Food Services Manager Jobs

Main Purpose: To support the Café and Kitchen Manager in day to day running of the CareTrade’s Café Traineeship Programme at the Southwark Resource Centre, SE17 providing hands on work-based training to autistic jobseekers interested in catering and hospitality careers

This post is based on a full-time salary of £28,000 per annum. Holiday is based on annual leave of 5 weeks plus bank holidays

Reporting to: Café and Kitchen Manager

Line Management responsibility: Café Assistant and between 3 and 4 Trainee Café Assistants (at any one time)

Working with: Southwark Resource Centre Management, Café and Kitchen Manager, Larcom Kitchen Chef, CareTrade Head of Education, TAP Project Coordinator, Administrator and CEO, Café Assistant, Trainee Café Assistants

Place of work: Southwark Resource Centre, Hithard Court, 10 Bradenham Close, SE17 2 QB and CareTrade’s Office, Larcom House, 9 Larcom Street, SE17 1RT

Core Responsibilities:

1. Supervising CareTrade Café throughout the school year (including half terms)

2. To work with the Café and Kitchen Manager to write and prepare training materials for the Trainee Café Assistants

3. Oversee the training of the Trainee Café Assistants (young people with autism) during work placement

4. Monitor the progress of Trainees and write end of placement reports

5. Line Manage the Café Assistant and the Trainee Café Assistants and report to Café and Kitchen Manager

6. To work closely with the Southwark Resource Manager and CareTrade to develop marketing materials and promotions for the Café and Community involvement

7. Responsible for opening and locking up the café and cashing up

8. Prepare coffee and food including: baking cakes, making sandwiches, salads, cooking hot meals.

9. Restock/refill items as necessary and list items that need ordering from suppliers.

10. Check stock in fridge for out of date products and dispose of as necessary.

11. Customer service including taking orders, serving customers and cash handling.

12. Maintain coffee machine including set up, cleaning and refilling with beans.

13. Ensure daily cash up form is filled in and money is in safe.

14. Ensure café is ready for customers on opening.

15. Create a welcoming and professional environment.

16. To help raise awareness of autism amongst customers.

17. To keep the café clean and ensure a high standard of hygiene.

18. To ensure food safety guidelines and laws are adhered to.

19. To ensure a Healthy and Safe working environment for self, staff, trainees and customers.

General Responsibilities:

1. To attend all staff meetings and participate in staff development as required.

2. Promote a positive image of autism, the Project, Southwark Resource Centre, Project partners and CareTrade.

3. Co-operate with all CareTrade and Southwark Resource Centre staff in maintaining good relationships with outside agencies and the general public in order to promote the charity and win increased support for its work

4. Co-operate with all CareTrade and Southwark Resource Centre staff in maintaining harmonious inter-personal relationships. Ensure that your conduct within and outside of your work place does not conflict with professional expectations.

5. Ensure an awareness and observation of Fire and Health and Safety Regulations at the work place.

6. Ensure the respect, dignity and rights to privacy of both students and staff as far as possible.

7. Work within all CareTrade and Southwark Resource Centre policies and procedures, in particular Health & Safety, Equal Opportunities, Confidentiality and Data Protection.

8. Carry out any duties as are within the scope, spirit and purpose of the job and the title of the post, as required by your Line Manager.

The job description reflects the present requirements of the post. You will be expected to carry out other activities that are within the scope of the role.

We are committed to safeguarding and promoting the welfare of all young people who use our services and as such expect all staff and volunteers to share this commitment. All staff must provide a current, adequate and relevant DBS Certificate or be willing for CareTrade to process a new enhanced DBS application. All staff must have a satisfactory enhanced DBS check prior to starting.

Confidentiality: All staff are required to maintain confidentiality for all areas of the CareTrade Charitable Trust, partner organisations, its staff, and its work. The nature of the work entrusts people with confidential information about clients/service users, their families and staff within CareTrade and partner organisations. Any breach of this confidentiality will constitute gross misconduct. 

 

We are committed to safeguarding and promoting the welfare of all young people and adults who use our services and as such expect all staff and volunteers to share this commitment. All staff must provide a current, adequate and relevant DBS Certificate or be willing for CareTrade to process a new enhanced DBS application. All staff must have a satisfactory enhanced DBS check (formerly CRB check) prior to starting.

Applications are sought from all suitably qualified sections of the community.

Job Types: Full-time

Pay: £28,000.00 per year

Work Location: In person

Application deadline: 24/11/2024

World Horse Welfare is an international charity that strives to support and strengthen the horse-human relationship through a combination of care, research, education and influence. We work to promote and protect welfare across the full spectrum of the equine world, including horses in need, sport and leisure horses, and horses used in work and production.

We are looking for a friendly, highly organised individual to oversee the daily running of our Visitor Centre at Glenda Spooner Farm which nestled in the stunning Somerset countryside, just outside the cozy township of Somerton. The main aim of the role is to ensure that all visitors have an enjoyable and informative experience, whilst assisting the Senior Centre Promotions Officer and Centre Manager with the organisation of a variety of events.

The successful candidate will be approachable with the ability to communicate with people at all levels. You will be flexible, self-motivated and proactive with the confidence to deal with people at all levels. This role deals with enquiries relating to the hiring and use of centre’s facilities (indoor school and conference room) and the subsequent co-ordination of bookings, ensuring the arrangements meet all requirements. You will promote the charity’s membership schemes and ensure all promotional and display material, including merchandise, is up to date and presented professionally. A knowledge and experience of horses would be advantageous.

This role offers up to 32 hours per week over 4 days. It is operated on a flexible basis and would suit a job-share as weekend working is required. A flexible approach towards working hours is essential as some events can take place outside of normal working hours.

Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme and a minimum of 31 days’ holiday – pro rata for part time (including bank and public holidays and mandatory shutdown between Christmas and New Year). Death in service, free uniform, free parking.

