Facility Manager Jobs

Circa £43,000 per annum

Fixed term – until June 2025

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a better place for every child.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as an Account Manager in the Creative Team.

The mission of the Creative team is to collaboratively plan, produce, and deliver creative content across editorial, design, video and photography, that results in greater income, influence, and the growth of the UNICEF brand in the UK.

As an Account Manager you will work with teams across the organisation to collaborate on creative briefs and develop creative project management best practices, tools, and documents to facilitate efficient workflow on the creative processes. You will also represent the UNICEF brand and the Creative team’s skills, processes, and ways of working to the rest of the organisation.

We are looking for someone with expert account management skills, who is adept at collaborating with commissioning teams to produce effective creative briefs to deliver to the organisation’s strategic objectives.

Act now and visit the website via the apply button to apply online.

Closing date: 5pm, Thursday 21 November 2024.

Interview date: Tuesday 10 December 2024 (via video conferencing (MS Teams).

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London, and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

Westway Trust is seeking a highly committed and experienced Facilities Manager to join our thriving organisation based in North Kensington.

As Facilities Manager, you will oversee the maintenance and upkeep of Westway Trust’s properties, ensuring compliance with statutory obligations. You will manage both in-house teams and subcontractors to deliver effective and efficient facilities management, focusing on proactive and responsive maintenance across the Trust's land.

You will need to have the right blend and balance of technical and practical skills, legislative and commercial awareness, people management and facilities maintenance strategy formulation and delivery skills. You will also be committed to working for a charity supporting and enhancing the lives of people in the local community.

Key responsibilities of the role include but are not limited to:

• Actively procure and manage contracts and services providers.
• Management of hard & soft services.
• Managing the Facilities Maintenance team and subcontractors for organising day-to-day and reactive maintenance of Trust’s properties.
• Line management of the small maintenance team.
• Provide plant and asset performance reports to support future CAPEX projects.
• Responsible for the preparation and management of service charge budgets.
• Ensure the maintenance services fully meet both contractual and statutory requirements, including undertaking sub-contractor and in-house audits and monitoring KPI’s.
• Preparation of Risk Assessments and Method statements.
• Develop and manage systems for the ‘Control of Contractors’ including the delivery of permit-to-work systems.
• Develop a programme for improving the efficiency of plant across the Estate.
• Liaison with the Trust’s Property Management Team, to programme refurbishment works and ensure its delivery in a timely manner.

Qualification:

• Facilities Management qualification or relevant experience.  Formal H&S qualification.

Knowledge and Experience:

• Demonstrable experience of managing facilities across a diverse property portfolio.
• Demonstrable experience of the procurement of contractors and service providers for both hard & soft services.
• Experience of managing sub-contractor relationships and supply chain management within a multi-faceted operation.
• Experience in health and safety and risk management.
• Working knowledge of statutory compliance within the facilities environment.
• Experience in the development and management of PPM programmes.
• Experience in the understanding of COSHH.
• Understanding of EPC requirements..
• Experience of budget and project management.
• Demonstrable experience of successfully managing a team.

Benefits of working with us:

• Great location in the heart of Portobello, North Kensington
• Investor in People (IiP) employer
• Generous holiday entitlement of 25 days per year + statutory bank holidays
• Free gym membership at health club one minute walk from the office
• Pension scheme
• Life Assurance
• Sick pay scheme
• Season ticket / bicycle loan
• Free eye test voucher

The application deadline is Sunday 17 November when applications will be reviewed and shortlisted for interview.  However, we reserve the right to close the application early.  An early application is strongly recommended.

Are you an experienced and dependable Estates and Facilities Manager who is committed to delivering an exceptional experience for the users of all our premises?

Do you want to play a key role in an organisation that makes a real difference to the lives and livelihoods of individuals and communities across London? Do you have the dedication and attention to detail to ensure that all aspects of our estate are maintained in top condition and the facilities provide the best possible environment for the services we deliver?

