Food Bank Jobs

Animal Defenders International – what we do:
Animal Defenders International is a UK nonprofit, Animal Defenders International Foundation and the Lord Dowding Fund is a UK registered charity, with offices in Los Angeles, Bogota and the ADI Wildlife Sanctuary in South Africa, home to big cats rescued from circuses, zoos, pet trade. ADI works for laws to protect animals used in entertainment, food, wildlife trade, with investigations, prosecutions, scientific and economic research, promoting adoption of advanced scientific methods to replace use of animals in laboratories. When governments ban animal circuses, ADI helps officials to remove the animals from circuses and we relocate them to sanctuaries:

Job Title:Finance and Administration Manager, London
Organisation:   Animal Defenders International, London
Location:   London, Vauxhall SE11. Hybrid: 2 days remote, 3 days office
Terms:   £38,000–£48,000 (commensurate with qualifications/experience)
Permanent, full time position.
Benefits: Annual leave 20 days/year, national holidays, 4 days office closure Christmas–New Year, stakeholder pension. 
Reports to: Chief Financial Officer and Executive Director

Position Objective:
To maintain financial controls and records for ADI London office, recording income, donor records, expenditure, banking, reports. Ensures finance and administration systems provide good support for ADI fundraising, advocacy, rescues and campaigns activities. Contributes to management of accurate and reliable data using Sage 50c, Raiser’s Edge NXT, Engaging Networks, recording data, producing reports. Assists CFO with reconciliations, ledgers, quarterly and annual reports.

About You:
You are qualified AAT, or part qualified CA, ACCA or CIMA. Experienced in finance, bookkeeping, use of databases, general administration and importantly, you want to help a nonprofit to save animals. You have the skills and experience to help ADI grow. You want to contribute to good management of financial records and administration creating an administrative bedrock for effective work to save animals. Your lifestyle is aligned with ADI’s vision, mission and values.

About Us:
ADI is dedicated to ending the suffering of animals and works for their rights and legal protection. Animals used for entertainment, in laboratories, wildlife trade, farming, as well as protection of our shared environment and wildlife in their natural space. Research, education, investigations, legislation. Once governments pass animal protection laws, such as animal circuses, we assist with implementation of the new law and relocate survivors – bears, primates and others to rainforest sanctuaries in Latin America, lions/other African predators and Bengal tigers to the ADI Wildlife Sanctuary, South Africa. ADI is Great Nonprofits Top-rated; Charity Navigator 4-star.

About the Role:

Finance:

• Data entry on Sage 50c
• Recording of donations and other income
• Sales order/invoice processing
• Purchase ledger maintenance, reconciliations
• Maintaining stock records
• Assisting with production of budget performance reports.

Administration:

• IT/Network administration (working with service providers); data protection.
• Data entry on Raiser’s Edge NXT; audits, reports, oversight.
• Contributes to general office management.

Skills / Expertise required:

Essential:

• Minimum 2-3 years’ experience in similar role.
• AAT, or part qualified CA, ACCA or CIMA, and/or other relevant qualifications.
• You are self-motivated, able to work independently to meet deadlines.
• A flexible, positive approach, enjoy a demanding environment, supportive of others.
• Attention to detail and accuracy in numerical work.
• You can work with discretion, and handle sensitive data.
• Knowledge and experience in data entry, reporting generally.
• You are IT literate: knowledge of Microsoft Office, online applications such as online banking and (desirable) some tax and other financial services.
• You have excellent organisation, time-management and communication skills.
• Fluent in English

Desirable:

• Some knowledge of Sage 50c
• Some knowledge of CRM, e.g., Raisers’ Edge and Engaging Networks.
• Preparation of management accounts and budgeting, some knowledge.
• Experience with analysing financial data.
• Experience with the audit process.
• Knowledge of non-profit / charity accounting and reporting.

ADI is dedicated to ending the suffering of animals and works for their legal protection. We expect all employees and volunteers to share this commitment, and a plant-based lifestyle is preferred. ADI is also committed to equal opportunities and welcomes applications from all, regardless of background, age, ethnicity, religion, sexual orientation, physical ability or other.

HOW TO APPLY: 

• Apply early – no closing date – we review applications as they arrive. Interviews commence on a rolling program.
• Send email detailing how you meet our criteria, together with your resume.
• Interviews will be online and in person.
• Formal application form will be sent if you have been selected for interview.
• Virtual interviews will be arranged once your application form has been reviewed.
• In-person interviews will be arranged following virtual interviews.

Membership Services Coordinator: Member Relations
Advancement 
Full-time
Permanent 
£29,399 per annum
Application deadline: 12pm (midday) on Monday 8 July 2024 

About this role

The Membership Team at the British Museum is seeking a new Membership Services Coordinator: Member Relations, to deliver exceptional standards of customer care, ensure high levels of satisfaction across the Membership base, and take responsibility for critical processes in the Membership contact centre.  

With over 70,000 Members of the Museum, this role underpins our efforts to offer a Membership experience of enduring value and ensure that Members' generous support is always reciprocated with a first-class service. The role is essential to the operational efficiency of a dynamic and fast paced team; maximising every opportunity to aid and enrich Members’ enjoyment of the Museum.

Key areas

• Take hands-on-responsibility for the smooth operation of the Friends inbox, telephone line, and processing of postal correspondence.
• Work effectively to streamline and accelerate the response to Members’ queries, while also providing support and assistance to other colleagues to prevent the accumulation of any delays or backlogs. 
• Ensure complaints are responded to swiftly and resolved satisfactorily, under the guidance of the Membership Services Manager: Membership Relations.
• Take primary responsibility for voicemail replies, customer service reporting, online FAQs, the maintenance and generation of template responses, and other critical administration across the Membership Services team.
• Ensure accurate data regarding contact with Members is recorded on Raiser’s Edge (the Museum’s CRM system), and train new team members in the processes and systems related to customer care.

About you

To be successful in this role, you will have –

• Experience of and enjoy working with the public.
• A conscientious and proactive mindset, with a willingness to never let a problem go unresolved or an opportunity for incredible service unrealised.
• Excellent telephone manner and strong written correspondence skills.
• Experience of using CRM software.
• Strong attention to detail and accuracy.
• Experience of responding to complaints and feedback.
• Proven organisational skills.

About the British Museum:

Founded in 1753, the British Museum’s remarkable collection spans over two million years of human history and culture. The Museum is one of the leading visitor attractions and its world-famous collection includes the Rosetta Stone, the Parthenon sculptures, Egyptian mummies, the Admonitions Scroll, and the Amaravati sculptures. 

The Museum offers a competitive benefits package including:

• Generous annual leave allowance of 25 days (rising to 30 days after 10 years’ service) plus 2.5 privilege days and plus bank holidays
• Membership of the civil service defined benefit pension scheme (find out here what benefits a civil service pension provides).
• Free entry to a wide range of museums and exhibitions
• Participation in private and public Museum activities, including talks by leading curators from around the world and behind-the-scenes opportunities to learn how museums care for and manage their extraordinary collections
• Interest-free travel, bicycle and rental deposit loans
• Professional and personal development opportunities
• Employee Assistance Programme
• Discounts on food and gift shop purchases

Additional details:

For more information about this role, please see the job description.

If you have any additional needs that we should be aware of in order to support you with your application, please provide details. 

The British Museum is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals can make best use of their skills, free from unlawful discrimination or harassment. We value the benefits that a diverse workforce brings to a Museum which represents world culture. The Museum is committed to ensuring that no job applicant suffers unlawful discrimination because of any protected characteristics. Our recruitment procedures aim to ensure that individuals are treated because of their relevant knowledge, skills and experience.

We offer a flexible way of working that allows our employees to work remotely in a way that suits them and the organisation. We welcome questions and conversations at interview stage about how flexible working could work for you. Typically however, we would expect the post holder to be on site 3-4 days per week. 

