Employment Support Jobs

Role Outline 

The Benefit and Entitlements Advocate (BEA) is an important position within Stay Safe East. The successful candidate will work closely with our Independent Disability Domestic Violence Advocates and Independent Victims’ Advocates, supporting disabled people who have been impacted by domestic abuse, sexual violence, hate crime and other forms of crime. You will also work collaboratively with the full-time Benefits and Entitlements Advocate.

The Benefits and Entitlements Advocate will provide support with financial empowerment, income maximisation and help with managing debt. Many of our clients experience economic abuse and it takes empathy and understanding to unpick the impacts.

You will work collaboratively with clients to carry out financial empowerment assessments; creating and delivering on action plans to meet their needs relating to income, budgeting and debt.

Are you an exceptional Social Care Leader?

As a manager in our supported living homes in across the Finchley and Barnet area, you’ll lead teams to provide personalized, person-centered care for people with learning disabilities and autism, helping them live fulfilling lives as active members of their communities.

You’ll also be part of a team of CQC Registered Managers working collaboratively to achieve excellence across our Good-rated locations. You will be leading teams to provide excellent, person centred support to people with a learning disability or autism living in their own homes, enabling them to lead their lives in ways that make sense to them.

Does this sound like feedback you would like to receive?

Relatives told us; "The staff are absolutely amazing, there's not one thing I can say bad about them",

"I am more than satisfied, my relative is treated like a queen",

"We find without exception that the staff are totally caring" and,

"I think they do a brilliant job; they are very kind and caring."

*Taken from our most recent CQC report.

As one of the largest support providers in the UK for people with a learning disability or autism, we have a nationally recognised award-winning development programmes and qualification sponsorships, providing excellent learning and development opportunities across the organisation. We value and support career development, look at our Managing Director who started as a relief Support Worker!

If you are an experienced social care manager who is committed to having a positive impact on the lives of the people we support and you can demonstrate a commitment to our values, we would love to hear from you.

You will need to demonstrate the following:

• Knowledge and understanding of CQC regulations
• Experience of managing a team, setting objectives and ensuring goals are met 
• Experience in delivering outcomes in line with care and support contracts 
• Experience in supporting people with a learning disability and/or autism
• Completed, or be willing to undertake, a relevant Management Development training/professional qualification.
• Experience of day-to-day budget responsibility, ensuring the maintenance of administration and finance procedures.
• Experience of day-to-day management of support team(s) (recruitment, shift planning, managing attendance, people management, health, and safety etc.)

Further details on the Person Specification for this role can be found in the attached document.

Your rewards

In return for your hard work and dedication, we offer ongoing development opportunities and the strongest possible prospects, plus a range of great benefits including: 

• Up to 35 days’ annual leave entitlement (including bank holidays)
• Staff discount shopping scheme ‘Rewarding Dimensions’
• We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday. 
• Employee Assistance Programme 
• Pension scheme
• Long Service Awards
• Qualification scheme
• Employee recognition scheme 'Inspiring People' 
• Discounted health and dental cover 
• Life Assurance 
• Bike to Work Scheme 
• Season Ticket Loan

Apply now

• An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions.
• We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
• As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
• As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 030 030 391 50.
• We now have British Sign Language (BSL) translated videos for all of our recruitment communications.

Senior Legacy & In Memory Direct Marketing Officer

Battersea is here for every dog and cat, and has been since 1860. Our multiple award-winning Income Generation department raises around 60% of the Charity’s total income, allowing us to continue to grow to make sure we can be here for every cat and dog, now and in the future.

We are looking for someone to join our team as a Senior Legacy & In Memory Direct Marketing Officer on a fixed term basis, to deliver Battersea’s Legacy and In Memory marketing and fundraising programme by independently managing multi-channel direct and wider marketing campaigns to recruit and attract new Legacy and In Memory donors.

The ideal candidate would have experience planning, implementing and evaluating direct marketing campaigns across a range of media channels, the ability to analyse results of campaigns and a passion for helping dogs and cats.

Please note that this is a 6-month fixed term contract.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.

