Head Of Operation Jobs
Head of Commercial Income
Are you an experienced senior leader with a strong background in commercial strategy, retail operations, and income generation? Are you ready to drive innovation and growth for a leading UK hospice charity? Prospect Hospice is seeking a visionary Head of Commercial Income to help deliver our ambitious plans and ensure financial sustainability for generations to come.
With a new five-year strategy underway, this is an exciting time to join us. We’re investing in our income generation team to ensure we meet our ambitious growth targets.
Hours: 37.5 hours per week (Monday to Friday, with flexibility as required).
What is the role?
This is a strategic leadership role where you’ll oversee our commercial income portfolio, including 18 retail shops, our warehouse and logistics operations, and emerging income streams. You’ll lead a dynamic team and create innovative business strategies to grow our commercial income from £6 million to £9 million over the next five years.
Key Responsibilities
- Lead and grow our commercial operations (retail, warehouse, logistics, and new income streams)
- Develop and implement high-impact business plans to increase revenue and profitability
- Expand retail operations and enhance both in-store and online sales performance
- Identify and develop new commercial opportunities to diversify income
- Monitor performance, manage budgets, and ensure targets are met or exceeded
- Inspire, mentor and develop a high-performing, values-driven team
- Collaborate with senior leaders to contribute to organisational strategy and innovation
This is a fantastic opportunity to combine commercial leadership with meaningful impact – helping fund exceptional end-of-life care for people in Swindon, Marlborough, and northeast Wiltshire.
At Prospect Hospice, we pride ourselves on being a great place to work. Our team culture is supportive, inclusive, and focused on continuous learning and innovation. You’ll be joining a charity that values diversity of thought and perspective, fosters a culture of respect, and encourages collaboration across all levels.
About you:
We’re looking for a commercially savvy, inspiring leader who can demonstrate:
- Extensive experience in a senior commercial leadership role, driving growth and profitability across multiple income streams
- Proven ability to develop and deliver effective commercial income strategies, business plans, and budgets to grow income and impact
- Exceptional leadership skills – ability to inspire, and build and develop a high-performing team
- Proven track record of delivering income against specific targets
- Strong analytical, communication, and relationship-building skills
- Ability to influence and negotiate
- Experience in expanding retail operations, driving growth and profit across both online and offline sales
- Experience in leading processes to develop new commercial income streams
Due to the nature of this role, a full UK driving license and access to a vehicle is also required.
Please see the job description for full details.
We offer a great range of benefits, including:
- 27 days annual leave entitlement (plus bank holidays)
- Generous contributory pension scheme and life assurance
- Discounts with local retailers, gyms, and service providers including Blue Light Discount Card
- Employee Assistance Programme
- Family-friendly policies and practice
- Supportive induction, and training and development
- A values led, inclusive working environment
- Free parking on-site
To apply, please submit your CV and a cover letter detailing your suitability for the role and why you’d like to work with us.
Equality & Diversity
Prospect Hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business, and the communities we serve.
We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, offending background, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about strengthening the charity sector and being part of positive change in London communities? Are you dynamic, organised, and a strong communicator who understands volunteering, loves building relationships, thrives on making things happen and is interested in using technology to innovate systems? If this sounds like you, we’d love to hear from you! We're looking for someone to lead our Skilled Volunteering Team and take our programme to the next level.
About Link UP London
Link UP London’s purpose is to build stronger more resilient communities. We do this by connecting small Social Good Organisations or SGOs (i.e. charities, Community Interest Companies, community groups and social enterprises) with Skilled Volunteers, helping these organisations to address strategic and operational development issues and build capacity and resources to better tackle the multiple challenges facing their communities. Link UP connects these organisations to Skilled Volunteers from a range of professional backgrounds (HR, finance, comms, marketing, legal, data, IT and many more) who have faced many of these strategic and organisational challenges before and want to apply their skills and knowledge to support their community.
We connect skills to SGOs in 3 main ways including:
- Skilled Volunteering Projects: Short-term, structured volunteering engagements
- Social Impact Solutions: Our corporate programme provides structured skills-based employee volunteering opportunities in a range of formats
- Lunch & Learn Sessions: one-hour webinars allow professionals with limited time to share their expertise on topics of relevance to SGO capacity development
Our Skilled Volunteering programme has been a core service of Link UP since its founding in 2016 and is at the heart and soul of our work. We work in all 32 boroughs and the city of London to help organisations to better address poverty, inequality, and marginalisation. We have ambitious plans to continue to deepen our connections across boroughs, reach even more organisations and volunteers, to build stronger communities by harnessing professional skills for social good.
The new Head of Skilled Volunteering will be instrumental in helping us grow our successful existing Skilled Volunteering programme and take it to the next level reaching more SGOs and skilled volunteers building new partnerships, and deepening relationships and support provided across London.
