Head Of Policy And Technical Jobs in London, Greater London

SOS Children’s Villages UK is part of a global federation, founded in 1949. SOS Children’s Villages exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. Working in over 130 countries, we are the world’s largest non-governmental organisation focused on supporting children and young people who don’t have, or who are at risk of losing, parental care.

The Senior Programme Manager is an exciting new role that will oversee the vital processes we use to maintain oversight of programmes funded by SOS Children’s Villages UK.

You will:

• spearhead a new, transformative programme aimed at delivering real, positive change for children and families, requiring an ambitious leader committed to making a lasting difference.
• work collaboratively, with two direct reports, to capture and communicate the powerful impact of our work to stakeholders both within and beyond SOS Children’s Villages.

We are looking for an organised, experienced individual with strong project management skills and a background in international development or a related field. 

As part of the largest global organisation focused on supporting and protecting children who have lost or are at risk of losing, parental care, SOS Children's Villages UK is uniquely positioned. We have access to a vast wealth of data, insights and experience from around the world, while also benefiting from the agility of a small, dynamic team.

Our goal is to leverage these strengths to engage with the well-developed UK international development and child protection sectors, linking these with our wider global work.

If you have a natural talent for entrepreneurship and relationship building and are ready to take on this rewarding challenge, we want to hear from you! 

To Apply

Please read the full job description within the Candidate Pack, and submit a copy of your CV and a covering letter.

The deadline for applications is Sunday 17th November at 17.00 UK time. We reserve the right to close the application process early if a successful candidate is found.

Please note: The post-holder must be UK-based. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.

Expert computing. Modern Tech-Stack. Being Agile.

Lead Engineering Manager

£80,000 (+ )

Reports to: Head of Engineering

Department: Chief Operating Office

Contract: 18 month fixed-term contract

Hours: Full time 35 hours per week

Location: Stratford, London. Office-based with high flexibility (1-2 days per week in the office)

Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

Closing date: 04 November 2024 23:55

This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible.

Recruitment process: Two competency-based interviews

Interview date: We will be shortlisting on a rolling basis so please do not delay in applying

How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively.

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you.

Cancer Research UK has an ambitious approach to technology, having built multiple in-house software products, including agile development of web applications and platforms with millions of users. Our Engineering team brings together software engineering, cloud infrastructure, platform engineering, quality assurance, and data engineering to keep the charity at the forefront of the fast-moving technology landscape.

As a Lead Engineering Manager you will directly line manage, lead, and motivate our CRM & Marketing Development and Support teams across various disciplines and levels (c. 8 direct reports). This will involve supporting the team to decommission our legacy platforms and develop the skills they need to work with Salesforce, thus setting up their careers for future success.

If you are an experienced Engineering Manager with strong people management and leadership skills, we would love for you to join our mission.

What will I be doing?

• Leading the CRM & Marketing Engineering team, incorporating all necessary disciplines (Development, Environments, and Support) to deliver the priorities defined by the Head of Product Portfolio and the Relationship Management & Marketing Product Managers. This will involve:

  • Balancing the needs of the organisation to ensure development progresses at pace and environments are reliable.

  • Supporting DevOps approaches and Support teams to ensure an excellent service that meets user needs and maintains the platform's data integrity.

• Collaborating closely with the Head of Product Portfolio and Product Managers to:

  • Support the delivery of their priorities while ensuring appropriate levels of governance, platform reliability, efficiency, and quality of delivery.

  • Support the definition of, and implementation of, Engineering and Data Strategies.

• Leading the CRM & Marketing Engineering in transitioning from the legacy monolith Siebel to the new Salesforce.

  • This will include providing technical leadership for decommissioning Siebe ensuring to coach the team while maintaining morale and developing their skills to take on the new platforms.

• Collaborating closely with the implementation partners to ensure the new platforms meet Cancer Research UK's needs, and that team members are appropriately involved in the implementations.

  • It is crucial that knowledge transfer is taken seriously to avoid long-term dependency on the implementation partner and to build internal capacity for ongoing transformation.

