Design Jobs

Pestalozzi International is going through an exciting period of transformation and this is a new role within the organisation working closely with the Marketing Lead. Your role will take two forms, one will be to manage our social media, maintaining our brand and voice across our social media channels, and providing timely reporting.The other side will be to support the whole team with designing premium quality marketing materials, graphics for our website and printed/emailed materials.

You will need to be highly creative to develop our voice on these social  channels and to capture attention with impactful and engaging communications. You will support our community growth, engaging with internal and external stakeholders, building our online community of Alumni and inspiring new and existing supporters to engage further. 

This position will also support our overseas partners, helping to develop their capacities and contributing to the life-changing programmes our charity supports.

Main duties/responsibilities:

• Responsible for our social media outputs over LinkedIn, Instagram, Facebook and YouTube.

• Produce regular metrics and reporting on social media and digital engagement.

• Produce digital content such as brochures, fundraising documents, emails.

• Graphic design of marketing and fundraising materials and presentations as requested by other team members.

• Design and distribution of digital and printed supporter newsletters.

• Graphic design of Impact Reports and Annual Review.

• Social media outputs, website content creation, particularly around our Alumni audience, promoting Alumni reunions/key dates.

• Manage our library of photography and video content.

• Update the website.

• Liaise with teams across the globe to gather impactful content.

• Work in collaboration with the Marketing Lead and Fundraising team to develop digital and social media campaigns to maximise engagement of new and existing supporters.

• Update programme materials to improve relevance of the educational content.

Person Specification:

The successful candidate will be a highly engaged and dynamic individual who believes in the work we do and wants to let the world know. They will be bursting with ideas and excited by our vision and desire to work in the charity sector.

They will be able to clearly demonstrate the following experience and attributes:

Essential:

• Evidence of running creative and impactful social media campaigns on mentioned platforms

• Evidence of graphic design competency - good knowledge of Canva, Adobe Creative Suite products such as Illustrator, InDesign and Photoshop. (Or preferred programme)

• Experience using Microsoft Office (Word, Excel, PowerPoint, PDF editor, use of collaborative docs, etc), Google workspace, Hootsuite or other similar scheduling software

• Strong organisational skills and a collaborative approach to working

• Meticulous eye for detail, especially with written content

• Able to communicate and respect diverse teams with a genuine, down-to-earth nature

• Must be eligible to work in the UK

Desirable:

• Good understanding of advertising on social platforms

• Video editing experience

• Capable of static and ideally animation design

• Use of WordPress, Wix, Squarespace or similar web software 

• Third sector experience

• Happy to travel internationally to remote countries

We are looking for a highly organised, pro-active and confident Digital Communications Officer to join our Campaigns and Communications team. You will work closely with the Digital Communications Manager to support all things digital including social media and website content, as well as coordinating digital content for a European funded endometriosis research project. You’ll enjoy working as part of a small but driven communications and campaigns team, who are passionate about raising awareness and driving change for those with endometriosis.

Endometriosis impacts the physical and mental health of 10% of women and those assigned female at birth, from puberty to menopause - although the impact may be felt for life. Yet it’s a disease most people have never heard of, do not understand and currently has no cure. It costs the UK economy around £8.2 billion every year in healthcare costs, loss of work and treatments and yet it isn’t recognised by most employers. As the UK’s leading charity for all those affected by endometriosis, we’re determined to change this and ensure that everyone gets prompt diagnosis and the best treatment and support.

This is an exciting opportunity to help drive Endometriosis UK’s work forward and play a key role in raising awareness of endometriosis and driving change for those affected by the disease. We look forward to receiving your application.

Job title: Digital Communications Officer
Reporting to: Digital Communications Manager
Working hours: Full time / 37.5 hrs a week. Will consider 4 days a week for the right candidate.
Location: Endometriosis UK’s office at London Bridge, with hybrid option (2 days per week working from home).
Contract: Permanent
Annual salary: £28,000 - £30,000 depending on experience
(including London Weighting)
Closing date for applications: Monday 17th February, 9am
Interview Date: Interviews will take place on Monday 24th and Tuesday 25th February at our office in London Bridge.

