Fundraising Manager Jobs in Dundee

SOS Children’s Villages UK is part of a global federation, which exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. We are the world’s largest non-governmental organisation focused on supporting children and young people who don’t have, or who are at risk of losing, parental care.

We are now looking for a UK-based Senior Supporter Experience Officer for:

• Campaign & Content Management – Oversee retention campaigns, supporter materials, and content planning, ensuring effective engagement.
• Donor Journey Development – Plan and implement multi-channel donor journeys to enhance supporter experience and retention.
• Data & Insights – Use analysis and segmentation to improve donor engagement and campaign effectiveness.
• Supplier & Stakeholder Coordination – Work with internal teams, external agencies, and suppliers to deliver high-quality supporter communications.
• Compliance & Best Practice – Ensure all donor journeys and campaigns meet GDPR, fundraising regulations, and industry best practices.
• If you are a detail-oriented and self-motivated person, with excellent communication and multi-tasking skills, looking for an essential role within a friendly, flexible, and supportive team, then this could be for you!

To Apply

Please read the full Candidate Pack attached which contains the entire job description and person specification and submit a copy of your CV and a covering letter.

The deadline for applications is Monday 24th February, 9.00 am UK time. We reserve the right to close the application process early if a successful candidate is found.

Please note: The post-holder must be UK-based. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.

Recently named Charity of the Year by Just Giving Awards 2022, we’re committed to moving further, faster to accelerate change for everyone affected by a brain tumour. Brain tumours kill more children and adults under 40 in the UK than any other cancer. We know that a cure can’t wait.

The Community Fundraising Team is an integral part of the Charity Fundraising Portfolio, by supporting a diverse range of inspiring supporter led fundraising activities. It is an exciting time to join the Team, as we plan for 25/26.

You will be one our 6 Regional Community Fundraisers, based across the UK. Covering the South & South East region, you will focus on our key audiences of Individuals, Supporter Groups, Community organisations, Regional Corporates & Volunteers. Through the provision of exceptional stewardship & fundraising support, you will engage the community, maximising opportunities to raise funds in the Region. You will make the most of your boundless energy & creativity to inspire our community and will be the regional driving force, ensuring our Supporter Groups continue to thrive, & our annual Community Fundraising Campaigns including, The Big Bake & Twilight Walk Own Walks are a success.

You will be passionate about the Role and in supporting the delivery of our strategic plans and objectives across the Region.

WHO WE'RE LOOKING FOR:

You’ll be a talented and highly motivated individual with a proven track record in community fundraising. With a “can do” approach, passion and enthusiasm, you’ll inspire and motivate our supporters. You will work tirelessly to ensure that they receive the best possible experience and see themselves as an integral part of our community. You will be confident in juggling a myriad of competing priorities and work well under pressure to meet deadlines. With exceptional communication skills & the ability to build relationships with a range of stakeholders, you will be creative & agile in your approach in making the most from a fundraising opportunity.

KEY ACCOUNTABILITIES:

• Developing & implementing a Regional Community Fundraising Strategy 25/26.
• Achieving agreed regional fundraising KPIs & contributing to the overall delivery of annual fundraising budgets and targets.
• Recruiting, building and maintaining relationships with the Community across the Region. Aiming to increase their fundraising and encourage their ongoing participation in events and activities. This may be through community fundraising or using our fundraising products or initiatives.
• Recruiting, training and managing a network of regional volunteers who will support activity in the Region.
• Working collaboratively across the wider Charity Team to identify fundraising opportunities & maximise income in the region.
• Keeping our CRM fully up to date with information about our supporters and their activities. Using that data to understand what motivates our supporters in order to provide excellent stewardship.

Railway Children is looking for a Supporter Experience Officer to cover maternity leave and be responsible for implementing our supporter engagement strategy.

About you:

The Supporter Engagement Officer is an integral role in the public fundraising and engagement team, continuing to develop our individual giving income streams and ensuring that our supporters feel valued and understand the amazing impact they have.

This is a great role for someone who is equally as comfortable analysing details in data as they are coming up with creative ways to engage our audiences. You’ll have a proven ability to grow income from individual donors while having the supporter’s needs at the heart of every interaction.

The role entails delivering supporter communication journeys across a range of channels and audiences so that we deliver excellent supporter care to all donors ensuring that their relationship with Railway Children is enhanced, their support retained and lifetime value maximised.