Role Details
Title: Head of Skilled Volunteering
Time Commitment: Full time role (4 days a week may also be considered)
Format: Hybrid - remote and in-person (at least 2 days in the London office (Battersea) in-person per week and ability to travel to different parts of London regularly for meetings and events)
Salary: £34,500 full time salary
Purpose: To lead and develop Link UP London’s Skilled Volunteering programme to ensure it achieves its ambitious strategic objectives as a core programme of Link UP London
Report: The Head of Skilled Volunteering will report to the CEO and oversee the existing Skilled Volunteering team including the Skilled Volunteering Manager and Officer
Role Duties & Responsibilities
Programme Management
- Oversee the day-to-day work of the Skilled Volunteering team including implementation plan, workflow and target realisation
- Oversee and build new and reliable promotional avenues to access individuals with relevant skills and charitable organisations looking for support
- Monitor and report on progress against annual targets and strategic priorities
- Review and improve the Skilled Volunteering process
- Manage coordination between Skilled Volunteering Projects and the Social Impact Solutions Corporate Skilled Volunteering programme
Relationship Development and Management
- Maintain and further develop existing relationships across London’s boroughs with partners, charitable organisations, funders, CVSs and others
- Initiate and develop new relationships with relevant organisations that are well positioned to complement and/or support Skilled Volunteering activity
- Attend events in-person and online to further build relationships
- Ensure regular communication through various avenues including mailings, phone calls and in-person meetings
- Lead workshops and trainings about skilled volunteering as required
Programme Development
- Facilitate focus groups with volunteers and organisations
- Develop and oversee a new SGO Advisory Group
- Actively engage with CEO on developing new approaches to using Skilled Volunteering to make a deeper impact within London communities
Communications, Thought Leadership and Events
- Work with the Comms team to ensure promotion is effective and targeted
- Innovate ways to get the word out to both volunteers and organisations
- Help build our voice as a thought leader in the field of Skilled Volunteering in the UK
- Write blogs and other pieces to share different aspects of Skilled Volunteering
- Coordinate, as needed, with the Events Manager to carry out Skilled Volunteering related events
Systems and Operations
- Actively oversee our CRM and ensure established processes are working efficiently
- Contribute ideas to improve effectiveness of the Skilled Volunteering process
- Continue to review and improve our data collection and analysis system
- Ensure other technology is being used and integrated as needed to support our work
- Identify and lead on implementation of new tech that can support Link UP’s growth and efficiency
Other
- Represent Link UP and our expertise in Skilled Volunteering within the communities that we work and beyond at events and forums and other gatherings (on and offline)
- Contribute to proposal development and funding requests as needed
- Actively engage in the development and growth of Link UP as an organisation
Person Specification
Essential Skills
- 5+ years’ experience with programme management and delivery aimed at creating positive results
- Experience managing people and small teams
- Comprehensive experience with monitoring & evaluation and impact measurements and an interest in developing these further
- A love of working with people, building relationships and experience with relationship management
- A great spoken and written communicator
- Experience with, and enjoyment of, presenting to groups
- Comprehensive experience with CRM management (e.g. working with Active Campaign, Salesforce or similar platforms)
- Technically savvy with the ability to learn new technology easily
- Detail oriented and highly organised
- Ability to work under pressure and deliver at a high quality
- Ability to pitch in as needed to ensure everything is done to the best of our abilities, as required as part of a small team
- Ability to work well remotely and independently as well as in-person with a team
It is also important to have:
- Experience with and an understanding of organisational development / capacity building in the charity sector
- An understanding of volunteering and Skilled Volunteering in particular
- Knowledge, and some direct experience, with the charity sector
- Understanding of the charity sector including opportunities and challenges faced by small organisations today
- Ability to be in London multiple times a week as needed
Qualities that are a good fit for our team
- Personable / warm / caring / friendly
- Energetic, confident and outgoing
- Good networker / relationship builder
- Hardworking / dedicated / committed
- Entrepreneurial
- Professional
Application Details
Please submit a CV and covering letter (max 2 pages) addressing your suitability to this role in relation to the job description and eligibility specifications above
Please note that applications submitted without a cover letter will not be considered.
Closing Date for Applications: Wednesday 30 April 2025
However please note that applications will be considered as they are received on a rolling basis.
The client requests no contact from agencies or media sales.
If you are looking for a new challenge in a friendly, caring and ambitious charity, then Head of Charity at Oxford Health Charity (OHC) may be the role for you.
We are seeking a dynamic leader who will drive the strategic leadership and delivery of all OHC functions and lead Volunteering Services across the Trust. A key focus will be leading on major gift fundraising and major donor relations through an ambitious and sustainable fundraising strategy.
You'll lead our charity team, overseeing all operations and ensuring delivery of strategic and operational plans. Your financial oversight will ensure resources are managed effectively, and you will be responsible for producing the charity’s Annual Report and Accounts, ensuring transparency and accountability.
Leading on major gifts fundraising, building relationships with major donors, trusts, foundations, and corporate partners, you’ll develop a strong pipeline of major donors securing gifts of £5,000 and above while promoting legacy giving and corporate partnerships.
