Head Of Communications Jobs in Greater London

Term: Full time, permanent

Salary: Circa £100,000 per annum plus generous benefits, and 30 days’ annual leave.

Location: London (Victoria) – hybrid (one to three days in the office as a minimum), with some travel around England required

Closing date: Wednesday 13 November, at 12 noon

Interviews: w/c 2 December 2024

NHS Providers is the membership organisation for the NHS hospital, mental health, community, and ambulance services that treat patients and service users in the NHS. We help those NHS foundation trusts and trusts to deliver high-quality, patient-focused care by enabling them to learn from each other, acting as their public voice and helping shape the system in which they operate.  

NHS Providers has all trusts in England in voluntary membership, collectively accounting for £115bn of annual expenditure and employing 1.4 million staff.  

We are looking for someone with a breadth of communications skills and strengths. Our communications directorate encompasses 18 people, and the director of communications has responsibility for two direct reports and sits on our executive management team (EMT), also helping to shape strategy and development across our 100-strong organisation. As director of communications, you will play a pivotal role in developing and strengthening our communications directorate. This will include ensuring we operate in an integrated way across our communications, policy and strategy, development and engagement and corporate services and finances directorates, enabling us to build on our success as an outstanding membership organisation.

You will provide strategic leadership for the organisation’s communications, marketing, media, digital and design functions, providing high level advice and support to the chief executive, deputy chief executive, chair and board, as well as playing a key role as part of the NHS Providers director team.

To apply, please send a CV (no more than three sides) or equivalent biographical information, a short covering letter that explains your motivation and responds directly to part one of the person specification, to NHS Providers’ HR team.

Please also complete the online interactive equal opportunities monitoring form as part of your application.

If you have any queries about the role, please email these to us and someone from the team will assist.

NHS Providers is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported and welcomes applications regardless of sex, gender identity, race, age, sexuality, beliefs, or disability. To be successful in this role you will need to be personally committed to being anti-racist and support our broader diversity work across all protected characteristics.

About Us

We are a world-class visitor attraction and leading science research centre. We use the Museum's unique collections and our unrivalled expertise to tackle the biggest challenges facing the world today. We care for more than 80 million objects spanning billions of years and welcome more than five million visitors annually and 16 million visits to our website.  

Today the Museum is more relevant and influential than ever. By attracting people from a range of backgrounds to work for us, we can continue to look at the world with fresh eyes and find new ways of doing things.

We employ 900 staff in a variety of roles, all united by our vision of a future where people and planet thrive. We need everyone to have the passion and drive to help us with our mission to create advocates for our planet and inspire millions to care about the natural world.

About the role 

The Natural History Museum is seeking a proactive and self-starting, ambitious, driven, creative and forward-thinking Internal Communications Manager to support its 1100 members of staff, across three sites. This role is responsible for developing and overseeing the delivery of the Museum’s internal communications strategy.

You will relish seeking out (and prioritising!) the vast amounts of news within the organisation – creating engaging content that resonates with colleagues.  With a creative, inclusive and strategic approach to delivering engaging employee communications, you will ensure the Museum adopts best practice. You will be encouraged to explore and share new innovations in internal communications.

This role has a broad remit to develop and manage internal communications for the Museum that informs and celebrates the varied work of colleagues from creating temporary exhibitions, delivering world-famous visitor events and leading the transformation of the Museum’s galleries, to the ground-breaking research conducted by our 350 scientists.

Supporting a wide range of internal communications activities, this role will inform, engage and motivate colleagues about the Museum’s vision and mission and all the vital work the Museum is undertaking to create advocates for the planet.

You will have a proven track record of developing and delivering impactful communications strategies that incorporate in-person and online events and digital communications which are effective throughout a multi-site organisation.

About you

A talented self-starter, you will have excellent verbal and written communication skills and be able to establish good working relationships quickly. You will be a creative storyteller with good attention to detail, accustomed to working proactively with a breadth of stakeholders to develop compelling narratives and impactful communications.

With proven experience managing a breadth of Internal Communications channels and in-person and hybrid events, you must be comfortable working autonomously in a fast-paced, varied environment. You will have experience managing crisis communications.

You will play a key role in advising colleagues, including the Executive Board, on Internal Communications and in supporting the development and maintenance of Internal Communications channels.

How to apply

If this sounds like you, please apply below by clicking on Apply for job.

