Development Manager Jobs in Dorset
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Interim Deputy Director of Programmes - WasteAid
WasteAid is an international non-governmental organisation that works in low and middle-income countries to implement environmental and economic empowerment programmes, focusing on support to nascent green businesses and grassroots entrepreneurs. The work improves the livelihoods of some of the poorest and most marginalised, promotes circular economy innovation and contributes to a cleaner and healthier future for all.
Our programmes focus predominantly on the reduction of plastic, organic, textile and e-waste pollution in areas of the world that have no formal waste management systems.
The organisation promotes and shares locally appropriate, evidence based inclusive practices, supporting and empowering others to take positive action. We partner with public, private and community-based organisations in countries where the lack of waste management systems is harming the environment, economy and society. We achieve our goals through our3 flagship programme approaches, currently delivered in The Gambia, India, South Africa, South Sudan and Uganda.
- Our Wastepreneur programme for those individuals and micro businesses trying to make a living within the circular economy and make a difference in their communities.
- The WasteAid Circular Economy Network which brings together national stakeholders, local authorities and the private sector to tackle local waste challenges through networking, training, infrastructure support and innovation challenges.
- First Step Resource Management Programmes focus on a whole system approach to divert waste from landfill supporting community behaviour change, basic infrastructure, collector group training and end market development.
The organisation is less than 10 years old and has enjoyed unprecedented growth with an annual budget this year of circa £2 million. It is a dynamic organisation with an international team who work in a supportive and collegial environment.
INTERIM DEPUTY DIRECTOR OF PROGRAMMES JOB DESCRIPTION
This is an interim position, but the position will become permanent in due course through a separate recruitment.
Location: Home based in UK, other European locations considered
Reporting to: Director of Programmes
Direct Reports: Country Managers, Grants Finance Officer
Key Relationships: CEO, Head of Strategy and Impact
Salary: £50-60k per annum
Location: UK Home Based with up to 25% international and UK travel
This role is a member of WasteAid’s Senior Management Team.
Purpose of Role
The purpose of this role is to ensure the effective management and delivery of WasteAid’s global programme, providing leadership, capacity building and support to WasteAid’s international programme team and ensuring effective resource mobilisation. This role reports to the Director of Programmes and supports that role in scaling, trialling and evolving WasteAid’s current programme approach.
Major Responsibilities:
Leadership and Representation
• Provide leadership and supervisory management for WasteAid’s programmes team, including mobilisation and stewardship of resources, programme quality accountability, and performance management.
• Participate actively in country programme management, coordination, and strategy meetings with Director of Programmes and members of the country team.
• Work closely with Finance colleagues to ensure timely budget development, financial planning and cost management.
• Support the Director of Programmes to actively engage with donors, partner organisations and external stakeholders to ensure WasteAid is strongly represented.
• Conduct regular field visits to support programme teams
Supporting Strategic Direction, Program Quality and Growth
• Provide cohesive leadership to WasteAid’s global programme teams ensuring that priorities and opportunities identified are in line with organisational strategy and approach which includes scaling of current programmes and the identification of further areas of intervention.
• Work closely with the Head of Strategy and Impact to support the programme team with regarding tools and strategies to ensure that programming is based on input from communities, local partners and local/national stakeholders, a thorough understanding of the context, and technical best practices
• Work with Director of Programmes and colleagues in the country programme to identify funding opportunities and support the development of competitive, responsive proposals; meet with potential partners (and donors as appropriate) to discuss current and potential funding opportunities.
• Work with the Senior Management Team to develop programme budgets, which reflect a detailed understanding of situational parameters, beneficiary needs, available resources and technical possibilities including partnership capabilities.
• Working collaboratively with the Senior Management Team, support MEAL approaches to adapt and implement appropriate monitoring and evaluation systems that enhance programme quality, increase effectiveness and measure results.
Staff Performance Management and Development
• Supervise and mentor direct-report staff, including communicating clear expectations, setting performance objectives, establishing a supportive environment while emphasizing accountability, providing regular and timely constructive performance feedback, and leading documented semi-annual performance reviews.
• Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.
• Promote and monitor staff care and well-being. Model healthy work-life balance practices. Support appropriate interventions in response to identified staff care needs of staff.
• Work with HR to identify and implement recruitment and retention strategies.
Grant Monitoring & Partner Management
• Supervise the Grants Finance Officer.
• Support and supervise implementation of strong Project Management Cycle processes and tools including budgeting and planning and grant meetings such as Budget vs Actuals Meetings, Grant Opening, Mid-Term, and Closing Meetings, ensuring follow up on action points.
• Through the Grants Finance Officer ensure that all programmes are compliant with their respective donor regulations
• Support the Director of Programmes in having a solid partnership strategy for appropriate programmes.
• Ensure programme staff proactively maintain positive relationships with partners, including ongoing capacity building and mentoring,
Job Requirements:
· Educated to degree level, masters in a relevant subject would be desirable.
· At least 10 years of progressively responsible professional experience managing complex international development programming, ideally with a climate or environmental element.
· Demonstrated successful leadership experience managing a multi-disciplinary team and cross-cultural dynamics.
· Strong diplomatic and coordination skills.
· Demonstrated ability for accurate analysis of complex issues, strong decision-making, and translation of programmatic priorities into operational strategies.
· Proven track record of leading multi-location teams.
· Repeated, successful experience delivering appropriate levels oversight for a portfolio consisting of a variety of complex, donor-funded projects.
· Demonstrated experience in developing successful funding proposals
· Strong oral and written communication skills, with ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders.
· Established capacity to deal with ambiguity in stressful situations.
· Ability to respond to multiple priorities in a timely manner, producing high-quality outcomes.
· Motivated, positive individual who excels at taking initiative and is able to motive team members to produce results under pressure while maintaining a sense of humour.
Team: Innovation
Location: Remote
Work pattern: 21 hours working each Wednesday, Thursday & Friday
Salary: Up to £24,817 per annum (pro rata of £41,363)
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Senior Innovation Officer:
- Leading collaborative innovation cycles and sprints using an insight led innovation approach to develop new products and optimise existing activity
- Support the Innovation Manager to deliver overall Marketing and Income Generation targets by working across the directorate to manage innovation and new product development
- Identify, plan and develop new opportunities from end to end; from insight gathering and analysis to conducting pilots and stakeholder management
- Support the development of an innovation culture, building a culture of audience led decision making and supporting all Marketing and Income Generation teams to incorporate the innovation process and techniques into their work
About the Strategy, Knowledge & Innovation team:
- We sit within the Strategy, Knowledge & Innovation team
- Our team is responsible for shaping and building innovation across our directorate to deliver income growth and drive awareness across a diverse audience
- We currently have a team of 4, 5 once vacancy is filled
What we’re looking for in our Senior Innovation Officer:
- Experience of working within Fundraising
- Experience of supporting the delivery of an Innovation Strategy
- Significant experience of project management including stakeholder management & innovation projects
- Ability to manage and prioritise a high workload and multiple complex issues and tasks in a changing environment with tight deadlines
- A good working knowledge of fundraising disciplines
What we can offer you:
- range of health benefits
- 25 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date: 12th November 2024
Virtual interview date: TBC
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
- Anonymised application form
- Virtual interview via Microsoft Teams
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Making a better life for cats, because life is better with cats
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As an organisation, we are unifying all of the professions and services involved in the delivery of MS care to create one influential voice and are building and delivering initiatives that will support meaningful service improvement.