• Defining and delivering the Relationship Management & Marketing aspects of the Engineering Strategy.

  • This includes optimising the delivery of work through the team in terms of throughput and quality, by promoting and embedding DevOps tools and processes, and Agile methods as appropriate.

• Continually improving the availability, stability, and resilience of our platforms by addressing technical debt, improving support mechanisms, acting on support pain points, and ensuring the voice of the customer is heard in the team.

• Coaching and developing staff in the team ensuring that they are gaining in skill, learning the new platforms, and that they can support each other through cross-skilling.

• Providing expert insight into the ongoing development and delivery of the Relationship Management & Marketing technology elements of Cancer Research UK's Engage transformation programme (including strategy and delivery).

Line management:

• Line managing, leading, and developing an inclusive and high-functioning team.

  • As a line manager, you will be responsible for creating a positive culture that recognises success, develops, and drives high performance and rewards results to retain talent within the team and wider function.

  • c.8 direct reports within the CRM & Marketing Engineering team.

• Setting objectives and KPIs (key performance indicators) for the team while monitoring and tracking overperformance with recognition and supporting underperformance through a performance management process.

• Leading the team through a period of profound change which will involve managing the people impact of decommissioning legacy systems while implementing new technologies and ways of working.

What skills will I need?

• Extensive experience in line managing, leading, and motivating technical Development and Support teams (c. 8-10+ direct reports) across various disciplines and levels (this can either be within CRM or non-CRM Engineering).

  • Ideally has navigated teams through periods of ambiguity and transformation (this is desirable, we welcome applicants without this experience)

• Some knowledge of CRM platforms within hybrid environments (on-premise & cloud / SaaS)

  • You do not need to have managed CRM teams before or be a CRM expert - our key priority is finding someone with the management skills to lead CRM specialists.

• Some understanding of Salesforce (e.g., Sales Cloud and Service Cloud).

• Previously managed and transformed the development and operation of enterprise-grade platforms.

• Proven ability to influence, challenge, and engage internal and external stakeholders from a leadership and strategic perspective.

• Knowledge of engineering best practices and DevOps culture, tools and processes.

What will I gain?

Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive.

In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.

Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.

We don't forget people have lives outside of work too and so we actively encourage a flexible working culture.

Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team.

Additional Information

For more information on this career opportunity please or contact us at .

For more updates on our work and careers, follow us on: , , , and .

Liberty is looking for a creative and strategic lawyer to join its legal team.  Strategic litigation is core to Liberty’s work.  Our lawyers work closely with the rest of the organisation using casework and legal advice to help Liberty reach its strategic goals.  You will be responsible for running a small caseload of strategic litigation, conducting interventions and providing specialist human rights advice.  A large part of the role is identifying and then scoping potential cases, working closely with other organisations to develop the litigation in a collaborative and creative way.

If you are interested in a job that involves innovative legal work in the NGO sector, we would like to hear from you. We have deliberately not included a requirement for a certain level of PQE in the selection criteria as we are keen to hear from candidates with pre-qualification experience, including experience outside the legal sector.  We are also interested in more experienced applicants who may not see themselves as a human rights lawyer, but are interested in moving into this area.

Liberty fully embraces flexible working and is committed to employee development. We aim to encourage people from all backgrounds to work with us and are particularly interested in hearing from people from minority backgrounds and all socio-economic sections of society. Liberty supports hybrid working, with a minimum of two days per week in the Westminster office.

The deadline for applications is 12PM Friday 8 November 2024.

Applications received after this deadline will not be considered.

Please be aware that we do not accept CVs for this role. All applicants must complete the application form to apply.

First round interviews will be held on the week commencing 18 November 2024

Second round interview will be held on the week commencing 25 November 2024

Apply via the job board on our wesbite.

Mothers’ Union is a global Christian movement working to transform lives, strengthen families and advocate for change. 

Active for nearly 150 years and now with 4 million members in 84 countries, our development programmes have extraordinary reach and an approach that is in line with best practice – our members serve in their local communities, have strong established relationships, and are there for the long term. They see what is needed, where it is needed and work as volunteers to help others. This local knowledge, combined with their Christian faith perspective enables transformation in the communities they serve. 