Please note that applications for this role will close on Monday 24 February 2025 at 9am

A little bit about the role 

The role will sit in the Chief Social Worker’s directorate alongside our admissions and support, curriculum and delivery teams. These teams achieve our mission through assessing participants eligibility and  suitability, ensuring they are registered with our university partner in a timely way and by designing and delivering world class social work  education and training. ​

The EDI Lead is responsible for developing and implementing strategies, programmes, and initiatives that promote diversity, equity, and inclusion within the organisation. This role involves collaborating across teams and functions to ensure that EDI principles are integrated into all aspects of the work. They are responsible for fostering a culture of inclusion, holding people to account through knowledge and skills and create a brave space for challenging conversations.​

We are seeking a passionate and strategic leader with a deep commitment to equity, diversity, and inclusion. You will have a proven track record of driving impactful EDI initiatives across the charity, private, or public sectors, with the ability to influence and inspire others through your actions and behaviours. With strong emotional intelligence, you will understand the specific challenges faced by minoritised groups and be confident in holding challenging conversations to drive meaningful change.

The successful candidate will be a confident and influential leader who champions equity, diversity, and inclusion. Skilled in fostering accountability and inclusion, you will create a brave space for meaningful conversations while holding a clear line on EDI expectations.

Some key responsibilities include:

• Being a lead facilitator for reflexive spaces for colleagues running community spaces
• Providing outreach support for minoritised participants as needed
• Contributing to the review and design of our programmes in relation to EDI content
• Reviewing and consultation on all aspects of recruitment and admissions processes to ensure fairness and reduction in bias
• To be the lead anti discrimination advocate (ADAs) and facilitate regular group meetings to check in with the other ADAs

Please see job pack for full list of role responsibilities

A little bit about you 

This role will suit an experienced EDI leader who is passionate about driving meaningful change and embedding equity, diversity, and inclusion across an organisation. The hiring panel will be looking for candidates who demonstrate a deep commitment to inclusive leadership, the ability to hold others to account on EDI expectations, and a strong track record of influencing change through collaboration. You will bring expertise in EDI frameworks and policies, along with the confidence to engage in challenging conversations and represent the organisation’s position externally.

We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own. 

If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you. 

Important information

We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.

Please let us know how we can make the recruitment process more accessible for you by emailing the People team (please see the job pack for contact details).

We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.

We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!

You will need to have current right-to-work in the UK prior to application and for at least the first six months (for permanent positions) or for the full duration of the contract (for fixed-term positions). Visa sponsorship is not guaranteed.

Rosebuds Preschool has a great opportunity for a Preschool and Family Operations Lead, to drive the quality and development of our award-winning services for children, young people, and families at the Max Roach Centre. This role emphasises a multi-disciplinary and integrated approach to early years education, play, and child initiatives.  

What does your role look like: 

Quality Oversight: Ensure high-quality early years learning and care at Rosebuds Preschool. Develop quality assurance frameworks to evaluate service effectiveness in addition to the formulation of a meaningful programme of family and child centred activities within our Play and Family Support initiatives at the centre. 

Program Development: Design and manage family and child-centered activities in our play, and Family Support initiatives. Collaborate with practitioners to enhance educational offerings and align with best practices. 

Multi-Disciplinary Collaboration: Promote integrated working across early years sectors. Engage in collaborative planning with educators, social services, health providers, and community organizations. 

Leadership and Management: Advanced Early Years management knowledge, understanding and experience is fundamental to this role. Provide leadership and mentorship to staff, fostering professional development and continuous improvement.

Community Engagement: Organise year-round activities reflecting the Max Roach community's needs. Build relationships with partners to create a robust ecosystem for families. 

Benefits of working with us: 

- Highly Competitive Salary 

- Concessional Preschool Place

- Employee Assistance Programme for Staff Mental Health Wellbeing and Support 

- Regular Socials and Team Building Opportunities. 

- Free Enhanced DBS Checks

- Well-Established Career Path and Training Opportunities 

- Workplace Pension Scheme

- Induction and Supervision Programme

- Personal and Professional Development Plan 

- Fresh Fruit, Tea & Coffee available for all staff 

Requirements: 

A passion for working with children, young people and their families. With a recognised qualification in Early Years / Childcare at Level 3 with a proven track record of 5 year's experience in a management / leadership role in an early years setting.

Experience of: 

• devising and applying a high quality curriculum for young children within the Early Years Foundation Stage. 

• managing a team of early years professionals to improve the quality of EY practice. 

• working with external groups / partners / organisations in a EY provision in a way that supports the child and its’ family in a holistic way. 

• Oversight and designed lead for Safeguarding children, Health and Safety. 

• Monitoring activities / services using a database system. 

• Managing and working within a designated budget. 

