General Administrator Jobs in London, Greater London
Minds Up is a growing mental health and wellbeing training programme for young people, delivered in schools across five south east London boroughs by South East London (SEL) Mind. The programme aims to increase young people’s awareness of mental health, help them recognise the signs if they are experiencing poor mental health and help them take action to protect their own mental health and boost their wellbeing.
We are looking for an administrator to help support the effective operation of the Minds Up Service. The role holder will need first rate communication skills, with a genuine passion for supporting young people’s mental health. Applicants will be able to demonstrate skills in efficiently managing a central inbox and calendar, as well as experience as the first point of contact for public enquiries.
The administrator will require knowledge and experience of maintaining up-to-date, accurate records across multiple platforms, and supporting data and report compilation. An ability to work independently but collaboratively, to be proactive and show initiative is essential for this role.
This role is 15 hours per week, which will be worked over at least 3 days. The hybrid working arrangement would involve at least one day working in the office. The working pattern will be discussed and agreed with the successful candidate.
Closing date: Thursday 10th October
Likely interview date: Wednesday 23rd October
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Business Administration Apprentice
Team: Finance
Location: Hybrid (split between home-working and our London office)
Contract: 2-year fixed term contract
Salary on appointment: £24,570 - £27,027 per annum*
*This role sits within a pay grade with a pay range of £24,570 to £31,460. The salary on appointment will be set at the lower end of the pay range, to a maximum of 10% above the base salary, depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
It’s an exciting time to join the Ramblers as we have recently refreshed our strategy and created new roles to support the delivery of our long-term ambitions.
We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.
About us
The Ramblers is Britain’s walking charity. We open the way so everyone can enjoy the benefits of walking.
It’s easy to think everyone has the same opportunity to enjoy the outdoors. But look a little deeper and you’ll find lots of barriers standing in the way. So we’re continuing to fight for change. We campaign for the public’s right to enjoy the outdoors, protect paths, build skills and offer different ways to get out walking in nature.
Our programmes have a big impact in local communities: Ramblers Wellbeing Walks help people take the first step to a healthier happier lifestyle, and the Ramblers Out There Award gives young adults aged 18–26 the opportunity to kickstart their journey into the outdoors.
Through our refreshed strategy, we’ll build on this experience and grow our impact through activities that prioritise the needs of communities who have the least access and face the most barriers walking outside in nature.
Purpose of Role
The Business Administration Apprentice will play a crucial role in supporting functional teams, including Finance, People, Governance and Communications to deliver our strategy. The Apprentice will undertake a structured training program, combining work-based learning with academic study, to develop essential administrative and organisational skills.
The role will work rotationally across teams, resolving issues as requested. The post involves developing, implementing, maintaining and improving administrative services.
Key responsibilities
- Perform general administration duties
- Manage and respond to emails, phone calls, and other forms of communication
- Schedule and coordinate meetings, appointments, and travel arrangements
- Maintain and update databases, records, and files
- Assist in preparing reports, presentations, and spreadsheets
- Ensure accuracy and confidentiality of information.
- Handle inquiries professionally and provide information as needed
- Resolve routine issues and escalate complex problems as needed
- Support various departmental projects and initiatives
- Conduct research and gather data as required.
- Assist in project planning, implementation, and evaluation.
Other
- Undertake such other duties as may be reasonably required of the post
Impact
The business administration apprentice extends beyond immediate task completion. It means fostering a productive, innovative, and motivated workforce while developing future leaders from within. For the apprentice, it offers a blend of theoretical knowledge and practical experience, setting a strong foundation for a successful career in business administration.
This job description will be reviewed in conjunction with the postholder to ensure successful delivery of our goals.
The Person
Apprenticeship Framework
- Maintain the standards of the Apprenticeship provider including completing all assignments/assessments as required and ensuring availability for all scheduled learning sessions as required
- Willingness to complete a Level 3 Business Administration Apprenticeship throughout the duration of your employment.
Qualification
- GCSE English and Mathematics or equivalent
Knowledge, Skills and Experience
Knowledge
- Proven ability to provide a customer focused service
Ideally a knowledge of Microsoft Offices packages, and have a good level of numeracy and literacy
Desirable experience or understanding of working in an office environment
Skills
- Proven communication both written and verbal
- Understand and able to work with confidential information
- Ability to manage assigned tasks in an efficient and timely manner and renegotiate deadlines where required
Personal Attributes
- Proactive, organised and able to work under pressure, whilst maintaining excellent attention to detail.
- Exceptional interpersonal skills, demonstrating professionalism in all dealings
- Able to adapt and be flexible to changing priorities and seek assistance when under pressure
- Can demonstrate passion to working towards the apprenticeship qualification
The Ramblers promote diversity and welcome applications from all sections of the community.
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive – We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring – We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering – We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible – We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
The client requests no contact from agencies or media sales.
The London Diocesan Fund (LDF) is seeking a Safeguarding Administrator to play a key role within the Safeguarding team, based from Causton Street.
Job Summary
The Safeguarding Administrator provides comprehensive administrative support for meetings and safeguarding activities to aid the smooth running of the safeguarding team. This role ensure that the safeguarding team provides a professional and friendly service to parishes within the Diocese of London, and to the London Diocesan Fund.
