Springboard Charity

Who we are

Springboard’s Mission is to Futureproof the talent pipeline
for hospitality and tourism

This means we promote the industry as a great place to work to the next generation; we attract more than 5,000 people into work in the industry each year, giving young people and those facing challenges help by providing skills to launch their career and help them find sustainable work in the industry.

Our culture and values

Vision:

Futureproofing the talent pipeline for hospitality and tourism.

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Mission:

“We unlock potential and empower people from all backgrounds to
gain fulfilling careers in hospitality and tourism.”

By…

Promoting hospitality and tourism through key partnerships with a wide range of
employers and industry Ambassadors.

Delivering dynamic, engaging and inspirational education programmes
in schools and colleges.

Creating sustained employment through a variety of employability
training programmes and support activities.

Promoting CareerScope as the one stop digital hub for careers advice,
training, jobs and advocating for the sector.

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Values:

Inspire:
We ignite passion for hospitality careers and empower our team to champion
innovative solutions for a thriving and dynamic industry.

Make a difference:
We are driven by changing people’s lives through starting careers in
hospitality and tourism, while fostering a sustainable and inclusive industry for all.

Customer focus:
By keeping our trainees and partners at the heart of everything we do,
we deliver outstanding results and make a meaningful impact.

Listen:
We actively listen to and understand the needs of our trainees, partners,
and team, adopting collaborative solutions.

Responsive:
Being dynamic ensures we evolve with the times, are nimble, creative, and
innovate through technology to support our mission.

Inclusive:
We listen to everyone, support different communities and encourage
people to be themselves, and flourish as individuals.

Honest:
Honest feedback shapes the services we provide for trainees and partners,
and allows us to continuously improve our organisation.