We are seeking an experienced charity leader with a strong background in fundraising, a proven track record in securing high-value gifts and developing donor relationships. Strong leadership skills, strategic thinking, and experience managing complex budgets are essential.
If you’re ready to lead with purpose and compassion and make a lasting difference to our patients, staff and community, we would love to hear from you!
Main duties of the job
This is a rare opportunity to make a tangible impact by securing philanthropic support to enhance patient care and staff wellbeing. Main duties of this role include:
- Develop and implement a charity strategy for OHC and other relevant supporting strategies in collaboration with the Board
- With the Executive Director of Corporate Affairs, provide vision and leadership for the charity setting the overall vision and strategic direction, ensuring alignment with its mission and values
- Take ownership and lead on major gifts fundraising including solicitation and stewardship plans to establish a portfolio of major donors and prospects to include High Net Worth Individuals, Trusts & Foundations and corporates. A specific focus is on securing donations in excess of £5,000 from major donors by initiating, promoting legacy giving and developing long term relationships between supporters, prospective supporters and Oxford Health Trust/Charity
- Ensure appropriate governance is in place for reporting to the Charity Committee and the Charity Board on the charity’s activities.
- Lead, manage and support the Charity Team, empowering them to develop and deliver to the highest level.
- Developing and implementing volunteer roles across the organisation in line with the Volunteer Strategy and organisational strategy and ensuring that appropriate systems and processes are in place for the management of volunteers.
Providing funds which enhance the experience of patients, carers, families and staff receiving support across Oxford Health NHS Foundation Trust
The client requests no contact from agencies or media sales.
We are looking for an experienced, hands-on Head of Finance who is dedicated to advancing our financial management capabilities and ensuring the sustainability of our operations. Reporting to the Director of Finance and Operations the Head of Finance will play a critical role in overseeing the day-to-day financial operations of the FSRH. You will be responsible for budgeting, forecasting and reporting ensuring compliance with relevant regulations and providing strategic financial guidance to other members of staff across the organisation. You will also have an interest in leading and developing staff by fostering a positive and productive work environment.
If you have a background in finance, a keen eye for detail and the ability to lead and develop a small team, we want to hear from you.
Job Title: Head of Finance
Job Type: Permanent
Hours: 28 hours per week (35 hours FTE)
Department: Finance and Operations
Salary: £40,040 pa pro rata (£50,050 FTE)
Reports to: Director of Finance and Operations
Location: Hybrid – FSRH Office (London Bridge) and home working
The role, you will:
- Partner with our senior leadership team and department heads to develop financial plans, budgets, and forecasts that align with organisational strategy
- Analyse financial performance, identify trends, and communicate insights to non-financial stakeholders
- Support business planning by modelling financial scenarios and evaluating investment opportunities
- Lead monthly departmental financial reviews, highlighting performance against KPIs and recommending corrective actions
- Develop costing models to enhance understanding of product/service profitability
- Optimise working capital management and work with the FSRH Investment Advisers to maximise financial returns
- Identify process improvements to increase operational efficiency
- Lead on the preparation of the annual accounts and liaison with the auditors
- Support the Finance, Risk and Investment Committee
- Manage and develop the Finance and Membership Officer providing guidance, support and opportunities for professional growth
- Make returns to all statutory bodies
You will have:
- Proven experience working in a finance business partner role; working with senior management to develop financial strategies to support organisational goals
- Strong commercial acumen and business understanding
- Knowledge of management accounting systems and financial software
- Strong knowledge of financial regulations and accounting principles
- The experience to lead and manage a small team, with a strong focus on staff development
- Advanced Excel skills and experience with management accounting and financial systems
- Excellent communication and interpersonal skills
- The ability to translate complex financial concepts for non-financial audiences
- Experience of day-to-day financial management
You will be:
- Qualified or part qualified accountant (ACCA, CIMA, ACA or equivalent)
- Educated to degree level in finance, accounting or equivalent by experience
NB: In order to fulfil this role, you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.
We will offer you:
We offer a range of benefits at FSRH to support staff wellbeing, including:
- 25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years.
- Birthday leave day
- Annual Volunteering Day
- Flexible working culture
- Pension and life assurance scheme: 10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme.
- Employee Assistance Programme (EAP)
- Employee discounts portal
- Free Lunch Thursday
- IVF and fertility leave and pay, Menopause Support
- Enhanced maternity, paternity & adoption pay
To Apply
A full job description can be found on our website
Deadline for applications is 17 April 2025 at midday
Interviews will take place in person at the FSRH Office in London Bridge, FSRH, 10-18 Union Street, London SE1 1SZ on 22 & 24 April 2025
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We value diversity, promote equality and encourage applications from people of all backgrounds. We are working hard to minimise unconscious bias and your application will be anonymised to support this.
NB: In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.
The client requests no contact from agencies or media sales.
