Homelessness Jobs
We're seeking skilled and dedicated people who are passionate about ending homelessness to join our Tenancy Sustainment Team as Caseworkers. Delivering strengths-based and person-centred support with clients who live in their own homes. Your mission is to help people to better manage their tenancy, increase their independence, and participate in an equal footing in their communities. We have current opportunities to support people within different parts of our service.
TST have both permanent and fixed term opportunities for new Caseworkers in different areas of our service delivery, including welcoming and resettling people into the service at the start of their support ; providing ongoing tenancy related support to people during their tenancy ; and supporting people to move on to longer term and, where appropriate, more independent accommodation.
About the role:
Tenancy Sustainment Team (TST) North deliver support to over 1200 people who live in social and private rented housing units across North, West and East London. This service is for people:
- Aged 18 years old or above
- Who have lived experience of homelessness
- Who need support to manage and sustain their own housing / tenancy to avoid a return to homelessness
As a TST North Caseworker, you'll play a key role supporting people in the community. People we work with are offered 1-1 support from their named Caseworker, who initially identify and assess the needs of new clients, and who deliver support to people to:
- Move into, and sustain, their tenancies - providing support and advice on housing difficulties, e.g. rent arrears, disrepair or neighbour disputes, and urgent support for people facing eviction
- Promote their health and well-being - Facilitating access to, and advocacy at, health services and appointments
- Be financially resilient - Providing benefits advice, supporting people to maximise their income and to reduce debt and arrears
- Be more independent - We support people to move to permanent, and more independent, housing after 2 years or at the appropriate time
Working together with clients and partner services, you’ll agree initial support and safety plans with clients, identifying SHP and community services and resources that can help clients to meet their goals and aspirations, and connecting clients to these services. You'll also contribute as part of a team towards continual service development, improvement and innovation, to benefit TST clients.
Caseworker posts are for Mondays - Fridays, 9am to 5pm. Posts involve hybrid work with opportunities to work from home at times. The role includes hybrid working and is based at our office in Kings Cross. There are opportunities to work from home at times.
About you:
- Ability to effectively work with a range of service providers and agencies to establish or improve services for clients.
- Ability to be self-motivating and work under pressure, manage time effectively, prioritise tasks appropriately and produce work of a high standard.
- Ability to motivate people to move towards an appropriate level of independence and inclusion.
- Experience or understanding of supporting clients to maximise their income, manage bills, and avoid and reduce debts or arrears.
- Understanding of clients’ needs and aspirations, and ability to identify and assess clients’ needs using a strengths-based and person-centred approach.
- Ability to actively promote and practice Diversity and Inclusion as part of your work.
- Strong team-working and interpersonal skills, maintaining a collaborative approach to delivering service objectives.
- An understanding of the causes of homelessness, and of support and housing pathways available for people to end their homelessness.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important Information:
Closing Date: We will be accepting applications on a rolling basis, the first group of applications will be reviewed on 9th December.
Interview Date: Monday 16th December via Microsoft Teams (interview dates will be added/updated after the first round of applications.)
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Registered Charity
501 - 1000
Preventing homelessness, transforming lives.
The client requests no contact from agencies or media sales.
Thank you!
LOCATION - Remote
Are you looking for an exciting and rewarding role in 2024? Apply for the HR Manager role at homelessness charity Emmaus UK.
About Emmaus
Emmaus is a secular organisation supporting homeless and socially excluded people by providing a home for as it is needed, meaningful work in a social enterprise and a sense of belonging and community. There are currently 30 Emmaus communities in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. There are also 3 Emmaus groups working towards the development of services in their areas. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.
About the role
The principal responsibility will be to support our ambition to become a best practice national body and an employer of choice, responsible for the day-to-day management of the HR function within Emmaus UK, as well as the development of our approach to in-house learning and delivery of our new People & EDI Strategy.
The role will be responsible for all aspects of Human Resources at Emmaus UK, overseeing the whole employee lifecycle, from recruitment and induction processes to offboarding and exit interviews.
The postholder will oversee HR processes, reviewing their effectiveness and identifying and embedding improvements to improve the employee experience.
Working with the Director of Resources, the role will be central to the delivery of the strategic objectives with an HR focus, while taking responsibility for the operational HR function to ensure a positive and supportive working environment for the staff team.
Who are we looking for?