World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and disabled people.

World Horse Welfare takes great pride in being realistic, compassionate and forward-thinking and the successful applicant will be expected to share these values.

Are you passionate about creating a welcoming environment and delivering exceptional customer experiences? Galanos House Community Hub & Café is looking for a dedicated Hub Coordinator to lead our day-to-day operations.

Key Responsibilities -

- Oversee the daily running of the Community Hub & Café, ensuring efficient and effective operations.
- Deliver outstanding customer care while maintaining high standards of food and beverage preparation.
- Set and uphold restaurant-quality service standards.
- Engage with the local community to plan events and promotions, fostering a sense of belonging and connection.
- Proactively identify opportunities to enhance sales and improve overall service delivery

What We’re Looking For -

- Strong leadership skills with a passion for community engagement.
- Experience in hospitality or café management preferred.
- Excellent communication and interpersonal skills.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Galanos House is a CQC Outstanding Care Home, and we continually strive to improve and innovate working alongside the people that live in the home. It’s where our residents can form special bonds and make new like-minded friends. We’re pleased to be able to offer both nursing and residential care in the main home and support for people living with dementia in Poppy Lodge. Adjacent to the main building is the Galanos community hub, which boasts a beautiful light and spacious cafe and a number of multipurpose spaces which host groups, activities & events. 

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

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Important Note: Due to the nature of the role we will only consider applications from candidates based in or around Birmingham.

People’s Economy aims to build the agency and power of people facing injustice and working for social change so that they have the expertise, capabilities and resources to develop their own analysis of how the economic system is a root cause of the injustice they face, develop strategies to change it and then take action with others. Our vision is for a world with economies that meet the needs and priorities of people currently experiencing economic injustice.

We are looking for people who are: passionate about addressing economic injustice, hold a deep knowledge and connection to Birmingham and are capable of working with and supporting changemakers and community groups across the city.​

We have worked in Birmingham for five years and the need and urgency for our work is greater than ever, with the many live grassroots campaigns across Birmingham mobilising people to come together to save libraries, youth services and social housing. We know that a shared root cause of all of these crises is the city’s economic system. 

This role leads our work across Birmingham to help build our collective capacity to analyse, strategise and take action for economic system change in the city. It will coordinate our Programme team to deliver different initiatives that support a growing movement for economic justice across the city - particularly focused on building support and engagement amongst grassroots changemakers and communities experiencing economic injustice. It will manage projects and resources, conduct programme development and delivery, oversee outreach and partnerships, changemaker recruitment and contribute to fundraising - ultimately play a key role in shaping our regional impact. This position is crucial in coordinating our work across Birmingham and driving meaningful collaboration with local and national stakeholders, in particular working collaboratively with Economic Justice Brum, a long term initiative working on local economic systems change.

Online Open House

Come and meet us! We are hosting an online open house on Monday October 28th at 12pm for anyone who is interested in hearing more about the roles we’re currently hiring for or what People’s Economy is all about.

You can use this space to ask any questions you might have about the role, find out more about the organisation and meet some of our staff team. Curious?  This will be hosted as a webinar and questions can be submitted via the Q&A function so you will be able to remain anonymous unless you choose to unmute or turn on your video to ask a question.

Sign up here:https://us02web.zoom.us/webinar/register/WN_w2oUR_ckS6ycbSMqExXrkw#/registration 

Job Description

Birmingham Programme Development

• Working closely with the Programme Director and the Programme Team, lead the translation of People’s Economy’s strategy into a programme of work in Birmingham
• Working closely with the Programme Director and the Programme Team, identify the resources People’s Economy needs to deliver its strategy in Birmingham and contribute to fundraising for the organisation’s programme of work in Birmingham
• Working closely with Programme Director lead outreach and relationship building with community and civil society partners, including members of the Economic Justice Brum
• Working closely with the Head of Community, lead the development of People’s Economy’s programme of outreach and relationship building with changemakers in Birmingham including current grassroots campaigns such as Save Birmingham, Save Birmingham Youth Service (SBYS), Ladywood Unite, Save Druids Heath and the Birmingham Fair Housing Campaign.

Birmingham Programme Delivery

• Working closely with the Programme Team, coordinate the delivery of People’s Economy’s programme of work in Birmingham and ensure it is well embedded, integrated and supportive in the local economic justice landscape
• Play a leading role in our collaborative work with Economic Justice Brum ensuring consistent coordination, support and relational working
• Lead our work on developing and delivering a creative communications plan for Economic Justice Brum, as People’s Economy is its appointed communications partner
• Lead on organising the logistics and resources required to effectively deliver People’s Economy’s programme of work in Birmingham 
• Working closely with the Programme Team, coordinate the monitoring, evaluation and learning of People’s Economy’s programme of work in Birmingham
• Working closely with the Programme Team, recruit and onboard changemakers from Birmingham to opportunities within People’s Economy’s training and support programmes
• With support from the Head of Training, contribute to the delivery of learning and skills sessions when appropriate
• Facilitate spaces and workshops for our changemakers, partners and other stakeholders
• Maintain relationships with changemakers from Birmingham while they are involved in People’s Economy’s programmes and act as a key point of contact

Supporting other work strands

• Feed into the development and implementation of other work strands including community building and the organisational communications strategy

Managing projects and people

• Work with the Head of People and Operations to recruit freelancers to help deliver People’s Economy’s programme work in Birmingham
• Line manage freelancers contributing to People’s Economy’s programme of work in Birmingham, and any staff roles which (in future) report to Programme Manager Birmingham
• Manage (or contribute to) non-programme projects that contribute to achieving People’s Economy’s goals, as agreed with the Programme Director
• Work collaboratively with the Programme Team to ensure a joined-up approach across People’s Economy’s work Financial management and income generation
• With support from the Programme Director, develop and manage budgets for programme work in Birmingham
• With support from the Programme Director, contribute to income generation by leading the development of agreed identified opportunities, including by holding key relationships with existing and potential funders

Financial management and income generation

• With support from the Programme Director, develop and manage budgets for programme work in Birmingham
• With support from the Programme Director, contribute to income generation by leading the development of agreed identified opportunities, including by holding key relationships with existing and potential funders

For full role description and person specification see attached application pack

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities. 

