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MSF is an international humanitarian organisation with c.40,000 local and international staff working in over 70 countries, in some of the most challenging places in the world.
The organisation relies on private funding, as this gives MSF the freedom to respond where needs are greatest and to speak out publicly, free from any political interference.
Legacy income has been identified as an area of growth for MSFUK, with two new staff being recruited into the team this year. This role, and a Legacy Officer role, will be accountable to the Donor Development and Legacies Lead (DDLL) who works with a delegated annual budget of £900K to deliver the Legacy Marketing Strategy.
As Legacy Marketing Manager, you will lead the marketing strategy and implementation for MSF’s new legacy donors, and to retain those who have already pledged. This role works closely with all teams in fundraising and communications. It is especially important this role forms great working relationships with the digital, communications and fundraising operations teams to ensure activity is integrated and consistent.
As Legacy Marketing Manager, you will:
- Develop and execute marketing campaigns across multiple channels, including digital, radio, print, and events with budget spend of £900k
- Collaborate with internal teams and external agencies to create engaging and impactful content
- Identify and test new channels for acquiring legacy donors
- Provide support to the Donor Development and Legacies Lead and act as deputy when required
- Line manage the Legacy Officer
Ideal skills and experience:
- Working in the UK charity marketing sector, in a fundraising capacity, and/or marketing with responsibility for customer relationship management
- Experience of Marketing to a Legacy / Gift in Wills audience and/or donor base
- Solid experience managing marketing activity from concept, planning, design, print, production and postage
- Creative, innovative and analytical skills with an ability to think laterally in order to identify and respond quickly to new opportunities
- Line management experience
Employee benefits include:
- 10% employer pension contribution (after 3-months of continuous employment)
- 28 days annual leave, plus bank holidays
- Group Life insurance currently set at a minimum of 4x basic salary
Please apply by Tuesday 8th April. In the first instance, send a copy of your latest CV and availability for a call. It is not necessary to include a cover letter.
Formal application will be by CV and supporting statement. Detailed support and guidance will be provided for suitable applicants.
Expert recruitment for fundraisers and charities.
Salary: Starting from £25,630 per annum depending on experience
Hours: 35 per week
Contract: Permanent
Location: Windsor and Maidenhead
Ref: 1293
At Cranstoun, we are always in search of talented and experienced individuals to join our team. An exciting opportunity has arisen within the services, and we have a number of vacancies within our services.
We provide a range of services for those affected by drugs and alcohol. Our skilled and compassionate people work closely with services users and their families to change and save lives.
We combine proven expertise in treatment and recovery with innovative approaches and actively involve those we help in improving the design of the services we provide.
You will be responsible for delivering all elements of substance misuse work including case management, needle syringe programme, harm reduction, outreach, group work, access and engagement support as well as other associated duties.
Cranstoun is a charity which believes in creating a better, healthier and safer world. With passionate staff, courageous people and the knowledge and expertise to match, Cranstoun empowers people to change and rebuild their lives.
We provide a range of services for those affected by alcohol and other drugs across Royal Borough of Windsor & Maidenhead (RBWM).
Across RBWM, Cranstoun co-ordinate the treatment and support of people who use our services, helping them to deal with their substance use so that they can change their lives, be happy and reach their goals.
Cranstoun’s local Key Worker (Criminal Justice) will be based in service and will be paramount in enhancing the overall service offer.
You will be responsible for delivering a good quality and safe environment to the people you manage and supervise, ensuring they have been provided with the tools to support others. You will have good knowledge of harm reduction and if you are someone who enjoys problem solving to help people to change their lives for the better, this role’s right for you.
The most important thing you’ll bring to this role is your desire and ability to make a positive difference to people’s lives.
Our staff teams are motivated and committed to delivering a quality service to residents of RBWM and we are looking for likeminded individuals to join us. You will have good Microsoft Office skills and be able to manage your own diary efficiently and proactively. You will have integrity, enthusiasm, and a passion to make a difference.
