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About the role
Join WorldSkills UK as a senior programme manager to lead the award-winning Centre of Excellence, where you’ll drive transformative change in workforce development and education on a national scale. We’re looking for a dedicated, results-oriented leader with a proven track record in managing and delivering impactful workforce development programmes. In this role, you will lead a team, ensuring high-quality outcomes, strengthening stakeholder partnerships, and making a measurable impact on teaching, learning and assessment across the UK.
Role purpose
The Centre of Excellence is WorldSkills UK’s flagship programme, dedicated to transforming the quality of teaching, learning, and assessment across Technical and Vocational Education and Training (TVET). This pioneering programme drives innovation and raises standards by delivering world-class training and development opportunities for educators, ultimately enhancing outcomes for learners and ensuring the UK’s global competitiveness in skills excellence. As Senior Workforce Development Manager, you will lead the programme management of the Centre of Excellence, playing a pivotal role in advancing its mission. You’ll oversee a growing network of member institutions committed to achieving excellence by integrating international expertise and best practices from around the globe. Your leadership will ensure the Centre of Excellence influences every aspect of teaching, learning, and assessment, setting new benchmarks that elevate the quality of education across the sector.
Key tasks and responsibilities
1. Programme management:
Provide effective programme management ensuring the Centre of Excellence operates at the highest standards, with strategic oversight of all workstreams, including stakeholder engagement, resource management, and performance monitoring.
• Leading the programme’s strategic planning and execution, ensuring that all workstreams—including budget management, timelines, and resource allocation—are closely aligned with overall objectives. Proactively address challenges to maintain programme momentum and achieve milestones effectively.
• Building and maintaining strong relationships with both internal and external stakeholders to support programme success. Facilitate effective communication and alignment across teams, partners, and member institutions, promoting active engagement and collaboration throughout all programme phases.
• Establishing and overseeing a robust framework for monitoring and evaluating programme performance, focusing on impact assessment and continuous improvement. Provide regular reports on outcomes and insights, manage risks to ensure programme goals are met, and utilise evaluation data to inform strategic adjustments that enhance programme effectiveness.
• Overseeing the marketing and communication activity to promote the programme, ensuring it is visible and well-positioned among key audiences and stakeholders. Collaborate with the marketing team to develop targeted campaigns that highlight programme achievements, generate interest, and enhance engagement within the Centre of Excellence network and wider education and skills sector.
2. Network member Management:
Lead and execute a comprehensive member engagement strategy, driving value through targeted onboarding, recognition programmes, and an evolving account management framework to foster long-term member satisfaction and retention. Oversee tracking and analysis to inform strategic improvements and identify growth opportunities that align with the Centre of Excellence’s mission to expand impact.
• Developing and implementing a member engagement strategy, ensuring that institutions gain significant value from their involvement in the Centre of Excellence to include a recognition and awards programme to reward and celebrate members’ excellent practice and engagement with the Centre of Excellence.
• Providing strategic oversight to the enrolment and validation process for new members, ensuring that new institutions meet the Centre of Excellence’s standards, and work closely with the Network Member Manager to streamline onboarding, guaranteeing a positive initial experience that sets the stage for long-term involvement.
• Overseeing the tracking and evaluation of member engagement, using data to identify trends and areas for improvement. Provide regular updates on membership retention, engagement levels, and impact to leadership, and work with the Network Member Manager to develop strategies based on these insights.
• Identifying growth opportunities and enhancements to the programme offerings that can address emerging industry needs, supporting the Centre of Excellence’s mission and expanding its reach and impact.
3. Workforce Development:
The Senior Workforce Development Manager will lead a team of High Performance Skills Coaches to design, implement, and continuously improve a world-class teacher training programme. By incorporating global insights and innovative practices, this role ensures that the programme enhances teaching quality and raises educator capacity to deliver world-class education.
• Utilising insights from international benchmarking and emerging trends from global partners to incorporate cutting-edge methodologies and world-class standards into the teacher training programme.
• Leading a team of Skills Coaches to guide the development and delivery of high impact teacher training experiences, focusing on practical and solutions focussed strategies underpinned by international best practice that improve teaching, learning, and assessment.
• Overseeing the planning and scheduling of training activities to align with the academic calendar, ensuring that sessions are well-timed and accessible to educators throughout the year. Collaborate with the Marketing and Communications teams to promote training opportunities, generate demand, and expand programme reach, actively engaging member institutions and their teaching staff.
• Establishing robust tracking and evaluation systems to monitor programme outcomes, using data to measure the effectiveness of training content and delivery. Analyse engagement and impact metrics to inform ongoing improvements, ensuring alignment with Centre of Excellence goals and maintaining the programme’s reputation for excellence.
4. General responsibilities for a Senior Manager
In addition to the key tasks and responsibilities set out above, all employees at this level are expected to:
• Manage, support and motivate allocated staff to successfully deliver activities/tasks.