The newly created role of HR Manager will sit within the Resources directorate, to support the delivery of key charity and federation-wide objectives, as part of our mission to empower people affected by homelessness and poverty to change their lives for the better while using our voice to achieve social change.
What we offer
· £46,297 (pro rata)
· Working hours: 3 days per week, Monday to Friday
· Contract: Permanent
· Pension: Stakeholder pension with employer contribution
· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave
· Training & development: Ongoing training and development
· Volunteering: 2 days allowance each year
· Employee assistance: 24/7 employee assistance scheme is available
· Wellbeing: Weekly wellbeing hour to promote personal wellbeing
· Flexible working: Options available, subject to the requirements of the role
· Life assurance: Death in service lump sum of 3 x salary
To apply
To apply for the role, please complete our application form and equal opportunities monitoring form and email us by Sunday 08 December 2024.
Please ensure you download the job pack and refer to the job description and person specification when completing your application form.
Those shortlisted will be invited to an interview conducted via Microsoft Teams week commencing Monday 16 December 2024.
If you would like to arrange an informal discussion about the role, please email us.
Equal Opportunities
Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.
To ensure fairness and consistency to select the best candidate for our roles, all our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
At Hope at Home, we believe no survivor of modern slavery should ever have to live on the streets.
This is an exciting new role joining Hope at Home’s Senior Leadership Team with the scope to make a real difference in people’s lives and shape the direction of the charity. You'll work closely with the Operations Director, CEO and a range of stakeholders to manage the development and day-to-day running of Hope at Home’s housing service. You will be joining the charity in an exciting period as we are embarking on setting Hope at Home’s new three-year strategy in a collaborative process that your role will directly feed into and will be guided by input from our service users.
Hours: 35 per week.
Reporting To: Operations Director but as this is a pilot project, you'll be expected to work closely with CEO and Operations Director.
Location: Home working with regular travel along M1 corridor between Sheffield and Derby, you'll need to live within 1 hours travel of these key locations.
Benefits: 33 days holiday including bank holidays (increasing by 1 day a year up to a maximum of 38 days), flexible working arrangements, employee pension scheme at 5%, travel costs (including mileage), free eye tests, access to Employee Assistance Programme, a well-being focused work environment, a friendly, passionate team and the opportunity to join a well respected organisation at an exciting stage of its development.
The Role:
Planning the project set up
Over the first 6 months of the role and in conjunction with the CEO and Operations Director, you will plan and begin execution of the housing pilot. This will include the development of a fully costed project plan.
Part of the project set up will include working with a wide range of stakeholders: Local Authorities, Landlords or housing providers, Registered Providers, Funders and relevant regulatory bodies.
You will be responsible for securing the use of suitable properties, working with contractors to ensure maintenance and establishing all relevant policies and procedures to ensure legal compliance and best practice are followed as well as developing standard operating procedures for service delivery.
With excellent communication skills and working knowledge, you will establish relationships with relevant Housing Benefit departments to ensure income is secured on behalf of our residents and work on gaining Supported Exempt Accommodation Status.
Planning for service delivery
Your role will involve the development and oversight of case management support to all residents, including recruiting and line managing support workers.
Taking into account the wishes and needs of the residents, you will develop a high-quality service which meets regulatory standards and compliance with Regulator of Social Housing Standards.
As a pilot, you will work in conjunction with the Operations Director to monitor outcomes and evaluate the service to ensure we are meeting agreed expectations.
How to apply: Download our application pack for more details.
Please download the application pack and ensure your cover letter clearly shows how you meet the skills and experience outlined in the person specification.
Registered Charity
6 - 10
Providing safe homes for survivors of modern slavery by offering a range of innovative accommodation options in collaboration with other organisations
Thank you!
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
The Connection at St. Martins is based in the heart of London, in the most concentrated area of rough sleeping in the UK. We have an ambitious strategy to tackle rough sleeping in central London with those people who are most persistently on the streets. Building relationships of trust with clients is at the heart of our work. To achieve this in practice, we have a fully trauma informed approach across the whole charity with psychologists embedded in our service delivery teams.
Alongside running our busy day centre at Adelaide Street by Trafalgar Square, we are developing our access to accommodation. This includes a project to extend our scheme in Clapham with a new building during 2025. The extension will provide 3 additional studio flats and activity spaces. This is the first in a longer term goal to introduce more accommodation into our service portfolio so that we can house an additional 300 of our Adelaide Street clients by 2028. We are also keen to develop our links into health, through partnerships with the NHS and other treatment services. Finally, we would like to further improve our offer for women and for people with No Recourse to Public Funds.
