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Page 1 of 14
Swindon (On-site)
£55,732 - £61,560 per year
Full-time
Permanent
Job description

Head of Commercial Income

Are you an experienced senior leader with a strong background in commercial strategy, retail operations, and income generation? Are you ready to drive innovation and growth for a leading UK hospice charity? Prospect Hospice is seeking a visionary Head of Commercial Income to help deliver our ambitious plans and ensure financial sustainability for generations to come.

With a new five-year strategy underway, this is an exciting time to join us. We’re investing in our income generation team to ensure we meet our ambitious growth targets.

Hours: 37.5 hours per week (Monday to Friday, with flexibility as required).

What is the role?

This is a strategic leadership role where you’ll oversee our commercial income portfolio, including 18 retail shops, our warehouse and logistics operations, and emerging income streams. You’ll lead a dynamic team and create innovative business strategies to grow our commercial income from £6 million to £9 million over the next five years.

Key Responsibilities

  • Lead and grow our commercial operations (retail, warehouse, logistics, and new income streams)
  • Develop and implement high-impact business plans to increase revenue and profitability
  • Expand retail operations and enhance both in-store and online sales performance
  • Identify and develop new commercial opportunities to diversify income
  • Monitor performance, manage budgets, and ensure targets are met or exceeded
  • Inspire, mentor and develop a high-performing, values-driven team
  • Collaborate with senior leaders to contribute to organisational strategy and innovation

This is a fantastic opportunity to combine commercial leadership with meaningful impact – helping fund exceptional end-of-life care for people in Swindon, Marlborough, and northeast Wiltshire.

At Prospect Hospice, we pride ourselves on being a great place to work. Our team culture is supportive, inclusive, and focused on continuous learning and innovation. You’ll be joining a charity that values diversity of thought and perspective, fosters a culture of respect, and encourages collaboration across all levels.

About you:

We’re looking for a commercially savvy, inspiring leader who can demonstrate:

  • Extensive experience in a senior commercial leadership role, driving growth and profitability across multiple income streams
  • Proven ability to develop and deliver effective commercial income strategies, business plans, and budgets to grow income and impact
  • Exceptional leadership skills – ability to inspire, and build and develop a high-performing team
  • Proven track record of delivering income against specific targets
  • Strong analytical, communication, and relationship-building skills
  • Ability to influence and negotiate
  • Experience in expanding retail operations, driving growth and profit across both online and offline sales
  • Experience in leading processes to develop new commercial income streams

Due to the nature of this role, a full UK driving license and access to a vehicle is also required.

Please see the job description for full details.

We offer a great range of benefits, including:

  • 27 days annual leave entitlement (plus bank holidays)
  • Generous contributory pension scheme and life assurance
  • Discounts with local retailers, gyms, and service providers including Blue Light Discount Card
  • Employee Assistance Programme
  • Family-friendly policies and practice
  • Supportive induction, and training and development
  • A values led, inclusive working environment
  • Free parking on-site

To apply, please submit your CV and a cover letter detailing your suitability for the role and why you’d like to work with us.

Equality & Diversity

Prospect Hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business, and the communities we serve.

We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, offending background, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.

Application resources
Posted by
Prospect Hospice View profile Organisation type Registered Charity Company size 101 - 500
Posted on: 03 April 2025
Closing date: 24 April 2025 at 15:02
Tags: Commercial

The client requests no contact from agencies or media sales.