned with OSF's approach to grant-making and in compliance with organizational and external standards and regulations

People Responsibilities (Total Team/DRs 

No 

Key metrics 

N/A 

Key internal relationships 

Director, Programs; Managing Director, Programs; Network Grants, Special Advisors, Senior Advisors, Grants Management, Operations

Key external relationships 

External Partners 

The ideal candidate

• Substantial expertise in US immigration, particularly in legal pathways, welcoming infrastructure for newcomers, and building diverse coalitions for immigration and refugee protection

• Proven track record leading complex, multi-year social and political change initiatives, including strategic planning and cross-functional team management

• Background in managing multi-stakeholder partnerships and in building novel coalitions that go beyond the civil society, such as with faith groups, the private sector, unions, and community organizations

• Experience using diverse tools including grantmaking, advocacy, litigation, and communications to execute strategies

• Demonstrated ability to build and maintain partnerships across geographies and sectors—government, civil society, private sector, think tanks, academia, or multilateral organizations Build and maintain relationships with grantees and partners across sectors, while also coordinating with OSF colleagues to deploy all the tools at our disposal and to advance the institution's strategic objectives

• Strong relationship management skills, particularly in navigating complex and sensitive topics

• Ability to maintain high performance while adapting to change

• An excellent written and spoken knowledge of English

• Fluency in other languages, especially Spanish, would be an asset

Functional Competencies:

• Design and manage complex, cross-partner/program projects, effectively coordinating stakeholders, timelines, and budgets

• Generate and analyze strategic insights through research, pattern recognition, and stakeholder input to drive management decision-making

• Build and maintain strong networks across public, private, and NGO sectors, promoting strategic cooperation and strengthening movements

• Identify opportunities for synergy and address capacity gaps across fields while demonstrating genuine commitment to partner organizations

Personal Competencies: 

• Build consensus across diverse stakeholders while demonstrating cultural sensitivity and adaptability in different settings

• Work independently with high tolerance for ambiguity, risk, and frequent adaptation

• Embody OSF's core values of humility, collaboration, respect, inclusivity, and integrity

• Willingness to adjust working hours to accommodate calls and discussions with colleagues and partners across geographic regions

• Demonstrate commitment to continuous learning in diversity, equity, inclusion, antiracism, and social justice

What we offer

• Exceptional opportunities to learn, grow, and make an impact; from a generous annual professional development allowance for every employee to onsite training and learning conversations with visiting experts.

• Excellent benefits and perks to promote well-being and a healthy work-life balance, including:

  • Generous time off, as well as our standard Open Society close at year-end (where vacation days are not required) and flexible work arrangements.

  • Employer-paid health insurance and dental plans for individuals and families (no employee contribution required).

  • Exceptional retirement savings plan (non-contributory for employees) and life insurance.

  • Progressive paid parental leave, reproductive and family planning support, and much more.

  • Free, healthy, world-cuisine-style lunches or tokens (where our office does not have the scale for café facilities).

• A commitment to nurturing a diverse and inclusive workplace, so you can bring your whole self to work and make a positive impact.

Who we are  

Open Society Foundations aim to establish vibrant and inclusive democracies where governments are accountable to their citizens. Our operating model organizes grantmaking around specific, time-limited projects, developed alongside support for established partners, enabling us to respond swiftly to emerging needs. We are committed to promoting human dignity, equality, and rights; reimagining democratic ideals and practice; and advancing equity in governance systems. 

Guided by our founder’s values and the belief in the art of the possible, we engage directly with global entities, individuals, and policymakers through grants, advocacy, impact investing, and strategic human rights litigation to drive positive change. At the heart of our mission is a deep commitment to rights, equity, and justice, inspiring every action we take. 

Additional information  

Open Society Foundations is an equal opportunity employer. We are committed to building an inclusive workforce that reflects the communities we serve. We actively seek applications from talented individuals across all backgrounds, identities, and lived experiences—particularly those from marginalized and underrepresented groups. Each candidate is evaluated solely on their unique qualifications, without discrimination based on race, age, sex, religion, ethnic origin, nationality, gender identity or expression, sexual orientation, disability, pregnancy and maternity, or any other legally protected characteristics. Reasonable adjustments are available for candidates with disabilities. 

Subject to local laws, regular employment contracts may be converted to fixed-term contracts to align with the intended duration of the employment for the purposes of working on that opportunity; or alternatively the current permanent contract will be kept in place, with a side letter confirming the duration of the assignment to the time-limited project.

The salary range for this role in the U.S. is $136, 000 - $150, 000 (USD). The final offer is influenced by a wide array of factors including but not limited to skill set and level of experience

Competitive rates of pay apply.

Open Society Foundations is committed to advancing diversity, equity and inclusion, and to building a diverse staff that reflects the movements, issues and communities that our mission serves. Candidates from all underrepresented backgrounds, identities and communities are encouraged to apply.   

We are committed to providing reasonable accommodations to applicants and colleagues with disabilities.