Closing date: 23:59 on Wednesday 13 November 2024

Interviews expected: w/c 25 November 2024

Please note that this role does not qualify for Museum sponsorship so the successful postholder will need to have a valid right to work in the UK at the point of offer.

The Fire Brigades Union (FBU) is the voice of firefighters in the UK.  We are the only recognised trade union negotiating nationally for firefighters and emergency fire control staff.

*** Flexible working available ***

We're seeking a talented and driven individual to lead our social media operation. You will:

· Develop social media strategies that maximise engagement and support for the FBU, its aims and campaigns

· Shoot, script and edit videos; edit audio; and design infographics and other relevant digital content

· Run a reactive/trends-driven social media operation aligned with the objectives of the FBU

The FBU already has a small, effective communications team covering campaigns, press and external communications. If you have these skills, great. But what we are really looking for is someone with the passion, political/labour movement experience, and technical skills to take our social media, video and digital content to the next level. 

You’ll collaborate with other teams and union activists to bring projects to life, and you’ll have great storytelling skills.  You’ll also be willing and able to travel and attend events frequently.

If you love social media and have strong creative skills, this might be the job for you.  This is a new role, so proven experience in the social media landscape is essential.  

If you want to make a difference, if you are committed to advancing trade union activism, engagement and awareness, and if you are aligned to the aims and objectives of the FBU, we are interested in hearing from you.

We are willing to consider flexible working arrangements, including job share.

Full details of the role and job requirements are set out in the Job Description which you can download here.

Benefits include:

Generous annual leave  

Additional Christmas office closure period

Final salary pension scheme

Employee assistance programme 

Season ticket loan

Annual Christmas bonus

Eyecare claim back scheme

Childcare assistance scheme

Flexible working arrangements

Closing date: 2nd December 2024 – 10.00 am

Interview date: 12th December 2024

Head of Fundraising

Hours: 35 hours a week. Flexible working considered.

Salary: £48,980 – £54,136

Contract: Permanent

Location: London (with hybrid working options)

More than one in four children are growing up in poverty in the UK. It doesn’t have to be this way. The new UK government has announced its plans to develop a strategy to tackle child poverty, something that Child Poverty Action Group has led the way in calling for. 

This is an exciting opportunity for an experienced fundraising professional to play a pivotal role in delivering change for the 4.3 million children growing up in poverty. You will have a demonstrable track record in securing six figure and multi annual grants primarily from trusts, foundations and/or the National Lottery.

You will have the ability to work confidently as a creative and analytical problem solver, and a hands-on fundraiser. CPAG’s fundraised income has grown significantly, and the team raises nearly £3 million annually.

You will be responsible for managing all aspects of fundraising income generation, and leading and supporting a small fundraising team. You will be able to build and nurture relationships with funders, donors and other stakeholders, and have excellent communication skills.

We understand that many people, especially people who identify as women, people from ethnic minority backgrounds or from other underrepresented groups, only apply for jobs when they believe they match all the criteria. If you don’t meet all the criteria in the person specification and want to play a key role in helping to tackle UK child poverty, please consider applying.

We operate a hybrid working system and would be happy to discuss any flexibilities required. CPAG is committed to equity, diversity and inclusion which you can read more about in the job pack.

For more information about this post and to apply download the Head of Fundraising job pack and application form.

If you have questions or need specific arrangements or reasonable adjustments to take part in the selection process please contact us at the email address listed in the application pack.

Closing date for applications: 9am, Monday 18th November 2024

Interviews will be held in London on: Monday 25th and Wednesday 27th November 2024

An exciting opportunity for a proactive communications professional to join our team.

We're looking for an ideas person, able work quickly and without assistance to source London, higher education and research content, and to deliver this to a wide range of audiences across different media, as well as to further develop our current campaigns, website reach and social media channels. 

We're looking for someone who is happy networking, to help us discover further opportunities for us to get our work out there. Experience in dealing with media and members' communications teams is essential. Ultimately, the Head of Communications is there to ensure that London Higher is engaging with its key stakeholders regularly, positively and consistently. 

About London Higher

We are the membership organisation for universities and higher education institutions across the capital. As the largest representative body of its kind in England, London Higher represents the full diversity of the capital’s higher vibrant education sector, from small, specialist conservatoires and research institutes to large, multi-faculty universities. 

We have three divisions: London Higher, London AccessHE and London Healthcare & Medicine. Each division has its own membership.

