Energy Jobs

We have an opportunity for a full time, permanent Anti-Social Behaviour Officer to join our team in Dorset.

Managing your own diary, you'll be working flexibly between the office, home and out in the Locality.

The starting salary is £32,000 to £38,000 depending on your experience

The role: 

As an Anti Social Behaviour Officer at SNG you'll be responsible for the delivery of a responsive and proactive service to our residents to tackle all forms of hate crime, nuisance and anti-social behaviour. Working alongside housing management colleagues, you'll effectively manage your caseload and take forward the highest priority cases. You'll also make and maintain effective working relationships with external agencies, including the police and legal advisors.

In this role you will be working in the Dorset area with occasional case work across Hampshire, Wiltshire and Devon. 

Responsibilities include:

• Proactively managing a complex caseload whilst seeking creative solutions to achieve positive outcomes for customers
• Contributing to shaping sustainable communities and developing an environment that is safe and inclusive for our customers
• Fulfilling our landlord responsibilities, including adherence to our policies and procedures, as well as all regulatory and legislative requirements
• Building and maintaining relationships with key stakeholders and partner agencies
• Preparing cases for legal intervention, working with our legal team to compile the relevant paperwork and attending court as required on behalf of SNG

What we're looking for:

Ideally, you'll have previous experience of delivering anti-social behaviour related housing management services, or demonstrate transferable skills and experience from a similar type of customer facing role.

You'll also need:

• Excellent customer service and people skills
• The ability to be self-motivated and highly organised
• Experience of prioritising and organising a wide-ranging workload
• Strong communication skills with previous experience of working with customers in a demanding environment 
• Strong IT skills including MS Office
• The ability to establish, develop and maintain effective working relationships with all work colleagues, contractors and partnering agencies
• Experience of dealing with challenging behaviour and resolving conflict
• The ability to overcome adversity, problem-solve and adapt
• A full UK driving licence and access to your own transport

A basic DBS check will be undertaken for the successful candidate

What you'll receive from us

We have some fantastic benefits on offer at SNG including:

• £450 flex-pot annually, discounted shopping & cycling scheme
• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• Company pension scheme matched up to 12%, life cover at 4x your salary
• Flexible working - we're committed to giving people flexibility as widely as possible
• Options for private medical insurance, dental insurance & critical illness cover

We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at Sovereign Network Group. Take a look at our careers site to learn more about us and our values.

This is a great opportunity to join the team as we progress through an exciting period of change at SNG. We pride ourselves on having a relaxed, supportive and forward-thinking culture, working collaboratively to achieve success.

About Us

For over 145 years, Leeds Jewish Welfare Board has provided support the Jewish community and North Leeds community as one of North Leeds’ most established Social Care Charities. Our vision is to positively change lives and we do this by delivering an extensive range of community support and registered care services to over 1,000 people every month.

At Leeds Jewish Welfare Board, we offer a diverse range of volunteer roles to suit various interests, skills, and schedules. Whether you’re passionate about lending an empathetic ear, organising events, or providing practical assistance, we have a role for you.

Role Summary

The Volunteer Development Officer plays a crucial role in supporting LJWB’s charity mission to positively change lives. This role will ensure the volunteering team continues to provide a positive experience for our team of nearly 240 volunteers, ensuring they feel valued and are effectively contributing to the organisation’s work.

Key responsibilities

• You will develop and implement strategies to recruit volunteers from diverse backgrounds.
• You will create engaging material and campaigns to attract potential volunteers.
• You will design and facilitate training sessions for new volunteers, ensuring they understand their roles and responsibilities.
• You will conduct regular check-ins with volunteers to assess their satisfaction and address any issues.

Requirements

• Proven experience in volunteer management or community engagement

· A confident, enthusiastic and accurate communicator both verbal and written.

· Excellent written and verbal communication skills, with a talent for storytelling.

· High level of organisational skills with a great attention to detail.

· Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

· Experience of Volunteer Database management system

Objective

To increase fundraised income for BRACE and dementia research through major donors and high-value supporters, both cultivating existing supporters to increase their support and networking to develop new major donors.

Role

As our Major Donor & Philanthropy Fundraiser, you will be responsible for developing and implementing a comprehensive major giving programme to increase revenue from high-value supporters. This is a new and exciting opportunity to establish and grow this income stream for BRACE, requiring proven experience in securing major gifts.

Key Tasks:

Major Donor Fundraising

• Develop and implement a strategic plan to identify, cultivate, solicit, and steward high net worth individuals.

• Build and maintain a strong portfolio of potential funding sources through thorough prospect research.​

• Manage a diverse portfolio of existing and new major donors, delivering excellent relationship management to meet ambitious individual fundraising targets.​

• Build, manage, and maintain a full and consistent pipeline of prospects, ensuring timely progression through each stage from identification to stewardship.​

• Conduct frequent and regular contact with donors and prospects by phone, video, and in-person meetings, utilizing the Head of Fundraising and CEO for potential new and existing high net stakeholders.​

• Develop compelling, tailored proposals and funding applications to secure significant donations.​

• Create and implement bespoke stewardship plans to ensure long-term support.​

• Represent BRACE at networking events to build relationships with potential high-value supporters.​

• Maintain accurate and up-to-date records of all major donor activity in our database.​

Strategy & Planning

• Work closely with the Head of Fundraising to develop and implement a major donor fundraising strategy.​

• Monitor performance against budget targets and analyze data to support future budgeting.​

• Contribute to the overall fundraising strategy of the charity.​

• Stay informed about the latest trends and best practices in major donor fundraising.​

General Responsibilities

• Be an active and supportive member of the BRACE team, supporting colleagues across the organization to support the charity’s wider organizational goals and objectives.​

• Gain and maintain in-depth knowledge and understanding of the charity's work, priorities, and future plans.​

• Assist the CEO, Head of Fundraising, and other colleagues with charity-wide development initiatives.​

• Attend meetings and events as required both during and outside normal office hours, including the annual Let’s Talk Dementia.​

• Carry out any other duties compatible with this post as directed by the Head of Fundraising.