The Museum adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.

Norton Housing and Support is a well-established Charity and social housing provider, offering high quality accommodation and support services to adults with support needs.

As part of an exciting programme of expansion, we are opening a new development in Blaby, Leicestershire comprising of 15, 1-bedroom flats, generous office / communal space and landscaped courtyard garden.  The scheme will offer Housing Management Support to individuals who have mental health diagnosis

Based at the scheme 30 hours per week, the Housing Officer will play a key role from the outset, ensuring that the service offers a friendly and mutually supportive environment that successfully integrates within the wider community and gives resident the best possible opportunity to maintain their tenancy.

We offer:
- A full induction and ongoing training to help you develop your skills.  Our current training programme includes trauma informed practice, motivational interviewing, and safeguarding.
- A small, friendly team.  In our 2023 survey, 100% of staff agreed Norton was a good place to work. “I enjoy feeling like I make a difference to people’s lives…. It’s a great feeling knowing you have brightened up a person’s day”.
- Regular line management support and team engagement opportunities
- Generous annual leave allowance of 5 weeks per annum plus bank holidays (pro rata), with additional leave for long service
-A health plan, allowing you to claim back a wide range of everyday health expenses up to your annual limit, access to a 24-hour counselling service, tax and legal support, and shopping discounts
- Attractive pension scheme
- Mileage paid for car usage (where applicable)
- Sociable working patterns, with no weekend or bank holiday working

Norton Housing and Support is Investors in People Accredited.

More About the Role

As a Housing Officer, you will:

1.  Supervise and be responsible for the day-to-day management of the accommodation, ensuring a safe and secure environment.
2. Provide housing related advice and an intensive housing management service to residents.
3. Work with residents to manage their accommodation and tenancy.
4. Complete all tasks and work as part of the team in accordance with NH&S organisational values:

• person centered
• empowerment
• respect
• inclusiveness
• integrity
• working in partnership

If you have previous experience of housing management, including health and safety, and of working with vulnerable groups, then this role could be perfect for you! We are looking for committed individuals who are driven by a desire to make real difference to the lives of adults living within our supported accommodation settings.

You will need:

•  Excellent interpersonal and communication skills
• The ability to earn and maintain the trust of residents, and staff from other organisations
• A warm, empathic and non judgemental approach

A qualification in housing would be advantageous, but full training will be given.

A full person specification and job description are available on our website.

Hours of work will be 30 hours per week, Monday to Friday.

We aim to develop a workforce that reflects the community we serve. To this end we actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups, including members of our black and minority ethnic communities.

Recruitment Process

Any offer of employment is subject to proof of right to work in the UK, two satisfactory references (one of whom should be your last or most recent employer, where applicable) and health screening questionnaire.  Please note, we are currently unable to provide/transfer visa sponsorship to work in the UK.

The role is exempt from the Rehabilitation of Offenders Act 1974, and an enhanced DBS (criminal record) check is  required. More information about our approach to DBS checks and employment of ex-offenders can be found on our website.

To apply, please send your CV and ensuring that you complete the Supporting Statement  by referring to the Job Description and Person Specification.

Applications without sufficient information, including an up to date CV / Supporting Statement will not be considered.

Unfortunately, we are unable to acknowledge all applications.

Interviews will be conducted in 2 stages

Please note, that we reserve the right to close applications early. 

Norton Housing and Support are an equal opportunities employer, please make us aware should you require any reasonable adjustments during the recruitment process.

Role: Philanthropy & Grants Manager

Salary: £44k – £56k (dependent on experience)

Location: Flexible, candidates can be office based or work remotely. For remote workers, weekly or monthly travel to our Wilton office will be required, depending on candidate location.

Hours: Full-time, 40hrs p/w. Flexible or reduced hours (minimum four days per week) would be considered for the right candidate

Contract: Permanent

Responsible to: Head of Global Grants Partnerships

Key Working Relationships: Global Philanthropy Group, US Philanthropy Team (situated within HALO USA), Global Communication Group, Programme Group, Chief Executive office, Strategy Group

Summary:

The HALO Trust are looking for an experienced and driven Philanthropy and Grants Manager to lead and develop high value relationships with philanthropic donors, with a focus on Trust and Foundations (and potentially corporates). 

The Global Philanthropy Team works to secure support for the delivery of vital projects to save lives and protect livelihoods in conflict affected countries around the world, as well as build organisational resilience and support innovative areas of work.  HALO’s philanthropic income has grown significantly in recent years, driven by introductions from our network of trustees, ambassadors and advocates and our focus on strategic and transformational partnerships. We are a small team of highly skilled, experienced and driven fundraisers with a collaborative team culture. The team is supported by a Philanthropy Operations Manager, Philanthropy Assistant and Global Philanthropy Research and Insight Lead (who leads on research and due diligence). In 2024 a Head of Philanthropy and Partnerships for the Middle East will join our team to lead relationship development in this key market. 

You will join a fast-paced, fluid and entrepreneurial context, responding to opportunities while laying the critical foundations for strategic growth. 

While the role is likely to focus on Trusts and Foundations (and potentially corporates) due to our networked approach and the strategic and interconnected nature of our partnerships, supported by networks of advocates, we do not overly separate relationships between Trusts/Foundations, corporates and HNWIs.  This provides team members with varied opportunities in terms of the relationships they lead and the high-level stakeholders they work with. From briefing our Chief Executive prior to a meeting with a new potential donor for Ukraine, to engaging existing partners in the potential expansion of work in the Middle East, you will play a key role in making HALO’s lifesaving work possible. 

About Us:

The HALO Trust is the world's largest humanitarian mine clearance organisation. Our mission is to protect lives and restore livelihoods of people affected by conflict. With an annual turnover of over £120m, we work in 30 countries and territories, from current conflict zones of Ukraine, the West Bank, Libya and Yemen, to post conflict countries such as Zimbabwe, Sri Lanka, and Cambodia.

We clear the explosive remnants of war and address the causes of conflict and fragility - from inadequate control of weapons and ammunition to food insecurity and land degradation. We work in partnership with national governments and local communities, employing and empowering over 13,000 women and men to build safe, resilient and prosperous communities able to withstand the interconnected challenges of conflict, climate change and political and economic instability.

In southern Angola our clearance work is part of a regional approach to develop conservation in support of Angola’s national plan to diversify their economy, protect their natural environment and create sustainable livelihoods. Angola has some of the world’s most important remaining wilderness, but the presence of landmines makes it almost impossible to apply the conservation measures needed to protect this vital resource. By clearing landmines, HALO can lay the foundations for life, agriculture and eco-tourism to thrive.

In Ukraine, HALO is the largest demining organisation, having operated in the Donbas since 2016. Russia’s invasion has resulted in mine laying and explosive contamination on a scale not seen in Europe since the Second World War, including across vast tracts of farmland. This prevents agricultural production, which is critical to Ukraine’s economy and global food security. Across seven regions, more than 1,000 local Ukrainian staff have already enabled the removal of more than 19,000 explosive items and the clearance of more 3.1 million m2 of land- bringing safety to communities and supporting Ukraine’s economic recovery.

True peace cannot come until land is safe. HALO’s work to clear the deadly debris of war is the first step towards recovery and reconstruction. And the return of hope.

About the role:

The HALO Trust has more than doubled in size over the last eight years by growing support from both Governments and philanthropic donors.  Global income from philanthropic donors (including the US) has significantly increased over the past five years – from circa £4 million to £15 million in 2022/23 and reaching a further peak of £44 million in 2023/24 in response to exceptional donor support for Ukraine. Unpinning this is growth in six and seven figure partnerships with major donors, corporates and foundations, initiated by our exceptionally well-connected network of trustees and ambassadors - and nurtured by our committed and professional global philanthropy team.

