Hr Manager Jobs
Head of Content
Business Disability Forum is the leading business membership organisation in disability inclusion.
We are trusted partners, working with business, Government and disabled people to improve the life experiences of disabled employees and consumers, by removing barriers to inclusion.
- We work with over 600 members employing over 20% of the UK workforce and an estimated 8 million people worldwide.
- We advise, support and encourage businesses (many of them global) to become more disability-smart.
- We influence policymakers by representing the voice of employers and disabled employees.
- We provide evidence-based thought leadership on how business affects the lives of disabled people.
- We help effect changes in business practices, products, services and policies that positively impact the life experiences of disabled people, and also benefit business.
The role
The role holder will lead on content creation and production across Business Disability Forum. The role holder will take a strategic approach and collaborate closely with colleagues across the organisation to ensure that BDF creates cutting edge content that engages, informs and educates our Members and Partners
The requirement
- Experience of setting content strategy and road mapping.
- Experience of consulting stakeholders and using insights to create written content to meet their needs
- Experience of delivering small high-quality projects on time and within budget.
- Experience of creating videos, other accessible digital content and services
- Ability to create persuasive strategic plans.
- ·Knowledge of wider diversity, inclusion and employment law issues.
- ·Knowledge of current topical issues for businesses and business management.
For the full job description and person specification of this role and instructions on how to apply please visit our website below via the button below:
How to apply
Applications should be by CV and a supporting statement, of up to 400 words, detailing why you think you would be suitable for the role. If you require any adjustments to the application process please contact Barnaby Powell as set out below. Applications should be addressed to Barnaby Powell, HR & Office Manager, Business Disability Forum, Nutmeg House, 60 Gainsford Street, London SE1 2NY. If you are submitting your application by email please do so to barnabyp @ businessdisabilityforum .org .uk
- Closing date for applications: Sunday, 24 November 2024
- First interviews are planned for 3, 4 & 5 December 2024.
- Second interviews are planned for week commencing 9 December 2024.
Business Disability Forum is committed to ensuring that all its information, products and services are as accessible as possible to everyone.
If you wish to discuss anything in regards to accessibility or if you require alternative formats, please contact Barnaby Powell by email at the address above or by telephone on 020-7403-3020.
For further information on Business Disability Forum please refer to our website via the button below.
Equal opportunities
We are committed to becoming disability-smart and an employer of choice irrespective of race (which includes colour, nationality and ethnic or national origins), sex, sexual orientation, gender reassignment, religion or belief, marital or civil partnership status, age, disability, or pregnancy and maternity. The ethical and business case of ensuring that our workforce is representative of wider society is at the heart of what we do. When we are recruiting, disabled candidates who meet all of the essential criteria will be offered an interview.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Grants Specialist - Job Description
Location- UK & US
Salary Band UK - £51,050
Salary Band US - $85,246
All qualified candidates must submit a cover letter for consideration
About the Fund:
The Fund for Global Human Rights (the Fund) is a leading supporter of on-the-ground human rights groups around the world. Dedicated to identifying and investing in the most effective human rights organizations in regions from Latin America to Africa to Southeast Asia, the Fund for Global Human Rights offers grants and facilitates technical support to ensure the long-term effectiveness and viability of front-line groups working in challenging conditions with scant resources.
As an employer active in the field of human rights, The Fund is deeply committed to the overall well-being of its staff. It envisions a people centric workplace characterized by compassion, empathy, and balance. Its values are respect, integrity, agility, sustainability, and inclusivity. As the organization adapts and changes, it looks to its values to root and guide itself. Values are woven into The Fund Theory of Change and used to guide its direction and make decisions.
This is an exciting time at the Fund, having been undertaking a Strategic Review and being about to embark on an Operational Review to optimize our internal structures and systems to support the delivery of the Fund’s mission and strategic direction.
Your role:
The Grantmaking Operations team sits within the Fund’s Operations department and is primarily focused on ensuring that resources are reaching frontline activist organizations. The team seeks to hire a Grants Specialist who will report to the Managers of Grantmaking Operations and manage the Fund’s most complex grantmaking programs.
The successful candidate will join a high-performing, enthusiastic grants management team, a deeply committed global staff, and an organization constantly learning and adapting to global contexts.
ESSENTIAL DUTIES OF THE POSITION:
Grantmaking
- Manage due diligence and enhanced grantmaking protocols for a highly complex and high-volume portfolio of grants spanning 50+ countries.
- Inform the development and implementation of grantmaking plans, ensuring they are robust and responsive to changing contexts and needs.
- Research compliance and financial regulation for various country contexts as needed and flag potential areas of risk to the Manager of Grantmaking Policy and Models.
- Identify and flag operational challenges that may have an impact on programmatic grantmaking ambitions, potential donor commitments or grantmaking advisory bodies.
- Coordinate with Program and Grantmaking Operations to ensure grants and grantee relationships are managed according to their risk level and operating context.
- Together with Program, Fundraising and Finance teams coordinate grant recommendation processes and timeline for grantmaking portfolios.
- Prepare and organize applicant materials and prospective grantee documents for all LEF cohorts.
- Manage incoming grant proposals and evaluate eligibility of prospective grantees in line with grantmaking due diligence protocols.
- Serve as the primary point of contact for grantees, enhancing grantee relations and maintaining communication in multiple languages, including but not limited to English and French.
- Coordinate translation of grant and program related materials in line with portfolio grantmaking, (i.e., ensuring all grant and program documents are tailored according to program initiatives and compliance needs)
- Participate (and lead as needed) in regular check-ins, strategic meetings and retreats to help coordinate the workflow of grantmaking, shape grantmaking budgets and collaboration with external stakeholders.