• Manage resources (including staff, volunteers, suppliers, and partners) so that all project elements are delivered to acceptable standards on time, to budget and meet the required specifications and objectives.
• Contribute to a performance driven culture ensuring outcomes and activities are continuously monitored, reviewed, and evaluated against grant KPIs, resolving issues, and initiating appropriate corrective action.
• Establish a strong mechanism to measure impact, capture, report, and transfer intelligence across programmes of work.
• Produce requirement specifications in line with WorldSkills UK’s procurement strategies for all outsourced activity.
• Maintain WorldSkills UK’s established management policies for dealing with risks and issues for the Workforce Development team and the wider organisation.
• Contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.
• Promote and comply with WorldSkills UK’s Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion.
• Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility.
Person specification Key:
[E] Essential / [D] Desirable.
Qualifications and experience:
• Experience in leading and managing workforce development programme or membership management in Technical and Vocational Education and Training (TVET) [E].
• Experience working as a manager within education or business with a focus on TVET [E].
• Experience managing multi-stakeholder education and training programmes for TVET teachers and trainers [E].
• Experience in leading or managing large scale complex programmes in the publicly funded sector [E].
Knowledge and skills:
• Knowledge and understanding of current policies and reforms in further and higher technical education, apprenticeships, and T Levels [E].
• Strong programme and budget management expertise [E].
• Ability to implement change initiatives, focusing effort and commitment on making change work [E].
• Ability to absorb and evaluate complex information quickly and use this to construct and manage robust plans which deliver the required strategic objectives [E].
• Understands consequence of actions and long-term impact and / or wider implications of decision-making process [E].
• Ensuring issues, dependencies and risks are identified, assessed, mitigated; ensuring delivery is in line with organisational prioritise [E].
• Able to influence, negotiate and manage the action of others, including remote teams [E].
• Able to develop and manage highly effective relationships and coordinate a range of partners and stakeholders both internally and externally to successfully deliver objectives [E].
• Proven ability to drive member engagement and retention strategies [E].
Personal qualities and attributes:
• Very reliable and with a high level of probity [E].
• Able to work to own initiative with broad direction [E].
• Able to think creatively and solve problems [E].
• Flexible in working methods and ideas [E].
• Excellent team player and collaborative approach to work [E].
• Enthusiastic and able to motivate others [E].
Special circumstances:
• Prepared occasionally to work outside normal hours [E].
• Prepared to travel within the United Kingdom [E].
• Able to spend time away from home [E].
This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week.
Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, including part time, with suitable candidates.
25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.
Reasonable adjustments will be offered to all candidates and every stage of the recruitment process.
The client requests no contact from agencies or media sales.
The purpose of this role is to support the Digital Communications Manager in promoting, strengthening and protecting the reputation of the Academy by delivering and evaluating short- and long-term digital campaigns across key communications channels that engage and influence new and existing audiences.
You will achieve this by creating high-quality, engaging written and visual content that is on brand and optimised for different audiences and digital channels used by the Academy including social media channels (LinkedIn, X, Instagram, YouTube and Bluesky), email, and our website. You will work collaboratively with colleagues and external partners, including influential UK and international medical researchers as well as patients, carers and the public, to help shape our work.
You will strive for excellence to develop an understanding of the Academy’s audiences and an ability to tell impactful stories in a compelling way. You will be agile in how you work on multiple long- and short-term projects and will work well under pressure to meet short deadlines.
You will behave with integrity to build effective relationships quickly, developing trust as you collaborate widely with colleagues, digital content creators, biomedical scientists and peers from partner Academies, charities, universities and government bodies, both national and international. You will act on evidence from data insights to deliver factually sound and impactful communications that resonate with our Fellows, grant awardees, public, patients, researchers and policymakers.
We’re looking for someone with the energy and passion to actively seek diversity and inclusion across our communications activities. Someone who lives our values of kindness and resilience by modelling healthy working practices and supporting wellbeing and work-life balance for colleagues, collaborators and most importantly themselves.
Benefits
- Salary progression framework
- Hybrid and agile working
- 29 days annual leave including Christmas closure dates, plus Bank Holidays
- Pension (The Academy offers a flexible contribution structure with a minimum employer contribution of 8% up to a maximum of 13% of gross salary, with an employee contribution ranging from 3% to 8%)
- Life assurance
- Season ticket travel loan (interest free)
- Family-friendly benefits - enhanced maternity and paternity leave (subject to qualifying period), coaching for parents returning to work
- Subscription to Headspace and Class pass
- Staff training to support your development including EDI training
For more information and to apply, please visit our careers page.
Closing date: Midday on Monday, 4 November 2024.
Interview dates: 14, 15, 18 November 2024 (held online).
