Information Jobs

About the Operations and Facilities Assistant role

We are seeking an Operations and Facilities Assistant to work closely with the Senior Operations & Facilities Manager to ensure the effective and efficient running of the organisation’s administrative systems and day to day activities.

This role supports the work of the whole organisation – acting as our receptionist, as well as supporting on a wide range of administrative tasks across HR, systems, IT, and building management.

The Operations & Facilities Assistant will often be the first point of contact for the internal Helpdesk, playing a key role in responding effectively to enquiries, as well as supporting key projects within the Operations and Facilities team.

About you

We’re looking for someone with excellent organisational and interpersonal skills and well as good project management abilities. You’ll need to be able to manage multiple competing priorities, have strong research skills, and be keen to learn and innovate. You’ll be a good problem solver and have strong judgment as well as an awareness of risk. You’ll need to have good resilience and self-care, and be prepared to work in an environment where abuse and violence are regularly talked about. You’ll need to understand the impact of trauma and how that affects our frontline staff.

At Galop, we believe that life should be safe, just and fair for all LGBT+ people, and that includes our staff in the workplace. We believe in equity and understand the importance of inclusion for staff with a wide range of lived experience. No matter your age, race, faith, orientation, gender identity, disability, or class, we want you to feel welcome here. To that end Galop has a multi-year Equity, Diversity, and Inclusion plan in place, currently focusing on equity and inclusion for trans and BAMER members of staff. We are committed to listening and learning, and to constant improvement. We believe it is our job to make sure that all our staff, particularly those from minoritised backgrounds, feel welcome, safe, and able to thrive at Galop.

For more information about this role, including the essential and desirable criteria, please download the attached job description.

Location

Galop’s offices are located in London. This role will be hybrid, 3-4 days working in the office, 1-2 days working from home.

Hours

Full time (35 hours per week)

Contract

Permanent.

Reports to

Senior Operations & Facilities Manager

Salary

£26,030.63 - £28,309.92 (including an inner London weighting of £4,129.42)

The closing date for this role is 28th July 2024 at 23:59. Interviews for this role will be held on the 7th and 8th August 2024 at the Galop offices in central London. 

Please visit our website to apply. 

At Bexley Voluntary Services Council (BVSC) you will find a team who are absolutely committed to supporting a strong, sustainable, and influential voluntary and community sector that can make a positive impact on people’s lives in Bexley.

We work hard, we help each other and go out of our way to help others and find solutions rather than focusing on problems. We are positive and proactive and, although absolutely focused on our areas of expertise, we work as a team so that BVSC is the best it can be. Above all, everything we do is to strengthen our local Voluntary and Community Sector (VCS).

Community Connect is a well-established Social Prescribing service and you will empower and support residents to access charities, community organisations and groups to enable them to improve their own health & wellbeing. You will work closely with local organisations and healthcare professionals to continue to develop the project and provide the best service to residents.

Duties and Responsibilities

• Be responsible for incoming resident referrals. You will meet with the resident, understand their needs and what matters to them to develop a personalised action plan to provide relevant support.
  
  
• Be responsible for referring patients to onward voluntary and community groups for continuing support to their health and wellbeing.
  
  
• Provide ongoing support to the resident for approximately four sessions, which could vary from follow-up phone calls or attending appointments with the resident, centred around what is best for the resident. 

• Be responsible for developing exit strategies and ensuring residents are receiving appropriate support, and aware of the right services before discharge.
  
  
• Actively feedback key themes and insight to ensure continuing development and support of Bexley’s Voluntary Sector.
  
  
• To assist in maintaining the database of local services and activities in Bexley.
  
  
• Meet residents in a variety of locations including community locations in Bexley and Bexley GP Practices.
  
  
• To provide regular updates and reports on caseload management, ensuring that the CRM system is kept sufficiently up-to-date and records all information accurately.
  
  
• Work in partnership with GP Surgeries, including providing patient updates, regular outreach sessions and attending multi-disciplinary meetings.
  
  
• Be a champion of Social Prescribing, and the voluntary sector, locally, regionally, and nationally. 

•  Undertake any other duties and tasks which may reasonably be required, as discussed with line-manager.

• Adhere to and actively implement BVSC’s policies and procedures such as Equality and Diversity, Health & Safety and Safeguarding.

• Identify, report, and monitor any safeguarding risks and concerns for Children, Young People, and Adults.   

•  Commit to undertaking any training considered necessary to ensure and develop own knowledge and skills to effectively deliver the role.

