Delivery Manager Jobs

Role Summary

The Head of Apprenticeship Operations and Delivery sits at the heart of Ada’s apprenticeship programmes. They are responsible for the operational delivery of Ada’a apprenticeships across all sites, leading a cross-regional team to manage and deliver the compliant systems and processes required for exceptional apprenticeships, and oversee communications and support functions. The role is centred on the apprentices’ and employers’ experience and works closely with Ada’s central operations team.

Key Responsibilities and Accountabilities

• Leadership of apprenticeship operations: Lead on all operational matters, including leading and line managing the delivery and compliance staff. This includes: recruiting and inducting team members; holding 1:1s; setting objectives; setting priorities; reporting on key metrics; and identifying and recommending improvements.
• Systems: Lead on ensuring the systems and processes necessary for degree apprenticeship delivery are in place, collaborating with the central data and impact teams to transition to a new CRM and learner record management system.
• Enrolment and onboarding: Manage the process for the admissions, enrolment and onboarding of apprentices, and work with the Apprenticeship Partnerships team on the onboarding of new employers.
• Delivery logistics: Enable effective delivery of apprenticeship training, working through the team to ensure the smooth running of induction and delivery weeks. This includes liaising with site staff, teaching colleagues and skills coaches, and managing logistics for in person delivery.
• Apprenticeship compliance: Work with the team to ensure that Ada’s programmes are compliant with the latest funding rules, including:
• The collection and storage of necessary documentation during enrolment
• Management of the online Apprenticeship Service
• Establishment and maintenance of compliant templates for training plans and apprenticeship agreements
• Quality Assurance of data collected for submission to the Individualised Learner Record (ILR)
• Monitoring of work output of other apprenticeship teams to ensure compliance E.g in setting training plans and establishing off the job hours.
• Apprenticeship funding: Work in partnership with the Finance Team on the planning and reconciliation of apprenticeship funding
• Apprentice enquiries: Deliver an efficient system to manage apprentice enquiries, allowing them to be dealt with in a timely manner and delivering excellent customer service.
• Communications to apprentices: Oversee cohort wide communication of programme information, ensuring apprentices are equipped with clear and timely details about their courses, including but not limited to apprentice handbooks, delivery dates, venue details and how to access support.
• Data and reporting: Ensure effective apprenticeship data management, and work closely with the Impact and Information team to ensure that all data reporting is integrated into Ada's core online systems wherever possible
• The apprentice experience: Place the apprentices’ experience at the heart of operational delivery, ensuring the delivery of excellent customer service, and taking into account the needs of Ada’s apprentices at each stage of their journey.
• Health, safety and wellbeing: The Apprenticeship Operations team has a shared responsibility with the other teams within apprenticeships to ensure the health, safety and wellbeing of apprentices. You will collaborate with other colleagues, in particular the central college operations team (including site managers), the college safeguarding team (Designated Safeguarding Lead (DSL) and deputy DLSs), and skills coach team, to ensure the highest standards of provision and support, in the areas of: first aid provision, risk assessment, safeguarding of learners, fire safety, and wellbeing support. 

PERSON SPECIFICATION

The ideal candidate will be a highly organised and experienced individual with a proven track record in learner management and a strong commitment to delivering exceptional learner experiences.

The full details of the Essential and Desirable Criteria are outlined in the accompanying Job Description

Safeguarding

Ada, National College for Digital Skill is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share in this commitment. The successful candidate will be required to have an Enhanced Disclosure and Barring Service (DBS) check and references will be sought from previous employers prior to commencing employment. Other related pre-employment checks appropriate to the post will also be carried out.

We care about equity, diversity and inclusion

Ada. National College for Digital Skills recognises that equality of opportunity and the recognition and promotion of diversity are integral to its strengths.

Applicants with disabilities

Ada is keen to increase the number of disabled people it employs. We therefore encourage applications from individuals with a disability who are able to carry out the duties of the post. If you have special needs in relation to your application please contact us.

Sponsorship

Sadly, we are unable to offer sponsorship for this role so can only accept applications from candidates who have the legal right to work and remain in the United Kingdom.

At Ambitious about Autism, we're currently looking for an Office Manager to join our team at TreeHouse School.

You'll provide high quality administrative and reception support to TreeHouse School, overseeing the running of the front office and acting as a central information point for staff, parents and visitors.

Some key duties will include:

• Managing the stationery budget and ordering supplies for the school
• Line management of the Receptionist
• Arranging meeting room bookings
• Managing the team's annual leave

We are looking for someone who has:

• Strong administrative and reception experience
• Excellent IT skills
• Excellent interpersonal skills at all levels via telephone and written communication
• Experience of using your own initiative to plan and manage your own workload

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Glaucoma UK is the charity for people with glaucoma. Our vision is to end preventable glaucoma sight loss. We want everyone with glaucoma to be able to live well with the condition.