- Actively contribute to fundraising stages by integrating data-driven insights and compelling narratives in proposals and evaluation reports.
Database and Systems Administration
- Contribute to the management of the Fund’s grants management system.
- Maintain accurate grant and grantee records – updating grant, organization and contact records daily, updating budget trackers periodically and ensuring OFAC compliance.
- Generate reports and dashboards for colleagues across departments, as needed.
- Code all grantmaking requests and budgeting information.
- Enhance the grants management system functionalities, including coding and back-end development for improved user experience and data integrity.
- Collaborate with Grantmaking Operations colleagues to test new releases to grantmaking database, identifying improvements and addressing bugs.
- Contribute to the design and creation of the EOI and proposal forms in the grants management system.
- Facilitate the successful launch of newly implemented workflows and forms within the grants management system by identifying and assisting in the resolution of issues, ensuring optimal functionality and user experience.
- Support the design and implementation of grantee portals to facilitate efficient interactions and reporting.
- Collaborate with Grants Management colleagues to test new releases to grantmaking database, identifying improvements and addressing bugs.
Project Coordination
- Lead on GM internal projects; brainstorming and implementing workflow solutions to team endeavors, ensuring cohesive and aligned project reporting and closing.
- Provide support to the Manager of Grantmaking Systems & Projects
- Support engagement with all project stakeholders, gathering and integrating feedback to improve project management processes.
- Proactively identify risks associated with projects; recommending effective solutions to ensure successful implementation.
- Inform the scheduling and coordination of project activities, including meetings and deadlines, in coordination with Legal Empowerment Fund team.
- Document project outcomes and adaptations; ensuring learning is embedded in LEF grantmaking operations.
Your Team:
This position is part of the Fund’s Grantmaking Operations Team. The team is comprised of one Director, two Managers and four Specialists spread between the US and UK offices. This position will report to the Manager of Systems & Projects and will be based in the UK or US.
You Have - Candidates should demonstrate the following range of skills, experience, and qualities:
- Three years of relevant work experience, e.g., managing workflows, projects, and processes + at least one year of complementary education or experience working in human rights, program, or fundraising
- Demonstrated experience navigating legal and financial frameworks in the UK/US and working knowledge of international grantmaking funding trends and nuances.
- Strong project management skills, including software and people and process management.
- Initiative and strong sense of follow up, demonstrating the ability to keep track of multiple streams of cross-sectional work, and drive forward momentum.
- Diplomacy and the ability to manage sensitive data in a confidential and appropriate manner.
- Excellent organizational, problem-solving, and time management skills
- Exceptional and consistent attention to detail while managing complex tasks and/or large work portfolios in a fast-paced, complex environment.
- Excellent written and verbal communica6tion skills with the ability to convey information accurately and listen effectively.
- Working knowledge of databases and proficiency in Microsoft Office Teams among other applications
- Strategic and analytical thinker; anticipates the impact of changes—small and large on workflows and process.
- Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.
- Fluent in English and strong working proficiency in French (written and verbal)
PREFERRED QUALIFICATIONS (I.E. NICE TO HAVE, BUT NOT CRITICAL)
- Experience in a non-profit environment; grants management experience at private or public foundation a plus.
- Experience in or demonstrated interest in human rights and/or social justice issues.
- Additional language proficiency, especially in French, Spanish, or Arabic.
- Familiarity with US and/or UK non-profit compliance requirements and best practices.
- Familiarity with grants management systems, especially Fluxx.
The ideal candidate will also possess the following attributes:
- A constructive and solutions-oriented approach to problem solving.
- Works proactively to address molehills before they become mountains.
- Comfortable in a fast-moving, ever-changing environment.
- Enterprising, curious, and willing to take on new projects.
- Strong interpersonal skills and thrives in collaborative, diverse team settings.
- Customer service oriented; understands who we serve and considers the client(s) when managing change.
Qualified candidates must possess professional proficiency in both written & spoken Spanish.
Qualified candidates must be located in the UK or in the US, specifically in DC, MD, VA, or NY.
Qualifies candidates must submit a cover letter for consideration.
The client requests no contact from agencies or media sales.
About the UN Global Compact Network UK:
We are a dynamic multi-stakeholder initiative, dedicated to connecting UK companies to the United Nations Global Compact, the world’s largest responsible business initiative. The Ten Principles of the UN Global Compact, rooted in UN treaties, provide a robust foundation and comprehensive framework for corporate sustainability and business action on the Sustainable Development Goals (SDGs).
Our mission is to champion sustainability leadership to create a world we want to live and do business in, by inspiring ambition, enabling impactful action, and collaborating to reshape the business environment for the better.
The UN Global Compact Network UK has over 900 participating companies, with a team of 31 people, and is growing quickly.
Our work is guided by the core values of the UN – Integrity, Respect for Diversity, and Professionalism – alongside nine additional values and behaviours of the UN Global Compact which can be found here. During a recent review, the team described our workplace as friendly, inclusive, supportive, passionate, and hard-working.
About the role:
The primary focus of the Bookkeeper role is credit control - raising invoices and following up on accounts receivable for our membership (approximately 1000 participants). The role will also include posting expenses and ensuring they are properly documented, reconciling bank accounts, and ensuring that records are accurate, up-to-date, and comply with relevant accounting principles.
This is a part-time role (3 days per week to start). The successful candidate may normally work from home or our office, but occasional in-person meetings at the office will be required (minimum twice per month).
Who we are looking for:
- Someone with a strong understanding of financial principles and practices, with excellent attention to detail – ensuring accuracy in financial records and reports.