The team has a global remit and this, together with HALO’s extensive geographic footprint, creates significant opportunities for growth in our portfolio of partnerships.

By nurturing and growing high value partnerships this role plays a key role in supporting the delivery of HALO’s life-saving work around the world.

Job Responsibilities:

• Lead growth within a portfolio of high value (six and potentially seven figure) relationships by providing excellence in supporter stewardship and through the development and delivery of relationship strategies, in collaboration with the Director of Philanthropy and Head of Global Grant Partnerships
• Support senior HALO staff, advocates and trustees to engage and inspire individuals linked to agreed relationships
• Work with international programme teams to ensure the development of high-quality proposals and reports to tight deadlines
• Contribute to departmental strategic priorities including supporting the stewardship of other major relationships, follow up of new opportunities, and the development of philanthropic products for wider use. Deputise for the Head of Global Grant Partnerships where required
• Manage donor records and correspondence in Salesforce
• Work closely with Philanthropy and Partnerships (Gov funding) colleagues in the USA, UK, Europe, Middle East and overseas programs as part of a distributed team to provide support to global fundraising efforts

Essential Requirements:

• Three years' experience of personally leading successful relationships with high value philanthropic donors (Trust and Foundations, corporates or high net worth individuals or equivalent), including those giving at the six or seven figure level
• Experience of building effective relationships with advocates linked to philanthropic donors
• An excellent communicator with the ability to build relationships with staff and colleagues in different cultural environments
• Outstanding written skills with the ability to work with programme and finance colleagues to design robust project proposals, reporting, and monitoring and evaluation
• Confident in working with financial information including project budgets
• Excellent written and verbal skills with strong attention to detail
• Outstanding interpersonal skills including ability to demonstrate tact, sophistication and gravitas 
• Experience of working with a fundraising database to maximise relationship development
• A commitment to HALO’s mission and objectives
• Strong intellectual curiosity and the ability to articulate HALO’s various programmes and strategies in a compelling way
• Tenacious, self-starting, and able to thrive in a fluid, entrepreneurial context
• Collaborative, team player, with a low-ego and a positive and upbeat approach.

Desirable:

• Experience of high value fundraising in the following areas is desirable: humanitarian and international development, mine action, conflict, the environment / conservation
• Experience of pipeline and relationship development in international markets for example Europe/US and/or the Middle East.

Benefits:

• Annual Leave: 28 days (3 to be taken at Christmas) plus 8 statutory holidays (pro rata)
• Private medical health insurance
• Non-contributory life assurance
• Pension contributions matched by HALO up to 5%
• Emergency medical insurance when travelling overseas (including on leave)
• Flexible working policy
• Access to physiotherapy (online)
• Enhanced maternity, paternity and adoption leave pay (maternity 16 weeks full pay, paternity 4 weeks full pay)
• Cycle to work scheme
• HALO’s remote/office working policy includes a generous contribution to travel costs for remote workers (full costs of public transport or 20p per mile for road journeys).

Please submit a CV (no more than 2 pages) and a cover letter (no more than 1 page) outlining how your experience matches the key skills and competencies required by Midnight on 7th July 2024.

Please note that applications without a cover letter tailored to this position will not be considered.

We reserve the right to amend the closing date depending on the number of applications received.

The HALO Trust is an Equal Opportunity Employer and does not discriminate against any applicant for employment because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

The HALO Trust is committed to a culture that is both diverse and inclusive and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.

The HALO Trust is committed to ensuring that it provides a safe and trusted environment which safeguards and promotes the welfare and wellbeing of anyone who comes into contact with, or is part of, the Charity, with a zero-tolerance approach to behaviours which challenge this.

About us

Room to Heal is an established therapeutic community in London. We support refugees and people seeking asylum, many of whom are torture survivors, through an integrated programme of therapeutic and casework assistance, in the context of a community of survivors. Our approach recognises the political context of our community members’ multiple and ongoing experiences of trauma and marginalisation including in their home country, on their journey to, and within, the UK. We offer long term and holistic support.

We are a small team of committed and hard working individuals who work collaboratively in a supportive and friendly environment.

We are looking for a Director (maternity cover) who:

• Understands the experiences of our members in order to sustain Room to Heal’s therapeutic community and ensure the safety and appropriateness of all of our services
• Has awareness and interest in psychotherapy and group work
• Makes strategic decisions that centre the experience of refugees and people seeking asylum alongside maintaining the sustainability of the organisation
• Has the drive, care and vision to create new opportunities to support refugees and people seeking asylum and to learn and share experiences through external networks and partnerships in the UK and internationally 
• Is able to speak with authenticity and challenge injustices knowing directly what the impact is due to own lived experience
• Can lead by consensus and collaboration and has a strong belief in the therapeutic benefits of community. 

Hours:  7.5 hours per day (typically 9.30am – 5.30 pm with a half hour for lunch) 5 days a week. We will also consider 4 days per week, salary pro-rata’d

Salary: £45,000 - 50,000 per annum (full time salary)

Start-date: Autumn 2024 with 8-10 weeks handover with the current Director 

Pension and benefits: automatic enrolment pension scheme, 4% employer contributions and 4% employee contributions

Holidays: 25 days plus bank holidays 

We strongly encourage applications from those with some lived experience of the issues that our community members are experiencing.

Senior Campaigns Manager

Location: Godalming HQ (flexible hybrid working)
Contract Type: Permanent/ Full time
Job Type: Permanent, full-time
Salary: £40,000 - £44,000 per annum (dependent on skills and experience)
Hours: 37

About us:

Compassion in World Farming International is a leading global farm animal welfare organisation campaigning to bring an end to factory farming and to implement the highest animal welfare standards in the UK, European Union and beyond. We are looking for an experienced campaigns manager to lead our UK public campaigns.

We lead a growing worldwide movement of people concerned about how industrial agriculture mistreats animals, wastes precious resources and utterly fails to meet the needs of the planet’s inhabitants. With headquarters in the UK and offices in Belgium, China, France, Germany, Italy, the Netherlands, Poland, Spain and the USA, we are an influential organisation whose supporters and partners throughout the world help us deliver on our initiatives. We campaign on a wide range of themes ranging from welfare issues for farmed animals to the wider environmental impact of the current food system.

Our recent campaigns include:

Delivered a ban on the live export of farm animals for fattening or slaughter from GB
Rallied over 1.4 million supporters for a European Citizens’ Initiative to end caged farming
Pressed the case for recognition of animal sentience in UK law.

About the role

As part of this exciting role, you will be responsible for successfully planning and delivering our UK campaigns. You’ll achieve this by leading a dedicated team to develop integrated strategies across multiple areas, managing campaign budgets and coordinating political and public engagement efforts. As part of this role you will help to foster partnerships with key stakeholders, align strategies with international counterparts and oversee digital campaigning.

Duties and responsibilities for this role include, but are not limited to:

• Take responsibility for the successful planning and delivery of our UK campaigns
• Lead the development of integrated campaign strategies with a core team of dedicated staff of media, policy, business engagement and fundraising colleagues
• Build new, high impact campaigns, identifying the campaign resource needs across policy, advocacy and communications teams
• Manage campaign budgets
• Accountable for the delivery of coordinated, complex political and public engagement strategies
• Identify and build trusting relationships with key delivery partners and external stakeholders
• Work closely with the Head of UK to align campaign strategies and coordinate internationally
• Supervise and support a Digital Campaigner to deliver impactful communications driving high engagement from our supporters and the public by gathering insights and continuous testing and revitalization of communications
• Use insights to ensure campaign tactics and messages are audience and insights led
• Act as media spokesperson for Compassion as required for campaign work
• Represent Compassion UK in internal and external campaign meetings
• Commission and manage external suppliers as needed
• Ensure key teams in Compassion are briefed on campaign activities and the latest developments
• Identify and fill gaps in internal resource to deliver campaigns and advocacy.