The services operate core hours of Monday – Friday, 9am – 5pm. They also offer additional service hours on a Tuesday between 9am – 7pm which may occasionally need covering.
All posts will be subject to an enhanced DBS Disclosure.
For further information, please visit the website via the apply button.
Unfortunately, we are unable to accept CVs.
Previous candidates need not apply.
Closing date: Sunday 20 April 2025.
We are an inclusive employer, committed to promoting equality and diversity in all areas of our work.
Are you a relationship builder with excellent communication skills? If so, GOD TV has an exciting opportunity for you!
We are seeking a dynamic and enthusiastic Church Engagement Co-ordinator to join our Partnerships team and play a key role in building bridges and creating partnerships that empower churches to actively participate in GOD TV's global outreach. You will be instrumental in connecting churches with the transformative power of Christian media.
About GOD TV
GOD TV is a global Christian media organisation dedicated to sharing the Gospel and making a positive impact in the world. Our mission is to reach people with the message of hope and inspire them to transform their lives. As a Church Engagement Co-ordinator, you will have the opportunity to empower churches to play a vital role in sharing the Gospel worldwide.
About the Role
As a Church Engagement Co-ordinator, you will serve as a key liaison, building bridges and creating partnerships that empower churches to actively participate in GOD TV's global outreach. Your key responsibilities will include:
- Working internally and externally to design, build, and deliver a Church/Ministry offer.
- Cultivating and strengthening relationships with churches and their congregations.
- Developing a church relationship framework.
- Building a network of partner churches.
- Creating a communication plan to keep churches updated and engaged.
- Ensuring all fundraising is in line with our charitable aims, fundraising approach and missional pillars (Souls, Israel, Revival).
For a full list of duties and responsibilities, please refer to the attached job description.
Why Join GOD TV?
This is more than just a job; it's an opportunity to be part of a team that is making a real difference by sharing the Gospel, with a reach of over 500 million people worldwide. We offer a supportive and collaborative work environment, where your contributions are valued, and you can grow both personally and professionally.
- Position Type: Full-time – 37.5 hours per week
- Salary: £32,000
- Location: Home-based (UK) with regular travel
- Interview Dates: 7th/8th May
Genuine Occupational Requirement: Due to the nature and strategic influence of this role, we believe that there is a Genuine Occupational Requirement (GOR) for this role to be fulfilled by a practicing and committed Christian believer. The profile and significant impact that we expect this role will achieve both within GOD TV (in terms of organisational ethos) and with external stakeholders, justifies and supports this GOR.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
London School of Theology
London School of Theology (LST) has been providing academic evangelical theological education since 1943. It is committed to serving the Church globally and training Christian disciples who transform wider society through their life and witness. We have a bold vision of Forming Disciples, Resourcing Churches, Impacting Society.
Overview of the role
The responsibilities of the post-holder are designed and divided across Registry and Programmes-related activities.
The post-holder will provide efficient and effective administration of all matters relating to the teaching and learning activities of the MA programmes ensuring effective procedures are documented and adopted for dealing with enquiries, enrolment, induction, module selections, student queries, assessments, progression, student support, committees and events.
The role offers plenty of variety working as part of a friendly and supportive Registry team.
A full and comprehensive job description, person specification and application details for the role can be found on our website.
Application Details
Candidates are encouraged to apply as soon as possible as applications will be considered upon submission.
Interested applicants are welcome to have a conversation with the Director of Finance and Administration or HR Manager prior to applying.
London School of Theology is a Christian college and, as such, it is a requirement of the Person Specification that the postholder must be in sympathy with the Christian ethos, aims and objectives of the School.
All candidates must have the right to work in the UK.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
All of us at The Talent Foundry believe that a young person's success should be determined by the talents and abilities they have, not where they come from.
All too often we hear from teachers in our school network that those from underserved communities are missing out on the skills and development opportunities that could completely change their futures.