These are the normal duties which are required of the position; however, we do require that all staff be flexible and may be required to perform other duties to ensure the efficient running of services. It is envisaged that this post will be community based but this will be regularly reviewed.

Person Specification

We are looking for people who demonstrate personal qualities that are consistent with our organisational values, who have the right experience and skills for the role.

Skills and Experience

• Experience of working in a person-centred way in any health or care services
• Experience of working within a framework of confidentiality and with access to sensitive personal data
• Excellent interpersonal skills with experience of working with people from diverse backgrounds.  Ability to build rapport with a wide range of people demonstrating empathy and understanding
• Be kind, approachable and empathetic in your approach to supporting residents with their health and wellbeing
• Excellent IT skills including previous use of Microsoft Office (especially Microsoft Excel) and CRM database systems.
• Committed to improving lives and communities
• Excellent communication skills, enabling you to confidently receive referrals on the phone & email; extracting relevant information whilst ensuring people feel supported and informed
• A creative problem solver and able to prioritise a varied workload, managing conflicting priorities to meet deadlines
• Have access to own transport  (car, motorbike or bicycle) and able to travel efficiently across the borough
• Able to work on your own initiative and meet deadlines
• Enthusiasm, flexibility and a positive ‘can do’ attitude

Desirable

• Existing knowledge of local voluntary sector services and resources and understanding of Health and Social Care Services
• Understanding of health inequalities and wider determinents of health, particularly within the North of Bexley borough including; Thamesmead, Belvedere, Erith, Slade Green
• A health or social care related qualification

This position will be subject to satisfactory references and DBS check

We are looking for a full-time administrator to support the smooth running of the Education and Training Department. Duties include general office administration such as diary management, preparing and circulating reports ahead of meetings, taking minutes and supporting the department with various education and outreach activities.  This post also provides administrative support to the Director of Education and Training.  There will be a requirement to occasionally work in the evenings and at weekends.

What we need:

We need an experienced administrator with effective communications skills, a high standard of IT literacy and excellent attention to detail.  You should have proven experience of minute taking and financial reconciliation. Previous experience of working in a membership organisation is desirable.

About us:

The Inner Temple fulfils its role in training and supporting both student and qualified barristers through Education and Training activities, which are arranged by a dedicated Education and Training Department.  Our work covers:

• supporting students in schools and colleges, and prospective Bar students with a specific focus on equality, diversity and inclusion;
• scholarships for the law conversion course, vocational training, disability grants, pupillage and internships;
• the training of its student members (alongside the approved education and training organisations that provide the vocational qualification component);
• advocacy training for pupils and new practitioners;
• continuing professional development for established practitioners;
• support schemes including mentoring, marshalling and mock interview schemes.

What we offer:

A generous non-contributory pension benefit, private health insurance, free lunches at work when the Inn’s kitchens are open, a taxed daily luncheon allowance provided when they are closed, season ticket loan or Cycle to Work scheme after passing probation, 25 days’ annual leave and hybrid working

How to Apply:

To apply, please go to our website to download further information about the job and an application form. Then, please send your completed application form to the email address stated on our website.  Please note that we will not accept CVs.

The Inn welcomes all applicants, especially those from under-represented groups to apply. Please also complete the equality monitoring form.

Please note that applicants need to demonstrate they have the right to live and work in the UK.

If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants. 

We are looking for someone who would enjoy the challenge of leading a team of staff who have lived experience of many of the issues facing children and young people on the estates of Eltham.

Superkidz Community Trust was founded in 2001 and over the years, has provided children and young people with a safe space to play and to interact with adults who have the time to listen to them. We have developed a model of engagement, Transform Group and Individual Mentoring (TGIM), that puts interaction at the heart – not simply providing activities but ensuring that there are sufficient adults around to engage the young person in conversation and the chance to express worries, self-doubt and concerns.

All our workers are drawn from the local community and many have been beneficiaries of Superkidz themselves. Most have lived experience of the issues facing our young people.

Following the retirement of our founder and Manager, Nick Russell, the Trustees are looking for a leader who will take the charity forward, support staff and help them to feel secure and confident in their abilities, while setting high standards in the workplace.

The information provided in this job description is given to ensure that the post holder has the best opportunity of understanding what is required to be effective in the post. It is not intended to be prescriptive in every detail and it is expected that the postholder will be as positive and flexible as possible in using this as a framework.

Job Description

Key accountabilities:

The Manager will:

· Be an integral member of the team delivering Superkidz day to day activities and groups.

· Following consultation with staff service users and the Board prepare a strategy, financial and operational plan that best delivers impact in line with the TGIM theory of change. This should include locations, staffing, activities, income generation and should be fully costed.

