Funding Jobs
Care Navigator / Peer Support Worker
Salary:£27,527 - £30,831 pa + 6% pension
Hours: 36 hours per week
Based at:Community Venues and Whittington Health
Contract: Fixed term until 31 March 2025, with possible extension
Closing date: 12 Midday, Monday 15 July 2024
Interviews: Week commencing 22 July 2024
The Bridge Renewal Trust, working in partnership with the NHS, are delivering an exciting programme, working with our Enhanced Health Management of People with Long Term Conditions (LTCs) initiative. This is a fantastic opportunity to identify, manage and support adults at risk of developing or living with LTCs in Haringey’s more deprived neighbourhoods through effective Care Navigation and peer support, and additional signposting to community-based services.
As a Care Navigator/ Peer Support Worker, you will work as part of a multidisciplinary team (MDT) led by Whittington Health, to provide assessments, with a particular focus on congestive heart failure (CHF) and cardiovascular disease (CVD). Your role will involve supporting people to adopt healthier lifestyles, enabling them to better manage their long-term conditions and mitigate the impact of these.
A key aspect of this role is directing patients to appropriate services including activities that may help to promote their health, wellbeing and independence across the voluntary and community sector.
Are you a passionate and dynamic individual with excellent organisational and interpersonal skills; can you work in a multi-disciplinary team, working closely with NHS colleagues and other healthcare professionals, the public and voluntary sector?
This is a unique opportunity to join a progressive organisation where we value and reward the performance of our staff.
To apply, please email your CV with contact details of two referees, a supporting statement demonstrating how you meet the requirements set out in the Person Specification and completed equal opportunities monitoring form.
For a full job description, please visit the Bridge Renewal Trust website.
Company registration No: 06949568, Registered Charity No: 1131941
The client requests no contact from agencies or media sales.
Goodman Masson are partnered with a leading mental health charity to recruit for their new Management Accountant.
You will be responsible for delivering the monthly Management Accounts pack as having the opportunity to build relationships and be the finance lead for various areas of the business.
Day to day duties include:
- Deliver the monthly Management Accounts pack by gathering the outputs of the finance function
- Overseeing the full annual audit process
- Line manage and develop 2 Accounts Assistant's
- Continuous improvement of the management accounting process and reporting
- Improve and develop reporting, dashboards and management information
- Lead system and process improvements to enable more accurate information
- Assist with regular rolling forecasts
- Provide business cases analysis, investment appraisals and other analysis for decision makers
- Partner with Heads of Departments in modelling financial and strategic decisions
Essentials:
- Qualified Accountant (ACCA, ACA, CIMA)
- Management Accounting, budgeting and forecasting experience
- Experience dealing with restricted funding
- Post qualified experience within a non-profit organisation
Salary is £56,430 per annum. London based with hybrid working on offer.
In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.
Are you an enthusiastic and organised programme manager, with experience of working closely with research institutions and/or on learning projects? Have you managed research grants and programmes before, for at least 2 years? Are you keen to work in the international development sector with a leading consultancy company?
If so, please read the job description below:
The primary focus of the role is the day-to-day management of various donor contracts which have a learning and research focus. These contracts currently include both governmental and private foundation contracts. The Programme Manager will oversee the delivery of programmes, coordinating budgets, workplans, consultant management, and administration.
The Programme Manager will be assisted in this by a Project Officer, and will work closely with the Operations Manager, to whom they will report (currently based in the UK). The Programme Manager will work closely with teams of consultants based globally, research institutions also based globally, and also liaise with the Gender and Social Development Head of Practice (currently based in the UK).
Please don’t apply unless you have the right to work in the UK, Cyprus or Kenya.
Please do not apply unless you fulfil these essential specifications needed for the job
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced complaint resolution expert? Want to be part of a dynamic call centre team?
Are you ready for a job where you can truly make a difference? If so, we invite you to join our Customer Experience team as a Complaints Resolution Officer!
About the Role:
At British Heart Foundation, we’re dedicated to providing exceptional customer service and resolving issues with a positive, solution-focused approach. We’re currently seeking a Customer Resolution Officer to join our dynamic call centre team.
Key Responsibilities:
- Managing Incoming Customer Complaints: You will be the main point of contact for customers wanting to voice a complaint, which can cover a wide variety of topics including, risk, safeguarding and compliance. You’ll ensure their concerns are addressed with empathy, efficiency, and expertise.
