Head Of Communication Jobs in Dorset
The Role
This is a key role acting as a delivery partner on our projects, working on streams of community work, and within the staff team. This role is part of the Extended Leadership Team at National Flood Forum
Responsibilities
- Projects and Workstreams: Overseeing and ensuring outstanding delivery on multiple community projects through Flood Action Groups and Multi-Agency Meetings. Support and manage data collection that meets the aims of each project.
- Community Engagement: Engage and empower communities, supporting and representing them and pushing for the best outcomes. Being ambitious on their behalf and advocating for change.
- Report Writing: Ensure reports are on time and are to depth and quality required.
- Staff Training – Ensuring a comprehensive training package is delivered to new starters and continuous professional development of all staff.
- Team Management: Line manage staff, fostering a collaborative and productive environment. Modelling behaviours and driving forward team development.
- Stakeholder Relationships: Manage and develop key stakeholder relationships, ensuring strong partnerships and leading on communications.
- Political and Fundraising Support: Provide data, case studies, and research to support political influencing and fundraising activities. Contribute to and attend policy, political and strategic meetings. Support fundraising activities through providing data and information.
- Income: Identify future income opportunities, sharing information and building relationships for new projects or new income streams with MT.
- Support Senior Management Team proactive role to support to deliver NFF objectives.
Day-to-Day Activities
· You will manage and support Flood Engagement Officers to deliver their projects and work streams and managing development pathways for team members.
- Liaise and develop relationships with stakeholders to ensure smooth operational and community engagement activities.
- Support Senior Management Team to build income streams and develop new activity. Working to develop, support and deliver NFF strategy
- Providing information and case studies for communications and advocacy work
· You will be acting as the main contact for projects and agreed activities.
Skills & Knowledge
- Communication: Excellent written and verbal communication skills.
- Listening: Outstanding listening skills to understand community needs.
- Stakeholder Management: Expertise in partnership working and managing stakeholders.
- Empathy: Ability to empathise with flooded individuals and communities.
- Organisation: Highly organised, flexible, and capable of senior leadership.
- Team Management: Experience in managing teams and projects.
- Collaboration: Team player with a solution-focused mindset.
- Experience: Project delivery and support
How This Role Contributes to Our Strategy
- Community Support: Empowering and supporting communities.
- Partnerships: Developing strong relationships with partner organisations.
- Income Generation: Supporting income streams via projects and opportunities.
- Collaboration: Fostering a collaborative approach within the organisation.
The client requests no contact from agencies or media sales.
Are you a Media and PR professional who wants to use your skills to help support young people and their families to deal with the impact of cancer, both during and beyond treatment?
Charity People is partnering with Young Lives vs. Cancer to recruit an interim part time Media and PR Officer to join their team.
Joining the Media Team at a key time as the organisation embarks on the first stage of its North Star vision which will see them working with partner organisations to close gaps in the current provision of care for young people and their families by 2035.
Contract: Nine month interim role, four days (28 hours) per week
Salary: £34,616 FTE (outside London); £36,512 FTE (London)
Location: Home based with some travel to London or Bristol - ideally around one to two days per month
Closing date for applications: midnight on Sunday 19th January
Interviews will be held remotely week commencing: 27th January
This is an important role where you will lead on communicating a portfolio of key areas of Young Lives vs Cancer's policy work, fundraising activities and services, to a wide range of audiences, identifying reactive opportunities and through targeted media campaigns.
Core responsibilities within the role will include:
- Manage media partnerships such as national media fundraising appeals or campaigns
- Establish quality effective relationships with a wide range of stakeholders including Media and News outlets, journalists and charity partners
- Participate in the reactive news desk rota, responding to urgent media enquiries and providing advice to staff and senior managers
- Take advantage of opportunities to provide and publish reactive comment, opinion and content in a timely manner to involve Young Lives vs Cancer in news stories and debates that align with the charity's priorities
- Brief national, regional and local media (print, broadcast and online) on Young Lives vs Cancer and its activities. Support the Head of Media and PR to implement reputation management plans
- Brief staff spokespeople (including senior staff and specialist social workers) ahead of media interviews to ensure they are prepared and ready to speak on message
- Use data and research to engage media and news outlets
- Produce messaging, position statements, prepare for media interviews and deal with complex reactive press enquiries
- Contribute to the development and delivery of the charity's strategic media plan - lead a strategic development priority area, working across the team and organisation
- Develop and implement creative, effective media plans for campaigns and projects, in-line with the charity's overall strategic objectives
- Gather and develop stories and take a proactive role in identifying opportunities in online and offline media to place news and feature stories on Young Lives vs Cancer activities, campaigns, and services
- Initiate and maintain good working relationships with a network of editors, journalists and broadcasters, especially within the health, education and social care media, and ensure they are briefed appropriately on Young Lives vs Cancer activities and issues
- Write press releases, features, articles, opinion pieces and statements; ensuring these reflect Young Lives vs Cancer's values and key messages.
- Work closely with the Brand and Marketing Communications team to understand local business priorities and effectively coordinate and plan activity.
The Media and PR Officer will have previous experience of working in a Media and PR role. The successful candidate will have a thorough understanding of media monitoring and evaluation; the ability to engage positively with a wide range of internal and external stakeholders; excellent storytelling ability; and the ability to translate complex information in clear, understandable messages.
You'll be a creative and innovative thinker and you'll demonstrate Young Lives Vs Cancer's values: you are brave; you are confident; you have integrity; and together, across all levels and with our external partners, we are one team.
How to apply
The application process is CV and Supporting Questions. If you would like to apply for this role or for an informal confidential, please apply via the link below with a copy of your CV or email Alice Wood at Charity People for the pack and full details on the application process.
Due to the festive break, we'll be starting to contact potential candidates from the 6th January 2025.
We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform Alice if you require any assistance or adjustment to help ensure the application process works for you.