· Lead the organisation in the implementation and further development of this strategy in consultation with the Board.

· Proactively use quality and impact information and strategic analysis to inform the development of new programmes of work that improve the lives of beneficiaries.

· Ensure that systems and processes are in place to manage, monitor and report on all compliance issues including; safeguarding, health and safety, and risk.

· Take accountability for financial decisions that protect the charity’s funds, ensuring the charity is sustainable and fulfils the requirements of the relevant regulatory bodies.

· Ensure that there is an appropriate funding strategy in place to secure the greatest possible diversity of income, through commissions, grants, donations, fundraising and social enterprise trading, and lead on the delivery of subsequent plans.

· Lead on the effective management of all aspects of Superkidz services and staff team, ensuring that staffing systems and procedures are up to date, regularly reviewed, and fulfil legal requirements.

· Oversee and lead on the development of staff to ensure that all teams and individuals have the opportunity for development and can work at the highest level of performance. Mentor and cultivate the existing skills of staff, providing them with a platform to grow.

· Ensure that all Superkidz services are delivered in line with all external and internal quality standards and in line with commissioners/funders requirements.

· Develop and lead on a marketing and PR strategy that promotes Superkidz, raises awareness, and increases client and funder engagement.

· Develop and lead on an effective communications strategy, both internal and external.

· Lead on the strategy to assess and develop opportunities for collaborations, alliances, and partnerships that deliver increased impact and lead to financial sustainability.

· With the Fundraising Liaison Manager, demonstrate leadership in key strategic relationships with public bodies, funders, corporate sponsors and other external stakeholders, through a range of communications, networks and events.

· Ensure full, timely, accurate and effective communication with the Board of Trustees and any sub-committees of the Board.

· Ensure that all decisions made in the course of the role are made according to current legislation and in line with all instruments of governance.

Person Specification

Essential Attributes

- An understanding of and commitment to the TGIM theory of change

- A commitment to the development and career progression of locally recruited leaders and staff

- Demonstrable experience at senior leadership / manager level in a similar sized or larger organisation

- Resilience

- An evidenced strategic mindset and capability

- Experience of successful collaborative working across organisations and sectors and ability to build relationships and partnerships

- Experienced written, verbal and non-verbal communicator with proven skills in;  influencing, negotiation, stakeholder management, persuasion and interpersonal skills

- A high level of financial and general business acumen

- Confident spokesperson: ability to deal with the media and other stakeholders; excellent presentation skills

- In-depth knowledge of the range of regulatory and compliance processes required to ensure safety of staff, beneficiaries, customers and buildings

- A creative, innovative and entrepreneurial approach

Desirable Attributes

• Experience of leading entrepreneurial approaches to solving social problems
• Experience of successfully building, developing and growing a range of social or other enterprises
• Previous experience of working closely with a Board of Directors and understanding of division of responsibilities and lines of accountability
• Awareness of and sensitivity to the political, social and cultural environment in which the organisation is operating
• Understanding of public policy as it relates to the social issues that Superkidz addresses

Other: This post is subject to an enhanced DBS check.

The role of Deputy Centre Manageris pivotal to the continued success of our Youth Hub in High Wycombe. The Junction caters for 12 – 18-year-olds (up to 25 with SEND). This is an opportunity for someone with a can-do attitude and a strong desire to make things happen.

You will join a supportive, driven, committed team whose desire to achieve is matched by an intention to enjoy work on a day-to-day basis. You will be based in The Junction in High Wycombe, which is a multi service drop-in centre offering a full range of sessions and activities for local young people. You should expect to enjoy being part of a collaborative, loud and energetic organisation.

Become part of a dynamic charity, with a great mix of people committed to making a real difference for young people through a range of fun and challenging programmes and initiatives.

Action4Youth changes lives and creates better chances for young people by creating opportunities to discover their personal strengths and potential.

We work with young people from all backgrounds and all abilities to make a real difference to their futures.

We are a respected and dynamic charity based in Buckinghamshire and Milton Keynes but reaching young people across the wider southeast region.

Job Description

Job Title

· Deputy Centre Manager (The Junction Youth Centre, High Wycombe)

Position in the Organisation

· Reports To: Centre Manager

· Responsible For: Youth Workers and freelance staff

· Working hours: The centre is open 7 days a week 4-9pm. Working hours are 1:45-9pm on a two-week rotation (4 days one week and 6 the following). This post includes regular weekend work.

· Working With: Other members of the Action4Youth team including the High Wycombe Mentor, other programme staff, schools, key partners including other local youth organisations, Buckinghamshire Council, Thames Valley Police and many more.