We are a multi service charity who offer adult learning, access to free legal advice and community services that work with the most vulnerable and disadvantaged groups to build stronger communities.  Based over three sites in Stratford, Southwark and Holborn we are now in search of an Estates and Facilities Manager to consolidate our working practices, establish efficient and cost-effective routines and relationships, develop our sustainability practices and take us even further on our journey of growth.

This role leads estates and facilities management across the organisation.  A diverse and hands-on role, you will be highly organised, knowledgeable in estates management practices, including relevant legislation, health and safety and carrying out risk assessments. You will be a great communicator, developing relationships with external contractors and our own internal teams. You will manage a small team of one, and liaise closely with colleagues who have responsibility for the day to day operational uses of our sites, and who want to provide the very best experience to their client users.  This is a critical role for the charity: you will embrace ownership, work with initiative and spot opportunities for improving all aspects of our estates and facilities management!

From managing daily cleaning and maintenance routines, to overseeing larger projects, this is a unique opportunity to build and develop the estate management routines at our newest site in Stratford, and to become involved in some key pieces of capital project work designed to enhance the experience of our client users across the organisation. You will be prepared to be hands-on when required, but able to step back and manage the big picture. We work at pace and need you to do the same. We would love someone to join us who shares our passion!

You will be joining an organisation who is genuinely warm and welcoming, who thrives on nurturing people and their growth.  You will work closely with the senior management team, a group of committed, skilled and passionate people who are such a pleasure to work with.

This is a wonderful opportunity for the right person to immerse themselves in a successful, interesting and inspiring organisation. 

We very actively encourage applications from applicants that are representative of the diverse communities that we serve. 

This organisation is committed to safeguarding and promoting the welfare of learners and expects all staff and volunteers to share this commitment.

Deadline: The deadline to submit application forms is Friday 29th November 2024, at midnight.

Interviews: Interviews will take place on Wednesday 4th and/or Thursday 5th December 2024.

We’re Causeway, the UK-wide charity who believes in the power of lasting change. We take people from existing to living, and empower our service users, including survivors of modern slavery and exploitation, to find their voice and place in society. Since 2005, we have expanded across multiple regions and now provide accommodation and outreach support to hundreds of survivors of modern slavery every year. In 2018, we collaborated with South Yorkshire Police to launch Plan B. This helped to launch the LifeNavigate department. Using a trauma-informed approach, we are fully committed to breaking the cycle of crime, alongside other organisations such as South Yorkshire Police and Merseyside Police. Our vision is to ensure a thriving future for marginalised and vulnerable people, and it would not be possible without our dedicated team of staff and volunteers.

Role Summary

How this role fits into the vision and objectives of Causeway

We have an exciting opportunity for a Health & Safety and Facilities Manager to join the Causeway team. This person will be key in helping us to provide the safe and secure environments for the whole of Causeway. The role involves oversight of all Causeway facilities and ensuring Health & Safety practices are implemented and followed.

Responsibilities

• To work with accredited Health and Safety consultants to manage the health and safety and its implementation across Causeway properties and offices to ensure the welfare of staff, volunteers and service users.

• Line management of the Maintenance Coordinator and Facilities Administrator.

• To oversee the maintenance coordinators responsibility for planned and unplanned maintenance of properties, and their undertaking and/managing necessary works including repairs and improvements.

• To develop and maintain a planned approach to property maintenance and management that ensures standards are upheld.

• To liaise with and arrange work with landlords, where the necessary work being undertaken falls within their contractual obligations.

• To oversee internal health and safety and maintenance recording systems for all properties and to ensure all necessary works are actioned in a timely manner, working with the maintenance coordinator.

• To source suitable properties (accommodation or offices) to lease/rent when required ensuring they comply with contract stipulations and take a role in facilitating office/accommodation moves.

• To prepare and submit planning or HMO applications where necessary for change of use and/or refurbishment of properties.

• To set up and streamline maintenance contracts (e.g. gas/electricity/water/broadband etc), and to monitor and cap utility usage across properties (where needed and reasonable).

