Centre for Homelessness Impact

Who we are

Who we are

We’re the 'What Works Centre' in the homelessness sector. Our mission is to end homelessness by helping policy-makers, commissioners and front-line practitioners understand which programmes and strategies work best. We’re big believers in the power of evidence when it comes to solving complex social problems like homelessness – and we’re a small, agile team who deliver insights, coaching and evidence tools that make a real difference to those affected, as well as people working towards a future without homelessness. 

By joining our team you’ll be a big part of shaping the way we work, collaborate and deliver impact. You’ll also have a great opportunity to assert your interests and personality on the Centre and its work in a meaningful way. 

Our values

We value optimism, diversity, collaboration, sense of ownership, the ability to embrace ambiguity, a talk-less-do-more attitude, learning from failure, and making each other successful. If you identify with our values and want to help us end homelessness faster, we’d love to have you in. We encourage applications from people of all backgrounds, and particularly welcome applications from people with experiences of homelessness.

Our culture and values

Our values guide everything we do. These are:

Keep it clear: We’re working to affect change in a complex system. To help make sense of data, we work to make it clear, usable, and engaging. We use examples of what works.

Make others successful: We work to enable others to end homelessness through applying evidence and building learning cultures. We are collaborative and have the right mix of skills and experience to support each other to work towards our mission.

Ask the hard questions: In order to end homelessness we have to challenge and ask the hard but important questions early and often. We seek diverse perspectives that help us learn and challenge our thinking.

Focus on impact: We remind each other of the importance of the outcomes we’re after over the tasks we carry out. This helps us respond to change and prioritise the activities that have the biggest impact on our mission. We are not afraid to stop doing things that don’t have an impact.

Stay humble and kind: Compassion and wellbeing is key to everything we do, and we value each other as people as much as we value our work. We are kind to ourselves and to others. We are humble. We know we don’t have all the answers. We understand that each of us can learn from other people’s experiences and that having the humility to listen makes us better.

Apply learning: We are a learning organisation. As we discover more about what has impact we improve our approach and our recommendations. We’re obsessed with what we don’t know and how we can have more impact. We work together to solve problems, understand what works, and help people apply what we have learned.

Equality, diversity and inclusion policy

We are proud to be an equal opportunity workplace and are committed to celebrating and supporting diversity. We know we will thrive on it for the benefit of our employees, our products and services, and our community.  We encourage applications from people of all backgrounds and particularly welcome applications from people with experiences of homelessness.