Job responsibilities
Administrative support for meetings
- Provide administrative support for the Safeguarding Leadership Team.
- Produce high quality accurate minutes of team meetings and ensure they run smoothly.
Administrative support for safeguarding activity
- Work with the Safer Churches Programme Manager to provide day to day administrative support, working closely to ensure functions run smoothly.
- Work within national and diocesan safer churches policy and procedures as defined in the safer churches programme of work.
- Support the Safeguarding Advisors with safeguarding agreements and risk assessments as required.
- Provide effective administrative support, maintaining standards as required by the Diocese.
- Work with the Safer Churches Programme Manager to provide performance data to assist the regular reporting management information.
- Provide administrative support for Disclosure and Baring Service checks.
Training administration
- Provide administrative support to ensure the smooth running of the safeguarding training programme.
- Support trainers’ timely preparation, pre and post training.
- Co-ordinate the evaluation process to assess trainer performance and impact on learning.
- Manage safeguarding training inbox.
- Work closely with colleagues in the Area Offices to keep licensed clergy and lay ministers training kept up to date.
General administrative support
- Ensure confidentially in line with GDPR.
- Process Invoices and annual subscriptions in a timely way and maintain tracking spreadsheet.
- Update contact details of local authorities, LADO’s and statutory agencies covering the diocesan area.
- Undertake any other duties that are commensurate with the role.
Person Specification
Essential
- Experience in the undertaking of routine and time-bound tasks
- Educated to GCSE or equivalent standard
- IT proficiency (MS Office suite)
- Fluency in spoken English and ability to write clearly in English.
- Ability to handle people sensitively
- Ability to take comprehensive notes and prepare accurate minutes
- Empathetic to the mission and values of the Church of England
- Right to work in the UK
- Basic DBS Check
Desirable
- Previous administrative experience
- Experience of working in a value-based organisation
Please refer to the attached Job Description for the full details on Person Specification.
About the London Diocesan Fund
The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. The Diocesan of London comprises of c400 parishes north of the River Thames and within the M25 motorway.
The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people.
Equality, Diversity, and Inclusion
The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.
We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation.
Safeguarding
The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.
Benefits of working with us
The LDF offers a supportive working environment, opportunity for career development and the following financial benefits:
- Competitive remuneration package
- 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays
- 15% employer pension contribution and salary sacrifice available
- Death in service benefit x3 of basic gross salary
- Enhanced maternity leave of six months full pay, after 12 months’ of employment
- Season ticket loans of public transport
- Access to Benenden Health Insurance
- EAP counselling through Health Assured
- Up to £100 for eye test and contribution to spectacles
- Two additional paid days for community volunteering
The client requests no contact from agencies or media sales.
The Battersea Infrastructure Services Team is looking for someone to join them as a Infrastructure Services Administrator, to provide effective, efficient and customer-focused administrative support for the team.
Within this role, you will be pivotal in keeping Battersea's centres running, as the first point of contact for customers, covering the helpdesk and office duties, administering the stock system, ordering supplies and managing POs, and carrying out general health and safety administrative tasks.
We are looking for someone who has experience of working collaboratively with colleagues from different teams, has strong organisational skills and experience of delivering high quality administrative work and customer service.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 10th October 2024
Interview date(s): w/c 21st October 2024
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
The client requests no contact from agencies or media sales.
Corporate and Public Engagement Administrator (0.5 FTE)
Aldgate, London
£16,321 pa plus excellent benefits (£32,642 FTE)
Part-time (17.5 hours per week)
The Corporate & Public Engagement team in the Communications Directorate promotes corporate interest in the College and engages future medics and scientists in careers in pathology, particularly through our awareness activities, including National Pathology Week.
The main purpose of this role is to provide administrative support to the Corporate & Public Engagement Manager. This would involve booking meetings, drafting correspondence and tracking our budget. You will help to organise events and be responsible for collecting, collating, analysing and presenting feedback from them so we can introduce improvements. You will update our website, and post content on our social media channels to engage our audiences.
The College is a professional membership organisation dedicated to the advancement of the science and practice of pathology. There are currently approximately 12,000 members, all of whom are pathologists based in hospitals, universities and laboratories in the UK and overseas. The College’s main tasks are to set and maintain training standards for doctors and scientists, to advice on the appointment of consultant pathologists, to ensure the membership is kept up to date with current practice through the continuing professional development scheme, and to promote the latest developments in pathology by holding scientific meetings.
The College’s mission is to promote excellence in the practice of pathology and to be responsible for maintaining standards through training, assessments, examinations and professional development.
We offer attractive staff benefits including 25 days annual leave (pro rata) rising with length of service, an employee discount scheme, and season tickets, as well as a cycle to work scheme. The College values diversity, welcoming applications from all members of society. We offer a mix of remote (home) and office working, with hybrid working arrangements in place.
The closing date for applications is 9am, Monday 7 October 2024.
We may close this vacancy early if we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible
Interviews currently scheduled to happen w/c 15 October 2024
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
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Full time / Permanent Contract
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25 days annual leave (not including bank holidays and festive period)
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35 hours per week, normal working hours of 9.30am–5.30pm
We are seeking an enthusiatic individual with strong organisational and communication skills to join Calm Mediation as a Case Administrator. Calm Mediation is a registered charity that works for the public benefit to empower communities to prevent, manage and resolve conflict. We specialise in working with individuals or groups who are involved in or likely to become involved in disputes and interpersonal conflict principally by way of independent and impartial mediation , conciliation, conflict coaching management and training.