• To carry out and review health and safety assessments of the following aspects: (or to discharge the responsibility of these assessments when required)

• Accommodations and offices on a frequent basis to ensure properties are being maintained and run in accordance with sector and statutory guidelines.
• Organisation wide risk assessments, such as DSE, contractor activities.
• Implementation of new services.
• Events ran by the organisation.

• To keep up to date with Health and Safety Legislation and ensure and record compliance with procedures, including PAT Testing and Fire Safety.

• To carry out annual health and safety and fire inspections at properties and advise teams on actions that need to be taken.

• To execute health and safety plans in the workplace according to legal guidelines working in conjunction with key managers across Causeway regions.

• To prepare and embed policies to establish a positive culture of health and safety which focuses on service user quality of care and provision.

• To monitor and evaluate practices, procedures and facilities to assess risk and adherence to relevant legislation.

• To recommend solutions to issues, improvement opportunities or new prevention measures.

• To report on health and safety awareness, issues and statistics to the management team of Causeway. Including the producing of the annual Health & Safety report for the management board and board of trustees.

• To be the lead on Health & Safety matters in the organization.

• To be the main point of contact for The Salvation Army regarding matters relating to Health & Safety.

• Oversight of SAHA inspections.

• Oversight and updating of the Salvation Army related compliance and obligations, includes the PILF.

• Oversight of the implementation of the Health & Safety ISO as required by the MSVCC contract.

• Assist departments in completing risk assessments.

• Assist and advise on Health & Safety when new services are in implementation stages.

• Deliver training on Health & Safety and Fire Safety across all regions.

• To be a part of the team that deliver Lone Working training across all regions.

• To assist in providing information and evidence for CQC inspections.

• Responsible for RIDDOR. Any other duties that commensurate with the role

Facilities Coordinator

Are you passionate about creating welcoming, safe, and supportive spaces? Family Futures is seeking a proactive and detail-oriented Facilities Coordinator to help maintain our nurturing, therapeutic environment. As a key part of our team, you'll bring a friendly, can-do attitude, excellent organisational skills, and the flexibility to manage a diverse and busy workload. You will report to the Office Manager and together you'll play an essential role in ensuring our centre runs smoothly. If you’re a people-person with a love for helping others and keeping things running seamlessly, we’d love to hear from you!

At Family Futures our staff are all different as each staff member brings different lived experiences, unique ways of thinking and ideas to the team to provide an excellent service. This is one of our greatest strengths and enhances our agency’s culture. Family Futures actively encourages applications from qualified Black, Asian and minority ethnic groups as they are currently under-represented at our organisation.

We offer excellent staff development opportunities and a highly nurturing environment. We are an equal opportunities employer and committed to creating an inclusive and diverse workforce. We encourage applications from suitably qualified applicants regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Family Futures is a menopause friendly employer.

Family Futures is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. The organisation follows safer recruitment practices to protect children and adults at risk of harm, and will require the successful applicant to undertake a standard DBS disclosure.

Having well maintained and functioning buildings cared for by friendly enthusiastic staff preserves a good impression and upholds our reputation for outstanding customer service.

We are seeking a motivated and enthusiastic trainee to join our Facilities & Hospitality Team. The successful candidate will gain hands-on experience in maintaining the overall cleanliness, functionality, and aesthetic appeal of our premises.

As a Facilities & Hospitality Trainee you will have strong organisational and time management skills, an ability to work well both independently and as part of a team, will take pleasure in your work and delight in offering a Christ like service to others. Basic knowledge of facilities maintenance, hospitality practices, or gardening is desirable but training will be provided.

This opportunity is ideal for individuals looking to develop a diverse skill set in the facilities and hospitality industry.

This full time position is based across both of our sites: Operations Centre, Westport Road, Burslem, Stoke on Trent ST6 4JF and Broadcast Centre, Hanchurch Lane, Stoke on Trent ST4 8RY, therefore a full driving licence is essential.

Closing date for applications: Friday 22nd November 2024 at noon -  However we will close the application process early if sufficient candidates apply.