At Charity People, we match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Title: Grants Associate – Europe
Contract type: Fixed-term contract (parental leave cover): 12 months (flexible)
Location: Anywhere in Europe - with a preference for Berlin, London, Paris, Warsaw or Madrid (remote work possible)
Salary: Euros 40,000–55,000 (depending on location/experience)
Start date: Spring 2025
More in Common is seeking a Grants Associate based in Europe to help advance its mission to understand the forces driving societies apart, find common ground, and bring people together to tackle our shared challenges. The Grants Associate will work closely with More in Common’s leadership team in Europe as well as the United States to support grants management, tracking, and fundraising activities across the organisation.
ABOUT MORE IN COMMON
More in Common is an international research and civic non-profit set up in 2017 to build communities and societies that are stronger, more united, and more resilient to increasing threats of polarisation and social division. We conduct some of the most widely quoted research in our field by looking at public opinion through the lens of identity, values, and beliefs. We leverage our findings to apply interventions with partners to counter polarisation and build stronger shared identities across lines of difference.
With around 50 staff across seven countries (France, Germany, the UK, Poland, Spain, the US, and Brazil), each member of our team makes a vital contribution to our impact, and we put a strong emphasis on team selection and values.
Above all, we look for people who:
- Are strategic, rigorous, energetic, and creative
- Act with humility, generosity and integrity towards others
- Are committed to a process of ongoing learning
- Are able to think ahead and get big stuff done
- Are excited to work with heart as well as head
- Have direct experience with, and understand people from, different perspectives and backgrounds
- Have an interest in working in an international context
ABOUT THIS ROLE
More in Common is looking for a Grants Associate, a highly organised, mission driven individual who is as enthusiastic about identifying new funding opportunities and managing grant proposals as they are passionate about telling the story of our work to funders and partners.
This is a critical cross-functional role that will report to the Head of Development, and will work closely with More in Common’s Co-Founders, Country Directors, and Finance Team to ensure efficient grant management and to coordinate content development for internal and external reporting on grants. The Grants Associate will engage most closely with grants for More in Common’s European offices as well as cross-country grants on a wide range of issues from climate to migration and disinformation and more.
This role is for someone who is:
- Agile and has an entrepreneurial mindset
- Committed to More in Common’s mission
- Comfortable working in and taking initiative in complex situations
- Enjoys process and project management
- Able to execute with precision and speed while still seeing the longer-term picture
- Experienced in working with grants, particularly, but not exclusively, from private philanthropic foundations
- Interested in both contributing to proposals and grants as needed and taking initiative to find new opportunities for funding Confident working with a dynamic, multi-cultural team and able to “manage up” to ensure grants requirements are understood and met
- Able to make the story of our work come alive in documents that stand out through crisp writing.
RESPONSIBILITIES
The Grants Associate will play a key role in supporting More in Common’s fundraising and grants management efforts across Europe. This fixed-term role (filling in for one of our colleagues who is going on parental leave) will focus on identifying new funding opportunities, developing relationships with funders, designing and managing multi-country grants, and providing fundraising and grants support to More in Common’s national teams.
Specific responsibilities include:
- Leading the development of multi-country proposals, including project design, team coordination, proposal writing, funder liaison, and providing fundraising support to country teams as needed
- Researching new funding opportunities, from a variety of sources, including foundations and public funds and staying abreast of developments in the philanthropic sector
- Working with More in Common’s Co-founders, Country Directors, and Head of Development to maintain and strengthen funder relationships
- Supporting priority multi-country projects, including project management, consortium or team collaboration, and facilitating learning
- Leading on reporting for strategic multi-country projects, working closely with country teams to gather information and tell the story of More in Common’s work
- Contributing to More in Common's strategic planning processes, bringing a cross-country perspective and ensuring that lessons learned from projects are integrated into future work
- Representing More in Common at external events and conferences across Europe
- Tracking More in Common’s fundraising pipeline and grant lifecycle and working with the Head of Development in compiling quarterly fundraising board reports
- Working with the Head of Development to improve grant and project management processes and develop grants capacity-building resources and trainings for the global More in Common team.
QUALIFICATIONS AND EXPERIENCE
We look for great people before we look for specific qualifications and experience. However, the following will be an asset for this role:
- 2+ years of professional experience working with grants – e.g., grant making, grant management, as part of a development team, or other similar work. Specific roles matter less than demonstrated familiarity with the grant application process and grant requirements.
- Outstanding verbal and written communication skills in English
- French language fluency a plus; German, Portuguese, Polish or Spanish also beneficial
- Strong attention to detail
- Ability to prioritise, meet deadlines, and work calmly under pressure
- Can-do attitude and an ability to work both independently and as part of a team
- Highly organised with strong planning and problem-solving skills
- Grant writing experience preferred
- Familiarity with the institutional funding landscape in European countries with More in Common offices (France, Germany, UK, Poland, and Spain) and at the EU level; familiarity with the US a plus
- Proficiency with Microsoft Office Suite and experience with Salesforce; experience with HubSpot is a plus
DIVERSITY + EQUITY + INCLUSION
The task ahead of us is daunting but we have a better chance at success if our team reflects a broad range of social and cultural backgrounds, beliefs, political persuasions and life experiences. We value diversity across many dimensions, including but not limited to race, ethnicity, socioeconomic status, gender, sexual orientation, gender identity, disability status, age, religious belief, military service, geography, and political orientation.
COMPENSATION AND BENEFITS
- This is a 12-month, fixed-term position (duration flexible), ideally starting in the spring of 2025
- Competitive salary, excellent benefits, and a generous leave policy will apply
- Personal learning and growth budget
- Remote working considered
- Travel to our country teams in Europe and to our annual global team retreat.
APPLICATION PROCEDURE
The application deadline is 15 January 2025. Applications should include a cover letter (max 1 page) and a CV.
About us:
Girl Guiding and Girl Scouting is the world’s only movement for every girl and any girl because we believe that each of them deserves to be the best they can be. Girl Guides and Girl Scouts learn by doing, making friends and having fun. In brave, local spaces, girls develop the skills and attitudes to change themselves, their communities and our world. The World Association of Girl Guides and Girl Scouts supports 153 national Girl Guide and Girl Scout organisations around the world to be united, thriving and growing.