London’s universities and higher education colleges are powerful engines of economic growth, collectively educating over 507,000 students, employing over 223,000 people across all sectors of the UK economy and generating over £27bn in economic impact. 

At London Higher, we are the place where London’s higher education institutions come together to unleash the collective power of London’s higher education sector for the benefit of our capital and country. 

Permanent, Full Time

Circa £58,000 plus competitive benefits

Do you want to make a difference?

The RAF Benevolent Fund is the leading welfare charity for the RAF. Every year we make a real difference to over 40,000 people who benefit from our services, by providing support including:

· Helping to reduce social isolation and loneliness among veterans. 

· Supporting ill or injured men and women to have a safe place to call home, a home that meets their specific needs.

· Funding youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.

· Providing grants to help with the cost of living. But this is just a few of the ways we help.

It doesn’t matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most. Join the RAF Family and play your part in making a difference. Every day you will make a difference and play your part in changing the lives of others to help people in the RAF Family get through the toughest of times.

Do you want to play a part in what we do?

A unique opportunity for an experienced communications professional to lead a high-performing multifaceted team to promote and elevate the visibility, awareness and reputation of the RAF Benevolent Fund. You will be a strategic and agile thinker, someone who understands the need to be able to quickly pivot communications as organisational needs require. You will be responsible for developing and delivering the annual communications plan to drive high quality, effective and engaging communications for the charity. Collaborating with colleagues, partners and the RAF Family, you’ll play a key role in driving and embedding our aims, priorities and our values in all communications.

The role is based in our London HQ and currently work a minimum of three days in the office per week. The successful candidate for this role will need to prove they have the right to work in the UK.

To apply, please click on this link to apply through our secure recruitment portal, sending your CV together with a covering letter detailing why you believe you are suitable for this role.

The closing date for applications is Tuesday 5th November 2024, 5.00pm.  Please note interviews will take place 19th  & 20th November 2024.

A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.

The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).

It is an exciting time to be joining Engineers Against Poverty with new opportunities to engage the private sector as a partner in the global fight against corruption, advocate for greater openness and integrity in climate finance, celebrate our growing impact in improving infrastructure transparency, participation and accountability worldwide and promote our work on green cities and infrastructure. 

EAP is a leader in infrastructure and international development with strong links with development agencies, government and industry. We develop research, policy and practice in infrastructure investment, labour standards, climate change, transparency and accountability and local content in line with our mission to help reduce poverty.

As our ambitious and passionate Head of Advocacy and Communications you will have the opportunity to shape this new role, develop and implement a high impact strategy that communicates EAP and CoST, the Infrastructure Transparency Initiative impact and advocates it policy and practice to influence how climate resilient infrastructure is delivered to be reduce poverty. You will

• Be an aspiring leader, able to inspire, motivate and galvanise a small communications team able to draw in colleagues to help deliver each strategy.
• Have experience of developing an organisational communications and advocacy strategy, identifying key messages and approaches that are used to influence international and regional stakeholders.
• Have a track record in building successful partnerships with a flair and passion for advocacy that supports the aspirations of the organisation.

The appointee will also take on for the same role for CoST, the Infrastructure Transparency Initiative – a transparency, participation and accountability programme which operates in 20 countries and for which EAP hosts its International Secretariat

You will be working remotely with in-person team and board meetings usually held in London and occasionally overseas 5 to 6 times a year.

Key responsibilities include:

• Lead the development of an advocacy and communications strategy for both CoST and EAP that positions each organisation as thought leaders and identifies the objectives, key messages, approaches and partners to achieve their ambitions.
• Manage the implementation of the advocacy and communications strategy including the Communications Manager, drawing in other members of the wider EAP and CoST teams to help deliver the activities.
• Contribute to the broader strategic direction of EAP and CoST as part of the senior management team.
• Engage with key international and regional partners including the private sector to help deliver on our advocacy and communications objectives and key messages.
• Oversee the organisation of on-line and in person events to i) promote our tools, standards, policy reports and impact stories to a global audience and ii) promote key message as part of a wider advocacy strategy.
• Represent CoST and EAP at high level international and regional events, bilateral meetings with key partners and in media interviews.
• Lead the creation, writing and publication of communications materials, e.g. media briefs, presentations, case studies, toolkits and blogs.
• Oversee our e-newsletters and social media, building our audience and engagement.

