Facility Manager Jobs

We are looking for a proactive, organised, and detail-oriented Finance & Operations Administrator to join our dedicated Operations Team.

This is a varied and hands-on role, responsible for ensuring the smooth running of our finance, office, and building management operations. You'll work closely with all departments, our outsourced partners, and key stakeholders to support the daily functioning of the Society.

Key Responsibilities

Finance Support

• Prepare weekly payment packs for review by our outsourced accountants.
• Process invoices, expenses, and bank credits, ensuring correct authorisation and coding.
• Manage credit card expenses and out-of-pocket expenses via our online platform.
• Assist with debtors, creditors, and quarterly reviews with outsourced partners.
• Support the annual financial audit and maintain organised financial filing systems.

Office Administration

• Oversee office cleanliness and liaise with Facilities Management Receptionist as needed.
• Coordinate room setup, catering, and staff meetings.
• Maintain office supplies, stationery, and consumables, ensuring they are stocked and within use-by dates.
• Manage the Business Trainline platform and liaise with suppliers to review pricing.

Health & Safety

• Assist with Health and Safety administration, ensuring compliance with regulations.
• Act as a Fire Marshal and First Aider, conducting regular checks and maintaining supplies.
• Conduct monthly building health and safety checks and manage risk assessments.
• Provide health and safety inductions for new staff and contribute to policy development.

Building Management Assistance

• Support facilities management projects and liaise with contractors to resolve issues.
• Maintain key logs, coordinate building access, and manage handyman requests.
• Prepare tenant rent and service charge invoices and provide building inductions for new staff.

Key Attributes

• Proven 3+ years of experience in an administrative role, ideally in a similar environment.
• Strong organisational skills with attention to detail and the ability to prioritise effectively.
• Proactive and self-motivated with excellent communication skills.
• Proficient in IT, especially Excel, and experience using online expense platforms.
• Flexible and able to manage tasks under pressure while maintaining a high standard of work.

What We Offer

• Competitive salary and benefits package.
• A friendly, supportive and collaborative work environment with room for personal and professional growth through our training opportunities.

The Physiological Society is an equal opportunity employer. We are committed to actively promoting equality, diversity and inclusivity, creating an inclusive environment for all employees.

How to Apply
If you're a proactive and organised individual with proven administrative skills, we'd love to hear from you. Please submit a cover letter outlining why you’re the ideal candidate for this role

Please do not apply  if you do not have the legal right to work in the UK.

The application deadline is 28 February but we reserve the right to interview strong candidates as they arise.

Circa £42,000 per annum

Permanent

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as Media & Communications Manager (Partnerships).

Join us as the Media & Communications Manager (Partnerships) to collaborate with the Senior Media and Communications Manager in shaping UNICEF UK's strategic partnerships communications. Your focus will encompass private sector partnerships, philanthropy, and foundation engagements.

In this role, you will nurture relationships with key communication stakeholders in our corporate partnerships, crafting innovative media strategies to amplify UNICEF UK and our collaborative efforts. Leading a dynamic team, you will steer comprehensive marketing and communication plans spanning paid, owned, and earned media channels.

Act now and visit the website via the apply button to apply online.

Closing date: 5pm, Friday 7 February 2025.

Interview date: Week Commencing Monday 3 March 2025.

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

Do you have experience as an internal auditor and a passion for animal welfare?
We have an exciting opportunity for a part-time Internal Audit Manager (17.5 hours per week) to design and implement an internal audit process across our charity.

About this job
As Internal Audit Manager, you’ll:

• be responsible for designing, mapping and implementing an internal audit process, which will touch all aspects of the charity, from finance and HR to operational functions, and ultimately enhance our risk management abilities,
• cultivate strong relationships with key stakeholders across the organisation, to ensure we effectively audit all business areas, while remaining an independent voice,
• beyond implementing process, you’ll also take a strategic view of internal audit, asking crucial questions to understand we are doing everything we can to minimise organisational risk.

About you
Our ideal candidate is an experienced internal auditor, who has experience of setting up an internal audit function and working across a broad range of departments and functions. You’ll take a rigorous approach to process, with excellent attention to detail, while also thinking strategically about how these processes impact the whole organisation. You’ll also be an excellent, confident communicator, with the ability to foster strong relationships across the organisation, from managers to senior leadership. Fundamentally, you’ll have a passion for dogs and their welfare, and a drive to ensure our valuable work is audited effectively.

About this team
The governance team sits within the Chief Operating Office, and is responsible for managing a range of functions, including governance, risk, internal audit, compliance and business continuity planning.

About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

To apply for this position please click the APPLY NOW button. Our application process requires you submit a CV and a cover letter explaining your interest and suitability for the role. Please note, on rare occasions, we may close vacancies early if we receive an overwhelming response, so to avoid potential disappointment, please apply at your earliest convenience.

Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

About MSI

MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all.

Today, our organisation has almost 9,000 team members working in 36 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centred care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too.

We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world.

