Hr Operations Manager Jobs

Salary: circa £75,000 per annum + generous benefits 

Contract: Full time, permanent

Location: Victoria, London (hybrid working with one to three days in the office each week) 

Closing date: at 12 noon, Thursday 16 January 2025

Interviews: week commencing 27 January 2025 

NHS Providers is the membership organisation for the NHS hospital, mental health, community and ambulance services that treat patients and service users in the NHS. We help those NHS foundation trusts and trusts to deliver high-quality, patient-focused care by enabling them to learn from each other, acting as their public voice and helping shape the system in which they operate. 

NHS Providers has all trusts in England in voluntary membership, collectively accounting for £124bn of annual expenditure and employing 1.5 million people. 

Leading the people function, you will be the HR expert bringing good practice and leading on people related projects for the organisation. You will bring your generalist experience to bear in leading all strategic and operational management of the HR function’s contribution to an excellent organisation. As a member of the Senior Management Team (SMT) you will be the key advisor and business partner to both the executive leadership team and the SMT.

You will bring excellent people management skills to manage the function in delivering core activities in a dynamic and changing environment and be adept at steering the organisation through a period of change. You will be a collaborator, used to leading with compassion and working collaboratively across the organisation whilst delivering transformational and sustainable change.

We actively support equality of opportunity for all our staff and welcome applications from individuals regardless of age, any disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief. We particularly encourage applications from those from underrepresented communities.

To apply, please send a CV and cover letter setting out why you are interested in the role and how you meet the person specification to HR Team. 

Visa sponsorship

You must be eligible to work in the UK to apply for this vacancy. NHS Providers is not able to offer visa sponsorship.

Our Human Resources Manager is a senior role working closely with the Head of Finance and Internal Operations, the Chief Executive and the Human Resources Strategic Projects Lead in the delivery of a professional, progressive and proactive Human Resources function, working in line with our values. You will have the opportunity to shape our approach to this important function, will work with brilliant and friendly colleagues and will go home every day knowing you have made a difference.

You will support the senior leadership team, managers and staff throughout the organisation to deal with HR related matters in whatever form they take. You will manage a busy caseload, advising on performance, absence and sickness management, recruitment and retention in line with employment law, our policies and good HR practice, as well as ensuring good HR administration throughout the employment life-cycle. You will provide informal advice, coaching and mentoring to managers on all aspects of employee relations, through a variety of 1-1 meetings, informal training sessions/workshops and briefings. You’ll meet regularly with managers to develop a thorough understanding of their needs, and help them to identify and resolve emergent issues before they become more serious. You will also be responsible for more strategic matters such as development of employment policies, procedures and practices, our learning and development offer and management of our payroll.

We are looking for an experienced HR generalist with good knowledge of employment law and HR good-practice and some knowledge of payroll. As part of a small team, we need someone with experience to deal with the multiple facets of HR and someone who is a “doer”. You will be able to work flexibly, independently and ​​have a willingness to take on new challenges and lead in your area of expertise. We are looking for ​​an individual with strong organisational and administration skills, who can comfortably balance operational day-to-day tasks alongside the provision of insight and expertise into long term projects and initiatives. Empathy and an understanding of the importance of process are important characteristics.

I am excited to be working with an amazing global charity in search of an interim HR & Operations Officer. This is a full-time, London based hybrid (2 days a week in office) role for around 2 months, with an opportunity to apply for the permanent role. As the HR & Operations Officer you will join a dynamic global team supporting HR, office management, and operations. This diverse role focuses on UK and Germany operations, with responsibilities in recruitment, onboarding, compliance, office management, and travel coordination.

Key Responsibilities:
HR Support: Provide advice on HR systems, processes, IT, and travel.
Recruitment & Onboarding: Manage job postings, candidate screening, diversity monitoring, and onboarding processes.
Compliance & Governance: Maintain policy registers, payroll preparation, and staff training records.
Office Management: Oversee UK office resources, hot-desking, health & safety compliance, and logistics for events.
Systems & ICT: Administer HR systems, support ICT troubleshooting, and manage office IT resources.
Travel Coordination: Organise transportation, accommodation, and visas for UK staff and visiting team members.

Ideal Candidate:
Strong organisational and communication skills.
Experience in HR or office administration.
Comfortable working with diverse teams across multiple locations.

If you are available from mid-January and would like to be a key part of shaping People, Capability, and Culture across this global team, please apply now, I would love to have a conversation with you!

ABOUT ROCKINGHORSE

Rockinghorse Children’s Charity was set up in 1967 by Dr Trevor Mann as the official fundraising arm of the Royal Alexandra Children’s Hospital in Brighton. We raise money to provide live-saving medical equipment and additional services with the aim of improving the lives of sick children throughout Sussex. Along with the Royal Alex and the Trevor Mann Baby Unit, Rockinghorse also supports the Special Care Baby Unit in the Princess Royal Hospital in Haywards Heath along with paediatric wards, specialist neonatal units, respite centres and children’s services across Sussex. Rockinghorse does not receive any government funding and relies on the generous support of individuals, community groups, schools, companies and trusts. We believe that no matter where they are, children should always be allowed to be children. 