Endometriosis UK is the leading UK charity supporting those living with endometriosis. Formed in 1981, we offer information and support to women and those assigned female at birth with endometriosis, for example through our website and information leaflets, and via our local support groups, Helpline and online forum. As well as directly supporting those with endometriosis, we work to raise awareness of endometriosis amongst healthcare professionals, the public and the media; lobby for improved treatment and management; and support research.

The Communications and Campaigns team works to improve awareness of endometriosis and drive change for those affected by the disease. Our current campaigns and calls on Governments include getting menstrual wellbeing taught in schools across the UK, decreasing diagnosis times, improving rights in the workplace and improving access to treatment. 

This will be a busy, varied and important role working closely with the Head of Campaigns and Communications to raise awareness and increase the visibility of endometriosis and Endometriosis UK, and supporting campaigns that really make a difference across the UK. You will be working as part of a passionate team with a strong commitment to achieving change to help those with living with endometriosis.

You’ll be creative, resourceful and be able to create media opportunities that drive awareness and change for those with endometriosis. This is an exciting opportunity to help drive forward Endometriosis UK’s new strategy and boost our impact for the benefit of everyone affected by endometriosis

We are looking for a highly organised, pro-active and confident Communications Manager who creates opportunities to raise awareness of endometriosis with the media. You’ll be experienced in pitching stories across broadcast and print outlets, and have experience of working with case studies to share their story. You will also have a strong understanding of the UK political landscape, supporting policy and public affairs colleagues to create proactive communication opportunities to raise the profile of Endometriosis UK’s policies.

Leo Baeck College is the pre-eminent UK institution of Jewish scholarship and learning
that is the heart and lifeblood of the intellectual and spiritual life of the Progressive
Jewish community. Leo Baeck College combines inspirational, high caliber teaching with a
commitment to developing rabbis, other professionals, and lay leaders who will build
sustainable, accessible, and thriving Progressive Jewish communities.

The primary function of this role is to manage and maximise all categories of development
inclusive of grant writing, fundraising, events and communication activities for LBC and to
support the College and Board of Governors in identifying new opportunities to engage.with stakeholders and raise additional funds. Additionally, this role is to support the Principal, COO and members of the Board of Governors in their contact with major donors and other stakeholders.

Key Responsibilities

· Continue to build our visibility and relationships with other organisations

· Research and prepare the submission of grant and trust applications

· Develop a “Friends of Leo Baeck College” programme, an “Alumni” programme, and a “Legacy” programme

Head of Finance

Location: Agile working
Contract: Permanent, subject to funding
Hours: 32 per week (Safer London is a 32 hour/4 day working week organisation)
Starting salary: £55,650 (on a band rising to £67,360)

Who we are

Safer London is a charity working with young Londoners and families who are affected by violence and exploitation. We believe that when a child or young person comes to us, they are just that – a child or a young person: we don’t define them by the issue that has brought them to us. By working alongside young Londoners, their families and peers in the places where they spend their time, we can create a safe London not just for them but for everyone.

Who you are

You are someone with the expertise and knowledge to work at the strategic level. You will also be ready to be ‘hands on’ at the operational level. You will either have a relevant qualification or bring equivalent experience. You will bring analytical skills that can support our performance. You will bring communication skills that mean you can clearly explain and interpret the financial position for non-finance staff. You will have a collaborative approach and be interested in developing people.

If you are committed and resilient, and believe you have what it takes to help us to improve the lives of young Londoners and their families please apply.

What the role involves

- Work with the CEO, Senior Leadership Team and Board to set the financial strategy for Safer London.
- Lead the development and delivery of the Finance function, including financial systems planning, risk management and payroll and pension activities.
- Lead on the preparation and monitoring of the annual budget and oversee all financial reporting - including forecasts, management accounts, cashflow statements and annual audit.
- As a member of the SLT, take collaborative corporate responsibility for the leadership of the organisation.

Additional Information

Safer London is committed to safeguarding and promoting the welfare of children and young people, and we expect anyone who works and volunteers with us to share this commitment. As part of this commitment, we will request a DBS (Disclosure & Barring Service) check, as well as references covering the last five years, for the successful candidates.

We value diversity and encourage and welcome applications from people of all backgrounds. We know that in order to make London a safer place for the young people that live here we need a diverse range of perspectives, experience, and knowledge.