By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 5th December 2024
Interview date(s): 11th / 12th December 2024 (1st round); 18th / 19th December 2024 (2nd round) 

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

The Communications and Information Officer is responsible for our external communications, our social media channels, and maintaining and managing our website. Working mainly with colleagues from the Sector Support and Grants team initially, to raise awareness about the impact of our work as well as the work of the legal advice charities we support. The role will also support Events and Fundraising team to achieve greater participation in our fundraising events, and better engagement with supporters across the legal sector. The role holder will help to create and implement a sustainable communications plan and social media strategy, generating innovative content to grow our online presence and increase engagement.

We are looking for someone who is passionate about access to justice and enthusiasm for our work and commitment to social justice and equal opportunities for all.  You will bring excellent digital skills; experience in a communications and marketing, public relations and/or digital role; and a proven ability to effectively write and edit copy for different audiences.

Main duties and responsibilities

• Creating contents and planning communications
• Website management
• Social media management
• Events and fundraising
• Contact management system management
• Public relations
• Data protection

Person specification, essential criteria

• Enthusiasm for the cause and our work; commitment to social justice and equal opportunities for all
• Excellent digital skills, including experience of content management systems such as WordPress
• Experience in a communications and marketing, public relations and/or digital role and understanding of organisational branding
• Proven ability to effectively write and edit copy for different audiences
•  Confidence with IT including Microsoft Office suite
• Excellent proofreading, copywriting and editing skills
• Proven ability to communicate with a wide range of people and to liaise effectively with other organisations
• Excellent attention to detail
• Good eye for design and some experience with design software such as Canva or InDesign
• Ability to work well under pressure; strong organisational skills to work in a busy environment with competing demands
• Highly motivated, with ability to work on own initiative as part of a small team
•  Flexibility and willingness to learn new skills; professional, reliable and responsible
•  Ability to occasionally work outside office hours as required (with time off in lieu), particularly in the build-up to events, on the days of events and in other busy periods
•  A positive attitude to problem-solving and finding new solutions

Benefits

• 25 days of annual leave, increasing to a maximum of 31 days with the numbers of years in the organisation (pro-rata for part time) plus bank holidays (pro-rata for part time)
• Hybrid working
• Flexible working options
• Employee Assistance Programme
• Contribution to pension scheme (5% employer, minimum 3% employee)
• Continuing personal development opportunities
• Enhanced maternity/adoption and paternity leave pay

Please see attached Recruitment Pack for more details and specifications about the role.

Position: Digital Services Product Manager
Type: Full-time (35 hours a week), permanent
Location: Office-based in London with the flexibility to work remotely
Salary: £43,342* per annum plus excellent benefits 
Salary Band and Job Family: Band 3, Profession / Technical

*You will start at our entry point salary of £43,342 per annum, increasing to £46,051 after 6 months service and satisfactory performance and to £48,760 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.  

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus. 

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award-winning support and information. 

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.  

About this job 

We’re looking for a passionate and dedicated product manager to lead the strategic development of our digital services products. 

Our digital services provide support and information to thousands of people living with multiple sclerosis (MS). You’ll be joining us at an exciting stage of our digital programme as we transform the way we engage with people affected by MS. 

You’ll play a pivotal role in driving evolution and improvement. This will include working with our existing products including our forum, webchat, symptom management tools and logged-in area of our website.

But you’ll also be leading efforts to conceptualise, design, build and implement new digital products that cater to the ever-evolving needs of our community.

We’re looking for the successful candidate to have proven experience in areas such as:

• Using a clearly defined digital project management methodology.

• Developing and executing product strategies and roadmaps.

• Overseeing the product development lifecycle. 

• Maintaining the highest quality, compliance and accessibility standards. 

• Collaborative working with cross-organisational stakeholders 

You’ll have meticulous planning skills, be results and delivery focussed and bring a creative energy that nurtures innovation in those around you. 

This is a fantastic opportunity to be part of a supportive and vibrant team who are dedicated to making a difference for people with MS.

Closing date for applications: 9:00 on Monday 9 December 2024

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Are you organised, persistent and able to manage and progress different tasks in a busy environment? Would you like to use your skills to ensure that those who are struggling financially get the help that they need? If that sounds like you, we might have a place for you at Ealing Foodbank.