ABOUT THE ROLE

This role manages the finance and operations team. You’ll bring strategic leadership to the function to ensure the smooth running of all functions within finance and operations. You will ensure delivery, strategic development and appropriate planning and analysis of financial and operational services and systems to make sure our charity uses the funds it receives wisely and efficiently to support children across Sussex. This is a senior role within the charity reporting to the CEO, working across the charity. You’ll be a key influencer and consultative colleague within the charity. You’ll foster a culture of excellence and wellbeing in your team, building accountability and championing teamwork, where a vision is shared, and success is celebrated. You’ll be committed to developing each member of your team to realise their full potential at Rockinghorse.

DUTIES OF THE ROLE

Finance

· To ensure excellent financial management is in place with effective procedures, processes, and controls to effectively manage risk, embed best practice and meet regulatory requirements.

· To provide high quality and timely management information to budget holders, SMT, the CEO and Trustees.

· To work closely with the Head of Development & Philanthropy and other managers to develop funding bids, ensuring that appropriate budgets are constructed.

· To establish and maintain effective working relationships both inside and outside the charity, particularly with auditors, bank, Charity Commission, Companies House and Insurance brokers so Rockinghorse is always perceived as a professional, efficient and ethical organisation.

Strategic

· To support the development, effective implementation and monitoring of organisational strategy and business plans.

· To develop and lead the organisation’s budget and forecasting process.

· To contribute to all Board meetings and two sub-committees: Finance, Audit & Risk and HR and Operations.

· To provide great leadership and line management for the Finance and Operations team, driving quality and performance and providing support and development for team members.

 Operations

· To oversee the delivery and maintenance of high-quality IT for the organisation (via our outsourced function).

· To oversee the provision of effective HR management across the organisation.

· To oversee the delivery of office facilities to ensure a positive working environment and is compliant with health and safety legislation.

· To champion value for money across the whole charity and make sure contractual arrangements and leases are appropriate.

Other (Depending on the hours/days of contract)

· Oversee the volunteering function of the charity - either as the direct manager of the function or by managing a part time volunteer co-ordinator.

· Any other duties as may be reasonably requested by the Chief Executive.

PERSON SPECIFICATION

Essential:

1. A fully qualified accountant with a recognised qualification (ACCA, ACA, CIMA, CPA).

2. A proven track record of successful management of finance and operations functions (ideally in a charity or not for profit).

3. Technical accounting skills, especially in relation to statutory accounting.

4. Sound knowledge of Charity SORP, VAT, taxation and other compliance requirements.

5. Strong analytical skills and highly numerate.

6. Strong IT skills, including accounting and reporting packages and especially Excel.

7. Experience of identifying and implementing process, system and control improvements.

8. Hands-on, pro-active approach to working; proven to be detail oriented.

9. Experience of building relationships with and managing internal and external stakeholders.

10. Experience of using a range of finance packages, programmes and databases.

11. Experience in developing robust financial performance indicators, measures and reporting frameworks.

12. Excellent planning, problem solving and organisational skills.

13. Excellent written and verbal communication.

14. Knowledge of the regulatory and governance landscape for charity finance and operations.

15. Commitment to Rockinghorse’s mission, vision and values.

Desirable:

1. Experience line managing staff and volunteers in a charity environment.

2. Excellent people management skills, adaptable and flexible in manner and approach.

3. An understanding of safeguarding, confidentiality and safe working practices.

4. Experience in project management – including budget development and day to day management, project planning and delivery, and project evaluation.

Work skills you’ll need on the job: 

1. Brilliant financial planning and management skills. 

2. Brilliant stakeholder management skills.

3. Excellent people skills, adaptable and flexible in manner and approach. 

4. Excellent planning, problem solving and organisational skills. 

5. Excellent written and verbal communication. 

6. A creative mindset.

7. Ability to work on own initiative and as an active team member. 

8. Ability to work under pressure and in a fast-paced environment. 

9. Ability to take calculated risks and learn from mistakes. 

Benefits of working for Rockinghorse Children’s Charity: 

· 25 days annual leave (prorated for part-time) plus bank holidays. 

· An additional day of annual leave on your birthday. 

· Christmas closure days (prorated for part-time) – up to three additional days of annual leave.

· Cycle to work scheme. 

· Tax-free childcare voucher scheme. 

· Competitive pension scheme. 

· Employee and dependants’ health cash plan including access to an online GP and counselling. 

· Family leave including maternity, adoption, shared parental and paternity leave. 

· Ongoing opportunities for learning and professional development for staff. 

· Quarterly reward and recognition days for all staff. 

· Opportunity for flexible, hybrid and part-time working. 

· Subsidised car parking in Brighton. 

· Access to Enterprise Car Club. 

Rockinghorse is committed to building an inclusive workplace, with equity for all, whilst embracing and championing inclusion and diversity. We welcome applications from all. 

Application Process 

To apply, please send your CV and covering letter outlining how you fulfil the fifteen essential elements of the person specification.

Your covering letter must address your experience, skills and knowledge against the fifteen essential elements of the person spec. Applications without a covering letter will not be considered. If you also have any of the four desirable criteria, please outline these too. 

If you need any support with the process or application, please get in touch. We can also talk to through the role and answer any questions you may have informally.

All applicants will be shortlisted (to go to interview) based on their ability to demonstrate they have, or can gain, most of the essential criteria for the role – as demonstrated in the covering letter.

Estimated Timeframes: 

· Application Deadline midnight 12th January 2025. 

· Shortlisting w/c 13th January 2025. 

· Interviews will be 21st January in central Brighton.