- Someone with strong organisational skills, capable of managing time effectively and prioritising multiple tasks efficiently.
- A confident communicator, both in writing and verbally, who can interact well with team members, management, and external stakeholders. They should also be comfortable using the telephone and willing to make calls when needed.
- Strong mathematical skills and the ability to work with numbers accurately is essential.
- Someone with strong analytical and problem-solving skills, able to review and interpret financial data, resolve discrepancies, and provide valuable insights to support senior management's decision-making.
- An individual with good IT skills who is proficient in Microsoft Office, particularly Excel, along with experience in accounting software and CRM systems like Salesforce. We use Xero, but knowledge of this specific software is not required.
In your first 6 months:
To help you settle quickly, we will provide a thorough and comprehensive onboarding. Through meetings with key colleagues and online training, we will help you to become familiar with our way of working and our value proposition.
Key Responsibilities & Duties:
- Accounts Receivable: Manage accounts receivable (member invoicing and collections) ensuring that all invoices are generated on time and payments are collected effectively.
- Monitor Member Accounts: Track outstanding balances and proactively contact members regarding unpaid invoices to ensure timely payment
- Debt Collection: Chase overdue payments by phone or email.
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- Record Keeping: Maintain accurate and up-to-date records of member accounts, including invoices, payment history, and communications, and provide regular reports to senior management.
- Cash Allocation: Ensure all incoming payments are correctly allocated to the corresponding invoices.
- Dispute Resolution: Investigate and resolve any disputes or queries regarding invoices or payments.
- Reporting: Provide regular reports on outstanding debts, overdue accounts, and the overall status of the company’s receivables to senior management.
- Liaison: Collaborate with internal teams (Participant Engagement/Impact & Growth/Programmes) to resolve any issues that may delay payment.
- Expense Management: Track company expenses and ensure they are allocated correctly across teams.
- Bank Reconciliation: Regularly reconcile bank accounts to ensure that all transactions are properly allocated and accounted for, and discrepancies are addressed.
- VAT Compliance: Ensure VAT is accurately applied to all relevant transactions and prepare VAT returns for review by our accountant or Executive Director before submission, in compliance with legal requirements.
- Support Audits: Prepare relevant documents and assist with internal and external audits by providing necessary financial records.
- Petty Cash Handling: Manage petty cash transactions and ensure they are recorded appropriately.
The Bookkeeper may also be required to perform general finance and accounts-related tasks as needed to support the overall financial operations of the company.
Qualifications:
- Proven experience as a bookkeeper or in a similar financial role.
- Certification in bookkeeping, or equivalent
- A good understanding of double-entry bookkeeping is essential, along with familiarity with tax and regulatory requirements.
What we offer:
- Hybrid working – After onboarding, office days will be negotiable.
- Flexible working once discussed with your line manager. Our core/active hours are 10 am to 4 pm.
- Employee Assistance Programme for you and your immediate family.
- Three discretionary days off in December in addition to annual leave.
- One additional day off for mission-related volunteering.
- Enhanced sick leave.
- Compassionate leave.
- Season ticket loan.
- Cycle to Work Scheme.
This is a part-time position (22.5 hours per week).
Next Steps:
The application process includes the following steps:
- Complete an equal opportunities questionnaire and provide essential admin information.
- Upload your CV.
- Longlisted candidates will be asked to complete a written test which includes questions designed to test your ability to excel in this role. Your answers will be scored by people, not AI tools.
- Shortlisted candidates will be invited to an interview with the Executive Director, the Chief of Staff, and the HR Manager.
- Final candidates will be invited to an informal, in-person meeting.
We promote sustainability leadership to create a world we want to live and do business in.
The client requests no contact from agencies or media sales.
The role offers the chance to work across the financial functions and offers an experience through a breadth of finance work across the organisation making it a varied and a well-rounded role.
The Finance Officer is part of the Organisational Support and Development (OSD) team at the Tax Justice Network, which is led by the Director of OSD, and the role reports to the Head of Finance and Reporting. The OSD team leads and delivers on a range of operational services from finance management, risk management, project management, event management, human resources, IT systems and other enabling functions. The team is also responsible for fundraising for the organisation. This includes respond to calls for proposals, track funding opportunities and engage with donors regularly.
Key responsibilities
- Undertake the day-to-day bookkeeping including accounts payable, accounts receivable, banking payroll and general ledger maintenance
- Ensuring accuracy and integrity of all financial records and keeping a clear audit trail of all financial records
- Manage the staff payroll process including pension, HMRC and other related processes
- Manage the periodic payment runs and ensure that all payments are paid on time
- Supporting financial planning and reporting for project proposals, project reporting and management reports
- Support with project and year end audits schedules
- Assist in the preparation of accruals, prepayments and other journals
- Maintaining fixed asset register
- Provide guidance to team on internal financial processes and policies and assist with queries and escalating them as necessary
- Ensure organisational adherence to our internal and funder specific procurement policies
- Undertake other financial administration work and supporting the wider OSD team on team responsibilities and duties as required
Person specification
Skills and experience
Essential
• Holding or working towards a CCAB, CIMA or overseas equivalent qualification
• Hands on experience of working in a finance department of charities or not for profit organisations
• Experience of carrying out detailed reconciliations, and can demonstrate a keen eye for detail and a thorough and methodical approach in all work
• Strong IT skills with intermediate knowledge of Excel and cloud-based accounting software (preferably Xero)
• Ability to communicate effectively, accurately and succinctly in English, in writing and verbally
• Excellent interpersonal skills
Desirable
• Experience of producing financial reports for a range of purposes
• Experience of working with multi-currency transactions and cash holdings
• Experience of working with EU funded grants
• Experience of working with a variety of cloud-based platforms such as Airtable, Xero, SharePoint, Slack and Zoom
Attributes
Essential
• Ability to work collaboratively as part of a team and independently with a high degree of initiative
• Flexible and able to manage a varied workload and deadlines
• Ability to deliver work of a high standard with excellent attention to detail
• Knowledge of UK and / or EU financial regulations
• Resourceful and flexible approach with a “can do, will do attitude” and willingness to learn and adapt
Desirable
• Passion for tax justice and international development issues
• Previous experience of grant management
• Use of electronic banking software
To contribute to creating the conditions for achieving tax justice by challenging false narratives, and normalising bold, progressive proposals.