What we offer

Safer London continually reviews its pay and we currently offer the following benefits package to all our employees:

- Safer London is a 4 day/32 hour (FTE) working week organisation. This means that you have a regular day off in the week with no impact on your pay.
- Agile working. This means you have will have the flexibility to work in different locations including from home, our office in Southwark and/or community locations (libraries/co-working spaces) when you are not delivering face to face work in the community.
- Flexible Working: our Flexible Working Policy allows requests to work flexibly from the start of your employment.
- A contributory Pension Scheme.
- Interest-free Season Ticket Loans.
- A Cycle to Work Scheme.
- A Mental Health Helpline.
- Death in Service Benefit.
- Opportunities to develop and progress your career, including an extensive programme of courses and acting up/additional responsibilities roles.
- An initial Annual Leave allowance of 179 hours, rising to 192 hours after 3 years and 211 hours after 5 years, plus bank holidays and other statutory holidays.

Sound good? Here’s how to apply

To apply, please complete the online application form and submit it as soon as possible: Safer London runs a rolling recruitment process which means that applications are shortlisted and invited for interview within one week of receipt. As soon as a suitable candidate is found, no further applications will be considered.

As part of the online application, you will be required to confirm you have read our Privacy and Cookie Policy and Safeguarding and Child Protection Policy.

Please make sure you find the Job Description on the left-hand side of the Webrecruit page after you click ‘Apply Now’ or find it on Safer London’s Website.

Should you need any adjustments to the recruitment process or if you experience any technical issues when trying to access and/or complete the application through the online portal, please contact us via the “Contact us” section of our website.

Please note that we don’t accept CVs.

Safer London is not a sponsoring organisation for foreign nationals and you must be able to show proof that you have permission to live and work in the UK in order to be considered for this role.

Movember is the leading charity changing the face of men’s health globally, tackling mental health and suicide prevention, prostate cancer, and testicular cancer. In our mission to stop men dying too young, we’re seeking a Head of New Partnerships to join our London based team.

About the role:

As our Head of New Partnerships, this role will play a pivotal role in the delivery of our long-term high-value partnerships strategy over the next 3-5 years. You will be responsible for leading a team of new business specialists to attract and secure new partnerships to join the portfolio of Commercial, Strategic and Transformational partnerships. As we move into the implementation of our new 5 year strategy, you will also be responsible for recruiting new impact partners or funders to support our key strategic goals in the region.

You will lead on the implementation of the new business strategy, offering guidance and effective line management, through a growth mindset. In addition, this role will connect global conversations for developing new, impact-led Transformational global partnerships at scale. 

You’ll have the opportunity to:

• Develop and implement the New Partnership strategy in line with the wider Corporate and impact Partnerships strategy.
• Support and lead New Partnership Managers to develop engaging, holistic, strategic pitch materials to drive high-value partnerships, focussed on income and impact.
• Manage a portfolio of high-value prospects and a growing pipeline across the team, ensuring a long-term approach to reach 3-5 year income and impact targets
• Work closely with Director of Partnerships to provide accurate income forecasting and monthly budget reports, ensuring the New Partnership team delivers its annual financial target.
• Ensure team leverages Movember’s year-round moments, events,  campaign opportunities and key impact programmes to drive new partners.
• Work closely with New Partnership Managers to ensure all new business KPIs are met, whilst maximising opportunities to deliver maximum value through income, reach, brand relevance, GIK/ VIK, and impact.
• Support team on all contract negotiations and provide guidance on best practice to ensure highest value for Movember, whilst striving for multi-year, multi-market contracts.
• Maintain a high knowledge of industry trends and activity to influence and guide innovation in partnerships.
• Manage and motivate the New Partnerships team, providing direction and specialist advice.
• Working with the Head of Global Partnerships Operations, the Directors of Partnerships in the key markets and the Chief Growth Officer, contribute to the recruitment and development of Global Transformational Partnerships

For this role, you’ll need:

• 7+ years’ experience in senior business and fundraising/revenue development roles
• Has a proven track record in managing significant revenue generation accountabilities of 6 and 7 figure partnerships
• Experience of developing impact led partnerships and income.
• Has strong networks and the ability to build and maintain lasting relationships with senior stakeholders
• Ability to effectively communicate with all levels of stakeholders
• Ability to use data to drive decisions
• Demonstrated people management experience
• Strong strategic thinking and planning skills 



• Highly developed organisation skills, the ability to prioritise and concurrently manage multiple tasks

• Strong problem-solving skills with a high degree of self-motivation and initiative
• Self-starter/high level of internal motivation 

• Ability to work in a fast paced and growth environment
• Adaptability and flexibility 

Bonus points for:

• Proficiency in Salesforce
• An understanding of Trusts and Foundations

Why Movember?