We believe anyone in our community should have enough to feed themselves and their family. That’s why we provide three days’ nutritionally balanced emergency food to local people who are referred to us in crisis. We also offer additional advice and support to help people address the underlying issues.

Our work is made possible by a group of amazing volunteers and a small staff team. As Operations and Logistics Manager you will make sure there is enough food in our warehouse and that this food is distributed to our centres. Most day you will work from our office to make sure everything runs smoothly. You will also work from our warehouse on busy day to support our warehouse volunteers.

Role: Operations and Logistics Manager

Responsible to: Ealing Foodbank Manager

Based at: Warehouse (currently Hanwell) and office (currently West Ealing)

Salary: £35,000 per year (FTE)

Hours: 30 hours a week, spread over 5 days (+ occasional weekend days)

Annual Leave: 6 weeks a year + bank holidays

To apply: Please fill in the attached application form, no CVs.

Closing date: Monday 9 December 5pm
Please note, we're actively reviewing applications and interviews will be held on a rolling basis.

Responsibilities
Obtaining, managing, safekeeping and distributing the Food and Supplies necessary to ensure the smooth running of the warehouse and client centres. This includes stock management; procurement; running our warehouse together with our volunteers; arranging transport; liaising with client centres; managing staff and volunteers and arrange food collections and drives.

Please find the full job description attached. 

Requirements
This job is for you if:

• You are able to work independently as well as in a team
• You have excellent processing skills and are a good organiser
• You are able to lead a team
• You have excellent problem solving skills
• You have a heart for people and would love to work behing the scenes to support those who are facing difficulties

Ealing Foodbank is a Christian organisation. The post holder will need to be able to be comfortable with and respectful of the Christian basis of the organisation.

Please find the full Person Specification attached.

Here at Rainbows Children’s Hospice, we provide specialist palliative care and end-of-life support to over 750 Babies, Children, and Young People living with life-limiting and life-threatening conditions, as well as approximately 3,000 people, including families, siblings, and carers, across the East Midlands. Simply put, we’re here to brighten short lives and support families, wherever they are.

We are seeking a Trusts and Foundations Fundraiser to join our passionate and dedicated fundraising team. Your role will be pivotal in securing vital funds for the hospice by developing and maintaining meaningful, positive relationships with grant-making organisations and individual supporters. You will research and apply to appropriate trusts and foundations while leading the identification of new grant opportunities.

Hours of work: This role is 37.5 hours per week Monday to Friday with the very occasional evening or weekend for Events.

Location of work: Hybrid, home-based or hospice-based (an initial hospice-based period is required for onboarding and familiarisation with the team and our mission).

About the role

Some of the key responsibilities include (but not limited to):

· Clearly communicating the charity’s funding needs to potential funders through high-quality funding applications, face-to-face meetings, and other communications.

· Building strong, long-term relationships with funders through regular updates, written feedback, and networking opportunities.

· Conducting in-depth research to identify funding needs, particularly for core income, and collaborating with Rainbows care team leaders on funding requirements.

· Producing high-quality reports for funders to demonstrate the impact of their contributions and nurture ongoing support.

· Further responsibilities in the role of a Trusts and Foundations Fundraiser at Rainbows Hospice, can be found by downloading the Job Description.

Requirements

· Experience: Proven success in trusts or major gift fundraising.

· Relationship Building: Skilled in developing relationships and securing funds from trusts, foundations, or individual donors.

· Communication Skills: Exceptional written and verbal communication with the ability to tailor messaging for different audiences.

· Attention to Detail: High levels of accuracy, consistency, and meticulous attention to detail.

· Motivation: Self-starter with initiative and the ability to work independently.

· Further requirements can be found by downloading the Person Specification.

Our Benefits include:

• Free onsite parking at the Hospice, Lark Rise, Loughborough.

• Hybrid, Home or Hospice working location (Need to be in the Hospice to start with).

• Eligibility to join blue light card discount scheme.

• Bupa Cashback plan.

• Life Assurance.

• 27 days holiday plus bank holidays.

• Access to occupational health.

• Contributory pension scheme or Salary Sacrifice Pension Scheme.

• Affordable meals at the Hospice, Lark Rise, Loughborough.