Interviews will be with the CEO, Project Manager and the Treasurer and will consist of a series of set questions (the same for each candidate) about your skills, experience and knowledge relating to the post (Essential, Work and Desirable skills).

The interview will also be an opportunity to ask any questions you may have about the role, the charity and the process of recruitment.

The role will be available from February 2025 onwards (flexibility depending on post holder’s availability).

To ensure our recruitment practices are inclusive and promote diversity, Rockinghorse Children’s Charity is committed to providing equal opportunities for all applicants. We welcome applications from people of all backgrounds and are dedicated to building a diverse and inclusive workforce. We actively encourage individuals from underrepresented groups to apply. If you require any reasonable adjustments to participate in the recruitment process, please let us know, and we will be happy to accommodate your needs.

The HR Officer will play a pivotal role in ensuring the smooth delivery of all people services at TASO, helping to make our organisation an outstanding place to work. This role supports projects, activities, and administration across the full employee life cycle at TASO—from attraction and recruitment to development and retention.

This newly created role reflects the ongoing growth of our organisation and offers the opportunity to make a real impact on our processes, systems, and culture. You will report to our Chief Operating Officer, who will work closely with you to identify needs, set strategic direction, shape policy, and serve as a first point of escalation for any complex issues.

The HR Officer role is an exceptional opportunity for the right candidate to achieve real impact in a growing organisation. Besides coordinating our HR projects and programmes, you will have a chance to work in a small and friendly team of people who are genuinely committed to the charity’s mission. Other benefits include: 

Why work for TASO?

• Annual Holiday – 27 days per year, plus public/bank holidays and a day off for your birthday. 
• Pension Scheme – TASO will contribute 8% to your pension.
• Flexible working – We are committed to flexible working where possible, with core hours of 10:00 – 16:00. 
• Hybrid working – Currently, a two-day requirement to work from our London office. 
• Team days – Regular team days in the office and team building days.
• Training and Development – Systematic performance reviews, personalised learning and development objectives and access to a training and development fund plus team training days. 
• Volunteering – One day a year off to volunteer for an organisation of your choice. 
• Wellbeing – Free Employee assistance programme which offers webinars, courses and counselling sessions. A yearly personal wellbeing budget.
• Sick Pay Scheme – 3 months full pay and 3 months half pay after probation has been passed. 
• Staff Discounts – Discounts are available via Perks At Work from a wide range of retailers for shopping, dining, experiences, car maintenance, study, etc.

Initial terms and conditions of appointment

• £21,830 per annum (£36,383 FT equivalent) 
• Location: Central London. This post will be hybrid with the expectation that the post holder will be in the office one day a week in addition to attending the monthly all staff day. 
• Candidates must have the right to work in the UK.
• Permanent. Part-time (3 days a week / 21 hours per week). Can be worked flexibly (eg, in half days).

About MSI

MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all.

Today, our organisation has almost 9,000 team members working in 36 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centred care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too. #

We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world.

About the Role

This is a senior role within the Global Support Office HR team. It reports to the Global Director of People and Culture and has oversight and line management responsibility of the recruitment, the HR operations and the organisational transformation functions. The Global Support Office comprises approximately 280 employees based across a number of different locations internationally and in the UK.

The recruitment function is responsible for the recruitment, selection, onboarding and contract negotiation of all MSI Global Support Office (GSO) employees who may be based either in the UK with a UK contract or in an MSI country programme with a local contract but with GSO responsibilities.

The HR Operations function shares responsibility with recruitment for contracting and is responsible for pay and benefits; workforce planning and change management; employee performance management and grievance and conflict resolution.

The Transformation function is responsible for MSI’s Employee Value Proposition strategy, our Diversity, Equality and Inclusion strategy, our employee engagement and other initiatives contributing to the development of our inclusive people focused approach.

The Associate Director of HR Operations will directly line manage an International Recruitment Manager, an International HR Operations Manager, an International HR Operations and Recruitment Manager

About You

For us, it’s vital that every MSI team member believes in and is committed to our organisational mission, vision and values.

This means that we will only accept applications from candidates who are unequivocally pro-choice.

Our values act as guiding principles, providing us with a clear direction. They set the tone for how we approach our work, interact with others and align ourselves as ‘One MSI’. It’s important that our team members truly resonate with our values and demonstrate them consistently, in all that they do.

We recruit talented, dynamic individuals with diverse backgrounds who share our mission and are focused on delivering measurable results. As an equal opportunity employer, we are committed to fostering an inclusive workplace where everyone can participate and contribute meaningfully. We value open-mindedness, curiosity, resilience, and a solutions-oriented mindset, alongside a commitment to promoting equality and safeguarding the welfare of both team members and clients.

We seek exceptional communicators who are self-motivated, solutions-driven, and aligned with MSI’s mission and entrepreneurial mindset. You should be dedicated to driving social change in an environment focused on sustainable impact, both locally and globally, and comfortable working with diverse teams in an ambiguous setting.

To perform this role, you’ll need the following skills:

• Excellent communication and people management skills that translate across multicultural environments
• Ability to support, advise and manage senior stakeholders across a multi-cultural environment: ability to balance provision of excellent internal departmental support and management of stakeholder expectations
• Ability to provide objective and evidence based analysis and advice; analytical and engaged by problem solving at a strategic and operational level.
• Ability to create and work within transparent, equitable and inclusive approaches.
• Self-directed, effective at prioritizing, completing and finishing.
• Commercial acumen and a general interest in business operations; financial acumen to be able to ensure pay and reward calculations are accurate and using correct formulas and to be able to manage a sub-departmental budget in Excel.
• Ability to evaluate jobs to assess their positioning on a competency framework and salary scale.
• Ability to work with ambiguity.
• English fluency essential; ideally, but not essential, French language skills.