This exciting new Case Administrator role offers you the opportunity to join a growing organisation and work across our services to support the work we do. As an adminstrator for the Restorative Justice Service, Neighbour Mediation, Family Mediation, Peer Mediation & Workplace Mediation services you will gain a wealth of experience. Based in our offices in Camberwell 3 days (minimum) per week, you will also be a central hub for enquiries from the public and our partner organisations.
For further details on this role, please view the Job Description and Person Specification document attached.
Calm Mediation is a non-profit organisation bringing over 25 years of hands-on experience in Mediation & Restorative Justice, training & practice.
The client requests no contact from agencies or media sales.
Join our client and assist the Cases Unit in upholding high standards of administration and justice within a leading professional regulatory body! Provide senior administrative support, including document management, stakeholder coordination, and meeting organisation to ensure the smooth operation of casework.
Role: Senior Administrator
Organisation type: Regulatory Body
Salary/rate: £19 per hour
Working arrangements: Hybrid (1 day per week in office)
Location: London
Employment type: Temporary
Working hours: Full Time
CLOSING DATE: CVs reviewed on rolling basis
About the role:
In this role, you will provide essential administrative support to a specialised Cases Unit, playing a key part in its day-to-day functions. Your responsibilities will include managing and organising case documents, coordinating meetings, facilitating communication with legal teams, and assisting in casework activities. Your attention to detail and organisational skills will ensure the efficient operation of the unit, contributing to the overall success of its work.
Key Responsibilities:
- Maintain and improve the Unit's document management system to ensure efficient tracking, retrieval, and organisation of casework materials.
- Manage and update key logs, including Excel spreadsheets, to support ongoing Unit activities.
- Prepare and organise evidence bundles using the case management system, including redacting sensitive information for review by the Independent Decision-Making Body.
- Communicate with specific Inquiry staff and the Solicitor to the Inquiry on administrative and case-related matters as needed.
- Keep detailed records of all communications related to the Inquiry and ensure the Unit is regularly updated.
- Attend meetings with key stakeholders like the Legal Services Board and Solicitors Regulatory Authority, taking and distributing accurate notes.
- Coordinate with third parties, such as tribunals, witnesses, and legal representatives, to ensure the smooth progression of cases.
- Schedule and organise meetings for the Unit, including internal meetings and external sessions with stakeholders.
- Take and distribute minutes from meetings with legal advisors, barristers, and other external contacts.
- Provide general administrative support, including managing casework tasks, preparing hearing bundles, and liaising with counsel and witnesses, often under strict deadlines.
- Handle inquiries via the central mailbox, draft correspondence, and manage routine telephone inquiries.
- Process invoices and purchase orders and maintain financial records using the organisation's finance system.
- Collaborate closely with other administrative teams, particularly those supporting the Independent Decision-Making Body.
- Assist in managing incoming communications and provide general support for the Unit, ensuring smooth day-to-day operations.
- Provide administrative support to the Senior Case Officer, Case Officer, and Director as required.
To be considered for the role, you will have the following skills, knowledge, and experience:
- Proven administrative experience, including managing mail, handling correspondence, drafting letters, managing records, and responding to telephone inquiries.
- Strong skills in both electronic and physical file management.
- Experience in effective diary management.
- Experience working in a regulatory, public service, or comparable sector, ideally within a professional body related to the legal profession.
- Familiarity with the legal profession or legal training, particularly understanding regulatory frameworks and case management processes.
- Experience updating databases and preparing case bundles.
- Knowledge of financial processes, such as invoicing and reconciliation
- Strong customer service abilities.
- Proficiency in IT, particularly Microsoft Office (Word, Excel, Outlook).
- High level of accuracy and attention to detail.
- Ability to work independently and manage tasks without supervision.
- Resilience and ability to work effectively under pressure.
- Strong written and verbal communication skills.
- Proactive and self-motivated with the ability to take initiative.
- Excellent organisational skills, with the ability to prioritise tasks and manage conflicting demands.
The successful candidate will be organised, detail-oriented, adaptable, and comfortable working both independently and as part of a team. They will have strong administrative skills and the ability to manage workloads under pressure, ensuring that all tasks are completed efficiently and to a high standard.
How to Apply:
To apply for the Senior Administrator role, please reply and upload your CV quoting reference SOH81490 and we can provide more information to you.
We eagerly await your response.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Do you want to help build a world where no one feels lonely or left behind?
Do you enjoy digital outreach to connect communities of all kinds?
Do you believe everyone should know how to connect with their community?
If you answered yes to all of the above, this could be the role for you!