As a member of the TMSFA team, you will be responsible for developing the external profile of TMSFA through the implementation of an engaging and impactful digital communications strategy, providing valuable insight into the work that TMSFA is doing and growing its audience.
With your strong background in IT, communication, marketing and website development, you will be pivotal in publicising events, publications and outcomes of TMSFA.
This role will also involve routine administrative office tasks, including the management of the database.
This is a new and exciting role that will be best suited to someone who is innovative, motivated, and agile in their approach to work.
The client requests no contact from agencies or media sales.
REIMAGINING GOVERNMENT FOR A CHANGING WORLD
Governments today face unprecedented challenges. From responding to climate change and tackling
inequality to managing public health crises, they are under immense pressure to meet the growing
demands of their citizens while maintaining trust and staying relevant. Yet, many of the systems and
structures that underpin government operations are no longer fit for purpose in our rapidly changing world.
At CPI, we believe it’s time to reimagine government so that it works for everyone. We envision a future
where governments are not just responsive but also resilient, inclusive, and adaptive to the complexities
of modern society. To make this vision a reality, governments must evolve—and CPI is here to help them
on that journey.
We act as a learning partner, empowering changemakers within and around government to think
differently, embrace new approaches, and create lasting, positive change. Our work is built on two core
practices: sensemaking and action-learning.
THE WORK WE DO
At CPI, we help governments transform in order to best meet the challenges of the 21st century. To do this, we focus on three core objectives:
1. Inspiring leaders to act: We cultivate visionary, empathetic leaders who are driven by a commitment to the public good. By mobilizing leaders around shared goals, we empower them to drive meaningful change, particularly in communities that have historically been underserved.
2. Innovating systems and services: We help governments and partners rethink how public services are designed and delivered. By embracing innovation, we create systems that are not only capable of solving today’s challenges but
are resilient enough to adapt to future societal, technological, and environmental shifts.
3. Integrating across boundaries: Collaboration is key to creating long-lasting impact. We help our partners break down silos and foster cross-sector partnerships, connecting ideas and people across diverse ecosystems. By doing so, we enable government leaders to continuously learn from others, improve their services, and deliver better outcomes for citizens.
At CPI, we don’t just advocate for change—we model it. Our core values—Curiosity, Courage, Collaboration, Empathy, and Equity—are at the heart of everything we do. These values shape our work culture, our partnerships, and how we engage with the world. By living these values, we create an environment where everyone can thrive and contribute to the positive
changes we want to see in government. Together, we believe that by reimagining government, we can build a future where public systems are not only more capable but also more equitable, responsive, and aligned with the needs of everyone they serve. Through partnership, learning, and experimentation, CPI is uniquely positioned to lead this charge and help shape
the future of government.
KEY RESPONSIBILITIES FOR THE CEO
1. Values – Shaping culture and people leadership
At CPI, we strive to “walk the talk.” Our ability to serve our partners effectively starts with living our values internally—creating a culture that encourages creativity, reimagining, and bold, generative work. To unlock truly innovative ideas and approaches with our partners, we must first embody the change we seek to bring about. This requires a values-based approach that not only challenges us but also inspires those we work with to think and act differently.
Our values are at the heart of everything we do:
Curiosity - We champion exploration and creativity.
Courage - We remain authentic and brave in our decisions and actions.
Collaboration - We share power and work together.
Empathy - We seek to understand others’ perspectives and experiences.
Equity - We challenge systemic barriers to foster inclusivity and opportunity.
Therefore, the CEO of CPI must:
• Model and steward our values: Lead with integrity, transparency, accountability, and humility. Ensure that every decision and action reflects CPI’s core values.
• Inspire a relational culture: Lead through authentic, people-centred leadership. Foster an environment of honest conversations, active listening, mutual support, and resilience. Show up with presence and patience, offering support when needed.
• Champion a culture of inclusivity: Foster an environment where everyone feels they belong by embedding inclusivity and equitable practices. Ensure power is shared, and all team members are valued and empowered to contribute their unique strengths.
• Nurture a learning culture: Promote continuous learning and reflection. Encourage experimentation, embrace failure as a learning opportunity, and challenge assumptions to strengthen the organization.
2. Vision– Re-imagining government through thought-leadership
The CEO will represent CPI’s vision for reimagining government, grounded in systems thinking and complexity theory. They will be an active thought leader driving the intellectual frontier forward. Through thought leadership—whether via podcasts, reports, conferences, or advocacy—the CEO will position CPI to attract partners, collaborators, and projects that align with our unique approach and capabilities. Beyond our project portfolio, the CEO will inspire and grow a broader movement of changemakers, expanding CPI’s influence and impact across sectors and geographies.
Therefore, we seek a CEO who will:
• Inspire big conversations and tell powerful stories: The CEO will reflect, imagine, and communicate boundary-pushing thought leadership that challenges teams and engages public and social sector leaders. By sharing the ideas, insights, and inspirations that emerge from CPI’s work through blogs, podcasts, conferences, and public speaking, the CEO will inspire external audiences and catalyze bold conversations. Through storytelling, the CEO will amplify CPI’s vision, challenging others to achieve greater impact and contributing to a global movement reimagining government across sectors and geographies.
• Support public service innovation and impact: Ensure CPI is designing creative programs with our partners that help civil servants excel as stewards of public resources
• Advocate for better governance: Promote policy and governance reforms that prioritise empathy, inclusivity, and trust, positioning CPI as a global thought leader in reimagining the role of government in society.
• Convene thought leaders: Recognising government reform is hard work and hugely complex, the CEO can leverage CPI networks to create meaningful spaces for shared learning and co- produced thought leadership.
3. Strategy- Positioning CPI, prioritising our focus areas, sequencing our organizational development
CPI’s approach starts with a shift in values and thinking before driving system change and service design. Our work spans thematic areas like democratic governance, climate change, AI, gender equity, public health, and more. We use diverse tools—from service design and challenge prizes to partnership- building and fund management. As CPI grows across regions like North America, Europe, and Asia, we need a leader who can balance visionary positioning with operational priorities.
Therefore, we need a CEO who can:
• Cultivate our strategy: Building on existing strengths, develop a long-term strategy for the organization that delivers on its mission and for its partners, while harnessing the full range of capabilities within the team. CPI has a regionally federated structure, with authority appropriately devolved to trusted leaders across the organization. The CEO will play a critical role in uniting these efforts by identifying CPI’s core strengths and focus areas and clearly articulating strategic priorities for both the short and long term. At the same time, the CEO must ensure that CPI remains agile and responsive to emerging opportunities for growth and impact.