- Assessing Customer Needs: You will evaluate each complaint to understand the underlying issues and determine appropriate courses of action. Additionally, you’ll assess the need for input from other teams, including Safeguarding, by identifying patterns, root causes, and potential solutions.
- Providing Accurate Information: Utilising our established procedures, you will provide accurate and comprehensive information to customers. This may involve explaining company policies, addressing specific service issues, and clarifying next steps.
- Effective Communication: You will communicate professionally and courteously with customers via phone, email, and live chat. Active listening skills are essential to fully understand customer concerns.
- Working at Pace: Adhere to company protocols for handling complaints, escalation processes, and resolution timelines, delivering results on time and within Service Level Agreements (SLAs) as set out in the Complaints Policy.
- Customer Service: Strive to exceed customer expectations by providing exceptional service. Whether it’s offering suggesting solution or ensuring timely follow-up, your commitment to customer satisfaction is second to none.
Working arrangements
This is a blended role, where your work will be dual located between your home and our Birmingham office. At the moment the team typically go into the office once a week on a Wednesday.
The role working hours are Monday - Friday 9:00 - 17:00.
At the BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
We are aiming for start date someone in this role ASAP.
About You:
To excel in this role, you will have:
- Experience in a Call Centre and Complaints: You have experience in a call centre, dealing with customer complaints including conflict resolution, reporting, communication. Prior experience in a regulated environment would be advantageous.
- Communication Skills: You have exceptional verbal and written communication skills, demonstrating clarity, empathy, and active listening.
- Exceptional Problem-Solving Skills: You can analyse complaints, identify patterns, propose solutions, and collaborate with other teams.
- Empathy, Patience, and Resilience: You can handle challenging customers and situations calmly and professionally.
- Technical Proficiency and Familiarity with CRM: You are proficient in using various technology systems, including CRM software.
- Excellent Organisational and Time Management Skills: You can manage multiple inquiries, prioritise tasks, stay organised, and exceed KPIs & SLAs.
- Attention to Detail: You accurately document inquiries and information.
- Positive Attitude:You have a can-do attitude. You collaborate with colleagues and customers while contributing to a supportive environment.
- Adaptability: You are willing to learn and adapt to evolving challenges.
About the team
Welcome to our newly reformed Customer Complaints Team at BHF! We're about being brave, compassionate, informed and making a genuine impact. Join a vibrant team where innovation flourishes, and each day offers a chance to revolutionise customer experiences. Our team champions inclusivity, fosters new ideas, and cultivates a collaborative environment. Join a culture not just focused on resolving complaints, but empowering each customers help us transform the lives of people living with heart and circulatory diseases.
About us
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases.
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee net
What's in It for You?
Our perks include:
- 30 days annual leave plus bank holidays
- Private medical insurance, dental health cover, and money towards gym membership.
- Pension scheme with employer contribution up to 10%.
- Full pay for 12 weeks for family leave including maternity, paternity and adoption leave.
- Life assurance.
- Extra paid leave of up to 10 days to support colleagues who may need more time off work to look after themselves or others close to them.
We're CIPD-recognised for our Live Well. Work Well programme, and we're on a mission to make heart health a priority, starting with you. From home to the office, we're here to inspire and guide your journey to a healthier, happier life.
Our vision is a world free from the fear of heart and circulatory diseases.
£48,000 per annum
Fixed Term – 10-12 months (Parental Leave cover)
Part home/Part office (London) based
UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as a Senior Programmes Adviser, focusing on Emergencies.
The role works with a team of 10 Programmes Advisers focusing on each of UNICEF’s programmatic priority areas to support fundraising, communications and advocacy as part of our work for children in emergencies. The role co-leads a cross-organisational team of around 20 people in sudden onset emergency activation appeal launch.
We are looking for a candidate with demonstrable experience working with and within international organisations with a human rights-based imperative, and ideally in disaster risk management, conflict and peacebuilding or climate resilience. You will be compassionate, articulate, comfortable working at pace and skilled at working with a diverse group of stakeholders. You will be experienced in relationship building across borders (and online), able to lead or contribute to team activities as the need arises.
Some out of hours working is required of this role.
Act now and visit the website via the apply button to apply online.
Closing date: 5pm, Monday 15 July 2024.