To perform this role, you’ll need the following experience:

• Previous experience at business partner level in a large organization with a multi-country footprint;
• Excellent working knowledge of UK legislation in relation to UK employment, plus a broader knowledge of employment legislation outside the UK.
• Experience of HR management through the employee lifecycle including performance management, management of disputes and grievances and ideally tribunal and labour court experience.
• Line management experience and ideally team management experience of a HR function.
• Excellent experience of managing pay and reward in multinational environments.
• Significant experience in providing support and technical advice to stakeholders on workforce planning, change management and restructuring and redundancy processes.
• Experience of contracting employees based in international locations where they are either employed by the headquarter UK based organisation or employed by a local entity, whether this is a business partner organisation or an employer of record, with a demonstrable understanding of the differences and complexities of labour and likely tax requirements and right to work;
• Experience of recruitment of junior and senior level positions in both UK and international labour markets;

Formal education/qualification

• Educated to degree standard or equivalent in a business relevant degree
• CIPD qualified
• Job evaluation methodology trained.

Please view the job framework on our website.

Location: London (2 office days per week)

Full-time: 35 hours a week, Monday to Friday.

Contract type: 14 month FTC (Maternity cover).

Salary: £55,200 – £71,550 per annum for UK based candidates. Discretionary bonus + benefits. For all other locations, the salary will be banded within the national context.

Salary band: BG 11

Closing date: 14th January 2025 (midnight GMT). Interviews may take place before this date for exceptional candidates.

For internal employees applying from an MSI country programme, the role will be positioned within the existing salary structure of the country. Local terms and conditions of the country will apply. 

About us

Established in December 2013, Betknowmore UK’s mission is to address gambling related harm in UK communities. We work tirelessly to raise awareness, deliver support services and, through education, create more understanding about gambling related harm. We are the leading provider of gambling support and training services. 

Our vision

As a charity, our vision is that those harmed by gambling are empowered and able to live the lives they want to live.

Our mission

To support our vision, we support and provide information to those harmed by gambling, whilst raising awareness of gambling’s potential harms through education and training.

Our values

Everything we do as Betknowmore UK is guided by our desire:

• To empower individuals
• To recognise the effect the harm caused by gambling has on diverse & under-represented communities
• To provide hope through lived experience
• To treat those we support with honesty and compassion

Role Purpose

Betknowmore UK has seen substantial growth over the past couple of years, and as our team continues to grow, we are looking for an experienced HR Officer to join the team. The primary purpose of this role is to support the Head of Operations facilitate the smooth running of our human resources function, including onboarding new employees, managing the HR systems and assisting with some aspects of payroll and employee benefits.

Whilst specific legal training is not required, solid HR legal knowledge will be advantageous. Betknowmore UK will invest in the candidate’s professional and personal development, including pathways for career progression within the charity.

This role would suit someone keen to develop their functional expertise in HR and gain exposure to the breadth of operational functions

Qualifications or Relevant Experience

• Proven track record in a generalist HR role, no formal qualifications required

Essential Experience

• Experience working in the human resources function of a growing charitable

organisation.

• Experience in building relationships internally and externally.

• Experience in coordinating targeted recruitment and selection campaigns aligned with

organisational objectives.

Essential Aptitude

• Passion for life-long learning and dedication to employee health and wellbeing.

• Energy, enthusiasm and ability to manage a diverse workload.

• Supports and champions the vision, mission and values of Betknowmore UK.

• Ability to work flexibly, according to role and service requirements.

• Sensitivity and discretion when dealing with sensitive and confidential data

• Be able to work accurately, with good attention to detail

Essential Skills & Knowledge

• Reliability and discretion: you will often learn of confidential matters

• Adaptability and pragmatism

• Excellent communication and relationship-building skills

• Organisational & problem-solving skills

• IT skills

• Initiative and attention to detail.

• Right to work in the UK

• Commitment to the organisation's principles and willingness to work within policies

and guidelines.

Desirable Skills & Knowledge

• Knowledge of employment law including charity-specific requirements.

• Payroll and benefits knowledge.

• Working towards a CIPD qualification.

To apply

To apply

Please submit your CV and a cover letter detailing your relevant experience

Please submit your CV and a cover letter detailing your relevant experience

The Food Foundation is an award winning charity with a vision of a sustainable food system which delivers health and well-being for all. We are committed to fostering an inclusive and diverse workplace where every team member feels valued and empowered. We believe that embracing Equity, Diversity, and Inclusion (EDI) is fundamental to our success and the positive impact we make.

We are looking for an experienced Operations Manager - a well organised individual who enjoys interacting with others and supporting them in their roles. You will be approachable, outgoing, responsive to problems as they arise and keen to solve them, and keen to see work completed effectively and efficiently with excellent communications skills. You may have a background or some qualifications in HR.

This crucial and hands on role will be responsible for the smooth running of the organisation. Working closely with the whole team, you will be exposed to all areas of our work, playing a critical role in our delivery of impact, and supporting staff across the organisation. You will report to Senior Finance Manager and line manage the Operations Assistant.