Job Purpose
Global Generation is looking for someone who is passionate about working with local communities to create safe, inclusive and inspiring green spaces. As the Story Garden Manager, you will be responsible for managing the Story Garden and our move in October 2025. You will work closely with our community engagement team, to ensure that the Story Garden legacy lives on in Somers Town. You will also manage our small Garden Team, to oversee horticultural, volunteering and community engagement activities at the Story Garden and for a short period of time, after the move, at our new site and/or in a new community hub created in Somers Town.
Organisational Context
Founded in 2004, we grow food, people and community for a fair and just world.
Our vision informs our two charitable aims which are the guiding principles for our work:
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To provide opportunities for the direct experience of natural wilderness environments for children, young people and adults
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To support young people to develop their full potential so they are able to contribute positively to society and the environment
We operate in the boroughs of Camden, Islington and Southwark and work with people of all ages, particularly children and young people. Working from educational and biodiverse garden spaces such as the Story Garden and Floating Garden in King’s Cross (with a permanent community garden currently being built in KX) and the Paper Garden in Canada Water, we combine activities such as urban food growing, carpentry, making, cooking, and healthy eating with dialogue, storytelling, creative writing, performance and art, silence and stillness. These practices help us to create the conditions for people to come together in a fuller and more connected sense of who they are and what they are a part of and, from that space, to practically and creatively contribute to ecological and social change.
This role is primarily based at the Story Garden in King’s Cross, working closely with our local community of Somers Town. You will work with the garden team, community engagement team, education & community programmes team, chefs, volunteers and engage people of all ages.
Main duties and responsibilities
Garden planning and management of Story Garden and related projects
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Support garden team with horticultural work, including planning and procurement
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Project manage Story Garden funded projects - responsible for ensuring outputs and outcomes are monitored and met, building strong relationships with and reporting to funders (City Bridge Trust, Future Neighbourhoods Phase 3)
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Work alongside our Community Engagement Manager to run community events
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Alongside the Head of Gardens, manage the general Story Garden budget
Project Management of Story Garden move
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Project manage the move of the Story Garden ensuring that there is a positive legacy to the work done at the Story Garden - this will involve donating plants, planters and structures to others in the local community
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Build on existing and create new partnerships with others locally, local community organisations and TRAs to deliver the legacy of the Story Garden
Training and volunteering
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Manage and deliver corporate volunteer days at Story Garden and the new garden we’re building
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Support the Seasonal Gardener on the running of the Gardening Club
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Work with the Somers Town Team to integrate volunteering and training opportunities within the wider area and upskill local people
Line management
- Line manage 3 members of staff and volunteers and support their professional development through regular check ins, monthly 1:1s and regular meetings about projects.
What we are looking for
Essential
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City & Guilds Level 2 Horticulture or equivalent and 3 years experience in a practical horticulture role, feeling confident enough to facilitate gardening activities
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Good understanding of organic horticulture principles and practice
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Experience managing multiple projects simultaneously, including budgeting and overseeing monitoring and reporting
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Experience working with multiple stakeholders
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Experience of line management
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Experience running volunteer sessions
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Excellent administration, written and verbal communication skills
Desirable
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Experience undertaking risk assessments
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Experience running corporate volunteer sessions
- Experience managing a community garden
These are some of our core values which we aim for all of our staff to share and develop to guide our work:
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Commitment to equity, diversity and sustainability in all aspects of our approach
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Passionate about working with people to engage them in ways to learn new skills, build connections and fulfil their potential
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A love of working outdoors, the natural environment and urban greening
- Appreciation of working across sectors, disciplines and worldviews
Benefits to working with Global Generation
We aim to create a supportive, creative and rewarding environment for you to work in. All members of staff are part of collaboratively developing how we work as an organisation. We do this through offering staff lunches, weekly team meetings, reflective spaces to learn together, away days and residentials which give us an opportunity to come together to reflect and explore different aspects of our work and collectively contribute towards the vision of the organisation. There are also opportunities for job related training and coaching as part of your own personal development, the opportunity to slow down, plan and reflect during the winter, and the possibility for additional support if the need arises through our partnership with the Camden Psychotherapy Unit.
This job description is issued as a guideline to assist you in your duties; it is not exhaustive and we would be pleased to discuss any constructive comments you may have. Because of the evolving nature and changing demands of our business, this job description may be subject to change. You may, on occasions, be required to undertake additional or other duties within the context of this job description, and according to the needs of the Charity.
We have an exciting opportunity for a full-time adult caseworker to join the team at Victim Support Gloucestershire, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday)
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discount
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based at our Gloucester office and will require travel within the Gloucestershire area. Hence, holding a valid driving licence is essential.
As a caseworker, you will:
- Effectively manage a caseload of self-referrals or referred service users, delivering excellent services which support the commissioners and their service goals to victims.
- Ensure each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions.
- Undertake risk and needs assessments to address the specific needs of the client in line with VS operating procedures. To follow relevant safeguarding policies and procedures, working with safeguarding leads and other agencies to ensure an integrated approach to address any safeguarding concerns.