The client requests no contact from agencies or media sales.
Job Title: Known internally as Relationship Manager
Location: Home - Based covering Wales. Candidates should ideally reside in the area as there is a requirement to be able to travel across Wales to attend meetings, events and trainings
Hours: 35 hours per week
Contract type: Permanent
Salary: £33,607 per annum
What we do: We help young people through cancer
How we work: We’re Determined, United, Spirited and Kind
What we’re looking for:
- Someone who can drive a high level of engagement to proactively identify, support, and retain our supporters. They will have strong communication skills, with the credibility and authority to inspire others.
- Someone with a successful track record of building strong internal and external relationships and generating income from community and corporate opportunities.
- Someone with a growth mindset who is solution focused, that can manage their time and workload, and utilise our given processes, systems, and parameters to overcome barriers.
- Someone who can deliver a personal portfolio within an overall Regional Fundraising team target, demonstrating an understanding of how to mitigate risk and maximise return on investment.
What we offer:
- Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3- or 4-day closure over the Christmas period. We also have finish early Fridays in August and quarterly rest days to step away from day-to-day work and refocus.
- Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
- Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
- Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
- Health Cashback Plan: access a health cashback plan to cover medical expenses.
- Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
- Discount scheme: access exclusive savings at various high street retailers and gyms.
- Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.
How to apply:
You’ll need to register on our portal, complete a short application and answer four questions about your skills and experience in relation to the role.
Key dates:
Applications by midnight Sunday 3rd November. 1st Interviews held online on 11th and 12th November and 2nd Interviews potentially held in person on 18th November in Cardiff.
Our commitment to inclusion and accessibility:
At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind.
We have the same goal for people working with us. Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people. In line with our equity, diversity and inclusion commitments, we would love to see applications from LGBTQ+ people, people of colour/those from ethnically diverse communities, disabled people and people with caring responsibilities.
Should you require any assistance or adjustments to support your application or interview process, such as accommodating neurodiversity where additional time for tasks, meeting the panellists beforehand or a different interview format (online/offline/in person) or if you require the job description or job advert in an alternative format. Please don’t hesitate to get in touch with the HR Team.
Privacy and Safeguarding:
At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).
For information on how we collect, store and process personal data please get in touch with the HR Team.
We’re here to give every young person facing cancer the best care and support.
The client requests no contact from agencies or media sales.
LOCATION - Remote with travel required across the UK
Are you looking for an exciting and rewarding new role in 2024? Apply for the Learning and Development Manager role at homelessness charity Emmaus UK.
About Emmaus
Emmaus is a secular organisation supporting homeless and socially excluded people by providing a home for as it is needed, meaningful work in a social enterprise and a sense of belonging and community. There are currently 30 Emmaus communities in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. There are also 3 Emmaus groups working towards the development of services in their areas. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.
About the role
We are seeking a Learning and Development Manager to work with the Director of Partnerships and Federation Development to develop an ambitious learning and development strategy for Emmaus UK.
As a hands-on Learning & Development Manager, you will play a critical role in developing the skills, knowledge, and capabilities of employees, companions, volunteers and trustees across the Emmaus Federation and within Emmaus UK.
Your primary focus will be on developing and delivering effective learning interventions, programs and initiatives that align with the goals of Emmaus and support the growth and development of its people.
You will have the opportunity to make a significant impact on the growth and development of employees, companions, volunteers and trustees, contributing to a positive learning culture, and supporting the overall success of the federation. Your role will involve supporting the development and delivery of strategic plans, programme design and implementation, stakeholder management, and continuous evaluation and improvement of learning initiatives.
This role is home-based, with some travel required across the UK.
Who are we looking for?
We are looking for a high-performing Learning and Development Manager, with experience working in a learning and development role, including experience of delivering training in-person and online to a range of stakeholders.
The successful applicant will be able to deliver effective and engaging learning and development programmes and will have experience of identifying and analysing learning and development needs, developing relevant approaches and evaluating effectiveness, developing a strong culture of continuous improvement across Emmaus UK and the wider federation.
This is an exciting and rewarding role for someone who thrives working with different people and pursuing new opportunities.
What we offer
· £37,878 pro rata (based on a standard working week of 37.5 hours)
· Working hours: 5 days per week, Monday – Friday
· Contract: Permanent
· Pension: Stakeholder pension with employer contribution
· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave
· Training & development: Individually tailored induction. Ongoing training and development
· Volunteering: 2 days allowance each year
· Employee assistance: 24/7 employee assistance scheme is available
· Flexible working: Options available, subject to the requirements of the role
· Life assurance: Death in service lump sum of 3 x salary
To apply
To apply for the role, please complete our application form and equal opportunities monitoring form and email us by 12pm on Friday 1st November 2024.
Please ensure you download the job pack and refer to the job description and person specification when completing your application form.