• Free Tea, Coffee and Fruit whilst at the Hospice

• Free access to Health Assured employee assistance programme

• Wellbeing support and access to Mental Health First Aiders

• Unofficial benefits: Fun events like Total Wipe Out, All staff away days, Guest visitors

If you are passionate about making a difference and have the skills and experience to excel in this role, we’d love to hear from you!

This role is subject to an Enhanced DBS (Disclosure and barring Service Check) and pre-employment checks.

At Ambitious about Autism, we're currently looking for a New Business Partner to join our team.

You'll work closely with the Head of Employability, Skills and Training within the National Services department to develop, shape and grow our offer. We are looking for a commercially minded individual who can build our income generation pathway within National Services.

We have been working with employers, schools and higher education institutes for several years in the development of our Employ Autism programme, providing training and consultancy for employers and education providers as well as paid work experience for autistic young people. We are at an exciting time where we have a mixture of existing offers (training and consultancy and Employ Autism) as well as new products ready to launch, including, Autism Confidence, e-learning and our Careers Education Framework.

You'll secure income from employers, providers and partners for our Employability and Training team through our Employ Autism programme, developing and implementing a sales plan to secure new long-term strategic partnerships with nationwide businesses.

We are looking for someone who has:

• Sales, new business and/or experience of managing multiple client relationships.
• A demonstrable track record of working successfully with businesses in a development capacity to acquire and maximise relationships.
• Good knowledge of the commercial sector and employability/training services.
• Excellent presentation skills to engage a range of internal/external stakeholders.

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

The Role: The successful candidate will be working with adults in a residential setting delivering assessments, group sessions and one-to-one therapy to those admitted to the service. The post holder will offer an intensive, abstinent-based programme with high levels of group therapy and a strong emphasis on aftercare support. The role will include facilitating specialist psycho-educational groups, 12 step, relapse prevention therapeutic groups and individual counselling sessions.

You will work closely with our Supported Housing team and be required to participate in regular team meetings. You will also be required to liaise with external agencies and work creatively to provide the most appropriate treatment plans for clients with complex needs. You may be required to cover occasional evening Aftercare groups.

Main Responsibilities

• Undertake assessments of people entering the service through various referral sources.
• Develop, facilitate, and review a group work programme that meets the needs of our clients. These might include dual diagnosis, trauma, cross-addiction, criminal justice issues and various types of substance use.
• Provide a holistic package of care to individuals which meets their needs and includes working with colleagues across other teams to help residents with diversionary activities, employment, training, and education.
• Work with the Supported Housing team to ensure residents are safe, secure, and maintain their tenancies and are prepared to move onto independent living.
• Provide a range of one-to-one interventions that might include MI, person-centered care, CBT, DBT and trauma work.
• Manage a caseload of individuals with a wide spectrum of needs.
• Assist residents to understand the effects and benefits of any medication prescribed for them and the importance of complying with treatment regimes. This might include liaising with pharmacists, doctors, and psychiatrists for monitoring purposes.
• Provide psychoeducation to raise awareness and understanding of substances and their effects.
• Provide onward referral and liaison with wrap-around support within SCT to enable our residents to achieve social integration and personal development.

Are you passionate about fashion or furniture and want to make a difference through your work? We are looking for a dynamic and experienced Store Manager to join our team, focusing on driving sales while supporting our charitable mission.

About the Role:

As the Flagship Store Manager, you will play a key role in supporting our Retail Manager to maximise sales and ensure the smooth operation of our retail business. You’ll be part of an enthusiastic Retail team that values collaboration, innovation, and a shared commitment to positive change.

Key Responsibilities:

• Assist the Retail Manager in achieving sales targets and operational goals.
• Lead, inspire, and manage a dedicated team, including staff and volunteers.
• Ensure exceptional customer service and a welcoming store environment.
• Manage inventory, merchandising, and store presentation to align with brand standards.
• Oversee daily store operations, including cash handling, reporting, and compliance.
• Contribute to marketing initiatives and community engagement efforts.

About You:

• Experience: Previous experience in a store management role within the fashion or furniture industry is essential.
• Skills: Strong leadership skills with proven line management experience. Experience managing volunteers is highly desirable.
• Attitude: Positive, proactive, and passionate about driving change. A “can-do” attitude and optimism for the future are a must.
• Passion: Enthusiasm for fashion, furniture, and making a positive impact through charity-focused work.