Job Title:  Data and Insight Manager

Department:  Fundraising and Development

Reports to:  Head of Supporter Engagement

Direct reports:  Supporter Engagement Administrator

This role will also oversee agency resource.

Location: Home based, with occasional travel to offices in London and Lingfield, Surrey

Salary: £36,780 - £41,176 depending on experience (FTE per annum). 

Hours:  30 hours per week

Contract: Permanent, all year round

Closing Date: 13th February 2025

Young Epilepsy and St. Piers is committed to safeguarding and protecting our children and young people and promotes the welfare of all learners.

As part of our safer recruitment process and in line with Keeping Children Safe in Education 2022, online searches will form part of this process. 

An Enhanced Disclosure with relevant Barring Service checks and full referencing will be required before employment can commence.

Your Role

Are you passionate about driving data-driven change and improving the lives of children and young people with epilepsy? Join the team at Young Epilepsy and take on an exciting new role leading data and insights within fundraising and development.

As Young Epilepsy's expert in data and analysis, you will be responsible for delivering clear, actionable insights that enhance our understanding of our audience and inform decision-making. You’ll play a key role in helping us become a more data-driven, audience-focused department that drives income growth and insight across fundraising and development.

Key responsibilities include:

1. Lead the delivery of Young Epilepsy’s fundraising and development insight.

2. Develop and deliver a strategic fundraising and development insight approach.

3. Oversee and optimise the CRM database, including improving KPI tracking and reporting functionality.

4. Lead data analysis efforts and recruit/manage an agency for segmentation, benchmarking, and insights.

5. Drive an audience-focused culture, interpreting data to inform income generation, campaigning, and marketing.

6. Manage and improve data processes, automations, and digital technologies to enhance efficiency.

What we need from you

- Significant experience in supporter-focused roles, with a strong understanding of data analysis and CRMs

- Proven success in using supporter/customer data to enhance marketing or fundraising efforts

- Expertise in data management, reporting, and ensuring compliance with statutory requirements

- Strong stakeholder management with the ability to communicate complex insights clearly

- Highly analytical, data-driven mindset with excellent project management and Excel/Office 365 proficiency

- Collaborative, proactive, and passionate about the charity’s aims, with strong time management and problem-solving skills

 Your benefits

• Comprehensive training and professional development opportunities
• Generous annual leave
• Occupational pension scheme
• Subsidised dining room
• Gym membership options (on and off-site)
• Your Rewards, giving you access to nationwide discounts and benefits
• Free parking on campus
• Access to a working farm and horticultural area

We are accessible by bus, by train via the East Grinstead branch of the Oxted Line and by car

About us

Young Epilepsy is the children and young people’s epilepsy charity. Our purpose is to create a society in which children and young people with epilepsy are enabled to thrive and fulfil their potential. A society in which their voices are respected, and their ambitions realised.

We work with children and young people across the country, as well as many of those people and organisations who shape their lives - parents, health and care professionals, researchers, teachers, policymakers and more.

Informed by young people and drawing on our strong legacy of expertise in education, health

and research, we have developed and published our 2020-2025 strategy. This focuses our work around 3 key offers: health and research, voice and support and St Piers special education. Within these key offers we aim to:

• Coordinate research that improves diagnosis and treatments, and deliver cutting-edge health services
• Campaign for children’s rights, supporting them in school and college and providing innovation tools, information, and practical help for living day-to-day life
• Provide an innovative and creative environment for children and young people with epilepsy, autism, and severe learning difficulties.

 No agencies please 

Young Epilepsy strives to employ people that reflect the community it serves; therefore, applications from minority groups and people with disabilities are particularly welcomed.
Young Epilepsy is the operating name of the National Centre for Young People with Epilepsy. Registered Charity No: 311877 (England and Wales).

If you do not hear anything within two weeks of the closing date, please assume you have been unsuccessful..

Young Epilepsy is the operating name of the National Centre for Young People with Epilepsy. Registered Charity No: 311877 (England and Wales).

Effective and compelling communications are vital to our growth: HIWCF are seeking an experienced Communications professional to help deliver our aspirational plans.  We want to significantly grow our endowment and this role will ensure our profile with our potential donor audiences significantly increases, ensuring that our Philanthropy Manager, CEO and Development committee are knocking on open doors - and that they have the marketing assets they need when they get through those doors.If you have worked within or alongside a fundraising or development team; you can think strategically about using communications to enable our aspirations for growth; you can communicate compellingly to people from all backgrounds in all formats; and can produce communications content and materials of the highest quality, then we want to hear from you.