• Communicate CPI’s identity: Clarify and strengthen CPI’s identity. Ensure that our work, though complex, is communicated boldly and clearly to raise our profile. Our recent re-brand is part of this, but our next CEO will help craft a bolder, sharper presentation of who we are and how we serve.
• Global perspective and leadership: Continue to build a truly global organization, with a presence across multiple regions. While much of our team, work, and revenue are currently concentrated in the United States, we are committed to maintaining and expanding our international presence. The next CEO must have a global outlook, be comfortable working across different cultures, and actively support CPI’s vision of remaining a diverse and internationally balanced organization. It will be crucial for the CEO to lead efforts to rebalance our organizational focus, ensuring that we continue to strengthen CPI’s work across the world.
• Strengthen our operational core: Build a cohesive and high-functioning foundation across Finance, People & Culture, and Communications. The next CEO will ensure that CPI remains adaptive and entrepreneurial while developing the robust infrastructure needed for sustainable growth. This includes strengthening key operational systems to support CPI’s long-term success without compromising its innovative spirit. The CEO will maintain a strong overview of the financial health and funding forecast for CPI.
• Partner with the Board: Maintain a strong, collaborative relationship with CPI’s Board of Directors, including regular updates on progress and co-creating strategies for future growth. Support the identification and onboarding of new Board members who bring diverse perspectives and are committed to CPI’s mission and values.
4. Partnerships – expanding and deepening our collaborations Collaboration is at the heart of CPI’s work. The CEO will be a bridge-builder across sectors, geographies, and themes, growing the community of those re-imagining government.
Therefore, we expect our next CEO to:
• Steward our partnership with BCG: With our branding recently shifting from “a BCG Foundation” to “founded by BCG,” we have a unique opportunity to further maximize the benefits of our heritage and deepen our partnership with BCG. As valued learning partners and collaborators, BCG has been a steadfast supporter and proud champion of CPI. While CPI operates independently, this exceptional partnership allows us to both benefit from and contribute to BCG’s expertise, creating mutual value and enhancing our collective impact.
• Foster our strategic relationships: Strengthen and deepen relationships with governments, foundations, corporates, and changemakers. Use these collaborations to extend CPI’s impact and mutual learning.
• Network and build partnerships: Act as an ambassador for CPI, catalyzing new partnerships and co-designing innovative solutions.
• Fundraise: Although we primarily operate under a contract-based business model, our recent rebranding presents a unique opportunity to expand our ambitions and elevate our funding strategy. The next CEO will have the chance to attract larger and more innovative funding partners who share our vision and ambition, enabling us to secure core funding that strengthens CPI’s long-term impact and reach.
EXPERIENCE WE SEEK IN OUR NEXT CEO
CPI is deeply rooted in our values. Our next CEO must not only embody Curiosity, Courage, Collaboration, Empathy, and Equity but also share their personal journey of growth and continuous learning as they strive to live these values. Leading by example, they will inspire others to embrace the same principles.
As a vision-led organization, CPI requires a leader who is already thinking expansively about the future of public institutions. The ideal candidate will be a thought leader—speaking, writing, and advocating for bold, creative solutions that deliver maximum impact from public services.
CPI operates at the intersection of sectors, so our CEO must bring credibility, humility, and learning from a diverse career. Ideally, they will have experience in government, not-for-profit leadership, and commercial sectors, providing a well-rounded perspective that enhances CPI’s unique positioning. CPI has enjoyed a truly remarkable founding decade and is now entering a pivotal phase of growth and maturity. We are beyond the start-up stage but still evolving, and we seek a leader who has successfully guided organizations through similar transitions. The ideal candidate will have a track record of strategic transformation, having helped previous organizations reach their full potential during key stages of development.
We are not a generic consultancy; we are systems-thinkers versed in complexity theory, and in particular, applied to the unique challenges of government and the wider public sector. The CEO will likely have immersed themselves in these disciplines, bringing a nuanced understanding of how to navigate complexity and apply systems thinking to large-scale challenges. Our CEO must be comfortable also sitting with uncertainty and ambiguity, letting solutions be emergent and co-created in a relational context, embracing experimentation’s iterative process.
CPI is an innovative and entrepreneurial organization. We need a leader who has thrived in such
settings, made bold decisions, taken calculated risks, learned from failures, and remains a progressive
thinker in areas such as organizational design, new management practices, creative financing, and
unconventional partnerships. As an increasingly international organization, we seek a leader who is passionate about cross-cultural leadership, managing a dispersed team, and bringing a wealth of experience, networks, and insights
from working across multiple regions.
REMUNERATION
At CPI, we are committed to aligning our compensation framework with the principles of fairness, equity, and transparency. We benchmark salaries using national, country-specific data and aim to offer compensation between the 50th and 75th percentiles for all staff roles. Additionally, we maintain a 5-to-1 ratio between the most senior and junior staff, ensuring that our compensation structure remains equitable across the organization.
For the CEO role, a competitive salary will be offered in line with local benchmarking for the country where the CEO is based. As a reference, in our two largest offices, the salary range for a UK-based CEO is £170,000-200,000, and for a US-based CEO, the range is $275,000-310,000. Beyond base salary, we take a holistic approach to compensation, offering a benefits package designed to support work-life balance. This includes a generous package and leave entitlement, comprehensive health care, and flexible working arrangements. CPI’s CEO would preferably be based in the US (East Coast) or Western Europe, but we are open to discussing other locations in an exceptional circumstance. Travel will be an important part of the role, with consideration given to climate impact and effective use of time and resources. Travel will include visits to team meetings, attending key global forums, client meetings, and events that showcase CPI’s vision and inspire the re-imagination of government.
The client requests no contact from agencies or media sales.
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Lepra
Lepra is dedicated to addressing leprosy and lymphatic filariasis (LF) and their consequences through direct support, advocacy, and the promotion of inclusive communities. We work in Bangladesh and in India, through our sister organisation, LEPRA Society. We work in partnership with people affected by leprosy and LF to improve detection, ensure access to treatment and care, and promote inclusion and wellbeing. We have just finalised our new Global Strategy for 2024-30, which will guide us in our efforts to accelerate progress towards global targets for leprosy and LF, and towards our vision of a world free from leprosy and LF.
Job Context
Our new Global Strategy introduces some new approaches and priorities to our work, including: our first ever global Theory of Change (ToC), the most detailed Monitoring, Evaluation, Accountability and Learning (MEAL) approach ever, and a sub-strategy dedicated to research, innovation and technology: the Global Research, Innovation and Technology Strategy (GRITS). With the finalisation of the new strategy, and as part of our ongoing commitment to improving our impact and efficiency, we are now seeking a consultant to provide specialised research support and technical advice.
Job Purpose
The primary objectives of this role are to lead the transitional phase of the GRITS, creating a detailed operational plan for its implementation; support the management of the existing research portfolio ensuring technical soundness, budget adherence and timely delivery; establish a sustainable pathway for research expertise to be led by in-country professionals.
Working Relationships
- Reports to Lepra UK’s Director of Programmes and Advocacy
- Day-to-day management liaison with the Director of Programmes and Advocacy and team members of Lepra’ sister organisation in India, LEPRA Society
- Close working links and collaboration with UK Fundraising, Communications and Finance teams
- International travel as needed for programmes oversight and support, and external representation.