In this brand-new role you will be responsible for is responsible for our digital communications to engage educators, industry partners, volunteers and supporters so that more young people canaccess our inspiring - and free - programmes and extra-curricular opportunities.
“I’ll go as far as saying if we could offer a The Talent Foundry session every week for every single student, we would.” Aspirations Lead.
For 16 years, we have been offering programmes in schools which spark and unlock a young person's confidence in the abilities that they have - and connect them to employers and industries where they can have a successful career.
The role
With support from our Marketing and Communications Manager and wider team, you will play a vital role by creating, managing and optimising our digital communications, including the development, execution and measurement of email mailshots and campaigns, our social media channels, and our website.
You will be comfortable planning and devising email and social media content ideas, designing creative assets, writing sharp, engaging social media copy, and helping colleagues to grow their own social media presence.
Responsibilities
- Reaching more underserved young people
- Telling the TTF story
- Teamwork in outreach
- Attention to detail across data and administration
We recommend reading the full job description and person specification for an overview of the skills, experience and knowledge we are looking for before applying for this role.
Your experience
- Writing engaging and inspiring copy for various purposes and digital channels
- Managing and creating content for social media channels
- Proven track record in a digital communications role, with experience of delivering against targets
- Use of CRM systems and spreadsheets to record and monitor impact of communications to meet targets
- Development of effective mail delivery systems
- Management of high-volume data - keeping accurate records and information from different sources
- Working remotely or in a hybrid environment
- Supporting a team that manages different projects with competing priorities to achieve their communications goals
This is a hybrid role. You will be working from home with IT provided and join Team Together Days in a co-working space in London 2-3 individual days each month. These days are considered commuting days. You do not need to live in London to apply for this role, but you will need to consider what is a reasonable commuting distance for you to able to attend the team days in London.
In our job information pack you can also read our advice on using AI in your application.
We also offer 28 days holiday + bank holidays (as we close for the Christmas period).
Safeguarding
We are committed to safeguarding and promoting the wellbeing and welfare of children and we require everyone associated with The Talent Foundry Trust, including all trustees, employees, and volunteers to share this commitment. Successful applicants will need to undergo child protection screening appropriate to the role, including completing our Safer Recruitment process, references from past employers and Disclosure and Barring Service checks.
Your CV should include: your full work history since leaving full time education please include a note(s) about any employment gaps between roles. State start and finish months and years.
While we encourage the use of innovative technology in our work, we want to hear your voice and personality in your application. AI is a tool, not a shortcut. This doesn’t mean asking AI to do the work for you, or copying and pasting answers, as this would limit the way you can showcase your personal experiences and strengths. We receive many applications generated by genAI which often include incorrect information about our charity. Please do not solely rely on AI to write your CV or answers, as providing incorrect or misinformation may mean we discount
Talent is everywhere, opportunity is not. The Talent Foundry, a UK education charity, bridges this gap and improves social mobility for young people.





The client requests no contact from agencies or media sales.
Salary: £33,000-£35,300
Contract: Permanent, full-time
Location: London/ Hybrid
Closing date: Rolling
Benefits: 4% employer pension contribution rising to 8% after one year, employee assistance programme and up to six free counselling sessions, BUPA health cash plan
We have an excellent opportunity for a Creative Designer working for a brilliant animal welfare charity, where you will report to the Brand Engagement and Planning Manager. As part of this role, you will bring the charity’s brand and mission to life through high-quality, compelling design work across a range of offline and online assets. As a champion of the charity’s brand, you’ll maintain brand consistency across design projects, support brand and design approvals, and oversee design support requests.
This role will offer you the brilliant opportunity to join the charity in its early stages of a brand review project, allowing you to play a key part in activating and rolling out its brand across all channels.
To be successful as the Creative Designer, you will need:
- Demonstrable experience of creative design within a multi-disciplinary graphic design role, with organisational skills and ability to manage own workload.