On Site Interviews: Tuesday 3rd December 2024

Interviews will take place at our Broadcast Centre.

Salary: £21,565 - £22,890 per annum plus staff benefits. UCB's staff benefits include life assurance of 4x salary, healthcare cash plan, and matched pension contributions up to 6%.

UCB is a Christian Charity.  Schedule 9 Part 1 (3a) and (3b) of the Equality Act 2010 apply to this vacancy

The Royal Institution’s beautiful Grade I listed building on Albemarle Street is a busy, multi-purpose, public, events venue, also providing office accommodation to the Ri team (approximately 60 staff) and circa 50 commercial tenants.

The Front of House team act as the public face of the Ri and as ambassadors for its various activities, including public lectures, membership, venue hire and exhibitions.  They have a key responsibility for the comfort and safety of all our visitors to the Ri and are integral to promoting the full range of activities and services that the Ri provides.

The Front of House (FoH) and Building Coordinator is central to ensuring the smooth running of the building and the consistent delivery of an excellent visitor experience. Responsible for managing the Front of House Assistants who deliver event logistics and an exceptional service for all who are welcomed into the building. The role is responsible for supervision of reactive and planned maintenance tasks and supporting Health and Safety management 

The facilities team strives to streamline processes with creative problem solving, looking to make cost saving improvements where possible. The successful candidate will be confident working in a people facing, fast placed environment, delivering a superb visitor experience, whilst ensuring admin and maintenance tasks are completed and FOH is running smoothly.

Do you have?

• Experience managing a public facing team.
• Experience managing the day-to-day operations of a public building preferably a charity or heritage organisation.
• Experience organising and supervising maintenance tasks, Planned Preventative Maintenance (PPM) activity and external contractors.
• Customer services experience.

Experience of using office equipment, switchboard and access control systems and knowledge of Salesforce CRM and Eventbrite or similar would be advantageous. 

The Trusts & Foundations Manager role is a hybrid position for University Hospitals Birmingham Charity, which is the official charity of Good Hope Hospital, Heartlands Hospital, Queen Elizabeth Hospital Birmingham and Solihull Hospital and Community Services.

The Trusts & Foundations Manager will work closely with other members of the hospital charity, providing support to the fundraising team and the Charity overall.

Working as part of a team, the person in this role will have specific responsibility for researching and applying to grant-making trusts and foundations and identifying where the work of the Charity meets the application criteria.

They will write or complete applications and build relationships with existing and potential funders. They will also be responsible for managing members of the team who are currently applying to Trusts and Foundations and supporting them with their applications.

The Manager is also responsible for the Trusts and Foundations database and building on this.

This role would suit an experienced fundraiser looking to move into a management role, or a Fundraising Manager looking for an exciting opportunity at a hospital charity.

We have an exciting opportunity for an enthusiastic, analytical and coordinated individual to join us as a Professional Networks Manager at the Royal College of Radiologists (RCR), a medical charity with a focus on supporting doctors to deliver medical imaging and cancer services. 

Our ambition is to continue making a significant contribution to supporting all of our Fellows and members to deliver the best care for patients, for their entire career regardless of where or how they practice. Sitting in our high performing Professional Practice & Quality Improvement team as the Professional Networks Manager you will have the opportunity to make your mark by leading and coordinating the work of the Professional Networks team, develop strategies for informing and supporting the decision to create specific networks and for enhancing networks and services. In this role you will have a real opportunity to make a positive difference to our doctors working in imaging and cancer care.

What you will do:

• Work with leading doctors across Clinical Radiology and Clinical Oncology in the planning, development and delivery of professional networks and communities of practice.
• Design and implement an approach to systematically evaluating the success of the networks that are built and maintained.
• Identify key areas of development or improvement, systematically evaluating and reporting on project and programme outcomes.
• Lead, motivate and coordinate the teams’ activities 
• Liaise with teams across the College ensuring they understand and have opportunities to promote their work through college networks.