The Director of Services is a vital role for us and this is an incredibly exciting opportunity for someone who shares our passion for addressing rough sleeping. The successful candidate will be ambitious and tenacious in developing high quality services and growing our support. They must be able to build really strong relationships with clients, colleagues and stakeholders alongside bringing extensive experience from homelessness, mental health, addiction or the criminal justice sector.
Our Director of Services will:
- Ensure excellent service delivery which reflects our Theory of Change;
- Deliver the charity’s Service Quality and Development strategy;
- Take forward our emerging accommodation models and our links into health services;
- Provide financial management and secure resources for service delivery;
- Work with the Board and the Service Quality and Development Sub Committee, sharing progress against objectives and reporting results;
- Provide leadership with the staff team, particularly in services, promoting our cultural traits and behaviours in everything we do.
Full job description can be found on our website
Salary: £64,709
Closing Date: Thursday 5th December
Interview Date: Wednesday 11th December & Thursday 12th December. Second interview w/c 16th December
Our Benefits
· 30 days holiday plus bank holidays
· Generous training budget, plus an annual personal training budget
· Enhanced Sick Pay Policy
· Enhanced family friendly policies
· Day off for moving house
· Hybrid working (depending on role requirements)
· Pension – 5% Employer, 3% Employee
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Emmaus Greenwich is a unique charity that offers a home, work and individual support to people who have experienced homelessness and social exclusion. We don’t just give people a bed for the night; we offer a home, work opportunities and a sense of belonging.
We are looking for a compassionate, highly motivated and enthusiastic individual to provide tailored person-centred support to a caseload of formerly homeless individuals known as “Companions” especially to those who are struggling with substance misuse. Attention to detail is essential, as is the ability to identify and promptly address risks or safeguarding concerns. Empathy, attentive listening, and strong verbal communication skills are also key requirements.
The successful candidate will understand that many people with experience of homelessness can also be trying to navigate other complex needs. The purpose of the Project worker is to provide a person-centred support to a caseload of Companions in particular to those who are experiencing difficulty in maintaining their tenancy due to their experiences and relationship with substances, including alcohol.
Proficiency with IT and the ability to maintain up do date records in our database are necessary.
If you have the relevant personal qualities, experience, skills, enthusiasm and a positive “can do” attitude and would relish the chance to work in this dynamic, progressive, and successful charity, we would like to hear from you. You will be joining a friendly and enthusiastic team who are passionate about what they do and a social enterprise that has an exciting future.
The client requests no contact from agencies or media sales.
Thank you!
With winter just around the corner, we're preparing for a variety of temporary roles across London to support those most in need. We're partnering with leading homelessness charities to help vulnerable individuals during this critical time.
*Enhance DBS Applied within 12 Months or on Update Service is Required*
Why Join Us?
- Pay: £14-£18 per hour
- Flexible temporary contracts to fit your schedule
- A chance to make a real impact in your community
Vacancies Available:
- Outreach Worker
- Complex Needs Worker
- Floating Support Worker
- Project Worker
- Housing Support Worker
- A&R Worker
- Resettlement Worker
Who We're Looking For:
We're seeking individuals with experience in the homelessness sector, whether in frontline support, outreach, or housing services. If you're passionate about helping others and making a difference, we want to hear from you!
Referral Bonus!
Know someone who's a perfect fit? We're offering a £70 Love2Shop voucher for each successful referral.
Help us make a difference this winter. Apply today or refer a friend and join the fight against homelessness.
Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
Thank you!
Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Crisis Skylight London, 50-52 Commercial St, E1 6LT. There may also be a need for some UK travel. Some working from home is an option in line with Crisis’ Hybrid Working Policy however onsite presence is a key requirement of this role – with a minimum of four days per week at the London Skylight.
About the role
If there ever was a good time to join a new organisation, it would be now, as we embark on our new 10-year strategy for ending homelessness. This is an exceptional opportunity to leverage your skills, experience, and knowledge to lead a team that has positive impact on the lives of individuals who are experiencing homelessness in combination with increasingly complex needs.
The Structured Coaching team, work within a Lead Worker model, collaboratively working with members to create pathways out of homelessness, empowering members to achieve their goals and equipping them with the skills, knowledge, and confidence to continue this beyond their time with Crisis.