We’re looking for a Marketing & Communications Administrator with experience and enthusiasm for community outreach to join a well-established and vital organisation. The Marketing & Communications Administrator reports to the Senior Manager – Children & Community and works in a team alongside the Community Development worker to build and enhance all of T&T’s work. The part-time role combines business and creativity to maintain Time & Talents’ voice and presence, connecting with local children, families, adults and older people in the Bermondsey and Rotherhithe areas – that is to say, all of our neighbours! If you are a good communicator, flexible and able to take initiative, this is a fantastic opportunity for you. What we do Time & Talents is a lively, busy community centre in the heart of Rotherhithe, London SE16. Set in a leafy heritage building, and ‘T&T2’, our second venue in Surrey Quays Shopping Centre, we offer something for everyone. With a history of 137 years of supporting people of all ages in Rotherhithe and Bermondsey, we bring people together for mutual support, fun and friendship, with a wide range of services and activities for older people and other adults, along with children and families’ programmes and a range of volunteering projects.
The role
In this role, your key responsibilities will include:
• Maintain social media accounts, website, regular newsletters and promotional materials in close collaboration with programme teams
• Collaborate with management team to create effective, engaging reports to a range of funders and other stakeholders
• Lead on community fundraising initiatives with management team support
• Maintain a unified tone and thematic approach across all media and marketing platforms
About you
You are passionate about the power of community to connect and support people, and you like to work in collaboration with others. You have strong written communication skills and a keen eye for creating visually-appealing, engaging content. You’re flexible, accountable, take responsibility, are highly organised and skilled in multitasking and balancing priorities.
About us
We are an energetic, experienced, and passionate team of 17, with a strong sense of shared purpose and a lively sense of humour. You’ll have the chance to make a big contribution to a growing, ambitious and innovative organisation which has doubled its reach and impact in recent years. This role is 22.5 hours per week, with flexibility for regular evening and occasional weekend working. Time & Talents is wholly committed to inclusion and diversity, and to building a culture and environment where everyone is appreciated for the unique person that they are. We actively encourage applications from a broad range of backgrounds and experiences.
If you would like an informal chat about the job, please email recruitment @ timeandtalents. org. uk with your phone number and a suitable time for us to call. The closing date is 09:00 Monday 7 th October.
All applications to be submitted online through CharityJob. Send a CV and a cover letter of no more than
two sides of A4, explaining why you want the job and how your experience relates to the job description
and person specification.
IMPORTANT: We’ll use cover letters to assess applications alongside CVs. Please ensure you take the time
to include a well-written cover letter as detailed above. We won’t assess applications without one.
INTERVIEWS: Interviews will take place the week commencing 21 October.
Key Details
Salary: £37,400 per annum with generous benefits including 25 days annual holiday plus public holidays, enhanced pension contribution, private medical health insurance, life assurance, and flexible/hybrid working.
Hours: 35 per week over 5 days (we would also consider applicants who wanted to do 4 days a week on a pro-rata basis)
Contract type: This is a full-time role. Some flexibility on hours may be available.
Location: Hybrid working with office in central London and options for flexibility to work from home. The postholder will be expected to attend our central London office regularly.
About the Role
GLP has a new, cutting-edge tech stack and we’re keen to use it to deliver sector-leading campaigning work. Our data team consists of an engineer, an analyst, and this role.
As a team you’ll work to build a data platform that helps the organisation achieve its goals. That means giving colleagues timely and valuable insights, and building systems and models to help automate and optimise our marketing and campaigning work.
The link to our job pack which includes the full job description, personal specification, Good Law Project values, and structure chart can be found below. Alternatively, click "Apply via Website" to view the job pack on our website.
What we're looking for
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Experience in using Salesforce CRM as an administrator
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Experience in developing reporting, incorporating multiple criteria based on ever changing requirements
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Experience analysing data
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Experience using data management tools and techniques including Microsoft Excel (pivot tables, formulae, data manipulation and presentation)
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Experience solving difficult data problems
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Experience of working with data protection guidelines
What we do
- Good Law Project (GLP) is a not-for-profit campaigning organisation which holds power to account and fights for a fairer, greener future. We believe in people-powered justice.
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We had a primary role in overturning the prorogation of Parliament in 2019. We successfully challenged the Government’s operation of a fast track ‘VIP lane’ for awarding lucrative PPE contracts to those with political connections and our campaigning played a key role in the Met Police opening an investigation into Boris Johnson over the Partygate scandal. In July 2023, we forced the Government to accept that its flagship Net Zero strategy is unlawful and to develop a better plan.
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Our close-knit team of staff work across three core areas: campaigning, legal and operations. We are nimble and reactive to external events which means Good Law Project suits people who thrive in a fast-paced, at times quite pressured environment. You must share our passion for upholding democracy, protecting the environment and ensuring no one is left behind. Our culture is one of openness and innovation which encourages all staff to pitch ideas and influence the organisation’s direction. We are brave, honest and decisive – those are Good Law Project’s values. We recognise the value of our employees, individually and collectively, and are committed to investing in their welfare and development.
- See our website for more about what we do.
How to Apply
To apply for this role, click on "Apply via Website" to be redirected to our website where you will be asked to complete an online application form and upload your CV.
Contact
If you have any questions about this role, please email the contact details in the job pack below. Or click "Apply via Website" to view our contact details on our website.
The client requests no contact from agencies or media sales.
We have an opportunity for a highly organised individual to join our Quality Team, as a Quality Administrator. With proven skills and experience of using IT, excel and databases related to administrative tasks to support the wider organisation. You will play an essential role with supporting the team and the service operational teams.