Movember is committed to promoting a diverse and inclusive community and workplace - a place where we can all be ourselves, and each have the equal opportunity to succeed and be recognised for our unique contribution. We value the experiences, skills and perspectives of all individuals and actively encourage applications from people with diverse backgrounds. We make recruitment decisions based on applicants’ skills, experience and knowledge, ensuring all applicants are treated fairly.

Our employee benefits include:

• Hybrid/Flexible working – we offer our team a split of home and office working
• 13 weeks paid Parental Leave and 6 weeks annual leave
• Health Cash Plan – to support the costs of everyday healthcare needs (dental, optical, wellbeing)
• An Employee Assistance Programme offering face to face counselling, plus legal and financial support
• A fun stimulating and collaborating culture, with company events
• Service awards after 3, 5 and 10 years
• Bike to work scheme
• Half day Fridays for 9 months of the year

Does this role sound up your alley?
If so, we’d love to hear from you. Click ‘Apply’ to send through your application.

Who you are

You will either have a relevant financial qualification or bring equivalent experience. You will bring analytical and communication skills and an ability to clearly explain and interpret financial information for non-finance staff. You are able to work with minimal supervision and as part of a small team.

What the role involves

· Managing the organisation’s finance function including financial reporting to the Board of Trustees.

· Supporting the meetings of the Finance & Risk Sub-Committee of the Board.

· Working with the Finance and HR Officers to deliver the monthly payroll.

· Providing financial advice to the Senior Leadership Team.

About StreetVet

StreetVet is a fast-growing national charity, committed to providing free vet care to the pets of those experiencing homelessness and to keeping pets and owners together to maintain their unbreakable bond. StreetVet relies on its team of over 400 vet and nurse volunteers in 23 locations around the UK to provide free veterinary treatment, funded by grants, corporate and private donors and partners. Since inception in 2016 the charity has treated nearly 3,000 pets and has won numerous awards including the Vet Trust Award for the Most Trusted Veterinary Charity, Purina Better with Pets Prize and Homeless Link Excellence Award for Excellent Support.

Title: Head of Volunteering

Duration: Permanent, full-time Reporting to: CEO

Responsible For: All StreetVet volunteers

Works With/Key Contacts: Colleagues across the organisation, volunteers, potential volunteers

Location: Home - remote working with regular travel to outreach locations and, as necessary, recruitment events

Contracted hours: 37.5-hour work week (flexible working available)

Holiday: 25 days per year plus national holidays

Salary: £35,000 - £43,000 depending on experience

Main Purpose of the Role

The Head of Volunteering will manage, develop and grow StreetVet’s Volunteer programme. They will have overall responsibility to recruit, onboard, induct, train, support, communicate with, develop and recognise volunteers as well as ensure good governance and compliance. The Head of Volunteering will act as an ambassador for volunteering across all StreetVet locations and externally. The Head of Volunteering will monitor and evaluate the impact of StreetVet’s volunteering programme and will identify and assess opportunities to develop the programme further.

Key Responsibilities

• Develop and implement the StreetVet Volunteering Strategy

• Lead and manage the day-to-day operation of the volunteer programme across all locations and work with the clinical team to ensure appropriate and robust processes are in place to provide suitable and high-quality care for the animals StreetVet work with.

• Develop and grow the volunteer programme to continually improve the volunteering experience at StreetVet.

• Review and refine all volunteer processes, policies and documentation to improve standards and ensure compliance.

• Oversee the recruitment and retention of volunteers, including the review and maintenance of all volunteer-related data, ensuring that it is compliant with data protection and GDPR principles.

• Oversee the development and provision of effective induction and learning and development activities appropriate for volunteer roles, working with key contacts across the charity and liaising with existing volunteers as required.

• Work to ensure all volunteers are aware of and adhere to StreetVet’s policies on safeguarding and working with vulnerable individuals.

• Develop effective methods of communicating with volunteers about their volunteering and the activities of the wider charity and provide opportunities for volunteers to communicate with each other.

