Digital Manager Jobs

Closing Date: 13 December 2024
Interview Date: 19 December 2024
Location:  Hybrid, with work at both our Selly Park & Erdington Sites
Hours:  Full time 
Duration:  Permanent
Salary: Up to £41,000 depending upon experience
DBS Requirement: Basic 

“Happy to talk about flexible working.”

We are seeking an experienced candidate with a great understanding and knowledge of individual giving, who shows great leadership skills and the ability to collaborate across teams to maximise opportunities to achieve organisational growth. 

The role will manage the Donor Acquisition Fundraiser and In-Memory Fundraiser and be responsible for the overall delivery of our individual giving strategy. 

As the Individual Giving Manager, you will play a pivotal role in the planning and implementation of our individual giving programme of fundraising and activities, aimed at individuals. It will be the Individual Giving Manager’s responsibility to generate significant income through individual gifts, campaigns and appeals, regular giving, in memoriam giving, lottery and legacies, and to increase activity and income from these sources. 

Your primary focus will be on recruiting new donors, retention through a gold standard supporter journey and income growth for these vital areas of fundraising, all while leading a dedicated team. You will be responsible for delivering innovative and creative appeals as well as supporting the fundraisers responsible for in-memory and donor acquisition to achieve their targets and objectives. 

Individual Giving is a growing income stream for Birmingham Hospice, and this have been recognised by the Executive Team who are investing in this area, in particular regular giving and legacies. 

If you are a focused and driven individual who enjoys creating new and exciting fundraising appeals and campaigns, then we want to hear from you, but more importantly you must have a passion for fundraising and hospice care and the ambition to grow income and increase donor recruitment and retention.   

You will work across the fundraising department, in a culture of innovation and collaboration, to meet overall fundraising objectives.

If this sounds like the role for you then we’d love to receive your application!

Want to work at the intersection of business and society? Motivated to create programmes that create business value and social value, hand in hand? Interested in learning from experts in all sorts of societal issues?

We’re recruiting a Social Impact Project Manager for our small team who will do all of this, and more. Working in a small, purpose-led business, our new recruit will find the right non-profits to partner with businesses, project manage the programmes we devise and get stuck into lots of other elements of making a small team a successful one.

The role would be well-suited to people from charities who are looking to move into the CSR / sustainability / ESG space and work more closely with a range of businesses, or your experience might instead have been gained in a corporate or intermediary organisation. You will love the idea of working in a small, purpose-led business and bring loads of initiative and creativity to our small team!

About Three Hands

We a small organisation that works with businesses, charities and social enterprises to deliver projects, programmes and partnerships. Having a positive social and/or environmental impact in society is a core aim of everything that we do. We do this by helping big businesses to play a more responsible and sustainable role in society. Our clients include NatWest Group, Pfizer, British Gas, Balfour Beatty and Royal London.

A full description of the role is in the attached job description, so please refer to this for further details. Note this is a hybrid role with a minimum of 2 days a week in our London office.

To apply, send us your CV and completed application form by 9am on Monday 9th December.

The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies: The Royal Ballet and The Royal Opera.

As a charity, we could not maintain our reputation, the range of our work, or our digital presence, without the support of our business partners, sponsors, philanthropists and members. The Development and Advocacy Department is seeking to recruit a Patrons Manager to administer and grow this core membership function and to provide exemplary customer service. This role works within a small but dedicated membership team and is critical to the successful expansion and delivery of the function.

The ideal candidate will be a dynamic individual with good people skills, high attention to detail, and the ability to prioritise tasks. They will remain calm under pressure and be a proactive team player. They will be able to demonstrate:

• Relevant experience working in a membership organisation and/or with high-net-worth individuals
• The drive and strategic approach to deliver on opportunities for growth in revenue and membership in line with programme goals, with structured KPIs and ongoing targets
• Excellent face-to-face and telephone communication skills, including the ability to deal with high level donors in a professional and personable manner
• Understanding of ticketing in a Box Office environment (CRM and particularly Tessitura experience will be highly regarded)
• A clear and concise writing style with developed communication and rapport building skills

A working knowledge of our arts forms is not a pre-requisite but the ability to get up to speed on RBO membership products and services quickly is.

The Royal Ballet and Opera is committed to creating a diverse and inclusive environment in which everyone can thrive. We particularly welcome applications from those who are from a global majority background and/or those who are disabled, as they are under-represented within our organisation. As a Disability Confident Employer, we guarantee to interview all disabled applicants who meet the essential minimum criteria for our vacancies.