- Provide information and advocacy to enable service users to navigate and understand the criminal justice process and ensure their rights are upheld in accordance with the Victims Code of Practice this could include criminal, legal and if relevant, civil remedies to service users.
You will need:
- Experience of working with vulnerable adults and/or families
- Understanding and knowledge of an active commitment to promoting equal opportunities, inclusion and diversity
- Ability to work without direct supervision, prioritise work and deal with competing or conflicting demands/ needs and interests in an organised and methodical manner
- Understanding of confidentiality and safe working practices, in accordance with safeguarding and data protection legislation
- Ability to needs assess, risk assess and empathise with the victim
- Excellent IT and administrative skills including the use of Microsoft Office packages
- High resilience and the ability to work under pressure
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Key Responsibilities:
- Telephone & Online Support: Provide emotional support and advice to callers, ensuring all interactions are accurately recorded in electronic systems.
- Shift Supervision: Manage shift activities, allocate colleagues to appropriate tasks, and troubleshoot any issues to ensure service quality and efficiency.
- Team Support & Development: Provide guidance and debrief to team members during shifts, promote a positive working environment, and ensure compliance with operating procedures.
- Minimum Level 2 Certificate in Counselling, with a willingness to work towards a Level 3 Diploma in Counselling within the first 6 months of employment.
- Experience within the mental health industry in a voluntary or professional capacity is highly desirable.
- Experience in supervising or leading a team is highly advantageous.
We're looking for a dynamic, strategic and resilient Head of Service - Domestic Abuse Matrix Lead.
£60,000.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
As a key senior leader in Look Ahead, the Head of Service will work in alignment with the Director of Housing Related Support, and the wider Senior Management Team to drive performance, quality, business, and financial efficiencies. The role will provide expertise and capacity to support the organisation to deliver our vision and strategic objectives.
The Head of Service will be the strategic and operational lead ensuring delivery of consistent and high-quality performance across the Housing Related Support directorate. The successful candidate will ensure that all Services are run effectively, well managed financially and employees are performing at high levels.
The Head of Service for Housing Related Support will be a Domestic Abuse Matrix Lead which is a key area in the directorate.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
For a full job description for this role, please visit our website jobs.lookahead.org.uk and search for REQ005833
The ideal person for this role will have:
- Specialist experience and knowledge of working within the Housing Related Support sector, as well as expertise and passion for the relevant matrix lead area
- A positive attitude and ability to motivate direct reports
- Proven experience of being a strategic lead across relevant services
- Experience of successfully delivering in a contract and target driven environment
- Proven financial management experience and delivering surplus
- Previous experience of working with housing management contracts and agreements
- Experience of Safeguarding and responding effectively to serious incidents
- Excellent report writing skills
- Experience of successfully leading on new and existing contract negotiations
- Experience of leading investigations into serious incidents
- Experience of successfully managing and developing teams across geographical areas
- Ability to turn organisational vision into reality for front line employees
- High levels of written and verbal communication
- Proven influencing and negotiation skills
- Excellent prioritisation and organisational skills
- Resilience and ability to work effectively in a team as well as self-manage
- Ability to cope with change in a fast paced and challenging environment
- A degree or equivalent. Hold relevant CMI/NVQ Level 4 or other business/management qualification
- Have relevant training and/or specialist qualifications
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
We have an exciting fixed-term contract opportunity for a part-time adult caseworker to join the team at Victim Support Gloucestershire, working 22.5 hours a week. This role is for part-time maternity cover, with the end of the contract being 25th July 2025, please note this could end sooner.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday)
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discount
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based at our Gloucester office and will require travel within the Gloucestershire area. Hence, holding a valid driving licence is essential.
As a caseworker, you will:
- Effectively manage a caseload of self-referrals or referred service users, delivering excellent services which support the commissioners and their service goals to victims.
- Ensure each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions.
- Undertake risk and needs assessments to address the specific needs of the client in line with VS operating procedures. To follow relevant safeguarding policies and procedures, working with safeguarding leads and other agencies to ensure an integrated approach to address any safeguarding concerns.
- Provide information and advocacy to enable service users to navigate and understand the criminal justice process and ensure their rights are upheld in accordance with the Victims Code of Practice this could include criminal, legal and if relevant, civil remedies to service users.
You will need:
- Experience of working with vulnerable adults and/or families
- Understanding and knowledge of an active commitment to promoting equal opportunities, inclusion and diversity
- Ability to work without direct supervision, prioritise work and deal with competing or conflicting demands/ needs and interests in an organised and methodical manner
- Understanding of confidentiality and safe working practices, in accordance with safeguarding and data protection legislation
- Ability to needs assess, risk assess and empathise with the victim
- Excellent IT and administrative skills including the use of Microsoft Office packages
- High resilience and the ability to work under pressure
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
Do you have experience of working within the health, social care or charity sector supporting people experiencing mental health difficulties, crisis or distress often?