The Guildford Institute is looking to recruit a full-time Programme Manager as maternity cover to manage and administer our eclectic course programme, alongside our room hire offering.

What is The Guildford Institute and What Do We Offer?

The Guildford Institute is an educational, community charity based in Guildford town centre. On offer is a wide-ranging programme of events, room hire facilities, a vegetarian restaurant and a library complete with a historic archive. The Institute has operated from its Grade II listed premises for over 130 years.

Some of the key benefits of working at the Institute include:

• The post-holder will work within a small, friendly team environment
• Varied job role that provides opportunities for development and plenty of scope for original ideas and input
• Ability to interact with a vast number of local community members
• Generous annual leave allowance
• Central Guildford location
• Training & professional development opportunities provided

Key Responsibilities of the Post-holder  

The Programme Manager will be passionate about the Institute’s aims of providing cultural and social opportunities for the local community.

The points below identify some of the post-holder’s core areas of responsibility:

• Management and facilitation of the Institute’s courses. The post-holder will take responsibility for all aspects of planning and delivery of the main focus of the Institute’s adult education programme – the courses. This entails seeing courses through from concept, liaising with tutors, gathering and editing copy for publicity purposes, down to practical elements on the day of delivery. The post-holder will work to ensure the continuation of current courses, whilst also having the opportunity to add new courses to the programme in line with the organisation’s aims.
• Management of the Institute’s room hire function and events diary. Holding responsibility for the Institute’s room hire bookings, the Programme Manager helps to bring in vital additional income for the organisation. In managing the Institute’s events diary, the post-holder has a hand in organising every activity that takes place within the building, as well as maintaining the important balance between the courses on offer and room hire options available to local businesses and community organisations.
• The post-holder also carries line management responsibility for our small team of stewarding and caretaking staff.

What We Seek in You

• A passion for and commitment to the aims and the work of the Institute and an enthusiasm to build on recent developments to the Institute’s programme
• An ability to plan, prioritise and organise in order to meet competing deadlines
• A keen attention to detail
• Excellent customer service and interpersonal skills in order to build up positive relationships with tutors, room hirers and regular clients
• A flexible, adaptable approach is essential

Full Person Specification details can be found within the Job Description.

The Guildford Institute welcomes applications from individuals from all sectors and backgrounds.

Key Information & Application Method

This is a maternity cover position, which is expected to last approximately 12 months. It is hoped that the successful candidate would be available to start in April. This position is a full-time, office-based role.

Please view the Job Description for full details of the position.

Salary: £30,000 - £31,000 per year.  

To apply, please send us a copy of your CV together with a short (1-page) covering letter highlighting why you'd like to work for our charity plus how your skills and experience relate to this role. 

SUMMARY

This maternity cover role will be responsible for the Lab's internal workings - people, culture, ways of working and operations. As an Executive level role, it will share overall responsibility for the Lab’s impact with the other members of the Exec (CEO, COO, Director of Programmes and Campaigns).

The role will be specifically responsible for:

• the people function, including team days, our annual retreat, and internal communications, as well as Human Resource management and our staff handbook),
• programme support, including stewardship of our Monitoring, Evaluation, learning and Planning system),
• coordinating the team’s fundraising work, and
• managing other areas of our operations, such as IT and infrastructure, including our new CRM system.
• The post-holder will be responsible for line managing the Operations Manager.

The post-holder will work closely with the COO, who will be leading on finance and governance. Together, they will be responsible for drafting the plan for the Lab’s Operations function in 2026.

This post is a 13 month fixed term contract, running from mid-May 2025 to mid-June 2026.

LOCATION

The team work remotely for the majority of the time, but as this role is responsible for people and culture ideally you will be able to attend monthly ‘team together days’ in London (travel paid if outside of London area) as well as an annual two-night retreat elsewhere in the UK in November. However, we don’t want this to be a barrier to applicants, so you can let us know at the interview stage if this would not be possible or will cause you challenges.

RESPONSIBILITIES

People: Ensure we recruit, retain, support and nourish a strong staff team and maintain a culture that reflects our values of ambition, collaboration and empowerment.

• Lead implementation of the Lab’s people and human resources strategy (together with the COO), in line with our core values, to maximise the team’s contribution to our mission (including team structure and roles, recruitment, onboarding and retention, staff handbook, and professional development).
• Develop and hold our team culture (together with the COO), aligned to the Lab’s core values, and ensure that the organisation maintains an effective, efficient and human working environment. Help ensure that we live our commitment to diversity, equity, inclusion and justice, in general as well as in areas that fall under your remit.
• Lead internal communications, ensuring that the team are informed about and involved in new developments as appropriate, including planning and coordinating team away days through the year.
• Support effective management of staff: Line manage the Operations Manager. Support Heads of Programme and others to develop and manage staff and freelancers, ensuring that we treat all our people fairly and responsibly.

Operations: Oversee effective systems and support colleagues who manage those systems.