Candidate requirements

Essential:

• Demonstrable experience in major donor fundraising or equivalent high-value relationship
  management
• Proven track record of securing large and repeat donations from individuals
• Excellent written and verbal communication skills with good copywriting and proofreading ability
• Experience in creative proposal writing and the ability to demonstrate clear outcomes and impact
• Confident and persuasive presentation skills
• Ability to build and maintain relationships with high-net worth individuals
• Experience in developing and implementing stewardship plans for major donors
• Strong research skills with experience in identifying quality new business leads
• Proven ability to form good working relations, both internally and externally with people at all levels
• Innovative and keen to find solutions to problems
• Strong interpersonal skill set with the ability to be persuasive
• Excellent IT literacy
• Excellent planning, time management, and organisational skills
• Willingness to work flexibly in order to adapt to the needs of supporters and the charity
• Able to work unsupervised and independently from home and on the road

Desirable:

• Excellent ability to motivate, inspire, and influence people
• A self-starter with entrepreneurial spirit
• Experience in launching or growing a major donor program
• Understanding of the medical research funding landscape
• Experience using Raiser's Edge to manage donor relationships
• Empathy with the cause that BRACE represents (knowledge of dementia and research is not essential, as information and informal training will be provided)

Project Coordinator 

Permanent Contract  
Job Ref: V537 
Hours/Days per week: 21 hours per week – (Flexible days/hours) 
Salary: £15,000 (£25,000 FTE) plus attractive employee benefits package 
Start date: ASAP  
Location: Homebased / with regular work in Perth and Kinross communities (must be locally based) 
Closing date: 4th April 2025 
Interview date and Location: TBC 

Volunteering Matters 

At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more resilient communities across the UK.

We bring people together to resolve some of society’s most complex issues.  From social isolation and loneliness; improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can become change makers in their community, the impact that we make is great.  And we won’t stop until everyone in the UK has the opportunity to thrive.

People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK.  We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; and Scotland and North East England.  We also have an Employee Volunteering Team with over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.  
 
This is an exciting time to be joining the team.  We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside out business.  

An introduction to the role  

As our Volunteer Coordinator, you will lead the delivery and development of our highly successful “Grandmentors” programme in Perth and Kinross.   
 
Grandmentors is an innovative, inter-generational mentoring project where older volunteers (normally but not exclusively aged 50+) use their wealth of life experience and skills to mentor young people aged 16-26 who are care experienced, or facing other life challenges

These young people often benefit from a guiding hand and role model to support them to find work, continue their education, begin training, enhance their wellbeing, or develop their independent living skills - ultimately giving young people the empowerment and self-belief to lead successful lives.  
Grandmentors is a national project which has operated for almost 15 years in various locations of the UK.  We launched in Perth and Kinross in 2022. Further information on Grandmentors can be found online.

Key Duties & Responsibilities

• Consistently role model and display our organisational values (Being Positive, Inclusive, Empowering, Compassionate, Straightforward)Contribute to effective teamwork across the staff team and the wider charity, in line with our “flexible working by default” and “self-managed teams” philosophy   

• Develop and deliver the Grandmentors programme in Perth and Kinross, meeting ambitious goals and milestones, ensuring all young people engaged achieve positive outcomes

• Establish and maintain effective working relationships with internal and external stakeholders including colleagues, volunteer mentors, young people, Social Services, Health and Education teams, third sector partners and others

• Effective recruitment, selection, training, and ongoing support of a diverse pool of talented and dedicated volunteer mentors from a wide cross-section of the community

• To maintain Volunteering Matters standards around quality and effective Volunteer Management

• To manage all elements of young people’s experience of Grandmentors, from point of referral to completion of their mentoring journey

• To manage the risk assessment, safeguarding, quality assurance and audit processes as appropriate

• Ensure monitoring, impact and evaluation information and data is collected and that Grandmentors meets it’s agreed goals, reporting format and schedule.

• Administration tasks including maintaining effective and accessible records via a Volunteering Database, the use of Microsoft Office, Teams, Zoom, Canva and other relevant software

• Develop relevant promotional material and information, for Grandmentors, and for our organisation locally

 This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.  

Skills Required

• An excellent knowledge and understanding of the life challenges and barriers that care experienced young people face today in Scotland, including an understanding of “The Promise” 

• An understanding of how to assess the needs of an individual, using a person-centered approach

• Excellent written and verbal communication skills, including being able to have strategic conversations with external partners one minute, and talk to an anxious or unsure young person the next

• Excellent people skills with the ability to build professional, long-term relationships with various stakeholders, to influence and motivate others

• Excellent organisational skills including strong attention to detail, the ability to manage a busy workload and prioritise accordingly 

• Excellent IT skills including the use of Office 365, Microsoft Teams and other software packages 

• A creative approach to problem solving, an ability to work independently and use own initiative 

Experience Required

• Experience working directly with young people (aged 16-26), particularly those who are care experienced or who face other life challenges and barriers 
  Experience in all aspects of effective Volunteer Management (recruitment, training, support) 

• Experience developing strong working relationships, with a range of internal and external stakeholders

• Experience of project management, achieving goals, managing a busy workload and working to deadlines 

• Experience of measuring the impact of mentoring/volunteering, and understanding the results  

• Understanding of, and full commitment, to Equality, Diversity, and Inclusion

Qualifications   
We are looking for a candidate with relevant knowledge, skills and experience, as well as commitment to our organisational values, rather than any specific qualifications. 

Our Values & Way of Working: 

In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward. 

This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role. 

Diversity & Inclusion  

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.  

Disability Confident & Reasonable Adjustments:  

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application.

We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History.  

Benefits  

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours & place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season Ticket Loan, Employee Assistance Programme, enhanced sick and family leave. We are also open to discuss job share applications.  

GDPR Statement  

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.    

The role:

As Head of Estates & Capital Projects, you will play a vital leadership role in the strategic management and development of our historic and high-profile site on London’s Bankside. With a focus on long-term sustainability, accessibility, and net carbon zero, you will oversee the Estate Strategy, major capital projects, and operational planning to ensure the integrity, functionality, and future of the Globe’s built environment. Working closely with the new Chief Operating Officer (COO) and senior leadership, you will drive innovation, maintain compliance, and foster an engaging, inclusive, and well-managed estate.