Key responsibilities
Strategic Leadership
- Lead the transitional phase of the GRITS.
- Identify and address any gaps or challenges in the current strategy.
- Collaborate with stakeholders to ensure alignment and smooth transition.
- Support Programmes in the design of new projects / programmes by ensuring proposals submitted are technically sound and capitalize upon learning. Lead on ethical approval applications.
- Support Programmes in identifying, maintaining and growing academic / research -related partnerships, according to Lepra’s strategic interests and capacities
- Serve as a focal point for external research contacts that have an interest in people affected by leprosy and LF.
Operational Plan Management
- Develop a comprehensive operational plan for the rollout of the strategy.
- Establish the initial GRITS processes including the Go no Go; steering group established and functioning.
- Define clear timelines, milestones, and deliverables.
- Ensure the plan is realistic, achievable, and aligns with the charity’s objectives and resources.
Support Existing Research Profile
- Review and support ongoing research projects.
- Ensure all research activities are technically sound, within budget, and on time.
- Provide technical guidance and support to research teams.
- Provide ongoing mentoring and coaching to staff and partners.
- Ensure that data sets and tools are appropriately designed and employed.
Pathway to Sustainability
- Create a sustainability plan to ensure research expertise is transitioned to and led by in-country professionals.
- Develop capacity-building programmes for local researchers and institutions
- Establish mentorship and training frameworks to support local leadership in research.
Stakeholder Engagement
- Engage with internal and external stakeholders, including donors, research institutions, and community leaders.
- Facilitate collaboration and partnerships to enhance the research profile and strategy implementation.
- Ensure transparent and effective communication throughout the transition process.
Monitoring and Evaluation
- Develop and implement a monitoring and evaluation framework to track progress and impact of the strategy.
- Regularly report on progress, challenges, and achievements to the Lepra’s leadership team.
- Adjust plans and strategies based on feedback and evaluation results.
Safeguarding
- Support the implementation of newly developed processes in relation to the Prevention of Sexual Exploitation & Abuse (PSEA) and Safeguarding (SG).
- Ensure safeguarding measures are integrated into all project activities.
Technical advisory
- Guide and advise on the implementation of leprosy and LF control tools and approaches, specific healthcare models and/or health solutions in partner countries, when appropriate and according to Lepra and donor standards.
- Provide strategic and technical advice on the development and roll-out of country programmes as well as the overall leprosy / LF programme in Lepra.
Monitoring, evaluation and impact
- Advise the programmes team on the development of appropriate results frameworks, objectives, outputs, indicators and Key Performance Indicators (KPIs) and support the analysis of Lepra datasets. Advise the HPMEL on analysis of Lepra datasets. Provide technical inputs to Lepra’s reports, according to Lepra’s needs.
Person Specification
Qualifications
Essential
- Relevant degree level of education
Desirable
- Relevant post-graduate qualification
- Relevant professional health-related qualification
Knowledge and Experience
Essential
- Extensive knowledge of global health issues and an up-to-date familiarity with issues and practice in the international development sector
- Substantive experience in designing and leading research projects and of communicating research results to different audiences
- Ability to analyse quantitative and qualitative data using a range of different approaches and software and to present this information so that it may be easily interpreted by different users and audiences
Desirable
- At least ten years’ experience as a health advisor or researcher, preferably gained with an overseas development organisation or in academia, in a similar health focused role
- Familiarity with data visualisation tools and packages
- Experience with the concept and use of dynamic datasets
Skills, Attitudes and Personal Qualities
- Strong research administrative skills, specifically excel; STATA; SPSS; Nvivo and significant experience in MS Office packages
- Excellent attention to detail, and organisational and time management skills
- Excellent interpersonal skills, verbal communication skills, and confidence at presenting and representing at international global to a wide range of stakeholders
- Ability to work independently, be flexible and prioritise workload.
- Ability to travel within the UK and overseas
- Permanent resident and legal rights to work in the UK.
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The Peer Support Coordinator will play a critical role in the delivery of Day One's Peer Support Service. The primary objectives are to ensure a high-quality service is delivered to our beneficiaries; to develop our regional peer support model; and to facilitate a positive volunteering experience for our lived experience volunteer team. Responsibilities will include the day-to-day coordination of peer support activity. This will involve sensitive communication with trauma-affected individuals to understand their needs and preferences, using this information to facilitate suitable peer support matches.
The postholder will contribute to building a diverse volunteer team by supporting the volunteer recruitment and induction processes. They will offer ongoing support, guidance and motivation to our volunteers, ensuring meaningful opportunities to engage with Day One. The postholder will support the Peer Support Manger to conduct regular reviews with volunteers to gather feedback on their experiences as well as supporting their personal and professional development.
The Peer Support Co-ordinator will monitor service delivery and volunteer activity to ensure it is operating within agreed policies and processes. To ensure we can evidence the success and quality of the service, a key aspect of the role will involve keeping accurate records of interventions as well as collecting regular evaluation/impact data and personal case studies.
You will be a compassionate individual, dedicated to ensuring the highest quality of support for our beneficiaries and volunteers alike. You will be empathic with strong active listening skills, able to demonstrate sensitivity and discretion in your communication with trauma-affected individuals. You will be adept at identifying individual’s support needs and have strong social/communication skills enabling you to facilitate appropriate and meaningful peer support matches. Possessing excellent organisational skills, you will thrive in the fast-paced and reactive environment of peer support service delivery.
You will be committed to maintaining high standards and have a keen eye for detail able to keep accurate records of interventions and collect evaluation/impact data with regularity. Additionally, you will have a proactive approach to building and supporting a diverse volunteer team. You will be a ‘people-person’, enjoy speaking with others, and have the knowledge and confidence to offer ongoing guidance and motivation to our volunteer team. Your ability to conduct regular reviews to gather feedback to support volunteers' personal and professional development will be essential in driving the continued success of our peer support service. You will enjoy supporting others to develop new skills and navigate challenges successfully.
Day One is a young, ambitious national charity dedicated to supporting people impacted by serious or multiple injuries which could result in life changing consequences such as disability or death, referred to in the NHS as ‘major trauma’. Our Caseworkers work alongside NHS Clinicians, embedded as part of the team within Major Trauma Centres and across the wider Major Trauma Network to provide practical, emotional and financial support to adults and children as well as their families and loved ones. Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.
To apply, please upload your CV, and a supporting statement (no more than 2 pages) demonstrating how you meet the criteria and outlining why you’re interested in the role.
Please refer to the attached recruitment pack for more information.
Closing date:
Midnight Sunday 10 November 2024
Interview date:
First stage virtual interviews on 18th and 20th November 2024
Final stage in-person interviews on 2nd December 2024
Please find the full application pack including job description on our website.
Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.
The client requests no contact from agencies or media sales.
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This role will support the development and implementation of research and communications initiatives on safeguarding in higher education in Africa as well as contribute to the development of Keeping Children Safe globally.