About the Role

This role is responsible for the smooth operation of the MSI global support office, including the procurement and management of office-related services, maintenance, health and safety, premises regulatory compliance, and stakeholder management. You will manage the office management and shared services budget and be responsible for supplier contract negotiation, oversight of works completion, close-out, extension, and renewal, while ensuring contractual changes are communicated to relevant stakeholders.

Where possible, you will carry out minor building and housekeeping maintenance with your team to maintain a safe, clean, and efficient working environment. Additionally, you will lead office refurbishments ranging from minor upgrades to major renovation projects, ensuring they are delivered on time, within budget, and with minimal disruption to operations. You will also be responsible for space management, optimizing the allocation and usage of office space to accommodate changing business needs, support hybrid working models, and promote collaborative and productive work environments.

In collaboration with the People and Culture team, you will play a key role in fostering an inclusive and engaging office environment that supports employee well-being and productivity. This includes planning and executing initiatives such as wellness programs, ergonomic workspace solutions, and access to mental health and well-being resources. You will also organize social and team-building events to promote collaboration, recognition, and a positive organizational culture.

You will develop and implement strategies to enhance office sustainability and efficiency, as well as contribute to diversity, equity, and inclusion (DEI) efforts in workplace planning. In this role, you are expected to proactively address employee concerns related to the office environment and facilitate feedback channels to improve services and engagement.

You will liaise with various team members, senior management, and suppliers to deliver tasks to a high level of customer satisfaction. This role involves managing the office management budget, reporting on monthly key performance indicators to the Global Director and senior executive board, and contributing to strategic initiatives that enhance employee engagement, satisfaction, and well-being while ensuring operational excellence.

About You

For us, it’s vital that every MSI team member believes in and is committed to our organisational mission, vision and values.

This means that we will only accept applications from candidates who are unequivocally pro-choice.

Our values act as guiding principles, providing us with a clear direction. They set the tone for how we approach our work, interact with others and align ourselves as ‘One MSI’. It’s important that our team members truly resonate with our values and demonstrate them consistently, in all that they do.

We recruit talented, dynamic individuals with diverse backgrounds who share our mission and are focused on delivering measurable results. As an equal opportunity employer, we are committed to fostering an inclusive workplace where everyone can participate and contribute meaningfully. We value open-mindedness, curiosity, resilience, and a solutions-oriented mindset, alongside a commitment to promoting equality and safeguarding the welfare of both team members and clients.

We seek exceptional communicators who are self-motivated, solutions-driven, and aligned with MSI’s mission and entrepreneurial mindset. You should be dedicated to driving social change in an environment focused on sustainable impact, both locally and globally, and comfortable working with diverse teams in an ambiguous setting.

To perform this role, you’ll need the following skills and experience:

• A seasoned facility management professional with BIFM membership and extensive training in Health and Safety, preferably NEBOSH-certified, with comprehensive and practical knowledge of Risk Assessments as well as Building, Electrical, and Mechanical Regulations.
• Comprehensive understanding of Health, Safety, and Environmental (HSE) regulations and their application in workplace settings, with experience ensuring compliance and conducting regular audits and inspections.
• Extensive project management experience, adept at leading and delivering facility upgrade projects, maintenance programs, and operational improvements within defined budgets and timelines.
• Skilled in contractor management, including selecting, onboarding, supervising, and evaluating contractors to ensure high-quality service delivery, compliance with health and safety standards, and adherence to agreed SLAs.
• Deadline-oriented with a proven track record in successfully managing service delivery against defined SLAs (Service Level Agreements) and KPIs to ensure optimal performance and efficiency.
• Budget management experience, proficient in Excel, with the ability to create budgets, analyze trends, forecast usage, and perform data manipulation to support strategic decision-making.
• Proven expertise in procurement and contract management, skilled at negotiating and managing service agreements, vendor relationships, and supplier performance.
• Strong experience in building maintenance provision and strategic planning to address operational and structural needs.
• Exceptional communicator (written and oral) with strong people management skills, capable of leading multidisciplinary teams and engaging stakeholders at all levels.
• Highly organised, self-starter with initiative, problem-solving skills, and a proactive approach to identifying and implementing improvements.
• Ability to be present at Conway Street, W1 premises five days a week to oversee operations and ensure service continuity.
• Personal values that align with MSI's mission, fostering a collaborative and value-driven working environment.

Please see the job framework on our website.

Location: London (this is an office-based position).

Full-time: 35 hours a week, Monday to Friday (For UK based team members).

Contract type: Permanent

Salary: £46,000 – £59,600 per annum for UK based candidates. Discretionary bonus + benefits. For all other locations, the salary will be banded within the national context.

Salary band: BG 10

Closing date: 17th February 2025 (midnight GMT). Interviews may take place before this date for exceptional candidates.

For internal employees applying from an MSI country programme, the role will be positioned within the existing salary structure of the country. Local terms and conditions of the country will apply. 

Premises & Facilities Manager

Responsible to: Head of Operations
Rate of Pay: £32,000 - £35,000 per annum (dependent on experience)
Hours of Work: 37.5 hours per week
Contract Type: Full-Time/Permanent
Work Base: Field & office-based duties required, with an admin base in Swanwick.