This is a part time role from 20-25 hours per week. This is a hybrid role requiring at least 2 days per week in our office in
Brixton.

For further information please view our full job pack which you can find attached. 

HR ADVISOR

Location: London/Hybrid
Contract Type: Permanent
Hours: Full time, 40 hours
Salary: £49,000 – £54,000 (full-time base)

FOUR PAWS is the global animal welfare organisation for animals under direct human influence, which reveals suffering, rescues animals in need and protects them

Would you like to contribute to something meaningful and work with us on our mission? This is your chance. We are looking for dedicated people to enrich our team.

Your contribution will be STAFF ADMINISTRATION for all UK employments:

• Being responsible for the staff administration of UK employments throughout the entire employee’s life cycle, aligning with the global HR Business Partner for any international positions
• Administrating all HR aspects of compensation and benefits to employees (salaries, allowances, bonuses, etc.), and ensuring that all legal requirements on filing, data management and data protection are met
• Co-ordinating with Finance & Operation colleagues to ensure accurate completion of monthly payroll and pension submissions. This will include providing a monthly schedule of any staff changes for payroll and pension administration purposes
• Supporting the onboarding of international positions in the UK
• Working closely with the global HR centers of expertise to ensure that global policies and processes are successfully adjusted to UK requirements (legally and culturally), taking care of the local customization of templates, policies, tools or forms
• Maintaining all HR systems for the UK and being able to provide accurate data and reports at any time when requested
• Maintaining the UK staff handbook and ensuring UK HR policies are kept up to date and relevant with current legislation and best practice
• Co-ordinating office activities such as Team Away days and learning seminars
• Researching and staying up to date with local trends, benchmarks and any legal regulations related to employments in order to strengthen the role for FOUR PAWS as employer

ADVISING for local employments:

Serving as advisor and primary point of contact for local employees and line managers in the UK country organization: Topics will include;

• First point of contact and lead on UK employment law & best practice advice;
• Recruitment, selection & onboarding including salary consideration;
• Performance management and appraisal support;
• Employee relations topics including discipline, grievance management, flexible working arrangements and more
Ensuring continuity in the local HR function by optimizing day-day functionality.

HR BUSINESS Partnering

• Leading recruiting activities for local UK employments including partnering with international talent management teams
• Contribute to UK Senior Management teamwork and attend meetings as needed by the Head of Finance & Operation and Director UK
• Representing the UK HR function within the international HR community at FOUR PAWS. Ad-hoc project work with international stakeholders will be a key feature of the position
• Identifying an organizational training plan and supporting with its implementation in order to enhance the performance of FOUR PAWS UK employees
• Coaching and developing the local UK leadership team in HR related issues to ensure they have the appropriate skills and knowledge to drive the organization forward
• Complying with local organizational requirements for quality management, health & safety, legal, environmental policies and general duty of care.
• Representing the local HR approach when collaborating with other departments
• Attending regular team calls or meetings both locally and internationally.

Essential:

• CIPD level 5 qualified or relevant comparable experience
• Experience in HR responsibilities in a similarly senior role
• Understanding of working with international stakeholders within complex organisational structures
• Experience and knowledge of UK employment law and management
• Experience of leading on and delivering HR projects
• Ability to adopt an agile approach to project management
• Excellent written and verbal communication skills
• Excellent interpersonal skills, being supportive and collaborative within the team.
• Excellent organisational skills, flexible and ability to prioritise
• High degree of honesty and confidentiality
• Excellent understanding of Microsoft Office, particularly Outlook, Teams, PowerPoint, Word and Excel

Desirable:

• Experience of working within the not-for-profit environment
• Experience/understanding of working in the animal welfare and international sectors
• Experience working with complex organisational structures

Our offer includes

• Flexible working times with the option of partial remote work
• Workplace health and wellbeing initiatives
• PAWSdays: extra days off at the end of the year on top of your annual leave
• The yearly gross salary range for this position is £49,000 – £54,000 (full-time base) according to our internal compensation scheme.

Join our passionate team to make a difference for animals.

Apply with your CV in English and cover letter today (including your answer to the following points: why would you like to work at FOUR PAWS, what do you find the most important skills in managing an employee relations issue, and how do you imagine supporting managers who are not confident about their HR approach)

Application deadline: 16th January 2025 (in-person interviews planned for the 30th January 2025)

Please contact us if you require assistance applying to this position.

Please note that in compliance with applicable laws and regulations, having a valid work permit for the respective country or being eligible to obtain one is a requirement for this position prior to commencing employment.

You may also have experience in the following: HR Advisor, Human Resources Advisor, HR Administrator, Human Resources Administrator, HR Assistant, Human Resources, etc
REF-218 688

Background: 

Amna means safe in Arabic - representing the core of our work - supporting communities and frontline workers to bring non-clinical mental health support to every person affected by war, conflict and displacement. At Amna, our core values of respect, understanding, curiosity and connection guide everything we do. Our mission is to build community capacity for healing. Our vision is a world where refugees can determine their future unbounded by the impacts of conflict and displacement. 

We partner with local organisations and institutions working with displaced communities to set up psychosocial healing services in which individuals and groups can discover and connect to practices that promote their healing and wellbeing. We invest in and train people within these organisations to provide this support, and we help partners build psychosocial interventions in collaboration with refugee communities – all with a values-based, trauma-sensitive and identity-informed approach.