Location: Africa – remote
Salary /Grade: £30,000 per annum
Duration: 18 months with possibility of extension if funding allows.
Background
Keeping Children Safe sets International Child Safeguarding Standards to help organisations protect children from abuse in organisations across the world.
We are completely independent and guided by the best interests of the child principle in all that we do. We work with people who have been subjected to child abuse, researchers, practitioners, policymakers and leaders to defend children’s right to be safe in all organisations, no matter how big or powerful.
This newly created role will support the development and implementation of research and communications initiatives on safeguarding in higher education in Africa, as well as contribute to the development of Keeping Children Safe globally. The overall goal of this programme is that all children, young people, and youths and adults at risk – especially refugees, youths with disabilities and persons vulnerable to discrimination because of their gender – who encounter Higher Education Institutions are safe from harm.
Find out more at www.keepingchildrensafe.global
Main Duties:
Key Responsibilities will include:
· Supporting the development and implementation of research and communications initiatives on safeguarding in higher education in Africa.
· Supporting the development and implementation of events, tools, resources, educational materials and publications based on research.
· Undertaking any other reasonable duty and tasks that may from time-to-time be requested by the line manager consistent with the nature of the job and its level of responsibility.
Person Specification
Essential
Strong academic research, communication and presentation skills with experience of research projects related to safeguarding, including issues related to refugees, youths with disabilities and persons vulnerable to discrimination because of their gender.
· Experience and understanding of issues related to safeguarding in higher education in Francophone Africa.
· Professional level French and English.
· Skilled at identifying and mitigating risks.
· Excellent written and verbal communication skills including presentations, report writing and conducting evaluations.
· Evidence of Continued Professional Development relevant to the role purpose and level.
· Able and willing to travel.
Personal qualities:
· A proven commitment to safeguarding and human rights.
· A commitment to the vision, aims and approach of the organisation.
· A commitment to non-discrimination, respect and dignity for all.
· A team player, able to manage their own workload as well as, work with and support others and deliver to agreed standards and targets.
· An entrepreneurial, positive, solution-focused approach to work.
· Integrity with appropriate ethics and behaviours
Desirable
· Fluency in Spanish or Portuguese.
· Graphic design and video editing skills.
The Appointment
• The appointment will be full time
• The leave allowance is 25 working days per annum
• In view of the nature of the work involved, any offer of appointment will be conditional upon receipt of satisfactory references
and Disclosure and Barring Service/Police checks.
Applications
To apply for this post and to be considered for an interview please apply with your CV and a covering letter addressing each point in the person specification to Helen Carter.
Interviews will take place on a rolling basis. The position is open until filled.
Safeguarding statement
Keeping Children Safe has a zero-tolerance approach to any harm, exploitation or abuse of anyone including our staff and stakeholders. Safeguarding forms an intrinsic part of everything that we do. Recruitment to any jobs within KCS will include criminal record checks and the receipt of satisfactory references. Compliance with all our Child Safeguarding Policies and Procedures is mandatory.
Keeping Children Safe values diversity, promotes equality and challenges discrimination we welcome and actively encourage applications from people of all backgrounds and will select employees based upon their individual merits and abilities, irrespective of a person’s gender, sexual orientation, caring responsibilities, marital status, race, nationality, ethnic background, religion or belief, age or disability.
The client requests no contact from agencies or media sales.
Church and Christian Engagement Specialist
We’re looking for TWO experienced Church & Christian Engagement Specialists to join World Vision, an important charity helping vulnerable children across the world.
Position: Church and Christian Engagement Specialist
Location: Homebased (positions available covering the north of the M62 corridor or Northern Ireland)
Hours: Full-time and Part-time 15 hours per week (including occasional Sundays)
Contract: Permanent
Salary: £12,688 per annum (£30,874 FTE) + good range of benefits
Closing date: 6th November 2024
**Please Note: Applications without a CV and cover letter will not be considered.**
About the role:
We have an exciting opportunity for an amazing fundraiser to join our Church and Christian Engagement team. The heart of our work centres around engaging and inspiring Churches and Christians to join us- through regular giving, one off donations, action and prayer. Whether in churches, at festivals or events you will be sharing World Vision’s work around the world helping the most vulnerable children overcome poverty and experience fullness of life. You will be a confident communicator, a sharer of stories, a focused fundraiser.
You will join a team working across various fundraising and engagement activities throughout the year. You will build and manage your own caseload of external relationships across the UK, combining face-to-face, online and telephone work, to connect with churches and individuals. Using our existing resources, you will offer people the opportunity to join us- whether through sponsoring a child, donating to our work in emergencies, using our discipleship resources or praying for our work around the world.
In this team, we love that each day is different - from online meetings with longstanding church supporters, to meeting new audiences at Christian festivals, or on the road supporting our work on tour with an event partner. As a key member of the team, you'll be confident managing your own workload within the context of our wider team plans, working together with colleagues in wider teams to bring our work alive. You will have an eye for detail and fantastic relationship-building skills. You'll be confident working to targets, and excited about sharing World Vision’s work with new and existing donors.
Key areas of responsibility include:
- Confidently building connections with churches and their leaders towards engaging with World Vision’s work, creating opportunities for individual giving or gifts from the church community.
- Using existing resources, campaigns and engagement tools to engage churches and individual Christians to support our work.
- Build a caseload of engaged church contacts to meet or exceed annual fundraising & acquisition goals, managing your time & workload.
- Ensure churches are on the correct supporter journey for their level of engagement, using appropriate touchpoints (telephone, email, meetings, hand written notes etc) to intelligently engage with key contacts. Maintenance of records, use of CRM system, monthly reporting on income and financial management including making sure gifts are properly allocated.
- Sharing WV’s work through in an audience appropriate way, including (but not limited to) presentations to church leaders, speaking in church services, or other external opportunities. Making a clear and compelling ask.
- Attending events (online and in person) to connect with individuals and leaders as a member of the WV team.
About you:
To be successful in this role, you will need to have excellent attention to detail and be able to juggle multiple projects/pieces of information and form them into well-ordered activity plans and be able to prioritise.
Key skills required for this role:
- Superb communication skills, both in formal and informal settings
- Fundraising or sales experience
- Strong relational skills, potentially with experience in nurturing relationships towards financial engagement
- A good understanding of the UK church and Christian landscape
About the organisation:
World Vision UK is an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries. Through long-term development projects, emergency responses and advocacy we’ve helped bring lasting change to millions of children, over more than 60 years. As a Christian organisation, everything we do is motivated by our faith as we strive to reflect God’s unconditional love.
As a child-focused organisation, we are committed to the safeguarding of children, therefore any offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.
We are a registered organisation operating the Misconduct Disclosure Scheme (MDS) and we shall check with your previous employers about your behaviour and conduct. We will be requesting you to complete a form known as a Statement of Conduct. For more information see: The Misconduct Disclosure Scheme.
Please note we can only consider applicants who presently have the right to work in the UK and all candidates must be personally committed to the Christian faith and be able to respect, uphold and work within our client’s Christian mission, values, culture, and faith statements. This individual will represent and speak on behalf of a Christian charity and as such the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3.