Pratham is one of the largest and most respected education charities in India. We developed a model that can teach a child to read and do basic maths in as little as 30 days for £14. We also have preschool, vocational and women's education programmes. We work closely with JPAL who have run a number of RCTs on our work, and it was also recomended as just one of three smart buys by the What Works Hub for Global Education.

We have strong support from the UK Indian diaspora and are in a period of significant growth, having tripled in size in three years. We now raise £1.5m a year and are ambitious to at least triple again. 

While you will work in a small, fully remote team daily, you will be part of the global Pratham network. The team in India has over 6,000 staff, and they raise $28m locally. Pratham USA has 14 chapters and produces around 12 galas annually, contributing to its $30m income. We have recently launched Pratham International, and we will work with them to reach more children worldwide in the years ahead.

The  Senior Grants Manager is a key strategic role focused on securing large grants for Pratham’s flagship Teaching at the Right Level (TaRL) program and vocational training work in India, while also supporting Pratham International’s expanding global initiatives.

You will play a vital role in building meaningful relationships with institutional donors, trusts, and foundations across the UK and Europe. With a strong evidence base underpinning our programs and global recognition of Pratham’s impact, this role offers significant scope for both growth and influence.

Direct Marketing Manager – Membership
Reference: DEC20243205
Location: Flexible in UK – Homeworking with occasional HQ meetings in Sandy SG19
Salary: £32,022.00 - £34,377.00 Per Annum
Contract: 12 months (Maternity Cover)
Hours: Full-Time, 37.5 hours per week
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave

We are seeking an experienced Direct Marketing Manager to join us for up to 12 months (maternity cover). You will lead the detailed planning and delivery of membership acquisition campaigns.

To be successful in this role you will need to demonstrate experience of planning and delivering mass-market income generation campaigns using direct and unaddressed mail, email and paid social media. You will also need to manage tracking and ROI reporting for your campaigns.

You will work as part of a very small direct marketing team with tight deadlines and approval processes.

This is a great opportunity to apply your skills to high-profile fundraising campaigns that deliver vital support for the conservation of birds and nature. Experience of working within charity fundraising and/or with membership products would be an advantage.

Essential skills, knowledge, and experience:

• Proven experience of planning and delivering end to end multi-channel direct marketing campaigns to hit income targets – must include direct mail not just digital channels
• Knowledge and understanding of direct marketing and fundraising compliance and best practice
• Strong creative understanding - able to assess the measures that will maximise response rates and write clear challenge and creative briefs
• Able to model/forecast the impact of channel choices or creative changes on potential campaign outcomes, manage and track costs and analyse impact and ROI
• Very high level of attention to detail, able to work under pressure, and adapt to meet changing circumstances as required

This is a Full-Time role for 37.5 hours per week. This is a maternity cover role for c.12 months.

You will work from home and will need a strong internet connection. You will occasionally need to travel to our HQ in Sandy, Beds (3-4 x per year)

Closing date: 23:59, Wednesday 19th February 2025
We are looking to conduct interviews for this position from 5th March 2025.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

The RSPB is an equal opportunities employer. This role is covered by Rehabilitation of Offenders Act 1974.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

As part of this application process you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.

No agencies please.

Overview

The Dash Charity is looking for a Development Officer to join our wonderful team.

This is an exciting opportunity to be part of a local domestic abuse charity with a huge influence and reach. For almost 50 years The Dash Charity has been supporting individuals and families experiencing domestic abuse, empowering women, men and children to recognise the tactics of abuse, break the cycle, and take back control of their lives.

We were one of the first charities in the UK to be awarded Leading Lights status for our Advocacy and Outreach Services by SafeLives, and pioneered healthy relationships workshops in schools over a decade ago.

We run three refuges that offer a sanctuary to women and children escaping violence and abuse, offering specialist children’s support and one to one support for women.

We’re now looking for an ambitious and dedicated individual to help us to secure essential funding to continue delivering our life-changing services into the future.

Role Purpose:

We are seeking an ambitious individual that cares about ending violence against women and girls, who is determined to make a difference for all adults and children experiencing domestic abuse. As The Dash Charity Development Officer, you will be responsible for seeking funding from trusts and foundations, to enable us to deliver life changing services and projects.