Head of Individual Giving, Legacy and Supporter Experience
Are you a strategic fundraising leader with a proven track record in individual giving, legacy programmes, and supporter experience? Are you looking for a leadership role where you can drive impactful fundraising strategies and make a real difference? Join Prospect Hospice as our Head of Individual Giving, Legacy and Supporter Experience and help us support our community through delivering exceptional end-of-life care.
With a new five-year strategy underway, this is an exciting time to join us. We’re investing in our fundraising team to ensure we meet our ambitious growth targets.
Hours: 30 to 37.5 hours per week (flexible working options available)
What is the role?
As Head of Individual Giving, Legacy and Supporter Experience, you’ll lead a passionate team responsible for individual giving, legacy programmes, and delivering a world-class supporter experience.
You’ll shape and implement data-driven strategies to engage and steward supporters, maximise donor lifetime value, and deliver campaigns that truly resonate. You’ll also lead the development of a first-class supporter journey, ensuring donors feel valued and connected to the impact they make.
This role is key to helping us achieve significant growth across cash appeals, raffles, lottery, committed giving, legacy, and in-memory giving, ensuring Prospect Hospice can continue providing compassionate care to those in need.
At Prospect Hospice, we pride ourselves on being a great place to work. Our team culture is supportive, inclusive, and focused on continuous learning and innovation. You’ll be joining a charity that values diversity of thought and perspective, fosters a culture of respect, and encourages collaboration across all levels.
The role has a requirement to work occasional evenings and weekends to support events.
About you:
We are looking for someone who brings:
- Proven leadership in individual giving, legacy programmes, and supporter experience
- A successful track record of developing fundraising strategies, plans, multi-channel campaigns and budgets to grow income and impact.
- Deep understanding of supporter journeys, donor engagement, and stewardship best practice
- Exceptional leadership skills to inspire and develop a high-performing team
- Proven track record of delivering income against specified targets
- Strong communication, relationship-building, and stewardship skills to engage donors and stakeholders
- Ability to influence and negotiate with ease
Due to the nature of this role, a full UK driving license and access to a vehicle is also required.
Please see the job description for full details and person specification.
We offer a great range of benefits, including:
- 27 days annual leave entitlement (plus bank holidays)
- Generous contributory pension scheme and life assurance
- Discounts with local retailers, gyms, and service providers including Blue Light Discount Card
- Employee Assistance Programme
- Family-friendly policies and practice
- Supportive induction, and training and development
- A values led, inclusive working environment
- Free parking on-site
To apply, please submit your CV and a cover letter detailing your suitability for the role and why you’d like to work with us.
Equality & Diversity
Prospect Hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business, and the communities we serve.
We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, offending background, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.
The client requests no contact from agencies or media sales.
The Coalfields Regeneration Trust (CRT) is the only community wealth building charity dedicated to the regeneration of Britain’s coalfield communities. For over 25 years, the CRT has worked with communities to deliver a breadth of projects creating opportunities for people, strengthening the role of community organisations and identifying place based solutions responsive to the challenges still experienced in former coalmining towns and villages. To support delivery, the CRT has developed an innovative community wealth-building model generating sustainable income to deliver both social and economic value. Enabled by engaging key stakeholders, partners and, most importantly the communities, activities delivered are personalised to meet the needs of the people, the organisations and the place.
This is an exciting opportunity to make a real difference in some of Britain’s most disadvantaged communities. The Head of Operations (England) is a key member of the Senior Management Team and you will have strategic and operational management responsibility for the development of our programmes of work in England. Over four million people live in England’s coalfields, located in six regions (North East, North West, Yorkshire, East Midlands, West Midlands and Kent) and this role requires drive, determination and creativity to ensure our teams deliver and maximise the resources we have for the benefit of our communities. You will work collaboratively with colleagues and create a shared collective responsibility for ensuring the CRT achieves its strategic missions and ambitious targets outlined in its new strategy 2024 to 2029 – Building Community Wealth. By working as part of a team across the whole organisation, you will ensure there is a consistent approach to quality, branding and communication with key stakeholder groups.
The role is responsible to the Chief Executive and for contributing to the effective day-to-day running of the CRT, ensuring we demonstrate good governance and fulfil our commitment to diversity, equity and inclusion. We are looking for a charismatic leader and communicator, adept at building productive relationships, committed to staff development and with the adaptability, resilience and strength to influence key stakeholders. You will lead the England Programmes Team, ensuring our community assets and resources are deployed to best effect, be experienced in driving change and identifying new opportunities, and have the capability to develop a good idea and see it through to delivery and completion.
We are looking for an exceptional candidate who is passionate about supporting people, shares our values and has the energy and enthusiasm to create new opportunities to build community wealth in the coalfields.
The client requests no contact from agencies or media sales.
TLG is seeking a Head of Operations to join our team as we establish a new organisational and leadership structure. This role aims to achieve a step change in effectiveness by implementing strategic initiatives that enhance efficiency, productivity, and innovation, in partnership with the Executive Director.