About you

We are seeking a passionate, experienced and creative Senior Campaign Manager to develop and lead campaigns, as well as delivering additional campaigning activities. You will be working in a team of highly motivated advocates and campaigners. You will be able to construct imaginative and effective campaigns, inspire colleagues and mobilise our broad range of supporters.

This role requires proven campaigning and project management as well as excellent writing skills. It offers an opportunity to be part of a dynamic campaigning organisation with an increasing impact in reducing animal suffering and working for a sustainable global future for farming. Please note that we have an anticipated start date for this role, as of 1st October 2024.

Applications:

Closing date: 12th July 2024
1st stage interviews: Monday 22nd July or Tuesday 23rd July
2nd stage interviews: Monday 29th July or Tuesday 30th July

Please note that we reserve the right to commence interviews on a rolling programme. To comply with legal requirements, as part of our selection procedure, we ask all potential employees to prove their eligibility to work in the UK. No agencies.

Benefits:

• Compassion in World Farming is located in bright, modern offices; just 2 minutes’ walk from Godalming mainline station (45 minutes from London Waterloo).
• Enjoy an enhanced annual leave of 25 days per year, along with bank holidays.
• Our comprehensive benefits package includes core offerings like Health Cash Back Plan
• MHFA support – 24/7 PG access and Employee Assistance Programme
• Free onsite parking at HQ
• Optional savings schemes like the Cycle Benefit Scheme.
• Embrace a fulfilling career that prioritises your well-being, while also enjoying Excellent Development opportunities
• Hybrid working model (dependant on role and location)
• A defined Contribution Pension Scheme
• Enhanced discretionary company sick pay
• Premium Subscription to Calm App

Compassion in World Farming is absolutely committed to providing equal opportunities for everyone regardless of their background. We value diversity and live experience and acknowledge the underrepresentation of people from certain backgrounds, both within our organisation and across the sector. We welcome applications from underrepresented groups, whether these be of ethnicity, gender, identity, religion, physical ability, sexual orientation or other.

You may also have experience in the following: Marketing Manager, Senior Campaigns Coordinator, UK Campaigns Director, Senior Marketing and Campaigns Manager, UK Senior Advocacy Campaigns Manager, Lead Campaigns Strategist, etc.

REF-214742

London – onsite E1 5AR
Salary £30,000
Full time including weekend working
Fixed term contract for two years (until June 2026) with potential to extend
Benefits include employer pension contribution scheme, 25 days annual leave, plus bank holidays

Charity People are delighted to be supporting Spitalfields City Farm, a free-entry urban oasis in Tower Hamlets offering a unique and creative natural environment for all, to recruit a Volunteer & Community Outreach Manager.

Spitalfields City Farm is the nearest city farm to the City of London’s square mile. Established in 1978 and located in one of the most densely populated wards of Tower Hamlets, and in an area of London that struggles with poverty and issues of inequality, the charity works with a vibrant and multi-cultural community to provide educational opportunities for children and adults, empower people to gain new skills, confidence, to combat social isolation.

At a time of great challenge with food poverty and the cost-of-living crisis, this small ambitious charity accomplishes a lot for the local community. As part of their 2022-2025 strategy, their vision is to create a space for all, that empowers people to make a positive change to their lives, the local community and the planet, through education, community and wellbeing initiatives.

Volunteering plays a crucial, central role on the farm. The Volunteer & Community Outreach Manager will enhance and expand the volunteer programme, provide pastoral support to volunteers, lead farm based outdoor workshop to meet volunteer expectations, aid volunteer learning and develop outdoor skills and develop strong community partnerships. The role is funded by The Lottery – Reaching Communities.

Key Responsibilities:

• Leadership & Coordination: You will develop, implement, and evaluate the volunteer programme, creating diverse volunteering opportunities, and manage programme policies, procedures and budgets.
• Volunteer Recruitment, Training, and Support: As the main point of contact for volunteers, you will recruit volunteers with the right skills, coordinate and deliver volunteer training, support volunteers to achieve their goals, and organise knowledge-sharing and social sessions for volunteers.
• Consultation, Partnerships, and Networking: You will research best practices in volunteer management, develop and manage partnerships with external stakeholders, maintain links with local community groups and businesses for volunteer recruitment, and raise the profile of Spitalfields City Farm’s volunteer programmes.
• Monitoring and Evaluation: You will maintain volunteer records and evaluation systems, provide data and reports for internal and external use, and collaborate with an external organisation for independent programme evaluation.

The Volunteer & Community Outreach Manager will understand the current trends and resources required to manage a volunteer programme with demonstrable experience in developing and managing volunteer projects. The successful candidate will have excellent communication and interpersonal skills, be an all-round people person, with empathy and an understanding of volunteer needs. You will be able to naturally inspire and motivate others and be able to communicate with a diverse range of stakeholders. You will have strong organisational skills, some budget management experience and good administrative and IT skills. The ability to speak another language, such as Bengali, would be beneficial. As part of the role, you will need to plan and deliver basic gardening and outdoor skills sessions

The role is based at Spitalfields City Farm. You must be willing to work outdoors in various weather conditions. The role is full time, and you will need to work either Saturday or Sunday as part of your work pattern and 4-days during the week, Monday-Friday.

If you are excited about this opportunity to join the team at Spitalfields City Farm and make a difference in your community through meaningful volunteer engagement and outreach, we would be love to hear from you.

How to apply

Please visit the Spitalfields City Farm vacancy page for more information and to see the Job Description: Vacancies | Spitalfields City Farm. The application process is CV and supporting statement describing why you would like to apply for this role and how you meet the criteria for the role in the person specification in the Job Description. The closing date is 9am on 3 July. Interviews will take place w/c 10 July.

Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

This role will report to the CEO and work closely with the Senior Management Team and others to support us to develop and deliver our ambitious ‘people and nature’ programmes by identifying and securing the necessary funds to achieve our vision. 

Who we are: Bore Place is situated on a 500-acre organic farm estate in West Kent. Our mission is to enhance the planet in all that we do, to inspire people to live and work sustainably and lead happy and fulfilling lives. We provide a unique venue, educational programmes for young people, public activities and courses, and a site that is open to all. 

We are now at one of the most exciting stages in our development. With a new CEO in place, you will be joining the organisation at a pivotal moment as we approach our 50th birthday in 2027.

We are a small organization with a culture of ‘can do’ and everyone mucking in. We currently do not have a fundraising team but anticipate the Head of Fundraising will build such a team on the back of increased income generation. 

Your role:  In this role, the fundraiser will use expert communication skills and a keen sense of initiative to identify fundraising opportunities, develop relationships with potential donors, and manage fundraising campaigns. By coordinating events, writing proposals, and recruiting and leading volunteers, the fundraiser will hone speaking, writing, and leadership abilities while moving the Commonwork Trust closer to its financial goals.

The ideal candidate will be motivated, professional, and organised with a strong track record of successful fundraising. We’re looking for someone who believes in the mission of the Commonwork Trust and has exceptional drive for furthering our fundraising efforts as well as strategising and delivering on new ones. 

We would love to hear from you if you have: 

• Fundraising experience – you will have at least three years of experience at developing a fundraising strategy and understanding how different income streams operate with a strong track record in securing income 

• Demonstrable experience in securing funding – you will have experience in identifying key voluntary income streams and securing funding support from trusts and foundations, and be comfortable with ‘making the ask’ of wealthy individuals 

• Grant funding – you will have a strong track record of identifying, securing and monitoring grant funding. 