Our programmes, which take an Asset Based Community Transformation approach, are focused around the three pillars identified by our members of stopping violence (especially gender-based violence), poverty and injustice. 

We now seek a Director of Global Programmes to build on the excellent work to date to ensure there is consistency in approach, and that the local teams have the necessary capability and capacity in place to deliver to time, quality and budget. Our desire is to do this without losing the relational and member-led approach we have always taken, and to extend the work into more countries. 

This will require a best-in-class development leader with a mature Christian faith, the ability to shape culture and convert vision into operational strategies that enable growth.  You will be a brilliant team builder and collaborator who balances trust and accountability and you will likely have experience of working in a networked organization, with and through volunteers. 

For more details, including how to apply, please see the job pack attached.

Closing date 5pm on 8th November

The King's Trust

We've changed our name from The Prince's Trust to The King’s Trust. Rest assured, the support we offer young people remains the same. This change marks an exciting new chapter for us, and we hope you'll continue supporting us to transform young lives.

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Picture yourself alongside our Outreach and Marketing wizards and our customer service champions. Together, we're on a mission to ensure our young people aren't just safe but also revved up and fully immersed in their journey with us here at The King's Trust.

Could you become their personal champion? Imagine peeling back the layers to discover what's holding them back so that you can unlock their potential for astonishing progress.  Imagine having your own group of young people to support who will turn to you for that one-on-one support, guidance, and maybe just a nudge in the right direction.

Safety always comes first, so keeping a watchful eye on safeguarding, health and safety, and data protection is part of the deal! You’ll be the guiding force that empowers our delivery partners and service providers to reach for the stars.  Together, we will ensure every young person embarks on a remarkable journey, experiencing the extraordinary and achieving the dreams they've aspired to.

You’ll lead personal development sessions that take our foundation programmes to new heights. Whether it's in person or via a virtual session on MS Teams, some of these activities will be in the great outdoors and enjoying our wonderful green spaces. You won’t be sitting behind a screen every day, there will be some travel required to relevant local areas to support the delivery of these exciting programmes as well as programme visits.  However, it’s not all fun and games, keeping things on point means meticulously recording info and data about our young superstars, volunteers, or partners. It's all about making sure every step of their journey aligns perfectly with our funding contracts.

At The Trust, we're strong advocates for fostering an inclusive workplace where everybody feels seen, and it would be fantastic if you share that passion too.  Your mission? Making a positive impact by implementing a local action plan that harmonises with our big-picture EDI goals.

Be prepared for anything and everything. Alongside all these exciting responsibilities, you might even find yourself wearing different hats and stepping up when needed.

Ready to bring your A-game? Let's make every day count and create a brighter future for our young people of the future!

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Equal Opportunities 

Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people who can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We are a Stonewall Diversity Champion and an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network). 

Safeguarding 

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks by the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

Unseen is working towards a world without slavery. We provide safehouses and support in the community for survivors of trafficking and modern slavery. We also run the Modern Slavery & Exploitation Helpline and work with individuals, communities, businesses, governments, other charities, and statutory agencies to stamp out slavery for good. 

Purpose of the role:

To provide trauma informed and person-centered information, advice, and guidance to a variety of caller types, including people in and out of exploitation, professionals, members of the public, and businesses. You will form part of a 24/7 team of Helpline Advisors whose day-to-day responsibilities include answering incoming calls, making callouts, sending emails, drafting referrals to external agencies, and maintaining accurate data records.

To apply: 

• Please complete Unseen’s application form for the role which includes a personal statement of 500 words outlining your suitability for the role, some personal details and equal opportunities questions, and;
• Please send a copy of your CV to jobs @ unseenuk. org with reference to the job title.

The deadline for applications is midnight on November 13th 2024.

Competency round will likely be held during the week commencing 25th November.

As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community. 

 Any questions, please contact jobs @ unseenuk. org. 