The Head of Operations will lead a team of specialists and operational leaders focused on executive support, strategy, innovation, and digital operations & transformation. They will work closely with the Executive team to operationalize vision and strategy, champion compliance, and ensure effective governance and seamless organizational cycles.
We seek a leader who can engage with the big picture while valuing the details, balancing process-driven approaches with creativity. The ideal candidate will have a track record of building relationships at all levels to make an impact.
TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.
Hours: Part-time 22.5 – 26.25 hours (0.6 - 0.7 FTE) with potential to increase hours as the role progresses
Closing Date: Tuesday 15th April
Initial Interviews: Wednesday 23rd April – Online
Final Interviews: Wednesday 7th May – at our National Support Office in West Yorkshire
Prospectus is excited to support a vibrant local charity based in East Surrey in its search for a Head of Operations. This is a full-time, permanent position based in East Surrey, with a requirement to be in the office four days a week.
Reporting to the Chief Executive Officer, the Head of Operations will take the strategic lead on HR, property management and development, IT, governance, and compliance. The postholder will be responsible for developing and overseeing operational policies and practices, ensuring the organisation meets regulatory responsibilities while providing effective systems to support staff and managers in achieving their goals. They will also line-manage staff across IT, HR, and Facilities, driving improvements in systems and ways of working to enhance the charity's service quality.
To be successful in this role, you will have experience managing operations in a not-for-profit organisation. You will have knowledge and experience of legal compliance, IT systems, GDPR legislation, and HR. As a proven leader, you will possess excellent communication skills-verbal, interpersonal, and written-with the ability to build relationships at all levels. You will have a proactive, "can-do" attitude and be capable of managing a busy workload in a fast-changing environment. Additionally, you will have an understanding of charity services and best practices in charity governance.
As a specialist recruitment practice, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are dedicated to supporting you throughout the application process.
The hiring managers are reviewing applications on a rolling basis, so please submit your CV as soon as possible to ensure you don't miss out on this opportunity.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are excited to be working in partnership with Hope Street Church in Wrexham. The church is a thriving, fast-growing church community, established in 2021 as a resource church. They are dedicated to reaching young people, training leaders, and planting new churches. In just four years, it has drawn a diverse congregation from across North East Wales and beyond. With an inspiring vision to be a people of hope, following Jesus and giving themselves away to see Wrexham renewed. With a passion for sharing the good news, revitalising the church, and transforming society in Jesus’ name, Hope Street Church is making a lasting impact in Wrexham.
We are looking for a practicing Christian with excellent organisational skills, a keen eye for detail, and a servant-hearted leadership style to become their new Head of Operations. This vital role will ensure the smooth running of the church’s administrative, financial, and operational functions. Overseeing finance, HR, compliance, safeguarding, facilities, and events, you’ll play a key part in supporting the church’s mission, vision, and many life impacting ministries.
The successful candidate must be able to demonstrate:
- Proven experience in operations, administration, or facilities management.
- Strong financial acumen, including budgeting and payroll experience.
- Experience in HR processes, including recruitment and performance management.
- A committed Christian with a heart for the mission and values of the church.
If you have a heart for Wrexham, then this is a wonderful opportunity to join a church community with 15+ ministries dedicated to transforming lives and sharing God’s love. This is your chance to use your God given gifts, skills, and experience to make a real impact. Could this opportunity be for you?
For more information, please contact Nick Thomas, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.
*In accordance with the Equality Act 2010, Part 1, Schedule 9, it is a genuine occupational requirement that the post holder is a practicing Christian.
Closing date for applications: Sunday 27th April
Please note: Applications are being reviewed on receipt and interviews will be conducted on a rolling basis. When a suitable candidate is found the role will close, so please apply without delay to avoid disappointment.
A new opportunity has arisen to Head up our Clinical Data Team based at The Royal London Hospital. You will be responsible for building and leading a team delivering high-quality clinical and operational data, aiding in decision-making and strategic direction.
You will take ownership of our clinical data and infrastructure, ensuring data is readily available for clinicians undertaking research.
The ideal candidate with have experience in analysing complex clinical data in both research and operational contexts. They will have experience of project management and leading a team to success. Knowledge of legal, ethical and regulatory aspects of utilising clinical and operational data is advantageous, as is a knowledge of common software packages and programming languages.
About the Role
Medical Aid for Palestinians (MAP) is responding to the largest emergency in our 40-year history. Over the last year support for our cause has seen significant growth in income as tens of thousands of supporters have joined MAP. Our challenge now is to retain this interest and ensure we sustain income as we respond to the ongoing emergency and the longer-term health of Palestinians over the coming years. With an ambition to be a £50m organisation in the next five years, our fundraising operations team, consisting of database and supporter care functions, will play a key role in enabling over one million Palestinians to access improved healthcare annually by 2028.
The Head of Procurement will lead and manage the procurement function within Medical Aid for Palestinians, ensuring that goods, services, and contracts are sourced, procured, and delivered in compliance with humanitarian principles and organisational requirements. The role requires strategic oversight, strong management skills, and a deep understanding of procurement management, particularly in a humanitarian context.