You will lead a team of experienced Operations Managers and Lead Workers to continue to drive the outcomes our members deserve. The team have consistently hit outcomes for the past few years, and we want to drive that further forward through our new strategic goals impacting our members and the communities around us.
As Head of Structured Coaching, you will be part of the Crisis Skylight London leadership team, empowering and enabling staff to constructively contribute to, develop and achieve the aims and objectives of the service. You will also identify and develop opportunities for effective partnerships work, so that our members have strong pathways to the community-based specialist services and support they need as part of their journey out of homelessness.
It’s a scandal that people are homeless. Every day it destroys lives. But we can solve it. Together, we will end homelessness.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
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A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage.
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
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Enhanced maternity, paternity, shared parental, and adoption pay.
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Flexible working around the core hours 10am-4pm
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Wellbeing Leave to be used flexibly.
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And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 1 December 2024 23:55
Interviews will take place on Thursday 12 December 2024 at Crisis Skylight London, 50-52 Commercial St, E1 6LT
Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
In this role, you will manage a caseload of clients, many of whom have experienced homelessness, addiction, or involvement in the criminal justice system. You will provide tailored employability advice, one-to-one support, and deliver workshops aimed at helping clients develop the skills and confidence they need to rebuild their lives.
You’ll support with our LEAP project, providing a crucial stepping stone for clients in the early stages of recovery. By collaborating with partner agencies and working alongside our Peer Navigators, you’ll ensure clients receive the comprehensive support they need.
This post is subject to an enhanced DBS check. The Good Shepherd values lived experience and a copy of our policy on recruiting ex-offenders is available with the application form.
Duties and Responsibilities
- Complete initial assessments, risk assessments and risk management plans ensuring a high standard of case management.
- Work with a caseload of people who have experience of homelessness, addiction, and/or the criminal justice system that want to improve their chances at moving into training, education and employment.
- Provide employability advice and a range of interventions with the aim of supporting them to improve their employability, access training, volunteering, and move towards employment.
- Lead on and develop the Good Shepherd structured volunteering programme for people in early stages of their recovery journey.
- Work with Peer Navigators from our LEAP team to provide additional support.
- Signpost and make referrals to external agencies and build positive working relationships with partner agencies across the city.
- Deliver one to one’s, workshops and group sessions.
- Collect, collate, and interpret data that is required to report on the outcomes achieved through this work.
- Record and update service user activity in line with GS Confidentiality Policy.
- Maintain a high level of professional boundaries in line with GS Safeguarding Policy.
- Observe all Health and Safety regulations related to the role and comply with GS Policies and Procedures.
The client requests no contact from agencies or media sales.
Thank you!
Are you looking for an opportunity to develop your skills and make a difference in helping to end homelessness and rebuild lives?
The St Mungo’s Pan London Rough Sleeping Teams provide a rapid response service, intervening to ensure no one needs to sleep rough. We are currently looking for a Case Coordinator to join our Somewhere Safe to Stay (SSTS) team in West London. The SSTS team aim is to provide a preventative service to support people in avoiding rough sleeping, or to get off the streets quickly and into suitable alternative accommodation.
In the role of Case Coordinator, you will:
- Play a central role in coordinating the day to day case work of the team to ensure high quality personalised casework. You will
- Work in partnership with local authorities, accommodation services, statutory and voluntary agencies to ensure that clients move on from the service into the appropriate accommodation with the correct support in place.
- Provide line management, support and supervision to Assessment and Reconnection Workers.
In this non-shift role, you will work on site in Cromwell Road, West London within normal office hours Monday – Friday. However, on occasion you may be asked to work flexibly in order to support the team or a particular client on an evening or weekend. You may also be required to work across our triage hub, and other emergency hotel locations as required.
About you
We are looking for inspirational, committed individuals who have a genuine interest in supporting people to rebuild their lives. We encourage you to apply if you can demonstrate:
- Your experience of communicating, liaising and negotiating with internal and external stakeholders.
- Your experience of client case management and the ability to provide reconnection advice to clients experiencing homelessness.
- The ability to manage complex behaviours and motivate staff and clients to achieve outcomes with a creative and person centred approach.
- Good organisation and prioritisation skills with the resilience to achieve and meet agreed outcomes.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10 am on 10 December 2024
Interview and assessments on: 18-19 December 2024
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
Thank you!
Are you passionate about making a lasting difference to the lives of vulnerable adults in Reading?