Those shortlisted will be invited to an interview conducted via Microsoft Teams on Wednesday 13th November.
If you would like to arrange an informal discussion about the role, please email us.
Equal Opportunities
Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.
To ensure fairness and consistency to select the best candidate for our roles, all our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.
The client requests no contact from agencies or media sales.
In every part of our society, from classrooms to boardrooms and from football pitches to building sites, more people need more support for their mental health and well-being. At Response, we are rising to the challenge and putting the person first. We need you to help us achieve that.
RESPONSE is looking for three Trustees with experience in any of the following areas: Social or Supported Housing, Human Resources, Public Relations and Mental Health to become a Trustee. You would play a vital role in the running of our fantastic organisation through contributing to and ensuring effective delivery of our strategy. A genuine interest and commitment to the organisation's Mission, Values and Strategic Goals is essential along with an understanding of compliance, risk management and control of processes.
For over 50 years, RESPONSE has been pioneering mental health and wellbeing services that enable individuals to live the fulfilled lives they deserve. We have grown significantly in the last five years and now support over 400 adults with serious mental illness and hundreds of Young People with mental health and wellbeing across West Berkshire, Oxfordshire and Buckinghamshire (BOB).
Our values are Caring, Creative, Safe and Aspirational. We’re CARING- we connect with each other on a human level and believe in the power of conversation. The human warmth of our 230 colleagues translates to the work they do to support others, and is ultimately why we’re one of the leading providers of mental health support. Do you also possess these qualities and have a genuine desire to make a difference?
Our AMBITION is illustrated in our numerous NHS and Council contracts and turnover of around £18m, meaning we’re now well-placed to deliver future growth and even more vital life-changing services to both young people and adults. Response aims to diversify their portfolio even further and open new services in Buckinghamshire and Berkshire alongside still developing new services in Oxfordshire.
As a large and growing organisation, we need Trustees who can invest a suitable amount of time, on a flexible basis, each month. As a guide, a Trustee could be investing around 6 hours a month to RESPONSE (in addition to the formal board meetings, which take place bi-monthly). However, if you are unable to commit to this time, we would still like to speak to you about what you can offer!
Response will continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees and individuals accessing our services. We are proud of our commitment to diversity and inclusion and welcome applicants that are representative of the individuals we support. For further information and to find out how to apply please visit the RESPONSE website: . Alternatively, if you would like to arrange an initial informal conversation with Nicola Leavesley (CEO) please contact Claire Pouncey, Executive PA on
Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: helping the people we support celebrate along the road to a brighter future.
- Supporting with project management by tracking deadlines and deliverables, ensuring projects are completed in time.
- Developing and maintaining professional relationships with stakeholders both internal and external.
- Undertaking analysis of data, extracting insights from reports and compiling into presentations and other documents.
- Managing the Chief Executives/People & Culture Director’s calendar, scheduling meetings, appointments and travel arrangements.
- Preparing and organising documents for meetings including agendas and presentations. Taking minutes during meetings and distributing to relevant parties.
- Adopting a growth mindset, identifying opportunities for personal development.
- Qualification level 4 or above in a business-related field
- Excellent verbal and written communication skills and can produce reports
- Excellent organisational skills. Can negotiate and prioritise to meet needs.
- Good level of computer literacy including all Microsoft Office Applications and competent user of Excel and PowerPoint.
- Able to work to deadlines and prioritise own workload.
Benefits
- Annual Leave 27 day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years
- Generous pension scheme and death in service benefit , up to 7% company pension contributions and up to 6 x basis salary death in service
- Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
- Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
- Eligibility to apply for Blue Light card
- Proud to be a real living wage employer
- Refer a friend scheme, be rewarded for recommending a friend to work with us
- Comprehensive training and development opportunities, including apprenticeship qualifications
- Long service awards including cash gifts and extra holiday.
- Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online
- Access to our Employee Assistance Programme for you and adults at your home
Alongside an incredible team of like-minded peers, you’ll be working behind-the-scenes to support our staff, volunteers, families, and supporters.
You will be helping our work happen across the charity; enabling us to care for and champion the rights, needs and ambitions of the people we support.
"
Please send your CV
Wales
£64,253 per annum
Full time, 35 hours per week
Permanent contract
Home based role and living within the relevant region or close enough proximity to be able to travel and meet the requirements of this role’ (subject to meeting homeworking assessment requirements, which includes a minimum broadband speed of 18Mbps)
You will undertake work with the Wales Government, working in collaboration with other health trade unions.
In this key senior role, you will be responsible for managing and supporting our stewards and safety representative network across Wales, advising them in providing individual and collective industrial relations support to members, working both in and outside of the NHS.
You will represent the CSP on the Wales Partnership Forum, as well as working with the CSP regional team to influence on local workforce issues and promote physiotherapy.
You will provide representation for members at disciplinary hearings, grievances and disputes with employers, and provide general advice and information to representatives and members on issues such as pay, terms and conditions, and employment legislation.
With significant trade union experience at a senior level, and an understanding of NHS structures and government policy on health, you will have excellent communication, negotiation, training and presentational skills, combined with a strong collaborative approach and a thorough understanding of, and commitment to, equality and diversity principles and the ability to put them into practice.
For an informal discussion about the role, please contact Jim Fahie, Assistant Director of Employment Relations and Union Services, at Head Office.
Why work for the CSP?
The CSP is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.
At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please read about the CSP's values for further information on the website.
We offer an excellent benefits package, including 27 days’ annual leave plus bank holidays (pro rata), Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution.
To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs).
To apply for the role please click on the ‘Apply online’ tab below and complete the online application form. CVs will not be accepted.