Do you have experience of managing people to feel supported, safe, trusted and valued, enabling them to excel in the work they do?
Can you demonstrate our values of Hope, Courage, Together and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?
If the answer to all of these is yes, we want to hear from you.
Job title: Nightlight Team Leader - Crisis House
Reference Number: 241
Salary scale: £28,000 - £30,000 per annum
Reports to: Nightlight Crisis Service Manager
Contract: Permanent
Hours: 37.5 hours per week (Full time)
Work pattern: 5 out of 7 days (Early, Late and Night 8 Hour Shifts)
Working base: Hemel Crisis House, Hemel Hempstead
Could you be a key member of the NightLight management team, providing effective operational leadership delivering the NightLight Mental Health Crisis Service?
About Us
Hertfordshire Mind Network has been providing innovative mental health services in the county since 1970. As an independent local charity federated to national Mind, we are dedicated to making a real difference in our community.
About the Role
The Crisis Centre is one of the 5 crisis services under our Nightlight brand we provide to residents in Hertfordshire:
- Crisis Centre – 24/7, 365 days a year
- Crisis Helpline – 365 days a year, 7pm to 1am
- Crisis Cafes providing drop in support – 365 days a year, 7pm to 1am
- Daylight – short term, outreach support
- A&E Crisis Support in Watford and Lister Hospitals (in partnership with Mid Herts Mind)
This role is leading a team of coordinators and support workers to provide excellent support within a small 4 bed crisis centre in Hemel Hempstead, which is a short stay provision, usually 3 or 4 nights, to provide;
- emotional support
- support to develop coping strategies, support plans and safety plans
- ensuring robust discharge plans in place for on-going support
Key Accountabilities
- On occasion, provide emotional support, advice, signposting, assessing risk, support planning for clients in mental health crisis often where risks are significant.
- Overseeing and ensuring the delivery of appropriate needs and risk assessments and support planning for clients.
- Liaise with statutory agencies to ensure appropriate intervention is obtained.
- Organising a rota to ensure appropriate service cover is in place at all times across the Nightlight Crisis Centre provision.
- Contribute to an on-call service, on rotational basis, usually every 8 weeks, taking calls outside of 9am to 5pm Monday to Friday providing staff support.
- Representing Nightlight and wider HMN at external meetings, and network locally to develop contacts, services and raise Herts Mind Network’s profile.
- Manage budgets, expenses, payroll as well as facilities needed for the centre
- Supporting the Crisis manager with developing and ensuring ongoing positive relationship with external NHS, local authority and emergency services including Crisis Resolution Home Treatment Teams, Single Point of Access, Safeguarding Out of Hours Service, Mental Health Liaison Teams, Adult Community Mental Health Services etc.
- Provide management support to Crisis Centre Coordinators and support the Crisis Manager in ensuring practice within the service is safe, effective and person centred, as well as supporting the implementation of strategic service plans.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Cash plan health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
- Eligibility for blue light card.
Closing date for applications is 8th November 2024.
Interviews will be held on 13th November 2024.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
We are delighted to have been accredited as a Living Wage Employer.
No agencies please.
Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.
Fundraising and Engagement Officer
Post no: 618
Office base: HQ, Flitwick
Area covered: Bedfordshire, Luton and Milton Keynes
Contract type: Permanent
Salary: £24,000 per annum
Hours: 37.0 hours per week, Monday to Friday
About the Role
This role is an exciting opportunity to work for Mind BLMK as part of the Fundraising & Engagement Team.
Acting as the first point of contact for all Fundraising & Comms enquiries and in line with Mind BLMK’s Fundraising and Communications Strategy, this is a busy role and will require excellent stewardship and donor care skills as well as meticulous organisation and innovative thinking. As an Ambassador for Mind BLMK, you will need to have a passion for mental health and an ability to operate at all levels.
The successful applicant will generate income and support all aspects of communication and marketing, to help to maximise local support, raise awareness of our work in the community, and by providing exceptional supporter stewardship, in line with Mind BLMK’s Fundraising and Communication strategy.
Key Duties
- Engage and support stewardship and donor care for Mind BLMK’s individual givers, corporates, groups, volunteers and other supporters of the charity, in line with the fundraising strategy.
- Send and engage with donors, appropriate information and materials to support their fundraising at Mind BLMK.
- Ensure supporter interaction points (telephone, post, email) adhere to the highest standard.
- Support fundraising and engagement in the development of new partnerships with corporates, organisations, and individuals, to support income growth.
- Support and engage with the fundraiser, donor through the customer journey.
- Work with the wider team at Mind BLMK and with our national partners at Mind.
- Contact by phone, email and meet supporters or potential supporters of Mind BLMK and communicate key messages and ensure their fundraising is promoted and celebrated across all social media channels.