This role is strategy first and operations second, as our established Building Operations Team led by the Deputy Head of Estates & Capital Projects manages day-to-day facilities. Instead, your work will be focused on strategic oversight, major capital initiatives, and aligning estate management with the Globe’s broader strategic goals and values.

The skills:

We are looking for an experienced and visionary leader who can balance operational needs with ambitious strategic planning. The ideal candidate will have:

• Strong expertise in estate strategy, capital project management, and sustainable infrastructure.
• A proven track record of delivering major capital projects on time, within budget, and to high compliance standards.
• Experience working with preservations and complex buildings, ensuring accessibility, safety, and long-term functionality.
• A deep understanding of sustainability principles and net carbon zero planning.
• Strong leadership skills with the ability to engage, inspire, and work collaboratively with senior leaders, consultants, and teams across the organisation.
• Exceptional communication skills to bring teams along on a journey of change, balancing strategic ambition with practical implementation.
• Knowledge of health and safety regulations, compliance frameworks, and risk management in estates and facilities.

The team:

You will be a key member of the Senior Leadership Group, working closely with the COO and other senior leaders across departments. Collaboration will be essential, particularly with:

• The Deputy Head of Estates & Capital Projects, who leads day-to-day building operations.
• The Head of People & Culture, to ensure estate planning supports inclusive and efficient working environments.
• The Head of Strategic Projects, to align estate developments with space usage systems as well as the broader organisational vision.
• The Access Manager and Access team, to embed accessibility into all estate-related decision-making.
• The Theatre and Visitor Operations teams, to ensure smooth integration of estates strategy into the Globe’s productions and busy daily activities.

Location: The role is based at the Trust’s office in West Berkshire with a minimum of three days per week expected to be worked at our Newbury office. Flexible working arrangements are available with the understanding that this must meet the objectives of the charity and requirements of the role.

Accountable to: Education Programme Manager  

Start date: As soon as possible

Hours of work: Full-time/part-time (0.8-1FTE), Monday-Friday, permanent.

Salary range: £29,435 - £31,227 FTE, depending on experience.

Purpose

This is an exciting and vital role within the Education Programme of a leading mental health charity focused on supporting the systems around children and young people. Our Education Programme is our body of charitable activity delivering training and resources appropriate for schools, colleges and universities, often working with these education settings to create a whole organisation approach to support children and young people’s mental health.

We are looking for a warm, proactive and efficient project manager capable of communicating clearly and confidently with the charity’s delivery partners and those we support, both over the telephone and face to face. You’ll enjoy working with external stakeholders, freelance trainers and our office team, be highly organised and happy working as part of a team and with autonomy. You’ll manage a varied workload, prioritising projects as necessary, and will be comfortable liaising with a wide range of people at all levels.  We have a personable and committed office team, and the successful applicant will need to be a flexible team player.  

The aim of this role is to deliver education projects to scope, on time and on budget with the support and guidance of the Education Programme Manager, Head of Programmes and wider Charitable Activities team, allowing the Charlie Waller Trust to achieve their vision and mission.

Key responsibilities and duties

The Project Manager role will help us to deliver our new 3-year strategy and beyond. The role will:

• Work with the Education Programme Manager and a wide range of stakeholders, including the Head of Programmes, mental health trainers and clinicians, to plan, deliver and evaluate both strategic and operational projects:
  • Manage the planning and delivery of a range of projects for the Trust from project initiation through to project close.
  • Ensure projects remain on time, on budget and within scope.
  • Monitor progress against KPIs and provide regular data-driven updates.
  • Effective management of project interdependencies, risks and issues.
  • Ensure all project materials are of high quality, including writing briefings for senior stakeholders, working with communication team colleagues.

• Work with other teams within the Trust to identify opportunities for cross-organisational working to develop engagement with our information, training and services, and engage as part of the wider organisational team:
  • Ensure that the needs of marginalised and minoritised communities are considered and embedded within all projects.
  • Work in collaboration with colleagues with lived experience of mental health difficulties, ensuring their voice is central to our work.
  • Collaborate with colleagues across CWT to identify and develop projects for funding bids and contribute to proposals and presentations where required.
• Always ensure compliance to data protection, safeguarding, confidentiality and relevant organisational policies and procedures.
• Other duties as may be reasonably expected by the Trust, appropriate to the grade and responsibilities of the post, including:
  • Attend regular team meetings with colleagues.
  • Personal learning development and keeping up to date on research, relevant legislation, policy and practice, and other literature relevant to the role.
  • Regular, routine call handling as part of the wider office administrative team.

About our Trust

The Charlie Waller Trust was created by the Waller family in 1997 in response to the loss of their son and brother Charlie who tragically took his own life whilst suffering from depression.

We have since become one of the UK’s most respected mental health charities for children and young people. Our overarching mission is to educate those with responsibility for children and young people - parents and carers, teachers, college and university staff, and employers - about children and young people’s mental health and wellbeing.

The Charlie Waller Trust is a great place to work. We care about mental health and wellbeing in our team and have a positive, enabling workplace culture. Our values drive our work:

• Warm: Positive personal connections are central to mental health; we aim to reflect that in all our relationships with beneficiaries, supporters, staff and volunteers.
• Empowering: We support all those we work with, and who work for us, to use their minds, hearts, energy and creativity to fulfil their potential.
• Collaborative: Partnership and cooperation are at the core of our work; we seek the views of those we wish to support and aim to put them at the centre of our activity.
• Compassionate: We recognise vulnerability in ourselves and others, especially where there is more than one reason people may be vulnerable to mental health problems, discrimination or inequality.
• Open: We believe in being honest about the way we work, our aspirations and where we need to improve; openness and good communication are key to good mental health.

Terms and Conditions

Equity, Diversity and Inclusion

We are committed to equity, diversity and inclusion and are working to ensure that our staff represent the communities we aim to support. We activity utilise positive action as set out in the Equalities Act (2010) to ensure we attract and recruit candidates from backgrounds and groups that are currently underrepresented in our workforce. We therefore particularly encourage applications from men and non-binary folk, and those from Black, Asian and minoritised backgrounds.