Housing First is an innovative approach to supporting the most excluded and hard to reach clients. It focuses on finding housing first and then addresses the issues that have contributed to an individual’s homelessness.
The new Reading Housing First service aims to support hard to reach clients with complex needs by sourcing independent tenancies and providing intensive support into long term accommodation. By adopting a flexible, creative and personalised approach, the service aims to support individuals to manage their tenancies in the community and rebuild their lives. The innovative new Housing First and Complex Couples Move on Support service will continue to support individuals, as well as helping couples who have experienced homelessness and struggled to stay in long term accommodation to find and keep a home, together.
- In the role of Housing First Worker, you will work 9-5 Monday to Friday, working with a person centred approach to support clients in their own homes as well as in the community.
- You will be responsible for managing a small caseload of client’s day to day, delivering ongoing and intensive support to help people set up their home, with the overall goal of supporting them to sustain their tenancy and achieve individual goals and aspirations.
- You will develop the skills to build and maintain effective relationships with local partner agencies to support clients throughout their recovery.
About you
We are always on the lookout for passionate people to join us who can work with a proactive and flexible approach. If you have a genuine desire to support people to transform their lives you don’t need to have direct experience to succeed in these roles.
- We encourage you to apply if you have good communication skills, with the ability to network and build effective relationships with a variety of people, a good understanding of the complex issues faced by homeless people and the difficulties they experience in accessing services, and an interest in developing skills and knowledge to support clients.
- We will provide support and supervision to help you work independently and comfortably as a lone worker to support clients and effectively manage your own caseload.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10 am on 5 December 2024
Interview and assessments on: 17-18 December 2024
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Digital Marketing and Engagement Executive
Location: London with Hybrid Working (2-3 days in London office, Fenchurch Street) with some travel to project visits
Job Type: 30 - 37.5 hours
Salary: £30,000 - £35,000
Reports to: CE and Corporate Fundraising Manager
About CRASH:
CRASH charity was founded in 1996 and thanks to the support of companies and individuals in the property & construction industry, for the last 28 years we have constructed places that care for people. CRASH is a respected and unique charity that lies at the heart of the property and construction industry.
CRASH helps homelessness charities and hospices with all aspects of their construction challenges. The companies who support us provide their professional expertise, their construction products and their donations which combine to construct places that care for people.
Job Summary:
The Digital Marketing and Engagement Executive will be responsible for developing, executing and optimising strategies to enhance digital presence, drive and engagement, and foster loyal long-term support. This role combines digital marketing expertise with a passion for building and managing strong relationships with the Construction Media, Industry membership bodies and worshipful companies. The role requires a creative, organised and proactive individual who can manage multiple projects and work collaboratively in a small team.
Key Responsibilities:
- Digital Marketing Strategy
- Develop and implement a comprehensive digital marketing strategy to drive engagement and conversions across platforms including social media, email, website, and paid channels.
- Coordinate with the CRASH teams to deliver and manage consistent, on-brand messaging across all digital touchpoints.
- Engagement
- Develop and nurture relationships with the Construction media, Industry membership bodies and worshipful companies ensuring meaningful interactions and positive experiences.
- Identify and build long lasting relationships with media outlets, drafting press releases and securing media coverage.
- Aim to be the Construction charity of choice at media and association events.
- Mange CRASH’s attendance at such events and look to drive increased revenue from attendance at industry events.
- Content Creation & Management:
- Create and distribute engaging content for charity projects and promotional materials across various channels, including social media, email, newsletters, website, press releases and marketing materials ensuring alignment with brand values and organisational goals.
- Attend project visits with the projects team to help create story content.
- Lead on content scheduling and publishing, ensuring messages are timely and relevant.
- Create and maintain a content calendar that supports key campaigns, events, and organisational priorities.
- Data Analysis, Reporting & Trend Monitoring
- Monitor and analyse digital engagement metrics (social media, website traffic, email open rates, etc.) to assess campaign effectiveness and refine strategies.
- Prepare regular reports for CE and board of trustees highlighting successes, insights, and areas for improvement.
- Stay updated on digital marketing trends, supporter engagement best practices, and emerging technologies.
- Propose and implement innovative approaches to engage audiences and build brand loyalty.
- General
- Represent the organisation at virtual and in-person events, strengthening relationships with key supporters.
- Support fundraising team at events.
- Ensure all brand promotional materials are up to date and current
Required Skills and Qualifications
- Formal qualification in Marketing, Public Relations, Event Management, or qualified by experience.
