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Director Of Operations And Business Development Jobs in Central London, Greater London

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Top job
Operation Smile UK, Battersea (Hybrid)
£39,000 - £45,000 per year
Seeking an experienced and talented acquisition fundraiser to join Operation Smile UK
Posted 3 days ago Quick Apply
Top job
South East London Mind, Lambeth (Hybrid)
£48,235 per year (based on a full-time salary, or pro rata dependent on agreed hours)
Seeking a Head of Services to lead on supporting and developing our existing mental health services in Lambeth & Southwark boroughs
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International Rescue Committee UK, EC2V, London (Hybrid)
£95,000 - £116,000 per year
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QCCA Ltd, NW5, London (On-site)
£50,000 - £55,000 per year pro-rata depending on experience + pension
Posted 1 day ago Quick Apply
Closing tomorrow
Single Homeless Project, London (Hybrid)
Starting at £45,510 and rising incrementally to £48,485 (pro rata)
We are looking for a dynamic and detail orientated leader to cover our Head of Learning and Development
Posted 1 week ago
Closing in 6 days
English Rural Housing Association, SW1P, London (Hybrid)
£55k - £60k (+ £5,200 car allowance per annum)
Posted 3 weeks ago
Trees for Cities, London (Hybrid)
Circa £55,000 per year
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Leadership Skills Foundation, Remote
£48,000 per year
As part of a strategic partnership with Sport England, this role will play a major role in activating a programme and leading the delivery.
Posted 4 days ago
Closing in 2 days
CHEM Trust, London (Hybrid)
£70,000 - £72,000 per year (pro rata to 0.8 is £56,000 - £57,600 )
Are you passionate about the environment? A qualified accountant with charity sector experience? Then you could be who we are looking for.
Posted 1 week ago
Closing in 7 days
Young Life International, Remote
£10,200 - £11,704 per year
Posted 3 weeks ago
C4WS Homeless Project, London (Hybrid)
£32,000 per year
Posted 3 days ago Quick Apply
Hammersmith, Fulham, Ealing and Hounslow Mind, London (Hybrid)
£70,000 per year (£42,000 pro rata)
Posted 1 week ago Quick Apply
Old Diorama Arts Centre, London (Hybrid)
£35,000 - £38,000 per year (0.4 pro rata, £14,000 – £15,200)
Posted 2 weeks ago
Page 3 of 5
Battersea, Greater London (Hybrid) 3.87 miles
£39,000 - £45,000 per year
Full-time
Permanent

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Operation Smile is a global nonprofit specialising in cleft surgery and care. We provide medical training, education and mentorship to surgical teams around the world, along with expertise, research and care through our staff and volunteers, working alongside local governments, nonprofits and health systems.

Join Operation Smile UK as our Senior Acquisition Manager and make a difference in the lives of children. We're searching for a fundraising professional with experience in acquiring new donors through a variety of fundraising channels including Door to Door (F2F), digital fundraising, DRTV, cold mailing and door drops. You'll be responsible for managing a £2.4 million budget and developing innovative strategies to increase individual cash and regular giving support.

Key Responsibilities

  • Manage and drive recruitment of regular givers and cash givers to grow income and supporter volumes, in a multi-channel programme including Door to Door (F2F), digital fundraising channels, DRTV, cold mailing and door drops.
  • Manage relationships with agency partners executing acquisition campaigns on behalf of Operation Smile UK for the betterment of the acquisition programme.
  • Lead and execute our door to door (F2F) programme with the goal of expanding this form of acquisition fundraising over the coming years.
  • Conduct a comprehensive evaluation of OSUK's digital acquisition fundraising program, including the performance of current agencies and consultants. Develop strategic recommendations and a future-focused plan that leverages the expertise of existing or new external partners.
  • Full campaign management and execution in line with prescribed deadlines. This includes briefing agencies, sourcing content, managing data, copy development, proofing, briefing stakeholders, training agents, developing campaign analysis and reporting, managing costs and invoice processing.
  • Monitor and report on budgets and assist in building future expenditure and income targets. Work as part of the Individual Giving team to reach strategic targets.
  • Work closely with the Communications & Digital team, and Individual Giving team to ensure campaigns are in line with brand standards and integrated seamlessly with supporter retention.
  • Work closely with the Individual Giving team to constantly refine the newly introduced ‘welcome programme’ aimed at transitioning new donors to retained donors and improving retention rate.
  • To work closely with the Senior Database Manager and agency partners to review direct marketing acquisition campaigns and ensure that information is used to maximise income for future campaigns.
  • Collaborate with the Senior Database Manager to develop and implement essential Power BI dashboards. Proactively request ad-hoc data analysis to track key acquisition metrics and inform strategic decision-making.
  • Introduce new acquisition channels and develop existing ones within KPIs to manage risk and keep fundraising up-to-date within evolving channels.
  • To ensure that campaigns are where possible integrated or co-ordinated thematically, creatively and/or by target audience to maximise impact.
  • To lead in the training of external agencies, effectively communicating the work of Operation Smile to key representatives.
  • Travel to meetings in the UK and overseas where necessary.

Staff Benefits

  • Hybrid Working (1-2 days per week at the UK Office)
  • Season Ticket Loan
  • 1-day additional holiday each year to a maximum of 30 days annual leave
  • Additional days off over the Christmas period
  • Cycle to Work Scheme
  • Enhanced maternity and sick pay benefits, subject to length of service
  • 6.1% employer pension contribution
  • Access to the Employee Assistance Programme, a confidential employee benefit designed to help you deal with personal and professional problems that could be affecting your home life or work life, health, and general well-being. The EAP service provides a complete support network that offers expert advice and compassionate guidance 24/7, covering a wide range of issues. 

Application Process

Submit your CV for review and we will be interviewing candidates on a rolling basis, with first interviews held in person at our UK office.

The full job description and person specification is provided as a PDF with this job advert.

Application resources
Posted by
Operation Smile UK View profile Organisation type Registered Charity Company size 11 - 20
Posted on: 16 October 2024
Closing date: 08 November 2024 at 18:37
Tags: Fundraising,International Development,Health / Medical,Individual Giving,Digital Fundraising

The client requests no contact from agencies or media sales.