It couldn’t be a more exciting time to join our team.We have just developed a new Theory of Change and we are now embarking on a period of growth. With an estimated 700,000 people in the UK living with glaucoma – but only half of them knowing it – we want, and need, to do more. We want to fund more research, raise more awareness and help more people. And that is where you can make a real difference.

As our Helpline Manager, and leader of a dedicated and skilled team, a key part of your role will be to ensure that high quality advice and support is provided, and that service users receive a timely response. When we talk about the helpline, we mean support via telephone, email, Healthunlocked (primarily online peer support) and our buddy service (peer support in advance of surgery).

Position: Helpline Manager

Responsible to: Head of Support Services

Responsible for: Helpline Advisors x 3; Locum Helpline Advisors x 2 

Location: Home based with a requirement to work in the Ashford office on a regular basis (approx. once in every 2 weeks)

Hours: Full time (35 hours a week) with potential for occasional evening or weekend work

Salary: £39,305 (FTE)

Annual leave and benefits

• 25 days holiday per annum (rising by one day per year to 28 days after 3 years’ service), plus Statutory Public Holidays, pro-rated for new starters and part-time employees.
• Benenden Healthcare cover
• 24/7 Employee Assistance Programme
• Up to 5% contributory pension
• Enhanced maternity & paternity pay
• Funded support for learning and development

How to apply:

Please click on the Quick Apply button below. You'll be asked to submit a CV and covering letter.

Please note:

Only applications including a covering letter, which clearly details how you meet the requirements of the person specification, will be considered.

Closing date: 9am on Monday 24 February 2025.

Interviews: Tuesday 4th and Wednesday 5th March at our Head office in Ashford, Kent and interested candidates are urged to keep these times free.

What you’ll be working on:

• Ensuring helpline services are meeting the needs of people with glaucoma
• Ensuring high standards of service across the different helpline channels
• Supporting and developing the helpline team
• Leading the continuous improvement and development of the helpline
• Communicating and promoting the helpline

This job is for you if you have.…

• experience of developing and delivering services to a vulnerable client group
• experience of defining service specifications
• experience of demonstrating impact and quality in your work
• the ability to lead, manage and evaluate specific projects and able to prioritise workload to deliver projects on time and budget
• experience of line management and leading teams
• excellent communication skills (verbal and written) including the ability to translate complex scientific and medical information into accessible language and the ability to build excellent working relationships at all levels.
• an understanding of issues related to diversity and equality of opportunity and a genuine commitment to widening access to information

And finally.....

We will be in touch with shortlisted applicants by Thursday 27th February. Candidates with a disability who may need longer to prepare for an interview, or who have special requirements to be taken into account, are invited to contact us to discuss any necessary adjustments to the recruitment timetable.

Job Description & Person Specification 

Post Title:                     Fundraising Manager

Responsible to: Head of Fundraising & Partnerships

Purpose of Job: To secure income from across fundraising including supporters, events, and partnerships.

Location: Rockinghorse is based in central Brighton. Our work is across Sussex.

Salary Range:               £32k to £36k depending on experience.

Contract:                       Up to 37.5 hours (FTE). Part time and other flexible arrangements welcomed. It is expected that the postholder will fulfil any additional duties during evenings and weekends as required and work flexibly to do so.

About Rockinghorse Children’s Charity

Rockinghorse Children’s Charity supports sick and disabled children across Sussex. We support babies, children and young people, along with their families, at The Royal Alexandra Children’s Hospital and The Trevor Mann Baby Unit in Brighton and all of the specialist children’s wards and baby units throughout Sussex. 

We deliver and fund projects that enable doctors and nurses to do more. All of projects are led by the needs of children and young people and their families – the lifesaving medical equipment, the support for parents and families, the toys for children spending time in hospitals across Sussex, the environments and spaces that help children feel more at home when they are in hospital and additional staff to make sure children get the best possible care when they are unwell. 

Originally set up in 1967 by Dr Trevor Mann, we have been supporting children for more than 55 years, and in that time, we have supported nearly a million children and their families. As the official fundraising arm of the Royal Alexandra Children’s Hospital, including the Trevor Mann Baby Unit, we work with the NHS, charity partners and the Sussex community to ensure children can be children no matter now sick they are. 

We do not receive any government, statutory or local authority funding and so we rely on the generous support of individuals, community groups, companies and trusts: people like you, who care about children and want Sussex to be a safe place for children to grow up. 

About the role

In 2022 we launched our three-year strategic plan, which prioritised our activities to enable us to support more babies, children and teenagers. As we enter the final year of this strategy the charity continues to expand and develop its projects and services children all over Sussex.

This role will support the Head of Fundraising & Partnerships in securing income in line with targets across our fundraising portfolio, to ensure we can continue to deliver life-saving projects for children and young people across Sussex.