Role Title: Preschool and Family Programmes Lead 

Hours: 35 hours per week, 8 hours per day Monday to Friday (Hours will include some afterschool wraparound, occasional evenings and weekends). 

We value work life balance and are willing to consider term time only and or 4 day week.  

Salary: £38,000 - £40,000 (FTE) 

Location: Max Roach Centre, in person

Holiday: 28 days inclusive of bank holidays and Christmas 2 weeks allocation.

Please send your CV by Friday 28th February 2025

Loughborough Community Centre is an equal opportunities employer. We are committed to safeguarding and safer recruitment.

This role is subject to an enhanced DBS check.

Are you passionate about enhancing healthcare quality and making a substantial impact in the world of radiology? If so, we may have the perfect role for you. The Royal College of Radiologists (RCR) is a leading membership organisation that supports and advocates for doctors that treat cancer (Clinical Oncologists) and interpret medical imaging in order to diagnose patients (Radiologists). We have a broad remit, and as a global organisation we aim to increase the standards of radiology and oncology across the world.

We are looking for a proactive and commercially minded individual to come and join us as our Service Development Lead, taking on the task of designing and delivering a new accreditation service that evaluates the quality of clinical radiology and clinical oncology training outside of the UK and supports continuous quality improvement.

As part of the wider Professional Practice and Quality Improvement team, the successful applicant will design our offer from scratch, developing a quality improvement and accreditation methodology that addresses the needs of our potential customers and the requirements for the commercial attractiveness, financial sustainability and viability of our service. Whilst creating our offer, you will work with key stakeholders tapping into their expertise and securing and sustaining their support for the scheme. All if this will be delivered within our end goal in mind: supporting the development of the global workforce in our specialties and cementing the RCR’s leadership of training and workforce development standards globally.

To be successful in the role you will utilise your experience of quality assurance, quality improvement, or standards development along with your exposure to financial modelling or budget setting to create an attractive and financially viable offer that will make a positive difference to our target audience.

What you’ll do: 

• Lead the development of clear, outcomes-based training accreditation standards that reflect UK specialty training requirements, which can be applied flexibly to complex, non-UK healthcare and training systems.
• Evaluate the options and make recommendations for formal, proportionate governance of our training accreditation activities.
• Plan and manage a pipeline of future work that anticipates changing demands, and prepare a timeline and project plan to support future rollout.
• Oversee and actively participate in the recruitment, training and recognition of doctors to work with us on delivery of the service.
• Develop a financially sound fee structure for the global training accreditation service, and work with Finance colleagues to keep it under regular review to ensure it appropriately reflects the cost and benefits of undertaking our activities to a high standard, and is commercially attractive.

What you’ll need:

• Experience of quality assurance, quality improvement, or standards development.
• Experience of identifying revenue opportunities and achieving income against targets.
• Significant commercial acumen, including the ability to balance customer-centric service design with financial sustainability.
• Effective negotiating, influencing and interpersonal skills, including the ability to bring together, motivate and coordinate a team of volunteers.
• Excellent project management skills, with the ability to lead on a range of tasks and ensure they are completed on time to a high standard, and with appropriate consultation with the relevant stakeholders.

This is an exciting opportunity to join a progressive and forward-thinking team and organisation. At the forefront of the health agenda, our members diagnose and treat cancer, heart disease, stroke and more, whilst leading on innovations including AI, skills mix and community diagnostic hubs. If you are interested in finding out more about the Service Development Lead role and the RCR please have a read of the candidate pack.

The closing date for applications is 23:59 16 February 2025. Shortlist interviews are scheduled for 19 February, with selection interviews taking place on 26 February 2025 onsite at our central London office.  

This role is based in the UK on a remote homeworking contract or based in our London office. If the role is based in the London office, you will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days.

This role is a Fixed Term Contract (Maternity Cover) up to 12 months.

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We're committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don't have to be Christian to work here - we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we're open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too.

Learn about our vision, mission and values

About the role

The role holder is responsible for leading our strategic cross-organisational work aimed at driving innovation in programme design. The role integrates cross-organisational thought leadership with in-depth country analysis, leading to innovative, sector-leading programme design that aligns with our strategy. The postholder will also be responsible for coordinating Communities of Practice (COP) that consolidate knowledge from various departments, including Programme Quality & Operations, Programme Policy Research & Learning, and Philanthropy and Partnerships Team.

This role involves working closely with Programme Funding Development Managers and Donor Leads to develop winning bids.