• Oversee the development and provision of volunteer reward and recognition activities.

• Deal appropriately with escalated issues around volunteering, using tact, diplomacy and mitigating reputational and other risks that might be involved. This may include working in conjunction with management on issues that involve staff, as well as sensitively managing and, on occasion, terminating volunteer agreements when deemed appropriate.

• Establish and develop relationships with key stakeholders across the charity to ensure a consistent and best practice approach to volunteering across our locations and central volunteer team.

• Provide advice and guidance to staff that work with volunteers to ensure they receive appropriate support and development.

• Ensure effective use of the volunteer database and other tools to record, produce and analyse metrics on volunteer involvement, recruitment, retention and other relevant KPIs.

• Produce outcome and impact reports for both internal and external stakeholders on a regular basis.

• Keep up to date with current developments in the volunteering sector, including undertaking benchmarking and accreditation e.g. Investing in Volunteers standard. Maintain and develop good relationships with similar organisations in the sector and represent StreetVet at external conferences/meetings as relevant.

• Manage budgets and resources related to the volunteer programme.

The above job description is intended to be an outline of the duties and responsibilities for this role. This is not an exhaustive list, and it is likely to change over time. You may be expected to undertake other duties that are commensurate with this role and grade.

Please see full job description for essential experience required.

Job description

Digital Communications Manager 

Job Location: Hybrid, with two days a month working from our London (Victoria) offices and/or at our members’ events in line with the role. After passing probation, up to six weeks ‘super remote’ working per year, where you can work anywhere in the world.  

Holiday: 27 days per year, plus 3-day winter shut down, plus eight flexible bank holidays (annual leave is pro-rated to 0.6 FTE) 

Hours: 22.5 hours per week (0.6 FTE)  

About the Fair Education Alliance 

The Fair Education Alliance (FEA) unites nearly 300 member organisations under a shared vision that no child’s educational success is limited by their socio-economic background. Our members (charities and social enterprises, think tanks, businesses and foundations, youth organisations, unions, universities and schools) are working collectively to create an inclusive system.

Why we need you 

Effective communications are crucial if we are to achieve our vision, and we need our digital communications to take centre stage. This is an exciting new role for someone who has experience in digital communications and marketing and wants to play a significant part in a small but influential organisation. 

In 2024 we are redefining our Communications Strategy, and you’ll be at the heart of this change. Working with our Head of Communications and work area leads, you will manage and develop our digital channels to reach key audiences, drive engagement with our member organisations, and increase public awareness of educational inequality. You will have a creative and engaging approach to content creation, working closely with the Secretariat and Alliance members.

If you are a digital communications all-rounder, then this role is for you. In a typical day you could be speaking to our Youth Steering Group, creating content to support the launch of our latest report, building our email newsletter, or developing social media strategy to engage key policy influencers.

You will be equally at home managing day-to-day tasks, creating compelling content, and shaping strategy. You will be able to balance a data-informed approach with an instinct for good content.

What we’re asking of you 

Leading the delivery of our brand and communications across all digital channels 

• Create and deliver content across our social media channels that engages our audiences so we can achieve our objectives. 
• Champion our members and their activities, involving members in content creation and digital campaigns. 
• Work with area leads to develop and deliver organic and paid digital marketing campaigns and activities. 
• Ensure our website is regularly updated with relevant and timely content. 
• Manage our regular email newsletters, including our weekly Member Bulletin. Compile content, schedule contributors and build email campaigns.

Supporting development and delivery of communications strategy 

• Support the Head of Communications and Senior Leadership Team to develop a sustainable, effective communications strategy. 
• Develop channel strategies to grow audiences and increase engagement.
• Ensure digital communications activity is well planned, with clear objectives and metrics, in line with our communications strategy.
• Establish clear ways of working and guidelines, where appropriate, and ensure best practice is followed by staff and contributors. 

Managing and monitoring our digital channels 

• Monitor our social media channels, identifying opportunities and risks. Where appropriate, escalate risks to Head of Communications and agree mitigation. 
• Regularly respond to comments and posts on our social media channels 
• Ensure channel analytics are recorded and analysed, and learnings applied. Provide data and analysis for quarterly board reports, as well as monthly communications briefings.
• Monitor search engine performance and look for opportunities to create SEO-friendly content. 

See attached Job Description for all essential and desirable skills and how to apply.