Main Purpose and Scope of the Role

This role will assist with the day-to-day management of the centre and lead a small team of staff, including Youth Workers and some freelancers. The Deputy Centre Manager will be working in partnership with the Centre Manager to ensure the safe running of the centre and to deliver youth work directly. This role will liaise closely with the Centre Manager in order to make sure youth provision is effective and inclusive for all young people.

This role will be based in a multi service drop-in centre in High Wycombe for young people aged 12 – 18 years (up to 25 with SEND). The service will offer a range of sessions and activities all under one roof, seven days a week, and provides specialist support to those who are vulnerable.

The centre provides support in the following areas;

1. Crisis support; a drop-in service operating seven days a week where young people can come in and access specialist support and signposting in the below areas from trained staff.

· Homelessness

· Sexual health/unplanned pregnancy/sexual identity

· Family breakdown

· Crime

· Violence

· Bullying

· Substance misuse

· Relationship breakdown

2. A programme of mentoring to support young people on a 1:1 basis.

3. Health and wellbeing; a timetable of weekly activities focussing on positive mental and physical wellbeing.

· Nutrition and cooking - A weekly ‘cook along’ session will be available for young people to participate in where they learn the basics of cooking healthy and cheap meals.

· A timetable of fitness sessions including boxing and MMA sessions.

· A fortnightly mental wellbeing session which will focus on topics such as positive body image, social media, mental resilience, stress management, positive relationships etc.

4. A Youth Space for socialising and leisure activities;

· Café area

· Pool table, table football, table tennis, gaming consoles

· Weekly homework/ study club providing a quiet space where young people can get support on any schoolwork

· Weekly SEND Youth Group- open to young people with additional needs only who can come to socialise and participate in sessions on life skills

Duties and Key Responsibilities

• Register young people on arrival at the centre
• Keep the centre clean and tidy and be responsible for opening/ locking up the centre
• Assist with the overall smooth running of the centre and all its activity strands
• Work closely with library staff, Eden security and other key partners
• Be the lead staff member, running the Youth Centre, when the Centre Manager is not on shift
• Attend Action4Youth team meetings (sometimes outside of working hours) and be a positive link between The Junction and the other Action4Youth sites
• Communicate effectively with all core staff, freelancers and partners to ensure the centre is running safely and effectively and always be a positive role model
• Assess the needs of young people to correctly plan and deliver sessions related to areas such as health, fitness, smoking, drugs, gangs, violence, relationships and bullying
• Set up and run regular group youth work sessions in line with the key areas listed above
• Develop a positive rapport with young people based on respect and trust, ensuring the youth centre is a safe and welcoming place
• Establish boundaries and challenge inappropriate behaviour
• Mentor, coach and support individual young people
• Work in partnership with families and other key people in the young person's life, as well as with professionals from other organisations such as social care, health, police, education, youth offending teams and local authorities, in order to build a strong support network
• Manage, support and mentor staff, including youth workers and placement students
• Undertake administrative tasks relating to the centre’s efficient running, maintain effective recording systems and respond to queries
• Provide reports for funders and to SMT- including attendee numbers, case studies and other KPI’s as per funding applications.
• Promote the services of The Junction and take the lead in organising recruitment events at local schools. These may be outside the regular working hours, and you will need to claim time back in lieu.
• Attend local networking meetings to represent Action4Youth and promote the services of The Junction
• Work collaboratively with local community organisations to offer the best services to young people
• Always Act as an Ambassador for Action4Youth.

General Responsibilities

· Support events and meetings when required.

• Support the continued development of quality standards as specified by Action4Youth.
• Support in other areas of the organisation as required by the CEO

· To have regard for the vision of Action4Youth and to display a commitment to equal opportunities and to the protection and safeguarding of children, young people and vulnerable adults.

• Report any behaviour, conversations or comments which are inappropriate within a setting for children and young people.

· To carry out any other Action4Youth duties as required by your Line Manager, CEO or Directors.

· Administering own workload which includes meeting targets and deadlines in line with the Action4Youth Performance Management System.

· Attending relevant CPD training events in line with Performance Management appraisal.

· Undertaking responsibility, as part of the team, for all Health and Safety work related matters.

· Working within the guidelines of Action4Youth policies and procedures.