Why Join Us?

• Training: Additional training and development opportunities will be provided.
• Team: Join a friendly and supportive team that is dedicated to making a difference.
• Impact: Be part of a company that values its people and their contributions to both business and community.

If you’re ready to take the next step in your career and share our passion for fashion and positive change, we’d love to hear from you!

How to Apply:

Please submit your CV and a cover letter explaining why you would be a great fit for this role.

Are you passionate about making sure people get the support they need to transform their lives? Are you motivated to facilitate peer support for people affected by spinal cord injury?

If so, Back Up could offer you an inspiring and fulfilling role making a significant difference to the lives of people affected by spinal cord injuries.

About the role:

When a person or their family member sustains a spinal cord injury it is a life changing experience. They can feel very isolated and that no one understands what they’re going through.

Back Up’s mentoring service is there to help. We know that peer support can have a life changing impact and our Mentoring Team are the ones who can facilitate this through matching them with a suitable mentor who will be able to support them over a series of phone calls to reach their goals. The Mentoring Team Leader leads the team through providing excellent line management and driving the delivery of the team’s business plans to empower the team to ultimately support more people affected by spinal cord injury

In addition to leading the team, a Mentoring Team Lead will assist in creating mentoring relationships and support mentors and mentees as appropriate, assess mentee suitability and provide support in the process of identifying, recruiting and training new mentors.

A Mentoring Team Lead will be motivated to achieve the aims, targets and milestones that have been set in terms of making quality matches and will be comfortable and efficient with data management and GDPR compliance.

Lived experience is an advantage; but most important is your sharing our commitment to transform the lives of everyone affected by spinal cord injury.

For full details please see our role description.

About us:

At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.

Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people.

At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal injuries.

In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.

Location:

· Home or office based, but with occasional travel around the UK as required.

· Occasional visits to the Back Up office in Wandsworth, London and surrounding area.

How to apply

Please apply by emailing recruitment @ backuptrust . org . uk by midday on Friday 6th December with:

· A CV detailing salary information for your most recent post and two referees, one of whom should be your present or most recent employer. We will contact them after interview.

· A (maximum) two side A4 supporting statement, saying why you want the job and explaining how you meet the criteria in the job description.. This statement is crucial; CVs alone will not be accepted.

· A completed equal opportunities form. This form will be kept separate from your application, and not viewed by the recruiting manager. It is used to help us assess the diversity of our applicants to ensure our processes are fair to all. It is optional to fill in but it will help us improve and maintain high standards.

We will acknowledge receipt of your application, and then let you know if you are to be invited to interview.  First interviews will be held from the week beginning Monday 9th December 2024.  If you cannot make any of those dates, please indicate this when you apply. 

What will the process involve?

The process will involve at least one interview round which will be either in person or online. There will be a panel interviewing you and you may be asked to complete a task beforehand to present to the panel. If you need any support or adjustment to the recruitment process at any step, do please ask and we’d be pleased to work with you to put these in place so that you can perform to the best of your abilities throughout the process and demonstrate your suitability for the role.  Please email recruitment @ backuptrust . org . uk.

Guaranteed Interview Scheme

As a ‘Disability Confident’ employer we are committed to the inclusion of candidates and employees with disabilities. If you have a disability and meet the minimum criteria of the role, set out as essential criteria in the job description, we will invite you to interview. Please let us know if you would qualify and want to take advantage of this scheme by emailing: recruitment @ backuptrust . org . uk.

Don’t meet every single requirement?

At Back Up we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every criteria in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles at Back Up.

People & Culture Advisor

GENERAL FUNCTION: 

The People and Culture Advisor will be instrumental in delivering efficient, timely and effective HR support and advice to employees, managers and leadership throughout the company. The role will be crucial in ensuring consistent and effective application of HR policies, procedures, and initiatives, thus having a positive contribution to a productive workplace.

General People & Culture Support:

· Acting as the primary point of contact for all IEU staff enquiries regarding policies, procedures, staff benefit, leave balances, and other general queries. 