First Round Interview date: Tuesday 6 August 2024 via MS Teams.
In return, we offer:
· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
· outstanding training and learning opportunities and the support to flourish in your role
· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park
· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
· the opportunity to work in a leading children’s organisation making a difference to children around the world
Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.
We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London (change to Scotland address if appropriate) and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: 35 hours per week (full-time)
Annual Leave: 28 days per annum, excluding bank holidays
Location: Hybrid working (Barnet / Brent and homeworking)
CB Plus is seeking to recruit a talented and creative Director of Strategic Development to join its newly formed Director’s Group. The post holder will take responsibility for overseeing corporate performance, leading on fundraising and supporting the development and implementation of our strategy. We seek a sharp, dynamic, and experienced individual to join our team. The Strategic Development Director will be responsible for implementing the strategic vision of CB Plus through their role in corporate performance, development and fundraising. The successful candidate will be well networked in the charity sector, an experienced fundraiser, an effective presenter, and devoted to our mission.
Please see the job description for further information about the role.
Interviews will be held via Zoom
Please send your CV, with a covering letter explaining how you meet the requirements of the person specification
The client requests no contact from agencies or media sales.
Net Zero Carbon Project Officer
With an ambition to become Net-Zero carbon by 2030, the organisation has developed a roadmap with clear milestones for pursuing this goal.
As a result of funding already secured from the national Church of England, we are looking for a part time Project Officer to work with the Church schools to lead the Diocese closer to its Net Zero Carbon ambitions.
If you have a strong background in project management, managing large budgets and ideally have knowledge and experience of working with buildings… then apply today!
Position: Net Zero Carbon Project Officer - Schools
Location: Hove/hybrid
Salary: £22,740 per annum (pro rata of £37,900 pa FTE)
Hours: Part-time, 21 hours per week (with the option to work these flexibly through the week)
Contract: Fixed term until 31st December 2025
Benefits: 0.6 pro-rata entitlement of 28 days of annual leave, plus bank holidays and 2 privilege days per year, flexi-time, free parking, the ride to work scheme, and the Diocesan Pension Scheme with 15.1% employer contribution.
Closing Date: Sunday 14th July 2024
Interview Date: Thursday 25th July 2024 in Hove
About the Role
This is an exciting opportunity to work closely with Schools, the diocesan Education Team and Net Zero Carbon Programme Manager.
The main responsibilities of the role are to:
- Develop a Net Zero Carbon strategy for Voluntary Aided (VA) schools
- Project manage Net Zero Carbon activities and Public Sector Decarbonisation schemes with VA schools
- Identify and apply for funding to support schools to become Net Zero Carbon
About You
The ideal candidate will have:
- Good project management skills with experience of planning and monitoring large projects and budgets
- Experience of developing and implementing strategy
- Knowledge and expertise in carbon emission reduction
- The ability to give sound advice and work with a broad range of stakeholders
- The ability and drive to promote our decarbonisation mission and goals with Voluntary Aided schools
About the Organisation
The vision of the Diocese is to help people within the Diocese to know, love and follow Jesus. Based in Hove and serving the people of the Diocese across more than 360 parishes and 155 church schools and the wider community, this is a great role for someone who supports the ethos, aims and objectives of the Diocese and the Church of England.
The organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders are expected to share this commitment and to comply with the relevant safeguarding policy.
Other roles you may have experience of could include Net Zero Carbon, Net Zero Carbon Officer, Net Zero Carbon Project Officer, Net Zero Carbon Project Manager, Net Zero Carbon Project Officer Schools, Environmental Project Officer, Environmental Net Zero Carbon Project Officer, Net Zero Carbon Project Manager, Environmental Project Manager. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Central England Law Centre (CELC) provides a vital service to clients across Coventry and Birmingham, providing support for all aspects of housing law through a team of dedicated solicitors, caseworkers, paralegals and support workers.
This is an exciting opportunity for an experienced caseworker or solicitor to join the team, supporting our clients across Birmingham in the delivery of casework through the Law Centre’s Legal Aid contract.
The successful candidate will be subject to a basic DBS check.