You will be the first point of contact for teams who need support with any case management system queries, incidents and accidents and any data related queries. Strong customer service skills are essential for this role. You will be adaptable and able to work in an agile environment to support the team meet deadlines and reporting cycles.
The weekly working hours are 37.5 hrs, to be completed between 9am-5pm Mon- Fri. This is a hybrid based role with two days a week completed at our national office.
This advert may close early if enough applications are received.
The client requests no contact from agencies or media sales.
We are looking for an experienced and proactive Administrator with good organisational skills, an eye for detail and people skills to join us at The Royal College of Radiologists (RCR), a medical charity focussing on supporting doctors to deliver medical imaging and cancer services.
This is an exciting opportunity to join the high performing RCR Exams Quality Team. In this varied role the Examiner and Committee Administrator will be high functioning and able to multitask to support and service the RCR’s exam committee meetings. You will provide secretariat support for committee as well as organising facilities, travel, accommodation, dinners, and expenses as well as manage the examiner recruitment, induction and training process.
The successful candidate will be a good communicator, able to work collaboratively with colleagues, examiners, and chairs of relevant committees. With excellent administrative skills it is important that the successful candidate has a commitment to providing a professional, friendly and proactive service.
What you will do:
- Coordinate committee meetings in person, online or hybrid routinely or as when needed.
- Prepare committee agendas, source papers for timely circulation.
- Keep accurate records including updating the CRM and website.
- Manage examiner recruitment materials, acting as main point of contact for applicants.
- Support examiners with travel and accommodation bookings.
- Evaluate and grow our examiner appreciation work.
What you will need:
- Experience providing high quality support service.
- Experience in providing administrative support and managing administrative processes.
- Good working knowledge of Microsoft packages.
- Good organisational skills.
- Effective interpersonal skills.
If you are an enthusiastic team player, passionate about administration and understands the importance of the support you will provide then please find out more about the role, the RCR and instructions on how to apply by visiting the RCR website and reading the candidate pack.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (40% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Job Title: HR Administrator
Salary: £29,071 per annum + £3,276 per annum London Weighting
Hours: Full Time, 37.5 hours per week (open to flexible working/4 days a week)
Contract: Permanent
Based: Whitechapel HQ (office based, 1 day remote working possible)
Deadline: 23:59, Wednesday 2 October 2024
Interview Date: TBC, w/c 14 October
Citizens UK
Citizens UK is a people power alliance of diverse local communities working together for the common good.
Our mission is to develop leaders, strengthen civic organisations and make change. Our 550 member communities are deeply rooted in their local areas and connect every day to the lives of hundreds of thousands of people. Through the method of community organising, we enable people experiencing powerlessness to develop their leadership and come together with the power and strategy to make change.
This leads to hundreds of neighbourhood improvements - from zebra crossings outside primary schools to renovated public toilets in cemeteries. And it leads to some of the biggest campaign impacts in the UK, such as winning over £2 billion of wages through the UK Living Wage campaign, securing a legal cap on the cost of credit to control exploitative lending, and ending the detention of children for immigration purposes. We enable local campaigns to grow into large-scale social change projects such as the Living Wage Foundation, Parent Action, and Sponsor Refugees, that form an integral part of our theory of change. The most prominent of these is the rapidly growing Living Wage Foundation with a network of over 14,000 accredited Living Wage Employers across the UK.
Purpose
The HR Administrator role is an excellent opportunity for someone with HR or admin experience, who is interested in starting/progressing an HR career and looking to gain experience in a friendly but busy small HR team. The role provides a day-to-day HR admin service to employees and HR admin support to the part time HR team (two HR Business Partners and the Head of People & Development). The HR Administrator will be involved in using an HR and payroll system, ADP, and have an important role in the employee lifecycle processes e.g., DBS checks, recruitment, onboarding, compliance, payroll, appraisals, and have day-to-day responsibility for the HR and Recruitment Outlook mailboxes.
Main Responsibilities
Working in the HR team, reporting to a HR Business Partner, your main responsibilities will cover:
Contribute towards the achievement of CUK and its strategic objectives
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Provide high standards of HR admin support to Citizens UK stakeholders.
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Play an important role in introducing new and improving existing HR processes for a better HR service delivery and employee experience.
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Be proactive in supporting the HR team in various streams of work to achieve the HR Business Plan.
Achieve work targets effectively
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New Starter Onboarding Process: creating documents for HRBP approval (offer letters and contracts), ensuring all starter paperwork is returned, requesting and tracking the return of references, right to work checks, and setting up new starter compliance training.
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Leavers: leading on leaver admin process, ensuring it is completed in timely manner.
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Recruitment: becoming an expert user of Applied, our applicant tracking system. Advertising jobs (on Applied and external jobsites), arranging interviews and supporting colleagues with recruitment queries.
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Invoicing and Credit Card Reconciliation: processing invoices on Finance system, Kissflow and the monthly credit card reconciliation for HR transactions.
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Payroll - accurately updating and maintaining ADP, the HR & Payroll database. Uploading documents, running reports. Supporting HRBPs with payroll queries.
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Regularly updating and auditing other HR data to ensure information is up to date (e.g., pensions data, new starter training, wellbeing data).
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Employment checks: maintaining the DBS list and processing DBS checks for existing and new staff.