You will have excellent attention to detail and be willing to gain a strong understanding of how the charity works and the services we deliver by working closely with our frontline staff.

You will work with our Senior Management Team to understand the charity’s impact, identify funding opportunities, and contribute to strategic service development. You will have strong communication skills and be able to build good relationships with our funders.

There will be opportunities for future growth in this role, with the potential management of direct reports as we expand our team. Hybrid remote working with some attendance on-site at services in Slough, Windsor & Maidenhead to colaborate with colleagues.

Key Responsibilities:

• Fundraising: Develop and submit compelling applications to trusts, foundations, and statutory funders.
• Research: Conduct thorough research to identify new funding opportunities and cultivate long-term donor relationships.
• Strategy: Contribute to the grants fundraising strategy and assist in achieving organisational fundraising goals.
• Events: Support the coordination of events for trusts and major donors, and represent The Dash Charity at external meetings.
• Stewardship: Provide high-quality feedback and reporting to funders, ensuring strong and lasting relationships.

About you:

• Passion: A strong commitment to ending violence against women and girls and a dedication to The Dash Charity’s mission.
• Communication Skills: Excellent written and verbal communication skills, with the ability to craft persuasive proposals and reports.
• Attention to Detail: A keen eye for detail and the ability to produce high-quality work under pressure.
• Team Player: Ability to work independently and as part of a team, managing multiple priorities effectively.

Desired experience:

• Fundraising Experience: A background in trust and statutory fundraising, with a proven track record of meeting income targets.
• Research Skills: Proficiency in prospect research techniques and knowledge of the funding landscape.
   

How to apply:

Applications will be reviewed on a rolling basis, so we encourage you to apply as soon as possible. If you have any questions about the role, please do not hesitate to contact us.

To apply for this position, please review the full job description and then apply by emailing your CV and a cover letter to Nicola Miller, CEO.

Job Title: Head of Philanthropy & Partnerships Fixed Term Opportunity (Maternity Cover)  until March 2026

At the Canal and River Trust we know that our network of canals, rivers and reservoirs improve the lives of the more than 10 million people who visit each month, that our 2,000 miles of connected hedgerows, towpaths and waterways provide vital corridors for nature protecting biodiversity and providing landscape scale opportunities for improvement, and looking forward we know our work will be vital as we as a nation adapt to and mitigate the impacts of climate change.  And yet few people know we are a charity in need their support. This is about to change.

The Head of Philanthropy & Partnerships leads a team which inspires support and develops and sustains relationships with businesses, major donors, trusts and foundations and some statutory funders to help deliver the strategic ambitions of the charity. The team has substantial growth plans – and this role is to help shape and build that growth. It requires someone excited to deliver change and comfortable operating as a player – coach, delivering both leadership and hands on activity.

Location/base: This role will be based from home. Regular travel (approx. 2 days a week will be required for meetings with donors and team).

Vision and strategy

• Implement and refine the newly agreed Fundraising Strategy – positioning the team and driving improvements across the organisation to deliver to target.
• An inspiring and effective leader and line manager of a team. Setting objectives, conducting supervision meetings, and chairing team meetings.

Partnership working and relationship development

• Leading the team to build profitable, multi-year relationships with corporates, trust and foundations, and major donors; as well as personally developing your own portfolio of key strategic relationships.
• Supporting the team to build a strong prospect pipeline, developing compelling cases for support and engaging cultivation and stewardship plans.
• Responsible for managing your own portfolio of prospects and supporters with the capacity to make significant transformational gifts.
• Designing systems and procedures around cultivation, stewardship, and recognition to ensure the Trust maximises the potential of every relationship, seeking support from key internal stakeholders where appropriate.
• Ensuring a robust and sustainable philanthropy and partnerships programme – including excellent account and relationship management for current partners and a proactive approach to secure future supporters
• Develop relationships with Senior Volunteers including Trustees, Regional Advisory Boards and potentially Appeal Boards

Team Work

• Contribute fully to the fundraising management team, taking the lead on some key cross-team and cross-organisational activities.
• Collaborate with colleagues across the organisation to explore opportunities for income generation, in particular building on each team’s existing contacts and networks.
• Working with the Regional Teams to optimise income generation in philanthropy and partnerships from our enterprise and community engagement activities.