About you

You are passionate about high quality programming and have experience in working in a development context with institutional and/or major donors, communities and/or partner organisations. You have a strong understanding of how programmes are designed and are you committed to inclusive programming. You will have a proven track record of delivering donor funded programmes and ensuring compliance across multiple areas of specialism. You have strong communication skills and are able to work collaboratively and innovatively. You possess well-developed facilitation and training skills, networking skills and problem-solving skills.

We hope that this sounds like the right role for you, if so, we would love to hear from you.

Competency questions:

As part of your application, you will need to demonstrate your suitability by giving answers to the following questions:

-How do you prioritise your work when you have multiple high-priority tasks? Can you provide an example of how you managed competing priorities?

-How do you build and maintain relationships with key stakeholders, both internal and external? Can you provide an example of a successful collaboration?

-How do you approach problem-solving when faced with complex issues? Can you provide an example of a time when your analytical skills led to a successful outcome?

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.

We have a strong Christian ethos and we encourage applications from all faiths and none (with the exception of Director positions where there is a genuine occupational requirement to be a practicing Christian - Exempted under the Equality Act 2010).

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.

You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balance.

Design Manager (0859)

• Salary: London - £48,650 gross per annum or Berlin - €57.3931 gross per annum

• Location: Berlin or London

• Contract Type: Fixed Term (12 months)

• Hours: Full Time

• Closing Date: 16 February 2025

• First Interview Dates:Week commencing 24th February 2025

About the role

Are you passionate about crafting compelling visuals that inspire change? ClientEarth is seeking a creative and versatile Design Manager to help shape our visual storytelling and make a positive impact on the planet? Join ClientEarth, a leading environmental law charity, as our Digital Manager. This exciting opportunity places you at the core of our mission, helping to equip our global team with the knowledge and tools they need to succeed, while contributing to meaningful environmental change.

In this role, you’ll produce captivating graphic designs and videos that amplify our mission, inspire action from diverse global audiences and leaving a lasting impact.

Meet your Manager

In this role, you will be managed by Tim Jenner. Tim is our Global Head of Digital, having joined ClientEarth's London office in 2020.

Over 17 years, Tim has worked as an international charity fundraiser and communications professional, most recently with the International Rescue Committee. In that time, Tim has focused on a range of supporter engagement channels including social media, email marketing, direct response, donor stewardship, SMS, and supporter-led events. Tim holds a professional digital marketing diploma with the Institute of Direct Marketing.

Main Duties

• Design engaging, professional visuals for digital and print formats, infographics, social media content, including reports, event materials, and fundraising assets including report and proposal templates
• Plan, film, and edit high-quality video content for multiple platforms including social media, websites, donor engagement and events
• Develop creative concepts for public facing campaigns, bringing complex environmental topics to life through accessible and compelling visuals

Role requirements

• Proven experience as a graphic designer and/or videographer, with a strong portfolio showcasing design and video projects. 
• Strong storytelling skills, with the ability to translate complex concepts into engaging visuals and videos. 

Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.

Further Information

Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.

Flexible working:  We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based  See our Benefits page for more.

ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. 

Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the United Kingdom and Germany.

ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.

Digital Marketing & Design Manager (1y FTC) - National Youth Agency

The National Youth Agency is looking for a creative and innovative Digital Marketing and Design Manager

Are you passionate about leading digital campaigns and creating impactful content?

Do you thrive on designing engaging visual materials and growing an organisation’s digital presence?

Contract: 1-Year Fixed term contract (maternity cover)
Hours: Full-time 37 hours per week – flexible working. Part-time applications (minimum of 30-hours per week will be considered).
Salary: £36,000 - 40,000 per annum (dependent on experience and qualifications).
Location: Remote / Home working with some travel to meetings, conferences and events required.

What we do 

Youth work is the best methodology to unlock young people’s potential by providing high quality support and opportunities. Skilled youth workers build relationships that support young people to explore their personal, social, and educational development. Youth work enables young people to develop their voice, influence, and place within society.

As the national body for youth work, NYA has a dual function. We are the professional, statutory, and regulatory body (PSRB) responsible for qualifications, quality standards and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes. 

About the Role

This is more than just a job.

This is an opportunity to make a difference. You will join our people-focussed inclusive team in improving the lives of young people, empowering them to reach their full potential and shape a brighter future.

You will be joining our dynamic Communications Team as our Digital Marketing and Design Manager to provide maternity cover.

This is an exciting opportunity to lead NYA's digital presence, ensuring all content reflects our brand and engages a diverse audience.