Closing date: 10am, 14 November 2024.
Interview date: 29 November 2024 (in person at the Cardiff office).
If you require any adjustments during the application stage, please email the Human Resources team at Head Office.
The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. View our equity, diversity and belonging strategy on the website.
NO AGENCIES
West Midlands
£56,401 per annum (£41,897.88 pro-rata)
Part time, 26 hours per week
Fixed Term contract, 2 years
Home based role and living within the relevant region or close enough proximity to be able to travel and meet the requirements of this role’ (subject to meeting homeworking assessment requirements, which includes a minimum broadband speed of 18Mbps)
In this key role you will be responsible for assisting the Senior Negotiating Officer to manage and support our stewards, safety and equality representative networks across West Midlands and part of Cheshire, advising them in providing individual and collective industrial relations support to members, working both in and outside of the NHS.
You will work in collaboration with other health trade unions across the region.
You will work with the CSP regional team to recruit and organise members, influence on local workforce issues and promote physiotherapy.
You will provide representation for members at disciplinary hearings, grievances and disputes with employers, and provide general advice and information to representatives and members on issues such as pay, terms and conditions, and employment legislation.
With significant trade union experience at a senior level, and an understanding of NHS structures and government policy on health, you will have excellent communication, negotiation, training and presentational skills, combined with a strong collaborative approach and a thorough understanding of, and commitment to, equality and diversity principles and the ability to put them into practice.
For an informal discussion about the role, please contact Jim Fahie, Assistant Director of Employment Relations and Union Services, at Head Office.
Why work for the Chartered Society of Physiotherapy?
The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.
At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please read about the CSP's values for further information on our website.
We offer an excellent benefits package, including 27 days’ annual leave plus bank holidays, Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution.
To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs).
To apply for the role please click on the ‘Apply online’ tab below and complete the online application form. CVs will not be accepted.
Closing date: 10am, 14 November 2024.
Interview date: 28 November 2024 (in person at our London office).
If you require any adjustments during the application stage, please email the Human Resources team at Head Office.
The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. View our equity, diversity and belonging strategy on the website.
NO AGENCIES
Background to School Food Matters
School Food Matters (SFM) exists to teach children about food and to improve children’s access to healthy, sustainable food during their time at school. We provide fully funded food education programmes to schools. Our experience delivering these programmes informs and strengthens our campaigns, bringing the voices of children, parents and teachers to government policy.
About Young Marketeers
Young Marketeers is our flagship food education programme which gives primary school children an opportunity to learn about food production, grow their own veg, and set up a stall at their local community market. The programme began in 2013 at London’s Borough Market. Now, thanks to the support of The National Lottery’s Community Fund, we are taking the programme to cities across England.
Job Purpose
· To manage our Young Marketeers programme across England
Key Tasks include:
Staff management and training
- Provide support and training to a team of freelance Project Officers/Gardeners across the country
- Organise induction of new staff, including development of resources and training packages
Partner relationships
- Conduct desk research on schools and partners in new cities for recruitment
· Maintain good relationships with freelance team, schools and local partners, and visit regions
- Maintain an excellent relationship with funders, and support with written and verbal reports
Budgeting, monitoring and evaluation
· Manage the budget for the programme in collaboration with SFM’s Finance & HR Manager
· Ensure that the freelance team collects data and that accurate records are maintained on Airtable
- Work closely with our Impact & Strategy Manager and Evaluation Officer to complete all monitoring and evaluation processes
- Keep line manager updated on progress
Communications and general
- Gather content for our website and social media platforms
- Contribute to the smooth-running of SFM at this time of growth
- Keep up to date with safeguarding requirements and reporting procedures
- Maintain the ethos of the charity and positively promote our work at all times
- The Project Coordinator will also undertake any other tasks relevant to the affairs of SFM that may arise from time to time. Therefore, being flexible and approaching the job with an open and positive mindset is essential!
Person specification
Essential
· Excellent administrative and organisational skills
· Experience of planning, managing, and delivering a programme within budget
· Excellent attention to detail, and the ability to work to tight deadlines and prioritise workload
· Experience of building relationships with partner organisations and individuals
· Clear and engaging communication skills, both written and oral
· Ability to work in a team, and seek help when needed
· Excellent IT skills including excel, word and email
· Experience of working in education
· An interest in food education and children’s health
· Willing to travel within England
Desirable
· Experience of working for a charity or not for profit organisation
· Experience of managing a team
· Interest in gardening and food growing
The client requests no contact from agencies or media sales.
We are excited to be advertising the role of Psychotherapy Service Manager at Respond, to lead our team and the development of our psychotherapy services with autistic people and people with learning disabilities who have experienced trauma and their families. Many of our clients may have experienced complex or multiple traumatic experiences including sexual violence, domestic abuse and neglect.
The Psychotherapy Service provides predominantly longer-term therapeutic support of a year or more, depending on how the work is funded, to an average of 130 unique individuals per year. The current team of 10 are made up of 4 senior therapists (reporting to the postholder), 4 therapists and 2 honoraries in training, the majority of whom are Arts therapists and work within a psychodynamic and/or systemic model.
We welcome applications from experienced Psychodynamic Counsellor/Psychotherapists, Arts therapists, Psychologists or Family Therapists who are passionate about our work. You will work psychodynamically, champion our trauma informed approach including our reflective practice model and have the opportunity to influence and shape the development of the psychotherapy service. Leading the small team, you will provide clinical leadership and be Safeguarding lead, ensuring we continue to provide high quality psychotherapy services. We are offering the role at 4-5 days per week, working in a hybrid manner flexibly. You can also hold your own small case load of clients, supervisees and/or consultancy work within the role.