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today. 

We are delighted to be delivering the National School Breakfast Programme. Family Action is committed to supporting child development, and we believe a healthy school breakfast, without barrier or stigma, can set up children to succeed and give them the very best chance to learn. Working with schools across the country, the post holder will make a vital contribution in ensuring thousands of children in disadvantaged areas have a healthy breakfast at the start of the school day.

As a School Breakfast Coordinator, you will be required to work directly with schools to recruit them to the programme, facilitate the successful set up of breakfast delivery in their schools and provide ongoing support and advice. A big part of this role will be to proactively contact schools to offer them a virtual meeting to support them to sustain and grow their breakfast provision. 

Main Responsibilities:

• Proactively contact schools to offer online meetings and support in the ongoing delivery of their breakfast provision. Offering advice and guidance to increase the number of children having breakfast each day
• Respond to school queries via a support desk either by phone or email in a timely manner. Escalating to colleagues within the service as appropriate.
• Share knowledge, ideas, feedback and evidence of good practice with schools to inspire and encourage improved delivery of the breakfast provision.
• Work closely with colleagues and partners supplying the service delivery, ensuring any issues relating to Food orders, deliveries or provision help are reported and action is taken immediately.

Main Requirements (for details check the job description and person specification):

• The successful candidate will preferably be educated to degree level or relevant professional qualification to level 3. Have experience of working in customer service environments or experience of being first point of contact and providing high quality support.
• Experience of working in an educational setting or in partnership with schools or other educational providers and knowledge of how schools operate.
• Experience working in a remote team with the ability to confidently build relationships with a range of professionals, stakeholders and services.
• Excellent interpersonal and presentation skills including the ability to engage a range of audiences virtually.
• Proficient in Microsoft Office with strong IT and administration skills and a high level of competency in the use of Salesforce or a similar CRM tool. 

Benefits: 

• an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays 
• up to 6% matched-pension contributions
• enhanced paid sick leave and paid family leave provisions
• eye care and winter flu jabs vouchers
• cycle to work scheme
• investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· Download and submit a completed Application Form linked to the Family Action job advert

• Closing Date: Monday 11th November 2024

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role and will reimburse your travel cost if you attend an interview.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons

The Community Engagement Department enables our student community leaders to gain the knowledge, skills and connections for themselves and their student communities to thrive.  

Working with staff across the Community Engagement Department, the Training Coordinator works closely with the Training Manager to support staff to design and deliver high quality, impactful training for our 3000 student community leaders across 400+ student groups, 1000 student representatives, and our 6 full-time elected Student Officers, among other student communities. 

The Training Coordinator will support specialist staff across KCLSU to design and deliver a range of training spanning the breadth of community leadership, including but not limited to: student group management, event management, facilitation skills, volunteer management, project management, assessing impact, health & safety and safeguarding, effective representation, influencing & campaigning, community organising, protecting student rights, inclusion & accessibility, among others. 

This role forms a crucial element of the KCLSU and KCL Leadership Learning Initiative, a joint project designed to foster leadership skills among students, particularly those from under-represented backgrounds.

Job Specification

Student-facing Training 

- Lead the operational planning and delivery of our student-facing training programmes, including training our student group leaders, our elected sabbatical officers and our academic representatives, among others 
- Work with relevant staff across KCLSU to implement the KCLSU Training Strategy and share and promote best practice across the organisation 
- Work with relevant KCLSU teams to ensure consistency across student-facing training and ongoing guidance and support through the Community Development Framework and the Services Framework, and ensuring consistency with policy and compliance

Training Design & Development 
- Develop best practice guidance for training design and delivery in line with the KCLSU Training Strategy. 
- With oversight of all training content, work with the Training Manager to ensure we are utilising efficient and effective methods of delivery. 
- Apply a process for assessing learner needs to ensure training is accessible for all, implementing adaptive approaches to training that mitigate barriers to engagement
- Ensure our training content is engaging and reflective of our diverse student membership. 
- Maintain a keen understanding of training trends, developments and best practices 

Service Development 
- Develop the annual operating plans for the Community Engagement Department's Training, ensuring ongoing quality improvement of our training provision in line with KCLSU's strategic plan. 
- Review and improve processes, using staff resources effectively and implementing efficient, sustainable and robust working practices. 
- Monitor key performance indicators, managing processes for measuring and reporting on impact and outcomes. 
- Develop mechanisms for service feedback, consultation and user insight, understanding user needs and perspectives to inform service development. 

Stakeholder Management and Partnerships 
- Work with key partners at KCL, including the Students and Education Directorate (SED), Dr Michael Flavin and KCL Careers & Employability 
- Identify and cultivate key relationships and partnerships across KCL; students’ unions; higher education organisations, the National Union of Students and other relevant partners

Candidate Specification

Qualifications
- (Desirable) A good standard of general education, ideally to graduate level or equivalent 
- (Desirable) Relevant L&D/Training qualifications 

Experience
- Experience developing and implementing training programmes 
- Experience delivering large-scale events 
- Experience supporting others to become effective trainers and facilitators 
- (Desirable) Experience of working with young people/education or similar
- (Desirable) Professional experience as a trainer 

Knowledge
- Knowledge of various training methods including coaching, workshops, classroom training, mentoring, e-learning programmes and workbooks 
- Understand the barriers to accessing and participating in training for different student communities 
- (Desirable) Understanding of project management techniques
- (Desirable) Knowledge of e-learning platforms

Skills
- Excellent interpersonal skills 
- Strong organisation, planning and time management skills
- Excellent written & verbal communication skills, able to communicate effectively with both internal and external audiences
- Ability to manage working time effectively, and prioritise projects appropriately

Aptitude:
- Flexible and hardworking with a proactive work style 
- A commitment to the principles and practices of equality and diversity
- Enthusiasm for working in a student environment
- A desire to empower and develop young people to become community leaders
- Able and willing to demonstrate KCLSU values (Inclusive, Open, Collaborative, Brave) 

The list above is not exhaustive. For further details, please review our Job Pack.