When we recruit, we will ask all our shortlisted candidates to tell us about any reasonable adjustments they need. Our current office is only accessible via a flight of stairs. We would of course discuss home based working and holding team meetings in an accessible location as appropriate. 

Benefits

We want people to thrive at the Trust; we believe you do your best work when you feel your best. That being the case, our team comes first, and we are proud of our culture: we offer a supportive, flexible and enjoyable place to work.

As part of our employed team, the following benefits are available to you:

• Flexible working policy - we're committed to helping you find a healthy work-life balance.
• Generous annual leave allowance - pro rata 25 days annual leave (increasing to 30 days after 5 years' service), PLUS bank holidays PLUS the period between Christmas and New Year.
• Option for purchasing an additional 3 days annual leave.
• A workplace pension scheme to support you with saving for your retirement, into which we pay 5%. (higher matched contributions after lengths of service).
• Access to a 'Mental Health and Wellbeing Plan' - helping staff to stay mentally well and to support them through periods of poor mental health. This includes support for the cost of talking therapies where these are not available via the NHS.
• Opportunities to experience our charitable activities and impact at first hand by attending training and events and through involvement in relevant projects.
• Learning and development opportunities specific to job roles and on mental health and wellbeing topics.
• Coaching (offered to CWT pro bono, depending on team member and need).
• Social events and team days.
• Bike to work scheme.
• Time off for volunteering.
• Unpaid leave/sabbatical particularly if this supports personal or professional development (offered after 2 years in post).

Person Specification – Project Manager

The successful candidate is likely to have most of the following competencies and experience but not necessarily all. If you feel that you are a strong candidate, please do apply.

Skills and experience - Essential

• Strong project management skills and experience, including managing multiple projects simultaneously, through the entire project lifecycle
• Excellent interpersonal skills to enable building of effective relationships, both internally and externally
• Experience of monitoring budgets, flagging risks and issues
• Experience of setting and monitoring plans, targets, objectives and outcomes
• Understanding of effective evaluation and impact measurement
• Highly organised and able to prioritise, plan effectively, delegate and work at pace to deadlines
• Strong IT skills, with the ability and willingness to learn to use relevant software and applications (such as Teams, SharePoint, OneDrive, Umbraco, Dynamics365, Microsoft Office)

Skills and experience - Desirable

• Experience of Dynamics CRM or similar
• Experience of using Digital Samba for Webinars or similar
• Experience of managing evaluation toolkit platforms

Attainment - Essential

• Maths and English GCSEs, Grade C /4 minimum, or equivalent by experience 

Attainment - Desirable

• A recognised project management qualification, such as PRINCE2 Practitioner or Agile ScrumMaster; or short course training

Personal Attributes - Essential

• Enthusiastic, flexible team player
• Concise and effective communicator, both orally and written 
• Initiative-taker and solution-minded with a can-do attitude towards any task or challenge.
• Strongly motivated to contribute to a leading mental health charity focused on supporting the systems around children and young people.
• Ability to take ownership for your self-development

Personal Attributes - Desirable

• Interest in and awareness of mental health issues.

To apply

If you would like an informal discussion with the line manager of this role, Christina Sell (CWT’s Education Programme Manager), this can be arranged via Kirsty Smith, our IT and Operations Officer, via kirsty.smith(at)charliewaller(dot)org

The deadline for applications is Monday 7th April 2025.

Please submit via your chosen job website or send your CV and a supporting statement to Kirsty Smith: kirsty.smith(at)charliewaller(dot)org. We ask that you structure your supporting statement, by providing relevant information in response to each person specification bullet point (combining these if multiple points are effectively responded to by one experience). Please try to keep your supporting statement to a maximum of 800 words, excluding headers. Applications will not be considered without a supporting statement.

We reserve the right to close this vacancy early if we receive sufficient and suitable applications for the role. Therefore, if you’re interested, please submit your application as early as possible.

You will hear back from us by 17th April 2025, if not before and should you be shortlisted, an interview will take place w/c 28th April and will involve a competency interview along with a 30-minute task. 

We will provide information about the task 2-3 days in advance to allow candidates time to prepare and we will also provide at least 50% of the interview questions at the same time so that all candidates can perform at their best.

About us

Ilkley Community Enterprise is a dedicated charity and social enterprise committed to making a positive impact in the community. We run the Outside the Box (OTB) café, which not only serves the local community but also provides valuable learning and work opportunities for young people and adults with learning disabilities and/or autism. Additionally, our OTB services offer a dynamic range of educational, training, and employment programmes, including creative arts, skills development, health and wellbeing, and working life support. Through our CQC-registered homecare company, Carers and Companions, we deliver high-quality care to elderly people n their own homes and provide independent living services for adults with learning disabilities.

We are seeking a dynamic and dedicated Director of Operations to join our team. In this pivotal role, you will work closely with the CEO, Board and management team to ensure operational excellence and organisational effectiveness. Nurturing a high-performance, collaborative culture, you will help drive improvement across all our business operations and services. From developing policies and procedures to enhancing our digital systems, your efforts will help us deliver increased efficiencies and business growth, ultimately supporting our mission to positively impact the lives of those we serve.

As the Director of Operations, you will play a crucial role in financial management, supporting effective business planning, budgeting, controls and performance management. Additionally, you will lead and support our staff, fostering a culture of learning and development, and promoting the values and ethos of our charity. Your strategic leadership will be instrumental in identifying and harnessing business development opportunities, enhancing our offerings, and expanding our reach and impact. For the right person, this role offers the opportunity for future progression to CEO of the charity and we welcome applications from ambitious and aspiring leaders who are seeking such a career pathway.

Responsibilities include

Operational Excellence:

• Ensure operational effectiveness and continuous improvement.
• Develop and manage policies, processes, and systems for HR, finance, and resources.
• Implement performance, KPI, and quality assessment processes.
• Enhance digital systems for efficiency and growth.

Financial Management:

• Support financial planning, budgeting, and performance management.
• Develop and implement financial strategies and controls.
• Produce regular financial and performance reports.