Skills, Experience and Knowledge

• Previous work experience in the youth, education or community sector
• Be able to lead, manage and support a small team
• Excellent communication skills, including being able to positively engage with young people from a wide range of backgrounds and actively involve them in the decision making process.
• Confident user of IT, including Excel, Word, PowerPoint
• Experience of using a CRM system (desirable)
• A full UK driving licence and access to a vehicle (desirable)
• Practical experience of designing and delivering presentations to a varied audience (desirable)

Qualifications

• A qualification and/or experience in youth work

Personal Attributes

• A team player with a cheerful disposition who is outgoing, friendly, approachable, flexible and enthusiastic
• Committed to young people’s personal and social development and to providing opportunities which enable them to reach their full potential.
• Integrity and discretion when dealing with sensitive information and compliance with data protection requirements
• A flexible approach to work including willingness to take on tasks outside the normal remit and to work irregular hours.
• Confidence to present to and motivate large/small, formal/informal meetings
• Ability to understand and deliver effective communications to diverse audiences.
• Prioritise and manage large workloads.
• Ability to work alone using own initiative
• Be committed to personal development and further training, as appropriate to the development of the role and Action4Youth
• Experience of planning, monitoring and evaluating work with young people

To Apply

To apply for this role please submit a copy of your CV and a covering letter explaining why you are applying for this position.

Work Location: In person

Introducing Chance UK

Join Our Team

Do you believe every child deserves the chance of a better future? 

We’re a small team with a big ambition – to help every child flourish. The need for our work has never been greater and we are in an exciting period of growth in order to meet that challenge. 

We provide a range of empowering services for children aged 5-13 and their parents and carers. We pride ourselves on developing evidence-based services, which put children at the heart of our work, and our services are designed to build social and emotional skills and resilience. 

We know what we do works. We provide our unique support in a variety of ways and working at Chance UK puts you right at the heart of changing children’s and families’ lives. You will be a core part of our team, so it is vital you share our values and support our mission. 

It is important that our team reflects the diversity of the communities we work with. We are actively seeking people from diverse ethnic backgrounds, disabled people, people who identify as male and people from LGBTQ+ communities. We are also keen to hear from those who have lived or professional experience of the issues we work on, including school exclusion and Special Education Needs and Disability (SEND). 

We value our team through offering a range of benefits, including: 

• 25 days holiday, plus bank holidays, 2 Wellbeing days, an extra celebration day and additional leave over Christmas 
• Matched pension contributions up to 5%, entitlement from the start of your employment 
• Enhanced maternity/paternity and shared parental leave 
• Flexible working 
• Enhanced Sick Pay 
• Access to employee assistance programme

Please note that Chance UK is committed to safeguarding and promoting the welfare of children and young people and therefore our recruitment process for this post will include an enhanced DBS check.

Key Information

Reporting to: Director of Services
Employment type: Full Time
Direct reports: N/A 
Hours: 37.5 hours per week. Presence in the office will be mandatory during the first few weeks until the post holder eases within the role. Then the working pattern will switch to Hybrid working with a minimum of 2 days in the office and a possible 4 Saturdays a year for graduations. 
Location: Office based. We are a hybrid-working organisation. Our main office is a few minutes from Finsbury Park station.
Start date: ASAP
Salary: £27,562.50 per annum
Closing date: Sunday 14th July 2024 
Interview: Week commencing 29th July 2024

Role purpose  

Chance UK are looking for a go getter and experienced administrator to join the team. The role will manage the services administration from imputing data on our system and supporting referrals to ensure that all relevant information is captured to planning celebration graduations.

Key to this role is supporting and developing qualitative and quantitative data, establishing high quality practices; a focus on outcomes for children and young people and fostering a positive team culture. The successful post holder will ensure best practice in all service delivery whilst ensuring that outcomes are captured in line with KPIs. Good knowledge of Salesforce would be desirable.

Click to see the full job description and find out more about this role.

Our General Advice Team covers a range of different projects, giving advice over the phone, virtually, face-to-face or in outreach locations. The post holder will need to be self-motivated, organised and flexible, delivering generalist level advice and information.

The role involves advising on all areas of general advice, assisting with the completion of paper and digital forms and making referrals to internal or external services. The post holder will need to be digitally aware and be able to record all client contact and outcomes as well as make referrals electronically.

Requirements

Desirable

1. One years’ experience of delivering generalist advice within Citizens Advice or another quality assured environment such as AQS.

Essential

2. Good IT knowledge with an ability to support delivery of advice

3. Ability to support and encourage others in using online systems and resources to enable them to self-help.

4. Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, over the phone, virtually, face-to-face or in outreach locations.

5. Ability to research, analyse and interpret complex information and produce and present clear reports verbally and in writing.

6. Understanding of barriers individuals have to accessing CAL’s services.

7. A good, up to date, understanding of equality and diversity and its application to the provision of advice.

8. Ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively.