• Communication skills – you will have excellent communication and relationship-building skills 

• Leadership skills – you will have experience in leading and motivating colleagues and volunteers 

• Charity experience – you will have worked in the charitable sector, preferably with a focus on environmental issues and have an understanding of how a mission-based organisation operates and the wider sector considerations that a charity operates within 

• Bachelor’s degree (or equivalent)

• Certification, diploma, or similar qualification in fundraising would be a bonus 

What we offer: As an organisation, we seek to be an inclusive and fair employer. We are a happy and supportive team and recognise that people are the heart of our organisation and value them accordingly. This is an opportunity to use your skills and experience to support the organisation to reach its full potential. 

We aim to be an organisation with a workforce that reflects the diversity of our society. We strongly encourage and welcome applicants across all identities and backgrounds.

We offer: 

• flexible working

• opportunities to learn and develop 

• free parking at our beautiful rural location 

• staff discounts on events and organic vegetables when in season 

• a pension

• life insurance and an employee assistance programme 

• 30 days holiday per year, plus bank holidays (pro-rata) 

You can view the Job Description and our Strategic Plan, and download an application form on our website.

The deadline for receipt of applications is 5pm on Friday, 5th July 2024. 

First interviews are planned to be held at Bore Place on Monday 15th July, 2024, with second interviews on either Thursday 18th or Friday 19th July 2024. 

Are you passionate about ending domestic abuse? Are you an ambitious self-starter with bags of ideas and the initiative to bring them to life? Do you believe in the power of media and storytelling to do good?

Then this could be the ideal role for you.

Surviving Economic Abuse is a small but mighty charity that is already making waves in dealing with one of society’s biggest issues: economic abuse, a devastating form of domestic abuse.

The charity is looking for a Media and Communications Manager (maternity cover) to help its work to stop economic abuse forever.

You would be joining the charity at an exciting time. In this role, you would lead on delivering the charity’s press office function and manage the charity’s annual Economic Abuse Awareness Day campaign.

As part of this role, you will also work closely with survivors to land high-profile media coverage to raise awareness about economic abuse and support our work influencing the new government. As well as line-manage the Communications Officer and oversee their work delivering the charity’s social media communications.

About you

• You will have excellent news sense and an understanding of social media, having worked in a busy press office or as a journalist.
• You will have a track record in creating and delivering impactful media stories while navigating competing priorities and deadlines with agility.
• You will have a compassionate approach to working with people with lived experience to empower them to safely tell their story in the media.
• You are an excellent communicator with a knack for storytelling, attention to detail, and ability to tailor your communications to different audiences.
• You will have exceptional organisational and interpersonal skills and be committed to working effectively as a team to get the best out of others.
• You will be skilled in brand and reputation management, for example, by embedding consistent brand messaging or identifying reputational risk.

 About the role

• Deliver an efficient and effective press office, swiftly and professionally responding to media inquiries from journalists.
• Manage the planning, delivery, and oversee the team’s execution of major communications campaigns, such as Economic Abuse Awareness Day.
• Lead on creating and delivering media stories to support the charity’s aim to raise awareness of economic abuse and influence policy and legislative change.
• Work closely with the Survivor Engagement Specialist to identify and gather survivors’ stories and support them to safely tell their story in the media.
• Line-manage a Communications Officer and oversee their work delivering our social media communications, ensuring strategic, on brand and responsive to risks and opportunities.
• Deliver media training to charity spokespeople and provide both written and verbal briefings ahead of interviews to ensure message consistency.
• Feedback and sign-off on communication materials developed by others to ensure consistent messaging, in line with the charity’s brand guidelines.
• Protect and maintain the charity’s brand and reputation, identifying risks and working with team members to effectively respond.

About Surviving Economic Abuse

At Surviving Economic Abuse, we deal with one of society’s biggest issues. Last year, 5.5 million UK women reported that a current or former partner had controlled their economic resources – money and the things it can buy such as food, clothing, transportation, and housing.

Through economic control, abusers limit women’s freedom, they steal their futures, and, in far too many cases, they take their lives. Yet too few people are aware of economic abuse – even those who experience it.

We are the only UK charity dedicated to raising awareness of economic abuse and transforming responses to it. The speed and scale of our growth since 2017 are evidence of how much we are needed. We may be young, but we are already creating big waves.

What we offer you

We offer a range of benefits including: 

• 25 days annual leave (pro rata), plus 5 Wellbeing Days (pro rata) and Statutory Bank Holidays 

• Flexible working 

• Working from home 

• 3% Employer Pension Contribution 

• Reflective practice and Employee Assistance Programme 

• The chance to be part of our highly professional, supportive team 

How to apply

If you are passionate about making a difference and think you have the right skills and enthusiasm for the job, please apply via our website.

The first stage interview will take place Friday 2nd August 2024 and the second stage interview will take place in the week commencing Monday 5th August 2024. 

Surviving Economic Abuse (SEA) is committed to developing an inclusive team which reflects the diversity of the communities we support. Our culture celebrates diverse voices, and we particuarly encourage applications from black and minoritised applicants and disabled applicants who are under-represented at SEA.

We are looking for a confident communicator, who is happy working with groups of people, with a passion for making sure people have information they need to make informed decisions about their lives. The Navigator will work with people experiencing homelessness, homelessness services, and health services to create better access to health information and healthcare.

Job overview

Job Title: Health In-Reach Navigator 

Reporting to: Health Promotion Manager

Contract Length: Fully funded until the end of March 25 with a good chance of continuation funding.

Hours: Full Time 37.5 Hours per week (30 Hours a week is also an option) 

Leave: 28 Days per year + 8 days Bank Holidays

Salary: £ 30,000 Plus 5% pension 

Location:  The role will require onsite working in our Kennington office and in homelessness services across London. There will also be some opportunity for working from home. 

Candidates who meet the specification, with experience of social exclusion due to homelessness, imprisonment, migration or otherwise being part of a marginalised population, will be given priority access.  

Overview: 

Groundswell is recruiting a Health In-Reach Navigator to join our Health Promotion Team to arrange, develop and run Health Promotion In-Reach sessions in homelessness services across London. 

We know that if you are experiencing homelessness, you will be disproportionately affected by health inequalities and often lack access to suitable information and support that could help you independently manage your health and wellbeing. Our approach: 

• Everyone has a right to access healthcare including screening and preventative services. 

• Health and wellbeing look different for everyone. Health promotion should not alienate people by setting standards that are unattainable but should support them to look at what they can practically do to feel better right now. 

• Everyone’s ‘normal’ is different. Someone who is smoking crack or who is dependent on alcohol might have bodily functions that are different to what is ‘normal’ for the average person. People need to be aware of their own ‘normal’ so that they know when something is wrong. 

The Health In-Reach Navigator will be working with the teams in hostels and day centres, going to the places where people live or go to access vital services like food and showers. Ideally, they will have their own first-hand experience of using or working in services supporting people around homelessness, substance misuse, mental health, poverty, asylum and immigration, or the criminal justice system.

Our services are co-produced by people with first-hand experience of the issues we are trying to address.

The Navigator should be comfortable with continuously evolving and adapting the service, tailoring it to the specific needs of the people we work with, developing sessions informed by direct feedback and direction from people living in hostels and using homelessness Day Centres. 

Our Health Promotion Work 

The Health Promotion Team:

• Deliver group ‘in-reach’ sessions led by staff and volunteers with first-hand experience of homelessness, using health promotion resources to engage people with health issues and talk to them about options available.

• Support clinical services going into hostels and day centres to deliver preventative health measures such as screening and vaccinations. 

• Co-produce and support the development of accessible health promotion resources about health services and health issues with people who have experienced homelessness that inform, advise, and help people manage their health.

• Co-produce health and wellbeing resources for staff working within the homelessness sector, better equipping them to support the people who use their services and improve longer term health outcomes.

• Contribute to producing resources for staff working in healthcare, better equipping them to understand the challenges that people experiencing homelessness might face in accessing services.