Job Purpose:
The purpose of this role is to provide expertise in events management, to project manage the 39th WAGGGS World Conference and to support regional teams in the delivery of five Regional Conferences.
Key Responsibilities:
39th World Conference
• Responsible for overall project management of the in-person 39th WAGGGS World Conference in 2026, ensuring that the event fulfils the objectives and is delivered on time and within budget.
• Coordinate the relationship with the host Member Organisation, the Girl Guides Association of Cambodia. Ensure communication is smooth and that WAGGGS’ input to the event is provided within agreed timelines.
• Develop and oversee the implementation of a Memorandum of Understanding with the host Member Organisation.
• Management of the World Conference budget.
• Build and manage relationships with WAGGGS staff, volunteers, partners and Member Organisations, including working closely with volunteers involved in the delivery of the Conference.
• Coordinate the World Conference programme in collaboration with the World Board, WAGGGS staff and volunteers.
• Responsible for developing and monitoring the risk assessment and contingency plan for the World Conference, including ensuring appropriate Safeguarding processes and procedures are in place.
• Support with the recruitment and induction of the Conference Planning team and other volunteer groups.
• Coordinate the evaluation and reporting for the World Conference.
• Monitor the work of the Events Coordinators and Youth Event Lead.
• Establish and deliver regular reporting to the necessary stakeholders, including monthly updates to the World Board and Senior Management Team.
Regional Conferences
• Working closely with the respective Regional Manager, support the coordination and delivery of the five Regional Conferences taking place during July and August 2025.
• Take the lead on the logistics for the online governance elements of the Regional Conferences.
• Provide advice and support to the Europe Events Manager and Asia Pacific Events Coordinator in the Membership and Regional Support Team.
General
• Line-management of the Events Coordinators and Youth Event Lead.
• Manage the contract with the Event Management platform provider, ensuring it is fit for purpose and used for appropriate events within WAGGGS.
• Development of events management resources and templates that can be used to support the delivery of other events within WAGGGS, including risk assessment, budget management and other templates
The client requests no contact from agencies or media sales.
Role description
The Communities Lead is a critical role in developing and delivering the Centre for Excellence in Community Investment, facilitating its national and local thematic networks, engaging with colleagues across and beyond the social housing sector and identifying potential opportunities for collaboration. We’re all about fostering communities of practice and supporting the sector to have a transformative impact in local communities it works alongside across the UK.
Working closely with the Head of Communities and Projects, the Communities and Network Lead will ensure that the activities of the Centre’s networks align with and inform the overarching strategy of the Centre for Excellence in Community Investment. Our networks are spaces for learning, collaboration, problem solving and building positive social impact.
As well as providing a light touch secretariat function to the networks, the post-holder will coordinate activities, identify potential speakers and liaise with network chairs to deliver programmes of work that engage and generate impact.
The Communities and Network Lead will be comfortable representing HACT and the Centre externally, identifying emerging trends and working with the Head of Communities and Projects, and other HACT colleagues, to support the delivery of a programme of work that delivers lasting impact across the social housing sector at a national level.
Key responsibilities
• Leading the development and delivery of the Centre for Excellence in Community Investment’s numerous networks, involving people across the housing sector in agreeing each network’s purpose, governance, membership and activity.
• Work closely with the Head of Communities to ensure that network activities align with and inform the overarching strategy and aims of the Centre for Excellence in Community Investment.
• Identify new opportunities for collaboration, working with network members to understand the outcomes they hope to achieve and with the Head of Communities and Projects and the Head of Business Development to develop potential project proposals.
• Developing and delivering project plans for each network, collating relevant metrics in order to report on progress internally and to project funders, as required.
• Support network groups, organising meetings, liaising with participants, involving them in key decisions, reporting on progress, shaping workplans.
• Identify new individuals, groups and organisations that will be of interest to the networks.
• Identify needs and opportunities across the community investment sector for capacity building support, consultancy and subscriptions.
• Collaborate closely with HACT’s marketing colleagues to share regular news and opportunities with our partners and to help share the stories of community investment.
• Represent HACT and the Centre in external sector events and other relevant forums
• Actively building your profile across the sector through speaking engagements, posts to social media, and HACT communications channels, by working with colleagues to identify and develop content out of your insights from network meetings.
• Staying abreast of social housing sector issues and discussions and feed these into HACT work.
Location: Remote working with travel to London and other partners of the UK to meet partners and colleagues as required
Person specification
Essential:
• Experience of group facilitation and effective chairing of meetings in multi-agency settings.
• Experience of organising events, meetings and networks.
• Experience working on projects that have a national reach.
• Excellent organisational skills and familiar with using project management tools to juggle multiple workstreams.
• An enthusiasm to work at the cutting edge of new thinking, to be curious and confident about new ideas and willing to learn.
• Experience of engaging, communicating and building relationships with a wide range of stakeholders at different levels.
• Ability to be flexible, adaptable and to thrive on the challenge of working in a developing area.
• Knowledge of community investment and the role social housing plays in communities.
• At least three years’ experience working in social housing or an associated sector.
• Ability to identify, conceptualise and propose projects that respond to emerging opportunities.
Desirable:
• Ability to communicate complicated ideas in simple terms, including experience of developing content.
• Research and evaluation skills.
• Experience of working in a role or setting that supports training and learning & development
• Knowledge of co-production and community engagement practices.
HACT and community investment
Our reputation in this space is founded on:
• the Centre for Excellence in Community Investment, a virtual centre we established in 2018, through which we provide webinars, conferences and thematic and regional networks;
• our UK Social Value Bank, and Social Value Insight tool, that enables organisations to model, monitor and measure the impact of their community investment activities;
• our Local Data Insight tool that enables organisations to understand the needs of local
• the Green Skills Programme, established in 2023, through which we are working with local housing associations, local stakeholders and specialist training providers to deliver green skills training in Bournemouth, Christchurch and Poole;
• energy support for social housing residents: since 2020, we have distributed over
£5.75 million in energy support to social housing residents through a network of over 280 housing associations and charities across the UK.
• our research and consultancy services, including local needs analyses, service evaluations, community engagement and community investment strategies.
About HACT
Innovation in housing: it’s what we’ve always done
As the charity of the social housing sector, we have supported the transformation and development of housing providers for over 60 years.
We believe the provision of housing is about more than just bricks and mortar – it’s about enhancing peoples’ lives. To us, housing providers are at their most successful when focused on the social value they create and meeting the needs of their residents and investing in their thriving communities. We exist to help them do this.
• From our inception in 1960, we’ve been pioneers in driving change and creating key innovations – from the first HA’s to setting up Shelter to introducing Care and Repair
• We’ve created, supported and provided grants to numerous HA’s who are now part of the housing sector’s most respected organisations
• Our passion drove and continues to drive transformative action including the introduction of the Social Value Bank, the UK Housing Data Standards and the Centre for Excellence in Community Investment
HACT prides itself on its attractive Employee Value Preposition, which includes:
• Benchmarked salaries
• Working from home
• Flexi time working / TOIL
• Yearly annual leave increase
• Interest-free loans
• Christmas break
• CPI annual increase
• Personal development fund
• Mentoring and job shadowing
• Long service benefits
• Volunteering
• Continuous improvement
• Glasses and eye health
• Flu vaccinations
• Pension and life insurance
• Enhance maternity and sick pay
• Perkbox business rewards
To apply, please submit a copy of your CV and cover letter detailing what appeals to you about the role and how you are suitable.
To support the social housing sector to unlock the full potential of its social purpose, for the benefit of residents & local communities
The client requests no contact from agencies or media sales.
LOCATION - Remote
Are you looking for an exciting and rewarding role in 2025? Apply for the Individual Giving Officer at homelessness charity Emmaus UK.
About Emmaus
Emmaus is a secular organisation supporting homeless and socially excluded people by providing a home for as it is needed, meaningful work in a social enterprise and a sense of belonging and community. There are currently 30 Emmaus communities in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. There are also 3 Emmaus groups working towards the development of services in their areas. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.
About the role
You will support the Individual Giving team in the delivery of key fundraising strategies across a range of channels and income streams. This includes project-managing direct marketing campaigns, working to our digital fundraising strategy, liaising with suppliers and delivering key donor stewardship. You will play a key role in driving income at Emmaus UK as well as supporting the fundraising of Emmaus federation partners.
Who are we looking for?
Working within the Fundraising and Influence directorate, reporting to the Individual Giving Manager, the role will be central to the delivery of the strategic objectives of the fundraising team.
What we offer
· £30,400 per annum
· Working hours: 5 days per week, Monday to Friday
· Contract: Permanent
· Pension: Stakeholder pension with employer contribution
· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave
· Training & development: Ongoing training and development
· Volunteering: 2 days allowance each year
· Employee assistance: 24/7 employee assistance scheme is available
· Wellbeing: Weekly wellbeing hour to promote personal wellbeing
· Flexible working: Options available, subject to the requirements of the role
· Life assurance: Death in service lump sum of 3 x salary
To apply
To apply for the role, please complete our application form and equal opportunities monitoring form and email us by Sunday 12 January 2025.
Please ensure you download the job pack and refer to the job description and person specification when completing your application form.
Those shortlisted will be invited to an interview conducted via Microsoft Teams week commencing Monday 20 January 2025.
If you would like to arrange an informal discussion about the role, please email us.
Equal Opportunities
Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.
To ensure fairness and consistency to select the best candidate for our roles, all our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.
The client requests no contact from agencies or media sales.
We're looking for a Community Fundraising Manager - it's a great opportunity to develop a plan and deliver a diverse portfolio of fundraising activities to engage people with our work and contribute to our income.
You will manage a team to help develop innovative fundraising products, grow our supporter base and provide exceptional supporter stewardship.
Income generation
- Responsible for supporting the development of a 3-year community fundraising income strategy to grow income from a modest base of £125k per year to circa £275k per year.
- Implement the operational plan for community fundraising income.
- Plan, develop and deliver new community fundraising products, campaigns and events that will resonate with stakeholders including members, donors and volunteers to fundraise.
- Work collaboratively with Comms, Marketing & Digital teams to develop and drive forward promotion of community fundraising to reach existing and new audiences, including developing content for social channels, e-comms, webpages and fundraising packs.
- Establish a network of community fundraisers, building relationships with community fundraising ‘champions’, and providing excellent supporter care and timely communication.
- Evaluate community fundraising projects regularly and make changes when necessary.
Leadership, management and collaboration
- Lead the community fundraising programme in line with Marine Conservation Society values and organisational culture.
- Contribute to fundraising cross-team planning and strategy development.
- Line management of 2 part-time Community Fundraising support roles with responsibility for operational delivery of their fundraising plans and performance management including, 1-2-1 meetings, appraisals, day-day performance management against KPI’s, motivation and objective setting.
- Build collaborative relationships with peers across the charity.
Governance & reporting
- Manage the overall budget for community fundraising, including monitoring of income and expenditure against budget.
- Setting, measuring, and reporting against agreed KPIs
- Ensure the Community Fundraising team are accurately recording the receipt of donations and gifts received from supporters.
- Ensure accurate financial and CRM supporter records are maintained and accessible.
- Ensure all relationships comply with relevant charity law, GDPR requirements and the charity’s Ethical Fundraising Policy.
- Work with our Data Manager, Head of Marketing, and the Fundraising team to ensure the CRM database holds key, relevant profile information on supporters.
- Attend department and organisational meetings reporting on team related matters as required and cascading organisational priorities as appropriate.
Knowledge and experience (what you’ll know)
Essential
- A track record in community fundraising or similar, with the ability to demonstrate success in meeting financial targets and income growth.
- Can demonstrate your experience of supporting the development of 3-5 year strategic plans
- Experience of developing and leading on annual operating plans in line with strategic goals.
- Can show your line management experience, including knowledge of successfully developing and motivating a team.
- Can successfully set and manage multi-year budgets.
- Good knowledge of and experience of working with CRM databases including the collection and storage of data in line with GDPR.
- Sound knowledge of current fundraising trends and knowledge of fundraising policies, procedures and legalities.
Desirable
- Experience of establishing and growing new community fundraising products.
- Project management experience, able to plan and deliver within set timescales.
Skills & abilities (how you’ll do it)
Essential
- Able to take responsibility for delivering against objectives and monitor and evaluate operational and financial plans.
- Excellent interpersonal skills including relationship building, influencing and negotiating with a wide diverse audience
- Able to work as a leader and motivate others.
- Excellent written and verbal communication skills, including attention to detail.
- Strong planning skills and the ability to manage a varied and busy workload while meeting tight deadlines.
- Self-motivated and able to demonstrate creativity, initiative and work proactively
- Ability and confidence to represent the organisation with potential and existing donors.
Desirable
- Strong IT skills, including MS 365 tools (Teams, SharePoint, One Drive etc.) Word, PowerPoint, Excel etc.
Personal Qualities (what you’ll bring)
A personal style in line with our values and our commitment to equity, diversity and inclusion:
We are brave We have integrity
We are a community We are credible
We are positive We are solutions focused
- An innovative and creative thinker who is quick to generate solutions and ideas.
- Comfortable with change, with a flexible and adaptable approach to work, with good prioritization skills.
- Approaches problems with a creative and enabling mindset to seek solutions.
- Responds positively to challenges – managing your personal responses when things get busy
- Comfortable and capable when working independently and on own initiative.
- Motivated and focused in both the home working and busier working environments.
- A good team player who builds open and supportive relationships.
- A positive, optimistic, and ambitious vision for the future of Community Fundraising.
- Collaborative and team-oriented approach, with the ability to work effectively with colleagues across different functions and levels.
- Proactive and results-driven mindset, with a focus on achieving measurable outcomes.
We tackle the ocean emergency by working with communities, businesses and governments.
The client requests no contact from agencies or media sales.
Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.
To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to beat macular disease forever.
We are seeking someone who can help our regional managers recruit, train, develop, and support local Macular Society services and volunteers. The candidate needs to have an open and collaborative approach and the ability to multitask and prioritise multiple projects and work streams.
If you feel you have the above attributes, then we would love to hear from you.
In return, we provide a great working culture and offer flexible working options, 26 days annual leave, the ability to buy or sell annual leave, supportive family policies, and a 6% pension contribution.
We are an equal opportunities employer, and we welcome applications from all suitably qualified persons.
This role is predominantly home-based; however, travel may be required across the North of England and occasionally to Andover in Hampshire.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are excited to announce that we are looking for a motivated and compassionate veteran with experience in addiction recovery, mental health services or veteran welfare to help us expand and develop the SMART Veterans Programme in Scotland. We will be actively interviewing for this role as suitable candidates come forward, so we reserve the right to stop accepting applications earlier than the stated deadline.
You need to have experience of working with vulnerable people, or in supporting the welfare of individuals, ideally military personnel or veterans. Facilitation of meetings, training and group sessions is essential as is your knowledge of the needs veterans have when they leave service. You should have knowledge of best practice in facilitation and possess good presentation skills. Knowledge of what addiction recovery is and how recovery programmes work is important with knowledge of the SMART Recovery 4-point Programme being highly beneficial.
We accept applications from individuals who have lived experience of addiction either directly or through family and friends, and be able to demonstrate living a balanced life. You need to demonstrate excellent communication and organisational skills, be able to motivate yourself and others and manage your time efficiently. Self-motivation is crucial as this is a home-based role with lots of virtual meetings. We will also consider a secondment from existing employment elsewhere.
Experience working with or being a volunteer is essential and experience of delivering training would equip you well for the role. The ability to support people with adverse lived experiences in a grounded manner and be able to provide support within professional boundaries is very important. Giving and receiving feedback, gathering data and other evidence to inform service development, and exercising reflective practice are all essential attributes.
The role is home-based, and you will be provided with all office equipment and a travel budget as needed. In order to manage your time and travel effectively you will need to be comfortable forming and developing relationships online, attending and hosting meetings via zoom or MS Teams (this is both business meetings with partner organisations and mutual aid recovery meetings). You will be required to conduct national travel and occasional overnight stays, visiting SMART meetings and facilitators in your area delivering a package of support to facilitators and our partners, helping the charity to grow by helping to generate new business. There are also team development residental trips away with the SMART team every year.
In addition, you will contribute to the global development of SMART Recovery via veteran orientated projects identified by SMART Recovery International. It is essential that you can travel and work flexibly to meet the needs of the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Help for Heroes, we believe those who serve our country deserve support when they are wounded. Every day, men and women have to leave their career in the Armed Forces as a result of physical or psychological wounds; their lives changed forever. We help them, and those still serving, to recover and get on with their lives.
And who are we you’re wondering? We are experts and beginners. Generalists and specialists. Ordinary people with an extraordinary passion towards making a positive change to the lives of our veterans (and having fun while doing it).
As One Team we share a philosophy – I.C.A.R.E. It’s the way we walk and talk, the way we interact with others and how we approach everything we do. We are:
Innovative – Collaborative – Authentic – Resourceful – Energetic.
We have an incredible opportunity for a Senior Legacy & In Memory Manager to join our team.
Please see below for more information on what just might be your future role.
About You
Do you have a passion for legacy and in memory giving? Do you have knowledge of legacy administration and have team management experience too? If so, this may just the job for you!
About the Role
Contributing over 50% of the organisation’s fundraised income, this role is crucial for Help for Heroes. Working with your team, you’ll be responsible for the organisation’s legacy marketing strategy and administration, as well as the in memory giving strategy, maximising both income sources so that we can deliver more services to veterans. You will be able to make a significant impact and will use your expertise to drive forward the programmes. There’s lots of scope and potential for someone to make a real difference and achieve considerable success!
About the Team
The post holder will be working as part of the Individual Giving team in the Commercial Directorate which includes Supporter Care, Individual Giving and Legacy & In Memory. Across all our relationships, we build trust and engagement with our supporters and with each other. The quality of how we deliver our objectives is just as important as the end results. We are known for our expertise, supporter focus and collaboration. We’re friendly, supportive and like to get things done!
Sitting within the Supporter Led Fundraising (SLF) department, the Regional Fundraising Team at Alzheimer’s Research UK (ARUK) is responsible for recruiting, stewarding and motivating individuals, companies and community groups to raise £3m per year.
The team consists of 12 home based Regional Fundraising Officers (RFO’s). As one of three Community Fundraising Managers (CFM) you will be responsible for the line management of approx. 4-5 members of the team alongside the management of one of our income streams – either Regional Corporate, Community Groups or DIY.
Reporting into the Head of Regional Fundraising, you will work closely with senior stakeholders within ARUK and be required to play a key role in the implementation of the ARUK 10-year strategy and supporting on the development of the fundraising strategy.
You will work closely with the other CFMs and the SLF Managers Group to ensure consistency with supporter stewardship, manage budgets and support in financial planning, review team capacity and identify and manage priorities throughout the year, ensuring efficiency and a first-class supporter experience. Your overall goal will be helping drive our ambitious organisation growth and ultimately helping us find a cure.
Due to the nature of this role, we will require you to attend our Granta Park office, near Cambridge, one day per week, plus travel to meet the team and attend external meetings/events.
This is a 12-month fixed term contract to cover a period of maternity leave.
Main duties and responsibilities of the role:
Line Management
· Line management of the high performing remote Regional Fundraising Officers; inspiring and driving their success to ensure they remain highly motivated in their roles, achieve their targets and play a key part in the performance of the wider team. As well as 1-1’s and personal growth reviews.
· You will monitor, review, and empower direct reports to ensure effective communication across the wider team and with key stakeholders e.g. Volunteering, Corporate Team, Sporting Events Team, Gifts in Wills Team, Supporter Care Team, Supporter Engagement Team and others.
· Alongside the other CFMs you will be responsible for planning and delivering in person team meetings approx. 5 times per year – these are key meetings to bring the team together and share plans and ideas in addition to ensuring that the remote based team are meeting with and hearing from key internal teams.
Income streams
You will be responsible for one of the following:
· DIY Income Stream Ownership - Writing and delivering the strategy for the current income stream and bringing in ambitious growth to £2.5m over the next year.
· Community Groups Income Stream - Writing and delivering the strategy for the income stream and identifying areas of growth
· Regional Corporate Income Stream - Writing and delivering the strategy for the Regional Corporate income stream and identifying areas of growth
Monitoring and Reporting
· An immediate responsibility for this role is the implementation of the new CRM database (Salesforce). You will need to dedicate time to understating and supporting the implementation, ensuring that it works for the team and that the team are utilising it according to business process and its implementation allows for maximum benefit to the team and all areas of fundraising
· Manage the team’s income and expenditure budget, including monthly reporting, and supporting with monthly reforecasts, and annual budget and operational plan setting.
· Review supporter numbers and income against DIY targets to track impact, ROI and cost income ratio and report back regularly.
· Ensure the fundraising CRM is being used effectively to facilitate accurate supporter stewardship and financial reporting, data segmentation and analysis.
· Use data insights and trends to support the team in budgeting, forecasting and mitigation plans.
· Lead on the build, development and use of Power BI Reporting across DIY and other income streams.
· Continue to review and be willing to change team processes and contribute to wider organisational process changes where necessary.
Relationship Management
· Build and maintain excellent working relationships with agencies, platform providers and event delivery companies to identify new opportunities and ensure all avenues are being optimised for ARUK.
· Work with the Sporting Events Managers to create a process to identify and steward high-value event participants to add value to their fundraising and ensure we are spotting opportunities beyond their current event.
· Work closely with the Marketing & Engagement Team to brief in marketing requirements, share trends, learnings, and results to optimise future activities.
· Work closely with managers from SLF Departments to support on the strategic direction of ARUK, prioritise work and any conflicts across teams, as well as deliver any tactical projects, new processes and ways of working.
Strategy & Operational Planning
· Work in consultation with the Head of Regional Fundraising to develop the regional fundraising strategy and annual tactical plan for ARUK to continue to build income growth in line with organisational objectives.
· Stay abreast of sector activity and actively participate in sector wide forums.
Stewardship and Supporter experience
· Plan and deliver an excellent communications journey for DIY participants and regional supporters including exploring new technologies and how we can talk to our supporters in the way most effective and relevant to them - whether that be email, phone, face to face, through social channels. Whilst also ensuring it aligns with wider stewardship goals and future cross-sell asks.
· Work with the wider SLF team to share best practice, ‘surprise and delight’ success and re-engagement activity to help drive long-term loyalty.
· Work with Philanthropy and Direct Marketing Teams to build on the Mid Value Donor programme.
· Work alongside Data and Insights Teams to understand the potential lifetime value of our supporters and ensure opportunities are developed for supporters to hold a long-term fundraising relationship with ARUK.
What we are looking for:
· Line Management experience.
· Great knowledge and passion for building excellent supporter relationships and ensuring supporters feel valued and thanked appropriately.
· Good experience and knowledge of digital marketing strategies with a focus on supporter acquisition.
· Experience in creating supporter journeys.
· Proven track record of meeting or exceeding financial and non-financial targets.
· Good practice and understanding of GDPR and compliance.
· Adept at utilising data strategically for decision-making and achieving organisational goals and using analytics to identify trends and optimise donor engagement.
· Strong financial management and budgeting skills.
· Excellent communication skills, both verbal and written.
· An ability to manage a busy and varied workload.
· Skilled at building excellent relationships with internal and external stakeholders.
· A positive and contagious enthusiasm to inspire others.
· An approachable team player who is always seeking opportunities for collaboration.
· An interest in data analysis and financial aptitude.
· Flexibility to work unsociable hours and willingness to travel.
Additional Information:
Ways of working: As part of our Remote ways of working you will be home based. You will only need to attend the office for specific requirements of the role and the business needs.
Roles that are classed as part of the Remote ways of working are able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £43,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 12th January 2025, with interviews likely to be held week commencing the 20th January 2025. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.
We were also listed in the prestigious Best Companies lists:
· 18th in the 100 Best Large Companies to Work For in the UK.
· 10th in the 50 Best Companies to Work For in the East of England.
· 2nd in the 30 Best Companies to Work For in the Charity Sector.
In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.
In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.
In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
ABOUT US
We are National Energy Action (NEA) – and our vision is to end fuel poverty; our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits. We believe everyone should be able to afford to keep their homes warm and safe, however, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK. Never has this been more important than today.
NEA’s teams are friendly, knowledgeable and are dedicated to what we do. We are proud of our expertise and proud of the service we deliver to our clients.
We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that is proud to make a genuine difference to people’s lives each and every day.
THE ROLE
We have a fantastic opportunity for someone to join us in the position of Benefits Entitlements and Claims Support Officer, to work on either a full or part time basis. Job Share applications are also welcome.
This role provides an exciting and rewarding opportunity to help the charity build its profile amongst regional stakeholders whilst delivering projects that seek to bring an end to fuel poverty and to the misery of cold homes that is experienced by over 6 million households in the UK.
NEA’s Benefits Entitlements and Claims Support Officers are empathetic, polite and have good listening skills but are also knowledgeable, assertive, and confident. The post holder will be responsible for giving comprehensive benefit entitlement advice and support to householders. The post holder will obtain relevant information about a client’s circumstances and offer accurate guidance about potential eligibility for additional benefit entitlements. This will include the completion of application forms as appropriate. Advice will be given over the phone, via online contact and in face-to-face settings where appropriate.
WHAT YOU WILL NEED TO SUCCEED
You will have a good understanding of Welfare Rights, including entitlements, systems, claim processes and current legislation and practices. Demonstrable experience of providing advice via telephone and face to face.
You will need good organisational skills, excellent communication skills as well as an understanding of the needs of low income, vulnerable or disadvantaged householders.
NEA has several office locations throughout England, Wales and Northern Ireland, and welcomes applicants from all regions. Home working and office-based locations are available depending on proximity to a NEA office. Preferences will be discussed with candidates at interview. Post holders must be resident within the UK and be able to provide their Right to Work in the UK. Hybrid working is subject to a risk assessment to ensure the working environment is appropriate under health and safety and GDPR requirements.
WE ARE OFFERING
· £28,163 – £33,205 (FTE) – Scale 5-6, Points 12-22 (plus £3,300 London Weighting if applicable). Appointments are usually made at the starting point of the scale.
· 11½% non-contributory pension.
· 25 days annual leave (FTE) plus 3 additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum for full time staff, pro-rata for part time staff.
· Flexible working arrangements including the opportunity for Hybrid working.
· Enhanced family friendly payments.
· Employee Assistance Programme.
· Employee benefits platform.
· 18-Month Fixed Term Post.
The closing date for all applications is 12:00 noon 13 January 2025. We anticipate interviewing the two weeks commencing 20 January 2025. Full details of the posts and an application form are available on our website.
HOW TO APPLY:
To apply click 'apply via website'.
Please note CVs will not be accepted as part of the application process. No recruitment agency or advertising enquiries, please.
Please be aware that National Energy Action is not a sponsoring organisation. Therefore, the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.
NEA aims to be an equal opportunities employer. We welcome applications from all people with the necessary skills and experience for the post. Charity Registration No. 290511. Company Registration No: 01853927
The client requests no contact from agencies or media sales.
The award-winning Black Swimming Association is recruiting a CEO to lead its close knit, passionate team into its fifth year of establishment.
In 2019, four cofounders came together in an attempt to make a difference. Nearly five years on, our small and dedicated team are committed to changing the narrative. What's our why? Through research and insights and programme delivery, we work to raise awareness of water safety and drowning prevention, in particular amongst African, Caribbean and Asian communities across the UK. By amplifying the voices and experiences of ethnically diverse and other marginalised communities, we aim to challenge the status quo and dismantle the barriers that prevent individuals from fully participating in and benefiting from aquatics.
Why do we want to hear from you? The BSA Group has been growing from strength to strength and is looking for an experienced leader to take us into this new chapter. The BSA group consists of the award-winning Black Swimming Association (charity) and Inclusive Aquatics (C.I.C) and the CEO role will contribute to the work of both the charity and the C.I.C.
If you're ready to make a difference to communities across the UK and be part of something truly impactful and inspiring, this is the job for you. A corporate title without the corporate faff.
Role description
The Research Programme Manager (RPM) is a key member of the HACT Services Team, with responsibility for successfully managing the delivery of research and consultancy projects across HACT’s Services portfolio. HACT’s Services portfolio has four key workstream, including: social value, health, data and housing and communities.
The RPM role involves the design and development of research and consultancy projects; set up and ongoing management of these projects; and effective engagement with HACT colleagues and Associates, partners and other stakeholders to ensure that work is delivered to a high standard of quality. The ideal candidate will bring strong programme management skills, interest in HACT’s areas of work, and a proven track record of managing research and consultancy projects throughout the project lifecycle.
Responsibilities
Key responsibilities include:
• Leading on the design, set up, management and delivery of multiple research and consultancy projects across the HACT Services portfolio.
• Implementing robust project management processes and protocols, in line with best practice. This will involve routinely reviewing risks, issues and progress and taking actions as necessary to ensure minimum impact on project deadlines.
• Developing and implementing appropriate research methodologies, evaluation
strategies and research tools and analysis into research and consultancy projects.
• Leading on the production of high-quality research and consultancy project outputs, including formal outputs, informal progress updates to customers/partners etc, with input from the Head of Services and other colleagues as relevant.
• Providing support to project teams, including Associates, to ensure work is delivered to time and quality expectations, and within budget. This will involve coordinating and managing resources and information flows and ensuring quality assurance process take place on project outputs.
• Liaising with customers to set up and deliver projects, including leading on initial scoping work and development of project plans, progress meetings with customers and functioning as the nominated key project contact at HACT.