In this role, you’ll oversee the creation of impactful digital campaigns and resources, manage our social media and email marketing, and maintain our website. You’ll work on innovative projects, including designing branded materials, crafting dynamic content like infographics and videos, and developing marketing strategies to showcase the value of youth work.

Key Responsibilities

• Acting as the guardian of the NYA brand across digital platforms.
• Designing creative assets for events, campaigns, and publications.
• Leading and maintaining NYA’s digital marketing strategies, identifying new trends and audience opportunities.
• Managing the production and performance of digital content, including videos, reports, and newsletters.
• Supporting website development to improve user experience and engagement.

If you’re a creative thinker, strong communicator with digital marketing and graphic design experience find out if this role is for you by downloading a copy of our Candidate Pack to see full information about the role and requirements.

Why work for us?

Our team members rated NYA 9 out of 10 as an employer 90% would recommend working at NYA to their friends and family.

What our team say about working at NYA*:

‘A great environment to work, with colleagues who I care for & who care about me’
‘I feel INCREDIBLY supported & grateful to work for this fantastic organisation’
‘Always willing to listen, providing trust & freedom as an employer’

 *Source: NYA staff survey October 2023

NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.

NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.

NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions including training and corporate mentorship opportunities.

We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.

To apply now:

Please download our Candidate Pack to find out more about the role and requirements

Please use our online application process to submit the following by Sunday 16th February 2025: 

A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the 'About You' section. 

A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the person specification. Please note that the covering letter is an important part of the application and we will not accept CV’s without one.

Diversity monitoring information – Diversity monitoring – This information is optional and is for our EEDI monitoring purposes only. This data will be anonymised and processed in accordance with UK Data Protection Law. 
We encourage you to apply without delay as we will close the recruitment process early if we receive a sufficient number of applications.

Interviews scheduled: 26th/27th February 2025 (subject to change)

At the National Youth Agency, we are proud to be an equal opportunities employer. We are deeply committed to embedding equity, equality, diversity, inclusion and belonging (EEDI) across everything we do. 

We believe that a diverse workforce brings invaluable perspectives and strengthens our ability to support young people and the youth work sector effectively.

We are actively seeking applications from individuals of all backgrounds, especially those from minoritised and underrepresented communities, as we work to increase our diversity and representation. Your lived experiences and unique perspectives are crucial in shaping our work and ensuring it reflects the communities we serve.

If you share our passion for making a difference and fostering an inclusive workplace, we encourage you to apply and join us in creating positive social change.

Youth Work changes lives.

Which is why we’re committed to ensuring that as many young people as possible get to benefit from it. As the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power.  We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.

We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.

REF-219144

About us

Founded in 1951, the Refugee Council exists to support people who come to the UK in need of safety and speak out for compassion, fairness and kindness. We achieve this by providing expert advice and casework, building the capacity of refugee community organisations, and working with allies across society to change government policy.

Our vision for refugees to be welcome to live safe and fulfilling lives contributing to the UK has never been more urgent and needed. Today 27 million refugees and 84 million displaced people around the world need of safety, dignity and welcome. We are determined to secure public and government support for safe routes for all people seeking safety, and a fair, effective and compassionate refugee protection system.

About the role

We are transforming and modernising our charity to create a sustainable operating model that delivers greater quality and impact.

We want to enable our staff to work smarter and be able adapt their activities to the fast-changing operating context, while also improving the efficiency and effectiveness of our staff teams. We also desire our organisational design to ensure that our future structure is ground in our EDI strategy and enables our people to thrive. As part of that work, we are looking to restructure our services directorate and need an Organisational Design Manager to play a crucial role in shaping the structure and roles of the services staff team, recognising the impact of these changes on the wider organisation. This 12-month contract role will work alongside the Leadership team, services design and delivery experts and the Resources Directorate to lead on the work required to design and implement new roles, structures, and job families as well as supporting the work around improving processes related to the way we structure ourselves.

Main duties and responsibilities

• Conduct comprehensive organisational assessments (using inputs from workshops, industry comparators, and stakeholder feedback) to identify the current roles, structure and areas for improvement.
• In collaboration with Services leadership, project manage the new organisational design strategy (that covers creating job descriptions, formalising structures, and introducing job families) to align with the Refugee Council’s strategic objectives, services right sizing design principles, and the timelines of the wider change programme.
• Collaborate with senior leadership and wider organisation to drive change management initiatives and to embed new structures and ways of working in the wider charity.
• Design and facilitate workshops and training sessions to support organisational development.