We have a range of accessible, targeted materials around vaccination, screening and other health issues that can be used by our team and supported accommodation staff to support sessions. We are planning to develop more of these, particularly looking at screening and rights to access healthcare. 

By carrying out Health Promotion In-Reach in hostels and Day Centres we aim to: 

• Increase awareness of specific health issues, what services are available and the pathways for accessing them. 

• Encourage people to identify their own health priorities, and to address their health concerns, offering them the tools to tackle issues and access services.

• Support people in identifying shared interests in particular health issues and delivering in-reach sessions that demonstrably reflect those shared interests. 

• Reach more people to support with 1-1 appointments through our Homeless Health Peer Advocacy (HHPA) service. 

The group in-reach model enables people with similar experiences to come together and reflect on overcoming challenges. As a project based on Advocacy principals, we do not tell people what they should do; but encourage autonomy to make safe and realistic choices. We: 

• Meet with people to ask what their health priorities are and look at potential topics for upcoming sessions. These topics are then shared with the staff team from the hostel/day centre so they can feed in. 

• Draft an in-reach programme and plan dates, times, and promotion of sessions, involving staff teams at each site. 

• Organise and co-deliver 5-10 sessions on the priorities identified by people experiencing homelessness and the staff working with them 

• All sessions focus on residents’ voices being heard first, then Groundswell facilitated discussion supported and informed by Groundswell health promotion information and/or clinicians. 

The Health Promotion team also work with a range of external partners around screening and preventive care.

We work with partners to arrange health events at homelessness services; promoting the sessions by talking to residents prior to teams visiting and supporting on the day to maximise uptake.

About HHPA  

Our Health Promotion work sits alongside our Homeless Health Peer Advocacy (HHPA) Program. Groundswell created HHPA in Westminster in 2010, to support people experiencing homelessness to overcome multiple barriers preventing access to healthcare, initially through funding from the NHS Regional Innovation Fund. Since then, HHPA has since flourished into a multi award-winning service working across London.

Health creates a foundation to move out of homelessness. Groundswell’s person led health services enable people who are homeless to access the health care they need, so they are not disadvantaged by the health inequalities embedded in our systems. Our health work is  delivered by a team where most people have their own experience of homelessness,  shared experience builds up a level of trust when there can be mistrust of ‘professionals’, because of past trauma or negative experiences.

The service is delivered by volunteer Peer Advocates and staff Case Workers, who build trusting relationships with clients and support them to access, navigate and use healthcare services. They aim to increase people’s self-confidence and improve their ability to independently access the services they need, which can include everything from registering for a GP, dentistry treatment, mental health referrals, hospital appointments, and much more.

Groundswell is unique in bridging the divide between health and homelessness organisations. We work in partnership with numerous organisations across London to support the delivery of our peer advocacy service. 

Health In-reach Navigator Tasks 

The Health In-Reach Navigator will be a vital member of our team, working collaboratively with various partners and agencies to deliver In-Reach sessions and connect individuals experiencing homelessness with essential healthcare services. This position offers autonomy, flexibility, and the opportunity to make a meaningful difference to people’s lives.

Lead on planning and delivery of health promotion sessions working with key stakeholders to shape sessions: 

• Develop and maintain links with hostels, Day Centres, and health teams in the Boroughs where Groundswell works to identify suitable services for delivery of health promotion work. 

• Working with people using services, and staff working in services; identify health priorities and plan, design and deliver sessions that reflect those priorities, tailoring them to people’s needs. 

• Work with staff at services to ensure risk assessments are in place.

• Work with the Health Promotion Manager to create ways of getting feedback from participants to ensure the sessions are continuously being developed to meet people’s needs. 

Plan, promote and deliver one off health & well-being events with stakeholders: 

• Work with the Health Promotion Manage and key stakeholders to help plan health days at hostels and Day Centres. 

• Represent Groundswell at planning meetings for events for health events, working with partners to develop sessions, ensuring learning from past events is considered. 

• Support the organisation and delivery of health days working alongside clinical and homelessness partners. 

• Promote the health days to people using local services. 

Work with clinical teams offering preventative health care work in community settings across London: 

• Work with the Health Promotion Manager to ensure we are linked in with homeless health teams in the Boroughs where we work and are supporting their in-reach into hostels and Day Centres. 

• Develop and maintain relationships with a range of partner organisations including mainstream GP surgeries, hostels, and specialist homeless health services. 

• Work with homelessness services prior to visits from clinical teams to promote sessions and make sure people have the information they need to decide whether to take part, maximising take up on the day. 

• Work alongside Groundswell in-reach volunteers to support clinicians to engage with people during sessions at hostels and day centres. 

• Support clinicians in engaging with people experiencing homelessness. 

• Manage any referrals that need to be made to the HHPA team for one-to-one support to access external health services. 

Share learning internally and externally: 

• Provide feedback to Groundswell’s communications team on the health priorities raised by people experiencing homelessness so we can ensure we are developing relevant resources. 

• Contribute to co-production of health promotion resources feeding in the concerns and questions we are hearing from our health promotion work. 

• Support and contribute to the training of Groundswell volunteers and staff about In-Reach delivery.

• Work with the Volunteer Co-ordinator and Health Promotion Manager to support In-reach volunteers. 

• Attend conferences and learning events to learn and share learning. 

Develop, plan and contribute to ongoing quarterly monitoring, review, evaluation, and reporting of the health promotion work: 

• Work with the Health Promotion Manager to develop the project and plan future work. 

• Contribute to reports on In-Reach delivery for commissioners and other stakeholders externally. 

• Record and share feedback from people experiencing homelessness and partners 

General Duties: 

• Help to foster a co-operative and supportive team.   

• Represent Groundswell in an appropriate manner.   

• Participate in training as agreed and in regular supervision and appraisal with your Line Manager.   

• Promote equal opportunities in all areas of work.   

PERSON SPECIFICATION 

EXPERIENCE & KNOWLEDGE  

Gained through employment, volunteering or lived experience  

1. Facilitating groups or running health promotion or training sessions. 
2. Working with people who might face barriers to accessing healthcare. 
3. Developing relationships with external organisations. 
4. Planning events or projects. 
5. Understanding of the barriers that certain groups face in accessing healthcare. 
6. First-hand experience of social exclusion due to homelessness, imprisonment, migration or otherwise being part of a marginalised population. 
7. Involvement in health promotion. 

SKILLS & ABILITIES  

Gained through employment, volunteering or lived experience  

1. Able communicate with variety of audiences, presenting information effectively in person, at meetings, and via phone and e-mail. 
2. Able to plan individual work using a solution orientated approach. 
3. Basic IT skills - able to use Word, e-mail and carry out basic internet searches.  
4. Able to take the initiative and being able to think on the feet. 

BEHAVIOURS   

Gained through employment, volunteering, or personal experience  

1. Understanding and support of Groundswell’s core beliefs.
2. Able to communicate naturally and empathetically, build rapport quickly and to earn respect and trust.
3. Ability to model the promotion of equality and inclusion. 

Support provided and reasons to join us.  

• Regular guidance, support and the opportunity to reflect on their work through regular catchups and supervisions with your Line Manager  

• Reflective practice with a trained therapist.  

• Access to training and development opportunities - this project is part funded by Westminster Public Health and through them there is the opportunity to take up a range of public health related training and qualifications. 

• Teamwork - regular opportunities to contribute to and learn from the wider Groundswell’s team.   

• Strategic input - opportunities to input into Groundswell’s strategic direction.  

• Feedback process - be able to input into working practices and know where to turn if any problems arise.  

• Cost of living pay increase - Groundswell believes that annual cost of living (COL) increases should be awarded if it is financially viable to do so. The Board will look at awarding a COL increase every year when they set the budget at the July board meeting and will approve this if it is financially viable.  