HR Management:

• Lead and support personnel and teams.
• Plan and implement staffing resources and skills.
• Promote training, development, and charity values.

For further responsibilities and information, please refer to our Application Pack/Job Description Attachment.

At Ilkley Community Enterprise, we are committed to equality, diversity, and inclusion. We welcome applications from all backgrounds and encourage you to apply even if you meet only some of our requirements. We believe in the potential for growth and development within our team and are dedicated to providing the support needed for you to succeed. Applications will be reviewed on a rolling basis, so don't hesitate to apply and join us in making a meaningful difference in our community.

We are seeking a compassionate and dynamic leader to bring their experience and skills into the new role of Centre Manager/Charity Leader at St Christopher’s Community Centre, helping us build community, hope and opportunity.

The Centre Manager/Charity Leader will be responsible for the day-to-day leadership of all aspects of St Christopher’s Community Centre. St Christopher’s Community Centre is the new name for the recently combined work of the Family Centre and the Good Neighbours Project at St Christopher’s. Located at the heart of the Holmewood estate, we operate throughout the week with a varied offer of activities and support services for older people, parents with babies and toddlers and youth and children’s work. With an average weekly footfall of over 400 local people and a history stretching back over 30 years, we are a well-respected organisation at the heart of our community. In the midst of a time of change, this new role is an exciting opportunity for someone to take the organisation forward into the future.

The Job Pack including the Job Description and Person Specification is available using the 'Apply now' link below. Application is by CV and Letter of Application - full details are within the Job pack

The closing date for applications is the 12 noon on Thursday 24 April 2025

Interviews will take place on Thursday 8th May

If you would like to have a conversation about the role and/or visit the project before applying, please use the contact details in the Job Pack to arrange this.

View the full job description and person specification attached.

Applications close at 23:59 on Sunday 6th April 2025.

TEP was founded by the Directors of ImpactEd Group and is incubated by the Group, receiving operational and governance support from Group Services. ImpactEd Group supports education and purpose-driven organisations to maximise their potential. We do this by helping our partners to be consistently impactful and operationally sustainable.

The Engagement Platform (TEP)

Our Vision: An education system where school engagement is consistently understood and acted on to improve pupil outcomes, employee culture and community relations.

Our Mission: The Engagement Platform exists to support schools and Trusts to easily, robustly and systematically understand and improve the engagement of pupils and students, parents and carers, employees and community stakeholders.

TEP exists to support schools and trusts to easily, robustly and systematically understand and improve school engagement. As a platform, TEP captures and reports on engagement across various dimensions and stakeholder groups: pupils and students, parents and carers, employees and community stakeholders. TEP helps schools to understand and act on this data. The platform's ability to track changes over time enables schools to measure the impact of their interventions, ensuring that their engagement strategies are effective and adjusted as needed. This action-oriented approach ensures that school engagement is not simply a metric or backward-looking accountability tool, it is core to school improvement.

Alongside providing detailed school and Multi-Academy Trust level insights, we are building the national evidence base around school engagement as a lead indicator. Our research unit provides national insights and research publications to support school level insight and build better sector understanding of school employee engagement. We engage with the TEP school community to provide research insights, case studies and best practice examples to support their practice.

The Role

This external facing role will involve selling TEP, building new partnerships and networking with senior leaders across the UK Education Sector to maximise TEP’s impact. There may be multiple regions available, e.g. Northern or Southern England. The successful candidate(s) will have an excellent track record of building relationships with schools and trusts to reach strategic targets and stewarding high value partnerships.

About You

We are open to a range of backgrounds though it is likely that the successful candidate will have significant experience working in schools or education and have experience in selling products or developing partnerships with school leaders. This role offers hybrid working with 2-3 days per week in the office or on the road. You should be willing to travel across the UK for conferences, events, and client meetings (approximately 50% of your time).

We are looking for some of the following attributes, though you might be more experienced in some areas than others:

• Experience working within or closely with UK schools or multi-academy trusts

• Demonstrable track record in partnership development, account management, or educational sales

• Experience presenting to and negotiating with senior education leaders (Headteachers, CEOs, Directors)

• Strong understanding of school budgeting cycles and decision-making processes

• Experience delivering presentations or public speaking to large audiences.

The Supporter-led Fundraising (SLF) team at Alzheimer’s Research UK (ARUK) is responsible for securing income from individuals, groups and corporates, as well as driving registrations and income through third party and mass participation events; managing these relationships to maximise income.

As the Central Fundraising Officer, you will be part of our friendly and passionate Central Fundraising Team. You will lead on supporter stewardship and tiering to ensure our supporters are well supported by the Central Fundraising Team throughout their fundraising journey. Your role will include taking the lead on data processes such as the BACs process, drafting different engaging stewardship content, keep our fundraising materials up to date and lead on training sessions within the Central Fundraising Team and with other teams for sharing best practice. 

You will work closely with our network of 12 home-based Regional Fundraising Officers (RFOs), as well as Sporting Team and Corporate Teams. You will be the first point of contact for the majority of our DIY supporters and will offer first-class stewardship to ensure our fundraisers feel well-supported before, during and after their fundraising plans.

You will also work very closely with the Data, Supporter Care team, Finance and other key stakeholders within ARUK to ensure SLF processes and procedures are fit for purpose and completed in a timely manner and that our supporters are delighted with the management and stewardship they receive across the teams.

Main duties and responsibilities of the role:

· Be a helpful and informed first point of contact for many supporters getting in touch with the Supporter Led Fundraising (SLF) team for the first time.

· Build first-class and long-term relationships through telephone calls and emails with our supporters to ensure they have the best fundraising experience at Alzheimer’s Research UK.

· Provide central stewardship support to a remote-based team of Regional Fundraising Officers (RFOs) to ensure effective delivery of the SLF strategy and budget.

· Support the Sporting Events Team with recruitment and stewardship of events. 

· Lead on supporter stewardship journey by drafting various engaging stewardship materials, reviewing our fundraising resources and lead on training sessions for other teams for best practices.

· Support and assist in the monthly reconciliation of income coding for the wider SLF teams.

· Support the development of new procedures and embedding the new CRM.