- Support the implementation of marketing strategies and targeted campaigns; plan, develop, and ensure the production of multi-media communications, PR, and marketing materials.
- Support the data capture, monitoring of and reporting on the effectiveness of marketing, PR and publicity activities, making recommendations as required.
- Ensure the quality assurance for the implementation of Mind branding guidelines and specifications across the organisation; reviewing, monitoring, and advising as necessary to ensure corporate identity is maintained in line with Mind BLMK policies and procedures.
- Support the functions of the publication and distribution of press materials, news stories, and updates, both internally and externally.
- Support the maintenance of Mind BLMK’s websites, social media accounts, Mailchimp newsletters, and web administration profiles and content (including but not limited to - Facebook, Twitter, Instagram, Linked In).
Entitlements/benefits:
- 25 days Annual Leave plus Bank Holidays
- Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
- Westfield Health Plan – includes access to everyday healthcare and indemnifies towards the cost of routine health care.
- Discounts available through Blue Light Card & Tickets for Good
- In-house and external Learning and Development as appropriate for the role.
- Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)
If you have a passion for working in mental health and possess the required skills, we would love to hear from you.
Closedown: 5pm on Monday 11th November 2024
Interview date: Monday 2nd December 2024
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.
Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.
No agencies please.
Using Anonymous Recruitment
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Actively Interviewing
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Background
Lepra is dedicated to addressing leprosy and lymphatic filariasis (LF) and their consequences through direct support, advocacy, and the promotion of inclusive communities. We work in Bangladesh and in India, through our sister organisation, LEPRA Society. We work in partnership with people affected by leprosy and LF to improve detection, ensure access to treatment and care, and promote inclusion and wellbeing. We have just finalised our new Global Strategy for 2024-30, which will guide us in our efforts to accelerate progress towards global targets for leprosy and LF, and towards our vision of a world free from leprosy and LF.
Job Context
It is an exciting time to be coming into Lepra as we currently celebrate our organisation’s Centenary year this year. In 2023 we underwent a strategic review and developed our new 6-year global strategy to re-establish our work into the future. We are using our Centenary year in 2024 as a springboard to launch our new strategic period. Our new strategy will guide us in our efforts to accelerate progress towards global targets for leprosy and LF, and towards our vision of a world free from disability and discrimination.
Our Finance and Operations team plays a critical role in supporting the wider Lepra UK team with our finance and HR function delivering and supporting on all finance management processes and HR related support at all levels. The Finance and Operations team has experienced staffing changes this year and with some staff looking to work part-time, an assistant position has become available to support both the Finance & Administration Lead and the HR and Executive Support Assistant Manager as well as the need for support with our office move.
Job Purpose
To support the Finance and Operations team which includes the HR function as well as coordinating the upcoming office move and facilities operations.
Working Relationships
→ For the initial six months you will report into the Director of Finance and Operations.
→ Working with all of Lepra UK on all matters regarding HR, Operations and Finance.
→ Close working links and collaboration with the Finance & Operations team consisting of Finance & Operations Director, Finance Manager, HR & Executive Support Assistant Manager and Finance & Administration lead.
Key Responsibilities
Premises and Facilities Management
→ Point of contact for office queries from tenants and Octagon Management company and co-ordinate any necessary contractors (stock kitchen, keep shredding bins filled for collection).
→ Clear and sort any items in the loft storage area as required
→ Act as Fire Marshall
→ Collect and sort post
→ Point of contact for all Lepra UK staff regarding office bookings and office use
Finance
→ Logging all donations on CRM system including gift aid administration
→ Running any required reports
→ Payroll support
HR and Administration
→ Sending out appropriate induction email template to all new starters
→ Ordering any IT equipment or arranging current IT equipment for new starters to be configured and for IT to be couriered to new starter/ liaise with IT provider as required
→ Setting up induction training on our online training portal
→ Assisting in arranging induction meetings for new starters
→ Assist with travel and accommodation for colleagues and any visitors / Trustees
→ Arrange for printing and sending on any mailings to staff members
→ IT starters and leavers administration
Recruitment
→ Assisting in the formatting of job descriptions
→ Arranging for job advertisements to be sent to various recruitment advertisers and Lepra website
→ Liaising with Universities regarding intern/volunteer recruitment
General
→ This role sits within a busy finance and operations team which deals with Finance, Human Resources, IT, Governance and premises/facilities. In period of team staff absences, you will be expected to cover work tasks as appropriate
→ If you have spare capacity you will be expected to undertake any reasonable tasks within the team
Person Specification
Qualifications
Essential
· Graduate level or up to A’ Level with relevant work experience
Desirable
· CIPD or Finance qualification
Knowledge & Experience
Essential
· At least two years’ experience of Finance, HR administration or both
Desirable
· Experience in the charity sector
· Experience of working in a diverse and multicultural environment
· Experience of bias-free recruitment
Skills, Attitudes and Personal Qualities
Essential
· Strong desire to work in the charity sector
· Share Lepra’s values
· Highly organised
· Confident user of IT systems, including an aptitude for learning new skills
· Proactive and can multitask
The client requests no contact from agencies or media sales.