- Previous experience in communications, event management, or a related role, preferably within a nonprofit setting.
- Excellent communication skills with experience in writing compelling narrative and the ability to tailor messaging to different audiences.
- Strong organisational and time management skills with the ability to manage multiple projects simultaneously.
- Experience in social media management, content creation, and digital marketing.
- Proficiency in Microsoft Office Suite and design tools (e.g., WordPress Canva, Adobe Creative Suite).
- Strong interpersonal skills with the ability to collaborate across teams and build relationships with diverse stakeholders.
- A passion for the mission and work of the charity and a desire to make a positive impact
Preferred Qualifications
- Experience in fundraising event planning and donor relations.
- Experience with digital tools such as HubSpot, Act, or similar CRM platforms.
Key Competencies
- Creativity: Able to think outside the box and come up with innovative ideas for events, campaigns, and communications.
- Attention to Detail: A meticulous approach to event planning, communications, and content creation.
- Collaboration: A team player who can work effectively with others to achieve shared goals.
- Time Management: Ability to work under pressure, prioritise tasks, and meet deadlines.
- Problem Solving: Quick thinking and adaptability in managing challenges that may arise during events or communications efforts.
Key Relationships
- CRASH is a small team of 7 so it is vitally important that this role builds strong collaborative working practices across the organisation as well as with external stakeholders.
Benefits
- 25 days annual leave plus bank holidays
- Company pension scheme offering 5% employer contributions
- Hybrid working opportunities
The client requests no contact from agencies or media sales.
Thank you!
The Boaz Trust is a Manchester-based charity that started 20 years ago as an outworking of the founder's Christian faith. Last year we provided trauma-informed and person-centred housing and support for more than 200 people facing homelessness after seeking safety in the UK through our floating support and 17 properties that we manage.
This new role is a key part of our strategy to increase our capacity to provide accommodation for more people in the Greater Manchester area working in partnership with GMCA and a range of local and national stakeholders. You will report directly to the CEO and Board and be part of the Senior Leadership Team building on our unique experience of providing both housing-focused and floating support for people who have recently been granted refugee status, as well as those who have been refused asylum and who are facing homelessness.
In the current climate, this work is needed more than ever. We are therefore looking for an experienced and dynamic leader to develop our accommodation services. The ideal candidate will have experience / knowledge of;
- procuring and managing accommodation services (including shared housing)
- social housing standards, regulations and other relevant housing legislation
- project, contract or budgetary management
- managing a team of staff and contractors
- building relationships with a wide range of stakeholders, to increase impact and sustainability.
We are looking for someone with ambition and drive to build on our experience and reputation as well as getting involved in the day-to-day delivery of housing management in a small team.
This is a great opportunity for someone who wants to use their experience to make a big difference to the lives of hundreds of people and to shape the future direction and strategy of the organisation.
The successful candidate will need to be supportive of the Christian ethos and values of the charity. However, diversity, equity and inclusion are also important to us at Boaz Trust so we welcome applications from people of all backgrounds.
For a full Job Description and Person Specification as well as more details about the role and the organisation download our 'recruitment pack'.
Registered Charity
11 - 20
Our vision is that people who seek safety in the UK are welcomed here and are free to live life in all its fullness.
The client requests no contact from agencies or media sales.
Thank you!
Salary - £24,570 per annum
Full time – 37.5 hours a week
Contract - Permanent
Closing date: Thursday 12th December at 11.30pm
Are you looking for an interesting role that will enable you to make the most of your office-based skills and flair for customer service within a friendly and highly professional team? Then join Shelter as a Service Administrator and you could soon be playing a vital role within our Manchester hub.
About the role
You will play an essential role in ensuring that our services run smoothly and meet their contractual and quality requirements. You will carry out key administration functions across both Hubs, including Health and Safety, dealing with telephone and face to face enquiries, processing referrals, data inputting and analysis, administering petty cash and carrying out key finance functions such as credit card requisitions, invoice processing and supporting with management accounts variance reporting.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About you
We are looking for someone who is passionate about tackling social injustice. You will need to be well organised, with excellent time management and multitasking skills and the ability to thrive in a fast paced environment. You have proven experience of using a range of IT tools, including case management systems, data handling, Microsoft Office applications, internet and email and can demonstrate excellent communication skills in person, on the phone and written.