What you will need:

• Track record of working collaboratively with internal and external stakeholders to shape and support networks or communities of practice.
• Effective interpersonal skills - skilled manager of people and able to build and sustain effective working relationships with various people
• Significant experience of leading and managing a team.
• Experience of budget setting 
• Strong communication skills
• Experience of working with high profile professionals and/or an understanding of the NHS, its structures and issues being faced in medicine and the healthcare workforce is advantageous.

If you are a high performing, proactive and a skilled communicator looking for your next challenge in an organisation with a great cause, please consider applying and finding out more about the role and the RCR in our Professional Networks Manager candidate pack.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

A fantastic opportunity has arisen to join Westway Trust as a Property Assistant, providing efficient and responsive administrative support across the full property team. You will be a friendly, motivated, and active administrator who will play a key role in the smooth running of the property department.

You will be pro-active, organised, with good initiative being the main point of contact responding to estate and property related enquiries and reports of issues, from tenants, customers, contractors and the community.  You will therefore need to possess or demonstrate a willingness to provide a good level of customer service with property knowledge.

Key responsibilities of the role include:

• Provide efficient and effective administrative support across the Property team, including daily active filing, archiving, photocopying, scanning and record keeping.
• Initial point of contact for enquiries to the Property team.
• Provide a responsive customer service handling system to record such enquiries.
• Coordinating the general day-to-day activities of the Head of Property & Estates in relation to emails, posts, and voicemails.
• Assisting in the preparation and maintenance of property particulars, void reports, and reviewing property marketing websites for current information.
• Cross-referencing and managing the prospective tenant’s selection list with the historical enquiry list and alerting the team of any repeat/active enquiries.
• Regular visits to Trust premises to record any Health and Safety/Fire Risk Assessment breaches and reporting these to the appropriate Facilities Management team member. 
• Assist with attending Unit Base Parking/Filming/Events on the estate, recording any infringements of agreements on site, and notifying the appropriate team member for further follow-on action.
• Preparing notification details for relevant authorities for entry and exit of tenants – rates, utilities, etc.
• Assisting with servicing property meetings (i.e., circulating papers, coordinating actions where required).
• Responsible for the recording of void premises and issuing of building keys.
• Occasionally provide assistance to the Trust’s reception/office manager for general office duties and reception cover if required.

Knowledge and Experience:

• A minimum of one year’s experience in a busy property department.
• A broad understanding of commercial property or demonstrable experience of transferable skills if you are from a different sector.
• Customer focused, with the ability to provide a friendly and efficient service to customers, staff and tenants.
• Good time management, attention to detail, organisational skills and the ability to work under pressure with changing priorities.
• Excellent administrative skills.
• High level IT skills and experience of using MS Office (Word, Excel, PowerPoint)

Personal skills:

• A personable and collaborative approach, with experience of developing and maintaining positive relationships with a range of stakeholders.
• Good communication skills, orally and in writing.
• Ability to work independently and as part of a team in a multi-cultural and diverse environment.
• Connections to/understanding of the local area would be highly desirable. 

Benefits of working with us:

• Great location in the heart of Portobello, North Kensington
• Generous holiday entitlement of 25 days per year + statutory bank holidays
• Sick pay scheme
• Investor in People (IiP) employer
• Free gym membership at health club one minute walk from the office
• Pension scheme
• Life Assurance
• Season ticket / bicycle loan
• Free eye test voucher

There is a rolling deadline for this position. We encourage applicants to submit their application as soon as possible, as this vacancy may be withdrawn at any time. An early application is therefore strongly recommended.

Ready to make a real difference? Join us as our new Fundraising Manager and be at the heart of Sufra’s mission to transform lives in Northwest London.

This isn’t just a job; it’s a call to action. You’ll have the freedom to shape our fundraising strategy, working hand-in-hand with our Director and Senior Leadership Team to make a tangible impact in our community.

• Salary: £36,000 - £42,000 per annum (dependent on experience, Full-Time Equivalent)

• Hours: Flexible arrangements from 20 hours per week (0.5 FTE) up to full-time considered. Hybrid working options available.