Permanent contract

35 hours per week

£37,646.16 per annum (London) / £34,837.08 per annum (National)

Location: The Children's Society office at Whitecross Studios, Old Street or home based by arrangement with the ability to travel to either our national office or one of our regional offices (Birmingham, Greater Manchester, Essex)

The Children's Society has been helping children and young people in this country for over 140 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.

This role sits within our Policy, Advocacy and Influencing Knowledge Group within the Youth Impact domain. Your role will support developing and driving forward impactful campaigns to secure policy change for children and young people.

TYPE OF PERSON WE ARE LOOKING FOR

We are currently looking for two ambitious and talented campaign managers to develop and deliver our campaign strategies, ensuring that they are youth informed. With a new government, there is a renewed momentum and opportunities for change.

We are looking for someone to work with colleagues across the organisation, including service providers, policy and public affairs, to develop and deliver youth-led and impactful reactive and proactive campaign strategies. You will work to influence policy, practice and public attitudes at a local and national level, on the road to achieving our 2030 Goal.

KEY SKILLS AND COMPETENCIES

In order to be successful in this role, you must have:

-Knowledge and understanding of the key issues facing children and young people in the UK, including in the areas of mental health and wellbeing, child poverty, and risk and exploitation.

-A proven track record in effective campaigning in the UK political space at the local and national level that resulted in tangible policy change.

-Demonstrated experience using and measuring the success of a wide range of online and offline campaign tactics, including using Engaging Networks or other digital advocacy tools.

-Experience and expertise in working with a wide range of audiences, attracting new supporters, and diversifying campaign bases.

-Networking and relationship building, and collaborating internally and externally to achieve our goals.

-Safeguarding knowledge and experience - proven experience of working in an environment where the safety and safeguarding of children and young people is a priority.

INFO ABOUT THE CHILDREN'S SOCIETY

The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Therefore, candidates applying for work in our CYP Directorate will be required to complete an “Employment history template” document prior to interview. The fully completed document should be loaded by the candidate at the point of uploading your CV.

The closing date for applications is at 23.59 pm on Sunday 8th December 2024.

Interviews will be held in January 2025.

IN1

Business Development Manager

Birmingham LGBT is seeking to recruit a Business Development Manager (BDM) to work closely with the Director to grow the business activities of Birmingham LGBT. The BDM’s core purpose is to work with the Director, the management team and the Board of Trustees to identify and develop new business and funding opportunities to help Birmingham LGBT to meet its charitable objectives.

We recognise the importance and advantages of diverse workplaces and communities, and we acknowledge under-representation in our workforce of Black, Asian and global majority people; people with a Romany or Irish Traveller background, and people with lived experience of migration. We particularly welcome applicants from those backgrounds, identities and lived experiences.

The successful applicant will join a motivated and enthusiastic team based at the Birmingham LGBT Centre in central Birmingham.

Terms:

Salary £34,854 (approx. 50% pro rata )18.5 hours per week

25 days’ annual leave (approx. 50% pro rata ) plus bank holidays

Plus up to 5% matched pension contributions.

18-month fixed-term contract, ongoing subject to funding.

Birmingham LGBT is an equal opportunities employer.

To apply, please click "apply" and download the application pack from our website, or download the attachments to this ad, then complete the application form with reference to the Job Description and Person Specification and email it in Word format back to us.

The closing date is 5pm on Friday 29 November 2024.

The post is subject to an enhanced DBS check and two employer references.

Service Manager - Oxfordshire

Location Oxfordshire
Discipline: Care and Support
Job type: Permanent
Salary: £39,140
Expiry date: 4 Dec 2024 23:59

Are you looking for a meaningful career? Would you like the opportunity to become a dedicated Manager, helping individuals with learning disabilities live the best life possible?

We are one of the largest learning disability charities in the UK, supporting over 2,500 people through our friendly, supportive, creative and diverse teams.

Join us as a manager with Hft in Banbury, Oxfordshire and you’ll develop your social care career with one of the leading names in the sector. You’ll go to work each day knowing you can make a real difference to the lives of adults with learning disabilities.

What’s in it for you?

We offer a range of benefits and career development opportunities. We’ll give you a comprehensive induction, full training and support along the way. With Skills for Care accreditation we are committed to investing in you to ensure you have the specialist skills and expertise needed to support people to live the best life possible.