- Experience of working with internal and external stakeholders to tailor designs to their needs.
- Experienced in Adobe Creative Suite/Cloud, with experience and knowledge of design.
If you would like to have an informal discussion, please call Ashby on 02030 062787 or email your interest along with your CV to [email protected]
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserve the right to end the application period sooner.
About the Role:
Are you passionate about empowering young people and helping them build a brighter future? As a Youth Opportunities Coordinator, you will play a key role in transforming the lives of young people in our accommodation services in Greenwich. This is an exciting opportunity to design and deliver meaningful activities that help young people gain the tools and confidence they need to thrive outside traditional services.
In this role, you will lead the Young People’s Opportunity Programme, providing dynamic workshops and sessions focused on art therapy, sport and health, wellbeing, and life skills. The program is designed to support young people, particularly those who are NEET (Not in Education, Employment, or Training), by helping them develop crucial skills and prepare for the next steps in education, training, or employment. You will work closely with the frontline support team, creating tailored content that promotes positive change, while also collaborating with the wider Opportunities team to share best practices and continuously improve the program.
This is a fantastic opportunity to make a lasting impact on the lives of young people, empowering them to break through barriers and create a future full of potential. At Single Homeless Project, you’ll have the chance to develop your career in a supportive and growing environment, building your expertise and becoming a specialist in youth development.
About you:
- You bring experience working with young people who struggle with change and motivation.
- Your toolkit includes practical skills in motivation and coaching young people.
- Your approach is creative, analytical, trauma-informed and rooted in person-centred ways of working.
- You can creatively inspire opportunities for our young people to thrive and to develop to their highest potential.
- Can multi-task and manage working under pressure.
- Strong team-working and interpersonal skills, maintaining a collaborative approach to supporting young people achieve the outcomes and goals we support them to set for themselves.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important Info:
Closing Date: Sunday 13th April at midnight
Interview Date: Wednesday 23rd April at SHP Head Office in Kings Cross
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.
Putney High School is one of the UK’s leading independent girls’ schools and we need someone to tell our story. Our Communications Manager leads on internal and external communications as well as our marketing, using their outstanding writing skills to engage and inform pupils, parents, colleagues and the wider community.
With boundless creativity, the successful candidate will be keen to seek out and write compelling content, from features and opinion pieces for the national media to blogs and news stories. They will also manage the Digital Content & Communications Officer and the Design Publications Officer, together contributing to our culture of innovation and excellence.
If you are a curious, motivated and enthusiastic individual, an extraordinary professional who is excited by our core purpose of educating brilliant girls to be well rounded, well qualified and well prepared, we are keen to hear from you.
About the School
As one of the UK’s leading schools, Putney High School is rightly proud of its exceptional academic results and pastoral care. A spirit of intellectual agility and engagement is at the heart of the school’s ethos, with pupils stretched, challenged, and supported inside the classroom and beyond.
The school is set in leafy, tranquil grounds close to the heart of Putney and to the River Thames.
The school is part of the GDST, the UK’s leading network of independent girls’ schools.We can offer a variety of benefits, such as:
- Competitive salaries and pay progression
- Competitive terms and conditions of employment
- Generous pension scheme
- Free life assurance benefit
- A discount of up to 50% on fees for children at GDST schools
- Access to extensive professional development opportunities
- Training grants for qualifications
- Interest free loans for training, computer purchase loans and season ticket loans
- A Cycle to Work scheme
- Retail and lifestyle discounts
- Financial guidance and support
- 24/7 Employee Assistance Programme
For further information and to apply for this exciting opportunity please click apply.
Applications must be received by Tuesday 22 April 2025 at 9am.
Interview date: Friday 25 April 2025.
The GDST is committed to diversity, inclusion and real change: a family where every individual is valued, respected and included.
We are committed to the safeguarding of children and child protection screening will apply to this post.