This is a unique and specialist role and we recognise that you may have more experience in one clinical area or client group than another, given the breadth of our work and whilst you may be experienced in working psychodynamically as a therapist and as a line manager, you may be newer to leading a service for example. Or you may have a great deal of other experience and understanding of the needs of our clients from other work. We are flexible to develop the right candidate who is passionate about improving the lives of autistic people, people with learning disabilities and their family members.
If this sounds like the kind of role that would interest you, we’d really welcome your application. Please also get in touch if you have any questions.
Further information about Respond
Respond is entering the last year of our three-year strategy, in which we will continue to be focusing on our psychotherapy service, which is a core part of Respond’s offer as a charity for now thirty-four years. Our mission is to reduce the impact of trauma in the lives of people with learning disabilities and autistic people, by developing trusting relationships, through psychotherapeutically informed services which include advocacy, training and consultation.
An important part of our work at Respond is working in a trauma-informed way. What this means for us is that we hold in mind the impact of trauma at all levels of the organisation, and all staff take part in reflective practice or team dynamics.
We provide a range of trauma-informed services for children, young people, adults and professionals. These include psychotherapy, advocacy, training and other support services. The work we do is generally long term in recognition of research that clients with autism and learning disabilities who have experienced abuse and trauma take longer to process their trauma and to recover.
We are keen to encourage applications from a diverse range of candidates including people with lived experience, who are both interested in working in partnership to provide support, as well as supporting people with learning disabilities and autistic people who have experienced trauma.
We are committed to the furthering of human rights, equality, and positive social change through our therapeutic and advocacy work and are committed to anti-racism and other forms of anti-discriminatory practice. We recognise that we need to continually keep this as a focus in our work and as an integral part of our organisational strategy.
We celebrate diversity as an employer and as a provider of services to people who often experience multiple discriminations because of (but not limited to) being autistic or having a learning disability and experiences of trauma.
We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every requirement in the person specification, we encourage you to apply anyway and demonstrate how your experience is transferrable for this role. You may be just the right candidate for this or other roles within the organisation.
Respond Benefits package (all per financial year)
We offer a generous and comprehensive package of flexible benefits to all of our staff.
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Hybrid working model, which means that if you’re full time you make a commitment to be working in the office at least two days a week, with the remainder working from home. Part time hours are altered accordingly.
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Generous paid leave benefits including 28.5 days holiday (plus Bank Holidays), with some to be taken between Christmas and New year.
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Up to 4 weeks paid sickness leave at full pay and a further 4 weeks at half pay,
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Discretionary study leave to support training relevant to your role.
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Paid leave to employees who may need to take one day off a year when a religious festival falls on a workday.
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Up to 5 days paid time off for dependents per financial year.
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Opportunity to apply for up to 2 days (14 hours) paid leave per year to participate in volunteering activities relevant to the role.
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Access to a workplace pension scheme, administered by NEST, with a minimum 5% employee contribution and 3% employer contribution from commencement of employment.
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Access to our Employee Assistance Programme (EAP) which includes 24/7 telephone service and counselling.
Note all of the above days per annum stated are pro rata’d for part time employees.
If you’d like to find out more about this role, please read through the job description and person specification.
When you apply, please send a CV and Supporting statement of no more than 2 sides of A4. In your supporting statement ensure that you address the key competencies in the person specification.
Interviews will be in person in London.
When you apply, please send a CV and Supporting statement of no more than 2 sides of A4. In your supporting statement ensure that you address the key competencies in the person specification.
The client requests no contact from agencies or media sales.
Key Responsibilities
Day to day delivery of Internal Comms projects & content:
- Work with the Corporate Communications team and senior leaders to deliver the internal communications strategy
- Develop, deliver and evaluate annual internal communications and engagement plans
- Provide strategic communications input on people-related projects including activities coming out of our new People Strategy
- Work closely with the People and Culture team in a business partnering approach, providing strategic advice and delivering communications for projects
- Develop approaches to measure the success of internal communications, and report on results
- Design approaches and lead activities to help staff engage actively in developing and delivering core areas of our work, from organisational strategy to our Diversity, Equity and Inclusion (DEI) commitments
- Manage strategic and prioritise internal communications projects
- Manage most communications with staff, ensuring a meaningful and balanced flow of corporate announcements, updates from across the business areas, newsletters, admin messages and internal communications part of wider integrated campaigns
- Support engagement processes with staff across all areas of the organisation
- Maintain and evolve internal comms channels including our intranet
- Support communications to staff in the event of a crisis or urgent event
- Manage all costs relating to internal communications
- Develop our internal tone of voice based on our brands’ personalities and values
- Draft and/or edit all written internal communications to high standards.