As a ‘Gold’ standard Investors in People accredited employer, we are committed to supporting colleague wellbeing as a priority. Within this, all Hft employees get access to TELUS Health – the world’s biggest 24/7 colleague counselling and support service. It is completely free for all colleagues to use in complete confidence, whenever and however they want to access it.

We offer

- Annual Leave: 33 days (including 8 days statutory bank holidays)
- Training: Access to award winning training and development
- Wagestream: Allows you to flexibly access your pay throughout the month and utilise a range of financial support, through its dedicated app
- Aviva Digicare + workplace: Access to wellbeing services including health checks, Digital GP and mental health support.
- Discounted mobile ‘phone contracts. As an Hft employee, you’ll be able to take advantage of Vodafone’s Employee Advantage programme, giving you up to 30% off.
- Care Friends: Employee referral app – earn money for referring your friends to work for Hft.
- Free life assurance – 3 x your annual salary
- and more..

What will you be doing?

As a Service Manager at Hft, you’ll be supporting adults with learning disabilities to live the best life possible. You will be a role model to others through demonstrating excellent support to those we support and you will help the Regional Service Managers to coach, support and manage staff teams effectively. You will be responsible for nurturing and inspiring those coming to work for Hft to help ensure we have the best staff teams offering great support services. This role also offers great opportunities for career progression to help you develop your knowledge and skills.

The purpose of the role is to assist the Regional Service Manager by holding delegated responsibility in key areas of the day-to-day running of the registered service. You will also have the responsibility to manage the performance of your team; including your team’s delivery of care and support which promotes dignity, wellbeing and independence and a person-centred culture.

Alongside the Regional Service Manager, you are responsible and accountable for monitoring, maintaining and providing the highest standards of clinical and personal support and service delivery, while promoting independence and choice to the people supported in the service.

As a senior member of the team, you will promote and lead good practice at all times, doing all you can to make sure that the people we support and their colleagues come to no harm and that the people we support are satisfied with the level of support they receive by acting as an exemplary role model.

As a Service Manager, flexibility is important for both you and for the service. We provide 24/7 support to some people, so you will need to have flexibility to take your turn on the on call rota. In emergencies you may need to go into the service, including at nights, weekends or a bank holiday.

A full UK driving licence, with access to your own vehicle, is essential for the role.

About you

- You will have experience supporting adults with complex learning disabilities.
- You need good IT skills and experience of maintaining records to be a success in this role.
- You will have knowledge of CQC regulations
- You need to hold a Level 5 Diploma in Leadership and Management for Adult Care (or acceptable equivalent) OR have the ability to achieve this within 18 months of appointment.
- You will have detailed knowledge of Health and Safety issues, and Safeguarding regulations
- If you have the passion for delivering high quality care and support services to people with learning disabilities and you want to make a difference to enable people to live a more fulfilling and independent life – then this is the role for you. 

For more information on the role and responsibilities, please refer to the job description & person spec.

STRICTLY NO AGENCIES PLEASE

We reserve the right to close this vacancy early should we receive sufficient applications.

Hft's usual terms and conditions apply. Hft is committed to equal opportunities and welcomes applications from all sections of the community. As a Disability Confident Employer, Hft is helping to ensure that disabled people have the same opportunities to fulfil their potential and realise their aspirations that people without disabilities do. Successful applicants will need to undertake an enhanced disclosure check against the Disclosure and Barring Service (DBS). Having a criminal record may not bar you from employment.

REF-217 898

An exciting opportunity has arisen to join Westway Trust as an Adult Learning Tutor - Digital Skills, starting in January 2025.

Westway Trust is a community-guided organisation located in North Kensington which runs an adult learning programme of accredited and non-accredited provision across a range of subjects. We aim to enable people to progress in work, in learning and in life. Our learners come from a variety of backgrounds and have different prior experiences of learning.

The primary responsibility of the Digital Skills Tutor will be to design and deliver high quality, learner-centred teaching, and learning and assessment experiences to our employed and unemployed adult learners from Entry level to Level 1, while supporting the Adult and Community Learning Manager to achieve the Trust’s strategic objectives.

This is a part-time, term-time only role.  The working hours will be discussed and agreed at interview stage.