About You
Are you a procurement leader looking to make a meaningful impact? Join Medical Aid for Palestinians (MAP) as our Head of Procurement and play a vital role in supporting life-saving healthcare services. In this role, you'll provide strategic leadership for a dedicated procurement team across multiple countries, ensuring that MAP programs and medical teams have the goods and services they need to deliver lifesaving care in the right place at the right time. You will also use your experience to lead on ensuring that our procurement systems and processes function to support our ambitions and are fit for purpose. If you're passionate about combining you procurement expertise with purpose-driven work, this is your opportunity to make a difference.
Key Responsibilities
Leadership and Strategy:
• Lead the procurement team and ensure effective execution of procurement strategies aligned with MAP’s mission.
• Develop and implement procurement policies and procedures to enhance efficiency, transparency, and compliance.
• Oversee the procurement planning and budgeting process to ensure alignment with project timelines and objectives.
• Advise senior leadership on procurement matters, including risks, opportunities, and cost-saving initiatives.
Procurement Process Management:
• Oversee the end-to-end procurement process for goods, services, and contracts, ensuring timely and cost-effective delivery of needed supplies.
• Oversee tendering, bidding, and contracting processes, ensuring fairness, transparency, and adherence to ethical standards.
• Ensure the appropriate vendor management framework is in place, including evaluation, selection, and performance monitoring.
Compliance and Risk Management:
• Ensure compliance with internal policies, donor requirements, and international procurement regulations, including ethical sourcing and anti-corruption measures.
• Regularly review and update procurement guidelines to stay in line with industry best practices and humanitarian standards.
• Identify and manage procurement risks, including supply chain disruptions, price volatility, and supplier non-compliance.
• Maintain a clear audit trail and documentation for all procurement transactions.
Stakeholder Engagement:
• Collaborate with program managers, logistics teams, and field staff to understand procurement needs and ensure timely procurement of required items.
• Establish strong relationships with key suppliers, donors, and other stakeholders.
• Communicate effectively with internal and external parties to ensure smooth procurement processes, including managing disputes or delays.
Team Development:
• Lead, mentor, and train procurement team members to enhance their skills, knowledge, and professional growth.
• Foster a culture of continuous improvement and accountability within the procurement team.
• Ensure the team adheres to procurement standards, best practices, and organizational goals.
Budget and Cost Control:
• Manage procurement budgets and track expenditures to ensure effective use of resources.
• Develop cost-saving initiatives and ensure efficient sourcing without compromising quality.
• Work closely with finance teams to ensure accurate financial reporting of procurement-related activities.
Monitoring and Reporting:
• Prepare and present regular procurement reports to senior management, highlighting performance, savings, risks, and any challenges.
• Monitor procurement KPIs and take corrective actions when necessary to improve efficiency and meet organizational goals.
PERSON SPECIFICATION
Experience
• At least 7-10 years of experience in procurement, with at least 3 years in a leadership position.
• Experience working in a humanitarian or non-profit organization is highly preferred.
• Proven experience in managing procurement processes, tendering, and negotiations.
• Strong understanding of humanitarian principles, donor compliance, and international procurement standards (e.g., UN, EU, USAID regulations).
Knowledge, Skills and abilities
• Excellent leadership and team management skills, with the ability to motivate, develop, and retain talent.
• Strong analytical and problem-solving skills, with the ability to evaluate complex procurement needs and deliver effective solutions.
• Knowledge of procurement software, supply chain systems, and MS Office (Excel, Word, PowerPoint).
• Excellent communication and negotiation skills, with the ability to engage and influence internal and external stakeholders.
• Strong organizational and time management skills, with the ability to handle multiple tasks and meet tight deadlines.
Personal attributes and other requirements
• Commitment to anti-discriminatory practice and equal opportunities.
• Commitment to the values and ethos of MAP (Solidarity, Dignity, Impact & Integrity).
• Commitment to upholding the rights of people facing disadvantage and discrimination.
• Commitment to a zero-tolerance policy on sexual exploitation & abuse/safeguarding.
• A commitment to MAP’s vision, mission and values and a passion for improving the health and dignity of Palestinians.
• Able to work flexibly in emergencies and to meet specific deadlines including some evenings and weekends.
• An ability to apply awareness of diversity issues to all areas of work.
• Attention to detail, organisational and problem-solving skills, and the ability to work independently and under pressure.
• Prepared and able to travel occasionally to all MAP locations including Gaza, West Bank, Lebanon, Jordan and Israel.
• Work collaboratively with others in all aspects of our work.
• Abide by organisational policies, codes of conduct and practices.
• Treat with confidentiality any data or sensitive information about individuals, organisations, clients, and employees at MAP.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.
We have an ambitious aim for our services to reach everyone with blood cancer, regardless of circumstances, and support them to find the confidence and knowledge they need to be able to navigate their cancer to give them the best possible chance of surviving blood cancer.