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SharePoint: maintaining HR Self Service folder, ensuring documents are up to date.
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Appraisals: ensuring appraisal forms are logged and uploaded to ADP.
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Probation: Managing the probation period process
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Minute taking at HR/relevant meetings and sharing with colleagues.
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Supporting the team with ad hoc tasks as required and undertaking any task that may be requested from time to time that may be consistent with the nature and scope of this post.
Learning and expertise
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Using admin skills and knowledge effectively and be committed to HR related continuous professional development.
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Providing Citizens UK stakeholders with advice on HR admin process.
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Taking proactive steps and be keen to learn processes and develop HR related knowledge.
Develop and manage relationships across the organisation and externally
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Arrange HR Inductions with HRBPs and new joiners.
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Manage HR calendar, ensuring meetings are arranged with HRBPs and Head of People & Development, as requested.
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Organising quarterly Citizen UK Group Induction.
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Preparing contracts/offer/variation/probation letters for team to approve.
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Ensuring HQ team is informed of joiners/leavers e.g., Facilities, Finance.
Communications
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Day to day responsibility for the HR and Recruitment Outlook inboxes, responding to routine queries and forwarding queries to HR colleagues.
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First point of contact for recruitment queries from candidates, forwarding them to the appropriate HR colleague or hiring panel as necessary.
Knowledge Management
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Understanding, handling, and managing data GDPR compliantly and keeping up to date with new legislation.
Generate income and resources
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Taking responsibility for the careful use and stewardship of Citizens UK’s resources.
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Using admin systems to track income/ resources accurately e.g., HR credit card cost tracker.
Safeguarding, Health & Safety
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Reporting on potential risks as they emerge to the appropriate colleagues in line with existing procedure.
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Organising and tracking employees’ compliance training.
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Proactive in maintaining own wellbeing at work.
Please note the above duties are not exhaustive and the successful candidate will be required to perform addition tasks as reasonably requested.
Person Specification
(D) Desirable, (E) Essential
Qualifications
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CIPD Level 3 Qualification (D)
Experience
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Previous admin or office-based experience (E)
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Previous HR Experience (D)
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Experience of using HR systems (D)
KEY SKILLS AND KNOWLEDGE
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Intermediate level IT skills including MS Office and Excel (E)
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Attention to detail (E)
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Able to work well as part of a team, and maintain effective communication with colleagues (E)
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Ability to deal with others in a professional manner (E)
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Good written and verbal communication skills (E)
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Good organisational and time management skills (E)
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Knowledge of GDPR and Data Protection principles (D)
PERSONAL QUALITIES & VALUES
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Commitment to the values of Citizens UK (E)
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A self-starter with ability to take initiative and work independently (E)
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Keen to build career in HR (D)
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Strong team worker (E)
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Reliable and able to use discretion and maintain confidentiality on sensitive matters (E)
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Self-motivated, accountable, and adaptable (E)
Job Title: Social Welfare & Digital Support Adviser
Accountable To: C.E.O
Responsible To: Advice Services Manager
Working Hours: 35 hours per week (Full-Time)
Salary: £31,000 per annum (Including London Weighting)
Location: Limehouse Project, Unit 2, 789 Commercial Road, London E14
PURPOSE OF THE JOB:
As a Social Welfare & Digital Support Adviser, you will play a key role in providing comprehensive advice, casework support, and digital support to the residents of Tower Hamlets. As a dedicated and empathetic Social Welfare Advice & Digital Support Adviser, your role will be essential in empowering individuals with complex and multiple needs, helping them navigate the intricacies of the welfare benefits system and access the financial support they deserve. Additionally, you will provide vital digital support to enable clients to manage their welfare claims online, enhancing their digital confidence and independence. Through a holistic approach that incorporates social, cultural, financial, and digital issues, you will address the diverse needs of our clients, ensuring they receive well-rounded support and are equipped to navigate the online systems essential to managing their welfare benefits.
KEY DUTIES AND RESPONSIBILITIES:
- Holistic Client Assessment and Support - Conduct detailed, confidential interviews with clients, applying a holistic approach to assess their needs for advice and support, including digital needs.
- Comprehensive Needs Assessment - Assess various aspects such as financial situation, social welfare entitlements, debt, digital literacy, and other significant issues affecting clients and their families.
- Digital Support - Provide guidance to clients in accessing and managing welfare benefit claims online. This includes assisting clients with online Universal Credit applications, managing online accounts, and building their digital skills for greater self-sufficiency.
- Advice and Casework - Provide high-quality advice and casework support on all social welfare benefits such as Universal Credit (UC), Disability Living Allowance (DLA), Personal Independence Payment (PIP), Attendance Allowance (AA), Council Tax Reduction (CTR), Discretionary Housing Payments (DHP), Carer's Allowance (CA), Housing Benefits (HB), legacy benefits and travel-related services such as blue badge/freedom passes, unemployment benefits, and other welfare benefits. This includes offering digital assistance where needed.
- Application Assistance - Assist clients in completing application forms, mandatory reconsideration, appeals, and other paperwork related to social welfare benefits, money and debt, funding, and grants, both in person and online.
- Tailored Client Support - Ensure that services are adapted to the needs of each client, considering communication, digital abilities, understanding, and vulnerabilities, while supporting their navigation through online platforms.
