Food Bank Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Emmaus Oxford is in the process of setting up a digital learning centre to deliver accredited digital literacy qualifications to our companions [what we call those ex-homeless men and women that form our community]. People experiencing socio-economic exclusion are further marginalised if they lack basic digital skills. A lack of digital proficiency can prevent companions at Emmaus from successfully engaging in essential life tasks, such as applying for jobs and housing, completing online forms (e.g. universal credit forms), paying bills, managing bank accounts, as well as day-to-day activities like booking / attending remote GP appointments.
We are conducting a 20-week pilot to deliver the Essential Digital Skills (EDS) Level 1 Qualification. The qualification will be offered onsite in our learning hub. Your role, as digital coach, will be to deliver the course to companions in a manner that supports their individual learning and well-being needs. The role includes recording lessons learned and making recommendations on the roll-out of further digital skills qualifications and courses
The Digital Coach will be responsible to deliver the Essential Digital Skills (EDS) Level 1 Qualification Pilot Project. You will support companions to develop digital and life skills so that they realise their full potential to find employment and move on from Emmaus when they are ready.
So, if you have great communications skills, experience of digital training and supporting people with complex needs and a positive “can do” attitude we would love to hear from you. You will be joining a friendly and enthusiastic team who are passionate about what they do.
To apply please download an application form and send your completed application form, a supporting statement showing: ‘why you want the job’, ‘what you will bring to the team’ and ‘how you meet the person specification’ and the additional details form by 9:00am on 17th July 2024
Interviews will be held week commencing 22nd July 2024.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Office Manager
Hours: 35 hours per week (9.30am-5pm with 30 min break or 9am-5pm with 1 hour break)
Days: Monday to Friday
Contract: Permanent
Location: Based at our day centre (52 East Hill, SW18 2HJ) – this is not a remote role
Salary: £24,529 per annum
Reports to: Day Centre Leadership Team and Executive Team
Purpose of Role:
We opened our Day Centre for older people, adults with disabilities and adults with dementia in October 2021. The Office Manager role is a new position that will provide a wide variety of operational support to the Day Centre Leadership Team as we are embedding and growing our Day Centre offering and increasing the number of clients who attend the Day Centre and the types of services they receive.
We also support older Wandsworth residents in the following groups with outreach in the community and with activities in the Day Centre: BAME; digitally isolated; financially isolated; LGBTQ; socially isolated; women; and those with, or at risk of, mental and/or physical ill health and disabilities.
Benefits:
- A vibrant workplace where no day is ever the same
- An experienced and supportive leadership team
- A friendly hypo-allergenic office dog to play with
- Kind and caring colleagues who work as a team
- A great employer’s pension contribution
- A cycle to work scheme
- An employee shopping benefits scheme
- An employee assistance programme (EAP)
Important notes:
Please note that CVs will not be accepted and only full application packs will be reviewed.
The JD and PS are really important, so please do read them carefully to help you complete your application.
Our mission is to help older people to age well in Wandsworth.
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The client requests no contact from agencies or media sales.
About Rotherham Hospice
At Rotherham Hospice, we provide exceptional care for all those affected by terminal illness and are the only adult hospice in Rotherham for the people of Rotherham and surrounding villages.
We began offering Day Hospice services in 1994, and have grown over the years to now provide a 14 bed Inpatient Unit alongside our Hospice Community Team who provide care in the community.
Our dedicated team of staff and volunteers work together to provide palliative care that incorporates psychological, physical, social and spiritual support to help patients and their families achieve the very best quality of life, both at home and in the Hospice.
We believe in making a meaningful difference to the lives of patients and their families. As a member of our dedicated team, you'll have the opportunity to contribute to a community of care that goes beyond the ordinary. We value innovation, teamwork, and a commitment to excellence in all that we do.
Join us in creating a compassionate and supportive environment where every team member plays a vital role in enhancing the quality of life for those we serve.
Your Responsibilities
- You will lead Rotherham Hospice’s community fundraising strategy and manage its associated income and expenditure budgets, ensuring that all targets are achieved and / or exceeded where possible.
- Through expert stewardship, you will ensure all our community supporters are invested and engaged with our cause and you will ensure all financial and relationship opportunities are explored and maximised to their fullest potential.
- You will build meaningful relationships with individuals and community groups within and surrounding the Rotherham area, supporting community-based activities and initiatives.
- As part of our high performing Fundraising Team, you will line manage our Community Fundraising Officers, setting a first-class example through proactivity and behaviours.
About you:
Experience
- At least 2 years’ experience in a similar role with solid knowledge and understanding of Community Fundraising.
- Proven experience developing compelling propositions that drive results and generate income / supporter acquisition.
- Proven experience of meeting and exceeding financial targets in a fundraising setting.
- Experience developing and implementing supporter journeys across multiple channels and communication methods including telephone, written and face-to-face communications.
Skills and Abilities
- Able to plan, organise and prioritise workloads.
- Ability to create meaningful long-lasting relationships.
- Ability to demonstrate flexible and efficient working.
- Ability to demonstrate accurate and effective approach to tasks.
- Ability to multi-task on a variety of complex projects in a busy department.
- Good communicator and able to quickly build the confidence of colleagues.
What we can offer you
Holidays- A work-life balance is important for everyone, which is why we offer all employees 30 days annual leave per year (plus bank holidays), plus an additional day’s leave in every 5th year.
A supportive & comfortable working environment- Our Hospice is a calm and compassionate place to work, full of inspiring people who support one another.
Hassle-free parking at no cost- No one is more than a couple of minutes’ walk from the Hospice.
Great meals & drinks- Because our culinary team prepares food for patients 24/7, they cook for us too. Buy a lovely lunch with 50% off without even leaving the building.
Reassurance- Whilst the here and now is important, we all think about the future. We offer employees a 6% pension after probation and a Life Assurance scheme which will pay 2x your annual salary should you die whilst working in our service.
Training & development- Every employee will be supported with their training and development needs and will be regularly supported by their line manager.
The client requests no contact from agencies or media sales.
Are you an experienced fundraising officer with a passion for fighting hunger and reducing food waste?
FareShare Midlands is seeking a dynamic and experienced Fundraising Officer to help drive their mission forward.
About the Charity:
They are on a mission to fight hunger, tackle waste, and create opportunities for their community. Their purpose is clear: to maximise the social value of surplus food. They envision a Midlands region where no one goes hungry when there is food being wasted, no child goes to school on an empty stomach, and vulnerable people are supported to join or rejoin the workforce.
Location: Hybrid or Remote
Reporting to: Senior Fundraising Manager / Head of Fundraising
Salary: £26,247 to £29,991
Contract: Full-Time (Part-time options available)
Benefits: 25 days annual leave plus bank holidays, pension scheme, flexible working
Why This Role?
You'll join a dedicated team working to ensure no one goes hungry while surplus food is wasted. Additionally, you will be part of a team that values passion, ambition, respect, collaboration, and accountability in everything they do.
Your Impact:
As a Fundraising Officer, you'll build and manage relationships with trusts, foundations, and grant supporters to secure essential funding. Your role will be key in driving their fundraising strategy and making a real difference in the community.
Key Responsibilities:
- Cultivate and manage relationships with trust, foundation, and grant supporters.
- Develop persuasive proposals to secure new funding.
- Collaborate with their fundraising and corporate partners.
- Identify and pursue new fundraising opportunities.
- Steward donors and support their fundraising efforts.
- Maintain accurate records and budgets.
About You:
- Proven experience in fundraising, especially with trusts, grants, and foundations.
- Excellent proposal writing and reporting skills.
- Strong relationship-building and communication skills.
- A proactive approach to identifying and securing new business.
- A commitment to their values and mission.
If you're ready to make a significant impact and help FareShare Midlands create a region where no one goes hungry, we would love to hear from you. To apply, please send a copy of your profile or CV in the first instance Priya Vencatasawmy or Tanya White at Charity People.
Deadline: 3rd of July 2024 at 9am
First stage interview: TBC
Charity People actively promote equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Fundraising Manager - Partnership Giving (High-Value Relationships)
Elevate Your Career and Make a Lasting Impact on Animal Welfare
Are you passionate about protecting animals and securing their well-being? World Animal Protection, a global leader in animal welfare with over 70 years of experience, is seeking an exceptional Fundraising Manager - Partnership Giving to join our team in London.
In this crucial role, you'll have the opportunity to drive substantial income streams by cultivating and nurturing relationships with high-net-worth individuals, trust funders, and corporations. Your exceptional interpersonal and communication skills will be invaluable as you develop tailored engagement strategies and foster long-lasting partnerships.
What We Offer:
- Salary range: £37,888 - £48,713
- Generous pension scheme with up to 6% employer contribution
- 24 days of annual leave, plus bank holidays and 3 days around New Year
- Work from anywhere for 30 days a year
- Opportunities for professional growth and career development
- Collaborative and inclusive team culture
- The chance to make a tangible difference in the lives of animals worldwide
Your Responsibilities:
- Proactively identify and engage new high-value donors through networking, research, and cross-functional collaboration.
- Develop personalised engagement plans, including face-to-face meetings, exclusive events, and regular updates.
- Utilise our CRM system (RE NXT) to ensure accurate donor data management and reporting.
- Create compelling proposals, tailored presentations, and engaging materials to captivate prospective donors.
- Represent World Animal Protection at external events, conferences, and meetings.
- Foster strong relationships with internal teams, particularly Communications and Campaigns, to enhance donor engagement.
- Ensure compliance with ethical fundraising practices and data protection regulations.
The Ideal Candidate:
- Significant experience in managing high-value relationships and fundraising initiatives.
- Excellent interpersonal, communication, and negotiation skills.
- Proven ability to craft effective fundraising proposals and reports.
- Strong cross-functional collaboration and organisational skills.
- Comfortable working in a global, multicultural environment.
- A high degree of emotional intelligence and sensitivity to donor needs.
Join our Mission to End Animal Cruelty and Suffering
At World Animal Protection, we are driven by a powerful vision: a world where animals live free from cruelty and suffering. Our global food system strategy aims to end factory farming and create a humane and sustainable food system that puts animals first.
If you share our passion for protecting animals and are ready to make a meaningful difference, we want to hear from you. Apply now and become part of a dedicated team working towards a compassionate future for all creatures.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Our Nursery team are looking for a Housekeeper to work 10am-2pm, Monday to Friday, to carry out day-to-day duties across the nursery, which is located on the first floor of the Coin Street neighbourhood centre in Stamford Street, London SE1. You will have bags of energy and a passion for ensuring all of our children receive the best possible experience. You will be organised and thrive on ensuring the children’s linen is clean and dry, that the toys are sanitised and that the Chef is supported in the kitchen.
The successful candidate must be able to demonstrate the following:
- Housekeeping/cleaning experience in a business or domestic setting.
- Understanding of responsibilities and regulation under HASAW Act, COSHH, infection control, essentials food hygiene (training will be provided).
- Ability to work on own initiative and priortise work schedules.
- Ability to work as part of a team in a positive and co-operative way.
What we do
We provide the opportunities and spaces for people to lead their own change.
Our activities are wide and far reaching. From giving families and children the best start in life through our childcare and family support, to creating and maintaining high quality live, work and play spaces on land which we own.
We promote enterprise, creativity and lifelong learning whether that’s through providing employment, volunteering opportunities, nurturing enterprise or delivering programmes and activities. We provide housing that supports our community; we champion co-operative housing and influence local and national housing policy.
From sports and dance to healthy eating and gardening, we offer a range of facilities and activities accessible to everyone to support health and wellbeing in our community.
Extras
In return, we can offer you:
• 27 days’ annual leave (excluding bank holidays) pro rata for part time staff
• 8% contributory pension scheme (5% employer contribution, 3% employee contribution)
• Health and wellbeing support, including online mental health therapy sessions
• Free gym membership at Colombo, annual flu jabs
• Commitment to training and development
About Resource Futures
Our vision is to create a sustainable world. We work collaboratively with governments, businesses and the third sector to help speed up the transition to a circular economy and manage resources and waste in a more sustainable way.
We are non-profit-distributing and have a close-knit team of 50+ trusted employees who collaborate across various areas of the business. Our multi-disciplined and connected approach sets us apart from the competition and enables us to build robust solutions that have a meaningful impact in the world.
We are passionate not only about what we do but how we do it, and we’re proud to be a part of the global B Corp movement to use business as a force for good. Employee-owned and independent, we’re all about helping each team member grow, and together striving towards our goal of a creating a sustainable world. We are motivated by the impact of our work and how it feeds into wider issues of climate justice and circular economy. Our work is far-ranging from supporting businesses to advising governments and delivering the evidence to support global change. Read more about our company and how we go beyond for our people, to help them grow and thrive.
The opportunity
CAG networks empower community groups to act towards a more sustainable future, focussing primarily on the areas of reuse, repair, waste reduction, sharing, surplus food, composting and wider biodiversity and sustainability. In 2023/4 CAG Devon expanded its geographic focus, becoming county-wide, and widening its topical focus. You will be coordinating the delivery of the new Community Action Groups (CAG) project in East Devon (see our parent project website, CAG Devon).
A CAG network provides community groups with the tools and support they need to thrive, such as support with governance, guidance, small grants, training and insurance, as well as opportunities for networking and sharing skills with other groups.
As CAG project coordinator for the East Devon area, you will be nurturing and supporting place-based community groups, so location is essential. The successful candidate must live in central or East Devon or be within a reasonable commuting distance of East Devon. Mileage will be paid for travel within the East Devon area.
You will liaise with the contract manager and the local authority representative and have experience and enthusiasm for sustainability, community development and grass roots activities. You’ll be joining a close-knit team, working with the CAG Devon Project Manager and Project Officer, and occasionally with our wider Resource Futures team.
What you will be doing
- Promoting the CAG Project across East Devon:
- Establishing contact with communities and key people, through networking, attending and speaking at local events, writing posts, blogs and articles, and speaking to groups.
- Contributing to the CAG Devon website and social media presence.
- Identifying the needs of local groups (with them), including the resources and plans needed to implement their community-based initiatives.
- Providing individual support to assist groups plan and implement their activities:
- Guiding communities in the development of practical waste reduction and wider biodiversity and sustainability projects.
- Providing advice on fundraising and project management for these projects.
- Providing support to community groups and volunteers through identifying and organising appropriate training events, skill sharing sessions and individual support.
- Supporting groups to engage with and make use of Resource CIT, CAG Devon’s current online monitoring and evaluation tool.
- Ensuring that the work meets the agreed objectives and targets of East Devon District Council and the objectives of the wider CAG Devon contract (with Devon County Council).
- Monitoring project progress and reporting quarterly on progress as well as compiling an end of year summary report, highlighting successes and making recommendations.
- Representing and promoting the project to external bodies as appropriate, acting as a representative for the wider CAG Devon project.
- Any other tasks as deemed appropriate to this post.
The essentials
- Knowledge and experience of community development approaches and community consultation methods.
- Experience of working in the community/voluntary sector, ideally on waste reduction and/or wider sustainability/environmental issues.
- Commitment to sustainable resource use and sustainable development.
- Experience of promoting activities via social media.
- Competent IT user, particularly Microsoft packages, MailChimp and WordPress.
- Experience of project management, including budget management.
- Experience of collating, monitoring and evaluating data and report writing.
- Excellent organisational and time management skills to meet deadlines.
- Excellent communication, networking, and people skills.
- An enthusiastic and constructive approach.
- Current full driving licence with own transport or ability to travel easily within East Devon district council area / boundary.
Great to haves
- Knowledge of waste reduction methods and wider sustainability issues.
- Knowledge of Devon and its communities, with a focus on East Devon.
- Experience of working in a small and fast-paced team.
- Experience of supporting groups with fundraising and reporting requirements.
- Experience of working with local authorities.
- Knowledge/experience of fundraising.
Benefits
- Embedded flexi working culture.
- 25 days annual leave, plus bank holidays, each year (pro rata for part-time hours) – flexibility to work or use bank holidays for annual leave.
- One volunteer day each year (pro rata for part-time hours).
- Enhanced maternity and paternity pay.
- Enhanced sick pay.
- Scottish Widows Ethical Series 1 pension plan – the company will match up to 7% of your contribution.
- Life assurance cover.
- Healthcare portal offering 24/7 GP access, mental health support, wellbeing advice, financial and legal guidance.
- Established mental health and wellbeing group with trained mental health first aiders and responders, maintaining a focus on support for our team.
- Cycle to work scheme and on-site showers at the Bristol office.
- On-site charging points for electric vehicles at the Bristol office.
- Subsidised professional membership such as CIWM or IEMA.
- An opportunity to become a company member, contributing to decision making and the future of our business.
- Access to our Consultative Group platform – a representative group of employees that provides an anonymous vehicle for employee voice, raising issues and engaging senior management.
- Regular line manager 1:1s and performance reviews, with opportunities to discuss and build targets that inspire and push you professionally.
- Annual training budget to ensure continued progression and development, as well as regular internal ‘Lunch and Learn’ and other sessions to share skills and knowledge across all roles.
- Two annual team activity days, each followed by evening socials.
- Green Bristol location, surrounded by nature, and only 10 minutes’ walk to the harbourside.
- Central Glasgow location near train stations, with roof terrace.
- An opportunity to join a friendly, fun, professional, challenging, and supportive place to work, and a team that is collectively focused on making a positive impact.
Our vision is to create a sustainable world. We support organisations, people and communities to thrive using material resources sustainably.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity to join Spitalfields Crypt Trust (SCT), a vibrant East London charity dedicated to supporting individuals affected by homelessness and addiction. This role is crucial in providing personalised support and interventions for those experiencing homelessness and addiction issues, and to create a safe environment that empowers residents to make positive changes in their lives.
Role Overview:
Housing and Service Delivery
- Provide strong and effective support to residents in Acorn House that focuses on their strengths and goals, and is delivered in a personalised way and within a framework of active engagement and co-production
- Developing and reviewing support plans that reflect the interests and aspirations of residents
- Induct new residents in line with the service’s policies and procedures and support them to
continue in their journey towards recovery from addiction - Carry out assessments of those referred to Acorn House, and induct new residents
- Ensure the fundamental needs of residents are met including good quality accommodation and facilities, healthy food, advice and guidance around benefits, and alcohol and drug testing (to help maintain an abstinent environment)
- Deal with the immediate support needs of residents as appropriate, providing crisis intervention where necessary
- Support residents in addressing physical and mental health issues, including liaison with primary and secondary health teams
- Ensure residents are supported through court or welfare rulings (if necessary)
- Ensure effective and compliant administration of resident data using a bespoke Salesforce- based platform (In-Form)
- Ensure Housing Benefit and Services Charges are collected and managed effectively
- Monitor resident’s physical and mental health, ensuring appropriate support is provided
- Be flexible and responsive at all times to meet the changing needs of the service and the service users and ensuring high quality support is provided.
- Ensure each resident’s support plan is written, monitored and reviewed as appropriate to reflect their changing needs.
- Ensure residents progress and engage with other SCT programmes (when required)
- Ensure conditions and requirements relating to any contracts or management agreements are applied throughout SCT’s services
- Work effectively as part of a team, attending team/ staff meetings and making a positive contribution to the development of the team and wider SCT services
- Effectively control and manage financial records appropriate to the duties of the post (petty cash/rent)
- Participate in a feedback culture for continuous improvement
- Promote social inclusion for residents, supporting them to access all benefits available to them
- Support residents with physical and mental health issues, including liaison with mental health teams within the community.
- Ensure all repairs and maintenance needs are raised
Monitoring and Evaluation
- Maintain accurate records of residents on In-Form
Operational Support
- Comply with Health and Safety, including but not limited to any fire maintenance, risk assessments and complete room checks and raise any risks to the Supported Housing Manager
- Ensure equipment of all applicable facilities is in good working order
- To provide an on-call/out-of-hours service when required
- Carry out other duties as may reasonably be required
Special Conditions
- This post requires the holder to work varying shifts between 08.00 am and 8.00 pm and participation in the call rota system (for which an additional allowance is paid)
- The post-holder is required to work weekends as part of a rota and Bank Holidays when required
- On occasions you may be requested to change your rota to ensure the requirements of the service are covered
- In accordance with the guidelines on Health and Safety, to accept responsibility for working within these guidelines and reporting any concerns to the Supported Housing Manager
The client requests no contact from agencies or media sales.
Marketing Coordinator
The Victory Services Club
Location: Marble Arch, Central London
Salary: £30,000 per annum
Please note that this role is 5 days office working
Charity People are delighted to be working in partnership with the Victory Services Club to recruit a permanent Marketing Coordinator.
The Victory Services Club (VSC) is a successful charity which provides membership services to serving & retired members of the UK Armed Forces, NATO, Commonwealth, and their families. The Club, which is close to Marble Arch, has 200 bedrooms, extensive dining facilities, and seven Event Rooms which are available for Club members. Their Event Rooms are hired to generate revenue for the charity. The Club operates a number of schemes to provide free breaks for serving members of the Armed Forces. We are currently recruiting a Marketing Coordinator.
The Role
Working across all areas of marketing in the business including Front of House, Membership, Events and Food & Beverage. You will be responsible for all aspects of Marketing including updating the website with new content and imagery using CMS, producing and sending out the monthly e-newsletter, producing and replenishing marketing material and supporting on all marketing projects including print and digital campaigns.
The Person
We are looking for a highly motivated, detail orientated individual who enjoys being creative. You must have strong experience in Marketing and Communications and be familiar with CMS including WordPress. A strong knowledge of social media management is essential. You must possess a good knowledge of Microsoft Word/PowerPoint/Publisher/Excel, along with knowledge of email marketing programmes.
Benefits
- 28 days' annual leave (Pro Rata) including bank holidays
- Meals provided whilst on duty
- Company pension scheme
- Training & progression opportunities
- £500 recommend a friend scheme
- Life Assurance
- Perkbox- giving discounts across stores, cafes, cinemas and more!
Charity People are managing all applications for this role; interested applicants should send their CV in the first instance.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We want to do this because we know greater diversity will lead to even greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About you
You’ll definitely be someone who loves working at a high level and has solid experience of providing close support to the Chief Executive. You are collaborative with excellent communication skills. You have excellent attention to detail and will thrive in a fast paced environment with strong organisation skills. You’ll be experienced in using various means of software with experience of managing a Chief Executive’s diary and liaising with external contractors.
About the role
This is a varied role; from managing the Chief Executive’s office effectively and proactively, to organising and coordinating general office procedures and administration of the office.
About us
Carers UK is the leading national charity for unpaid carers. Our support, advice, information and campaigning work are now needed more than ever, as unpaid carers are providing more and more care, adversely impacting on their own health and wellbeing. We exist to make life better for carers and bring about lasting change.
Diversity and inclusion
Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.
To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.
As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.
At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please email the recruitment team to discuss.
The closing date for applications is 5pm, 24 July 2024
Carers UK anonymises all applications prior to shortlisting.
Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.
Carers UK are actively interviewing as we receive applications.
Carers UK may carry out online and social media checks as well as seek references before a formal offer is made.
The client requests no contact from agencies or media sales.
We are looking for a Customer Experience Manager - Scout Adventures to join our Adventurous team.
Location: Gilwell Park, Chingford, London, E4 7QW (Option to live in on site)
Salary:£31,716 per annum, Band E, level 3
Term: Permanent
Working Hours: 40 hours per week - Including some evenings and weekends
We’re Scouts and everyone’s welcome here - all genders, races and backgrounds. Right across the UK, we help over 400,000 young people aged 4-25 gain skills for life and find their place in the world. We help them speak up, play their part and shine bright.
About the Customer Experience Manager Role:
As Customer Experience Manager, you will be the Centre champion of our ‘Think FRESH!’ customer journey framework (Fun Relevant Effective Simple Helpful) and oversee and improve all aspects of our onsite customer journey. You will drive retention & support income generation through the delivery of fun, innovative events, and the implementation of service standards that exceed customer expectations.
What we are looking for in our Customer Experience Manager:
- Prior experience operating as a manager in a customer experience focussed environment.
- Excellent communication and interpersonal skills, with an ability to influence and negotiate with a wide range of audiences, both internal and external
- Comfortable managing your own workload, time, and logistics.
- Experience and knowledge of residential hospitality, group travel, food & beverage operations or a related hospitality industry. Excellent customer service skills and awareness of customer expectations to ensure the customer is at the centre of decision-making.
Key responsibilities as our Customer Experience Manager:
- In partnership with the General Manager and the wider Scout Adventures leadership team, lead the way to support the customer experience journey at Gilwell Park, ensuring that every visitor has a memorable experience and is engaged in the rich story of Gilwell.
- Line manage and lead key members of our booking, administration and events team, ensuring they have the tools and support that they need to complete their job effectively.
- Review and implement customer service standards to ensure consistent standards of service delivery are met for improved customer relations.
As our Customer Experience Manager in return, we offer you:
- Work in a way that suits you, your role and your department
- Be proud to say you’re part of a team with Investors in People (Gold)
- Plenty of opportunity for learning and development
- 28 days holiday a year, plus bank holidays rising to 32 days after two years
- Three extra days over Christmas (that’s our gift to you)
We are proud to be a family-friendly employer and offer…
- Maternity/Paternity Leave
- Flexible working hours
- Store Discount at our Scout Store + other online benefits
- Study and volunteer leave
Don’t miss out on the opportunity to join our fantastic team! Click ‘Apply’ now!
The closing date for applications is 23:59pm on Sunday 14th July 2024
Telephone Interview: Friday 19th July 2024
Interview are expected to be held in person at Gilwell Park on Friday 26th July 2024
The Scouts is an equal opportunity employer, and we are committed to diversity and actively seeking applicants from a wide range of backgrounds.
Strictly no agencies.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Operations Lead Job Description
ROLE CONTEXT
ABOUT ALL SAINTS: There has never been a more exciting time to join the team at All Saints. As part of a new project to revitalise the church for the Island, we are planting the first-ever contemporary service into the Church as part of the HTB network of churches (including Harbour Church Portsmouth). We are currently building an amazing team to bring the vision to life. So, this is a rare opportunity to join a new foundational team and community and to be part of the team that sets the vision, values, and culture for the next phase of ministry at All Saints as we explore what it looks like to play our part in the evangelisation of the nation, the revitalisation of the Church, and the transformation of society.
ABOUT RYDE: Ryde is just a 10-minute journey on the hovercraft from Portsmouth Harbour. Ryde is known as ‘the gateway to the Island with several main travel points located within it. It also has a long stretch of sandy beach and lots of independent shops and cafes. The largest town on the Isle of Wight with a population of 37k. The Church is a landmark on the island with the spire visible from many places around the Isle of Wight and from the mainland projecting beyond the town skyline. The socioeconomic makeup of the town is very mixed and it is a great vibrant place to live and work.
ROLE PURPOSE
This is an amazing opportunity for someone who thrives on operational excellence and loves managing a project to completion to have a hugely impactful and pivotal role in a church entering a new phase of its life. You will be a key part of the leadership team and oversee the operational management of All Saint’s Ryde and assist other Ryde churches in the plurality group; ensuring structures and systems are in place to enable ministry and best use resources within our church, to advance the vision of the church. The Operations Lead will work with the Rector and Team Vicars to achieve the strategic objectives of All Saints in overseeing the operational, organisational, and financial aspects of the church.
KEY TASKS AND DELIVERABLES
Oversee Operational Excellence - Oversee the important day-to-day operations of the church and its buildings and hold oversight responsibility for: Project roll-out; Health and Safety; Food Hygiene, Fire Assessment; Risk Management; Infrastructure; GDPR and Accessibility issues.
- Develop and lead the ongoing strategic plan for the church’s activity in consultation with the wider team.
- Collect and collate data and process information to provide reports as required about church activity.
- Lead the process of planning, designing, developing and implementing church operating and governance procedures, processes and systems.
- Work as part of the leadership team to develop the church’s calendar of events and activities.
- Collect data regarding progress concerning the church’s key objectives and report regularly to relevant stakeholders.
Lead on rhythms to ensure great delivery and communication.
- Oversee the smooth operational running, development and communications of Sunday services & events.
- Responsible for the creation, implementation and ongoing development of excellent systems and processes to support the growth of the ministries and staff structure.
- Work with the team to ensure effective systems are in place for communicating with the church family and wider audiences, including the church website, social media channels and local press.
- Ensure that all church administrative systems are operating effectively and cost-efficiently to serve the running of the church, including all IT systems.
- Provide support to volunteers in the areas of Administration, Communications, IT, Safeguarding, Finance and Facilities to ensure that procedures are implemented and easily followed.
Help to oversee our greatest resource- People!
- Help to recruit, lead, onboard and equip a team of staff and volunteers to support the various functions of the church.
- Work with the team to develop and implement a relevant training strategy for staff and volunteers.
- Work with the leadership team to oversee the implementation of the performance management process to measure and evaluate progress against the strategic goals of the church.
- Responsible for ensuring all church policies, and staff handbooks are up to date and compliant with safeguarding, charity and employment law.
- Support the governance structures of the church and the churches working in plurality.
- Day-to-day oversight of the finances in conjunction with Church Wardens and Rector.
- Oversee the monthly payroll.
- Management of bank accounts, utilities, insurance, and various contracts as needed.
- Manage the church budgets in conjunction with Churchwardens, Rector and Team Vicars.
- Work with Rector, and churchwardens to ensure monthly and annual accounts and budgets are prepared for submission to the Charities Commission on time.
Ensure our facilities are the best they can be.
- Work with the church warden who oversees facilities to manage the premises and facilities ensuring the site is maintained to a high standard and used in line with the vision.
- Oversee facilities, insurance, health and safety and risk management.
- Project manage key organisational development projects within the church and where necessary liaise with external contractors and suppliers.
- Create systems that enable ministry and mission.
Be the Team – as All Saints has never had a contemporary worship service before, this is really a church-planting opportunity. We’re therefore looking to build a team of people who are energised by helping one another and who want to serve the wider vision of the church rather than work in team- specific silos. While most of your work will be focused on operational excellence, we’re aiming to be a close-knit team who all help each other and where no one is left with too much on their plate or a task they can’t manage. This means we’ll all help you with as needed, but in turn, we expect that you’ll help when needed with other projects as well. We think church is just more fun this way, anyway!
- Work with the Rector and Team Vicar to oversee and implement the church’s IT systems and infrastructure.
- Work with the Team Vicar to oversee and implement the church’s use and development of the ChurchSuite database - workflows, tags, GDPR compliance, data cleansing etc.
- Ensure that equipment and systems are fit for purpose and that security protocols and protection are up to date and compliant.
Learn and grow in community – we want to take our team time seriously, to pray for one another, and to help each other grow in our faith and giftings. So, we want an Operations Lead who is excited to participate in team meetings and vision days and has a desire to keep developing their skills, learning, and to create a culture where helpful and gracious feedback is encouraged at all levels. This will mean having a flexible attitude (being able to let go of something that hasn’t quite worked or improve an area that needs improving) and being a proactive member of the team- prepared to give and receive feedback openly.
KEY CHARACTERISTICS
The successful candidate will be:
- A mature and committed Christian, who is confident communicating the reason for their faith.
- A proactive self-starter, with a knack for seeing what needs to be done and finding a solution.
- Highly organised and can inspire others to be organised and use systems properly.
- Have an eye for detail and issue spotting.
- Undaunted by administrative work and have a knack for prioritising work and ticking things off
- the list, celebrating progress and achievements.
- A kind and considerate manager of people who delegates fairly and works well with others.
- Confident in advocating for and championing best practices.
- A passion for continuing improvements and upskilling of the team.
- Excellent English written and verbal communication skills.
- A love for the church and a desire to see the Church grow.
- Reliable, excellent time-keeping skills (be able to arrive on time, as well as run meetings to an
- agenda and time).
- Have a sense of humour and fun – can make mundane tasks fun for staff and volunteers.
- Exercises diplomacy, grace, and extends kindness to other staff and volunteers – can balance
- loving and caring for people well with achieving outcomes.
- Is willing to learn, grow, and accept and give feedback well.
NECESSARY EXPERIENCE
- Educated to a degree level OR have extensive experience in a similar role.
- Must have experience working in an operational capacity in a previous role.
- Excellent and professional budget management and strategic financial management and planning.
- Regulatory compliance and risk assessments in a professional environment (understands and can keep the team organised on things such as safeguarding and health & safety and data privacy).
- Successful project management.
- Recruiting and working with volunteers.
- Successfully managing others.
- Managing projects where you are not the subject matter expert (such as facilities or IT) but are confident holding other staff and contractors to account.
- Technologically competent – excellent use of MS suite, spreadsheets, databases, and digital presentations.
HELPFUL EXPERIENCE
- Worked in the church or charity sector.
- Professional qualification in Finance, HR, or Project Management
- Line management experience in a professional environment.
- Understanding of grant fundraising or a willingness to learn how to raise funds.
- Familiarity with ChurchSuite
- Familiarity with Accounting and HR software
- Familiarity with MailChimp, MailerLite or another newsletter system
- Use of Canva or other simple design tools.
SPECIAL CONDITIONS OF EMPLOYMENT
Being part an active part of the worship of the Christian Church is a genuine occupational requirement for this role. The Operations Lead will be expected to be part of the worshipping community at All Saints while holding this role. The role holder must be available to work a selection of Key Annual events which will include various Holiday services, Church Meetings, Focus (our church summer holiday festival), and other key ministry events (for which advanced notice of dates will be given and time in lieu will be given if outside of normal working hours). All staff must attend weekly staff meetings in person.
PAY AND BENEFITS
- Annual Salary: £30,000 per annum
- Help with relocation costs (if moving to the isle of Wight from another location) - Enrolment in our Nest pension scheme
- 25 days holiday per annum (+ bank and public holidays)
- Opportunities for continuing development and learning.
The client requests no contact from agencies or media sales.
Chef Manager
Salary: £33,500 - £35,000 Per Annum
Hours: Full Time
Workplace: Pembroke Street, Oxford, OX1
Contract: Permanent (Upon successful completion of probation period)
About Modern Art Oxford
Modern Art Oxford is one of the UK s most exciting and influential contemporary art organisations, renowned for its bold and ambitious artistic programme that promotes diversity and internationalism and celebrates contemporary art as a progressive agent of social change.
Founded in 1965, it is the only public institution dedicated to contemporary visual arts in Oxford and plays a central role in the city’s cultural landscape.
Modern Art Oxford is undergoing a £1.2m programme of redesign and refurbishment of the ground/lower-ground floor this Summer and as part of this programme, there will be a new artist-designed destination café at the lower-ground level.
About the Role
We are looking for a passionate, creative individual to create a menu that will reflect the design and continue to be accessible to our visitors.
Our café is an important part of the gallery, and our Chef Manager is responsible for providing a welcoming, friendly environment, serving a high quality menu with excellent customer service. This is an operational and hands on role where the large majority of time is spent planning and preparing the café food and drinks and interacting with the general public. The Chef Manager is also responsible for the supervision and the rota management of our café staff, and will collaborate closely with our Commercial Manager to maximise profits and further develop the Café in line with the Gallery’s aims and objectives.
The Modern Art café is currently open Tuesday to Sunday 10am-4pm and we work as a team to produce a clear menu offering paninis, soups, and seasonal specials as well as a wide range of cakes and pastries. Devising dishes to limit wastage and working to strict budgets is a very important part of our menu planning.
Benefits
- 25 days annual leave plus eight public bank holidays.
- Employees are entitled to up to a 25% discount in Modern Art Oxford Shop and Café.
- Employee Assistance Programme through Gemelli.
- Cycle and Home & Tech schemes available via BHN extras.
- An auto-enrolment pension scheme is in place with Legal & General. Under pension auto enrolment legislation, the employee will pay 5% (before tax relief) and the employer will pay 3% of qualifying earnings to the Legal and General plan.
Applications must be received by 9.00am 19th July 2024
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Modern Art Oxford is committed to creating equality of opportunity for all and we value diversity in our team. As part of our Anti-racism Action Plan, we welcome applications from people from the global majority who are under-represented in our sector.
No agencies please.
Are you passionate about fostering relationships with donors and securing support for one of Europe's largest arts centres? Do you excel at networking, influencing, and communicating? Charity People are delighted to partner with the Southbank Centre to help recruit their next Patrons Manager.
Post: Patrons Manager
Department: Development
Reports To: Head of Philanthropy
Location: Based at the Southbank Centre Hybrid.
Salary Range: £36k - £38K
Benefits: A min 5% pension contribution (going up to 8% depending on employee contribution), 28 days annual leave, plus bank holidays, Enhanced sick pay, enhanced family leave benefits, up to 30% discounts at onsite retail, food and beverage vendors, staff ticket offers for SC events, free entry to Hayward Gallery, free/discounted entry with other reciprocal organisations, free staff yoga, season ticket loan
About the charity
The Southbank Centre is the largest arts centre in the UK and one of the nation's top visitor attractions. They seek out the world's most exciting artists, from household names to fresh new talent, and give them space to showcase their best work. They are dedicated to being innovative, bold, and experimental. They are committed to creating a place where people can come together to experience bold, unusual, entertaining, and eye-opening work.
About the role
As a Patrons Manager, you will be responsible for managing a portfolio of prospects and donors with the capacity to give gifts of £5,000 and above. You will secure regular giving from Patrons and the Commissioning Committee and develop strategies to grow support from major donors. You will have the opportunity to grow and shape the Patrons scheme. You will work as part of a small philanthropy team with a creative friendly team ethos.
About you:
You will form strong relationships with a wide range of senior people and have robust networking and influencing skills. You will be confident in presenting program information in compelling ways. You will be confident in your ability to judge gift solicitation and negotiation. Ideally you will have line management or supervisory experience but this is not essential. You strong analytical and communication skills will be the key to your success in this role.
If you are passionate about the arts, dedicated to creating welcoming spaces, and committed to sparking new thinking, then we would love you to apply. Please email a copy of your CV to Katharine Tinker-Switzer to set up a meeting to hear more about the role. The role closes on the 5th July with interviews on the w/c 8th July.
We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform Katharine if you require any assistance or adjustment to help ensure the application process works for you.
At Charity People, we match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Location: currently Hammersmith, likely move to Farringdon autumn 2024
Turn2us is a national charity tackling poverty and the structural causes of poverty. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.
As an equal opportunities’ employer, we are committed to equality, inclusion and diversity and the value people from different backgrounds bring to a team. If like us you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all.
This is a varied and interesting role working with the National Grants Team and colleagues across the Programmes & Partnerships Directorate. We awarded over £2.4m of grants in 2023-24, supporting individuals and families experiencing financial insecurity. This role is about helping the team to operate efficiently, use our resources effectively and facilitating opportunities so we can listen, learn and improve using the insights we gather from our data, partnerships and people with lived experience.
This role requires a proactive, organised, and collaborative person with good attention to detail. We’re looking for someone who is committed to supporting impactful grant-making processes and fostering strong relationships with a wide range of stakeholders. You’ll need to be great at managing a varied and busy workload, capable of working on your own initiative and as part of a team and feel comfortable working flexibly to manage different priorities and timeframes.
We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of 4 days a month.
Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us. This can be removed and is always something discussed at a later date.
Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).
Closing date: 08 July 2024
1st Interview date: 18 & 19 July 2024