We’re looking for an experienced leader in the health information and support field who will match and push us beyond our ambitions, driving service delivery teams to maximise our digital and offline product development, one-to-one specialist service delivery, and community peer support to ensure we can provide the most valuable services to all those who need it, when they need it most.
Expected travel for this role is approximately 2-4 visits to our London Office per month.
Our culture and benefits package are award winning, and our staff survey tells us that we’re a great place to work.
We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.
We welcome applications from applicants that wish to work part time, minimum of 28 hours per week. Please state this in your cover letter before submitting your application.
We research, we support, we care. Because it’s time to beat leukaemia, lymphoma, myeloma and all types of blood cancer.




The client requests no contact from agencies or media sales.
Are you passionate about leading a dynamic team that makes a real difference in people’s lives? Do you have experience in developing and implementing robust admissions processes? Do you hold good working knowledge of Google Sheets, Power BI, and the ability to master new tools quickly?
TPP are recruiting a Head of Admissions Operations on behalf of our client Generation UK & Ireland a charity focused on fostering social impact by supporting individuals into meaningful careers that would otherwise be inaccessible.
This role would suit someone that is based in Leeds or Manchester.
This role offers hybrid working. You would attend the office 1 day a week as a minimum. You must be willing to travel to different Generation hubs for team/organisation meetings and events. This would be on average 4 times a year.
They offer flexibility to employees to balance their commitments, including medical appointments, parental, or caregiving responsibilities, and personal goals.
Benefits:
- Flexible and remote working arrangements
- 25 days of annual leave, plus bank holidays, and a shutdown between Christmas and New Year
- Annual performance-related pay increase
- Financial support to set up working-from-home environment
- Professional Development with up to £1,000 towards your learning & development per year
The Role:
As Head of Admissions Operations, you will lead a dedicated team responsible for converting applicants into learners, ensuring that recruitment processes align with the organisation’s mission and funding requirements. You’ll be at the forefront of developing effective admissions processes and leading innovative projects. Your leadership will drive data-driven improvements, nurture a high-performing team, and ensure that every learner journey is smooth.
Main responsibilities:
- Develop and implement admissions processes
- Collaborate with teaching and placement teams to ensure candidates are suitable and prepared for learning
- Oversee the use of digital tools to enhance admissions efficiency and outcomes
- Analyse data and applicant feedback to identify opportunities for improvement
- Lead a team of 6, including 4 direct reports, fostering a supportive and results-driven culture
- Address operational challenges proactively and make informed decisions to maintain progress
- Step in for the Director of Admissions when needed
Requirements:
- Commitment to social impact
- Experience in a target-driven environment
- Strong data-driven decision-making skills and proficiency with tools like PowerBI and Google Sheets
- Experience leading a team
- Experience in managing projects with multiple stakeholders
- Creative problem solver with the ability to inspire and develop a high-performing team
- Ability to adapt quickly to new digital tools and optimise processes
Deadline for applications is 12pm on Tuesday 15th April
Interviews will take place on Tuesday 22nd and Wednesday 23rd April
As part of the application process shortlisted candidates will need to complete a couple of screening questions. This will then be submitted with your CV to the recruiting manager.
This will be a 1 stage interview process which will include completing a task and a competency-based interview.
We strongly encourage applications from all sections of society and underrepresented groups, even if you don’t meet every listed requirement.
We are reviewing CVs as they come in.
TPP are always keen to speak with candidates looking to work in the sector so if this role isn’t quite right for you, please do check out our website and pop your CV over to us!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The UK Electronics Skills Foundation (UKESF) is an educational charity that collaborates with industry and academia to tackle the skills shortage in the UK’s Electronics sector. We are seeking a hands-on Head of Finance and Business Services to lead our financial operations and business services ensuring strong financial management, compliance, and organisational efficiency.
This is an exciting opportunity to join a fast growing and impactful charity, playing a key role in shaping our financial strategy while ensuring robust financial controls and compliance, and the effectiveness of our business services.
As Head of Finance and Business Services, you will be responsible to the CEO for overseeing all financial aspects at the UKESF, including financial planning, budgeting, reporting, and risk management. A key part of the role is managing grant funding and ensuring compliance with reporting requirements from grantors (e.g. UKRI and Innovate UK). Also, responsible for management of key business services including management information, resources and technology.
This role is ideal for a qualified (or part qualified) ACA, ACCA, CIMA, CIPFA) with experience in charity finance, grant reporting, and financial project management. You will provide strategic leadership while also being hands-on with day-to-day business and financial operations, including managing budgets, payroll, support services, overseeing AP and AR and financial reporting using Xero.
KEY RESPONSIBILITIES
Financial Strategy & Management
- Contribute to the development of UKESF’s financial strategy, business services and resource strategies.
- Oversee financial planning, budgeting and forecasting, ensuring effective resource allocation and efficient provision of business services.
- Provide financial insights and advice about business services and resources to support strategic decision-making by the Chief Executive and Board of Trustees.