We are seeking a part-time trainer to deliver our training programmes both in-person and online.
Mental Health Trainer
Reference number: 244
Responsible to: Training & Learning Services Manager
Based: Across Hertfordshire with the potential for some work outside the county
Working hours: 15 or 22.5 hours per week
Work Pattern: Preferably on Tue, Wed & Thu, 9am-5pm, however the role is flexible.
Rate of pay: £27,000 per annum FTE (depending on skills and experience - inclusive of Outer London Weighting [OLW]).
About Us
For over 50 years, we have supported the people of Hertfordshire with their mental health. We deliver essential mental health support, providing a diverse range of services from our eight Wellbeing Centres and other locations across the county. Funded locally, our services are available to all residents in Hertfordshire over the age of 18 and we offer separate services for 5-18 year olds.
We help individuals experiencing mental ill health to make choices, find their solutions, build resilience and manage their wellbeing. We offer opportunities for individuals to get support to allow them to recover from or live with mental ill health. Each year, we help 15,000 people experiencing mental ill health.
We are a local Mind, affiliated to national Mind, the leading mental health charity in England and Wales. This means that we are an independent charity responsible for raising our own funds through contracts, grants and fundraising
About the Role
The ideal candidate will be confident in engaging with new settings and committed to maintaining the high quality of our services during in-person training. While some sessions will be delivered online, the ability and readiness to provide in-person training is essential.
Beyond delivering our current training courses, we are looking for enthusiastic, skilled individuals who will actively collaborate with us to enhance existing course content, develop new standard and bespoke programmes, and deliver additional talks and workshops to meet client needs.
We would expect post holders to have a good understanding of the issues facing those with mental health issues, ideally with both recent experience of working within the mental health sector directly in a support and/or educational role and a proven training ability, both in person and online.
As a Mental Health Trainer, you will be responsible for delivering a variety of mental health training programs to a wide range of audiences. You will play a key role in expanding our company training offerings, training our staff and volunteers, fostering a positive impact on workplace wellbeing, and becoming an essential part of our team dedicated to promoting mental health awareness and suicide prevention.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Eligibility for blue light card.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Being able to drive and having access to your own vehicle is essential for this role.
Closing date: Thursday 21st November 2024 at 6pm.
Interviews to be held: 27th November 2024 in our Watford Wellbeing Centre.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
We are delighted to have been accredited as a Living Wage Employer.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Local Finance Consultant – Citizens Advice
MLC are proud to be partnered with Citizens Advice to recruit their new Finance Consultant, who will provide support and guidance across the local Citizens Advice offices across the country. You will be responsible for a portfolio of offices, building strong working relationships with both finance and non-finance staff in those offices. You’ll bring your financial expertise and knowledge to a team of people working hard to give advice to millions across the country.
This year Citizens Advice are celebrating their 85th anniversary and during that time they have been helping to shape a society that’s fairer for everyone – working on issues that affect the whole of society. Last year they directly helped over 2.66 million people find a way forward with one-to-one advice, in addition to over 60 million views of their online self-help advice. As part of their commitment to supporting society, they are one of a small number of statutory consumer watchdogs with the ability to submit super-complaints to government. Their value to society has been estimated at £4.7 billion.
This is a fantastic opportunity to join an organisation which places high value on staff engagement and growth, with a proven track record of supporting career development with internal promotions and training. The role joins at the end of a period of change for the charity and is a great chance for you to make your mark and develop the role further.
Key Responsibilities include:
- Provide support to local offices with their financial management, reporting and processes.
- Monitor and ensure improving financial standards and compliance with the Charity Commission and other statutory reports.
- Help develop the financial health reporting strategy for the organisation, working with key stakeholders to support the development.
- Upskill local offices with their financial acumen and ability for self-service.
The successful candidate will:
- Be either fully qualified, or part-qualified and studying towards a recognised accounting qualification.
- Experienced in charity accounting, whether that is directly working in a charity or through auditing charities.
- Enjoy working in an evolving environment where there is a focus on modernisation within the finance team.
For an informal discussion on the role or your job search in general, please contact Jamie Elliott at MLC Partners.
Join us as the Network Coordinator for the Liverpool Access to Advice Network (LATAN) and be at the forefront of transforming access to legal advice and support in Liverpool!
As the Network Coordinator, you will play a crucial role in driving greater buy-in and commitment to LATAN, ensuring its sustainability and growth. This dynamic role involves securing funding, growing robust collaborations with community organisations, and building strong relationships with key stakeholders to support and elevate the network.
Requirements
- A sound working knowledge of third sector organisations in Liverpool
- Fundraising experience and the ability to secure long-term funding.