As a Disability committed employer we encourage qualified individuals with a disability to apply and request a reasonable adjustment if you are unable or limited in your ability to use or access as a result of your disability.
You may also have experience in areas such as: as Donor Development Coordinator, Donor Funding, Donor Fundraising, Supporter Development Coordinator, Corporate Partnerships Manager, Senior Corporate Fundraiser, Fundraising, Fundraiser, Head of Fundraising, Individual Giving Manager, Regional Fundraising Manager, Development Manager, Income Generation Manager, Senior Fundraiser, Major Giving Manager.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Good design improves lives. We need your help to build a fairer world.
Architecture charity, AzuKo is working to end housing poverty in Bangladesh and the UK. We’re looking for an individual who has experience in a multidisciplinary hands-on leadership role, within the charity sector.
- Role: Head of Operations (maternity cover)
- Location: Remote, UK
- Time: Part-time (2 days per week) for 6 months, with possibility of extension to 1 year
- Pay: £32,400 pro-rata
- Start date: December 2024/January 2025
ROLE OVERVIEW
The right candidate will have a strong focus on charity administration and development, financial stability, thinking creatively about opportunities for income, and be a passionate advocate for housing justice.
RESPONSIBILITIES
- Ensure AzuKo’s operations and programme delivery are implemented efficiently and effectively.
- Be responsible for overall financial health and administration of AzuKo.
- Ensure AzuKo fulfils its legal, statutory, and regulatory responsibilities.
- Monitor progress towards strategic goals, plans and budgets.
- Inspire and lead an effective remote team, with a common sense of purpose, division of responsibility, transparency, and accountability.
- Work with the Development Officer to drive fundraising (trusts and foundations, and individual giving), innovating approaches towards existing and new supporters, with regular reviews of fundraising pipeline.
- Maintain accurate and transparent records, and filing systems.
- Consult with the Chair and Treasurer, providing regular updates on finance/fundraising, and progress against annual plan.
- Foster good communication internally within AzuKo, and externally.
- Contribute to AzuKo storytelling.
KNOWLEDGE, SKILLS & EXPERIENCE
Essential
- Demonstrable track record of operating at leadership level (CEO, or similar) within a small-medium size charity.
- Comprehensive understanding of UK charity administration, finance and regulatory responsibilities (e.g. Charity Commission).
- Experience of working strategically to source, secure and steward sustainable funding (grant income and individual giving) working within tight financial constraints.
- Knowledge of safeguarding legislation and processes, safety, and quality management.
- Comfortable with digital/remote working e.g. use of One Drive, Slack, Zoom.
- Proficient in Microsoft Office (e.g. Excel) and accounting software Xero.
- Excellent written and communication skills, able to articulate complex ideas in simple language.
- Passionate about the charity sector, and AzuKo’s cause.
Desirable
- Knowledge of housing issues/poverty, international development and/or women’s rights.
- Experience of securing and managing large multi-year grants for international development.
- Experience of Customer Relationship Management (CRM) software.
WHO ARE WE LOOKING FOR
An individual passionate about the work we do, and the impact we have. While you’re with AzuKo, every ounce of effort you put in will help us improve living conditions for vulnerable communities. All team members share our values.
No candidate will meet every single requirement. If your experience looks a little different, and you think you can bring value to the role, we’d love to hear from you.
THE IMPACT OF THIS ROLE
We’re a growing charity. The hands-on role supports AzuKo to achieve its ambitious aims and fundraising targets. Our work prioritises disadvantaged individuals, families and communities facing housing poverty. Ultimately you’ll be contributing to the positive change AzuKo seeks to make in the world.
WHY WORK WITH AZUKO
It’s an opportunity to develop your leadership skills at an innovative and empathic charity. You’ll gain an in-depth understanding of AzuKo, the charity sector, and nature of housing poverty globally.
AzuKo is committed to equal opportunities and welcomes applications from all suitably qualified persons. We value and respect all differences in people (seen and unseen).
AzuKo in not able to offer sponsorship. The successful candidate must, by the start of their employment, have the right to work in the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role:
As Head of Digital Mobilisation and Engagement, you'll lead a dedicated team of digital experts to implement the charity's innovative strategy and oversee the digital mobilisation programme. Your expertise in social media, email, website, content, paid media, and digital tactics will be instrumental in achieving their goals.
Key Responsibilities:
- Lead the charity's digital engagement and mobilisation efforts.
- Implement the Digital Engagement and Mobilisation Strategy.
- Oversee digital channels, including the website, social media, and email communications.
- Collaborate with colleagues to develop and deliver a supporter mobilisation programme.
- Work closely with Fundraising teams to support income growth through digital channels.
- Oversee the Digital Engagement and Mobilisation Team.
- Collaborate across the Fundraising and Communications leadership team.
- Oversee production of high-quality digital content.
- Deliver significant growth in engagement with new audiences.
- Use digital to help deliver key strategic priorities.
- Manage budgets and ensure strong financial reporting.
- Report and action insights to improve programme performance.
- Develop and maintain positive working relationships.
- Enhance personal capability through continuous development.
- Ensure data security and confidentiality.
About You:
- Substantial experience leading and managing digital teams.
- Proven track record of developing and delivering effective digital strategies.
- Deep knowledge of digital engagement, campaigning, and fundraising.
- Strong expertise in digital platforms and technologies.
- Excellent data literacy and analytical skills.
- Experience in agile management processes.
- Ability to manage budgets and financial planning.
- Strong interpersonal skills and collaborative approach.
- Passion for making a positive impact.
What’s On Offer:
- An initial 3-6-month contract, 4 days per week.
- A flexible working set up/ some travel to the charity's office in London.
- A day rate of up to £231.15 PAYE per day (£205.57 daily rate + £25.58 daily holiday pay)
Note: Whilst we do our best to get back to every application, due to the volume of interest this is not always possible.
Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Civitas Recruitment are delighted to be working with a fantastic International Environmental/Development charity that works in lower- and middle-income countries to implement waste management and recycling programmes that reduce climate emissions, creating livelihood opportunities for vulnerable communities. An exciting opportunity exists for a Director of Fundraising & Partnerships to join the team. The post holder will be part of the senior management team and will lead the charity’s effort in building impactful relationships and drive strategic initiatives. You will work closely with the Director of Programmes and CEO to develop and implement a comprehensive partnerships strategy to secure in excess of 500k annually in fundraising goals through a variety of partners including Corporates and Foundations. This is a full-time, permanent role, home based within the UK with once-a-month face to face meeting opportunities.
Who are we looking for?
Ideal candidates will have demonstrative experience at a senior level in Fundraising and in securing key partnerships ideally working with Corporate Businesses and Foundations. You will be a natural relationship builder and be able to utilise an extensive network of relevant contacts. Knowledge of culturally relevant trends and developments that result in public engagement and income is essential for the role. The role will manage a small team, and you will provide leadership and support to the team. We are seeking candidates who are hands on and flexible who can work autonomously and be self-driven. As this is a small and fast-growing charity, the role will be broad in nature and fast changing. Ideally you will be accustomed to and comfortable in this scenario. There will be some travel nationally and internationally when needed. Experience working in the charitable sector or knowledge of fundraising in the international development/environment sector would be a bonus however it is not essential for the role.