Rainforest Foundation UK strives for a fairer and more sustainable world by working with Indigenous Peoples and other communities of the world’s rainforests. We’re seeking two Project Coordinators to join our growing team working at the forefront of the fight against tropical deforestation, climate change and social injustice. Hardworking and committed, you will work closely with local partner organisations in the Democratic Republic of Congo to expand community land rights, sustainable livelihoods and forest protection initiatives.

Person specifications

The ideal candidate should possess a minimum of 3 years’ experience in project management within charity or international development settings. You should demonstrate a strong understanding of forest governance and human rights, particularly in Central Africa, and exhibit leadership in project management. Proficiency in both English and French is essential, alongside experience in financial management and a personal commitment to defending human rights. Additionally, you should have excellent interpersonal and communication skills, cultural sensitivity, and the ability to work under pressure in complex environments, including up to 12 weeks of travel per year to remote forest areas.

For further details regarding the role and specific qualifications required, please consult the Job Description

We welcome all applicants, and encourage those who believe they may not strictly meet all requirements to apply, demonstrating in their cover letter why they are the right fit for the role. 

Application process

To submit your application, kindly complete the online application form by Monday 25 November 2024, 9AM. Please be aware that the form will be anonymised for review by the panel.

Please note that CVs will not be considered.

Interviews with shortlisted candidates will be held on 29 November 2024. Please let us know in your application if you are available to attend an online interview.

Download the Job Description

Senior Campaigner
Reference: OCT20245008
Location: Flexible in UK - This role is a flexible role with the option of working 'hybrid' at one of our offices as well as from home.
Salary: £32,022.00 - £34,377.00 Per Annum
Benefits: Pension, Life Assurance and Annual Leave
Contract: Permanent
Hours: Full-Time, 37.5 hours per week

Do you have the passion and skills to tackle some of the biggest challenges facing nature and climate? Many of these challenges are complex and long-term, and our systems change campaigning function works with colleagues across the RSPB to tackle them head on. We are recruiting for a Senior Campaigner in our Campaigning & Mobilisation department. 

What’s the role about

Our systems change campaigns work tackles big, complex problems facing nature and climate over the long-term. The current focus is to drive systemic change that creates the right conditions for nature-friendly farming to prosper. You will focus campaigning pressure wherever it can be exerted to best effect – and not always at governments, but also at other key actors. Through the campaigns you develop you will help us realise large-scale positive change for nature and climate that builds and builds. 

The campaigns you help develop will have multiple elements, offering our phenomenal supporters a range of ways to get involved. Their supporter journey will deepen engagement and empowerment of individual campaigners over time, equipping them to tackle these complex problems in their own way.

As part of a dispersed team, you could be based anywhere in the UK, so long as you’re able to travel to central locations to get together with colleagues, and on occasion to meet with colleagues in Cardiff, Belfast, Edinburgh and Birmingham.

In this role, key activities will include:

• Co-creating and delivering systems change campaigns on behalf of the RSPB, working collaboratively with colleagues across the organisation.
• Responsibility to roll out systems change campaigns in two of the four countries of the UK (with another Senior Campaigner covering the other two).
• Recruiting and line managing professional volunteers to provide expert guidance or deliver campaigns. 
• Building key internal and external relationships to support development and delivery of systems change campaigns. 
• Maintaining technical expertise and analysis of external context relating to the current campaign and challenges facing nature.
• Ensuring compliance with legal, Charity Commission, and internal policy on campaigning standards.

What we need from you:

• A passion for nature, addressing climate change and campaigning!
• Relevant experience to effectively deliver the responsibilities and tasks of this role, including demonstrable campaigning experience.
• Ability to see the big picture, understand and simplify complex systems affecting nature.
• Ability to understand where, when and how to apply campaigning pressure for maximum impact.
• Ability to drive forward work in a complex, large organization and through a four-country operating model.
• Excellent time management skills to focus own time on the highest priorities.