- Financial Advice & Support - Provide advice on income maximisation, debt management, budgeting, savings, and accessing financial support, empowering clients to achieve financial independence, including offering digital tools to help manage finances.
- Client Involvement - Through clear communication and consultation, ensure clients are involved in resolving their social welfare issues, including welfare benefits, debt, and money management, and are kept informed on the progress of their case, particularly regarding digital aspects.
- Digital Training and Confidence Building - Assist clients in developing digital skills to independently manage online claim forms, journals, and accounts, ensuring they are well-equipped to navigate online welfare systems.
- Compliance and Quality Standards - Provide advice and casework support that adheres to the Advice Quality Standard (AQS) and digital best practices.
- Digital support and Case Management - Use the Lamplight database system to organise and manage client support, including digital support case recording and compliance with LHP’s case management procedures.
- Monitoring and Evaluation - Contribute to project monitoring and evaluation by providing data on digital support & financial outcomes and also producing evaluative reports for the Advice Services Manager, focusing on digital engagement and success.
- File and Data Management - Maintain accurate digital records of client interactions and stay updated on social welfare policies, regulations, and digital support systems.
- Community Engagement and Partnerships - Liaise with local authorities, health services, and community organisations to support clients, including digital outreach and awareness-raising activities.
- To liaise with other agencies and develop strong working relationships to support clients effectively, including partnerships with GP surgeries.
· Deliver advice sessions at the LHP office, GP surgeries, and other outreach venues, raising awareness of available support services.
· Participate in borough-wide forums and activities to develop relationships with other organisations and enhance community awareness.
- Client Relations and Safeguarding - Build trustful relationships with clients, ensuring safeguarding and digital support considerations are fully met.
- Professional Conduct and Team Participation - Maintain confidentiality, adhere to equal opportunities, and observe LHP policies, including digital inclusion strategies, while participating in team meetings to share knowledge and best practices.
- Health and Safety - Ensure adherence to health and safety regulations, particularly around digital workspaces and client interactions.
GENERAL RESPONSIBILITIES:
1. To support the Limehouse Project’s overall goals and vision.
2. Carry out day-to-day general administrative duties that are vital to the smooth running of the services and specific project-related work such as responding to letters, doing follow-up work, etc, and its online appointment sheets for LHP and external partners.
3. Attend Limehouse Project staff meetings regularly.
4. Carry out such other duties, as the LHP manager and management committee shall from time to time require.
5. Keep up-to-date by undertaking further study or training, as may be necessary or which may be required by LHP and which contributes to the provision of an effective service.
The duties laid down in the job description may change following a review and consultation between the post-holder and line manager.
Please see the full job desription and specifications and apply via the webiste with the full application forms.
The client requests no contact from agencies or media sales.
About Us
Young Life International is a fast-growing Christian charitable organisation. Our aim is to share the message of Jesus with young people all over the UK. We do this through building relationships with them and earning the right to be heard.
Our Operations team strives to help our staff and volunteers to thrive by anticipating, developing and delivering excellent operational services and our HR team focusses specifically on making staff and volunteers feel cared for, valued and supported.
About the Role
As the HR Administrator you will build good relationships with the wider staff team and be a friendly and knowledgeable source of advice for all queries relating to employment, leave recording, recruitment and leaving processes. You will support the HR Manager with day to day tasks, such as collation of payroll materials, recruitment tracking and maintenance of staff files and records. As a key member of the team, you will be the primary user of many existing processes, and will be able to identify when and how systems need developing or updating to be more efficient.
About You
You are passionate about people's wellbeing and understand that people work best when they are given the opportunity to do what they love and can be successful in. You appreciate order and logical systems and processes and are skilled at both using those systems and explaining them to others. You thrive on knowing you are using both your organisational skills and your relational skills to support others.
More Details and How to Apply
Download the Application Pack for the followng information:
- Welcome from the Operations Director
- How this role fits into the wider YLI and Operations Team
- Full Job Description and Person Specification
- Details of how to apply online (application form)
- Deadline and interview dates
- YLI Faith and Conduct Policies - check we're in alignment with one anothers beliefs
Applications should be received by: 8am, Wednesday 23rd October
We will respond to all applications we receive, by the 1st of November.
Interviews will be held on Monday 4th and Tuesday 5th November.
We are also actively seeking a new part-time Finance Administrator. If you'd like
to apply for both roles, please state this in your application form in the "job role you
are applying for" section.
Introducing adolescents to Jesus Christ and helping them grow in their faith.
The client requests no contact from agencies or media sales.
Job Title: Energy Efficiency Adviser/Caseworker
Accountable To: The C.E.O
Responsible To: Advice Services Manager
Working Hours 21 hours per week (3 days)
Salary: £19,530 per annum (Including London Weighting)
Location: Limehouse Project, Unit 2, 789 Commercial Road, London
E14 and Other outreach venues across the borough
PURPOSE OF THE JOB:
The purpose of this job is to provide energy efficiency advice and casework-level support to individuals and families living in low-income households and facing fuel poverty. The primary goals of the project are:
1. Raise Awareness & Energy Savings - Educate vulnerable local communities, who may lack prior knowledge, about strategies for reducing energy costs and achieving long-term energy and financial savings. The aim is to empower individuals with practical energy-saving techniques and encourage grassroots peer learning within these communities to help spread survival strategies.