For more information on the role and to apply, please visit our website via the apply button.

Closing date: 14 February 2025

Interview date: TBC

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

Head of Charitable Development & Resources

A new role to drive our future vision.

This brand new strategic role provides an exciting opportunity for a dynamic, experienced professional to create and deliver a brand new suite of online and self-service support for clergy and their families.  This is a unique opportunity to drive the future vision of a 400-year-old charity.

A member of the Senior Leadership Team, you’ll be joining the leading Anglican wellbeing charity, supporting thousands of households each year, as we embark on a new strategic period (2026-30) and at a pivotal point in our mission. This new role will have the creativity and freedom to design, create and deliver a new online charitable offer to existing and new audience groups.  You will be responsible for planning, budgeting, delivering and overseeing a strategic plan for growth in our online / self-service offer.  Working with the Director of Charitable Services (DCS), Development & Resources Manager (DRM), other SLT colleagues and the wider organisation, this new, visionary role will be instrumental in delivering new solutions to clergy and their families, while delivering on our strategic objectives.

We need your skills and expertise to take our preventive, non-financial support further. This will include:

• working with new and existing external partners 
• sourcing potential digital agencies
• contract management
• project planning
• monitoring and evaluation of new services
• highlighting trends 
• managing the online charitable offer to ensure they are easily accessible and available to all via suitable technology and digital platforms

You will have the support of our excellent and established Charitable Services team, who are at the forefront of dealing with the day-to-day challenges faced by clergy households.  In addition, you will work closely with a supportive Senior Leadership Team, External Relations team, and trustees. 

About the role 

We’re looking for an experienced Senior Art Director to join our award-winning in-house creative team. This is your chance to shape compelling campaigns that inspire action, drive awareness, and create a tangible impact. You’ll bring a unique blend of big ideas, strategic thinking, and hands-on design skills to ensure Shelter’s messages resonate powerfully across all platforms.

From ideation to launch, you’ll be responsible for delivering ambitious, research-driven concepts and solutions. You should feel equally at home designing to our brand guidelines and leading the charge on your own innovative concepts. Occasionally, you’ll also step in to support with general design needs, ensuring that all outputs for the Shelter brand meet the highest creative standards while maintaining brand consistency. A strong command of Adobe Creative Suite is essential.

In this varied, fast-paced, and rewarding role, you’ll collaborate closely with colleagues— specifically working alongside our Senior conceptual Copywriter taking briefs from concept to completion. You’ll lead some projects independently while receiving support and guidance from the Creative Lead when needed. The role offers an opportunity to work across a range of media, including print, TV, social media, and experiential designs. You’ll collaborate with stakeholders across the organisation, creating communications for teams in fundraising, campaigns, services, and occasionally retail.

You’ll also take on a mentoring role for one of our in-house designers, helping them develop their creative skills while ensuring their work consistently represents the Shelter brand to the highest standards. Supporting their wellbeing in the workplace will also be part of your leadership approach.

About the Team 

As our Senior Art Director you’ll be joining a friendly, talented and dedicated team who’ve recently won In-house agency of the year at the Drum awards. You will work closely with your Creative Lead and fellow writers and designers to deliver creative content to highest standard across all areas of our communication.   

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement 

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Based in London, with options for homeworking in line with Crisis’ Hybrid Working Policy

Contract: 12-month fixed term contract, parental leave cover

About the role

As a Supporter Journey Manager in the Brand, Marketing and Fundraising Directorate, you will design and lead the implementation and optimisation of multi-channel communication journeys to reach, engage, convert, and retain audiences. You will be responsible for managing a small team, working collaboratively across the organisation to apply a test-and-learn approach by continually reviewing and improving touchpoints and end-to-end journeys. You will help the organisation visualise journeys from the audience's perspective, monitor and report on performance, and plan and optimise efforts in pursuit of Crisis’ vision to end homelessness.

As a bold and impactful leader, you will design and develop multi-channel audience journeys, across touchpoints, to achieve objectives across the charity. You will collaborate with data, insight, and evaluation teams to ensure Crisis leverages insight and analysis to maximise supporter engagement and realise income potential. As a champion of audience voices and working equitably you will advance the organisation’s strategic goal to become more audience-led in its vision as it grows support, in all its forms, and communities committed to ending homelessness.

About you

• Proven experience in establishing and managing successful customer experience (CX) functions, from journey design to development and optimisation.