Outwood Looking

• Represent the organisation externally at a senior level.
• Keep abreast of sector developments and maintain an awareness of philanthropic trends, news, events and legislation particularly around fundraising compliance and regulation.

People & Budget Management

• The role will have responsibility for leading, motivating, mentoring and coaching and performance management of 9 colleagues
• Overseeing team deployment planning and management. Prepare, monitor and control the annual business plan and income budget.

Knowledge, Experience & Skills

• Excellent communication, networking and presentational skills
• Specific understanding of strategic corporate partnerships, high value trust and foundation relationships and giving from high net worth individuals.
• Flexible, creative and collaborative approach to work, able and willing to both lead and be a ‘hands on’ member of a team
• Experience of working for a multi-faceted organisation with a complex stakeholder environment and where voluntary income is not the dominant income source.
• A proven ability to develop and write persuasive and successful funding applications and partnership proposals for major donors, trust and foundations and corporates.
• Strong cultivation and stewardship experience, understanding the needs of potential and existing partners, whilst influencing and mobilising internal stakeholder to help secure and sustain long term high value support.
• Well organised with business planning and project management skills, with an ability to organise a busy workload and meet deadlines.
• Experience of budgeting, forecasting and planning

What we offer:

In addition to your salary of up to £75,000, you will benefit from a Car Cash Allowance and a competitive contributory DC Pension scheme arrangement, and numerous other employee benefits, including several salary sacrifice benefits.

At the Trust we care passionately for our waterways, and as importantly, for those who look after and use them. We strongly believe that a diverse workforce brings with it a diversity of ideas, thinking and ways of working which enhances what we do as a Trust. We are striving to represent the diverse communities that we are a part of and welcome applicants from across all sectors of the community.

All candidates will be treated on the basis of their merits, skills and abilities and solely by being assessed against the requirements for the job.

When you join the Canal & River Trust you become a member of an engaged team working to preserve our heritage for future generations. Come and share your passion and knowledge with a team that makes a difference to millions of people every day

The role of our Events Coordinator is to drive forward Yorkshire Air Ambulance’s fundraising efforts through the coordination, delivery and review of our portfolio of income generating events throughout the year, and providing events expertise and support to colleagues across the organisation.

Key Responsibilities and Duties:
Coordinate, plan and deliver a portfolio of events:
Concurrently project manage all aspects of specific events (charity-owned, third-party and challenge events), ensuring all tasks are assigned and completed as per each event’s project plan.
Produce event budgets and ensure events are run within budgeted expenditure and achieving budgeted income, negotiating with suppliers for the most cost-effective prices where appropriate.
To evaluate event performance against agreed objectives and ensure these insights and learnings inform future decision making and planning.
Propose new test events for the charity to diversify its portfolio, researching and building the business cases.
Maximise events income and develop new relationships with potential partners:
Monitor and manage the Events Fundraising budget for your responsible events and forecast as necessary, accounting for variances and taking a proactive approach where required.
Produce event evaluation reports at the end of each event to capture learnings and to support with planning for the next event.
Ensure future opportunities for the charity are followed-up post-event and are recorded as a soft-benefit in any event evaluation reports.
Ensure accurate recordkeeping of supporters, projects and events, using the Fundraising database.
Deliver high quality, donor-centric supporter care and stewardship, ensuring a quality experience for supporters at all events that reflect the values and identity of the YAA, and builds long-term relationships with our supporters.

Create and implement a marketing, communications and advertising plan:
Work alongside the marketing team to devise a multi-channel marketing plan for events and feed into the Fundraising team’s general marketing and communications planner.
Liaise with the Marketing and Communications department and external agencies to produce marketing material to support the promotion of events and post-event PR.
Update online event listings and ensure the YAA website event page is up-to-date.

Develop excellent relationships and represent YAA at the highest levels:
Maintain excellent, professional relationships with both new and existing supporters and suppliers.
Work with colleagues and volunteers across to raise the profile of and recruit event participants and attendees, and to pass on leads to relevant teams.
Keep abreast of new developments and trends in the fundraising events arena.

Team management:
Work closely with fundraising, marketing, admin and finance colleagues.
Recruit, co-ordinate, engage and motivate volunteers to support planning and delivery of events.