Key responsibilities of the role include:

Teaching

• Plan, prepare and deliver high-quality teaching and learning sessions, workshops, and tutorials in line with the curriculum requirements and the needs of individual learners, ensuring learning objectives are met
• Assess learners’ abilities and identify areas for improvement, tailoring teaching and learning methods and resources accordingly
• Rigorously monitor and track learners’ progress, providing regular feedback and implementing strategies to address areas of weakness or underperformance
• Set and mark assignments, tests, and examinations, providing constructive feedback to learners to support their learning and improvement
• Establish and maintain a positive and inclusive learning environment, actively promoting learner participation, motivation, and confidence in professional development
• Maintain accurate records of learners' attendance, progress, and assessment outcomes, ensuring compliance with regulatory and internal requirements

Administration

• To carry out and keep records of initial and diagnostic assessments, identifying areas for improvement, tailoring teaching and learning methods and resources accordingly
• To identify materials and equipment/resource needs to assist the provision of teaching and learning by students
• To develop differentiated Individual Learning Plans with students, monitor and track learners’ progress, providing regular feedback and strategically addressing areas of weakness maintaining up to date course files and submitting accurate data on attendance and achievement within agreed deadlines
• Preparing groups of learners for accredited assessment (exam or portfolio) & non-accredited assessment (RARPA), marking assessments and taking part in internal moderation and/or consultation meetings with appropriate Trust staff

Knowledge, Skills and Experience:

Essential

• Practical work experience as an ICT Tutor, demonstrating hands-on knowledge and skills applicable to real-world scenarios
• Experience of teaching adult learners and an understanding of appropriate teaching strategies in a similar role
• Experience of devising course outlines and schemes of work
• Experience of managing mixed groups of learners
• Knowledge and experience of working with a variety of exam boards
• Excellent communication skills, both verbal and written and the ability to work as part of a highly collaborative team

Desirable

• Understanding of the RARPA (Recognising and Recording Progress and Achievement in non-accredited learning) system
• Experience of working/teaching refugees and or asylum seekers
• Basic understanding of cybersecurity principles and practices to impart essential knowledge to students
• The ability to speak a community language

Qualifications:

Essential

• Level 3 or above subject specialism qualification, such as IT User Skills,
• A full teaching qualification for working in adult learning (DTLLS, PGCE or DET)

Benefits of working with us:

• Great location in the heart of Portobello, North Kensington
• Investor in People (IiP) employer
• Free gym membership at health club one minute walk from the office
• Pension scheme
• Life Assurance
• Sick pay scheme
• Season ticket / bicycle loan
• Free eye test voucher

The application deadline is Sunday 8 December 2024 when applications will be reviewed and shortlisted for interview.  However, we reserve the right to close the application early.  An early application is strongly recommended. 

Sight Scotland is Scotland’s leading charity providing specialist care, education and research for people with vision impairment. The charity has been in existence for over 230 years, and offer a variety of services in the community as well as education, transcription into alternative formats and residential care for adults and children. Their vision is of an inclusive Scotland where people of all visual abilities have the opportunity to thrive. To achieve their mission they are looking for a Supporter Fundraiser who will proactively engage with supporters, community groups and volunteers in the community.

The Digital Mobilisation and Fundraising Specialist is a new post, joining the Fundraising team within a newly formed Cause and Engagement team. It is an exciting time to join with investment in the Fundraising team, a new organisational strategy and direction, and a roadmap for fundraising planned. The charity is recruiting for 5 other fundraising roles alongside this role, including another digital fundraising role.

This post holder will curate, creates and manage digital content for fundraising purposes at Sight Scotland. The role will introduce and test new, innovative digital products and tools that build audience engagement, supports fundraising and campaigning goals and encourages people living with sight loss to contact the charities for support. The role will also manage Sight Scotland’s website and email marketing.

This is the first role of its kind at Sight Scotland. There is a world of opportunity we want this role to explore, and there is budgetary support to test and trial new ideas. 

It is important that the successful candidate for this role has existing experience of working within a charity/fundraising environment. In order to ensure the role is successful, an understanding of fundraising and how we can effectively apply digital tools and techniques to support income generation is vital. 

To apply, please download the candidate pack for the contact info and next steps. 

Want to join three-time award winning charity, FoodCycle? As our Community Fundraising Manager you will drive income from community fundraising across the country, ranging from rotary clubs, university RAGs, schools etc. You will encourage and support local fundraising initiatives by FoodCycle volunteers, and participate in sponsored challenge events such as marathons and bike rides.