• Equally comfortable with the details of systems and data, while maintaining a clear view of the bigger picture and end-to-end experiences.

• Results-focused, with experience in setting up measurement frameworks and driving a culture of continuous improvement.

• Background in customer experience, email and/or direct marketing, with practiced expertise in working within a devolved operating model environment.

• Influential leader, skilled in convening and facilitating meetings and workshops with senior stakeholders to drive decisions and outcomes.

• Proactive and inclusive leader with the ability to unify diverse disciplines and cross-functional teams toward common goals and shared priorities.

• Committed to equality, diversity, and inclusion, with a vision to end homelessness.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including: 

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. 

• Pension scheme with an employer contribution of 8.5% 

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay.

• Flexible working around the core hours 10am-4pm 

• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 23 February 2025 23:55

Interview process: Competency tasked interview with presentation task.

Interviews will take place on Tuesday 4 March 2025 at our offices in London, E1.

Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.   

Registered Charity Numbers: E&W1082947, SC040094 

Purpose of the Job 

Hammersmith and Fulham, Ealing and Hounslow Mind have developed and delivered music-based interventions for children and young people in a number of schools and community settings throughout our 3 boroughs.  Our music programme is designed to offer a different route into mental health support. We are looking to deliver and enhance this delivery and expand our music-based offer.

Job Summary

The role includes:

• Using your skills to develop music-based interventions for children and young people that improve their mental health
• Working with other practitioners to deliver ‘Mind on Music’ and other schools and community-based programmes that you may design whilst working at HFEH Mind
• Develop music-based sessions to deliver during school holidays (with colleagues)
• Create partnerships with local artists and industry professionals to provide exciting opportunities for young people.

Key Responsibilities

• Deliver a high-quality music-based intervention to young people identified by schools signed up to the Mind on Music Programme
• Use trauma informed approaches (e.g., ARC, Tree of Life) to support children, young people and their parents and carers
• Deliver music-based interventions in community settings.
• Meet the KPIs and outcomes of our music-related funding
• Work with the Fundraising department to support ideas for new funding
• Develop the music-based provision offered by HFEH Mind
• Work alongside our young advisors to ensure new music-based ideas are co-produced.
• Understand and implement safeguarding procedures, and be familiar with safeguarding law, and how it applies to our work.

You will have/be:

• Musically talented and creative – ability to use a range of musical instruments and vocals to engage young people
• Experience of working with children and young people and an understanding of mental health
• A child-centred approach to work.
• A creative outlook on work, and ability to develop new ideas.
• Working knowledge of child and adult safeguarding.
• Organisational skills and excellent time management.
• Ability to communicate clearly both verbally and in writing, to a wide range of audiences.

Benefits of working with us

• Contributory Pension Scheme
• 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata].
• Employee Rewards and Benefits Platform/Wellness Hub (Perkbox)
• Cycle to Work Scheme
• Flexible working
• Employee Assistance Programme (EAP) including free counselling sessions
• Paid time off for medical appointments
• Training and personal development opportunities
• Access to shared resources and training opportunities via Mind Federated Network

How to apply

Please provide your CV, and a cover letter demonstrating how you meet the requirements of the Person Specification (see JD attached) and why you want this role.

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

Post is subject to an enhanced DBS check.

Knowledge Management and Learning Senior Manager

Contract: Permanent, Full time, 35 hours per week

Location: The role will be based in one of the following Location where WaterAid works, subject to right-to-work eligibility in the respective countries: London - UK, Pretoria - South Africa, Dar es Salaam - Tanzania, Accra - Ghana, and Stockholm - Sweden.

For the UK Location, we offer a minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.

Salary: Salaries and benefits for different countries will vary in line with the location of the successful candidate and depending on experience. See further details below:

• United Kingdom: GBP 56,249 – 59,602 per year with excellent benefits
• South Africa: ZAR 1,009,626 – 1,376,465 per year with excellent benefits
• Tanzania: TZS 143,500,704 – 179,375,880 per year with excellent benefits
• Ghana: GHS 610,298 – 925,068 per year with excellent benefits
• Sweden: Competitive salary package

About WaterAid:

Want to use your leading skills in Knowledge Management and Learning to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?

We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as Knowledge Management and Learning Senior Manager to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.

About the Team:

The WaterAid Programme Support and Knowledge team provides technical advisory expertise across programme design and delivery.  It ​leads and supports organisation-wide programme learning and knowledge management​, and facilitates knowledge exchange​, fosters and supports internal and external programme and technical partnerships and networks. 