Our partnerships are not limited. We connect partners through our global healing network of peer organisations to exchange learnings and enhance their practices as the network strives to support forcibly displaced communities around the world. 

Safeguarding: 

The role-holder will have experience working according to ethical and good practice safeguarding principles. They will be expected to adhere to and promote Amna’s Safeguarding Policies as they will be involved and responsible for programmes working with children and vulnerable groups in different settings. 

How Will you Make a Difference?  

As an Operations Officer, you will play a pivotal role in supporting the effective functioning of our organization. This position encompasses a broad range of responsibilities, including human resources, recruitment, HR administration, office management and providing general support to the Operations team. The Operations Officer will work closely with team members to ensure the smooth execution of daily operations and contribute to the overall success of the organization. 

Responsibilities include: 

Human Resources:  

• Assist the People and Culture Manager in implementing HR policies, procedures, and initiatives, including performance management, staff wellbeing, and employee engagement.
• Handle HR-related inquiries and administrative tasks such as maintaining employee records, benefits administration, and compliance with labor laws. 
• Manage the end-to-end recruitment process, including sourcing, screening, interviewing, and onboarding candidates. Collaborate with hiring managers and People & Culture Manager to identify staffing needs, develop job descriptions, and engage with external recruitment agencies. 
• Coordinate staff training, professional development programs, and workshops to enhance employee skills and growth. 
• Support onboarding and offboarding processes, ensuring smooth transitions in collaboration with the People and Culture Manager and the Employer of Record. 
• Work closely with the Employer of Record to ensure accurate processing of contracts, payroll, and adherence to local labor laws. Prepare and update HR-related documentation, such as contracts, offer letters, and policy manuals. 

Admin and Logistics: 

• Act as the primary point of contact for the coworking space management team.
• Implement and improve administrative processes for increased efficiency. 
• Arrange and manage staff travel, including flights, accommodations, and transportation, ensuring compliance with organisational policies, budgets, and safety protocols.
• Monitor travel expenses and coordinate reimbursements with the Finance team. 
• Provide pre-travel briefings in collaboration with the Head of Operations and ensure compliance with safety protocols. 
• Provide administrative and logistical support to the Operations team. 
• Handle general inquiries and requests to facilitate smooth operations. 
• Support the Head of Operations with IT needs, maintain knowledge management systems, and ensure effective workflows and internal communication platforms are up-to-date. 
• Manage office assets, including inventory tracking and maintenance. 
• Other ad hoc responsibilities as needed.

Qualifications and Experience:  

• Bachelor's degree in Human Resources, Business Administration, or a related field.  
• Strong organizational and multitasking abilities.  
• Excellent communication and interpersonal skills.  
• Knowledge of labor laws and regulations.  
• IT literate with a good working knowledge of Microsoft office.    
• Ability to work quickly, methodically, accurately, independently and to use initiative to problem solve proactively.   
• Methodical and organised with high attention to detail and accuracy.   
• Excellent time management skills and the ability to work under pressure to meet deadlines.   
• Ability to work with tact, diplomacy and complete confidentiality.   
• Excellent communication skills in English, both written and verbal, including ability to effectively communicate with internal and external stakeholders.  

Desirable: 

• Experience at an international NGO and/, budgeting and reporting. 
• Previous experience with logistics coordination will be preferred. 
• Background of working in a diverse cultural setting. 

Skills and Behaviors:   

• Flexible approach and ability to adapt to change in a growing organization.  
• Culturally sensitive and ability to adapt easily.  
• Able to work dynamically and respond quickly and appropriately to unexpected needs.   
• Able to take responsibility for assigned tasks and to respect processes and confidentiality.    
• Capacity to solve problems, to transfer knowledge and to develop new skills.   
• Enthusiastic with a desire to learn and develop.  
• Excellent team working skills.  

Work Location and Environment  

This role is open to applicants in London, UK.  Amna offers a hybrid working environment to its employees allowing for a blend of remote and in-person work.  

Please note that the nature of working environment and hybrid schedule may be adjusted as per the organisation’s evolving needs.  

Remuneration Package  

Remuneration: 32,000 GBP per annum.

At Amna we are committed to attracting and retaining top talent by offering competitive compensation and benefit packages. We believe in rewarding talent and expertise at a level that corresponds with the local market conditions, ensuring that all our team members are fairly compensated for their skills and contributions.   

In compliance with international standards, Amna utilizes a global payroll provider to ensure seamless and efficient compensation processes for our diverse team. 

Commitment to Diversity, Equity, and Inclusion  

Amna is committed to fostering a diverse and inclusive workplace where all employees are valued, respected, and empowered to contribute their unique perspectives and talents.   

As an equal opportunity employer, we do not discriminate on the basis of race, religion, color, ethnicity, sex, gender, sexual orientation, age, marital status or disabilities status.   

Applications are strongly encouraged from people with personal or family lived experience as refugees and displacement. 

Recruitment timeline: 

Written task: week of January 13th. 

Interviews: week of January 20th. 

Only Shortlisted candidates will be contacted.  

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

Head of HR
Post no: 624
Reporting to: CEO
Office base: HQ, Flitwick
Contract type: Permanent
Salary: £46,000 per annum
Hours: 37.0 hours per week, Monday to Friday

About the Role

This new role will be responsible for overseeing all aspects of HR within Mind BLMK. The role will join the CEO and Head of Finance and Head of Operations as part of the Executive team. We require a strategic thinker who can align HR practices with our objectives, foster a positive culture, drive talent management and foster employee development.