You will be a self-starter who thrives on engaging with different stakeholders to raise money and profile for FoodCycle. You will have experience of community fundraising, as well as event planning and delivery. You will have excellent verbal communication skills and confidence to give presentations. As this is a hybrid role, you will need to live within a commutable distance of Vauxhall, London.​

Benefits: We offer 26.5 days holiday plus bank holidays, and additional holiday for length of service (pro-rata for part-time). Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments. ​

How to apply:Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.​

Deadline for your application:Sunday 1st December 2024.​​

Interview process: Shortlisted candidates will need to prepare a presentation to deliver at interview.

Interviews: planned for Tuesday 10th December.

Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected. We are a Disability Confident Scheme member.

Safeguarding: Safeguarding is Everyone’s business – FoodCycle is committed to safeguarding and promoting the welfare / wellbeing of children, young people and adults at risk. This role will therefore require a satisfactory Enhanced DBS check.

Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship.

A fantastic charity providing services to unpaid carers are looking for a Senior Service Manager, based in Surrey.

Location: Leatherhead in Surrey, with some working from home and within the community across Surrey

Salary: Circa £32,000

As Senior Service Manager, you will direct the strategic requirement, operational care standard and continuous improvement of services to the charity’s clients, the unpaid carers, across Surrey.

Key responsibilities include:

• Managing the Service Managers – ensuring operational excellence and compliancy within your allocated sector
• Collaborating with the other Senior Service Managers to execute strategic visions at the direction of the Head of Care Operations & Registered Manager
• Continuously aspiring to revolutionising the care and support provided to clients
• Providing expert leadership around Safeguarding Concerns and being a role model for
• other members of the operations management team
• Monitoring service provision - ensuring gaps and under contract hours are resolved and resources are being maximised with regards to impact on overall delivery of hours.
• Co-producing and implementing strategic plans for the delivery of care services for unpaid carers in alignment with the business plan.

The successful candidate will have a Care Certificate and knowledge of CQC regulations and Health Care Act and an ideally an NVQ Level 3 or 5 in Health and Social Care (or the willingness to commence in this qualification with 3 months).Previous line management experience, ideally in a care setting, including rostering and completing observations and supervisions is key, as is a good level of IT literacy, including proficiency in Microsoft Office software (Word/Excel) and the ability to learn to use other digital platforms and software. Crucially you must have the ability to demonstrate dignity and respect for adults and children with care and support needs and have a thorough understanding of the needs of unpaid carers.

CVs are being reviewed on a rolling basis, so if this sounds like you, then please do get in touch for more information ASAP!

Please note, only successful candidates will be contacted with further information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

We are looking for an Engagement Manager to support the expansion of one of BITC's most prestigious offers - The King's Seeing is Believing programme of visits by ensuring an inspirational and top-quality experience for senior business leaders in the UK. The successful candidate will require experience working with multiple stakeholders across all sectors and delivering immersive events, programmes and comms.

The role will focus on both visit delivery and delegate management and will also support the raising of the programme’s profile and creation of comprehensive follow up process. 

Business in the Community was formed in 1982, and with His Majesty King Charles III as our Royal Founding Patron, we are the largest and longest-established membership organisation dedicated to responsible business,

We want the UK to lead the world in responsible business.

We work with members to continually improve their responsible business practice, leveraging their collective impact for the benefit of communities. We grow the responsible business movement and collectively create a greater impact to ensure that:

• Every young person and job seeker feels supported and has clear pathway into work.
• Every employer is investing in skills that are needed for today and for the future, creating workplaces where everyone has the opportunity to grow and reach their potential, regardless of background.
• Every community has a shared sense of pride and hope, with support to tackle the difficult challenges and where there is a strong, collective vision for fairer, greener and better tomorrow.

We are currently looking for an experienced Engagement Manager for The King’s Seeing is Believing programme to work alongside Senior Programme Manager, delivering the programme of visits by creating high quality experience to senior business leader in the run up, during and after the visits, and to help support comms activity to raise the profile of the programme.

The role will involve:

• Delegate engagement
• Visit delivery
• Marketing and Communications

What is required

The successful candidate will have:

• Confidence to work corporately.
• Events management experience, especially external physical events and learning experiences.
• Developing and delivering programmes.
• Confidence in managing and engaging with stakeholders both internally and externally.
• Development of clear briefings and materials.
• Excellent written and verbal communication skills.
• Ability to work autonomously and still work collaboratively across teams.
• Excellent organisation, planning, prioritising and time management skills.
• Advanced user of Microsoft Office applications.
• Understanding or some experience of marketing and comms.