You’ll bring excellent organisational skills, outstanding written and verbal communication skills, a can-do attitude, evidence of brilliant relationship management skills and a passion and enthusiasm for fundraising. You’ll be part of a successful fundraising team that values wellbeing and champions teamwork, where our vision for children and young people is shared, and success is celebrated. 

 Duties of the role 

Supporting the charity to secure income from across our fundraising portfolio:

Rockinghorse raises money to support children in hospitals, their families and the staff that care for them.

· Support the delivery of a programme of unique and income generating Rockinghorse events according to agreed plans each year, to be determined by postholder in collaboration with the Head of Fundraising & Partnerships.

· Support the creation of new, exciting and innovative events for the charity that support the charity’s objectives – to thank supporters, to engage new and existing supporters, to generate income and/or raise our profile.

· Support with expanding our external and third-party events programme working with external events companies to deliver existing events and developing new ones that support the charity’s mission and maximising the income they generate for the charity.

· Work with our Head of Marketing & Communication to develop seasonal campaigns (Spring and Christmas) that appeal to, educate and inform our supporters and generate income (against agreed targets).

· Maintain and develop the charity’s central database (e-Tapestry) for fundraising activities and supporters.

· Undertake reporting function for fundraising activities and supporters.

· Work with the Head of Fundraising & Partnerships on budgeting and reporting of income generating activities. 

· Represent the charity at our events and activities, which will include evenings and weekends.

· Support the charity’s income generation strategy, in line with the charity’s strategic plan, which generates the income and ROI required to further Rockinghorse’s charitable mission.

Supporting the charity to deliver brilliant, funded projects that support children and their families:

Rockinghorse delivers and funds around 70 projects per year – supporting sick and disabled babies, children, young people and their families in hospitals in Sussex.

· Work with Head of Fundraising & Partnerships to match projects to partners, supporters and appeals – to ensure our projects are funded and delivered.

· Work with Head of Fundraising & Partnerships to create case for supports for our projects that appeal to and attract a range of supporters.

· Work with Projects Manager, project leads and Head of Marketing & Communication to create and disseminate project updates and communication to ensure our supporters are informed, educated and engaged in our work.

· Work with the Head of Marketing and Communications and project leads to build up a bank of case studies, quotes and stories we can use to feed back to supporters.

Support the charity more widely:

· Represent Rockinghorse at events, activities and networks, building strong peer relationships and sharing best practice.

· Model excellent conduct and behaviours in line with the charity’s values and ethos.

· Carry out other such duties as may be required for the purposes of the charity; this will include working during evenings and weekends as required and the postholder would be expected to work flexibly to do so.

· There are travel requirements for this post (covering the whole of Sussex) to attend, put on events and meet with our supporters.

Person specification 

Essential experience, skills and knowledge for the role: 

1. Experience and understanding of the principles of fundraising in a charity and/or not for profit.

2. Experience and understanding managing events.

3. Able to work collaboratively and build productive relationships with colleagues, stakeholders and third-party agencies.

4. Able to prioritise own workload effectively and confidence to work autonomously.

5. Excellent time management skills with strong prioritisation and organisation skills.

6. Brilliant communication and interpersonal abilities – able to engage with stakeholders quickly and effectively.

7. Ability to handle confidential supporter information.

8. Experience of using customer relationship management platforms (Rockinghorse uses e-Tapestry).

9. Commitment to Rockinghorse Children’s Charity’s mission, vision and values.

Desirable experience, skills and knowledge: 

1. Experience managing communications and/or marketing to support fundraising engagement and support.

2. Previous work experience with a non-profit, or charitable organisation.

3. Experience of using MailChimp or other CRM & email platforms.

Work skills you’ll need on the job: 

1. A can-do attitude.

2. Brilliant organisational skills.

3. Excellent people skills, adaptable and flexible in manner and approach.

4. Excellent written and verbal communication.

5. Ability to work on own initiative and as an active team member.

6. Ability to work under pressure and in a fast-paced environment.

Benefits of working for Rockinghorse Children’s Charity: 

· 25 days annual leave (prorated for part-time) plus bank holidays. 

· An additional day of annual leave on your birthday. 

· Christmas closure days (prorated for part-time) – up to three additional days of annual leave.

· Cycle to work scheme. 

· Competitive pension scheme. 

· Employee and dependants’ health cash plan including access to an online GP and counselling. 

· Family leave including maternity, adoption, shared parental and paternity leave. 

· Ongoing opportunities for learning and professional development for staff. 

· Quarterly reward and recognition days for all staff. 

· Opportunity for flexible, hybrid and part-time working. 

· Subsidised car parking in Brighton. 

· Access to Enterprise Car Club. 

Rockinghorse is committed to building an inclusive workplace, with equity for all, whilst embracing and championing inclusion and diversity. We welcome applications from all. 