- Strong skills in managing and coordinating multiple tasks and projects efficiently.
- Experience in building and nurturing partnerships and identifying opportunities for collaboration.
- Ability to develop detailed work plans, timelines, and reports that showcase positive outcomes and impacts.
- Ability to use a variety of ICT tools and systems, including Office365.
- Ability to manage own workload whilst collaborating with others.
- Experience in social policy and campaign work or ability to support and amplify social policy and campaign efforts within the network
- A commitment to the active promotion of equal opportunities and anti-discriminatory practices.
About us
Established in 2020 through a groundbreaking project funded by Liverpool City Council (LCC), The University of Liverpool, and Citizens Advice Liverpool, LATAN has become a strong, evidence-led network strengthening innovative collaboration in the Liverpool advice sector. By working in partnership and developing a thriving community of practice, LATAN is enhancing how advice services operate in the city.
Routes To Roots was formed to meet the identified needs of those experiencing or effected by homelessness across Poole. Providing individuals with a daily hot meal, social interaction and access to additional health and wellbeing support.
As a Project Worker at The Genesis Day Centre, Poole, you will play a vital role in providing support and assistance to individuals who are homeless and vulnerably housed.
You will contribute to the daily serving of food as well as the successful implementation of support groups and programmes. Working within a small team of staff and volunteers you will help address the immediate needs of homeless individuals, whilst promoting long-term solutions and empowerment. A faith based charity, the organisation seeks to provide the daily essentials in addition to ongoing support and signposting.
Main Duties
- Offer emotional support, guidance, and advocacy to help meet the immediate needs of individuals presenting at The Genesis Centre as well as navigating them through their homelessness journey.
- Empower and motivate individuals through 1-1's and groups.
- To work with multiple agencies based both at the Gensis Centre and externally to ensure effective and efficient collaborative working
- Identify and coordinate appropriate group sessions that provide support and encourage the growth of networks and peer support.
- To contribute to the daily delivery of the Genesis Centre offer including organising, preparing and serving meals as well as providing access to provision including washing and laundry facilities.
- Maintain accurate and up-to-date client records, including progress notes, incidents and attendance records, whilst ensuring compliance with data protection and confidentiality policies
Experience
- Working collaboratively with multiple agencies to provide client focused support
- Working with people affected by homelessness and the risk of homelessness
- Managing/participating in community projects
- Facilitating support groups
- Working with vulnerable adults
- Working knowledge of Microsoft packages and database systems
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Cord
Cord is an international charity working to make peace a reality where people don’t have the freedom to exercise their rights. We work to build the relationship between those in power and local communities.
We believe that people flourish when all parts of society work together. Peaceful relationships make that possible. The simple act of talking begins a journey of growth which transforms mistrust, includes the excluded and turns adversaries into allies.
Cord operates in eight countries and implements programmes in the following areas:
- Empowering Women & Girls
- Accessing Fundamental Freedoms
- Climate & the Environment
- Economic Empowerment
- Supporting Stronger Societies
Role context:
Cord’s turnover is about £2m a year. About 85% of Cord’s funding is restricted, coming from institutional donors like the EU and the US government, and 15% (about £300K) is unrestricted coming from a committed UK supporter base and other private fundraising streams.
In 2024, Cord operates in eight countries and has offices in Burundi, Myanmar, Laos, Cambodia & Philippines. Cord has a global team of thirty people with finance staff across six country teams.
The Finance Manager role is a newly created role which is being introduced to strengthen the organisation’s financial management and control systems. The postholder will work across the breadth of the finance function preparing internal management accounts and external annual accounts.
In 2024, Cord changed its finance system to use Business Central. The Finance Manager will become the organisation’s main ‘admin’ user of the finance system. In the near-term, there will be a particular focus on rolling out further functionality of the system.
The Finance Manager will have oversight of the UK finance function through the line management of the UK Finance Officer and will directly deliver on the international side of operations in the areas of donor compliance, programme financial management, partner financial monitoring, and reporting. The role will involve travel to international programme locations.
Key Responsibilities:
- To support the Head of Operations to provide finance team leadership, develop and deliver an annual finance workplan to ensure continual improvement, and to drive finance capacity across the organisation
- To ensure the effective financial management of the organisation create and maintain effective financial control
- To be the Business Central Finance System Lead, developing functionality, troubleshooting and capacitating system users
- To ensure financial compliance: prepare statutory accounts, partner compliance, donor compliance and financial reporting
Cord operates a hybrid structure in the UK with most team members working from home attending the admin office in Coventry for team meetings.
We are a small, committed team who love working together to make a huge impact. If you like the sound of us, then look at the recruitment pack and come and join our team!
Please provide a cover letter that outlines:
- your interest in Cord and the role
- how you fulfil the requirements of the role
Please be sure to include the location where you are based.
The client requests no contact from agencies or media sales.