9. Effective oral and written communication skills.

10. Ability and willingness to work both on own initiative and as part of a team.

11. Willingness to learn and develop skills and be flexible with service delivery.

12. Understanding of the issues affecting society and their implications for clients and service provision.

13. Ability to assist with research and campaigns works by providing information about clients’ circumstances.

Understanding of and commitment to the aims and principles of the Citizens Advice service and its equal opportunities policies.

How to Apply

For more information and to apply, please click on the Apply button.

About us

Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.

CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.

We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.

As well as a competitive salary CAL also provides access to:

• 27 days annual leave plus bank holidays

• Hybrid Working Scheme

• Interest free travel loans

• Employee Assistance Programme

• Pension Scheme

• Cycle to Work Scheme

• Lifestyles Gym Membership (20% corporate discount)

• Enhanced maternity, paternity and adoption leave pay

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Young Women adn Girls Community Keyworker

Salary: £26,000 - £32,000

Location: Stratford

Hours:                35 Hours per week

Contract: Fixed Term Contract until March 2025

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.  

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending.  We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community. 

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability. 

About the role:

The Young Women’s Keyworker will work with young women aged 15-24 to provide specialist 1:1 support to those referred into the service. The service is designed to be a “whole system” response to women and girls in the Criminal Justice System, so a key part of the role will include building relationships with statutory and VCS agencies, to support and encourage more young women to access the Minerva service, as well as setting up specialist referral pathways for young women in the community. 

About You:

 To be successful as the Young Women’s Keyworker you will:

Bring an in-depth knowledge of issues facing women offenders and those at risk of offending; both in and out of the Criminal Justice System. Have a strong understanding of the context and challenges facing vulnerable young women and girls, including the impacts of domestic violence, mental health, and sexual health.

Bring a significant experience of working with young women experiencing issues related to offending and experience of community engagement, advocacy and support work with young people and have proven practical experience of using motivational interviewing and coaching techniques with young women and girls, using a woman-centred approach to build trust and rapport.  You will demonstrate the ability to work in partnership with relevant statutory and voluntary groups, developing and maintaining strong constructive working relationships.

How to apply:

Please submit your up to date CV along with a covering letter to the Talent email address  - PLEASE WRITE THE JOB TITLE IN THE *SUBJECT* 

· Closing Date for Applications: Sunday 21 July 2024 @23:59

· Interviews are taking place on a rolling basis

 *Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits: 

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) 
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training
•  Career development pathways 

**************************************************************

Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe.  We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks.  We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Richmond Carers Centre, a network partner of the Carers Trust, is a registered charity providing information, support, advice and a voice for carers living and caring in London Borough of Richmond upon Thames.

Helping Carers to Live Well is our organisational aim. We provide a targeted service to young carers, aged 5 – 18 years. Young carers, provide vital emotional and practical support to a family member with a care need including sibling young carers. Their care role can have an impact on their wellbeing, education and social opportunities. We are looking for someone with the skills and ability to offer a coordinated approach in supporting young carers in the London Borough of Richmond upon Thames.

As Young Carers Support Worker you will be part of a small, dedicated team which directly deliver a range of services for young carers, including information and advice, emotional support and mentoring, promoting awareness of young carers and delivering a wide selection of group activities, both term-time and in the school holiday programme. Using all your skills, you will work with the young carers’ team to deliver, review, and continually develop services for young carers to best meet their identified needs.

With your proven knowledge of working with children and young people, families, carers or other vulnerable groups on an individual and/or group basis, you will recognise the importance of being client focused and have a commitment to enhance the lives of young carers and their families, including knowledge and awareness of sibling young carers and vulnerable families. You will be able to demonstrate a broad knowledge of young carer’s needs, a wide range of skills in relation to service delivery to support young carers and have a sound understanding of social care provision in both statutory and voluntary sector environments.

You will be self-motivated and positive in your approach to working with both young carers, their families and team members, and have a willingness to embrace our organisational values.  Being innovative and creative, you will identify and implement a range of support mechanisms for young carers, enhancing their wellbeing and supporting them to achieve identified goals.  Strong administrative, time management, IT and organisational skills are essential.  Your ability and willingness to regularly work outside normal working hours is required.

In return, we offer regular supervision, training and professional development for this rewarding position, along with generous annual leave, work-based pension or employer’s contribution to your pension scheme and above all, a supportive and friendly working environment. 

Richmond Carers Centre welcomes and encourages applicants from all sections of the community regardless of their gender, race, disability, age, sexual orientation, or religious belief.