Mind BLMK has a workforce of around 90 people and a small infrastructure to support us to deliver our valuable services to the community. The Head of HR will be hands on and supported by a HR assistant but will also work closely with other departments to ensure development and implementation of policies and programs that support Mind BLMKs goals.

About You

The successful candidate will have significant experience in managing talent acquisition, employee development, compensation and benefits and employee relations, Minimum 2 years’ experience of strategic and hands on HR leadership and experience of securing engagement from staff, managers and department heads.

Key Duties

• Develop and implement HR strategies, processes and services aligned with our overall strategy and vision
• Lead the HR function and team
• Be a pro-active member of the Executive team
• Monitor, update, and advise staff and managers on HR policies and procedures, ensuring that they are adhered to and effectively communicated across the organisation.
• Manage the production of relevant and timely information for managers and the Board of Trustees to include but not be limited to KPIs, timetables for appraisals, probation reviews, sickness management and equality and diversity statistics.
• To be the lead from the Executive team on the Workforce board sub-committee each quarter
• Ensure the monthly payroll process is completed
• Oversee
  • recruitment, selection, onboarding and retention of staff and volunteers. Review the methods used for recruitment to ensure they are relevant and effective.
  • annual staff appraisal and staff survey processes.
  • review, and consult re the provision of wellbeing support for staff.
  • implementation and delivery of the learning and development plan to ensure that the workforce delivers service excellence, that the training is fit for purpose and meets the training needs of the organisation.
  • provision of professional, timely and accurate HR advice to managers on employee relations, performance management, and disciplinary cases and lead in more complex employee performance or disciplinary matters.
• Keep up to date with developments in employment related legislation for staff, freelancers and HR practices and contribute to own, teams and managers learning through effective communication and sharing of information.
• Maintain an effective workforce for HR department at HQ in line with Mind BLMK’s HR policies, procedures, and guidance (recruitment, line management, workload planning, support, and development of the HR staff).

Entitlements/benefits:

• 25 days Annual Leave plus Bank Holidays
• Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
• Westfield Health Plan – includes access to everyday healthcare and indemnifies towards the cost of routine health care.
• Discounts available through Blue Light Card & Tickets for Good
• In-house and external Learning and Development as appropriate for the role.
• Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)

If you have a passion for working in mental health and possess the required skills, we would love to hear from you.

Closedown: 5pm on 17th January 2025
Interview date: TBC
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

About Us 

Hibiscus Initiatives is a passionate, women’s organisation, delivering high impact advocacy and advice services for more than 35 years to those at the intersection of the Criminal Justice and Immigration systems. As an organisation, we have distinct expertise in working with Black and minoritised women in prison, in the community and in immigration removals centres.

Our holistic and trauma informed approach makes a real and lasting impact on women's lives. We aim to make a difference within the criminal justice and immigration systems too by working with women and amplifying their own voices, so their experience is recognised by those making policy decisions

We are particularly keen to attract talent from Black and minoritised communities and those with lived experience of immigration, the criminal justice systems, and/or gender-based violence.

Hibiscus adopts anti-racist; anti-oppression, and feminist principles and believes in the importance of nurturing a diverse team who can embody these principles.

We are committed to the wellbeing and development of our staff. We provide regular training and other learning opportunities and offer wellbeing classes and activities, clinical supervision, an Employee Assistance Program and other benefits to support staff wellbeing.

This post is restricted to women only as a genuine occupational requirement under Schedule 9 paragraph 1, Equality Act 2010.

About the Role

We are now recruiting for an experienced Director of Operations to play a crucial role in guiding our driven and committed team as we shift our culture and infrastructure, upholding our vision, mission, principles, and values.

The post holder will work with colleagues to develop, implement and review Hibiscus’s strategy and plans, particularly as they impact our operating and finance models. They will be responsible for developing and monitoring the annual business plan, reporting progress and providing reliable structural, financial and people management. They will support the CEO in building and instilling a sense of unity and purpose into the work of the organisation, and represent the operational work to the Board. They will be responsible for the efficient running of operations and central functions, conducting risk assessments, monitoring performance and reviewing procedures, with a particular focus on overseeing the effective financial management of the organisation.

The successful candidate will be responsible for financial planning and producing financial budgets for the organisation, alongside monitoring projects from start to finish, preparing costings for funding applications, agreeing contracts and grant terms, monitoring deliverables and co-ordinating timely reporting. They will oversee the production of quarterly management accounts and yearly finance audits, and communicate the financial landscape of the organisation to the Senior Leadership Team (SLT) and Board. The Director of Operations will play a key role in risk and compliance, with a focus on data, safeguarding, policies and procedures, and legal and statutory requirements. They will work to increase the effectiveness of our operations, whilst supporting and contributing to the fundraising efforts of the organisation. A key element of the role will be to work to integrate our workplace culture into HR processes and procedures, modelling a fair and open management approach that ensures trusted relationships are embedded throughout the organisation.

[Please note: Successful candidates will need to have been resident in the UK for a minimum of 3 years to ensure the clearance process is authorised.]