General information

• From time-to-time, and particularly at the start of a new campaign, you will be expected to come together with others working on that campaign, and co-locate face-to-face for a few days. There will be some meetings together, and also the opportunity to work side by side on the project for a short period. The RSPB will subsidise any required accommodation or travel as per our Expenses Policy. This will help build relationships, break down silos, and make working together online easier and more enjoyable. This co-location will usually be at an RSPB office and will be agreed in advance. Outside of these co-location moments you will be based in your contracted place of work as usual. Reasonable adjustment to the above can be discussed with the Line Manager.
• Everyone in the RSPB has a role to play in creating an inclusive culture and we want our people and their behaviours to show this. As part of your role, it is your responsibility to:
• Work in a way that reflects our commitment to inclusion, with colleagues, external partners or the public.
• Demonstrate inclusive behaviour, which recognises the value of everyone’s contribution and experience.
• Demonstrate awareness of how your work is related to the organisation’s EDI work, including through our external communications if relevant to your role.

Closing date: 23:59, Mon, 11th Nov 2024

We anticipate Interviews will take place on 25th November 2024.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

As part of this application process, you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

Breast Cancer Now are excited to recruit the new role of fundraising compliance officer to support its growing fundraising ambitions. As our fundraising compliance officer, you will play an essential role in ensuring our fundraising and marketing activities meet the highest standards in an ever-changing regulatory landscape, to mitigate potential risks for the charity and to maintain the trust of our supporters.

The varied role will work collaboratively with fundraising colleagues from across the charity. No day will feel the same, as you provide expert advice and assurance on a diverse range of fundraising products and marketing communications, this includes TV ads, prize competitions, social lotteries, and direct marketing campaigns. The role will work closely with individual giving team and our professional fundraising agencies to assure we are meeting our compliance commitments.

The successful candidate will also support the compliance team as it continues to develop the culture and maturity in fundraising compliance across the charity, with continuous improvement to our training, resources, process, communication and reporting.  

About you

The successful candidate will possess a blend of technical knowledge, analytical skills, interpersonal abilities and a keen eye for detail to ensure adherence to regulations and internal policies.

The ideal candidate will have some prior understanding of charity fundraising and the needs of working in an assurance role, but training can be provided.  Prior knowledge some data protection legislation and fundraising regulations would also be beneficial, such as the data protection act, fundraising code of practice, CAP code, gambling commission code, and HMRC gift aid rules. You will also be self-motivated and have an eagerness to learn and develop in line with the ever-changing regulatory landscape and the charities needs and goals.  

Ideal attributes of a candidate include an analytical mind, with the ability to review information, ask questions and make informed decisions to support the charity to meet its objectives, whilst also mitigating unnecessary risk.

You will be an approachable, confident and clear communicator, that can adapt your communication stye to a verity of audiences in order to convey complex information in a clear and understandable manner, that is both educational and builds productive relationships with colleagues.

Excellent organisation and IT skills are also essential tools of a potential candidate, as the role will require effective task prioritisation to manage an active schedule, record management of compliance registers and folders, plus the analysis and production of detailed guidance procedures and reports.  

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London or Sheffield office. Our hybrid working model allows you to work up to 3 days per week at home. Occasional travel will also be required for the role.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact The Breast Cancer Now Recruitment Team. 

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date 9am on Tuesday 5 November 2024

Interview date Monday 11 November 2024

We are looking for a talented operations manager who will enable us to keep running operations for AIM itself. This could include human resource management, finance, team productivity improvements and managing the community office workspace, as well as providing support to our incubated high-impact charities, both with their initial set-up and on an ongoing ad hoc basis.

IMPORTANT: This is a summarised version of the job advert for CharityJob's purposes. Clicking 'Apply' will take you to the complete and detailed version on our website, where you'll also be able to apply.