- Prepare accurate financial and management reports including budget and monitoring forecasts for the Board, senior leadership, and funders ensuring timely reporting.
- Ensure compliance with charity financial regulations, including SORP and fund accounting.
- Lead on government grant reporting, ensuring compliance with UKRI, DSIT, and Crown Commercial Office requirements.
- Track and report on multiple funding streams, ensuring accurate project financial management.
- Oversee statutory accounts preparation and the annual audit process.
- Manage and develop strong financial controls and risk management processes.
- Monitor cashflow and report regularly to CEO any concerns
Grant & Project Finance Management
- Manage delivery contracts and, grant funding, ensuring compliance with financial and reporting conditions are met.
- Develop project budgets and financial models for funding applications.
- Review and monitor ongoing projects cost
- Monitor grant expenditure and prepare financial reports for funders.
Day-to-Day Financial and Business Operations
- Oversee business services contracts, procurement, financial controls, payroll, pensions, VAT, and gift giving processes and liaising with relevant agencies as appropriate.
- Ensure efficient financial administration, including reconciliations and expense management.
- Through Cashflow monitoring manage bank balances utilising investment accounts where appropriate to maximise revenue.Manage financial systems and reporting using Xero accounting software.
- Manage IT support contract ensuring Cyber Essential standard compliance.
Governance & Leadership
- Act as the key financial and business services advisor to the Chief Executive and Board of Trustees.
- Produce reports and financial insights.
- Develop and implement financial and business services policies and procedures.
- Support team on all routine finance and business services tasks.
- Manage external stakeholders and contractors.
ABOUT YOU
Essential
- Qualified or part qualified accountant (ACA, ACCA, CIMA, CIPFA or equivalent).
- Knowledge of charity finance, including SORP, fund accounting, and financial governance.
- Expertise in financial and management accounting, including reconciliations and cash flow management.
- Experience in budgeting, financial and resource planning, and project costings for multi-stream funding.
- Proficiency in Xero accounting software, including financial reporting, bank reconciliations, and payroll.
- Strong financial analysis skills, with the ability to present financial information to non-financial stakeholders.
- Experience in preparing statutory accounts and working with auditors.
Desirable
- Experience working in a small charity or organisation with multiple funding streams.
- Experience managing and reporting on grant funding, for instance from UKRI and Innovate UK.
- Experiences of business services e.g. management information, resource management and management of business services contracts.Experience supporting governance processes and working with trustees.
- Experience of Government Contracts through Crown Commercial Service
- Experience of successful implementation and rollout of new CRM systems.
WHAT WE OFFER
- Flexible working hybrid working.
- The opportunity to play a key leadership role in a growing and impactful charity.
- Competitive salary and pension contributions.
- A chance to make a difference in addressing the UK’s Electronics skills shortage.
- Support to complete accountancy qualifications.
To apply, please submit your CV and a cover letter outlining your suitability for the role.
If you have any questions or would like an informal discussion, please contact us.
To apply, please submit your CV and a cover letter outlining your suitability for the role.
Through engagement with Schools, Universities and Industry, it is our mission to encourage more young people to pursue Electronics.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Summary
The Head of Operations is a new role within SHM Foundation. The successful candidate will work closely with the leadership team to design and implement operational processes. This role has been created to
- Manage the allocation of funding budgets
- Create reports and analysis on project finances and delivery
- Provide thought partnership on strategy
This is a unique and fulfilling opportunity to shape the direction of our charity, collaborating closely with our passionate staff, volunteers and Board of Trustees.
Core Responsibilities
- Take responsibility for the operational management of SHMF ensuring that the staff and financial resources are deployed effectively in line with budgets and funding requirements
- Report to and support the leadership team in ensuring the effective strategic management, development and future funding
- Manage funding applications
- Overseeing certain administrative elements of board meetings including but not limited to collating and disseminating papers, producing relevant reports and papers, taking minutes, action tracking
- Supporting the creation of annual funder reports
- Supervising, coaching, mentoring or line management as required, depending on the needs of SHM
- Work closely with the Head of the Foundation to build relationships with partners, and help her to ensure that the right resources are allocated to the right activities
- Work closely with the Head of Foundation and team members to maintain focus on project purpose, and ensure that financial resources are deployed effectively in line with that purpose, the budget and funding requirements
Additional Activities(as needed)
- Knowledge of industry regulations and standards, and the ability to develop and implement strategic plans
Relevant Skills
- Strong leadership and team management skills
- Excellent interpersonal and communication skills
- Excellent planning and organisational skills
- High level of attention to detail
- Positive attitude to problem solving
- The ability to analyse and interpret financial information
- A passion for being part of a team driving for positive social change globally
Qualifications & Experience
Required: Bachelor’s degree and excellent academic record; fluency in English
Preferred: at least 5 years’ experience in working in business operations including 2 years in a leadership role
Desirable, but not required: Recent experience in a similar role or field and working internationally
The client requests no contact from agencies or media sales.