Salary
£60,000 – £65,000* per annum

*Salary negotiable up to the mid-point of the band, depending on experience

Team
Operations

Duration
Permanent 

Hours
Full-time (35 hours per week)

Location
Hibiscus’ main office in Islington, London, for between two and three days a week. Flexible working arrangements available for the remaining days.

Reporting to
CEO

About you

We are particularly keen to attract talent from Black and minoritised communities and those with lived experience of immigration, the criminal justice systems, and/or gender-based violence.

The successful candidate will have significant experience of strategic financial planning and managing organisational finances. The candidate will have a clear commitment to Hibiscus’ vision, mission and values, and a strong commitment to anti-racism. They will have a willingness to deepen their understanding of our work and show a commitment to personal growth.

The successful candidate will be able to demonstrate a strong understanding of safeguarding, health and safety, data protection, Charity Commission and Companies House requirements, alongside other major compliance areas. They will have highly effective communication and presentation skills, and will be confident liaising with Hibiscus’ teams, the board and a wide range of contractors and partners. This will include demonstrable skills around change management and a strong understanding of risk management. Experience of writing and contributing to fundraising bids is desirable, as is prior experience of the charity sector.

The successful candidate will demonstrate a commitment to Hibiscus's ethos aims and objectives, including having an intersectional and anti-racist approach to the work and a comprehensive understanding of one of more of Hibiscus’ key work areas.

Herts Mind Network, (HMN) is a rapidly growing charity providing an essential and diverse range of mental health support across Hertfordshire. We have 7 Wellbeing Centres across the County and services include Crisis intervention, Complex needs and Community outreach, Peer and group support, Wellbeing and Counselling, Training and Education: for adults, young people and children in Hertfordshire.

HR Support Assistant
Reference: 251
Salary: £24,040 - £25,116 per annum
Hours: 37.5 hours per week
Contract: Permanent
Working base: Watford Wellbeing Centre (with ability to travel to locations in Hertfordshire as required)
Reports to: Head of HR

Purpose of Post

This is a position offering someone with the appropriate values and experience, the opportunity to play a pivotal part in our small HR team (Head of HR and Senior HR Coordinator). As an HR Support Assistant we would expect you to have a strong customer service focus with a remit of providing high quality and accurate effective HR administration service relating to the recruitment, onboarding and employee lifecycle processes and procedures. This role is part of first line HR support for a current headcount of 175 employees.

Key Responsibilities

• To work closely with the team and deliver a high quality and confidential administrative process from recruitment throughout the employee journey at Herts Mind Network.
• Undertake general HR tasks as required and appropriate to the role including responding promptly to internal/external e-mails and completing other general administrative duties accurately and efficiently as needed.
• To work in compliance with employment law and best practice for HR processes including, contracts, starters and leavers, employment checks, DBS checks and pre-employment referencing.
• Support with note taking for internal HR meetings, with guidance from the HR team.
• Arrange candidate interviews on request and follow up to ensure documentation and recruitment records are held according to our retention policy and GDPR standards
• To collate data for submission to payroll.
• To respond to Subject Access Requests in relation to employee SARs.
• Promoting communication with EAP and for permanent staff communication about Cash plan and other benefits that may be available from time to time.
• To work with the HR team to maintain the quality standards system for all groups in line with National Mind Policy and ISO9001
• Creating all the necessary documentation with excellent attention to detail and accuracy.
• Monitoring the Breathe HR System, ensuring employee profiles are up to date, including personal data, annual leave entitlement and training.
• Creating profiles for new staff members on Breathe and ensuring the dashboard is up to date for all employees.
• Maintain our online E-learning resource (Ihasco) ensuring new starters are onboarded and reporting on mandatory course completion.
• Ensure leavers are offboarded promptly.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Eligibility for blue light card.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is Monday 30th December 2024
Interviews to be held Friday 3rd January 2025.
Please note: We will close the advert prior to this date if we receive sufficient applications.

Interested? 

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. 

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please.

Operations Manager

3 months, possibly longer

Starting in January 2025

£20.87 per hour PAYE, plus £2.52 holiday pay per hour

Based in Leeds, 1 to 2 days a month in the Leeds office, remote

21 hours per week

Charity People are recruiting on behalf of a wonderful unique children's welfare charity to find them a new part time Operations Manager. This is a new role, in a young but fast-growing charity who are progressing at a fast pace. They currently have a Finance and Operations Manager, but since there is such growth, they are now splitting the role and have created this temporary Operations Manager role, with the view of this becoming a longer-term fixture. You will initially report to the Finance and Operations Manager. This role can be worked remotely, with at least one or two days per month being spent in the charity's office in Leeds, so it would be ideal to have the successful candidate residing in proximity, or someone who can travel easily into Leeds monthly.

This a small organisation who requires some further guidance and support from the new Operations Manager, to really help underpin everything already in place, and to drive the operational side of the charity forward. There are around 20 staff members, and many more volunteers, and everyone is extremely passionate about the cause, and would love the Operations manager to be just as passionate and onboard with the values of the charity's team.

Key areas of focus for this role are HR, IT, Data Protection and Health & Safety. There is work to be done in each area, reviewing, tweaking, amending, and recommending any changes across policies, systems, staff training, risk assessments, benchmarking, employment contracts and safeguarding. So, this is an exciting role where you can get stuck into various aspects and help shape the future structure of the charity.

This role is interviewing and starting by mid-January 2025. Due to the festive period, we will come back to applicants by early January

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.