• Contract: Permanent

About Us

Sufra is an innovative charity in Northwest London that prevents hunger, fights poverty and builds community.

With the help of our volunteers and partners, we coordinate a network of food banks and community kitchens, as well as a social supermarket and café. These act as a gateway for guests to access more holistic support – including welfare advice, asylum support, volunteering opportunities and our award-winning community garden.

We aim to work with our guests to find solutions to their challenges together, whilst campaigning against the causes of hunger and poverty.

What You’ll Do

Strategy & Execution: Create and drive an innovative individual giving strategy that skyrockets our donor base and revenue.

Understanding Our Supporter Base: Dive into our CRM system (Beacon) to understand, profile, and engage with our supporters on a personal level.

Donor Stewardship: Cultivate and nurture relationships with individual donors, including high-net-worth individuals, ensuring they feel valued and connected to our cause.

Campaign Management: Lead dynamic direct marketing campaigns, digital appeals, and social media drives that captivate and convert.

Data, Budgeting & Reporting: Analyse fundraising performance like a pro, managing budgets and providing insightful reports.

Team Leadership: Inspire and guide a passionate team, fostering collaboration across departments to achieve our shared goals.

And More…

• Support our corporate fundraising, sponsorship, and volunteer strategies.

• Boost our PR efforts and build strong media relationships.

• Be the face of Sufra at external events and meetings.

• Work closely with the entire team, stepping in wherever needed to propel our charity forward.

Why You’ll Love Working with Us

Health and Wellbeing: Access to a 24/7 Employee Assistance Programme for confidential advice and counselling.

Learning and Development: Annual training budget, plus shadowing opportunities to grow your skills.

Annual Leave: Start with 25 days per year (pro rata) plus bank holidays, gaining an extra day for each year of service (up to 5 additional days).

Pay and Pension: Competitive salaries with regular reviews, plus eligibility for the Nest pension scheme with employer contributions.

Flexibility: Embrace hybrid and flexible working arrangements tailored to your needs.

If you’re an experienced fundraiser with a knack for storytelling and a heart for serving the community, we want to hear from you. Join us in driving positive change and making a real difference in Northwest London. Apply now and become a pivotal part of our mission.

Join Our Team as a Centre Manager!

For more information or to apply, please click 'apply now' to be directed to our careers site.

We're seeking an enthusiastic and dedicated Centre Manager to join our team in Newcastle, with regular travel to Leeds. In this permanent role, you'll lead a small team of Centre Coordinators, managing both internal and external relationships to ensure smooth operations across locations.

If you're an organised professional with experience in handling multiple projects, managing facilities, and overseeing budgets, this could be the perfect role for you. A passion for accurate data management and supporting young people through our work is essential.

Above all, you'll align with our values and thrive in our positive, collaborative culture. Apply today!

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Centre Managers? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Centre Managers! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – music festivals, The King's Trust Awards, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network).

Safeguarding 

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Req ID: 3261 

About the role

We are seeking a dynamic Operations Manager to lead the next phase of our development, building on the strong foundation we've established.

In this key leadership role, you'll ensure smooth, efficient operations across all functions, including finance, HR, facilities and communications, managing a small, dedicated team. Your work will directly support our teams in delivering vital services, reaching key targets and achieving our mission, offering you the chance to make a lasting impact in a growing, purpose-driven organisation.

This fast-paced role requires a proactive, resourceful individual who can manage daily operations while considering the bigger picture to implement new ways of working. As part of the Senior Management Team, you'll also help shape and deliver our organisational strategy.

Additionally, you will have the unique opportunity to co-lead our participation in the London Communities Human Rights Programme, a four-year project aimed at embedding a human rights-based approach in all areas of our work, in collaboration with the British Institute of Human Rights.