ABOUT THE ROLE

People who work in operations have a multiplier effect, increasing the efficiency of their colleagues within the organisation by constructing processes that ensure the organisation operates smoothly and at top capacity. An excellent and more succinct description of operations management as a field comes from Gabrielle Zevin’s Tomorrow, Tomorrow and Tomorrow:

Though it took Sadie years to admit this to Sam, Marx did prove incredibly useful that summer. No, Marx wasn’t a game designer. He wasn’t an ace programmer, like Sadie, and he couldn’t draw, like Sam. But he did almost everything else for them, and his contributions ranged from the pedestrian, but necessary, to the creatively essential. Marx organised workflow, so Sadie and Sam were more aware of what the other was doing and what they needed to be doing. He made long lists of supplies they would need. He was more than liberal with his credit card—they always needed more memory and storage, and they were regularly burning out graphics cards—and he must have made fifty trips to the large computer store in Central Square that summer. He opened a bank account, and an LLC, Go, Ichigo, Go. He arranged for them to pay taxes (which saved them money in the short term by making their business purchases tax-free), and if, at some point, they needed to hire people, which he knew they would, he set them up for that, too. He made sure everyone ate, hydrated, and slept (at least a little), and he kept their workspaces clean and free of chaos.

The Operations team provides operational support to AIM (e.g., human resource management, finance, productivity). The team also supports our incubated charities, assisting with their initial set-up after the program so they can hit the ground running, as well as ongoing ad-hoc requests and advice as needed. Added to this, Operations supports other participants in programs run by AIM(e.g., people completing fellowships with our research team). While this is less than for the Charity Entrepreneurship Incubation Program, it increases as these programs mature. 

Our Operations team currently consists of ~2.8 FTE – our Chief Operating Officer (previous Managing Director and CTO of Founders Pledge), our Director of Operations (with a mixed background in legal services, management consulting, and scale-up operations), and a Senior Operations Manager (with a background in risk and security management in low- and middle-income countries). The team also relies on external contractors for some of its functions (e.g., bookkeeping, legal advice).

SPECIFIC RESPONSIBILITIES

The exact % split might vary throughout 2025 depending on AIM’s program strategy and number of programs after our yearly evaluation

Employee experience 

• Supporting the development and implementation of HR initiatives and systems

• Providing advice on policies and procedures

• Assisting in performance management processes

• Supporting the management of disciplinary and grievance issues

• Maintaining employee records according to policy and legal requirements

• Reviewing employment and working conditions to ensure legal compliance

Grants and compliance management support

• Support with processing almost £2M in grants per year for seed grants and other funding circles etc.

• Maintain grant tracking systems and ensure accurate reporting

• Ensure legal and regulatory compliance, particularly in the UK

• Support risk management initiatives, including cybersecurity

• Improve grants-related processes and procedures for efficiency

Event logistics

• Organising internal and external events like our Christmas party, retreats, and community co-working days; contingency planning, determining objectives and conducting post-mortems

• Assisting the Recruitment team with logistics needs (e.g., booking travel and accommodation, getting materials to venues)

Automating workflows and building internal tools

• Identifying opportunities to systematise or automate processes with a view to increasing efficiency

• Responding to internal calls for greater systematisation (e.g. “we need a CRM”), mapping out costs and benefits

• Leveraging spreadsheets, no-code and low-code tools to build internal systems

• Maintaining internal systems and refining based on quick feedback loops and user feedback.

Overseeing our facilities management

• For our London office and residential accommodation, we are managing an external service provider tasked with the regular upkeep and operation of these facilities. There is some chance that the functions performed by this external service provider are brought in-house, but at the moment we expect this function to remain outsourced and for the Operations Manager to play an overseeing role. 

Ad hoc tasks

• We believe that the above describes the key buckets, but in essence, the Operations team tends to step in and be needed wherever their help is cost-effective to solve or prevent problems

FUTURE GROWTH TRAJECTORIES

Future growth trajectories for excelling hires could look like:

• As an entry-level role, you’d have the opportunity to advance to Senior Operations Manager and eventually Director of Operations (although the latter would depend on a vacancy being available) 

• There would be room for specialising in a specific area of Operations, such as HR or finance

• As part of your professional development, we could explore more technical routes such as investing in coding or no-code training

EXAMPLE OF THE WORK YOU'LL BE DOING

• After an initial brief, independently organise the entire lifecycle of an event at our office expecting between ~15-50 people to attend. You would know the goal of the event, some parameters like the budget, and would have some light assistance from other staff or external partners with whom we’re co-hosting the event.