Purpose & Scope

Working closely with the Valley CiDS Head of Operations, designated colleagues and external contractors, the Premises & Facilities Manager will oversee the efficient management, maintenance, and compliance of our growing portfolio of over 40 properties. This includes our Lighthouse Charity Shops, Blend Youth Project centres, office facilities and vocational learning sites, such as our 48-acre Turner Farm Project. You will also play a key role in promoting the growth of our charity retail portfolio and core revenue stream, by working closely with the Director of Retail to identify new Lighthouse Charity Shop locations.

Key Tasks & Responsibilities

Property Management:

- To oversee scheduled and reactive maintenance relating to the charity’s property portfolio.
- To obtain quotes and tenders for required jobs, exercising due diligence, and working within budgets and time constraints.
- To liaise accordingly with external tradespersons and contractors, overseeing and managing relationships with contractors on all sites.
- To manage and ensure effective communication with department leads and relevant managers regarding site works to be undertaken.
- To have oversight of the registering of all leases with the Valuation Office Agency & Land Registry.
- To oversee the works required to maintain our premises and facilities and liaise with the relevant contractors.
- To undertake relevant procurement projects to ensure best value for money across our premises portfolio.
- To liaise with our insurers in the case of reporting incidents and processing premises related claims.

Compliance & Health & Safety:

- To ensure all contractors have the required insurance and risk assessments in place before commencing work.
- To undertake premises risk assessments and support staff in implementing the recommendations.
- To oversee a rolling programme of comprehensive Fire Risk Assessments across all premises, monitoring and implementing remedial works required.
- To implement updated Health & Safety compliance policies & procedures across the charity.

New Premises & Lease Agreements:

- To take an active role in identifying new premises for Lighthouse Charity Shops, working closely with the Director of Retail and the wider Retail Management Team.
- To take an active role in the negotiation of terms for new and existing renewal leases with relevant landlords.
- To assist the Head of Operations and relevant teams in the setting up of new retail premises.
- To negotiate with landlords when work is required on properties in line with existing leases.
- To act as a point of contact for any changes to premises/estates prior to changes being made.

Person Specification

Characteristics & Values - Essential

- Can embrace fully the ethos, vision, and values of Valley CIDS.
- Highly motivated, innovative, resourceful, and able to motivate others.
- Self-directed with the ability to use your own initiative.
- Ability to work effectively under pressure and manage a diverse workload.
- Willingness to adapt to changing priorities throughout the working day.
- Able to work effectively alone or as part of a team.

Skills/Knowledge/Experience - Essential

- Proven property management experience of at least two years.
- Experience of managing a multisite property portfolio.
- Knowledge of current Health & Safety legislation.
- Excellent proven project management skills.
- Excellent verbal and written communication skills.
- Excellent organisational, planning, time-management & task prioritisation skills.
- Excellent analytical and problem-solving skills.
- Excellent interpersonal and people management skills.
- Excellent ICT skills including being fully conversant in the use of Microsoft Excel with experience of creating & maintaining databases.
- Experience of managing & working within a property maintenance budget.

Qualifications/Training - Essential

Qualified to Degree Level or equivalent.

Qualifications/Training - Desirable

- NEBOSH/IOSH Qualifications.
- Project Management Qualification.

Other Requirements - Essential

- Full driving licence and use of a business insured vehicle during working hours.
- Eligibility to work in the UK.

Potential Interview Date: Monday 3rd March 2025

If you are interested in applying for this post, please download the application pack (found below) which details the full job description and person specification.

Safer Recruitment

We are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will therefore be subject to Disclosure and Barring Service (DBS) checks along with other relevant employment checks.

About Us

Valley CiDS is an independent children and young people's charity based throughout Derbyshire and Nottinghamshire. As a Christian charity, we believe that by investing in the next generation we can make a positive difference to the lives of children, young people and families. We raise income to support our work through our growing retail portfolio of Lighthouse Charity Shops.

People and values are at the heart of who we are and what we do, and guided by our core values of Hope, Compassion, Belonging and Inclusion, we believe that everyone has a role to play in fulfilling our mission of 'Investing in the Next Generation' By joining us, you too, could play an important part in helping us to make a positive difference in the lives of children, young people and families through our many projects and initiatives.

Benefits:33 days annual leave, inclusive of bank holidays (pro rata for part time staff) , Company Pension Scheme, Access to counselling and financial wellbeing services for you and your immediate family, Access to our online shopping & lifestyle discount site, 20% staff discount in all our Lighthouse Charity Shops, Access to our Christmas Saver Scheme, Company Sick Pay

REF-219420

Overview of the Facilities Management role and the team

We are searching for a qualified Facilities Manager to work alongside maintenance, domestic services, and grounds staff to ensure our buildings and grounds are well maintained, compliant, clean, and safe. The Facilities Manager oversees all aspects of building functions and in responsible for the safety and functionality of all facilities. Duties include running routine safety inspections, corresponding with service contractors, planning maintenance and regulatory compliance work, maintaining records, and supervising facilities staff. Our ideal candidate is well-versed in facilities management processes and exhibits high multitasking and organizational abilities.