If the above role description sounds of interest and you feel like you meet the criteria; please apply immediately or for further information, please contact Syed at Civitas Recruitment for a full JD and informal discussion. Early applications are encouraged as we will be reviewing on a rolling basis and roles may closer earlier than initially indicated.
High Value Officer
Home based, remote working
£28,000 pa plus excellent benefits
35 hours per week
The High Value Officer for our Fundraising team will focus and lead on supporting the Trusts and Major Donor teams with postal and electronic mailings; keeping the CRM up to date; supporting the Prospects Research Manager with initial research, identifying new opportunities and sources of funding; streamlining administrative systems and processes; creating purchase orders and invoices; supporting the Special Events Officer with setting up webinars.
This is a great junior role, offering opportunities in several High Value fundraising teams. You will get to use your administrative skills across a range of activities and also develop your research skills when looking at prospects and supporting the Corporate team in their due diligence work.
You will:
1. Support the team with various CRM system processes, and ensuring records are accurately updated.
2. Support the Prospect Research Manager to identify new opportunities and sources of funding.
3. Streamline and managing electronic folders
4. Create purchase orders and invoices
5. Support the Trust and Major Donor teams with mailings (postal and electronic).
You will have good organisation and administrative skills. Having good time managements skills and being able to manage multiple tasks simultaneously will be key to making a success of this role. You will also have excellent IT skills.
We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus.
Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus. We work with our communities and partners across industry, government, charity, education and more to change life for the better.
RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most.
We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.
Closing date: 17 November 2024
Interviews: w/c 25 November 2024
Supporting people who are deaf, have hearing loss or tinnitus
Rainforest Foundation UK strives for a fairer and more sustainable world by working with Indigenous Peoples and other communities of the world’s rainforests. We’re seeking two Project Coordinators to join our growing team working at the forefront of the fight against tropical deforestation, climate change and social injustice. Hardworking and committed, you will work closely with local partner organisations in the Democratic Republic of Congo to expand community land rights, sustainable livelihoods and forest protection initiatives.
Person specifications
The ideal candidate should possess a minimum of 3 years’ experience in project management within charity or international development settings. You should demonstrate a strong understanding of forest governance and human rights, particularly in Central Africa, and exhibit leadership in project management. Proficiency in both English and French is essential, alongside experience in financial management and a personal commitment to defending human rights. Additionally, you should have excellent interpersonal and communication skills, cultural sensitivity, and the ability to work under pressure in complex environments, including up to 12 weeks of travel per year to remote forest areas.
For further details regarding the role and specific qualifications required, please consult the Job Description
We welcome all applicants, and encourage those who believe they may not strictly meet all requirements to apply, demonstrating in their cover letter why they are the right fit for the role.
Application process
To submit your application, kindly complete the online application form by Monday 25 November 2024, 9AM. Please be aware that the form will be anonymised for review by the panel.
Please note that CVs will not be considered.
Interviews with shortlisted candidates will be held on 29 November 2024. Please let us know in your application if you are available to attend an online interview.
Download the Job Description
The client requests no contact from agencies or media sales.
School Relationships Officer
About Voice 21
Voice 21 is the national oracy education charity. We exist to empower every child to use their voice for success in school and life. Our work transforms learning and life chances through talk by increasing access to a high-quality oracy education for those that need it most. Follow the links to find out more about why oracy is so vital and the impact Voice 21 has.
Your opportunity
Tackle a vital challenge, with great people. Voice 21 exists to transform childrens’ learning and life chances through talk and we are aiming to be working with 2,000 schools a year by 2025. To reach this goal we recruit great people and give them real responsibility, training and support.
Output focused culture, with flexible working opportunities. We have an agile and flexible approach – our team can work when and wherever works best to deliver the requirements of their role. For staff working at home, we support them to create a workspace and provide technology that enables them to work effectively.
Real development opportunities. We believe in supporting people to develop the skills they need to be excellent – whether this means funding external training, finding a mentor to support them or giving them the time to learn from others in the organisations through our regular CPD sessions. We also offer paid study leave for team members taking part in formal studies outside of work.
Great benefits. 33 days holiday (inclusive of bank holidays) and additional Christmas closure period. Holiday entitlement increases linked to length of service, 5% employer contribution to pension, interest-free season ticket, cycle and technology loans, employee assistance scheme.
Your purpose
To deliver a high quality experience to schools in your region through expert relationship management, driving high levels of engagement, retention and renewal and enabling our membership to have the greatest impact in each Voice 21 Oracy School.
Your responsibilities
Relationship management and network
- Build and manage strong relationships with member schools and key stakeholders across your region in order to add value to their membership, driving engagement, long term loyalty and ultimately impact in our schools.
- Use your understanding of member schools in your region to create ‘wow moments’ across the membership journey (e.g. dropping in to meet with key stakeholders or sending free tickets to a school for an event).
- Manage group projects in your region, including sending communications, project planning and reporting to group commissioners or funders. This includes working with our large and highly successful Voice North East Group
- Represent Voice 21 effectively to external audiences in meetings and events (e.g. virtual webinars to support schools as they start their membership or progress meetings with group project commissioners).
- Develop our school network in your region (e.g. organising and delivering regional network events), using this to enhance school experience and act as a tool for growth, value and retention.
- Identify and develop strategic relationships with key stakeholders in your region in order to understand the educational landscape and work with colleagues in the Engagement (Growth) team to strengthen and grow our network.
School journey and experience
- Provide an excellent customer experience for member schools and key stakeholders (e.g. Local Authorities and Multi-Academy Trusts) from sign up through to renewal, acting as the first point of contact for your Voice 21 Oracy Schools.
- Own the membership journey and school experience for your region, including the underlying processes, activities and comms that support their membership.
- Gain frontline insights from listening to member schools in your region - collect, track and analyse data about their patterns of behaviour and use these insights to improve their experience.
- Use your understanding of our membership offer to support and guide schools in your region to access member benefits that best meet their needs, are most impactful for their students and steward them towards accreditation (e.g. use diagnostic tools to set action plans for the membership year and signpost to Voice 21 products, resources and events).
- Bring together data (from our CRM system, our Programme team and impact and engagement monitoring) to understand and own the ‘complete picture’ of each school’s member journey in your region - use insights to manage and increase engagement; proactively share insights gained, internally (e.g. with the Programme team about attendance or school feedback) and externally (reporting to a group project commissioner or funder).
- Own membership renewals in your region, helping the Engagement team to deliver our annual school renewal targets (70%+).
Your progression
Within 1 month, you’ll have:
- Got to know all of the different elements which go into our membership offer through experiencing them first hand.
- Gained insight into the impact of our membership offer on children and young people’s learning and life chances, by visiting Voice 21 Oracy Schools.
- Begun to get to know the key stakeholders and member schools in your region.
- Built relationships with your closest colleagues in our Engagement and Programmes teams.