Application process

Application 

To make an application, please submit your CV along with a cover letter which explains: 

• how you meet each of the areas outlined in the person specification above and  

• why you are interested in doing this job.

The deadline is Monday 8th July, 5pm. Please submit your CV and Cover Letter 

Please note that we can’t consider applications that don’t have a cover letter. Your cover letter is important - we decide who to interview based on how people show us that they have the skills, knowledge and experience we have asked for in the person specification. Your cover letter needs to show how you meet each of the criteria listed in the person specification as fully as possible and why you would like to work for Groundswell.   

The following advice is designed to help you with your application:   

• Read the job description, person specification and general information on the organisation This information will help you gain an understanding of how Groundswell is organised, what the aims of the organisation are, and what the job entails.   

• Look carefully at the person specification The person specification states what essential skills, experience, knowledge and understanding we feel an applicant should have, as well as desirable areas that would assist you in carrying out your duties. A person having all these abilities and experience would be an ideal candidate. As none of us are perfect, please do not be put off from applying if you do not have all the desirable skills mentioned.   

• Look at your experience, including any experiences you have had outside of work, such as community/voluntary/leisure/political interests.   Also remember that your life experience is also valid. Do not undervalue yourself; if it is relevant information, include it in your application.   

• When you write a covering letter a good way to start is list all the essential criteria listed in the person specification and write a couple of sentences under each. This makes sure that you have addressed all the points.  

• Gear your application to the specific job using the person specification as a guide for the area to be covered. If you send only a CV, and do not directly address all the questions in your cover letter/personal statement, you will not be considered for shortlisting. Do not simply repeat your current duties. Pick out the skills, knowledge and experience required by the job and show that you have them.  

Interviews 

Candidates will be notified if they have been invited to interview by Friday 12th July at the latest. We are a small charity with limited resources and are unable to give feedback on unsuccessful applications before the interview stage. If you have not been notified by this date, then please assume you have been unsuccessful on this occasion.  Interviews will then be held on week commencing Monday 15th July 2024. 

Pre-employment checks 

Two references will need to be taken up before a job offer can be made. Please include reference details in your application. One should be your current or most recent employer, and the other someone who has known you in a professional capacity for at least two years.  We will not contact any referees before the interview and only after you grant consent. 

Because of the nature of this role, we will have to carry out a DBS check on the successful candidate.  Having a conviction will not necessarily bar a candidate from employment; this will depend on the circumstances and background of the offence(s) in relation to the requirements of the job.    

Many thanks for taking the time to look into this role – it is an exciting opportunity, and we hope you will consider applying. 

ID: 1223 Facilities Manager Central, Facilities Department

Salary: Starting at £33,580 FTE per annum to £35,445 FTE per annum, Grade 3 point 26-28 - pro-rata for part-time hours

Location: Ideally based in Hertfordshire, Buckinghamshire, Bedfordshire, Cambridgeshire, Essex or Greater London (north) with the ability to travel within this region.

Hours: Full-time (37 hours per week) or open to part-time (22 hours per week)

We are flexible on hours of work and open to discussing part-time hours and other flexible working options - it is expected that for the first 12 months after the role begins, travel to properties based in the above listed regions will be required several times per week.  After this period of time, we are open to this role being home-based or hybrid working with occasional ongoing travel required. This will be discussed in more detail with the successful applicant.

Contract: Permanent

Family Action & the Role’s Impact:

Family Action is a registered charity, building stronger families since 1869. Today we work with more than 60,000 families in over 150 community based services, as well as supporting thousands more through national programmes and grants. We transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation.

The Facilities department manages all Assets and Estates that Family Action own or lease across the whole organisation, overseeing all the services across England. 

Are you an innovative team player, who is solution focused and passionate about making a difference? Do you have an excellent track record of retaining and delivering excellent operational services? Are you a motivated and passionate Facilities Manager?  If so, we want to hear from you!

Working closely with the Head of Facilities, the successful post holder will be responsible for the management of Facilities Assets and the implementation of Health and Safety and Environmental Management in Family Action’s Central region (approx. 40 sites).  You will support with our assets across the whole of the charity, including supervising some external contractors.  You will be a confident communicator who is able to work under pressure, achieve targets and meet deadlines. And you will be comfortable working in a small team environment where priorities can change at short notice. 

Your skills

You will have a strong track record in delivering Facilities Management and a focus on quality, performance, safety, welfare and management controls. We want to hire a ‘can-do’ and energetic leader who will build and sustain positive working relationships with key internal customers, while developing partnerships that will continue to evolve and effectively meet the needs of the charity and every service user we support.

Main Responsibilities:

· Conduct Health and Safety site audits to a schedule across Family Action’s Central region.

· Support responsible managers with risk assessments across Family Action’s Central region.

· Support and give advice to local management teams regarding their Health & Safety system, through regular meetings and tickets raised within the Facilities helpdesk.

· To work closely with the Head of Facilities to develop corporate services for Family Action’s Central region sites.

· Help develop the Facilities departments’ JWA (SLA) and ensure they are consistently applied and regional measurables are reported to the Head of Facilities.

· Assist local management teams with planning and undertaking repairs and refurbishment as well as the day-to-day maintenance of Family Action assets (properties and equipment) in conjunction with the relevant budget holders and landlords.

· Monitor and respond to tickets raised within the Facilities helpdesk system (SalesForce), as well as all relevant emails sent to the Facilities mailboxes.

· Collaborate with stakeholders and suppliers, including the engagement of new suppliers and nurturing of existing relationships through meetings and KPIs.

Main Requirements (for details check the job description and person specification):

· Member of IWFM to at minimum at Affiliate level (or equivalent).

· Trained to IOSH Managing Safely Level.

· Good working knowledge of standards and legislation applicable to Facilities Management.

· Experience of delivering site relocation and mobilisation projects.

· A friendly, helpful, and welcoming manner as well as excellent written and oral communication skills.

· Experience of setting up new properties, developing systems, and manging projects.

· Experience with Office 365, One Drive, Outlook, Word, and Excel.

· Ability to organise own work and time, using own initiative and recognise matters that require urgent attention.

· Experience of working within a team providing a service to others.

· To work flexibly as may be required by the needs of the team and carry out any other reasonable duties as required.

· A commitment to the aims, objectives and ethos of Family Action including its equal opportunities policy.

· To ensure you have an understanding (appropriate to your role) of, and comply with, Family Action’s procedures for promoting and safeguarding the welfare of children and vulnerable adults.

· To comply with Family Action’s Diversity & Equality Policy and our Ethical Policy in every aspect of your work and positively promote the principles of these policies amongst colleagues, service users and other members of the community.

· To comply with Family Action’s Health and Safety Policy, Data Protection Policy and to protect your own and others’ health, safety, and welfare.

Benefits:

· an annual paid leave of 30 working days plus bank holidays.

· up to 6% matched-pension contributions.

· flexible working arrangements and new starters have the right to make flexible working requests from day one of employment.

· enhanced paid sick leave and paid family leave provisions.

· eye care and winter flu jabs vouchers.

· cycle to work scheme.

· investing in your professional development with ongoing quality training and career development opportunities.

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

· Closing Date : Monday 8th July 2024 at 23:59 (midnight)

For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email Andrew Millard, Head of Facilities: email address can be found on the Family Action job advert attachment.

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an in person interview.

 *Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

Are you passionate about building impactful relationships? Do you want to help shape a growing community of leaders focused on solving problems of poverty in the United Kingdom?

In the Community Manager role, you will focus on building offerings and opportunities that support our UK Fellows to accelerate and sustain their impact. Your day-to-day work will range from listening and talking with Fellows to delivery of events and initiatives. The role is full of autonomy and creativity, and we are looking for a self-starter who has experience building communities and delivering impactful communications. 

You will report to the UK Programme Director and work closely with the UK Programme Manager and Acumen Academy's global community & marketing teams.