· Supporting implementation of key P&C projects and facilitating ongoing process improvements.

· Support employee engagement initiatives, including recurring surveys and engagement sessions.

· Recommending new approaches, processes and procedures to effect continual improvements in efficiency of the People & Culture department and services performed.

· Remaining abreast of changes to UK specific legislation and Employment Law and communicating relevant changes to UK based staff in a timely manner. 

· Partnering with People & Culture Manager to deliver relevant training, ‘AMA’ sessions, and other initiatives as required.

· Coordinating P&C responses on behalf of IEU to internal and external audit requests.

· Supporting process and workflow development and data management within the Human Resources’ Information System as needed.

· Ensuring timely update of relevant databases, including group life cover, SMS Home Office system, and others

· Supporting, developing, and conducting staff trainings on People & Culture topics, policies, and processes

· Working closely with other members of the global People & Culture team to ensure the completion of standardized, efficient, streamlined People & Culture processes that supports a cohesive staff experience.

· Other duties as assigned by the People & Culture Manager

· In all duties, upholding Internews’ Core Values and demonstrate commitment to fostering a culture of Belonging, Dignity, and Justice. 

Employee Relations

· Providing first-level advice to employees, managers and leadership in line with UK employment law, best practice, internal policies and procedures and ACAS guidelines.

· Managing casework including, but not limited to: disciplinaries, grievances, absence reviews, flexible working requests, conflict resolution, redundancies, departmental changes, occupational health queries, performance improvement plans, etc.

· Producing and maintaining casework documentation, including Terms of Reference, minutes, notices, and follow-up correspondence.

· Escalating complex and/or unusual casework to People & Culture Manager.

· Providing coaching for managers on employee relations issues as requested.

· Ensuring all company policies remain up to date, periodically reviewing policies in order to implement relevant changes.

· Advising managers and leadership on the most appropriate casework steps, providing sound reasoning behind suggested options and clearly outlining potential risks.

· Maintain good working relations with all stakeholders, ensuring a discreet, diplomatic approach to Employee Relations issues as they arise.

· Maintaining excellent level of knowledge of current, recent and upcoming developments in UK employment law at a HR practitioner level.

· Managing all employee leave processes, including annual leave, sickness absence, maternity, paternity, adoption, TOIL, compassionate leave, etc.

· Escalating complex and/or unusual cases to People & Culture Manager

· Conducting exit interviews, identifying patterns and communicating to management in an aggregate form

· Producing periodic reports surrounding volume and nature of casework.

Payroll

· Processing timely updates of the payroll system records, including new joiners, leavers, student loan and salary sacrifice information and all variable changes.

· Ensuring all associated processes have been carried out in line with the supplier agreement and in good time.

· Serving as a liaison between the third-party payroll provider, P&C and Finance functions

· Producing all payroll related documentation including LoE changes, pay increases, maternity leave letters, deduction letters and other change letters as required.

· Generating a monthly pension report and timely uploading to the pension provider portal.

· Addressing all employee payroll and pay related enquiries.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

· Degree, preferably in Human Resources or a closely related field or minimum 5 years’ prior relevant experience.

· In possession of or working towards a CIPD Level 5 or higher

· Experience with Human Resources information systems

· Excellent communication and interpersonal skills, including written and verbal.

· Ability to independently manage casework in line with ACAS guidelines.

· Proven knowledge of UK employment law and best practice.

· Proven ability to handle confidential / sensitive information.

· Proven ability to successfully communicate and mediate with both management and staff.

· Ability to champion diversity, equity, and inclusion.

· Proven ability to successfully operate in multi-cultural environments.

Preferred:

· Fluency in a second language other than English, such as French or Arabic

· Experience of working in an International organization or NGO

PHYSICAL DEMANDS and WORK ENVIRONMENT:

The physical demands and work environment described here are representative of those that must be met or may be encountered by an employee performing the essential functions of this job. Reasonable adjustments may be made to enable individuals with disabilities to perform the essential functions.

Expected office hours are generally Monday through Friday from 09:00am to 5:30pm.