· Work with our Corporate Teams to effectively steward our partner companies.

· Ensure consistent cross-working to identify potential opportunities in current and prospective supporters for long lasting relationships across all teams.

· Attend a variety of events to engage with and cheer on supporters including golf days, regional events and sporting events.

Administrative Support

· Process material requests from fundraising supporters, offering appropriate support while considering charity cost.

· Provide further support to the RFOs where necessary including mass printing, franking, t-shirt printing, booking couriers and personalising thank you letters and certificates.

· Provide additional support on Ad Hoc campaigns such as Facebook challenges, virtual fundraising challenges and other national corporate campaigns.

· Ensure clear, consistent and up to date fundraising data management including adding new contacts to the fundraising database, accurately recording and maintaining supporter details, monitoring and tracking supporter income and making sure supporters are appropriately thanked in a timely manner.

· Lead on and be responsible for specific fundraising processes e.g. responsible for coding and reconciling all SLF BACs payments and coding Paypal donations. Reviewing, updating and training others on these processes when necessary.

· Ensure all communications are in line with GDPR policies.

· Become the organised Central coordinator for SLF-wide activities and procedures e.g contactless machines.

Spotting Potential

· As the central point of contact for the SLF team, you will spot opportunities to build networks among our fundraising community and flag these to the relevant members of the team.

· Identify and research potential community group and business partnerships for SLF teams.

· Use data reports to spot fundraising trends and identify opportunities, making a judgement on where to flag to the relevant teams to ensure accurate income coding and stewardship.

· Help spot opportunities and contact supporters as part of our re-engagement process to encourage repeat fundraising.

· Effectively communicate ARUK’s Gifts In Will messages to supporters where appropriate.

Collaboration

· Become involved in a Fundraising Resources Review Project Group, adding creative insight and keeping our fundraising resources updated for supporters.

· Work closely with the Corporate and Philanthropy team to lead on income processes such as CAFAmerica, to ensure appropriate donation restrictions are implemented.

· Work closely with other teams to locate missing income and ensuring correct coding is implemented to make certain of accurate reporting.

· Work with our Supporters and Families Team by sharing fundraiser stories to maximise potential publicity.

· Work closely with the Communications team to maximise potential publicity and acknowledgement for fundraising supporters and their events, including content for the charity’s social media channels.

· Be the main SLF contact for the Supporter Care team, updating them on fundraising products and events to ensure they have all the information they need to support first contact.

What we are looking for:

· Good knowledge of Word, Excel, and Outlook.

· Experience working on CRM systems with data processes

· Experience working in a customer service role.

· Telephony skills to new and warm individuals.

· Creating engaging and exciting content to engage with supporters.

· Excellent written and verbal communication skills.

· Good organisational skills.

· Able to multitask and prioritise appropriately.

· Able to manage a busy and varied workload

· Excellent attention to detail

· Relationship building with internal and external stakeholders

· Able to deliver a first-class stewardship journey

· Warm, friendly and personable.

· A professional and hardworking team player with a positive and collaborative work ethic.

· A willingness to learn and adapt to processes.

· To be agile, flexible and understanding that work priorities may change at short notice due to the nature of fundraising.

· Flexibility to work unsociable hours and willingness to travel independently when required

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £29,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 6th April 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.

We were also listed in the prestigious Best Companies lists:

· 18th in the 100 Best Large Companies to Work For in the UK.

· 10th in the 50 Best Companies to Work For in the East of England.

· 2nd in the 30 Best Companies to Work For in the Charity Sector.

In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.

In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.

In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge. 

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

We’re recruiting a Youth Development Officer to work as part of a team to deliver The King’s Trust Team Programme in Wigan.

At Groundwork we believe that every young person should have the chance to embrace exciting opportunities. We help 16 to 25-year-olds who are unemployed or struggling to transform their lives. Many of the young people we help are in, or leaving, care. They may be facing issues such as homelessness, suffering with their mental health or have been in trouble with the police.

Our programmes give young people the practical and financial support they need to stabilise their lives. We help them develop key skills while boosting their confidence and motivation to enable them to reach their full potential.

Transform Lives: – Working as part of our team you’ll empower disadvantaged young people, helping them to create some stability in their lives, develop key skills and build their confidence.
Support communities: – You’ll be collaborating with partner agencies and community organisations to make a significant contribution to the local community.

The King’s Trust Team Programme recruits and runs regular 12-week personal development programmes for young people aged 16-25 for the chance to gain new skills, earn a qualification and meet like-minded people. Here at Groundwork we have been delivering The King’s Trust Team Programme in Wigan and Leigh for 25 years and the key aspects of the programme are:

>Taking on group community project, making a positive difference to the local community.
>Taking part in an action-packed residential trip
>Two weeks’ work experience
>Develop your English and Maths skills
>Developing interview and CV skills to ensure confidence is sky-high when participants are ready to take the next step.

This role requires a clear Enhanced DBS check.

How To Apply
For the full job description and person specification and details on how to apply, please visit our website. 

Welfare Rights Adviser & Triage Officer

Salary £32,445 per annum ( £19,467 pro rata for part time) - subject to skills and experience 

Hours of work 22.5 hours a week over three days (initially a 3 month temporary contract). Hybrid working for the foreseeable future with regular attendance to the office at least 2 days a week at Royal Free Charity, The Pears Building, Pond Street, London, NW3 2PP and Royal Free Hospital- Support Hub.

Our vision

Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 17,000 staff of the RFL and their two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals and more than 30 NHS services.

What we do

Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care. Our volunteering, support hub, and complementary therapy teams enhance the hospital journey for all patients – whether they live locally or come from further away to access the trust’s specialist services. Our support of the RFL workforce enables staff to perform at their very best. Spanning individual professional development and training through to organisation-wide interventions, our initiatives bolster employee resilience and mental health so staff can achieve the best outcomes for patients. We fund ground-breaking research with the potential to change people’s lives, whether it’s through our grants programme or delivering major capital funding appeals.

Our approach

We are a solution-focused strategic partner to the RFL, helping our hospitals to go further and faster than the NHS could do alone. We believe funding decisions should be made based on strategic priority and impact, with a strong focus on co-production.