You will see on our Job Pack that we are a equal opportunities employer and we live by our 4 main values: Inclusive, Collaborative, Open and Brave. KCLSU is a fun, social and flexible work environment which offers opportunities for development as well as great staff benefits.

Benefits of Working for KCLSU include:

• Hybrid Working Policy 
• Pension Contribution
• Interest Free Season Ticket Loan & Computer Loan
• Cycle to work Scheme
• Enhanced Sick Pay
• Enhanced Maternity and Paternity Pay
• Eye Tests & single focal glasses allowance
• 25 days annual leave plus bank holidays and university closure days
• Discounts at KCLSU venues
• £30 wellbeing allowance per term
• Employee Assistance Programme
• "No meeting Friday" ethos
• Death in Service

At KCLSU Equality, Diversity and Inclusion are at the heart of everything we do and we endeavor to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post.

Eligibility

To be eligible to apply for this role you must:

• Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship.
• Have a National Insurance number, or be in the process of applying for one
• Not be a trustee of King’s College London Students’ Union

We are recruiting a General Advice Officer to support with the delivery of advice and welfare support to guests who access Sufra’s Food Bank, Community Kitchen and the Community Wellbeing Project. The General Advice Officer will support our guests on a range of areas including benefits, immigration, housing, wellbeing, money management and access to training and employment services. The post-holder will provide high quality welfare advice and guidance through weekly one-to-one advice sessions, undertake case work, work with partners to facilitate referrals, and provide support to advice volunteers.

The successful candidate must have at least two years’ experience delivering effective advice in a similar capacity, demonstrate empathy, an understanding of the issues facing vulnerable people, and have in-depth and up-to-date knowledge of welfare benefits with a strong focus on achieving tangible outcomes for our guests.

We understand that working in the charity sector can be both deeply rewarding and demanding, we provide comprehensive training and support so our team can expand their skills and take on new challenges. We are looking for an General Advice Officer who is passionate, reflective and ambitious about bringing about positive change for our guests. The right candidate should be empathetic and patient, skilled at problem-solving, highly organised and diligent.

This is more than just a job; it’s an opportunity to make a lasting difference in the lives of our guests. We encourage applications from individuals of all backgrounds and life experiences, as we believe this diversity makes us better able to serve the diverse communities of Brent.

We are looking for an exceptionally committed individual who is willing to go the extra mile. If you are dedicated to bringing about positive change for some of the most marginalised communities in Brent through advice, we would love to hear from you!

At Young Lewisham Project (YLP) we are passionate about food and our kitchen is one of our fundamental focal points which helps to foster connectivity, consistency and cohesion at the Project, as well as amazing breakfast and lunches.

• You will quickly become the go to person with the answers and you will be a role model when it comes to what a great service would look like.
• You will ensure that the ordering, preparation, cooking and delivery of our enticing dishes runs smoothly and the kitchen remains in top condition, tidy and compliant with Food Hygiene Standards.
• You will help to create a menu with the help of our young people to ensure that vibrant, colourful and nutritious meals are provided to perfection.
• When you join us, we want you to bring your strong communication skills, strong teamwork ethos and your positive can-do attitude with you!
• You will also be flexible, positive and creative with a child centred approach. 
• You will be expected to work both independently, on your own initiative and as part of a team supported by and offering support to your colleagues. The post holder will be expected to contribute to staff meetings and supervision with their line manager.
• You will also be expected to attend relevant training.
• The role provides good opportunities for development and progression for the right talent.
• YLP is committed to safeguarding and promoting the welfare of young people. Consequently, this post will require prospective applicants to undergo screening appropriate to the post, including checks with past employers and an Enhanced DBS check.
• YLP embeds a strong Safety culture in everything we do. There will be company policies and procedures to follow alongside our Health & Safety practices so it is essential that you will champion this.
• YLP reserves the right to close this advert early if we are in receipt of a high number of applications.

Skills required

• Knowledge of regulations and working within the relevant Food Standards framework
• At least two year’s experience of working with young people in an education or youth and community setting
• Experience in compliance, quality assurance, monitoring and evaluating the service
• Excellent written and communication skills at all levels
• Safeguarding knowledge
• Computer literate
• Good Food and Hygiene Standards
• Organised, methodical with sound decision making ability
• Experience of catering and supervising catering team members
• Exceptional standards in all aspects of food service
• Proven track record in a catering establishment
• Proven track record of continually improving standards
• A positive outgoing disposition and real 'can-do' approach

Main duties and responsibilities:

• To prepare, cook and serve nutritional balanced food with the young people and staff
• To control portions and food cost management.
• Organise and supervise the food service.
• Allocate duties and responsibilities to the rest of the team and provide general supervision/oversight with the young people helping in the kitchen.
• Ordering weekly food stock on line; establishing and maintaining an appropriate stock control methodology.
• Ensure all supplies of food, equipment and cleaning materials are of the right standard.
• To produce menus and food plans with the young people and staff in accordance with guidelines on nutrition and healthy eating.
• Oversee administration of Cooking Open College Network Level 1 and 2 with support
• Cleaning the kitchen, overseeing and maintaining kitchen cleaning schedules
• Compliance and Health and Safety and Food Safety regulation.
• Monitor the performance of young people assisting in the kitchen and reporting any issues to the Operations Manager or line manager.
• Ensure health, hygiene, and cleaning protocols are carried out in accordance with statutory regulations.
• Assist in the control of costs by monitoring and controlling supplies within the budget and by following through with the recommended menus.
• To liaise, as required, with the Operations Manager, Managing Director and others concerned with the running of the services.  To attend and contribute to supervision and attend staff meetings
• Ability to maintain confidentiality
• To complete ad-hoc tasks as required

Other general tasks and duties:

• Undertaking such other duties, training and/or hours of work as maybe reasonably required and which are consistent with the general level of responsibility of this role.
• Maintaining personal and professional development in order to meet the changing demands of the job by participation in appropriate training activities aimed at encouraging and supporting staff in their development and training.

Notes:

• The duties listed in this job description are not exhaustive.  The service provider reserves the right to alter the job description after consultation to reflect changes to the job or services provided, without altering the general character or level of responsibility.
• The duties and responsibilities in the job description must be carried out in a manner which promotes dignity and due respect for all staff, young people and other stake holders and consistent with the Equality, Inclusion and Diversity Policy of the Project.

Location: St Albans & District Foodbank (SADFB)
Salary: £37,500 FTE, pro rata (£20,000 - £25,000 PA)
Hours: 20/25 hours per week, with one Saturday a month (9:30am - 12:30pm)
Flexible Working | Reports to: CEO

About Us
St Albans & District Foodbank (SADFB) is an independent charity and a member of the Trussell Trust Foodbank network. Our mission is to prevent or relieve poverty in the local area. With the help of over 130 volunteers, we provide vital food and welfare support to those in need. We’re looking for a dedicated Wellbeing & Engagment Coordinator to join our team and help our clients on their journey to self-sufficiency.

Role Overview
In this role, you will take a holistic approach to supporting clients, helping them engage with third-party agencies to address the broader issues contributing to food insecurity. You'll work closely with referral partners, community groups, and volunteers to offer personalised, non-judgemental support. Your focus will be on empowering clients to overcome challenges, improve their well-being, and become more self-sufficient.

Key Responsibilities

• Build trust with clients by providing personalised, respectful, and non-judgemental support.
• Work with partner agencies to identify clients with additional support needs and refer them to appropriate services.
• Train and support volunteers to identify clients' welfare needs and engage with SADFB’s services.
• Maintain strong relationships with support agencies, ensuring effective signposting and referrals.
• Attend local events and forums to promote SADFB’s services and raise awareness.
• Create and distribute materials to help volunteers with signposting.
• Monitor and report on client outcomes, service effectiveness, and equal opportunities.
• Ensure safeguarding procedures are followed to create a safe environment for both clients and volunteers.

About You You’ll have experience working in social care, mental health, or community support, ideally within the voluntary, community, or social enterprise sector (VCSE). You’ll be a great communicator with the ability to build relationships with a diverse range of clients, volunteers, and partner organisations. You’ll be passionate about making a positive impact and supporting people from all walks of life.

Requirements

• Strong interpersonal skills and experience building effective relationships.
• Experience in social care, mental health, or community support.
• Ability to collaborate across organisations and support volunteers.
• Proficiency in IT tools like Word and Excel, with experience in data collection and reporting.
• Excellent communication skills with a compassionate, non-judgemental approach.
• Ability to work with diverse and marginalised communities.
• Creative and adaptable, with a focus on achieving positive client outcomes.

Why Join Us? At SADFB, we offer flexible working and the opportunity to make a real difference in your community. You’ll be part of a passionate, supportive team dedicated to empowering people to overcome food insecurity and improve their lives.

For more information on the role refer to the attached job description.

About FareShare Sussex & Surrey

We rescue surplus food from businesses, farms and supermarkets. This food is nutritious, in-date and safe, and includes a high proportion of fresh vegetables and fruit. If we did not rescue this food, it would be at risk of going to waste. Instead, we deliver it to charities, community kitchens, community pantries and fridges, food banks, schools and other organisations serving vulnerable people. Our food is a vital lifeline for children and families, people on low incomes, people who have lost their jobs, the homeless, refugees, domestic abuse survivors, the elderly and key workers.

We operate out of two depots; Guildford (Surrey) and Brighton (Sussex) as part of 35 Regional Centres, working as a network across the country with FareShare, a national charity. The Guildford warehouse is new and enables us to receive, store and deliver more fresh, frozen, chilled and ambient food across the region.

Last year, we delivered enough food for 2.14 million meals to help vulnerable people in our community. We receive and deliver around 80 tonnes of food every month, currently to 147 organisations, including homeless shelters, community pantries, food banks, clubs, children’s centres and lunch clubs across 3 counties. FareShare Sussex & Surrey also works to improve the lives of vulnerable people far from the workplace through our successful employability programme.

City Gate Community Projects (registered charity 1093245) is the employer, delivery partner and franchise holder for FareShare Sussex & Surrey.

Main purpose of this role

The Employability Coordinator will form part of a project team with the Employability Programme Manager. The project team will be responsible for delivering all aspects of the Employability Programme. The Employability Coordinator will deliver Employability and skills-based training, as well as monitoring participant progress and providing effective information, advice and guidance. The role will deliver the day-to-day activities of the programme in the Guildford depot, supporting individuals looking to enter employment, education or training. Therefore, the right person would need to have the skills and confidence to deliver sessions to groups of 3-10 individuals and provide one-to-one mentoring sessions to participants. We are looking for someone dynamic and engaging, with excellent training, coaching and mentoring skills, as well as a commitment to delivering a high quality service in line with our mission and core values. In addition to working with the Employability Programme Manager, you will work closely with the team at FareShare Sussex & Surrey and be supported by the national FareShare Employability Team. You will be part of an upbeat, skilled, supportive team within an ambitious, values-led organisation that has a fantastic leadership team and is focused on the wellbeing of its staff. You’ll make a strong contribution to our culture of togetherness, inclusivity, respect and passion in our mission to see no good food going to waste in Sussex & Surrey.

Duties and responsibilities

Programme Delivery

● Work with the Employability Programme Manager to meet the overall project target for employment and training.

● Deliver coaching and other relevant training as required.

● Ensure that detailed participant records are filed and maintained.

Working with Trainees

● To effectively maintain a caseload of Trainees ensuring their attendance during their work experience, regular one to one support, group sessions and other programme activities.

● Implement and monitor Individual Learning Plans for Trainees and volunteers to support them back into work, through certificates, work experience, building confidence and other soft skills.

● Offer appropriate information, advice and training to help Trainees improve their employability.

● Devise and monitor the Trainee’s learning plan, within their Individual Development Plan, set SMART targets and regularly review.

● To motivate Trainees, to ensure continual engagement.

● To work with Trainees holistically and encourage, support and enable them to achieve defined training and wellbeing goals.

Working with FareShare Sussex & Surrey

● Attend team meetings with FSSS and the FareShare UK Employability Team

● To attend supervision and appraisal meetings as specified by the post holder’s line manager

● Maintain up-to-date knowledge of the local labour market and sector developments

● Maintain up-to-date knowledge of issues, trends, policy developments and legislation relating to the role

● Work in accordance with Equality, Diversity, Health & Safety, Food Safety and Safeguarding policies

● Working closely with the Employability Programme managers to nurture existing and secure new commercial employment partners.

● Attend recruitment and employment forums to represent FareShare Sussex & Surrey

Person Specification

As an employer committed to Equal Opportunities, we will assess applications in line with the criteria we consider either as being essential or desirable for this post. Please explain in your Covering Letter why you meet the points in the

Qualifications and/or experience

Essential Criteria 

 ● A Level education or equivalent

● Experience in training, coaching and/or mentoring

● Engaging with a wide range of people

● Building/maintaining relationships with external organisations and associations

● Working to an outcome-based model achieving ambitious targets

Desirable Criteria 

● Working with volunteers/adults with additional needs

● Coaching/Motivational Interviewing Qualification

● Knowledge of the benefits system and experience of supporting people with benefits-related issues

● Knowledge and experience of the Third Sector in the UK.

● Coaching/Motivational Interviewing experience

Skills, Abilities and Knowledge 

Essential Criteria 

● Excellent knowledge of the employment system and local labour market.

● Enthusiastic and self-motivated, with strong people skills.

● Employability skills - confidence building, CV writing, job applications and interview practice.

● Ability to plan, multi-task and manage your time effectively.

● Excellent written and verbal communication skills, including presentation skills.

● IT literacy including word processing and database use.

● Adaptable to the needs of a developing project.

● Ability to work on own initiative and organise caseloads.

● Team player able to motivate and develop people through positive approaches

● Knowledge of equal opportunities, inclusivity, diversity and safeguarding

Desirable Criteria 

● Employability Skills- confidence building, CV writing, job applications and interview practice

● Experience in tailoring Individual Learning Plans.

Relationships (internal and external) values and behaviours

Essential Criteria 

● Work collaboratively with internal and external partners building successful and productive relationships.

● Brilliant people skills

● Desire to work for the region's largest surplus food rescue charity, to subscribe to the culture, vision and mission of our charity

● Commitment to continuous professional development

● Empathy with and non-judgemental attitude to Trainees and an understanding of their needs.

Circumstances

Essential Criteria 

● Willing and available to work outside normal working hours occasionally if required

● Proof of the Right to work in the UK

● Satisfactory DBS check

Desirable Criteria 

● A UK driving licence and access to your own car might be useful but not necessary

Benefits ● Ethical pension scheme ● Daily lunch provided (Guildford depot) ● Access to learning and development opportunities ● Access to Telus Health ● 33 days Annual Leave, including all public bank holidays (pro-rata for part-time employees) ● Staff-led wellbeing programme ● Flexible working ● Bike to work scheme

Safeguarding statement FareShare Sussex & Surrey is committed to safeguarding and protecting the adults we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure we have policies and procedures in place which promote safeguarding and a safe working environment.

Equality, Diversity and Inclusion We want to be open to everyone. A diverse voice is a more powerful voice. Diversity in our people brings new viewpoints, and this drives debate and creativity which is key to success and an ability to engage new audiences. As such, we encourage applications from people who belong to groups which are often marginalised in society. We strive to engage an ability-based workforce which reflects the diverse nature of our local communities. We are committed to equality, diversity and inclusion and it is important to us that this is reflected in the diversity of the people who work for us. We particularly welcome applications from black, Asian and minority ethnic candidates. LGBTQ+ candidates and candidates with disabilities because we would like to increase the representation of these groups in the team. Please call or email if you’d like to chat about the FareShare Sussex & Surrey community in more detail.

Application Process and Further Information Please submit a CV and Covering Letter (one side of A4), explaining how you meet the Person Specification. before 9am Monday 11th November 2024. For an informal chat about the role, please contact our Employability Programme Manager, Brenna Taylor 

Employability at FareShare Sussex & Surrey FareShare Sussex & Surrey has run a pilot employability programme through its Brighton Depot for 4 years and has taken these learnings to relaunch our programme across both our depots in Brighton and Guildford. This project will work with long-term unemployed people and those from the probation service (Brighton) and 18-25 year olds who are far from education, employment or training (Guildford) to provide the support they need to successfully secure and sustain meaningful employment.

The project will work with 60 Trainees a year across the 2 depots and will provide an integrated, person-centred employment service for the long-term unemployed in Sussex and Surrey. The project will be designed based upon the best practice currently within and external to the FareShare Network. These are the 3 core project elements of Employment Support, Work Experience and Training & Wellbeing.

Due to the nature of the job market in the region, our programme will focus on the hospitality industry. Utilising our commercial kitchen space at Brighton and clean room at Guildford, we will provide a varied package of kitchen skills, barista training and stock control across both depots.

In each element, Trainees will receive a tailored programme of 1-2-1 and group support. Activities will include coaching Trainees in important work skills and supporting them through the processes of searching for, securing and sustaining employment. Each Trainee will be taken through an assessment process to identify what is required to support them to secure sustainable employment. An individual development plan will be created for each Trainee. This will also include developing links to employers and educational establishments to source employment and progression opportunities for Trainees.

Creating and managing partnerships with other local community assets to bring wellbeing services into the regional centre or encourage, support and enable Trainees to access additional wellbeing support in the community will also be vital to the success of the programme. Each Trainee will have a limited personal development budget to engage with other services.

Trainees will be engaged in utilising strength and asset based approaches and the aims of the project encompass improving Trainee wellbeing and personal development in addition to skills training and the overarching aim of enabling Trainees to secure employment.

Community Coffee Shop Supervisor, to serve customers and maintain high standards in SCT x Paper and Cup. 

Role and responsibilities

• Greet Customers in a warm, friendly and welcoming manner
• Always maintain excellent customer relations with clear communication
• Brew excellent coffee and beverages including ‘latte art’
• Prepare orders to customers specifications
• Maintain excellent level of hygiene in food preparation and service areas
• Ensure high level of personal hygiene and appearance (including the wearing of protective clothing at all times)
• Comply with Health and Safety regulations
• To follow the SCT x Paper and Cups policies and procedures
• Follow cash handling procedures, policies, use of the cash register and ability to ‘cash up’ at the end of your shift as and when required
• Perform cleaning tasks per the rota
• Report any machine faults to the manager
• Ensure all comments and complaints are raised to the Manager
• Carry out other duties as may reasonably required
• In consultation with the Shop Manager, sell donated stock and receive donations, storing appropriately for processing
• Maintain stock levels of donated goods ensuring a quality retail offer in the shop
• To be willing to cover at other shops when, and if, necessary

Additional benefits:

• BUPA Employee Assistance Programme 
• BUPA Wellbeing plan
• Cycle to work scheme
• Season ticket loan
• 25 days annual leave (rising to 30 with length of service) plus bank holidays (pro rata on basis of 35 pw full time equivalent)
• Contributory Pension Scheme with employer contributions of 5% 
• Training and development opportunities

Responsible to: Support Team Manager

Location: Based in Loughborough, England. The role requires travel to all locations where Baca Services are delivered.

Hours: 37.5 hrs per week (including evening and weekend hours on a rota)

Contract: Permanent

Salary: £24,150 - £27,760 per annum FTE

Overall Purpose

• To provide support and care to young people who are newly arrived in the country, providing the foundations for them to rebuild their strength, dignity and grow their hope for their futures.
• To partner with social workers and representatives from other agencies, for the benefit of the young people.

Duties & Responsibilities

• To be a key worker for a number of young people who are in the care of Baca, providing high quality holistic and therapeutic support for their transition to adulthood.
• To deliver young people services in line with Baca’s Theory of Change, to enable young people to achieve the following outcomes, ensuring it is of the highest quality:
• Improved Physical Wellbeing
• Improved Emotional Wellbeing
• Increased engagement with Education, Employment and Training
• Increased Social engagement
• Increased Personal Safety
• To work proactively and collaboratively to ensure all young people are safeguarded and taking the initiative in resolving any issues that may arise with young people.
• To be a role model to all young people in Baca’s care, providing care and compassion without discrimination of age, race, colour or behavioural issues.
• Support young people to understand expectations of them and the support on offer to them from Baca and other agencies.
• Support young people in developing essential life skills in line with the individual support plan to prepare them for independent living. Training young people in living skills such as washing, cleaning, cooking and safety food shopping and budgeting; proactively and intentionally in line with the Baca progress plan.
• Support young people in developing their skills and interests in education, vocation or hobbies. Ensure young people’s interests, hobbies and aspirations are identified by getting alongside young people and working with the team.
• Be an active part of a diverse environment of staff and young people from different cultures and backgrounds.
• Support young people to engage socially at Baca and in the wider community to build positive trusting relationships with others through one to one and group social times, engaging in clubs and activities.
• Take part in planning and attending day trips and Baca’s annual residential week.
• Develop excellent working partnerships with social workers, solicitors, teachers, volunteers and other partners to provide a holistic development package for each young person enabling them to become independent.
• Actively plan, prepare and participate in all meetings and events that are related to the support of the young people.
• Prepare young people for meetings and help them to understand what is being communicated.
• Transport young people, in line with our lone working policy, to events and meetings making sure they are on time using your own car in a safe and legal manner.
• Support young people to communicate and express their own wishes and voice regarding all aspects of their life and future.
• Develop and maintain excellent communication with all members of the team and all external partners and supporters.
• Keep good records and carry out all administrative work required as part of the role, such as month end reports and support plans, on time and in a consistent manner.

General

• Be adept in employing the correct procedures for dealing with any safeguarding incidences or concerns, in line with Baca’s Child, Vulnerable Adult Protection & Safeguarding Policy.
• Maintain strict confidentiality in relation to work undertaken and ensure all confidential material is stored according to Baca’s Confidentiality statement and Data Protection Policy.
• Adhere to all Baca’s policies and procedures.
• Be a role model, leading by example in practicing the Values of Baca.
• Play an active and supportive role within the organisation.
• Take ownership of all administrative aspects of the role.
• Treat all staff and young people fairly and without prejudice, in line with Baca’s Equality and Diversity policy.
• Ability to work flexible hours, including occasional evenings and weekends, in line with the needs of the team.

Personal specification

Baca is looking for a Support Worker who can join the support team and provide support, care and be a role model for young people who are newly arrived refugees and victims of trafficking aged 16 to 18. They will be motivated and passionate about the work that Baca does and the young people in our care.

The successful applicant will have the ability to ensure the support we give to the young people is of the highest quality and goes beyond the statutory standards set. They will be very approachable, reliable and a strong team worker. Someone who is supportive, approachable, responsible, reliable, personable and willing to be flexible. They will be a great people person who can develop key external relationships. They will also be a very organised and proactive individual. The successful applicant will need access to transport as the role requires visiting the young people in their homes and attending different appointments/meetings across the midlands. The successful applicant will subscribe to and work in line with Baca’s vision and values.

The role will require the successful candidate to complete an enhanced DBS check.

Knowledge and Understanding

• Alignment with Baca’s Value to achieve our vision, mission and strategic goals.
• Ability to respond to change at short notice.
• Able to work as part of a highly diverse group of people.
• Able to work in partnership productively with teams internally and external stakeholders.
• Knowledge of safeguarding practices.
• Able to be accountable, take responsibility and be willing to learn.
• Self-motivation and flexible attitude to work.
• Proactive individual who is willing to take initiative in getting involved in a range of activities.
• Ability to be patient, calm and tenacious in very challenging circumstances
• Have a genuine concern for and commitment to young asylum seekers/refugees, and unaccompanied young people in particular.
• Driving Licence that allows you to legally drive a car in the UK.
• Access to your own car

Please note we cannot provide sponsorship for this role. Further information about the role, competencies and experience can be found on our website.

The Finance Officer will be involved in all aspects of the charity’s financial operations, this is a very broad role. From handling small donations like a child’s pocket money right up to processing large grants.  You will be the first point of call for financial queries and questions arising from our team. You will process purchase and sales invoices, volunteer, and staff expenses.  You will support grant and other fundraising applications, process donations from a variety of different platforms, deal with gift aid and banking. You will need to be an analytical problem solver able to work on your own and as part of our team.

One25 is a Bristol charity for women moving from crisis and trauma towards independence in the community. It is a highly respected charity working with some of the most marginalised women to help them to heal and thrive. 

“One25 is a huge part of my life and has really supported me. When I first came through the doors, I remember being made to feel welcome, and I felt safe. At last, I knew I wasn’t alone. I wouldn’t have my flat without being supported when I was homeless. One25 has helped me throughout my addiction and what goes with it. They let me take the time I needed and were there when I was ready to access help around domestic violence with my ex-partner.  I can’t explain how it felt to finally open up and to say ‘I’m not ok’.“ – One25 Service User

One25 services have been developed to meet women at their point of need, with love and practical support. We do this through our night outreach service which is a lifeline for nearly 135 women on Bristol’s streets. Our specialist caseworkers offer intensive one-to-one care in any area of need: from support in court to finding somewhere safe to live. Our new Health Hub provides vital access for women to health services, supported by healthcare professionals.

This is an exciting opportunity for a people person to join our team. The Health Hub Support Worker is a new role and will to support the delivery of our Health Hub at One25. You will support women to access the service, assessing their need and connecting them with support they need with compassion and care. You will work with a range of professionals to increase women’s safety and improve their health and wellbeing.

For this role, we are looking for a team player who is driven to deliver trauma informed support and thrives in working in fast paced environments.

“Anyone joining One25 needs to have a willingness to walk alongside the women, to listen without judgement. Sometimes we just need to be heard. We need you to be adaptable and quick thinking. To understand the problems faced by a marginalised woman.” – One25 Service User

At One25 we seek to imbed our values into the daily work and activities of One25 employees and volunteers. We are looking for candidates who understand, demonstrate and apply our workplace values:

• Compassion – we care
• Justice – we fight for change
• Learning – we grow together

These values reflect the way that we work with and for the women, each other, partners and within society and its systems.

Please see the person specification for more information.

It is an Occupational Requirement that applications for this post are open to women only, as permitted under Schedule 9, Part 1, of the Equality Act 2010. Enhanced DBS disclosure will be required.

One25 is committed to being an inclusive workplace that represents the diversity of the communities we serve. We actively encourage applications from candidates with diverse backgrounds and experiences. We particularly encourage applications from ethnically diverse people, LGBTQ and disability groups, and those who have lived experience of multiple disadvantages as these groups are underrepresented within our workforce.

We are happy to discuss any reasonable adjustments individuals may require once in post, but also during the application and interview process to make it as inclusive as possible. This could include (but is not limited to) different ways of applying, sharing interview questions in advance, or allowing more time for tasks during the interview.

Benefits:   Generous leave allowances: 33 days holiday inc. bank holidays; 2 days wellness leave; up to 13 additional days’ time off in lieu; plus, additional time off on any working days that fall during the Christmas and New Year closure.

Enhanced company sick pay and maternity pay

Wellness leave, paid emergency dependents leave

Access to Health Cash Plan and Employee Assistance Programme

Mental Health Champions

Reflective practice sessions

Cycle Scheme & Dr Bike

Opt-out pension scheme.

Hours: 30 hours over 4 days per week (Mondays, Tuesdays, Wednesdays and Fridays) and may include occasional weekend, morning or evening commitments.

Salary: £21,220.80 per annum  (FTE £26,526)

Contract: 2 year fixed-term contract

Applications by: 9am, Wednesday 13th November 2024

Interviews: Tuesday 26th/Wednesday 27th November 2024

Start date: As soon as possible