Applications are due by 23.59 GMT on Friday 4th April 2025.
Shortlisted candidates will be required to complete a brief task to demonstrate their skills and abilities. Please submit your CV along with a cover letter detailing your relevant experience for the role.
Responsible to: Marketing and Communications Manager
Job Purpose: Assist in delivering and evaluating campaigns and activities that lead to the effective positioning and promotion of the Good Business Charter via its internal and external communications channels.
Location: Based from home with the expectation of at least quarterly in-person team meetings in York.
Employment: 2-3 days (to be discussed upon interview)
Salary: £23,000 p.a. pro rata for number of days worked
JOB DESCRIPTION
- Support the development and delivery of marketing and communications campaigns, helping to promote GBC’s message externally and with accredited organisations.
- Assist in coordinating internal and external communications, ensuring consistency in messaging across all channels.
- Help create, edit and proofread engaging content for GBC’s communications channels, including social media, newsletters and the website.
- Assist with the design of digital assets for social media, website and newsletters.
- Maintain and schedule content for GBC’s social media presence, supporting efforts to increase brand awareness.
- Support the team with monthly newsletters and other communications to accredited organisations.
- Work alongside the Marketing and Communications Manager and wider team to help deliver GBC’s communications strategy, supporting key projects and campaigns.
- Track and report on marketing performance metrics to assess the success of different strategies.
- Support outreach efforts by making phone calls to accredited organisations and stakeholders as needed with regard to use of the GBC logo.
- Supporting the wider team with administrative tasks as needed, ensuring smooth day-to-day operations and contributing to the overall success of the organisation.
PERSON SPECIFICATION
Essential
- Some experience in marketing and communications, with an understanding of strategic approaches.
- Creative and proactive communicator with a passion for ethical business practices.
- Strong writing, editing and proofreading skills, with attention to detail and the ability to produce high-quality content.
- Experience using digital communication channels, including social media.
- Good eye for design and an understanding of how to tailor messaging for different audiences across multiple platforms.
- Keen learner with a proactive attitude towards developing new skills and staying informed on best practices in marketing and communications.
- Ability to work collaboratively within a team and engage with external stakeholders effectively.
- Flexibility in working hours to respond to social media engagement and support events.
Desirable
- Previous experience in the charity or responsible business sector.
- Familiarity with media relations and press engagement.
- Awareness of key challenges businesses face in relation to the 10 components of the Good Business Charter.
SafeDeposits is Scotland’s leading tenancy deposit protection scheme and dispute resolution provider. As a not-for-profit, SafeDeposits donates surpluses generated to its charity, the SafeDeposits Scotland Charitable Trust (“the Trust”). The Trust aims to improve standards in Scotland’s private rented sector by promoting education, training and best practice.
In addition to its grant-giving, the Trust is developing an ambitious research programme designed to inform future policy making and debate. This includes two new national representative surveys: “The Voice of the Tenant (Scotland)” and “The Voice of the Landlord (Scotland)”.
SafeDeposits and the Trust are part of the TDS [The Dispute Service Ltd] Group; a not-for-profit company limited by guarantee that operates equivalent deposit protection services across the UK and delivers a range of initiatives to raise standards in the private rented sector.
We have a new opportunity within our Policy, Research and Strategy team to join them as a Research and Programme Officer.
This is a full-time, permanent position ideally based within commuting distance of our Glasgow office. However, we are open to considering home-based candidates from other areas of Scotland, depending on their skills and experience.
The purpose of this role is to deliver and support the expansion of SafeDeposits research programme. The successful candidate will work on qualitative and quantitative research projects and ensure findings are disseminated effectively. Our priority is to recruit an individual with the requisite research skills and experience. Where required, appropriate training and support will be provided for the aspects of the role involving coordination of the grant-giving programme. The role offers a unique opportunity for a researcher to not only contribute to the evidence base, but to also work with TDS and SafeDeposits colleagues to commission evidence-based solutions for positive change.