The Royal Free Charity (the charity) invests in:

- enhanced support for patients

- vital support for our staff

- ground-breaking research and innovation

- cutting-edge medical equipment

The generosity of our donors, fundraisers and volunteers enables us to do this.

The charity, which employs over 90 people, is working towards becoming an employer of choice.

The role

The welfare rights adviser & triage officer will report to the welfare rights supervisor.

Welfare and benefits casework (approximately 50% of the role) and Triage officer (approximately 50% of the role).

In this role, you will triage all referrals we get into the Support hub and take a small number on as casework.

You will be supporting people affected by long term health issues with financial challenges, supporting with benefit and housing advice, and referring on for further support where appropriate. 

The team

The support hub department is here to support people affected by long term health conditions (patients and carers), to help them with the practicalities of living with a chronic condition; to improve wellbeing and quality of life. 

We are here to transform patient experience and staff experience and change lives for the better.

We aim to play our part in addressing inequalities in health, through supporting with the wider determinants of health (e.g., finances, housing); areas which can have a direct impact on someone’s health outcomes and recovery. Through doing this, we support the NHS and Royal Free London NHS Foundation Trust staff, stepping in where they may not have the time or expertise.

Principal accountabilities / responsibilities: -

Welfare and benefits casework (approximately 50% of the role) and Triage officer (approximately 50% of the role)

Triaging:

· To provide an efficient and effective system to support referrals and enquiries into the support hub welfare rights advice service.

· To assess eligibility of referrals and enquiries, according to set criteria

· To triage referrals into the service (usually patients referred from Royal Free Hospital clinicians), assessing individual situation and level of need).

· Offering one-off advice based on circumstance, providing accurate, up to date information

· To allocate those with the highest level of need for ongoing case work to an adviser

· To develop and maintain effective working relationships and referral systems, with a broad range of service providers.

· To refer or signpost people to other services where required 

· Establishing trust, effectively responding to clients going through challenging times. 

· Making sense of information, using your skills as an adviser to establish where and how help is needed for each individual.

· Give value to the resources of the client who is accessing support, helping to focus on a positive client journey.

· A small number of those that you triage, you will take as casework.

Welfare and benefits casework

· To provide welfare rights advice and casework for people affected by long-term health conditions, including inpatients, outpatients, and carers.

· To work two days per week on site, mainly based at the Royal Free Hospital or the Royal Free Charity officer

· To provide advice and support on welfare benefits, housing matters (that do not require a solicitor), and non-FCA regulated debts.

· To check whether clients are in receipt of all the benefits they are entitled to and help them claim relevant benefits.

· To help clients understand benefit decisions and challenge them (where appropriate) by way of mandatory reconsiderations and appeals.

· To help clients ensure they keep to their responsibilities in respect of their benefit claims, for example by notifying any relevant changes of circumstances.

· To refer or signpost clients to other agencies or departments as appropriate, e.g., housing solicitors; community care cases involving social services and NHS duties, FCA-regulated debt and immigration services.

· To signpost or refer to other services that might be valuable to a client such as condition specific charities, mental health support, or offerings in the local community that would improve their health and wellbeing.

· As part of this role, there may be some advice given to NHS staff.

· There may also be some involvement in new advice projects

Working with others

· To provide a combination of face-to-face and telephone appointments.

· To ensure that people accessing the service feel welcomed, valued, and understood.

· To provide first class customer service to all enquiries, including staff, patients, and carers of the Royal Free London

· To effectively support RFL hospital staff, feeding back to referrers, and focusing on building positive relationships across the Trust.

· To engage effectively with casework supervision, including by keeping accurate, up-to-date records on the case management system and following internal team processes

· To work with the support hub team members, offering peer support, sharing learnings, and participating in team meetings

· To build effective working relationships with staff in other departments of the Charity

· To build good working relationships with other relevant organisations, and to liaise and establish contact with relevant national and local agencies and services.

· To maintain up-to-date knowledge of external agencies and changes in legislation, policies and practices and adapt and share this information as appropriate.

· Safeguarding – to be aware of your duty to protect individuals to live free from abuse, harm and neglect, and to follow correct internal policies and procedures where you have concerns for an individual.

Administration

· To provide a high-quality service that is personal, responsive and sensitive, ensuring confidentiality and adhering to the Data Protection Act 2018 and GDPR.

· To maintain case records for all client contact, to enable the continuity of casework, ensuring an accurate and up to date case work system, using our case management system ‘Advice Pro’, following the advice team processes and keeping to the ‘terms of service’ we send to clients.

· To maintain the diary for booking appointments and follow-up actions, using the case management system.

· To respond to phone and email enquiries from clients and third parties, in a timely manner.

Person Specification

Qualifications

· CSE/GCSE in Maths and English or equivalent

Experience

• Extensive experience working in a welfare-rights related role and independently (Essential).
• Managing your own case load, supporting people with a range of welfare issues including benefits (applications, mandatory reconsiderations, appeals) and housing issues.  (Essential).
• Experience of working with people affected by long term health conditions would be beneficial, as well as an understanding of the issues and challenges they face.
• To have experience using a case management system; proficiency with Advice Pro would be advantageous.

· Not for profit or NHS experience would be helpful.

Skills & knowledge

• Up-to-date knowledge of welfare benefits and rights, housing and debt (considering what matters must be referred on)
• To have excellent communication skills, including: 
  • Outstanding listening skills
  • Effective verbal skills, while adapting your approach to different audiences
  • Excellent written skills
• The ability to empathise and support people going through difficult times
• To be able to deliver a high quality of customer service to agreed timescales; and
• To be highly proficient in carrying out independent and varied case work
• Excellent IT skills, including a thorough knowledge of Microsoft Office (Word, Excel, PowerPoint and Outlook).
• To have an outstanding eye for detail and accuracy.

· The ability to prioritise, organise and manage workload effectively whilst dealing with unplanned interruptions.

• Awareness of other pathways and services available to signpost or refer people.
• To have excellent numeracy, literacy, and administrative skills.
• To be willing to continue updating own knowledge and skills, including learning of new systems where required. 
• To be self-confident and willing to take responsibility.
• Gaining insight from your role to inform the RFC’s contribution to national conversations.