Benefits of working for Richmond Carers Centre:

• 28 days annual leave plus bank holidays per year (pro rata)
• Bonus 3 days of annual leave per year over the festive period (subject to Trustee approval)
• Workplace Pension Scheme with Peoples Pension
• Flexible working/option of working from home (subject to CEO approval)
• Equipment and support to be set up to work from home
• Paid time off for medical appointments
• Employee Assistance Programme (EAP)
• Training and personal development opportunities
• Staff away days and socials
• Staff retention grant to support with wellbeing
• Access to shared resources and training opportunities
• Supportive and friendly working environment

Closing date: Midnight on Monday 7th July 2024

First round of shortlisting will be ongoing

Second round of shortlisting with Richmond Carers Centre – Week commencing Monday 15th July

Provisional interview dates – Week commencing Monday 22nd July

Provisional job starting date – End of August / early September

About the role

We’re looking for an experienced and motivated evaluation manager to lead and develop a programme of evaluations. Working closely with the evaluation senior officer and colleagues across the organisation, this role is responsible for ensuring we have robust evaluation methods that produce high quality impact evidence to inform improvement plans for our charitable activities and future strategic direction. The role will also have a cross-organisation focus, supporting a wide range of teams to develop their evaluation activities, ensuring that we can evidence the impact of our whole range of work.

About you 

You’ll have demonstrable work experience in delivering evaluations of services or projects using a range of quantitative and qualitative methodologies, including surveys, focus groups, interviews and creating theories of change. You should be methodical, with strong attention to detail and strong analytical skills. We expect you to have experience of creatively disseminating evaluation evidence to a variety of audiences. You will be a self-starter with the ability to work collaboratively and manage relationships with a range of teams across the organisation. 

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working 

This role can be based in either our Cardiff, Glasgow, London or Sheffield offices. Our hybrid working model allows you to work up to 3 days per week at home.   

When applying 

We hope you choose to apply for this role. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact Breast Cancer Now Recruitment Team. 

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date: Monday 15 July 2024 at 5pm

Interview date: Thursday 25 July 2024 

Magic Club inspires young people to dream big, helps them to develop strong foundations and supports them to reach their fullest potential.

Could you play a key role within an ambitious young charity to create real and lasting change for young people? If you have considerable experience working with young people and have the skills, passion and ideas to ensure every young person in Claremont has the opportunity to reach their fullest potential then we would love to hear from you!

The Magic Club (CIO) is a charity in Claremont, Blackpool, working with young people aged 7-16 to support them to thrive; increasing skills, accessing new opportunities, developing relationships and having loads of fun. We currently deliver youth club sessions four evenings each week in term time from our own venue, offering a diverse and high quality range of activities and project work. We also deliver detached youth work, Duke of Edinburgh and Arts Award programmes, AQAs, trips, residentials, holiday programmes, 1-2-1 and small group work, projects and youth volunteering, all served up with really tasty food. Alongside this we work with our parents and carers, wider community and partners to ensure we do whatever we can to support young people to thrive.

Opening in March 2018, we have seen a huge impact for young people in our community. With increased confidence, social skills and aspiration as well as improved relationships and routes to further education and work; we are making a lasting difference.

We are recruiting for a Senior Youth (Support) Worker to join our small, friendly team. We are looking for a highly motivated and skilled colleague, with the vision, knowledge and commitment to lead on the delivery of our curriculum, projects, club sessions and activities with, and for, the young people of Claremont.

You will support our team of youth support workers, volunteers and Peer Educators, helping them to use their knowledge and experience for the benefit of our members. You will develop relationships and partnerships within the community to develop further support and opportunities for young people. You will also support the evaluation of our work, ensuring we are continually meeting the needs and interests of young people.

We will accept applications from JNC qualified workers or for individuals who are willing to complete a funded Level 6 qualification whilst working with us (the salary bands reflect payments for unqualified and qualified individuals). In either case we would require a Senior Youth Worker with comprehensive experience of working with young people and has experience of supervising teams of staff and volunteers.

We are a little biased, but we think the best part of the role is working with some of the most brilliant young people in Blackpool. This role will be pivotal in supporting the charity to further develop our offer for our young people, ensuring it is high-quality, meets the needs of our members and makes a big impact. There is a lot of scope for some really creative work and we can assure you, no two days will ever be the same.

Applications are welcomed from experienced, skilled and passionate individuals who meet the criteria outlined in the Person Specification.

We are reviewing applications for this role on a rolling basis, it will close once we have received an sufficient number of shortlisted applications. 