Some of the key responsibilities include:
- Working with external contractors to deliver the Voice of the Tenant (Scotland) and Voice of the Landlord (Scotland) surveys.
- Conduct, analyse, and report on qualitative and quantitative research projects.
- Lead research collaborations with other organizations and stakeholders.
- Develop content, including blogs and social media posts, to share research findings in collaboration with marketing.
- Represent SafeDeposits Scotland Charitable Trust at internal and external events, including presentations and public speaking.
- Assess and monitor grant applications in collaboration with an external contractor.
To be considered for this opportunity you must:
- Have a degree in a relevant field
- Have a minimum of 3 years’ experience in research, social policy, or a similar role (or equivalent postgraduate study).
- Be proficiency in quantitative and qualitative research methods.
- Have strong working knowledge of Excel for statistical analysis and reporting.
- Demonstrate an understanding of data validity and credibility.
- Be able to demonstrate excellent verbal and written communication, with the ability to tailor messages to different audiences.
TDS offers a plethora of benefits inclusive of:
- 33 days holiday inc bank holidays
- BUPA Private healthcare
- BUPA Wellbeing cash plan
- Pension Scheme
- Additional day off for your birthday
- Plus many more!
To apply, please submit your CV and a covering letting outlining how your skills and experience match the person specification.
TDS is committed to equality, diversity and inclusion in our workforce and to be truly representative of all sections of society and our customers.
Help tenants, landlords, and agents deal with deposit protection and dispute resolution as quickly and easily as possible.
The client requests no contact from agencies or media sales.
Purpose: To advance Ceasefire’s new strategy by developing donor support for civilian rights programmes based in conflict-affected countries, including in the Middle East, Africa and Ukraine.
Responsibilities:
1. Donor research and development
To research, identify and nurture potential donors, including in the human rights, development and humanitarian sectors by:
· Monitoring open calls for proposals
· Identifying and developing potential donors, including outside of formal calls for proposals
· Expanding Ceasefire’s pool of existing project donors.
2. Programme design and proposal writing
In consultation with Ceasefire colleagues and new and existing civil society partners, to design new programmes to advance Ceasefire’s strategy and to prepare concept notes, full proposals and budgets for submission to donors.
3. Donor and supporter relations
To manage regular communications with donors and supporters, including communications on programme outputs, achievements and impact.
4. Oversight/management of specific programmes
To manage or oversee the implementation of specific projects or programmes as required.
5. To undertake any other tasks as may from time to time be requested by your line manager.
6. To maintain high standards of personal and organisational integrity, including confidentiality, and commitment to the safety and security of Ceasefire’s partner organisations.
Occasional foreign travel may be required.
PERSON SPECIFICATION:
Education:
First degree in a relevant subject, such as international relations, development, law, politics/sociology.
Desirable: knowledge of international humanitarian law (law of armed conflict) and/or international human rights law.
Experience:
Essential: Three years of professional experience working with or for donors in the international development, humanitarian or human rights sectors.
Desirable: Professional experience working in an international environment. Experience/understanding of working with civil society in challenging environments.
Skills:
Programme design: practical understanding of the programme life cycle and demonstrated experience in designing projects according to logical framework or other planning tool(s).
Proposal writing: ability to write clear and persuasive programme proposals, based on logical programme designs and Ceasefire’s existing policies.
Budgeting and finance: Ability to create, amend and monitor multi-year programme budgets. High level of numeracy and financial accuracy.
Communications: a) Excellent social media skills for a professional environment, including
Twitter/Facebook, and general IT skills, including Microsoft Office suite (incl. Word/Excel).
b) Very high level of professional presentation, both in writing and in person. Ability to interact with senior individuals from a wide range of professional and international backgrounds and inspire confidence.
Languages: English – to first language standard. Arabic, French or other UN language an advantage but not essential.