· Able to deal with sensitive information in a confidential and professional manner.

· Understanding of the role of health and social care services and pathways would be helpful

Benefits:

Core benefits

· 25 days of paid holiday, plus three-day office closure rest period between Christmas and New Year, and UK bank holidays. This increases to 30 days leave after five completed years of continuous employment (all leave is pro rata for part time employees).

· A contributory pension scheme, where we match your 4% contribution towards your pension. If you choose to increase your payments into your pension scheme, we’ll match your contribution up to 9%.

· A sick pay package that offers one month’s full pay and one month’s half pay in any 12-month period if you’ve been with us for less than two years. This rises to two months’ full pay and two months’ half pay in any 12-month period after two years of continuous employment.

· Occupational maternity pay and paternity pay packages that provide more generous support than statutory pay alone.

· A flexible working policy to support our employees’ work/life balance.

Support for your financial wellbeing

As a member of the Royal Free family, you’ll be entitled to benefit from:

· Expert financial advice from our financial partner, the London Credit Union

· Savings on purchases with the Blue Light Card

· Our Death in Service benefit

Support for your health and wellbeing

· Subsidised gym, pool and classes at our Rec Club in Hampstead

· Secure bicycle parking and shower facilities at our Hampstead site

· Fortnightly guided meditation

· Free massage therapy from our complementary therapy team

· Menopause peer support group

· Employee Assistance Programme offering 24-hour access to free confidential advice and support on work and personal issues.

The recruitment process

To apply for this post send your:

• CV (please include your last employer and dates of employment)
• Cover letter addressing how you meet the criteria set out in the job description and person specification. 

Please note, that applications submitted without a cover letter may not be considered for this role.

Closing date for application: Thursday 10 April 2025, midnight

Interview date: Tuesday 22 April 2025/Wednesday 23 April 2025

Please kindly note that we may close the job advert before the closing date if we receive a large volume of applications.

- You must be eligible to work in the UK

We are happy to consider any reasonable adjustments that candidates may require during the recruitment process. 

As an equal opportunities’ employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Royal Free Charity and act in line with our values of dedication, innovation, partnership, energy and respect

This is a unique opportunity to lead a globally respected organisation dedicated to preserving and enhancing the city's World Heritage Site while promoting its positive role in a dynamic, living city.

Reporting to the Board of Trustees, the Director will be responsible for providing visionary leadership, fostering a collaborative and inclusive organisational culture, ensuring financial sustainability, effective governance and the successful delivery of strategic objectives. They will serve as the primary spokesperson for the World Heritage Site, building strong relationships with key stakeholders.

The successful candidate will bring experience in the culture or heritage sectors, strong communication and interpersonal skills, financial and fundraising knowledge, and a passion for Edinburgh’s historic environment. 

This role presents a chance to make a lasting impact on one of the world's most celebrated World Heritage Sites. 

Salary: £33,000-£45,000 per annum (dependent on experience) 

Location: Remote – UK based. Our offices are in Toynbee Hall, East London, but we welcome applicants from across the UK who do not wish to relocate. You should be willing to travel to our London office for team and project meetings up to six times per year. Project related travel costs will be reimbursed. 

Hours: Four or five days a week (flexible – minimum 28 hours / week). 

The Young Foundation supports a 4.5 day working week and staff work this, wherever possible (pro rata for those working less than a 35-hour week). 

Contract: Permanent, starting ASAP 

Benefits: 25 days annual leave plus three office closure days between Christmas and New Year. We also provide two wellbeing days per year. Staff are signed up to one of two pension schemes and a personalised wellbeing budget through Better Space. 

About The Young Foundation 

The Young Foundation is a national charity with a long history of innovating to create social change. We are a ‘think and do’ tank, working with people and communities to shape a fairer future, together. 

The UK’s public services are in acute crisis. Political trust is on the floor. The struggles people and communities face are many, and deeply knitted together. Consequently, our mental health is often poor, and our resilience weakened. We must be prepared to unravel and reweave for the common good. 

That requires working together in new ways, empowering radical acts of co-creation across communities, sectors and boundaries. For The Young Foundation, this is a moment to embody the spirit of our founder, Michael Young. To embrace collective effort and work collaboratively to show that, with the Power of Participation, we can redesign the social contract between people, communities, state and business to shape a fairer, greener future. 

About the role 

We are looking for an Innovation Practitioner.

Through our work, we connect with diverse partners to create collaborative spaces for learning and experimentation, to shape a fairer future together and achieve greater social impact. We work with communities, organisations, public systems, and private enterprise nationally, regionally, and locally. We draw on a range of systems change and innovation methods and practices to design and deliver an ambitious, progressive portfolio of work.

The successful applicant will design and deliver programmes for our clients that will support social impact and contribute to The Young Foundation’s mission to shape a fairer future, driving positive change and supporting collective action to improve people’s lives. We are looking for someone who has an interest in the role that business can play in supporting better outcomes for people and communities, and who has a good awareness of the tensions organisations face when balancing financial, environmental and social ambitions.

How to apply 

Please send the application form at the end of this job pack, and your CV to us on or before 11 April 2025 at 5pm. 

The two-stage selection process will consist of a first-stage virtual interview and final stage (in person) interview and task. Candidates will be advised if they have been invited to interview by 22 April 2025. 

First stage interviews are currently scheduled to take place between 28 April 2025 and 2 May 2025 via video-call and second round interviews will take place between 6 May 2025 and 9 May 2025 (likely in person in London). 

The Young Foundation is an equal opportunities employer and as part of our commitment to increasing the diversity of our team we actively encourage people from Black and Ethnic Minority or other under-represented groups to apply for this role. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. 

You must have the right to live and work in the UK. Applicants who require a work permit in order to take up employment will not be considered. 

Please complete our online Equality and Diversity Monitoring Form. This information will not be seen by the hiring manager or impact your application. 

Upon submitting your application, you will receive an automated response to say we have received your application. 

Please note that we review applications after the closing date and we regret that we will only be able to reply, and give feedback, to short-listed applicants.