_______________________________________________

Application Process 

To apply, please send your CV and covering letter outlining how you fulfil the nine essential elements of the person specification.

Your covering letter must address your experience, skills and knowledge against the nine essential elements of the person spec. Applications without a covering letter will not be considered. If you also have any of the desirable criteria, please outline these too. 

If you need any support with the process or application, please get in touch. We can also talk to through the role and answer any questions you may have informally.

All applicants will be shortlisted (to go to interview) based on their ability to demonstrate they have, or can gain, most of the essential criteria for the role – as demonstrated in the covering letter.

Estimated Timeframes: 

· Application Deadline midnight 2nd March 2025.

· Shortlisting w/c 3rd March 2025. 

· Interviews will be Tuesday 11th March 2025 in central Brighton.

Interviews will be with the CEO, the Head of Development & Philanthropy and Head of Fundraising and Partnerships and will consist of a series of set questions (the same for each candidate) about your skills, experience and knowledge relating to the post (Essential, Work and Desirable skills).

The interview will also be an opportunity to ask any questions you may have about the role, the charity and the process of recruitment.

The role will be available from 1st April 2025 onwards (depending on post holder’s availability).

Location: Remote working in the UK, with occasional travel to London

Responsible to: Director of Fundraising

Contract: Full-time/Permanent, 37 hours per week

Salary: £31,875 per annum rising to £34,500 per annum after a year of service

Advert closing date: Friday 28 February 2025 at 5PM

Interviews: We will be interviewing on a rolling basis, please apply as soon as possible

We’re looking for an individual with experience working with high-value supporters andstrong relationship-building skills to become our new Philanthropy Manager.  If you’re looking for a new challenge and perhaps want to take skills from other forms of fundraising and bring this into the role, do join us to help establish a strong philanthropy fundraising operation within Speakers for Schools.

As the UK’s leading social mobility charity, we’re on a mission to help state-educated students nationwide to reach their potential by providing work experience placements and inspirational talks. 

If you’re an enthusiastic, self-motivated, team-player with experience of fundraising, ideally from major donors, then this is the role for you.  You’d join the team at a time of progression, with a new, focussed plan for the organisation targeting growth in our work experience and inspirational school talks. For this to be successful, we need to grow and diversify our income, particularly from grants and gifts.

Your role as Philanthropy Manager will be to help identify, cultivate, ask and steward philanthropists, working with the Director of Fundraising, Fundraising team, colleagues and volunteers to ensure they are solicited to the highest possible standards.   The team will support you and there’ll be training on offer to help you succeed.

If you are an expert communicator and relationship-builder, you could join an ambitious, collaborative team, passionate about raising funds to increase the richness of state education and level the playing field for children across the UK.

About You:

• Be able to develop strong relationships with individuals, identifying opportunities for growth and innovative engagement.

• Have the ability to raise income from HNWI, manage a philanthropy portfolio of established and new donors, achieve targets as part of a fundraising business plan.

• Have experience of compelling proposal and report writing for a fundraising audience.

Benefits offered at Speakers for Schools:

• 25 days annual leave plus bank holidays (with
• Morning of your birthday off
• Pension scheme
• EAP Scheme
• 3 voluntary days per year
• Enhanced maternity/paternity/adoption package
• Subsidised office furniture
• £500 a year training allowance
• Death in Service (4x Salary)

Diversity at our core

Speakers for schools is committed to an inclusive and accessible recruitment process and encouraging equality and diversity among our workforces. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to us.

Speakers for Schools Values

PASSION: We are committed to levelling the playing field for young people across the UK, creating social mobility and tackling disadvantages.

AGILITY: We challenge our ideas of what is possible in order to better meet the needs of those we support. We are human, make mistakes, learn, evolve and adapt.

INTEGRITY: We act with empathy and bring our authentic selves to work every day. We value and respect the talent, time and intentions of those we work with.

COLLABORATION: We are one team with one mission and only by working together can we deliver better outcomes for young people. We support each other unconditionally and feel motivation in shared success as well as individual progress.

DIVERSITY: We know it takes people with different ideas, strengths, identities, interests, and cultural backgrounds to make our organisation succeed. We encourage constructive debate and critical friendship.

The Application Process:

Please apply as soon as possible by submitting your application.

The deadline to submit your application is Friday 28 February 2025 at 5PM. Please note that we reserve the right to close this advertisement early if we receive a high volume of suitable applications

We will be interviewing on a rolling basis. Please apply as soon as possible.

Speakers for Schools is committed to safeguarding the young people we work with and expects all staff members to share this commitment. Appointees are subject to a DBS check. Having a criminal record will not automatically exclude applicants. You are also required to have the Right to Work in the UK for this role.

If you have not heard from us two weeks after the closing date, please presume your application has been unsuccessful.

Circa £42,000 per annum

Permanent

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as Media & Communications Manager (Partnerships).