London, £30,000-£35,000 depending on experience, 36 hours per week, permanent

Do you enjoy problem-solving? Are you customer service focused?  Are you confident in using existing software and have an interest in new and emerging technology?  If you are looking for the next step in your facilities management or IT career, you could be our next Facilities and IT Support Officer.

Working for us means you will be supporting our mission to lay the foundations for ground-breaking new discoveries and life-changing advances. We give hope to people whose health conditions are overlooked, by supporting research in areas that are underfunded. We invest in the brightest and best researchers, ensuring the next generation of scientists can continue to solve the biggest challenges facing human health.  We are a broad and ambitious medical research funder and we operate to the highest professional standards. 

As our Facilities and IT Support Officer you will play a crucial role in delivering our new five-year strategy, Giving hope through life-changing medical research, by ensuring our office operates efficiently and effectively, and our team are supported with a first class operations function.

Your main responsibilities 

• Maintaining the office including liaising with external service providers for the maintenance of fixtures and fittings, H&S equipment and supplies such as fire prevention/detection/fighting equipment, and other service contracts.  Troubleshooting facilities issues as they arise, escalating as necessary.
• Supporting the discharge of the organisation’s health and safety responsibilities by undertaking H&S risk assessments, managing Display Screen Equipment (DSE) assessments, creating Personal Evacuation Plans, carrying out health and safety inductions for new starters and serving as a member of the charity’s first marshal and first aider team.
• Acting as the primary contact for our IT service provider, liaising with them to resolve problems with office equipment or software.  Supporting staff and visitors with IT-related matters, resolving common IT issues where possible, delivering training and developing training guides on IT equipment and software.
• Processing new starters including liaising with the IT service provider for the provision of new accounts and equipment; setting up new accounts in the house style and adding users to email and chat distribution lists; inducting new staff on the use of IT equipment and software.  Arranging the closure of accounts of leavers and managing the retrieval of IT equipment.  Managing secure access provisions to the charity’s offices.
• Supporting the implementation of policies and practices which put environmental sustainability at the forefront of our business operations and our office.  
• Supporting office design planning and reconfigurations or moves, ensuring the office meets the needs of our growing team.

What you will bring

• We would like to hear from you if you:
• Have experience in facilities management or providing IT support.
• Have experience in fulfilling (or a demonstrable understanding) of office health and safety requirements.
• Can find solutions to problems and take responsibility for ensuring these are resolved.
• Are able to negotiate and manage relationships with external providers, such as trades people.
• Can demonstrate a good level of general IT skills and assist others with resolving common issues.
• Can confidently work with the Microsoft 365 package (specifically excellent M/S Word, and good M/S Excel, M/S Teams, M/S SharePoint).
• Can demonstrate an understanding of basic ‘backend’ IT administration, such as printer setup, user account settings, shared mailboxes).
• Can provide excellent customer service.

Our offer

• £30,000-£35,000 depending on experience, full-time (36 hour week); willing to consider part-time (min. 0.8 FTE)
• 30 days of annual leave per year plus bank holidays (some of which can be used flexibly)
• 10% maximum employer pension contribution
• Life insurance at four times salary
• Enhanced family-related leave and sickness leave
• Learning and development programmes and external training opportunities
• Generous additional benefits including regular team lunches, annual health assessments and optional social programme
• The opportunity to join a dedicated team making a difference to human health

We value spending time working in-person to develop strong connections with each other and with our mission.  As the role will be responsible for supporting the delivery of the day-to-day management of our office in Central London, it will be suited to somebody looking for a position that is predominantly office-based (Monday-Thursday), although there will be opportunities for remote working (Fridays).

Please see our website on how to apply

Closing date: 05 February 2025

Interviews: 17 February 2025

Purpose:

To support the effective management of Ella’s office, community hub and homes, ensuring they remain safe, well-maintained, and fully operational. The Facilities Assistant will act as a key point of contact for contractors and suppliers, assist with general upkeep of the facilities, and contribute to a safe and welcoming environment for staff and service users.

Main responsibilities:

Office and community hub support

• Ensure Ella’s office and community hub is well-maintained, clean, and organised for staff and service user use.

• Manage office supplies, ensuring sufficient stock levels of stationery, cleaning products, tea/coffee/milk, and other essentials.

• Collect the post regularly from Ella’s post address and ensure the post is delivered to the correct people. 

• Conduct basic maintenance tasks (e.g., replacing light bulbs, tidying storage areas) and liaise with contractors for more significant repairs or upgrades.

• Perform regular health and safety checks, reporting any issues to the Operations Manager.

Home visits and contractor management

• Obtain quotes for externally commissioned maintenance and facilities related contracts, ad hoc repairs, and redecoration of the building.

• Oversee and maintain the safehouse repairs log, ensuring accurate and timely updates are provided to caseworkers.

• Travel to Ella’s safe homes as required to meet contractors, suppliers, or delivery personnel.

• Oversee on-site work, ensuring contractors adhere to safety protocols and complete work to the agreed standard.

• Provide access to properties for repairs, maintenance, and inspections, and communicate progress to the Operations Manager. 

• Conduct basic checks within the homes, reporting any maintenance or safety concerns.