• Effectively acting as an office manager/all-rounder for AIM’s London office. This means overseeing day-to-day operations to ensure smooth functioning, including managing office supplies, coordinating with service providers and contractors, and promptly triaging and resolving issues as they arise. Additionally, it means implementing and improving office policies, such as policies around hotdesking, inviting and vetting guests, meeting room usage, etc. 

• After supporting another department with their work, you realise that a series of manual steps they take could be made much more efficient by creating an automated workflow using Airtable and Zapier. You follow a user-centred design process to collect information about requirements, must-haves and nice-to-haves and then build a prototype to later test and refine. 

• Entirely oversee our managed accommodation for staff and program participants, responding to booking requests and changes, ensuring seamless check-in and check-out procedures, and promptly responding to requests or issues. 

• Knowing AIM’s internal policies and ensuring they’re being followed. For example, reviewing expenditure at the end of the month and checking adherence to our Financial Controls Policy, touching base with staff to check whether they have a professional development plan in place.

ABOUT YOU

This role will likely suit an early to mid-level operations generalist, but we’re also very interested in hearing from more senior operations specialists as there is room for future growth in responsibilities within the organisation depending on competency and expertise. We would also be keen for talented recent graduates applying for this position as many areas of responsibility can be learned by a quick learner fairly fast.

We expect excellent candidates will meet many (but not all) of the criteria below. We encourage you to apply even if you do not meet all of the listed characteristics. In the past, we've offered positions to applicants who demonstrated strong overall potential, providing training to address skill gaps. We prioritise high general ability, a strong work ethic, and alignment with our values, methods, and approach to maximising global impact over specific prior work experience or backgrounds. We sketch a picture of potential ideal candidates to give a more concrete sense of what particularly strong candidates might look like, not to discourage interested readers from applying.

THE IDEAL CANDIDATE

• Has a bias to action, meaning they prioritise taking initiative when they see a problem and make decisions quickly to drive progress and maintain momentum

• They are excited to play a supporting role and to step up and take pride in doing whatever needs to be done

• They use techniques that allow them always to be moving forward (e.g. prioritisation, time-boxing), and find it easy to pivot in the face of new information (i.e. don’t succumb to the sunk cost fallacy)

• Learns new skills or becomes familiar with new processes quickly, particularly by diving in head first and learning by doing. 

• Is a highly organised, conscientious person and often relied upon to organise something (e.g., a holiday)

• Leans towards frugal solutions (e.g., the second cheapest product), using 80/20 principles, and cheap tests / MVP testing over perfection where possible

• Has had positive past experiences testing aspects of this role before (e.g., maybe they have organised an event from scratch before and both enjoyed it and had positive results)

• Is thinking of their career trajectory as in operations management or closely related fields rather than as a stepping stone to a different career

• Is generally tech-savvy and, for example, defaults to a spreadsheet or finds appropriate tools when trying to solve a problem

• Is a tactful person who can adeptly communicate about delicate issues

Desirable specific skills and areas of experience include: 

• Previous experience using Google Workspace suite of apps (i.e. Gmail, Docs, Sheets, Slides)

• Previous experience or willingness to learn how to use Slack, Asana, Airtable and Zapier

• Comfort working in a start-up environment. This means:

  • Wearing multiple hats: Ability to take on diverse tasks beyond a single job description.

  • Adaptability to change: Thrives in a fast-paced setting where priorities can shift rapidly, and new challenges arise unexpectedly.

  • Proactive problem-solving: Takes initiative to identify and address issues independently, often with limited resources.

  • Comfort with ambiguity: Operates effectively without always having clear guidelines or established processes, using creativity and resourcefulness.

  • Team collaboration: Works closely with a small team, where collaboration and communication are key to success.

  • Ownership of projects: Takes full responsibility for projects from conception to completion, often with minimal oversight.