Join us as the Media & Communications Manager (Partnerships) to collaborate with the Senior Media and Communications Manager in shaping UNICEF UK's strategic partnerships communications. Your focus will encompass private sector partnerships, philanthropy, and foundation engagements.

In this role, you will nurture relationships with key communication stakeholders in our corporate partnerships, crafting innovative media strategies to amplify UNICEF UK and our collaborative efforts. Leading a dynamic team, you will steer comprehensive marketing and communication plans spanning paid, owned, and earned media channels.

Act now and visit the website via the apply button to apply online.

Closing date: 5pm, Friday 7 February 2025.

Interview date: Week Commencing Monday 3 March 2025.

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

This is an exciting opportunity to join a small but ambitious grassroots charity run by and for women seeking asylum. WAST has a proud track record of providing a safe space for women to come together in solidarity and campaign for justice in an increasingly hostile environment.

We are looking for the right person to work alongside WAST’s management group of women seeking asylum to successfully take forward WAST’s development priorities – supporting women through the asylum system, campaigning on the issues affecting them and supporting wellbeing through a trauma informed approach. You will work to maintain and develop WAST’s infrastructure and resources to ensure its continued strength and stability.

You will need to have relevant experience in charity or public sector management and fundraising, with a positive participatory leadership style. You will have excellent interpersonal and partnership building skills with a commitment to supporting women seeking asylum and to WAST’s values of compassion, respect, inclusion and empowerment.

WAST has recently restructured and expanded its staffing team. As Manager, you will be assisted by two part-time coordinators: the Engagement and Programme Coordinator (an established member of staff) and a new Coordinator role, which you will be expected to help define and recruit.

This is an exciting time for WAST as we look to develop with the growing needs of our organisation.

Background Information

WAST is run by and for women seeking asylum and currently has around 170 members. It was started in 2005 by WAST’s current Chair whilst fighting her own anti-deportation campaign and became a constituted charity in 2014. Its purpose remains to provide a safe space for women coming together in solidarity to offer support, share information and help each other to survive and to get their leave to remain in the UK. Women are at the sharp end of the ‘hostile environment’ with punitive government immigration policies and practice. WAST enables a process of empowerment through which women gain the confidence and strength to voice their experience and campaign for justice.

WAST is a place of hope and belonging with its core values of compassion, respect, inclusion and empowerment and its continuous development of its trauma informed peer support approach.

WAST is proud of its pioneering work giving a voice to women seeking asylum and inspiring other women around the country to set up similar groups. WAST has been at the forefront of national campaigning against detention, has published three books and created two plays, giving voice to women’s experiences.

Activities are led by the WAST Management Group elected by the membership and supported by WAST staff, currently a part-time Engagement and Programme Coordinator (and we will soon be recruiting for a second part-time coordinator role).

Application information

The post is based at the WAST office in central Manchester with some opportunity for remote working. The post is for 28 hours a week.

We welcome applications from all sections of the community. As an organisation led by and for women seeking asylum, we particularly encourage women with lived experience as a refugee or migrant.

There may be scope for the appointment to include a development phase for the right candidate. This could include the provision of some training and support to enable the post holder to fully meet all requirements of the role.

Job Title: People Data and Reward Manager

Location: London/Hybrid with a requirement to occasionally work from our head office in Vauxhall, London
Salary: £56,000 per annum (Inclusive of £3,000 London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Full Time, Permanent

Hours: 37.5 hours per week

This is an opportunity to join Refuge as the People Data and Reward Manager. 

Refuge is the largest domestic abuse organisation in the UK. On any given day our services support thousands of women and their children, helping them to overcome the physical, emotional, financial and logistical impacts of abuse and rebuild their lives.
 
Do you have payroll management experience, including working with a payroll bureau? Have you worked with and developed HR systems including building reports? Do you have experience of supporting reward strategies? If so, this is an exciting opportunity to join our People & Culture team, managing the People Data and Reward function. 
To be successful in this role, you will have proven experience of running a payroll function, including pensions and employee benefits. You will have experience in pay modelling and advising on pay policy and processes. You will also have a key eye for detail, analysing data and creating reports. 

You will be rewarded not only through a competitive pay and reward package, but through the ability to grow and develop alongside hundreds of inspiring colleagues at all levels across Refuge dedicated to the important work that we do.

Closing Date: 09:00am 10 February 2025

Interview Date: 17 February 2025 (Remotely, between 10:00am and 6:00pm)

Role Summary & Responsibilities

We are looking for an Operational Delivery Manager, to join our exceptional team and lead our frontline service delivery team of Youth Workers, counsellors and practitioners, to deliver a tangible impact to our young carers. It’s an exciting opportunity for someone who is looking for a stretching role working alongside the CEO and frontline staff, while liaising with the rest of our Be Free team to provide delivery figures and budget reports.