Age UK are recruiting for a Retail Support Administrator with exceptional customer service skills to join their busy Retail Help Desk team based in Warrington. In this role you will offer specific administrative and operational support to a Divisional Sales Team and provide first line support through the Customer Services Helpline. Thus, playing your part in supporting the Retail Division in generating much needed income to help Age UK in its mission to improve the lives of older people.

This unique opportunity to be part of a Divisional Team consisting of Area Managers and covering a wide geographical base from your operating desk in Warrington will not only support the Division, but also the national charities 265 shops alongside your fellow Retail Support Administrators.

No two days will be the same, whether it be receiving inbound calls and emails or customer enquiries. A vital element of the role will be processing all stock donation calls that the Help Desk receives, and then contacting the relevant field staff for a final action plan. Your support in all aspects of customer and shop enquiries will be crucial to the Divisional Sales Manager to ensure the Division's administrative operations are run efficiently and cost effectively.

This opportunity will require you to have strong IT skills, especially Excel and the ability to collate accurate information from a variety of sources to supply to the Retail Division.

This role is based at the Warrington office.

Must haves:

• Office based experience working within an administrative environment or supporting a retail estate.
• Ability to work with range of peer groups within the organisation to include volunteers, staff and senior managers.
• Empathic approach to customer service/signposting
• Proficient in the use of Microsoft365 and Windows 10 applications, particularly Excel, MS Teams & Outlook.
• Ability to work on own initiative and as part of a team.

Great to haves:

• Knowledge of logistical requirements that service a multi-site retail organisation, preferably system based

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

We’re looking to recruit a healthcare professional support and engagement assistant, who will work closely with the healthcare professional support and engagement team to oversee the smooth running of the team’s activities, including the oversight and management of team email inboxes, responsibility for tracking activities on our database, as well as supporting with the coordination of conference activities, online webinars and meetings.

About you 

Are you an experienced administrator, able to work as part of a busy team and across different geographical sites? You will be highly organised and process driven with excellent time management skills. You will have excellent oral and written communication skills as well possessing excellent working knowledge of IT systems, including working with databases.
Friendly and approachable, you will be able to quickly build effective connections with new people and have a sensitive approach and understanding of confidentiality appropriate for working with vulnerable people.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working 

This role is primarily based in our London or Sheffield office. Our hybrid working model allows you to work up to 3 days per week at home.   

When applying 

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact Breast Cancer Now Recruitment Team.  

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support. 

Closing date Monday 15 July 2024 at 9:00am

Interview date Monday 22 July 2024 and Tuesday 23rd July 2024

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The CRM Project Manager will oversee the successful implementation and enhancement of the organisation’s Customer Relationship Management (CRM) system, ensuring alignment with organisational objectives.

This role encompasses the management of additional systems like Business Central post-CRM project delivery, and includes technical oversight, troubleshooting and integration management.

The position involves supervising an overseas developer and ensuring effective collaboration across departments to deliver projects on time and budget.

About the Role:

1. Lead and manage end-to-end CRM implementation and enhancement projects, ensuring timely and within-budget delivery.
2. Manage additional systems such as Business Central, ensuring seamless integration and coherence with existing processes. Accurate data entry of HR information systems to maintain data integrity.
3. Develop detailed project plans, including timelines, budgets, resource allocation, and risk management strategies.
4. Work closely with the IT team to ensure all systems are secure, up-to-date, and performing optimally.
5. Identify and resolve technical issues related to CRM and other integrated systems efficiently.
6. Collaborate with cross-functional teams, including ICT, Fundraising, International Programmes, and Support Services, to gather requirements and ensure alignment with organisational objectives. 

 About You:

To be successful in this role, you will need:

1. Bachelor's degree in Project Management, Information Technology, Business Administration, or a related field.
2. Understanding of development programmes design, implementation and evaluation.
3. PMP, PRINCE2, or other relevant project management certification.
4. Proven experience in project management, with a strong emphasis on CRM systems Strong ability to handle confidential and sensitive information with discretion.
5. Strong understanding of CRM systems (e.g., Microsoft Dynamics).
6. Good interpersonal and communication skills and ability to liaise effectively with people at various levels.

 Why you should apply:

Join Muslim Aid as a CRM Project Manager and make a meaningful impact by leading the implementation and enhancement of our CRM system, ensuring it aligns with our organisational objectives. If you are passionate about utilising technology for a greater cause and aspire to work in a values-driven organisation dedicated to making a positive difference, this is the perfect opportunity for you.

Benefits you will enjoy working for us: 

• 37 days holiday (including Bank Holidays and Privilege days) 
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV.