Graduate Jobs

THE ROLE: Part-time (30 hours per week) / Permanent / Job description and application pack (including details on our benefits) are available to download from our website.

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

YMCA West Sussex Transitional Housing provides safe, secure accommodation for young people aged 18-25, who have been, or are at risk of homelessness. Our staff team comprises of Supported Housing Support Workers, Housing Mobile Night Workers and two Supported Housing Managers. We offer a support package alongside the accommodation to actively encourage residents into education, training, employment or voluntary work.

In delivering the role, you will work with the Deputy Supported Housing Manager and the wider housing team to provide effective day to day management of our transitional accommodation service. You will have your own caseload of residents, working creatively and effectively alongside young people to develop their assets and talents and to acquire the skills they need to live independent and fulfilling lives. You will contribute to the smooth and safe running of the service by providing consistency and reliability. You will have a calm, yet assertive manner, being able to handle potentially difficult situations. You will also support young people to safeguard themselves against abuse and risk. There will be times when lone working will be a requirement for this role.

This role is based on site in Horsham and will cover Transitional services across Horsham, Crawley, Burgess Hill and Worthing. Your working hours will be Monday to Friday, 9am-5pm. 

ABOUT YOU: We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.

This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people and will be able to actively encourage residents into education, training, and employment. 

Ideally, you will have knowledge and experience of working with young people, knowledge of housing and welfare benefits, along with an awareness of all aspects of safeguarding. You will already be a team player but also able to work on your own initiative, along with clear verbal and written communication skills, good IT skills.

It is essential that you hold a current driving license and have access to a car for this role.

CLOSING DATE: 25 July 2024 at midnight. We reserve the right to close this advert early if a successful candidate is found, so please submit your application as soon as possible.

Successful candidates will already have the right to live and work in the UK.

An inclusive workplace - We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. We encourage applications from people from all sections of the communities that we serve. 

Accessibility - If you require assistance or have questions regarding the application process, please contact us. If you are local to our Head Office in Hove, we can provide you with a paper copy of the job advert and application form.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced Disclosure (including the Children’s barred list and the Adults’ barred list) via the Disclosure and Barring Service (DBS).

Are you looking for a change in career to one that has a real and fulfilling impact?  Do you have a passion for making a difference?  Would you like to be part of an award-winning Charity that helps improve the lives of more than 260,000+ individuals each year?

If so, CXK is looking for a Trainee Careers Adviser to work at both HMP Maidstone and East Sutton Park as part of its expanding and successful in-custody Information, Advice and Guidance (IAG) service covering Kent, Surrey, and Sussex.

As part of a collaborative team, you will provide professional, impartial IAG to prison residents, motivate them, develop their work-related skills, and provide overall support to help them find employment, education, training, apprenticeships, or volunteering opportunities upon their release.

You will receive full training and be supported by CXK’s excellent training team to obtain all the skills you need to flourish in the role and achieve an accredited formal IAG Level 4 qualification.

To be eligible for this role, you must have a willingness to learn on the role and a commitment to obtain your IAG qualification.  You must also possess the ability to build effective and professional relationships with individual clients, coupled with a non-judgmental attitude and a desire to support people in fulfilling their potential.

Don’t miss out on this unique opportunity to make a positive impact on people’s lives and at the same time as learning new skills, a formal qualification and opening up great career opportunities for yourself.

Join CXK’s expanding prisons team and become part of a Charity that is committed to making a real difference and inspiring people to thrive.  Apply now to be part of this rewarding and meaningful journey.

In return for your skills and experience, you’ll receive the following benefits:

• An annual salary of £25,372 (pro rata)
• 30-33 days holiday, plus bank holidays (pro rata)
• Defined contribution pension scheme (matched by CXK up to 10% depending on length of service)
• Death in service life assurance policy (3 x annual salary)
• Flexible working
• Generous sick leave benefits
• Enhanced maternity and paternity leave
• Comprehensive training and development programmes
• Mental health first aiders
• Cycle to work scheme
• Interest free season ticket loans
• Interest free parking permit loans
• Employee Assistance programme (AXA)

About CXK

CXK is an award-winning charity that empowers young people and adults to build the skills and confidence they need to move into sustainable education, employment or training.  We continually strive to provide the best services to meet the needs of 260,000+ beneficiaries that we support each year – empowering individuals and strengthening communities across the South of England. 

Passion, innovation, and integrity are at the heart of our culture.  Therefore, we’re dedicated to bringing together highly skilled people who are passionate about making a difference.  In return, we offer a flexible, professional, and friendly work environment in which are staff are truly valued and invested in.   

Closing date for applications: 9am, Monday 29th July 2024. Interviews will take place on 9th August 2024 in Ashford, Kent. 

**Please note that we reserve the right close this vacancy early if we receive sufficient applications for the role.  Therefore, if you are interested, please submit your application as soon as possible*

Do you have a passion for making a difference? Would you like to be part of an award-winning Charity that helps improve the lives of more than 260,000+ individuals each year?

If so, CXK is looking for an experienced Careers Adviser at HMP Maidstone and HMP East Sutton Park as part of its expanding and successful in-custody Information, Advice and Guidance (IAG) service covering Kent, Surrey, and Sussex.

As part of a collaborative team, you will provide professional, impartial IAG to prison residents, motivate them, develop their work-related skills, and provide overall support to help them find employment, education, training, apprenticeships, or volunteering opportunities upon their release.

You will also manage and support a caseload of peer mentors and provide inspirational IAG and Employability programmes in both 1:1 and group sessions.

To be eligible for this role, you must hold an IAG qualification at level 4 or above. You must also possess the ability to build effective and professional relationships with individual clients, coupled with a non-judgmental attitude and a desire to support people in fulfilling their potential.

Don’t miss out on this unique opportunity to make a positive impact on people’s lives.

Join CXK’s expanding prisons team and become part of a Charity that is committed to making a real difference and inspiring people to thrive. Apply now to be part of this rewarding and meaningful journey.

In return for your skills and experience, you’ll receive the following benefits:

• An annual salary of £26,398 to £31,554 pro rata (for a qualified post- and depending on experience)
• 30-33 days holiday, plus bank holidays (pro rata)
• Defined contribution pension scheme (matched by CXK up to 10% depending on length of service)
• Death in service life assurance policy (3 x annual salary)
• Flexible working
• Generous sick leave benefits
• Enhanced maternity and paternity leave
• Comprehensive training and development programmes
• Mental health first aiders
• Cycle to work scheme
• Interest free season ticket loans
• Interest free parking permit loans
• Employee Assistance programme (AXA)

About CXK

CXK is an award-winning charity that empowers young people and adults to build the skills and confidence they need to move into sustainable education, employment or training. We continually strive to provide the best services to meet the needs of 260,000+ beneficiaries that we support each year – empowering individuals and strengthening communities across the South of England.

Passion, innovation, and integrity are at the heart of our culture. Therefore, we’re dedicated to bringing together highly skilled people who are passionate about making a difference. In return, we offer a flexible, professional, and friendly work environment in which are staff are truly valued and invested in.

Closing date for applications: 9am, Monday 29th July 2024. Interviews will take place on 9th August 2024 in Ashford, Kent.

**Please note that we reserve the right close this vacancy early if we receive sufficient applications for the role.  Therefore, if you are interested, please submit your application as soon as possible**

Are you ready to join our team?   As the Church Building Support Officer, you’ll play a vital role in this exciting new position that will provide a comprehensive support service to clergy, churchwardens and parish volunteers; offering advice and guidance on caring for church buildings, navigating faculty jurisdiction and signposting to relevant resources and further support.

There is also the option (subject to conditions) to undertake an Apprenticeship with Strode College to complete Historic Environment Advice Assistant (Higher Apprenticeship).

The role is funded by the Church of England’s Buildings for Mission fund on a two-year fixed-term basis.

At the Diocese of Winchester we have a legacy of grace that has cascaded down through the centuries, shaping our history and culture, and giving birth to countless stories of people and places deeply rooted in faith. It is a legacy of grace to be proud of, and on which our diocese now stands. 

Serving. Learning. Growing. Loving.  These are the four values at the heart of our mission to support the people, churches, schools and communities across the Diocese of Winchester.

Position: Church Building Support Officer

Responsible to: The DAC Secretary. The Diocesan Advisory Committee for the Care of Churches (DAC)

Location: Hybrid working is offered to all staff. We have an office in Old Alresford, SO24 with a requirement to come into the office for department team days, once a week.

The Diocese covers the areas from Bournemouth and Andover in the West, Southampton and Lyndhurst in the South, Alton and Odiham in the East and Basingstoke in the North.

Hours: 35 hours per week (full-time), core hours of 10am–4pm

Salary: £31,181 per annum

Annual leave and benefits:

• 25 days annual leave (not including bank holidays)

• Employer contribution of 10% of basic annual salary into our pension scheme.

• 24/7 Employee Assistance Programme

How to apply: Click the Quick Apply button below. You’ll be redirected to our organisation website for full details on how to apply and answer a few short screening questions about your relevant skills and motivation.

Interviews are due to take place in the week commencing 15 July 2024.

Closing date: 05 July 2024.

For a more detailed Job Description & Person Specification, or to apply, please visit our website.

About The Role

Working closely with our Chief Executive Officer, the Operations and Systems Manager would take a birds-eye view of our organisation to help us build a consistent, collaborative and centralised approach to how we work. You would hold responsibility for developing and embedding operational strategies, processes, policies, and systems that meet our needs and help to support staff wellbeing. This role includes a key focus on improving how we can better use and manage our digital infrastructure to increase the efficiency and effectiveness of internal processes and to improve our ability to engage and retain external audiences, enabling us to build our impact on a national scale. Key areas of responsibility are as follows:

Day-to-day operational management of the Charity, including:

• Resolving daily operational and administrative issues efficiently and effectively.
• Taking initiative to enhance or develop, implement and embed effective systems and working practices, drawing from personal knowledge and experience and external examples of best practice.
• Developing and refining our approach to hybrid working, ensuring systems and processes enable connection and creativity across the organisation. This includes working closely with the HR and Finance Officer to ensure new and existing staff are appropriately trained and supported with ensuring a safe, comfortable and productive home working set-up.
• Taking responsibility for managing our office space and working environment, ensuring it is fit for the organisation’s needs. This includes everything from liaising with our landlord and tradespeople, ensuring compliance with the terms of our lease, maintaining required levels of tea, coffee, milk, stationery and other consumables, and making improvements to ensure a productive and effective working environment.
• Ensuring technology (computers, printers etc.) is fit for purpose, safe, enables robust data security, and is properly recorded on Music Masters’ asset register.
• Oversight of service level agreements, memberships and contracts with external suppliers and providers, regularly reviewing these to ensure that they are current, necessary, effective and delivering value for money, in collaboration with the wider team and with the CEO / Finance Director as appropriate. This includes but is not limited to insurance and utilities.
• Management of certain operational budgets, in collaboration with the CEO / Finance Director.
• Oversight and administration of the Music Masters’ contact email inbox, voicemail inbox, and physical post.
•   The organisation of certain social events, and other team away days or Board strategic planning days.
• Ensuring organisational risk assessments and operational policies and processes are kept up to date and fit for purpose. The role-holder would have oversight of the policy review schedule, working with the CEO and appropriate team members to ensure policies are being regularly reviewed and that we are compliant with all relevant legal and regulatory developments including GDPR and Health and Safety.
• Building effective business continuity measures, including developing and embedding a formal business continuity plan across the organisation.

Digital:

• Overseeing day-to-day management of IT and communications infrastructure and usage, including ensuring IT and comms equipment, systems and processes are fit for purpose and enable strong connectivity internally and externally, liaising with IT and comms support agencies as appropriate.
• In year one, leading a full review of digital processes, tools / platforms and systems used across the organisation, facilitating and overseeing a digitally enabled environment for efficiency and sustainable growth in accordance with MM’s strategy. This involves consultancy across the team and with external users, creating a brief for specialist consultancy / support to help us find the right solution(s), working closely with the appointed consultant to implement the solution(s), and facilitating or providing initial training and support for the team during implementation.
• Providing or organising ongoing support and training beyond the digital review to ensure confidence across the team with using our new infrastructure to its full potential, helping us to work efficiently and effectively.
• Ensuring digital processes are in place to enable the organisation to easily engage, onboard and manage new partnerships and project opportunities, and oversee administration within these areas of work.
• Overseeing development of digital tools and resources such as I’M IN and the Virtual Learning Environment used by Musicians of Change participants and graduates to improve usability, accessibility and engagement.
• Oversight of policies and procedures that relate to IT and digital (e.g. Data Protection, Privacy, Cyber Security, IT)
• Keeping up to date with the latest practices and trends in technology that may benefit Music Masters.

Data protection

• Managing our data as the organisation’s Data Lead (currently titled Data Protection Officer), ensuring ongoing compliance with GDPR, focusing on appropriate, effective and safe data collection, usage and storage (online and offline), and helping to build the wider team’s confidence with and understanding around best practice in data protection.

Governance

• Supporting the CEO with general governance support including the organisation of quarterly Board meetings and Board development arrangements, meeting minuting where appropriate, updating Trustee information, and ensuring compliance with the Charity Commission, Companies House and any other regulatory bodies.

General

• Undertaking relevant training, ensuring ongoing development of knowledge via conferences, reading and networking.
• Being an advocate for and exemplifying Music Masters’ core values of excellence and inclusion.
• Undertaking any other duties and reasonable requests that are in keeping with the nature of this post and / or the wider organisation’s needs. This may include occasional evening and / or weekend work.

JOB DESCRIPTION:

Reports to: Supporter Care Manager

Liaises with:

• Supporter Care Manager
• Supporter Care Officer
• Database Manager
• Database Officer
• Acquisition Manager
• Giving and Engagement Manager
• Legacy & In memoriam Manager
• Communications & Digital Team
• Senior Operations Manager
• Finance Department
• Partnerships Department

 

Job location: London

Contract: Permanent

Salary: £25K

Purpose of Role: 

Reporting to the Supporter Care Manager, you will deliver excellent customer care to supporters and potential supporters of Operation Smile UK. As an integral part of the Supporter Care team, you will successfully support the Individual Giving programme and wider fundraising activities, providing support to ever increasing income and supporter stewardship for the delivery of increasing levels of unrestricted income for Operation Smile UK.

Key Responsibilities:

• Be the first point of contact for existing supporters and new supporters who respond to our fundraising activities by phone, email, letter or in person, letter, or email delivering outstanding supporter care
• Liaise with supporters in timely communication via email, phone, and mail with excellent customer care
• Priority is to answer incoming phone calls and escalate any difficult situations/complaints to Supporter Care Manager
• Support processing incoming phone and postal donations
• Assist with banking and processing incoming/outgoing post
• Be responsible for thanking our supporters including by letter, email and phone, despatch of information and fundraising materials
• Enter and maintain accurate records on our Database
• Maintain and assist with all types of donation processing administration and Database record amendments/records being kept up to date this will include Gift Aid status and contact consent requests
• Assist with cancelling and amending all types of regular gifts and sending out appropriate letters
• Manage removal process and consent process
• Assist with sending out problem payment letters
• Assist with handling material requests and recording actions on Database
• Assist with any third-party agency supporter care requests
• Maintain sensitive information and records with appropriate confidentiality
• Play an active role in developing the supporter journey at Operation Smile UK, working with the Supporter Care Manager, Head of Supporter Care & Database, and colleagues across Fundraising & Communications.
• Perform any other reasonable duties as requested by the Supporter Care Manager or Head of Supporter Care & Database.

Skills and Experience Required:

Essential:

• Excellent customer service for internal and external stakeholders
• Written and verbal communications skills
• Excellent phone manner
• Strong eye for detail, methodical and accurate (critical that the database and supporter details at 100% accurate)
• Degree or equivalent qualification (i.e. marketing qualification).
• Attitude of continuous improvement, and lifelong learning.
• At least two years’ experience in a junior supporter care or administrative role
• Experience of donation or financial administration and working in a direct marketing environment or supporter care environment desirable with good knowledge of Microsoft Office.
• Excellent proficiency with CRM systems (Ideally Raiser’s Edge) and the ability to learn new systems and processes.
• Experience of outward facing donor stewardship, and relationship building.
• Excellent organisational and time management skills.
• Ability to prioritise workload, meet deadlines and possess problem solving skills.
• Ability to multitask and work in a fast-paced environment
• Can work on own initiative and be able to show initiative.

Interviews will be held on a rolling basis and will comprise of a technical test, a face to face interview and an informal meeting with our Director of Operations. 

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. At Operation Smile UK, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We operate a hybrid work structure. We are proudly Disability Confident Committed employers. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please see job description.

Contract type: Fixed Term Contract
Location: Stokenchurch
Hours: 37.5 hours per week
Salary: £22,006 - £25,212 per annum

About us

Thames Valley Air Ambulance exists to give everybody within our community the best chance of surviving and recovering from an emergency. We are here for you and your loved ones. In Berkshire, Buckinghamshire, and Oxfordshire. Whoever you are. Wherever and whenever you need us.

The role

Are you looking to kick-start your career in digital marketing while contributing to a local charity? Thames Valley Air Ambulance is seeking a Digital Marketing & Communications Assistant to join our dedicated team and help us raise awareness of our lifesaving work.  

We are looking for a creative and committed person to help us achieve our mission of doing everything in our power to protect, save and revive lives. You’ll oversee the day-to-day delivery of our social media output, as well as support the execution of media and PR plans and marketing campaigns across all channels including digital. 

This role will provide hands-on experience and allow you to apply your knowledge and creativity in a dynamic workplace.  

About you

We welcome applications from recent graduates or individuals with transferable skills who are passionate about starting a career in marketing and communications. 

You should be a creative and committed individual, ready to make a difference and help us achieve our mission. We’re looking for someone who is comfortable multi-tasking and working as a team to achieve a common objective. You should have strong copywriting and communication skills and be confident working without constant supervision. You need a good working knowledge of digital communications channels and a close attention to detail, to assist with proof-reading and editing.

Most importantly, we’re keen to see willingness to learn and take on new challenges with a high level of interest and passion for our cause. Our patients are at the heart of everything we do, so the right candidate should also be able to show sensitivity and understanding of our work. 

Getting to Work:

This role is based at the Headquarters in Stokenchurch which is at Junction 5 on the M40 . Please check and plan your route as this role requires you to work at least 2 days a week in the office. 

Closing Date: 24 July 2024

This post may close early due to high numbers of applications, so you are advised to apply promptly. 

You may have experience in the following: Digital Marketing Assistant, Marketing and Communications Assistant, Social Media Assistant, Marketing Intern, Communications Intern, PR Assistant, Content Marketing Assistant, Digital Communications Assistant, etc.

REF-215 050

Listening Books is a charity that provides an excellent audiobook lending service to people whose illness, disability, learning or mental health difficulty, impacts on their ability to read the printed word. Our audiobook catalogue contains over 10,000 titles and we have a total reach of 100,000 members across the UK. We believe that books should be accessible to everyone.

We have a fantastic opportunity for the right candidate to join our small team to help grow Listening Books' reach. If you have excellent organisational and research skills, would like to expand your experience in the charity sector and are interested in representing a charity that supports anyone with a print impairment, then we would love to hear from you.

The successful candidate will provide administrative support to the charity, including answering the main telephone line, opening and processing post, booking couriers and obtaining permission to use members’ quotes in marketing materials.

They will undertake the retention of its sponsored and paying members, by contacting renewing individual and organisational members, with the intention of retaining as many as possible and encouraging their use of the audiobook service. 

They will also help increase referrals to our service, by building and developing relationships with local partner charities and other relevant organisations. They will allocate funding to eligible new and renewing sponsored members, helping to meet our funding requirements and expand the charity’s membership base. 

ABOUT THE ROLE

We are looking for a Forensic Psychologist to support our service based in Croydon. Based at a 27-bed residential property which specialises in forensic mental health, complex needs and dual diagnosis. As a Forensic Psychologist, you will support individuals with specific needs, and offer a level of contact, support, and supervision to support our residents to reintegrate within society. You will be providing psychological assessments and support residents who have multiple and complex needs that need support from our staff teams to meet their personal goals. 

Penrose Croydon: A 27-bed residential property specialising in forensic mental health, complex needs and dual diagnosis. We offer psychologically-informed housing and resettlement support that comes with additional help for individuals’ specific needs. Our forensic mental health step-down services consist of four individual sites which cater for high and medium support for both, men and women.

Shift Pattern: 22.5 hours per week, shift pattern to be agreed. 

This role is the equivalent of NHS band 8B

Additional Support Benefits for this specific role include:

• Clinical Supervision 
• A CPD budget of £500 per annum
• Support from our Clinical Lead

ABOUT YOU

We are looking for a self-starter who can proactively encourage others, take leadership and ownership for creating a positive psychologically informed environment. You will be able to communicate highly complex and sensitive information effectively and will have a background in a similar role as a Forensic Psychologist. You will also need to be HCPC registered and have post-graduate doctoral level training. 

What do we offer?

• 25 days annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• Regular all staff webinar - access to leadership team to ask any related questions 

WHAT'S SOME OF THE RESPONSIBILITIES YOU WILL HOLD?

• Provide advice and guidance to the wider team on criminology, psychology, and behavioural patterns, and how they link to resident/participant behaviours and engagement.
• Provide highly specialised psychological assessment for participants/residents with highly complex conditions based on the appropriate use, interpretation, and integration of data from a variety of sources, which may include neuropsychological testing. 
• Exercise full clinical responsibility for resident/participant psychological care as a care coordinator within a multidisciplinary team. 
• Formulate and implement plans for various therapy routes and management of assessing mental health conditions based upon appropriate conceptual frameworks and evidence-based practice.
• Discuss and negotiate care plans with all relevant internal and external parties.
• Undertake highly skilled evaluations and make decisions about treatment options and provide guidance and consultation to other parties contributing to the resident/participant’s diagnosis, formulation, and intervention plan.
• Facilitate one to one and group workshops and interventions, workshops, PIE training, and support with implementation plans across the organisation.
• Ensure all work carried out is compliant with Health and Safety, CPD activities and HCPC requirements.

Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. 

KEY CRITERIA

What we are looking for:

• Post-graduate doctoral level training in Applied Psychology (or equivalent) as accredited by the BPD (or equivalent awarding body)
• HCPC registration as an applied Psychologist with chartered status
• Previous experience working as a qualified forensic psychologist, including working with people with complex backgrounds/needs and a good understanding of the sector
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Ability to teach, train, consult, and deliver clinical supervision
• Understanding of criminology, psychology, and behavioural patterns, and how they link to different behaviours and engagement
• Ability to understand and apply safeguarding protocols as they arise
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

WORKING FOR US

ABOUT US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Our Values

Ambition – Eager to succeed and to accomplish as much as possible for our people

Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential

Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff

Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Our General Advice Team covers a range of different projects, giving advice over the phone, virtually, face-to-face or in outreach locations. The post holder will need to be self-motivated, organised and flexible, delivering generalist level advice and information.

The role involves advising on all areas of general advice, assisting with the completion of paper and digital forms and making referrals to internal or external services. The post holder will need to be digitally aware and be able to record all client contact and outcomes as well as make referrals electronically.

Requirements

Desirable

1. One years’ experience of delivering generalist advice within Citizens Advice or another quality assured environment such as AQS.

Essential

2. Good IT knowledge with an ability to support delivery of advice

3. Ability to support and encourage others in using online systems and resources to enable them to self-help.

4. Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, over the phone, virtually, face-to-face or in outreach locations.

5. Ability to research, analyse and interpret complex information and produce and present clear reports verbally and in writing.

6. Understanding of barriers individuals have to accessing CAL’s services.

7. A good, up to date, understanding of equality and diversity and its application to the provision of advice.

8. Ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively.

9. Effective oral and written communication skills.

10. Ability and willingness to work both on own initiative and as part of a team.

11. Willingness to learn and develop skills and be flexible with service delivery.

12. Understanding of the issues affecting society and their implications for clients and service provision.

13. Ability to assist with research and campaigns works by providing information about clients’ circumstances.

Understanding of and commitment to the aims and principles of the Citizens Advice service and its equal opportunities policies.

How to Apply

For more information and to apply, please click on the Apply button.

About us

Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.

CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.

We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.

As well as a competitive salary CAL also provides access to:

• 27 days annual leave plus bank holidays

• Hybrid Working Scheme

• Interest free travel loans

• Employee Assistance Programme

• Pension Scheme

• Cycle to Work Scheme

• Lifestyles Gym Membership (20% corporate discount)

• Enhanced maternity, paternity and adoption leave pay

Fauna & Flora’s Scotland team is actively working to develop ways to offer further in-depth support to the community groups we work with to address the barriers that they identify and are looking to build our input in the terrestrial sphere, including taking part in conversations around rapidly developing nature finance mechanisms, and increasing our stakeholder network. This is an exciting stage for the team, as we further develop aspirations around land-based community conservation, as well as support the Coastal Communities Network (CCN) on their journey towards independence as a community-governed network. 

This internship is a valuable learning opportunity for someone with an interest in community-led conservation in Scotland. You will work across the Scotland team, engaging with colleagues within the wider Eurasia regional programme and relevant cross-cutting teams, as well as locally-based partners and contacts. You will gain knowledge of the current conservation context in Scotland, increase your understanding of project development within small teams, build your networks and support the planning and running of workshops and events. More specifically, you will play a key supporting role in the development of our work in Scotland through: desk-based research on community-led conservation, updating stakeholder mapping, network research, supporting key meetings, and a review of Scotland’s national and international nature obligations. There is also the opportunity to support the organisation and delivery of the CCN annual gathering in October 2024 and planned community workshops later in the year, as well as to engage in national policy consultations.

Note that this internship has been designed to create a professional development opportunity for people who are new to the conservation sector. Therefore, applicants should have less than two years paid or unpaid experience in the conservation sector (not including academic work). 

Please visit our website & download the job application pack for further details on how to apply

The closing date for applications is Sunday, 7 July 2024. Interviews are likely to take place during the week commencing Monday, 22 July 2024.

This role is not eligible for sponsorship for a Skilled Worker Visa

We have an exciting opportunity for a Caseworoker (known internally as a Victims Champion- Anti-Social Behaviour) to join the Victim Support team in Cardiff, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your Birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression.

About the role:

This role is based in Rumney Police Station, Cardiff with the opportunity for hybrid working. Travel within the local area will also be required. As a ASB Victim' Champion you will:

• Work within a multi-agency setting alongside Cardiff Council to provide tailored support to Victims of Anti-Social Behaviour in the Cardiff area.
• Recruit and manage a base of volunteers to help deliver the service.
• Liaise with the Council in respect of new referrals, ongoing casework and to seek advice and guidance as required
• Promote awareness of the service and driving referrals.

You will need:

• to work constructively with groups and individuals in the community
• to work proactively to recruit volunteers
• the ability to lead, motivate, supervise & support a team of volunteers
• to deliver coaching and training as appropriate to volunteers
• the ability to think strategically & plan ahead
• Able to deliver direct services to a client group
• good interpersonal skills appropriate to the support of people in crisis
• to be able to communicate effectively in writing and verbally with a wide range of people
• an organised, methodical & dependable approach to work
• the ability to prioritise & deal with competing demands
• to work without direct supervision, demonstrating a high level of self-management, motivation & determination
• Able to apply problem solving techniques

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

We have an exciting opportunity for a Victim Liaison Officer to join the Lancashire team in Blackpool, working 25 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

Victim Support have been successful in securing funding for the delivery of Drive. Drive is an innovative national framework that aims to improve the lives and safety of victims and children affected by domestic abuse by holding high-risk perpetrators to account. This involves the identification and targeting of high risk/high harm perpetrators and combines case management with a co-ordinated multi-agency response.

This role is based from our Blackpool Office, delivering a service that covers Blackpool, Wyre, Fylde, Lancaster and surrounding areas. You will be eligible to apply for Hybrid working (2 days per week from home) after successful completion of your probation.

The Victim Liaison Officer will act as the conduit between Independent Domestic Violence Advisors (who support high risk victims of DA) and Drive Case Managers (who support perpetrators) to ensure that risks posed to victims are assessed and information is shared in order to minimise that risk. You will be responsible for:

• Contacting victims to conduct risk assessments, safety planning and referrals to IDVA and other services as appropriate.
• Supporting clients to understand the purpose of Drive and assist them in recognising the features and dynamics of domestic abuse present in their situation.
• You will be a key member of the perpetrator panel. You will research and gather information to present the views of victims and the risks posed to them in order for risk to be managed and mitigated where possible.

You will need:

• An in depth understanding of domestic abuse, risk assessment and risk management including experience of working with victims of domestic abuse.
• Understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
• Have theoretical, practical and procedural knowledge of civil and criminal justice remedies for victims of domestic abuse and their children
• Empathy and a genuine desire to help and support victims of domestic abuse

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required and you will need to pass police vetting.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities.

VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Talent is everywhere, opportunity is not. The Talent Foundry (TTF), a UK education charity, bridges this gap and improves social mobility for young people in underserved schools.

Educational inequalities are vast, and the widening disadvantage gap is diminishing social mobility progress. Working with partners, including Dell Technologies, KPMG, the NHS and Network Rail we deliver industry-focused, skills workshops to enhance opportunities for young people (aged 9-18+).

Each year we impact 60,000 young people thanks to industry partnerships and their volunteers’ engagement across lightbulb moments in schools, through to intensive connections with employers.

The Programme Coordinator role 

Due to the exciting expansion of our programmes we are seeking a new team member to support our next year of growth and delivery.

In this role you will provide crucial customer service and administration to support the delivery of our inspiring employability and skills-focused workshops in schools. 

What you will be doing

• Coordination of multiple projects and events
• Using systems and administrative processes to manage workshop delivery
• Engage with schools and volunteers
• Enhance our feedback and customer service to all our stakeholders

The skills and experience you will bring

• Managing multiple and often conflicting priorities 
• Use of IT, data and systems to operate efficient programmes
• Accuracy and attention to detail
• Understanding the importance of deadlines and achieving targets
• Excellent written and verbal communication skills
• Planning, coordination and organisation 
• Time management 
• Customer service delivery focussed with a desire to achieve targets and objectives
• Technology (inc. MS office, including excel and spreadsheets) and seeking ways to maximise IT in administration
• Problem-solving and using initiative

To read the full job information pack, either visit our website or download the attachment. Please read this before completing your application as it contains some helpful advice of what we are looking for. 

Job details

• £26,000 salary (pro-rata for part time)
• Full or part time opportunity (min 3 or 4 days a week)
• Hybrid working
• 28 days holiday + bank holidays
• Training budget

And if you join our team, you can expect to receive feedback like this from our former students: 

"I just wanted to say a big thank you for your help. Without networking with you I would not have been so prepared for it. If it wasn't for Powering Potential all those years ago I would not have developed into the person I am today. So for that, I thank you." 

Hybrid working

This is a hybrid role. You will be working from home and join Team Together Days in a co-working space in London 2-3 individual days each month. These days are considered commuting days. You do not need to live in London to apply for this role, but you will need to consider what you feel is a reasonable commuting distance for the team days in London.