Business in the Community are actively looking to recruit a diversity of talent. We embrace, respect and value the difference in our employees and we are committed to creating and maintaining an inclusive environment that consists of fairness, dignity, and caring for everyone, and one that enables every employee to flourish and realise their potential.

We are a Race at Work Charter signatory and, alongside 600 other Charter signatories, taking actions to encourage and support ethnic minority representation in recruitment, selection, and career progression as well as being committed to improve the working lives of our disabled and neurodiverse colleagues.  We are also a real living wage employer.

Job Title:Technical Lead

Reporting To: Director of IT and Data Security 

Location: Hybrid (Our offices are based at Phoenix Brewery, W10 6SZ)

Contract: Full Time, 12 Month Fixed Term Contract 

Salary: Up To £65,000

Benefits:

• Enhanced policies including 25 days annual leave per year, plus public holidays;
• Company electronic devices;
• Competitive pension;
• Remote and flexible working;
• Excellent opportunities for training and career progression.

Closing date: 13th December 2024

Job Purpose

Create and operate MHI’s technical capability to create and manage products and services. Do so whilst balancing the needs of product, engineering, security and compliance.

Main Responsibilities

Primary

• Develop a set of appropriate methodologies and standard patterns for delivering new products and services. Ability to create quick mock-ups and prototypes.
• Employ aspects of product management, solutions architecture, technical design and testing practices. 
• Consider products and services with respect to their lifespan, expected change frequency, support and maintenance requirements.
• Know how to deliver value quickly without compromising security and data protection concerns. 
• Expert knowledge of a range of technologies and languages, with the ability to be hands on and lead a small team of engineers. 
• Ability to consider and select the most appropriate technologies by considering trade-offs, implications, constraints and the needs of the organisation.

Leadership and people

• Inspire technical members of staff, help them grow and follow best practices consistently.
• Manage the concerns of interested parties (internal and external).

• Align all activities to MHI objectives and short term priorities, develop work plans to ensure resource allocation to meet needs.
• Lead on solutions and drive initiatives, ensuring the team delivers on projects

Ways of working and team culture

• Work with the Director to embed the delivery methodologies across the team and organisation.
• Encourage better ways of working to aid ‘shift left’, compliance, automated change and release Where necessary, work to change the mindset and get team buy-in
• Challenge the status quo and manual processes, identifying initiatives to remove bottlenecks
• Ensure best practice followed for implementation, test and verification, change and release
• Apply a culture of continuous improvement based on cost and benefit

Service delivery

• Take on ownership of projects as required
• Define KPIs and metrics to improve observability and drive improvements

• Create a system that keeps the Director informed of progress and issues.
• Ensure service excellence across all MHI staff and data services
• Define project deliverables (definition of done, acceptance criteria) and overseeing delivery. 
• Manage internal and external stakeholders, and represent the Technology Team in partner/supplier meetings.
• Contribute to the selection and due diligence of supplier contracts

Security and data governance

• Ensure development and run best practices are followed and aligned with our ISMS.
• Where required, contribute to cyber registers, documentation and audits (may include ownership and key deliverables strongly tied to IT domain).
• Contribute to data custodian responsibilities 

Person Specification

Essential 

• Knowledge of coding concepts and structures. 
• Experience in one or more of the following: 
  • Core cloud concepts, architectures and best practices (AWS preferred).
  • Ability to act as a data custodian for high-value data, awareness of security and compliance obligations, control options
  • Terraform and/or Cloudformation
  • Github, github actions
  • Docker, Kubernetes
  • Amplify
  • React, node.js, next.js
  • Python, exposure to other languages beneficial (e.g. Java/Kotlin)
  • DynamoDB, mongoDB, RDS
  • Working knowledge of systems lifecycle and the ability to work with key stakeholders
  • Knowledge of single sign on, federated identity and related protocols
  • OKTA
  • Monitoring and troubleshooting
  • Knowledge of high availability architectures
  • CRMs (we use Salesforce)
  • Google Workspace
  • Atlassian (JIRA, Confluence)
  • Mac/iOS and Chrome OS/Chrome Enterprise
  • Understanding of encryption technologies, symmetric/asymmetric, TLS
  • Understanding of RESTful APIs and LTI
• Project management and/or service creation experienced
• Excellent documentation skills
• Experience of supporting critical IT systems
• Excellent communicator both written and verbal
• High problem solving ability, ability to work independently and with ambiguity
• Discipline to stick to development and security best practices and hold ground, whilst remaining pragmatic
• Must have a drive for continuous learning, be committed to learning new skills and/or passing certifications. Must keep up with industry trends and technologies
• Comfortable performing a wide range of activities, including stretching to new skill/experience areas.
• Ability to manage own time, confirm priorities and expectations
• Independent worker, but knows when to ask questions, but comfortable working with the wider IT and Security Team whole organisation
• Creative thinker, but understands the importance of seeing a piece of work through to the end and on time.
• Decisive, proactive, knows when to check the boundaries. 