WHAT WE OFFER

• A job with a large, tangible impact on the world - your work will attract and select the founders of new field-leading charities and for-profit companies, as well as high-impact researchers and AIM staff

• High levels of intellectual challenge, autonomy, variety, and learning on the job

• An informal, fun, warm, and supportive work environment with high talent density. Our office in East London houses about 50% of our staff, dozens of charity founders and staff, and hosts a range of co-working opportunities and social events for the wider impactful entrepreneurship London community

• Become a part of our international network of ambitious, driven entrepreneurs and highly talented philanthropic professionals

• A true start-up culture, including low bureaucracy, a quick and collaborative work spirit, and high levels of talent density

• Significant opportunities to attend events and conferences to represent AIM, including international travel

BENEFITS

• A flexible working schedule, 30 paid days off per year, and unlimited sick leave

• UK visa sponsorship, if needed, as well as support with moving costs if relocating to London

• An annual costs-covered retreat to bring our whole team together to celebrate our achievements

• A workspace in our vibrant central London office, which is a hub for our program alumni and high-impact organisations/professionals 

• Parental, dependents, and compassionate leave schemes

• A range of other benefits, including a payroll giving scheme, staff tenure donation scheme, contributions towards professional development and IT costs, and a workplace pension

• We are open to discussing specific personalised perks or benefits that may enhance your work experience

APPLICATION PROCESS

Our application processes aim to be highly predictive, time-effective, and informative for you. Our process consists only of stages that our best evidence suggests are predictive of success on the job (such as test tasks) rather than more common but less predictive stages (such as cover letters). We only invite candidates to the next stage if we think they have a good chance of passing it, and take care to choose tasks and interview questions that will also give you a good sense of the role and our culture.

Applicants will be asked to complete the following stages:

1. Submitting our general application form (30 minutes to 1 hour),

2. A general test task (2-3 hours) with the top 10 to 30 candidates,

3. An initial interview (15 minutes) with the top 10-20 candidates,

4. A test task simulating the work you would do in your role (2-3 hours) with the top 5-15 candidates,

5. A final, more in-depth interview (~60 minutes) with the final 2-5 candidates.

We will also conduct a reference check before making an offer. Each stage typically takes 1-2 weeks from the end of the application deadline, and we hope to make an offer within ~8 weeks of the application deadline. Ideally, the candidate will begin onboarding as soon as possible after an offer is made. We strongly prefer candidates to join the team by January 2025, but we would consider a different date for an ideal candidate.

Local Finance Consultant – Citizens Advice

MLC are proud to be partnered with Citizens Advice to recruit their new Finance Consultant, who will provide support and guidance across the local Citizens Advice offices across the country. You will be responsible for a portfolio of offices, building strong working relationships with both finance and non-finance staff in those offices. You’ll bring your financial expertise and knowledge to a team of people working hard to give advice to millions across the country.

This year Citizens Advice are celebrating their 85th anniversary and during that time they have been helping to shape a society that’s fairer for everyone – working on issues that affect the whole of society. Last year they directly helped over 2.66 million people find a way forward with one-to-one advice, in addition to over 60 million views of their online self-help advice. As part of their commitment to supporting society, they are one of a small number of statutory consumer watchdogs with the ability to submit super-complaints to government. Their value to society has been estimated at £4.7 billion.

This is a fantastic opportunity to join an organisation which places high value on staff engagement and growth, with a proven track record of supporting career development with internal promotions and training. The role joins at the end of a period of change for the charity and is a great chance for you to make your mark and develop the role further.

Key Responsibilities include:

• Provide support to local offices with their financial management, reporting and processes.
• Monitor and ensure improving financial standards and compliance with the Charity Commission and other statutory reports.
• Help develop the financial health reporting strategy for the organisation, working with key stakeholders to support the development.
• Upskill local offices with their financial acumen and ability for self-service.

The successful candidate will:

• Be either fully qualified, or part-qualified and studying towards a recognised accounting qualification.
• Experienced in charity accounting, whether that is directly working in a charity or through auditing charities.
• Enjoy working in an evolving environment where there is a focus on modernisation within the finance team.

For an informal discussion on the role or your job search in general, please contact Jamie Elliott at MLC Partners.