Responsibilities
With responsibility for a caseload of clients across Birmingham, the successful candidate will:
- Advise clients on all aspects of housing law through face-to-face and telephone appointments
- Undertake casework and represent clients at court as appropriate
- Liaise with the Legal Aid Agency in respect of funding applications and claims
- Complete public funding forms via CCMS and paper applications where appropriate
- Promptly cost and bill closed cases in order to meet individual and team targets
Person Specification
- A solicitor or caseworker with proven experience of the delivery of casework through a legal aid contract
- A demonstrable commitment to social justice
- The ability to work sympathetically and effectively with a wide variety of clients
- Experience of advocating for clients in court and with other agencies
- Demonstrable knowledge and understanding of legal aid eligibility requirements and legal aid applications
About CELC:
A fairer, more just society in which an understanding of rights and their power is embedded within communities.
Central England Law Centre is the UK’s largest Law Centre. Our size enables us to provide legal expertise across eight different areas of social welfare law including: discrimination; employment; health and social care; housing; immigration and asylum; public law; and welfare benefits. This means that we can offer services that can address all of the interconnected problems people face in their everyday lives.
Our services are rooted in the communities we serve and we are an organisation that uses its legal expertise to improve the lives of those who are often vulnerable and socially excluded due to poverty, illness or disability.
What we offer:
- 37-hour working week;
- Flexible working hours and a hybrid working arrangement;
- 28 days holiday (rising by 1 day per year of service to 35 days after 5 years of service) plus 8 statutory days;
- Pension scheme membership;
- Access to an employee assistance programme;
Closing date: 1pm on the 5th July 2024
Interviews will be held in week commencing: 15th or 22nd July 2024
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Passionate about making a real difference? Want to help shape and grow a dynamic prison charity initiative? Beating Time helps to reduce reoffending and change lives by supporting people’s mental health in prison and helping them into work on release.
Beating Time is looking for somebody to join our small and friendly team as a Graduate Fundraiser. We are ideally looking for somebody with a passion for social justice and who wants to develop their career in the charity sector.
About us
Beating Time is a charity with a difference. We run two programmes.
Choirs Beating Time runs weekly choir year-round in 9 prisons, building positive communities and improving mental health and inclusion. Over 1000 people have sung with us in the last 10 years. Through the support of our singing groups participants develop crucial life skills, rediscover a non-criminal identity and meet people who believe in them. Through performances they also have the opportunity to spend better quality time with their family.
Inside Job, is an Employment Consultancy with a difference. It was co-created by a serving prisoner, who is very much part of our Team, and the Charity, Beating Time. Recognising the huge barriers people who have served a sentence face to re-entering the workplace, we realised a specialized service was needed. A service which collapses the space between Employers, who want to use their recruitment policies to achieve social impact, and people who are serving/ have served a prison sentence. A service which understands those challenges and works collaboratively to remove them. Employment reduces reoffending by 50% - this is a job worth doing.
Inside Job is unique in 2 ways:
1. We recruit and train serving prisoners as Recruitment Consultants who provide us with our candidate pipeline and work closely alongside us.
2. We take employers into prison to interview Candidates. Job offers are made there and then.
We are an award-winning organisation (Winner of the Robin Corbett award 2020 for prison reintegration & 2 High Sheriff awards) and are powered by individuals who are fuelled by purpose and passionate about what we do.
About the role
This is a new role that has been created to sit within our London office, working closely with the senior management team as well as our community team. You will get the opportunity to visit our prisons and see first hand how we work, what we do and why it is so important.
Our funding comes from several sources including from Trusts and Foundations, and prison contracts and donations. We are looking for somebody who can continue to build strong relationships with our funders but also find and develop new funding opportunities to help grow and maximise our income.
We will offer extensive training and will fully immerse the right candidate into every aspect of our charity. This role will also strongly link in with the planning and delivery of our strategy and policies.
An interest and appetite in the work will outweigh previous experience.
Highly organised with a great eye for detail.
Very strong communication skills.
Highly literate and numerate - you will have to write budgets and applications.
Good storyteller with strong writing skills
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
FUNDRAISING OFFICER - EXPERIENCE ESSENTIAL
The Sunday Times Best Places to Work 2024 - Medium Organisation
MAIN PURPOSE OF JOB:
We are seeking an experienced fundraiser with a passion for our mission to equip our organisation with the financial resources needed to meet our objectives as we work to scale our fundraising by growing our charitable income across all funding streams, maximising supporter engagement and fulfilling fundraising operational duties
This is a new role, joining a small but growing Fundraising and Events Team, and having a real input into our plans and strategies for the future. Reporting to the Head of Operations, the successful candidate will oversee most fundraising income generation activity.
The Fundraising Officer will build positive relationships to secure significant income and develop new relationships with groups, business and individuals, bringing in regular and targeted income through regular donations, fundraising campaigns and events. The ideal candidate will have fundraising experience covering several areas including Individual Giving; Fundraising Appeals/Campaigns as well as experience in managing the operational aspects of fundraising (database, compliance with codes of practice and fundraising regulations, creating fundraising campaigns and ‘asks’). Through this, you will assist the whole organisation in our commitment to showing kindness, raising self-belief, and inspiring hope for the future in the individuals we support.
MAIN DUTIES AND RESPONSIBILITIES:
Fundraising Overview
- Develop, deliver, and monitor a fundraising strategy for The Cinnamon Trust.
- Maximise the contributions and connections with local business and individuals.
- Coordinate all appeals including The Big Walk across all income and media streams.
- Research and utilise new fundraising streams and opportunities such as Payroll Giving, Legacies (with help from The Legacy Officer), in Memory Giving and Online Giving.
Supporter Engagement and Stewardship
- Establish systems, procedures, proactive stewardship, and an engagement programme to provide the highest levels of service to The Trust’s supporters.
- To be responsible for thanking all supporters and managing a supporter engagement journey – ensuring that effective processes are in place and driving levels of satisfaction and loyalty.
- Act as the ‘first point of call’ for all fundraising volunteers and maintaining excellent communication with supporters throughout these processes, in conjunction with other teams.
- Develop and implement Fundraising groups across the UK
Database Management
- To ensure efficient, appropriate data capture and analysis for the purpose of effective stewardship, fundraising and communications.
- Maintain data management standards, assisting with the implementation of processes and policies ensuring best practice is followed.
- Train other staff members to support general fundraising.
- Ensure all records, fundraising data and fundraising administration is kept up to date and all information is GDPR-compliant.
- Reconcile fundraising income with the Finance Manager, including Gift Aid claims, missed, failed payments and Direct Debit cancellations.
Individual Giving
- Develop an Individual Giving and Acquisition strategy that drives growth for individual giving across multi-channel campaigns and initiatives.
- Lead the growth of CT100 monthly giving.
- Work with the Press and PR Manager on fundraising communication and to ensure donors are kept up to date on the difference their support makes.
Fundraising Appeals and Campaigns
- Work alongside teams and PR and Communications Manager to promote The Cinnamon Trust.
- Establish a corporate fundraising strategy with an accompanying narrative, alongside the PR and Communications Manager.
- Tailor campaigns and appeals for different audiences and supporters alongside PR and Communications Manager to target corporates; smaller local businesses and individuals
Staff and Volunteers
- Support with recruiting fundraising volunteers as appropriate.
- Work closely with Head of Operations and PR and Communications Manager to ensure all fundraising is coordinated.
Wider organisational responsibilities
- Read and adhere to all policies and procedures.
- Lead on applications to charitable trusts or statutory bodies with support from the Head of Operations.
- Undertake responsibilities associated with being a member of The Cinnamon Trust
- Perform all the duties required by the post in line with The Trust’s ethos and values statement, its commitment to a policy of equal opportunity and its aim of serving the community in a caring and practical manner.
- Carry out other duties as agreed by the Chief Executive Officer.
- In agreement with your line manager, pursue a personal programme of learning and development to enhance your skills and performance.
Together with such additional general duties as the Employer shall reasonably require, having regard to the needs of the Employer’s business as a Charitable Trust.
“Peace of mind and practical help for older people – love, care and safety for pets”
The client requests no contact from agencies or media sales.
JOB PURPOSE
The post holder will work with colleagues to develop, facilitate and manage a range of approaches and infrastructure that ensures local communities are shaping, influencing, co-producing and delivering local services. This includes but is not limited to the Community Voice Forum which connects into the Association’s Housing and Flourishing Community programmes, projects and initiatives. This role will be instrumental in establishing local groups and facilitating local networks, partnerships and formal consortia that are sustainable and deliver community services.
With a focus on community priorities across the North Locality, the role will help to secure funding from a range of sources, to further develop and enhance community infrastructure. This will include supporting and leading the development of bids, tenders, and seeking sponsorship.
Some Key Tasks & Responsibilities:-
· Implement the Community Voice and other community engagement and representative fora across North Birmingham.
· Populate and develop a scheduled plan for engagement events, sessions, and workshops; both in person and online as part of the development of the Community Voice Forum, and related.
· Work with the Head of Business and Development Manager and senior colleagues to incorporate the North Birmingham Economic Recovery (NB:ER) plan which integrates citizen forum, small groups network, digital hubs, health inequalities, social enterprise network and enterprise hub consultation.
· Develop networks of social enterprises, small groups, and community representatives, arranging regular meetings, reviewing the effectiveness of the groups and recommending improvements.
· Support Communication and Marketing colleagues to effectively promote community engagement initiatives and activities.
· Keeping all stakeholders informed and engaged ensuring strong relationships are built and sustained.
· Organising and co-ordinating all online and in person events, sessions and workshops, including venue booking, setting up, notes and follow up.
· Support the development of project concepts by researching and developing relationships and collaborative opportunities with local groups, including those funded through the Neighbourhood Network Scheme and the Shared Prosperity Fund.
The client requests no contact from agencies or media sales.
Are you looking for a role within an organisation where the work you do makes a real difference to people's lives? Are you looking to develop your legacy experience with a sector-leading team? If the answer is yes, then we have a great opportunity for you to join the Legacy Management team at the NSPCC.
Every childhood is worth fighting for. This is our belief. We all share it. It drives our Legacy Management team to get out there and bring in the funds we need to protect children and prevent abuse. Join us as a Legacy Management Officer and help us fund change that means everything.
Around 90% of our funding comes from our supporters, helping us reach children across the UK. Over £20m of the donations received each year come in the form of gifts in wills (legacies).
About the role
The Legacy Management team handle these gifts. We've recently grown the team and are looking for a Legacy Management Officer to join us.
You'll be supported by experienced & knowledgeable colleagues as well as mentored by our Senior Legacy Management Officer and contribute to a collaborative and highly effective team.
Key parts of this role are to
- manage a caseload of residuary, life interest, discretionary and high value legacies
- communicate clearly and sensitively, mainly to solicitors, co-beneficiary charities, executors, friends & family
- maximise the value of the income whilst protecting our reputation
This is a real opportunity to make a difference to children's lives, but we also like to reward people by offering a great working environment, being part of a friendly and supportive team, and offering stimulating and challenging work, with plenty of development opportunities. We offer a variety of rewards and benefits including generous annual leave, employee benefits and assistance programme, pension and life assurance schemes.
About you
You will
- have significant experience in Legacies and Estate Administration
- have a sound knowledge of Probate and Trust Law
- be self-motivated, highly organised and have strong attention to detail
- hold a recognised legal/legacy profession qualification (Solicitor, ILEX, ILM CiCLA, STEP) or equivalent
- have excellent interpersonal and diplomatic skills in order to manage relationships with a range of stakeholders
Join us at this exciting time and you'll become part of a team that cares about the work they do and the people they work with. You'll discover opportunities to grow, along with challenges and a shared purpose that'll bring the best out in you.
We're looking for a CQC Registered Service Manager to join our Luton Road Service in Newham.
£42,000.00 - £45,000.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel in control of your career? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
The Service Manager will be responsible for the operations of a specialist supported living service which support up to eleven residents with Learning Disabilities, Autism, complex behaviours and/or physical health needs. The role will provide line management for a Team Leader and support the team, ensuring that compliance with organisational, legal regulations and those of the local authority are adhered to. The successful candidate will be responsible for the quality of support provided, ensuring excellent quality of life for customers and a good working environment for colleagues. The role will require the individual to be the CQC registered manager for the service, making the person the accountable person with the Care Quality Commission, as well as with commissioners and key stakeholders.
The role will also require the individual to embed a Capable Environment in the service/s and a Positive Behaviour Support (PBS) approach through coaching and leadership. Co-production and a person-centred approach are essential to this role.
Regular working hours will be Monday - Friday, 9.00 - 17.00, however flexibility will be required.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
For a full job description, please visit our website
What you'll do:
Ensure the customer is central in their support and a co-production model is promoted.
Work with teams to support data driven decision making and reduce incidents, promoting quality of life and high levels of participation in meaningful activities
Work to the principles of STOMP
Lead on assessments of complex needs referrals
Monitor the delivery and assess effectiveness of Behavioural Support Plans
Responsible for managing and allocating customers to support staff (casework management)
Lead on quality visits, using Look Ahead's local indicators to monitor quality/performance, set targets and lead action plans to ensure highly rated services that reflect requirements of local funders and local and national standards
Promote a person-centred culture and co-production
Lead on improvement action plans following quality audits and inspections and ensure improvement plans are prepared, monitored, complied with and improvements embedded
Effective management of any safeguarding incidents and appropriate escalation of any emerging risks
Promote safe, consistent and predictable environments, in line with the Capable Environments framework
Promote understanding of the rationale of a Behavioural Support Plan, Capable Environments and its uses
Using sound financial and accounting principles, manage and analyse contract budgets to deliver on corporate and local contract financial targets
Ensure improvements in services result in sustained financial and performance delivery
Support the filling of voids
Drive business planning activities within your contract, ensuring relevant and challenging objective setting and ongoing performance tracking, developing turn around action plans as may be necessary
Be a role model to the team and establish clear roles and effective teamwork, always ensuring a person-centred approach
Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution
Deliver effective, professional and commercially focused briefings and supervision meetings with staff and ensure that information, reporting & communications flow up/down is effective
Coach employees in having a person-centred approach
Address employee relationship issues in a prompt manner
Lead on safeguarding, recruitment and contractual issues with the funding authority
Responsible for reporting all staff changes to HR and Payroll departments, as appropriate e.g. starters, leavers, additional hours
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
What you'll bring:
Essential:
Educated to degree level or equivalent
Experience of managing contracts and resources and delivering to budget and performance targets
Have operational management experience in social care
Experience of effectively managing and developing staff to ensure delivery of services performance targets within contract
Experience of successfully managing external partnerships to ensure successful delivery of services
Hold a relevant RMA/NVQ Level 4 or other business/management qualification
Excellent IT skills
Desirable:
PBS training or experience working within the PBS framework
Have relevant professional memberships and/or specialist qualifications.
Development Officer
Hours: 35 hours (full-time with hybrid working)
Location: ISHA, 102 Blackstock Road, Finsbury Park, N4 2DR / Hybrid
Salary: £39,670
Contract: Permanent
As Development Officer, the main part of the role will involve assisting the new Business Manager with appraisal of development opportunities across ISHA’s core and key working boroughs to meet the organisations business development growth. This will comprise review of potential projects and communication with multiple agencies to include Landowners, Estate Agents, and developers as well as internal and external stakeholders like local authorities plus our regulator and funding body, the Greater London Authority. The role also requires working closely with the development team both Delivery and Sales to the agreed development programme to achieve handover and completion.
In addition to the above, there are other aspects of the role you will be required to undertake and involve reporting and monitoring of defects and latent defects across our projects to ensure these are resolved to a satisfactory conclusion and outcome, whilst ensuring excellent customer services are delivered in line with ISHA’s core values. You will also help the team to take on the role of raising Purchase Orders and processing departmental invoices for payment to our approved suppliers within the agreed timeframe.
You
We are seeking an individual who is a good team player and has the ability and drive to contribute to the team tasks and learn new things. The development team is a busy environment so ideally, we are looking for a candidate who can work closely with the team and other departments within the organisation and has the tendency & flexibility to adapt to the changing environment.
This is a supporting role and therefore good communication is required as you will be engaging with multiple and a variety of people and clients at all levels both internal and external. Your support is crucial to ensuring a smooth and functional department which in turn will help to deliver our development programme, whilst providing housing to serve and meet local community needs.
Don’t feel you meet every single requirement? Studies have shown that some candidates are less likely to apply to jobs unless they meet every single requirement. At ISHA, we are dedicated to building an inclusive workforce, so if you’re excited by this role but your experience doesn’t quite align perfectly, we encourage you to apply anyway. You just might be the right candidate for this, or other roles, because of your transferable skills.
Staff Benefits
We’ll offer you a generous pension scheme (up to 10% employer matched contributions and a death in service benefit), 29 days annual leave (increasing after five years’ service), eye care vouchers, a cycle to work scheme and other great benefits (see attached). We have an evolving wellbeing offer, that is being developed following employee feedback, and we will invest in your professional development with on-going training and career development opportunities.
This role is based at our Head Office but there is some flexibility to work in a hybrid way if preferred.
About ISHA
We are a small but ambitious housing association at a critical juncture. Our ambition is for the communities we are anchored in and exist to serve, and we have done and achieved much over the past few years. But in these challenging times we know we’ll achieve nothing unless we are equally ambitious for own our people.
Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to bring, and be, their best self to work.
We can’t be a brilliant landlord if we don’t partner with brilliant colleagues. Could you be one of them and be trusted to make the difference?
If this sounds exciting, we want you on our team. Please do apply.
Deadline: 09:00am on Wednesday 17 July 2024.
Interview: 25 & 26 July 2024 in person at 102 Blackstock Road
Interested?
If you would like to find out more, please click the apply button. You will be directed to where you can complete your application for this position.
Please note: We can only accept applications from candidates with eligibility to currently work in the UK.
Inclusion and Diversity
We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents so that passionate commitment to customers, respect for everyone, pride in Team ISHA and trusted to make the difference remains at the heart of everything we do.
Asking for adjustments
ISHA is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please contact us.
No agencies please.
VOICES are excited to be seeking our first full time fundraiser to support our growth and development. We are looking for an individual who has relevant sector experience, a good knowledge and understanding of fundraising and a commitment to working in a trauma informed way. As a survivor led organisation, we are looking for someone who shares our ethos and will be proactive in consulting with our Lived Experience Group(s).
You will work closely with the CEO to help secure the long-term future of VOICES, through expanding and diversifying our income generation.
With a good understanding and knowledge of grants and trusts fundraising, you will also help direct our future – with consideration to community fundraising, charity shop and/or social enterprise. Whilst we’ve many ideas about what it might look like, no decisions have yet been made and we’re keen to work collaboratively with our new fundraiser and hear their vision.
At VOICES, we have big ambitions which would cement our role as sector leader in recovery services and ensuring survivors’ voices remain at the heart of policy and practice.
This role will also involve working to help develop VOICES’ name, increasing community awareness of our charity. You will therefore bring with you, knowledge of social media, marketing and communications and/or a willingness to learn.
Please be aware that due to the nature of the services delivered by VOICES in our safe space centre, this role is restricted to those assigned the gender female at birth in accordance with the provisions of the occupational requirement (Equality Act 2010, pursuant to Schedule 9, Part 1).
KEY RESPONSIBILITIES
- Develop, oversee and actively lead the implementation of a fundraising strategy which exploits a wide range of fundraising opportunities, maintains diverse and sustainable income streams, and builds the organisation’s voluntary income capacity to meet its aims and objectives.
- Oversee and support the development of fundraising, with consideration to diversifying our income avenues.
- Working closely with the CEO and Finance Assistant, maintain an overview of funding across the organisation and analyse income sources to manage the fundraising strategy, assess progress against targets and contribute towards our financial capacity.
- Absorb the knowledge of the team and consult with them regarding priorities, representation, approach and model.
- Work with the CEO to develop high quality grants and trusts applications (our current main source of income).
- Build on our existing corporate partnerships and establish / develop new corporate partnerships for VOICES.
- Attend Finance Committee meetings and the Board of Trustees, reporting on fundraising and progress against the strategy.
- Help to grow the name of VOICES, through use of relationships, partnerships, marketing and communications.
- Work closely with the Centre Administrator to agree a planned approach to social media.
- Working with the VOICES team, consider the role of volunteers in VOICES – taking management responsibility for any fundraising volunteers.
- In line with our trauma-informed ethos, adopt a trauma-informed approach.
- Work with clients, including the Lived Experience Group, to hear their ideas for fundraising and enable their participation in events / volunteer opportunities where appropriate.
- Develop and maintain relationships with a variety of key stakeholders including Clients, funders (including trusts, companies, major donors), Trustees and volunteers.
- Continuously monitor and evaluate fundraising activities, taking corrective action or enhancing them when necessary
For further information or an informal discussion about the role, contact our CEO, Emily Denne.
Application is by way of a CV and covering letter, explaining your skills, experience and interest in the role (no more than 2 pages).
Shortlisted candidates will be invited to interview on 24/07/2024. In line with our trauma informed ethos, all candidates invited to interview will be provided with the interview questions in advance.
The client requests no contact from agencies or media sales.