• Oversee and support the Operations Manager to ensure that our core processes run smoothly; we have the infrastructure to support our growth, including office space and IT, and supplies; and that they are able to effectively support the programme team with reports, events and other projects.
• Oversee the Lab’s fundraising process, including identifying and researching potential new funders, maintaining our overview of our fundraising pipeline, funder timelines, monthly priorities, and record keeping. Support the Lab team to manage funding proposals and coordinate the development of funding proposal budgets, working closely with programme leads. Ensure funding reporting requirements are met, including supporting programme leads to draft programme reports, and the Finance Manager to prepare financial reports.
• Coordinate and oversee the Lab’s Monitoring, Evaluation, Learning and Planning system ensuring the team have what they need to complete the various elements, meet deadlines, and get the most out of the process. [RSS1] 
• Ensure high standards of information management across the organisation, enabling staff to share and access resources, insights and know-how. This includes maintaining high standards of data protection and privacy that embody the Lab’s commitment to responsible use of data, and maintaining the Lab’s new CRM system. 

Executive Team support: you will be a collaborative and engaged member of a strong executive team.

• Lead and manage organisational development projects to ensure that the Lab has effective, appropriate operational policies and processes, and that staff understand and implement these policies and processes.
• Be a collaborative, engaged and supportive colleague and be willing to take on or change responsibilities to help the organisation operate effectively, including offering general support to the other members of the Exec as needed.

YOUR PROFILE

Ideally you will have the following key skills and experience, but we know that all candidates will vary and we are looking for the best fit, not the perfect unicorn.

We hope you will:

Be a caring, collaborative and effective people manager, team player, and organisational culture builder committed to creating an ambitious, collaborative and empowering culture.

• You will love supporting others to succeed, helping them to learn and grow, and develop their resilience and self-care, but also to support and care for people when work or life are difficult.
• You will have experience and a passion for ensuring recruitment, induction, personal development and other processes and culture work to attract, recruit, retain and support high quality, committed staff.

Be a well organised project and function manager with a strong understanding of systems and operations, supporting the team, board and CEO to keep on top of organisational systems such as monitoring, evaluation, learning and planning (MEL-P) and fundraising, as well as day-to-day coordination of various other processes

Have a strong commitment to the vision, aims and values of the Lab.

• A desire to work in a collaborative, empowering and ambitious organisation, and develop the Lab’s culture with care, sensitivity energy and good humour, taking pride in enabling others to succeed.
• Demonstrable dedication to equity, diversity, inclusion and justice and an understanding of intersectionality.

See the full job pack (including interview dates and information) and apply via the link.

We're looking for an experienced, proactive, and resourceful Repairs Maintenance Manager located at our Head Office in Caledonian Road, Islington.

£50,000.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Look Ahead Care and Support own and manage a mixed portfolio of properties across London and the Home Counties. The organisation accommodates customers with a range of support needs.

The Repairs Manager will work as part of the Property Services team. Assuming day-to-day responsibility for the oversight and coordination of all repair and maintenance activities across all tenures (Supported, Unsupported, Intermediate and Market Rent).

Responsible for working collaboratively with the Customer Contact Centre to facilitate the timely and efficient completion of repairs and maintenance tasks in accordance with established standards and regulatory requirements. Offering technical expertise, whilst being a lead escalation for Contractor Management and Commercial Meetings.

The Repairs Manager ensure the timely and efficient completion of repairs and maintenance tasks in accordance with established standards and regulatory requirements.

Your exceptional organisational skills, technical expertise, and ability to communicate effectively with both internal teams and external stakeholders will be vital to your success in this role. In addition to reporting to the Head of Repairs and Voids Maintenance weekly on the current position of the department in respect of Contractor Performance, Invoice Processing and Customer Satisfaction; you will maintain Line Management responsibility for the Repairs and Voids Property Inspector and Repairs & Invoice Admin and further development of any additional administrative staff.

The working hours for this role are 9.00 - 17.00, Monday - Friday.

For a full job description, please visit our website jobs.lookahead.org.uk and search REQ006044

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll bring:

Commitment to Value for Money and Quality Standards.
Can-do attitude.
Approachable and open behaviour.
Highly organised, can work with clear timeframes and good attention to detail.

Essential:

A demonstrable commitment to deliver exceptional customer service.
Ability to promote best practice in Repairs, Voids and Asset management.
Experience of specifying Repairs and void works.
Experience gained from within a building/construction environment, with knowledge of regulations in Health & Safety; Repairs & Maintenance.
Excellent communication skills (both written and verbal) with a proven ability to influence and gain credibility with senior stakeholders and customers.
Undertake regular CPD (Continuing Personal Development) in construction related subjects.
Strong IT Skills - Microsoft Office - minimum Intermediate level.

Desirable:

An HND or equivalent in construction or building studies.
A Full UK Driving Licence.
Knowledge of construction techniques.
Knowledge of building standards regulatory requirements in relation to repairs and maintenance.
Demonstrable knowledge of construction Health and Safety regulations.
Working knowledge of NHF Schedule of Rates (SOR's)

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.