- Work with corporate comms and content leads to develop engaging content across a multiple of channels
- Liaise across all parts of our organisation to gather and unearth top-notch content, driving a strategic approach to informing, educating and engaging staff
- Execute and commission communications products in a variety of formats
- Build strong and trusted relationships with colleagues across the organisation
- Working with the People & Culture team and Operations team as key stakeholder groups, taking a business partnering approach, including supporting communications with our Staff Forum
- Successfully work with senior leadership team
- Support efforts to drive the success of the corporate communications team, processes and ways of working
Skills and Experience
This is a hands-on delivery role working in a fast paced and busy environment. You must be able to manage multiple projects and prioritise workload:
- Substantive demonstrable experience delivering internal communications, preferably in the non-profit sector
- Excellent copy-writing and copy-editing skills, with ability to flex tone as required and attention to detail - such as staff emails/updates, briefing & speaker notes for leadership, staff newsletter, PPT presentations & agendas
- Project Management of different projects in an effective way
- Comfortable flexing between strategic thinking and day-to-day delivery
- Confident working with senior leadership and managing stakeholders
- Ability to organise staff events onsite and externally – planning, logistics, tech & AV support, itineraries & presentations
- Excellent at building relationships, collaborative with a win-win approach to negotiating
- Comfortable with emerging ways of working, and working across teams
- Ability to brief and manage external agencies – including collating & managing feedback
- Leading communications to support organisation growth or change and new ways of working (desirable)
- Designing and delivering successful engagement activities
- Managing multiple tasks and projects, troubleshooting where needed
- Strong understanding of the role of internal communications in building and nurturing organisational culture and performance
- Using content and multiple channels strategically to inform and engage staff
- Strong understanding of translating a brand into effective content for internal audiences
- Producing a range of content formats including photography and film
- Working knowledge of SharePoint or equivalent, and of harnessing the opportunities it brings for comms and engagement
- Experience working closely with People/ People & Culture/ HR teams and other stakeholders
- Experience in delivering communications in a change context or working through organisational change
- Experience of line management
Knowledge and qualifications
- Proficient in MS Office Suite in particular PowerPoint
- Good working knowledge of SharePoint
- Understanding and experience of implementing HR policies and practices
- Good working knowledge of Mail-Chimp or similar mass mailing platform
- Good working knowledge of metrics for internal communications and engagement
- Good working knowledge of internal communications relating to diversity, equity and inclusion work
- Support change communications across the organisation as required, working with the Head of Corporate Communications and wider communications team
Abilities and Attributes
- Proactive, solutions-focused and able to work well under pressure and manage multiple projects
- Experienced in managing internal comms in NFP or Commercial Business
- Can do-attitude and hands-on approach
- Committed to continued learning and improving
- Interest in trends and technological advances that support internal comms
- Commitment to championing audience needs and acting on feedback
- Committed to embedding diversity, equity and inclusion in everything we do
Benefits
- Up to 12% employer pension contributions
- Annual personal development budget
- Annual health and wellbeing personal allowance
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
Prospectus is excited to be working exclusively with Lupus UK in their search for a Finance and Resources Manager to take lead responsibility for the effective and efficient day to day operation of the organisation's finances. This is a part-time (4-days a week), permanent role offered remotely, hybrid or office based.
Lupus is a chronic autoimmune disease which is uncommon, complex and poorly understood. It affects the immune system and can cause lasting damage to the kidneys, skin, heart, lungs and/or brain. Lupus disproportionately affects women and people from Black African, Caribbean, and Asian ancestries. Around 50,000 people in the UK are thought to have lupus (approximately 1 in 1000).
LUPUS UK is the only national charity supporting people living with lupus and those that care for them. We hold an ambition for a world where people with lupus can live full and active lives. We work hard to empower people by providing information about lupus and offering support, so their voices are heard and their condition diagnosed and managed effectively.
Reporting to the CEO, the Finance and Resources Manager will ensure the effective, accurate and efficient day-to-day management of all financial matters, including preparing monthly management accounts and cashflow forecasts. The postholder will be responsible for providing strategic financial advice and analysis to the CEO and Board by preparing and presenting finance papers. Additionally, the postholder will lead on the relationship with Landlord, HR, IT and legal service provides. The Finance and Resources Manager will play a full role in the senior leadership team, contributing to the overall development of organisational capacity.
To be successful, you will have considerable experience of day-to-day financial management in a comparable role. You will have detailed knowledge of accounting principles and proficiently in accounting, with an accounting qualification beneficial, but by no means essential. You will have demonstrable charity sector experience, including strong knowledge of Charity SORP, gift aid claims and restricted/unrestricted charity funds. You will have excellent communication skills, able to be a strong team player and contribute to the overall development of the organisation.
To discuss this role further, in the first instance please apply with your CV only. Strong candidates will be contacted for a more in-depth conversation and the full job description.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
About the Role
We are seeking a Programmes Delivery Officer within our Global Relationships Team, whose role will be to support our vision to equip the Methodist Church in Britain to be a growing, evangelistic, inclusive, justice-seeking Church for the 21st century.
Reporting to the Deputy Director of Global Relationships, the successful candidate will be a collaborative and professional member of the Global Relationships (GR) team within the Mission Team as it fulfils its strategy in response to Our Calling and a Methodist Way of Life.
In this post, you will focus on the following priorities:
- develop and implement our People to People programmes, including long-term Mission Partnering, Encounter Worldwide, Encounter Together, Global Mission Fellows, the incoming Evangelists Programme, Church Twinning and more.
- help facilitate and strengthen ongoing relationships between Partner Churches and the Methodist Church in Britain, and provide Methodist people with unique opportunities to learn and engage in mission in a variety of global contexts.
- promote the work of global relationships with children and young people at 3Generate, their annual gathering.
About You
Key Requirements
- Graduate qualification in mission, development studies, project management or equivalent, together with relevant experience.
- Excellent understanding of the global mission context in the 21st Century.
- Proven ability to work cross culturally and to relate to persons within different globally based organisations.
- Highly organised and able to track multiple areas of work.
- Availability for occasional on call and out of hours work.
It is a requirement that applicants have the right to work in the UK.
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.
We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We particularly welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.
For an informal discussion with a member of the team please see our website for GR Admin contact details.
If you have questions about the vacancy or require reasonable adjustments to be made at any stage of the recruitment process, please see our website for HR contact details.
Closing Date: 4 November 2024
Interviews: 21 November 2024
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
The client requests no contact from agencies or media sales.