Motivation and status:
Commitment to human rights and equality, ability to work for an impartial and neutral organisation, willingness to be self-servicing and to work with minimum supervision.
Ability (including existing permission if necessary) to work in the UK and to travel as required.
To empower civilians in conflict situations to monitor violations of intl humanitarian law /human rights, and to secure reparations and accountability
The client requests no contact from agencies or media sales.
Are you an experienced and dynamic Customer & User Experience (CX/UX) Manager? Do you have strong knowledge of design principles and user-centred design methodologies? Do you have experience in translating customer data into actionable insight and driving customer experience initiatives?
TPP are recruiting a Customer & User Experience (CX/UX) Manager on behalf of our client, a well-established membership organisation. This opportunity is a 12 month contract. They offer hybrid working. 1-2 days in the office the rest of the time from home.
The Role:
As the CX/UX Manager, you'll play a crucial role in embedding customer experience across the organisation, ensuring a holistic and consistent view of customers. You’ll also be responsible for user experience strategy and design, customer insights, and journey mapping as well as continuous improvement and innovation in customer experience.
Main responsibilities:
- Develop and execute forward-thinking user experience strategies.
- Collaborate with cross-functional teams to create market-leading designs and user interfaces.
- Conduct research and testing to understand user needs and improve solutions.
- Provide insights to inform strategic and operational decision-making.
- Map out customer journeys and interactions, both online and offline.
- Identify and address customer pain points to enhance overall experience.
- Work with various teams to implement new technologies and improve productivity.
Requirements:
- Strong knowledge of digital best practices and design principles.
- Experience in driving customer experience change and leading UX teams.
- Excellent communication and relationship management skills.
- Ability to translate customer data into actionable insights.
- Proficiency in design and prototyping tools like Sketch, Figma, or Adobe XD.
- Effective decision-making based on data analysis.
- Innovative problem-solving and creative thinking.
- Strong organisational and time management abilities.
- Ability to build solid working relationships across the business.
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
TPP are always keen to speak with candidates looking to work in the sector so if this role isn’t quite right for you, please do check out o and pop your CV over to us!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Contracted Weekly Hours: 37.5. Monday to Friday 9am-5pm
Contract Type: Fixed contract till Dec 2027
Annual leave: 25 days annual leave plus 8 bank holidays per annum
Salary: £26,000 – £28,000
Location: ICN office in Bournemouth
International Care Network (ICN) is a Christian charity whose aim is to help to rebuild the lives of refugees, asylum seekers and vulnerable migrants. We are seeking a passionate, innovative and committed Wellbeing Coordinator to lead the development and implementation of a new wellbeing service designed specifically for refugees and asylum seekers in Bournemouth, Christchurch and Poole (BCP) and other parts of Dorset. The ideal candidate will have a strong understanding of the challenges faced by refugees and asylum seekers together with a mental health/wellbeing qualification and/or equivalent experience. They will be dedicated to providing warm, welcoming, culturally-sensitive and person-centred mental health and wellbeing support. They will work pro-actively and collaboratively with ICN service users, staff, partners and local services to co-develop, deliver and evaluate a local service that enables individuals to build resilience and agency on their recovery journey. They will be confident in providing trauma-informed support and guidance including referral to counselling and other services, particularly for those who experience barriers in this process.
The role is funded by the National Lottery Community Fund until December 2027 and has the Lived Experience support of Dorset’s leading charity in this area, the Dorset Mental Health Forum (DMHF).
ICN provides benefits to staff including:
- Company pension scheme.
- Travel costs paid for at 45p per mile, not including travel to and from work.
- Staff welfare opportunities including socials and access to external clinical supervision.
- Training opportunities relevant to role.