• Oversee and maintain the safehouse repairs log, ensuring accurate and timely updates are provided to caseworkers.

Health and Safety

• Ensure compliance with health and safety standards across all facilities, reporting hazards or risks to the Operations manager.

• Regularly inspect fire safety equipment (e.g., fire extinguishers, alarms) and assist with evacuation drills when necessary.

• Support the implementation of policies related to safe working environments.

General administration

• Maintain accurate records of contractor visits, maintenance schedules, and stock inventories.

• Assist the Operations Manager in keeping documentation up-to-date, including compliance certificates and maintenance logs.

• Communicate effectively with the team regarding any ongoing facilities work that may impact operations.

Person Specification:

Essential:

• Excellent organisational and time management skills.

• Ability to manage multiple tasks effectively and work independently.

• Strong communication skills, both written and verbal.

• Basic understanding of health and safety requirements.

• Comfortable liaising with contractors and overseeing on-site work.

• Willingness to travel locally between Ella’s office and safe homes.

• A proactive and practical approach to problem-solving.

Desirable:

• Experience in facilities or property management.

• Familiarity with trauma-informed environments or working in the charity sector.

• Basic maintenance skills (e.g., DIY tasks).

 

More about Ella’s 

Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Our mission is to do everything we can to ensure survivors have all they need to recover and build lives that are safe and free. 

Here is a summary of our main activities:

• We run three safe houses. This supported accommodation is crucial for survivors, until they are ready and able to live independently. 

• We provide regular support for women and families in neighbourhoods across London, and many more further afield when they need us. 

• We speak out on issues affecting the women we work with. We care deeply about survivors of trafficking and exploitation and want to see a world where these crimes are not tolerated. 

Ella’s is an equal opportunities employer. We encourage applications from all backgrounds and communities, as we believe having a diverse team adds value and positively impacts our service. We actively encourage applicants from BAME backgrounds, LGBTQ+ applicants and those with disabilities. We are committed to equality and diversity within our organisation.

Ella’s is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake disclosure checks. Having a criminal record will not automatically exclude applicants. 

(Photos: Tom Price/Ella’s)

Coin Street Nursery has a fantastic opportunity for a Deputy Operations Manager, to join our friendly and committed team, where you’ll will be part of the first-class nursery management and ideally be familiar with working in a similar setting, though this is not essential.

You will be working in a busy nursery office and will provide proactive management of our occupancy across our childcare provision, monitor income and expenditure to ensure we deliver against our agreed budgets. You will be the first point of contact for families interested in our provision and work with colleagues to ensure onboarding of new families is seamless.

The Nursery team works in collaboration with the Family & Children’s Centre, this role is crucial in providing organisational support and line managing two Data Outreach Officers. 

We are looking for a deputy manager who can demonstrate the following:
•    Proven administration and customer service experience
•    Financially literate, with an ability to understand, monitor and meet budgets
•    And ideally experience in managing and allocating resources (for example staffing rotas, budget allocations, stock control. 

What We Do

We provide the opportunities and spaces for people to lead their own change.

Our activities are wide and far reaching. From giving families and children the best start in life through our childcare and family support, to creating and maintaining high quality live, work and play spaces on land which we own.

We promote enterprise, creativity and lifelong learning whether that’s through providing employment, volunteering opportunities, nurturing enterprise or delivering programmes and activities.  We provide housing that supports our community; we champion co-operative housing and influence local and national housing policy.

From sports and dance to healthy eating and gardening, we offer a range of facilities and activities accessible to everyone to support health and wellbeing in our community.

Extras

In return, we can offer you:
•    35 days’ annual leave (including bank holidays) pro rata for part time staff (increases with length of service)
•    8% contributory pension scheme (5% employer contribution, 3% employee contribution)
•    Health and wellbeing support, including online mental health therapy sessions
•    Free gym membership at Colombo, annual flu jabs
•    Commitment to training and development

Contract

Full time, 35 hours per week, permanent

Shift rota basis working either 7:45am- 3:45pm, 8:30am-4:30pm, 9am – 5pm and 10am-6pm

Salary

£38,300 per annum

Closing Date

Please send your application by midnight on 16 February 2025. 

Successful candidates will be required to undertake an Enhanced DBS check. 

The Tudor Trust is a philanthropic organisation with a long-standing commitment to funding smaller organisations across the UK. Holding an endowment of around £250m, our annual commitment to grants historically has averaged £20m.

Following a transition from a family foundation to one that is independently led by a new board of trustees, we are bridging to a strategy with greater emphasis on racial justice. Our definition of racial justice is a vision for a world that moves beyond racism and racial inequities to one where inclusive communities thrive in all our systems and structures. We believe this is the foundation for tackling all forms of injustice, including economic, environmental and social.

About the role

The Finance and Operations Manager plays a central role in ensuring that the Tudor Trust operates smoothly and efficiently, providing essential financial management and operational support. Reporting to the Head of Finance and Resources, you will lead on the day-to-day financial processes, including managing payments, maintaining accurate records, and preparing financial reports to support decision-making.