Required profile

We are looking for someone who is unsatisfied with the status quo of young carers in Oxfordshire, who will constantly strive for better outcomes for them. They will love working as part of a team and be a people person, confident to give presentations and build relationship with funders and community heads. 

Job Title: Operational Delivery Manager

Department: Youth Workers

Location: Hybrid working – Three days based at our Harwell Office, remaining days home based working

Travel Required: Semi-/Frequent travel is required within the Oxfordshire County area

Salary Range: £34,000 pa (subject to standard BFYC April pay review)

Position Type: Full Time (flexible working arrangements available including part time and term-time only)

Hours: 37.50 hours a week

Holiday: 28 days a year (plus public holidays)

Access to your own transport is essential.

Please refer to the attached full job description for further details on the role. Responsibilities may vary from time to time, depending on the needs of the organisation. 

Service Delivery Manager
Location: Thames Valley with the ability to travel
Hours: 30 hours a week (4 days)
Salary: £40,000 pro rata
Contract: Permanent

Hope After Harm is an established, registered charity, delivering a range of support services to those who are vulnerable or at risk of exclusion. We want to see a society where everyone feels safe and can thrive, regardless of who they are and where they come from. We enable adults and young people in their journey to recover from harm and trauma. Through support, advocacy and education we empower people to rebuild their lives and reclaim their future.And we inspire others to do the same, creating safer, more inclusive communities.

Role Description

You will be managing two of our flagship programmes, one supporting Young People through mentoring and Restorative Justice interventions and the other supporting Families who have experienced “The Knock”*. Your commitment to excellence in delivery alongside embedding lived experience in our service delivery model will ensure that deliver an outstanding service o are clients as well as meeting funder expectations. You will be comfortable working with and promoting our services to a wide range of people as well as being happy to get hands on with delivery if required.Your passion for what we do and your commitment to taking an anti-discriminatory, trauma informed approach will inspire the teams that you manage. And you will share our commitment to wellbeing in the workplace and demonstrate this in the way that you support your team in their work. You will be an important member of our senior management team taking a leadership role in the charity with a commitment to making Hope After Harm a great place to work.

Responsibilities

• To deliver services and to develop them building on best practices in a way which supports the strategy of and is aligned to the values and vision of Hope After Harm
• To manage service delivery contracts including budget management and working to achieve all operational targets and outcomes agreed with the funders
• To ensure the needs of service users are always at the heart of our services 
• To oversee all aspects of services and their implementation of the project in line with funder requirements 
• To implement a Quality Assurance System and establish and manage systems and information to ensure the provision of data, maintenance of records, effective referral systems and case management and monitoring systems
• To work strategically as part of the senior management team at Hope After Harm – providing leadership to the organisation, role modelling our values and our vision and supporting our strategic thinking.
• To develop a strategy for the recruitment, training, retention and supervision of volunteers to support delivery
• To develop and maintain effective working relationships with key partners and stakeholders 
• To oversee recruitment, management and motivation of all the new service staff including the performance management of staff and volunteers 
• To promote the services across the Thames Valley and beyond; to improve the reach of the service, to raise awareness to victims, and to increase the take up of the service by our beneficiaries and paying customers. 
• To integrate with other service delivery partners in the sector, share best practices and continue to deliver an individually centred service meeting the needs of those seeking help 
• To collaborate internally to build consistency and best practice in the programme delivery approach at Hope After Harm.

Skills, Knowledge and Abilities

Essential

• Sound professional knowledge of a casework approach to working with clients to cope and recover, including evidenced based models of casework interventions 
• Knowledge of working with Young People to deliver successful outcomes
• Basic knowledge of restorative justice work 
• Understanding of and skills in Change Management 
• Skilled at partnership working and building relations between agencies and workers from different backgrounds and an ability to work effectively with partners at a senior level 
• Excellent management and team leadership skills, including being an effective motivator for both staff 
• Commitment to and aptitude for performance and line management with a real commitment to workplace wellbeing and understanding of what that means in practice
• Knowledge of risk management and safeguarding issues 
• Knowledge of best practice in relation to the recruitment, training and support of Volunteers 
• Understanding of Quality Assurance and commitment to continuous improvement. 
• Excellent presentational and training skills 
• An ability to communicate clearly, both orally and in writing 
• An ability to produce, analyse and apply both hard statistical data and qualitative information to performance management 
• Good contract management and budget management skills 
• Knowledge of multi-agency referral mechanisms and working jointly to safeguard individuals 
• Experience in a managerial role or a L5 management qualification 
• Flexible thinker with a concern to promote positive change and innovation in service delivery 
• An ability to demonstrate commitment to anti-discriminatory practice and a trauma informed approach 
• Ability to work at pace, absorb pressure and keep to tight deadlines 
• Commitment to Continuous Professional Development and learning for yourself and others 

Other

• Experience of working within the Criminal Justice System and in particular engaging with police forces
• Required to travel within and outside of Thames Valley on occasions 
• “The Knock” is the experience a family goes through when a family member is arrested for online child pornography offences. The effect of this on the partner/parent can be deeply traumatising and Hope After Harm offers support to the partner/parent of the family member who has been arrested.