ICN will seek to ensure that all existing and potential employees are given equal opportunities. We are committed to diversity and equality of opportunity in our employment policies and practices. Our aim is to promote diversity so that no employee or potential employee will be subject to unlawful or unfair discrimination because of gender, age, marital or civil partnership status, colour, race, nationality or other ethnic or national origin, disability, religion, sexual orientation, gender reassignment, pregnancy or maternity or membership or non-membership of a trade union or political beliefs. We will seek to ensure that no applicant for employment is disadvantaged by conditions or requirements which cannot be justified.
ICN take the safeguarding of service users, staff and volunteers very seriously, with a robust safeguarding policy and process in place. As part of this ICN are committed to developing a safe culture ensuring that all steps are taken to recruit staff and volunteers who are safe to work with our service users and staff, including requiring relevant DBS checks to be taken for roles working with children and/or vulnerable adults.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a results-driven Business & Programmes Coach to support marginalised young people in London in transforming their business ideas into thriving enterprises by facilitating workshops and programmes and providing one-to-one business support. The ideal candidate will have at least two years of business support experience, strong business and programme management knowledge, and preferably lived experience in business development. They should be passionate about creating positive change, fostering resilience and confidence, and working with hard-to-reach young people facing multiple barriers. A qualification in business advice, development, or youth work is desirable, and we welcome applicants with lived experience of overcoming barriers.
Candidates are encouraged to apply even if their experience does not exactly match the job description. We are excited to hear from candidates who can bring passion, innovation and connection to support our young entrepreneurs in achieving success in business.
Submit your CV and Cover letter.
The client requests no contact from agencies or media sales.
Digital Manager
£45,000 per annum (FTE)
37 hours per week flexi-time § London/Basildon/Hybrid
CTSI, boasting a rich legacy of safeguarding consumers for 141 years, stands as an ambitious professional membership organisation. Fuelled by the perspectives of our members and a resolute sense of purpose, we broaden our impact through the diverse range of services we provide to Trading Standards professionals across the UK.
If you are an experienced Digital Manager with a passion for Web development and the more technical aspects of digital marketing, then we have the opportunity for you! The opportunity has arisen for a “digital guru” to join our small digital and marketing team, to develop engaging and accessible content across our range of websites, to share knowledge and experience with the team and boost the profile of our profession.
The role requires someone with a hybrid creative/technical mind: a high standard of digital skills (e.g. good HTML skills, with knowledge of common Content Management Systems, Social Media channels, email marketing and Google Ads), and familiarity with popular digital tools, combined with good content development skills (i.e. a capable writer, with an eye for design, and excellent attention to detail) and the enthusiasm to learn quickly, on-the-job. Knowledge and prior experience of website accessibility would be a bonus too.
The ideal candidate will have advanced digital skills, extensive experience with content production and digital marketing tools. Experience within a Membership organisation is advantageous but not essential. This busy role is part of a small team with big ambitions, so the ideal person will be able to juggle priorities efficiently, pick up new skills and projects quickly, and work collaboratively across the organisation for the best results.
CTSI has embraced remote and flexible working and as such, this role is mainly remote, with IT and DSE equipment provided. However, we are hybrid with a small office near Cannon Street in Central London and our Head Office in Basildon, Essex, and expectations are for all staff to attend for mandatory meetings, usually once a month. There may be occasions where other travel is necessary, such as for client meetings or exhibitions, but this will be communicated in advance.
We would love to hear from you, even if you don't have all the listed experience or skills; you might bring something valuable we haven't even considered!
Benefits include:
- Hybrid working, working abroad policy
- Minimum 25 days holiday plus bank holiday
- Christmas shut down, paid volunteer days
- Increased pension contribution
- EDI and family friendly policies
- Training and Membership funding
The closing date for receipt of applications is noon on Monday 7th April 2025
CTSI is an equal opportunity employer dedicated to fostering diversity, inclusion, and equal opportunities in the workplace for all staff. We encourage applications from individuals of all backgrounds.If you require any accommodations during the application process, please reach out.
Support and reinforce the protection of consumers and achieve a level playing field for businesses.

The client requests no contact from agencies or media sales.