In addition to finance, this role oversees the operational functioning of our hybrid workplace. From managing the building and IT systems like SharePoint, to ensuring seamless logistics for team and trustee days, workshops, and events, your work will be integral to creating an environment where our team can thrive. You will also take responsibility for facilities management, procurement, and compliance with health and safety regulations, ensuring the smooth running of our office and operations.

As part of our evolving organisation, you will have the opportunity to contribute to meaningful change initiatives and implement efficient processes, working closely with the Head of Finance and Resources to adapt and grow within the role.

We very much encourage you to read our recruitment pack and consider this role. We are genuinely open minded about the right candidate. In all our roles we have encouraged applications from people who are ready for a stretch, and we are committed to personal and professional development to ensure that everyone at Tudor is well supported. 

Repairs and Maintenance Manager

Salary - £52k to £55k p.a. plus benefits
Location – Leatherhead, Surrey

About us:

Each year, we provide housing and support for more than 1,800 socially excluded and vulnerable people across Surrey, parts of Berkshire, West Sussex, and South-West London.

We make a difference to clients by enabling them to feel valued and supported. We have a strong sense of social responsibility and believe everyone should be able to live independent and fulfilling lives. Our values – respect, empowerment, responsibility, and excellence – guide everything we do.

The role:

We have been transforming lives for more than half a century, over this time we have successfully grown our services and developed strong relationships with our stakeholders, partners, and suppliers. We have ambitious plans, and we aim to continue to strengthen our activity and grow to support more clients in the future.

For this role we are looking for not only someone who has the required knowledge and experience, but has the drive, determination and vision to shape how we deliver our future services to meet the needs of our clients and Transform. It is an opportunity to make a real change and build on our existing service delivery within Asset Management.

We currently manage just over 900 units (living accommodation). The role will focus on the delivery of the reactive repairs service and voids. This will include managing our Inhouse Repairs Team and external contractors to ensure all works are completed to the required standards and timescales, along with ensuring our properties are safe, secure, and inspected at the required frequencies. There will be regular contact and liaison with our Inhouse Repairs Team, Transform staff, external contractors, and residents, so good communication skills are required.

The role will involve frequent travel across our stock portfolio, so you will need to have suitable transportation. This is also a hybrid role, but there will be a need to be in our various offices as and when required.

We are ideally looking for:

• Can demonstrate where they implement and made changes around service delivery
• Experience in delivering repairs, maintenance, and void management within the sector.
• Management of trade operatives or direct labour, and management of external contractors
• Delivery of works against agreed performance indicators, contractual and statutory requirements and within agreed budgets.
• Can produce specifications and ensure works are carried out to the required standard.
• Aware of property legislation and standards relating to social and supported housing
• Can organise their own workload and provide regular updates on progress.
• Good IT skills as this is a key part of the role.
• Good communication skills, especially dealing with staff and residents face to face.

Tick most but not all the boxes?

The best candidate rarely does! If you are excited by this role, share our values and feel you have most of what we are looking for, go ahead and apply – you could be exactly who we need.

Our benefits are great too, they include:

• 28 days annual leave per annum, plus bank holidays and one wellbeing day each year.
• The opportunity to buy or sell up to five days annual leave per holiday year.
• A defined contribution pension scheme and life assurance.
• A comprehensive range of discounts and wellbeing resources through our benefits platform.

Other things you need to know

At Transform we celebrate diversity and know that it is critical for our success. We work hard to make sure we’re inclusive, so we want to hear from anyone who is great at what they do and who shares our values.

If you need any adjustments during the application or selection process so you can do your best, just let us know. We will be happy to help.

We review CVs as we receive them and interview as soon as we have applications that look like a good match, so apply as soon as you can to avoid missing out.

You may have experience of the following: Property Repairs and Maintenance Manager, Asset Maintenance Manager, Housing Repairs and Maintenance Manager, Building Repairs and Maintenance Manager, Estates Maintenance Manager, Property Services Manager, Reactive Repairs and Maintenance Manager, Housing Asset Manager, Facilities Maintenance Manager, Repairs and Voids Manager, etc.

REF-219 329

Patrons and Legacies Manager

Ref: LL/25/01

Part-Time - 28 hours per week (0.8 FTE), worked between Monday and Friday

£38,929.50 - £45,417.75 FTE per annum, plus benefits

St James’s Square, London SW1 (with flexibility in line with hybrid working policy)

About The London Library

For 180 years, The London Library has stood as one of the UK's greatest literary institutions, inspiring creativity, and ideas. Our esteemed members, past and present, include literary giants like Charles Dickens, Charles Darwin, Virginia Woolf, and contemporary authors such as Kazuo Ishiguro and Sarah Waters. Our collection boasts around one million books, a vast eLibrary, and an invaluable postal loans service, making it a sanctuary for those who cherish the written word. We are championed by our President, Helena Bonham Carter CBE, and operate as a registered charity.

About the Role

We are seeking a Patrons and Legacies Manager to join our dedicated Development team.