The closing date for applications is: Friday 14th February 2025 at 17:00hrs
Interviews (Virtually): TBC

Thames Valley Partnership trading as Hope After Harm is an equal opportunities employer; the aim of our policy is to ensure no job applicant, employee or worker is discriminated against either directly or indirectly on the grounds of race, colour, ethnic or national origin, religious belief, sex, marital status, sexual orientation, gender reassignment, age or disability. We do not disbar applicants with criminal convictions and are mindful of the requirements of the Rehabilitation of Offenders Act, 1974.

Citizens Advice Manchester is a charity which provides free, independent, confidential and impartial advice. We’re a modern, innovative and progressive advice service that employs around 200 people and is one of the largest and most diversely funded Local Citizens Advice within the network. Last year our turnover was in excess of £8m! We have an exciting opportunity for you to join our Digital Team.

We are searching for a motivated, ambitious and experienced Digital Service Delivery Manager to drive our digital vision and strategy and lead on transformation projects at CAM. We are looking for someone who is able to continue to evolve our current effective digital solutions to enable us to leverage new technological innovations in areas such as better data management and integration of AI tools.

Applicants need to have an appropriate level of training and experience in providing digital support services and:

• Be able to bridge the gap between technical teams and senior leadership
• Have proven experience of effectively managing a team to deliver business critical digital products and projects to deadline and in budget
• Develop and lead our relationships with external partners and suppliers

For full information about the role and our organisation download the full Job Pack on our website via the Apply button.

We value all our people and can offer a supportive culture within a charity setting that is committed to social justice. The above role attracts a rewarding remuneration package with excellent terms including:

• Flexible 37.5 hour working week
• Modern and comfortable City Centre location with free tea and coffee!
• Hybrid working (following successful probation period)
• Pension, Cycle to Work and Life Assurance Schemes
• Health Plan with 24/7 Employee Assistance Programme
• Generous holiday entitlement of 25 days per year (additional to bank holidays), rising to 30 with long service

Closing date for applications: 10am on Monday 10 February 2025

Successful applicants will be invited to participate in an Assessment Day at our City Centre offices (see job pack for more information). The Assessment Day is planned for Tuesday 18 February 2025

Applicants who are successful at the Assessment Day will be invited to participate in a formal interview, hosted remotely. Interviews are scheduled for Wednesday 19 February 2025

CAM is committed to being an inclusive organisation, we value diversity, promote equality and challenge discrimination. We want our teams to be representative of the diverse communities we serve, however you identify, or whatever background you bring with you, we welcome and encourage your application.

We have a vacancy in the South & South-West Region for a Service Delivery Lead working within our friendly and dedicated team of regional staff and volunteers. The postholder will provide support for the Regional Manager and for region-wide service delivery. You will be overseeing service delivery across the region. Service management experience, volunteer management and a good understanding of systems and processes will be advantageous. You will be line managing a number of Regional Administrators. 

Criminal Record Checks
All staff are required to complete a Criminal Record check. Staff working directly with clients
will be required to complete an enhanced check. We comply with the relevant codes of
practice and they can be viewed online:

•  Applicants in England and Wales: DBS Code of Practice
•  Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with
Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy
are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.

Are you looking for an engaging, fulfilling, and varied role? Young Enterprise is looking for a new an Educational Partnerships Manager in Devon and Somerset.

Young Enterprise is a national charity working directly with young people, teachers, volunteers, helping young people prepare for their future. This role supports the continued development of YE’s impact by providing young people with opportunities to engage in YE’s enterprise and financial education programmes building vital skills, developing an enterprising mindset, supporting them to build their future and enabling them to make a positive contribution to their community and society.

As Educational Partnerships Manager you will be a key contributor to the regional educational partnerships team, supporting the team to achieve shared KPI’s for the region and the wider organisation.  The role of Educational Partnerships Manager involves working directly with young people and teachers in schools that delivering / supporting delivery of our Young Enterprise programmes.

The Educational Partnerships Manager role will suit someone that is able to work with young people, build rapport and engage young people from a range of backgrounds. You will need to be confident in working within education settings, liaising with school staff, volunteers, and corporate volunteers. This can be a varied role, but a very exciting role as well as very rewarding. Your experience of relationships development and management will help with developing new schools as well as supporting existing school relationships. There is not an exhaustive list but is to provide you with a flavour of the role.