Vacancy Timeframe:

Deadline for applications: Wednesday, 11 December 2024

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

We’re looking for a senior officer to join our talented and ambitious brand marketing and planning team, to work on our marketing campaigns, to support  the brand strategy. It’s an exciting time to join the team, and Breast Cancer Now, as we invest in and develop our brand to deliver our ambition to be recognised as the place to turn for anything and everything to do with breast cancer. 

You’ll be responsible for growing brand awareness through planning, developing and delivering brand marketing campaigns to reach target audiences.  A key focus of the role will be to manage innovative brand marketing activity to create cut-through and inspire more people to engage with and support our vital work.

You’ll use your skills and experience to project manage marketing campaigns across a full range of paid and owned channels. You’ll collaborate with both in-house and external agencies to develop creative and media plans and monitor and report on campaign performance to drive maximum impact and value from our brand marketing investment.

About you

You’re a passionate marketer, with a can-do attitude and creative mind-set, always determined to deliver the very best. You’ll have excellent experience managing innovative and impact-driven marketing campaigns from start to finish that inspire and engage target audiences.

With experience across a full range of media channels, you’ll have a strong understanding of the creative development, production and media planning processes involved in delivering a multi-channel marketing campaign. As a collaborative individual with exceptional communication skills, you’ll be confident managing external agencies and suppliers, alongside internal stakeholders at all levels.

You’ll be used to working within a fast-paced team with competing deadlines by remaining calm under pressure and prioritising tasks effectively.

If this sounds like you, we’d love to hear from you!

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please email the Recruitment Team

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date: 9am on Monday 9 December 2024

We reserve the right to close this advert early due to the volume of applicants.

Interview date: Week commencing 16 December 2024

Job Description

We are seeking an IT Strategy and Transformation Lead to spearhead CARE International UK’s IT strategy and oversee transformative projects that modernise and optimise our technology infrastructure. This role is a 24 months fixed term contract (subject to extension). You will work closely with senior leadership to develop and implement a forward-looking IT strategy that supports our mission and long-term goals. You will lead initiatives such as cloud migration, system integration, and enhanced data security, ensuring our systems operate efficiently and securely. The successful candidate will possess a strategic vision, a solid understanding of IT risk management, and the ability to lead complex IT projects aligned with CARE’s global operations.

Why work for us?

At CARE International UK we affirm the dignity, potential and contribution of participants, donors, partners and staff. Our actions are consistent with our mission. We are honest and transparent in what we do and say and accept responsibility for our collective and individual actions. We work together effectively to serve the larger community. We constantly challenge ourselves to the highest levels of learning and performance to achieve greater impact.

About you

You are an accomplished IT leader with extensive experience in IT strategy and transformation, ideally within the not-for-profit sector. With a degree in Information Technology or a related field, and certifications in project management (e.g., PRINCE2, PMP) or cloud computing (e.g., Microsoft Azure), you bring the expertise needed to drive organisational efficiency and growth. Your project management skills, particularly in areas such as Azure migration and SharePoint implementation, are well-established, and you have a proven track record in integrating CRM, finance, and HR systems. Your leadership abilities, communication skills, and expertise in data protection and cybersecurity set you apart.

If you are passionate about making a meaningful impact through technology, we’d love to hear from you. Bring your expertise to CARE, where your skills can help drive positive change on a global scale.

About CARE

CARE International is one of the world’s leading humanitarian and development charities. We fight poverty and injustice in the world’s most vulnerable places.We save lives in disasters and conflicts. We stand with women, girls and their communities to achieve lasting change for a better future.

Safeguarding

CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy and our Code of Conduct. They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.

Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to:

- satisfactory references. CARE International UK participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

- appropriate criminal record checks (including a Bridger check). 

By submitting an application, the applicant confirms his/her understanding of these recruitment procedures.

Equality and Diversity 

We are committed to Equality and value Diversity.

We are a Disability Confident Employer and particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the role. If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please do get in touch by sending an email to the HR Team.

We also encourage people from Black, Asian or Minority Ethnic (BAME) backgrounds or LGBT+ to apply for roles at CARE International UK.

Please note that in compliance with the Immigration, Asylum and Nationality Act 2006, all job offers at Care International UK are conditional on eligibility to work in the UK

Closing date: 30 November 2024 at 11pm

Interview date: Week commencing 7 December 2024