In this pivotal role, you will:

· Oversee and manage the Library’s regular giving patrons programme - develop and implement strategies to maximise patrons’ income, retain and increase the number of patrons

· Oversee and manage the Library’s legacy giving programme, develop and implement strategies to promote legacy giving, steward legacy pledgers and grow the number of legacy pledgers

· Support with the management of international giving programmes including leading on the US patrons programme

About you

You will have:

· Demonstrable experience of fundraising from individual donors

· Demonstrable experience of donor or patron management and administration, legacy management and an understanding of legacy giving, preferably within a cultural organisation

· Ability to work with absolute discretion, confidentiality, tact and diplomacy

· Excellent communications skills, with meticulous concern for detail and accuracy, able to convey information orally or written in a clear, concise, and friendly manner, and present effectively to groups of people

· Ability to work independently or supportively as part of a team, facilitating and co-ordinating work of others to achieve common goals.

· Be competent in the use of specialist fundraising/membership software and familiar with the Library’s CRM, MS Dynamics, learning new systems quickly

Personal attributes include:

· Self-motivation and confidence, presenting a positive and professional image at all times

· Flexible and adaptable to change, with the ability to play a proactive role in a small office

· Pleasant, approachable and helpful, even under pressure

Why join us?

The London Library offers a friendly, hardworking, and inclusive workplace where we strive to support the diverse needs of our team. We welcome applications from all sections of the community and are committed to equality and diversity. Specific adjustments and access needs can be discussed to make this role suitable for you.

If you have the expertise to deliver a great patrons and legacies management experience and are passionate about using your skills to contribute to the development of The London Library, we want to hear from you!

To apply

Please visit our website via the link and complete an application form including the Library's equal opportunities monitoring form.

CLOSING DATE: Sunday 2 March 2025 @ midnight

INTERVIEWS: week commencing 10 March 2025

Please note:

We can only consider candidates with the current right to work in the UK.

We reserve the right to shorten or extend the closing date of any position where a high or low volume of suitable applications are received. Therefore, if you are interested in this role, an early application would be encouraged.

We are looking for an experienced, productive and organised manager with an excellent track record of managing central support in a similar charitable or non-profit setting. The postholder will need the energy and skills to introduce and maintain new systems that will enhance the excellent charitable services we offer to our local community. He or she will also have the ability to nurture and develop a growing central services team.

Job Purpose:   –To manage and develop YMCA Central Services to meet regulatory responsibilities and offer effective organisational systems, policies and support for staff and managers to achieve strategic aims.  To take on the strategic lead for HR, property management and development, IT, compliance and health and safety

Hours of work:  Monday to Friday 9am-5pm some flexibility required

Location:  YMCA East Surrey, YMCA Sports and Community Centre, Princes Road, Redhill, Surrey, RH1 6JJ

Annual leave:Five weeks plus bank holidays (pro-rata for part time workers) Holidays increase after two years’ service to a maximum of six weeks after six years’ service.  (pro-rata for part time workers)

The holiday year runs from 1 April to 31 March each year.

Benefits:

Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.

Free Parking: There is free parking available at all our delivery site. YMCA East Surrey also operates a Bike to Work Scheme.

Pension Scheme: There is a YMCA East Surrey pension scheme - details available on request.

Closing date & interviews: 

Closing date:  17th February 2025

Interviews:  24th February 2025

Main Responsibilities:

 Strategic Leadership and Management

– To share responsibility for leading the strategic direction and success of YMCA East Surrey as part of the Senior Leadership Team (SLT) together with the Head of Finance, Head of Housing, Head of Children and Young People Services and Deputy CEO.

– To be the accountable and strategic lead for Central Services, working closely with other members of the SLT to deliver integrated support across areas such as HR, property management, IT systems, and compliance.

– Take ownership of all aspects of operations policy and practice, and lead our approach to information management, data protection and risk management

– To be responsible for line management and development of senior staff within Central Services including the HR Manager, Facilities Manager, Facilities Manager at The Old Pheasantry, Systems Analyst, Reception Manager and Volunteer Coordinator.,

– To take on various project management tasks and to drive through transformation of systems and ways of working to improve the quality of services and help the YMCA achieve its charitable aims.

– To play a supportive and collaborative role working alongside the wider YMCA staff team to meet our mission of helping people in East Surrey to ‘belong contribute and thrive’

Governance and Compliance

– Fulfilling the role of Company Secretary and leading the delivery of all governance processes in line with policy, procedures and the memorandum and articles, including all charity and corporate law requirements.

– To take the lead role on compliance, maintaining and developing a policy framework and working with Heads of Service to ensure that appropriate policies are drafted, reviewed and implemented and that the YMCA meets all its obligations under the relevant statutory and regulatory frameworks in which we work (Ofsted, RSH and possibly CQC in the future).

– To provide or facilitate training and development activity to ensure that managers and staff are aware of, and are meeting, requirements laid down by relevant policies, legislation and regulatory bodies. 

– To take on the role of Data Protection Officer and ensure that the YMCA complies with its statutory responsibilities under Data Protection Regulations

– To be responsible for leading on quality management and maintaining our accreditation under Trusted Charity.

– To work with Heads of Service, managers and trustees to ensure that effective risk management practice is embedded into decision making at all levels of the organisation.