Key Responsibilities

• Finances
  • ​Ensure robust financial management and controls, supported by the Director and an external financial consultant, with a focus on achieving value for money; effective risk management; timely and accurate reporting; increased financial literacy within the organisation and efficient use of resources.
• HR
  • ​Lead the development and implementation of HR initiatives, systems and procedures that are efficient, aligned with best practices and reflect our values and strategic goals. Ensure staff are well-supported, with a robust performance management system in place across the organisation. Collaborate with the Senior Management Team to foster a learning culture, enabling staff to work at their best and achieve success as a team.
• Facilities and Compliance Management
  • Ensure efficient management of facilities and full compliance with legal and regulatory requirements across health and safety, data protection, cybersecurity and other operational standards. Collaborate with the Senior Management Team to uphold quality standards, including the Advice Quality Standard, Office of the Immigration Services Commissioner, London Youth Quality Mark and Investing in Volunteers.
• Other
  • Oversee the management of IRMO’s social media platforms and website
  • Oversee the organisation of key events, including our Annual General Meeting, staff meetings, training sessions, strategy day and other organisational events
  • Lead, inspire and manage the Operations team in line with IRMO's policies and procedures, supporting team members to achieve their full potential

Person Specification

• Essential
  • At least three years of experience in a similar role
  • Strong understanding of finance and budget management for an organisation of IRMO’s size (£850,000 turnover)
  • Experience with QuickBooks or similar accounting software
  • Understanding of UK employment law, HR best practices, health and safety, data protection and safeguarding
  • Excellent written and spoken communication skills in English
  • Tech-savvy, including knowledge of Google Workspace and Microsoft applications
  • Strategic understanding of how financial and operational management supports service delivery, with a commitment to continuous improvement
  • Skilled in streamlining systems, processes and procedures for enhanced efficiency
  • Proven ability to take ownership of projects from conception to completion with minimal oversight
  • Highly organised, able to manage workloads and balance tasks effectively in a fast-paced environment
  • Adaptable and proactive, capable of solving problems independently with limited resources
  • Excellent interpersonal skills, with a collaborative approach and the ability to handle sensitive information discreetly
  • Understanding of charity governance and the challenges facing the charity sector
  • Strong understanding of issues facing migrants in the UK, particularly the Latin American community
  • A commitment to IRMO's vision, mission, and values
• Desirable
  • AAT Level 3 Advanced Diploma in Accounting (or equivalent) or equivalent work experience
  • Ability to communicate in Spanish and/or Portuguese

We aim to recruit the most suitable candidate for each role and welcome applications from individuals of all backgrounds. We particularly encourage applications from individuals who identify as members of underrepresented or minoritised groups, as well as from Latin Americans and those with lived experience of the immigration and asylum system, to better reflect the community we serve.

Harris Hill are delighted to be partnering with Burgh House in their search for an Operations Manager.

Location : Hampstead, London

Salary : £45,000

Burgh House is a Grade 1 Listed historic house in Hampstead, North London. As part of its activities as a registered charity there is a public programme of art and historical exhibitions, and cultural and community events. These are made possible by a busy schedule of private/commercial and public hire, being a popular venue for weddings, parties, filming, lectures and talks, well-being classes etc.

As Operations Manager, you will be responsible for overall efficient and smooth House management operations, front of house and behind the scenes. This includes premises inspection and oversight, facilities management and maintenance, security, health and safety, fire safety etc. Working closely with the Director, you will develop special infrastructure improvement projects and identify contractors, consultants, costings and quotes. The role is also responsible for Visitor Experience operations and Volunteer management - optimising visitor experience and relationships, and ensuring appropriate House appearance. 

The successful candidate will have experience in operational management in a similar organisation, or with clearly transferable skills and an understanding and workplace experience of physical building infrastructure management. Experience with visitor services management and its basic principles is key, alongside experience of developing and managing planned maintenance and minor works contracts, and some hands on maintenance where possible. Knowledge of Health and Safety, fire safety, security, emergency planning management is a must and either knowledge of am interest in historic building conservation (and wider arts and heritage), and environmental sustainability is essential.

If you would like to receive further information, including the full job description and how to apply, please do get in touch.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, gender, disability, race, religion, sexuality and other protected characteristics .