You enjoy learning new skills and can review processes to increase efficiency, as well as being able to share your knowledge with others. A firm believer in providing the very best person-centred customer care, you have a strong work ethic and a flexible approach, while an understanding of working with people who have suffered disadvantage, prejudice, or trauma would be an advantage.
Benefits
We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
About the team
You will be part of an existing multi-disciplinary team that offers housing and homelessness advice and support across Greater Manchester. It consists of a solicitor led legal team providing advice and representation, and an advice service providing advice, support and guided self-help to people with housing, debt or welfare benefit issues. There is also a committed and skilled team of volunteers that offer peer support, mentoring and more general volunteering adding significant value to our core service offer.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and responses to the 'About You' points outlined in the job description of no more than 350 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Thank you!
About us
Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
About the role
As Strengths and Assets Coach, you will work alongside people who have experienced homelessness to develop their personal Strengths and Assets. The goal of the work is to create a sustainable housing situation by promoting strong community links, access to training and development, employment, leisure, and volunteering opportunities.
You will use and develop a range of coaching and learning skills and techniques to facilitate person centred progression plans, using a psychologically informed approach that leads to positive change. You will work with members to build their confidence and capacity to access wider community resources and become active citizens. You will also develop and deliver a range of engaging formal and informal learning, that is person centred in employability, volunteering, tenancy skills and personal development.
The role is an exciting opportunity to collaborate with colleagues in the development of Strengths and Assets Services at Crisis Edinburgh Skylight. This will involve working with partners across a range of sectors to develop learning and participation activities.
Skills, knowledge and experience vital to succeeding in this role:
- Experience in community education, tenancy skills development, volunteering, training, tenancy sustainment, or group work.
- Experience of working alongside marginalised groups and individuals using a coaching approach to develop strengths and assets.
- Understands the needs, issues and sensitivities of supporting people facing homelessness and other forms of social exclusion and develop practical solutions to address them.
- Awareness of the barriers to engagement and participation experienced by people facing homelessness and other forms of social exclusion and an understanding of how these might be overcome.
- An understanding of psychologically informed approaches when working with people who have experienced complex trauma and marginalised individuals
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Flexible working around the core hours 10am-4pm
- Two-days (pro rata) wellbeing days
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Monday 2nd December 2024 at 23:59
Interviews will take place on Friday 13th December at Crisis Skylight Edinburgh. Interview process will be a competency based interview
Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Thank you!
Do you want to work in a role where you can use your language skills to support an end to rough sleeping?
This opportunity is offered as a 6 month fixed term contract, or secondment for internal applicants.
Our belief is that rough sleeping is an intrinsically harmful and dangerous activity both for the individual and for the wider community. Therefore, we take a proactive and assertive approach to supporting people away from this activity. Our aim is to support people to recover from the effects of rough sleep and move away from a street lifestyle permanently.
We are looking for a dynamic, self-driven person with relevant language skills to support the Roma Rough Sleeper Team as an Outreach Worker (known internally as Roma Mediator), working across central London boroughs. In this vital role you will:
- Undertake Street outreach shifts where you will be involved in making contact with people who are sleeping rough, assessing their needs and delivering personalised case management; to support individuals to make the move away from the streets.
- Support teams of Street Outreach Workers to deliver accessible services and ensure that contact is made and sustained with Roma people sleeping rough.
- Ensure the assessments made and the support offered are appropriate and relevant for the client group and that Roma people are supported to engage with the available services.
- Work in partnership with multi-disciplinary teams and agencies and advocate, where appropriate, on behalf of Roma people with external agencies regarding their welfare rights and other support needs.
About you
Above all we are looking for enthusiastic, committed individuals who have a genuine interest in supporting people to rebuild their lives. Even if you don’t think you match 100 % of the criteria, we would still like to hear from you as we value transferable skills. Potential can be equally as important as experience.
If you can demonstrate the below, we encourage you to apply!
- For this role it is essential that candidates possess Roma or Romanian language skills.
- You will be able to demonstrate some experience of supporting people with multiple needs and managing challenging behaviour.
- You may have previous experience of supporting Roma people to access services and/or entitlements is beneficial for this role.
- You will have an understanding of housing and health, work and immigration services and legislation and how this affects people experiencing homelessness.
- You can show good communication skills, the ability to build positive working relationships with a variety of different people and effectively working well with others.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from Roma candidates, alongside all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 4 December 2024
Interview and assessments on: 13 December 2024
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits