Food Bank Jobs

Be Part of the Fight Against Food Waste in Oxfordshire

Are you a creative, organised, and motivated individual looking to make a real difference in your community? Join Oxford Food Hub, a vibrant and purpose-driven charity dedicated to rescuing surplus food and redistributing it to over 200 charities and community groups across Oxfordshire. Together, we’re not just tackling food waste – we’re feeding communities, reducing carbon emissions, and making Oxfordshire more sustainable.

This is your chance to combine your marketing flair with your administrative expertise to drive impactful change. We’re looking for a dynamic individual who’s as comfortable creating engaging social media content as they are coordinating behind-the-scenes operations.

Job Purpose

The Administrative and Marketing Assistant provides effective and proactive administrative support for the Outreach and Administration Coordinator, CEO, and the Oxford Food Hub staff team. They lead on marketing and communications activities, particularly social media.

The Administrative and Marketing Assistant is often the first point of contact for members of the public, charities, and other partners, handling enquiries and requests with efficiency, compassion, and excellent customer service.

This role supports the smooth running of the charity and helps maintain our excellent reputation across Oxfordshire.

Key Responsibilities

Administration:

• Responding to phone and email enquiries, greeting visitors, triaging queries, and signposting vulnerable callers appropriately and sensitively.

• Supporting the team with administrative tasks such as data inputting, financial processes, and producing reports.

• Maintaining databases, spreadsheets, and other systems, including data inputting and running reports as required to support our operations and fundraising activities.

• Ordering office supplies and other equipment as required by OFH.

• Ensuring all documents and information are treated in line with data protection regulations.

• Processing and recording petty cash payments, expense claims, and banking donations.

• Providing administrative and marketing support to the CEO, Outreach and Administration Coordinator, and team for strategic initiatives and projects as needed.

Marketing and Communication:

• Implementing a social media strategy to raise awareness of our mission, activities, and impact.

• Creating unique content to drive more donations, increase visibility, and educate followers on reducing food waste.

• Monitoring social media channels, engaging with followers, and responding to inquiries in a timely manner.

• Tracking and reporting on social media metrics, providing insights and recommendations to improve engagement.

• Collaborating with the team to plan and promote events, campaigns, and fundraising initiatives.

• Staying up-to-date with social media trends and best practices to ensure effective communication.

• Organising Oxford Food Hub events and representing the organisation at partnership events.

Person Specification

Essential Qualities:

• Commitment: Demonstrated commitment to OFH’s mission and values.

• Organisation: Excellent organisational skills with the ability to multitask, manage your workload, and prioritise effectively in a fast-paced environment.

• Resilience: Able to respond to changes and challenges positively, supporting the team to meet objectives. Comfortable working in a warehouse setting year-round.

• Communication: Excellent written and verbal communication skills, comfortable communicating with colleagues, stakeholders, and members of the public, including people experiencing food insecurity.

• Inclusivity: Ability to create a safe and inclusive environment for members of the public, volunteers, stakeholders, and employees.

• Innovation: Creative mindset with an eye for design and content creation.

• Team Player: Works well with colleagues in a dynamic environment while also being able to work independently.

• Flexibility: Willing and able to attend occasional evening or weekend events.

Experience and Qualifications:

Essential:

• Proficient in using Microsoft Office Suite, Google Drive, or similar platforms.

• Experience creating content using social media, websites, or graphic design packages.

• Experience working in a team.

• Experience handling enquiries from the general public.

• Understanding of confidentiality laws and GDPR guidelines.

Desirable:

• Experience working for a charity or with volunteers.

• Experience in an administrative or marketing role.

• Experience using CRM databases.

We’re looking for a high energy and hands on Volunteering Officer with great people skills, who is well-organised and can work effectively in a busy environment. You will be supporting volunteers throughout their journey with Sufra, from first point of contact, to interview, to onboarding, to continued support, enabling our volunteers to flourish and feel valued.

Sufra NW London is a local charity established in 2013 to address both the causes and consequences of impoverishment in the community.

Based on St. Raphael’s Estate, the London Borough of Brent’s most disadvantaged neighbourhood, we work with families living in poverty, asylum seekers and refugees, and people experiencing homelessness and social isolation.

With the help of our volunteers and partners, we coordinate a network of food banks, kitchens, a community shop and café. These act as a gateway for guests to access more holistic support – including welfare advice, asylum support and our award-winning community garden.

Our Volunteering Officer will help us to manage and support our 250 volunteers as well as growing our volunteer numbers through effective recruitment and retention so that we can effectively run our food bank, advice services, and community spaces to prevent hunger, fight poverty and build community.

Intro:

 This is an exciting opportunity to help Greenwich Food Bank (GFB) realise it’s vision of
ending the need for foodbanks in the Royal Borough of Greenwich.

 Through this new organisational role, you’ll proactively create and grow fundraising income,
reach and support from grant giving trusts and foundations as well as corporate
organisations across London and the UK.

 Through your fundraising expertise, you will have a proven track record of growing income
and building relationships with trusts and foundations as well as corporate partners to
achieve and exceed annual income targets and KPI’s. You’ll have the capacity to create and
craft compelling funding proposals that successfully engage and attract donations.

Key Responsibilities:

 Through excellent, comprehensive and considered research, you’ll identify and prioritise a
pool of potential grant giving trusts and foundations funders for GFB. You’ll forge
relationships with those funders, develop and submit timely and winning funding
applications.

 You will manage the ongoing relationships with grant giving trusts and foundations funders,
ensuring they receive excellent stewardship, timely reporting and doing all you can
maximising potential for further funding

 You will proactively identify, engage and build good relationships with prospective corporate
donors, successfully securing them as funding partners. Alongside this you will deepen
engagement and grow our relationships and partnerships with existing corporate donors.

 Working with colleagues across GFB, you’ll develop authentic, compelling, creative and
winning funding and partnership proposals that can successfully engage grant giving trusts,
foundations and corporate partners and that can successfully align our vision and work with
their needs, motivations, areas of interests and values.

 You will work collaboratively with other Trussell Trust food banks across London and the
South East, identifying and progressing opportunities for joint funding proposals and
partnerships.

 You will develop, monitor and manage a fundraising portfolio capable of generating in
excess of £700k per annum. You’ll establish a fundraising pipeline, including a range of KPI’s that can be tracked and that will enable you to make informed projections regarding future
income.

 You will forge strong relationships with colleagues across the wider Trussell Trust network,
sharing best practice and learning from other charities across the network. You’ll proactively
take advantage of any fundraising training and skills development opportunities and engage
with any joint fundraising opportunities.
Skills

 You will have good, established experience of trusts and foundations fundraising as well as
corporate partnerships fundraising.

 With excellent written and verbal communication and relationship management skills. You’ll
be able to inspire and motivate new and existing funders.

 You will have experience of setting, managing and reporting against fundraising KPI’s. 

 You will be tenacious and able to embrace, develop and shape a new role. You’ll be well
organised, proactive, and a self-starter who is able to self-motivate.

 You will be able to demonstrate empathy for people from disadvantaged, marginalised or
socially-excluded backgrounds.

Brent Food Bank can only function effectively with a core of volunteers and links with agencies in Brent.  As the Food Bank becomes busier and as its services grow the Development Lead will be responsible for promoting engagement and development of our referral agencies, enhancing the processes within the foodbank, leading one session per week and some fundraising working with the committee and other paid staff. This is a diverse role for someone with a hands on approach and will be supported by the manager and other team members.   

We’re looking for someone special to lead our Kitchen Club programme, supporting families with children under 5 in temporary accommodation. If you’re passionate about food, families and fairness, with the right skills and experience, then we’d love to hear from you!

At Kitchen Club, families with pre-school children work together to make a healthy lunch alongside activities to support children's learning and development. We aim to support families by improving outcomes in five key areas:

· Nutrition

· The home learning environment

· Mental wellbeing

· Social connection

· Access to information & support

With management responsibility for up to 8 part-time staff, this is a crucial role within our small but growing organisation, combining team leadership with hands-on support for session delivery, including helping with the washing up if that’s what is needed!

We work with families who face a range of significant challenges, including low income, trauma, and inadequate housing. An important aspect of this job is working closely with the delivery team to understand and respond to individual and group needs. The Programme Manager is responsible for ensuring that families have access to the right kind of support, both within sessions, and from external organisations, from food banks to Family Hubs.  

Since 2014, we’ve been working to make Kitchen Club more effective and establish a clear model for what ‘good’ looks like. The Kitchen Club Programme Manager will play a key role in continuing to drive improvement. We’re looking for someone who is ambitious about what can be achieved within our existing frameworks, but who is also able to contribute new ideas to enhance reach and impact, working closely with the Chief Executive to take our work to the next level.

Whoever joins our small but committed team will have the opportunity to make a vital difference for families who face significant and complex challenges.

Summary of key responsibilities

· Lead and support a diverse team of staff and volunteers to deliver high quality Kitchen Club sessions across up to 6 settings per week

· Ensure processes to recruit new families are effective, including outreach and referrals-in

· Liaise with senior contacts in key partner organisations

· Represent the Parent Club CIO, and the interests of Kitchen Club families, in policy and practice forums in Hackney and more widely

· Work with the Chief Executive and trustees to develop the 5-year strategic plan

About you

The successful candidate will have a proven track record as a manager, with the ability to lead a diverse team of thoughtful, reflective practitioners. You may have a background in community work, early years, parenting support, psychological support services, or community food projects. Above all, you will be committed to delivering positive outcomes for disadvantaged families with young children.

We particularly encourage applications from people with knowledge and understanding of the diverse communities in Hackney and Haringey, and who speak languages used within them. Those with lived experience of bringing up children in challenging circumstances are also particularly welcome to apply.

The Organising and Local Mobilisation (OLM) Manager is responsible for managing ongoing support to food banks as they organise and campaign for change. This varied, proactive, and fast-paced role will involve working closely with grant funded Local Organisers as part of the Trussell Trust’s Organising Programme, frequently visiting food banks and delivering online and in person training.

You will hold responsibility for providing direct support as food banks develop effective campaign strategies – covering local and Trussell Trust priorities – and ensuring they have the capacity, skills, and resources to deliver them. You will also work closely with other departments at the Trussell Trust and external partners to support food banks outside of the Organising Programme to influence locally and play a leading role in mobilising them to campaign for change.

Role responsibilities

· Network area-wide delivery of the Organising Programme

Lead and manage the delivery of OLM’s Organising Programme in your network area, recruiting food banks to join, providing in-person and online training and ongoing relational support to Local Organisers to ensure campaign strategies are developed and delivered.  Organise and lead area-wide training, clusters, or events for food bank staff and volunteers to promote co-operation and sharing of good practice around local influencing.

· Training, Learning and programme development

Play a key role in the design and delivery of a programme of training and other learning for food banks covering organising, mobilising, and influencing. Contributing to impact and process evaluations and assisting food banks involved to explore future sources of funding, as required.

· Supporting food banks to influence locally

Empower food banks to develop their local influencing work, triaging influencing issues and managing input from other relevant Trussell experts to provide ongoing support that enables the food banks to progress their influencing work.

· Mobilising food banks in the Trussell Trust’s campaigns

Support the development and promotion of national Trussell policy campaigns, working with other teams and external partners to engage the food banks you support in taking action – including how they might take ownership of campaigns locally and help shape those priorities.

· Internal stakeholder engagement

Project manage OLM’s involvement in assigned cross-organisational projects – e.g. a policy campaign or strategic project, ensuring the OLM tam are consulted, negotiating with other teams and making decisions accordingly.  As part of an area-based matrix team you’ll work closely with other food bank facing staff to ensure a joined-up approach to food bank support, effective communication, as well as sharing learning and best practice.

· External stakeholder engagement

Build and maintain strong relationships with food bank leaders, staff, volunteers, and trustees, as well as establishing effective partnerships with a range of stakeholders such as local authorities, community organisations, and churches.

Person Specification

Technical skills and minimum knowledge:

· Experience of delivering organising work and / or campaigning for change at a grassroots, local and / or national level.

· Excellent knowledge and understanding of the political landscape of your assigned area.

· A confident communicator with the ability to successfully influence and negotiate with a wide range of stakeholders, including food bank staff and volunteers, local authorities, community organisations, and churches.

· Knowledge and experience of a wide range of campaigning tactics, campaign planning and developing theories of change.

· Ability to develop and deliver training for organisers, trustees, staff and volunteers from food banks, including event management.

Behaviours and competencies:

· Demonstrate a commitment to the values of Trussell.

· Role models inclusive behaviour and values, including demonstrating empathy for people from disadvantaged, marginalised or socially-excluded backgrounds.

· Able to build effective relationships with people from diverse backgrounds and with differing life experience, including in contexts where Christian faith plays a major role part, and in which people of all faiths and none collaborate to make a difference together.

· Effective project management ensuring alignment with the Trussell vision and strategy and collaborative working to maximise integration and effectiveness of activities.

· Is tenacious, proactive, creative and propositional, and makes things happen.

· Able to solve complex problems; with a self-motivated and solutions-focused outlook.

Key Stakeholders

· Food banks, including local organisers, project managers, volunteers, and people they support

· The wider OLM team

· Network Area Teams, who support food banks in their day-to-day work, including Network Leads, Area Managers, Network Church Engagement Managers, Network Volunteer Engagement Managers, and Pathfinder Leads

· Grants team

· Participation team

· Policy, Research and Impact directorate

· Strategic Communications department

· Audience Insight and Engagement department

Role outline and purpose

Network Services Co-ordinators play a critical role in the delivery of central services to food banks in Trussell’s network.  The Network Services teams fulfils three vital functions for Trussell; answering public and food bank enquiries, delivering projects for food bank operations, and providing guidance and training on food bank facing platforms.  The  co-ordinator role is vital to Trussell’s delivery of high-quality services and information both for network members and for other enquirers.

Role responsibilities

· Provide technical and operational support to the network on a variety of food bank facing platforms, including creating and maintaining resources, guidance documents and training for all food bank personnel. 

· Compose and send communications and messages to the food bank network.

· Analyse and report on operational data sets, reporting to other teams in Trussell and external partners.

· Lead and manage operational projects, including working with external partners and stakeholders from across Trussell.

· Reply to public enquiries and complaints from members of the public.

Person Specification

Technical skills and minimum knowledge:

· Using technical systems such as Wordpress, CRMs, databases etc

· Managing projects and / or understanding of project management principles.

· Customer facing skills, answering enquiries and demonstrating effective communication.

· The ability to write concise and engaging communications and resources.

· Utilising feedback and data sets to make decisions.

Behaviours and competencies:

· Can communicate effectively and compassionately with a range of different people and stakeholders and using influencing skills.

· Ability to balance competing priorities and work to tight deadlines, organising their own workload with limited supervision.

· Demonstrate a commitment to the values of Trussell.

· Demonstrates empathy for people from disadvantage, marginalised or socially-excluded backgrounds.

Key Stakeholders

· Food banks

· Operations – Area Managers, the Pathfinder Team and wider Network Support & Grant Giving department

· Volunteering

· The Corporate Partnerships

· Brand and Marketing

· Learning and Development

· Strategic Communications

The Food Foundation is an award winning charity with a vision of a sustainable food system which delivers health and well-being for all. We are committed to fostering an inclusive and diverse workplace where every team member feels valued and empowered. We believe that embracing Equity, Diversity, and Inclusion (EDI) is fundamental to our success and the positive impact we make.

We are looking for an experienced financial leader who is a self-motivated, approachable, adaptable and resourceful team player for this hands-on role. You will be able to work under pressure and react quickly and calmly when needed, with excellent analytical and communications skills.

This crucial and hands on role will be responsible for the timely and accurate management and financial reporting across the organisation. Working closely with the whole team and its stakeholders, you will be exposed to all areas of our work, playing a critical role in our delivery of impact. As part of the Senior Management team, you will work towards the continued development of our organisation aligned to our strategy. You will report to the Executive Director and line manage the Operations Manager.

This is a part time role from 20-25 hours per week. This is a hybrid role requiring at least 2 days per week in our office in
Brixton 

For further information please view our full job pack which you can find attached. 

Bank Housekeeper

Location: Robin House, Balloch, West Dunbartonshire

Rate: £12/hour

Bank contract – flexible, range of shifts available

Closing date: Sunday 5th January 2025

Working with CHAS provides a unique opportunity to support children and families to make the most of their precious time together; as a team, we make extraordinary things happen every day.

We are looking for a bank housekeeper to join our team at Robin House.

As a housekeeper, you will play an important role in ensuring Robin House is a safe, welcoming and clean environment for all who use it.

Key duties include:

• Helping to ensure a safe, welcoming, and clean environment for families, visitors, staff, and volunteers.
• Preparing our children and parents bedrooms for their stay with us
• Laundry

About You

• You will be kind, reliable, and friendly with good communication skills.
• Previous housekeeping or cleaning experience within a healthcare or commercial environment would beneficial but not essential as full training will be given.
• A good understanding of Health and Safety and Infection Control Practices is beneficial but not essential as full training with be given.
• Looking to work somewhere that genuinely makes a difference

About CHAS

At CHAS, we support families during the toughest of times. We have ambitions to reach every family in Scotland who is living with the heart-breaking prognosis that their child is dying and offer them our care and support to empower them to make the most of the short time they have together. As a Housekeeper you will play an important role in achieving this vision.

 We offer:

• Flexibility – we offer a range of shifts, as a bank worker you accept shifts that work for you!
• Meaningful work – working within the hospice you can see where your work makes a difference to the children and families that CHAS support.
• Professional development – opportunity to enhance your skills, with training provided in Health and Safety and Infection Control.
• Supportive environment, working within an experienced team.
• Free onsite parking

Further Information and How to Apply

If you would like to join our team, click apply and you will be taken to our careers site.

Here you will find further information about the role including a job description and contact details for the hiring manager and our careers team should you have any questions.

This post is subject to a Disclosure Scotland Protection of Vulnerable Groups (PVG) check.

Provisional interview date of w/c 13th January 25

The Food Foundation is an award winning charity with a vision of a sustainable food system which delivers health and well-being for all. We are committed to fostering an inclusive and diverse workplace where every team member feels valued and empowered. We believe that embracing Equity, Diversity, and Inclusion (EDI) is fundamental to our success and the positive impact we make.

We are looking for an experienced Operations Manager - a well organised individual who enjoys interacting with others and supporting them in their roles. You will be approachable, outgoing, responsive to problems as they arise and keen to solve them, and keen to see work completed effectively and efficiently with excellent communications skills. You may have a background or some qualifications in HR.

This crucial and hands on role will be responsible for the smooth running of the organisation. Working closely with the whole team, you will be exposed to all areas of our work, playing a critical role in our delivery of impact, and supporting staff across the organisation. You will report to Senior Finance Manager and line manage the Operations Assistant.

This is a part time role from 20-25 hours per week. This is a hybrid role requiring at least 2 days per week in our office in
Brixton.

For further information please view our full job pack which you can find attached. 

Who we are looking for: We are seeking an individual who is experienced in charity sector work and is enthusiastic about building community and assisting people in hardship and poverty. The ideal candidate will have knowledge of welfare rights advice work and a background in the charity sector. They will have a vision for how to help the charity reach it’s potential and continue the legacy of excellent advice provision that is already established.

The successful candidate will need to be self-motivated, dynamic and enjoy leading a small team of staff and volunteers. They will have a high level of English language skills both written and oral and will be a good listener able to empathize with people in distress.

Responsibilities include:

· Responsible for the day to day running of the Centre, including recruiting, training, monitoring and support of staff and volunteers.

· Securing funding agreements through writing funding bids and building partnership work.

· Lead on the promotion of the Charity and liaison with other organisations, including statutory bodies such as HMRC, Charity Commission and Borough Council, plus churches and church organisations, councillors, food banks and the local MP.

· Maintain adequate records and provide full reports and statistics for funding bodies and trustee meetings.

· Counting and securing daily cash takings and liaison with Treasurer to establish budgets and monitor cash flow

· Keep up to date with relevant legislation.

· Identify need in the community and set up appropriate groups/projects to address those needs, in consultation with the Board of Trustees

· Manage a complaints process approved by the Trustees.

· Overseeing staff welfare rights and employment advice casework and manage the casework systems.

· Overseeing enquiries in person, by telephone and by email.

· Overseeing case records for the purpose of continuity of casework, information retrieval, monitoring, and reporting

· Undertake any other reasonable requests, consistent with the purpose of the post, as directed by the Board of Trustees including occasional advice appointments.

Personal Qualities and Skills

There is a genuine occupational requirement that the post holder will be a practising Christian.

Experience of using IT case management databases

Ability to communicate clearly both written and orally

Facilitation skills

Customer focused

Ability to recognise key issues and recommend actions

Ability to prioritise

Commitment to Equal Opportunities

Ability to achieve solutions using own initiative

Operates effectively under pressure

Ability to work co-operatively with others and gain the trust and respect of colleagues

Ability to work on own initiative

Willingness to undertake job related training

Ability to develop and support group work

Ability to maintain confidentiality

Ability to motivate others

Experience of delivering advice and guidance

Experience of managing others and supervising casework

Qualifications:

Essential: GCSE or equivalent qualifications in Maths and English – Grade C and above.

Desirable: Advice and guidance qualifications

Safeguarding:

A satisfactory enhanced Disclosure and Barring Service (DBS) check will be a requirement once a conditional offer of employment is made to successful candidates.

Application deadline:

Applications must be received in the format stated above by Wednesday 8th January 2025. Interviews are currently scheduled for Wednesday 15th January 2025

LOCAL ENGAGEMENT OFFICER

WATERLOO FOODBANK, OASIS HUB WATERLOO

FULL TIME, 40 HOURS PER WEEK

FIXED TERM CONTRACT (15 months)

SALARY: £29,296 per annum

We have a unique opportunity for a Local Engagement Officer to join the Foodbank Team as part of our organising and local mobilisation strategy. This role will create real impact in Waterloo by identifying local issues driving poverty, and developing a strategy to build influence and win change.

We’re looking for an individual who has a passion for justice and compassion for all to take on this exciting role. You’ll need to be an effective communicator and ready to tackle big issues with drive and initiative. Best of all, you’ll be supported by a thriving team of people who are dedicated to ending poverty in Lambeth, as well as by the Trussell– the largest national network of foodbanks. If you’ve always wanted to make a real difference, this is the place to be.

Waterloo Foodbank (a part of the Lambeth Foodbanks Partnership) provides emergency food support to individuals and families in our community who are struggling with the cost-of-living and acute financial crises. This role will support our strategic anti-poverty work as part of our vision to end the need for foodbanks in Waterloo.

Key responsibilities of this role will be:

· To explore and understand the experiences that are bringing people to need the foodbank’s support, working with a variety of local stakeholders including foodbank clients

· To develop and manage a team of volunteers with the aim of identifying a local issue and campaigning for change

· To develop strategic relationships with key partners of Waterloo Foodbank

· To feed into our wider strategic work including our 3-year participation targets and strategic communications

· To work and engage with the Trussell Trust’s Organising and Local Mobilisation team, and their central campaign activities

· To represent the vision, mission, and values of Waterloo Foodbank and of Oasis Hub Waterloo

The successful post holder must have:

· Good standard of basic education, including English and Maths Level 2

· Experience facilitating groups and organising engaging group activities

· Experience managing and working with volunteers

· Good project management skills, able to balance a range of priorities.

This is an exciting opportunity to be part of a growing national organisation, making a real difference to communities on a local level. As part of the package, Oasis offers:

· A pension scheme, currently offering 7% employer contribution

· A generous holiday allowance

· Working as part of a friendly, community-minded team of professionals

If you are interested in being part of this service, then please:

Email your CV including a Supporting Statement. Please visit the Oasis Charity Jobs website for further details. Your Supporting Statement should be no more than two A4 pages and must address the following questions:

1. Please expand on your CV to tell us about the relevant experience you have in facilitating community groups and organising group activities.

2. What does a community without the need for foodbanks look like to you?

Completed applications should be returned by 9am Monday 20th January 2025

Interviews will take place in Waterloo on Wednesday 29th January 2025

The successful candidate will need to be provide proof of the right to work in the UK.  We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. 

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

Oasis supports Equal Opportunities.  Registered Charity No. 1026487

About Feeding Families

Feeding Families is an award winning pioneering charity at the forefront of tackling food insecurity across the North East. We are not a traditional food bank, but instead offer a unique and compassionate solution to those who face barriers to accessing conventional food provision. Our services cater to individuals who struggle with mental and physical health issues, live in rural areas, have working hours that conflict with food bank opening times, or have exhausted their food bank entitlements but are still in need.

Operating from two centres in Blaydon and Sedgefield, we provide food assistance to individuals and families across the entire North East through a network of partner organisations, including schools, charities, and community groups. By minimising administrative burden and streamlining food distribution, we help our partners to focus on delivering support where it’s needed most.

The Role

Feeding Families is seeking a dynamic, experienced, and passionate Income Generation Lead to drive forward our fundraising, marketing, and income generation strategies. This pivotal role will focus on growing sustainable income streams, building lasting relationships with stakeholders, and leading the development of our fundraising and communications efforts. You’ll work alongside the CEO, trustees, and a dedicated team to ensure our mission of alleviating food poverty reaches even more people in need.

Key Responsibilities

Strategic Leadership

• Lead the development and implementation of a comprehensive fundraising and marketing strategy, aligned with Feeding Families' vision and goals.
• Collaborate with the CEO and trustees to ensure fundraising initiatives align with the charity’s broader strategic priorities.
• Contribute to organisational policy and strategic decision-making as part of the senior leadership team.

Stakeholder Engagement & Relationship Building

• Cultivate and maintain strong relationships with key stakeholders, including major donors, corporate partners, community supporters, trustees, and volunteers.
• Represent Feeding Families at public events, delivering impactful speeches to inspire and engage diverse audiences. 
• Craft compelling narratives and case studies that showcase the charity’s work and impact, ensuring donor engagement and retention. 

Team Leadership & Development

• Lead, inspire, and manage the Fundraising & Communications team, promoting a collaborative and inclusive working environment.
• Provide mentorship and support to team members, fostering their professional development and empowering them to meet their objectives.
• Ensure effective internal communication and teamwork across all departments.

Income Generation & Fundraising

• Drive the growth of high-value income streams, including major donors, corporate partnerships, individual giving, community fundraising, and events.
• Have a strong track record of success in writing funding bids to trusts and foundations.
• Develop a strategic events plan that engages diverse audiences and maximises impact, without diluting key relationships.
• Identify and secure sustainable funding through targeted applications, tailored corporate proposals, and joint fundraising initiatives.
• Lead the development of ‘foodraising’ initiatives, turning food donations into a creative and effective fundraising mechanism.
• Improve donor stewardship strategies, ensuring an exceptional experience for new and existing supporters.

Marketing & Communications

• Oversee the development of marketing materials and digital content that effectively communicate Feeding Families' mission, impact, and goals.
• Manage and optimise Feeding Families’ digital platforms—website, social media, and email—ensuring consistent and engaging content.
• Build and maintain relationships with media partners, ensuring the charity’s stories and successes reach the wider public.
• Analyse market trends and performance metrics to continuously enhance Feeding Families' public profile and fundraising efforts.

Food Provision Development

• Oversee in-depth research into food poverty trends to refine and target our food provision efforts effectively.
• Lead and deliver impactful seasonal initiatives, such as Christmas food support programs, maximising reach and impact.
• Collaborate with partners to identify opportunities for joint funding applications and community-based solutions to food insecurity.
• Oversee and streamline referral systems, ensuring they are compassionate, efficient, and responsive to community needs.

Operational Excellence

• Ensure compliance with fundraising regulations, data protection laws, and ethical standards in all fundraising activities.
• Leverage CRM systems to effectively track and report on donor engagement, fundraising progress, and income.
• Work with the CEO and finance team to monitor fundraising budgets and ensure transparent and accountable allocation of donations.

About You

We’re looking for a results-driven, empathetic leader who thrives in a fast-paced, dynamic environment. You will bring:

• Proven experience and results in fundraising, income generation, and marketing within the charity sector (3 years min), ideally with a focus on food insecurity or community-based services.
• Strong leadership skills, with the ability to inspire and manage a team to achieve ambitious goals.
• People skills, to build cohesion with the team and beyond with wider staff and volunteers.
• Excellent communication skills, with the ability to develop and deliver compelling stories to a wide range of audiences.
• A strategic thinker with experience in developing and executing multi-channel fundraising campaigns.
• A passion for social impact and the drive to make a lasting difference in the lives of those experiencing food poverty.
• Experience with CRM systems and data management to drive effective donor engagement and maximise fundraising opportunities.
• Holding a driving licence and with own transport to be able to meet the travel requirements essential to the post, including between the Charity’s centres and partner locations across the North East.

Why Join Us?

At Feeding Families, we believe in a compassionate and practical approach to solving food insecurity. You’ll play a key role in driving our mission forward, ensuring we can continue to help thousands of families and individuals in need across the North East. In return, you’ll benefit from:

• A collaborative and supportive working environment.
• The opportunity to make a direct impact on a vital cause.
• Competitive salary and benefits.
• Flexible working options. If you are passionate about using your skills to make a real difference in the fight against food poverty, we’d love to hear from you. 

FareShare

Job Description ​​and Person Specification

Job Title: Head of Transport and Logistics

Reporting to: Director of Operations

Location: Flexible, UK wide (home based with some travel)

Contract Type: 12 Month Fixed Term with potential to extend/ become permanent

Hours per week: 35 Hours

Salary:  £58,602-£61,687 per annum

Our Vision: A UK where “No good food goes to waste”. 

We are UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to approximately 8,500 frontline charities and community groups.  Every week we provide enough food to create almost a million meals for vulnerable people.

There has never been a more exciting time to join an organisation at the heart of public consciousness.  For more information visit our website.

FareShare is an equal opportunity employer, and we welcome applications from all backgrounds and abilities and as a Disability Confident Employer, we provide reasonable adjustments.

We aim to recruit from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our commitment to redistributing surplus food, come and join us!

The role

This pivotal new role will play a central part in shaping and delivering an innovative logistics strategy to support FareShare’s rapid growth and ensure the efficient and safe transportation of food across the FareShare Network.

As FareShare continues to scale, this role is key to optimising our transport operations—streamlining processes, leveraging data-driven insights, and implementing innovative solutions to deliver food in a timely and cost-effective manner while upholding our commitment to fairness and accessibility.

The successful candidate will lead our relationships with leading transport and logistics providers, working closely with the haulage industry to align national and local transport solutions. This role demands an analytical mindset, a proven track record of driving efficiency, and the ability to identify new opportunities for collaboration and growth.

We are seeking an experienced professional from the logistics and transport sector, ideally with expertise in food distribution. If you thrive on innovation, excel in developing partnerships to achieve shared goals, and are motivated by the opportunity to drive systemic improvements, this role offers the perfect platform to make a meaningful impact.

Main areas of responsibility

• Develop and implement innovative solutions to optimise logistics operations, identifying efficiencies, cost savings, and opportunities to enhance service provision.
• Create and utilise logistics load forecasting models to improve planning and operational readiness.
•  Work across teams—including Supply Chain, Food, Network, and Operations—to design tailored transport solutions that align with specific circumstances and operational goals.
•  P&L management/ownership, financial planning and cost optimisation
•  Change management (implementation of new solutions)
•  Proposing and leading ‘best in class’ logistics transport initiatives for the organisation
•  Ensure compliance with financial protocols while driving cost efficiencies in collaboration with partners and suppliers.
•  Provide guidance and support to the Network to maintain the safe and compliant operation of HGVs, adhering to all health, safety, and legal standards.
• Collaborate with consultants, external partners, and the Health & Safety team to safeguard people, reputation, and operational integrity.
•  Act as the strategic relationship lead for haulier partnerships, fostering strong collaborations to improve service levels and identify opportunities for cost reduction.
•  Identify and develop new partnerships with hauliers, engaging through direct meetings and building relationships to support FareShare’s growth.
•  Collaborate with logistics companies to identify and utilise surplus capacity within their operations, aligning with FareShare’s mission to maximise resources.
•  Manage current and emerging transport initiatives, including FareShare-managed lorries and other strategic programmes, ensuring alignment with organisational objectives and operational excellence.

Person Specification

Essential Criteria

• 5+ years experience working within supply chain and logistics
• Extensive leadership experience in a senior logistics role
• Strategic planning and execution experience, in a logistics setting
• Strong understanding of budgeting, financial planning and cost optimisation
• Familiarity with relevant laws, including health and safety, environmental and transport regulations
• Multi-site transport management experience
• Proven ability to track and achieve performance metrics such as delivery times, costs and customer satisfaction
• Experience managing transport budgets of £5m+
• Experience managing 3PL contracts
• Experience managing in-house and contracted primary logistics
• Track record of implementing process improvements and innovative solutions
• Excellent organisational skills and comfort working in a fast-paced environment

Desirable Criteria

• CPC qualified
• Lean Six Sigma qualified
• CSCP or CPL qualified

Competencies and behaviours

• An understanding of and commitment to FareShare’s mission.
• A commitment to Equal Opportunities.
• Flexibility and collaborative style of working across FareShare and with all our stakeholders.
• Excellent oral and written communication skills
• IT literate with good standard of Excel, Word and PowerPoint
• An understanding of, and passion for, the mission and values of FareShare
• Able to present FareShare professionally and act as an ambassador
• Able to demonstrate respect for work colleagues and FareShare beneficiaries 
• A positive and “can-do” attitude

Benefits

• Hybrid / Flexible working, with regular UK travel
• 28 days’ annual leave + 8 bank holidays
• Employers pension contribution
• Employee Assistance Program
• Interest free bicycle purchase loan scheme
• Season ticket loan