Your key responsibilities will be:

• Build & manage relationships with UK Fellows to understand their needs and inform our support strategy

• Design & deliver engagement and communications initiatives e.g. Fellows newsletters, regular and tailored touch-points

• Understand & facilitate value-add connections and opportunities e.g. connections to mentors, experts, funders 

• Design & deliver community initiatives that extend connection, knowledge and skills e.g. running in-person events, online workshops

• Design & deliver engaging communication campaigns that amplify and elevate the impact of Fellows e.g. writing case studies, blog posts, social media, public newsletters

• Track & evaluate the engagement and effectiveness of support initiatives e.g. feedback loops, data collection, impact reporting

• Build & manage partnerships with external partners e.g. event partners, media outlets

• Work in partnership with Acumen Academy’s global community and marketing teams to extend global opportunities, share learning and create consistent messaging

Qualifications and skills:

• You have a strong track record of delivering community initiatives that engage and bring value to an audience e.g. in-person events, online workshops, mentorship programmes

• You are a strong written communicator who takes pride in creating content that tells an impactful story - and can point to a portfolio of newsletters, blog posts, and case studies

• You are always using data to learn and refine, and people often tell you that you have a strong eye for detail

• You are a highly organised self-starter who turns ideas into action with an ability to manage competing priorities across a range of different tasks

• You have a strong track record of building relationships with a diverse range of internal and external stakeholders - such as charity and social enterprise CEOs, global colleagues, corporate partners

• You are committed to changing the way the UK tackles poverty, and aspire to live by our values: generosity & accountability, humility & audacity, listening & leadership, integrity & respect

Other nice to haves (not required):

• You have experience designing and executing public events online and in-person

• You are confident with Canva or using portions of  the Adobe Creative Cloud (Photoshop, Illustrator) 

• You are confident using  online communication tools, such as Hubspot, to manage social media

• You are confident using digital tools to create surveys, conduct analysis & synthesise information

• You have an understanding of the UK social sector built from first-hand experience supporting social leaders

• You have a background working in a fast-paced environment with purpose-driven organisations

About UK Acumen Academy  

UK Acumen Academy is a regional partner of Acumen Academy, the world's school for social change. At Acumen Academy, entrepreneurs learn the hard skills required to build scalable solutions to poverty and hone the harder skills of moral leadership to reimagine and build a better world. Acumen Academy has over 600,000 online course-takers and a global community of over 1,600 Fellows who are leading solutions that redefine the future of food, education, healthcare, workforce development, and more.

UK Acumen Academy exists to identify extraordinary leaders committed to solving problems of poverty in the United Kingdom, and equip them with the knowledge, skills, and community needed to deepen their impact. In 2020 we launched the UK Acumen Fellowship - a reflective, cohort based leadership programme. On completing the programme, Fellows join “The Foundry”, a diverse community working across sectors and geographies to build a world based on dignity. As part of their lifelong accompaniment, they gain access to capital, coaching, and on their journey to creating social change.

Today we have 65 UK Fellows, who are Founders, CEOs and senior leaders building innovative solutions that have impacted over 1.4 million lives. We are a small organisation with big ambitions to scale the impact of this remarkable community, offering the right candidate a great opportunity for personal and professional growth.

Employee Benefits at UK Acumen Academy

We care about our people and giving them the things they need to succeed, and we are passionate about UK Acumen Academy being a great place to work. Wherever possible we aim to give each person responsibility to choose when and where they work, and to find the right balance between team-based and home working. We have shared office space in Somerset House, and for those working at home we’ll provide you with a laptop and an allowance to get yourself set up. Our pro-rata benefits include:

• Flexible working

• 33 fully flexible holiday days (including the 8 UK bank holidays)

• £600 annual budget for learning and development

• Access to all Acumen Academy’s online courses free of charge

• Monthly in-person team days

• Monthly working-from-home allowance

• Enhanced maternity and paternity leave

• 3% employer pension contribution

How to apply

Please note we are only able to accept applications from candidates who have the right to work in the UK.

• Stage 1: Submit your online application (tell us what you can do)

• Stage 2: Invited to a video interview with UK Programme Manager, with a a short case-study exercise to complete ahead of the interview (show us what you can do)

• Stage 3: Invited to an interview with the Acumen Academy team

We are committed to building a community that represents the remarkable diversity of the UK. We know that means we have to make an intentional effort to understand and accommodate people’s different needs. If you’ve read this far, and you like the sound of the job, but you would need adjustments to be made to support you to apply, interview or join the team – please get in touch with us.

If you apply, we will process your personal data for recruitment purposes only and in accordance with our Privacy Policy.

Referrals Lead 

Are you passionate about delivering excellent mental health support? 

We're looking for an outstanding Referrals Lead to be the first point of contact for prospective Restore members (service users) and health and social care professionals wishing to refer clients / patients into our services. Every year, Restore works with over 500 people across Oxfordshire, supporting them on their mental health recovery journey and helping them plan for the future. The Referrals Lead plays a critical role at Restore, ensuring a professional, empathetic and knowledgeable response to all enquiries, establishing positive working relationships with our service teams and external agencies. 

We are committed to creating a supportive working environment where you can thrive and grow. We invest in learning and development opportunities to ensure you can provide the best possible support to service users and continuously develop as a practitioner.

Person Specification - please download the full job spec

Essential

• Excellent interpersonal and communication skills including face to face and on the telephone

• Ability to listen, empathise and provide accurate information to people in distress

• Knowledge and understanding of mental health issues

• Ability to work effectively with other statutory and voluntary sector agencies and their employees

• Excellent IT Skills, including MS suite, particularly in the use of Excel and databases

• Excellent administrative skills, particularly in organisation, planning and prioritisation

• Experience of data inputting and the ability to keep up to date records

• Ability to manage a diverse workload and multiple priorities

• Ability to work autonomously within a multidisciplinary team

Education

• GCSE or equivalent in Maths and English 9 to 4 (A to C) or equivalent

• Awareness of GDPR

Desirable

• Experience of working in a mental health setting

• Ability to write reports based on analysis of data

Closing date will be on Sunday 7th July 2024 at midnight

Interviews will be held on Friday 12th July 2024 

Data and Impact Officer (Part Time, 21 hours a week)

Are you passionate about using data to tell stories of hope and recovery and ensure the delivery of excellent mental health support? 

This new role will be central to the successful monitoring and evaluation of Restore’s recovery and coaching services, enabling us to strengthen our evidence based learning and performance. 

Every year, Restore works with over 500 people across Oxfordshire, supporting them on their mental health recovery journey including helping them plan for the future. 

We are committed to creating a supportive working environment where you can thrive and grow. We invest in learning and development opportunities to ensure you can provide the best possible support to our members (service users) through the provision of accurate and timely data, and continuously develop as a practitioner.

Purpose of the role

Effective data capture, monitoring and evaluation is essential to demonstrating Restore’s impact, and identifying areas for development and improvement. We’re looking for a passionate Data and Impact Officer who can work autonomously, supporting and strengthening our information management systems and processes for data quality.

Person Specification - Please click 'apply' to download the full job specification 

Essential - The successful candidate will be able to demonstrate that they meet the following criteria below.

Experience

• Excellent IT Skills, including MS suite, particularly Excel
• Previous experience working with databases and data inputting
• Knowledge of importing and exporting data
• A working understanding of GDPR
• Data visualisation, analysis and reporting, including presenting data in a variety of formats
• Excellent administrative skills, particularly in organisation, planning and prioritisation
• Ability to manage a diverse workload and multiple priorities
• Excellent communication skills both written and verbal
• Ability to work autonomously within a multidisciplinary team 
  
  Closing date: Sunday 21st July 2024 at midnight.
  Interviews will be held on Friday 26th July 2024. Please note this will be face to face.