– To attend trustee meetings and to produce reports and help prepare agendas for the Governance and Risk Committee, a subcommittee of the main board.

IT

– To be responsible for all IT hardware and software needs, to manage support contracts and develop new IT systems and use of technology to improve the efficiency and effectiveness of the Association (including mobile phones, laptops and other devices).

– To work with other Heads of Service to develop and maintain new integrated IT systems that can manage data, and record, monitor and evaluate outputs and outcomes delivered by the YMCA’s diverse projects and services.

– To work with the Systems Analyst and outsourced IT Support Company deliver ongoing digital transformation and promote the necessary training and policies to ensure that staff fully utilise the new technology.

– To work with the Fundraising Manager and CEO to support the delivery of new projects especially the acquisition and development of new properties such as additional Move On accommodation for young people.

 HR

– In conjunction with the HR Manager ensure the overall HR strategy of YMCA East Surrey is in line with the law, good practice and our values.

– With the HR Manager, oversee the development of internal practices, policies and working culture in line with the overall HR strategy.

 Facilities

– To line manage the Facilities Manager and to oversee the introduction and implementation of cyclical maintenance plans for all YMCA buildings.

– To have oversight of the Facilities Manager’s responsibility of all insurances required by the YMCAES.

– Oversight of the management and financial viability of The Old Pheasantry.

 

Budget and Finance

– To work with the CEO and Head of Finance to prepare the annual budget for central services (including buildings) and to manage this budget throughout the year.

 In addition

– Any other duties are required to be performed within the grade and renumeration of the role.

– We are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults. This role will require an enhanced DBS disclosure (with barred children/vulnerable adults).  We require you to understand and demonstrate this commitment and attend any required training

About Claremont Project (Islington):

Claremont is a pioneering charity in Islington dedicated to reducing isolation and enhancing wellbeing, especially for older people. We are a community rooted in the arts, personal growth and meaningful human connection. Our centre offers an array of activities for members aged 55 and over, alongside an affordable psychotherapy service that also serves as a training placement for existentially oriented student therapists.

The Clinical Services Manager plays a vital role in ensuring the quality and safety of our psychotherapy service, as well as providing leadership in safeguarding and fostering a culture of relational practice for both members and staff. Ideally, the Clinical Services Manager will be grounded in an existential-phenomenological approach, and will embody Claremont’s ethos of real listening, and authentic human connection while driving innovation across the service.

 The role:

· Operating and promoting Claremont’s low-cost psychotherapy service such that it delivers demonstrably excellent outcomes for clients.

· Acting as a second Safeguarding lead in the absence of the CEO.

· Developing and sustaining relationships with referring organisations and local stake holders, such as GPs, social services, community groups, and trainee placement colleges/universities.

· Advocating the mission to reduce isolation and promote mental health and wellbeing not only through our 1-to-1 service but through therapeutic groups and other services provided by Claremont as part of its timetable.

Key Relationships:

· CEO

· Social Prescription Manager

· Trainee Therapists & their Training Organisations

· Supervisors

· Local GP Practices and Healthcare Providers

· North London Community Groups

The centre operates with a small team, including a CEO, Social Prescription Manager, Programming Manager, Front of House Coordinator, and a Facilities Manager, alongside a team of volunteers.

Main Duties and Responsibilities:

 Psychotherapy Service

Administer all aspects of Claremont’s Psychotherapy Service, including:

· Conducting initial client assessments and managing referrals.

· Assigning clients to therapists and maintaining waiting list.

· Tracking evaluation outcomes using CORE.

· Maintaining client database, inputting attendance data, and managing room assignments.

· Recruiting, onboarding, and ongoing support for trainee therapists.

· Liaising with supervisors regarding trainee progress and client concerns.

· Maintaining relationships with academic institutions and acting as a placement liaison.

· Providing a supportive environment for trainees.

Members & Safeguarding

· Offer practical and emotional support to Claremont members were appropriate.

· Act as the secondary Safeguarding Lead (the CEO being the primary Lead), managing safeguarding concerns and referrals to external agencies as necessary.

Outreach and Development

· Maintain, and build referral relationships with local GP Practices, social services, community groups and other organisations.

· Represent Claremont at networking events, and forums to raise awareness.

Person Specification and Skills

Qualifications and Experience:

· Professional qualification in psychotherapy or counselling, with current accreditation (e.g., BACP, UKCP)

· Strong organisational skills, including data management, and a high degree of competence using Microsoft Office.

· Ideally, experience managing or supervising psychotherapy services.

· Knowledge and experience of safeguarding procedures and responsibilities (training can be provided).

Essential skills and attributes:

· Excellent interpersonal skills, with the ability to build relationships across diverse teams and experience.

· Leadership qualities to inspire and support teams.

· Sensitivity to the needs of isolated or vulnerable populations, particularly older people.

· Strong commitment to ethical practice, confidentiality and client wellbeing.

Desirable:

· Experience working within a charity or community-focused organisation.

· Familiarity with therapeutic outcome measures, such as a CORE.

Additional Requirements:

· Enhanced DBS clearance