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Top job
Manor Gardens Welfare Trust, London (On-site)
£28,646 per year
Seeking a seasoned case worker with a strong record of high-quality advocacy for others
Posted 1 week ago Apply Now
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Page 15 of 38
London, Greater London (On-site)
£28,646 per year
Full-time
Contract (1 year contract)
Job description

Advocacy Caseworker (full-time)

You’ll be assigned a case-load of clients who you will advocate for in different kinds of support they need.

The Centre is open between 9am – 5pm Monday – Friday. Your normal working hours will be 36 hours per week i.e. 5 days per week.

You’ll work with:

  • people living with mental or physical health conditions or impairments
  • migrants and refugees
  • older adults
  • people experiencing digital exclusion

You will keep strict professional boundaries with the client, whilst sympathising with what the client has experienced in their life.

The role

  • Carry out needs assessments and draw up brief plans for each client to enable them to access services that will improve their wellbeing.
  • Support clients in actioning these plans - particularly in accessing advice or services, working alongside MGWT colleagues to provide further support, and ensuring successful referral from partner organisations where relevant.
  • Facilitate better access to targeted support services through advocacy - and when necessary, house calls to isolated clients.
  • Ensure client support provided is in line with MGWT policies and procedures -in particular, MGWT Safeguarding Policies and Procedures.

Person specification

  • An understanding of the need to work in an accessible and diverse way when working with those that experience barriers  in accessing support and services
  • A good understanding of where and why these barriers exist, and how we should design our services to ensure they meet the needs and requests of our communities. Knowledge of a second language would be an advantage.
  • Excellent written and verbal communication skills.
  • Excellent interpersonal skills with the ability to establish good working relationships with clients, colleagues, and external stakeholders, and ability to work with individuals from a wide variety of backgrounds and experience.
  • Ability to work independently using own initiative whilst remaining accountable to line management.
  • Ability to keep up to date and abide by legislation, procedures, policies and good practice guidelines relevant to the role, particularly safeguarding.
  • Personal characteristics of compassion and patience whilst simultaneously maintaining strong personal boundaries with clients
  • Competent in a range of IT skills in order to record and monitor casework and outcomes - especially with the ability to quickly adapt and apply these skills in different situations including Microsoft Teams, Outlook, Zoom, and unfamiliar system software

Please apply with a CV and covering letter detailing why you would like this role and what makes you suitable. 

Application Instructions

Please apply with a CV and cover letter.

Posted by
Manor Gardens Welfare Trust View profile Organisation type Registered Charity Company size 51 - 100
Posted on: 11 April 2025
Closing date: 30 April 2025 at 16:00
Tags: Advocacy

The client requests no contact from agencies or media sales.