Within 3 months, you’ll have:
- Built relationships with the key stakeholders and member schools in your region.
- Supported member schools in your region to get started on their membership journey and to access membership benefits.
- Become confident using our CRM (Salesforce) to provide key data you need for success in your role.
Within 6 months, you’ll have:
- Begun to monitor experience and engagement of member schools in your region and identify strategies to help schools get the most out of their membership.
- Delivered regional network events and reflected on how these went with the team.
- Led a cycle of renewal in your region and used this to identify areas of strength/development.
From 6 months onwards, we expect for you to be:
- Taking ownership of the member journey and school experience of schools in your region.
- Proactively sharing insights from the frontline with the team to improve experience and engagement.
- Developing strategic relationships with key stakeholders and identifying opportunities to grow our school network in your region.
This job is for you if...
- You take pride in the strength of the relationships you build, you enjoy making connections with a range of stakeholders (both internal and external) and delivering an excellent relationship management experience.
- You have experience working with a Customer Relationship Management database and understand the importance of accurate data to inform decision making.
- You care about the little details which make all the difference and get satisfaction from seeing things through.
- You enjoy working as part of a fast-paced, fast-growing team with big ambitions and are excited to use your initiative to help us achieve these.
- You’re passionate about Voice 21’s mission, the education sector and making a change to young people’s learning and life changes.
Who you’ll work with:
- Our Experience team: made up of our Head of Member Success , your fellow School Relationships Officers, a School Membership Officer, Schools Coordinator, and your line manager - one of our two School Relationships Leads.
- Our Growth team who recruit schools to join our membership and raise awareness of and support for the Voice 21 approach.
- Our Programmes team who lead and deliver our work with teachers on programmes.
Where you’ll work: Remote, with regular regional and national travel to visit schools and attend Development Days/meetings, including some overnight stays. You will need to be based in Yorkshire or the North East to apply for this role.
Contract: Permanent, subject to successful probation review at 3 months.
Terms: Full Time
Application details
We are ideally seeking to appoint someone based in Yorkshire or the North East.
Please do not apply for this position if you are not based in this area of the UK
Closing date: Midnight, Tuesday 19th November 2024.
Interview date: Provisional dates for initial phone interviews 21st and 22nd November with second round interviews on Zoom w/c 25th November TBC
Start date: January 2024 or sooner if possible
Valuing every voice
Voice 21 believes that every voice should be heard and valued. We are committed to the equal treatment of all current and prospective employees and do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Voice 21.
The client requests no contact from agencies or media sales.
People’s Economy aims to build the agency and power of people facing injustice and working for social change so that they have the expertise, capabilities and resources to develop their own analysis of how the economic system is a root cause of the injustice they face, develop strategies to change it and then take action with others. Our vision is for a world with economies that meet the needs and priorities of people currently experiencing economic injustice.
The Head of People and Operations oversees the development of systems and processes to ensure the organisation operates as effectively as possible with particular focus on People & Culture, Finance and Operations. They manage People’s Economy’s freelance bookkeeper.
Online Open House
Come and meet us! We are hosting an online open house on Monday October 28th at 12pm for anyone who is interested in hearing more about the roles we’re currently hiring for or what People’s Economy is all about.
You can use this space to ask any questions you might have about the role, find out more about the organisation and meet some of our staff team. Curious? This will be hosted as a webinar and questions can be submitted via the Q&A function so you will be able to remain anonymous unless you choose to unmute or turn on your video to ask a question.
Sign up here: https://us02web.zoom.us/webinar/register/WN_w2oUR_ckS6ycbSMqExXrkw#/registration
Job Description
People & Culture
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Lead the review and development of HR policies and processes to ensure that they embody People’s Economy’s values, and support effective working and staff wellbeing, drawing in external expertise as necessary.
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Lead the development and implementation of recruitment processes for staff vacancies, ensuring compliance with People’s Economy’s recruitment policy and employment law.
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Lead the implementation of formal HR processes e.g. disciplinary processes, contract variations, and act as the key point of contact with People’s Economy’s external HR advisers.
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Contribute to the development of organisational culture and values and ensure that they are embedded, promoted and enacted throughout the organisation.
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Lead review and development of People’s Economy’s safeguarding policy, processes and practice including staff and trustee training.
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Lead the work to build and maintain staff health and safety and wellbeing, through developing appropriate systems, processes and practices.
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Undertake day-to-day HR administration, including leave booking and sickness absence recording.
Operations
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Develop policies, systems and processes to support the effective functioning of the organisation and (with support from the Programme Director) which support the implementation of programme and project delivery.
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Develop and maintain People’s Economy’s IT systems, including working with external providers to review IT security.
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Lead on regularly reviewing and updating People’s Economy’s remote and hybrid working policies and supporting colleagues to access suitable equipment and workspace to carry out their roles.
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Support the Programme Director set up and manage the operation of People’s Economy’s monitoring, evaluation and learning systems and their embedding across the organisation.
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Support the Executive Director to implement People’s Economy’s Diversity, Inclusion and Anti-Oppression (DIAO) policy and lead the annual process of reviewing and updating the policy, and relevant organisational systems and processes to support the implementation of the policy.
Finance
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Lead People’s Economy’s financial management and control, including:
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Manage People’s Economy’s book-keeping and payroll providers to ensure that high quality records of income and expenditure are maintained and the smooth operation of supplier payments, invoicing, payroll and pensions contributions.
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Oversee the timely production of regular financial reporting including management accounts, cash forecasting and quarterly reporting to the Board. Scrutinise regular finance reports and work to resolve any issues identified.
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Liaise with People’s Economy’s accountant and manage the annual process of independent examination and producing year-end reports and accounts.
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Lead on financial planning, including the preparation of an annual organisational budget and lead on updating budget information throughout the year.
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Create systems and processes to support staff to develop and manage budgets for the programmes and projects that they are leading.
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With support from the Executive Director, lead the development of organisational business plans and monitoring of progress against them, including reporting on progress to the Trustee Board.
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Lead on maintaining robust and up-to-date information about the organisation’s income pipeline.
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Lead on fundraising administration:
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Track progress against income targets ensuring information is kept up to date and regularly updating the Executive Director on the position.
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Manage funder reporting and invoicing, working closely with colleagues leading funder relationships and with People’s Economy’s book-keeping provider.
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Governance and Legal
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Lead on compliance with all applicable regulatory requirements including data protection, employment law, health and safety, and charity law.
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Ensure that People’s Economy has appropriate insurance in place.
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Lead on Trustee Board administration and support the good functioning of the Board, including by managing trustee recruitment processes when required.
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Lead on maintaining the organisational risk register and reporting on it to the Trustee Board.
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Work with the Executive Director to ensure that there are effective mechanisms to ensure the robustness of external and internal controls (financial and non-financial).
Line Management
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Oversee People’s Economy’s book-keeping providers, and line manage possible future roles, supporting post-holders to carry out their roles effectively and to develop professionally.
For full role description and person specification see attached application pack
Working with communities across the UK experiencing economic injustice to reimagine, rebalance, and transform the economy.
The client requests no contact from agencies or media sales.