2. Energy Advice & Fuel Debt Support - Offer detailed guidance on energy management, including addressing fuel debt issues, to help clients understand their fuel usage in the context of their overall financial situation. This includes enabling individuals to make informed decisions about energy consumption and related financial matters.
3. Assist Vulnerable Communities in Energy Crisis - Equip particularly vulnerable households with the skills necessary to cope with the growing crisis in household energy debt, as consumption rises sharply. This involves preparing communities to manage their energy usage and finances more effectively in the face of increasing energy costs.
4. Income Maximisation & Benefits Awareness - Help raise awareness about entitlements and assist clients in claiming relevant benefits to maximise family income, ultimately helping them manage energy expenses more sustainably.
KEY DUTIES AND RESPONSIBILITIES:
- Holistic Client Assessment and Support - conduct detailed confidential interviews with clients, applying a holistic approach to assess their needs for advice and support.
- Compliance and Quality Standards - Provide energy efficiency advice and casework support that adheres to the Advice Quality Standard (AQS).
- Comply with AQS case management and case recording procedures and processes, contributing to the delivery of high-quality advice and casework, and the collection and reporting of statistical data as required to enable accurate evaluation of the impact of the service and reporting to funders.
- To be responsible for delivering high-quality one-to-one advice and casework on energy efficiency - targeting our food hub participants and other local residents who are on low income.
- To raise awareness and assist people without any previous awareness/knowledge of how to save on energy costs and develop long-term energy and monetary savings within their homes.
- To facilitate and deliver monthly Switching Off Poverty workshops/talks/group sessions about fuel poverty; how to identify at-risk local residents; what tools/assistance is available; and how to impart help and guidance following the end of the programme - these workshops aim to enable participants to access tools and develop the new skills required to help them monitor, track, record, and understand their household fuel use and bills.
- Provide advice and assistance through a range of channels; Face-To-Face, Telephone, Teams/Zoom, WhatsApp as well as via email/letter.
- To ensure that the service offered is tailored to the needs of clients and takes into account the particular needs of each individual, including issues around communication, understanding, and vulnerability.
- Through clear communication and consultation, ensure that clients remain involved in resolving their energy debt, benefit, and money management issues and are kept informed on the progress of their case throughout our work with them.
- To provide advice and support around energy efficiency and money management; income maximisation; budgeting; saving; debt and understanding and accessing appropriate financial products.
- To effectively use the database system (Lamplight) to organise and manage client support and to take on issues (as cases) for the client that may have issues with billing and metering problems. Take up complaints and provide grant-assisted schemes. All work is to follow the file LHP’s management procedure.
- To be responsible for the delivery of an agreed annual project plan, meeting targets and milestones for the Energy Efficiency advice service.
- To liaise with other agencies and develop and sustain good working relationships with those agencies.
- To be responsible for maintaining project files with evidence of project outputs and milestones.
- Supported by the Advice Services Manager and members of the team, you will collectively develop relationships with other organisations by attending various borough-wide forums and raising awareness.
- To be responsible for preparing the quarterly project monitoring report to send out to the funder and ensuring progress against milestones and achievement of agreed targets are being met.
- To contribute to the monitoring of the project and provide quarterly and annual monitoring data and evaluative reporting to the Services Manager for dissemination to the Funders.
- To establish and maintain warm relations of trust and cooperation with clients in keeping with the Limehouse Project ethos.
- To remain alert to issues relating to capacity, client understanding, and safeguarding issues when working with clients and promptly consult with the Advice Services Manager regarding any areas of concern.
- To respond to clients’ file reviews, take action and follow the key date task diary on the LHP database system.
- To strictly adhere to all LHP policies, in particular those on confidentiality, equal opportunity, case recording, file management policy, etc. Strictly follow the AQS Quality System e.g. clients’ filing system, monitoring system, referral system, etc, and keep them up to date.
- Community Engagements and Partnerships – Liaising with other agencies, such as local authorities, health services, and community organisations, on behalf of clients.
- To liaise with other agencies and develop strong working relationships to support clients effectively, including partnerships with GP surgeries.
- Deliver advice sessions at the LHP office, GP surgeries, and other outreach venues, raising awareness of available support services.
- Participate in borough-wide forums and activities to develop relationships with other organisations and enhance community awareness.
- To observe all rules relating to Health and Safety.
GENERAL RESPONSIBILITIES:
1. To support the Limehouse Project’s overall goals and vision.
2. Carry out day-to-day general administrative duties that are vital to the smooth running of the services and specific project-related work such as responding to letters, doing follow-up work, etc., and its online appointment sheets for LHP and external partners.
3. Attend Limehouse Project staff meetings regularly.
4. Carry out such other duties, as the LHP manager and management committee shall from time to time require.
5. Keep up to date by undertaking further study or training, as may be necessary or which may be required by LHP and which contributes to the provision of an effective service.
The duties laid down in the job description may change following a review and consultation between the post-holder and line manager.
PLEASE APPLY VIA OUR WEBSITE, USING THE APPLICATION FORMS.
The client requests no contact from agencies or media sales.