This role leads the Knowledge Management & Learning sub-team focused on developing and supporting the department’s knowledge management, learning and WASH capacity-strengthening strategies, approaches and processes.  It works across the organisation to facilitate the digital curation and management of our programmatic and thematic knowledge.

About the Role:

Knowledge Management and Learning (KM&L) Senior Manager strategically leads and shapes knowledge management and programme learning within the International Programmes Department (IPD), working with senior leadership teams to define, steer and ensure the effective implementation of a department wide KML strategy. 

The KM&L Senior Manager also acts on behalf of IPD and PSK in steering and providing strategic leadership on the department’s contributions and requirements regarding WaterAid’s research agenda, programme and technical capacity development strategy, and external digital communications. 

The Senior Manager strategically works in conjunction with PSK’s senior leadership team to shape and steer approaches and processes for the collation, analysis, and the uptake of programme knowledge, thought leadership, innovation, and learning. The KM&L Senior Manager reports into the Programme Support and Knowledge Director and their key accountabilities are:

• Strategically lead the design of an organisational programme learning and knowledge management strategy, in alignment with the other key organisational strategies and processes such as those for research, external communications and planning, monitoring, evaluation and reporting (PMER).
• Provide leadership and support to IPD and WaterAid in developing an positive organisational culture of learning and effective knowledge management.
• Lead operationalisation and implementation of the KM&L strategy, including shaping and steering the coordination of organisational processes to collate, analyse and disseminate programme knowledge, thought leadership, innovation and learning.
• Lead the development of organisational mechanisms for knowledge exchange and evolution of our approaches including providing leadership to identify specific strategic knowledge gaps.
• Lead the process and methods to develop and maintain WaterAid’s normative frameworks, standards and guidance materials for both internal and external audiences, coordinating with PSK’s and GPAC’s technical and policy leads. 
• Strategically steer and support the Capacity Strengthening Senior Advisor, to drive and support WaterAid's capacity-strengthening agenda.
• Strategically steer and support the IPD’s coordination and interests in the global research agenda as led by the Global Policy and Campaigns department, and steer the effective project management of multi-country programme research projects.
• Lead on the contribution from a KM&L and capacity development perspective within the organisation’s business and bid development efforts by supporting donor engagement, intelligence gathering, and preparation of funding proposals.
• Provide strategic leadership to the team, translated into effective annual priorities, plans and budgets - fully integrated within PSK’s overall plan and linked to the organisational priorities.

Requirements

Essential skills:

• An experienced leader in the area of knowledge management and learning, research and technical capacity development, preferably in the international development sector
• Strong and extensive knowledge management background with a track record of developing effective strategies and approaches for program learning.
• Extensive experience and knowledge of effective knowledge exchange mechanisms and approaches for knowledge evolution.
• Demonstrated ability to lead and design effective applied research initiatives.
• Experience and knowledge of effective capacity development design and delivery.
• Strong IT literacy skills, including designing and maintaining SharePoint or similar information management platforms; and using Microsoft 365 and other web based tools and platforms.
• Experience working in low and middle-income countries.
• Ability to communicate clearly and influence colleagues and peers; ability to work effectively across diverse groups and cultures.
• A self-starter, able to work independently and drive tasks forward to completion, escalating issues where appropriate.
• Working style that reflects WaterAid’s values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation.

Desirable skills:

• Working knowledge of one or more of WaterAid’s working languages (French, Portuguese and Spanish).
• Experience of formation and nurturing of virtual communities of practices and networks.
• Experience of planning, monitoring and evaluating programmes of work.
• Experience of conducting and/or managing research.
• Sound knowledge of WASH and related development issues such as sustainability, rights and equality.

Closing date: Applications will close at 23:59 on 23rd February 2025. Shortlisting and interviews may take place on a rolling basis and the application process will be closed if a suitable candidate is found prior to the advertised closing date of: 23rd February 2025.

How to Apply: Click ‘Apply’ to upload your CV, cover letter and answering the following question within the application form:

• What are your top 3 skills / areas of experience that you feel best demonstrate your ability to excel in this role?

Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries.  All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy. 

Benefits

As an organisation WaterAid is committed to creating an environment where you can thrive and be yourself at your very best. So, in addition to our inspiring global mission and engaging work environment, we have a generous benefit package to help you take care of your health, happiness and wellbeing.

Our Commitment

Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have.  We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.  

Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.