We are looking for:

· A motivated self-starter

· Ability to develop new relationships with range of stakeholders and support existing ones

· Confident and happy in presenting and delivering to large audiences

· Good organisational, prioritising, and problem-solving skills, with the resilience to work effectively under pressure

· Excellent manner, rapport and professionalism with young people

· An understanding or experience of managing relationships with volunteers

· A great promoter and inspirer in helping young people achieve their potential

· Computer literacy with understanding of word, excel, PowerPoint and Microsoft Teams

You'll be working alongside an experienced and passionate small regional team, with a 'can-do' ethos of supporting each other and sharing knowledge across programmes and geographies.

Why work for us?

· People-focussed with a friendly and supportive work-place culture

· An active commitment to equality and diversity

· Access to mentoring scheme with a corporate partner

· Generous holiday allowance of 7.2 weeks (pro rata)

· Access to NHS top-up scheme, for money back on expenses such as dental and optical

· Access to an Employee Assistance Programme

· Cycle-to-work scheme

· Group Life Assurance

Keeping Young People Safe

Safeguarding is the action that is taken to promote the welfare of children and vulnerable adults and protect them from harm.

At Young Enterprise, we take our commitment to safeguarding children and vulnerable adults seriously. We design our roles, programmes and services with safeguarding in mind; conduct thorough checks on new employees in line with UK safeguarding legislation; and regularly enhance the safeguarding knowledge and skills of all our people, including when begin their role.

All successful applicants in eligible roles that involve contact with young people will need to undertake an enhanced DBS (Disclosure and Barring Service) Check prior to starting in the role, and at subsequent 3-year intervals. In addition, no Young Enterprise employee will at any point be unaccompanied while in the presence of children under the age of 18.

In line with the Rehabilitation of Offenders Act 1974, in the vast majority of cases DBS checks which contain information on previous convictions will not disqualify an individual from working with us. If you have any questions please contact our HR Team by e-mail; you will find the address in the attached JD document.

Full details can be found in the Job Description.

This is a home-based role, however, will require significant travel in Devon and Somerset.

DBS Required: YES

Please send your CV – with a covering letter (no more than 2 sides of A4) explaining why you think you would be right for this opportunity by no later than midnight on 21 February 2025. Please note applications without a cover letter will not be considered. 

We will be assessing applications on a rolling basis and may shortlist and invite candidates to interview before the closing date. Interviews will take place via Teams.

Although we endeavour to respond to all applications, if you have not heard from us within two weeks of the closing date you should consider your application unsuccessful. 

We have recently starting embarking on a multi-year data transformation programme to leverage, harness and use data better at Age UK and now we need a Data Platform Manager to help the daily delivery of our platforms across the organisation.

If you have lead development teams who have managed enterprise data platforms, helped drive knowledge and adoption of platforms to colleagues in a complex organisation, and have strong knowledge of Microsoft technologies, please review the job description below for a more exhaustive list of responsibilities and apply.

This is a hybrid opportunity, a blend of homebased and office working. Our linked office for this role is in either London, Blackpool, Devon or Warrington. You would be expected to attend the office around once a month for team days and more often if necessary.

Age UK internal grade - 4LT/4NT.

Must haves:

* Proven track record in implementing and managing enterprise data platforms, specifically leveraging Microsoft Databricks, Dynamics 365, and Power Platform technologies in a substantial organizational setting.
* Demonstrated ability to take ownership of enterprise-level data platforms, including the development of comprehensive internal roadmaps. Strong capability in assessing and implementing new features and products to drive business value and efficiency.
* Driving technology adoption initiatives and providing insightful reports on workplace technology utilisation.
* Understanding of Azure DevOps and modern DevOps practices, including CI/CD pipelines, version control, and automated testing methodologies.
* Expertise in Azure Databricks, including experience with data engineering and data processing workflows.
* Understanding of Microsoft Dynamics 365, including CRM functionality and integration with other Microsoft and third-party services.
* Understanding of the Power Platform suite, including Power BI for data visualization, Power Apps for low-code application development, and Power Automate for workflow automation.
* Solid background in configuration management, identity and access management, and other services related to Databricks, Dynamics 365 and Power Platform ecosystems.
* Experience in managing licensing and costs for Azure Databricks, Dynamics 365 and Power Platform environments.
* Strong attention to detail and excellent customer service orientation.
* A self-starter who can work autonomously and as a team player.
* Excellent verbal, written and presentation skills.

Great to haves:
* Programming experience with Python or PySpark
* Writing structured query language (SQL) or managing SQL databases
* Programming experience with R
* Write stories (or requirements) and maintain a prioritized backlog of platform enhancements.

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

Occasional travel to other Age UK sites to enable performance of the duties and responsibilities and for the purposes of maintaining and updating professional skills and development.

Hybrid and remote working require that the candidate meet these additional requirements:
* Internet bandwidth: 40Mbps minimum * Internet connectivity: Wired / ADSL / Fibre * Stable and safe working environment.

All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.