Budgetary responsibility:
Recommend an annual Events Fundraising budget for inclusion in YAA’s annual budget, with detailed income/expenditure breakdown, phasing, target ROI, rationale and key performance indicators.
To manage and monitor the budget events fundraising, ensuring income targets are met, costs are in line with the agreed budget.
Submit monthly written performance reports to the Directors of Fundraising.

Personal development:
Attend mandatory training, as directed by your line manager, to ensure underpinning knowledge, skills and competencies are developed and attained, to carry out your job effectively.
Continuously update and develop your expertise and knowledge of charity’s activities.
Share knowledge and skills with other members of the Fundraising Directorate.
Stay abreast of industry best practice, insights and emerging trends and taking proactive steps to quickly and effectively utilise and share findings to benefit the charity.
Develop relationships with peers in other organisations to keep abreast of new developments in the charity and events sectors and to share best practice.

General:
To act as an ambassador for the Yorkshire Air Ambulance by undertaking public speaking engagements when required to do so.
To attend Marketing/Fundraising and Regional meetings as required.
To ensure all systems and processes are followed in accordance with operating procedures.
Ensure accurate records are kept, using the CRM and appropriate MS Office programmes.
To observe Health and Safety requirements at all times and comply with the Charity’s policies and procedures including the requirements of GDPR.
To carry out other duties as required by the Director of Fundraising.
To undertake projects as required and be an active member of certain focus groups.

Experience, Knowledge and Skills Required:

Essential:
Experience in event coordination, preferably in the charity sector, and be able to demonstrate a strong track record in fundraising and achieving financial targets.
Experience of project management and the ability to work on multiple projects simultaneously.
Excellent attention to detail.
Well-developed interpersonal skills, particularly around negotiation, persuasion, motivational and collaborative attributes.
Full UK driving licence with access to own car.
A willingness to travel and work unsocial hours both in the evenings and at weekends.
Computer literacy (Microsoft Office Outlook/Word/Excel/PowerPoint).
Have suitable home based accommodation to provide an office space.

Desirable:
Experience of delegate/supporter management.
The ability to build professional relationships, tell the charities story in order to engage supporters and remain upbeat and positive when in challenging situations.
Proven experience and current understanding of the events fundraising market.
Experience of using a CRM or database.
Residing in the Yorkshire area.
Experience of working from home.
Experience of working to an income/expenditure target.

To apply for this position via our website:
Provide a CV and covering letter stating how your experience, knowledge, abilities and skills match the job requirements along with why you are applying.
Complete the optional Equal Opportunities Monitoring Form.

Please visit our website for further information and for the full job pack. 

Relationship Manager – North West 
 

Salary: £30,000 - £35,000 per annum + benefits

Reports to: Divisional Manager

Directorate: Marketing, Fundraising & Engagement

Contract: 12-month FTC (Maternity Cover)

Hours: 35 hours per week (Open to flexible working requests)

Location: Home-based with regular travel around the patch, covering the Northwest of England. Occasional travel may be required in the wider region. Candidates must live on patch or within 50 miles of the divisional border. Travel will be reimbursed in line with the organisations travel policy.

Closing date: 10 February 2025 23:55

Interview Process:  initial competency-based interview, followed by second interview with task (two stage)

Interview Date: approximately week commencing 24 February 2025

Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. 

At Cancer Research UK, we exist to beat cancer.

We are looking for an ambitious and driven people person, passionate about raising money to support Cancer Research UK. As a Relationship Manager you will have a direct impact on the relationships we build with our local communities, building a multi-million-pound pipeline of potential supporters that will have a significant positive impact across Cancer Research UK’s portfolio in current and future years.

This role will predominantly be focused on generating new business and will be tasked with realising the extremely high potential we have in the Northwest region. You will use your networking skills to explore the abundance of corporate and community opportunity that will drive income and grow the pipeline as well as maintaining strong relationships with our existing supporters.

This is a great role for someone that is a self-starter, who enjoys networking, meeting a diverse group of people and loves to see results – only this time those results have a life changing impact on those living with Cancer. 

What will I be doing?

Supporting the development of prospect pipelines and opportunities by identifying and cultivating leads.

Building strong working relationships with other divisional team members

Work with divisionally based and other CRUK staff to maximise supporter activity with a focus on those that will help support national and divisional strategies

Hitting fundraising targets for CRUK's life saving research.

Planning and delivering effective rewards and recognition to increase supporter loyalty and income.

Inspire, develop and manage supporters to achieve agreed objectives by offering outstanding, tailored stewardship to build emotional loyalty and maximise lifetime value through cultivation

Ensure each supporter has a stewardship plan in place which best fits their motivations, utilising the cross-organisation portfolio of products and engagement opportunities to raise awareness of CRUK’s impact and relevance

Plan and deliver appropriate effective reward & recognition to increase loyalty, income and longevity with our supporters

*This is a home-based role with significant travel across the patch to maximise engagement. On average this would be 60 percent out in the field (travelling around your patch meeting supporters) and 40 percent home based. However, this is subject to change based on business need. There will be some evening working required to attend committee meetings however you will get this time back via our time off in lieu policy.

What skills will I need?

We are open to your background, this could suit someone who is a corporate relationship manager or account manager, sales executive or business development manager. Whatever your background, you ‘ll need to be able to demonstrate:
 

Excellent networking and relationship manager skills – and the ability to motivate and influence supporters or customers to reach targets.

Proven ability to generate new business, new ideas and adapt style and approach to meet the needs of different supporters or customers.

Experience of working as part of a high performing team, achieving and exceeding KPIs and targets

Experience of working unsupervised with the ability to drive and generate own workload

A strong solution focused approach to help supporters overcome any challenges and maximise their fundraising efforts.

Great time management, prioritisation and planning skills.

Excellent communication and presentation skills (face to face, written and phone)

Our organisation values are designed to guide all that we do.
Bold: Act with ambition, courage and determination

Credible: Act with rigour and professionalism   

Human: Act to have a positive impact on people

Together: Act inclusively and collaboratively

We’re looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.

What will I gain?
 

Each and every one of our employees contributes to our mission to beat cancer. In return, we create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. 

How do I apply?
 

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they're likely to die from.

We want a different society than the one we live in now. Our mission for the next five years is to close the gap in the number of people missing out on what they need at the end-of-life, through 3 ways: 
- Growing and transforming our direct care and support 
- Delivering more practical information and support 
- Leading in shaping the end-of-life experience  

Your role in our mission…..
As a vital contributor to the Regular Giving team's strategic objectives, you will support the management of impactful annual direct marketing recruitment and loyalty programs. Collaborating with a passionate team of 14 fundraisers, collectively raising approximately £11.3 million annually for Marie Curie, I will help drive meaningful results for this critical mission.

Main responsibilities:
My role will focus on the Regular Giving Team's core areas, including the supporter magazine, warm and cold telemarketing, supporter welcoming and thanking, donor journeys, and loyalty and upgrade initiatives. Through this, I will be central to delivering a robust stewardship program designed to engage, retain, and nurture supporters for long-term growth.

By partnering with internal stakeholders, including regional teams, you will lead the development and delivery of newsletters, oversee telemarketing campaigns for reactivation, upgrades, and retention across various donor programs, and ensure operational excellence. With a focus on analysing performance and optimizing strategies, my efforts will aim to strengthen supporter relationships and ensure the continued success of the program.

Key Criteria:
- Experience in direct marketing
- Proven ability in campaign management
- Excellent team working and project management skills
- Good communication and interpersonal skills. Clear and accurate written skills and copy editing
- Ability to work at a detailed level as well as develop campaign strategy
- Able to prioritise, multitask, organise own workload and brief others.
- Good office skills, including a thorough knowledge in the use of word processing and spread sheets
- Good numerical skills and ability to manage and prepare financial information, and analyse campaign results
- A strong problem solver who can work through an issue and find a solution
- Willing to be flexible, use initiative and have the confidence to make decisions in tight time frames

Please see the full job description here:

Application Process
As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role. Please cite your preferred location.

Close date for applications: Wednesday 12th February
Salary: £26,370 - £29,297
Contract: Full time, 12 Month Contract (MAT Cover)
Based: Fully remote

Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services.

We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]

SUMMARY

This maternity cover role will be responsible for the Lab's internal workings - people, culture, ways of working and operations. As an Executive level role, it will share overall responsibility for the Lab’s impact with the other members of the Exec (CEO, COO, Director of Programmes and Campaigns).

The role will be specifically responsible for:

• the people function, including team days, our annual retreat, and internal communications, as well as Human Resource management and our staff handbook),
• programme support, including stewardship of our Monitoring, Evaluation, learning and Planning system),
• coordinating the team’s fundraising work, and
• managing other areas of our operations, such as IT and infrastructure, including our new CRM system.
• The post-holder will be responsible for line managing the Operations Manager.

The post-holder will work closely with the COO, who will be leading on finance and governance. Together, they will be responsible for drafting the plan for the Lab’s Operations function in 2026.

This post is a 13 month fixed term contract, running from mid-May 2025 to mid-June 2026.

LOCATION

The team work remotely for the majority of the time, but as this role is responsible for people and culture ideally you will be able to attend monthly ‘team together days’ in London (travel paid if outside of London area) as well as an annual two-night retreat elsewhere in the UK in November. However, we don’t want this to be a barrier to applicants, so you can let us know at the interview stage if this would not be possible or will cause you challenges.

RESPONSIBILITIES

People: Ensure we recruit, retain, support and nourish a strong staff team and maintain a culture that reflects our values of ambition, collaboration and empowerment.

• Lead implementation of the Lab’s people and human resources strategy (together with the COO), in line with our core values, to maximise the team’s contribution to our mission (including team structure and roles, recruitment, onboarding and retention, staff handbook, and professional development).
• Develop and hold our team culture (together with the COO), aligned to the Lab’s core values, and ensure that the organisation maintains an effective, efficient and human working environment. Help ensure that we live our commitment to diversity, equity, inclusion and justice, in general as well as in areas that fall under your remit.
• Lead internal communications, ensuring that the team are informed about and involved in new developments as appropriate, including planning and coordinating team away days through the year.
• Support effective management of staff: Line manage the Operations Manager. Support Heads of Programme and others to develop and manage staff and freelancers, ensuring that we treat all our people fairly and responsibly.

Operations: Oversee effective systems and support colleagues who manage those systems.

• Oversee and support the Operations Manager to ensure that our core processes run smoothly; we have the infrastructure to support our growth, including office space and IT, and supplies; and that they are able to effectively support the programme team with reports, events and other projects.
• Oversee the Lab’s fundraising process, including identifying and researching potential new funders, maintaining our overview of our fundraising pipeline, funder timelines, monthly priorities, and record keeping. Support the Lab team to manage funding proposals and coordinate the development of funding proposal budgets, working closely with programme leads. Ensure funding reporting requirements are met, including supporting programme leads to draft programme reports, and the Finance Manager to prepare financial reports.
• Coordinate and oversee the Lab’s Monitoring, Evaluation, Learning and Planning system ensuring the team have what they need to complete the various elements, meet deadlines, and get the most out of the process. [RSS1] 
• Ensure high standards of information management across the organisation, enabling staff to share and access resources, insights and know-how. This includes maintaining high standards of data protection and privacy that embody the Lab’s commitment to responsible use of data, and maintaining the Lab’s new CRM system. 

Executive Team support: you will be a collaborative and engaged member of a strong executive team.

• Lead and manage organisational development projects to ensure that the Lab has effective, appropriate operational policies and processes, and that staff understand and implement these policies and processes.
• Be a collaborative, engaged and supportive colleague and be willing to take on or change responsibilities to help the organisation operate effectively, including offering general support to the other members of the Exec as needed.

YOUR PROFILE

Ideally you will have the following key skills and experience, but we know that all candidates will vary and we are looking for the best fit, not the perfect unicorn.

We hope you will:

Be a caring, collaborative and effective people manager, team player, and organisational culture builder committed to creating an ambitious, collaborative and empowering culture.

• You will love supporting others to succeed, helping them to learn and grow, and develop their resilience and self-care, but also to support and care for people when work or life are difficult.
• You will have experience and a passion for ensuring recruitment, induction, personal development and other processes and culture work to attract, recruit, retain and support high quality, committed staff.

Be a well organised project and function manager with a strong understanding of systems and operations, supporting the team, board and CEO to keep on top of organisational systems such as monitoring, evaluation, learning and planning (MEL-P) and fundraising, as well as day-to-day coordination of various other processes

Have a strong commitment to the vision, aims and values of the Lab.

• A desire to work in a collaborative, empowering and ambitious organisation, and develop the Lab’s culture with care, sensitivity energy and good humour, taking pride in enabling others to succeed.
• Demonstrable dedication to equity, diversity, inclusion and justice and an understanding of intersectionality.

See the full job pack (including interview dates and information) and apply via the link.

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