• Working with HACT’s communications team to develop powerful case studies, highlighting successful outputs and outcomes of the projects.
• Supporting income generation, in collaboration with other HACT staff, including contributing to research tenders and developing project ideas.
• Representing HACT with key stakeholders and at sector events.
• Staying abreast of issues in the social housing, built environment and health sectors, and feeding these into HACT work.
• Undertaking any task that may be requested from time to time that may be consistent with the nature and scope of this post.
• Travel and occasional overnight stays across the UK will be required.
Skills and Experience
Essential
- Minimum three years of experience of managing the delivery of research and/or consultancy projects to meet funders’ requirements, including to time and quality
- expectations, within budget.
- Strong Project Management skills, with the ability to manage multiple projects and project teams simultaneously to tight deadlines.
- Strong organisational and planning skills, that ensure work is effectively prioritised to meet deadlines.
- Excellent time management, with the ability to work on multiple projects
- simultaneously and to tight deadlines whilst maintain quality.
- Ability to develop and utilise appropriate quantitative or qualitative methods and tools to support high quality research and analysis.
- Proven skills in writing for and speaking to a range of audiences to ensure impact
- Well-developed communication and interpersonal skills with the ability to engage a range of audiences, stakeholders, funders and partners using different media.
- Experience in developing research proposals and track record of securing funding.
- Ability to work under own initiative, be flexible, and have a proactive approach to problem solving.
- Understanding and application of a range of research methods, including qualitative and quantitative methods
Desriable
- Experience of working in the social housing sector, built environment sector, community sector, or voluntary sector.
- Understanding and application of different evaluative approaches, including process and impact evaluations, Theory of Change
- Understanding of social housing, build environment, community, health or social impact
About HACT
HACT’s products, services, consultancy, and research helps organisations to:
• Calculate social return on investment with rigour by using our Social Value Banks.
• Broker housing and health partnerships, demonstrate the importance of housing in delivering health outcomes and integrate housing into the delivery of health services.
• Measure impact, understand communities and demonstrate the value of community investment work through our insight tools.
• Provide a forum to network with partners to complement and strengthen success of delivery through our Centre for Excellence in Community Investment.
• Connect, share ideas and innovation, and develop sector specific tools such as the UK Housing Data Standards.
• Identify cost benefits, evaluate performance, and deliver strategic insights.
We are a deeply committed team, working with individuals and organisations who share our vision for impact, innovation, and collaboration within social housing and beyond.
To apply, please submit a copy of your CV and a covering letter describing what appeals to you about the role and your suitability for it.
To support the social housing sector to unlock the full potential of its social purpose, for the benefit of residents & local communities
The client requests no contact from agencies or media sales.
About Us
We are National Energy Action (NEA) – and our vision is to end fuel poverty; our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits. We believe everyone should be able to afford to keep their homes warm and safe, however, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK.Never has this been more important than today.
NEA’s teams are friendly, knowledgeable and are dedicated to what we do. We are proud of our expertise and proud of the service we deliver to our clients.
We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that is proud to make a genuine difference to people’s lives each and every day.
The Role
We have a fantastic opportunity for someone to join us in the position of Energy Adviser, to work on either a full or part time basis. Job share applications are also welcome. This role provides an exciting and rewarding opportunity to help the charity build its profile amongst regional stakeholders whilst delivering projects that seek to bring an end to fuel poverty and to the misery of cold homes that is experienced by over 6.5 million households in the UK.
NEA’s Energy Advisers are empathetic, polite and have good listening skills but are also knowledgeable, assertive, and confident. Their main role is to provide one to one advice to clients referred through the charity’s Warm and Safe Homes helpline and to deliver energy advice presentations to groups. They also get involved in a range of tasks to support these activities. Energy Advisers sit within the Communities Directorate and are part of a dynamic and caring team of professionals who go the extra mile to support their clients, some of whom may be in difficult circumstances.
This post is subject to enhanced vetting and barring check.
What you will need to succeed
Working within our Communities Directorate you will have demonstrable experience of delivering Energy Advice and helping others. Therefore, it is vital that you have empathy, confidence and knowledge of the issues facing vulnerable low-income households.
You will have knowledge and understanding of the environmental, social and economic problems of deprived areas and the roles of the public, private and voluntary sectors in tackling them.
You will also have knowledge of assistance available for energy efficiency improvements to low-income households.
You will be an excellent communicator, with proven experience and understanding of how to effectively address the energy needs of low income, vulnerable or disadvantaged householders – with the desire to make a positive difference to people’s lives.
The successful candidate will operate within Yorkshire and the Humber, East Midlands or Eastern region of England. Home working and office-based locations are available depending on your proximity to a NEA office. Preferences will be discussed with candidates at interview. Hybrid working is subject to necessary H&S and GDPR checks. Post holders must be resident within the UK and be able to provide their Right to Work in the UK.
We are offering:
- £28,163 – £33,205 (FTE) – Scale 5-6, Points 12-22 (plus £3,300 London Weighting if applicable). New appointments are usually made at the starting point of the scale.
- 11½% non-contributory pension.
- 25 days annual leave plus 3 additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum for full time staff, pro-rata for part time staff.
- Flexible working arrangements including the opportunity for Hybrid working.
- Enhanced family friendly payments.
- Employee Assistance Programme.
- Employee benefits platform.
- 2-Year Fixed Term Post.
The closing date for all applications is 12:00 noon Monday 13 January 2025. We anticipate interviewing the two weeks commencing Monday 20 January 2025. Full details of the posts and an application form are available on our website.
How to apply:
Apply online by clicking 'apply via website'.
Please note CVs will not be accepted as part of the application process. No recruitment agency or advertising enquiries, please.
Please be aware that National Energy Action is not a sponsoring organisation. Therefore, the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.
NEA aims to be an equal opportunities employer. We welcome applications from all people with the necessary skills and experience for the post.Charity Registration No. 290511. Company Registration No: 01853927
The client requests no contact from agencies or media sales.