Desireable

• Good University Degree (thinking skills valued over subject)
• Exposure to ITIL (ITIL Foundation or higher preferred)
• Knowledge of ISO 27001 controls and CyberEssentials + 

We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.

Job Description Income Generation Manager

Join our team at an exciting time of growth. You will feed into and lead all aspects of the charity’s income generation strategy plan and associated delivery, working with the CEO and wider leadership team. The role holder will increase annual income year on year by developing an income strategy and delivery plan that develops current income channels and create routes to corporate partnerships and donors, as well as continuing to build our brand recognition.

To feed into and lead all aspects of the charity’s income generation strategy plan and associated delivery working with the CEO and wider leadership team. The role holder will increase annual income year on year by developing an income strategy and plan that seeks to improve current income channels and create routes to future partnerships and donors as well as continuing to build our brand recognition. Specifically, to develop innovative strategies and supporting plans that will help increase income from the following streams:

1. Patronage and donations from high profile and philanthropic individuals/groups allied to our aims

2. Online marketing and fundraising campaigns (FB, Instagram, X, web and text)

3. Corporates through selection of Together Dementia Support as their chosen charity, through employee give as you earn and voluntary involvement in our events, services (marketing and media engagement) and fundraising;

4. Legacy and will-based fundraising with our partners

5. Fundraising events that provide a positive experience and income contribution

The role holder requires commercial focus and should be able to demonstrate how they will design, develop and implement appropriate income generation approaches aligned with jointly agreed fundraising goals. The role will involve increasing awareness, interest and commitment to our charity by leveraging our existing communication strategy and delivery plans.

Benefits when working with TDS

Here at Together Dementia Support we are able to provide a competitive salary, plus extra benefits when joining us.

• Annual leave allowance increases after three years of service.

• Support from by our Employee Assistance Programme. The programme also includes access to free counselling other well-being assistance tools.

• A Staff Discount Scheme, covering popular brands such as Pandora, Look Fantastic, JD Williams, Argos, Boots and more. You can also save on your holidays with Hoseasons, Cottages UK, TUI and others.

• Ongoing professional development opportunities.

• Regular wellbeing and team outings and activities. • Flexible hybrid working arrangements, depending on job role.

• Free onsite parking at our main office.

• 3% employer pension contribution.

Please read the full job pack and job descriptions. If you are interested in working with Together Dementia Support and believe you have the relevant experience, skills, abilities and qualities for this role, please send us your CV and covering letter of 1-2 sides, explaining how you meet our criteria. 

We are looking for an Individual Giving and Insights Manager for an incredible health charity to lead a small, ambitious team.

This is a hybrid role with once a week in the London office.

The Charity
A warm and collaborative health charity, dedicated to driving research for new treatments and giving support to children and adults most in need. They have a staff of over 50 people securing c£6m last year.

You will be joining a passionate organisation, known for its supportive and progressive working culture, offering fantastic benefits including 25 days annual leave per year plus bank holidays, enhanced rates for parental leave and flexible working. They will consider compressed hours as well as much more!

The Role
Oversee the delivery of an established IG programme of £1.2m pa, managing a team of two.

The team is on an exciting journey of growth as they manage the development and launch of the new Membership and legacy product.

Lead on developing supporter journeys that grow supporter engagement and income.

To develop supporter insights and data segmentation that improve targeting and enable data-led decisions for acquisition and retention across our mass fundraising programme.

To identify, test and implement new activities to increase income, with a focus on cost-effective, digital channels.

The Candidate
Experience of line management - developing and monitoring KPIs

Planning, managing and evaluating multi-channel direct marketing campaigns for acquisition and retention

Planning, executing and evaluating integrated supporter journeys, using digital platforms

Planning and managing projects and budgets and an understanding of current data legislation, particularly GDPR.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.